









Greetings:
As we close out one year and embrace a new one, I’m filled with immense pride for all we’ve achieved together. Atlanta’s group project is a shining example of the power of collaboration. In 2024, our city saw historic investments and accomplishments across crucial areas, including housing, public safety, infrastructure, small business support, and economic development. Our efforts, supported by both public and private partners, have set the stage for continued progress and prosperity in the years ahead.
It’s an honor to serve the people of this great city – my fellow Atlantans. My administration and our partners on the Atlanta City Council and Council President Doug Shipman passed transformative legislation and launched critical projects to improve the quality of life for all Atlantans, including the historic FY25 $2.75 billion Budget Proposal – a proposal that was unanimously passed by the Atlanta City Council. In 2024, the Atlanta City Council also authorized $60 million as part of the largest investment toward homelessness in our city’s history. This included a $50 million Homeless Opportunity Bond, paired with an additional $10 million from Atlanta’s Affordable Housing Trust Fund. We’re building a city of opportunity for all – a city where everyone has equitable access to housing, fresh food, education, transportation, and jobs – fostering safe, healthy, and connected communities citywide.
2024 marked a year of incredible achievements. Together, we built upon our nationally recognized Year of the Youth initiatives and launched the Melody, a multifamily shipping container development that represents the first project in Atlanta’s Rapid Housing Initiative.
We also pushed forward significant parks and greenspace projects, made notable investments in affordable housing, and strengthened our public safety and airport infrastructure. We’ve made a lasting mark nationally because of this great work. Through inclusive policies and programs, we made Atlanta safer, more equitable, and more connected. The Mayor’s Office, the Atlanta City Council, City departments, and our dedicated public and private partners have worked tirelessly to make these milestones possible. Under our leadership, crime has decreased, graduation rates have risen, and our city’s credit rating has improved, reflecting a safer, more prosperous future for all.
My administration remains committed to serving the people of Atlanta. In 2025, we will continue working to meet and possibly exceed our affordable housing goals of preserving 20,000 units by 2030, bolster our efforts to make Atlanta the best city in the nation to raise a child, start a business, get an education, and more. We will continue to enhance city infrastructure, strengthen the City of Atlanta’s workforce, and expand access to services for seniors and our youth population. Together, we have made tremendous progress, but our mission is not complete until every Atlantan can thrive.
Thank you to everyone who contributed to Atlanta’s success in 2024. It’s an honor to serve a city that continues to grow and lead the way forward on a global scale.
The members of the Cabinet serve as the Mayor’s advisors and are responsible for running City departments and implementing the Mayor’s agenda. The Mayor meets weekly with his full Cabinet to discuss strategy, create opportunities for cross-departmental collaboration and ensure that City services are being delivered efficiently and equitably.
Darin Schierbaum Chief of Police Atlanta Police Department
Jason Sankey Chief Information Officer Department of Atlanta Information Management
Youlanda Carr Deputy Chief Financial Officer Department of Finance
Theresa Austin-Gibbons Interim Commissioner Department of Labor & Employment Services
Paulina Guzman Executive Director Office of International & Immigrant Affairs
Deborah Lonon Commissioner Department of Grants & Community Development
Kentorri Garmon Interim Commissioner Department of Public Works
Chandra Farley Chief Sustainability Officer Office of Sustainability & Resiliency
Jan Lennon Interim General Manager Department of Aviation
Alfred Wiggins Commissioner Department of Watershed
Eloisa Klementich CEO & President Invest Atlanta
Clyde Higgs CEO & President Atlanta BeltLine
Jahnee Prince Commissioner Department of City Planning
Elder Dancy Interim Chief Department of Corrections
Patrise M. Perkins-Hooker City Attorney Department of Law
Greg Clay Executive Director Office of Constituent Services
Donald Beamer, Jr. Senior Technology Advisor Office of Technology & Innovation
Calvin Blackburn Interim Commissioner Department of Human Resources
Rod Smith Fire Chief Atlanta Fire Rescue Department
Myesha Good Commissioner Department of Customer Service/ ATL311
Justin Cutler Commissioner Department of Parks & Recreation
Felipe Den Brok Director Office of Emergency Preparedness
Justin Kirnon Director Office of Intergovernmental Affairs
Terri Lee CEO & President Atlanta Housing
Mohamed M. Balla Chief Financial Officer Department of Finance
Chandra Houston Interim Chief Procurement Officer Department of Procurement
Chris Davis Commissioner Department of Enterprise Assets Management
Solomon Caviness, IV Commissioner Department of Transportation
Candace Stanciel Chief Equity Officer Office of Diversity, Equity and Inclusion
The One Safe City plan is a balanced approach that mobilizes the entire government and engages our partners, communities and residents. It addresses the root causes of crime as well as targets gangs, drugs, illegal guns and repeat offenders. One Safe City is working to keep all our neighborhoods safe and welcoming for residents, visitors and businesses.
We want to ensure that all Atlantans share in the City’s growth and prosperity. We invest in our young people, care for the most vulnerable and create opportunities for all to advance. This means a focus on education, workforce development, equity programs, affordable housing and other initiatives to support our residents.
