DC Offerings Deck - DC Fair 2025

Our Services, Products & Consulting Offerings 2025 1

deltacapita.com

Index

► About Delta Capita ► Responsible Business ► CLM - Client Life Cycle Management ► CMS – Capital Markets Managed Services ► Consulting ► Services ► Products

2

About Delta Capita

Delta Capita is a leading Managed Services, Consulting and Technology provider with a unique combination of FS experience and tech innovation capability.

Reinventing Services: We provide solutions ranging from Resource Augmentation through to fully tech-enabled, Mutualised Managed Services. We currently provide services in Client Lifecycle Management, Post Trade, Structured Products, Pricing & Risk and Market Infrastructure.

Wrexham

Amsterdam Warsaw

Dublin

New York

London

Frankfurt

Bangalore

Dubai

Manila

Kuala Lumpur

Mutualised Managed Services: Our vision is to reinvent the Financial Services Value Chain. We leverage our industry expertise, proprietary technology & investment capital, and work with our clients to:

Singapore Sydney

► Replace high-cost, non-differentiating in-house platforms with our Mutualised Managed Services to reduce costs and improve efficiency. ► Identify valuable technology assets, supporting non-differentiating functions, which can be commercialised in a joint venture. ► Consulting: We provide a proven advisory and transformation execution capability, which can accelerate the delivery of change programmes from inception through to benefits realisation.

Trusted partner for a more efficient, effective and secure Financial Services value chain.

65+

Tier 1 & 2

1,250

Recognised by the Financial Times as a Leading Management Consultant for 2023

Clients Globally.

Expert practitioners and consultants globally

Service Top Financial Institutions.

Responsible Business

Sustainability Statement

At Delta Capita, we commit to responsible business practices that benefit our people, clients, communities and planet. This commitment sits at the core of our DC Values and informs how we work with people across our ecosystem.

We partner with EcoVadis — one of the world’s most trusted sustainability ratings providers — and with our clients, to continually assess and improve our position in all aspects of ethics and sustainability.

We maintain this focus through strong executive sponsorship and active global colleague networks, who create and embed actions that drive our sustainability agenda.

Environment ► Delta Capita has made a commitment to consciously limit its impact on the environment and, as such, aspires to operate in a manner that minimises its carbon footprint. Delta Capita Group aims and has publicly committed to become carbon neutral by 2040, Delta Capita will operate in compliance with all relevant environmental legislation in each jurisdiction we operate within

Sustainability ► At Delta Capita, we strongly advocate human rights. We have zero tolerance toward any rights abuses — from discrimination, to slavery and unsafe working practices – in any part of our business or supply chains. ► We believe strongly that the success and long-term sustainability of our business depends on our people. . We actively seek to create diversity of gender, ethnicity, age, skills and experience across our global workforce.

Ethics & Governance ► We maintain a robust control environment across the full spectrum of our business. Our colleagues adhere to a comprehensive Code of Ethics, supported by a extensive training curriculum. ► Our clients can rely on us to uphold the highest standards of performance across our global enterprise. Our performance is underpinned by ambitious goals and associated KPIs

Our clients can rely on us to uphold the highest standards of performance across our global enterprise.

Our performance is underpinned by ambitious goals and associated KPIs

Business Lines

► CLM - Client Life Cycle Management ► CMMS – Capital Markets Managed Services ► Consulting

5

Client Lifecycle Management (CLM)

6

Practioner Led by experienced industry practioners

Global

Operations across APAC, EMEA, US & UK

45+

Global client base ranging from Tier 1 banks to Hedge funds to Brokers

~500

Dedicated KYC permanent employees

CLM Overview Our Client Lifecycle Management (CLM) Services provides end to end to KYC/AML and client due diligence (CDD) capabilities to help organizations optimize the management of their client lifecycle.

Our CLM team combines extensive experience with domain expertise in delivering KYC services across multiple organizations underpinned with an in-depth knowledge of AML regulations and supported by an eco-system of proprietary technology accelerator solutions.

CLM Services

Products

Team

Clients

Karbon Managed Services Portal ► Managed Services. Full KYC managed service covering the full end-to-end CLM lifecycle and ongoing monitoring, powered by Karbon. ► Managed teams and staff augmentation. KYC remediation and uplift projects are conducted with domain expertise spanning across multiple jurisdictions and entity types. ► Policy Services: Policy and Controls SMEs can provide updates on clients’ AML polices and procedures to ensure compliance with the latest regulatory updates, and conduct documentation, processes and procedures reviews to drive efficiencies as well as improve controls. ► CLM advisory. (powered by Advisory Consulting) Target operating model, processes and procedures reviews to optimise the clients CLM capability.

► Technology: Delta Capita have a suite of innovative technology solutions that we bring together as Karbon. Our Karbon Core technology provides: Client Portal & dashboard, Workflow, rules engine & risk matrix. We can offer API integrations to external and internal sources. Our Karbon Outreach provides a digital customer outreach capability, alongside IDV biometrics, liveness testing, dynamic OCR and individual authentication. ► We have developed a ‘Market Manual’ to provide live feedback on data source integrity & accuracy gained across multiple clients.

► Our CLM team combines extensive experience with domain expertise in delivering KYC services across multiple organisations. ► 500+ dedicated KYC permanent employees with global footprint. ► Comprehensive KYC/AML training programme.

► 45+ global client base ranging from Tier 1 banks to Hedge Funds and Brokers ► Active pipeline of clients and dedicated CLM sales team. ► Experts in industry move to a managed service offering for non-differentiating services.

Karbon Outreach Karbon Market Manual

Capital Markets and Managed Services (CMS)

9

Delta Capita | CMS Division Introducing DC-CMS Division

SRP

OTC

PTS

Structured Products

OTC Derivatives

Post Trade Services

Integrated Capital Markets Managed Services Division 10

Delta Capita | CMS Division DC-CMS combines our Structured Products, Post Trade and OTC Derivatives businesses under one collaborative umbrella, as one team.

CMS brings together our capital markets operational services and technology capabilities in order to become a long-term service provider for our clients.

Delta Capita

Capital Markets Managed .

Services Division Structured Retail Products

OTC Derivatives

Post Trade Services

It enables us to create a new level of scale and capability that combines: ► 450+ operations specialists ► Technology capability of 50+ engineers and

developers ► Across 20+ live clients ► Dedicated, specialist Sales Team working with our global capital markets Clients ► Lead by a single, focussed management team

11

Managed Services Managed Teams Resource Augmentation Technology Consulting Advisory & Delivery

CMS Division | Leadership Team

Head of DCCMS Mark Aldous

DC-CMS COO Simon Bailey

Global Head of Service Delivery PTS Dom Amura

12

Global Head of Service Delivery Derivatives Dom Amura

Global Head of Service Delivery SRP Chris Platt

Global Head of Product James Baker

Global Head of Sales & Marketing Sammy Ross

CTO Phil Coleman

CMS Division | Post Trade Services Cash & Liquidity Management

Money Markets & FX

Query Management

Nostro Management Operation s Support Risk Support Origination Support

Treasury Operations

We help clients to:

Product Onboarding Structured Trade Processing Trade Capture Validation & Matching

• Simplify Operations • Comply with regulatory obligations • Innovate business models and technologies Drafting & Negotiation

Middle Office

Confirmations & Settlements

Derivatives Documentation

Loan Operations

Part of OTC Derivatives Managed Service

Tax Operation

Event & Lifecycle Credit Events Management & Novation's Substitutions and Rebalancing

Collateral Management

Portfolio Reconciliations

• Improve process efficiency Delta Capita’s Post Trade Services offering has longstanding credibility supporting financial institutions by providing subject matter expertise across multiple asset classes.

