Training Directory 2019

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THE FUTURE STARTS NOW Look for our updates on directory.trainingmatters.ca Canada Post Canadian Publication Mail Sales Product Agreement No. 40841632 317 Reid Street, Peterborough, ON K9J 3R2

INSIDE: Breaking Into Auto Repair Complete Course Listings Training with the Skills Canada Team Plus: The Learning Culture, OEM Certification, Betag and much more!

CONTENTS

TRAINING

DIRECTORY PUBLISHER Darryl Simmons 9 0 5 . 3 7 0 . 0 1 0 1 publisher@collisionrepairmag.com VP INDUSTRY RELATIONS AND ADVERTISING Gloria Mann 6 4 7 . 9 9 8 . 5 6 7 7 advertising@collisionrepairmag.com MANAGING DIRECTOR IMM/DIRECTOR BUSINESS SOLUTIONS & MARKETING Ellen Smith 4 1 6 . 3 1 2 . 7 4 4 6 ellen@mediamatters.ca

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INDUSTRY RELATIONS ASSISTANT Wanja Mann 6 4 7 . 9 9 8 . 5 6 7 7 advertising@collisionrepairmag.com EDITOR Cindy MacDonald 9 0 5 . 3 7 0 . 0 1 0 1 cindy@mediamatters.ca ART DEPARTMENT Jill Thacker 9 0 5 . 3 7 0 . 0 1 0 1 jill@mediamatters.ca

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CONTRIBUTORS Sue Dickens, Trevas W, Cecile Bukmeier, Jordan Arseneault Training Directory™ is published by Media Matters Inc., publishers of:

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FE AT U RED ART I CLES 11 16 20 22

M A K I N G A S TA R T Cecile Bukmeier One determined apprentice eventually found a welcoming environment.

The Training Directory™ is dedicated to serving the business interests of the automotive industry. It is published by Media Matters Incorporated. Material in the Training Directory™ may not be reproduced in any form without written consent from the publisher. The publisher reserves the right to refuse any advertising and disclaims all responsibility for claims or statements made by advertisers or independent columnists. All facts, opinions and statements appearing within this publication are those of the writers and editors, and are in no way to be construed as statements, positions or endorsements by the publisher. Media Matters Incorporated would like to thank the Ontario Media Development Corporation and the Province of Ontario for their generous support in helping to launch the Training Directory™.

“We acknowledge the financial support of the Government of Canada”

TA K I N G T R A I N I N G I N T O T H E C L O U D S Cindy MacDonald Patrice Marcil of Axalta talks about training formats and return on investment.

PREP SCHOOL FOR REFINISH PREPPERS Cindy MacDonald P P G ’s b u s i n e s s d e v e l o p m e n t c e n t r e s k i c k o f f n e w c o u r s e s .

PRINTED IN CANADA ISSN 1707-6072 CANADA POST CANADIAN PUBLICATIONS MAIL SALES PRODUCT AGREEMENT No. 40841632. RETURN POSTAGE GUARANTEED. Send change of address notices and undeliverable copies to: 86 John Street Thornhill, ON L3T 1Y2.

K E E P I N G PA C E D U R I N G A T I M E O F C H A N G E Jordan Arseneault B E TA G I n n o v a t i o n C O O D a v e F l o c k h a r t o n t r a i n i n g a n d w h y i t m a t t e r s .

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CHALLENGING CONVENTION Cindy MacDonald Challenging the status quo and improving leadership skills and process.

RAISING THE BAR Cindy MacDonald I n S a s k a t c h e w a n , a u t o b o d y t r a i n i n g i s k e e p i n g p a c e w i t h a c h a n g i n g i n d u s t r y.

TRAINING FOR TOMORROW Cindy MacDonald F i x A u t o ’s t r a i n i n g c e n t r e u s e s t o p n o t c h e q u i p m e n t f o r c o l l i s i o n r e p a i r.

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FUELING EXCELLENCE

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CHEERING FOR THE CHAMPIONS

Cindy MacDonald Building training into the business model empowered employees and attracts top new talent.

Cindy MacDonald C o m p e t i t o r s a n d t h e i r t r a i n e r s p r a c t i c e d a t S ATA’s O n t a r i o t r a i n i n g c e n t r e .

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Apprenticeship C o r e Tr a i n i n g Structural Repair We l d i n g Non-Structural Repair Aluminum

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Pa i n t & R e f i n i s h i n g Health and Safety Management/Estimating C u s t o m Tr a i n i n g R e cy cl i n g Tr a i n i n g OEM Specific

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PUBLISHER’S PAGE

FACING THE FUTURE A Bright future awaits those with the drive to succeed

By Darryl Simmons

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ll great journeys begin with a first step, and few of result of the ceaseless technological advancement of aulife’s possible journeys are as great as a career in tomobiles, a personal commitment to self-improvement isn’t just a beneficial trait for an ambitious collision prothe exhilarating world of collision repair.

As those who make their livelihoods restoring vehicles fessional, it is a vital one.

To celebrate this aspect of the collision community’s culto pre-accident condition already know well, a career in the collision sector can be immensely rewarding. It isn’t ture, we have included several stories about the careers of the healthy salaries offered to auto technicians that I am industry professionals who exemplify this personal commitreferring to when I talk about rewards—though the salaries ment to expanding their collision repair skillset throughout are very healthy. Rather, it is the sense of purpose that so their careers. Our hope is that, by sharing these stories, we many auto repairers feel in performing their daily duties. can help to enshrine the importance of the culture-of-trainAfter all, what could be more rewarding than providing ing within Canada’s collision community.

Whether you are a high school student considering people—many of whom have recently been in serious and often traumatizing collisions—with the peace-of-mind possible career paths or a hardened industry veteran that comes from knowing their lives may return to normal. with decades of experience working in bodyshops, I inNow it comes down to you. You hold in your hands the vite you to take a look through the courses detailed in most comprehensive guide to training in Canada’s collision this magazine.

I challenge you to identify the course or training prorepair industry. As its publisher of Collision Repair’s 2019 Annual Training Directory, I can think of no higher honour for this issue than to serve as the first step in one of its reader’s life-changing journey into A S R ESULT OF T H E CEA SELESS the auto repair industry.

T ECH NOLOGICA L A DVA NCEMENT OF In producing this special issue, our editorial team has done a fanAU TOMOB IL ES, A PER SONA L COMMITMENT T O tastic job of contacting colleges and compiling course listings from S ELF-IMPR OVEMENT ISN’T JUST A B ENEFICIA L across all provinces. From a look at T R A IT FOR A N A MB ITIOUS COL LISION the different types of training offered by Canada’s many excellent PR OFESSIONA L , IT IS A VITA L ONE. auto repair programs to the specialized training classes manufacturers offer to industry professionals, this gram that most interests you, and to imagine the impact book has it all.

From the beginning, we intended for this special issue enrolling in it would have on your career and your life.

If you do find yourself drawn to a particular course or to do more than encourage young people to consider building careers in collision repair. In fact, this issue is program, then I urge you to steel yourself and enroll. I just as devoted to providing qualified auto technicians know the risks will be outweighed by the rewards While and painters with the information they need to hone not everyone may have the drive, determination and talent to succeed in this field, those with the courage to try their existing skills.

While career training in other fields might end on the are off to a great head start. TD date one receives one's diploma, in the collision sector, the idea of ever being fully trained is an anathema.

While this might have been the case for auto technicians until the 1980s, the arrival of anti-lock braking systems and—somewhat later—onboard vehicle computers, this era came to an end. As the technology found within vehicles changes, technicians must learn new procedures to perform ever more complex repair procedures. As a D I R E C T O R Y. T R A I N I N G M AT T E R S . C A

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Dear Readers,

March 29th, 2019

The skills that our economy requires are always changing and, as a community, we need to invest in hard-working Canadians and ensure that they have the most up-to-date skills to stay competitive. The automotive industry is facing sweeping changes with the introduction of new technologies – assisted driving technologies, smart cars, electric, and hybrid self-driving cars.

As Chair of the House of Commons Committee on Human Resources, one of my central concerns is skills development. Several times a year, our committee undertakes investigations into the labour market to understand what Canadians are facing, and often, we hear that skills development and new experiences are necessary parts of staying competitive.

Many working Canadians don’t realize that there are tools and information about upgrading their skills and qualifications – some courses are available through your workplace, some through the provincial government. The Training Directory powered by Collision Repair magazine not only underscores the importance of training within this sector, but provides a listing of training providers and information for those working in the industry or considering it as a career choice. As of March 2019, the federal government will be helping Canadians afford new training with the Canada Training Benefit (CTB). The CTB will provide $250 per year to take new courses – and it stacks. If you don’t use it the first year, you’ll get $250 added the next year, and so on, up to $5000.

It’s important that we keep learning and growing as professionals to open ourselves up to new opportunities. The economy is going to transform radically over the next few decades. As a nation, let’s make ourselves ready for those opportunities by continuing to adapt and grow.

All my best,

MP Bryan May Member of Parliament for Cambridge Chair of the HUMA Committee

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Cecile working with a student. During her own apprenticeship, she had been discouraged by months of being allowed to work on only menial tasks.

THE NEW KID

Breaking into the industry

By Cecile Bukmeier

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nowing that you have people to lean on is extremely important in this industry.

In fact, feeling isolated is a major reason why many individuals leave their place of work.

Consequently, mentorship can have a big impact on the culture of the repair industry. If people feel like they fit in and are supported, they will be satisfied at their place of employment, engage in repair procedures and become better and more reliable employees.

In high school, my initial experience in collision repair was difficult and I often felt secluded and alone. My first boss encouraged me to work at the reception desk and to stay away from working in the back of the shop, as it was a “challenging environment.” I told him that I wanted to learn autobody and that I would do whatever it took to be a part of the shop.

He reluctantly gave me a cleaning position with the shop, in which I was responsible for sweeping the floors and taking out both used parts and garbage. I knew I had to start somewhere and I believed that if I proved I could handle heavy parts and keep the shop clean, eventually I would get promoted to the wash bay or prep station.

It always seemed that the techs were trying

to keep me busy with cleaning. I felt like no one wanted to help me progress in learning about the industry. Garbage was thrown on the ground, even though there were garbage cans every 10 feet. While I was cleaning, I would see my colleagues laughing and throwing sandpaper in the opposite direction of the trash can. When I asked technicians to show me what they were working on, they would tell me that

I S TA R T E D T O F E E L D E J E C T E D, A F T E R M A N Y MONTHS OF SWEEPING A N D TA K I N G O U T T H E TRASH.

they were too busy and instruct me to sweep their stall and take out used parts instead.

I did not have any friends in the autobody industry. My friends from my high school were

confused as to why I would want to work in a noisy, dusty and demanding environment.

None of them had the same passion for vehicles that I did. They would often say, “What do you expect? You shouldn’t be in a shop.”

They said it was impractical for me to believe that technicians would take me seriously. They thought of shops as a place where the guys could go to hangout.

I felt no one understood my discouraging apprenticeship experience. After many months of sweeping and taking out the trash, I began to feel dejected . It was unfair that the technicians and manager didn’t take me seriously as a hopeful apprentice. I began to believe that I would never get the opportunity to elevate my abilities and become an autobody technician if I continued in the role I was in.

I wasn’t until I attended a 12-week preapprenticeship program that I began to gain practical knowledge. This was extremely important; it allowed me to advance my education before attempting to return to a shop. I finally made some friends who shared my interest in autobody repair, and the students and teachers were supportive during the learning process at school. While enrolled D I R E C T O R Y. T R A I N I N G M AT T E R S . C A

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in the course, we were required to complete work experience in a bodyshop as part of our assessment. I met with shop managers and told them that a four-week practicum was part of the training program, and it was required that I work on tasks an autobody technician apprentices would complete. I was met with raised eyebrows and questions about my competence and comfort with hard work.

I went to at least a dozen shops before I found one that agreed to take me on. My job was to sand and mask vehicles for refinishing.

I met with the painter and the manager told

him that he would be responsible for watching over my training and ensuring I did the work correctly. I tried to do everything he told me, but after a couple weeks, he stopped directing me. I would see him remove my masking in the booth and redo almost every job I sent to him. I was confused as to why, and when I asked him, he told me not to worry about it.

I began to receive different types of jobs, such as painting the shop walls, organizing body panels and restocking prep area supplies.

After the four-week practicum, the manager told me that they would keep me on and pay

Cecile working in a paint booth. When she first started applying for autobody repair technician jobs, she would get turned town “over and over again.”

PA S S I N G O N K N O W L E D G E AND EXPERIENCE SHOULD BE A GOAL OF ANYONE COMPETENT IN A PROFESSION.

me minimum wage. I decided to stay and try harder to complete quality repairs. I made sure my masking was tight with no pockets and tried to ensure that my blocking was done correctly.

My assigned jobs took longer, but they were better, and I did not see as much revising done.

After a month, another more experienced and efficient prepper was hired on. Soon after, my manager told me there was a shortage of work at the shop and that they would not be able to keep me as an apprentice. Even though I was let down again, I didn’t give up. I knew I could succeed in the trade with more practice.

I drove around the city with my new resumes, looking for employment. I felt confident that I had more experience and knowledge of the industry. I eventually found employment at

After a rough start to her career, Cecile is eager to use her position to help make entering the workforce easier for people of diverse backgrounds.

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a small family-run shop. I would be the only apprentice, so I would be required to complete all aspects of the repair processes, from disassembly to minor bodywork and painting to reassembly of the repaired vehicles. With help, my skills and knowledge flourished, and so did the shop.

I was able to develop relationships with the new employees and they showed me respect.

We were all able to work together as a team.

No one can be expected to be proficient when they start out. Passing on knowledge and experience should be a goal of anyone competent in a profession. Some people can be driven away when they feel unsupported. Solving problems, correcting mistakes and steering apprentices toward the correct methods of repair are very important practices for industry professionals to adopt in order for the trade to survive. Having an inclusive, diverse workforce in the shops will keep the desire to work in autobody alive. After all, apprentices are required to complete most of their training on the job. Without some form of mentorship, the apprenticeship experience can be diminished. TD Cecile Bukmeier is an autobody instructor at Northern Alberta Institute of Technology.

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BREAKING INTO THE INDUSTRY

BMW Group Canada’s collision repair program invests in the students of the future

By Cindy MacDonald

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MW Group Canada, in conjunction with its BMW Group Certified Collision Repair Centres (CCRCs) is contributing $90,000 over three years to scholarships for the collision repair sector at two Canadian colleges. The funding takes the form of a $5,000 scholarship for the top three students and $2,000 for the next two top students. This unique program active at both Vancouver Community College (VCC) and Centennial College in Toronto.

The aim, says Gary Lin, CCRC program specialist with BMW Group Canada, is to create awareness of BMW Group’s shop certification program, to demonstrate the quality of these certified facilities at the student level and to steer top students into the CCRC network at a time when finding qualified body techs is a challenge.

“We want students to have to opportunity to work in bodyshops of the 21st century and to understand the truly specialized nature of collision repair in today’s industry,” he explains.

Candidates for the BMW Group Canada Body & Paint Pre-Apprenticeship Scholarship Program are expected to complete a paid work term at a BMW Group CCRC. The scholarship criteria is designed for twoyear, pre-apprenticeship college programs.

Under the current agreement with VCC and Centennial College, the scholarships will have three intakes—students who began the program in 2018, 2019 and again in 2020.

In order to qualify, applicants must maintain marks averaging above 85 percent and also attending 85 percent of classes. They are also required to complete online BMW Group University courses and one in-class BMW Group Brand Academy session.

At VCC and Centennial College, five students were selected by faculty members from the automotive collision and refinish department.

Upon completion of their diploma, three of those selected will receive the $5,000 BMW Group Body

& Paint Pre-Apprentice Scholarship. The other two students will receive a $2,000 award.

The timeline and criteria are similar for both colleges. The five qualifying students at each college are “the best of the best”, Lin says.

The five applicants will be interviewed by BMW Group CCRCs before the end of their second semester and must be employees at a CCRC for a minimum three-month paid internship period after the first year of their college program.

“We want a chance to give students the insight that BMW Group CCRCs and the world of specialized collision repair are viable career option for them,” Lin says.

BMW Group Canada currently has 51 CCRCs in its network with annual expansions planned for the foreseeable future.

Both VCC and Centennial College have roughly 50 students in their 2018 intake class for the automotive collision and refinishing program. TD

With its five scholarships—three worth $5,000, and two, $2,000—BMW Group Canada hopes to inspire a spirit of playful competition among the most talented students.

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Patrice Marcil and Gord Wry.

Louie Lui and Patrice Marcil.

THE DIGITAL FRONTIER Taking training into the future

By Cindy MacDonald

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ontinuous learning is fundamental to VIDEO DELIVERS LESSONS WHEN NEEDED success, in business and in life, says Patrice Marcil notes that the YouTube phenomenon Marcil, customer experience director for has created new opportunities for learning.

North America at Axalta Coating Systems. “Things “There are a lot more ways to access information, keep changing, and if you don’t adapt your skills and YouTube videos are providing a way to and your knowledge to the changes, you are just access the how-to of technology on the web.” not going to be able to follow through. That is not It wasn’t so long ago that the only way to only in the automotive industry. That’s in life, too.” get training was to go to the companies or The respected trainer is also chairman of manufacturers or to school, he recalls. “Video the Canadian Collision Industry Forum (CCIF), is a big deal, especially in this industry,” says Marcil. “People like to touch, but they definitely and brings to the table more than 40 years of experience in the industry. like to see.”

Axalta, a major supplier of refinish coatings, From his early days working for his father at a collision repair shop while in high school, Marcil has had success doing live virtual training moved to teaching collision repair for a decade sessions. “We have a broadcasting studio after graduating from Université de Québec à Trois and from there we broadcast training classes Rivières. He believes teaching is “an important almost every day for up to 90 minutes to social duty.” Later, he moved on to consulting, always working in the collision repair industry, eventually securing a position at Axalta about 20 years ago. Training is his forte.

A strong advocate for training, Marcil believes the process must be ongoing, whether it is handson learning in a shop where skills development turns knowledge into an ability, or management training acquired by reading, online or in a classroom. Marcil believes that, in some cases, less is more.

“Training is not about consumption, not about how much do I need to learn, so I am going to do it all this year – that’s not how it works. It’s much more efficient to learn five or 10 minutes a day than to stop everything and try to learn a lot in one week – especially with adults.”

“I prefer shorts bits of info. A few minutes every Marcil suggests repair shops day is so much better. You just need to have a plan.” should have a development plan for training technicians.

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everywhere in North America,” Marcil explains.

The technicians who tune in are then asked to take a video of themselves performing certain tasks. The next day, the technicians’

W H AT B U S I N E S S O W N E R S S H O U L D B E L O O K I N G AT IN TERMS OF ROI, IS THE “ R E T U R N O N I G N O R A N C E .”

I F Y O U T H I N K T H AT E D U C AT I O N I S E X P E N S I V E , W H AT A B O U T I G N O R A N C E ?

videos are analyzed by the instructor and all other participants taking the program. “We do this so they can see each other, which is part of the natural learning process and something the generation we are dealing with wants,” he continues. “People are sharing their videos openly. Learning from peers is a big thing.”

The other key point about collision repair training in 2019 is immediacy. “We are dealing with the now. Technicians don’t necessarily want to learn about something three weeks before applying it. They want to know at the point of use and at the moment of need.”

MAKE THE MOST OF THE INVESTMENT Recognizing there is an investment of both time and money in training, business owners want to know what their return is.

“Does the training mean you are capable of doing what you plan to do? Is your business plan going to work? I think that’s the return on investment to me,” says Marcil. “There is no magical mathematical equation.”

What business owners should be looking at in terms of ROI, he says, is the “return on ignorance.”

“If we think that education is expensive, then what about ignorance? That’s a visual we use.”

Video works for this industry, Marcil says. Axalta broadcasts training classes almost every day from its studio.

One poor uneducated structural, mechanical or calibration repair can equal a fatality, or multiple fatalities, Marcil states, with emphasis.

Collision repair facilities should have a development plan for employees, he counsels. As a first step, “I would tell shops they need to make sure they have the proper role description for their technicians. They need objectives of where they want their technicians to grow.”

The plan should be reviewed every six months and it should be led by management but include the employees. “The employees need to have some kind of accountability for their own development. That is not the role of the employer,” he says. “It’s up to employees to engage.”

As well, the business must have the right equipment. “It’s the whole package…shops need to have a good vision of where they want to be and how they are going to get there.”

He adds, “At the end of it all, it is not what is taught that counts, it is what is being learned.

Training is an old term. Now, we should be talking about learning and development.” TD As an automotive and refinish industry leader, Axalta offers a state-of-art Learning Campus that allows customers a threetier learning experience, including face-to-face instructorled classrooms, live virtual training, as well as e-learning modules. Axalta is an ASE Accredited Training Provider. For more information go to: axalta.com

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INVEST IN TRAINING Ensuring future success of your business and people

By Sylvain Landry

With the complexity of today's vehicles, it takes a highly skilled technician with advanced tools to perform repairs. Today’s vehicles have technology that help drivers avoid drifting into adjacent lanes or making unsafe lane changes, warn drivers of vehicles behind them when they are backing up, or that brake automatically if a vehicle ahead stops or slows suddenly, or adaptative cruise control that adapts speed to traffic flow, among other things.

These technologies use a combination of hardware (sensors, cameras and radar) and software to help identify safety risks and warn the driver to avoid a crash. it is thus really important that we make sure every component is assembled per original factory location during repairs.

I strongly recommend measuring both ends of the vehicle, even if they don’t physically appear to be damaged. This will confirm that the ends are, in fact, undamaged or that transfer of damage has occurred.

All vehicles in your estimating bay should be 100% measured in 3D to make sure that structural control points are within the OEM-specified tolerances. Modern vehicles have really complex structures and assembled with different types of materials, material strengths and tighter control point tolerances. Each component has to be within a few millimetres of OEM specification upon repair.

A slight misalignment of control points can affect readings of sensors, cameras and radar that can lead to accidents. A 3D pre-scan (blueprinting) will not only ensure the proper repair planning, but will also eliminate any guesswork. Furthermore, it is a must for liability issues that you document the

work to be done. After any repair, remeasure and document the post-repair state of the vehicle for the protection of the shop and you, the technician.

Needless to say, you must follow the OEM repair procedures to the letter for each repair.

Every vehicle should be also scanned with an OBD2 scanner and if required recalibrated to ensure proper function of driving aids. With that proper produced documentation, your technician will have a better picture of the damage analysis of the vehicle.

The technician will repair the car more effectively following the OEM repair manual. After the repair, the 3D post-repair scan will prove that the vehicle has been repaired within OEM tolerances.

THE IMPORTANCE OF TRAINING. When a shop has a well-trained team that ultimately leads to a more profitable and efficient work environment.

Training offers companies an effective way to invest in their employees. When employees feel their employers are interested in their success, they feel more engaged in their jobs. In this way, training leads to a more positive work environment and happier employees. When technicians are not well trained, they tend to make more mistakes that cost the shop money. Well-trained technicians make fewer mistakes and deliver a better final product to your customers.

Arslan Automotive Canada offers free on-site training with the purchase of AccuVision-3D measuring system, TECNA Spot Welders, FIMER Pulse MIG welders, and dent repair systems. arslanauto.com.

Arman Gurarslan, president of Arslan Automotive, working with the 60-36EZ Tecna Smart Plus Spot Welder.

Sylvain Landry, technical manager, demonstrating the 3D Virtual Tram Gauge and the 10-AV700 Accuvision-3D system.

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Photos courtesy PPG

PREP SCHOOL FOR REFINISH PREPPERS PPG’s business development centres kick off new course

By Cindy MacDonald

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nyone in a collision repair centre knows that every stage in the automotive refinish process is critical. One misstep along the way can compromise the result. One very critical step is the first one: making sure a vehicle is properly prepped for refinish.

To that end, PPG has developed a new course designed specifically to train technicians in the craft of refinish preparation. The two-day class, called PPG refinish preparation specialist, is intended for entry-level assistant technicians who have no formal PPG training and work alongside body and refinish technicians using PPG products and processes. The prepper course, as it’s known, will be scheduled regularly at each of PPG’s 16 business-development centres

across North America. “This is a class that our customers requested,” explains Gregg Whitmer, PPG Zone 3 training manager. “We’ve found that there are many instances where technicians working in our customers’ refinish operations are not properly trained on how to prepare a vehicle for refinishing. Yet, if a car isn’t cleaned or sanded correctly, prep work may have to be redone and that affects productivity, efficiency and profitability. So this class directly addresses this concern.”

Students attending a prepper class will be able to develop their skills in substrate cleaning, sanding, masking, and bumper cover and plastic parts preparation. Participants are also taught the importance of keeping a clean and organized

shop. Upon completion of the class, graduates are certified in EPA 6H Area Source Rule requirements and receive a certificate of achievement.

“This class represents our major commitment to training,” says Randy Cremeans, PPG’s director of training. “By training assistant technicians properly at the beginning of their careers, we can help ensure that they’re on the right path for continued success in the collision repair industry.”

The PPG refinish preparationspecialist class is now part of the PPG training curriculum. It is appropriate for entry-level technicians in both small and high-production collision centers, as well as fleet maintenance and repair shops. A complete schedule of PPG training opportunities is available at ca.ppgrefinish.com/training. TD

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BETAG Innovation COO Dave Flockhart.

KEEPING PACE DURING A TIME OF CHANGE BETAG Innovation COO Dave Flockhart on training and why it matters

By Jordan Arseneault

For the past seven years, Dave Flockhart has served as the chief operating officer of BETAG Innovation. During his tenure, Flockhart has played a key role in BETAG’s push to enshrine the importance of training business’ collision facility customers and the industry at large. Recently, Training Directory caught up with Flockhart to discuss the importance of training in the industry.

TRAINING DIRECTORY: Why is training so vital to the collision repair industry?

DAVE FLOCKHART: After a collision, it’s critical that the vehicles involved are repaired in the correct manner in accordance with the procedures that the OEM specifies. Training is so important because of the rate at which the new technologies and materials used in car production continue to evolve. Change is happening quickly, so it’s vital that the T R A I N I N G D I R E C T O RY | 2 0 1 9

knowledge and skills of estimators and technicians keeps pace. The only way to do that is through continuous development and training.

TD: What has been the impact of training on collision repair?

DF: The top priority is safe and proper repairs. But there are also customer satisfaction, productivity and efficiency benefits.

The new technologies and materials used to build cars have created a need to develop and learn new repair techniques. This has taken the collision repair industry time to embrace but we are now seeing the industry as a whole recognizing the importance of developing the knowledge and skills of their estimators and technicians to do that.

To support this, it’s important to continue to implement skills-based training rather than relying solely on theoretical training.

By way of example, we’ve developed a series of hands-on estimator training programs with a couple of OEMS over the past few years, which have focused on vehicle structure, damage analysis and identifying the most appropriate methods for repair. This has resulted in more accurate estimates, better repair plans and fewer supplements within their networks.

TD: What are some of the biggest challenges the industry faces when it comes to training?

DF: There is recognition by repairers that estimators and technicians need to continue to develop their knowledge and skills to be able to repair modern vehicles properly. The problem is the time that is required to do that and the associated cost of lost productivity.

We need to innovate to address this. Online learning is part of the answer, but it will never be a substitute for hands-on, practical skills-based training.

TD: What advice would you give a bodyshop owner looking to maximize the training of its employees?

DF: There is no question about the need for specific technical training as part of the OEM certification process, but alongside this there is a huge opportunity for bodyshop owners to increase the productivity of their estimators and technicians through training.

More than 60 percent of work undertaken by repairers is to outer panels and parts. Today’s most successful body shops have recognized this, shaping and training their teams to become extremely proficient in this area.

Focusing on developing technicians’ knowledge and skills to straighten these steel and aluminum panels properly and efficiently, rather than just replacing them, presents owners with an opportunity to create a significant competitive advantage and realize a compelling return on their training investment.

TD: How can training become more effective at moving forward with the times?

DF: There’s no substitute for practical skills-based training. The reason that most technicians come into this industry is to fix things using their hands. Their default learning style reflects that. Having more hands-on training is, therefore, a critical component.

We also need to take more of an assessment-based approach to training.

Not every technician or estimator needs to go through every class. If you’re starting out in your career, then maybe yes, but otherwise it should be more focused on specific needs. Even experienced technicians and estimators need to be trained in new materials and new repair techniques By assessing the knowledge and skills of an estimator or technician before training, it is possible to identify any gaps and produce a tailored training plan for an individual. This is not only more impactful, but it is also much more cost-effective and minimizes loss of productivity.

We’ve done this very successfully for a Japanese OEM in Europe,

enabling their training program to become more targeted and focus on developing the specific knowledge and skill sets needed to look after their customers and repair their vehicles properly, without requiring everyone to take every class. TD D I R E C T O R Y. T R A I N I N G M AT T E R S . C A

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The first step in mentoring is often focuses on company culture and the need to get people working more effectively, says Luehr (left).

MASTERING THE BURDENS OF COMMAND Why good leaders continually question conventional wisdom

By Cindy MacDonald

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n the collision repair industry now, there is a sense of urgency regarding technical training, and a lot of discussion related to OEM training for certification. Meanwhile, process improvement and standardized operating procedures are still key for businesses looking to improve profitability.

Technical training and process management are two necessities in the current business environment, and “it’s a real challenge for owners and leaders to be able to implement everything at the speed of change right now,” says Dave Luehr, founder of Elite Body Shop Solutions, a consulting and coaching organization serving the autobody industry.

Drawing on his experience in the industry, Luehr notes that collision repair businesses with the fastest cycle times “are not necessarily smarter or more talented, but they do have the ability to continually challenge their beliefs and the many beliefs that are cast upon us by people in the industry that are more interested in maintaining the status quo than improving.”

Elite Body Shop Solutions helps shops

overcome challenges by providing a combination of modern leadership skills and process development.

Often, Luehr says, leaders lack influence and implementation skills: “They can’t get teams on board.”

In the mentor program that forms the core of Elite, mentors work one-on-one with repairers.

The first step is generally to focus on company culture and get people working more effectively.

On the subject of training, Luehr wrote in a recent blog post: “I believe strongly that leaders often underestimate the level of process understanding of their team. It is important to remember that many employees will not readily admit that they don’t understand what you are teaching them. A good teacher will not only explain what the new processes are, but also will explain why they are important to the company’s goals.

“I typically find that employees who have been in the industry for a long time often struggle with new concepts that are contrary to the processes

they have been performing over the years. You have to teach old dogs new tricks.”

When training has been completed, Luehr recommends giving your team a test. A simple, multiple-choice test will quickly reveal the training gaps that need to be addressed. “Large multishop operations know the importance of this step as a crucial factor to their ability to grow quickly,” he says.

A GOOD TEACHER WILL NOT O N LY E X P L A I N W H AT T H E NEW PROCESSES ARE, BUT ALSO WILL EXPLAIN WHY T H E Y A R E I M P O R TA N T T O T H E C O M PA N Y ’ S G O A L S .

