Welcome Home to Eden Prairie! Contact Information
We’re glad you’re here.
Eden Prairie is a community consistently celebrated as one of the very best places to live, work and dream. “Life is good" here and you're about to discover why!
Get ready to immerse yourself in a vibrant community brimming with opportunity From our top-ranked schools that open doors to bright futures, to an abundance of incredible amenities and beautiful parks perfect for every adventure there's so much waiting for you.
In Eden Prairie, 'life is good' isn't just a slogan — it'
Eden Prairie City Center 8080 Mitchell Road
Eden Prairie, MN 55344
952-949-8300
952-949-8399 (hearing-impaired TTY)
Hours Monday–Friday 8 a.m.–4:30 p.m.
Police Department 8080 Mitchell Road 952-949-6200
Fire Department 14800 Scenic Heights Road 952-949-8361 Tipline 952-949-8477
Report suspicious activity anonymously, checked daily
Dial 911 for any emergency that requires police, fire or medical assistance.
City Government
Eden Prairie residents are represented by a Mayor and four at-large City Council members, who delegate all administrative duties to the City Manager
The City Council typically meets on the first and third Tuesdays of each month at 7 p m at City Center. Before each meeting, Council members gather with City staff members for a 1-hour workshop at 5:30 p.m., where they dive deeper into City topics.
edenprairie.org/CityCouncil
City Utilities
Water and Sewer
TheCityofEdenPrairieprovideswaterandsewerserviceforresidents andbusinesses
edenprairie.org/UtilityInfo 952-949-8382
Contactusat withinadayortwoofmovingintoestablish anewaccoun v Utilitybillscanbepaidonlineorautomaticallythroughsavingsandchecking accountsat
edenprairie.org/EPBillPay
Other Utility Companies Serving Eden Prairie
Email
AllCouncil@edenprairie.org
Stay Connected
Cable Television
Comcast/Xfinity
612-522-2000
Electricity
Xcel Energy
800-895-4999
800-895-1999 (for power outage)
Minnesota Valley Electric Cooperative
800-282-6832
800-232-2328 (for power outage)
edenprairie.org/UtilityCompanies
Garbage and Recycling
Home Telephone/Internet
CenturyLink/Lumen
800-244-1111
Comcast/Xfinity 612-522-2000
T-Mobile Fiber 844-783-4237
Natural Gas
As a member of the Eden Prairie community, you can receive the latest news and information about the City several ways
Subscribe to City News
Subscribetoreceiveemailand/ortext notificationsonthetopicsofyourchoice
edenprairie.org/News
CenterPoint Energy
612-372-4664
Several garbage and recycling haulers are licensed to provide services in Eden Prairie. The types of materials trash, recyclables and organics accepted by each hauler vary.
edenprairie.org/SolidWaste
Prepare
for Emergencies
The City of Eden Prairie uses an alert system to communicate during emergencies You can choose how you want to receive alerts by text, email and/or voice message and add your address for location-specific updates
edenprairie.org/EmergencyAlerts
City Council Members Lisa Toomey, Mark Freiberg, Ron Case (Mayor), PG Narayanan, Kathy Nelson
The City of Eden Prairie promotes affordable housing and supports residents with safe, quality homes and access to essential support services. These resources include home repair funds, first-time homebuyer assistance, job connections and social services. Housing and Community Services
First-Time Homebuyers
The City offers interest-free, deferred loans to qualifying first-time homebuyers in Eden Prairie Funds can cover down payments, closing costs and principal reduction Eligibility criteria and more program information available at edenprairie.org/Homebuyer
Need Help?
Residents can visit Housing and Community Services at City Center without an appointment during business hours for help with job applications, unemployment paperwork and housing assistance programs such as Housing Choice Vouchers
Eden Prairie Schools
SouthWest Transit serves Eden Prairie with a variety of bus routes, including seasonal and localized services. Public Transportation
Eden Prairie to
100 years, Eden Prairie Schools has helped students discover talents, explore nities and pursue passions Our outstanding teachers personalize learning while ng each child’s growth, earning top approval ratings in Minnesota By building critical thinking, collaboration, communication and creati solving in a diverse, supportive community, our students a d to make a difference in an ever-changing world eet the team! Contact the Welcome Center at or .