We are making smart investments to improve Atlanta’s existing infrastructure, while developing and implementing new infrastructure projects to meet the needs of today and prepare for the needs of the future. From new investments in transportation that build a safe, equitable mobility network throughout Atlanta, to resilience and sustainability actions that can be taken at the local level to combat the global climate crisis, we believe investing in infrastructure is essential for fostering economic growth and improving Atlanta’s competitiveness on the world stage.
Atlanta’s success is directly tied to how much confidence residents and businesses have in City policies and practices. We want to foster a culture of integrity and innovation in the City. This includes transparency, efficiency and accountability for City actions and decision-making. It also means delivering on City services and programs, being responsive to resident needs and providing timely, reliable information.
One of the major pillars of Mayor Dickens Administration is creating One Safe City, and this year, the City of Atlanta has made major strides in reaching that goal. One Safe City mobilizes the entire government and engages our partners, communities and residents.
Every day, our public safety team from the Atlanta Police Department, Atlanta Fire Rescue Department and E-911 strive to keep all our neighborhoods safe and welcoming for our residents, visitors, and businesses. The One Safe City plan engages the entire city – which includes both law enforcement and non-law enforcement agencies because we understand the importance of public safety and the power of community.
In 2024, we saw a significant decline in violent crimes across the city, and we are still trending in that direction. Public safety remains a top priority and that will never change. Atlanta’s children need to be able to safely play in our parks. A place where college students can enjoy our nightlife and safely return home. A city where seniors can feel safe whether they are playing bridge, going on a walk, or sitting on their front porch. Safety extends beyond policing. This year, fewer lives have been lost to fires, car accidents, and cycling incidents- a testament to our comprehensive approach to protecting our community.
We’ve launched innovative and interesting programs to keep our youth engaged like our Safe Spaces guides, Summer Youth Employment Program, Midnight Basketball, At-Promise Centers and Police Athletic League. We’re keeping the streets safe with our Light Up the Night initiative, Connect Atlanta Camera Network, C.A.R.E. Unit and the opening of the Center for Diversion and Services. We’re well on our way to opening the Public Safety Training Center.
We all deserve to feel safe in our communities and with the dedicated service of our APD officers and AFRD firefighters, we will ensure the safety of our schools, public spaces, parks, and streets.
One Safe City is working to keep all our neighborhoods safe and welcoming for residents, visitors and businesses.
• Dedicated training space for Atlanta’s First Responders
• Replaces unusable dilapidated/ condemned facilities
Size
The entire campus will span 85 acres including:
• 50 acres of green space
• 35 acres of meeting space and training facilities
Who Will Train There
Atlanta public safety personnel including:
• Police
• Fire
• E911
• Corrections
• Unarmed civilian co-responders and traffic responders
Construction Cost
$115M (September 2024)
Funding
• $31 million initial payment from City of Atlanta
• Upon occupancy, the City of Atlanta will pay $1.2 million/year for 30 years per its leaseback agreement with the Atlanta Police Foundation
• Balance paid by Atlanta Police Foundation through donors
Other Structure
• Shooting range
• Skills pad
• Skid pad
• Horse stables and fields
• Dog kennels
• Jogging/hiking trails
• Rescue tower
• Between Key Road and Constitution Road in unincorporated DeKalb County
• Current tactical training location for APD
• Site of Atlanta’s original Police Academy
• Site of former Atlanta Prison Farm
• Site of former landfill
• Training Fire Station
• Burn Building
Leadership Building – 17,798
• Lecture Hall
• Pre-function Area
• Community Room
• Meeting Rooms
• Recruitment Hub
• Community Room
• Catering Kitchen
• Conference Rooms
• Merchandise Store
Academic Building - 58,754
• 13 classrooms
• 3 meeting rooms
• 3 simulator rooms
• 3 computer labs
• Offices
• Fitness Center
Small Scale Shell Structures
For Scenario Training - 9,130
• Nightclub (3,419 SF)
• Gas Station with store (832 SF)
• Motel/Apartments (3,008 SF)
I am filled with gratitude and pride for the remarkable progresss we’ve achieved together in making Atlanta a safer, more vibrant community. This past year has been one of dedication, teamwork, and meaningful strides in reducing crime across our beloved city. Thanks to the unwavering commitment of the men and women of the Atlanta Police Department and the support of our community, 2024 continued a positive trend we’ve seen over the last four years.
Several encouraging developments have been the reduction in key crime areas like homicides, shootings, robberies and theft from motor vehicles. This demonstrates the department’s effectiveness of data-driven crime fighting measures in all 245 neighborhoods.
Our success is possible because of initiatives like Operation Heatwave. This year we arrested 103 dangerous gang members and recovered 45 firearms. We must thank our partnerships with local, state, and federal agencies, for making Atlanta streets safer. Another data-driven mission, Operation Burnt Out was established to targets street racers. As a result of Operation Burnt Out, Atlanta Police Department arrested 47 suspects and confiscated 19 vehicles and 6 handguns. These coordinated efforts have allowed us to tackle complex challenges, while reducing crime.
We are especially excited about the upcoming Public Safety Training Center. This state-of-theart facility will give our officers and first responders the advanced training they need to continue Atlanta’s journey toward becoming one of the safest cities in the country.
A new addition to our resources this year has been the C.A.R.E. Unit. This team of dedicated Community Assistance Responders has significantly improved our response times by handling non-emergency calls, allowing officers to focus on life-critical situations. The positive feedback we’ve received from the community reflects just how valuable this service has become in terms of enhancing our quality of response and support.