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RECRUITING AND RETENTION Once a business has invested in training staff, how can it retain those valuable assets in the face of competition from other shops? With consolidation in the industry, some organizations are aggressively recruiting.

“It’s not a fun thought to spend money [on training] and then have someone leave,” Luehr comments. The answer, he suggests, is to build a business where employees want to stay.

“Everybody’s complaining they can’t attract good people. Well, perhaps you should make your business more attractive.”

If you are trying to attract young people, you can’t stick them in a corner without any kind of career path, he notes. “People want to know that what they do matters.”

Training needs are not limited to technical topics. Luehr remarks that most people involved in collision repair have never received any formal training in how to be a good communicator or leader, or how to conduct an effective meeting. “Communication could likely be the No.1 problem I see in the shops I visit. It causes issues with every aspect of the business including quality, culture, process defects and customer satisfaction.” TD

Dave Luehr is the owner of Elite Body Shop Solutions, a national organization dedicated to moving independent collision repairers closer to their potential. Luehr is also author of The Secrets of America’s Greatest Body Shops. He can be reached at david.luehr@elitebodyshopsolutions.com. elitebodyshopsolutions.com.

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Luehr says the key to employee retention is building a business that is attractive to employees.

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MAKING REPAIRING PLAIN Sask Polytech sets out a syllabus for the future

By Cindy MacDonald

The Sask Polytech shops are certified to OEM standards for Fiat Chrysler, Ford, Kia and Nissan.

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askatchewan Polytechnic has upgraded its two autobody training facilities with up-to-date equipment and a focus on modern repair techniques to prepare students for careers in collision repair. The school has made many equipment purchases in the last few years and gone through a certification process with a third-party organization to receive certifications from several automakers.

Dale Hawkins, program head and instructor for the autobody program at the Regina campus of Sask Polytech, is proud of the school’s progress.

“It’s been key for the students. We can teach them about new things, not the old ways.”

This is partly due to the new equipment, he says, and partly because “certification holds you to a higher standard.” In addition, doing live repair jobs on late-model vehicles sourced from the provincial insurer pushes students to repair vehicles to OEM specs.

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TRAINING TO A CURRENT STANDARD Sask Polytech is the first post-secondary institution in North America to be recognized by Certified Collision Care. This certification recognizes organizations that have made investments in tools, equipment and training required to ensure vehicles are properly repaired to auto manufacturer specifications.

“As vehicle construction and design rapidly evolve, it is challenging for educational facilities to keep pace with change,” says Leanne Jefferies, vice-president of Canadian Operations at Assured Performance Certified Collision Care. “I am thrilled to have Saskatchewan Polytechnic be the first institution to achieve OEM certification with Fiat Chrysler, Ford, Kia and Nissan through the new Certified Collision Care Technical Institute & Community College Certification program. This achievement demonstrates their high level of commitment to excellence in providing students

with relevant, up-to-date automotive training.”

Certified Collision Care manages the collision repair facility OEM certification programs for Fiat Chrysler, Ford, Nissan and Kia in Canada.

Making the certification announcement in 2018, Dr. Larry Rosia, Sask Polytech president and CEO, commented: “This is a very proud moment to showcase the level and quality of training Sask Polytech provides our autobody technician program students. The OEM certification from Certified Collision Care emphasizes the worldclass education our students receive and will help to increase their job-readiness upon graduating.”

ADAPTING TO ALUMINUM Hawkins recalls that outfitting both Regina’s and Saskatoon’s shops for aluminum repairs was one of the biggest challenges for certification.

Both facilities had to invest in Ford specialty tools. Plus, in Regina, a new room was set aside

Dale Hawkins (above) and Scott Kucharyshen (photo at right) received Innovation Awards from the school for their work on the certification project.

The awards were presented by Larry Rosia, president and CEO of Saskatchewan Polytechnic.

for aluminum work, while Saskatoon uses a curtained-off area. Both shops added Pro Spot welders. In Saskatoon, two new paint booths were installed in this past year. The Regina facility added a new frame machine with a measuring system.

Hawkins says the equipment purchases were planned, but the purchases were accelerated to meet the needs of the certification program.

To receive its OEM certifications, Sask Polytech followed the same rigorous process as collision repair facilities, except that some requirements regarding waiting rooms and replacement vehicles were waived since the college does not serve retail customers. During the certification process, compliance was documented and then verified on-site by an inspector.

Sask Polytech offers a one-year certificate and provides the in-school portion of apprenticeship training for the autobody technician programs.

The programs provide students with a solid foundation in the knowledge and skills required to work in motor vehicle body repair and refinishing.

INITIATIVE REWARDED Hawkins and Scott Kucharyshen, the program head for the autobody technician program in Saskatoon, both received an innovation award from the school for their work on the certification

project. In the award presentation it was also standing. The two autobody facilities are working noted the pair are responsible for the school’s toward I-CAR Gold Class recognition. innovative relationship with Saskatchewan Hawkins say it can be challenging for the Government Insurance (SGI). Hawkins says the instructors “ We don’t get to practice every day.” recognition by the college was very gratifying, They can bring in vehicles if they need to practise and completely unexpected. on specific tasks/skills.

For 15 years, SGI has supplied vehicles to the This year, Regina has two student groups college’s automotive service technician and in the one-year program. Saskatoon has one autobody technician certificate programs. By group of 14 students. The college also offers using total-loss vehicles from SGI, students get to apprenticeship training several times a year. work on current model vehicles similar to what the The program is not only attractive to local industry repairs on a daily basis. Over the course students. In recent years, there have often been groups of international students, and Hawkins of this partnership, more than 250 vehicles have says students from Alberta, B.C. and Ontario have been repaired by Sask Polytech students.

Once the repairs and inspections are complete, gone through the program. the vehicles are used by SGI in its employee fleet.

Hawkins says the dean, associate dean and “The students work on live jobs, and they academic chair have been supportive of the are working on new vehicles,” Hawkins progressive ideas for the autobody program. explains. On any given day, the oldest vehicle “All the good stuff that we’ve been doing around in the Regina shop is likely to be a 2015. The here. None of that would have been possible repairs are cost-effective for SGI because the without our supportive leadership. It goes all college doesn’t charge for its students’ labor. the way to the president.”

SGI supplies some of the parts; others are Hawkins is convinced the certification, the purchased by the college, plus the college pays opportunity to work on new cars and the new for paint and refinish supplies. equipment will bring in more students. “Our Instructors at Sask Polytech are all Red Seal enrollment numbers five to six years ago were journeymen, and are expected to hold or be bleak.but now we have a wait list.” Clearly, the working toward Platinum individual I-CAR Sask Polytech team is on the right track. TD

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TRAINING WITH A TECHNOLOGICAL EDGE Fix Auto’s training centre uses top-notch equipment for collision repair, auto service and glass repair

By Cindy MacDonald

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ix Automotive Network (FAN) is set to open its first training centre. Located at the company’s Ontario regional office in Milton, the new training facility includes 575 square metres of shop space and a separate 18-seat classroom.

The new centre will feature some of the most advanced collision repair equipment available, but the facility goes beyond collision repair. In addition to the collision repair business, FAN includes Speedy Auto Service and NOVUS Glass. The newly constructed training centre will provide up-to-date education to serve all three brands. FAN’s franchise strategic partners can send their technicians to the training centre to update their skills and knowledge. Plus, this training centre is great for apprentices needing to hone their skills in a fully functioning collision, mechanical and auto glass shop environment.

"The opening of this new training facility demonstrates the confidence FAN has in our continued growth in Ontario and our commitment to supporting our franchise strategic partners,” says Daryll O’Keefe, regional vice-president, FAN Ontario and Manitoba. “People throw around ‘ state-of-the-art’ a lot, but in this case there’s really no other way to put it. The equipment students will be using in the new training centre is simply the best available.”

The equipmen is worth a look. It includes a fully equipped downdraft Global Finishing

Solutions spray booth, complete with a REVO Infrared Accelerated Curing System. A prep area is located next to the booth and can function as a complete downdraft paint booth with its own REVO drying system. Compressed air centres by Kaeser take care of the compressed air needs. All of the spray guns used in the booth are top- ofthe -line models, and provided by SATA Canada.

A side-loading rail system feeds vehicles into the prep area and the paint booth from the

adjacent body stall. The body stall is located next to a complete aluminum repair room.

The aluminum repair room is equipped with Car-O-Liner frame equipment, Car-O-Liner welding system and Car-O-Liner measuring system. “That stall also does double duty as a diagnostics area and wheel alignment rack using Hunter Engineering’s HawkEye Elite wheel alignment system,” says O’Keefe. “It’s very important to us to be able to offer training for

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all of our strategic partners across our brands.

To do that, we’re essentially packing three shops (collision, mechanical and auto glass) into one.

It’s a testament to our equipment partners and our design team’s skills that they were able to fit everything in.”

The main purpose of FAN’s new training centre is just that: training. However, it will also serve as something of a showcase for new and innovative equipment. The new facility will include the Quick Check Drive, Quick Tread Edge and Revolution systems from Hunter Engineering.

These systems offer unprecedented speed and accuracy. The Quick Check Drive alignment inspection system can scan a vehicle every three to five seconds. Quick Tread Edge seems to have been designed with a similar philosophy in mind.

This drive-over system from Hunter automatically measures the tread depth of each tire from edge to edge in seconds. Hunter Engineering touts the Revolution as a one-of-a-kind tire changing machine. It has won a number of awards since

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it was first introduced.

“We’ve gone above and beyond to source the very best equipment for our collision and mechanical service training,”says O’Keefe. “We did the same when it came to auto glass, but in that case we were able to look a little closer to home.

NOVUS Glass literally invented windshield repair in 1972, and our research and development division has been industry-leading ever since. When we looked for the best in the business in glass repair, we simply used our proprietary equipment.”

The full training curriculum will be available to FAN’s strategic, vendor and insurer partners in the fall. However, some portions of the training centre are up and running now and are already offering classes.

“We’ve held training sessions for our insurance partners and some customer service training in the classroom, as well as facilitated several courses for our NOVUS technicians. We’re looking forward to being able to offer all of our partners a complete training solution and curriculum

very soon,” says O’Keefe.

Like the rest of the training centre, the classroom is a model of modern sophistication. Instructors can easily call up the latest in audio-visual material on the built-in large screen at the front of the class. The desks are arranged in a U-formation, allowing for demonstrations to be conducted in the middle. Each desk is equipped with power plug is for laptops or other devices.

The classroom seats 18 students under normal operation. However, a foldable wall at the rear of the room allows the seating area to be expanded for larger class sizes when needed.

“The point of training isn’t just to prepare for what you’re facing today,” says O’Keefe. “We’ve committed ourselves to training so that we’re ready for whatever the future holds.”

FAN will also be opening similar training centres in Quebec and Alberta over the next 18 months.

For more information about Fix Auto, Speedy Auto Service and NOVUS Glass, please visit fixnetwork.com. TD

SHATTERING EXPECTATIONS College of New Caledonia takes on the challenges of glass repair

By Cindy MacDonald

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or the first time, the College of New Caledonia (CNC) offered an automotive glass technician apprentice certification program in the fall of 2018. This program is the first trade at CNC to use a blended online and face-toface model. The 16-week course will see students complete 15 weeks online with the last week spent in the shop at CNC applying their knowledge in a practical setting.

This online model allows students to get their certification without having to leave work for long periods of time and makes the training more accessible to students outside the Prince George area of British Columbia. “Blended delivery can really enhance the apprenticeship experience,” says program instructor Ken Rowell. “This allows an apprentice to spend more time learning at their job while still being able to develop a network of peers outside of their workplace.”

Automotive glass technicians are in high demand in northern B.C. CNC opened two sections of the program, with registered students from local glass shops, dealerships and communities as far away as Terrace, B.C. (almost 600 km from Prince George).

“We hoped for at least enough interest to get the program running. We ended up receiving a very large response and filled two 16-seat classes,” says Rowell. The classes are running as one group for the online portion of the program, while the hands-on weeks will be separated into two separate groups.

CNC’s dean of trades and technologies, Frank Rossi, says the college is very responsive to the communities it serves.

The auto glass program was developed and launched very quickly, Rowell adds: “I was very impressed by the CNC trades department’s ability to take an identified industry need and then consult, develop, fund, acquire equipment and

Photo courtesy Belron Canada.

Participants in the auto glass program will spend one week in the shop.

start a program like this in such a short time. It is actually quite a bit of work for all involved.”

several practical workplace assessments by the time they come to the college for their week of inshop classes, plus all the online work.“The practical BLENDED FORMAT BEST OF BOTH WORLDS week is largely designed for assessment and review.

Speaking to Training Directory in December, I am sure it will be especially good for the more Rowell said the online portion of the course was entry-level apprentices in the classes to learn not going well. “Everyone has a personal schedule only from me, but from those experienced people and they are doing well. One of the big benefits in their class too.” of online education is the ability for a student “It should be a good time.” to make it fit their life. Many of the apprentices The instructor has been actively encouraging have a lot of experience and skill, but found it communication between the students via an difficult to get their certifications in the north online forum to create a learning community because nothing had been offered locally.” that he hopes will carry on after this course ends.

Rowell says the blended format has benefits “This is one of the reasons for having one group of for both novice and experienced technicians. 32 online,” Rowell explains. “A modern auto glass For less experienced students, the course helps tech needs to be a lifelong learner to keep up formalize and improve on traditional workplace with changing technology. Building a network training. More experienced technicians are less of experts is very important for them.” in need of the hands-on practice, but value the For more information about the program, theoretical learning. contact CNC Trades by calling 250-561-5804 Rowell says the students will have completed or email trades@cnc.bc.ca. TD

Premier Collision Training in Canada I-CAR, the Inter-Industry Conference on Auto Collision Repair, is an international notfor-profit organization dedicated to providing the information, knowledge and skills required to perform complete, safe and quality repairs, as well ensuring industry access to high-quality, industry-recognized training solutions.

FOR MORE INFORMATION VISIT WWW.I-CAR.CA.

Most I-CAR Canada courses are available via independent learning, webinar or live delivery. Independent Learning courses are taken at any time using a computer and an Internet connection. Live classes are taken at a specific time and place.

Learners must register for the class beforehand for all courses. I-CAR Canada also offers welding certification programs across Canada.

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STRIVING FOR EXCELLENCE Building training into the business model

By Cindy MacDonald

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raining is built into the business model of Excellence Auto. It allows the collision repair business to focus on high-end brands, to empower employees and to add new talent through apprenticeships.

“Training and continuous education are important for our licensed technicians, especially at this point in time, when the industry finds itself in massive transition with autonomous vehicles becoming more frequent. Also, with our brand we have to adapt to the electrification of the automobile,” says Mark Millson, director of operations. “Training is part of the cost of doing business.”

Just as important as the purchase of parts, Millson says, training has to be part of the business model, “so we are in good standing with OEM brands.”

Excellence Auto is a certified collision repair centre for Audi, BMW, Mercedes, MINI, Porsche, Tesla and Volkswagen. The facility is equipped to repair high-strength steel, aluminum, cast components, carbon fiber and electric cars.

“We made a decision long before my time to focus on a certain brands. We do not repair all makes and models–only brands we are certified with,” he explains.

As a result of that decision, the equipment and training programs are set up to process those specific brands. “It leads to a much more efficient repair,” Millson adds.

“Training is important for our technicians, so they have the ability to properly repair these cars.

The return on investment in licensed technicians is found in the productivity and improved cycle times,” notes Millson.

Millson comments that even a simple repair, such as removing a door handle, can take longer if the technician is unfamiliar with the particular model, or has never repaired that particular part before.

That’s where training pays off, Millson believes.

He also notes that potential lack of knowledge can lead to an improper repair and is a liability risk for the facility. This is particularly relevant now in the era of advanced driver-assist systems and the transition to autonomous vehicles.

APPRENTICES ADD ENERGY Excellence Auto has an apprentice program, which means the company culture must include

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(Left to right) Mark Millson, Maksim Shinkerav, Vadylsav Koss.

training for the younger generation.

“We do in-house as well as sending them for OEM training,” says Millson. “The additional training exposure accelerates an apprentice on their path toward being a more productive, licensed technician because they are exposed to so much more information.”

Millson believes training apprentices raises the knowledge level of the whole facility.

The company’s training program is balanced between opportunities for apprentices, and those for more experienced technicians.

Excellence Auto works with local colleges and offers an apprentice program because of its philosophy that training puts students in the driver’s seat for future opportunities.

Seeing the energy and motivation of the young people who come through the apprenticeship program is a really benefit to the business, says Millson. However, he is concerned automotive businesses will have to encourage the younger generation to pursue a career that involves working with their hands.

“Millennials want a sense of purpose, a sense of worth,” says Millson. They want to know this is not a dead-end job–that they are going to be trained for the rest of their career.”

He views this desire for learning as a winwin-win for the business, the employees and the customers.

Giving millennials a sense of purpose is how Excellence Auto believes it can reduce the number of trained people who might want

to move on. “It’s a risk you have to take. If we can continue to push the envelope with staff involvement, investing in them, whether in training or pensions, benefits, etc., and continue to invest in them, we hope it helps keep those numbers low.”

The way Millson looks at it is if someone does leave and moves on to another company in the industry, he sees it as a positive for the industry as a whole.

He views training as a means of self-empowerment for the individual. “It is important for those people we train to realize we are empowering them by giving them the tools. In fact, we do selfempowerment training, to help people have a stronger sense of purpose,” he says. “We all have to realize we all have a responsibility for the greater good of the industry. If an employee goes somewhere else, he or she will share that knowledge. That is important. You have to realize you are helping the industry as a whole

J U S T A S I M P O R TA N T A S T H E P U R C H A S E O F PA R T S , T R A I N I N G H A S T O B E PA R T OF THE BUSINESS MODEL.

Maksim Shinkarev.

HISTORY OF TRAINING AT EXCELLENCE AUTO:

(Left to right) Leah Ghotbi, Chris Wood.

to improve. The pros far outweigh the cons.”

Millson makes the point that becoming an apprentice in the auto industry is not for everyone. “Not everybody wants a career path filled with continuous education. Older technicians can find themselves going to school for more training. Not everybody wants that kind of lifestyle and challenge all of the time.

Unfortunately, that is the reality. If they want to be in the collision repair world, the auto world, they need to be on the path of learning always.”

Millson also believes training is not just for collision technicians, it needs to be there for paint technicians and other, including estimators.

“A big focus for us is our estimators,” he comments.

They receive training similar to the technicians because, nowadays they need to know where that sensor is located so if a bumper cover is being removed to be painted and they need to know what has to be done after to recalibrate.”

Telling the customer or the insurance company the cost of a repair needs to reflect all the work that is involved, and an estimator can’t do that unless they understand the vehicle.

The strong belief in training as integral to Excellence Auto business model, Millson says, does provide a competitive edge “without a shadow of a doubt.” TD

The history of making training a mainstay at Excellence Auto goes back to the beginnings of the company. Thirty years ago, Peter Woo, a trained painter at Canada's most prestigious autobody shop (Sonic Automobiles), met with a master body technician named Josef Stebler.

After collaborating on a few private jobs, Peter and Joe started a small shop in 1986. With Peter’s involvement in racing and Joe’s ability to repair the structure of the race cars they worked on, it wasn't very long before the shop was full of highperformance cars. Within the next few years, partnerships were acquired with a Porsche dealership and a BMW dealership, both known as Toronto’s best for racing enthusiasts. Peter’s history is involved heavily with racing and Porsches, and so his decision to open a business that repairs those high-end vehicles has led to the company’s areas of specialization.

Excellence Auto has a total of approximately 65 people employed in two locations: one in Toronto, the other in Concord, Ont.

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Cecile Bukmeier with the Canadian Skills champions, their trainers and supporters.

HOSTING THE HEROES Skills Canada competitors take training to the next level at SATA’s Ontario training facility

By Cindy MacDonald

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ix competitors and their trainers gathered near Toronto in March in preparation for the car painting competition at World Skills, to be held in Russia later this year. The Skills Canada car painting team hosted several other teams at SATA Canada’s training centre in Vaughan, Ont. It is common for the teams to have preparatory events, or challenges prior to World Skills. “We usually do get together to get the competitors out of their comfort zone,” explains Cecile Bukmeier, the national expert advisor for the Canadian team. These events also let competitors become comfortable with the equipment and supplies they will be using during the competition.

At the preparation event in March, the Canadian team hosted competitors and trainers from Germany, Denmark, Spain and the U.S. Their respective Skills organizations funded the trip, while SATA offered its training centre as the venue. Several other companies contributed donations of parts or supplies: BASF, Collision 360, Consolidated Dealers Co-op, Mirka, LKQ, and 3M.

“We couldn’t have done this without them,” says Bukmeier.

The participants were Maggie Friesen and Adrien Roy of Canada; Dylan Wertz, of the United States; Johanna Kaiser of Germany; Philip Petersen of Denmark; and Hugo Rigueiro Alvarez of Spain.

One of the assigned projects for this prep event was to paint a red maple leaf on a fender. Another involved repairing a scratch on a bumper, then prepping and painting the part.

SATA has been a long-time supporter of the Skills competitions, and is now the global supplier of spray guns, breathing and filtration equipment for the events.

“World Skills is a great opportunity for young people. It gives people in the trades something to strive toward,” says Jörn Stöver, SATA Export sales manager.

There are other World Skills challenges planned for in Germany, and Denmark, before the competition in Russia in August. “We do these because the participants have to learn to

deal with the competitive situation.”

Stöver is particularly proud to host this group as the first official training event in the Canadian facility.

Jens Sondergaard a teacher in Denmark and the World Skills chief expert for the car-painting sector says, “World Skills is all about the mental preparation. It’s hard to get a skilled person to think like an athlete. They need to be motivated and have the right attitude. We do World Skills to motivate others to dream.”

Sondergaard and Denmark’s competitor for car painting, Philip Petersen, were part of the Skills Canada event in March.

Petersen says he trains about an hour per day for the upcoming contest. “I do it in my daily work, plus on vacation and weekends.”

Stöver agrees that competitors at this international level need “to have drive and dedication.”

Canada currently has two auto painters competing for the opportunity to represent their country at World Skills. At Skills Canada’s national competition in 2018, the two top-ranked, age-eligible competitors

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To prep for the World Skills competition, the Skills Canada car painting team hosted several other teams at SATA Canada’s training centre in Vaughan, Ont.

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in car painting, Maggie Friesen and Adrien Roy, were invited to train for World Skills.

They will compete at the national event in 2019 to decide who moves on to the international stage. This format “keeps pushing them to train,” says Bukmeier.

She says most of the World Skills competitors are currently working full-time in the industry, and training for the car-painting event after hours and on weekends.

“The Skills movement is getting more interest and more support in recent years,” says Bukmeier.

As a result, stronger competitors are emerging.

Yunus Tak, business development manager for SATA Canada, says his company supports Skills competitions to ensure we reach out to the younger generation of painters and so they have the best quality supplies for the competition.

“It is one less thing for them to worry about.” says Tak. SATA is now a global sponsor of World Skills, supplying paint guns, plus respiration and filtration equipment. Participants in the car-painting competition will be equipped with SATA’s new X 5500 paint gun.

“We are committed to ensuring the younger generation has proper equipment, knows what they’re doing, and are provided with high-quality products,” says Tak. Bukmeier says the Canadian challenge event also allowed the participants to develop friendships with others in the same field. “I’ve seen a lot of smiling faces during these three days, and that makes me happy.” TD

COLLISION REPAIR

APPRENTICESHIPS

FROM COAST TO COAST

T

he Red Seal program, formally known as the Interprovincial Standards Red Seal program, was established in 1966 to make it easier for skilled tradespeople to find jobs anywhere in Canada. Through this program, apprentices who have completed their training and certified journeypersons can obtain a Red Seal endorsement on their certificates of qualification and apprenticeship by successfully completing an interprovincial standards examination. The trades known nationally as autobody and collision technician (previously motor vehicle body repairer (metal and paint)), automotive refinishing technician (previously automotive painter) and automotive service technician are all Red Seal trades. The Red Seal program allows qualified tradespersons to practise in any province or territory in Canada where the trade is designated without having to write further examinations.

Both motor vehicle body repairer (metal and paint) and automotive painter are among the 45 designated Red Seal trades, meaning that any certified collision repair professional can challenge the Red Seal exam in order to qualify to work in all provinces.

Provinces and territories are responsible for apprenticeship training and trade certification in their respective jurisdictions, including the administration of the Red Seal program in their jurisdictions (for example, Red Seal examinations). Most provinces and territories use the Red Seal examination as the final certification exam in designated Red Seal trades.

The Canadian Council of Directors of Apprenticeship (CCDA) is responsible for the Red Seal program. All provinces and territories and the federal government participate as members of the CCDA. For more information on the Red Seal program, please visit red-seal.ca.

T R A I N I N G D I R E C T O RY | 2 0 1 9

NEWFOUNDLAND AND LABRADOR To qualify for a motor vehicle body repairer (metal and paint) apprenticeship, you need to find a shop able you take you on as an apprentice. You may need to complete a preapprenticeship program to do so. You must work four years (7,200 hours) in the shop and complete four technical training sessions in order to complete your apprenticeship. The technical exam for the apprenticeship in Newfoundland and Labrador is held at the College of the North Atlantic and a pre-apprenticeship program is offered at Academy Canada.

SASKATCHEWAN In order to qualify for a motor vehicle body repairer (metal and paint) apprenticeship, you need to find a shop that is able to take you on as an apprentice. You may need to complete a pre-apprenticeship program first. You must spend four years (7,200 hours) working in the shop and complete four six- to seven-week technical training sessions.

The classroom sessions are available at Saskatchewan Polytechnic at its Kelsey and Wascana campuses.

NOVA SCOTIA You first need to find a shop that is able to take you on as an apprentice. You may need to complete a preapprenticeship program to do so. To complete your motor vehicle body repairer (metal and paint) apprenticeship, you must work 7,200 hours in the shop. You will be required to complete a four- to six -week technical training session. The technical training is available in-class or online through the Nova Scotia Apprenticeship Agency.

ALBERTA In order to qualify for an auto body technician apprenticeship, you need to find a shop that is willing to take you on as an apprentice. You must spend four years working in the shop and complete four six- to seven-week technical training sessions. Technical sessions are available at Alberta Institute of Technology, Red Deer College and Southern Alberta Institute of Technology.

PRINCE EDWARD ISLAND To start a motor vehicle body repairer (metal and paint) apprenticeship, you must find a shop willing and able to take you on as an apprentice. You may need to complete a pre-apprenticeship program to do so. You must spend four years (7,200 hours) working in the shop in order to complete your apprenticeship. The technical training sessions are currently not offered in P.E.I., so you will be sent to a school in New Brunswick.

BRITISH COLUMBIA In order to qualify for an automotive collision repair technician apprenticeship, you need to find a shop that is able to take you on as an apprentice. You may need to complete a pre-apprenticeship program first. You must spend four years (6,750 hours) working in the shop and complete three- five to six-week technical training sessions. Training is available at 100 institutions across B.C.

NEW BRUNSWICK To qualify for a motor vehicle body repairer (metal and paint) apprenticeship, you need to find a shop that is able to take you on as an apprentice. You may need to complete a pre-apprenticeship program first. You must spend four years (7,200 hours) working in the shop in order to complete your apprenticeship. The classroom portion of the apprenticeship is offered in English at New Brunswick Community College’s Saint John campus and in French at Collège Communautaire du Nouveau-Brunswick’s Bathurst campus.

NUNAVUT In order to qualify for a motor vehicle body repairer (metal and paint) apprenticeship in Nunavut, you first need to find a shop that is able to take you on as an apprentice. You may need to complete a pre-apprenticeship program to do so. You must spend four years (7,200 hours) working in the shop and complete four four-seven-week technical training sessions in order to complete your apprenticeship. There are currently no colleges in Nunavut that offer the technical training component of the apprenticeship program. You will be sent to a college outof-province in order to attend trade school.

QUEBEC Autobody repairer and painter certification is compulsory in Quebec. To become certified, completion of a three to four year motor vehicle body repair apprenticeship program or a combination of over three years of work experience in the motor vehicle body repair trade and completion of a high-school or college automotive body repair program is usually required.

ONTARIO The apprenticeship program for auto body and collision damage repairer requires: minimum Grade 12 high school education or its equivalent; and. 8,000 hours (approximately four years) of apprenticeship training (7,280 hours of on-the-job work experience and 720 hours of in-school training).

MANITOBA To qualify for a motor vehicle body repairer (metal and paint) apprenticeship, you need to find a shop that is willing to take you on. You may need to complete a preapprenticeship program. You must spend four years (7,200 hours) working in the shop and complete four- six to seven-week technical training sessions. The training sessions and a pre-apprenticeship program are available at Red River College.

NORTHWEST TERRITORIES To qualify for an auto body technician apprenticeship in the N.W.T., you need to find a shop that is able to take you on as an apprentice. You may need to complete a pre-apprenticeship program first. You must spend four years (9,000 hours) working in the shop and may need to complete technical training sessions. There are currently no colleges in the N.W.T. that offer the technical training component of the apprenticeship program. You will be sent to a college out-ofprovince in order to attend trade school.

YUKON If you wish to start a collision repair apprenticeship in the Northwest Territories, the Yukon, or Nunavut you first need to find a shop willing to take you on as an apprentice, and you will be sent to a college out of province in order to attend trade-school. There are a total of four technical training sessions lasting 4 to 7 weeks each. There are currently no colleges in the territories that offer the classroom component of a collision repair apprenticeship. You must spend four years (7,200 hours) combined working in the trade in order to complete your apprenticeship.

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$400

$400

$525

Sixty percent of class time is spent in theory and 40 percent in learning practical, hands-on skills. In the basic, intermediate, and advanced levels, apprentices learn the different types of body construction and repair techniques and refinishing procedures.

During each level, apprentices study topics such as work practices; engine systems; electrical, electronics, emissions and fuels; drivetrain systems and suspensions; and steering and brake systems.

Designed by General Motors (GM) to prepare for a career with GM dealerships.

Alternate between formal in-class training and hands-on work experience in a dealership. Apprentices learn about electrical systems, air conditioning systems, fuel systems, drivelines, engine mechanicals, power trains, steering and suspensions, brakes, options and accessories, computer-operated and assisted systems, truck components and systems, and body and trim.