Coverage Bonds

Cash Equity

Commodities

Repos

ETDs

Equity Derivatives

Credit Trading

Securities Lending

FX

Rates Trading

Treasury

Loans

TriParty Optimisation

Cash & Securities Processing

Income processing Pre-matching, Settlements & Fails Management

13

We work with our clients to assess their specific requirements, operating at speed to offer a solution to Run the Bank functions and large scale global remediation projects.

Remediation & Reconciliation Data Clean-up

Corporate actions

Backlog Investigation & Clearance

Margin Call & Dispute Management

CMS Division | Structured Retail Products Services

A team of 100+ Structured Products specialists supporting global issuers throughout the product lifecycle

Technology

Specialist technology, inSPire, designed for Structured Products issuers and supported by Structured Products SMEs

Consulting

Senior industry professionals bringing industry insights and best practices to inform your transformation agenda

About SRP Delta Capita’s Structured Products & Derivatives business provides a unique range of tools through its inSPire platform to support structured products manufacturers through the issuance process, platform management, product governance and full lifecycle support.

Our team of experts and specialist technology is used by many of the leading structured product issuers to reduce the strain on their

Issuance Workflow Workflow orchestration from deal capture to post-trade lifecycle management and market connectivity with control and transparency

Distributor Due Diligence

Complete solution for Structured Product distributor due diligence covering KYD, DA drafting, KYC and market research services 14

Documentation

A product documentation service combining a state-of-the-art automation solution with manual drafting services

Fee Management Technology solution to manage Up-Front and Running Fee payments to Distributors and other market intermediaries

Product Governance

Product Approval, Testing and Target Market administration, oversight support and monitoring, using our powerful rules engine for Pre and Post Trade controls

Structured Products Specialists

SME support to establish frameworks, configure and run applications, deliver continuous automation and resolve exceptions

resources and benefit from industry standards and mutualisation.

100+

15

700+

STRUCTURED PRODUCTS SMEs

GLOBAL ISSUERS

DISTRIBUTOR QUESTIONNAIRES

+250K

+3.5m

99.9%

DOCUMENTS AUTOMATED

MESSAGES DELIVERED

SERVICE AVAILABILITY

CMS Division | inSPire Platform ► Use the inSPire platform to manage the full end-to-end processing of structured products from pre-issuance and issuance activities, sales and offer periods through to

lifecycle management using the inSPire platform benefiting from intelligently designed workflow, service orchestration, product store and business intelligence reporting tools ► Select from a range of inSPire service modules covering all of the core issuance lifecycle management activities, access directly via API or through the inSPire portal, all supported by purpose designed rules engine, controls and testing capabilities

inSPire Multi-dealer platforms / RFQ Sources Multi-dealer platforms

Wealth Platform

inSPire Platform Bank Infrastructure Pricing Applications

Risk Management

Connectivity

Issuance Platform User interface Service access and administration

Listing Venues

Workflow and Service Orchestration

Data repositories (SIX / WM Daten)

Product store (golden source)

API Booking

Connectivity

API

Price dissemination (Bloomberg, Reuters, website)

Paying Agents

Lifecycle Management MI and BI Reporting Tools

Filling (BAFIN, CSDF, others)

Bank Data Sources Client Data

Market Data

Product Governance & Stress Testing

Documentation

KYD Due Diligence Platform

Fee management Rules Engine

15

Regression and Test Harness

External Service Providers Other Service Vendors

CMS Division | OTC Managed Service Our OTC Derivatives Managed Service will support the core operational aspects of the OTC Derivatives Confirmation & Settlements trade lifecycle. Including indexing and affirmation, confirm drafting (manual & automated), template development and maintenance, matching & execution, exception management and break remediation.

Managed Service Confirmation & Settlements Process

Process

People

Technology

16

Client Origination & Sales

Affirmation Cashflow Ingestion

Front Office

Confirmation Generation

Affirmation

Execution

Matching

Payment & Post Settlement

Netting

Workflow & Exception Management

Front Office

Delta Capita Transforming with DC Tech

Trading Platform

Aiming to permanently address perpetual challenges faced by Operations management: ► Operations headcount and budget restrictions out of synch with business volumes and processing complexity ► Insufficient Operations IT budget to invest in process improvement ► Front office demands for scalability, expansion to new asset classes and products ► Insufficient Operations IT strategic technology investment ► Non-strategic response to regulatory change

Trade Confirmed & Settled

Existing systems & DC inSPire

Risk

KEY: DC

Bank retains services/ functions in-house

Delta Capita Managed Service Offering

Existing FO System

Offering our clients a range of significant benefits including: ►

►

►

Transparency on the cost of transactions by asset class and method of processing, enabling the business lines to focus on profitable clients.

Migration to an industry leading technology platform, where change and regulatory compliance costs are mutualised across many participants whilst segregating individual clients data and accommodating individual clients controls and sign off procedures.

Variable cost reporting opportunity from a transaction-based service charge, including contra revenue.

CMS Division | OTC Derivatives Process Flow

17

Consulting

18

Consulting Business Lines

► Overview

► DTAT

► Consulting Operating Model

► Digital Transformation

► Consulting Services and Expertise

► Technology

► Benchmarking / Voice of the Customer

► CLM Advisory

► Project & Programme Delivery

► Strategy & Operating Model

► Business Analysis & Performance Improvement

► Insurance

► Risk and Regulation

19

► Payments

Delta Capita Consulting Overview

We are the trusted challenger to Financial Services using our unique blend of high-quality expert resource anda scalable delivery capability

Delta Capita, the Financial Services business of Prytek, is a leading Consulting, Managed Services and Technology provider with a unique combination of FS experience and tech innovation capability.

Our Consulting Capabilities We have a strong delivery capability within: ► Strategy and Operating Model

And additional experts focused on: ► Payments

► Business Analysis and Performance

► ESG

► Project and Programme Delivery

► Post Trade Services

► Data, Technology, Automation and Testing

► Pricing and Risk

► Risk and Regulation

► Structured Retail Products

Improvement

65+

1,250

Clients Globally across Banking, Capital Markets, Insurance and Fintech

Expert practitioners and consultants globally

► CLM

Wrexham

Why we’re different

Amsterdam Warsaw

Dublin

 ​High quality people  Delivery focus

 Competitive commercials​  Global scale

 Deep Industry knowledge  Proprietary tech / accelerators

New York

London

Frankfurt Dubai

Bangalore Manila

Kuala Lumpur

How we engage

Singapore Sydney

Resource Augmentation Capacity and/or specific expert resources to deliver within a client's team on a time and materials (T&M) basis. Provides quick flex and cost transparency

Consulting Advisory & Delivery Fixed Price / Outcome based work for a scoped book of work. Providing risk sharing and cost predictability.