As we strive to improve our service, we recognize that our officers’ well-being is paramount. Through programs led by our Behavioral and Wellness Unit and partnerships like the Lucas Foundation, we are making sure our officers have access to mental health support, helping them serve with resilience and dedication. This commitment to wellness is essential in building a police department that is strong, compassionate, and prepared to meet the challenges of the future.
As a result of Operation Burnt Out, Atlanta Police Department arrested 47 suspects and confiscated 19 vehicles and 6 handguns.
The strength of the Atlanta Police Department also lies in its diversity and inclusiveness. We are proud to be a department that mirrors our community, embracing officers from varied backgrounds and perspectives, which enhances our ability to build trust and foster mutual respect across all of Atlanta’s neighborhoods.
As we step into 2025, I am inspired by the results we have achieved and the partnerships that have made them possible. Crime reduction is not merely a statistic; it represents the hard work and commitment of our officers and civilian team-members, the invaluable support of our community, and the impact of proactive, preventative measures. Together, we are building One Safe City, where every resident feels secure and valued.
Atlanta is fortunate to be protected by the most compassionate, courageous and dedicated women and men of the Atlanta Police Department. It is through their hard work; we celebrate the success of this past year which is contained in this report.
Thank you for standing with us on this journey. As we enter the new year, we do so with renewed energy and optimism, ready to continue our mission of service, safety, and community support.
With deep gratitude,
Chief Darin Schierbaum
Atlanta Police Department
As we reflect on the significant achievements of the past year, it is with great pride that I present the accomplishments of the Atlanta Fire and Rescue Department (AFRD) for 2024. The dedicated men and women of AFRD have once again demonstrated their unwavering commitment to safeguarding the residents of our great city, Atlanta, and enhancing the resilience of our community.
One of the hallmark developments of this year is the inauguration of the new Public Safety Training Center (PSTC). This facility represents a critical milestone in our ongoing collaboration with Chief Darin Schierbaum and the Atlanta Police Department (APD), reinforcing our shared vision of Atlanta as a #OneSafeCity. The PSTC will serve as a cutting-edge hub for training, fostering the development of the advanced skills and knowledge necessary for our personnel to respond effectively and efficiently to a wide range of emergency scenarios. By elevating the caliber of our training programs, we are equipping our teams to uphold the highest standards of public safety.
In addition to the opening of the PSTC, I am pleased to announce the launch of EMS Station 37, a vital expansion of our Emergency Medical Services infrastructure. This new station strengthens our EMS network, enhancing our ability to provide rapid, high-quality medical care to the diverse and dynamic communities across Atlanta. The strategic placement of EMS Station 37 enables AFRD to better meet the evolving needs of our citizens, ensuring that timely, professional care is always within reach.
Further expanding our service capacity, Fire Station 36 is now fully operational, bringing state-of-theart fire and rescue services to the southwest corridor of Atlanta. In addition, we are excited about the ongoing construction of Fire Station 30 in southeast Atlanta, a project that reflects our commitment to expanding our infrastructure in response to the city’s rapid growth and the shifting needs of its diverse neighborhoods.
We have also made significant strides at Hartsfield-Jackson Atlanta International Airport, one of the busiest transportation hubs in the world. The establishment of the AFRD EMS Triage Center is a key addition to our airport response capabilities. This facility allows us to refine our response protocols for medical incidents in our airport environment, ensuring that we are always prepared and available to service all emergencies with the requisite skill and precision.
These expansions are supported by key fiscal investments that have significantly enhanced our operational capabilities. Under the leadership of Mayor Andre Dickens and with the support of the Atlanta City Council, nearly $18 million has been allocated to procure additional fire response apparatus, further advancing our readiness to respond to any emergency. We have also secured $500,000 in federal funding for Fire Station 16, a critical step in improving our station infrastructure and maintaining the highest standards of service delivery.
In addition, we are proud to announce the receipt of a $273,000 FEMA Assistance to Firefighters Grant, which will be utilized to upgrade our personal protective equipment. These investments in equipment and infrastructure underscore the city’s ongoing commitment to enhancing public safety and ensuring that AFRD remains at the forefront of emergency response.
At AFRD, our mission extends far beyond simply responding to emergencies. As we adapt to the rapid growth of Atlanta, we remain steadfast in our dedication to public safety, community engagement, and the continuous professional development of our personnel. The Public Safety Training Center is just one example of how we are equipping our teams to meet the challenges of an ever-evolving landscape. Through innovative training, strategic partnerships, and community education, we are building stronger ties with the neighborhoods we serve, empowering residents to take an active role in their safety and fortifying the trust that is essential to our collective success.
Looking ahead, we remain focused on our vision for a safer, more resilient Atlanta. We strive for a future in which safety is proactively managed, partnerships are cultivated, and excellence in service is not merely a goal, but a benchmark for others to emulate. As we continue to meet the challenges of an ever-growing and increasingly complex city, we do so with unwavering dedication, compassion, and a commitment to the citizens who depend on us.
Together, with the steadfast support of our community and the tireless dedication of our personnel, we will continue to Move Atlanta Forward, ensuring the safety, well-being, and prosperity of all those who call this city home.
