News Flash Tow License Revoked

Victoria council has revoked the business license of a tow-truck driver who staff say operated with, “misleading business practices.” The city’s staff recommended revoking the license of John Mueller, operating as I-Tow Group, because they say he has, “demonstrated a disregard for city bylaws.” Mueller is accused of repeatedly overcharging people, failing to adequately identify his vehicle, and failing to display fees charged for vehicles towed. In April, he pleaded guilty to five charges and entered into a provincial court order with several conditions, such as properly marking his vehicles with his business name and phone number, and prominently displaying fees charged where towing occurs. the city’s staff say he has not fully complied with that order and he has avoided attempts by bylaw staff to inspect his company. Bylaw manager Shannon Perkins told councillors on Thursday staff recommended the license be revoked after “having exhausted all other avenues to gain voluntary compliance.” She said the public is not being given clear information about where their towed vehicle has been taken and how much they will be charged. Hans Doehring, Mueller’s lawyer, painted a picture of a successful small-business owner of more than

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