Managed Services Delivery of entire functions inclusive of technology, people and support. Providing cost reduction and certainty plus service enhancement

Consulting Operating Model

We have retained the existing practice areas but placed a refreshed emphasis on global connection Business Management

Consulting EXCO

People / HR Lindsay Jones Lily Lovegrove Saville Anisa Miah

Performance Mgt Charlie Moore

Recruitment Shaun Bowtle Nadira Rahman

Salesforce / Resourcing Mgt Georgie Toseland Becca Grant

OPCO

CLM

Trading, Pricing & Risk

Cap markets Mgt services

Tech products: Qwyn, MACH++

Practices / Expertise areas

Marketing / Campaigns Flo Parkes Sean Vickers

Finance Georgie Toseland Debashree Sarkar Raveena Ramachandran

Bench Mgt Jo Barrington

Transformation & Change (PPD & BA) Martin Hillier

Risk, Reg & Post Trade Karan Kapoor

Banking

Wealth & Asset Mgt

Data, Technology, Automation & Testing Michael Levens

CLM Advisory Sean Vickers

Global integration points*

EMERGING PRACTICES (strong credentials / teams / strategy in place) Strategy & TOM Ian Weavers James Stallan

ESG Grant Carroll

Josh Lucas-Odgers

Insurance Bhavesh Mulji

Payments Michael Levens

*Note multiple additional integration points with regional practice leads where in place ** Additional focus areas in certain regions e.g. Pensions in Benelux

FinTech

Ireland Caroline O Sullivan

US Amanda Jones

Client Account Mgt Insurance

Benelux Tom Kastelein / Maikel Miggelbrink

APAC – Singapore & HK Julian Chesser

Multiple potential practices to add e.g. AI, Systems Integration, CX , Agile ++

Industries Served**

21

EXCO

CORE PRACTICES (core revenue / people)

Training Bianca Deaconu Liliana HillebrandMeasures

Capital Markets

Cross Business Line Integration

Global Head Consulting Sarah Carver

Consulting LT owner for all £500k + accounts plus target accounts

India Pancham Taneja MENA Conor Lane

Our Consulting Services and Expertise: Strategy & operating model

Business Analysis & Performance Improvement

► Cost Analysis & Root Cause Assessment

► Project Management and Recovery

► Cost Take Out

► Operating Model Design

► Programme Communications

► Digitisation of Value Streams

► Accredited Agile

► Requirements Documentation

► Change Management

► Process Modelling and Improvement

► PMO

► Continuous Improvement

► Operating Model Implementation ► Business Case Development

Data

► Functional Testing and Assurance

Technology Enablement

Automation & Process Improvement

Risk and Regulation ► Regulatory assessment-> Change management -> Post implementation / Ongoing Compliance ► Transaction reporting ► Operational resilience ► CSDR / T+1 ► Consumer reg’s: e.g. consumer duty ++

Testing and Quality Assurance

► Data Analytics & Business Intelligence (BI)

► Rapid Application Development

► Robotic Process Automation (RPA)

► Test Automation Solutions

► Data Management & Governance

► Solution Architecture

► Intelligent Process Automation (IPA)

► Test Consulting and Advisory

► Cloud Strategy & Migration

► Business Process Management (BPM) incl. Agile, Scrum, Lean

► Core Testing incl. functional, performance, security testing)

► Low-code/No-code Development

► Specialised Testing incl. DevOps & Continuous Testing, APIs

► Architecture ► Data Science

► Application Lifecycle Management (Front, Middle and Back End)

► AI & Machine Learning

► Enterprise Integration & APIs

Payments

CLM Advisory

► Data Standards & Client Outreach

► CLM health check / Strategic alignment

► Banks ISO 20022 Migration

► Technology & data readiness

► Modernisation of Workflow, Controls and Thresholds

► Technology selection

► New Payments Platforms

► People, policy & process design

► Market Infrastructure Transformation 22

Project & Programme Delivery

► Technology delivery ► Regtech advisory: Insight, Strategy, sales enablement and training

Sustainability / ESG Advisory

Capital Markets Services

► Sustainability health check ► Corporate Sustainability Reporting Directive (CSDR) and Reg compliance

Operations RTB resource augmentation support through to fully tech enabled managed services across

► Sustainability Strategy ► Data Insights and reporting

► Pricing and Risk

► Post trade services ► Structured Retail Products ► Client Lifecycle management

Benchmarking / Voice of the Customer

The DC Toolkit

We have a toolkit of methods, technology and experience to support us in benchmarking, voice of the customer, customer insights through to implementation.

Our approach: LISTEN.PLAYBACK.PROTOTYPE.LISTEN Our approach to a voice of the customer piece of work is driven by the objectives and current state of the customer research and strategy. We therefore design a tailored approach bringing in relevant parts of the toolkit subject to the specific goals and work done to date.

Understand the vision: First is to understand the vision, problem statement, goals of any voice of the customer research, and the brand values etc.

Validate the current information:

Tools and techniques for generating customer insight

Depth Interviews

Conflict Groups

Auto-Ethnography

One-on-one session to understand the individual

Expose an issue by pitting opposing choices against the other

Enable the customer to log their own behaviour

Vox Pops

Enthnography

Desk Research

Brief but rapid feedback from a broad panel of people

Observe the behaviour to establish patterns

Use existing research to build up a bank of insights

Social Listening

Technography

Group Discussions

Mining existing online conversations for insights

Harness latest tools to passively collect behavioural data

Enables people to interact with each other and debate issues together

► Customer insights: any insights previously gathered are essential to consider unless the data is redundant due to time period or retired products / services. This is essential to prevent duplication and ensure that you do not frustrate customers by asking the same questions twice.

Example group: Determine the segments, personas or characteristics of your desired example group.

Unless there is a capability to reach out to every single customer to ask for feedback it is essential that a representative group of either existing or target customers is profiled in order to gather diverse and impactful feedback. Even if a customer wide survey is launched then an engaged sample set is still required for depth interviews and as a user testing group.

Playback and Prototype: Depending on the scale of the project we would then playback the findings into core themes across different target groups. Once validated we can either present recommendations or we can support in realising the change working to create design mock-ups, screen prototypes etc, the concept is to get simple wireframes and hi-fi prototypes into the hands of customers to gather feedback prior to investing in making any of the changes. The next step would be again to listen, ensure there is sufficient critical mass in feedback and then begin to implement.

How to test – factors to consider PRODUCT USE BEHAVIOURAL

► Data Insights: gathering meaningful data insights whether from operations or customer data and any previous work conducted.

Not using product What people do

Natural use Scripted use How many and how much

Why and how

ATTITUDINAL

► Benchmarking: we track the market and can provide market insights around positioning as well as bespoke research into points of differentiation linked to your market positioning strategy. This is essential to bring in as it’s important to understand the alternative options available to customers.

What people say

DIRECT

INDIRECT

The Attitudinal vs Behavioural Dimension contrasting “what people say” versus “what people do” Direct methods are much better suited for answering questions about why or how to fix a problem, whereas indirect methods do better job answering how many and how much types of questions. ► Natural use of product – goal is to minimise interference from the study in order to understand behaviour of attitudes as close to reality as possible – greater validity but less control over what topics you learn about ► Scripted use of product – focus the insights on specific usage aspects ► Not using product during the study – examine issues that are broader than usage and usability, such as a study of the brand of larger cultural behaviours

Project and Programme Delivery Progamme Communications

Development of project and programme ► Work with clients on strategic planning, communication strategy identifying trends & opportunities and securing stakeholder buy-in through ► Multiple communication streams utilised, effective communication leveraging tools, templates and client infrastructure ►

Case Studies ►

Project Management and Recovery

Qualified and experienced PMs managing complex, multi-disciplined projects and programmes across Financial Services ► Project and Programme delivery from workstream to macro-level ►

Case Studies ► ►

Proven F2B delivery from discovery to benefits analysis and realisation Extensive stakeholder management expertise, across all business areas and value streams

► ► ► ► ► ►

Failing project recovery and assurance PRINCE2 AgilePM / SAFe Scrum / Kanban / Scrumban Lean / Six Sigma transformation approach

►

Education of Agile methodology with project team, stakeholders and BAU resources

Accredited Agile ► ► ►

Agile accredited PMs Culture of learning & collaboration Multiple Agile disciplines e.g., SAFe, Scrum

Case Studies ►

24

Programme Communication management across multi-year non-financial risk transformation programme, Ensuring consistency of programme communication and stakeholder engagement, direction and delivery across all projects

We have experience in supporting our clients to deliver their Agile vision and business strategy

Change Management ► ► ► ► ► ►

Enterprise-wide change assessments Communication strategy Embedding change culturally Vendor Selection processes Business case development Checkpoint reports

Case Studies ► ► ►

Facilitating RFP processes and third-party vendor management Developing Target Operating Model design across businesses and value streams

PMO

► ► ►

Internal accredited trainers Flexibility to adapt to various levels of Agile adoption

► ► ► ► ►

►

Experience across a mix of leading Agile Frameworks including, (but not limited) to SAFe, Scrum, Kanban, etc.

