American Towman Magazine - September 2022

Page 51

team members during a time when a lot of companies are having problems hiring. And it has helped us build up a cadre of very experienced operators. That gives us a huge advantage.”

LOCAL NEEDS

All this equipment and veteran operator experience make it possible for Hix Wrecker Service to handle almost any type of tow job. Enlarging on this aspect, Emerson added: “Of course we do recoveries, we have police contracts, and we can use our rotators for business customers that need a light to heavy crane, but have none in their own fleet. For some reason, Indianapolis has a lot of tractor-trailer turnovers, so we keep our rotators busy. We do site cleanup, we have a rescue truck with pump, we even do basic hazmat cleaning. Though if it is a major hazmat incident, we call in a third-party specialist company to handle it.” A relatively recent job serves to illustrate how Hix Wrecker Service’s goes the extra mile (or miles) to help a customer. An accident with a tractor-trailer presented a special problem: the trailer was refrigerated and full of perishables. The Hix heavy-duty team had to detach the trailer and unload it. They then reloaded the fragile food stock into a refrigerated trailer and tractor rig

Work the non-traffic side - Stay Safe!

AmericanTowman.com | September 2022 • 51