Auto Body Repairer

Automotive Service Technician

Automotive Service Technician (ASEP-GM)

COST

ALGONQUIN COLLEGE 1385 Woodroffe Ave, Ottawa, ON, K2G 1V8 algonquincollege.com askus@algonquincollege.com 613-727-4723

COURSE DESCRIPTION

COURSE NAME

TRAINING PROVIDER

Apprenticeship training combines paid, work-based training (about 80 percent) with technical training in a classroom or shop setting (about 20 percent). Candidates for apprenticeship must find an employer who is able to take them on as an apprentice and then register with their local apprenticeship or trades authority. The trades known nationally as autobody and collision technician (previously motor vehicle body repairer (metal and paint)), automotive refinishing technician (previously automotive painter) and automotive service technician are all Red Seal trades. The Red Seal program allows qualified tradespersons to practise in any province or territory in Canada where the trade is designated without having to write further examinations. Employers can take advantage of funding, programs and federal tax incentives to hire and train apprentices. Information about occupational standards and financial support for apprentices and businesses is available at red-seal.ca and canada.ca/en/employmentsocial-development/services/apprentices.html. This section lists organizations across Canada that offer apprenticeship training for autobody technician, automotive refinishing and automotive service trades.

APPRENTICESHIP

32 weeks

8 weeks per level

8 weeks per level

LENGTH

Classroom

Classroom

Classroom

DELIVERY METHOD

The automotive service technician apprenticeship offers excellent working knowledge of all of a vehicle’s systems.

Automotive Service Technician

T R A I N I N G D I R E C T O RY | 2 0 1 9

Program focuses on techniques and materials for all aspects of auto body repair. It covers components, frames, panels, grills, holes, dents and other surface repairs.

Auto Body Repairer

CENTENNIAL COLLEGE 75 Ashtonbee Rd, Scarborough, ON, M1L 4C9 centennialcollege.ca psantos@centennialcollege.ca 416-289-5000

The Motor Vehicle Body Repair Technician apprenticeship program generally takes four years to complete, including 6,750 workplace hours and 480 in-school hours.

Level Two apprenticeship training (five weeks): welding, sheet metal repair, plastics and composites, mechanical components. Level Three apprenticeship training (six weeks): structural repair, suspension and steering, insurance estimating, refinishing.

The classroom program will include courses in electrical systems, air conditioning systems, fuel systems, driveline, engine mechanical, powertrain, steering and suspension, brakes, options and accessories, computer operated/assisted systems, truck components and system, and body and trim.

Motor Vehicle Body Repair Technician

Automotive Service Technician Apprentice

BRITISH COLUMBIA INSTITUTE OF TECHNOLOGY, APPRENTICE SERVICES Building SW1, 1st Floor, 3700 Willingdon Ave, Burnaby, BC, V5G 3H2 bcit.ca apprentice@bcit.ca 604-456-8100, 800-667-0676

Learn to service, repair and replace damaged or worn components for electrical and electronic controls, fuel systems, emission systems, steering and suspension systems, cooling and heating systems, transmissions, differentials, drivelines, axles and shift braking systems.

BRITISH COLUMBIA INSTITUTE OF TECHNOLOGY, BURNABY CAMPUS 3700 Willingdon Ave, Burnaby, BC, V5G 3H2 bcit.ca/study/programs/3055appr Randy_Sandhu@bcit.ca 604-456-1044

Automotive Service Technician Apprenticeship

ASSINIBOINE COMMUNITY COLLEGE 1035 1st St, N Brandon, MB, R7A 2Y1 assiniboine.net trades@assiniboine.net 204-725-8715, 800-862-6307

36 weeks

8 weeks per level

480 in-school hours

7 weeks per level

4 levels/ variable

45

Classroom

Classroom

Classroom

Classroom

Classroom

D I R E C T O RY. T R A I N I N G M AT T E R S . C A

Please inquire

Please inquire

Please inquire

Please inquire

Please inquire

COLLEGE OF THE ROCKIES 2700 College Way, Cranbrook, BC, V1C 5L7 cotr.bc.ca/automotive/ roberts@cotr.bc.ca 250-489-2751 Automotive Service Technician

Automotive Technician Apprenticeship

COLLEGE OF NEW CALEDONIA 3330 - 22nd Ave, Prince George, BC, V2N 1P8 cnc.bc.ca trades@cnc.bc.ca 800-371-8111 778-349-0650

Duties may require you to inspect, diagnose, repair and service various systems and components of cars, buses, motorcycles, and light and commercial transport trucks.

From fender-benders to major bodywork, you’ll learn to fix brakes, repair electrical systems, understand steering systems, perform preventative maintenance and fulfil other industry needs.

Automotive Service Technicians repair, adjust and replace mechanical and electrical parts in automobiles and light trucks. They repair damaged components and perform preventative maintenance, inspect completed work and test that the vehicle’s performance meets required standards.

The focus of the Automotive Service Technician Ford Asset (MAP 32) program is on teaching you Ford’s latest technology, with specific emphasis on electronics and the diagnosing of vehicle-management systems.

Automotive Service Technician Ford Asset (MAP 32)

Automotive Service Technician

Please inquire

Product description, operation, diagnostics and repair. Training in a wide range of automobiles and components in fully equipped automotive labs. Access to factory training from the college’s various partners (as applicable), advanced diagnostics and hybrid/alternative fuels training.

Automotive Service Technician Co-Op Diploma Apprenticeship

Please inquire

$1,001

$591 for Level 2

Please inquire

Please inquire

The highest level of apprenticeship technical training Centennial College offers, with the added value of a college diploma. The Fiat Chrysler Automotive Service Technician Co-Op program also balances theoretical and practical elements. You spend eight months in class, eight months as a registered apprentice in a paid work placement in a FCA dealership and a final eight months back at school.

Automotive Service Technician Co-Op Apprenticeship (partnered with Fiat Chrysler Automobiles (FCA))

COST

COURSE DESCRIPTION

COURSE NAME

COAST MOUNTAIN COLLEGE 5331 McConnell Ave, Terrace, BC, V8G 4X2 coastmountaincollege.ca dreinhardt@coastmountaincollege.ca 877-277-2288

CENTENNIAL COLLEGE 75 Ashtonbee Rd, Scarborough, ON, M1L 4C9 centennialcollege.ca psantos@centennialcollege.ca 416-289-5000

TRAINING PROVIDER

6-7 weeks per level

Varies by level

6-7 weeks per level

32 weeks

36 weeks

2 years

LENGTH

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

D E L I V E RY METHOD

T R A I N I N G D I R E C T O RY | 2 0 1 9

GRANDE PRAIRIE REGIONAL COLLEGE 10726 106 Ave, Grande Prairie, AB, T8V 4C4 gprc.ab.ca 780-835-6605, 888-539-4772

Automotive service technicians perform preventative maintenance, diagnose faulty operations and repair automotive vehicles and light trucks. The term of apprenticeship is four years; including a minimum of 1,560 hours of on-the-job training, and eight weeks of technical training each year.

Learn cutting-edge General Motors (GM) vehicle repair techniques, how to diagnose, repair and maintain GM cars and trucks’ from bumper to bumper.

Automotive Service Technician (GM-ASEP) [Apprenticeship]

Automotive Service Technician

Please inquire

Learn how to diagnose, repair and maintain engines and many electrical and electronic systems in cars, trucks and buses. Students will also have the opportunity to specialize in engines and fuel systems, electrical and electronic systems, suspension or brakes.

Automotive Service Technician (Day Release) [Apprenticeship]

8 weeks per level

Varies by level

Varies by level

Varies by level

Varies by level

8 weeks per level

47

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

D I R E C T O RY. T R A I N I N G M AT T E R S . C A

Please inquire

Please inquire

Please enquire

Please inquire

Please inquire

Students will restore, repair and replace autobody parts and interior finishing.

They will also assess damage and estimate the cost of repairs, plus operate welding equipment, while learning the skills necessary to prepare and refinish today’s high-end top-coats.

Training includes work practices, engine systems, electrical, electronic, emissions and fuels, drivetrain systems and suspensions, steering and brake systems, air conditioning systems.

This 720-hour program is designed to provide theoretical knowledge of all aspects of automotive repair, as well as practical training.

Auto Body and Collision Damage Repairer (Branch I - Block Release) [Apprenticeship]

Automotive Service Technician Apprenticeship

CONFEDERATION COLLEGE 1450 Nakina Dr, PO Box 398, Thunder Bay, ON, P7C 4W1 confederationcollege.ca pbailey@confederationcollege.ca 807-472-6284, 800-263-9415

FANSHAWE COLLEGE 1001 Fanshawe College Blvd, London, ON, N5Y 5R6 fanshawec.ca CMendonca@fanshawec.ca 519-452-4430, 800-717-4412

Automotive Service Technician (Apprenticeship)

CONESTOGA COLLEGE 299 Doon Valley Dr, Kitchener, ON, N2G 4M4 conestogac.on.ca trades@conestogac.on.ca 519-748-5220, 866-463-4484

Automotive Service Technician

Automotive Service Technician

Automotive Service Technician Apprenticeship

Automotive Service Technician

LETHBRIDGE COLLEGE 3000 College Dr, S Lethbridge, AB, T1K 1L6 lethbridgecollege.ca tradeslc@lethbridgecollege.ca 403-320-3411, 403-394-7348

LOYALIST COLLEGE 376 Wallbridge-Loyalist, Belleville, ON, K8N 5B9 loyalistcollege.com mpfp@loyalistc.on.ca 613-969-1913

MEDICINE HAT COLLEGE 299 College Dr, Medicine Hat, AB, T1A 3Y6 mhc.ab.ca 403-529-3845

Technicien d’entretien automobile

Automotive Service Technician

COURSE NAME

LAKELAND COLLEGE 5707 College Dr, Vermilion, AB, T9X 1K5 lakelandcollege.ca dana.gard@lakelandcollege.ca 780-853-8500, 800-661-6490

LA CITÉ – CAMPUS D’OTTAWA 801 promenade de l’Aviation, Ottawa, ON, K1K 4R3 collegelacite.ca info@lacitec.on.ca 613-742-2483, 800-267-2483

KWANTLEN POLYTECHNIC UNIVERSITY 12666 72 Ave, Surrey, BC, V3W 2M8 kpu.ca study@kpu.ca 604-599-2000

TRAINING PROVIDER

Automotive service technicians perform preventative maintenance, diagnose faulty operations and repair automotive vehicles and light trucks. The term of apprenticeship is four years, including a minimum of 1,560 hours of on-the-job training, and eight weeks of technical training each year.

You can attend three full-time blocks of training, each eight weeks long, or study at Loyalist one day per week to complete your three levels. Learning combines classroom instruction and practical theory labs. Put your knowledge to the test in state-of-the-art service bays.

Courses include emission control systems; fuel systems; hybrid electrical vehicles; vehicle system management, integration and vehicle networks; manual transmissions, transaxles and clutches; and suspension and steering.

You’ll do preventative maintenance, diagnose faults and repair automotive vehicles and light trucks. Learn on the job, as well as during the required training periods.

Acquérez des connaissances sur les moteurs, les systèmes électriques et électroniques, les freins, la direction, le groupe motopropulseur, le système de suspension, les méthodes de travail et les systèmes de confort personnel.

Apprenez à localiser et à réparer les défectuosités, et à effectuer l’entretien d’automobiles et de camions légers.

KPU delivers in-school technical training for Automotive Service Technician apprenticeship levels 1, 2, 3 and 4. The in-school technical training varies for each level and is 6 to 7 weeks in duration.

COURSE DESCRIPTION

Please inquire

Please inquire

Please inquire

Please inquire

$400

Please inquire

COST

8 weeks per level

8 weeks per level

4 levels/ varies

8 weeks per level

8 weeks per level

6-7 weeks per level

LENGTH

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

D E L I V E RY METHOD

T R A I N I N G D I R E C T O RY | 2 0 1 9

Automotive Glass Technician Apprentice

OKANAGAN COLLEGE, KELOWNA CAMPUS 1000 KLO Rd, Kelowna, BC, V1Y 4X8 okanagan.bc.ca trades@okanagan.bc.ca 250-862-5457, 877-755-2266

An automotive glass technician removes, installs, repairs and generally services all types of stationary and moveable glass in motor vehicles. Apprentices are required to attend a total of two weeks of technical training courses over this two year apprenticeship.

Northern College offers the three levels of theoretical training required for the automotive service technician apprenticeship. Training is delivered in day release format, one day per week for 40 weeks. In-school training includes instruction in work practices, engine systems, electrical/electronic and emission systems, drivetrain systems, suspension/steering and brake systems, and air conditioning systems.

2 weeks

40 weeks

8 weeks per level

6-7 weeks per level

32 weeks

8 weeks per level

49

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

D I R E C T O RY. T R A I N I N G M AT T E R S . C A

$253

Please inquire

Please inquire

Automotive service technicians perform preventative maintenance, diagnose faulty operations and repair automotive vehicles and light trucks. The term of apprenticeship is four years including, a minimum of 1,560 hours of on-the-job training, and eight weeks of technical training each year.

Automotive Service Technican

Automotive Service Technician Apprenticeship Program

Please inquire

Repair and replace damaged motor vehicle structures and body components, prepare for refinishing, and apply interior and exterior finishes. Specialize in prepping, refinishing, sheet metal and plastics repair, or frame straightening.

Please inquire

The Modified Apprenticeship Program (MAP) features a compressed schedule of in-school courses. The standard apprenticeship program is delivered part-time over three years, whereas this MAP32 program is delivered in 32 consecutive weeks. MAP32 offers a combination of automotive trade preparation and all three levels of in-school apprenticeship instruction. Upon completion of this program, you may seek provincial certification.

Automotive Service Technician MAP 32 Apprenticeship

Auto Body Technician

Please inquire

As an automotive service technician, you are trained in mechanical diagnostics, cost estimations and customer relations related to a wide range of vehicles and have the skill set required to navigate computerized diagnostic equipment.

Automotive Service Technician Apprenticeship

NORTHERN COLLEGE 140 Government Rd, E Kirkland Lake, ON, P2N 3L8 northernc.on.ca trades@northern.on.ca 705-567-9291, 705-568-8186

NORTHERN ALBERTA INSTITUTE OF TECHNOLOGY 11762 - 106 St, Edmonton, AB, T5G 2R1 nait.ca brycen@nait.ca 780-378-7271, 780-378-7205

NIAGARA COLLEGE CANADA 100 Niagara College Bvld, Welland, ON, L3C 7L3 niagaracollege.ca myfuturenc@niagaracollege.ca 905-735-2211

Automotive Service Technician

Auto Body Preparation

SAULT COLLEGE 443 Northern Ave, Sault Ste. Marie, ON, P6B 4J3 saultcollege.ca studentrecruitment@saultcollege.ca 705-759-2554, 800-461-2260

SOUTHERN ALBERTA INSTITUTE OF TECHNOLOGY 1301 - 16 Ave, NW Calgary, AB, T2M 0L4 sait.ca transportation.info@sait.ca 403-284-8471, 877-284-7248

This program provides an alternative entry into the autobody industry. Acquire the skills to prepare a vehicle for autobody repair by removing paint finish, taping, sanding and masking. Hands-on practice includes: substrate preparation; application of fillers and undercoats; sanding, taping and masking; component removal, installation and detailing; safety and tools.

Acquisition of fundamental and specific skills of the trade through the training of practical applications. Strengthening the apprentices’ high standards of craftsmanship, problem-solving skills and personal pride in their respective trades.

$6,000

Please inquire

$1,001

$632

A motor vehicle body repairer (automotive collision repair technician) repairs, adjusts and replaces sheet metal and allied parts of automobiles, trucks and buses.

Motor Vehicle Body Repairer

Automotive service technicians perform preventative maintenance, diagnose faulty operations and repair automotive vehicles and light trucks. The term of apprenticeship is four years, including a minimum of 1,560 hours of on-the-job training, and eight weeks of technical training each year.

$506

An automotive refinishing prep technician removes parts, masks, performs chemical cleaning, applies putty, sands, primes and prepares an automobile, truck or bus for the automotive refinishing technician. Apprentices are required to attend four weeks of technical training in this one-year apprenticeship.

Automotive Refinishing Prep Technician Apprenticeship

Automotive Service Technician

$506

COST

An automotive painter paints and refinishes automobiles, trucks and buses. An automotive refinishing technician is designated as an automotive painter under the interprovincial Red Seal program.

COURSE DESCRIPTION

Automotive Painter

COURSE NAME

RED DEER COLLEGE 100 College Blvd, Red Deer, AB, T4R 0M3 rdc.ab.ca apprenticeship.registration@rdc.ab.ca 403-342-3100, 888-475-1101

OKANAGAN COLLEGE, KELOWNA CAMPUS 1000 KLO Rd, Kelowna, BC, V1Y 4X8 okanagan.bc.ca trades@okanagan.bc.ca 250-862-5457, 877-755-2266

TRAINING PROVIDER

13 weeks

8 weeks per level

8 weeks per level

Varies by level

4 weeks per level

4 weeks per level

LENGTH

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

D E L I V E RY METHOD

$175

This program is for an auto glass installation apprentice currently working in the automotive collision repair industry or who wants to return to the industry with an increased, comprehensive skill set.

Automotive Collision Repair Technician Apprentice

Automotive Glass Technician Apprentice

VANCOUVER COMMUNITY COLLEGE 1155 East Broadway, Vancouver, BC, V5T 4V5 vcc.ca apprentice@vcc.ca 604-871-7000, 866-565-7820

T R A I N I N G D I R E C T O RY | 2 0 1 9

$400 to $500 per level

Level 1 covers shop safety, tools and the fundamentals of autobody construction and repairs. Level 2 advances the apprentice’s skills in repairing a wide variety of autobody surfaces. Level 3 completes the training with structural repairs and wheel alignment.

Automotive Service Technician

Classes are scheduled in the daytime and include both theory and practice.

The program follows the approved British Columbia Automotive Service Technician Program Outline, which meets the requirements for Canadian Red Seal accreditation.

3 weeks

5 weeks per level

6-7 weeks per level

25 weeks

8 weeks per level

8 weeks per level

Varies by level

51

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

D I R E C T O RY. T R A I N I N G M AT T E R S . C A

$962 to $1,157

Please inquire

UNIVERSITY OF THE FRASER VALLEY 33844 King Rd, Abbotsford, BC, V2S 7M8 ufv.ca apprenticeship@ufv.ca 604-847-5448

The classroom program will include courses in electrical systems air conditioning systems, fuel systems, driveline, engine mechanical, powertrain, steering and suspension, brakes, options and accessories, computer operated/assisted systems, truck components and systems, and body and trim.

Automotive Service Technician Apprenticeship

Please inquire

THOMPSON RIVERS UNIVERSITY 805 Tru Way, Kamloops, BC, V2C 0C8 tru.ca apprenticeship@tru.ca 250-828-5000

The School of Skilled Trades at the Cornwall campus offers the in-school study portion of the apprenticeship. Areas of study include engines, fuel and electrical systems, powertrains, steering, suspension and brakes, and applied shop practice, including safety, welding, air conditioning and more.

Please inquire

Automotive Service Technician

This program will train you to perform preventative maintenance, diagnosis and repair on cars and light-duty trucks.

Automotive Service Technician

Please inquire

ST. LAWRENCE COLLEGE 2 St. Lawrence Dr, Cornwall, ON, K6H 4Z1 stlawrencecollege.ca dreamit@sl.on.ca 800-463-0752 613-933-6080

This program will train you to repair and/or replace damaged motor vehicle structures and body components, prepare for refinishing and apply interior and exterior finishes. You may specialize in prepping, refinishing, sheet metal and plastics repair, or frame straightening.

Auto Body Technician Apprentice

VANCOUVER COMMUNITY COLLEGE 1155 East Broadway, Vancouver, BC, V5T 4V5 vcc.ca apprentice@vcc.ca 604-871-7000, 866-565-7820

TRAINING PROVIDER

$350

$526-$613 per level

There is one level of technical training for an auto refinishing preparation apprentice.

Students train in classrooms and autobody labs in VCC’s facility at the Broadway campus.Â

Technical training is divided into four levels, typically taken over four years. Level 1 covers shop safety, tools, suspension, brakes, steering and the fundamentals of an automobile frame. Level 2 focuses on engines. Level 3 provides competency in ignition, fuel and emission control systems. Level 4 covers transmission and drive control systems.

Automotive Refinishing Prep Technician Apprentice

Automotive Service Technician Apprentice

$350

COST

Add the finishing touch to your apprenticeship. Learn the latest techniques in automotive paint and refinishing. This technical training program is designed for the apprentice currently working in the automotive collision and repair and automotive refinishing industry.

COURSE DESCRIPTION

Automotive Paint and Refinishing Technician Apprentice

COURSE NAME

6-7 weeks per level

4 weeks

4 weeks

LENGTH

Classroom

Classroom

Classroom

D E L I V E RY METHOD

Motive Power Technician

ALGONQUIN COLLEGE 1385 Woodroffe Ave, Ottawa, ON, K2G 1V8 algonquincollege.com askus@algonquincollege.com 613-727-4723

T R A I N I N G D I R E C T O RY | 2 0 1 9

Automobile Mechanics

Automotive Service Technician (Pre-employment)

ACADEMY CANADA 167-169 Kenmount Rd, St. John’s, NL, A1B 3P9 academycanada.com info@academycanada.com 709-739-6767, 800-561-8000

ACCESS CAREER CENTRE 638 Boul, Guimond, Longueuil, QC, J4G 1P8 access.rsb.qc.ca 450-672-9011

COURSE NAME

TRAINING PROVIDER

45 weeks

1,800 hours

34 weeks

LENGTH

53

Classroom

Classroom

Classroom

DELIVERY METHOD

D I R E C T O RY. T R A I N I N G M AT T E R S . C A

$3,548

Please inquire

Learn to perform preventive and corrective mechanic work; inspect vehicles with the goal of finding the cause of operating problems; perform repairs, replace parts and make adjustments in different vehicle systems; procedure for installing accessories and optional equipment; adhere to health, safety and environmental laws and regulations.

Students complete all three levels of the apprenticeship training curriculum, earn a college diploma and gain working experience through a paid co-operative placement in the automotive industry in only 16 months through this Co-Op Diploma Apprenticeship program (CODA).

Please inquire

COST

Provides students with skills that are needed to work as a first-year apprentice, including safety, engine systems, drivelines, electrical, HVAC, steering, braking systems, suspension, body components, trim, restraint systems and hybrid/ alternative fuel systems. Students spend time divided equally between the classroom and automotive shop.

COURSE DESCRIPTION

In Canada, the roles of autobody technician, automotive refinish technician and automotive service technician are designated skilled trades, and are therefore regulated by provincial apprenticeship legislation. Apprenticeship training combines paid, workbased training with short periods of technical training in a classroom or shop setting. Candidates for apprenticeship must find an employer who is able to take them on as an apprentice and then register with their local apprenticeship or trades authority. In the automotive trades, pre-apprenticeship training is offered by numerous colleges. These full-time educational programs (often called core or foundation programs) may make it easier to find an employer and, in some cases, can qualify as a portion of the required apprenticeship training. Collision repair technicians restore damage to the exterior the and interior of motor vehicles.

Automotive refinishing technicians paint and refinish automobiles either for collision restoration or custom paint jobs. Automotive service technicians provide repair and service to vehicle systems, including the engine, electrical/electronics, transmission, driveline, steering, suspension and brakes. This section lists organizations across Canada that offer core or foundation programs (pre-apprenticeship training) in the autobody, auto refinish and automotive service sectors.

CORE TRAINING

Please inquire

Please inquire

Please inquire

Please inquire

Instruction covers the essentials of preparing a car for the showroom floor and offers hands-on skills in exterior and interior maintenance for used automobiles. Students will receive instruction on a wide variety of surfaces and materials. May also be offered in Toronto, Cambridge, Ont., and Montreal.

The Automotive Service Advisor program combines the Automotive Service Consultant, Auto Body Collision Estimator and Parts & Warehousing programs to provide a complete automotive service education. It provides a wide-angle view of dealer/store operations and management procedures within a dealership, a repair facility, a bodyshop or a retail parts store. May also be offered in Toronto, Cambridge, Ont., and Montreal.

A combination of both classroom theory (40%) and hands-on training (60%) offers the auto mechanic student the experiences required for entry-level auto mechanic jobs. This auto mechanic pre-apprenticeship program prepares students to engage in the servicing and maintenance of all types and makes of cars. May also be offered in Toronto, Cambridge, Ont., and Montreal.

Automotive Collision Estimator

Automotive Detailing

Automotive Service Advisor

Automotive Service Technician

AUTOMOTIVE TRAINING CENTRE 12160 88 Ave, Surrey, BC, V3W 3J2 autotrainingcentre.com 888-546-2886

Inspects vehicles to determine the amount of structural, body, mechanical or interior damage using mechanical testing devices, questioning customers about the vehicle or by visual inspection. Calculates cost of labour and parts to fix or replace each affected item and estimate the salvage value of the total vehicle loss. Analyzes repair cost estimates. Consults with the collision repair manager or foreman. Determines fees associated with repainting. Fills out insurance claim forms to indicate repair or replacement cost estimates and recommendations. Prepares work orders. May also be offered in Toronto, Cambridge, Ont., and Montreal.

COST

$4,550

COURSE DESCRIPTION

Gain essential skills for the automotive service industry while learning in a handson environment. The nine-month Automotive Technician certificate program will focus on the basics of shop skills, electrical, engines and powertrains, preparing students to repair and service cars and light-duty trucks.

Automotive Technician

COURSE NAME

ASSINIBOINE COMMUNITY COLLEGE 1035 1st St, N Brandon, MB, R7A 2Y1 assiniboine.net trades@assiniboine.net 204-725-8715, 800-862-6307

TRAINING PROVIDER

43 weeks

26 weeks

2 weeks

13 Weeks

9 months

LENGTH

Classroom

Classroom

Classroom

Classroom

Classroom

D E L I V E RY METHOD

T R A I N I N G D I R E C T O RY | 2 0 1 9

BRITISH COLUMBIA INSTITUTE OF TECHNOLOGY, BURNABY CAMPUS 3700 Willingdon Ave, Burnaby, BC, V5G 3H2 bcit.ca Randy_Sandhu@bcit.ca 604-456-1044

AUTOMOTIVE TRAINING CENTRE 12160 88 Ave, Surrey, BC, V3W 3J2 autotrainingcentre.com 888-546-2886

Please inquire

Please inquire

$816

Please inquire

Please inquire

This program provides students with hands-on training and up-to-date information for the occupations of an Auto Body Technician and Automotive Refinishing Prep Technician. The focus is on a strong foundation of the skills required to ensure the student’s successful entry into the auto industry. May also be offered in Toronto, Cambridge, Ont., and Montreal.

This 26-week training will provide the theoretical understanding and practical skills needed to use a spray gun to apply both the primer and final coats of paint and maintain records of materials used in accordance with regulations.

Upon successful completion of this program, students will receive full credit for technical training requirements in the provincial Automotive Refinishing Prep Technician and Automotive Painter (Automotive Refinishing Technician) program.

This course will prepare you to enter the field of collision estimating and focus on customer service and communication skills. Autobody methodology, insurance regulations and estimating techniques will be covered, as well as an introduction to Mitchell and Audatex collision estimating software. This is the first of a two-part program leading to a BCIT Statement of Completion in Automotive Collision Estimating.

This course will continue from ABOD 0101 as the second course of a two-part program leading to a BCIT Statement of Completion in Automotive Collision Estimating. Content will include: advanced vehicle systems, insurance regulations, collision damage diagnosis and customer service. An emphasis will be placed on creating estimates using collision estimating software platforms such as Mitchell and Audatex.

The program consists of 32 weeks of full-time studies that includes theory and related information, along with hands-on shop assignments and practice. This program provides Foundation, or Level 1, apprentice training. The Motor Vehicle Body Repair Technician Foundation also includes a two-week work practicum at an autobody repair shop halfway through the program.

Automotive Technology

Refinishing Prep and Auto Body Technician

Automotive Refinishing Technician Foundation

Collision Estimator 1

Collision Estimator 2

Motor Vehicle Body Repair Technician Foundation

32 weeks

60 hours

10 weeks

26 weeks

43 weeks

26 weeks

55

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

D I R E C T O RY. T R A I N I N G M AT T E R S . C A

Please inquire

In the ATC’s automotive technology training program (approved as a vocational program under the Private Career Colleges Act, 2005), experienced instructors provide students with the classroom and hands-on shop training needed to acquire an entry-level position and perform diagnose and repair of many different makes of automobiles. May also be offered in Toronto, Cambridge, Ont., and Montreal.

CENTENNIAL COLLEGE 75 Ashtonbee Rd, Scarborough, ON, M1L 4C9 centennialcollege.ca psantos@centennialcollege.ca 416-289-5000

CANADORE COLLEGE 100 College Dr, PO Box 5001, North Bay, ON, P1B 8K9 canadorecollege.ca admissions@canadorecollege.ca 705-474-7600, 865-495-7915

CAMOSUN COLLEGE 4461 Interurban Rd, Victoria, BC, V9E 2C1 camosun.ca tradesinfo@camosun.ca 250-370-8322

CAMBRIAN COLLEGE 1400 Barry Downe Rd, Sudbury, ON, P3A 3V8 cambriancollege.ca info@cambriancollege.ca 705-566-8101

TRAINING PROVIDER

$4,181

This offering is based on the level 1 apprenticeship curriculum, with some valuable additions. In the autobody repair techniques courses, you acquire the theoretical knowledge and practical skills to ensure you have a competitive edge in the autobody repair field.

The automotive service technician program offers you excellent working knowledge of all a vehicle’s systems.

Auto Body Repair Techniques

Automotive Service Technician

Please inquire

$4,192

$6,627

$2,963

$3,000

COST

With an emphasis on motor vehicle technology, this program prepares you for work within the transportation industry. Through various theoretical and practical courses, you acquire trade-relevant skills and knowledge that help you undertake positions in a variety of employment opportunities.

Learn to operate, diagnose and service all types of vehicles, from standard automobiles to industrial heavy-duty equipment. Perform actual service procedures on a wide variety of components found in the powertrain of heavy vehicles, install and set up clutches, and tear down and assess the condition of manual transmissions.

General automotive practices, fuel and electrical/electronic systems, engine performance and repair. Graduates should be employable within many areas of the automotive industry, including lube technician, tire repair technician, brake and muffler installer, parts person and a broad range of other positions.

You will learn to diagnose and repair complex wiring systems, understand serial data communications and perform quality repairs. Emissions systems, automatic transmissions, ABS brakes, air conditioning, computer applications, scan tools, lab scopes and gas analyzers will be explored in depth.

COURSE DESCRIPTION

(Automotive) Motive Power Technician

Motive Power Technician

Automotive Service Technician Foundation

Motive Power Technician –Service And Management (VMTN)

COURSE NAME

2 years

1 year

2 years

40 weeks

30 weeks

2 years

LENGTH

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

D E L I V E RY METHOD

T R A I N I N G D I R E C T O RY | 2 0 1 9

Motor Vehicle Body Repairer (Metal and Paint)

Motor vehicle body repairers repair or replace structures and body parts. They hammer out dents and buckles, solder and use plastic filler, straighten frames and underbodies, and weld replacement parts. In addition, they match and apply the paint to restore the vehicle.

Learn the latest painting techniques and technology that will take your skills to a higher level.

