American Towman Magazine - May 2025

The Walkaround

Dennie Ortiz Publisher

Buy Right, Drive Safe

As a consumer, are you more likely to be swayed by a salesperson peddling their own wares, or would you be more persuaded to purchase a product that has been recommended by a friend, family, or an industry peer?

We have the answer for you in our Buyers Report. Here you will learn from the experiences of other tow business owners about which companies offer the best products and services, along with those who consistently go above and

beyond to take care of their customers.

In the towing industry, every second counts. Keeping your tow business running efficiently is always a top priority, so be sure to read through Brian Riker’s article on fleet maintenance. He relays the consequence of taking advantage of the latest technology to keep your fleets operating at maximum productivity.

Towing Tech Guru, Terry Abejuela, takes you back to the basics in his editorial on the importance of secondary attachments. He reviews various standard practices to ensure your loads are safely secured.

Another tow technique discussed by Operations Editor, Randall Resch, is the enduring classic “Holmes Tree.” Randy walks you through this old-school approach to recoveries while carefully highlighting the precautions you must keep in mind to ensure a successful outcome.

Changing the pace of your reading experience from a technical aspect to one more visual, we bring you a formidable carrier featured in this month’s My Baby department. This rig, owned and operated by Chaz Towing out of California, joins together not just beauty but some serious working power!

For the historical buffs in the crowd, you will find a sweet spot of a truck featured in Classic Wrecker. Recounted is the early history of the first practical wrecker, its innovations, and many transformations. Witness an incredibly impressive recreation of the 1916 Holmes Tilt-Bed carrier by the article’s author, Paul Grohsmeyer.

Hope you enjoy the read and as always, stay safe out there!

Steve Temple Editor

Old-School vs New Age

The old saying that, “What’s old is new again” certainly applies to evolving tow technology. Our veteran towman, Randy Resch, confirms this truism in his column about the Holmes Tree towing technique. While invented by Ernest Holmes in the early 1900s, it’s still a valid way to alter the direction of the wire rope’s path for a more effective angle of pull on a casualty vehicle. Of course, it doesn’t require using an actual tree like in the old days, but working the optimum vectors still applies.

Speaking of Holmes, it’s surprising just how long-ago today’s most popular type of tow truck was invented, as featured in this issue’s Classic Wrecker by Paul Grohsmeyer. He built an exacting reproduction of a Tilting-Bed Carrier invented by Ernest Holmes way back in 1916.

Taking this type of wrecker to a whole new level of capability is WreckMaster’s Donnie Cruse Memorial Award winner, Daniel Johnson of Hurst Towing & Recovery. Daniel used his carrier in an innovative way to upright a ditch digger that had toppled over on its side.

In addition, Chaz Towing proves just how versatile a carrier can be with the addition of a 20,000-pound drop axle, which allows for safer transport of heavier loads, along with an under-lift for towing an additional casualty vehicle.

Lastly, looking at the latest in modern technology, Brian Riker’s article highlights how tow trucks can “talk” to business managers, allowing them to oversee the health of every workhorse in the fleet.

All told, these features prove yet another adage: “Work smarter, not harder.”

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Chicago Police May Soon Tow the Tow Trucks

Chicago aldermen are backing a new ordinance aimed at stopping rogue towing companies that exploit drivers after crashes. The measure would allow police to impound tow trucks operated by unlicensed or predatory drivers and give victims the right to sue in civil court.

Ald. Gilbert Villegas (36th), a longtime critic of the industry, said, “It allows for CPD, once we determine who the bad actors are, to tow the bad tow truck drivers, and really start to crack down on this industry.”

Despite earlier efforts requiring companies to be licensed, many drivers still report being charged thousands of dollars to recover vehicles towed without consent. John O’Donnell of Enterprise said his company faces these situations weekly, with 92 different rogue operators identified, with many simply rebranding to avoid penalties.

Some towing professionals argue the city should focus on stricter enforcement of existing laws and better oversight, rather than giving police new authority to impound trucks on the spot.

Source: cbsnews.com

CDL Truck Driver Training Expands

States Expand CDL Training to Address Truck Driver Shortage

Efforts to boost the nation’s trucking workforce are rolling out across several states through expanded commercial driver’s license (CDL) training programs and third-party testing options.

In Nebraska, Western Nebraska Community College launched its very first Class A CDL course on April 7, supported by a U.S. Department of Labor grant.

“This program will help fill the vital need for more commercial drivers,” said Doug Mader, WNCC workforce training director. Industry partners include Adams Industries Trucking and Floyd’s Truck Center. Louisiana’s Bossier Parish Community College, Kansas City’s Kansas Community College, and Missouri’s MTC Truck Driver Training are also approved to provide CDL certification. These programs are increasingly offering tuition assistance, financial aid, and veteran support.

Source: ttnews.com

“Slow Down Move Over”

Message Delivered at Florida Capitol

Randy Meyer Racing joined forces with the Towing and Recovery Association of America (TRAA) and the INA Towing Network to host a highprofile Slow Down Move Over (SDMO) press conference at the Florida State Capitol. The event brought together key public safety officials and industry leaders to raise awareness about the critical need for drivers to slow down and move over for emergency responders and tow operators.

Representatives in attendance included members of the Florida Highway Patrol, Florida Highway Safety Office, Tallahassee Police Department, and Tallahassee Fire Department, alongside James Jennings, TRAA’s 2nd Vice President, and Gay Rochester, CEO of INA Towing Network and TRAA’s WTRAA Representative. Their unified message was clear: protecting roadside responders must be a priority for all motorists.

The press conference featured two eye-catching race cars wrapped in vibrant SDMO-themed designs—Matt

Cummings’ Injected Nitro Dragster and world champion Julie Nataas’ Injected Nitro Funny Car. Both vehicles served as mobile billboards for the SDMO message and later hit the track at the NHRA Gatornationals.

“TRAA appreciates the engagement and support of the industry as we work together to advocate on this critical issue,” said a TRAA representative. “We look forward to a future where every responder can go home to their friends and family at the end of the day.”

Indiana Towing Association Slams Reform Bill

Indiana senators revived controversial language targeting “predatory” towing, despite pushback from the Indiana Towing and Wrecker Association. The amended House Bill 1390, which passed the Senate transportation committee 6-1, introduces towing fee regulations, a required rotation policy for law enforcement towing, and a proposed Towing Complaint Advisory Board.

the problem is overstated. “We’re seeing 33,000 tows a year and just 200 complaints since 2019,” Driscol said.

“This bill is not the way to solve this problem.”

Lawmakers target predatory towing, but Indiana towers warn of unintended harm.

Rep. Jim Pressel (R), said the bill aims to curb excessive and hidden towing charges, especially for commercial trucks. Trucking leaders testified about steep fees, often over $15,000, for short-distance tows.

But Karrie Driscol, president of the Indiana Towing Association, argued

Driscol warned that tying up 30% of towing fees during the complaint process could cripple small operators. She urged lawmakers to instead collaborate with law enforcement to set fairer rates.

“If we’re going to create a board, we need to take the time and do it right,” she added. “Don’t make a sloppy mistake — that’s what this board is going to do.”

The bill now moves to the Senate Appropriations Committee, with debate over the board’s role far from over.

Source: indianacapitalchronicle.com

Leaders unite to promote the Slow Down Move Over message.

New Names to 2025 Towing Hall of Fame

The International Towing & Recovery Hall of Fame and Museum announced its Hall of Fame Class of 2025, honoring nine individuals from six U.S. states and Japan for their significant contributions to the towing and recovery industry. The inductees will be formally recognized at a ceremony later this year.

“This year’s class represents a remarkable range of leadership across the global towing community,” said Jeffrey Godwin, first vice president of the Towing Museum. Founded in 1986, the Towing Museum honors leaders in towing and preserves the industry’s rich history.

The 2025 inductees include:

Input sought on Outdated Regulations

The U.S. Department of Transportation (DOT) is calling on truckers, trade organizations, and small businesses to weigh in on reducing regulatory burdens, while upholding safety and compliance standards. Aligned with President Donald Trump’s recent executive orders—including a “10-for-1” rule that requires identifying ten outdated regulations for every new one proposed—the initiative aims to ensure regulations are lawful, efficient, and do not delay critical transportation projects.

Francis Geoffrey Russell, Palm Beach Gardens, FL—

Co-founder of Guardian Fleet Services, the largest towing and specialized transport company in the U.S., Russell has spent 50 years mentoring others and promoting the industry’s reputation.

Joanne Blyton, Billings, MT—

A veteran industry leader and past president of the Towing & Recovery Association of America, Blyton has championed the industry for over 40 years through advocacy and leadership.

Johnny Grant, Chattanooga, TN (posthumous)—

A lifelong industry expert with a five-decade career in towing sales and education, Grant remained active even after retirement, contributing to documentaries and podcasts.

Jon Kupchin, Stilwell, KS—

Owner of Santa Fe Tow Service, Kupchin is known for community involvement, training initiatives, and high standards in towing operations over a 35-year career.

Kikuo Yamaguchi, Yokohama, Japan—

CEO of three towing companies in Japan and Southeast Asia, Yamaguchi is recognized for equipment innovations suited to the unique challenges of Asian cities.

Ralph Hanser, Billings, MT— Head of Hanser’s Towing is responsible for early innovations in air-cushion recovery and hazardous spill response. His company has served the region for over 50 years.

Weldon T. Wright, Land O’ Lakes, FL—

A product innovator at both JerrDan and Miller Industries, Wright helped shape modern towing equipment and advocated key industry legislation.

Willis “Henry” Heath Jr., Fairfax, VA (posthumous)—

Founder of Henry’s Wrecker Service and co-founder of Virginia’s towing association, Heath was a pioneer in equipment development and community service.

William Gratzianna, Downers Grove, IL—

Co-founder of O’Hare Towing and star of the TV show Wrecked, Gratzianna has supported public safety training and museum leadership.

Source: towingmuseum.com

DOT is particularly interested in identifying rules that are outdated, ineffective, duplicative, or burdensome due to technological advancements or shifting industry practices. Although public comments are due by May 5 via www.regulations.gov (which might have already passed by the time of American Towman’s publication date), the DOT has also established an ongoing email channel (transportation. RegulatoryInfo@dot.gov) for continued feedback.  All submissions will help inform the agency’s regulatory framework and ensure administrative actions align with the national interest.

Source: ttnews.com

CHP Cracks Down on Distracted Driving

As National Distracted Driving Awareness Month kicked off in April, the California Highway Patrol (CHP) ramped up efforts to reduce the risks that distracted drivers pose— especially to roadside workers like tow truck operators.

During a Maximum Enforcement Period from 6:00 a.m. April 1 to 5:59 a.m. April 2, CHP officers issued nearly 14,000 citations, including over 3,200 for hands-free violations and more than 2,400 warnings.

“Distracted driving is one of the most preventable dangers on our roads,” said CHP Commissioner Sean Duryee. “Every uniformed member of our department was on patrol, making sure drivers stayed alert.”

Source: actionnewsnow.com

Photos of inductees line the walls of the International Towing & Recovery Hall of Fame

Missing Links?

Doubling Down on Safety with Secondary Chains

By Terry Abejuela

Towing with a wheel lift, underreach, or conventional tow sling, requires both a primary and a secondary attachment. The primary attachment is the towing equipment such as the wheel lift and tire restraints which are under load during the towing process. Secondary attachments, commonly referred to as safety chains, are attached but do not support the load during the normal towing process. As implied by this designation, they serve as a backup system to keep the load connected to the tow truck in the event of a failure of the primary attachment.

Safety chains are required by law, and also by the towing equipment manufacturer. Hence, attaching safety chains to the towed vehicle is a standard practice in the towing industry.

Always comply with all federal, state and local laws pertaining to the use of safety chains. Being most familiar with California law, my recommendations meet or exceed what is required by California law.

REQUIRED SPECIFICS

California Vehicle Code (CVC) section 29004 covers safety chains on tow trucks. CVC 29004 (a) paragraph (2) states that, “Any vehicle towed by a tow truck shall be coupled to the tow truck by means of ◀

Editor

Field

Terry Abejuela has 40-plus years of light-duty towing and recovery experience. He is also a light-duty Level 1 instructor for the California Tow Truck Association.

Secondary attachment chains (safety chains) attached on a wheel lift tow reduce the sideways movement of a towed vehicle. Also, chains routed under the wheel lift crossbar and attached to the grab hook on the front side of the crossbar can restrict the forward movement of the towed vehicle.

Safety chain with a tow sling-safety chain attachment for towing with a tow sling.

at least two safety chains, in addition to the primary restraining system. The safety chains shall be securely affixed to the truck frame, bed, or towing equipment independent of the towing sling, wheel lift, or underreach towing equipment.”

This must be done on every tow, regardless of the distance of the tow. There are no exemptions, even for tows going just across the street.

CVC section 29004 (b) also states, “All safety connections and attachments shall be of sufficient strength to control the towed vehicle in the event of failure of the regular hitch, coupling device, drawbar, tongue, or other connection.”

Therefore, the chains and hooks of the safety chain assembly must have a Working Load Limit (WLL) that matches or exceeds the maximum load potentially being towed. If any other attachments are used with the safety chains, such as axle straps, they also must meet or exceed the WLL of the chain assembly.

LOAD LIMITATIONS

Most light-duty tow trucks are equipped with 2 5/16-inch, Grade-70 chain and hook assemblies designated for safety chains (also known as a transport chain). They each have a WLL of 4,700 pounds. If the cab and chassis can support the tow, most light-duty wheel lifts and conventional tow slings have a tow rating of about 7,500 pounds.

