Helping associations be awesome for their members ! Cyberglue Software +64 9 9091469 www.cyberglue.com
Why have so many New Zealand Associations (and similar membership bodies) in the last two years, started using
as their operational platform?
“At renewal time, it’s the organisations who have been most relevant through the year to their membership that are succeeding best. Members are not just joining organisations to get an occasional newsletter any more, the services have to mean something, the professional engagement be of real value to ensure growth. Its not just about information any more, our people and sponsors expect more relevant interaction and involvement in tough times, for the fees they pay” (Quote from a Cyberglue client : MIS manager REINZ)
What is it? Memberconnex *MRM is the most advanced Member Relationship Management system available to Associations , professional business networks, and for any member organisation wanting to show its value It is “web native” and is provided on a “Software as a Service” basis without the costs, risks and time of creating and maintaining (or developing) an integrated system for yourselves
What does it do? The system takes an organisation out of using separate databases, spread sheets, manual processes and disconnected web sites – and into a full self service online environment for its members, clients, workers, and volunteers It gives staff the most wisely integrated purpose built system to enable bulk and group management, a single database approach including a deep receivables platform to give full on line accounts and much more…
Helping associations be awesome for their members ! Cyberglue Softare +64 9 9091469 www.cyberglue.com
Who is using Memberconnex MRM ? We have from a part time Executive member running a 100 member organisation (so its really cost effective and web based), to organisations with a national staff team including; all regions management, special interest group management, multiple web sites, full industry and CPD training, commercial activities, National conferences, large ecommerce and product on line revenue streams , Knowledge base, Virtual Intranet, Process management , advanced Profile directories and much more We support loads of unique requirements easily, and have the best practice knowledge of working with staff like yours over the last decade to create a platform deep with efficient workflow (a simple to use - fully integrated operational system and website, with massive functionality) In the last two years we have aided so many organisations bring and show their value to their membership, that they have formed their own independent user group to make the most of the virtual ‘co-operative’ development roadmap (provided in the fixed and low cost subscription)
It works – other organisations like yours are feeling the benefits, Its reliable and safe, It future proofs your organisation, it removes a LOT of operational pains with a fixed cost platform and the ability to add services, revenues and reportable value ! (in most cases previously restricted by resources) Come and join the growth movement, with real time engagement and convenience for your people “The implementation process has been painless” (quote from the CEO of Chartered Secretaries)
Helping associations be awesome for their members ! Cyberglue Software +64 9 9091469 www.cyberglue.com
*What is an MRM ? Unlike a CRM which is a separate database for contact management of customers and managing a sales channel MRM is a wide and purpose built platform integration, made especially for an organisation that wants to treat people as members and key stakeholders in the organisation. An organisation that wants to know and serve its public, members, supporters, and make them feel recognized, valued, and relevant So what is an MRM ? if you integrate together in one system all these components and spend a decade adding simple workflow management for staff:
A CRM A fully Integrated web site framework with massive functionality Web analytics and search engine optimization inclusive Fully integrated knowledge base and permissions layers A fully integrated communications platform with personalization A deep and rich receivables accounting system Advanced self service reporting and filtering capabilities An advanced Events and ticketing platform Full on line e-commerce and product management Advanced directory and profiling system On line editorial suite with dynamic templates and publications Education management system: for from CPD tracking , to unit standards to Accreditation/ Certification and Courseware Full self service user dashboard: for from Public to Board member An integrated member portal environment for networking Multiple website handling Enterprise level content management Then add the highly regarded service level provided by Cyberglue in Implementation, training and on going support, and you have…
Helping associations be awesome for their members ! Cyberglue Software +64 9 9091469