Manage City and provide leadership

Responsible officer: General Manager

Does legislation require us to provide this service? Yes

CSP outcomes met by this service

• Decision-makers lead, govern and regulate in an ethical, equitable, transparent and accountable way

• The City’s leaders advocate on its behalf, promote the LGA’s interests, and secure resources and investment

• The City’s leaders seek to engage and consult with the community to capture and consider a wide variety of viewpoints

• Decision-making processes are open and transparent

• The Gumbaynggirr Nation is an integral part of planning the future of the Coffs Harbour LGA

How is the service delivered?

Effective governance is key to delivering services valued by the community and in accordance within our financial capability. We have an important role in advocating on behalf of our community to the NSW and Federal governments and other relevant stakeholders. This work is often done by Councillors and the City’s executive team.

We drive engagement and communication efforts so that when decisions are made there is a strong understanding of the community’s position, progress and our financial capability.

The leadership team makes sure the City meets all of its responsibilities, including our legislative requirements. This includes delivering integrated corporate planning and reporting documents.

We also conduct citizenship ceremonies on behalf of the Minister for Home Affairs and other significant civic events such as Australia Day awards.

What you think (2022 Community Scorecards) Measures

Manage City governance

Responsible officer: Group Leader Governance

Does legislation require us to provide this service? Yes

CSP outcomes met by this service

• Decision-makers lead, govern and regulate in an ethical, equitable, transparent and accountable way

• Decision-making processes are open and transparent

• Our leaders seek to engage and consult with the whole community to capture and consider all view points

How is the service delivered?

We coordinate and manage audit and risk improvement, policies, procedures, high-level complaints and delegations. We manage enterprise risk through the City’s risk management framework with the aim of reducing risk. We also manage the organisation’s insurance portfolio.

We coordinate legal issues and litigation affecting the organisation by providing access to legal advice and expertise. We make sure the community can access information as required under legislation and offer support for queries from staff and external stakeholders. We support Councillors to carry out their duties.