MEDIA AND COMMUNITY RELATIONS DESCRIPTION The Department of Media and Community Relations provides communication and public information advice to the City Manager, City Council, and City departments; serves as the City’s spokesperson with news and media outlets; oversees the City’s Freedom of Information Act (FOIA) Office, Municipal Access Channel 190, and the City’s website; disseminates information regarding City activities, programs, and services; and coordinates public meetings and forums. CITY COUNCIL TARGET AREA Civic Engagement & Responsive City Services
FY 23 OBJECTIVES Highlight City services and inform citizens of community assets through programming for the Municipal Channel, public service announcements, media releases, and social media. Coordinate all aspects of multiple City events including the State of the City, National Night Out, ribbon cutting and ground breaking ceremonies, and investiture ceremonies. Create and produce high-quality materials for City departments to promote citizen engagement and information about events and services. Coordinate proper handling and timely responses to Freedom of Information Act (FOIA) requests in accordance with local and state laws and statutes. Serve as Public Information Officer at incidents responded to by City departments.
PERFORMANCE MEASURES Number of public service announcements Number of programs produced on Municipal Channel 8 Number of followers on City social media sites Number of FOIA requests received FOIA requests responded to within mandatory timeframes
FY 21 Actual 41 53 17,852 1,163 100%
FY 22 Projected 50 60 18,800 1,300 100%
FY 23 Estimated 55 65 21,000 1,300 100%
175
