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Component Manufacturing dverti$er
Adverti$er
Don’t Forget! You Saw it in the
May 2018 #10226 Page #18
Emerging Pillars for Business Success Ben Hershey, CEO & Coach 4Ward Consulting Group, LLC
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s companies grow and change, we should ask ourselves—what are the essential pillars of support that help companies succeed? While making changes that will transform their businesses, successful companies will rely on core pillars that form the foundation of who they will be in the future. The characteristics that I help companies leverage are: • Transforming the business use of data • Deploying risk management to grow the business • Creating a business culture that serves as a center of excellence • Modeling the business for automation • Practicing Lean, Lean and more Lean Making changes in your company can be difficult if your culture does not support it; but change is good and needed. These pillars will help you as you advance your business to the next level.
Leverage Your Business Data My Dad would use the adage “garbage in-garbage out” when talking about the use of the computers back in the late 1970s, and it is still a valid assessment today! Too much data can erode what you really want to see or measure, and data that is not accurate is just as bad. When I am working with a team to implement a labor tracking scheme or Houlihan method, if data is not recorded properly, or if someone is not logging time properly, it distorts the assessment. How many times have you used the shop management software only to find out employees are not logging in and out? Business data includes monitoring performance for your teams and your customers. Why it matters: To successfully progress toward digital business transformation, a company must capture, digitize, and optimize all customer and manufactured product touchpoints. It must look at a combination of the business model and the end-to-end process flow, which involves all the steps that occur and what is measured against KPIs. If you have a dashboard or a KPI you post which means little to everyone, then that is all you will get out of performance. Make sure your dashboard and KPIs are forward-looking, focused, and easily read by the whole team.
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