New Resident Checklist
Assist with my transition
❏ Apply for homestead classification
❏ Apply for new driver’s license
❏ Change my address
❏Findanswerstofrequentlyaskedquestions
❏ Find information in my language
❏ Find public transportation
❏ Learn about elections in Eden Prairie
❏ License my dog(s)
❏ Register my vehicle(s)
❏ Register to vote
Begin my utilities services
❏ Activate water and sewer utilities
❏ Contact other utility providers
❏ Find garbage and recycling services
Discover my community
❏ Explore local service organizations
❏ Learn about Eden Prairie
❏ Learn about police and fire services
❏ Learn about schools in Eden Prairie
❏ Meet your City Council members
❏ Read the latest City news
❏ Stay connected with City social media
❏ Subscribe to receive City information
Get active in my community
❏ Discover Eden Prairie’s amenities
❏ Explore community events
❏ Get a library card
❏ Locate Eden Prairie dog parks
❏ Participate in youth sports associations
❏ Register for recreation activities
❏ Report maintenance issues
❏ Use interactive maps to explore EP
Identify local news media
❏ Eden Prairie Local News
❏ Sun Sailor
Locate Hennepin County Resources
❏ Find Hennepin County Service Centers
❏ Learn about residential recycling
❏ Locate Hennepin County drop-off facilities
Fordirectlinkstocomplete eachofthesetasksonyour to-dolist,simplyscanthis QRcodeorvisit
edenprairie.org/NewResidents
Good to Know!
Foralistoffrequentlyasked questionsaboutEdenPrairieCity Code,policiesandordinances,visit
edenprairie.org/CityCodeFAQ
s In Your Hands Go Online to Make it Easier!
WithEPSeeClickFix,residentsuse theirmobiledevicestosubmitthe geographiclocationofsomething thatneedstobefixed,suchasa potholeordamagedplayground equipment
edenprairie.org/EPSeeClickFix
Sustainable Eden Prairie
Sustainable Eden Prairie is an ongoing effort focusing on education and implementation of sustainable practices to protect the environment and natural resources our community enjoys. The City is leading by example and providing a foundation for residents and businesses to carry out sustainable practices in four areas energy, landscape, waste and water. edenprairie.org/SustainableEP
Energy Rebates and Programs
Are you considering installing new appliances, LED lighting and equipment to conserve energy? Interested in learning more about solar or wind energy? Need help with energy-related repairs or paying your energy bills? Learn about rebate, education, assistance and financing programs
and other useful information about sustainable living practices. Several recycling drop-off events are offered throughout the year More recycling and hazardous waste disposal information is available online
edenprairie.org/Energy
Native Plant Landscaping
The City encourages landscaping wi plants to provide shelter, food and ha wildlife. Learn more about native landscaping and rebates available for residents who install shoreline buffers, rain gardens or pollinator gardens designed to treat stormwater runoff.
edenprairie.org/SolidWaste
Water Conser
Conserve wate
Prairie offers rebates to residents who purchase and install Wi-Fi-enabled smart irrigation controllers. Homeowner associations and commercial businesses are also eligible for water conservation rebates. Learn more and apply for rebates online.
edenprairie.org/NativeLandscaping
Organics Recycling
edenprairie.org/WaterRebates
About one-fourth of our trash is organic materials, including food, foodsoiled paper and certified compostable products that end up in landfills Organics recycling is the best opportunity to reduce our trash and put it to better use as compost, a nutrient-rich material used in gardening, landscaping and road construction projects to improve our soil
edenprairie.org/Organics
City Ordinances and Other Helpful Information
Likeanygreatcommunity,ordinanceshelp makeEdenPrairieanexceptionalplaceto live Theserequirementsplayanimportantrole inmaintainingtheappearanceandfunctioning ofneighborhoods,senseofcommunity,public healthandsafety,economicdevelopment andpropertyvalues
Afulllistofordinancesisavailableonlineat edenprairie.org/CityCode.
Licenses and Permits
TheCityissuesmanytypesoflicenses andpermits Learnmoreat edenprairie.org/LicensesAndPermits.
Visithennepinus/Residentstofindlocations forprocessingdriver’slicenses,vehicle registrationsandpassportapplications
Dogs
Alldogs6monthsandolderarerequiredtobe licensedwiththeCity.Licensetagsmustbe wornatalltimesandarerequiredatEden Prairie’sdogparks Learnmoreat edenprairie.org/DogLicense.
Dogownersarerequiredtokeeptheirdogson a6-foot,non-retractableleash,unlessina designatedoff-leasharea,andpickupand disposeofwasteinthegarbage.Learnmoreat edenprairie.org/DogsOfEP.