Guidance on implementation of Agile across programmes / institutions

Case Studies

►

►

►

Project status report RAID PID RACI Best practice / PMO set-up Provision of PMO resources to set up PMO best practice and governance structures Individual PMO support for PMs

Lessons learned reviews Understand, plan, implement, communicate change strategies ► Agile delivery methodologies (e.g., retrospectives) ► ►

►

Transforming operating model, processes and tools in response to regulatory requirements e.g., MiFID II

Governance structure optimization Project planning to appropriate horizons (strategic, initiative, delivery) ► Timebox/sprint run rates ► ►

►

Delivery of Programme level PMO support to establish, track and monitor cross-functional workstreams aimed at delivering organisational strategy

Business Analysis and Performance Improvement Capabilities Digitisation of Value Streams

►

Map and digitise end-to-end processes for automation, streamlining and omnichannel access.

Case Studies (International Insurer) ►

Double Digit Cost Take Out ►

Analyse data, identify high-cost trends, optimise workforce and renegotiate vendor contracts.

Case Studies (Asset Manager) ► ►

Redesigned value streams Implemented new technologies

Implemented Agile & Change Management

►

Utilise low-code development to rapidly update digitised processes.

►

Develop digitisation roadmap, manage change via training, stakeholder buy-in and benefit tracking.

►

$5M in annual cost savings achieved

►

Achieved 300 % faster time to market for new products and services

Requirements Elicitation / Documentation

Reduce costs across headcount, vendors, processes, technology and assets through a data driven approach Increased business agility 15% cost saving achieved

►

► ►

Engage stakeholders with optimal communication. ► Identify impediments and capture root requirements. ►

Case Studies (Tier 1 Bank) ► ►

Continuous Improvement ►

Continuously improve CEX by enhancing products, services and delivery through engagement, empowerment and tools & training (e.g. Lean Six Sigma).

Case Studies (Tier 1 Bank) ► ►

Standardised Operating Model Enhanced visibility with KPIs

Use data to measure progress on KPIs and identify improvement areas and ensure sustainability over time.

►

Analyse and prioritise needs.

Determine optimal solutions to meet requirements.

►

Gathered requirements from documents and SME’s

Process Modeling and Improvement

Map processes, analyse metrics, find ► Collect data continuously, review improvement areas and root causes performance and implement incremental improvements ► Redesign processes for future state, validate changes, achieve buy-in, train and rollout ►

Client

Reduction of cycle times across core processes

►

Regulatory analysis of EMIR 3.0 Identifying and collaborating with Stakeholders through interactive workshops

► ►

Case Studies (Tier 1 Bank) ► ►

Process analysis, modeling & mapping to BPMN standards Tracked progress continuously

► ►

Iterative delivery Comprehensive Process Documentation produced

Change Optimisation ►

Clarify process ownership and ► Align changes to strategic goals governance to sustain change and ROI ► Continuously monitor rollout progress

Case Studies (Tier 1 Bank) ►

Redesigned the banks change processes to Scaled Agile methods

► ►

Functional Testing and Assurance ►

Reduced time to market for new products and services Improved processes helped improve staff retention

Case Studies (Tier 1 Bank) ►

Key Benefits: 25

Verify functionality, align with business ► Ensure end-to-end integration testing requirements and identify defects and test case coverage early ► Execute functional and non-functional test cases

► ►

Effective strategy delivery focusing on the root causes & requirements Metrics and data driven outcomes

► ►

Reduced costs, improved service levels & optimised processes Move to a process-led culture

Defined overall test strategy and process

►

Executed SIT & UAT testing.Identified defects for resolution.Implemented new test tool (Xray)

Regulatory & Risk | Our Core Services and Expertise Delta Capita partners with clients across Retail, Wealth, Asset Management, Capital Markets & Market Infrastructure Providers to help navigate competing global regulatory priorities by assessing impact, designing and delivering regulatory change programmes, providing assurance services and ongoing support.

CORE SERVICES ACROSS THE REGULATORY COMPLIANCE LIFECYCLE ADVISORY

REGULATORY CHANGE AND IMPLEMENTATION 2. MOBILISATION & PLANNING

1. IMPACT & GAP ASSESSMENT

4. OPERATING MODEL & SOLUTION DESIGN

3. REQUIREMENTS GATHERING

5. CONTROL FRAMEWORK DEFINITION

POST IMPLEMENTATION 6. REMEDIATION

ONGOING COMPLIANCE 8. SUPERVISORY & AUDIT RESPONSES

7. ASSURANCE

9. RESOURCE AUGMENTATION

KEY UK/EU/US REGULATOR COVERAGE

KEY REGULATORY TOPICS

26

REGULATORY & TRANSACTION REPORTING

FCA CONSUMER DUTY

OPERATIONAL RESILIENCE

DORA

ESG

DATA PRIVACY AND PROTECTION

DLT/AI REGULATIONS

T+1/ CSDR

CONDUCT RISK

BCBS & MORE

Regulatory & Risk | Our Differentiators – Deep Industry Expertise & Innovation Delta Capita have a team of senior regulatory SMEs and industry veterans who bring deep content insights to our clients through their extensive industry experience as well as involvement with key industry and regulatory forums. Delta Capita, being a technology focused consultancy, also provide our clients deep insights into the RegTech sector through our proprietary solutions as well as leading ‘partner’ firms.

INDSUTRY SMEs & LEADERS Regulatory SMEs and Industry Veterans We have a large team of regulatory experts, industry SMEs as well as access to legal opinion who help our clients understand and respond to the changing regulatory landscape.

Regulatory Thought Leadership Delta Capita SMEs actively participate in regulatory conferences, working groups, round tables, and industry leading regulatory publications, as well as having strong connections to regulatory bodies, to provide clients updated regulatory insights.

Horizon Scanning Delta Capita source global regulatory updates to create horizon scanning materials keeping up with the latest regulatory announcements and trends that are provided to our clients enabling effective ongoing compliance planning.

27

REGTECH & INNOVATION Extensive Ecosystem of RegTech Solutions As a consulting firm with a FinTech DNA, Delta Capita couple regulatory knowledge and delivery experience with a large portfolio of proprietary and ‘partner’ RegTech and FinTech solutions to support our clients across all stages of the regulatory lifeycle and in all areas.

Demonstrable Methodology of RegTech Solution Adoptions Our regulatory expertise, combined with extensive knowledge of vendors means we are best placed to support clients embed and adopt technical solutions.

