About Delta Capita
Delta Capita is a leading Managed Services, Consulting and Technology provider with a unique combination of FS experience and tech innovation capability.
Reinventing the Financial Services Value Chain
Services: We provide solutions ranging from Resource Augmentation through to fully tech-enabled, Mutualised Managed Services. We currently provide services in Client Lifecycle Management, Post Trade, Structured Products, Pricing & Risk and Market Infrastructure.
Mutualised Managed Services: Our vision is to reinvent the Financial Services Value Chain. We leverage our industry expertise, proprietary technology & investment capital, and work with our clients to:
► Replace high-cost, non-differentiating in-house platforms with our Mutualised Managed Services to reduce costs and improve efficiency.
► Identify valuable technology assets, supporting non-differentiating functions, which can be commercialised in a joint venture.
► Consulting: We provide a proven advisory and transformation execution capability, which can accelerate the delivery of change programmes from inception through to benefits realisation.
1,250
Delta Capita | Benefits
Delta Capita is committed to supporting its people through a wide range of employee benefits.
Responsible Business
Sustainability Statement
At Delta Capita, we commit to responsible business practices that benefit our people, clients, communities and planet. This commitment sits at the core of our DC Values and informs how we work with people across our ecosystem.
We partner with EcoVadis one of the world’s most trusted sustainability ratings providers and with our clients, to continually assess and improve our position in all aspects of ethics and sustainability.
We maintain this focus through strong executive sponsorship and active global colleague networks, who create and embed actions that drive our sustainability agenda.
Environment
► Delta Capita has made a commitment to consciously limit its impact on the environment and, as such, aspires to operate in a manner that minimises its carbon footprint. Delta Capita Group aims and has publicly committed to become carbon neutral by 2040, Delta Capita will operate in compliance with all relevant environmental legislation in each jurisdiction we operate within
Sustainability
► At Delta Capita, we strongly advocate human rights. We have zero tolerance toward any rights abuses from discrimination, to slavery and unsafe working practices – in any part of our business or supply chains.
► We believe strongly that the success and long-term sustainability of our business depends on our people. . We actively seek to create diversity of gender, ethnicity, age, skills and experience across our global workforce.
Ethics & Governance
► We maintain a robust control environment across the full spectrum of our business. Our colleagues adhere to a comprehensive Code of Ethics, supported by a extensive training curriculum.
► Our clients can rely on us to uphold the highest standards of performance across our global enterprise. Our performance is underpinned by ambitious goals and associated KPIs
Our clients can rely on us to uphold the highest standards of performance across our global enterprise. Our performance is underpinned by ambitious goals and associated KPIs
Client Lifecycle Management (CLM)
Delta Capita | CLM Capabilities
Transforming Financial Institutions
Over 350 trained CLM experts across APAC, EMEA, US and UK to transform the client lifecycle journey and support clients in managing KYC and AML risks.
Our Client Lifecycle Management (CLM) Services provides end-to-end to KYC/AML and Client Due Diligence (CDD) capabilities to help organisations optimise the management of their client lifecycle.
Advisory
Conduct strategic reviews and future-state design, drive tech and data readiness assessments and support client journey optimisation.
Our CLM team combines extensive experience with domain expertise in delivering KYC services across multiple organisations underpinned with an in-depth knowledge of AML regulations and supported by an ecosystem of proprietary technology accelerator solutions. 100s of KYC/AML Projects Successfully Completed Global Operating across APAC, EMEA, US and UK
Resource Augmentation
Benefit from industry practitioner and skilled teams across our multiple service locations, to deploy faster and to a higher quality, helping clients meet their regulatory commitments.
Managed Service
Shift current AML/KYC processes, technology and support services into our externally provided managed services, to lower fixed costs and release value from existing assets.
Technology
Leverage our proprietary Karbon technology suite for Core KYC process, risk and policy management, KYC outreach, or Identity and Verification.
Delta Capita | Resource Augmentation and Managed Services
Resource Augmentation Managed Services
DC have a track record in quickly ramping up teams to meet project timeframes and SLAs with a wealth of experience conducting end-to-end KYC/AML remediation, refresh and data migration programmes, across multiple jurisdictions and entity types.
Service Benefits:
Rapidly deploy skilled talent at scale, tailored to your location strategy and capacity needs.
Flexible commercial models – T&M, fixed price, or per-file can be adapted to your evolving needs.
Reduce oversight needs with built-in training, governance, and QA for SLAaligned delivery.
Dedicated teams led by experts, delivering highquality outcomes under tight SLAs.
Our CLM Managed Service is a comprehensive solution that supports businesses by delivering end-to-end client due diligence and KYC through a combination of proprietary technology and expert support.
Service Benefits:
Lower Fixed Costs and Streamline Operations Scalable and Customisable Solutions
Cutting Edge Technology with No Large Investment
Improved Quality and Completion Times Clear Performance Metrics and Accountability
Reduce compliance risk with AML expertise and deep regulatory insight.
Accelerate timeto-market with tech-enabled, streamlined onboarding.
Easily scale with built-in performance metrics and accountability.
