CMU Guest Information Guide - Pre-College

Welcome

Welcome to Carnegie Mellon University (CMU)! Conference & Event Services is happy to assist you with all questions and concerns regarding your accommodations. Our Summer Housing Guest Services Office is located in Stever House (first floor) at 1030 Morewood Avenue. Staff are available in the office Monday-Sunday, 1:30 p.m. – 8:30 p.m. All after-hour accommodations and related issues must also be directed to the Summer Housing Guest Services phone number (412-268-4101).

Emergency Information:

Summer Housing Guest Services Office

Available 24 hours/day, 7 days/week 412-268-4101

University Police

Available 24 hours/day, 7 days/week 412-268-2323

Conference & Event Services Office:

Available Monday - Friday 8:30am - 5:00pm Residence on Fifth 4700 Fifth Avenue, 2nd Floor

Pittsburgh, PA 15213

Phone: 412-268-1125 (Conferences & Events Business Office)

Email: confserv@andrew.cmu.edu

Web: www.cmu.edu/conferences

Computing Services

9:00 a.m. - 5:00 p.m.

412-268-HELP

All questions and concerns regarding your computer, email recovery, etc.

Health Services

Monday, Tuesday, Wednesday, Friday: 8:30 a.m. - 5:00 p.m.

Thursday: 10:00 a.m. - 5:00 p.m.

412-268-2157

After-hours contact information will be provided by residential staff.

Safety & Security

Immediately report any missing items or suspicious persons and activities to University Police. Do not tamper with any equipment, including smoke detectors and fire alarms. Individuals will be charged for tampering.

Housing & Facilities

Carnegie Mellon ID Card:

One of the most important items that you will need at Carnegie Mellon is your ID card. It is your official photo ID and will be part of your everyday campus life. It is used to access the following university facilities and services:

• University Housing residence halls

• Campus Printing

• University Libraries

• Local transportation (bus, incline, etc.)

• Dining Services meal plans

• Athletic facilities

Carnegie Mellon’s ID Card Services Office can assist you with any ID card problem you may encounter. In addition, if your card is lost or stolen - report to the card office immediately. They will deactivate your old card and transfer any balances to a new card right away. Replacement card fees do apply. This office is located in the lower level of Warner Hall, in the HUB, and may be contacted via telephone (412-268-5224) or email (idplus@andrew.cmu.edu).

For additional information, visit the ID Card Services Office website at www.cmu.edu/idplus.

Laundry:

Washers and dryers are available in each of the summer residence halls or a designated on-campus laundry facility.

Mail:

The Post Office Package Pick-Up Center is located in the lower level of the Cohon Center and will be open Saturday, June 22nd from 9:00 a.m. - 3:00 p.m. Package pick-up regular hours of operation are Monday-Friday 9:00 a.m.5:00 p.m. Closed Saturday and Sunday.

The Postal Services Front Counter (for stamp and money order purchases and for your mailing needs) regular hours of operation are Monday - Friday 9:00 a.m. - 5:00 p.m.

Pre-College mailing address: Student’s full name

Pre-College Summer Studies SMC #7361 5032 Forbes Ave. Pittsburgh, PA 15289-3890

Campus Maps:

Interactive and printable campus maps are available on the university’s website at: https://www.cmu.edu/visit/mapsparking-transportation.html

On Campus Dining Options:

A list of campus dining venue locations, hours of operation and menus can be found on the university’s website at: https://apps.studentaffairs.cmu.edu/dining/ conceptinfo/?page=listConcepts

Key Information

Carnegie Mellon University has one of the safest lock systems because it locks automatically. You must carry your key card with you at all times. CMU cannot assume responsibility for any lost or stolen items left unattended.

Lock-Outs:

Should you inadvertently lock yourself out of your accommodation, please contact University Police (412268-2323). Please note that you will experience a delay if University Police is responding to a campus emergency at the time of your lock-out.

