Well here we are again, close to the end of another year! I know everyone has been flat chat just trying to keep up let alone finding the time and resources to really take advantage of the business growth opportunities that are still genuinely out there, despite rising inflation and interest rates.
The team at PACCAR Parts have also been flat chat since the start of the year. Here are a few of our achievements that are resulting in a better customer experience.
Supply Chain: As you will have no doubt experienced yourself, materials and logistics costs have certainly increased and unfortunately this has resulted in some significant price increases this year, but our suppliers have done a great job improving their lead times and increasing their inventories to ensure that PACCAR Parts and our PACCAR dealers are always prioritised first.
New Products: We launched 19 new product programs this year covering PACCAR Connect products, PACCAR Genuine slack adjusters, TRP brake drums, the new TRP anti-vibration range and the Engel 60th Anniversary fridge to name but a few. Let’s us know if there are other new products that we should be looking to offer in 2023.
New Locations: Our dealers opened 3 more TRP stores in Bundaberg QLD, Timaru NZ and Warwick QLD (Nov opening), bringing our products and support closer to our customers. Many dealerships also expanded the capacity of their part warehouses this year too!
Marketing Support: Our PACCAR Parts Marketing team continues to push the boundaries when it comes to both traditional and digital marketing initiatives. These bi-monthly catalogues and traditional print media content continue to work well for us. We have also released Volume 2 of our Trailer Parts Catalogue and updated our TRP Range guide. On the digital side, our Online Parts Counter eCommerce system is providing customers access to easy ordering 24/7/365. Our Privileges Plus loyalty program is a must have for every customer to take advantage of great discount offers. While our Youtube channel has received fresh content recently with new instructional videos showcasing products across the TRP and Kenworth Genuine Range.
So, as you can see, the team are all super busy ensuring we can offer the best level of customer service and support both right now and into the future.
And on that note, I would like to wish you, your colleagues and your families a fantastic holiday season and hopefully you all find some time for a well-deserved break!
November 2022
Damian Smethurst General Manager PACCAR Parts
Prices herein are recommended selling prices for both Privileges members and non-members, inclusive of GST. Recommended selling prices are a guide only and there is no obligation for Dealers to comply with these recommendations. Freight charges may apply. All items have been included in good faith on the basis that goods will be available at the time of sale. Prices and promotions are available at participating Dealers from 1 November to 31 December 2022 or while stocks last.
* Calls from Australian landlines are generally free of charge whilst calls from mobile phones are typically charged based on the rate determined by the caller’s mobile service provider. Please check with your mobile service provider for call rates.
Welcome students to a wondrous journey delving into what some would believe is the dark arts of truck HVAC systems. Our first lesson: what is HVAC? Easy –it stands for heating, ventilation and air conditioning .
That makes sense – so let’s see what else we can make sense of.
Heating for vehicles is achieved by sourcing hot coolant from the engine and running it through a heater core (think small radiator) inside the cab.
Coupled with controllable taps for coolant flow and blower fans, we can control the amount of heat output for comfort.
Ventilation is purely our means of moving heated, cooled, internal or external ‘fresh’ air around a cab. This is done with ducts but also mechanisms to control the direction of flow, so we can choose between feet, head, screen or a combination. This control is also available for either recirculating the air inside the cab, or taking fresh air from outside to pass through the HVAC system.
These mechanisms have changed over time from simple cables to vacuum lines coupled between servos and engine manifolds, to modern servos electrically controlled for ease of operation. And so we come to the air conditioning system, yes the most intricate of our HVAC ingredients but one that once mastered in understanding will have you feeling cooler than Ron Weasley after winning the affections of Hermione Granger. Let’s start at the heart.
The Compressor – our only mechanically driven part in the whole system and commonly the part that packs up when issues are present elsewhere in the system (ever had a compressor claim knocked back citing it was a consequence of another issue?). The compressor is basically a high pressure pump taking low pressure refrigerant gas from the evaporator (we’ll get to that bit) compressing it and delivering it as a high pressure hot gas to the condenser (that part on the front of your truck that looks like a thin radiator).
The Condenser cools the hot gas, reducing the pressure and returning the gas to a liquid state. Next, it’s on to the receiver dryer taking the liquid refrigerant, filtering it and removing moisture – the arch nemesis of the AC system. Now, we have filtered and moisture-free liquid refrigerant heading toward your cab, ready to work its magic through the Thermal Expansion valve (TX valve)
Phil Reynolds works in the product marketing department at PACCAR Parts. Here, he puts his spin on the operation of HVAC.High pressure liquid refrigerant is forced through the TX valve where it expands, dropping in pressure and temperature and evaporates (think of turning on your BBQ gas bottle and as the gas comes out from the high pressure liquid state within the bottle it expands to its gas state cooling as it does). It enters the evaporator core (like your heater core) and blower fans push air across the surface area of the core to exchange that cool refrigerant into cool air for your cab.
Once through the evaporator core, the low pressure refrigerant heads back to the compressor to start its journey again. There are hoses and pressure switches along the way to keep everything contained and in check. And that, for those still following, is the way an air conditioning system works!
