2x BPTW WINNER
COMPANY / Scentsy, Inc. HEADQUARTERS / Meridian, Idaho NUMBER OF FULL-TIME EMPLOYEES / 1047 YEAR FOUNDED / 2004
I LOVE that our culture encourages learning and development of our personal and professional growth. Our culture is about ‘always improving.’ Job opportunities and professional growth opportunities come with that. I have been in Shipping and Quality Management and now in Supply Chain as a planner, which is my all-time favorite lifetime job.
Our people are all about continuous improvement. Because of this attitude, our goals always align. All of us want to come in and do what we can for each other. ‘How do I make your job easier today? What processes are you struggling with? What is making your job difficult? Let’s work through it together.’ We really depend on each other. Everybody understands that our goal is to make the next team’s job easier.
—TAMMY MAXEY / MANUFACTURING
WHAT MAKES YOUR COMPANY ONE OF THE BEST PLACES TO WORK IN DIRECT SELLING? At Scentsy, we focus on the people, because we know it’s our people who create and foster our culture. Our employees are a large part of what makes Scentsy special!
We know our Consultants need to grow personally and professionally to be successful, and our employees do, too. Employees are encouraged to take advantage of our extensive learning and development classes and wellness programs to become the best people and employees they can be.
Our employees understand that the quality of their work can have a direct impact on the success of our Consultants. This is something our leaders focus on across the organization.
Because our employees are so important to the success of our Consultants, we offer as many nontraditional benefits as possible to help them feel appreciated and valued. Some examples include product discounts, annual birthday gifts, an on-site cafeteria with subsidized meals, an on-site fitness center (with classes and personal trainers on staff), cooking classes, a take-home meal program, extra vacation days over the Christmas holidays, generous paid time off, flexible work schedule options, and many celebrations where we serve cake!
HOW DOES YOUR COMPANY BRING THE SAME REDCARPET TREATMENT TO YOUR EMPLOYEES THAT YOU GIVE TO YOUR DISTRIBUTORS? We take every opportunity to make employees feel valued—and we bring the fun! Examples include yearly all-expenses-paid trip giveaways; a large-scale summer party for employees and their families that includes food, games, volunteer opportunities and a jaw-dropping fireworks show (Scentsy Consultants and the local community are invited, too); Thanksgiving
dinners for employees with the executive team and our owners; Scentsy Culture Day, inspired by our large annual Consultant event, but delivered with special training and motivational content for our employees; silly national holiday celebrations like National Donut Day and National Smile Day; employee anniversary and birthday celebrations; a monthly all-employee call with our CEOs where departments and individuals are recognized for their contributions and so much more!
HOW WOULD YOU DEFINE YOUR COMPANY, AND WHAT ARE THE KEYWORDS THAT DESCRIBE YOUR CULTURE? Scentsy was built on three core values: Simplicity, Authenticity and Generosity. Our values drive every decision we make, strengthen every relationship we build and ensure a lasting, industry-leading opportunity for our Consultants, employees, their families and in the communities where we live and work.
Simplicity: We avoid the unnecessary and do the right things, the right way, through teamwork. Authenticity: We stay true to who we are, creating trust by being open, honest and respectful. Generosity: We love to give of our time, talent and resources. At all levels, we strive to serve each other while serving our Consultants.
WHAT IS YOUR TOP PRIORITY WHEN IT COMES TO MAINTAINING A GREAT WORK ENVIRONMENT? Encouraging Authenticity: We want employees to bring their whole self to work—it’s why one of our core values is Authenticity. We provide a place where employees can come as they are as they learn and grow. We’re real! And we understand that we employ real people who are living full, busy lives. Our mission has always been to remain family-friendly because for us, family always comes first. It’s why we offer our employees flexible work schedules, a cafeteria open to the public so their families can join them for lunch now and then, delicious take-home meals, holiday parties for the kids, community events on our campus and more.
HOW DOES YOUR COMPANY SUPPORT TEAM MEMBERS IN THEIR PERSONAL AND PROFESSIONAL DEVELOPMENT? As a company, our biggest annual opportunity for personal and professional development is Scentsy Culture Day. Each year, we close our office for an entire day and invite employees to fill their schedules with general and breakout training sessions with topics that interest them most—everything from project management to coping with stress—with plenty of time for relationship-building, celebration and fun. This day is “on-the-clock” and designed to fill our employees’ cups and motivate and inspire them to achieve their greatest potential at work and in their personal lives.