Automotive Refinishing Prep Technician

COLLEGE OF THE NORTH ATLANTIC 432 Massachusetts Dr, Stephenville, NL, A2N 3C1 cna.nl.ca 888-982-2268

Vehicle repair technicians review damage reports and hammer out dents, buckles and defects; remove damaged fenders, panels and grilles; straighten bent frames; and repair and replace exterior and interior components.

Autobody (Motor Vehicle Body Repair)

COLLEGE OF NEW CALEDONIA 3330 - 22nd Ave, Prince George, BC, V2N 1P8 cnc.bc.ca trades@cnc.bc.ca 778-349-0650, 800-371-8111

Gives students the technical skills and knowledge to repair, adjust and replace mechanical parts in automobiles and light trucks. Program covers all the theory and practical components necessary for the first-year Automotive Service Technician Certificate, and provides a complement of valuable industry skills.

Earn level 1 automotive service technician training, receive assistance in finding a short work placement and get on-the-job experience.

Automotive Service Technician Pre-Apprenticeship

Automotive Service Technician Foundation

Facilitated by the School of Transportation, the Canadian Tire Automotive Service Technician program combines in-depth classroom and hands-on lab training with a four-week, on-the-job work placement experience.

Automotive Service Technician Canadian Tire (MAP 32)

COAST MOUNTAIN COLLEGE 5331 McConnell Ave, Terrace, BC, V8G 4X2 coastmountaincollege.ca dreinhardt@coastmountaincollege.ca 877-277-2288

CENTENNIAL COLLEGE 75 Ashtonbee Rd, Scarborough, ON, M1L 4C9 centennialcollege.ca psantos@centennialcollege.ca 416-289-5000

34 weeks

22 weeks

30 weeks

30 weeks

36 weeks

32 weeks

57

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

D I R E C T O RY. T R A I N I N G M AT T E R S . C A

Please inquire

$4,890

$3,811

$2,835

Please inquire

Please inquire

DURHAM COLLEGE, WHITBY CAMPUS 1610 Champlain Ave, Whitby, ON, L1N 6A7 durhamcollege.ca dccares@durhamcollege.ca 905-721-2000

CONFEDERATION COLLEGE 1450 Nakina Dr, PO Box 398, Thunder Bay, ON, P7C 4W1 confederationcollege.ca pbailey@confederationcollege.ca 807-472-6284, 800-263-9415

CONESTOGA COLLEGE 299 Doon Valley Dr, Kitchener, ON, N2G 4M4 conestogac.on.ca trades@conestogac.on.ca 519-748-5220, 866-463-4484

TRAINING PROVIDER

Create work orders; diagnose engines, electrical/fuel systems, motive power driveline, directional control systems (steering, suspension and brakes) and air conditioning; understand management principles, such as business structure, accounting, human resources management and parts/supply management.

$3,025

$2,666

Covers all the basics of maintaining and repairing vehicle systems, such as electrical/electronics, fuels, brakes, gear trains, steering and suspension on motor vehicles and light trucks.

Motive Power Techniques – Automotive

Automotive Technician – Service and Management (Motive Power Technician)

$2,688

Combines in-class learning with practical demonstrations and hands-on instruction.

Topics include mechanical practices, machine shop, welding practices, trades science, engineering graphics and industrial design.

$5,992

Provides a strong technical base and also focuses on motive power business, shop management and parts management. The program is structured to provide the theoretical and work-related experience that registered apprentices normally acquire in the first two years in the workplace.

Motive Power Technician – Automotive Service

Mechanical Techniques

$2,996

COST

At the pre-apprenticeship level, students will receive the theoretical and handson shop experience that registered apprentices would normally acquire in the workplace in addition to trade-related skills, such as mathematics, computer applications, communications, basic electricity and precision measuring.

COURSE DESCRIPTION

Motive Power Fundamentals – Automotive Service

COURSE NAME

4 semesters

34 weeks

34 weeks

2 years

1 year

LENGTH

Classroom

Classroom

Classroom

Classroom

Classroom

D E L I V E RY METHOD

Automotive Service Technician Certificate (Foundation)

Automotive Systems

Auto Mechanics

Auto Body & Collision Damage Repairer – 310B

KWANTLEN POLYTECHNIC UNIVERSITY 12666 72 Ave, Surrey, BC, V3W 2M8 kpu.ca study@kpu.ca 604-599-2000

LETHBRIDGE COLLEGE 3000 College Dr, S Lethbridge, AB, T1K 1L6 lethbridgecollege.ca tradeslc@lethbridgecollege.ca 403-320-3411, 403-394-7348

MANITOBA INSTITUTE OF TRADES & TECHNOLOGY 130 Henlow Bay, Winnipeg, MB, R3Y 1G4 mitt.ca info@mitt.ca 204-989-6500

MOHAWK COLLEGE 481 Barton St, Stoney Creek, ON, L8E 2L7 mohawkcollege.ca bob.cook@mohawkcollege.ca 905-575-1212

T R A I N I N G D I R E C T O RY | 2 0 1 9

Automotive Technology

Auto Body Repair Techniques

HOLLAND COLLEGE 98 Water St, Summerside, PE, C1N 4N6 hollandcollege.com info@hollandcollege.com 902-888-6448, 902-629-4217

FANSHAWE COLLEGE 1001 Fanshawe College Blvd, London, ON, N5Y 5R6 fanshawec.ca CMendonca@fanshawec.ca 519-452-4430, 800-717-4412

Acquire job-specific skills to repair dents in body panels, fenders and skirting; file; sand; grind; and spray paint. Explore shrinking or stretching metal panels with heat treatment and welding breaks in body panels or structures. Understand how to test for and correct faulty frame alignment, and install trim and body parts.

Students will learn theory and its practical application while working on automobiles in a shop setting, by performing repairs and by applying basic diagnostic and troubleshooting techniques.

Working in small labs with lots of hands-on practice, students will develop their understanding of automotive technology. From simple components to advanced computerized vehicle systems, students gain practical insight into cars and trucks and what makes them tick.

Repairing customer vehicles in a fully operational auto repair shop. Shop safety, inspection, diagnostics, repair and servicing of mechanical, electrical and electronic systems for automobiles and light trucks.

A solid grounding in the computers, networks, electronics and other non-mechanical systems that make up today’s automobiles. Learning theory in the classroom, then hands-on practice in the shop. An industry work placement hones abilities and introduces the student to potential employers.

Develop a strong understanding of the technologies and techniques used, perfect craftsmanship through actual repairs in our state-of-the-art repair shop.

3 semesters

9 months

1 year

30 weeks

2 years

30 weeks

59

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

D I R E C T O RY. T R A I N I N G M AT T E R S . C A

Please inquire

$4,750

$4,630

$950

$5,358

$1,511

NORTHERN ALBERTA INSTITUTE OF TECHNOLOGY 11762 - 106 St, Edmonton, AB, T5G 2R1 nait.ca brycen@nait.ca 780-378-7205, 780-378-7271 Pre-Employment Auto Body Repair

Automotive Service Technician Foundation Harmonized Certificate

NORTH ISLAND COLLEGE 1685 South Dogwood St, Campbell River, BC, V9W 8C1 nic.bc.ca questions@nic.bc.ca 800-715-0914

Industry regulations, component removal and installation, substrate preparation, welding and basic sheet metal repair. Graduates of the program can challenge the first-period apprenticeship-related theory examination for the autobody technician program.

You will train in a shop similar to that found in a normal work environment. Special emphasis is placed on brake system servicing; steering, suspension service and wheel alignment; scheduled vehicle service; vehicle electrical and electronic systems; safety; and troubleshooting techniques. Also offered at the Port Alberni campus.

Please inquire

$2,265

$3,250

Automotive Technology

Learn how to prime, paint, weld, apply body filler, conduct fibreglass repair, as well as how to operate manual, electric and pneumatic tools.Â

$3,250

Through a blend of classroom and practical work, students will learn how to diagnose, service and repair complex components using mechanical skills and electronic diagnostic equipment. This apprenticeable trade will prepare students well for contemporary computerized shops.

Auto Body and Collision Technician

$3,250

COST

Automotive service technicians diagnose, service and repair a wide range of vehicle issues, including: steering, electrical, suspension, brakes, engines, fuel, exhaust, electronics and accessories for these systems. Students will learn techniques such as brazing, cutting, and welding. This course is also offered at the Saint John campus.

COURSE DESCRIPTION

Automotive Service Technician

COURSE NAME

NEW BRUNSWICK COMMUNITY COLLEGE - SAINT JOHN CAMPUS 950 Grandview Ave, Saint John, NB, E2J 4C5 nbcc.ca collegeworks@nbcc.ca 506-658-6600

NEW BRUNSWICK COMMUNITY COLLEGE 1234 Mountain Rd, Moncton, NB, E1C 8H9 nbcc.ca CollegeWorks@nbcc.ca 888-796-6222

TRAINING PROVIDER

14 weeks

29 weeks

1 year

2 years

1 year

LENGTH

Classroom

Classroom

Classroom

Classroom

Classroom

D E L I V E RY METHOD

T R A I N I N G D I R E C T O RY | 2 0 1 9

RED RIVER COLLEGE 2055 Notre Dame Ave, Winnipeg, MB, R3H 0J9 rrc.mb.ca register@rrc.ca 204-632-2327, 800-903-7707

OKANAGAN COLLEGE, KELOWNA CAMPUS 1000 KLO Rd, Kelowna, BC, V1Y 4X8 okanagan.bc.ca trades@okanagan.bc.ca 250-862-5457, 877-755-2266

NORTHLANDS COLLEGE Parcel M - Hwy 2 N Box 1000, Air Ronge, SK, S0J 3G0 trainnorth.ca applications@northlandscollege.sk.ca 306-425-4480

NORTHERN LIGHTS COLLEGE 11401- 8th St, Dawson Creek, BC, V1G 4G2 nlc.bc.ca rmcaleney@nlc.bc.ca 866-463-6652, 250-782-5251

$4,110

$3,245

Training alternates between three sessions of classroom instruction and three sessions of four-week work experience placements. Classroom instruction will broaden your knowledge in the automotive electronics area and will also cover engine management, fuel injection and ABS brakes.

This program develops the skills for working with minor sheet metal damage, including aluminum substrates. It also covers minor panel replacement; interior and exterior trim; moulding removal and installation; proper methods of substrate preparation and refinishing; and repair estimating.

Automotive Technician – Diploma

Collision Refinishing

1 year

1 year

1 year

38 weeks

36 weeks

21 weeks

61

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

D I R E C T O RY. T R A I N I N G M AT T E R S . C A

$4,163

$3,957

$5,950

Please inquire

Students will develop the knowledge and skills required to disassemble, inspect, machine, calibrate and reassemble motor vehicle units and components. They will study internal combustion engines, automatic and standard transmissions, brakes, steering, electrical circuits, wiring and fuel systems.

Students will gain confidence and quality experience in the removal of parts, masking, chemical cleans, applying putty, sanding, priming and preparation of cars and trucks along with classroom and hands-on training in our well-equipped industry-style shops.

Learn how to diagnose, repair, service and maintain advanced mechanical and electrical systems in vehicles, and get plenty of practical, hands-on training.

Examine, test and repair parts, components and systems on cars and light trucks, often using computer­ized diagnostic equipment. Reassemble and test repaired items against manufacturer standards, perform preventative maintenance, such as wheel alignments, oil changes and tune-ups.

Automotive Technician – Certificate

Collision Repair/ Refinishing Prep Technician

Automotive Service Technician

Automotive Service Technician – Foundation

SAULT COLLEGE 443 Northern Ave, Sault Ste. Marie, ON, P6B 4J3 saultcollege.ca studentrecruitment@saultcollege.ca 705-759-2554, 800-461-2260

$3,018

Designed to prepare students to repair a wide variety of cars, trucks and heavy equipment, as well as work with parts and service, this program will teach you how to analyze, diagnose and solve various motive power systems’ problems by using problem-solving and critical thinking skills and strategies.

Motive Power Technician – Advanced Repair

Automotive Service Technician

$3,018

$7,000

The Automotive Service Technician course is a one-year certificate program offered in Moose Jaw and Saskatoon. You’ll learn how to diagnose, repair, service and maintain advanced mechanical and electrical systems in today’s vehicles.

Automotive Painter

Learn how to identify basic automotive system problems. Also learn how to identify, inspect and test automotive engine components and systems. You will learn how to disassemble and assemble components to the required specifications.

$8,650

This applied certificate provides a solid foundation in the knowledge and skills needed to work in automotive painting. Students will dismantle and assemble vehicles, hammer out small dings, prepare, prime and refinish vehicle panels, and repair paint defects. They will also spend a week in an autobody shop.

Motive Power Fundamentals – Automotive Repair

$7,000

Please inquire

COST

Auto Body Technician

Gain experience and knowledge about how to repair and replace front-end components, body components, doors and frames, and underbody components.

COURSE DESCRIPTION

The program provides a solid foundation in the knowledge and skills needed to work in motor vehicle body repair and refinishing. You’ll get practical training in: basic and advanced metal work; basic and advanced painting; benchwork and safe working procedures; door servicing, glass installation and electrical systems; front sheet metal and plastic material repair; industry communications and math; and welding.

Auto Body Repair

SASKATCHEWAN INDIAN INSTITUTE OF TECHNOLOGIES Ste. 118 - 335 Packham Ave, Asimakaniseekan Askiy Reserve, Saskatoon, SK, S7N 4S1 siit.ca 306-244-4444

SASKATCHEWAN POLYTECHNIC 1130 Idylwyld Dr, N Saskatoon, SK, S7K 3R5 saskpolytech.ca reginbox.saskatoon@saskpolytech.ca 306-659-4067, 866-467-4278

COURSE NAME

TRAINING PROVIDER

4 semesters

2 semesters

36 weeks

16 weeks

30 weeks

10 weeks

LENGTH

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

D E L I V E RY METHOD

$6,594

Learn to use specialized equipment to service steering and suspension systems, brakes, engines and electrical systems. Students have many opportunities to apply what they learn in a shop equipped with the latest technology and under the supervision of seasoned instructors with in-depth industry experience.

Automotive Service Technician

T R A I N I N G D I R E C T O RY | 2 0 1 9

$6,074

The program provides opportunity to work on project vehicles. Spend time building skills in a real auto repair shop, with leading-edge technology. Acquire the technical skills necessary to perform in any shop while also developing design flair for working on custom vehicles, hot rods and race cars.

Automotive Collision Repair and Refinish

UNIVERSITY OF THE FRASER VALLEY 33844 King Rd, Abbotsford, BC, V2S 7M8 ufv.ca trades@ufv.ca 604-847-5448

34 weeks

34 weeks

3 semesters

25 weeks

12 weeks

2 years

63

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

D I R E C T O RY. T R A I N I N G M AT T E R S . C A

$3,565

Automotive Technician

Develop an understanding of the basic purpose, construction, operation and service of component parts and assemblies of an automobile. Students will develop the knowledge and skills required to disassemble, inspect, machine, calibrate and reassemble motor vehicle units and components.

UNIVERSITY COLLEGE OF THE NORTH, THE PAS CAMPUS Box 3000, 436 - 7th St, E The Pas, MB, R9A 1M7 ucn.ca admissions@ucn.ca 204-627-8500, 866-627-8500

$4,005

Automotive Service Technician Foundation

$5,200

Acquire the skills to perform preventative maintenance, basic diagnosis and repairs on cars and light-duty trucks. You will learn about the systems in today’s vehicles utilizing state-of-the-art tools and equipment. Hands-on practice includes: safety and tools; alignments; suspension and steering; brake service; electrical; and basic maintenance.

Automotive Service Technician Pre-employment

Students receive first-year credit for apprenticeship technical training after completing the program. Course covers automotive fundamentals, engines, basic test equipment, electrical systems, running gear, clutches, transmissions, rear axles, steering systems and braking systems, applied mathematics and safety education.

$5,542

Program provides preparation for an apprenticeship as an automotive service technician. This is a two-year diploma. Automotive courses are provided in a combination of classroom, lab and shop environments. Students will utilize upto-date equipment, carrying out diagnosis and repairs.

Automotive Service Technology

THOMPSON RIVERS UNIVERSITY 805 Tru Way, Kamloops, BC, V2C 0C8 tru.ca admissions_trades@tru.ca 250-828-5000

SOUTHERN ALBERTA INSTITUTE OF TECHNOLOGY 1301 - 16 Ave, NW Calgary, AB, T2M 0L4 sait.ca transportation.info@sait.ca 403-284-8471, 877-284-7248

VANCOUVER ISLAND UNIVERSITY 900 Fifth St, Nanaimo, BC, V9R 5S5 programs.viu.ca info@viu.ca 250-740-6400, 888-920-2221

VANCOUVER COMMUNITY COLLEGE 1155 East Broadway, Vancouver, BC, V5T 4V5 vcc.ca apprentice@vcc.ca 604-871-7000, 866-565-7820

TRAINING PROVIDER

Automotive Service Technician Harmonized Foundation Certificate

$5,437

$3,505

Graduates will have acquired the basic knowledge, skills and attitude necessary to carry out the duties of an automotive service technician. Upon successful completion of the course, students will receive an Automotive Service Technician Harmonized Foundation Certificate and 450 hours toward the first level of apprenticeship training.

Automotive Refinishing Prep Technician

Daily lectures, seminars and demonstrations of current servicing techniques, as well as extensive practical training in a functioning automotive shop setting.

$1,787

An automotive refinishing prep technician typically removes parts, masks, performs chemical cleaning, applies putty, sands, primes and prepares an automobile, truck or bus. Graduates will receive credit toward completion of the Automotive Refinishing Prep Technician apprenticeship: technical training Level 1: work-based training of 450 hours.

Automotive Service Technician Foundation

$2,859

COST

This program offers training in a wide range of skills appropriate to today’s advanced automobile collision repair industry. Training is done with modern equipment and the latest techniques. The program is accredited for apprenticeship.

COURSE DESCRIPTION

Automotive Collision Repair Technician

COURSE NAME

10 months

8 months

5 months

8 months

LENGTH

Classroom

Classroom

Classroom

Classroom

D E L I V E RY METHOD

T R A I N I N G D I R E C T O RY | 2 0 1 9

CHIEF UNIVERSITY/CHIEF AUTOMOTIVE TECHNOLOGIES 996 Industrial Dr, Madison, IN, 47250 chiefautomotive.com/chief-university/ 800-445-9262

TRAINING PROVIDER

No

Yes

Yes

This advanced course features instruction on the advanced steels that are being introduced in vehicles by manufacturers. The information in this course includes problems related to proper metal identification and identification of proper repair methods and procedures.

This class is designed for entry-level and experienced structural repair technicians.

Technicians will learn the fundamental principles of collision theory, measuring, analyzing, repair planning and setup for full-frame vehicles to maximize both repair quality and profitability. “Real world” case studies of collision-damaged pickups and SUVs are included. Course I-CAR number is CHEM-00004. The course is a prerequisite to Chief’s advanced full frame repair technicians class.

This interactive class is designed for entry-level and experienced structural repair technicians. Technicians will learn the fundamental principles of collision theory, measuring, analyzing, repair planning and setup for unibody vehicles to maximize both repair quality and profitability. Course I-CAR number is CHEM-00008. This course is a prerequisite to Chief’s Advanced Unitized Body Repair class.

Computerized Measuring Systems Training

Design-Based Repair

Full Frame Analysis & Repair Planning

Unitized Body Analysis & Repair Planning

16 hours

16 hours

16 hours

16 hours

8 hours

LENGTH

65

Classroom

Classroom

Classroom

Classroom

Classroom

DELIVERY METHOD

D I R E C T O RY. T R A I N I N G M AT T E R S . C A

Yes

This class trains technicians in the most efficient use of computerized measuring.

Technicians learn to operate Chief’s computerized measuring systems to identify structural misalignment and maximize both repair quality and profitability. Hands-on activities include: identify and analyze the internal and external forces that occur during a collision; understanding terminology and theory of computerized measuring systems; troubleshooting, care and maintenance to improve productivity. Course I-CAR number is CHEM-00005.

I-CAR ALLIANCE

Yes

COURSE DESCRIPTION

See description in Aluminum section.

ADA Course (Aluminum Damage Analysis and Repair Technology)

COURSE NAME

Computerized measuring systems, frame analysis and frame repair are the areas of focus for structural repair. One concern, given the preponderance of high-strength steels and ultra-high-strength steels is identification of these advanced materials and knowledge of proper repair procedures. In addition, the efficient use of computerized measuring can maximize repair quality and profitability. In the structural repair courses, you are provided the with the opportunity to acquire the theoretical and practical knowledge and skills to ensure you have a competitive and leading edge in the autobody repair field. Listings in this section include both online and hands-on courses related to structural repair.

STRUCTURAL REPAIR

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

TRAINING PROVIDER

Objectives: Identify point-to-point measuring equipment and operation. Identify threedimensional measuring equipment and operation. Understand vehicle dimension specifications. Make vehicle measurements.

Objectives: Identify body-over-frame designs. Analyze full-frame damage. Repair cracks in full frames. Examples of OEM full-frame sectioning procedures. Analyzing and repairing full-frame attachments. Repair vehicle body assembly.

SPS03 Steel Full-Frame Sectioning (IL English and French)

Yes

Objectives: Understand the role of stationary glass. Identify glass construction and stationary glass adhesive. Explain methods for removing and installing a windshield.

Describe proper pinchweld preparation. Recognize steps for preparing the glass and applying the adhesive. Define the different methods for troubleshooting and ensuring proper installation.

GLA02 Stationary Glass IL English and French)

MEA01 Measuring (IL English and French)

Yes

See description in OEM-Specific Training section.

FOR06 2015 Ford F-150 Structural Repair Training Course (IL English and French)

See description in OEM-Specific Training section.

Yes

Objectives: Understand OEM repair procedures for many current full-frame vehicles. Identify various full-frame designs, construction methods and repair considerations. Understand partial replacement at factory seams and sectioning options for full-frame vehicles. Differentiate welding requirements for full-frames vs. unibody parts. Describe repair and replacement considerations for full-frame attachments.

FFR01 Full Frame Partial Replacement (IL English and French)

HON11e Honda & Acura High-Strength Steel Repair (IL English and French)

Yes

See description in OEM-Specific Training section.

DTS01e Cadillac DTS Front Lower Rail Replacement

Yes

Yes

Yes

Yes

Dodge Caliber front rail replacement.

CAL01 Dodge Caliber Front Rail Replacement

Yes

I-CAR ALLIANCE

Objectives: Identify adhesive bonding materials and describe differences. Explain considerations surrounding the working with adhesives. Know how to prepare adhesives for application and use them for panel attachment. Identify and work with one- and two-part adhesives.

COURSE DESCRIPTION

ADH01 Adhesive Bonding (IL English and French)

COURSE NAME

n/a

4 hours

1 hour

4 hours

8 hours

4 hours

1 hour

1 hour

4 hours

LENGTH

Online

Online

Online

Online

Classroom

Online

Online

Online

Online

D E L I V E RY METHOD

T R A I N I N G D I R E C T O RY | 2 0 1 9

I-CAR 1400-180 Elgin St, Ottawa.

ON K2P 2K3 i-car.ca 800-808-2920

Yes

Yes

Yes

Yes

Yes

Yes

Objectives: Describe basic metallurgy and its impact on the collision repair industry.

Explain how the use of new materials used in vehicles relates to collision repair dynamics. Understand why vehicle makers are moving toward advanced highstrength steels. Identify the repair considerations for advanced high-strength steels and new vehicle construction processes.

Objectives: Identify trends in full-frame vehicle design and construction. Identify issues related to full-frame repair. Repair full-frame and unitized body damage following vehicle maker’s procedures.

Objectives: Identify how to test for HSS and UHSS, and common locations UHSS can be found. Understand the considerations and implications of heating HSS and UHSS. Understand best practices for removing and attaching parts on HSS and UHSS vehicles. Understand the considerations surrounding different attachment methods when working on HSS and UHSS parts.

Objectives: Removing and replacing spot welds and OEM laser welds. When to replace at factory seams and when to fully replace a steel unitized part. Considerations for working with other materials, such as aluminum, magnesium, and plastics, on primarily steel vehicles. Considerations for disassembling an assembly in the absence of vehicle maker specifications.

Objectives: Understand why I-CAR has adapted its position on sectioning and why general sectioning guidelines no longer apply. Understand the various types of sectioning joints used by vehicle makers. Considerations for sectioning vs. part replacement.

Objectives: Understand when to use heat for straightening and the proper use and control of heat to retain structural integrity. Gauge when straightening is needed for a repair and when it is needed to prepare for a replacement procedure.

Determine various anchoring locations and the correct placement of clamps. Protect yourself and others around you during the straightening and pulling processes.

Understand the various types of pulling methods and how to monitor pulling force.

Identify proper stress-relieving techniques throughout the straightening process.

Understand considerations for straightening full-frame vehicles, including removing diamond, sway and mash.

Students are expected to: Correctly set up the measuring equipment; identify vehicle specifications; make 3D measurements; and interpret and discuss measurement results.

SPS05 Structural Parts Steel Qualification Series (no IL Version)

SPS07 Steel Unitized Structures Technologies and Repair (IL English and French) SPS08 Steel Full-Frame Technologies and Repair (IL English and French) SPS09 Best Practices For High-Strength Steel Repairs (IL English and French) SPS10 Replacement of Steel Unitized Structures (IL English and French) SPS11 Sectioning of Steel Unitized Structures (IL English and French)

SSS01 Structural Straightening Steel (IL English and French)

ST085L01 Measuring, Anchoring and Pulling Strategies, Hands-on Skill Development

n/a

4 hours

4 hours

4 hours

4 hours

n/a

4 hours

8 hours

67

Classroom

Classroom

Classroom

Classroom

Online

Online

Online

Classroom

D I R E C T O RY. T R A I N I N G M AT T E R S . C A

Yes

Yes

In order to take SPS05, you must have a current WCS03 –Steel GMA (MIG) Welding Qualification. Successful completion of SPS05 brings an automatic renewal of WCS03. The principles and techniques of structural steel sectioning are covered.

Welding principles, equipment setup and preparation are briefly reviewed. Measuring, cutting and part alignment are covered before hands-on practice and testing. The steel sectioning qualification test is performed to demonstrate the technician’s ability to perform proper steel part sectioning.

CAMBRIAN COLLEGE 1400 Barrydowne Rd, Sudbury, ON, P3A 3V8 cambriancollege.ca info@cambriancollege.ca 705-566-8101 Welding And Fabrication Technician (WFTN)

n/a

n/a

A certified welder has the knowledge, ability and skills required to lay out, cut, prepare, repair, install and join metals of various compositions using a variety of welding equipment.

Welder Apprenticeship

Working in the college’s welding lab, you will take metal fabrication projects from the engineering drawing stage through cutting and forming processes to the welding and inspection phases. You will have unique opportunities to put your welding skills into practice by working on real community and applied research projects.

n/a

This comprehensive four-month program focuses on the theory and practical aspects of oxy acetylene, shielded metal arc welding, gas tungsten arc welding and special processes.

Welder (Continuing Studies)

n/a

This Ontario College Certificate program offered on weekends uses a combination of theory and shop work to enable students to develop the skills necessary to work in the welding and fabrication field.

Welding And Fabrication Techniques (weekend)

ASSINIBOINE COMMUNITY COLLEGE 1035 1st St, N Brandon, MB, R7A 2Y1 assiniboine.net trades@assiniboine.net 204-725-8715, 800-862-6307

n/a

Students learn key welding concepts, including reading and interpreting engineering drawings, metallurgy, and joint and metal preparation. Students develop skills in oxy acetylene welding, shielded metal arc welding, gas metal arc welding, flux-core arc welding, gas tungsten arc welding and plasma arc cutting.

Welding And Fabrication Techniques

ALGONQUIN COLLEGE 1385 Woodroffe Ave, Ottawa, ON, K2G 1V8 algonquincollege.com askus@algonquincollege.com 613-727-4723

I-CAR ALLIANCE

COURSE NAME

TRAINING PROVIDER

COURSE DESCRIPTION

As new materials make their way into vehicles, it becomes imperative for technicians to update their knowledge of proper repair procedures. Spot welding, for example, is emerging as an essential technique for some vehicles. In addition to knowing how to use newer welding equipment, technicians may want to expand their knowledge of weld theory, metallurgy and testing. This section lists college-level welding programs, apprenticeship training and shorter, industry-led training opportunities related to welding. See also: the Aluminum section for courses specific to aluminum repair, including welding of aluminum, and the Structural section.

WELDING

2 years

3 levels/ variable

4 months

45 weeks

45 weeks

LENGTH

Classroom

Classroom

Classroom

Classroom

Classroom

DELIVERY METHOD

Welder/Metal Fabricator

EASTERN COLLEGE 850 Prospect St, Fredericton, NB, E3B 9M5 easterncollege.ca 506-454-5166

T R A I N I N G D I R E C T O RY | 2 0 1 9

Welding Engineering Technician

Welder

COLLEGE OF THE NORTH ATLANTIC 432 Massachusetts Dr, Stephenville, NL A2N 3C1 cna.nl.ca 709-758-7284

DURHAM COLLEGE, WHITBY CAMPUS 1610 Champlain Ave, Whitby, ON L1N 6A7 durhamcollege.ca dccares@durhamcollege.ca 905-721-2000

Welding

Students will develop skills in hand and power tools; operation of large equipment, such as shear and ironworker; metallurgy, oxy acetylene brazing and cutting; SMAW, arc cutting and gouging; GMAW, FCAW and blueprint reading. Students will complete an industry work term of four weeks.

This program will teach students to create and read blueprints; give them the skills of fitting metals and understanding their characteristics; equip them to work safely in the industry; and give them practical experience in welding shop and inspection methods.

This Red Seal program offers training in joining and severing metals in beams, girders, vessels and piping. Some of the duties are: develop patterns in given layouts, blueprints and work orders; clean and check for defects and shape component parts; perform welding of various metals.

32 weeks

4 semesters

36 weeks

Please inquire

3 levels/ variable

42 weeks

28 weeks

69

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

D I R E C T O RY. T R A I N I N G M AT T E R S . C A

n/a

n/a

n/a

n/a

n/a

Welding, layout and fitting techniques used in the industry. This is a day release program. Students can work and earn an income while in class. Level 1 is common core class with the welder apprenticeship.

Metal Fabricator Apprenticeship

Welding is offered in partnership with the Collège Communautaire du NouveauBrunswick. About 30 per cent of the course is theory, taught by videoconference.

Students also do projects in the shop and work terms in businesses throughout the year.

n/a

n/a

Learn the specialized skills of the trade on industry-standard machines in our 425 sq. m lab. You will learn multiple welding processes, including shield metal arc welding (SMAW), flux cored arc welding (FCAW), gas metal arc and gas tungsten arc welding, fusion welding, brazing and cutting techniques.

This full-time program conforms to industry standards, practices and procedures to prepare you for entry-level employment and to begin a welding apprenticeship.

