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Introduction
The City Rail Link (CRL) project comprises the construction, operation and maintenance of a 3.4 km underground passenger railway, running between Britomart Station and the North Auckland Rail Line (NAL) in the vicinity of Mt Eden Station. The CRL involves the construction of two new underground stations at Aotea and Karangahape, and a redeveloped station at Mt Eden (refer to Figure 1-1). The design and construction of the CRL infrastructure between Aotea and Mt Eden Stations is being delivered by the Link Alliance.
This Communication and Consultation Plan (CCP) has been prepared in relation to the Mt Eden Enabling Works (“the Project”).
Figure 1-1: CRL Route and Location
1.1 Mount Eden Station
The CRL works in the Mt Eden area involve the construction of the southern section of the tunnel structures and the tie-in to the existing NAL, including the construction of the redeveloped Mt Eden Station. The Mt Eden Active Construction Zone (ACZ) and Construction Support Area (CSA) is generally located between Nikau Street to the north, State Highway 1 (SH1) to the east, Dominion Road to the west and the existing NAL to the south.
The works in this area include:
Page 5 • • • •
Construction of an underground grade separation structure near Mt Eden Station; A new Mt Eden Station building incorporating passenger linkages; Modifications to the existing Mt Eden Station platforms; Road over rail bridges at Mt Eden Road, Normanby Road and Ruru Street with sections of road realignment; Grade separation structures for the existing and new rail lines to pass-over and connect with each other;
Pedestrian and cyclist bridge structures at Fenton Street and Porters Avenue; and New road linkages within the reinstated area post-construction.
Given the nature and scale of CRL works in Mt Eden, construction will be undertaken in a staged manner.
This CCP relates to the first stage of these works (the Mt Eden Enabling Works), as described in Section 2 below.
Following completion of the Project, works in this area will involve:
Main construction works –these works will include: Tunnel Boring Machine (TBM) operations, structure construction and waterproofing/tanking for cut and cover tunnels, utilities installation, retaining wall for Ruru street extension, construction of the rail line tieins including junctions and grade separation structures, realignment of the existing Western Line including platform reconstruction, grade separation of Normanby Road, pedestrian / cyclist bridges at Fenton and Porters, construction of the new station buildings. The Main Works will be undertaken from Mid 2020 through to 2024. Public realm reinstatement –these works will involve establishing the final finishings and features that will comprise the completed Mt Eden Station and surrounds and will likely to be undertaken from 2021 to first quarter-2024.
This CCP has been prepared to provide a framework to ensure appropriate communication and consultation with the community, stakeholders, affected parties and affected in-proximity parties during the Mt Eden Enabling Works. The two elements of plan relate to:
Communication: keeping stakeholders and affected parties fully informed on the progress of the project and the relevant processes involved so that they can make informed decisions. Consultation: providing information and options for discussion with stakeholders and affected parties, giving them the opportunity to influence and inform the management and mitigation of project effects. This consultation will also inform the preparation of Delivery Work Plans (DWPs) and Management Plans (MPs) required by the CRL designation conditions and the Aotea to North Auckland Line (A2N) resource consent conditions.
This CCP addresses the requirements of CRL designation condition 15 and conditions 25 to 31 of the A2N resource consent and will be implemented throughout the construction period.
1.3 Methodologies and references
To ensure effective communication and consultation practices the International Association for Public Participation (IAP2) engagement spectrum 1 has been considered in the preparation of this CCP.
The CCP has been prepared by the Link Alliance and forms part of the Construction Environmental Management Plan (CEMP) for the Project. It has been informed by:
CRL’s Overarching Communication and Consultation Strategy (2018); and
1 https://www.iap2.org.au/About-Us/About-IAP2-Australasia-/Spectrum
CRL’s Pre-Construction Communication & Consultation Plan (November 2015); and Communication & Consultation Plans that have been approved for CRL works to date.
1.4 Relevant conditions
Table 1-1 identifies the designation and resource consent conditions relevant to this CCP and where they are addressed in the document.