RegTech Market Insights Delta Capita SMEs actively participate in financial technology conferences, working groups and round tables. We source global regulatory updates to track regulatory technology trends.

Delta Capita

| Our Global Offering

Our Data, Technology, Automation and Testing (DTAT) solutions practice combines Delta Capita’s deep industry and domain expertise across financial services with our technical service layer capability to deliver bespoke, results-focused, solutions for our clients Deep industry and domain knowledge Retail, Wealth and Asset Management

Capital Markets

Insurance

FinTech (incl.

RegTech, InsureTech)

Client Lifecycle Management

Post Trade Services

Payments

Pricing and Risk

Structured Products

Focused on key business objectives

Operational Efficiency

Enhanced Controls

Cost and Revenue Optimisation

Improved Client Servicing

Service layers based on expertise

Project & Programme Delivery incl. Strategy, Change and Operating Model Data ► Data Analytics & Business

Intelligence (BI)

► Data Management & Governance ► Data Architecture ► Data Science ► AI & Machine Learning

28

Technology Enablement ► Rapid Application Development

Automation and Process Improvement

► Solution Architecture

► Robotic Process Automation (RPA)

► Test Automation Solutions

► Cloud Strategy & Migration

► Intelligent Process Automation

► Test Consulting and Advisory

► Application Lifecycle Management

(Front, Middle and Back End)

► Enterprise Integration & APIs

(IPA)

► Business Process Management

(BPM) incl. Agile, Scrum, Lean

► Low-code/No-code Development

Testing and Quality Assurance

► Core Testing incl. functional,

performance, security testing)

► Specialised Testing incl. DevOps

& Continuous Testing, APIs

Digital Transformation

The Interconnected Dimensions Shaping a new digital future requires interdependent transformation of connected organisational capabilities and departments. Delta Capita brings our relevant specialist practice areas together to deliver a bespoke solution to each client problem/ambition

CORE

CONNECTED Digital Strategy ► Vision Setting ► Unmet needs / market analysis ► Business case creation

Customer Journey Review / Design

Organisational Design

► Optimised and differentiated customer journey

► Op model modelling and visualisation (DC Modus)

► Omni-channel servicing

► Impact analysis across dimensions of change

► Data Science, Insights & analytics

► Workforce skill gaps

Delivery

Technology

People & Culture

► E2E process design

► Solution architecture

► Assignment of tasks & responsibilities

► Legacy & Cloud migration

► Design/embed new way of working

► Operational Excellence

► Build v Buy & Integrate

► Journey prioritisation / scorecards

Proposition Design ► Products & Services review

► New differentiated and tailored propositions

► Data definitions, lineage & quality assurance

► Data Protection, consumer duty and Risk and Regulation

► Review of current strategy and roadmap

► Product roadmap: harmonisation & focus

Data

► Automation opportunities / implementation

► Cultural transformation ► Organisational / leadership buy in

Technology

Capabilities

Vision: To be the trusted go-to partner who empowers clients with strategic technology solutions, driving their growth, innovation, and competitive advantage.

Financial services firms are strategically realigning their operations to streamline systems, adopt cutting-edge technology, and transition to cloud-based solutions in a methodical approach. As organisations become digitally native, security and security risk awareness is critical

CLOUD TRANSFORMATION

EMERGING TECHNOLOGY STRATEGY & BUILD

►

Cloud strategy and advisory, assessments, recommendations, TOM build and roadmaps ► Cloud infrastructure application and data migration (deployment Models: IaaS, PaaS, SaaS) ► Cloud and Cyber Security and Resilience

► ► ► ► ►

SYSTEMS INTEGRATION / DELIVERY

TECHNOLOGY ENGINEERING

Tool Implementation (with other Consulting competencies – core BA/PM activity and including Testing) ► Integration Management ► Establishment of Technology Centres of Excellence

► ► ► ►

►

DLT (Blockchain)and Smart Contracts Digital Assets Data Warehouses & Stores AI, Machine Learning and Language Model Solutions

Application Lifecycle Management / Development System and Tool Implementation Integration and Connections API Design, Development ► Quality Assurance and ► End-to-End Testing

CLIENT AND VENDOR SUPPORT ► ► ► ► ► ► ► ► ► ►

Solution Architecture, Strategy and Technology Advisory, TCO analysis Modelling, documentation and explanation or training Solution Design, System and Tool Selection Design (UI/CX) Security Assessments Vendor Value Stories and Market Positioning Vendor Prof Services Implementation Vendor Product Roadmaps

CLM ADVISORY TRANSFORMING FINANCIAL INSTITUTIONS THE CLM EXPERTS TM Specialist knowledge in banking operations, middle office enablement, and Client Lifecycle Management technology (CLM).

We help financial institutions, consultancies and software companies deliver real change.

CLM HEALTHCHECK ►

Rapid review of your strategy, including approach to organization, tech & data to make your CLM delivery a success

TECHNOLOGY & DATA READINESS ►

Prepare your organisation for the implementation of your chosen platform or managed service

PEOPLE, POLICY & PROCESS DESIGN ►

TECHNOLOGY SELECTION ►

Leverage our network of trusted technology solutions to select the right choice for your organisation

TECHNOLOGY DELIVERY ►

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Drive the shape of your future state organisation, from people strategy to product enhancements and team training

Delivery of your technology solution end-to-end, from platform configuration to integrations with data at the core of your solution

CLM ADVISORY POSITIONING REGTECH SOLUTIONS IT’S TIME TO FOCUS. Our decades working within the Financial Services sector gives us the insight and knowledge to understand what resonates. We can help RegTech providers understand the market, optimise their sales process and reimagine their messaging.

MARKET INSIGHT & WHITESPACE ►

Understand the scale of your opportunity. Enter new markets and launch new products with confidence and gain clarity on opportunities and challenges ahead.

SALES OPTIMISATION ►

Enhance your sales journey, messaging, and assets. Show your product in the best light, from the initial meeting, through the demo journey.

POSITIONING & NARRATIVE ►

STRATEGY & CONTENT Enhance your sales journey, messaging, and assets. Show your product in the ► best light, from the initial meeting, through the demo journey with your prospects. ►

TRAINING & ENABLEMENT ►

32

Create impact with your target buyer. Get the insight needed to change the way you look and sound to your customers, and ultimately win more business.

Delivery of your technology solution end-to-end, from platform configuration to integrations with data at the core of your solution

Strategy & Operating

Model

There are four core services that we provide to help our clients set clear business objectives and effect change in complex operating environments. These services can be deployed at various stages of a client’s transformation agenda to align the organisation towards shared goals and measurable business results.

Our Differentiators Expertise

Execution Focused

DC Modus​

Seasoned professionals with Institutional knowledge of banks post trade operations & technology infrastructure and market infrastructure. Experience in both Run the Bank (RTB) & Change the Bank (CTB) around cost / benefit & business case analysis, building and managing a change book of work, and design of operating models​.

Our team's partner with our clients to determine the levels of support required, across multi-phased change agendas. We understand and can position the required change in the context of the broader organisational design and change book of work.

We have extensive experience of strategic reviews and target operating model design with over 100 engagements across many different business domains. We have developed a repeatable agile methodology that accelerates the review process and the level of detail available to support investment decisions​.

Analysis & Root Cause Assessment ► Functional impact assessment on existing operating model ► Identification of underlying mis-performance ► Response planning and prioritisation

Operating Model Design ► Vision and Strategy development and articulation

Operating Model | Construct 1. Business Strategy

Core Principles

► Current state assessment

2. Business Structure

Operating Model Implementation

The framework through which the business will operate

► Implement strategic change to support operating model transformation

Business Case Development ► Business case articulation and organisational alignment ► Opportunity sizing and measurement

Functional Model Client Model

Collab.