Now that you are a little more knowledgeable on the HVAC system, you must take that knowledge and use it for good. If you do experience an air conditioning compressor failure, think about the impact on the rest of the components in the system.
Whenever you experience a compressor failure, or you are doing preventative maintenance on your system, it is always good practice to change the receiver dryer and the TX valve, which has low tolerance for foreign material. The amount of refrigerant and lubricating oil is also critical, so make sure you get repairs done from your authorised dealership, such as the PACCAR dealer network, which supplies quality, warrantybacked HVAC parts and technical wizards trained in the art of HVAC!
To find your nearest dealer visit https://paccarparts.com.au/find-a-dealer
I D32 Lining
B4515PTFRUEHAUFQCK-B
Suits “Q” F/HAUF
B4515PTGPWWK-B
Suits Meritor Drive “P”
B4707PTQPK-B
Suits Meritor Drive “Q Plus”
BBC/36PT95K-B
Suits BPW Brake 95 BC/36/1
B4515PTQCK-B
Suits Meritor Drive “Q”
B4720PTQK-B
Suits Meritor Steer “Q Plus”
BBC/36PTNGK-B
Suits BPW Brake NG BC/36/1
Australia is one of the hottest and most arid continents on earth with summers that are legendary for their duration and intensity. What’s more, with a landmass similar in size to continental USA, temperatures and humidity can vary dramatically from south to north and the east to west in our vast island continent.
Experienced Aussie fleet and owner-drivers know that rising mercury brings with it a whole new range of challenges, from overheating engines to excessive tyre wear and higher fuel consumption as the air-con works overtime to keep cabin temperatures habitable.
Engine cooling is particularly important during Australian summers, given the long distances travelled in often excessively hot and dusty conditions. The engine cooling system is critical to your truck’s smooth operation and has a significant impact on fuel economy, horsepower, emissions, and driver comfort, so scheduled preventative maintenance is critical.
Your truck’s engine cooling system , including fan clutch and fan, should be in optimum condition before undertaking summer road trips, but hot weather also puts heavy demand on other areas including engine oil, transmission fluid, power steering and brake fluid, all of which should be fresh and at the recommended levels.
The condition of truck and trailer tyres are also never far from a driver’s mind but require particular attention in hot weather because under-inflated tyres tend to flex more, which causes heat build-up. Under-inflated tires are also far more likely to fail when conditions are already hot, so check tyre condition and pressures diligently before leaving and throughout the journey.
Be sure to also have your truck’s air-conditioning system serviced by a certified technician before the heat of summer sets in, particularly if you feel that it isn’t working as effectively as it should be. Cabin air filters should be replaced when the air-con is serviced, or every six months on average. While the hardware is one thing, something drivers should not overlook is the
need to practice extra self-care during the punishing Australian summer, because the heat can sap energy, lower concentration, and generally leave us below our best.
Staying hydrated is one of the most important things drivers can do to take care of themselves. On a long trip, this may entail drinking several litres of water, so always be sure to carry more water than you think you’ll need for the journey, in case of a breakdown or other unforeseen delays.
A portable fridge freezer is a great addition to any truck cab to ensure your food and drinks are kept at a safe and palatable temperature. Engel’s highquality range of portable fridges are among the best on the market and have developed a great reputation for their reliability, tough construction, performance, and longevity over the course of 50-plus years on the Australian market.
When it’s time to pull up for a meal or rest break, be sure to take the opportunity to freshen up with a shower or a wash, as doing so will leave you feeling enlivened and more alert for the next stint.
A good set of polarised sunglasses should be an essential part of your summer travelling kit to help prevent strain and damage to your eyes in hot, glary conditions. Likewise, a wide-brimmed hat, collared long sleeve shirt and high SPF sunscreen should be on hand for when loading and unloading in hot conditions. Thick-soled work boots will protect your feet from scorching tarmac.
Don’t underestimate the strength of the sun streaming in from your truck’s side windows either, because Ultraviolet-A (UVA) rays can transmit through window glass causing excessive ageing, wrinkling and even skin cancers on exposed arm and facial skin.
Finally, be on the lookout for heat stroke , which can occur rapidly on particularly hot days. Symptoms can include headache or nausea, weakness or dizziness, heavy sweating or hot, dry skin, elevated body temperature, thirst, and decreased urine output. If you or a workmate have any of these symptoms move to a
cooler, shadier area, cool with water, ice or a fan, and seek medical assistance if necessary. Remember to never leave someone alone who is suffering heatstroke.
PACCAR Parts encourages drivers to stay safe on the road this summer by looking after your personal health while leaving it to our extensive Australia-wide network of 57 PACCAR Parts Dealers to attend to the scheduled maintenance requirements of your truck and trailers.
PACCAR Parts Dealers have the expertise to know your trucks and trailers inside out and are supported by a team of product technical experts at the PACCAR Parts head office in Bayswater. We source and supply truck and trailer parts and accessories throughout Australia, quickly and efficiently, meeting the parts needs of Kenworth and DAF models, as well as most other heavy-duty truck and trailer makes.
