Welcome to Carnegie Mellon University
Guest Information Guide Pre-College
Welcome Conference & Event Services: Residence on Fifth 4700 Fifth Avenue Pittsburgh, PA 15213 Phone: 412-268-4101 (Summer Housing Guest Services Office) 412-268-1125 (Conferences & Events Business Office) Email: confserv@andrew.cmu.edu Web: www.cmu.edu/conferences Welcome to Carnegie Mellon University (CMU)! Conference & Event Services is happy to assist you with all questions and concerns regarding your accommodations. Our Summer Housing Guest Services Office is located in Stever House (first floor) at 1030 Morewood Avenue. Staff are available in the office Monday-Sunday, 1:30 p.m. – 8:30 p.m. All after-hour accommodations and related issues must also be directed to the Summer Housing Guest Services phone number (412-268-4101). Emergency Information: Summer Housing Guest Services Office Available 24 hours/day, 7 days/week 412-268-4101 University Police Available 24 hours/day, 7 days/week 412-268-2323
Computing Services 9:00 a.m. - 5:00 p.m. 412-268-HELP All questions and concerns regarding your computer, email recovery, etc. Health Services Monday, Tuesday, Wednesday, Friday: 8:30 a.m. - 5:00 p.m. Thursday: 10:00 a.m. - 5:00 p.m. 412-268-2157 After hour contact information will be provided by residential staff.
Housing & Facilities Carnegie Mellon ID Card: One of the most important items that you will need at Carnegie Mellon is your ID Card. It is your official photo ID and will be part of your everyday campus life. It is used to access the following university facilities and services: • University Housing residence halls • Campus Printing • University Libraries • Local Port Authority Transit (bus, incline, etc.) • Dining Services meal plans • Athletic facilities The Carnegie Mellon ID Card Office can assist you with any ID Card problem you may encounter. In addition, if your card is lost or stolen - report to the card office immediately. They will deactivate your old card and transfer any balances to a new card right away. Replacement card fees do apply. This office is located in the Lower Level of Warner Hall, in the HUB, and may be contacted via telephone (412-2685224) or email (idplus@andrew.cmu.edu). For additional information, visit the Carnegie Mellon Card Office website at www.cmu.edu/idplus. Laundry: Washers and dryers are available in each of the summer residence halls or a designated on-campus laundry facility. You are able to view a virtual laundry room to check for washer/dryer availability at this link: www.laundryview.com/cmu.
Mail: The Post Office Package Pick-Up Center is located in the lower level of the Cohon Center and will be open Saturday, July 2nd from 9:00 a.m. - 3:00 p.m. Package pick-up regular hours of operation are Monday-Friday 9:00 a.m. - 5:00 p.m. Closed Saturday and Sunday. The Postal Services Front Counter (for stamp and money order purchases and for your mailing needs) regular hours of operation are Monday - Friday 9:00 a.m. - 5:00 p.m. Pre-College mailing address: Student’s full name Pre-College Summer Studies SMC #7361 5032 Forbes Ave. Pittsburgh, PA 15289-3890
Key Information Carnegie Mellon University has one of the safest lock systems because it locks behind you automatically. You must carry your key card with you at all times. CMU cannot assume responsibility for any lost or stolen items left unattended. Lock-Outs: Should you inadvertently lock yourself out of your accommodation, please contact University Police (412268-2323). Please note that you will experience a delay if University Police is responding to a campus emergency at the time of your lock-out. Lost Keys: If you lose your room key, you must visit the HUB, located in the lower level of Warner Hall, during regular business hours (please see below) to get a replacement identification card. Fees do apply. If you happen to lose your card outside of the below hours, you must visit Summer Housing Guest Services on the first floor of Stever House to get a temporary key until you are able to go to the HUB. HUB Hours of Operation Monday, Wednesday, Friday: 8:30 a.m. - 4:30 p.m. Tuesday, Thursday: 10:30 a.m. - 4:30 p.m. Using the Electronic Key Card: • Hold your room key against the black part of the lock until a light appears. • If a green light appears, you have access and can turn the
handle to open the door. • If a yellow light appears, enter your 4-digit pin. If you entered your pin correctly, a green light will appear and you can open the door. If you are residing in Fifth and Clyde, you will need to enter the pound (#) sign after the pin. • If a red light appears, seek staff assistance.
Transportation Bus Transportation: The Port Authority Transit (PAT) System can take you almost anywhere: three different malls, entertainment complexes, the airport, IKEA, Target and anywhere downtown. Your Carnegie Mellon photo I.D. provides Port Authority transportation at no cost. PAT schedules can be found online at: www.portauthority.org. Campus Shuttle and Escort: Parking and Transportation Services provides transportation late at night to residential halls and university apartments in the Oakland, Shadyside and Squirrel Hill communities. Your safety is of utmost concern, so please use this service instead of walking alone. Visit https://www.cmu.edu/parking/shuttle/ for the most recent schedule information.
