EDUCATIONAL SESSION TRACKS

Developing your 3 E's: Engage, Elevate and Expand your Student Ambassador Program

Samantha Giordano, Senior Campus Visit Specialist, Lynn University

Think about your ideal ambassador team Multiple factors go into training them What facts they should know, what to say, and what not to say, all while providing a high level of service You want your students to make a memorable visit for any prospective family that walks through your doors Every tour should be different and tailored to that family. Where do you start? Training your ambassadors is the root of creating a customizable campus tour. This session will teach you about tailored training courses for building the ideal campus tour On top of this, you will deep dive into mentorship programs that keep student ambassadors connected with peers before and during their time as an ambassador We must remember community You are building the ideal tour for prospective families and a community of ambassadors who connect with your team and future families. You’ll also learn about adding a bit of healthy competition to work on those team-building skills.

All Aboard! Admitted -> Enrolled: Customizing Campus Visits through Student Connection Meetings

Carley Causey, Director, Assistant Director of Campus Tour Experience, & Kalyn Patterson, Admissions Recruiter, The University of Southern Mississippi

The University of Southern Mississippi's Campus Tour Experience team launched an Admitted Student Tour offering in Spring 2023. The tour offering aimed to tackle a yield issue by connecting prospects with student service representatives even earlier in the funnel and helping them see the benefits of a medium sized university experience

Navigating the Campus Tour: Best Practices for Large Universities

David Thomas, Assistant Director of Undergraduate Admissions-Welcome Center Program

Director& Colby Weatherford , Undergraduate Admissions Counselor, Texas State University

Offering a comprehensive and engaging campus tour is an important part of the college admissions process, especially for large universities with expansive and complex campuses However, it can be challenging to balance the needs and interests of a diverse group of prospective students and their families while also highlighting the unique features and resources of the university. This presentation will provide best practices for offering a campus tour at a large university, including how to effectively plan and structure the tour, and how to train and support tour guides.