EDUCATIONAL SESSION TRACKS

View from the Top: Development for Seasoned Professionals

Designed for individuals who have been in the profession for 5+ years, as we recognize the wide breadth of knowledge and experience. We encourage supervisors, managers and mid-level staff to share ideas and strategies regarding professional staff culture, advancing your career, working effectively with institutional senior leadership and staying actively engaged in this work

Equipping You to Coach Your Staff - A Question Workshop

Mel Baxter, Director of Visitor Experience, University of North Texas & Kelvin Lee, Assistant Director of Visitor Information Services, Stanford University

One of the most powerful tools of coaching is asking questions, and we believe that asking better questions makes you a better manager This interactive workshop will help you put your coaching skills into practice. We'll review what coaching is and how it applies to our roles, talk about how to ask more thoughtful questions, and then put those skills into practice during the workshop We'll finish by sharing reading recommendations for how to further strengthen your skills Come to this session ready to engage so you can leave with tangible questions to start asking today!

**This workshop is a follow-up to the "Insights from a Coach: A Guide to Coaching Your Team" session at the 2022 Annual Conference. You do not need to have attended the 2022 session to join this workshop

The One with the Supervisor

Julee Mitsler, Assistant Vice President, Communications, Lindenwood University

So no one told you life was going to be this way? Becoming a supervisor often feels like being tossed into the deep end of the pool, with no formal training, teaching, or how-to guide OHHHH MYYYYY well, you know As a supervisor, you handle a lot of unexpected, and if you’re like me, navigate your way through it until you get the hang of it This session will highlight some of the more challenging circumstances I’ve faced as a supervisor, strategies for getting through them, how to PIVOT when things aren’t working, and an opportunity to workshop with colleagues who’ll be there for you as you grow in your supervisory role