Mechanical Technician – Welder Fitter

Welder Foundation

COLLÈGE DE L’ÎLE 48 Mill Rd, PO Box 159, Wellington, PEI, C0B 2E0 collegedelile.ca/en/ info@collegedelile.ca 902-854-3010

CANADORE COLLEGE 100 College Dr, PO Box 5001, North Bay, ON, P1B 8K9 canadorecollege.ca admissions@canadorecollege.ca 705-474-7600, 855-495-7915

CAMOSUN COLLEGE 4461 Interurban Rd, Victoria, BC, V9E 2C1 camosun.ca tradesinfo@camosun.ca 250-370-8322

n/a

The Steel GMA (MIG) Welding Qualification Series begins with a brief presentation of machine setup and maintenance of steel GMA (MIG) welding, as well as provides information on weld defect identification and correction, and how welds will be visually and destructively testing for qualification. Next, students will apply their knowledge through practice with combinations of GMA (MIG) plug, fillet, open butt and butt joint with backing welds. The course concludes with the Steel GMA (MIG) Welding Qualification test.

Graduates from the program will be skilled in the fusing of metals using prescribed welding applications; have a working knowledge of welding equipment; comprehend drawings and develop layout patterns for projects and calculate quantities of materials; have a thorough knowledge of metals, arc electrodes, welding gases and gas welding filler roads; and recognize defective welds, know the cause and proper procedure for the repair of the defective area.

WCS03 Steel GMA (MIG) Welding Qualification Series (no IL version)

LAKELAND COLLEGE 5707 College Dr, Vermilion, AB, T9X 1K5 lakelandcollege.ca dana.gard@lakelandcollege.ca 780-853-8500, 800-661-6490 Welder – Vermilion Campus

Welder – Apprenticeship

Yes

See description in Aluminum section.

WCA05 Ford Aluminum GMA (MIG) Welding (no IL version)

KEYANO COLLEGE 8115 Franklin Ave, Fort McMurray, AB, T9H 2H7 keyano.ca registrar@keyano.ca 780-791-4800, 800-251-1408

Yes

See description in Aluminum section.

WCA03 Aluminum GMA (MIG) Welding Qualification Series (no IL version)

Students will learn to use different processes depending upon the type of metal being fused. Often, they will work from a blueprint or work order to complete a project. Apprenticeship is three years with an eight-week technical training period per year.

n/a

Yes

n/a

I-CAR 1400 -180 Elgin St, Ottawa ON, K2P 2K3 i-car.ca 800-808-2920

Students are provided with the theoretical and practical training to perform most basic welding techniques. At the completion of the program, students are eligible to test for welding tickets based on their level of expertise.

Welding Techniques

n/a

Curriculum has been aligned to the basic requirements for level 1 apprenticeship for welding fabrication. The program will introduce you to numerous welding processes and you will gain extensive hands-on experience on the most common processes used within the industry. These include: SMAW (shielded metal arc welding), GMAW (gas metal arc welding), FCAW (flux core arc welding) and GTAW (gas tungsten arc welding).

GEORGIAN COLLEGE 649 Prospect Blvd, Midland, ON, L4R 0G3 georgiancollege.ca midland@georgiancollege.ca 705-526-3666

I-CAR ALLIANCE

COURSE DESCRIPTION

Welding Techniques

COURSE NAME

FLEMING COLLEGE 599 Brealey Dr, Peterborough, ON, K9J 7B1 flemingcollege.ca info@flemingcollege.ca 705-749-5530, 866-353-6464

TRAINING PROVIDER

3 years

8 weeks per level

8 hours

8 hours

8 hours

1 year

2 semesters

LENGTH

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

D E L I V E RY METHOD

T R A I N I N G D I R E C T O RY | 2 0 1 9

OLDS COLLEGE 4500 - 50th St, Olds, AB, T4H 1R6 oldscollege.ca apprentice@oldscollege.ca 4035568281, 8006616537

NORTHERN LIGHTS COLLEGE 11401-8th St, Dawson Creek, BC, V1G 4G2 nlc.bc.ca rmcaleney@nlc.bc.ca 8664636652, 2507825251

Welder Apprenticeship

Welding – Apprenticeship

Welding Engineering Technology

NORTHERN COLLEGE 140 Government Rd, E Kirkland Lake, ON, P2N 3L8 northern.on.ca fullerj@northern.on.ca 705-567-9291

Join or sever metals in beams, girders, vessels, piping and other metal components used in construction and manufacturing. Utilize electric arc, MIG, TIG and gas welding (oxy acetylene).

Welding ferrous and non-ferrous metals in all positions on both plate and/ or pipe using SMAW, GTAW and FCAW processes. Welders use manual or semi-automatic welding equipment for flame-cutting, brazing and air arcing.

Students learn to develop, qualify and implement welding procedures; to use their knowledge of welding, metallurgy, mechanics and electrical engineering in the design and manufacturing of safe structures; and to inspect and maintain the integrity of such structures while they are in service.

All NIC training programs follow the criteria set by the Industry Training Authority (ITA) to ensure your trade qualifications meet current industry standards.

NIC offers the following apprenticeship technical training levels: WLA-100, level 1; WLA-200, level 2; WLA-300, level 3; WSM-400, and specialty metals endorsement.

3 semesters

8 weeks per level

6 semesters

5-8 weeks per level

40 weeks

1 year

3 levels/ variable

71

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

D I R E C T O RY. T R A I N I N G M AT T E R S . C A

n/a

n/a

n/a

n/a

n/a

Learn how to read blueprints and plan and implement welding and fabrication processes, including layout through to fitting and fabrication, as well as common welding processes, such as shielded metal arc, flux cored arc and gas metal arc.

Welding And Metal Fabrication

Welder Apprenticeship Training

n/a

n/a

You’ll learn a technical understanding of arc welding, welding safety, power sources and electrode classifications and selection.

Acquire thorough knowledge of arc, gas and resistance welding theory, and reading and interpreting blueprints. Carry out plasma cutting and TIG welding.

Learn how to fit sub assemblies and assemblies together and to prepare assemblies for welding.

Welding

Welder – Apprenticeship

NORTH ISLAND COLLEGE 2300 Ryan Rd, Courtenay, BC, V9N 8N6 nic.bc.ca questions@nic.bc.ca 800-715-0914

NEW BRUNSWICK COMMUNITY COLLEGE 1234 Mountain Rd, Moncton, NB, E1C 8H9 nbcc.ca collegeworks@nbcc.ca 888-796-6222

MOHAWK COLLEGE 481 Barton St, Stoney Creek, ON, L8E 2L7 mohawkcollege.ca apprenticeships@mohawkcollege.ca 905-575-1212

Welder Apprenticeship

RED DEER COLLEGE 100 College Blvd, Red Deer, AB, T4N 5H5 rdc.ab.ca apprenticeship.registration@rdc.ab.ca 403-342-3100, 888-475-1101

Yes

Squeeze-type resistance spot welding (STRSW) and metal inert gas (MIG) welding training and information for the automotive and light truck collision repair industry so that collision repair technicians, managers and shop owners can attain the necessary knowledge to safely perform STRSW and MIG welding repairs. Students who successfully complete this approved training will receive nine I-CAR credit hours for estimator, non-steel structural technicians and steel structural technicians role.

Welding & Fabrication Technician

ST. LAWRENCE COLLEGE 2 St. Lawrence Dr, Cornwall, ON, K6H 4Z1 stlawrencecollege.ca / dreamit@sl.on.ca 613-933-6080, 800-463-0752

n/a

n/a

The goal of the welding program is to provide graduates with comprehensive theoretical knowledge and extensive practical hands-on skills to find employment in small and large organizations.

The program delivers welding technology at the technician level and prepares students for the demands of the welding industry. Graduates of this two-year program are eligible to receive an Ontario college diploma. They also receive the equivalent of all the in-school training necessary to meet the requirements of the provincially administered welder apprenticeship program.

n/a

This welding program combines experienced and connected instructors, stateof-the-art facilities, small class sizes, hands-on experience and practical training in welding techniques. Work with the most current technology, getting hands-on training in shielded metal arc welding (SMAW), gas metal arc welding (GMAW), gas tungsten arc welding (GTAW) and flux core arc welding (FCAW).

Welding And Fabrication Technician/Welding Techniques (Diploma)

Welding Techniques

n/a

n/a

This welding program combines experienced and connected instructors, stateof-the-art facilities, small class sizes, hands-on experience and practical training in welding techniques.

This program develops skills and knowledge in oxyacetylene, arc, tungsten inert gas (TIG) and metal inert gas (MIG) welding processes. You will spend the majority of class time on practical shop work, plus mathematics, science, industrial communications and blueprint reading.

n/a

n/a

Learn on state-of-the-art equipment and one-of-a-kind projects in our Trades and Technology Centre’s new welding shop. You will receive training in multiple welding processes, operating fabrication equipment, using blueprints, general shop practice and shop safety. Your Saskatchewan Polytechnic Welding certificate may give you credit for Level 1 and Level 2 apprenticeship training, as well as 1,200 hours of trade time credit provided that you meet the academic and timeline requirements.

Join or sever metals in beams, girders, vessels, piping and other metal components used in construction and manufacturing. Utilize electric arc, MIG, TIG and gas welding (oxy acetylene).

I-CAR ALLIANCE

COURSE DESCRIPTION

Welding And Fabrication Technician/Welding Techniques (Certificate)

ST. CLAIR COLLEGE 2000 Talbot Rd, W Windsor, ON, N9A 6S4 stclaircollege.ca info@stclaircollege.ca 519-966-1656

SHERIDAN COLLEGE - DAVIS CAMPUS 7899 McLaughlin Rd, Brampton, ON, L6Y 5H9 sheridancollege.ca 905-459-7533

Welding

i4 Resistance Spot Welding & MIG Steel Welding

PRO SPOT INTERNATIONAL INC. TRAINING DIVISION 5932 Sea Otter Place, Carlsbad, CA, 92010 prospot.com/ info@prospot.com 760-407-1414

RED RIVER COLLEGE 2055 Notre Dame Ave, Winnipeg, MB, R3H 0J9 rrc.ca / register@rrc.ca 204-632-3960, 888-515-7722

Welding Certificate

COURSE NAME

PARKLAND COLLEGE 200 Prystai Way, Yorkton, SK, S3N 4G4 parklandcollege.sk.ca w.wilson@parklandcollege.sk.ca 866-783-6766

TRAINING PROVIDER

2 years

1 year

2 years

1 year

7 months

3 years

9 hours

35 weeks

LENGTH

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

D E L I V E RY METHOD

n/a

n/a

n/a

A hands-on, skills-based training program for technicians of all experience levels to develop the knowledge and skills needed to correctly analyze and efficiently repair small and medium-sized damage on steel and aluminum outer panels.

This course embraces plastic welding and cold resin repair processes and focuses on the importance of using the correct repair technique for different types of plastic to increase the speed, quality and integrity of repairs.

Develop advanced skills to repair small damage on steel and aluminum outer panels. Building on the skills taught in level 1, level 2 introduces advanced small damage repair techniques, including the use of rods, picks and levers.

Medium Panel Repair

Modern Panel Repair

Plastic Panel Repair

Small Damage Repair

T R A I N I N G D I R E C T O RY | 2 0 1 9

2 days

1 day

4-5 days

1 day

LENGTH

73

Classroom

Classroom

Classroom

Classroom

DELIVERY METHOD

D I R E C T O RY. T R A I N I N G M AT T E R S . C A

n/a

Using equipment and repair techniques approved and recommended by BMW, MINI and Rolls Royce, this course focuses on the skills and approach needed to consistently produce high-quality steel outer panel repairs. The objective is to increase technicians’ skills to repair medium-sized damage on steel outer panels by implementing advanced repair techniques that uphold quality and efficiency of the repair process.

BETAG NA 3750 University Ave, Ste. 610, Riverside, CA, 92501 betaginnovation.com info@betaginnovation.com 347-686-9698

I-CAR ALLIANCE

COURSE NAME

TRAINING PROVIDER

COURSE DESCRIPTION

Non-structural repair covers a vast variety of topics and encompasses many of the leading-edge technologies employed in modern vehicles. Driver-assist systems and telematics are areas of rapid change that require technicians to continually update their knowledge base. The prediction is that advancements in automotive technology will coalesce around the connected, autonomous, shared, electric platform (CASE). The effect of these trends is already being felt on the shop floor. The ‘Labour Market Watch’ report, published by the Automotive Industries Association, confirms that the automotive repair workforce is aging and much of the experience is skewed toward seasoned professionals. “Independent shops and larger chains are already starting to feel the pressure, and it will only accelerate with the advancement in technology in the form of connected, autonomous and selfdriving cars,” the report states. Listed in this section are a variety of courses that can help seasoned professionals and younger employees cope with new vehicle technologies.

NON-STRUCTURAL REPAIR

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

TRAINING PROVIDER

Yes

Yes

Yes

Yes

Yes

Identify, diagnose and troubleshoot air conditioning system operations. Identify HVAC systems.

Recognize causes of corrosion and understand the corrosion protection processes of manufacturers. Identify the steps required in determining where to apply anti-corrosion compounds and undercoatings. Understand the considerations for properly preparing parts for corrosion protection coatings. Explain how to apply corrosion protection materials. Identify the function and location of chipresistant coating and how to replace it during the repair process. Identify seam sealer characteristics and applications.

Identify and understand considerations surrounding working with bolted-on exterior panel replacement parts. Understand removal and installation procedures for doors. Analyze and diagnose the source of leaks and understand how to install weatherstripping.

Identify and understand considerations related to bolted-on exterior panel replacement parts; replacing bumpers, hoods and fenders; and removing and installing rear closure panels.

Understand uses and application procedures for automotive foam. Understand structural foam considerations and curing methods. Identify procedures related to installation of expandable foam. Understand how to choose correct replacement materials. Know how to work safely around automotive foams.

Identify the roles of movable glass in vehicles and types of drive mechanisms.

Understand considerations for replacing rear body and side door glass.

Describe parts of window regulators and window channels. Understand removal and replacement considerations for sunroofs and removable glass panels. Know how to complete post-collision inspection processes.

Analyze damage and troubleshoot for glass and electrical problems.

AIR03e Air Conditioning, Part 2 (IL English and French)

CPS01 Corrosion Protection (IL English and French)

EXT03e Bolted-On Exterior Panels, Part 1 (IL English and French) EXT04e Bolted-On Exterior Panels, Part 2 (IL English and French) FOM01 Automotive Foams (IL English and French)

GLA01 Movable Glass (IL English and French)

Yes

Yes

Understand air conditioning system operation and identify refrigerant and oils.

Understand air conditioning service tools and equipment used for specific repair processes.

AIR02e Air Conditioning, Part 1 (IL English and French)

Yes

I-CAR ALLIANCE

Identify adhesive bonding materials and describe differences. Explain considerations surrounding working with adhesives. Know how to prepare adhesives for application and use them for panel attachment. Identify and work with one- and two-part adhesives.

COURSE DESCRIPTION

ADH01 Adhesive Bonding (IL English and French)

COURSE NAME

4 hours

4 hours

2 hours

2 hours

4 hours

2 hours

2 hours

4 hours

LENGTH

Online

Online

Online

Classroom

Online

Online

Online

Online

D E L I V E RY METHOD

T R A I N I N G D I R E C T O RY | 2 0 1 9

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

Yes

Yes

Identify interior and exterior lamps, as well as different types of headlamps.

Describe repair considerations surrounding operation and repair of headlamps.

Understand collision-related problems in exterior and interior lighting.

Identify different types of plastics by their characteristics. Understand correct preparation procedures for plastics. Identify different types of plastics used on today’s vehicles and the correct methods to repair each. Recognize proper adhesives for different repairs and when to use adhesion promoter. Perform oneand two-sided plastic adhesive repairs and mounting tab repairs. Understand the considerations surrounding refinishing plastic parts. Identify the types of plastic welds in automotive applications. Identify welding equipment and its uses. Explain how hot-air welds and airless welds are made. Identify differences between a fusion weld and an adhesion weld.

Understanding front and rear suspension designs and repair issues. Understanding ride dampeners.

Diagnosing steering wheel and column damage. Identifying parallelogram, and rack and pinion steering systems. Understanding power steering systems.

Perform wheel alignments. Understand diagnostic measurements. Measure and adjust caster, camber and toe.

Identify characteristics and considerations for steel repairs. Examine different types of damage and understand repair procedures. Understand procedures and considerations for application of paintless dent repair.

LSC04e Automotive Lighting (IL English and French)

PLA03 Plastic and Composite Repair (IL English and French)

STE02 Suspension Systems (IL English and French) STE03 Rack and Pinion and Parallelogram Steering Systems (IL English and French) STE04 Wheel Alignment and Diagnostic Angles (IL English and French) STS01 Cosmetic Straightening Steel (IL English and French)

4 hours

8 hours

4 hours

3 hours

4 hours

1 hour

1 hour

2 hours

75

Classroom

Classroom

Classroom

Classroom

Online

Online

Online

Online

D I R E C T O RY. T R A I N I N G M AT T E R S . C A

Yes

Yes

Yes

Yes

Yes

Identify types of engine coolant. Understand HVAC parts and controls.

HEA03e Working with Coolant and HVAC Controls (IL English and French)

Yes

Understand cooling system operation and how to properly inspect parts. Understand the function of radiators and water pumps, plus considerations for repairing different types of water pumps. Identify auxiliary coolers and temperature controls.

HEA02e Cooling System Operation and Parts (IL English and French)

POLYVANCE 1128 Kirk Rd, Rainsville, AL, 35986 polyvance.com info@polyvance.com 800-633-3047

I-CAR 1400 -180 Elgin St, Ottawa.

ON, K2P 2K3 i-car.ca 800-808-2920

TRAINING PROVIDER

Yes

Yes

Yes

Yes

This course focuses on the hands-on skills needed to repair a bumper from start to finish. This course will cover the following topics: identify different types of plastic; explain the basic nitrogen welding process; properly operate a plastic welder; work dents out of bumpers; weld a tear to the edge of a bumper; repair a torn slot tab, a torn bumper mounting flange or a torn flexible hinge tab; repair a thermoset polyurethane bumper; properly finish the repair with filler and primer; and refinish textured plastic bumpers.

This one-hour, video-based, e-learning course will demonstrate how to repair broken headlight tabs with the nitrogen plastic welding system.

This course is designed to prepare a student with basic body shop knowledge and skills to understand the complete process of repairing and refinishing a plastic bumper cover. The focus will be on PP-blend bumper covers, but the course will also touch on thermoset polyurethane bumpers and other plastic parts, such as headlights and washer bottles.

PR-01 — Introduction to Nitrogen Plastic Welding

PR-02 — Plastic Repair & Refinishing

PR-03 — Headlight Repair Course

PR-04 — One Day Plastic Repair & Refinishing

Yes

Identify causes of and understanding the effects of wind noise and water leaks.

Diagnostic procedures for locating wind noise and water leaks. Identifying repair materials and repairing wind noise and water leaks. Prevent wind noise and water leaks.

WNW01 Wind Noise and Water Leaks (IL English and French)

At the end of this course, students will be able to: identify different types of plastic; explain the basic nitrogen welding process; properly operate a plastic welder; weld a tear to the edge of a bumper; repair a torn slot tab, a torn bumper mounting flange or a torn flexible hinge tab; and repair a thermoset polyurethane bumper.

Yes

Describe methods for application and removal of pinstripes and decals. Explain processes for installing door trim panels, handles, and lock cylinders. Identify interior and exterior parts and understand how to remove and replace them.

TRM03e Removing and Installing Exterior Trim, Pinstripes and Decals (IL English and French)

Yes

I-CAR ALLIANCE

Identify hardware and understand correct uses. Understand how to work with trim and mouldings.

COURSE DESCRIPTION

TRM02e Removing and Installing Hardware Interior Trim (IL English and French)

COURSE NAME

7 hours

1 hour

2 days

3 hours

3 hours

3 hours

3 hours

LENGTH

Classroom

Online

Classroom

Classroom

Classroom

Online

Classroom

D E L I V E RY METHOD

T R A I N I N G D I R E C T O RY | 2 0 1 9

I-CAR 1400 -180 Elgin St, Ottawa, ON, K2P 2K3 i-car.ca 800-808-2920

Yes

Explain how hardening changes the characteristics of aluminum. Describe how to use dye penetrant for locating damage. Reduce cross-contamination between metals. Understand the importance of using dedicated tools for working on aluminum. Explain the requirements of working with adhesives. Describe how to hem a panel. Understand some considerations for welding aluminum. List the different processes used for removing damage in cosmetic panels. Describe the different aluminum panel attachment methods. Know how to prepare an aluminum surface for body filler and refinishing.

APR01 Aluminum Exterior Panel Repair and Replacement (IL English and French)

4 hours

4 hours

8 hours

1 day

LENGTH

77

Classroom

Classroom

Classroom

Classroom

DELIVERY METHOD

D I R E C T O RY. T R A I N I N G M AT T E R S . C A

Yes

Course focuses on: understanding aluminum in structural applications; identifying uses of castings and repair or replace considerations; preventing galvanic corrosion; straightening considerations, including work hardening and workability; and working with rivets. Students will simulate aluminum repair decisions through small group activities and props.

ALI01 Aluminum Intensive Vehicle Repairs (IL English and French)

n/a

I-CAR ALLIANCE

Yes

ADA Course (Aluminum Damage Analysis and Repair Technology)

CHIEF UNIVERSITY/CHIEF AUTOMOTIVE TECHNOLOGIES 996 Industrial Dr, Madison, IN, 47250 chiefautomotive.com/chief-university/ 800-445-9262

Using equipment and repair techniques approved and recommended by BMW, MINI and Rolls Royce, this course focuses on the skills and approach needed to consistently produce high-quality aluminum outer panel repairs.

COURSE DESCRIPTION

This one-day interactive class is designed for entry-level or experienced appraisers and structural repair technicians. Students will learn the principles of aluminum forming methods, alloys, temper designations, damage analysis, repair processes, welding basics and OEM recommendations. Course I-CAR number is CHEM-00013.

Aluminum Panel Repair

COURSE NAME

BETAG NA 3750 University Ave, Ste. 610, Riverside, CA, 92501 betaginnovation.com info@betaginnovation.com 347-686-9698

TRAINING PROVIDER

The growing presence of aluminum in vehicle bodies creates new rules for repair facilities and has required everyone from estimators to autobody technicians to learn new procedures. The special attention demanded by aluminum adds complexity to the workflow of a repair facility. The courses in this section address many facets of aluminum repair, from panel repair to damage assessment.

ALUMINUM

I-CAR ALLIANCE

Yes

Yes

Yes

COURSE DESCRIPTION

Participants will: understand safe practices when working with aluminum. Identify the Ford heating limits for straightening. Understand Ford’s position on repairing cracks in aluminum parts and in the frame assembly. Determine the approved adhesive and rivets for use on Ford vehicles. Describe why aluminum flanges may be different than what are used on steel and what is different about welding on aluminum vs. steel. Understand what steel strengths are used in the F-150 frame and what frame repairs are supported by Ford. Explain vehicle-specific repairs, such as: what can be done to the magnesium radiator core support; how close to a hinge or striker a cut line can be for repairs; and repairing the extruded rocker panel.

This series includes instruction, hands-on practice and testing for welds used in repairing aluminum vehicle structures. Participants are instructed how to set up and tune a welding machine, address safety issues, prepare metal surfaces and perform proper welding techniques. Hands-on practice welds include GMA (MIG) plug, fillet and butt joint with backing welds. The program concludes with the Aluminum GMA (MIG) Welding Qualification test.

This series includes instruction, hands-on practice and testing for welds used in repairing aluminum vehicle structures. Participants are instructed how to set up and tune a welding machine, address safety issues, prepare metal surfaces and perform proper welding techniques. Hands-on practice welds include GMA (MIG) plug, fillet and butt joint with backing welds. The program concludes with the Aluminum GMA (MIG) Welding Qualification test.

COURSE NAME

FOR06 2015 Ford F-150 Structural Repair Training Course (IL English and French)

WCA03 Aluminum GMA (MIG) Welding Qualification Series

WCA05 Ford Aluminum GMA (MIG) Welding

TRAINING PROVIDER

I-CAR 1400 -180 Elgin St, Ottawa, ON, K2P 2K3 i-car.ca 800-808-2920

8 hours

8 hours

8 hours

LENGTH

Classroom

Classroom

Classroom

D E L I V E RY METHOD

Yes

Yes

What are some of the more challenging jobs you have recently handled? How often do you accelerate your systems and what issues do you encounter? How successful are you with more demanding jobs, such as three-stage systems?

This class addresses all of these issues in-depth with hand’s-on learning. Sikkens Product Training is prerequisite.

Become familiar with the Sikkens Autowave paint line using a balance of classroom theory and hands-on application exercises. Understand spot repair and blending techniques, plastic parts preparation/finishing and operation of HVLP spray guns.

Sikkens Autocoat BT LV650 Product Training

Sikkens Autowave Advanced Product Training

Sikkens Autowave Product Training

16 hours

7 hours

16 hours

16 hours

LENGTH

79

Classroom

Classroom

Classroom

Classroom

DELIVERY METHOD

D I R E C T O RY. T R A I N I N G M AT T E R S . C A

n/a

The goal of the BTLV650 training is to maximize efficiency and productivity by empowering paint staff with key system knowledge and application techniques.

The classroom theory is reinforced with extensive hands-on application time.

The full range of BTLV650 products and procedures are covered, as are proper system selection and optimum application techniques.

T R A I N I N G D I R E C T O RY | 2 0 1 9

Yes

Become familiar with the Lesonal WB paint line using a balance of classroom theory and hands-on application exercises. Understand spot repair and blending techniques, plastic parts preparation/finishing and operation of HVLP spray guns.

Class is I-CAR- and ASE-certified.

Lesonal WB Product Training

AKZONOBEL Toronto Training Centre 110 Woodbine Downs Blvd. Unit #4, Etobicoke, ON, CA M9W 5S6 akzonobelvrna.gosignmeup.com

I-CAR ALLIANCE

COURSE NAME

TRAINING PROVIDER

COURSE DESCRIPTION

Autobody and collision repair is becoming a more complex field with the advancement of new materials technologies, techniques and environmentally friendly products and equipment. Body and paint technicians who work on automobile exteriors do so ensuring that they are in safe operating condition and of quality appearance. Technicians accomplish this by discovering and administering any repairs or replacements, paint detailing and bodywork. Courses in the paint and refinish sector range from product training and to improving paint centre productivity to colour theory. Refresher training or learning a new technique (such as matte finishes) may improve the efficiency of this vital segment of collision centre operations or inspire painters to new heights.

Courses available to Canadians, from the industry’s major suppliers, are listed below.

PAINT & REFINISHING

Yes

Yes

Yes

Understand commercial transportation refinishing basics. Set up and use spray equipment and control tools. Properly identify substrates and related pre-treatments. Use Axalta’s line of commercial and fleet transportation finishes (low VOC where necessary).

Designed to develop the knowledge and skills of paint technicians when applying matte clears. Objectives: understand gloss and sheen terminology; understand gloss level impact on colour position and metallic appearance; identify and use Cromax® Matting Agent system components; properly determine gloss level of vehicle using spray-out cards; and correctly apply Cromax® matte clears.

This instructor-led course is designed to help participants understand how to correctly mix and analyze colour. This includes colour theory, the correct angles and lighting conditions; and how to correctly shade a colour that needs adjustment.

Ce cours avec instructeur sur les produits Cromax est conçu pour aider les participants à comprendre les outils de couleur électroniques, comme le logiciel ColorNet et les spectrophotomètres Acquire RX et Acquire Plus EFX.

Designed to help participants understand the surface preparation process and learn how to identify substrates and apply primers to those substrates.

Commercial Transportation Finishes

Cromax Advanced Matte Finishes

Cromax Colour 2 Colour Matching Techniques

Cromax Couleur 1 – Outils couleur èlectroniques

Cromax Surface Preparation Certification

Yes

Yes

Yes

Apply colour science principles to identify colours and improve colour matches.

Describe colours and effectively compare and contrast colour standards vs. truck. Use colour tools to find formulas and make formula adjustments.

Commercial Transportation Colour Tools and Blending Techniques

Yes

The course teaches the principles of colour theory with subject matter ranging from colour direction to colour and brightness flip. Students learn the effects of spray technique on colour, as well as tinting procedures that will control off-shade paint. Extensive detail on solid, two-step metallic and pearl colour theory. Participate in over 75 exercises in colour matching. Class is I-CAR- and ASE- certified. Class is for Autowave and/or Autobase users.

AXALTA COATING SYSTEMS CANADA COMPANY 408 Fairall St, Ajax, ON, L1S 1R6 axaltalearningcampus.com 800-668-6945

I-CAR ALLIANCE

COURSE DESCRIPTION

Sikkens Colour Tinting

COURSE NAME

AKZONOBEL Toronto Training Centre 110 Woodbine Downs Blvd, Unit #4, Etobicoke, ON, M9W 5S6 akzonobelvrna.gosignmeup.com

TRAINING PROVIDER

1 day

1 day

2 days

1 day

2 days

2 days

24 hours

LENGTH

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

D E L I V E RY METHOD

T R A I N I N G D I R E C T O RY | 2 0 1 9

Yes

Yes

Yes

Yes

Yes

Yes

Best practices for preparation and use of the Cromax® system. Proper preparation of body repairs, new e-coat parts and plastics. Understand how to find important information, such as technical data sheets. Know how to choose and apply correct primers. Understand the blending process on all colours. Choose proper clearcoats for the job.

Understand and properly identify a micro-repair. Learn techniques and tools for repairing chips. Understand application techniques and perform very small blends. Understand wheel repair for curb scrapes and chips.

Identify and understand OEM tri-coat and specialty colours. Retrieve and verify colour match on vehicles with those colours. Understand application processes for specialty colours. Correctly apply Cromax® Pro when painting tri-coat and specialty colours. Understand blend procedures for Cromax® Pro tri-coats.

Perform tri-coat blends using Cromax® Pro base coat.

Designed to help participants understand how to correctly mix and analyze colour. This includes colour theory, the correct angles and lighting conditions, and how to correctly shade a colour that needs adjustment.

Designed to help participants understand the surface preparation process and learn how to identify substrates and apply primers to those substrates.

Identify and understand OEM three-stage and specialty colours. Retrieve and verify colour match on vehicles with those colours. Understand application process for specialty colours. Correctly apply Permacron® 293/295 when painting three-stage and specialty colours. Understand blend procedures for Permacron® 293/295 3-stage and perform blends.

Proper preparation of body repairs, new e-coat parts and plastics. Understand how to find important information, such as technical data sheets. Know how to choose and apply correct primers. Understand the blending process on all colours. Choose the proper clearcoats for the job.