Table 1-1: Relevant conditions and location in Plan
Condition No. Condition Relevant section of CCP Other Plans
City Rail Link Designation Conditions
15.1 The objective of the Communication and Consultation Plan is to set out a framework to ensure appropriate communication and consultation is undertaken with the community, stakeholders, affected parties and affected in proximity parties during the construction of the City Rail Link. This document
15.2 The Requiring Authority shall prepare a Communication and Consultation Plan which shall be implemented and complied with for the duration of the construction of the City Rail Link. This document for the Project
15.3 The Communication and Consultation Plan shall set out how the Requiring Authority will (a) Inform the community of construction progress and future construction activities and constraints that could affect them; 6.2, 6.4, 6.5, 7.2 SIBD DWP (b) Provide early information on key Project milestones; 6.2, 7.1, 7.2 SIBD DWP
(c) Obtain and specify a reasonable timeframe (being not less than 10 working days), for feedback and inputs from directly affected and affected in proximity parties regarding the development (as part of the review process provided by Condition 22) and implementation of the CEMP or DWPs (including SSCNVMPs, SSNMPs and SSCVMPs); and
(d) Respond to queries and complaints including but not limited to: (i) Who is responsible for responding; (ii) How responses will be provided;
(iii) The timeframes that responses will be provided within. 6.4.1 –6.4.9, 7.1 - 7.4.7
7.4.8 –7.4.10
15.4 The Communication and Consultation Plan shall as a minimum include:
(a) A communications framework that details the Requiring Authority’s communication strategies, the accountabilities, frequency of communications and consultation, the range of communication and consultation tools to be used (including any modern and relevant communication methods, newsletters or similar, 4.1 –4.4, 6.1- 6.2 CEMP, SIBD DWP
Condition No. Condition
advertising etc), and any other relevant communication matters; Relevant section of CCP
(b) The Communication and Consultation Manager for the Project including their contact details (phone, email and postal address);
(c) The methods for identifying, communicating and consulting with persons affected by the project including but not limited to:
(i) All property owners and occupiers within the designation footprint (ii) All property owners and occupiers adjacent to construction sites (Britomart and Albert Street (Designation 1), Karangahape Road (Designation 4), Newton Station (Designation 5), Main Construction site and the works at Normanby Road and Porters Ave (Designation 6)) (iii) New Zealand Historic Places Trust (NZHPT)
(iv) Department of Corrections (including the entity contracted by Department of Corrections to administer and run the Mt Eden Corrections facility at 1 Lauder Road) (v) Ministry of Justice (including but not limited to) confirming the details of the contact person required under Condition 14 of this designation, and to provide appropriate details (including but not restricted to timing, duration, scale, noise effects, vibration effects, access restrictions, and disruption to utilities) in respect to any works impacting the operation of the Auckland District Court at 65-71 Albert Street, Auckland. Communication and consultation of such details should be provided to the Ministry of Justice Auckland Property Programme Manager at least 9 months prior to the commencement of such works. (vi) Media Works (vii) Community Liaison Group(s) (refer Condition 7);
(viii) Bear Park Early Childhood Centre;
(ix) Body Corporate 164980 and Tenham Investments Ltd; (x) Network Utility Operators, including the process: • To be implemented to capture and trigger where communication and consultation is required in relation to any material changes affecting the Network Utilities; • For the CRL to give approval (where appropriate) to Network Utility Operators as required by section 176(1)(b) of the RMA during the construction period; 5.2
6.2, 6.4, 6.5. 7.1 –7.3
Other Plans
CEMP
Condition No. Condition
• For obtaining any supplementary authorisations (including but not limited to resource consents (including those required under a National Environmental Standard) and easements);
• For inspection and final approval of works by Network Utility Operators; and • For implementing conditions 9, 22, 23, and 24 of this designation in so far as they affect Network Utility Operations.
(xi) The owner of 4 Kingston Street (xii) The owner of 6-12 Kingston Street (xiii) The owner of 83 Albert Street
(xiv) The owner(s) of 5 Porters Avenue (ALLOT 236 SEC10 Suburbs AUCKLAND)
(d) How stakeholders and persons affected by the project will be notified of the commencement of construction activities and works, the expected duration of the activities and works, and who to contact for any queries, concerns and complaints;
(e) How stakeholders and persons affected by the project will be consulted in the development and review of the CEMP and DWPs (including SSCNVMPs, SSCNMPs and SSCVMPs), including specifying reasonable timeframes for feedback;
(f) Methods for communicating in advance temporary traffic management measures and permanent changes to road networks and layouts to directly affected and in proximity parties, bus (public and private) operators, taxi operators, bus users, and the general public;
(g) Methods for communicating in advance to surrounding communities (including sensitive noise and vibration receivers) which must be notified at least 24 hours in advance where construction activities are predicted to:
(i) Exceed the noise limits (refer Condition 31); or
(ii) Exceed a vibration limit (refer Conditions 33 and 34); or (iii) Be within 200m of a blast site (refer Condition 32). Further provisions for Notable Noise and Vibration Receivers are contained in Condition 16.
