Dejavoo Z9 & 11 Quick Reference Guide To power on, press and hold
Sale
Refund
Void/Purchase Correction
Batch Settlement
1. If Clerk ID/Invoice/PO is enabled, enter it then press OK. 2. Enter the amount then press OK.
1. Tap PURCHASE then tap REFUND . 2. Enter the amount then press OK.
1. Tap PURCHASE then tap CORRECTION.
1. Press OK.
2. Enter the Invoice number from the original sale then press OK.
2. Tap SETTLEMENT.
3. If TIP is enabled Enter the tip amount then press OK.
3. Confirm the amount then press OK.
4. Confirm the amount then press OK.
3. Tap SELECT .
3. Tap SETTLE DAILY BATCH.
4. If applicable, enter the manager password (1234) then press OK.
4. Tap OK to confirm.
5. Tap/swipe/enter card # or Insert the Card into the chip reader.
5. Tap/swipe/enter card # or Insert the Card into the chip reader.
5. If applicable, Insert the Card into the chip reader.
If there is an open batch, it will print.
6. If cashback is enabled, enter the amount then press OK.
6. Confirm the amount then press OK.
6. If applicable, Select the account/enter the PIN then press OK.
On screen Help
7. If applicable, confirm the amount then press OK.
7. If applicable, Select the account/enter the PIN then press OK.
7. If applicable, have the customer sign on screen.
Once approved, remove card and the receipt will print.
Once approved, remove card and the receipt will print.
For Immediate assistance with all terminal Functions, press the # button and Help will appear on the display to assist with explanations/ next steps Press CANCEL to exit help.
8. If applicable, Select the account/enter the PIN then press OK. Once approved, remove card and the receipt will print.
4. If applicable, enter the manager password (1234) then press OK.