Model

Org. structure

Process

3. Business Infrastructure and Operations The fundamental activities and operating environment

Parameters and values that will influence the design and execution (legal entity structure, core values, culture etc.)

Business Objectives

Business aspirations and guidelines to guide current and future state thinking. Specific outcomes that demonstrate the realization of the Vision

► Model design, roadmap, and business case creation

4. Business Standards

Vision & Strategy

Technical Architecture

Governance

Change and Continuous Process Improvement

Location Model

Strategy & Operating

Model

Case Study 1 | Strategy Alignment & Development DC were engaged by a leading clearing house to assist with aligning, communicating and developing their strategy. Findings and recommendations were provided to help enhance their strategy formulation process and inform business model changes

Case Study 2 | Target Operating Model DC were engaged to help the client develop a target operating model that would enable them to meet ambitious growth targets against a backdrop of historic underinvestment and ongoing regulatory scrutiny

Case Study 3 | Voice of the Customer​ DC were engaged by a prominent market infrastructure provider to perform an external ‘voice of customer’ exercise to help focus, refine and validate their business strategy, business case and roadmap

Delta Capita Insurance

At Delta Capita, we support our clients across the breadth of the insurance industry. From strategy and target operating model definition through to delivery expertise and capacity. We combine this with experts in data, regulation and process design plus expertise in areas such as Delegated Authority, Underwriting, Claims Handling, Due Diligence and Bordereaux Analysis.

AGILE MINDSET

BIG 4 QUALITY AT BETTER VALUE

FS FOCUSED SME’s

HAND-PICKED, HIGH QUALITY TEAM

COLLABORATIVE CULTURE

COMMERCIALLY ENTREPRENEURIAL

We swiftly adapt to change, driving progress through our collaborative and innovative approach

We offer the expertise of Big 4, but at rates 20-30% lower, all while providing stronger delivery oversight

We specialise in financial services, leveraging our cross-industry expertise to deliver high-quality results

We hire very selectively to bring in those of a can-do attitude, value add mindset, and work with our clients collaboratively

We partner with our clients to drive change, employing a best-in-class approach that leaves a lasting legacy in how we work together.

Clients We Have Worked Within The Sector

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Commercially Entrepreneurial We are open to new and innovative commercial models

Key Benefits Effective strategy delivery focusing on the root causes & requirements

Reduced costs, improved service levels & optimised processes

Metrics and data driven outcomes

Move to a process-led culture

Delta Capita Insurance Capabilities

We leverage our unique position to deliver a holistic approach across our Insurance capability by combining cross-domain expertise, extensive client experience, in-house technology solutions and select partnerships to drive transformation within your organisation Strategy and Target Operating Models ► Transformation ► Underwriting ► Claims ►

Insurance Offerings

Change, Transformation and Testing

Insurance Capabilities

Delegated Authority ► Due Diligence ► Bordereaux Analysis ►

Project & Programme Management ► Test Consulting and Advisory Services ► Testing Services ► Specialised Testing Areas

►

Digital Strategy ► Proposition Design ► Customer Journey Review / Design ► Complex Delivery

►

Data Analytics ► Data Management and Governance ► Data Architecture ► Performance Optimisation and Automation ► Data Science (incl. AI & ML)

►

►

Data, Analytics and Technology

Regulatory Assessment ► Regulatory change management ► Post implementation ► Ongoing compliance ►

36

► Actuarial

Risk & Regulation and Sustainability & ESG

Cloud Transformation System Integration / Delivery ► Emerging Technology Strategy & Build ► Technology Engineering ► Client and Vendor Support ►

ESG Advisory & Strategy Services ► ESG & Sustainability Benchmarking ► Impact & Gap Assessment ► ESG Delivery ►

Delta Capita | Credential Highlights

Delta Capita’s selected experience across business lines

Insurance:

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DTAT:

Change and Transformation:

Fusion Tech & Data Foundations Coordination and management functions across 17 projects of an architecture driven portfolio of work

Agile in Adoption Programme RCSAs FRR Domain Delivery of an agile programme Organising and facilitating RSCAs forto improve transparency and speed of Finance and Actuarial processes, delivery E2E insurance offering with a focusfor onan data and model risks

VIPR Implementation Accelerating data capture into VIPR, enabling Solvency II compliance and readiness for DA SATs

Credit Market Infrastructure Overhaul Segregation of shared trade confirmation system architecture in coordination with 15 investment banks

SFTR Testing Provision of Front to Back testing, cyclical testing and PMO support within the wider SFTR team

Data Lead Shipping Insurance Utilising Kognos, we delivered a new model, incorporating related company data, to reduce insurance risk

Regulatory Compliance Review Agile Adoption Programme Compliance analysis against EMIR to Delivery of an agile programme regulation margin and requirements improvevariation transparency speed of and solution delivery formodelling an E2E insurance offering

Solvency II Reporting Implementation of process automation software for SCR calculations, with refined quarterly movement analysis

Data Analytics Suite for Transactions Creation of accurate and automated data analytic suites for transaction reporting globally for all teams

RFP Facilitation Development and execution of a front to back RFI and RFP process across multiple stakeholders and 20 vendors

Consolidating a Global Health Business Staffed the full program management office, enabling a seamless migration to the new platform

Risk Steering Insurance Design and implementation of an organization-wide risk steering framework and automated dashboard

Data & User Migration Managed IT tools that needed to be adapted, or developed new tools; during a merger of insurance companies

E-Communication Surveillance Management of the expansion of Ecommunication surveillance to a global scale including regions and languages

CIS Fund Remediation Remediation of a high-risk fund population for KYC purposes for a Tier 1 Bank using the Outreach360 platform

Bordereaux Management Retrieval, reconciliation and mapping of thousands of Bordereaux to ensure regulatory requirements were met

Internal Control Framework Implementation of internal control framework for a large Dutch insurer, managing the entire project’s delivery

Fusion Tech & Data Foundations Coordination and management functions across 17 projects of an architecture driven portfolio of work

SFTR Regulatory Change Management and support of static data readiness for SFTR regulatory requirement and reporting purposes

Independent Industry Coordinator DC created an enhanced industry coordination function as part of a major Credit Markets infrastructure overhaul

Fusion Actuarial Reserving Initiative Operational support to Actuarial Reserving – governance of 16 projects and 8 Project Managers

Agile Adoption Programme Delivery of an agile programme to improve transparency and speed of delivery for an E2E insurance offering

Fusion Tech & Data Foundations Coordination and management functions across 17 projects of an architecture driven portfolio of work

Trade Surveillance Remediation of several critical control data issues that were jeopardising an investment bank client’s ability to trade

Brexit KYC and Regulatory Uplift A DC team of 25 supported the review and uplift of 4000 clients to standards in line with country-specific KYC

Decommissioning Created a detailed strategy for migration, established Governance process, migration, and testing cycles

Fusion Market Connectivity Support for market connectivity project. Including design, digitisation, automation, and scrum master delivery

Implementing Solvency II Company-wide implementation of Solvency II legislation, including datalineage processes and actuarial models

ORDS Data Analytics Management of a new Data Analytics programme at an Investment Bank, to improve operational data services

KYC Remediation and Refresh A DC team of 45 executed a full KYC remediation and refresh programme for a Tier 1 European Investment Bank

Lloyds Managing Agent - Reconciliation EL risk reporting and cash reconciliation to ensure compliance with ICOBS 8.4 for 24,000 claims and premium items

Reinsurance Hedge Fund: TOM Design Developed a TOM and ABC model to link investments to value delivered against growth strategy

Global Technology Supporting across the IBOR programme from transition portfolio pre-execution, to the TPM governance framework

Global Markets Technology Coordination of the implementation of automation technology controls around KYC and Client Data

Deal and CLM System Creation of a new, permanent deal and CLM system, redesigning and rebuilding key service processes and governance

Payments Created in 2020, the Payments practice is one of the newest and fastest growing domains at Delta Capita having been driven by unique propositions to meet client demand and deep industry expertise working with top-tier banks, SWIFT and other payment infrastructures.