Remember, maintaining ‘uptime’ – or maximising your truck and trailers’ time on the road is what PACCAR Parts Dealers do best.
To find your nearest dealer visit https://paccarparts.com.au/find-a-dealer
C71-1006
I
090-2209SP2B
Suits
Suits Neway
Suits Airglide
$313 $363
$338
Become
KPK1158
NON-MEMBERS
140KK100 $415 $465
I-132SG, I-140SG, I-140S, I-140W Steer Axle Suits Kenworth, Mack & Iveco 328344 $560 $610
E Series 1200-1320 Steer Axle
- Bronze Bushing, Suits Kenworth 328347 $665 $715
E Series 1002-1462 Steer Axle
- Bronze Bushing, Suits Kenworth 328349 $504 $554
E Series 1002-1462 Steer Axle
- Garlock Bushing, Suits Kenworth
Black, 85g,
VICTORIA
TRP Ballarat 03 5339 5856
TRP Geelong 03 5274 2646
TRP Pakenham 03 8796 9155
TRP Somerton 03 9219 6601
TRP Warrnambool 03 5560 5477
Bayswater Truck Centre 03 8796 9999
GTC Kenworth DAF Bairnsdale 03 5152 1616
GTM Kenworth DAF Shepparton 03 5821 3977
Hallam Truck Centre 03 8796 9100
Kenworth DAF Horsham 03 5382 6110
Kenworth DAF Melbourne 03 9396 9100
MTC Kenworth DAF Mildura 03 5051 2800
TCTC Kenworth DAF Wodonga 02 6049 8888
Transall Motors Morwell 03 5134 4383
TTS Kenworth DAF Swan Hill 03 5033 1372
QUEENSLAND
TRP Bundaberg 07
TRP Emerald 07
TRP Roma
Brown & Hurley Kenworth DAF Caboolture 07 3385 4800
Brown & Hurley Kenworth DAF Darra 07 3363 8000
Brown & Hurley Kenworth DAF Mackay 07 4952 3722
Brown & Hurley Kenworth DAF Rockhampton 07 4923 8000
Brown & Hurley Kenworth DAF Toowoomba 07 4690 7300
Brown & Hurley Kenworth DAF Townsville 07 4758 4000
Brown & Hurley Kenworth DAF Yatala 07 3441 7000
TRP Bibra Lake 08 9359 7480
CJD Kenworth DAF Albany 08 6820 2400
CJD Kenworth DAF Bunbury 08 9722 8100
CJD Kenworth DAF Geraldton 08 9960 8000
CJD Kenworth DAF Kalgoorlie 08 9080 0500
CJD Kenworth DAF Perth 08 9359 7400
CJD Kenworth DAF Port Hedland 08 9140 0200
CJD Kenworth DAF Alice Springs 08 8959 0500
CJD Kenworth DAF Darwin 08 8935 9100
TRP Gosford 02 4964 0697
Advanced Automotive Taree 02 6552 6733
Brown & Hurley Kenworth DAF Coffs Harbour 02 6648 2222
Brown & Hurley Kenworth DAF Kyogle 02 6632 0333
Brown & Hurley Kenworth DAF Tamworth 02 5778 2777
CTR Kenworth DAF Canberra 02 6297 3862
Gilbert & Roach Kenworth DAF Huntingwood 02 8825 3000
Gilbert & Roach Kenworth DAF Narellan 02 4647 7377
Gilbert & Roach Kenworth DAF Newcastle 02 4964 8641
Illawarra Truck Repairs & Spares 02 4274 9070
Inland Kenworth DAF Dubbo 02 6881 7900
Inland Kenworth DAF Griffith 02 6963 2900
Inland Kenworth DAF Orange 02 6394 9200
Inland Kenworth DAF Wagga Wagga 02 6932 9900
Suttons Kenworth DAF Arncliffe 02 9335 9080
TRP Adelaide 08 8280 4800
BMG Kenworth DAF Mt Gambier 08 8721 3400
Kenworth DAF Adelaide 08 8139 4000
Kenworth DAF Riverland – Berri 08 8582 2944
Tatiara Truck & Trailers Bordertown 08 8752 0077
CJD Kenworth DAF Burnie 03 6431 7833
CJD Kenworth DAF Hobart 03 6262 6200
CJD Kenworth DAF Launceston 03 6345 4100
TRP New Plymouth 0011 64 (6) 262 0009
TRP Palmerston North 0011 64 (6) 222 3400
TRP Timaru 0011 64 (9) 263 7710
Southpac Trucks Kenworth Auckland 0011 64 (9) 262 3181
Southpac Trucks Kenworth Christchurch 0011 64 (3) 344 0252
Southpac Trucks Kenworth Hamilton 0011 64 (7) 222 2041
Southpac Trucks Kenworth Rotorua 0011 64 (7) 345 9761
Boroko Motors Kenworth Port Moresby 0011 (675) 325 5255
Boroko Motors Kenworth Lae Morobe 0011 (675) 472 1144