Findadogparknearyouat edenprairie.org/DogParks.
the grill well away from combustible objects and outdoor activities. Do not use grills under overhangs of garages, homes or decks. For owners or renters living in a structure containing three or more dwelling units with at least two vertically stacked, the use of any fire or open flame is prohibited on any balcony above ground level, or on any ground-level patio within 15 feet of the structure
Bike Safety
Bicycles and e-Bikes are allowed to operate on paved multi-use trails and roadways, including the unpaved Minnesota River Bluffs Regional Trail While riding bikes on concrete sidewalks is legal, it is not recommended; riding on asphalt trails is encouraged. When operating bikes on roadways, riders must follow all traffic laws, including speed limits and traffic signals. Learn more at .
edenprairie.org/BikeSafety
Curfew
The Eden Prairie Police Department enforces Hennepin County curfews
e Sales
airie allows residents to have up to four garage sales in a 12-month for no more than four days each You may place one temporary he site of the garage sale, and two temporary directional signs Signs may not be placed in the street right of way
Maintenance
airie enforces year-round watering restrictions to sustain our nity’s water supply Odd-numbered addresses water on odd days onth; even-numbered addresses water on even days Lawn g is not allowed between noon and 5 p m Learn more at
edenprairie.org/LawnWatering
y use loud power equipment only between 7 a.m. and 10 p.m. construction activities are permitted between 7 a.m. and 7 p.m., y through Saturday. Construction activities are not allowed on s or legal holidays without prior approval. If a dog barks ely (more than 30 times in a 10-minute period), an animal officer may be summoned.
Parking
Eden Prairie does not allow overnight parking on City streets. Likewise, you may not stop, park or leave your vehicle on any street for more than 24 hours.
Parks and Trails
Parks are generally open 6 a.m.–10 p.m. To ensure everyone can safely enjoy them, the City prohibits glass containers, smoking or vaping, camping, golfing, off-leash pets, fires outside designated areas, swimming beyond beach boundaries, fishing close to a beach, and killing or removing wildlife
Recreational Fires
When burning a recreational fire on your property, remember to be a good neighbor. You are responsible for keeping your family, friends, neighbors and children safe. For the full list of guidelines, visit .
edenprairie.org/RecreationalFires
Recreational Vehicles
Up to two recreational vehicles may be stored on residential property If stored in the side or rear yard, the recreational vehicle must be a minimum of 10 feet from the property line If stored in front of a house, the recreational vehicle cannot be on the lawn and must be on the driveway at least 15 feet from the roadway
Renters Rights
The City is committed to promoting fair housing and helping residents understand and protect their rights Learn more at
edenprairie.org/FairHousing
Security Alarms
The City allows up to three false alarms per calendar year at no charge After that, fees apply: $100 for the fourth, $200 for the fifth, and $300 for the sixth and any additional false alarms within the same year
Snow Emergency and Removal
During a snow emergency, no street parking is allowed until plowing is complete Please clear sidewalks next to your property within 24 hours after snowfall ends, and do not place snow onto streets or sidewalks Learn more at .
edenprairie.org/Snow
Solid Waste
Disposing leaves, grass or tree limbs is not permitted in any street, right of way, sidewalk or other public property You may place waste containers at the curb up to 24 hours before your pickup and containers must be removed from the curbside within 24 hours after the scheduled pickup.
The City operates a seasonal yard waste disposal site, a free service for residents only Learn more at .
edenprairie.org/YardWaste
Parks and Trails
Park Finder Parks Directory
EdenPrairieisaparadiseforoutdoorlovers,withmore1,000acresof developedparkland,37parks,225milesoftrailsandsidewalks,and numerousconservationandhistoricsites Usetheinteractive or toexploreamenitiesnearyou,ordownloadprintablemaps forrunningroutesandnaturewalks Learnmoreat
edenprairie.org/Parks
Recreational Facilities
Community Events
The City offers several events each year to help bring our community together. From music and theater to recreational events for the whole family, our gatherings give every member of the community a reason to celebrate
Spring
Arbor Day Celebration
Community Theater Production
Summer
4th of July Hometown Celebration
Arts in the Park
Jazz Festival
Kidstock Concert Series
Movies in the Park
PeopleFest!
Starring at Staring Concert Series
Summer Musical
Fall
Citywide Open House
Community Theater Production
Harvest to Halloween at the Barn
Winter
Community Theater Production
Holiday Band Concert
Winter Blast