Seamless integration with your technology for minimal disruption and maximum efficiency.
Delta Capita | Testimonials
“I originally attended Wrexham University to Study Primary Education but then realised that the career path I was heading towards was becoming increasingly unstable. The hours were long, and I was not getting paid for work that was expected of me. I heard about Delta Capita through a friend that also went to Wrexham University. I thought I would research into the company as I was interested in the way it sounded from a friend. After researching into it, I thought that a career with Delta Capita sounded not only secure, but interesting.
I am now part of the Wrexham office team and have been supported throughout my training. Nothing was too much for anybody to help me with and believe me I have asked a lot of questions. Everybody has been really nice and made sure I have settled in well with the team.
During the training, I was given the opportunity to watch the process and ask questions to the team I would be joining, allowing me to gain an insight of what the job would consist of. This combined with the helpful training videos enabled me to start the job of an analyst by completing ‘Mock Cases’ which were a low-pressure opportunity for me to use the knowledge gained, from shadowing the team, and apply it to my own case. I was supported all the way through my case and even shown helpful tips to ensure my case was high quality, ready for when I would start working real cases. The team were so supportive and enabled my confidence to grow in my own abilities. As a result of this, I started to work real cases, further increasing my skill set and confidence in myself. My Team Lead made sure to check in with me, encouraging me to be honest about how I was finding the job role as I had no prior experience in this role. I was reassured that the questions I had been asking were insightful and the team were happy to help.”
Hear from our team!
“Joining Delta Capita with no prior KYC experience was both exciting and daunting, however the detailed training plan put in place as well as the friendly and welcoming staff within the company, transformed that uncertainty into confidence. From day one, I was welcomed into a supportive and engaging working environment where questions were highly encouraged and always met with patience and clarity. The onboarding experience was smooth, with clear communication throughout. The onboarding team ensured I understood what was going to be asked of me before each interview stage and were keen to share my feedback afterwards. Overall, Delta Capita are a fantastic company to work for, and the people within it are even better!”
Capital Markets and Managed Services (CMS)
CMS Division | Structured Retail Products
Services
A team of 100+ Structured Products specialists supporting global issuers throughout the product lifecycle
Technology
Specialist technology, inSPire, designed for Structured Products issuers and supported by Structured Products SMEs
Consulting
Senior industry professionals bringing industry insights and best practices to inform your transformation agenda
About SRP
Delta Capita’s Structured Products & Derivatives business provides a unique range of tools through its inSPire platform to support structured products manufacturers through the issuance process, platform management, product governance and full lifecycle support.
Issuance Workflow
Workflow orchestration from deal capture to post-trade lifecycle management and market connectivity with control and transparency
Documentation
A product documentation service combining a state-of-the-art automation solution with manual drafting services
Product Governance
Product Approval, Testing and Target Market administration, oversight support and monitoring, using our powerful rules engine for Pre and Post Trade controls
Our team of experts and specialist technology is used by many of the leading structured product issuers to reduce the strain on their resources and benefit from industry standards and mutualisation.
100+
STRUCTURED PRODUCTS SMEs
15 GLOBAL ISSUERS
700+
Distributor Due Diligence
Complete solution for Structured Product distributor due diligence covering KYD, DA drafting, KYC and market research services
Fee Management
Technology solution to manage UpFront and Running Fee payments to Distributors and other market intermediaries
Structured Products Specialists
SME support to establish frameworks, configure and run applications, deliver continuous automation and resolve exceptions
CMS Division | Structured Products
• A Structured Retail Product is a type of pre-packaged investment that combines traditional financial instruments (e.g. Bonds) with Derivatives (e.g. Stocks). Their value and returns are linked to performance of one or more underlying asset.
• Structured Products can offer features like capital protection, enhanced income or leveraged exposure. In short, these products allow retail investors to access complex investment strategies in a single product.
Structured Products| Automation
• Automation of structured products legal documentation involves using technology to generate, review and manage these documents more efficiently and accurately. Traditionally this was a manual process which required significant manual input from legal and compliance teams.
• With Automation systems, data can be ingested directly from structured product platforms and integrated into standardised templates. This ensures consistent formatting, correct legal language and faster turnaround times
• In summary, this automation process streamlines the production of complex financial disclosures, improves accuracy, accelerates the issuance of structured products, and ultimately reducing costs for clients.
We work with a number of clients including tier 1 investment banking institutions to offer our Document Automation Services.
We help clients to:
• Simplify Operations
• Comply with regulatory obligations
• Innovate business models and technologies
• Improve process efficiency
CMS Division | inSPire Platform
► Use the inSPire platform to manage the full end-to-end processing of structured products from pre-issuance and issuance activities, sales and offer periods through to lifecycle management using the inSPire platform benefiting from intelligently designed workflow, service orchestration, product store and business intelligence reporting tools
► Select from a range of inSPire service modules covering all of the core issuance lifecycle management activities, access directly via API or through the inSPire portal, all supported by purpose designed rules engine, controls and testing capabilities
inSPire Platform
Reinventing the financial services value chain