Lost Keys:

If you lose your ID card (also your room key), you must visit the HUB, located in the lower level of Warner Hall, during regular business hours (please see below) to get a replacement ID card. Fees do apply. If you happen to lose your card outside of the below hours, you must visit Summer Housing Guest Services on the first floor of Stever House to get a temporary key until you are able to go to the HUB.

HUB Hours of Operation

Monday, Wednesday, Friday: 8:30 a.m. - 4:30 p.m. Tuesday, Thursday: 10:30 a.m. - 4:30 p.m.

Using the Electronic Key Card:

• Hold your room key against the black part of the lock until a light appears.

• If a green light appears, you have access and can turn the handle to open the door.

• If a yellow light appears, enter your 4-digit pin. If you entered your pin correctly, a green light will appear and you can open the door. If you are residing in Fifth and Clyde, you will need to enter the pound (#) sign after the pin.

• If a red light appears, seek staff assistance.

Transportation

Bus Transportation:

The Pittsburgh Regional Transit (PRT) System can take you almost anywhere: three different malls, entertainment complexes, the airport, IKEA, Target and anywhere downtown. Your Carnegie Mellon photo ID card provides Pittsburgh Regional Transit at no cost. PRT schedules can be found online at: www.rideprt.org.

Campus Shuttle and Escort:

Parking and Transportation Services provides transportation late at night to residential halls and university apartments in the Oakland, Shadyside and Squirrel Hill communities. Your safety is of utmost concern, so please use this service instead of walking alone. Visit https://www.cmu.edu/parking/transport/index.html for the most recent schedule information.

The “Do’s” For Fire Safety While Staying In Campus

Accommodations

• Do learn your primary (most direct) evacuation route and a secondary evacuation route of the residence hall you will be residing in.

• Do plan an outside meeting location where accountability can be checked.

• Do stay with your food as you are preparing it. If you leave the kitchen area, even for a brief period of time, turn off the appliance. Cook with caution - it is one of the leading causes of fire alarm events at universities.

• Do use a multiple outlet power cord when plugging in more than two electrical devices.

• Do immediately evacuate the building upon activation of the building’s fire alarm system. Get out and stay out. Never attempt to go back into a building that you have just evacuated for any reason.

• Do keep all objects away from any fire sprinkler head(s).

• Do keep fire doors closed. They are intended to keep fire and smoke from spreading throughout a building. Keeping a fire door open with a wedge or object defeats the purpose of the fire door.

• Do practice caution when using the laundry facilities. Keep the area around the dryers clear of combustibles. Clothing that comes in contact with flammable substances (paint thinner, gasoline, etc.) should be laid outside to air dry. Once dry they can be washed and dried as usual.

• Do turn any fans you are using OFF before you leave your room.

The “Do Not’s” For Fire Safety While Staying In Campus Accommodations

• Do Not use the elevator as a means of egress during a building evacuation, take the stairs.

• Do Not stand next to a building you have just evacuated from. The first responders will be trying to gain entry and you could impede their progress and endanger yourself if you are too close to the building.

• Do Not overload the wall outlets in your room; use a multiple outlet power cord with built-in fuse.

• Do Not disregard the alarm notification of a building’s fire alarm system. When in doubt you must get out.

• Do Not hang anything from a fire sprinkler head, EVER.

• Do Not prop open a fire door. Some fire doors in a building are tied into the building’s fire alarm system and will close upon activation of the building’s fire alarm system automatically.

• Do Not burn candles, smoking materials or similar products in your room.

All guests staying in university housing must comply with university policies and procedures and are bound by the Conference & Event Services Terms & Conditions for Conference Housing & Guest Housing, which can be found at: www.cmu.edu/conferences/terms

Important Numbers

Summer Housing Guest Services Office: (Available 24 hours/day, 7 days/week) 412-268-4101

Conference & Event Services - Business Office: (Available Monday-Friday, 8:30 a.m. - 5 p.m.) 412-268-1125

University Police: 412-268-2323