Cromax® Pro Certification

Cromax® Pro Micro-Repair

Cromax® Waterborne Tri-Coat and Specialty Colours

Spies Hecker Colour 2 Colour Matching Techniques

Spies Hecker Surface Preparation Certification

Spies Hecker® Permahyd® Hi-TEC Advanced 3-Stage and Specialty Colours

Spies Hecker® Permahyd® Hi-TEC Certification

2 days

2 days

1 day

1 day

2 days

1 day

2 days

81

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

D I R E C T O RY. T R A I N I N G M AT T E R S . C A

Yes

Yes

Identify and understand OEM three-stage colours. Retrieve and verify colour match on vehicles with those colours. Correctly apply Cromax® Pro when painting three-stage colours. Understand blend procedures for Cromax® Pro three-stage. Perform 3-stage blends using Cromax® Pro base coat.

Cromax® Pro Advanced Tri-Coat Course

Yes

Yes

Understand what affects paint and material profitability. Accurately determine a collision centre’s actual profitability on paint and material. Understand and track the paint department’s key performance indicators.

Increase collision centre output and capacity. Effectively use people, space, equipment and time. Maximize paint hours and number of vehicles through the paint department. Recognize the need to effectively sell paint labour in order to enhance productivity.

Understand the relationship between the repair process and structure. Implement changes to improve effectiveness. Understand the advantages and disadvantages of each type of organizational structure.

Know how to use product properly and where in the process in order to yield quality work that reduces comebacks and do-overs.

Systematic mechanical approach to understand tinting and blending colours to achieve an undetectable repair.

Systematic mechanical approach to understand tinting and blending colours to achieve an undetectable repair.

BAOP-0001 VPU-004 Paint & Material Profitability

BAOP-00010 VPU-005 Paint Department Productivity

BAOP-00011 VPU-015 Organizational Structure

BAPM-00011 R-M Diamont/Onyx HD Certification Program (RFN-101) BAPM-00012 R-M Colour Adjustment Techniques BASF (RFN-102)

BAPM-00014 Glasurit Colour Adjustments Techniques

Yes

Yes

Yes

Yes

n/a

Preparation is the most important part of a quality repair. It provides longevity of the professional look of the vehicle.

Advanced Preparation Techniques RFN107

Yes

I-CAR ALLIANCE

BASF 10 Constellation Court Toronto, ON, M9W 1K1 refinish.basf.us/training

Designed to develop the knowledge and skills of paint technicians when applying matte clears. Objectives: understand gloss and sheen terminology;understand gloss level impact on color position and metallic appearance; identify and use Standox Matting Agent system components; properly determine gloss level of vehicle using spray-out cards; and correctly apply Cromax® matte clears.

COURSE DESCRIPTION

Standox Advanced Matte Finishes

COURSE NAME

AXALTA COATING SYSTEMS CANADA COMPANY 408 Fairall St, Ajax, ON, L1S 1R6 axaltalearningcampus.com 800-668-6945

TRAINING PROVIDER

8 hours

8 hours

13 hours

7 hours

7 hours

7 hours

1 day

LENGTH

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

D E L I V E RY METHOD

T R A I N I N G D I R E C T O RY | 2 0 1 9

I-CAR 1400 -180 Elgin St, Ottawa, ON, K2P 2K3 i-car.ca 800-808-2920

Yes

Yes

Yes

A one-day overview of all recently released products that meet Glasurit and OEM warranty specifications. This is mandatory every two years to renew warranty specifications.

A one-day overview of all recently released products that meet R-M and OEM warranty specifications. This is mandatory every two years to renew warranty specifications.

A one-day overview of all recently released products that meet R-M and OEM warranty specifications. This is mandatory every two years to renew warranty specifications.

Glasurit Re-certification RFN400

R-M Diamond/Onyx HD Re-certification RFN300

R-M Diamont/Onyx HD Re-certification RFN300

Understanding spray guns; using compressed air; creating the proper spray environment; understanding VOC rules and regulations; and mixing refinish materials.

Finish identification; masking; understanding proper spray gun technique; preparing substrates and applying primers; and making test panels.

REF01 Refinishing Equipment and VOC Regulations (IL English and French) REF02 Surface Preparation and Masking (IL English and French)

4 hours

4 hours

4 hours

4 hours

8 hours

4 hours

8 hours

13 hours

13 hours

Online

Online

Online

online

83

Classroom

online

Classroom

Classroom

Classroom

D I R E C T O RY. T R A I N I N G M AT T E R S . C A

Yes

Yes

Yes

Yes

A one-day overview of all recently released products that meet Glasurit and OEM warranty specifications. This is mandatory every two years to renew warranty specifications.

Glasurit Re-certification RFN400

See description in Non-structural section.

Yes

Inspect products properly and know where in the process to improve speed, accuracy and quality in shops.

Glasurit 22/55/90 Certification Program

CPS01 Corrosion Protection (IL English and French)

Yes

Proper process on H2 to repair a small chip/scratch in a quick time period while keeping it within 12 inches to 15 inches in width. Full panels don’t need refinishing.

Diamond/Onyx Certification Program RFN101

PPG CANADA 2301 Royal Windsor Dr, Unit #6, Mississauga, ON, L5J 1K5 ca.ppgrefinish.com autorefinish@ppg.com 800-647-6050

I-CAR 1400 -180 Elgin St, Ottawa, ON, K2P 2K3 i-car.ca 800-808-2920

TRAINING PROVIDER

Yes

Yes

Explain why waterborne products are used and which waterborne products are available. Understand the difference between waterborne and solventborne refinishing materials. Identify the environmental impact and reasons for converting to waterborne refinishing materials. Understand preparation, mixing and application considerations. Explain the facility requirements for waterborne refinishing materials. Recognize proper storage and disposal procedures of waterborne materials.

Identify how tri-coat finish affects colour. Understand how metallics and pearls affect colors. Recognize how a refinish formula is chosen. Explain how to mix toners to make the base coat. Describe how to evaluate a spray-out panel to the vehicle. Distinguish items and practices used for tinting. Describe how to tint using plotting.

See description in Non-Structural section.

See description in Non-Structural section.

REF07 Waterborne Products, Systems, and Application (IL English and French)

REF09 - Color Theory, Mixing Toners, and Tinting (IL English and French) TRM02e Removing and Installing Hardware Interior Trim (IL English and French) TRM03e Removing and Installing Exterior Trim, Pinstripes, and Decals (IL English and French)

n/a

Yes

This course familiarizes students with PPG’s Delfleet Essential coatings products and technologies. The class explains not only the products, but also how their use can be profitable and productive in customer environments.

Ce programme est un élément clé de la formation visant l’agrément par PPG. À ce titre, il forme les techniciens en refinition sur la sécurité personnelle, l’équipement de pulvérisation, les rudiments de la chimie des peintures, les procédures de réparation et le système de revêtements à base d’eau Envirobase Haute performance de PPG. Environ la moitié du temps de formation est consacré à des exercices pratiques qui tendent à parfaire les compétences dans l’application des revêtements à base d’eau. Les techniciens qui réussiront ce cours seront admissibles au programme d’agrément par PPG.

Agrément Delfleet® Essential

Agrément Envirobase® Haute Performance

Yes

Yes

Yes

I-CAR ALLIANCE

Perform a thorough vehicle inspection and identify defects in a vehicle finish.

Be able to remove finish defects by using the proper removal procedures.

Understand interior and exterior detailing.

COURSE DESCRIPTION

REF04 Detailing (IL English and French)

COURSE NAME

2 days

1 day

3 hours

3 hours

4 hours

4 hours

4 hours

LENGTH

Classroom

Classroom

Online

Classroom

Online

Online

Online

D E L I V E RY METHOD

T R A I N I N G D I R E C T O RY | 2 0 1 9

n/a

n/a

Yes

Yes

n/a

Yes

Yes

PPG’s Commercial Fleet products and systems. The products and how they can be productive in commercial fleet environments.

The course will familiarize students with PPG’s Commercial Compliant Fleet products and systems. The class explains the products and how they can be productive in commercial fleet environments.

This course covers recommended surface preparation processes and products for technicians using PPG’s Envirobase® High Performance system.

Designed for collision centre technicians who currently uses Nexa products in their refinish operations. The theory of colour and its practical application in matching and tinting Aquabase Plus refinish waterborne colours. The Aquabase Plus waterborne colour system and its associated colour tools are described in depth. Hands-on exercises are designed to provide product and colour tool exposure to the technician.

Technical product training for PPG’s tri-coats, low-gloss finishes and translucent colours. Includes proper product and colour selection.

A core program of PPG Certification training, this program trains refinish technicians in personal safety, paint chemical and waterborne fundamentals, and repair procedures using PPG’s Aquabase Plus waterborne base coat refinish system.

This course will update technicians on any new products and techniques in the Aquabase Plus Waterborne Refinish System. Completion will move a technician up to the next level of PPG Certified Technician status.

Delfleet Evolution Certification

Delfleet Evolution Compliant Certification

Envirobase HP Surface Preparation

Eye for Colour – Aquabase Plus

Finis tri-couches et spécialisés

Nexa Certification – Aquabase Plus

Nexa Recertification – Aquabase Plus

1 day

2 days

2 days

2 days

1 day

1 day

2 days

1 day

2 days

85

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

D I R E C T O RY. T R A I N I N G M AT T E R S . C A

Yes

This course covers recommended surface preparation processes and products for technicians using PPG’s Aquabase® Plus system.

Aquabase Surface Preparation

Yes

Designed for collision centre technicians who currently uses PPG products in their refinish operations. The theory of colour and its practical application in matching and tinting EHP refinish waterborne colours. The Envirobase High Performance waterborne colour system and its associated colour tools are described in depth. Hands-on exercises are designed to provide product and colour tool exposure to the technician.

Ajustements des couleurs ENVIROBASE® Haute Performance

SHERWIN-WILLIAMS AUTOMOTIVE FINISHES 180 Brunel Road, Mississauga, ON, L4Z 1T5 david.j.lalonde@sherwin.com sherwin-automotive.com 905-890-4222

PPG CANADA 2301 Royal Windsor Dr, Unit #6, Mississauga, ON, L5J 1K5 ca.ppgrefinish.com autorefinish@ppg.com 800-647-6050

TRAINING PROVIDER

Yes

Yes

Equipment, Formula Express, OEM update, problem-solving techniques, product positioning, removing topcoat defects, restoring corrosion protection, safety procedures and equipment, selling concepts and procedures, special-effect topcoat repair procedure, specifying materials for productivity, topcoat systems – options and application, and undercoat systems – options and application.

Jobber Level 2

Tri-Coat & Specialty Finishes

Jobber Level 1

n/a

Technical product training for PPG’s tri-coats, low-gloss finishes and translucent colours. Includes proper product and colour selection.

Renouvellement de l’agrément ENVIROBASE® Haute Performance

Abrasive usage and positioning, computer formula retrieval, equipment, paint coating technology, product positioning, safety procedures and equipment, sanding and polishing techniques, selling concepts and procedures, surface preparation and corrosion protection, topcoat systems - options and application,and undercoat systems – options and application.

Yes

This course will update technicians on any new products and techniques in the Evirobase High Performance Waterborne Refinish System. Completion will move a technician up to the next level of PPG Certified Technician status.

PPG Recertification – Envirobase HP

Yes

Yes

This course will update technicians on any new products and techniques in the Evirobase High Performance Waterborne Refinish System. Completion will move a technician up to the next level of PPG Certified Technician status.

PPG Colour – Envirobase HP

ATX Refinish Painter Certification

Yes

Designed for collision centre technicians who currently uses PPG products in their refinish operations. The theory of colour and its practical application in matching and tinting EHP refinish waterborne colours. The Envirobase High Performance waterborne colour system and its associated colour tools are described in depth. Hands-on exercises are designed to provide product and colour tool exposure to the technician.

Designed to introduce shop personnel to this new product line. The only course that will certify painters for ATX™ Refinish System 3 year limited warranty.

Instructions for the proper application and usage of the ATX™ Refinish System.

Safety procedures and equipment. Surface preparation and corrosion protection.

Undercoat and topcoat systems, options and applications.Chemistry of paint.

Using colour documentation.

Yes

I-CAR ALLIANCE

As a core program of PPG Certification training, this program trains refinish technicians in personal safety, paint chemical and waterborne fundamentals, and repair procedures using PPG’s Envirobase High Performance waterborne base coat refinish system.

COURSE DESCRIPTION

PPG Certification – Envirobase HP

COURSE NAME

3 days

3 days

2 days

2 days

1 day

1 day

2 days

2 days

LENGTH

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

D E L I V E RY METHOD

T R A I N I N G D I R E C T O RY | 2 0 1 9

VALSPAR REFINISH P.O. Box 1461, Minneapolis, MN, 55440 valsparrefinish.com refinishinfo@valspar.com 800-845-2500

SOUTHERN ALBERTA INSTITUTE OF TECHNOLOGY 1301 - 16 Ave, Calgary, AB, T2M 0L4 sait.ca transportation.info@sait.ca 403-284-8471, 877-284-7248

Yes

Offered for all Valspar Automotive refinish paint brands. Students completing this course will be able to: identify dangerous chemicals; select and properly use appropriate safety equipment; clean guns; select and apply primers, sealers and base coats (colour); select and use paint delivery tools; retreive formulas; mix and spray brand-specific coatings; blend colours effectively; and apply clearcoat to achieve desired finish quality.

Refinish System Class

2 days

2 days

1 week

3 weeks

2 days

87

Classroom

Classroom

Classroom

Classroom

Classroom

D I R E C T O RY. T R A I N I N G M AT T E R S . C A

Yes

Colour Theory Class

Yes

This is a general interest course for the automotive enthusiast that provides instruction about repairing, protecting and enhancing paint finishes on vehicles. We’ll cover safety, paint finish identification, inspection and analysis and imperfection removal. No automobiles are accepted as projects.

Machine Buffing & Glazing

This course is designed to teach students everything they need to know about color, from how to get to the right colour, to how to use tools and resources properly, including Valspar Automotive’s Colour Focus formula retrieval system.

Students completing this course will be able to: describe metamerism and act on the effects; adjust and tint colour; evaluate flop and side tone.

Yes

Safety, paint stripping, basic surface preparation, undercoat/top coat application and spray gun techniques.

Yes

Application of Automotive Primers and Topcoats

Prep Technician

Base coat systems, blending procedures, clearcoats, job functions, masking and taping, metal prep, OEM issues, polishing techniques, production tips, repair procedures, safety procedures and equipment, single-stage systems, spray guns, and surface cleaners.

Yes

Yes

Objectives: explain how to take safe measures when working on hybrid electric and alternative-fuel vehicles; understand high-voltage issues with electric A/C5 systems; identify new applications for hybrid technology and unique hybrid system features; know how to properly care for a high voltage battery; and identify the different types of alternative fuel vehicles.

Explain and evaluate EPA regulations, identify hazardous air pollutants (HAP), use the appropriate personal protection equipment, identifying how to reduce consumption of methylene chloride (MeCl) paint stripper, identify spray application techniques and gun adjustments that reduce HAP, identify spray gun cleaning requirements and identify spray booth requirements and filter maintenance schedules.

ALT02 Hybrid Electric And Alternative Fuel Vehicles (IL English and French)

ALT03 Alternative Fuel Vehicle Damage Analysis and Safety

HAP01 Online Hazardous Airborne Pollutant Reduction

An introduction to personal safety.

An introduction to safety systems.

IPS00 Intro to Personal Safety ISS00 Intro to Safety Systems

Yes

Yes

Yes

Participants will be able to protect themselves and others when disconnecting high voltage on BAS, two-mode and other hybrid electric vehicle applications; avoid costly mistakes associated with incorrect repairs; be able to perform thorough damage analysis on hybrid electric vehicles; be able to identify and work safely around CNG and propane-fuelled vehicles; and get an overview of the newest technology surrounding plug-in electric and fuel-cell powered vehicles.

I-CAR 1400 -180 Elgin St, Ottawa, ON, K2P 2K3 i-car.ca 800-808-2920

I-CAR ALLIANCE

COURSE NAME

TRAINING PROVIDER

COURSE DESCRIPTION

Workers in Canada require both hazardous materials (WHMIS) education and worksite-specific training. Basic education courses from a wide range of providers teach workers the principles of WHMIS and the meaning of the information on labels and safety data sheets (SDSes, formerly MSDSes). Workplace-specific training teaches workers how to work safely with hazardous products at a worksite. This type of training would cover topics such as: how do you work safely with this hazardous product (controls, specific personal protective equipment, storage, disposal, etc.); and how do you deal with an unexpected exposure or spill?

One national source of information regarding WHMIS training is WHMIS.org. For more broad health and safety topics, see the Canadian Centre for Occupational Health and Safety at ccohs.ca. Provincial workplace safety authorities are another source of generic safety training, while automotive-specific safety training is often found through local associations. New technologies, such as hybrid and electric vehicles, bring new hazards to the workplace. It is vital that employers and employees remain upto-date on appropriate safety procedures. This section lists some industry-specific, safety-related courses available from I-CAR.

HEALTH & SAFETY

n/a

n/a

n/a

4 hours

4 hours

LENGTH

Online

Online

Online

Classroom or Online

Classroom or Online

DELIVERY METHOD

T R A I N I N G D I R E C T O RY | 2 0 1 9

n/a

Inspects vehicles to determine the amount of structural, body, mechanical or interior damage using mechanical testing devices, questioning customers about the vehicle or by visual inspection. Calculates cost of labour and parts to fix or replace each affected item and estimate the salvage value of the total vehicle loss. Analyzes repair cost estimates. Determines fees associated with repainting. Fills out insurance claim forms to indicate repair or replacement cost estimates and recommendations. Prepares work orders.

Yes

Understand the importance of complete customer satisfaction. Implement a systematic approach to identifying and meeting customer needs during the five interactive opportunities that recur in every repair. Document each step of the process with tools, forms, scripts and checklists.

Clearly identify what differentiates a shop from the competition and how to effectively communicate that to customers to close the sale. Better communicate with prospective and current customers by asking appropriate questions and exhibiting effective listening skills. Revitalize, refresh and revamp individual sales tactics using the tools, tips and techniques learned during the seminar.

Understand the critical importance of the estimator. Learn to sell first, estimate second. Generate a complete damage report. Effectively negotiate with insurers.

Understand how to measure selling performance.

Understand the concept, importance and benefits of increasing throughput, cycle time. Practise new techniques of production management, including how to manage the repair. Understand the need to write a complete damage report.

BAOP-00012 VPU-029 Delivering Complete Customer Satisfaction

BAOP-00013 VPU-038 Get the Keys

BAOP-0002 VPU-002 Estimating for Profit BAOP-0003 VPU-001 Advance Production Management

7 hours

7 hours

7 hours

7 hours

7 hours

13 weeks

LENGTH

89

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

DELIVERY METHOD

D I R E C T O RY. T R A I N I N G M AT T E R S . C A

Yes

Yes

Yes

Collect accurate and timely financial and non-financial data. Develop a working knowledge of the critical collision centre KPI’s and what affects them. Understand how to use KPI’s to measure and improve collision centre performance.

Yes

I-CAR ALLIANCE

COURSE DESCRIPTION

BAOP-00009 VPU-003 Measuring and Improving Performance

Automotive Collision Estimator

AUTOMOTIVE TRAINING CENTRE 12160 88 Ave, Surrey, BC, V3W 3J2 autotrainingcentre.com 888-546-2886

BASF 10 Constellation Court, Toronto, ON, M9W 1K1 refinish.basf.us/training

COURSE NAME

TRAINING PROVIDER

Training for management and estimating gives collision repair professionals role-relevant information, knowledge and skills necessary to perform complete, safe and quality repairs, as well as accurate repair estimates. Courses in this section will assist those involved in collision centre management to optimize processes and workflow, develop teams and provide a memorable customer experience.

These courses are sourced from a variety of training providers and encompass repair planning, customer service, estimating, shop management and insurer relations. Use these resources to develop a knowledge of KPIs and how to use them to improve collision centre performance. In addition, an extensive list of damage analysis and estimating courses is provided.

MANAGEMENT & ESTIMATING

CHIEF UNIVERSITY/CHIEF AUTOMOTIVE TECHNOLOGIES 996 Industrial Dr, Madison, IN, 47250 chiefautomotive.com/Chief-University/ 800-445-9262

No

No

Yes

For people with estimating experience, this course builds on the skills needed to generate an accurate estimate and explain the contents to the customer, including being able to quickly and accurately provide estimates for damage mainly involving outer panels and exterior parts (excluding the replacement of welded outer panels); and accurately perform estimate tasks relating to the damage of outer panels and exterior parts.

Build on the skills needed to generate an accurate estimate for all types of damage and explain the contents to the customer, including being able to quickly and accurately provide estimates for damage requiring replacement of welded outer panels and accurately provide estimates for damage affecting internal parts and the frame.

This advanced course covers collision theory of body-on-frame vehicles, with specific emphasis on pickup trucks and sport utility vehicles; visual inspection of the vehicle’s lower and upper structures to determine types of misalignment; hands-on measuring and analyzing collision damage; computerized measuring and structural damage reports; plan and set up a structural repair; and analyzing damaged and misaligned steering and suspension components. Course I-CAR number is CHEM-00002.

Estimator – Levels 2 & 3

Estimator Skills

Estimator Skills - Level 2

AFA Course (Advanced Frame Analysis) Focused on Pickup and Sport Utility

No

Develop the skills needed to generate an accurate estimate for all types of damage and explain the contents to the customer, including being able to quickly and accurately provide estimates for damage requiring replacement of welded outer panels; and accurately provide estimates for damage affecting internal parts and the frame.

Yes

This course explores lean fundamentals and introduces the tools needed to successfully implement repair planning in a collision repair center. This is the first step in implementing a continuous improvement business model and demonstrates the most efficient use of people, space and time. Participants learn the concept of performing a complete teardown, writing accurate damage reports and obtaining all correct parts before the vehicle is dispatched to the technician. Other APS concepts explored included fast track repairs, scheduling, parts handling and strategies designed to improve throughput, productivity and cycle times.

No

Estimator

BETAG NA 3750 University Ave, Suite 610, Riverside, CA, 92501 betaginnovation.com info@betaginnovation.com 347-686-9698

I-CAR ALLIANCE

COURSE DESCRIPTION

Please inquire.

VPU-040 Advanced Process Solutions Planning Session

COURSE NAME

BASF 10 Constellation Court Toronto, ON, M9W 1K1 refinish.basf.us/training

TRAINING PROVIDER

2 days

1 day

1 day

4 days

4 days

24 hours

LENGTH

Classroom

Classroom

Classroom

Classroom

Classroom

Classroom

D E L I V E RY METHOD

T R A I N I N G D I R E C T O RY | 2 0 1 9

COLLISION ADVICE 6715 Oak Dr, Alexandria, VA, 22306 collisionadvice.com 703-898-0715

CIIA PO Box 47594, Centre Mall, Hamilton, ON L8H 7S7 ciia.com info@ciia.com 866-309-4272

n/a

This is an interactive course that the appraiser will want to attend to learn various welding technologies. A practical experience with a virtual welder allows the participant to perform welds with the safety of a virtual experience. Learn what good and bad weld look like and the visual and destructive methods to verify a good weld.

Structural Damage Analysis

Welding Technologies for the Appraiser

n/a

Provides a basic understanding of job costing. This course covers in job costing overview and provides insights on what impacts body, paint and related materials, parts and sublet profitability.

Job Costing for Collision Repair

30 minutes

2 days

2 days

1 day

3 days

1 day

2 days

Online

Online

91

Classroom

Classroom

Classroom

Classroom

Classroom

D I R E C T O RY. T R A I N I N G M AT T E R S . C A

n/a

A systematic approach to discovering and ensuring that all the “not Included� items equired to restore a vheicle to pre-accident condition are inlcuded in the repair plan.

Estimating Best Practices

Yes

Yes

This comprehensive course features instruction on collision theory, structural damage analysis skills and an understanding of correction procedures. It is designed for the body shop estimator or insurance appraiser. This interactive course covers: collision theory of unitized and body-on-frame vehicles; hands-on gauging, measuring, and analyzing collision damage; hands-on structural repair of a damaged unitized body vehicle; and writing detailed structural damage reports. Course I-CAR number is CHEM-00003.

Joining Technologies Course

This class is designed for new front-counter persons, new estimators and both apprentices and techs at shops in Canada. The class helps improve skills in damage appraisal. Covers: understanding customers, their rights, the Consumer Protection Act; how to explain an estimate, ensuring all required information is shown; how to access OEM information databases; and writing up an estimate.

Yes

A class designed for appraisers and estimators. Provides an overview of the various techniques used by OEMs today. This course is a combination of handson and classroom experience. Each student will have the opportunity to: perform virtual steel and aluminum welding; install and remove self-piercing rivets; install blind rivets; perform structural weld bonding; and perform spot welds. Course I-CAR number is CHEM-00014.

ASA Course - Advanced Steering & Suspension Analysis

Basic Estimating and Damage Appraiser

Yes

This advanced course features 16 hours of instruction on the analysis of vehicles with steering and suspension problems. Includes troubleshooting techniques for quickly determining the source of steering and suspension related symptoms.

Course covers: steering geometry angles and their relationship to vehicle handling; front suspension designs and checking for misalignment; reading and understanding electronic measuring reports to identify unrepaired collision damage; reading and understanding wheel alignment reports. Course I-CAR number is CHEM-00007.

n/a

Discusses benefits gained through proper scheduling, such as even flow, balance, best use of resources, pay consistency, reduced cycle time, improved touch time and, most important, improved profitability.

Outlines why it is important to research OEM repair procedures and why we need to scan vehicles before and after repairs.

Scheduling Best Practices

You Don’t Know What You Don’t Know

GEORGIAN COLLEGE One Georgian Dr, Barrie, ON, L4M 3X9 georgiancollege.ca inquire@georgiancollege.ca 705-728-1968

ELITE BODY SHOP SOLUTIONS Nolensville, TN, 37135 elitebodyshopsolutions.com david.luehr@elitebodyshopsolutions.com 503-580-4507

n/a

Highlights methods to improve the parts-management process, including a parts-management overview, parts manager responsibilities and best practices for each step in the parts-management process.

Parts Management for Collision Repair

Optimizing Your Marketing Spend

Yes

n/a

An industry expert provides insights and education into the best ways to optimize your online and traditional marketing spending for the highest impact on your business.

Elite Webinar Series

Opportunities to explore possibilities of entrepreneurship within the automotive industry. Introductory business courses and specific automotive courses. Cooperative work experience.

n/a

Elite Body Shop Solutions hosts free monthly educational webinars covering a wide range of topics designed to keep collision repairers and those that serve them abreast of the latest information required to be successful in today’s challenging business environment.

Devloping A Winner’s Mindsest

Automotive Business

n/a

With this course, participants can activate a mindset for success in life and in business. Share the secrets of collision industry leaders and other high-achievers to gain self-confidence; break through limitations holding you back; and bring dreams and goals to life. High-achievers and go-getters in collision repair are always ready to go further, learn more and become better.

n/a

n/a

The essential information you need to know in one easy-to-navigate place to help you make decisions about scanning and other new technologies. Includes interviews from shop managers and industry experts.

Management’s Guide to Scanning and New Technology

I-CAR ALLIANCE

COLLISION ADVICE 6715 Oak Dr, Alexandria, VA, 22306 collisionadvice.com 703-898-0715

COURSE DESCRIPTION

COURSE NAME

TRAINING PROVIDER

2 years

Please inquire

1 hour

Please inquire

30 minutes

1 hour

1 hour

2 hours

LENGTH

Classroom

Online

Online

Online

Online

Online

Online

Online

D E L I V E RY METHOD

T R A I N I N G D I R E C T O RY | 2 0 1 9

I-CAR 1400-180 Elgin Street, Ottawa, ON, K2P 2K3 i-car.ca 800-808-2920 See description in Health & Safety section.

See description in Health & Safety section.

Interpreting damage reports. Understanding industry definitions. Identifying types of finishes. Obtaining vehicle information. Writing a damage report.

Inspecting HVAC systems. Inspecting electrical systems. Inspecting gasolineelectric hybrid vehicles. Inspecting electro mechanical vehicle options. Inspecting drivetrain. Inspecting brake systems.

Explain aluminum properties and identify differences. Analyze damage to aluminum exterior panels and identify repair procedures. Analyze damage to aluminum structural parts and understand repair considerations. Identify different areas of a repair facility and understand the functions of specific equipment.

Learning objectives: understand general concepts for steering and suspension systems. Identify damaged steering and suspension parts; determine damaged parts that cause steering and wheel-tracking problems; analyze caster, camber, toe, and other alignment angles; and understand ride heights difference, additional inspection methods, and how to use alignment angle readings.

Identify whether a vehicle is equipped with various advanced vehicle systems.

Understand how specific features are designed to operate and how they are integrated with other vehicle systems. Determine if a system is operating properly during the damage analysis process.

ALT03 Alternative Fuel Vehicle Damage Analysis and Safety DAM01 Vehicle Identification, Estimating Systems, and Terminology DAM03 Mechanical Systems Analysis DAM05 Aluminum Panels and Structures Damage Analysis (IL French and English) DAM06 Steering And Suspension Damage Analysis (IL English and French) DAM07 Damage Analysis of Advanced Automotive Systems (IL English and French)

A degree-level education in business management with a focus on the automotive industry. Current issues, trends and technologies are covered, plus adopting proactive approaches in identifying and responding to changes in the automotive industry. Instruction, lecture and discussion delivery promotes critical thinking and problem-solving.

ALT02 Hybrid Electric And Alternative Fuel Vehicles (IL English and French)

Bachelor of Business (Automotive Management)

4 hours

4 hours

4 hours

4 hours

4 hours

3 hours

4 hours

4 years

Online

93

Classroom

Online, Classroom

Online

Online

Online

Online

Classroom

D I R E C T O RY. T R A I N I N G M AT T E R S . C A

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

I-CAR 1400 -180 Elgin St, Ottawa, ON, K2P 2K3 i-car.ca 800-808-2920

TRAINING PROVIDER

I-CAR ALLIANCE

Yes

Yes

Yes

Yes

Yes

Yes

Yes

COURSE DESCRIPTION

Identify advanced materials and describe their characteristics and applications. Explain how advanced vehicle construction materials affect collision energy -management and damage analysis considerations. Make repair vs. replace decisions for specific advanced materials. Describe the effects of heat and straightening on different advanced materials. Explain advanced materials recycled-parts considerations, joining methods, corrosion protection and refinishing considerations.

After completing this course, you will be able to: identify parts of the front bumper assembly and recognize damage to side body panels; recognize front exterior body panels and front lighting systems; be able to identify door damage and make repair vs. replace decisions; identify types of movable glass damage; recognize rear closure panels and understand parts of rear bumper assemblies; identify parts of rear lighting systems and parts of pickup truck box assemblies; and identify aftermarket parts.

After completing this course, you will be able to: identify the various types of passive restraint systems and their parts; understand required replacement or inspections for passive restraint-system parts; identify seatbelt system parts and proper operation, and determine replacement considerations and recognize seat damage and determine repair vs. replacement decisions.