Safety chains must only be used as safety chains. Do not use them for any other purpose. Conduct a quick visual inspection prior to each use to ensure the chains are in excellent

condition. If they’re only used as safety chains, and not dragged on the ground or jackknifed too much (causing the chains to get tight), they should remain in good condition.

Safety chains must have a positive means of attachment, meaning that the hook and attachment must have a secure channel for preventing detachment. Using a safety chain that has an attachment hook with a locking latch accomplishes this.

NO SLACKERS

In addition, CVC Section 29004 (c) states “No more slack may be left in a safety chain, cable or equivalent device than is necessary to permit proper turning.” Excess slack in the chains will allow more movement of the towed vehicle side-to-side if it becomes detached from the primary securement.

Even if crossing the safety chains during attachment is not specifically required by law for tow trucks in your state, it is a recommended practice. This will restrict how much the towed vehicle can fishtail or shift laterally in the event the safety chains come into play.

Some tow trucks may be equipped with safety chains that are too short to cross the chains. Using axle straps to attach to the casualty vehicle, and attaching the safety chain’s hook to the rings of the axle strap, will provide enough length to cross the chains. Always ensure the WLL of the strap meets or exceeds the WLL of the chain. If excess slack is in the safety chain, a bungee cord may be required to keep the chain from dragging on the roadway when making turns.

GETTNG TOO FORWARD

Another technique that may not be required by law but is recommended is to route the safety chains under the wheel lift crossbar before attaching it to a point on the casualty vehicle. This will cause the chains to become tight if the casualty vehicle moves forward and off the wheel lift.

Some wheel lifts are equipped with safety chain bungee cords to prevent the slack in the chain from allowing the chain to drag on the road surface during turns.

Attaching the safety chain to the frame is effective on vehicles that have a frame. If the safety chain is not long enough to reach, use an axle strap as well.

If the wheel lift has grab hooks on the front of the wheel lift crossbar, place the chain into the grab hooks. Make sure there’s as little slack as possible between the attachment point on the casualty vehicle and the grab hook. This will further restrict forward movement of the casualty vehicle.

When choosing an attachment point on the casualty vehicle, look for something strong enough to withstand a shock load, such as the frame or strong suspension component that is separate from the primary securement point. For example, when towing with a conventional tow sling and attaching

J-hooks to the lower control arm, don’t attach the safety chains to the lower control arms. If the lower control arm fails, there would be a catastrophic loss of both the primary and secondary attachments to the casualty vehicle.

STAY NEUTRAL

During the towing process, a towed vehicle’s transmission should be shifted into neutral, along with the parking brake released,

Using an axle strap to the frame is a very effective technique to attach safety chains. If the frame has any sharp edges use a strap protector to protect the axle straps.

even when the drive wheels are lifted. That way, in the event the primary attachment fails, and the secondary attachment (safety chains) are engaged, the shock load

to the chains will be minimized. If the towed vehicle’s transmission is left in Park, the chains will be subjected to a more significant shock load. In the event safety chains are

engaged, replacement is strongly recommended as it will be difficult to guarantee they were not damaged.

In sum, to avoid police citations and placing other motorists at risk, it is essential that tow truck operators properly employ safety chains on every tow. No missing links allowed!

Using an axle strap to the rear axle housing on a rear wheel drive is a common technique, but avoid components that could be damaged if the safety chains come into play.

LEGENDS of the Summer

Check Out Towers’ Custom-Built Rides

at

Garage Legends in Texas at TowXpo

By Steve Temple

Beating within the heart of every towman there’s a car enthusiast. Why else would towers work so hard to recover casualty vehicles? They hate to see them go to waste, left for dead. And of course, they need to know the ins-and-outs of all sorts of cars to do their job effectively. So, it should come as no surprise that many towers restore and customize

CELEBRITY

CHEVELLE

The First-place winner from last year’s Legends deserves accolades, as this iconic muscle car is a prized collectible. The highest selling price of a 1970 Chevrolet Chevelle SS 454 at auction over the last three years was $660,000. Chevelles have appeared in multiple TV shows and movies, such as the Jack Reacher film starring Tom Cruise, among many others. Part of the General Motors (GM) A-body platform, the Chevelle was one of Chevrolet’s most successful nameplates. In 1970, sheet metal revisions gave

vehicles as a hobby. To underscore towers’ personal passion, there will be a specially designated area for Garage Legends at the upcoming TowXpo being held June 26-28 in Fort Worth, Texas. This industry-wide event not only enables tow professionals to network in the towing industry, but also to show off their customized and

you’d like to show off your skills and collectible vehicle, then join the fun! Here are the categories for entrants, along with a link to register. We look forward to seeing you in Texas!

• Race Car

• Restored Pickup

• Custom Pickup

the bodies a more coke-bottle shape, and interiors were redesigned. The 1970 Chevelle came in Sport Coupe, Sport Sedan, convertible, four-door sedan, a couple of wagons, and coupé

utility (the El Camino) body styles. The 1970 twodoor hardtop displayed at Garage Legends is owned by Greg Joiner of Southwest Tow Operators in Grand Prairie, Texas. The two-tone paint scheme with black stripes on a white body gives the Chevelle a bold look befitting its legendary status.

CLASSY CADILLAC

Few automotive nameplates evoke the same level of luxury and comfort as Cadillac, and the ’66 model exemplifies this lavish persona, along with some engineering refinements. While styling touches morphed over the years, the 1966 featured a somewhat coarser mesh for the radiator grille insert, which was divided by a

thick, bright metal horizontal center bar housing rectangular parking lamps at the outer ends. Separate rectangular cornering lamps replaced the integral grille extension designs.

There was generally less chrome on all Cadillac models this year. De Ville scripts were still above the rear tip of the horizontal body rub moldings. Cadillac crests and V-shaped moldings, front and rear, were identifiers.

Cadillac “firsts” for this model year included variable ratio

steering and optional front seats with carbon cloth heating pads built into the cushions and seat backs. Comfort and convenience innovations were headrests, reclining seats and an AM/ FM stereo system. Automatic level control was available. Engineering improvements made to the perimeter frame increased ride and handling ease. Newly designed piston and oil rings and a new engine mounting system and patented quiet exhaust were used. Power was still supplied by the 340hp, 429ci V8, which would not be replaced until 1968 with a 472ci in V8. Wrecker Warehouse of Texas restored this beauty to its original glory, preserving the stately lines and classy elegance synonymous with the Cadillac brand.

GOIN’ MOBILE IN A ‘40 MERC

While some car collectors might prefer to trailer their prized rides to languish on a grassy lawn of a snooty show, that’s not the case with Darrell Moselley’s ’40 Mercury Coupe. It’s not just for sitting pretty, but is regularly driven to car events. And not only because blowing out the pipes is better for the oldschool mechanicals.This Mercury delivers a gut thrill when stomping on the loud pedal to reel in a distant horizon.

Created by Edsel Ford in 1938, the Mercury brand was established to bridge the gap between the Ford and Lincoln model lines within the Ford Motor Company. Through the use of platform sharing and manufacturing commonality, Mercury vehicles often shared components and engineering with Ford or Lincoln

(or both concurrently), serving as counterparts for vehicles from both divisions.

In 1939, the Mercury had a base price of $916, and over 65,800 vehicles were sold in the inaugural model year. In response to the popularity of the

model line, Ford revised its branding structure after 1940, discontinuing the De Luxe Ford. Over the years, street rod enthusiasts have embraced the ’40 Merc’s classic lines, with a peaked hood and grille, and flowing, rounded fenders, to create a wide variety of custom builds.

TOwiNg TechNiques

Even though the section on Vehicle Recovery Operations from the Department of the Army Field Manual was published way back in 1962, the illustration of the Holmes Tree technique still applies today.

Holmes Tree

An Old-School Method That Still Holds True Today

By Randall C. Resch

TOperations Editor Randall C. Resch is a retired California police officer and veteran tow business owner, manager, consultant and trainer. He writes for TowIndustryWeek.com and American Towman, is a member of the International Towing & Recovery Hall of Fame and recipient of the Dave Jones Leadership Award. Email Randy at rreschran@gmail.com.

he new generation of towers may not be familiar with the old-school slang “Holmes Tree” but that doesn’t mean it’s not still used in the industry today.

Any tow operator that can rig a snatchblock pulley to a winch-line is just a couple steps away from success in an otherwise difficult recovery. Adding the Holmes Tree technique to complicated winching scenarios can be a solid choice, but there are several factors for towers to consider, as well as pros and cons associated with the decision to deploy this method. If the choice is to deploy the Holmes Tree, it’s smart to know the negative factors that could be involved when things don’t go as planned.

For longtime towers, the Holmes Tree was never a tangible piece of tow truck equipment. It wasn’t something bought from a tow equipment supplier, nor was it

something listed as an option from tow truck manufacturers. And, it’s not something seen inside Chattanooga’s tow and recovery museum—except maybe in old photos from the early days of towing.

WHAT’S THE HITCH?

In actuality, the Holmes Tree is a technique that consists basically of attaching a snatch-block pulley to a strategically located tree (or other secure object) in order to change the direction of the wire rope's path in a challenging recovery.

For instance, a tow operator working rural recoveries might not be able to pull straight away on stuck casualty vehicles, especially when wreckers barely fit narrow backroads and goat trails, or for a casualty that has slid off the road’s shoulder.

When it comes to anchor points, Mother Nature provides large rocks for winching purposes. However, unlike some trees that have deeply imbedded root systems, rocks can be deceiving and may not have sufficient holding power. If attaching to a boulder, pay

strict attention to the integrity of the rock’s surface, watching for and anticipating cracking, movement, or pull-through.

LET’S SPLIT!

In the old days of Holmes tow trucks, the Holmes Tree was commonly combined with rigging techniques that included splitting the tow truck's booms. One of the best attributes of Holmes-equipped tow trucks was the capability of pulling top mounted T-Pins, located at the outward boom ends (sheaves).

Pulling the boom’s T-Pins allowed operators to split the booms and tieoff to solid objects, with one winch’s cable running to the side, and the other running to the opposite, working end of the truck's winch line on the casualty.

Doing so in this manner meant tow trucks could conduct difficult recoveries, when straight-line

winching (from the tow truck’s rear bumper) wasn’t possible on narrow back roads. Tying-off winch lines provided much needed stability to the tow truck when winching casualty vehicles back to the roadway’s edge.

SMART PICKS

Choosing the right tree is an important consideration. Saplings and pitch-pole pines don’t have sufficient girth to provide the needed strength of critical pull. Selecting the wrong tree could result in tugging it out of the ground during the pull. And, where critical pull starts to work, tugging the tree out of the ground or snapping it at ground level is a sure way to lose mechanical advantage.

As an example, in southern California’s foothills, there are trees called Scrub Oak and Manzanita. Both are stout bushes with a deep root base, and it’s rumored that

Manzanita roots are “connected to China”, as they provide a solid base for winching if the load being pulled isn’t especially heavy.

Off-road enthusiasts and “Jeepers” have been using these kinds of bushes considering Jeeps have been around. As long as the tree’s physical size is capable of holding the load under extreme pull, it might just be the saving grace that’ll provide success to an otherwise impossible recovery.

DON’T MASH THE BARK

A key element of employing this technique is taking every precaution to protect the tree. In the old days, a recovery chain was wrapped about a tree’s trunk and pull was initiated. Towers learned that using chain, and not protecting the tree’s trunk, damaged the tree’s outer bark, as links became embedded under extreme pull. ◀

Deploying the Holmes Tree technique takes only a few seconds to properly engage. Protecting the tree from chain damage requires the operator to crib or wrap the tree’s trunk with sufficient cushion to prevent chain from cutting into the tree’s bark. Towers began adding old sling pads around the trunk to eliminate damages caused by the chain’s bite. Some towers also used reclaimed fourinch fire hose, threading the recovery chain through its center.

Today, a pair of six-foot, double-ended, looped recovery straps are typically the accessory of choice. In addition, there’s nothing wrong with adding a carpet square or a floor mat for added protection.

OLD SCHOOL METHODS

In today's towing and recovery world, many tow companies still run 600, 750 and 850 Holmes wreckers to serve as back-county rescue rigs. When combined with creative snatch-block rigging, employing a Holmes Tree is a viable, effective component of offroad recovery.

Using a Holmes Tree technique to get around obstacles doesn’t require an actual tree, as long as the anchor point, such as a big rock, is secure. Whatever is used as an anchor, watch for cracking, movement, or pull-through.

There are still plenty of earlygeneration Holmes wreckers in action today. Regardless of the size of the Holmes wrecker called for recovery, all models had the capability to split the booms. With the operator pulling a T-Pin located where booms came together at the sheaves, both left and right booms could be positioned, much like Forrest Gump’s shrimping boat “Jenny” would split for the purpose of loading heavy nets of shrimp.

To build a solid winching platform, many of the older Holmes wreckers were outfitted with stabilizers mounted on the sides of the mast, as well as under the wrecker’s tailboard. Combining these features when working the rural backroads of America, operators who knew how to rig also knew how to select just the right Holmes Tree to help extract a casualty from some muddy or hilly predicament. ◀

When handling this sort of casualty, use of a Holmes Tree is as easy as winching in a straight-line, or from an angle when a tow truck is stuck in the mud or sand. The same rules apply when rigging to the intended rescue tree. A beefy tree can often be the key to avoiding a callback to the shop for extra assistance.