Sincerely,
Chief Roderick M. Smith Atlanta Fire and Rescue Department
Atlanta’s 911 system has achieved significant success in recent years, marked by a 58% reduction in average answer times and improved collaboration with other city services. Notably, during incidents such as the city’s water main break, the prompt coordination between the 911 and 311 systems facilitated swift action, disseminating information to include water distribution points to residents.
The city’s preparedness was further tested during Hurricane Helene, where the 911 team effectively managed emergency calls, ensuring the safety of citizens amid severe weather conditions. Additionally, Atlanta’s first responders showcased their readiness during challenging situations like a bus hijacking and multiple active shooter events, demonstrating a commitment to public safety through rigorous training and inter-agency cooperation.
These efforts have not only enhanced the efficiency of emergency responses but have also fostered a sense of community trust in the city’s ability to handle crises effectively.
Director Desiree Arnold E-911 Communications Division
“Public Safety Training Center” Overview
How many recruits started in 2024: 76
How many recruits graduated in 2024: 43
As of 1/3/25
Registered: 22,460
Integrated: 20,256
Mayor Dickens and Atlanta City Council approved the nearly $18 million purchase of 11 new vehicles — including three ladder trucks — as part of an ongoing effort to address the fire department’s dire equipment shortage.
Many of the City’s fire engines and trucks are ten to 20 years old and have reached mileage limit. Due to years of wear and tear, these engines are frequently out of service and unavailable to provide public safety to our City’s residents and visitors.
By investing in the City’s fire infrastructure, we will be able to better serve our citizens and visitors.
Atlanta Police Department has implemented the C.A.R.E. Unit (Community Assistance Responders), designed to handle nonemergency situations such as non-injury related accidents, vandalism, and traffic direction. By managing these lower-priority calls, the C.A.R.E. Unit frees up sworn police officers to focus on high-priority emergency situations, ensuring they are available for life-and-death scenarios when citizens need them most. This effort allows us to support our law enforcement and hold them accountable. In unity, there is strength. We are stronger together and we are safer together.
When the National Weather Service projected that Potential Tropical Cyclone Nine would become a major hurricane, later named Hurricane Helene on September 24, the City of Atlanta’s preparations to shield Atlantans from the impact of this major storm were already underway. Leading up to the formation of the hurricane, the Mayor’s Office of Emergency Preparedness facilitated an initial weather briefing and coordination call for all City leaders to begin implementing the response plans. This whole-of-government response continued over the next few days and nights with the activation of our Joint Operations Center the morning of September 26. In all, 13 City departments, four executive offices, and our partners from Grady and Georgia Power teamed up in the Joint Operations Center to ensure an effective and efficient response, including over 250 downed tree removals, debris management, 26 swift water rescues, the activation of emergency shelters, and flood mitigation.
Thanks to FEMA’s efforts, many Atlantans received critical support in the recovery from Hurricane Helene.
City of Atlanta Opens The Center for Diversion and Services
On Monday, October 28, 2024, Mayor Dickens alongside leadership from Grady Health System, Fulton County, and the city’s Policing Alternatives & Diversion Initiative (PAD) opened The Center for Diversion and Services. The Center for Diversion and Services is a pre-arrest diversion center designed to keep people out of the Fulton County Jail for nonviolent and minor offenses.
The Center is open 24 hours, seven days a week and is in the City’s detention center. If police get calls about nonviolent or minor offenses such as trespassing, loitering, mental health episodes, or public intoxication they can bring them to the center where they can eat, take showers, wash clothes, sober up and spend the night. It will provide resources related to mental health, substance use and extreme poverty, including immediate help and connection to long-term support.
Individuals can utilize the services they want to use, and they don’t have a time limit. Those who are brought to the center can also connect with long-term programs based on individual needs, including legal help, housing, rehabilitation, and health care.
The city covered the $3 million renovation costs and will split the $5 million annual operating costs with Fulton County.
In 2024, the City of Atlanta demonstrated unparalleled leadership in major special event preparedness, solidifying its reputation as a global hub for excellence in public safety and event coordination. Spearheaded by the Mayor’s Office of Emergency Preparedness, Atlanta led the planning for the 2024 Copa America, 2025 College Football Playoff National Championship, 2025 FIFA Club World Cup, and the highly anticipated FIFA World Cup 2026. Over 400 planning partners from local, state, and federal governments, private-sector organizations, and non-profits, were engaged in a comprehensive, years-long effort to ensure public safety and seamless operations. In collaboration with the Atlanta Host Committee – comprising the Atlanta Sports Council, MercedesBenz Stadium, Georgia World Congress Center Authority, Atlanta Convention and Visitors Bureau, and the City of Atlanta – the Mayor’s Office of Emergency Preparedness established planning groups, facilitated monthly planning meetings, assessed resource capabilities, and enhanced information sharing. Together with the Atlanta Police Department, Atlanta Fire Rescue Department, Atlanta Department of Transportation, and other City departments and partners, Atlanta has set a global benchmark for preparedness, showcasing Atlanta as a thriving, resilient city ready to host the world.
Over 400 planning partners from local, state, and federal governments, privatesector organizations, and non-profits, were engaged in a comprehensive, years-long effort to ensure public safety and seamless operations.
The City of Atlanta’s Mayor’s Office of Emergency Preparedness announced the launch of the newly improved emergency notification system, NotifyATL. This upgraded platform brings significant advancements that will enhance the city’s ability to communicate with residents during critical incidents.
