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Component Manufacturing dverti$ dverti $ er
Don’t Forget! You Saw it in the
Adverti$$er
August 2021 #13265 Page #19
Building a Reputation for Reliability with Full Support Cullen Ellis, Spida Sales and Technical Manager
orking in our industry in several different roles and being around equipment for a long time now, I have seen what gets a piece of machinery a good reputation – it’s reliability. I have lost count of the number of times I have been talking to someone about the old Klaisler rolsplicer, which has been around 50+ years, and they have commented, “We have one of those and it is still going strong.” Although it is not a complicated piece of machinery, it is testament to the way it was and is still being built now by Spida USA. It is this sentiment as a machinery manufacturer you strive to have with all of the equipment that leaves your factory.
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So, in addition to great machinery, what do you need? A good maintenance program! The companies that I have seen with the least downtime due to machinery breakdowns run very wellscheduled preventative maintenance programs on all of their equipment. These companies understand that, just like your car, these machines need regular maintenance to perform at their best (and unlike a car, the machinery makes you money!). Preventative maintenance can be done internally or by qualified technicians who know the machinery inside and out. Even with preventative maintenance (or mainly without) all machinery is subject to breakdowns, so it is important to know that the company you have purchased equipment from is as determined as you are to see you back up and running in the shortest amount of time. Over the past few years, Spida USA has been putting together a service and install crew who are dedicated to keeping our customers’ machinery installed right and functioning well for many years to come. It’s not easy to find the right balance of someone who is prepared to travel, has good trouble-shooting ability, good mechanical,
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