After completing this course, you will be able to: Identify the different types of vehicle designs; explain how unitized structures are designed to collapse; understand how different impact angles transfer collision energy and create different types of damage; comprehend how to make point-to-point measurements and computerized, three-dimensional measuring results and identify structural damage. Identify general repair considerations for vehicle structures, including front, side and rear and identify structural parts and common techniques for analyzing damage.

Identify the basic requirements for a circuit and understand how circuit values are measured. Understand other parts of a circuit. Recognize collision damage to wiring and the possibilities for repair. Identify the tools and steps required when troubleshooting an electrical circuit problem.

Understand electronically controlled steering and suspension systems and damage analysis considerations, plus identify parts and understand their operation.

Identify tire pressure monitoring systems and parts.

Manufacturing trends, new equipment, materials and procedures for American and foreign vehicle brands. Also covers an introduction to diagnostics and scan tools, inlcuding OE posiitons, shop standard operating procedures, and OEM and aftermarket scan tools.

DAM08 Advanced Material Damage Analysis (IL English and French)

DAM10 Exterior Panels Damage Analysis (IL French and English)

DAM11 Restraint Systems Damage Analysis (IL English Only)

DAM12 Steel Structures Damage Analysis (IL English and French)

DAM13e Basic Electronics Damage Analysis DAM15 Advanced Steering and Suspension Systems Damage Analysis (IL English and French) GE001L01 Understanding Cycle Time Process

COURSE NAME

3 hours

4 hours

2 hours

4 hours

4 hours

4 hours

4 hours

LENGTH

Classroom

Online

Online

Classroom

Classroom

Classroom

Classroom

D E L I V E RY METHOD

T R A I N I N G D I R E C T O RY | 2 0 1 9

Yes

Yes

Yes

Yes

Yes

Yes

Demonstrate job file review processes. Explain insurance needs (including DRP and non-DRP). Identify express jobs using a checklist of express-related items.

Demonstrate mappingof a customer vehicle.

Identify staff capabilities and workload using a computer management system. Explain how to assign a job to an available technician or team.

Perform estimate and vehicle reviews with assigned technician using shop SOPs. Communicate current job status using a computer management system. Identify available workflow availability by the technician/team using a computer management system.

Understand how supplements affect production, costs and staff by identifying missing items, time involved and repair or replace decisions for each job. Survey the shop floor using the quality control, roadblock, and parts status techniques taught in this course. Determine the facility capacity by using the big-picture approach. Identify the right technicians for the jobs to increase efficiency. Understand how to analyze paint-shop and estimating capacity for the facility.

Match equipment needs to the jobs in progess. Apply the proper staff at the right time while encouraging a learning culture.

Recognize the tools needed to conduct review-and-release meetings with technicians.

Understand the value of using and updating a computer management system.

Identify the communication methods needed to properly share information with the team. Know the principles of conducting cycle time, quality and work-in-progess reviews. Implement awareness skills and identify roadblocks in production.

Assess workflow problems and evaluate work-in-progess for potential solutions.

Determine technician workload. Determine staffing needs based on workflow problems and how to reassign technician work based on skill, OEM training and/ or availability. Manage workflow adjustments with outside vendors to ensure a smooth repair process. Demonstrate how to adjust delivery dates and adjust technician workload based on supplement changes to the repair. Demonstrate how to revise a repair schedule based on a parts order delay.

Verify technicians’ complete quality-control checklists using shop SOPs. Match parts invoices to the repair order invoice. Verify that customer requests are completed. Compare all repair orders, sublet work and supplemental. Discuss the importance of quality checks after the repair. Examine overall repair quality using shop SOPs.

PM105E01 Before the Repair Starts

PM110V01 Matching the Repair to the Team

PM115E01 Workflow Essentials

PM120L01 Synchronizing Workflow through Team Communication

PM125V01 Problem Solving for Workflow Changes

PM130E01 Quality is Your Business

1 hour

2 hours

2 hours

1 hour

2 hours

1 hour

1 hour

Online

Online

Online

Online

Online

Online

Online

D I R E C T O RY. T R A I N I N G M AT T E R S . C A

Yes

Understand the importance of the I-CAR study observations. Describe an Industrial Age mind set and how to identify it. Apply the principles of knowledge management.

Understand the definition, key principles and benefits of a learning culture.

PM101E01 Learning Culture Overview

95

MITCHELL 1 W Pearce St, Suite #101, Richmond Hill, ON, L4B3K3 mitchell.com 905-886-1201, 800-448-4401

I-CAR 1400 -180 Elgin St, Ottawa, ON, K2P 2K3 i-car.ca 800-808-2920

TRAINING PROVIDER

Yes

Yes

Yes

Yes

Yes

Explain the 5S lean process and how it relates to optimized workflow. Inspect the building to determine maintenance issues. Understand parking lot, building and vehicle security measures. Know the importance of equipment maintenance and maintenance schedules. Understand regulatory compliance issues and listing steps required to ensure the shop stays in compliance. Know the importance of determining proper inventory levels and storage areas.

Perform employee mentoring/coaching using various leadership models. Perform team member reviews using a management system. Co-ordinate team member training and safety-related needs. Communicate shop metrics to leadership team using a management system. Monitor shop KPIs using a management system.

Perform human capital functions using human resources guidelines and business rules. Identify production staffing needs using a staffing model. Schedule team members’ vacations using a management system and calendar. Verify that team members’ training is current per shop needs using a training schedule. Monitor worker safety using safety guidelines.

Explain the importance of conducting post-repair inspections. Identify repairs that should be inspected before coatings are applied. Explain how to use various inspection tools to access hard-to-see repair areas. Identify refinish defects and signs of improper masking. Explain how to verify corrosion protection has been properly applied. Describe considerations for pre-delivery and post-delivery inspections. Understand how to effectively communicate information regarding repair to the customer.

Understand the automotive recycling industry and organizations. Describe the considerations for using and ordering recycled parts. Identify parts that are commonly recycled and those that are not. Determine if a part has been previously repaired.

Understand the steps for preparing and installing recycled parts.

PM135E01 Optimizing Processes, Equipment and Compliance

PM140V01 Developing the Team and the Business

PM145L01 Refining the Team and the Business

QUA01 - Inspecting Repairs For Quality Control

RCY01 Recycled Parts for Collision Repair

Learn how to use Mitchell Connect with your insurance company partners.

(Note: these courses are only available to shops with existing partnerships.)

Learn the options available for each step in the Mitchell Connect workflow.

Mitchell Connect Basics Mitchell Connect Insurance Company Specific Courses

Learn how to best manage and write estimates with Mitchell Cloud Estimating.

Estimating with Mitchell Cloud Estimating

n/a

n/a

n/a

I-CAR ALLIANCE

COURSE DESCRIPTION

COURSE NAME

Online

Online

30-60 minutes 30-60 minutes

Online

Online

Online

Online

Online

Online

D E L I V E RY METHOD

Please inquire

3 hours

4 hours

2 hours

1 hour

1 hour

LENGTH

T R A I N I N G D I R E C T O RY | 2 0 1 9

SHERWIN-WILLIAMS AUTOMOTIVE FINISHES 180 Brunel Rd, Mississauga, ON, L4Z 1T5 david.j.lalonde@sherwin.com sherwin-automotive.com 9058904222

PPG REFINISH CANADA 2301 Royal Windsor Dr, Unit #6, Mississauga, ON, L5J 1K5 ca.ppgrefinish.com 800-647-6050

POLYVANCE 1128 Kirk Rd, Rainsville, AL, 35986 polyvance.com info@polyvance.com 800-633-3047

Learn about Mitchell Repair Centre in a series of courses based on your role within a shop.

Mitchell Repair Centre Series

Yes

The theory and mechanics of lean production, understanding and implementing process improvement. Methods to utilize people, space and equipment for the maximum bottom-line impact. How to reduce variation and to identify and fix the causes of problems.

Improving Workshop Efficiency

1 day

1 day

4 days

2 hours

2 days

3 days

Variable

30-60 minutes

30 minutes

97

Classroom

Classroom

Classroom

Online

Classroom

Classroom

Online

Online

Online

D I R E C T O RY. T R A I N I N G M AT T E R S . C A

Yes

Estimating Solutions for Profit

n/a

Yes

Estimating plastic repair is an online, self-paced course designed to educate collision damage estimators and technicians in determining the repairability of damaged plastic parts. The course is designed to educate someone with no prior knowledge of plastics or the repair of plastics to the point at which they can confidently discuss the differences in plastic types and repair methods with technicians, and to be able to quickly determine whether a damaged plastic part is a candidate for repair or if it should be replaced. The course is divided into four modules.

Green belt training is an innovative four-day training program directed at process improvement based upon the practical application of the Lean Six Sigma program tailored for collision repair.

n/a

Learn how to write the best estimate and get the maximun out of your UltraMate estimating system

n/a

n/a

n/a

n/a

The skills, information and tools necessary to provide a memorable customer interaction process. The methods one must have in order to receive, understand, help and keep customers. The Sherwin-Williams Achieving Service Excellence course teaches skills and practices that intentionally and consistently provide impeccable service.

MVP Green Belt

EPR-01 — Estimating Plastic Repair

Training of UltraMate Estimting

Learn how to best mange your business with Mitchell Repair Centre.

Learn about additional estimating tools, including the Mitchell alternate parts program and Mitchell quality recycled parts.

Mitchell Estimating (UltraMate) Series

Training for Shop Management

Learn to write an estimate using Mitchell Estimating. This course consists of four parts: start the estimate, add estimate lines, complete the estimate and additional features.

Mitchell Estimating (UltraMate) - Write an Estimate

n/a

n/a

Instruction for multi-store repair organizations on the proper procedure for dispatching estimating/repair assignments to their individual repair facilities.

Information designed for repairers participating in DRP partnerships with insurers.

Workflow guides and webinars are available.

A virtual class that discusses how to read the estimate report in Audatex Estimating.

Claims Manager DRP Workflow Processes Estimate Reading

In this online class recording, students will learn about the labour database in Audatex Estimating releases, as well as listen in on an open forum discussion of general Q&As related to Audatex Estimating.

How to use the Audatex database reference manual and how to identify what is included and not included in operations.

Insight into the Audatex estimating database, plus included operations, formulas and calculations. Includes: cars; small, medium and heavy trucks; and motorcycles Optional Features virtual class training. This session provides information on optional features such as PDR, frame dimensions, tire database, estimate check and claims element.

This webinar will show you how to set up and use paintless dent repair in your estimates. Recording of an Audatex live online training class on understanding the estimating database and how it calculates refinish operations.

Solera Canada (Audatex) Advanced Database Operations Training Solera Canada (Audatex) Database Operations Training Solera Canada (Audatex) Database Reference Manuals Solera Canada (Audatex) Estimating Optional Features Training Solera Canada (Audatex) Paintless Dent Repair Estimating Solera Canada (Audatex) Refinish Operations Training

Learn how to use the integrated motorcycle estimating feature.

n/a

How to write estimates in the Essentials software version of Audatex Estimating.

Basic ADXE Estimating

Motorcycle Estimating

n/a

Training and documentation for a powerful system that analyzes Canadian shop stats– for both multi-store and single-store operators.

Audatex Insight

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

Guides users of the Audatex Estimating software through using APU PartsNetwork to supplement their estimates with alternative parts. The training walks the student through the PartsNetwork workflow and allows ADXE users to practise completing PartsNetwork searches.

APU for Shops

I-CAR ALLIANCE

SOLERA CANADA (AUDATEX ONLINE TRAINING CENTRE) 1210 Sheppard Ave, E Toronto, ON, M2K 1E3 audatex.ca 866-420-2048

COURSE DESCRIPTION

COURSE NAME

TRAINING PROVIDER

Online

Less than 1 week

Online

Less than 1 week

Less than 1 week

Less than 1 week

Less than 1 week

Less than 1 week

Less than 1 week

Online

Online

Online

Online

Online

Online

Online

Less than 1 week

Less than 1 week

Online

Less than 1 week

Online

Online

Less than 1 week

Less than 1 week

Online

D E L I V E RY METHOD

Less than 1 week

LENGTH

Core Basics

Paint/Refinishing

Management

Management

ALLDATA offers free webinars led by experts on new technologies, current industry trends and best practices for repair and collision professionals. ALLDATA also offers training videos, product experts available by phone and instructor-led webinars that allow participants to learn the basics and ask questions. Plus, support.alldata. com is a self-help resource for how-to info, troubleshooting tips, training options and FAQs. Anest Iwata provides an online resources library for painters. It includes troubleshooting tips, technical guides and guided learning for Anest Iwata automotive refinishing products.

CARSTAR franchise training and support includes enrollment in CARSTAR University Learning Institute.

There are also teams in place committed to helping to get your CARSTAR location open and running smoothly. These teams range from real estate and finance to project management and operations.

I-CAR Approved MVP Business Development Series courses are grouped into the five functional areas of collision center business operations: Administration Courses, production courses, leadership courses, sales & marketing Courses are scheduled throughout the year at Toronto PPG Business Development Centre’s at 2301 Royal Windsor Dr, UNIT 6, Mississauga, ON, 1.888.310.4762courses, financial management courses.

ALLY BUSINESS SOLUTIONS

ALLDATA

ANEST IWATA anestiwata.com/resources/

CARSTAR carstar.ca/en/franchise-opportunities/training-and-support/

CHC PAINT AND BODY SUPPLIES chcpaint.com/trainingservices.php

Classroom

Online

Online

Online

Online

Classroom

99

DELIVERY METHOD

D I R E C T O RY. T R A I N I N G M AT T E R S . C A

Management

The Ally leadership development course is a proven model that successful business owners have embraced.

It is a personalized, six-month program designed to unlock the full potential of both current and future leaders. Candidates work weekly, one-on-one and live online with their coach. The course offers: customized individual sessions; strengths and motivations assessment; and flexible, bite-sized learning modules.

T R A I N I N G D I R E C T O RY | 2 0 1 9

All Abput Business Interior Clean up Polishing Process Advanced Sanding and multi-step polishing

TOPIC

We are ready to train anyone looking to up their game or learn proper techniques from scratch. Maybe you want to start a detailing business, our four day program can get you on the right path to being a successful business owner. Maybe you have the basics down pat and just want to become a better polisher, we can help you get that perfect paint finish you are looking for

COURSE DESCRIPTION

3D CANADA 3dproductscanada.com/professional-car-detail-training/

TRAINING PROVIDER

There are many companies or organizations that offer training directly at shop level. These are known as direct repair programs and are offered online or at a designated training centre. In most cases, the training is specific to a company’s tools, equipment or service, often with a certification or an I-Car accreditation as part pf the training. Knowledgeable instructors with many years of experience in the industry lead these programs.

This ensures a solid understanding of the company’s equipment through a direct hands-on approach and provides practical training in a realworld repair shop environment. This approach helps develop the confidence and experience needed to stay current and even ahead of the game when diagnosing and repairing many makes of automobiles. The training provided by the following companies offers a wide variety of convenient, costeffective ways to train automotive professionals. In addition to self-paced eLearning, hands-on and seminar-style classes, training programs are offered for almost every make and model of vehicle. All classes are 100% technical and are delivered by experienced certified training specialists.

CUSTOM TRAINING

GLOBALF FINISHING SOLUTIONS globalfinishing.com/about-us/ our-services/product-training/

NORTON nortonautomotive.com

NAPA napacanada.com

Paint/Refinishing

To ensure our customers maximize all of the benefits that our products offer, Global Finishing Solutions® provides extensive training to improve quality, efficiency and throughput. Our revolutionary Center for Excellence training facility provides prospective and current customers the opportunity to experience the latest paint booth technologies firsthand. Painters and shop managers can try out the equipment before making an investment, and will receive complete product training so they are ready to use the equipment once it’s installed.

FLAT LINE info@flatlinessi.com flatlinessi.com

These courses combined can help to improve shop KPI’s and provide a great ROI. They will help your technicians to make better use of their time and generate more money for your shop while maintaining high-quality of repairs.

NAPA Autotech offers a wide variety of convenient, cost-effective ways to train automotive professionals. In addition to self-paced and eLearning, NAPA Autotech offers hands-on and seminar-style classes for almost every make and model. This includes classes in: diagnostics, hybrid electric vehicles, heating and cooling, steering, suspension and driveline, brake systems, drivability (ignition and fuel systems), electrical/electronics, emissions, light truck diesel, and service sales. Each class provides technicians with hands-on learning activities and each participant receives a course manual to bring back to the shop. All classes are 100% technical and are delivered by experienced ASE certified training specialists. NAPA is in partnership with RLO Training. Lincoln Tech and NAPA have developed a strategic relationship to ensure that LTI’s automotive training programs remain up-to-date and of high quality.

Shop or Training Centreclassroom

Welding; small damage repair; medium panel steel repair; aluminum panel repair; plastic repair; and estimation skills

Car-O-Liner 3D measuring training can be done on-site in your shop or at our training facility in Richmond Hill, Ont. If you have a system, but have a new technician who needs to be trained, we can help. We cover the many functions and capabilities of the Car-O-Liner Vision measuring System: lower and upper body measurements; point-to-point measurements; and absolute and comparative measuring. We also discuss the use of EVO (our Universal Jig System) which is built in to our Vision 2X3 software, and give the technician step-by-step instructions in how to build the jigs and where to place them on the vehicle.

Online

Management/ Estimating

Each month, participants can join Dave’s one-hour webinar through which you will improve your skills, get your questions answered directly by Dave and interact with other successful body shop operators. These “livecasts” blend world-class operational techniques and strategies with much-needed leadership and influence training so that participants can successfully implement and sustain the operational techniques learned.,

DAVE LUEHR’S ELITE BODY SHOP ACADEMY daveluehr.mykajabi.com/

Classroom / Online

Training Centre or shop

Core Skills

Tap; adhesives; finishing products;and abrasives

Classroom

Online

Welding Management

Color Compass University offers both scheduled and on-demand technical training and business-management workshops. From comprehensive welding training utilizing the latest in equipment to industry -leading production, business management and financial performance courses Color Compass University will help your business thrive.

Online

D E L I V E RY METHOD

COLOR COMPASS UNIVERSITY colorcompass.com/university

TOPIC

Core Skills

COURSE DESCRIPTION

The certificate of qualification exam-preparation course is an intensive, four-day class designed to help technicians who have not completed their schooling, not been to school or are in other circumstances yet have provable skills and competence on the job.

CIIA ciia.com info@ciia.com

TRAINING PROVIDER

STATA TV: troubleshooting, training and operations videos.

SEM School is offered to professionals throughout the year in various locations. This program is designed to provide today’s autobody repair technician a comprehensive understanding of the current practices and procedures associated with the SEM product offering. The training program consists of classes covering metal bonding, plastic and bumper repair, interior repair and refinishing, truckbed liner application, and custom finishes. Each student will receive in-depth classroom and hands-on training. SEM is a member of the I-CAR USA and I-CAR Canada industry training alliance program. SEM I-CAR classes include: adhesives, rivet and weld bonding; automotive corrosion protection; automotive foams and sound dampening; and plastic bumper repair and refinishing.

Hosts monthly free workshops in collision repair and management topics.

Wedge Clamp, under the direction of Vice-President Mark Greenberg, is committed to ensuring training on Wedge Clamp equipment, such as its chainless anchoring systems and Eclipse electronic measuring system, is provided to distributors and customer technicians in a face-to-face, hands-on approach. The mandate is to make certain that Wedge Clamp’s brand has proper support through training, thus ensuring that use of its equipment is done with 100 per cent knowledge and application resulting in safe, quality repairs.

RONDEX rondex.ca

SATA youtube.com/user/SATAgmbh

SEM PRODUCTS semproducts.com/resources/training

SIMPLICITY CAR CARE simplicitycarcare.ca

WEDGE CLAMP SYSTEMS INC. wedgeclamp.com

T R A I N I N G D I R E C T O RY | 2 0 1 9

Rondex facilitates technical and management training provided by Axalta Coating Systems. A variety of courses are offered, including those designed for refinishers, technicians, collision repair shop staff, supervisors, managers and shop owners. Rondex can assist with accessing Axalta’s online learning campus and organizes classroom training in Winnipeg several times per year. Rondex also provides on-site training for clients.

PFAFF AUTOMOTIVE PARTNERS

Pfaff Automotive Partners focuses on innovation, entrepreneurial ideas, professional business practices and high economic returns. To further this commitment, The education assistance program provides eligible full-time employees the opportunity to participate in educational training programs that maintain and enhance skill levels directly related to their job responsibilities or prepare them for possible advancement opportunities within Pfaff Automotive Partners. Tuition reimbursement will be made on a course-by-course basis and must be directly related to the employee’s career growth.

We also understand the value and foresight of looking ahead to the success of our future in supporting and nurturing relationships with academic institutions that provide the automotive industry with future employees. To facilitate this, we have developed relationships with local colleges to provide scholarships and co-operative education opportunities. Full-time Georgian College’s automotive business program students who have completed a co-op with one of our dealerships can apply for the H.J. Pfaff Scholarship. In addition, a second scholarship is available for the student who attains the highest grade point average.

D I R E C T O RY. T R A I N I N G M AT T E R S . C A

Online

101

Classroom

Repair management and estimating

Measuring; pulling; and painting

Classroom

Online

Classroom, Online

Classroom

Repair and paint/refinishing

Repair and paint/refinishing

Management estimating and paint/refinish

Various

URG u-r-g.com

PROGI progi.com/en/

ELV SELECT elvselect.com/

CAR-PART.COM products.car-part.com/roundtables/

ARA UNIVERSITY arauniversity.org/

TRAINING PROVIDER

On-site and Online

Online

URG offers business tools and training for recyclers. This includes online training in the form of tutorials, webinars and videos; the URG annual training conference; and the URG accreditation program.

Please inquire

Online

Online

DELIVERY METHOD

Progi offers various types of training, according to material complexity and users’ needs. The company can accommodate both individual sessions and small groups for training at its Trois-Rivières, Que., headquarters. Remote training is available for individuals or groups connected by phone to the instructor. He/she is also connected to the client’s computer and can demonstrate the techniques explained directly on-screen. If needed, Progi will offer on-site training.

Post-purchase, ELV Select will take all equipment operators through a training session to help get familiar with new procedures.

The recycler executive roundtables sponsored by Car-part.com are peer-support groups that provide a forum for participants to share ideas and solve common problems in a confidential environment. Network and discuss problems of the recycling industry with a support group of non-competing recycling facility managers and owners. In addition, the Car-Part World Tour offers hands-on, interactive workshop-style classes with Car-Part product experts. They will walk users through the latest features of programs, work one-on-one to build skills and introduce a wealth of new business ideas.

ARA University is an online training resource for the automotive recycling industry. ARAU courses are the choice of hundreds of U.S. and International automotive recycling businesses. The eLearning Center provides a web-based training portal with interactive coursework ranging from management and sales to specialized training for automotive recycling.

COURSE DESCRIPTION

The automotive recycling industry has become more complex as vehicles become more advanced and technology continues to escalate rapidly. As a result, the demand for training to increase safety, efficiency and profitability has become vital to the continued success of today’s professional recycler. Training is currently being offered covers a wide variety of programs and procedures, to governmental requirements, safety, sales, management, plant management more. The benefits are many and include staying ahead of h the game with environmental and regulatory compliance, industry skill, and management, careers, and employee development. Many of the courses are offered online, thus allowing participants to train at their own pace.

RECYCLING TRAINING

Yes

Yes

Identify current Ford and Lincoln vehicle models and their service and repair options. Explain Ford Motor collision repair position statements. Identify materials, joining methods and repair considerations for Ford and Lincoln vehicles. Explain corrosion protection and refinishing considerations. Understand electrical and mechanical system considerations. Identify restraint system considerations.

Explain considerations for Ford and Lincoln hybrid and diesel fuel vehicles.

Understand safe practices when working with aluminum. Identify the Ford heating limits for straightening. Understand Ford’s position on repairing cracks in aluminum parts and in the frame assembly. Determine the approved adhesive and types of rivets. Understand the difference between welding on aluminum vs. steel.

Understand what steel strengths are used in the F-150 frame and what frame repairs are supported by Ford. Explain vehicle-specific repairs, such as: what can be done to the magnesium radiator core support; how close to a hinge or striker a cut line can be for repairs; and repairing a extruded rocker panel.

Determining vehicle service information and identification. Working with trim, hardware and glass. Identifying construction materials. Replacing and aligning exterior panels. Understanding mechanical and restraint systems. Making frame repairs.

FOR05 Collision Repair for Ford and Lincoln Vehicles

FOR06 2015 Ford F-150 Structural Repair Training Course (IL English and French)

FRD01 Collision Repair Overview for the Ford F-150

T R A I N I N G D I R E C T O RY | 2 0 1 9

3 hours

8 hours

n/a

1 hour

LENGTH

103

Classroom

Classroom

Online

Online

DELIVERY METHOD

D I R E C T O RY. T R A I N I N G M AT T E R S . C A

Yes

Yes

Identify parts related to the repair procedure, required materials and equipment, removal and installation procedures. Understand considerations surronding straightening steel parts.

Understand procedures for full part replacement. Identify mechanical and electrical parts that need to be removed and must be disconnected before repairs begin.

Understand welding preparation procedures.

DTS01e Cadillac DTS Front Lower Rail Replacement

I-CAR 1400 -180 Elgin St, Ottawa, ON, K2P 2K3 i-car.ca 800-808-2920

I-CAR ALLIANCE

COURSE NAME

TRAINING PROVIDER

COURSE DESCRIPTION

Making better collision repair decisions benefits both your business and customers by restoring the vehicle to its pre-accident condition and helping to ensure its safety as designed by the manufacturer. With rapidly advancing technology in vehicles, collision repairers need to know more than just how to physically replace their components, but also how they operate together. To meet the increasingly complex needs of repairing modern vehicles after a collision, you may have to pursue manufacturer-specific training. Some vehicle manufacturers embed training requirements within the framework of a collision repair certification program, and then provide training only to certified facilities. More broadly-available, brand specific courses are listed below.

OEM SPECIFIC TRAINING

I-CAR 1400 -180 Elgin St, Ottawa, ON, K2P 2K3 i-car.ca 800-808-2920

TRAINING PROVIDER

Yes

Yes

Yes

Identify service information sources, restraints, and steering and suspension systems for GM vehicles. Explain construction materials and general repair processes for GM vehicles. Understand repair and replacement considerations and procedures for specific GM models. Identify GM position statements and technical service bulletins.

The learning objectives for this program include: explaining the structural role of the windshield in vehicle design; listing the safety standards set forth by the Federal Motor Vehicle Safety Standards; identifying GM adhesive recommendations; identifying pinchweld inspection, preparation and repair; explaining windshield removal procedures; explaining the steps required for installing windshield; and identifying troubleshooting procedures.

Provides up-to-date technical information on current Honda and Acura vehicle models, vehicle features, general repair considerations, and more. Identify current vehicle models and service and repair information. Recognize vehicle materials and features and understand general and vehicle-specific repair considerations.

Identify mechanical and electrical and hybrid electric and alternative fuel vehicle repair considerations. Define general corrosion protection and refinishing procedures.

State why using factory service information is critical and recognize the possible consequences of not using it. Identify Honda and Acura service publications.

Navigate ServiceExpress to find basic service information. Locate frequently used Honda and Acura repair information in body repair and service manuals.

Identify the different grades of high-strength steel parts used in Honda and Acura vehicles. Identify high-strength steel parts and locate repair instructions using Honda and Acura service information. Clearly define approved repair methods for different grades of high-strength steel.

Locate the Honda and Acura service information necessary for restraint systems post-collision repairs. Identify repair and inspection procedures required to restore Honda and Acura restraint systems after deployment. Obtain and confirm that the correct Honda and Acura restraint system replacement parts are installed.

Describe basic Honda and Acura restraints system troubleshooting procedures.

GEN03 Collision Repair for General Motors Vehicles

GMC02 Online General Motors Stationary Glass Replacement

HON01 Collision Repair for Honda and Acura Vehicles (IL French and English)

HON10e Using Honda and Acura Service Information (IL French and English) HON11e Honda & Acura High-Strength Steel Repair (IL French and English)

HON12e Honda & Acura Restraints Collision Repair (IL French and English)

Yes

Yes

Yes

Yes

I-CAR ALLIANCE

Locating GM service information. Identifying the construction materials. Making non-structural repairs. Using GMA (MIG) pulse welding equipment. Making structural repairs.

COURSE DESCRIPTION

GEN01 Collision Repair Overview for the Chevrolet Corvette Z06

COURSE NAME

1 hour

1 hour

1 hour

4 hours

1 hour

3 hours

3 hours

LENGTH

Online

Online

Online

Online

Online

Online

Online

D E L I V E RY METHOD

T R A I N I N G D I R E C T O RY | 2 0 1 9

Yes

Yes

Yes

Participants will be able to understand the collision repair procedures and requirements for the Volvo model line and describe how to navigate through the Volvo repair information website.

Course provides an overview of the importance of following OEM-specific repair requirements and the many resources available to find them. Topics that will be covered are OEM-specific websites, I-CAR resources, service bulletins and other resources.

After completing this course, students will be able to identify the body changes to the 2019 Chevrolet Silverado/GMC Sierra; describe the differences in the repair procedures for the truck models; identify the metals used in the body, unitized structure and frame; identify the procedures available for the front structure, body panels and floor pan; identify structural repair procedures; describe the sectioning procedures for the frame; and identify available ADAS.

See description in Aluminum section.

VT240E01 Understanding Volvo Collision Repair (English only) VT245E01 Using Vehicle Maker Repair Procedures

VT275E01 Collision Repair for the 2019 Chevrolet Silverado/ GMC Sierra

WCA05 Ford Aluminum GMA (MIG) Welding (no IL version)

8 hours

1 hour

1 hour

1 hour

1 hour

1 hour

1 hour

1 hour

105

Classroom

Online

Online

Online

Online

Online

Online

Online

D I R E C T O RY. T R A I N I N G M AT T E R S . C A

Yes

Yes

Participants will be able to understand the collision repair procedures and requirements for the Volkswagen model line. Describe how to navigate through the Volkswagen repair information website, and explain the mandatory steps for repairing Volkswagen vehicles.

VT230E01 Understanding Volkswagen Collision Repair (English only)

Yes

Yes

Participants will be able to describe the new way body repair information is being provided on the GM repair website, list several sources of repair information for GM vehicles and understand GM’s calibration requirements for different advanced driver-assist systems.

Fiat Chrysler collision repair overview.

VT205E01 Fiat Chrysler Automobiles (FCA) Collision Repair Overview

Yes

VT225E01 General Motors (GM) Company Collision Repair Overview

Nissan LEAF technologies and repair considerations is a one-hour course focusing on the 2018 Nissan LEAF’s features and technologies, such as ProPILOT Assist, e-Pedal and other intelligent driving features. Calibration procedures for ADAS systems and repair considerations for the body structure, high voltage systems, heating and A/C, electronic cooling systems, and steering and suspension will also be discussed.