How we work? ► We collaborate with our clients by co-creating propositions that meet our clients’ requirements. This includes working on everything from business and technology advisory, impact assessments, voice of the customer, centre of excellence creation, SME support, payment controls, gap analysis, through to project and programme delivery. ► We work with banks, Fintechs and central banks on a number of emerging payments and market infrastructure developments covering digital assets, Distributed Ledger Technology (DLT) and tokenisation.

Our expertise ► We bring together specialist consultants with years of payments and banking industry experience, as well as in-depth knowledge of the latest technologies. Our Payments team is led by subject matter experts with over four decades of industry experience across market infrastructures, financial institutions and technology. ► We are seen as thought leaders with practical experience in the ever-changing Payments transformation space. From advising top-tier banks on their current technology and commercial strategy to working with existing and new market Infrastructures initiatives and their early adopter communities. ► We have the capability and resource availability to provide fit for purpose teams and individuals at various levels of seniority and expertise, ranging from entry level doers to business analysts, project managers and senior subject matter directors.

Our Specialisms Data Standards & Client Outreach Assisting Payment Infrastructure providers with Standards, internal product development, market infrastructure adoption, communications and client outreach to the community.

Banks ISO 20022 Migration Assisting clients with their ISO 20022 migration starting in Nov 22 and ending after the coexistence period Nov 2025.

Modernisation of Workflow, Controls and Thresholds Assisting clients on modernising legacy technology and establishing the requisite workflow, controls and optimal operations to minimise the risk of erroneous payments leaving the organisation.

New Payments Platforms Assist clients with advisory and discovery work, impact assessments and new target operating models.

Market Infrastructure Transformation Work with clients on new market infrastructure initiatives including (but limited to) digital assets, distributed ledger technology (DLT) and tokenisation in the payments and settlements space.

Services

39

Trading, Pricing and Risk Highly skilled resources with deep domain expertise and access to cutting-edge technologies

Analytics & Solutions

Implementation and integration of new trading and risk management systems, system migrations, and transition to new technology architecture.

Risk Operations

Financial & Non-Financial Risk, Valuations, Risk and Market Data operations.

Model Risk

Model Development, Validation, Model Risk identification and performance measurement.

About Delta Capita’s Trading, Pricing and Risk business provides comprehensive advice and infrastructure tools to facilitate financial services firms to trade, book and risk manage securities and derivatives.

Our team of experts and partner solutions is used by many leading financial institutions to remain focused in achieving their business objectives and adopt advance processes and technologies.

Pricing and Risk l Analytics & Solutions We provide comprehensive advice and infrastructure tools to facilitate the operation of a trading business within a financial institution. We support the implementation of new systems, migrations and the decommissioning of legacy technologies.

Business Architecture

Product Management

Regulatory Change Support

Maintenance, Upgrades, System Changes

Our objective is to bring solutions to our clients that support an efficient operating model, timely turn-around and delivery of regulatory, strategic cost reduction and revenue generating requirements.​

Optimise Implementation

Efficient Operating model

Timely delivery

Strategic cost reduction

Pricing and Risk l Model Risk - MoRiForm Delta Capita’s MoRiForm service combines deep industry and domain expertise with the use of highly skilled resources and specialist vendor technologies to deliver bespoke results-focused solutions for our clients. Our team has proven modelling and model validation experience across the spectrum of models found in financial services firms.

Framework & Design

Modelling

Model Validation

Model Performance

Highly skilled resources

and working knowledge across all

with deep expertise in financial modelling & validation

Model families

Pricing and Risk l Risk Operations - MaRVIN Delta Capita’s MARVIN service deploys highly skilled resources with deep expertise in risk & valuations and uses the latest technologies to deliver bespoke results-focused solutions for our clients. Our team has proven experience delivering services in risk and valuations across all asset classes.

Market Data Operations

Risk Operations

Product Control Operations

Valuation Control

Products

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Products

► Karbon ► Mach ► Qwyn

45

Technology Summary CLM Managed Service

Raising requests or integrating into front end systems for new onboarding and periodic refresh cycles

Risk assessment

Rules engine and policy enforcement – configure to your policy / polices

Workflow - easily configured to meet your processes

Data gathering and enrichment – using data robotics, from external and internal data sources

Screening – integrate to your screening provider

Digital client outreach

MI and reporting

Client configurable

Suite

46

Karbon Outreach

Digitising customer outreach to expedite and achieve operational efficiencies.​

Outreach Workflow and Tasks ► Multiple outreach workflows and task sets to support your various legal, regulatory and onboarding requirements. ► Conditional logic to select the relevant tasks for the client based on relationship, product, and service types.

Online support messaging and comments Digital Branded End Client Portal

► On portal secure messaging between your end clients and your analysts ► Private comment capability between multiple end users

► Browser-based end-client portal with your corporate branding. ► Consolidated end client outreach task List with individual task submission. ► Secure multi-factor authenticated end-user access

Online Forms, Questionnaires ►

Fully configurable online forms and questionnaires

►

Simple document upload submissions and recertification

►

View and downloadable informative documents and one-way letter provision.

Liveness & Biometric Identity Verification ► Mobile identifies document scanning and OCR ► Mobile liveness checks & biometric identity verification

Analyst Submission Review and Approval ► Task submission notifications

Operations Dashboard and MI Reporting ►

Customisable dashboards & metrics

►

Configurable MI widgets

► Upload and online form review, feedback and approval ► Task cancellation, case suspension or approval

Operational Efficiencies ► Get it right first time. Remove back and forth with your end client

Standalone and API Integrated model

► Task by task-based submission. Not all or nothing ► Recertification of pre-approved data

► Standalone browser-based analyst portal for client entity, case and workflow creation and management

► Improve review approval. Highlight data points to expedite review

► Full API for automated integration with internal or Delta Capita onboarding case management systems

► Reduce dual keying. Data points stored and integrated via API’s

► Understand the status of all outreach tasks real time

Karbon IDnV Control your user’s Ongoing identity verification process The most important asset of the financial institution or any other entity is the customer, making a customer-centric approach vital, even after the onboarding process is complete.

Your organization needs to manage the identity of the customer throughout their lifecycle in the organization, managing customers’ lists and data seamlessly and without error.

Delta Capita’s Karbon IDnV platform is a state-of-the-art tool providing identity management across business units and service channels, both at scale and in real time.

Elevate Your ID Verification Processes with Karbon IDnV! Seamless Integration: Effortlessly integrate workflows and case management.

Digital File Mastery: Generate comprehensive digital files and ingest all data effortlessly.

All-Round Biometrics: Capture facial, fingerprint, and iris data for complete identity assurance.

Continuous Identity Care: Consistently verify and refresh biometric samples, ensuring updated identity verification.

Stay Updated: Promptly check and update essentials like phone ID and address.