AVOID THE DOWNSIDE

As with most things, traditionally every positive will generate a negative. While utilizing the Holmes Tree technique can be a valuable tool in handling a difficult recovery, tugging on someone else’s tree can get a tow operator into hot water. Particularily on state-owned, private, or protected property.

Especially true to western states, environmental enthusiasts are ready and willing to report towers for damaging flora and fauna. In California, damaging protected oaks or Manzanita may have additional governmental penalties that could involve the tow operator’s arrest and the impounding of the alleged violating operator’s wrecker.

State laws protect specific types of trees, but many tow operators are unfamiliar with these regulations. It is always wise to remember that any location where a recovery is conducted, is someone else’s property.

In California, hidden deep and not readily known, Public Recourses Code, Section 21083.4, protects trees from damage and harm. In addition, many local governments have regulations that preserve and protect trees that are growing in natural habitats.

OTHER PROPERTY ISSUES

Another concern involves towers driving and conducting recoveries on land where permission to enter has not been granted. In extreme cases, individuals who are considered to be trespassing can be arrested and the wrecker impounded. When preparing to conduct a recovery on someone else’s property (not that of the casualty vehicle’s owner), evaluate whether or not it is a wise choice. Don’t let potential financial compensation cloud the possibility of getting arrested.

While on the subject of tower liabilities, there’s another huge accountability when wrapping chain or looped-end straps at the base of utility poles. Although utility poles might be convenient, a large percentage of them are dry and aged, and risk getting snapped. Another consideration is that many local laws strictly prohibit anyone from using a utility pole for any purpose, even something as simple as chaining a bicycle to it. In general, don’t use utility poles for winching. If a pole gets damaged or broken, its replacement comes with a hefty bill.

MILITARY MANUAL

For further understanding of how to use the Holmes Tree Technique, look at the 1962, Department of the Army Field Manual, “Vehicle Recovery Operations.” (Internet Source: https://www.steelsoldiers. com/upload/misc/FM20-22.pdf)

This 63-year-old manual continues to be a relevant learning resource for tow operators (note diagram). When it comes to training new generation of towers, this oldschool technique still works. The Holmes Tree technique is another useful tool to stash in new towers’ mental toolboxes. The technique was created out of necessity on the backroads of rural America and the practice remains simple, effective, and highly successful.

classic wrecker

Though not exactly the same as the original, this remarkable reproduction sits on an early Mack that closely resembles the Klemm chassis.

Before retiring from the tow business, Paul Grohsmeyer had an auto-body side business for about 20 years, mainly doing restorations and truck work. His wife’s family was into towing, as her grandfather had one of the biggest Brockway Wreckers in central Illinois from the 1940s into the 1990s. Most of her uncles also had service stations with small wreckers. Her stepfather was also a Holmes Wrecker dealer in central Illinois, which is how Paul got involved with Holmes Wreckers.

Pioneering Prototype

Recreating the Innovative 1916

Holmes Tilt-Bed Carrier

By Paul Grohsmeyer

The original Tilt-Bed Carrier was created as an early prototype by Ernest Holmes, who is also credited with inventing the first practical wrecker in 1916. While the term "tilt-bed carrier" might suggest a modern rollback-style flatbed, the original Holmes design from that period featured a mechanical tilting platform operated by cables and pulleys.

The early design evolved, and by the time what was thought to have been the fourth unit, it was documented as loading what is believed to be one of the first Coca-

Cola trucks (note B&W period photo). This tilt-bed mechanism allowed for easier loading and unloading of vehicles, a significant advancement over the manual methods of the time.

Records of this prototype are scarce, as early designs were often practical improvisations rather than documented builds. However, this 1916 invention marked the beginning of the tilt-bed concept, which would later evolve into the hydraulic rollback beds common today.

An early photo of the Holmes Tilt-Bed dating back to 1916.

TECH HIGHLIGHTS

Chassis: 1922 Mack AC 3.5 Ton

Wrecker Body: Holmes

Tilt-Bed Carrier

Engine: Hand-crank, 471cid, 4-cylinder inline Jughead

Transmission: 3-speed manual

Winches: Two hand-operated, 2-speed winches, and one tilt winch

Builder: Paul Grohsmeyer

Equipment: Twin winch towers, jack stands, removable booms

Notable features: Aluminum engine block and transaxle, chain drive

Graphics: HotBrushFx, Dade City, FL

The vintage photo is thought to be the only surviving documentation of this prototype, per Johnny Grant, who worked for Holmes for many years beginning in 1963. The Holmes 285 was the first production-series wrecker made by Holmes, and the Tilt-Bed Carrier, using the same 285 winches, was the first known wrecker flatbed. Interestingly, according to Johnny, Holmes did not believe the tilt-bed concept was marketable at that time, and did not produce another modern version of a ◀

The chassis features a chain-drive, run by a 4-cylinder inline Jughead engine. Note the large hand-operated winch gears at left.

car carrier unit until the 1970s.

When Dover purchased the Holmes Company in 1982, the new owner did a mass clean-out of old Holmes files, losing a great amount of Holmes history.

My father-in-law, Ed Cornish, who was a Holmes dealer, was also good friends with Johnny, and had one of the original prints of this photo. When Ed retired in early 2000, we acquired his 1917 Ford TT/Holmes 285 wrecker (documented by Jim “Buck” Sorrenti in American Towman magazine, June 2013), as well as a copy of the tilt-bed carrier photo.

After chasing down the history of the tilt-bed, based on many conversations with Johnny, I decided to replicate the unit as close as possible. The prototype was built on an early Klemm truck chassis, which I discovered was essentially made of “unobtainium.” So, instead I used a 1922 International Motors (early Mack) Model AC chassis, found in southern California in 2007, which closely resembles the Klemm chassis.

After hauling the chassis from the west coast, then moving to the east coast of Florida, I finally had time to restore the Mack chassis, and build the

The Tilt-Bed has two hand-operated, 2-speed winches, and one tilt winch.

The cab of the Tilt-Bed Holmes has a wooden frame, steering wheel, and floorboards typical of the era.

The aluminum engine is a hand-crank, 471cid, 4-cylinder inline Jughead.

Diamond-pattern, tuck-n-roll upholstery dresses up the bench seat.

The 1916 Tilt-Bed reproduction alongside a 1917 Ford TT/Holmes 285 wrecker (documented by Jim “Buck” Sorrenti in American Towman magazine, June 2013).

These two photos demonstrate the tilting action of the bed, a breakthrough design for the time. tilt-bed. Luckily, I found another Holmes 285 assembly in northern Tennessee which made it possible to accurately recreate the tilt-bed with the exact winch assemblies.

It took a little over three years to restore the chassis due to chasing parts and fabricating body panels from prints obtained from the Mack Museum, and also handle the build of the tilt-bed and winch assembly.

Now paired with our 1917 Ford/ Holmes 285, the Holmes Tilt-bed Carrier forms a unique pair of very early Holmes concepts. With the Ford/Holmes 285 now being 108 years old, and the Mack/ Holmes Tilt-bed Carrier 103 years old, history lives on.

supplier scOOp

Isuzu’s Battery-Electric Trucks

Isuzu will launch battery-electric versions of both its Class 6 and Class 7 F-series medium-duty trucks in 2027. Cummins Accelerate division will supply the powertrain for the trucks, including the battery and 14Xe eAxle.

The battery will use an advanced lithium iron phosphate (LFP), chosen for its cycle-life capability and cost-effectiveness. These batteries offer customizable power, optimized performance, and enhanced safety for commercial vehicle applications.

The 14Xe eAxle is equipped with an ELFA motor and inverter, which have nearly three decades and more than one billion miles of on-the-road experience. Isuzu said the battery-electric F-series will feature a newly designed low-cab forward chassis to enhance maneuverability.

Production of the battery-electric trucks is expected to take place at an Isuzu factory currently under construc-

tion in Piedmont, S.C. Isuzu’s plant will have a production capacity of 50,000 vehicles by 2030, with a variable-model, variable-volume production system capable of producing both internal combustion engine vehicles and electric vehicles.

Source: isuzucv.com

Zip’s AW Direct Partners with Dolooma

Dolooma, the industry’s first purpose-built ERP (Enterprise Resource Planning) platform for towing and recovery operations, and Zip’s AW Direct, the leading North American provider of towing equipment and supplies, have announced an exclusive strategic partnership aimed at redefining how towing service providers manage inventory, fulfill orders and streamline operations. This collaboration integrates Zip’s expansive product catalog and nationwide distribution with Dolooma’s advanced automation and data-driven platform, in order to deliver a seamless,

intelligent solution for towing businesses across the country.

“This partnership is a game-changer for the towing industry,” said Rajiv Amar, CEO of Dolooma. “We’re giving towing businesses an all-in-one solution to run more efficiently, save costs, and focus on growing their operations.”

Developed with insights from towing professionals, Dolooma centralizes business-critical functions, such as real-time job tracking, automated scheduling, fleet management, financial and performance analytics, into a user-friendly interface. This allows towing businesses to operate with greater precision, speed, and profitability.

“It’s very exciting to support this innovation from day one,” said David Rottinghaus, Executive Vice President at Zip’s AW Direct. “Together, we’re committed to helping our customers run more efficiently and maximize their bottom-line profitability.”

Source: zips.com

AD INDEX

The Digger toppled over while heading downhill after drilling holes for fence posts.

Drilling Rig Dilemma

Uprighting a Mini Derrick Digger With a Car Carrier

By Steve Temple

Even a seemingly simple job can get complicated real quick, sometimes requiring a skilled towman to make things right—or in this case, upright—using a car carrier, of all things. Some towers might not have thought it even possible, given the size and situation of the casualty vehicle, a 25,500-pound Mini Derrick Digger.

For accomplishing this ingenious feat, Daniel Johnson of Hurst Towing & Recovery in Fultondale, AL earned a Donnie Cruse WreckMaster trophy. When acknowledging Daniel, WreckMaster’s Justin Cruse reportedly stated, “Nobody in the country is doing with a carrier what he did with a carrier!”

It all began on July 6, 2024, when Hurst received a call about a rolledover machine. Dispatch contacted Daniel, and when he arrived on scene in the early afternoon, he found a Mini Derrick Digger that had been going downhill in the customer’s backyard, while being used to drill holes for fence posts. The Digger’s operator

thought Daniel’s carrier was too small for the job and just not up to the task at hand, but he underestimated Daniel’s training at WreckMaster and Miller Industries, along with his nine years of experience as a towman.

“That drove me to a challenge,” Daniel noted. “I know what my truck can do.”

2023 Kenworth T-280

Chevron LoadRite 16-series, 26-foot carrier SP-12,000 Sidepuller

During his walk-around before initiating the recovery, Daniel wisely first located the weight plate, indicating that the machine weighed 25,000 pounds. This number helped him decide how to set up his medium-duty Chevron LoadRite on its pair of outriggers, along with rigging and running extra lines.

Even though his carrier’s two winches are rated at 12,000 and 14,000 pounds, and he knew from his training that this was not a typical recovery, he knew he’d have to reduce line tension by dividing up the load over five winch lines.

Daniel led three lines off his SP-12,000 Sidepuller to the load. He also added two lines off the side of the bed with a stake-pocket side puller from Bailey’s Towing Accessories. This device enabled him to attach a total of five lines to the load, and use the side puller as an anchor point.

Rigging consisted of 3/8-inch Grade-100 chain, 8 1/2-ton screw-pin shackles, one master link, and 36 feet of four-inch-wide flat-strap. The latter was doubled up to eight inches to distribute the load and reduce wear, and then attached to a WreckMaster buckle and five, four-ton snatch blocks. After all the rigging was secured in place, Daniel tightened it up to evaluate how his truck would handle the load. He listened for any warning sounds, and watched both the Digger and his carrier’s planted outriggers for any stray movement as the

were engaged.

winches

Daniel Johnson, supervisor RESPONDING PERSONNEL

Daniel rigged five winch lines to divide up all the tension from pulling on a 25,500-pound Digger.

Rigging included of 3/8-inch Grade-100 chain, 8 1/2-ton screw-pin shackles, and one master link.

With both outriggers planted, and the rigging in place, Daniel tested the load on his truck before initiating the pull.

After slowly passing the tipping point, the Digger landed softly back on its tracks on the uphill side of the slope.

“It’s not something the truck does every day,” Daniel admits.

Once the Digger was a few inches off the ground, and everything checked out, Daniel stated, “Now I know it’s go time.” All went well from then on, as the machine was elevated without moving or damaging the customer’s brand-new fence posts. After slowly passing the tipping point, the Digger landed softly back on its tracks on the uphill side of the slope. He then eased tension off the winch lines to make sure it was sitting steady, and even then, he waited another ten minutes before disconnecting all the rigging, to verify that the ground was stable.

All told, the entire job only took him about an hour and 15 minutes. But more importantly, it proved that in experienced hands, a car carrier is far more capable of handling difficult recoveries than some might expect.

The puzzle-piece graphics on the Chevron LoadRite carrier highlight the Autism Awareness cause, honoring Daniel’s son Logan.

BUYERS REPORT

Product reviews of participating advertisers compiled by AT Staff in speaking directly with the users themselves.

American Towman’s annual Buyers Report is the go-to source for firsthand feedback on the companies, products and services that can enhance your towing business.