NI007E01 Nissan LEAF Technologies and Repair Considerations

IN FOCUS: TRAINING PROVIDERS Highlights of some key training institutions, coast to coast

AIA CANADA

ARSLAN AUTOMOTIVE

The Automotive Industries Association of Canada is the only national industry association in Canada that brings together the entire automotive aftermarket supply and service chain.

Our mission is to promote, educate and represent members in all areas that impact the growth and prosperity of the industry. We are the VOICE and the RESOURCE for the automotive aftermarket industry in Canada.

Arslan Automotive Canada offers free on-site training with the purchase of the AccuVision-3D measuring system, TECNA spot welders, FIMER Pulse MIG welders, and dent repair systems to ensure that the companies we work with have well-trained technicians who are engaged and delivering a better final product to their companies. We believe investment in training leads to a more positive work environment and achieves efficiencies, as well as return on investment.

aiacanada.com arslanauto.com

ASSINIBOINE COMMUNITY COLLEGE

SOLERA | AUDATEX

At Assiniboine Community College, small class sizes make it easy for instructors to get to know students personally.

ACC’s nine-month automotive technician certificate program is one of the best, requiring dedicated students eager to join the automotive service industries. Gain essential skills for the automotive service industry while learning in ACC’s hands-on environment.

The school also provides apprenticeship programs in a variety of skilled trade disciplines.

Trades and apprenticeship training takes place at the Len Evans Centre for Trades and Technology at Assiniboine’s North Hill campus. Completed in 2010, the LECTT offers 11,700 square metres of shops, labs, classrooms and offices.

The building provides a modern, integrated, open-concept environment for more than 800 students every year.

For over four decades Solera | Audatex has been providing fast, easy and fair solutions to the Canadian collision repair industry to allow shops to focus on what they do best – fixing vehicles. Audatex staff are focused on driving efficiencies in the repair process, augmented by Solera employees around the globe. Key solutions include Audatex estimating, GoTime repair, Vehicle health check and shop recoverables. For more information, please visit audatex.ca or call 1-844-AUDATEX.

assiniboine.net

T R A I N I N G D I R E C T O RY | 2 0 1 9

audatex.ca

BASF

BRITISH COLUMBIA INSTITUTE OF TECHNOLOGY

Our educational programs are designed to improve performance, productivity and end-user satisfaction while enhancing safety standards and minimizing environmental concerns. Courses feature instruction by leaders in the refinishing industry at multiple locations across North America.

Take advantage of these opportunities to build your skill set, learn to reduce cycle time in the shop and understand what it takes to maintain higher levels of customer satisfaction.

Every BCIT program receives strategic advice and assistance from a cross-section of employers, alumni and other professionals working in the industry. Students will stay on the cutting- edge of the latest developments in their industry, ensuring they are learning everything they need to get hired.

For learners in the motive power field, BCIT’s School of Transportation delivers the provincial curricula in three methods: Route One: Apprenticeship; Route Two: Certificate; and Route Three: Co-op Diploma. Thanks to a generous $115,000 gift from NAPA Auto Parts and Traction Heavy Duty Parts, BCIT students will be able to train with state-of-the-art tools, ensuring they are job-ready upon graduation.

refinish.basf.us

bcit.ca

CANADIAN HAIL REPAIR

CARSTAR CANADA

The Sam Piercey Foundation, founded in 2016, honours the memory of Sam Piercy of Budd’s Collision and raises money through Budd’s annual pig roast in December and other charitable events run by Sam’s son (Sam Jr.) through his company, Canadian Hail Repair.

The Sam Piercey Foundation awards bursaries every year to the winners of the Skills Canada national skills competitions for paint and autobody repair.

In 2019, the foundation will award additional bursaries, having a confirmed new partnership with Consolidated Dealers, which has agreed to make an annual donation that will fund the bursary for the winners of the national Skills competitions. The foundation will issue funds previously allotted for those bursaries, to the winners of the Ontario Skills competitions for paint and autobody. This brings the total annual bursaries to eight.

If you are interested in funding bursaries to other provincial winners, please reach out to Bing Wong by email at bing@ spfoundation.ca.

CARSTAR franchise training and support includes enrolment in CARSTAR U Learning Institute. There are also teams in place committed to helping to get your CARSTAR location open and running smoothly. These teams range from real estate and finance to project management and operations. carstar.ca

D I R E C T O R Y. T R A I N I N G M AT T E R S . C A

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CENTENNIAL COLLEGE, ASHTONBEE CAMPUS

CIIA

Centennial College was Ontario’s first community college.

It was established in 1966 and primarily serves the eastern portion of the Greater Toronto Area through five campuses and seven satellite locations.

For the automotive industry, Centennial’s School of Transportation is the largest on-site transportation training facility in Canada, featuring some of the most highly skilled instructors in the industry and state-of-the-art automotive training equipment.

Centennial’s mission is to educate students for career success. The school’s curriculum, teaching and services demonstrate that it values the diverse profiles of its learners.

Centennial is recognized as one of the most culturally diverse post-secondary institutions in Canada.

CIIA (Collision Industry Information Assistance) helps shops in this exciting autobody and collision damage repair industry.

From ensuring trades-licensed staff help to technical and management training courses and compliancy help, as well as managing the OEMrepairinfo.ca industry website, we have assisted shops since 1988. We provide advocacy assistance and help in apprenticeship, schooling and grant provision. We are the industry trade association for collision repair in Ontario.

We can be reached though ciia.com or autobodyhelp.ca.

centennialcollege.ca

T R A I N I N G D I R E C T O RY | 2 0 1 9

ciia.com

COLLISION 360 INC.

COLOR COMPASS

Collision 360 Inc., distributer of thousands of products, recognizes the thirst for improvement and that new technology is stronger than ever. Utilizing its strong equipment partnerships and extensive catalogue, Collision 360 has added a training branch to ensure a customer-support team trains customers proactively instead of reactively. In the next chapter of the training offering, Collision 360 has developed criteria to help substantiate the creation of training events moving forward, which are designed to show customers how powerful/simple/helpful a product is. To share your thoughts and ideas, contact Anthony Iaboni at 1-855-660-1395 or anthony@collision360.ca.

Color Compass University offers both scheduled and ondemand technical training and business management workshops. From comprehensive welding training utilizing the latest in equipment to industry-leading production, business management and financial performance courses, Color Compass University will help your business thrive. colorcompass.com

collision360.ca

EQUALIZER INDUSTRIES INC.

FANSHAWE COLLEGE

Since 1992, Auto Glass Academy has been offering professional instruction of the removal, replacement and repair of auto glass to technicians, owners and entrepreneurs who want a strong foundation to perform quality work. Our curriculum is built on more than 30 years of global research, product development and industry-wide training in an expansive range of environments.

Fanshawe is a comprehensive college serving the greater London region by providing flexible learning arrangements and experiential education opportunities developed in response to labour market needs.

One of Ontario’s largest colleges – with four campuses in London, Simcoe, St. Thomas and Woodstock – Fanshawe serves close to o500,000 people.

The school offers more than 200 degree, diploma, certificate and apprenticeship programs to 43,000 students each year.

Fanshawe also plays an important role in providing re-skilling and skill upgrading opportunities for mature learners through the design and delivery of custom training for federally and provincially sponsored trainees, community organizations, sectoral training councils and private-sector employers.

equalizer.com

fanshawec.ca D I R E C T O R Y. T R A I N I N G M AT T E R S . C A

109

FIX AUTOMOTIVE NETWORK

KIA CANADA

The Fix Automotive Network Training Centre is the first of its kind in Canada’s automotive aftermarket services industry to offer autobody, mechanical and auto glass professionals a state-of-the-art, fully operational collision, mechanical and auto glass space to update their skills. The 575 sq. m training centre boasts the most modern equipment available in all three trades, as well as a separate 18-seat classroom. The newly constructed training centre provides up-to-date education to serve the franchisees for all three Fix Automotive brands: Fix Auto, Speedy Auto Service and NOVUS Glass. Additional training centres are set to open in Quebec and Alberta in 2019.

The objective of Kia University is to make sure that all Kia dealer staff – sales, after sales, technicians and management – are fully trained and are given the tools and knowledge necessary to deliver the best customer service/experience in the industry. To achieve this, Kia University has developed a comprehensive curriculum that includes brand knowledge, best practices and detailed product knowledge for all models. These courses are delivered via our custom learning management system KU in the form of web courses, virtual instructor-led sessions and in-class instructor-led courses (mostly for technicians). Kia Canada has two full-time training facilities, in Toronto and Montreal, and partnerships with colleges in P.E.I., Quebec, British Columbia and Alberta to deliver regional classes as needed.

fixauto.com

kia.ca

NEW BRUNSWICK COMMUNITY COLLEGE

PDR CANADA

As New Brunswick’s largest college, NBCC is proud to be a leader in relevant, accessible and flexible post-secondary education.

The needs of today’s job market are changing rapidly.

Whether participants are fresh out of high school, seeking a career change or looking to upskill in their current field, NBCC offers learning opportunities to help everyone achieve their aspirations.

For students pursuing motor vehicle body repairer and painter courses, NBCC’s fully -equipped shop will allow them to exercise their creative skills by designing mock ups and working on real customer vehicles.

PDR Canada is dedicated to training and offering handson experience through deeper understanding and better techniques. This year, PDR will offer the first-ever hands-on experience, three day PDR Repair Secrets Event in Canada during which you can work with the latest tools, techniques and tips from special PDR technicians and experts. An IMI EV certification course also will be held this year.

nbcc.ca

T R A I N I N G D I R E C T O RY | 2 0 1 9

pdrcanada.ca

POLYVANCE

PPG

Polyvance, the pioneer in nitrogen plastic welding since 2011, is now an I-CAR Sustaining Partner and offers several plastic repair courses that are approved for I-CAR continuing education credits under I-CAR’s industry training alliance program. In Canada, the in-shop PR-01– Intro to Nitrogen Plastic Welding course is approved for three I-CAR credits.

This course is delivered on-site with Polyvance-trained personnel. The course takes about three hours, trains up to three technicians per session in five essential handson bumper repair techniques, and costs US $500 per session. Each technician will receive three I-CAR credits.

Call Polyvance at 800-633-3047 for more information or to register for the course.

PPG offers comprehensive training on refinishing products, equipment, technologies and production methods. To make staying ahead of the curve even easier, we conduct courses throughout the year at PPG Business Development Centres and various field locations conveniently located across North America. In addition, online content provides fast access to a wealth of product, program and technical information. ppgrefinish-na.uberflip.com

polyvance.com

D I R E C T O R Y. T R A I N I N G M AT T E R S . C A

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PRO SPOT INTERNATIONAL INC.

SASKATCHEWAN POLYTECHNIC

Technicians and sales staff of Pro Spot distributors attend continuing education seminars offered by Pro Spot. For the customer, this means, when they buy a piece of Pro Spot equipment, they can rest assured the in-house training they receive will be from factory-trained Pro Spot personnel.

In addition, Pro Spot supports I-CAR Canada through promotions that include I-CAR Canada training. Currently, Pro Spot is offering free I-CAR training with the purchase of qualified equipment, including spot welders, Pulse Mig welders, plastic welders and riveters. This is one of our methods to keep technicians and companies up to date with the latest training available.

Interested in automotive customization, collision repair, restoration or refinishing repair? Saskatchewan Polytechnic’s autobody technician or automotive painter programs prepare you to work in autobody shops, auto dealerships and custom fabrication shops. Our experienced instructors and well-equipped shops give you the hands-on experience to repair, replace, install, seal, paint, assemble and align parts on classic and modern cars and trucks. The automotive painter program covers minor repairs, sanding, masking, priming, sealing, painting, colour matching and spot repair. Students in the autobody technician program learn to analyze costs, research repair methods and all the steps in minor and major collision repair.

These programs are available on campus in Regina and Saskatoon. Get more info at saskpolytech.ca/transportation.

prospot.com

saskpolytech.ca

SHERWIN-WILLIAMS AUTOMOTIVE

VALSPAR REFINISH INC.

Committed to strengthening the future of the collision repair industry, Sherwin-Williams Automotive Finishes is actively engaged in collaborative efforts with the Collision Repair Education Foundation (CREF) to support secondary and post-secondary students interested in learning the trade.

Sherwin-Williams offers training to students and instructors; certification education; hands-on support at state, national and global competitions; and information-sharing at career fairs and industry events.

Training takes place at the six Sherwin-Williams North American automotive finishes training centres – in Chicago, Atlanta, Philadelphia, Dallas and Reno in the U.S., and in Mississauga, Ont. The training protocol includes an introduction to products and features, an opportunity to apply paint inside a spray booth and a discussion of potential career opportunities.

Valspar Automotive Training Centers are located in Grand Prairie (Texas), Massillon (Ohio), Detroit (Michigan), Sacramento (California), Kincumber (Australia), Rome (Italy), Lyon (France) and Lelystad (The Netherlands). Thousands of painters from all segments of the industry visit these centers each year.

Auto refinishing technicians and distributors who attend classes at Valspar Automotive’s Training Centers benefit from an instructional standpoint and learning environment. Facilities are equipped with high-tech class and colour mixing rooms, spray booths and must-have digital technologies.

The centers’ training curriculum, approved by the I-CAR Industry Training Alliance®, includes both theory and practical workshops and gives students hands-on experience in the preparation booth, spray booth and state-of-the-art color mixing room. valsparrefinish.com

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VANCOUVER COMMUNITY COLLEGE

WEDGE CLAMP SYSTEMS INC.

Located in the heart of the city, Vancouver Community College offers academic, cultural and social environments that inspire relevant real-world training. On-campus facilities – including gourmet restaurants, an auto shop, and salon and spa – allow students to hone their skills and training.

VCC offers training for automotive service technicians, collision repair technicians, automotive painters and heavy mechanical technicians.

With more than 15,000 students, including a growing number of First Nations and international learners, 1,100 employees and an annual budget of $105 million, VCC is a key player in the post-secondary landscape in B.C.

Wedge Clamp, under the direction of Vice-President Mark Greenberg, is committed to ensuring training on Wedge Clamp equipment, such as its chainless anchoring systems and Eclipse electronic measuring system. This training is provided to distributors and customer technicians in a faceto-face, hands-on approach. The mandate is to make certain that Wedge Clamp’s brand has proper support through training, thus ensuring that use of its equipment is done with 100 per cent knowledge and application its resulting in safe quality repairs. wedgeclamp.com

vcc.ca

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LAYING THE FOUNDATION FOR A SUCCESSFUL CAREER PATH Pfaff Autoworks’ training /mentoring program The collision repair industry has seen a lot of change in the past 10 years. However, the one thing that has remained constant Is the need for good staff and technicians. I constantly hear from other shop owners that they can’t find experienced body or paint technicians and, surprisingly, most of these shops also don’t engage apprentices. If they do, they are often tasked with washing cars and cleaning the shop with no guarantee but many false promises for growth and experience.

At Pfaff Autoworks, we too have also fallen into this trap; it wasn’t until we cycled through several body technicians who just couldn’t seem to adapt to our way of doing things or really didn’t care about the quality of their work that we realized that we weren’t solving our problem.

This realization was the catalyst for us to develop an in-house apprentice mentoring/training program that will allow us to accommodate all levels of apprentices and lay out a defined career path that would engage apprentices in a progressive learning experience.

Our apprentice mentoring program will see apprentices start off in one of two departments, depending on experience. An apprentice with no experience, or someone who wants to become an apprentice will usually start off in the detailing department. The goal for these apprentices is to prove to us they are reliable, can work on a team and show that they have an eye for detail. We will communicate up front to these apprentices that this is a six- to 12-month position. Apprentices that already have hands-on experience will often start in our express repair department and work under a senior technician along with two to three other apprentices of varying experience levels.

During this stage, apprentices will learn basic operations, minor body repairs, plastic repairs, and plastic welding and prepping. Apprentices

can spend six months to two years in this area.

The next step will see apprentices move on to work on a full production team. Here they will work alongside two senior licenced technicians and one other apprentice. They will be tasked with learning bench setups, complex body repairs, some minor pulling, welding and larger assemblies and to develop full vehicle repair plans.

Apprentices will spend a year or up to potentially three years in this role, depending on their performance, but also depending on their level of schooling. They may leave during this period to go back to school to finish a formal apprenticeship program.

Once the apprentice has proven he or she is capable of working almost independently while maintaining the expected level of quality, they will be given the opportunity to complete the apprenticeship under the guidance of our shop foreman. At this stage, the apprentice will learn to work on heavy hits with larger structural components, aluminum welding, bonding and riveting, as well as be exposed to some carbon fibre repairs. In addition, we engage apprentices at this stage into our manufacture certification program, in which they are enrolled to participate in one of the OEM programs, allowing them to work toward full certification.

Finally, after this last stage of training, the senior apprentice can work independently with little to no supervision and can prosper in a career as a licenced technician.

It is an ongoing commitment and a long road to train internally, but one that is rewarding and amazing to see young talent develop within our own program. It has created a positive culture of learning within our shop, both with the apprentices and master technicians, thus leading to a loyal and passionate team. We now have a waiting list of apprentices who want to join us!

Pfaff Autoworks is an automotive collision repair facility that services all makes and models of vehicles.

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EDC EDUCATION, DEMONSTRATION, COLLABORATION Pushing detailing into the future The EDC program that 3D Products Canada is developing and bringing to many detailing, body shop and dealerships will help those that embrace their simplified systems with better, faster, repeatable results. Bryan Walroth and the rest of the 3D staff are using EDC to form better, stronger relationships in the various fields 3D Products Canada help support. “We believe educating our customers through training programs, enrollment and testing under the IDA [International Detailing Association] and partnership training programs are the future for creating a better detailing industry,”states Bryan.

Demonstration is easy for many at 3D as the sales staff have a track record of producing high-quality results and showing their customers how do it, not by talking about it, but by showing them first-hand. “Our staff love showing customers how to get the best results using 3D’s industry-leading products, I know I do,” Bryan says as he shows the staff at Collision Repair iat 3D’s Vaughan, Ont., training facility.

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Collaboration is simple: have an open mind and work with customers to help refine and fine tune 3D’s offerings to help all those who use the systems.“When working this long in the this industry, one can close their mind to others views and methods, but 3D Products Canada knows to keep an open mind, and that’s why we have some great relationships with some of the best in the detailing and body shop industry. If you’re not learning something new every day, it should feel like a wasted day.”

Whether your company is looking to get quality under control, help evaluate work flow or increase efficiency in the workplace 3D should be the first call anyone should make. 3D does not believe in a cookie-cutter, one system fits all approach. All though 3D’s systems are almost too easy to learn, it is important to understand the client’s goals and work closely to make those goals a reality.

Feel free to reach out to 3D Products Canada to help your business excel by phone 1-877-335-

5922 (toll-free); or by contacting Bryan directly by email bwalroth@3dproductscanada.com or 289-707-3541. You can also view many of 3D’s fantastic YouTube videos to help get great how-to tips on the great 3D products lineup.

Bryan Walroth’s hands-on demonstrations have helped buildup the popularity of 3D Products Canada’s seminars.

DOING IT THE SOLERA | AUDATEX WAY Do it right. Do it better. Do it different.

For over four decades, Solera | Audatex has been providing fast, easy and fair solutions to the Canadian collision repair industry, allowing shops to focus on what they do best – fixing vehicles. Our 100 Audatex staff are focused on driving efficiencies in the repair process, augmented by thousands of Solera employees around the globe.

KEY SOLUTIONS INCLUDE: • Audatex estimating improves productivity, reduces supplements and drives faster, more accurate estimating. Features include: APU, an integrated real-time alternative parts-ordering system; one-click labour report; 3D intelligent graphics with substrate materials colour coding; vehicle-specific option-driven database; fully integrated airbag matrix and frame dimensions; and much more.

• GoTime Repair, a smartphone-based imaging app, makes it easy to document a vehicle’s state at check-in and check-out, ensuring no confusion with the customer after the fact. It

also provides a convenient way of managing vehicle updates. Repairers can view and manage repair orders, upload and post photos, and update status, whether on the shop floor or at the beach!

• Vehicle Health Check is a fast, portable and cost-effective scanner and diagnostic tool specifically designed for the appraisal customer delivery process, ensuring that consistent pre- and post-scans are conducted every time. VHC reports identify hidden mechanica, electrical issues and potential diagnoses,

based on millions of confirmed Identifix fixes.

VHC provides unparalleled insight into the full vehicle damage – both seen and unseen.

• Shop Recoverables. Stop leaving money on the table! Recoverables alerts estimators about overlooked items (operations and/or consumables) before the estimate is given to the customer or insurer. Audatex Estimating, Recoverables clearly identifies revenue opportunities, which can then be added to the estimate prior to upload or printing.

For more information, please visit audatex.ca or, better still, call us at 1-844-AUDATEX.

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CSN 427 AUTO COLLISION The need for constant improvement in an age of change Nothing is going to slow down the pace of technological improvements in the vehicles hitting the market today – after all, there are more computers on a vehicle leaving the assembly line today than on a jetliner manufactured a decade ago.

With continual change and advances in the collision repair industry, the need for constant improvement has never been more important.

For business owners, this means investing in the training and equipment they need to keep up – and stay ahead. For career-driven technicians, it means seeking opportunities to build careers within the businesses making those investments.

“The bottom line is simple: if you want to repair today’s vehicles, you need to keep up to date with your training – or you’ll be out of business,” says Lorenzo D’Alessandro, president of CSN 427.

Named the best body shop in North America three times, it is difficult to imagine a facility that better embodies the idea of constant improvement than CSN 427.

“At CSN 427, we are thinking about the business’s long-term viability, and that means focusing on producing great, high-quality and safe repairs,” says D’Alessandro. “That’s why training is so ingrained in our culture here.”

With over 7,100 square metres of production space, the business is certified by more OEMs than any other facility in Canada. As a result, the

staff at CSN 427 receive access to an unparalleled amount of specialized training from OEMs – not just in auto repair, but in customer service, management and sales techniques as well.

“We focus on teamwork, culture and creating a workplace environment that allows people to succeed and grow in their careers,” says Jessica D’Alessandro, CSN 427’s marketing and PR coordinator. “Whenever a team member asks if it would be possible to take a course and grow their skill set, we do our best to make it happen.”

As a large and successful business, the career opportunities for CSN 427’s more than 100 staff members are nearly limitless – particularly for those who pursue their own training and development.

In fact, with so many specialized roles to fill, the business even has a dedicated human resources team working to make sure everyone is in the most rewarding possible position.

Whether you are a high-school student considering a career in the collision repair industry or an established technician looking to bring your talents to a business able to invest in your talents and build a rewarding career, CSN 427 may be the facility for you.

“We’re a very tightly knit team,” says D’Alessandro, “If you have the talent, drive and ambition needed to make the most of the opportunities in the collision [repair industry] you will be a perfect fit.”

To learn more about careers at CSN 427 Auto, visit 427autocollision.com.

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INFORM, ENGAGE, CONNECT Put your products and services in front of your key targets with this one-stop industry resource.

COLLISION REPAIR ANNUAL BUYER’S GUIDE AT YOUR FINGERTIPS! Back by popular demand, the Collision Repair Annual Buyer’s Guide & Directory is a valuable one-stop resource featuring over 120 products and services. It is an easy and accessible reference tool for the Collision Repair Industry. Buyers Guide is at your fingertips as well as those of your target customer featuring specific

categories such as parts, refinishing, tools, accessories and more. There is no better source to list or source the product and service information. Would you like to update your product offering throughout the year? We made that option easily available at collisionrepairmag. com. Talk to us. We’ll show you how easy it can be.

To place your order, contact your sales representative, order online at collisionrepairmag.com or call us at 905-370-0101

Buyer’s Guide Put your products and services directly in front of your key targets.

Connect with your target customer. Increase leads and sales with Collision Repair magazine’s Annual Buyers Guide. Engage your audience in both print and online. To reserve your FREE product spotlight listing, simply follow these steps and our editors will do the rest!

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PICK YOUR CATEGORY Abrasives

Management & Software

Alignment

Tools & Accessories

Adhesives

Paint and Refinish

Measurement

Scanning and Equipment

3

2

Health and Safety

COPY Spotlights are in standardized format with a 110 word count. Product descriptions can be submitted via pdf brochures, web links or other sources of information.

Welding

PHOTOS Include a high-resolution (300 dpi) photo of your product and logo.

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SUBMISSION Email: Fill out this form and submit via e-mail to: buyersguide@collisionrepairmag.com Fax: Scan this form and fax it completed to 1-866-868-7072 Mail: Complete this form and mail it to the address below Online: Use the following link to complete your submission: collisionrepairmag.com/buyers-submissions

ORDER FORM This form can be e-mailed, snail mailed, faxed, or submitted online along with the additional information requested above.

Mail: 317 Reid Street, Peterborough ON K9J 3R2

Online: collisionrepairmag.com/buyers-submissions

Company Name __________________________________________________________________________________ Sender Name _________________________________________________________________________________ Sales Contact

__________________________________________________________________________________

E-mail _________________________________________________ Phone

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Product _________________________________________________________________________________________ If you have any questions, please contact Ellen Smith E-mail: ellen@mediamatters.ca Phone: 905-370-0101

A LEADER IN TRAINING Flat Line SSI Training Centre Delivers For a number of years, Flat Line SSI has operated and equipped a cutting-edge training facility for estimators and technicians eager to take their careers further by deepening their knowledge of their trades and improving their performance on the latest equipment.

The facility offers industry professionals the chance to attend demonstrations and training classes on welding, measuring, diagnostic measuring, steel and aluminum panel along with plastic repair, to industry professionals. These certified courses are scheduled by appointment. Many are I-Car approved The training centre is outfitted with the latest equipment from Car-O-Liner and BETAG Innovation.

Currently, it provide students the opportunity to train on the Car-O-Liner CTR9 Resistance Spot Welder, and BETAG’s equipment for panel and aluminum repair—which features the Flat Liner SSI system and complete range of tools for the

paintless dent removal (PDR) industry.

Flat Line SSI has seen an increase in individuals requesting training to better themselves in their jobs. Courses have been fully booked and attended by all collision repair/autobody technicians so that they can be fully trained on the equipment that they are using daily.

A fully trained technician is able to make the most of the latest equipment innovations. When the equipment is being used to its fullest potential, it increase efficiency of the business and improves customer satisfaction levels. This in turn delivers the best ROI, generating greater revenue.

Flat Line SSI’s commitment to training is one of the business’s core values. By establishing a permanent training location offering industry professionals the chance to gain direct and hands-on access to the best equipment, the company is not only benefitting the collision industry, it is ensuring its own position as a leading provider of equipment.

Local technicians working with Betag training staff.

Flat Line SSI Spraybooth Specialists Inc. office training centre.

Jamie Commerford, Betag product manager.

Chad Baltzer, Car-O-Liner product manager at Flat Line SSI.

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COLOR COMPASS UNIVERSITY DELIVERS MORE Color Compass Brings Industry Training to the Forefront The company’s first training centres were in Edmonton and Winnipeg and provided primarily refinishing training, but soon evolved with the newer locations in Calgary and Coquitlam, B.C., to host full technical and business sessions.

Today’s business and technical training requirements can be a complex maze to navigate.

Color Compass University facilitates and provides a variety of training options to the collision repair industry that can be customized to individual shop requirements.

COURSES INCLUDE:

• Scheduled and on-demand technical training

and business-management workshops

• Product, equipment and refinishing demonstrations • Automotive Management Institute courses

that offer industry-recognized certificates and professional designations for the collision repair industry training can be accessed via the Color Compass website • OEM forums, seminars and specialized certification training •Comprehensive welding training • The latest in equipment manufacturers’

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advanced technical training, including frame repair, 3D measuring and diagnostics (scan and calibration tools) • Industry-leading production, business management and financial performance courses Training co-ordinators can do a training needs analysis and provide the latest info on how to obtain a wide variety of accreditation and certifications, including I-Car and OEM programs.

The evolution of more complex equipment, certification requirements and business solutions quickly saw the training centre calendars fill up in recent years to satisfy an increasing need.

OEMs have also turned to CCU facilities to train in approved equipment and certification

courses and to host meetings.

CCU has also become a popular place to host information sessions and industry forums as the need to communicate the latest trends and requirements increases.

Internal staff training has also become of the utmost importance to Color Compass. Training workshops are held for regularly for employees to keep them informed and educated.

“One of the toughest things happening in the industry right now is the ability to stay current as the complexity of collision repairs continue to increase. Our mission is to help satisfy the demand for knowledge and skills required for effective job performance.”

Color Compass University’s leading-edge training centre during a classroom session.

At Collision Repair magazine, we are proudly Canadian and committed to bringing you the most up to date news that matters to industry professionals. We do it by telling the stories, your stories, which impact your business and that you care most about.

SUBSCRIBE TODAY AT COLLISIONREPAIRMAG.COM or contact us for information on advertising and other services at 905-370-0101!

*IPAQ READERSHIP STUDY

Assured team members in a “real-time” training scenario.

TRAINING IS OUR CULTURE, NOT AN OPTION… Assured’s “A Team” As automotive technology continues to evolve at its fastest pace in modern history, we in the collision repair industry are required to understand these advancements, so we can ensure a safe and OEM-compliant repair to today’s complex vehicles. Dealing with various metals, composites, plastics and OEM guidelines directing us to replace vs. repair – keeping up with these advancements can be a challenge for a single repair facility, and this challenge grows exponentially when you have a network of stores to manage. That is why Assured Automotive has created a team to help our network stay on pace with today’s changing landscape and be ready for tomorrow’s innovations.

Under the leadership of Derek Florczyk, Adrian Szalai and Anthony Bianco (otherwise

known as the “A Team”) are leading Assured’s charge with regard to technical training and upskilling of our team members. Adrian has been involved in our industry for going on 30 years and has the unique perspective of working in both the insurance and collision repair realms. Being a licensed body technician gave him the opportunity to work with Aviva, holding positions in appraisal, quality assurance and vendor management. With 22 years in the automotive realm, Anthony also has a strong curriculum vitae that includes appraisal, quality control, vendor management and CAT Planning within the Insurance environment.

Their goal is to ensure our network has best -in-class repair planning and quality of repair, so they start looking for opportunities right at the beginning of the repair process: the estimate.

Looking further into the process, ensuring our technicians keep up with I-CAR designations and assisting team members with licensing and re certification is part of their mandate.

With a combination of in-class and hands on scenarios, our A- Team keeps our staff well informed, well trained and competitive. If you were to ask Anthony or Adrian what their end game is, they would answer we don’t have one; it’s all about continuous improvement.

Assured Automotive is proud and committed to having people like Derek, Adrian and Anthony on our team, people who drive this positive impact within our organization.

Skills and knowledge they share with our staff empowers our network and are result of this training is how we impact those outside of our organization.

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