All residents, whether they have existing NotifyATL accounts or are signing up for the first time, are encouraged to text NOTIFYATL to 24639 to create a personal profile. This profile allows for the selection of specific alerts and management of notification preferences.
Key Features of the New NotifyATL Platform:
• New Registration Requirement: All residents, including those previously signed up for NotifyATL, must complete the new registration form.
• Customized Alerts: Residents can opt-in for a range of alerts, including Emergency Alerts, Tornado Warnings, Thunderstorm Warnings, Flood Warnings, Winter Weather Warnings, and Community News.
• Profile Management: The enhanced platform allows residents to easily update their profile, change their address if they move within Atlanta, or opt-out if they relocate outside of the city.
• Improved Connectivity: The City of Atlanta can now stay more effectively connected with residents during emergencies and other critical events.
Mayor Dickens announced the appointment of Kristin Edwards to serve as the new Manager of Nightlife and Culture under the Office of Film, Entertainment and Nightlife. Mayor Dickens created the role early on in his Administration to serve as a liaison between the City and nightlife industry leaders, and to provide resources and educational opportunities to the nightlife industry like “Training Day” workshops.
The Nightlife Division conducts proactive safety assessments for nightlife establishments to help identify and address potential safety concerns. During these assessments, we collaborate with businesses to evaluate critical areas such as the presence and placement of security cameras, fire hazards, and parking safety. We also engage directly with owners and staff to discuss any specific safety concerns they may have and provide tailored recommendations. Based on recommendation, nightlife violence significantly decreased in 2024.
These assessments aim to create safer environments for both patrons and employees by addressing issues that may otherwise go unnoticed. In 2024, we conducted over 557 safety assessments, reinforcing our dedication to enhancing safety standards across the nightlife community.
The Mayor’s Office of Violence Reduction, created in August 2023, serves as the City’s resource for violence reduction and community-based intervention and is dedicated to promoting proactive efforts to transform the cultural norms that enable domestic violence.
Mayor Dickens, in coordination with the Mayor’s Office of Violence Reduction and local Atlanta celebrities, announced the launch of “Atlanta Says NO MORE: Together We Can End Domestic Violence,” a comprehensive campaign aimed at raising awareness and taking action against domestic violence. This initiative outlines the City’s commitment to ending domestic violence by asking the community to “Do One Thing, ATL.”
Whether organizing collective action or contributing on an individual level, the “Atlanta says NO MORE” campaign emphasizes that awareness must be combined with action to drive social change. All residents are encouraged to contribute their own unique “One Thing” to help transform our communities, acknowledging that every small action can build momentum towards significant change.
Mayor Dickens and Fulton County Solicitor Keith Gammage invited returning citizens to attend Atlanta’s first-ever resource fair, designed to provide essential support for individuals with criminal backgrounds. The fair offered a wide range of services to assist attendees in reentering the workforce, supporting their families, and positively contributing to the community.
Included:
• Employment opportunities
• Benefits navigator
• Housing assistance
• City services
• Healthcare screenings
• Legal guidance
• County and state services
• Education and skills training
• Free criminal record review
• Voter registration
This year, Mayor Dickens and the City of Atlanta participated in numerous events celebrating our public safety personnel and public safety efforts.
Every year, community members, elected officials, and business leaders come together with the men and women who proudly serve the City of Atlanta as firefighters and EMTs to celebrate International Firefighters Day. Breakfast With Our Bravest recognizes their extraordinary commitment to keeping our city safe.
Atlanta’s Bravest
This year, the Atlanta Police Foundation’s (APF) ‘Crime is Toast’ celebrated its 20th Anniversary, honoring 24 Atlanta Police Department officers. APF’s signature event attracts more than 1,000 business, civic and political leaders to the annual presentation of APD Officer of the Year, Purple Heart, and Meritorious Service awards. In addition, Mayor Dickens delivered the State of Public Safety report, and Chief Schierbaum shared his “State of the Force” report.
Atlanta Fire and Rescue Department and the Atlanta Fire Rescue Foundation’s inaugural Firefighter 5K, in partnership with the Atlanta Track Club, was the first region-wide race that honors the heroism and dedication of firefighters. This newly establish event, taking place the weekend before September 11th, harnesses the enthusiasm of city residents wanting to support our brave first responders. This family-friendly event was open to Atlanta’s of all ages and honors and supports the over 1,200 brave men and women of the Atlanta Fire Rescue Department.
A decade ago, the City began to transform the way we deliver services to our residents, businesses, and visitors. Quite frankly, ATL311 was born out of necessity. There was a need to be more responsive and more efficient in our interactions with residents – particularly for non-emergency situations. We achieved that goal by creating ATL311 and putting a team in place that were ready to answer the call. There is always room to grow but the men and women of ATL311 strive to make every citizen feel heard and valued.
You can now call for non-emergency situations Monday through Friday from 7 a.m. to midnight.
This year, ATL311 extended its hours to connect residents in need with resources and services. You can now call for nonemergency situations Monday through Friday from 7 a.m. to midnight. This change has added five additional hours to the service, which initially stopped at 7 p.m. As a reminder, this service is for calls like traffic signals, potholes, trash and graffiti removal, and right-of-way maintenance.