If you think it’s “just another advertisement,” that would not be accurate. To assemble this detailed section, we go to great lengths to reach out to real users by phone calls, texts and emails, in order to get real-world commentaries.

It’s a task several months in the making, as tracking down all this information from tow operators, managers and business owners working 24/7 can be a challenge. Why go to so much effort? We do it for the benefit of towers to help them make informed decisions that directly affect their livelihood.

ACCESS TOOLS

TOP-QUALITY TOOLS AT A COMPETITIVE PRICE

We’ve been extremely satisfied with Access Tools. No complaints at all on the tools, and 100% better than anything else on the market. On top of that, their pricing is more competitive. Service has always been fast and reliable, with quick turnaround times for orders. In a smaller town like ours, that kind of consistency really matters. Highly recommended!

Steve and Theresa Kaufman Heartland Towing & Recovery Effingham, Illinois

AKINS BODY AND CARRIER SALES

SMOOTH, NO-STRESS TRANSACTIONS

Corey White and Jerry White are two of the best all-around men we’ve ever dealt with. They should be recognized not just as top-notch salesmen for Akins, but as genuinely good people who make the buying experience smooth and stress-free. This year, we purchased a 2024 Ram Chevron Renegade and a 2025 International MV 12 Series wrecker. Both trucks have performed exactly as promised—solid builds, easy to operate, and reliable from day one.

Adam Dees, Dees Towing Lyons, Georgia

WHAT THE USERS SAY

ALLSTATE ROADSIDE QUICK, CONSISTENT COMMUNICATION

We’ve worked with Allstate for over 10 years, and they’ve been steady and dependable. Communication is smooth—Steven, our regional contact, always gets back to us quickly. It’s refreshing to deal with the same person consistently, unlike other providers with high turnover. We stay available 24/7, and they know they can count on us. They send a call, and we go. It’s a good partnership built on reliability and mutual respect.

Bryan Beal, Kinney’s Automotive Service, Inc. Akron, OH

“ “ “

AUTURA THE BACKBONE OF OUR BUSINESS

We’ve tried other dispatch systems, but we always come back to Autura’s Towing Management System. We’ve been using it for over 12 years, and it’s truly been the backbone of our business. It handles everything—invoice tracking, billing, customer histories—and keeps us organized and efficient. The support team is always professional and responsive. Honestly, I feel like this software has helped keep our business running smoothly. We’re grateful for the reliability and service Autura provides.

Will Cain, Chesapeake Service Center, Elkton, MD

AUSTIN INSURANCE EXCEPTIONAL SERVICE AND BIG SAVINGS

I’ve been with Austin Insurance for about four years now, and they’ve been outstanding. Years ago, I was using a local guy who just wasn’t right for us. The folks at Austin came in around $20,000 cheaper that first year, and the service has been top-notch ever since. They insure all my trucks—merging both my companies into one policy—and they handle everything quickly and professionally. I’ve called Todd after-hours multiple times, and he always answers. I’ve already recommended them to others and am getting ready to renew again this month.

Andrew Langer, Hooker’s Towing, LLC , Independence, Missouri

We use Auto Data Direct for everything; ADDLein has been a game-changer. It allows us to seamlessly complete the entire process. The experience has been nothing short of outstanding. I don’t mind paying for the services because the value is clear. Every interaction I’ve had with Auto Data Direct has been positive. Their entire team is knowledgeable, responsive, and always ready to help whenever I need assistance. They’ve been on the ball every step of the way.

Crystal Griffin, Sheehan, West Palm Beach, FL

BUYERS REPORT

AUTOHAULER SUPPLY

TOP-TIER TOWING SUPPLIES WITH A PERSONAL TOUCH

Autohauler Supply is hands down the go-to place for anything towing-related—from tow trucks and car haulers to top-notch gear like snatch blocks and 8-point tie-down straps. I’ve been using their products for over a year, and they never disappoint. Whether I’m hauling a car or a heavy-duty truck, the straps hold up flawlessly. The team treats you like family— friendly, honest, and always willing to work with you on pricing. You walk in and feel right at home. Their Dallas location is convenient, and their service is truly second-to-none.

Tyler Blackketter, Massey Towing & Truck &Trailer Service/Todd’s Towing, Dallas and Royse City, TX

I’ve been buying all my rollbacks, wreckers, and heavy-haul equipment from Chevron Commercial for nearly 20 years. Nobody does what they do when it comes to in-house customization—lights, beds, stainless steel—you name it. I first discovered them at a tow show in 2006, and they’ve been my go-to ever since. Most recently, I picked up a customized Kenworth 4-car rollback and a new Talbert traveling axle trailer. Their service is always Johnny-on-the-spot, and their craftsmanship is second-to-none.

Mike Reller Reller’s Transport, LLC. Easley, SC

BIG D’S FABRICATION

VERSATILE DOLLIES, BUILT RIGHT

Big D’s Fabrication has set the standard with their dollies. These aren’t just tools—they’ve become essential to our operation. From moving burnt vehicles to trailers with ripped-out suspensions, their dollies handle jobs that used to seem impossible. We’ve used them on all kinds of equipment with damaged suspensions, and they’ve opened a whole new world of what we can move safely and efficiently. The quality is far superior to anything else out there, and the team—especially Cody—is always just a call away. They build and test everything in-house before it ever hits the market and it shows. These dollies are gamechangers, and we’re already looking at getting another one.

Michael Lard, Tom’s 24HR Towing, Elkhart, IN

I’ve been using these dollies for over 20 years—maybe closer to 25—and nothing else compares. I bought my first set directly from Mr. Collins himself, and they’ve been a cornerstone of my operation ever since. What sets them apart is their Safety Ratchet system which protects the operator and bystanders while loading the vehicle. Their dependability and serviceability, along with parts that haven’t changed in all these years, means fewer parts to stock, and they fit all of our dollies. Aside from a few springs due to normal wear-and-tear on our end, they have held up incredibly well. If I had to start over again, I’d buy them without hesitation.

Richard Macklin, Macklin Towing, Inc. Avon Park, Florida

BUYERS REPORT

COPART FUNDING MY SUCCESS

We started with years of towing experience and a dream to run our own company. After our previous towing job ended, we were determined to start fresh—but financing equipment was a major hurdle. That’s when we found Copart’s Truck In A Box program. Copart connected us with their leasing partner, Holman Leasing, which provided a low-interest lease with Copart’s backing. We received a reliable truck and consistent work from Copart, helping us build from the ground up. We’ve now exceeded expectations, gained our own customers, and grown to two trucks—and soon to have more. Copart gave us a solid foundation to grow our business. It’s not easy—but it’s worth it. This program makes real growth possible.

Miller, Unique Towing, Shelby, NC

DANCO

ALWAYS GOING THE EXTRA MILE

I’ve been dealing with Danco since 1983, and I can honestly say no one treats you better. Dan and Holly helped me from day one—even when the truck I brought in wasn’t theirs, Dan stepped up and fixed it. Over the years, I’ve bought multiple trucks and beds from them, and I’m still running one I got in 2003. Holly knows her stuff—she advised me to go with a smooth steel bed instead of diamond plate, and she was 100% right. I do police tows, and the smooth bed makes loading and unloading so much easier. I trust Danco completely. They go the extra mile—always have.

Rick Magaro Magaro Auto Sales Enola, PA

CROUCH’S

TRUSTED STRENGTH FOR SERIOUS TOWING

We’ve been running Century beds from Crouch’s for years now, and every heavy-duty truck we’ve ordered since has come with one. They hold up great, especially under forklift use— no flexing, just solid strength. The cross members are built strong, and we always upgrade to 15K winches for extra pull. Century’s 16-series beds are built to handle serious weight, and that’s why we trust them.

DUAL-TECH

TRUSTED SUPPLIER

We’ve been using Dual-Tech flatbeds for years, and their durability is unmatched. One of our trucks ran 300,000 miles, and we’re now transferring that same bed to a brand-new truck— no repairs needed. The cost difference between Dual-Tech and other brands is dramatic, and the quality holds up. Their customer service is incredible—fast parts, responsive support, and even personal deliveries when needed. We’ve bought 18 rollbacks with Dual-Tech beds, and they’ve been a key part of our growth. Can’t recommend them enough.

Sean Clarke, Classic Towing Richmond, KY

Craig Latham Gene’s Tire & Wrecker Jackson, TN

George

WHAT THE USERS SAY

EDGETEC ON THE LEADING EDGE

As a third-generation tower who’s been in the business since 1999, I’ve dealt with a lot of distributors, and EdgeTec stands out. What separates them is their commitment to doing things right. Their parts availability is solid, their customer service is responsive, and they go above and beyond on warranty work. Owner Chris DeRosa brings fresh ideas with a strong focus on quality, and with Randy Olson on the sales side—someone I’ve trusted for decades—they’ve really built a complete package. I’d buy from them any day of the week.

Toby Taylor, Home Motors San Angelo, TX

“GUNIWHEEL ESSENTIAL EQUIPMENT FOR METRO TOWING

At JBL Towing, we service North New Jersey, a very busy metropolitan area, which leads to us not knowing what to expect when arriving at a call. Guniwheels have helped us tremendously with vehicles without wheels, caused by theft within the surrounding area. These replacement wheels are very handy because they’re lightweight and easy to store when not in use. The wheels we purchased can be used for a wide variety of vehicles with five-wheel studs. Most common vehicles are Hondas, Toyotas, Nissans and Mazdas. We have serviced over 25+ vehicles within the first four months of 2025 without wheels or lug nuts. These wheels are very beneficial to have and to limit damage to the vehicle that has been burglarized.

Brandon Ortiz, JBL Towing Service, Newark, NJ

“

ELIZABETH TRUCK CENTER

THE GOLD STANDARD IN TRUCK BUILDS

Having purchased over a dozen trucks over the past 10+ years from Elizabeth Truck Center, we can tell you they consistently deliver exceptional service. Jimmy’s keen attention to quality and cost balance ensures that every truck is spec’d to perform—from axle weights and engine horsepower to storage solutions and lighting packages—no detail is overlooked. Even when it comes to custom builds with specialized accessories, Jimmy has it covered. In our industry, where trucks endure relentless wear-and-tear, having a well-built, reliable vehicle is essential and Jimmy understands this better than anyone. Beyond providing top-tier equipment, his customer service is second-tonone. We are thrilled to be adding two new vehicles from ETC to our fleet this month!

Mike Saleme, Bergen Brookside Towing, Inc. , Hackensack, NJ

JERR-DAN

BUILT TO HANDLE IT ALL

We’ve been using Jerr-Dan products for years, and they have been true workhorses. Their beds and wreckers are incredibly versatile and built for heavy recovery work and towing— they can handle anything you need them to do. Their customer service is top-notch; they’re quick to respond if we ever have an issue. Being local makes a huge difference. We recently brought a problem to them, and they took care of it immediately.

Jacob Richcreek

HJ Towing & Recovery

Carlisle, PA

BUYERS REPORT

LIFT AND TOW

SIXTH TIME’S THE CHARM

I’ve bought five Lift and Tow units over the years, and that alone should tell you how much I value their product and service. Carly and the whole team are just fantastic. They’ve always been good to me—fair, honest, and easy to deal with. The product itself works exactly as advertised. It’s reliable, low-maintenance, and simple to operate. I use the wheel lift attachment that goes on a pickup truck—it extends out under the vehicle and makes towing straightforward and efficient. Once it’s installed, there’s not much upkeep needed, and it just gets the job done. I’m such a fan that I’m planning to buy my sixth unit in the fourth quarter of this year.

Chief Lambert, Lambert Tribe, LLC, Orlando, FL

LUBNAU GONZALEZ INSURANCE

OUR PARTNER IN PROTECTION

We’ve been working with Rob at Lubnau Gonzalez Insurance for about 15 years, and he’s handled everything from our company liability to garage protection, along with medical insurance through his wife’s side of the business. They’ve always been honest, fair, and committed to finding us the best rates with full coverage. Year after year, we stick with them because Rob does his job exceptionally well and saves us money in the process. They’re wonderful people—easy to work with and always accessible, whether it’s during business hours or after hours on his cell. It’s comforting to know that if we ever have a question or need something, Rob is just a call away. We truly value our relationship with Gonzalez Insurance and plan to continue working with them for years to come.

John Boucher, Mandic Motors, Inc., Huntington Beach, CA

“LOKITHOR

POWER WHEN YOU NEED IT

I’ve used the Lokithor battery charger many times and it’s performed with great success. It’s a powerful, reasonably priced unit with an override feature that’s especially helpful for EVs. That extra boost is exactly what’s needed to kickstart the inverter and begin charging the main battery. The battery holds up well, delivering plenty of jumps before it needs to be recharged. If there’s ever a problem, the return process is smooth—they send an RMA (Return Merchandise Authorization), we send the unit back, and within two weeks we have a brand new replacement. Working with Lokithor has been easy. They go above and beyond with the accessories included—charging cords, USB cables, and other extras you don’t typically get with similar products. It’s a reliable, well-supported tool that gets the job done.

Joseph Campanella, J&R/JD Towing and Trucking Supply North Richland Hills, TX

“

MCMAHON TRUCK CENTER

MAKING SURE THE TRUCK FITS

I’ve been buying from McMahon Truck Center because they truly understand the needs of local towers. Paul and his team go above and beyond, bringing trucks directly to our yard and letting us test drive as long as needed to make sure it’s the right fit for our drivers. I recently purchased a Hino and a Mack with Jerr-Dan beds, and the whole experience was smooth and supportive. Their flexibility and commitment to making sure the truck meets our needs before we buy is why I keep coming back.