(h) Methods for communicating in advance proposed hours of construction activities outside of normal working hours and on weekends and public holidays, to surrounding communities, and methods to record and deal with concerns raised about such hours;
(i) Methods for communicating and consulting with mana whenua for the duration of construction and
Relevant section of CCP Other Plans
6.2, 6.4, 7.1 –7.3
7.1.2, 7.1.3, 7.4.3 CEMP, SIBD DWP and CNV DWP
6.2 TAP DWP
6.2, 7.2.1, 7.3 CNV DWP and SSCNVMP
6.22, 7.1 –7.3
7.2.3 - 7.2.4 CNV DWP and SSCNVMP
Condition No.
15.5 Condition
implementation of mana whenua principles for the project (refer to Conditions 8 and 49);
(j) Methods for communicating and consulting with the Auckland Council Parks Department regarding works to be undertaken to any trees on public land (streets, squares, etc.) located within the City Rail Link surface designation footprint, including how trees not being removed, or in close proximity to the surface designation footprint where works are occurring, will be protected;
(k) Methods for communicating and consulting in advance of construction works with emergency services (Police, Fire, Ambulance) on the location, timing and duration of construction works, and particularly in relation to temporary road lane reductions and/or closures and the alternative routes or detours to be used, with specific detail around the management of the Fire and Ambulance from their central stations on Pitt Street;
(l) A list of Stakeholders, directly affected and affected in proximity parties to the construction works who will be communicated with;
(m) How communication and consultation activity relating to construction activities and monitoring requirements will be recorded; and
(n) Methods for communicating and consulting with the Department of Corrections (including the entity contracted by Department of Corrections to administer and run the Mt Eden Corrections facility at 1 Lauder Road), to confirm the details of the contact person required under Condition 14 of this designation, and in respect of any works impacting on access or works in proximity to the Mt Eden Corrections Facility and the Boston Road Community Corrections site; including temporary traffic management measures and permanent changes to road networks and layouts which may impact on access to and from the Facility and the motorway network.
The Communication and Consultation Plan shall also include (as relevant) linkages and cross-references to the CEMP and DWPs (including SSCNVMPs, SSCNMPs and SSCVMPs).
15.6
Page 10 | Mt Eden Enabling Works The Communication and Consultation Plan shall include a summary of the communication and consultation undertaken between the CRL and parties as required by the Preconstruction Communication and Consultation Plan. The summary shall include any outstanding issues or disputes raised by parties. The Communication and Consultation Plan shall be reviewed six monthly for the duration of construction and updated if required. Any updated Communication and Consultation Plan shall be provided to the “key contacts” (see
Relevant section of CCP Other Plans
6.4.6 TV DWP
6.4.8, 7.2.11, 7.5 SIBD DWP and TAP DWP
Appendix C SIBD DWP
5.2, 5.3, 5.3.1 CEMP
N/A
As referenced in this document
Appendices B –D
1.5 SIBD DWP
Condition No. Condition
Condition 13) and the Auckland Council Consent Monitoring officer for review and agreement on any further action to be undertaken. Any further action recommended as a result of this review shall be undertaken by the Communication and Consultation Manager for the City Rail Link and confirmation of completion provided back to the Auckland Council Consent Monitoring officer.
15.7 If, in the course of amendments undertaken as part of the review process, a material change to the Communication and Consultation Plan is made, those parties affected by the change shall be notified within 1 month of the material change occurring.
City Rail Link Aotea to North Auckland Line Resource Consent Conditions
25 At least 3 months prior to the commencement of construction, the Consent Holder shall prepare a CCP the purpose of which is to set out a framework to ensure appropriate communication and consultation with the community, stakeholders, affected parties and affected in-proximity parties during the construction of the Project.