ATL311 also launched the Live Agent Chat Assistant for residents who are seeking extra support. This new feature allows residents to send or receive photos and documents, initiate voice calls with customers, and receive transcripts from live agent chat sessions.
We continue to encourage residents to call 311 for nonemergency situations but please remember to call 911 if you are experiencing an emergency.
Two new state-of-the-art facilities are officially up and running at the world’s busiest and most efficient airport, Hartsfield-Jackson Atlanta International Airport. Mayor Dickens joined airport officials and leadership of Atlanta Police Department to open the Emergency Services Precinct and Maintenance Facility. This new addition will help officers respond more quickly and effectively to emergencies at the airport.
Investing in our Local Community with Two New Facilities with the Opening of EMS Station 37 and Fire Station 36
As a community, we celebrated the opening EMS Station 37 on Campbellton Road and Fire Station 36 on Fairburn Road in Southwest Atlanta. These two investments in our city’s public safety personnel and infrastructure were critical to enhance emergency services and shorten response time for our residents. We understand that emergencies happen quickly and when every second counts, Atlantans should feel secure in knowing that AFRD, APD, and E-911 are here to protect them.
Anthony Tolbert is recognized for 28 years of exceptional IT service to the City of Atlanta. Known for fostering teamwork, mentoring new staff, and providing outstanding support—even beyond work hours—Anthony has been instrumental in maintaining critical technology systems that ensure public safety and seamless operations across departments.
Lt. Keith Jones possesses a level of integrity and ethical conduct that garners respect among peers and senior executives. His ability to promptly anticipate needs and identify solutions to workplace challenges during his 15-year tenure with AFRD makes him one of the department’s emerging leaders. His style of transformative servant leadership is guided by a simple premise: to make a meaningful impact in every role he’s assigned to. “I came here to be a part of an organization that makes a positive impact in the community, fosters creativity and collaboration, and empowers individuals to grow and thrive,” said Lt. Jones.
On June 11, 2024, Atlanta Police Department Officer Lamar Jacobs was the first officer to respond to sounds of gunshots at the Peachtree Center food court. Officer Jacobs immediately stepped into action and requested backup before engaging with the gunman, who had shot three people. The gunman exchanged fire with Officer Jacobs as backup arrived and Officer Jacobs was able to take down the shooter. As his team moved in, he was able to apprehend the shooter and secure the scene.
Speaking of the incident, Officer Jacobs stated, “Nothing can really prepare you for this, take your time, trust what’s going on, trust yourself, different life situations build character and that’s how I was able to perform. I’m thankful to have been able to go home to my kids and there were no fatalities that day.”
We are proud to highlight the remarkable achievements of our Public Safety departments.
The Atlanta Police Department arrested 47 suspects during Operation Burnt Out.
Overall Crime in 2024 decreased by 5%
The Public Safety Training Center will include 13 classrooms, meeting space, and other public safety needs.
Atlanta’s E-911 system reduced the average answer times by 58%.
Invested $18 Million for 11 New Fire Trucks
ATL311 Celebrated 10 Years of Customer Service.
APF ‘Crime is Toast’ celebrated its 20th Anniversary, honoring 24 Atlanta Police Department officers.
The Atlanta Citizen’s Police Academy presents an opportunity for everyone to get involved in our city’s public safety. It includes over 20 hours of skilled and professional instruction delivered in 3-hour sessions at the Atlanta Police Headquarters. Learn more and sign up at www.atlantapd.org/community/citizen-police-academy
Through CourtWatch, residents are able to get an inside look into the workings of the Fulton County Courts to determine that justice is being pursued fairly and efficiently. For more information, visit www.fultoncountyga.gov/courtwatchatl
In 2024, we saw a significant decline in violent crimes across the city, and we are still trending in that direction.
Connect Atlanta is our 21st century neighborhood watch. Residents and businesses can register or integrate their security cameras by visiting www.connectatlanta.org
To learn more about the City’s public safety efforts and how you can get involved, please visit www.onesafecity.com
Opportunity is a set of circumstances that makes it possible to do something. In Atlanta, you can be anything and become anyone you want. The possibilities are endless – at least it should be, but we understand that is not the case for everyone. From Bankhead to Buckhead, the same aged child should share the same dream and the same opportunity to achieve that dream, that’s the core of Mayor Dickens’ pillar, A City of Opportunity for All. It’s in the pursuit of providing affordable housing, the desire to empower our youth, the vision of elevating our workforce development, and the responsibility of putting equity into action. We are a community that believes in the possibilities and the Dickens Administration is willing to do the work to improve the quality of life for all Atlantans – every day.
With more than 6,400 units built and 4,700 units under construction, we are halfway to our ambitious goal.
The road to 20,000 units of affordable housing seemed impossible at first but significant progress has been made. With more than 6,400 units built and 4,700 units under construction, we have reached the halfway mark to our ambitious goal.
This year, we celebrated 14 ribbon cuttings and 11 groundbreakings of single and multifamily properties to ensure all Atlanta residents have a safe place to call home.
Every Atlantan deserves access to safe, stable, and affordable housing, and we are getting there one development at a time. We care about Atlanta’s future and Atlanta has no future without affordable housing.