Bereket Mosazgi BM Towing Columbus, OH

SEE AD PAGE 26

BUYERS REPORT

METROCOM

KEEPING DRIVERS SAFE AND CONNECTED—ANYWHERE

We’ve been with Metrocom for over a year now, and the experience has been excellent. Bob is great to work with—any issue we’ve had, he’s jumped right on it and made sure everything was resolved. The Motorola radios are flawless and incredibly user-friendly, built on reliable cell-based technology. Our drivers can stay connected anywhere there’s a signal, even 6,000 miles away, which I experienced myself while on vacation. Unlike cell phones, these radios let drivers hear messages without needing to pick up or text, which helps keep them safe and compliant on the road.

Stephen Gonneville, Interstate Towing, Inc., Chicopee, MA

MIKE KEITH INSURANCE

AGENTS THAT UNDERSTAND TOWING

We’ve been in the towing industry for over 30 years and have trusted Mike Keith Insurance for the last 13 or so. Their team truly understands the unique coverage needs of our industry and consistently delivers fast, knowledgeable service. Whether it’s issuing a certificate or adding a truck, they’re incredibly prompt, usually getting it done within 10 to 15 minutes. What really sets them apart is their dedicated towing division; their expertise and responsiveness makes all the difference. We’re very happy with them and highly recommend their services.

Jared K. Innis, All Star Towing & Recovery, Platte City, MO

“MIDWESTERN

ENGINEERING EXCELLENCE—LISTENING AND ADAPTING

Midwestern has been outstanding to work with. When we started our 335F projects, their engineering team really listened to our needs and adapted their system to fit the specific demands of our industry. JC, Doug, and the whole crew have been incredibly responsive and open to feedback. Their hydraulic system design, including the quick couplers and 360° rotator head, has made our machines more versatile—perfect for tight, complex jobs. We’ve now completed our second build and couldn’t be more satisfied with the support and innovation they bring to the table.

Phillip McCorquodale, Phillips Towing Fayetteville, NC

MILLER INDUSTRIES

BUILT ON TRUST, BACKED BY PERFORMANCE

Miller Industries is the best in the market for top-of-the-line towing equipment. I bought my first Century product in 1987, and to this day, I still choose Miller—from light-duty wreckers to heavy-duty carriers. We’ve purchased nearly 50 pieces of equipment thanks to their performance, quality, and exceptional support. Our local dealer, Chris Lambiase of New England TruckMaster, has gone above and beyond. Working with Miller to bring my visions to life has been incredible. Their family-based culture aligns with the values we serve our community with. Their ethics and reliability have earned our loyalty—not just in their products, but in their partnership. Thank you, Miller Industries!

Ed White, Mal’s Auto & Truck Repair, Inc., Old Saybrook, CT

WHAT THE USERS SAY

NEW ENGLAND TRUCKMASTER

CUSTOM BUILDS, PROVEN PERFORMANCE

New England TruckMaster is truly a one-stop shop for all our truck needs, always going above and beyond for every Lone Star truck, both big and small. For over 30 years, and now into a second generation, we continue to call on Chris and his team for their innovation and custom ideas. Our latest purchases include an International carrier with custom paint and tool placement, and a Ram autoloader with enhanced lighting. In our current fleet we have a Peterbilt Pride and Class Edition, heavy-duty single axle wrecker, specially ordered for us with only a handful made in the country. NET’s attention to detail—like traffic control systems and smart design—makes every truck unique, functional, and road-ready. That’s why we keep going back.

Fulvio Tamburro, Lone Star Towing & Repair, Stamford, Connecticut

NRC INDUSTRIES

SETTING THE STANDARD IN TOWING EQUIPMENT

NRC’s products stand out with innovative features like a recovery boom that slides to the rear, enhancing both reach and lifting power. This versatility makes them ideal for a range of recovery jobs. Advanced leveling systems and computer technology offer precision and ease of use. Customers appreciate the galvanized carrier beds and subframes, which resist rust and ensure long-term durability. As pioneers in galvanizing, NRC has set a standard others now follow. Add to that their sleek, modern designs, and these trucks command attention on the road. NRC delivers unmatched performance, reliability, and innovation in the recovery industry.

Anthony Battelini, Battelini Wrecker Sales, Vineland, NJ

“

SEE AD PAGES N69, MW73

NUSSBAUM EQUIPMENT

A TRUSTED PARTNER THAT “FEELS LIKE FAMILY”

I’ve had a great business relationship with Barry and his crew at Nussbaum’s Equipment since 2017, when I bought my first rollback from them. As an independent owner-operator, the process was incredibly smooth—they delivered the truck and made it easy for a oneman operation like mine. I’ve since purchased three more trucks, most recently a 2024 Ram 5500 with a Jerr-Dan 22 ft. rollback. Barry always delivers on time, no hassle, and even customizes trucks to my specs without question. He treats you like family—calls, sends birthday cards, and provides incredible service every time.

Leroy Reed, Acme Towing & Recovery Queensbury, NY

“OMG

A MARKETING TEAM THAT DELIVERS RESULTS

After years of getting burned by so-called marketing experts, OMG delivered what no one else could—real results. As the owner of a junk-car and towing business running five trucks, I saw immediate improvement in my Google placement after switching to OMG. They specialize in our industry, and it shows. They now manage my Google page, website, and even advertising for my bail bond and private investigation businesses. I trust them completely. OMG provides consistent, superior performance—no one else even comes close.

Mike Brock, Cash for Junk Cars Chattanooga Chattanooga, TN

BUYERS REPORT

PEAKPTT

FROM HIGHWAYS TO HAWAII—ALWAYS CONNECTED

We’ve been using Peak PTT radios for over five years, including during a five-year Quick Tow contract on over 20 miles of North Carolina interstate. The radios were phenomenal— instant communication between drivers, dispatch, and DOT, with no dialing or dropped signals. Even while traveling in Hawaii and Alaska, we stayed connected. Their customer support is outstanding—quick, reliable, and always helpful. We depend on Peak PTT daily and wouldn’t use anything else.

Craig

Keith Carolina Towing Arden, NC

RICK’S TRUCK & EQUIPMENT

GREAT SERVICE, RICK’S DELIVERS EVERY TIME

We’ve been working with Rick’s Truck and Equipment since 2017, and have purchased three trucks from them—two new and one used. Most recently, we bought a 2025 International with a Jerr-Dan 22-foot bed. The Jerr-Dan bed stands out for its low load angle and strong galvanized construction. We also like the polished aluminum bed—it looks sharp and holds up well. Rick’s service is top-notch, very customer-focused. They helped us customize the builds and offered great ideas, like lighting upgrades that really set our trucks apart. They always take great care of us.

QUICK DRAW TARPAULIN SYSTEM

EASY ACCESS, MAINTENANCE FREE, OUTSTANDING SUPPORT

We’ve been using the Quick Draw Tarpaulin System across nearly 75 of our trailers, and it’s become essential to our operation. It’s easy to use, virtually maintenance-free, and fits perfectly with the way we move specialty loads like forklifts. The curtain-style design makes loading from the ground or a dock incredibly efficient, and it offers excellent protection for freight—especially important for weather-sensitive equipment. The system eliminates the need for manual tarps, saving time and labor. Plus, the team at Quick Draw—especially Kyle and Daniel—provides great customer service and support. It’s a smart, reliable solution we use nationwide.

Justin Prosser, Cheeseman Transport, Ft. Recovery, OH

“SAFEALL

DEPLOYING A ROADSIDE WARNING IN SECONDS

The SafeAll Traffic Commander is an essential tool designed specifically for the towing and recovery industry. This unit deploys quickly to provide advanced warning to oncoming traffic, advising motorists to slow down and protect responders. When not in use, it folds flat over the truck roof and functions as a light bar with red-and-blue emergency lighting. We use it on every recovery—it’s like PPE for the truck. Even though a serious investment, it pays off by protecting lives. Safety like this is priceless.

Ron Pratt Midwest Truck Scott City, MO

Greg and Bradley Osborn, Osborn’s Towing and Recovery, Kenton, OH

BUYERS REPORT

“

TALBERT MANUFACTURING

WHY

TALBERT KEEPS EARNING OUR BUSINESS

We keep coming back to Talbert Manufacturing for one reason: durability. We’ve owned several of their trailers over the years and currently run three. Unlike other brands we’ve tried—with issues like rotting and worn-out assemblies—Talbert trailers hold up. They handle everything from equipment and containers to towing our own trucks. The winch is versatile, and we love the low deck height and container guides. Customization is a huge plus—they’ll build exactly what you need. Most of all, their product support is second-tonone. We buy through Hale Trailer in Allentown, and between them and Talbert, we always feel taken care of.

Brett Bowers, Beaver Excavating, Canton, Ohio

TOW INDUSTRIES

MORE THAN TRUCKS: A LEGACY OF TRUST

We’ve been loyal to Tow Industries since 1987. We only had one truck, and Mark lent my brother a replacement without hesitation. That kind of trust and integrity defines Tow Industries. From ordering heavy-duty rotators to mid-production visits with coffee and doughnuts, we’ve built more than a business relationship—we’ve built a family. Their service is honest, their pricing fair, and their commitment unmatched. We’ve purchased over 300 trucks, and we trust them completely. They say what they do and do what they say—every time.

Jose Acosta, Pepe’s Towing & Recovery Los Angeles, California

“

TOWBOOK MANAGEMENT SOFTWARE

ORGANIZING MY BUSINESS

Towbook has completely simplified how I run my business. From dispatching to uploading pictures, tracking maintenance, and organizing every call with time-stamped records—it’s all seamless. I can access any job, even from years ago, in seconds. It’s so easy, even a fifth-grader could use it. The system is reliable, efficient, and if there’s ever a small issue, support is quick to fix it. Towbook keeps my fleet and operations running smoothly.

Ali Murray Roadway Towing Dearborn Heights, MI

UTILITY TRAILER SALES SOUTH

A TRUSTED PARTNER IN TRAILER MAINTENANCE

Utility Trailer Sales Southeast has been an exceptional partner for our trucking operation. Their customer service is top-notch, and their integrity is unmatched. The service manager—who worked his way up from service tech—has built a trustworthy team that consistently does the right thing. They provide on-site service for our fleet trailers, handle DOT inspections, perform minor truck repairs, and even transport trailers to their facility when needed. Whether during business hours or after, they’ve been reliable, responsive, and professional. We consider them our first point of contact for trailer maintenance and compliance.

Deborah Johnston, First Fleet, Inc., Amarillo, TX & Garden City, KS

WHAT THE USERS SAY

WILL-BURT

UNMATCHED VISIBILITY AND SECURITY ON THE SCENE

We rely on this lighting system for major roadside recoveries—especially at night—and it’s been a total game-changer. The visibility it provides is incredible, not just for our operators but for oncoming drivers too. That bright light catches their attention immediately, and it wholeheartedly gives us more security. When you’re working on the side of the road in the dark, that kind of peace of mind is priceless. We made the investment because we’ve been in those close-call situations, and you can’t put a price on a life. On top of that, the service after the sale has been outstanding—they truly stand behind their product.

Barry Monroe, Triad Towing Kingsport, TN

ZERMENOS

NOTHING BEATS A KILAR BED

I’ve been in the towing industry my whole life, and nothing holds up like a Kilar bed. Zermenos’ subframe warranty and customer service are unmatched—2.5 years later, they still stood behind their product. Zermenos and Lenny’s team went above and beyond, even customizing lights and top trays for me. I’ve owned five Kilar beds, and every one of them is rock solid. You won’t find this kind of strength, service, or commitment anywhere else.

Mike Winchester Winchester’s Towing and Recovery Lexington, KY

“

WRECKER WAREHOUSE

RELIABLE PARTS, TRUSTED PEOPLE TO KEEP US RUNNING

I started doing business with Wrecker Warehouse because of their outstanding parts department, led by David Boone and Curtis Sanchez. We operate a fleet of 11 trucks from different manufacturers—Jerr-Dan, Miller, NRC—and no matter what we need, they always come through. If they don’t have a part, they’ll get it. They’ve helped us troubleshoot maintenance issues and upgrade our equipment. I recently purchased a truck from them, and the experience was just as solid. David and Curtis are honest, reliable, and know their stuff—that’s why I keep coming back.

Jesse Nichols, JN Wrecker Bonham, TX

ZIP’S CHEVY ROLLBACK

IDEAL FOR EVERYDAY TOWING

We have two Chevy 6500 Rollbacks, and drivers and customers alike love them. With Android Auto and a low-profile design, they’re easy to access and operate. The longer bed, air-ride rear axle, and smooth operation make them ideal for light/medium-duty work. Their size is perfect for drivers to take home without crowding driveways like our larger Paccar trucks. Built by International/Navistar, parts are readily available at Chevy or International dealers, making maintenance simple. Zip’s attention to detail in the build has been outstanding—we couldn’t be happier.

Kyle Gessler, Gessler Auto & Towing, LLC Lannon, WI

Fleet Financials

Using Telematics to Streamline Management and Maintenance

By Brian J. Riker

Fleet maintenance is an essential aspect for any business that relies on trucks, and it’s even more critical for towers who have firsthand knowledge of the impact of undependable vehicles that break down or even crash on our highways. What towers might fail to consider, though, is how to leverage readily available data. This information can help improve any maintenance program, maximizing fleet uptime along with operational efficiency.

