Deliver a positive employee experience

Responsible officer: Group Leader Organisation Development

Does legislation require us to provide this service? Partially

CSP outcomes met by this service

• Our community continues to have access to high quality public services

• Our limited resources are targeted to where they are needed most

How is the service delivered?

We build our organisation’s capability and excellence through effective workforce resource planning. We support our people leaders, work towards zero harm, develop people so they have the right mix of capabilities, foster lifelong learning, and reward and recognise our staff to support organisational performance.

Measures of success

Maintain car parks

Responsible officer: Section Leader Transport Services

Does legislation require us to provide this service? Yes

CSP outcomes met by this service

• Our public infrastructure is maintained for its current purpose and for future generations

• Public infrastructure continues to meet our community and business requirements

How is the service delivered?

We maintain 30 off-street dedicated public car parking areas (this excludes multiple storey car parks). The parks are treated as low urban traffic areas and are managed accordingly.

We deliver infrastructure projects that are new or renewing existing assets. We aim to provide the community with the facilities and service they need.

What you think (2022 Community Scorecards)

Measures of success

Manage buildings and property

Responsible officer: Group Leader Commercial Business Units & Section Leader Open Space Services

Does legislation require us to provide this service? Yes

CSP outcomes met by this service

• Our public infrastructure is managed for its current purpose and for future generations

• Public infrastructure continues to meet our community and business requirements

• Infrastructure is planned for the long-term and without imposing an unfair burden on future generations

• Our limited resources are targeted to where they are needed most

• Best practice and innovation are used to deliver value for money

How is the service delivered?

We manage over 1,000 individual land title parcels with the majority relating to public open space and roads. We also manage Crown Lands in the Coffs Harbour LGA on behalf of the NSW government. Parcels are categorised as community land, multiple use or roads, and operational land.

There are 278 buildings with uses ranging from our offices, work depots and service facilities, halls, clubrooms, public amenities and commercial premises. We manage tenancy arrangements covering community, social, recreational or commercial purposes on City owned or managed land. We also look to develop land to further our strategies for the LGA. We also manage surplus or vacant land. We maintain properties, using our staff or contractors, manage access systems for buildings and the purchase and sale of property.