Always-On Verification: Execute identity verification across all scenarios, keeping you ahead.

Background Vigilance: Run ongoing background checks on every identity in the system.

Custom List Management: Handle biometric lists, from VIPs to fraud watch, tailored to your needs.

MACH | The Vision 1. One post-trade “Sell Side” ledger, all assets, globally 2. Conventional, Digital and Tokenised assets on one ledger 3. Atomic settlement using many digital cash-onchain forms 4. Slice and dice ledger by legal role (UBO, Beneficial Owner) 5. Provider of real-time Funding and Liquidity data 6. Enabler of digital asset new revenues i. ii. iii.

New products (e.g. Pan European issuance) Fractionalisation accessing new liquidity pools Data commercialisation

7. Larger, more mobile collateral pools working 24/7 8. OPEX reduction of ~50% 9. Change spend avoidance of ~50% 10. User-driven product governance & commercial model 11. Independently operated & regulated Key:

Funding & Liquidity

Fi

FX

SRP

Derivs

Buy Side

Other

Digital Identity Real time trade/positions

Execution Issuance

Asset Creation, Issuance, Primary Allocation & Tokenisation

Post-Trade

Traded, Settled and Actual real-time positions

Securities Services

Issuer & Position Data Commercialisation

Central Counterparty (CCP)

Asset Servicing (inc Proxy Voting)

Liquidity Provision (Settlement Bank)

Collateral Management and Financing Asset Safekeeping

Settlement Optimisation

CSD

All asset classes Global

MACH product vision Out of scope

49

Client Lifecycle Management

Eq

Broker Dealers

Settlement Finality Investor CSD Issuer CSD

One Real Time Sell Side Ledger Central Bank Money & RTGS

Buy Side Custody Services Buy Side Repo and Collateral Services

I N T E R O P

Other Legacy Ledgers Private permissioned and Public Blockchains Digital Cash: Deposit Tokens, Stablecoin, CBDC

MACH | The technology components Mach technology comprises six core components that target the cost savings, capital reductions and new revenue opportunities of digital assets Market View

1. Tokenised assets are $87bn today. BCG estimates they will rise to $11 trillion by 2030 2. There are $584bn of digital assets under custody (Statista, Oct 2024) 3. Existing EU law and regulation supports digital assets and digital market infrastructures 4. Settlement efficiency is falling whilst costs are rising 5. End investors remain sensitive to costs for issuance, settlement, collateral and safekeeping 6. DLT has matured and platforms are now being delivered into production 7. DLT offers solutions for collateral mobilisation, real-time settlement and fractionalisation that positively impact cost, revenue and capital

50

Technology View

Assign

Issue, transfer & custody of all assets

Pass

Tokenise

Bridge

Optimise

Mint, transfer lock & burn

De-centralised digital passports

Links legacy and DLT ledgers via API, ISO and DLT nodes

Ledger

Conventional, digital and tokenised assets on one ledger

Multi-lateral netting of settlements

1. DLT enables a more resilient infrastructure 2. Increased cyber protection, data protection and permissioning 3. New ledger structure increases transparency of chain of custody (UBO, Beneficial Owner etc) 4. Improved latency of information, regulatory oversight and corporate governance for issues (SRDll) 5. Structure compliant with PFMI Principles 6. Interoperable ecosystem – MACH supports ISO messaging, API, public and private DLT networks

Product Development Roadmap Product

Due Date

Ledger

Optimise

Assign

Tokenise

Bridge

Digital Securities Sandbox

Q2 2025

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





Structured Products

Q4 2025

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Environmental Credits

Q3 2025



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



Collateral Mobilisation POC

Q4 2025





















Digital Identity Passport Utility POC

Q4 2025







DSD settling digital securities vs. on-chain cash

46% to 61% reduction of settlement fees

Sovereign settlement, custody and registry

CSD implementation

H2 2025

Multi-entity sharing of common digital identities

Asia PAC: New entrant CSD Settlement Optimisation

30% to 70% reduction in EU settlement fees

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2026

2026

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



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











Pass





MACH CSD | Architecture Layers

Layer 2 Identity & Authentication

Layer 1 Business Logic

Settlement

Workflow Engine

Asset Servicing Business Logic

Liquidity Mgmt. Sys.

Software Developer Kit Multi-ledger Wallet Permissions

Transactions

Events

MACH CSD is built on a robust three-tier architecture designed to enhance efficiency, security, and scalability.

Layer 1: Business Logic •

Workflow Engine: Manages business logic and workflows with intelligence developed to support financial services.

•

Liquidity Management System (LMS): Enables efficient reserve asset and risk management.

Facilitates the processing of SWIFT messages, confirmations of matched buy and sell orders, validation checks, near real-time transfer of assets, and alignment with T2 using SWIFT messaging.

•

Business Logic: Supports complex financial operations and integrations, including issuer registration and wallet opening for the accounting and storage of tokenised bonds, broker registration and wallet management, and the issuance and validation of bonds.

Synchronisation Interoperability

Layer 2: Identity and Authentication Wallet Node

Layer 3 Core Cryptographic Ledger Primitives

Permissioning

Custody

•

Transactions: Manages and processes transactions efficiently, ensuring all transactions are executed and recorded accurately. Key management enforces secure and permissioned transactions processing.

•

Multi-Ledger Wallet: Supports synchronisation and interoperability across multiple ledgers, including omnibus wallets for broker’s clients.

•

Synchronisation: Ensures data consistency across systems.

•

Interoperability: Seamlessly integrates with existing financial systems and infrastructures, supporting both traditional and digital assets.

Key Management

Core Blockchain Immutable Cryptographic Record Event Streaming Management

Layer 3: Core Cryptographic Record Operations •

Cost Reductions: Lays the foundations for internal operational and technical re-engineering.

•

1. The Business Logic layer enables business logic and workflows to be implemented, with intelligence developed to support financial services workflows

Promote Innovation and Competition: Helps solve current challenges presented by existing market incumbents.

•

2. Layer 2, Identity and Authentication, authenticates and manages interaction with the core blockchain, users and reference/static data (e.g. instrument lists)

New Products: Creates an independent and user-focused market community that is guided by market participants to shape, create and implement new products.

•

Future Proof: Allows for traditional assets to be supported more efficiently and create the foundation for new digital / tokenised solutions.

3 Tier Architecture

3. Layer 3, Core Cryptographic Ledger Primitives, consists of the core blockchain solution 52

Revolutionizing Communication Management Qwyn streamlines communications with intelligent features that help users prioritize client inquiries and collaborate more efficiently as a team.

Not only does Qwyn enhance client experience and reduce operational risk, but it also improves the lives of our users by providing peace of mind.

Challenges

Qwyn Solution

Multiple Channels

Centralized Hub

Users struggle to manage and automate communication workflows due to the number of platforms involved in the process.

Robust integrations that centralize, structure, and action all communication workflows and automations.

Time Constraints

Prioritized Inbox View

Competing priorities lead to missed communication deadlines which carry risk to the firm and impact client service.

Users can prioritize their most important inquiries utilizing Qwyn’s structure and routing features.

Communications Burden

Rapid Response & Resolution

Over 50% of users’ time is spent manually handling communications like emails and chats.

100+ features, including AI automations, to reduce duplicative work across teams and resolve inquiries faster.

Lack of Transparency

Actionable Insights & Data Trends

Limited data analytics on communications activity and client response times.

Data-driven insights to help teams enhance processes and manage capacity to improve client service and team productivity.

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Save up to

90 mins a day!

Reinventing the financial services value chain

54