Gone are the days of filing cabinets full of work orders, three-ring binders with service manuals, and piles of technical service bulletins. The era of paper-based record-keeping is behind us, along with messy chalkboards cluttered with unit numbers and service due dates.

NEW DATA STREAMS

Brian J. Riker is a third-generation towman, with 26 years of experience in the ditch as a tow operator, and president of Fleet Compliance Solutions. He specializes in helping navigate the complex world of federal and state transportation regulatory compliance. He can be reached at brian.riker@fleetcompliancesolutions.net

Such information, and much more, is now entirely accessible and organized from anywhere in the world. Today, a tow truck can “talk” to a business manager, alerting him or her when a driver is ignoring its most basic needs, or even being a little hard on a company’s workhorse.

This scenario isn’t the stuff of science fiction novels, but instead the current reality experienced by savvy fleet managers when they leverage telematics to monitor their fleet. By analyzing the data available from the telematics, which is a fancy way of saying GPS tracking (which is probably already installed on most of the truck fleet for dispatching efficiencies), it’s possible to also closely oversee the health of every

truck in the fleet. It’s also possible to know that the check engine light is being ignored, maybe because an operator wants to avoid running an unfamiliar backup truck. Modern telematic devices are easy to install, with most of them simply plugging into the OBD-II diagnostics port or a CAN BUS connector underneath the dashboard. Even including dash cameras or tying into the PTO and light-bar controls (for alerts when activated) adds only a few minutes to the overall installation. A proficient installer can install an entire telematics system, complete with a cabin-mounted dash camera, in less than one hour on most trucks.

BOTTOM-LINE BENEFITS

Why leverage this technology? With each passing year, vehicles become more complex and require more precise maintenance to avoid extended downtime, and downtime is costly, of course. Think about the average daily revenue per truck, and what that translates into as profit. Then consider if a business can afford to throw away that money because it’s reluctant to adopt new technology that can significantly reduce this downtime. The expense of one unplanned breakdown could cost as much as a telematic system that could potentially

prevent many unplanned breakdowns for an entire year—and maybe even longer.

The most common mechanical issue today is failure of exhaust after-treatment systems. These systems are very sensitive, but they do provide early warnings of failures, or at least maintenance indication requirements. The indication is usually with a Malfunction Indicator Light (MIL), commonly called the check engine lamp. Yet, many drivers still ignore this early warning simply because they don’t want to drive a different truck, or want to push off repairs until they have scheduled time off. This is short-sighted and costing fleets thousands of dollars.

DIGITAL WARNINGS

Most modern telematics have the ability to transmit diagnostic trouble codes back to an operations center, creating an alert in the fleet tracking application to inform a dispatcher or fleet manager of a problem, long before the driver does. Some of the best systems even allow two-way communication with the vehicle to perform remote diagnostics, which can be a real game-changer in terms of deciding how quickly the vehicle needs to get to a repair center. It even has the capability to determine if it is something that can be fixed in-house or requires outsourcing to a dealership.

How can a telematic system help with routine maintenance? In addition to the check engine light, current systems not only monitor oil life sensors, fuel, DEF and other fluid levels, but also determine how hard drivers are accelerating or applying the brakes. All of these items are leading indicators of when, and to what extent, preventative maintenance service must be performed.

A well-managed fleet maintenance program will save money by maximizing fluid change intervals based on real usage, instead of some arbitrary mile- or hour-mark. Staying ahead of the warning signs will enable the repair of a little problem before it becomes a major failure.

TAILORED SCHEDULING

Note, too, that every truck manufacturer has different recommendations for highway miles, city miles, off-road use and even idle time variations. By combining chassis and body manufacturers’ recommended maintenance intervals with real-world data captured from onboard telematics systems, a fleet manger can reliably predict when a vehicle will need to be down for preventative maintenance. This approach minimizes disruptions to operations by taking trucks out of service only when absolutely necessary, as opposed to a random interval that has little to do with the actual need for service.

fleet manager can access the current odometer reading, eliminating the need to call and ask the driver, or wait for them to turn in their mileage sheets at the end of the day, and

even count the PTO cycles to determine when the tow body

ROBUST REPORTS

Another available feature on most modern systems is the driver’s daily vehicle inspection. This is much more robust than the old paper form that was turned in daily, if the driver remembered, and possibly found its way to the fleet manager once or

Modern electronic inspection reports can be set up to report any defects noted by the driver directly to the person responsible for arranging repairs automatically. These inspection reports can also include images taken by a driver so a

tow manager can make an informed decision remotely as to how severe the problem is.

Lastly, required inspections won’t be neglected, as these systems can be programmed to require the submission of a complete report before allowing the driver to accept calls or begin their day.

SAFETY INCENTIVES

Beyond the cost savings realized by staying on top of a maintenance schedule and preventing breakdowns, there are also numerous safety advantages to having quality telematics data. Ever wonder why some trucks seem to eat tires or wheel seals more often than others? Both of those issues can be directly attributed to driver behavior. Hard acceleration and harsh braking causes tires to wear prematurely and excess heat to build up in the brake system, eventually leading to premature failure of the wheel seals

due to elevated axle or spindle end temperatures.

These two behaviors are also indicative of poor driving skills, and an elevated risk of being involved in a crash. By monitoring, then acting on the data provided, a fleet and a safety manager can work together to address and correct these behaviors before they negatively impact the company’s bottom line.

The best telematic systems will produce a driver scorecard, which can be shared with the individual driver, or even shared with the whole team, to encourage some friendly competition for demonstrating the best improvement in a driver performance scorecard. Many fleets successfully use this metric to award bonuses or pay raises.

THEFT PREVENTION

Another often overlooked telematic feature is geofencing. This is the electronic equivalent of locking a

tow truck behind a fence with an oldfashioned alarm on the gate. Specific parameters can be programmed that will result in an alert to the fleet manager, dispatcher, or even the company owner if a truck is driven outside of a specified area or at a time when it should be stationary.

While a manager must trust the company team—and most tow truck drivers are as honest as the day is long—geofencing is a means to verify that a fleet is not being used without permission. By receiving alerts if a truck is moving when there is no call dispatched, or after the driver has gone off-duty for the day, a tow manager can quickly spot unauthorized use.

Or, perhaps a driver has a takehome truck, but they can’t park it directly in a driveway due to community restrictions. This alert could avoid alerting the police with a false alarm.

MAXIMIZE ASSET EFFICIENCY

In the same way as preventing unauthorized use, leveraging telematics data will help maximize fleet asset utilization. This is likely where most towers first become aware of telematics. When towers are introduced to a digital dispatch system with GPS tracking, it potentially provides better dispatch of the right truck and driver based on location.

Using telematics to monitor truck usage will also identify wasted time and energy in the form of deadhead miles. By tracking the trips in between dispatched runs, a tow manager can identify if dispatch is wasting money by relocating trucks, instead of staging them close to where their last call cleared. An efficient manager would determine whether or not the driver needs to return to base after call is cleared.

By mapping past and present calls, it’s easy to leverage GPS tracking ◀

data to predict where dispatch is will most likely need to have trucks staged to best handle clients. This type of predictive thinking will create a significant advantage over those competitors that are still operating in a reactive mode.

Maximum asset utilization involves a combination of predicting where and when a specific type of truck will be required. And also working to keep those assets available with as little downtime as possible, while keeping excess fleet reserves to a minimum.

CLEARER COMMUNICATION

Streamlined communication is critical to maximum efficiency. With modern telematics, many of the previously time-consuming dispatch processes can be automated with AI, or at least done with simple text messages directly to the truck and driver data terminal. This method eliminates the lost time in using a phone or two-way radio, the chance of a driver or dispatcher writing down something wrong, and numerous other delays or inefficiencies with the oral communication dispatch model.

Tow managers can’t achieve lean fleet goals without minimizing unscheduled downtime and maximizing fleet predictability. Also, the old model of having a few spare trucks sitting around just doesn’t make financial sense in 2025.

UNIVERSAL APPLICATIONS

Support equipment like trailers, forklifts, and other machines must also be factored in fleet management. Telematics have benefits for almost any piece of equipment in the fleet, and are available in both tethered, (meaning connected to a car, truck, van or other “powered” piece of equipment) and untethered (unpowered equipment such as trailers). Relying on batteries, these untethered devices can provide

basic location and movement information for tracking these assets, as well as if they are being used without permission.

In contrast, heavy equipment like backhoes, forklifts, loaders and more can take full advantage of a tethered unit, providing the same level of detail related to speed, location, diagnostic trouble codes, and operator abuse. This information is invaluable for predicting maintenance, tracking hours for verified proof when an invoice is called into question, along

with tracking progress on a complex job where there’s internet connection or cellphone service.

As the towing industry continues to evolve, one thing is clear: telematics is no longer a luxury, but a necessity for tow business owners and operators seeking to stay ahead of the curve.

For extra efficiency, the Century carrier can tote a big military-grade dump truck on the steel bed, along with towing a box truck at the same time on the 10,000-pound underlift. These two casualty vehicles were within only 10 miles of each other, and Chaz was able to haul both on the same trip.

High-Caliber Carrier

Aiming for Multi-Task Tows

By Steve Temple and George Nitti

For the first couple decades after Chaz

Towing was founded in 1987 by Eduardo Chavez, his early emphasis was on light-duty jobs in Norcal, around Watsonsville, CA. But given the demand for handling bigger jobs, by 2010 he saw the need to step up to mediumand heavy-duty wreckers. In particular, his company began to focus on the transportation niche of the tow business, hauling equipment for construction companies and other clients.

The next step in the evolution of the company was to acquire a “Swiss Army knife” wrecker from Golden West Towing & Equipment. This big upgrade, a 2023 Western Star 4700 with a Century Rollback LCG 30 series, boasts a design that can handle a wide variety of tasks. Eduardo’s son, Kevin Chavez, the company’s

TECHNICAL HIGHLIGHTS

Engine: Cummins X12 500 hp

Transmission: 6-speed Allison

HS Automatic

Chassis: 2023 Western Star 4700SF

Wrecker Body: Century Series 30

LCG Generation II, Dual Rear Wheel

Long CB with 20,000lb Warn Winch

Custom features: Hendrickson 20,000 lb drop axle, Whelen

Freedom light bar and Maxxima LED lighting

Custom Graphics: Chaz Design, Watsonville, CA

operating manager, values the ingenuity and engineering that went into the chassis, and how it facilitates all sorts of operations required in the field.

“This unit is versatile,” Kevin explains. “It allows us to multitask service calls by being able to tow two units at the same time. With its impressive 10,000-pound, three-stage under-lift, we can also tow heavy trucks and trailers without having the need to call for a second truck.”

Further adding to its versatility, this tow truck has an additional option of a 20,000-pound drop axle, allowing the carrier to transport much heavier loads, while providing better braking and steering control.

George L. Nitti has written for American Towman since 2009. He started out as a news writer and now writes a weekly feature on TowIndustryWeek.com, Tow Illustrated, which spotlights the tow truck graphics.

“Utilizing this truck in rural and mountain areas makes it easier to reach those hard delivery points where critical equipment is necessary, like construction and emergency equipment, fire and power,” Kevin adds.

All of the wreckers in the Chaz 12-vehicle fleet feature a vivid yellow-and-white color scheme, along with the company name done in a bold style of lettering. Yellow, associated with emergency response and visibility, dominates

the palette, complemented by white, and accented with reflective lettering and an array of lights. It’s impossible to miss—and that’s exactly the point.

As for the company logo, “Many tow companies go with their last name,” Kevin said. “We wanted something more memorable. Something that sticks.” They decided on Chaz, a shortened, charismatic version of their surname.

Their catchy company name is central to their visual identity. Applied across key parts of the vehicle, including the hood and side doors, it’s written in a flowing, jazzy script, large enough to command attention, yet softened by yellow and white tones that blend rather than shout. Also, the name Chaz sounds punchier, and is easier for customers to keep in mind.

While effective branding starts with good graphics, from colors and fonts to name recognition

One of the more difficult transports handled by Chaz was a Cat D5K. In addition to deploying the drop axle to handle the extra weight, high-density wooden planks were bolted on the bed to provide a better grip on the steel tracks when loading the bulldozer.

In another example of multitasking, this contractor’s pickup blew its turbo while hauling some lumber, and Chaz was able to drop off the load at the job site, and then took the truck to a repair shop.

and design choices, it also includes telling a story of professionalism and purpose. Kevin likes to portray this story with strong images of hauling heavy military and construction equipment. In addition, Chaz provides assistance to first responders, law enforcement, and fire departments.

Strong branding is more than just a logo—it's a memorable image that dwells in the minds of customers. In describing this dignified image, “We wanted something subtle that would still stand out,” Kevin explains “Something that was not overstated, but with some complexity.”

The brand identity extends beyond tow trucks, used on a variety of promotional items, from pens and coffee cups to backpacks and rain gear. This lively logo is a signature seen across their memorabilia that reinforces the company's identity and values. Chaz Towing is proof that when it comes to branding, sometimes the quietest message makes the loudest impact.

“Army Strong” is an apt description for the high-caliber Century carrier Chaz uses for picking up heavy vehicles and equipment from auctions held at Eagle Field.

This old collectible car needing restoration was shipped to Fresno along with toolboxes and a safe strapped on the back end of the bed.

The max height for transport in California is 14 feet, but this bobtail truck was a few inches below that, and another bobtail was towed on the under-lift.

