American Towman Magazine - June 2022 - Corrected

Page 105

industry standards. This would provide towers with the tools to justify their rates in the agency or in court. At the same time, large departures from the industry standards will help identify bad players. One tool I really like about administrative agencies is that they are often permitted to offer “advisory opinions.” If you have a question about something, you can send them a request for an opinion on the topic. This can be very helpful and reduce legal costs.

POLICE AND AGENCY POLICIES

Any regulation that agencies promulgate should also include rules for customers and the police. Police departments should not be allowed to treat tow and recovery companies arbitrarily and in a subservient manner. There should be clear standards for tow rotations. These standards should be merit-based and include conflicts of

Work the non-traffic side - Stay Safe!

AmericanTowman.com | June 2022 • 105