EDUCATIONAL SESSION TRACKS

How to Have a Great Visit, Without the Brand New Visit Center

Nicholas Reffuge, Director of Campus Visit Experience and Enrollment Event Management, Duquesne University

While every institution dreams of the sparkling new visit center, it may not be possible for many or it may be years away This session focuses on how at Duquesne University we utilize three to four distinct spaces for admissions visitors. Our decentralized approach means that we have to pay careful attention to our communications and campus signage. We also must ensure that no matter where the visit may begin, its still an outstanding experience on campus. Join this session to learn how you can maximize whatever resources and space you have on campus to ensure an excellent visit and guest

Experience

Supporting a Network of College Recruiters

Kate Kishbaugh, Associate Director, Penn State, & Jordan Glover, Visitation & Events Coordinator, Penn State University, University Park

In this presentation from Penn State, learn how the visit team supports a network of staff in 15+ academic colleges and units across campus. Operating as a collaborative unit, we engage in strategic planning and long-term goal setting, as well as day-to-day operations. We’ll share teamwork strategies that work, how to create buy in, and some techniques to avoid.

When 2 Teams Collide: Managing Prospective Students with Admitted Students and Staff Burnout

Danielle Schlough, Senior Assistant Director of Admissions, & Danielle Luszczyk, Senior Associate Director of Admissions, Lehigh University

Does April feel like it is an entire year in itself? Does your professional staff, student staff, and campus partners feel that burnout? Join Lehigh University to hear how our Visit Team and Yield Team came together to plan an April Calendar that helps not only Admissions keep our sanity, but our students and campus partners as well While planning will never be perfect, we were able to help everyone during the wild ride that is yield season, especially in a year where we did not have any COVID restrictions. We will share our calendar, thought processes, feedback from our Colleges and Campus Partners, and open the room up for discussion.