Rejuvenate

men in the hall come to the aid of a motorist in distress? Now they found themselves on the outside looking at who they are.

Steve Calitri Editor-in-Chief scalitri@towman.com

heroic scene. For months they wondered what it could be. When the audience turned their heads to finally see what that large figure was, you heard collective “oohs-andaahs” fill the hall.

When they came close to look upon it, their faces cracked with emotion. The monument depicted who they were: unsung heroes. How many times had the

Since that night, towmen have continued to look reverently upon the Towman Monument. The bronze towman has become a symbol of the American Towman Exposition. It will be present at the upcoming TowXpo in Fort Worth, TX.

All around and throughout AT Expositions, towmen are getting a good look at who they are, and they are overwhelmed seeing the industry gathered under one roof. The sight of the booms raised to the ceiling portrays the unique power of the industry and the work these men do—the

Each stop at an exhibit triggers reflections on this work. Battery boosters, dollies, hooks and chains, products for Slow Down and Move Over. As the towman walks through the exhibit halls he feels he’s treading through a celebration of everything that goes into the towing and recovery trade and the running of his business. In the hall, he realizes the greatness of this industry.

People go on vacation to recharge their batteries. They visit foreign cultures to see how others live. They return home richer from time spent elsewhere. It’s the same for towmen who go to an AT show.

It can be fairly said that the shows boost the industry’s health in countless ways.

Thousands of tow bosses have been energized by a fresh perspective on their towing operations. Many bring along their valued tow truck operators so they can sense the greatness of the industry they work in.

The tow show experience is both a deep dive into the trade and a needed time away from its daily grind. The tow boss is exposed to new practices, new products and equipment, new friends and old. There’s a good reason the majority of American Towman attendees come back year after year. The meaning of who they are is found on the show floor.

News Flash

Highways Earn D+ in National Infrastructure Report Card

A comprehensive review of U.S. infrastructure revealed the country’s highways are in poor shape, earning a D+ from the American Society of Civil Engineers (ASCE) in its 2025 report card. The nation’s roadways— vital to the trucking industry—were criticized for persistent congestion, unreliable travel times, and safety issues.

“Congestion negatively affects people headed to their destinations and goods on their way to market,” the ASCE stated, adding that an un-

reliable network creates major delays and impacts freight transport efficiency.

Despite modest funding boosts from the 2021 Infrastructure Investment and Jobs Act, the highway grade barely improved from a D rating four years ago. ASCE recommended expanding multimodal transport, improving public-private funding, and adopting safety-forward infrastructure designs, such as asphalt art to highlight crosswalks.

Overall, the nation's infrastructure received a C grade, slightly better than the C- in 2021. Congress is currently preparing a new highway bill, with a 2026 deadline to reauthorize federal surface transportation programs.

Source: ttnews.com

Guardian Fleet Services Expands to Tennessee

Guardian Fleet Services, a provider of towing, recovery, and specialized transportation services, announced the acquisition of West Nashville Wrecker Service and its sister company, Dad’s Towing Service. This marks Guardian’s first entry into Tennessee, expanding its reach across major trucking corridors through Nashville.

West Nashville Wrecker Service, with locations in Nashville and Clarksville, and Dad’s Towing Service in

Engineers cite poor road conditions.

Wreckers from West Nashville Wrecker Service and Dad’s Towing Service.

Madison, have served their communities for over two decades. With a combined fleet of 150 units, they offer advanced towing and recovery solutions and are the only certified companies authorized at Nashville International Airport.

“This move will better support our team and customers,” said Jim Mitchell, founder of Dad’s Towing. “Guardian shares our commitment to growth and education.”

The acquisition strengthens Guardian’s presence in Tennessee, joining its operations across Florida, Texas, Georgia, and Kentucky.

Source: counton2.com

Trump Plans to Reinstate 2020 Auto Emissions Standards

President Donald Trump announced that his administration plans to roll back vehicle greenhouse gas (GHG) emissions standards to 2020 levels. Arguing that current rules imposed under former President Biden are too burdensome for automakers, Trump said they do little to benefit the environment. He noted that he recently spoke with Stellantis NV Chairman John Elkann, who raised concerns about the regulations.

Trump criticized the existing Environmental Protection Agency (EPA) standards—which will tighten to 85 grams per mile (gpm) by 2032—as effectively mandating electric vehicles. Instead, he plans to restore the 2020 standards: 204 gpm for cars and 284 gpm for light trucks. These benchmarks were originally frozen during Trump’s first term before Biden introduced stricter targets.

Calling the 2020 standard “a very good environmental standard,” Trump said it strikes a balance between environmental goals and manufacturing feasibility. Environmental advocates, however, warn that weakening the standards could undermine efforts to combat climate change. Trump has already directed the EPA to eliminate what he’s called the “electric vehicle mandate,” and the EPA has embarked on a campaign to dial back dozens of environmental rules, including the auto pollution standards.

Source: ttnews.com

FleetNet America Launches FleetNet EDGE for Service Providers

FleetNet America, a leader in fleet maintenance and repair management, announced the launch of FleetNet EDGE: Data and Performance Insights. This transformative new product is designed to empower service providers with data-driven tools, industry-specific intelligence, and performance benchmarking capabilities.

FleetNet EDGE was developed in direct response to the needs of today’s service providers. The platform addresses common pain points by offering a reliable, innovative, and collaborative solution rooted in real data and expert analysis.

“Our FleetNet America team is continuously finding opportunities to be a catalyst of growth for our clients and service providers,” said Alex Fraser, AVP of FleetNet America.

Through a monthly subscription,

key features of FleetNet EDGE include customized data and insights that showcase real-time data on freight outlooks, consumer spending, economic growth, and forecasts for commercial units and trailers. The service allows users to compare performance against peers to identify opportunities, set goals, and track progress. In addition, the monthly reports allow users to monitor and improve metrics such as acceptance rates, dispatch efficiency, repair quality, and cost data.

“FleetNet EDGE has been a game-changer for our operation,” said Joe LaPaglia, Merj Fleet Services in Buffalo, NY. “We’ve been using the FleetNet Edge program to gain valuable insights into how our dispatchers, technicians, and operators are performing. The analytics allow us to see exactly how we’re stacking up against peers across the country—something we couldn’t replicate cost-effectively in-house.”

“One of the biggest advantages has been the data around call volume by time of day,” Joe adds. “It has allowed us to staff smarter, so we’re ready to serve our customers when the need arises.”

“The E-Dispatch reporting has also been incredibly helpful to stay on top of assignment completion, making a big difference in reducing our time to invoice,” Joe points out. “This is critical for keeping cash flow steady and operations running smoothly. FleetNet Edge has given us visibility we didn’t have before, and it’s helping us operate with more precision every day.”

Service Providers can also visit FleetNet.com/edge to request a demo.

News Flash

Highways Earn D+ in National Infrastructure Report Card

A comprehensive review of U.S. infrastructure revealed the country’s highways are in poor shape, earning a D+ from the American Society of Civil Engineers (ASCE) in its 2025 report card. The nation’s roadways—vital to the trucking industry—were criticized for persistent congestion, unreliable travel times, and safety issues.

“Congestion negatively affects people headed to their destinations and goods on their way to market,” the ASCE stated, adding that an unreliable network creates major delays and impacts freight transport efficiency.

Despite modest funding boosts from the 2021 Infrastructure Investment and Jobs Act, the highway grade barely improved from a D rating four years ago. ASCE recommended expanding multimodal transport, improving public-private funding, and adopting safety-forward infrastructure designs, such as asphalt art to highlight crosswalks.

Overall, the nation’s infrastructure received a C grade, slightly better than the C- in 2021. Congress is currently preparing a new highway bill, with a 2026 deadline to reauthorize federal surface transportation programs.

Source: ttnews.com

Guardian Fleet Services Expands to Tennessee

Guardian Fleet Services, a provider of towing, recovery, and specialized transportation services, announced the acquisition of West Nashville Wrecker Service and its sister company, Dad’s Towing Service. This marks Guardian’s

first entry into Tennessee, expanding its reach across major trucking corridors through Nashville.

West Nashville Wrecker Service, with locations in Nashville and Clarksville, and Dad’s Towing Service in Madison, have served their communities for over two decades. With a combined fleet of 150 units, they offer advanced towing and recovery solutions and are the only certified companies authorized at Nashville International Airport.

“This move will better support our team and customers,” said Jim Mitchell, founder of Dad’s Towing. “Guardian shares our commitment to growth and education.”

The acquisition strengthens Guardian’s presence in Tennessee, joining its operations across Florida, Texas, Georgia, and Kentucky.

Source: counton2.com

Trump Plans to Reinstate 2020 Auto Emissions Standards

President Donald Trump announced that his administration plans to roll back vehicle greenhouse gas (GHG) emis-

sions standards to 2020 levels. Arguing that current rules imposed under former President Biden are too burdensome for automakers, Trump said they do little to benefit the environment. He noted that he recently spoke with Stellantis NV Chairman John Elkann, who raised concerns about the regulations.

Trump criticized the existing Environmental Protection Agency (EPA) standards—which will tighten to 85 grams per mile (gpm) by 2032—as effectively mandating electric vehicles. Instead, he plans to restore the 2020 standards: 204 gpm for cars and 284 gpm for light trucks. These benchmarks were originally frozen during Trump’s first term before Biden introduced stricter targets.

Calling the 2020 standard “a very good environmental standard,” Trump said it strikes a balance between environmental goals and manufacturing feasibility. Environmental advocates, however, warn that weakening the standards could undermine efforts to combat climate change. Trump has already directed the EPA to eliminate what he’s called the “electric vehicle mandate,” and the EPA has embarked on a campaign to dial back dozens of environmental rules, including the auto pollution standards.

Source: ttnews.com

Engineers cite poor road conditions.

Wreckers from West Nashville Wrecker Service and Dad’s Towing Service.

Trump moves to roll back auto emissions rules.

Kentucky Towman Killed

On Saturday, March 29, longtime tow truck operator Hubert Mosby, 78, of Shepherdsville, KY was struck and killed by an unidentified vehicle on I-64. He had pulled his truck onto the shoulder and was retrieving a tool from the driver’s side when he was fatally struck. A Vietnam veteran and founder of two towing companies, Mosby was known for his selflessness and dedication to helping others.

“You’d never meet a man more willing to stop what he was doing to help somebody,” said fellow tower Bubba Johnson of Bubba’s Towing.

Johnson, who has been advocating for stronger safety measures for towers in Kentucky, added, “We’ve lost too many. More tow operators are killed than police and firefighters combined. We need blue lights. We need change.”

Source: Facebook

Fallen Texas Towman Honored by Community

The Central Texas towing community honored David Holz, a tow truck operator killed in a December hit-andrun, with a heartfelt ceremony and donation to his family.

Holz, 57, was assisting a vehicle in Salado when he was struck and killed just after midnight on December 20, 2024. He worked for Unlimited Towing. At the ceremony, the Southwest Tow Operators Association presented Holz’s widow, Laura, with a check for $12,751 from the Tow Op Down Fund.

“We were very honored and amazed by the generosity,” she said.

Travis Shumate, Holz’s coworker, called him a great man and emphasized the need for stricter enforcement of Texas’s “Slow Down, Move Over” law.

Holz was the fourth tow operator killed in Texas last year. He leaves behind a wife, two children, and two grandchildren.

Source: kcentv.com

TRAA Applauds Derek Barrs’ Nomination as FMCSA Administrator

The Towing and Recovery Asso-

ciation of America (TRAA) is proud to support the nomination of Derek Barrs as Administrator of the Federal Motor Carrier Safety Administration (FMCSA). With decades of experience in highway safety, including his role as Chief of Florida’s Highway Patrol and time at transportation firm HNTB Corp., Barrs brings deep knowledge of transportation infrastructure and roadside safety.

“Derek Barrs is the right leader to strengthen FMCSA’s mission of improving highway safety,” said TRAA President George Kuntz. “He understands the vital role towing professionals play in keeping roads safe.”

Source: TRAA Newsleter

Texas Woman on Trial for Assault

Carla Culver, 49, of Beaumont, Texas is on trial for allegedly hitting a repo man with her car, severely injuring his legs during an incident in September 2023. According to a probable cause affidavit, the incident occurred outside Temptations Gentleman’s Club

in Beaumont. Witnesses say the repo agent was trying to repossess Culver’s vehicle when she allegedly drove forward with him under the hood, crushing his leg between two cars. EMS found the man critically injured with a mangled leg.

Culver admitted to seeing and hearing the man, but claimed she didn’t know how the car moved. Detectives called her actions “reckless.”

NJ Councilman Accused of Brandishing Firearm at Tower

Councilman Kerry J. Coley Jr., of New Jersey, City of Orange Township, is facing accusations of attempting to intimidate a tow truck driver by displaying a firearm.

Essex County Prosecutor Theodore N. Stephens II and City of Orange Township Police Director Todd Warren confirmed Coley’s arrest on March 13. The incident stems from an altercation on October 9, during which Coley ◀

allegedly pulled a weapon while a tow truck driver was in the process of towing a vehicle owned by one of Coley’s relatives.

Coley voluntarily turned himself in to the City of Orange Township police, and was held overnight at the Essex County Correctional Facility, and then released the following day. As part of his release conditions, Coley is prohibited from having any contact with the victim and is barred from possessing weapons.