27 The CCP shall be based on and, where appropriate, incorporate the provisions of the PCCP, and shall set out how the Consent Holder will:
a) Inform the community and business of construction progress and future construction activities and constraints that could affect them;
b) Provide early information on key Project milestones;
c) Obtain and specify a reasonable timeframe (being not less than 10 working days), for feedback and inputs from directly affected and affected in-proximity parties regarding the implementation and review of the CEMP or other Management Plans;
d) Respond to queries and complaints including but not limited to:
i) Who is responsible for responding; ii) How responses will be provided; and iii) The timeframes within which responses will be provided.
28 The CCP shall (as a minimum) include:
a) A communications framework that details the Consent Holder’s communication strategies, accountabilities, frequency of communications and consultation, the range of communication and consultation tools to be used (including relevant communication methods, newsletters or similar, advertising etc.), and any other relevant communication matters;
Relevant section of CCP Other Plans
1.5
This document
1.3
6.2, 6.4, 6.5, 7.2 SIBD DWP
6.2, 7.1, 7.2 SIBD DWP
6.4.1 –6.4.9, 7.1 - 7.4.7
7.4.8 –7.4.10
4.1 –4.4, 6.1- 6.2
Condition No. Condition Relevant section of CCP Other Plans
b) The Communication and Consultation Manager for the Project including 24- hour contact details (phone, email and postal address); 5.2
c) The 0800 CRL TALK phone number; 7.4.1
d) The methods for identifying, communicating and consulting with persons affected by the project including but not limited to: 6.2, 6.4, 6.5. 7.1 –7.3
i) All property owners and occupiers of the sites that are identified at Appendix A, and adjacent to the Project’s construction sites; ii) Mana Whenua unless any of those named advise the Consent Holder of a different liaison process;
iii) Heritage NZ;
iv) NZ Transport Agency/ Auckland Motorway Alliance (AMA); v) Kiwirail; vi) Department of Corrections;
vii) Ministry of Justice;
viii) Network Utility Operators; and ix) The Community and Business Liaison Group (refer Conditions 16-24) CEMP
e) How stakeholders and persons affected by the Project will be notified of the commencement of construction, the expected duration of the activities and works, and who to contact for any queries, concerns and complaints; 6.2, 6.4, 7.1 –7.3
f) How stakeholders and persons affected by the Project will be consulted in the development and review of the CEMP and other Management Plans, including specifying reasonable timeframes for feedback; 7.1.2, 7.1.3, 7.4.3
g) A list of stakeholders, directly affected and affected inproximity parties to the construction works with whom the Consent Holder will communicate; Appendices B - D
h) … N/A N/A
i) A summary of communication and consultation undertaken between the Consent Holder and parties as required by the CCP. The summary shall include any outstanding issues or disputes raised by parties;
j) How communication and consultation relating to construction activities and monitoring requirements will be recorded; and
k) How opportunities to interpret and display archaeological finds within the Project area will be identified and implemented, including how Heritage NZ will be involved in this process. Appendices B - D SIBD DWP
5.2, 5.3, 5.3.1 CEMP
6.47, 7.24, 7.2.12, 7.2.13 HC DWP
Condition No.
29 Condition
The CCP shall also include (as relevant) linkages and crossreferences to the CEMP and other Management Plans.
30 The CCP shall be reviewed six monthly for the duration of construction and updated if required. Any updates to the CCP shall be provided to the parties referred to in Condition 28(d) and the Council (Team Leader Central Monitoring) for review and agreement on any further action to be undertaken.
31 Any further action recommended as a result of the review under Condition 30 shall be undertaken by the Consent Holder’s Communication and Consultation Manager for the Project and confirmation of completion shall be provided to the Council (Team Leader Central Monitoring).
32 If, in the course of amendments undertaken as part of the review process under Condition 30, a material change to the CCP is made, the Consent Holder shall notify those parties affected by the change within 20 working days of the material change occurring.
33 The CCP shall be implemented and complied with for the duration of the construction of the Project. Relevant section of CCP
As referenced in this document
1.5 Other Plans
Noted
1.5
Noted
1.5 CCP Review and updates
This CCP is a live document that will be reviewed six-monthly for the duration of construction and updated if required. Any updates to the CCP shall be provided to the parties referred to in CRL designation condition 15.6 and resource consent condition 30 for review and agreement on any further action to be undertaken.
In accordance with designation condition 15.7 and resource consent condition 32, any parties affected by material change to the CCP shall be notified of the change within one 20 working days of the change occurring.
A formal review process is described in the CEMP.