Safety & Security Immediately report any missing items or suspicious persons and activities to university police. Do not tamper with any equipment, including smoke detectors and fire alarms. Individuals will be charged for tampering.
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View a map on your handheld device: cmu.edu/map
ACADEMIC/ADMINISTRATIVE
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Coulter Welcome Center ...... WC Office of Undergraduate Admission ................................AD Art Park ........................................ AP Center for Student Diversity & Inclusion................................. DI Dining Services ......................... DN Disability Resources ............... DR Entropy+ Convenience Store ........................................... EN The Fence ..................................... FE Fifth Avenue Neighborhood Commons ................................FCL Housing Services ..................... HO The Hub .......................................HU Human Resources ....................HR Kraus Campo ............................. KC Legacy Plaza ................................LP Miller ICA .....................................ML Office of International Education ................................OIE Pausch Bridge............................ PB Peace Garden ............................ PG University Health Services ..... HS University Store......................... US Walking to the Sky ....................WS
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View bicycle parking locations at cmu.edu/bicycle-parking
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Visit our on-campus dining locations at cmu.edu/dining-locations
Did You Know? • Stever House was the first green dormitory in the U.S., built in 2003. It has a LEED silver designation. • Started in 1994, the “Wireless Andrew” network laid the foundation for today’s Wi-Fi that allows computers and mobile devices to access the internet anytime, anywhere-- wirelessly. • CMU alumnus Freddy Anzures (‘99) was one of the select few who helped design the iPhone. • Polymer scientist and alumna Stephanie Kwolek made a discovery in 1965 that led to the Kevlar® fiber, which is used in protective clothing for firefighters and bulletproof vests. • The Smiley :-) was created by CMU research professor Scott Fahlman in 1982, the beginning of emoticons in email. :-O • CMU alumnus and professor Luis von Ahn and his colleagues are responsible for developing CAPTCHAs, those wavy, distorted words online shoppers often need to decipher before completing a transaction. • The GigaPan Camera System, developed by CMU professor Illah Nourbakhsh and project scientist Randy Sargent, is a robotic device that enables any digital camera to shoot breathtaking multibillionpixel panoramic images. • Countless CMU alumni have shaped the world of entertainment, including Ted Danson of “Cheers,” Zachary Quinto of “Star Trek,” Tamara Tunie of “Law and Order: SVU,” and Matt Bomer of “White Collar.”
The “Do’s” For Fire Safety While Staying In Campus Accommodations •
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Do learn your primary (most direct) evacuation route and a secondary evacuation route of the residence hall you will be residing in. Do plan an outside meeting location where accountability can be checked. Do stay with your food as you are preparing it. If you leave the kitchen area, even for a brief period of time, turn off the appliance. Cook with caution - it is one of the leading causes of fire alarm events at universities. Do use a multiple outlet power cord when plugging in more than two electrical devices. Do immediately evacuate the building upon activation of the building’s fire alarm system. Get out and stay out. Never attempt to go back into a building that you have just evacuated for any reason. Do keep all objects away from any fire sprinkler head(s). Do keep fire doors closed. They are intended to keep fire and smoke from spreading throughout a building. Keeping a fire door open with a wedge or object defeats the purpose of the fire door. Do practice caution when using the laundry facilities. Keep the area around the dryers clear of combustibles. Clothing that comes in contact with flammable substances (paint thinner, gasoline, etc.) should be laid outside to air dry. Once dry they can be washed and dried as usual. Do turn any fans you are using OFF before you leave your room.
The “Do Not’s” For Fire Safety While Staying In Campus Accommodations • •
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Do Not use the elevator as a means of egress during a building evacuation, take the stairs. Do Not stand next to a building you have just evacuated from. The first responders will be trying to gain entry and you could impede their progress and endanger yourself if you are too close to the building. Do Not overload the wall outlets in your room; use a multiple outlet power cord with built-in fuse. Do Not disregard the alarm notification of a building’s fire alarm system. When in doubt you must get out. Do Not hang anything from a fire sprinkler head, EVER. Do Not prop open a fire door. Some fire doors in a building are tied into the building’s fire alarm system and will close upon activation of the building’s fire alarm system automatically. Do Not burn candles, smoking materials or similar products in your room.
All guests staying in university housing must comply with with university COVID-19 mitigation policies and procedures and are bound by the Conference & Event Services Terms & Conditions for Conference Housing & Guest Housing, which can be found at: www.cmu.edu/conferences/terms
Important Numbers Summer Housing Guest Services Office: (Available 24 hours/day, 7 days/week) 412-268-4101
Conference & Event Services - Business Office: 412-268-1125
(Available Monday-Friday, 8:30 a.m. - 5 p.m.)
University Police: 412-268-2323