Source: essexnewsdaily.com

Wyoming Tow Crews Featured on Rocky Mountain Wreckers

When a semi-trailer loaded with 85,000 pounds of cow manure veered off a Colorado highway and landed in a ditch, Cheyenne’s Big Al’s Towing was called to the scene. The difficult recovery was featured on the USA Network’s Rocky Mountain Wreckers, which showcases the challenges faced by tow crews in Wyoming and the Intermountain West.

Big Al’s Towing is one of two Wyoming-based companies featured on the show, highlighting the high-stakes world of tow truck operations. In one

episode, Big Al’s team used a 35-ton Peterbilt to recover the massive truck, all while navigating damaged roadways.

The show gives an unscripted look at the difficulties of handling major accidents, like the manure truck incident. It emphasizes teamwork, ingenuity, and the often unseen emotional toll of the job. Rocky Mountain Wreckers airs at 8:00 p.m. Tuesdays on the USA Network.

Source: cowboystatedaily.com

FleetNet America Launches FleetNet EDGE for Service Providers

FleetNet America, a leader in fleet maintenance and repair management, announced the launch of FleetNet EDGE: Data and Performance Insights. This transformative new product is designed to empower service providers with data-driven tools, industry-specific intelligence, and performance benchmarking capabilities.

FleetNet EDGE was developed in direct response to the needs of today’s service providers. The platform addresses common pain points by offering a reliable, innovative, and collaborative solution rooted in real data

and expert analysis.

“Our FleetNet America team is continuously finding opportunities to be a catalyst of growth for our clients and service providers,” said Alex Fraser, AVP of FleetNet America.

Through a monthly subscription, key features of FleetNet EDGE include customized data and insights that showcase real-time data on freight outlooks, consumer spending, economic growth, and forecasts for commercial units and trailers. The service allows users to compare performance against peers to identify opportunities, set goals, and track progress. In addition, the monthly reports allow users to monitor and improve metrics such as acceptance rates, dispatch efficiency, repair quality, and cost data.

“FleetNet EDGE has been a game-changer for our operation,” said Joe LaPaglia, Merj Fleet Services in Buffalo, NY. “We’ve been using the FleetNet Edge program to gain valuable insights into how our dispatchers, technicians, and operators are performing. The analytics allow us to see exactly how we’re stacking up against peers across the country—something we couldn’t replicate cost-effectively in-house.”

“One of the biggest advantages has been the data around call volume by time of day,” Joe adds. “It has allowed us to staff smarter, so we’re ready to serve our customers when the need arises.”

“The E-Dispatch reporting has also been incredibly helpful to stay on top of assignment completion, making a big difference in reducing our time to invoice,” Joe points out. “This is critical for keeping cash flow steady and operations running smoothly. FleetNet Edge has given us visibility we didn’t have before, and it’s helping us operate with more precision every day.”

Service Providers can also visit FleetNet.com/edge to request a demo.

Kerry J. Coley

The Crew of Big Al’s Towing recovering a semi full of cow manure.

News Flash

Highways Earn D+ in National Infrastructure Report Card

A comprehensive review of U.S. infrastructure revealed the country’s highways are in poor shape, earning a D+ from the American Society of Civil Engineers (ASCE) in its 2025 report card. The nation’s roadways—vital to the trucking industry—were criticized for persistent congestion, unreliable travel times, and safety issues.

“Congestion negatively affects people headed to their destinations and goods on their way to market,” the ASCE stated, adding that an unreliable network creates major delays and impacts freight transport efficiency.

Despite modest funding boosts from the 2021 Infrastructure Investment and Jobs Act, the highway grade barely improved from a D rating four years ago. ASCE recommended expanding multimodal transport, improving public-private funding, and adopting safety-forward infrastructure designs, such as asphalt art to highlight crosswalks.

Overall, the nation’s infrastructure received a C grade, slightly better than the C- in 2021. Congress is currently preparing a new highway bill, with a 2026 deadline to reauthorize federal surface transportation programs.

Source: ttnews.com

Guardian Fleet Services Expands to Tennessee

Guardian Fleet Services, a provider of towing, recovery, and specialized transportation services, announced the acquisition of West Nashville Wrecker Service and its sister company, Dad’s Towing Service. This marks Guard-

Engineers cite poor road conditions.

ian’s first entry into Tennessee, expanding its reach across major trucking corridors through Nashville.

West Nashville Wrecker Service, with locations in Nashville and Clarksville, and Dad’s Towing Service in Madison, have served their communities for over two decades. With a combined fleet of 150 units, they offer advanced towing and recovery solutions and are the only certified companies authorized at Nashville International Airport.

“This move will better support our team and customers,” said Jim

Mitchell, founder of Dad’s Towing. “Guardian shares our commitment to growth and education.”

The acquisition strengthens Guardian’s presence in Tennessee, joining its operations across Florida, Texas, Georgia, and Kentucky.

Source: counton2.com

Trump Plans to Reinstate 2020 Auto Emissions Standards

President Donald Trump announced that his administration plans to roll back vehicle greenhouse gas (GHG) emissions

standards to 2020 levels. Arguing that current rules imposed under former President Biden are too burdensome for automakers, Trump said they do little to benefit the environment. He noted that he recently spoke with Stellantis NV Chairman John Elkann, who raised concerns about the regulations.

Trump criticized the existing Environmental Protection Agency (EPA) standards—which will tighten to 85 grams per mile (gpm) by 2032—as effectively mandating electric vehicles. Instead, he plans to restore the 2020 standards: 204 gpm for cars and 284 gpm for light trucks. These benchmarks were originally frozen during Trump’s first term before

Wreckers from West Nashville Wrecker Service and Dad’s Towing Service.

Trump moves to roll back auto emissions rules.

Biden introduced stricter targets.

Calling the 2020 standard “a very good environmental standard,” Trump said it strikes a balance between environmental goals and manufacturing feasibility. Environmental advocates, however, warn that weakening the standards could undermine efforts to combat climate change. Trump has already directed the EPA to eliminate what he’s called the “electric vehicle mandate,” and the EPA has embarked on a campaign to dial back dozens of environmental rules, including the auto pollution standards.

Source: ttnews.com

Kentucky Towman Killed

On Saturday, March 29, longtime tow truck operator Hubert Mosby, 78, of Shepherdsville, KY was struck and killed by an unidentified vehicle on I-64. He had pulled his truck onto the shoulder and was retrieving a tool from the driver’s side when he was fatally struck. A Vietnam veteran

and founder of two towing companies, Mosby was known for his selflessness and dedication to helping others.

“You’d never meet a man more willing to stop what he was doing to help somebody,” said fellow tower Bubba Johnson of Bubba’s Towing.

Johnson, who has been advocating for stronger safety measures for towers in Kentucky, added, “We’ve lost too many. More tow operators are killed than police and firefighters combined. We need blue lights. We need change.”

Source: Facebook

Fallen Texas Towman Honored by Community

The Central Texas towing community honored David Holz, a tow truck operator killed in a December hit-and-run, with a heartfelt ceremony and donation to his family.

Holz, 57, was assisting a vehicle in Salado when he was struck and

killed just after midnight on December 20, 2024. He worked for Unlimited Towing. At the ceremony, the Southwest Tow Operators Association presented Holz’s widow, Laura, with a check for $12,751 from the Tow Op Down Fund.

“We were very honored and amazed by the generosity,” she said.

Travis Shumate, Holz’s coworker, called him a great man and emphasized the need for stricter enforcement of Texas’s “Slow Down, Move Over” law.

Holz was the fourth tow operator killed in Texas last year. He leaves behind a wife, two children, and two grandchildren.

Source: kcentv.com

TRAA Applauds Derek Barrs’ Nomination as FMCSA Administrator

The Towing and Recovery Association of America (TRAA) is proud to support the nomination of Derek ◀

Barrs as Administrator of the Federal Motor Carrier Safety Administration (FMCSA). With decades of experience in highway safety, including his role as Chief of Florida’s Highway Patrol and time at transportation firm HNTB Corp., Barrs brings deep knowledge of transportation infrastructure and roadside safety.

“Derek Barrs is the right leader to strengthen FMCSA’s mission of improving highway safety,” said TRAA President George Kuntz. “He understands the vital role towing professionals play in keeping roads safe.”

Source: TRAA Newsleter

Texas Woman on Trial for Assault

Carla Culver, 49, of Beaumont, Texas is on trial for allegedly hitting a repo man with her car, severely injuring his legs during an incident in September 2023. According to a probable cause affidavit, the incident occurred outside Temptations Gentleman’s Club in Beaumont.

Witnesses say the repo agent was trying to repossess Culver’s vehicle when she allegedly drove forward with him under the hood, crushing his leg between two cars. EMS found the man critically injured with a mangled leg.

Kerry J. Coley

Culver admitted to seeing and hearing the man, but claimed she didn’t know how the car moved. Detectives called her actions “reckless.”

NJ Councilman Accused of Brandishing Firearm at Tower

Councilman Kerry J. Coley Jr., of New Jersey, City of Orange Township, is facing accusations of attempting to intimidate a tow truck driver by displaying a firearm.

Essex County Prosecutor Theodore N. Stephens II and City of Orange Township Police Director Todd Warren confirmed Coley’s arrest on March 13. The incident stems from an altercation on October 9, during which Coley allegedly pulled a weapon while a tow truck driver was in the process of towing a vehicle owned by one of Coley’s relatives.

Coley voluntarily turned himself in to the City of Orange Township police, and was held overnight at the Essex County Correctional Facility, and then released the following day. As part of his release conditions, Coley is prohibited from having any contact with the victim and is barred from possessing weapons.

Source: essexnewsdaily.com

Wyoming Tow Crews Featured on Rocky Mountain Wreckers

When a semi-trailer loaded with 85,000 pounds of cow manure veered off a Colorado highway and landed in a ditch, Cheyenne’s Big Al’s Towing was called to the scene. The difficult recovery was featured on the USA Network’s Rocky Mountain Wreckers, which showcases the challenges faced by tow crews in Wyoming and the Intermountain West.

Big Al’s Towing is one of two Wyoming-based companies featured on the show, highlighting the high-stakes world of tow truck operations. In one episode, Big Al’s team used a 35-ton Peterbilt to recover the massive truck, all while navigating damaged roadways.

The show gives an unscripted look at the difficulties of handling major accidents, like the manure truck incident. It emphasizes teamwork, ingenuity, and the often unseen emotional toll of the job. Rocky Mountain Wreckers airs at 8:00 p.m. Tuesdays on the USA Network.

Source: cowboystatedaily.com

SF Tow Operator Indicted in Alleged Arson Scheme

A San Francisco tow truck operator, Jose Vicente Badillo, was indicted on charges of conspiracy to commit arson, allegedly orchestrating a scheme to set fire to competitors’ tow trucks in an effort to drive more business to his companies. Badillo, 29, and four co-conspirators are accused of torching at least six trucks across the Bay Area between April and October 2023. The indictment alleges that Badillo directed others to carry out the fires, retaliating against rivals for perceived wrongs.

The incidents included the torch-

The Crew of Big Al’s Towing recovering a semi full of cow manure.

ing of various tow trucks, with the first occurring on April 4, 2023, when two vehicles were set ablaze in East Palo Alto. The fires continued throughout the year, with multiple incidents in July and October.

This indictment follows several other criminal investigations involving Badillo, including charges related to auto insurance fraud and welfare fraud. His companies, which include Auto Towing, Jose’s Towing, and Specialty Towing, have been under

scrutiny for improper practices. Badillo faces up to 20 years in prison and a $250,000 fine if convicted.

Source: yahoo.com

FleetNet America Launches FleetNet EDGE for Service Providers

FleetNet America, a leader in fleet maintenance and repair management, announced the launch of FleetNet EDGE: Data and Performance Insights. This transformative new product is designed to empower service providers with data-driven tools, industry-specific intelligence, and performance benchmarking capabilities.

FleetNet EDGE was developed in direct response to the needs of today’s service providers. The platform addresses common pain

points by offering a reliable, innovative, and collaborative solution rooted in real data and expert analysis.

“Our FleetNet America team is continuously finding opportunities to be a catalyst of growth for our clients and service providers,” said Alex Fraser, AVP of FleetNet America.

Through a monthly subscription, key features of FleetNet EDGE include customized data and insights that showcase real-time data on freight outlooks, consumer spending, economic growth, and forecasts for commercial units and trailers. The service allows users to compare performance against peers to identify opportunities, set goals, and track progress. In addition, the monthly reports allow users to monitor and improve metrics such as acceptance rates, dispatch efficiency, repair quality, and cost data.

“FleetNet EDGE has been a game-changer for our operation,” said Joe LaPaglia, Merj Fleet Services in Buffalo, NY. “We’ve been using the FleetNet Edge program to gain valuable insights into how our dispatchers, technicians, and operators are performing. The analytics allow us to see exactly how we’re stacking up against peers across the country—something we couldn’t replicate cost-effectively in-house.”

“One of the biggest advantages has been the data around call volume by time of day,” Joe adds. “It has allowed us to staff smarter, so we’re ready to serve our customers when the need arises.”

“The E-Dispatch reporting has also been incredibly helpful to stay on top of assignment completion, making a big difference in reducing our time to invoice,” Joe points out. “This is critical for keeping cash flow steady and operations running smoothly. FleetNet Edge has given us visibility we didn’t have before, and it’s helping us operate with more precision every day.”

Service Providers can also visit FleetNet.com/edge to request a demo.

Badillo's companies faces scrutiny for improper practices.