Nestled next to Greenbriar Mall, Briar Park and Paramount Apartments opened nearly 500 units of affordable housing for seniors and families living and working in Southwest Atlanta. Briar Park is a senior housing community for legacy residents who are 55 and older and Paramount is a community for our city’s families and members of our workforce. Both apartment buildings feature top amenities and a community clubhouse. These sister communities would not be possible without City Councilmember Marci Collier Overstreet, the Greenbriar NPU-R team, Invest Atlanta, and the Georgia Department of Community Affairs.
In less than two years, Hamilton Hills transformed from a blueprint to a vibrant, modern, transit-connected community with 52 units of affordable housing. Conveniently located near the H.E. Holmes MARTA Station and major highways, Hamilton Hills provides an easy access to the heart of Atlanta and represents a giant step toward strengthening housing equity citywide. Gorman & Company, Georgia Department of Community Affairs, Invest Atlanta, Berkadia, and Truist Bank all played an integral part of this housing development.
Mayor Dickens joined Pennrose, Mercy Care, and other project partners to celebrate the grand opening of McAuley Station Phase I. This $50M development was part of the comprehensive mixed-use McAuley Park master plan, delivering 170 high-quality, mixed-income apartments adjacent to the Mercy Care campus in the Sweet Auburn district neighborhood. Among the 170 total units, 10 are designated as transitional/ respite units for Mercy Care patients and 30 studios are serving as permanent supportive housing through Fulton County’s Behavioral Health Department in partnership with Partners for Home.
To kick off 2024, the Department of City Planning (DCP) launched a critical initiative, Welcome H.O.M.E. (Housing Opportunity Moves for Everyone), designed to streamline the permitting process for affordable housing developments. This initiative removed barriers for developers, improved efficiency, and enhanced accessibility, reinforcing the Mayor’s commitment to ensuring all residents have access to safe and affordable housing.
• February: The City hosted Affordable Housing Week, featuring personalized consultations, plan reviews, and informational sessions to address the growing demand for affordable housing.
• October: A second Affordable Housing Week further demonstrated the City’s dedication to expanding housing opportunities and fostering inclusive growth.
Throughout the year and as the holiday season beckoned, DCP successfully continued the Atlanta Main Street Districts to promote local businesses and foster community connections.
○ Shop Small Saturday a marketing initiative created to encourage holiday shopping on the Saturday after Thanksgiving, kicks off one of the busiest shopping periods of the year. DCP spearheaded a promotion tour featuring Mayor Andre Dickens, shopping with small business owners and local merchants in Atlanta Main Street Districts. The event was a standout success encouraging residents to do the same: Shop small... Shop local... Shop Atlanta Main Street!
○ Residents were reminded of the year-round importance of shopping locally and supporting the businesses which are vital to job creation and the unique character of Atlanta’s neighborhoods. Small businesses form the heartbeat of Atlanta’s communities.
These accomplishments highlight DCP’s commitment to fostering affordability, streamlining development processes, and enhancing the vibrancy of Atlanta’s neighborhoods.
We’re not just building housing; we are building hope and putting money behind our actions. Mayor Dickens and Atlanta City Council announced $60M in funding to address homelessness. This investment facilitated a historic public-private partnership focused on dignified housing and wrap-around supportive services for our unhoused population. This investment is also expected to produce 700 new unit of high-quality affordable housing and 500 quick delivery housing units to be delivered by the end of 2025. This announcement was the single largest investment in homelessness in Atlanta’s history and underscores Mayor Dickens’ commitment to house the unhoused and revitalize the Downtown Atlanta area.
Named to honor the memory of Melody Bloodworth, who had a personal experience with homelessness, The Melody is Atlanta’s first multifamily shipping container development for rapid housing. The development has become a national model for reducing the unhoused community. This groundbreaking, innovative initiative took an empty parking lot and 20 shipping containers and converted them into 40 studio apartments within four months. Each unit includes a bedroom, ADA-accessible bathroom, and kitchenette. It also features a garden, dog park, and gathering spaces for residents to enjoy. The Melody promotes physical and mental well-being with wrap-around services to ensure residents are able to be self-sufficient and eventually transition to their own housing.
Two blocks from Ponce City Market and the Beltline Eastside Trail, Bonaventure is the newest permanent supportive housing project within the Mayor’s Rapid Housing Initiative. Inside the pale pink building, trimmed in navy blue, Bonaventure features 23 fully furnished studio units with a refrigerator, cooktops, and washer/dryer combo. All of the units are housing for our chronically unsheltered community, those earning less than 30% of the area median income. Starting in mid 2025, residents will receive critical wrap-around support like case management and mental health services.
Mayor Dickens and Atlanta City Council announced $60M in funding to address homelessness.
Dilapidated and neglected homes have been a huge problem in Atlanta, but Mayor Dickens and City Councilmember Byron Amos combined efforts to create a solution. After proposing a new aggressive legislation, City Council approved to apply a blight tax on property owners who neglect their homes and apartment buildings. The goal was to prevent investors and corporations from abandoning real estate bringing down property values, reducing the quality of life in Atlanta neighborhoods. The Blight Tax allows the City to apply 25 times the average tax on a property that has gone through a process that the City deems blighted, and the owner has been given the opportunity to bring that property up to code. This legislation has the potential to change the fabric of our communities and ultimately, make Atlanta more beautiful.
The Blight Tax allows the City to apply 25 times the average tax on a property that has gone through a process that the City deems blighted.
