Welcome to Your Medical Home Brochure

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Welcome to your medical home!

Your role as a Patient:

• Communicate closely with us.

• Keep us up-to-date with your medications, immunizations, allergies, conditions, tests, consultations, and hospitalizations.

• Inform and authorize your other providers to coordinate with us.

• Participate in decisions about your health.

• Follow treatment plans and self-care directions.

• Speak up and ask questions!

Our role as your trusted Healthcare Team:

• Provide a safe and healthy healthcare environment.

• Partner with you in making your healthcare decisions.

We are there when you need help!

Our innovative technology enables our providers to access your medical records anytime. This maintains integrated care so that we can first focus on you.

We value your health, that’s why we will ensure:

• Your Safety

• Personalized and Comprehensive Care

• Good Communication

• Accessibility

• Coordination

• Continuity

What is a Medical Home?

Patient-Centered Medical Home is a model of patient care that uses a team-based approach, coordinated care, and communication to help lower medical costs and provide excellent patient care.

• Coordinate with you, your authorized representatives, and other healthcare providers.

• Keep you informed and on track by providing:

▪ Health coaching

▪ Self-care management support

Did you know?

You can prolong your life and lower the cost of your healthcare, just by taking control of your health!

Having an annual exam with your provider can help access and improve your overall health and well-being.

We’re all working together to ensure a happy and healthy You.

▪ Health resources

▪ Preventive care

▪ Tailored care

For questions or concerns about related topics, please call our offices and ask to speak with our Practice Administrator (see back for contact info).

LOCATIONS Huntsville Family Health Center 751 Pleasant Row NW Huntsville, AL 35816 Phone: 256-533-6311 | Fax: 256-536-0801/3403 Athens Family Health Center 1005 W Market St, Suite B Athens, AL 35611 Phone: 256-230-3061 | Fax: 256-230-3009 New Market Clinic 110 Clinic St. New Market, AL 35761 Phone: 256-379-2101 | Fax: 256-379-2102 Toney Family Health Center 8208 Highway 53 Toney, Alabama 35773 Phone: 256-851-8804 | Fax: 256-382-3058 We are accesible. Did you know? What makes us unique is our patient management database which we use to monitor and coordinate patient care. You can reach us multiple ways: phone, fax, mail, or online via our secure patient portal. Patient Centered Medical Home Welcome to Your We have maintained our Joint Commission Patient Centered Medical Home Accreditation since June 1998! (866) 497-4242 www.cnahsi.com Committed to Excellence Welcome to Your Let’s keep you out of the Emergency Room. If you have an urgent but non-life-threatening medical need, call our after-hours call line. You can speak to a care team member 24/7. AFTER HOURS CALL LINE (256)533-6311

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