Cyberglue Software Limited
NZ software company, founded in 1998
1998 – 2007: CMS, eCommerce, eLearning, Business Apps, Mobile
2005 Technology Commendation Award from NZ FRST for eAlert, Emergency Notification System
2005 – 2011: Memberconnex*, helping associations be awesome for their members
*Web native, robust, proven and trusted platform for Associations, growing as the flagship service from Cyberglue
Membership Organisation Clients
Professional Societies and Institutes Industry Associations Business Networks Not For Profit and Charitable Societies Registers Loyalty Programmes Advocacy, Media, Publication, Product, E-commerce, Brand Club (NSO’s)
Challenge Retaining and growing membership, particularly Gen Y Knowing their members, accessing real time member information and providing relevant communications and services Goal To be invaluable to their members Relevant Revealing their value
Memberconnex platform users include :
Marketing Association
NZ Bar Association
Arbitrators and Mediators Institute of NZ
NZ Federation of Commercial Fishermen
Institute of Public Administrators NZ
NZ Society of Physiotherapists
Property Institute of NZ
Heavy Engineering Research Association
Electricity Engineers Association
National Road Carriers
National Party
NZ Institute of Forestry
Chartered Institute of Logistics and Transport
Fitness NZ
Chartered Secretaries NZ
Restaurant Association of NZ
Insurance Brokers Association of NZ
Buy New Zealand Made
NZ Planning Institute
Association of NZ Advertisers
Site Safe
Landcare Research (Enviro-Mark)
Nursery and Garden Industry Association NZ
GetNZmade
Professional Advisers Association
Bowls New Zealand
Nursery and Garden Industry Association Aus
Society of Local Government Managers
Instant Finance Mount Albert Grammar School Finance Direct Protecta Insurance Sulco Tools
Customers include:
BMW New Zealand Sovereign Saatchi & Saatchi ITM NZ Automobile Association ICPKP
Websites
From any website or bring websites into a single system
Single system web approach, with full personalization to the individual Individual dashboards for : from Public to Corporate to Board Member
Member login (portal)
Enterprise level CMS separation and open design access to layouts and CSS
Typical site designs added www.marketing.org.nz www.restaurantnz.co.nz www.ecc.org.nz www.planning.org.nz www.mynational.org.nz www.buynz.org.nz
(open design access)
Why is Memberconnex MRM different from a web site, CRM, or database alone? “In a perfect world we would get the best of breed of every software needed, and get a good integrator to weld them together for our team ”
Memberconnex brings it all together in one trusted, purpose configured integration for you It reduces or removes the risk, time and ongoing cost of integration in… • • • • • •
Websites Fully integrated web based “Enterprise CMS framework” (so as many sites as you need). The system supports the current website functionality virtually out of the box and will act as an ideal platform for any website design CRM Memberconnex is a purpose built CRM relational database for Membership organisations Additional Member management modules (for bulk and automated processes) Are inclusive system wide including intelligent pricing, early bird, group and subscription management etc Ecommerce integration Full products and pricing in real time generating invoices and receipting (one line accounts ) intuitive pricing, freight, distribution notification etc Event and training platform Includes fully integrated event management platform to national conference level Education / training calendaring Professional development tracking , courseware, unit standards to certification or accreditation, registration and ticketing
Other requirements •
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A Communications Email platform Campaign reporting and personalised responses (click through etc ), customisable newsletter templates, full surveys module, on line voting, blogs, tagging, comment, feeds to social media and website functionality As the system supports E-commerce and any form of transaction on line, engagement can be full circle in support of revenues and services E-Newletters and templates , comments and subscription management On line publishing and personalisation, direct web comment , tagging, moderation etc Intranet development “From a document entered in the knowledge base to a pixel on the website in one system, and secure to a granular level”. Provides a full Knowledge base from within a single elegant permissions system, download products etc. Integration to General ledgers Enterprise level receivables accounting - enable’s monetization of services, donations and history to an individuals on line account : Record of membership, donations and receipts, personal preferences, personal settings and privacy on line . “Out of the box” a member can apportion a payment to a line item on an invoice if you desire it (in business rules). Simple audit trail and reporting to GL’s , with individual ledgers for special interest groups or chapters and community group self administration through the website Ongoing support : testing and learning Is all inclusive, as are all volumes of use, upgrades, updates, hosting, security, storage, disaster recovery … Implementation ease Possibly New Zealands most experienced implementation team for Associations and Societies
Key benefits
Provide modern networking tools to allow members to profile themselves, find like-minded members, keep their details up to date, access services on line and contribute (engage more with their organisation)
Single real time database approach, with simplified and full receivables accounting (easily update data to other internal systems as required)
Real time efficiency and convenience for administrators / volunteers Easily monetize services and engage the wider community in personalised opt in communication. Easily identify trends and valuable contributors, filter data with ease, create reports on the fly
Trusted web based system and provider, and you can continue with existing design partners
Capitalize on the knowledge wave of reporting for funders, sponsors and providers
Known and fixed cost effective for budgeting and funding
Pricing: One off set up fee – fixed cost configuration, training, testing Custom additions - review requirements Subscription - paid monthly based on number of key staff Support - ongoing inclusive Upgrade, update, fix, maintain, support, retrieve, recover
Key Stakeholder Demonstrations
Any questions
For more information, please contact:
Mark Statham Business Development Manager Tel: (09) 909 1469 Mob: (021) 242 9237 mark.statham@cyberglue.com
Thank you
Memberconnex standard functionality
Communicate
Collaborate
Transact
Educate
Advocate