Promote and engage on the City’s activities and services

Responsible officer: Group Leader Engagement

Does legislation require us to provide this service? No

CSP outcomes met by this service

• Our leaders seek to engage and consult with the whole community to capture and consider all viewpoints

• There is greater awareness of the key issues impacting our community

• All groups in our community are valued and have the opportunity to shape our future

• Decision-making processes are open and transparent

• Accurate data is collated and used to help effectively and strategically plan for future community needs

How is the service delivered?

We manage social media, websites, email newsletters and traditional channels such as advertisements and media releases to keep the community informed and up to date with our activities, events and programs. We respond to media enquiries, write speeches and manage the content on City’s website.

We also engage with the community and stakeholders on larger projects and plans. We provide strategic advice and coordination of the City’s community engagement.