Speaking of dilapidated communities, the Forest Cove Apartments went from being a dilapidated, troubled property to piles of rubble. The apartment complex, located in the Thomasville Heights neighborhood, had a long history of unsafe living conditions including issues such as mold, rodents, extensive trash, broken windows, abandoned vehicles, general disrepair, and criminal activity. Despite relocating families of Forest Cove to temporary housing in 2022, plans to redevelop a new community with fresh food and services for residents who decide to return are underway. This is the beginning of the end for Forest Cove but it’s not about tearing down buildings, it’s about uplifting families who need it the most.
The Mayor’s Office of Constituent Services (OCS) continued its mission in 2024 to build meaningful connections between the City of Atlanta and its residents. OCS expanded its impact by addressing critical community needs, fostering relationships, and supporting initiatives that promote equity and opportunity throughout the city.
One of the year’s most inspiring achievements was The DREAM 2024, an annual event hosted by Mayor Andre Dickens. Held on July 20, 2024, the event raised over $250,000 for the Mayor’s Youth Scholarship Program, ensuring financial hardships do not prevent students from pursuing higher education. The event’s success was made possible with generous support from sponsors like Delta, Comcast, Papa John’s, Mercedes-Benz, and Georgia State University.
OCS also played a key role in resolving resident concerns through its collaboration with ATL311 and other municipal departments, managing and resolving over 5,253 cases in 2024. Housing assistance, encampment reporting, and senior support initiatives were among the top concerns addressed, connecting residents to the resources they needed.
A major highlight was OCS’s role in the beloved Midnight Basketball program, a personal priority for Mayor Dickens. The program wrapped up an exciting Season 7, bringing communities together through sports, mentorship, and opportunity. Midnight Basketball remains a powerful tool for unity and engagement in Atlanta. OCS also led planning and execution efforts for the Mayor’s Senior Citizen Ball, hosting over 3,500 senior citizens across the Atlanta area.
OCS’s commitment to community engagement was further demonstrated through 214 community meetings across Atlanta’s four sectors. These meetings included Mayor Dickens’ Community Conversations, NPU meetings, business association discussions, and public safety forums, creating vital platforms for addressing local issues and strengthening collaboration between the city government and its residents.
Additionally, OCS partnered with the Rocket Community Fund, securing $250,000 for a program to offset property tax increases for qualified senior-citizen homeowners, responding directly to concerns raised by the Neighbor to Neighbor program, which surveyed over 16,300 residents across 20 neighborhoods.
Following a tremendous year, OCS remains committed to serving Atlanta’s residents with care, responsiveness, and dedication.
Year of the Youth was born from an idea, a vision sparked from a conversation about how the City could change the lives of our young people in Atlanta. We wanted the change to be meaningful and real. Something our youth could see, hear, and feel throughout their communities. With the collective support and commitment from our partners and youth-focused organizations, we achieved that goal and provided services to more than 30,000 youth in the city of Atlanta. The initiative also raised $21M for early childhood education, committed $10M to expand safe spaces with the Boys and Girls Club of Metro Atlanta, awarded 60 repair and renovation grants to childcare facilities, and increased our investment to our Child Savings Account Program with Operation Hope. The success was enormous, and the impact was widespread. Now every year is the Year of the Youth in Atlanta.
When it comes to our youth, the most important partnership is the one we have with Atlanta Public Schools (APS). During the day, we know that APS students are cared for and uplifted at school, and as a city, it was important to provide additional support to students before, during, and after school.
This year, we invested $30M into our APS students through academic assistance, behavioral interventions, mentorship, and college and career preparations. In addition to services and programs during the school year, the City provided job opportunities through the Summer Youth Employment Program.
The Summer Youth Employment Program (SYEP) continues to grow and exceed expectations year after year – and 2024 was our best year yet. For youth, ages 14 to 24, SYEP is the start of a great summer and the beginning of a successful career path. Through collaborative partnerships across the diverse industries, SYEP aims to foster a dynamic, inclusive talent pipeline that contributes to growth and prosperity of both the youth and the community. The SYEP ensures that every participant has access to opportunities that lead to personal and professional growth through hands-on experience and essential skills development.
This summer, Atlanta’s youth collectively earned $6.8M through the SYEP. The City allocated over $3.6M to fund salaries and stipends for nearly 1,500 young individuals employed across various internal departments from May to October 2024. These dedicated participants contributed more than 206,000 hours of service to City departments and programs.
We are proud to highlight the remarkable achievements of Year of the Youth and the Summer Youth Employment Program. Impacted more than 30,000 youth
143 Registered Employers (128 Businesses and 15 City Departments)
5,700 Hired Youth (56% Female, 44% Male and 1% Non-binary)
$17.70 Average Hourly Wage Collectively earned $6.8M through the SYEP
206,000 hours worked
Raised $21M for early childhood education
“Interning with the City of Atlanta’s Mayor’s Office of Communication s this summer was a transformative experience that provided me with a unique, behindthe-scenes look at how city leaders communicate, strategize, and bring public initiatives to life. Contributing to the ‘Year of the Youth’ initiative through the Growing Up 404 Instagram page allowed me to connect with Atlanta’s young residents in meaningful and creative ways. This opportunity not only strengthened my skills in digital communication and storytelling but also deepened my understanding of the powerful role that effective communication plays in shaping and inspiring our communities. I am forever grateful for this internship opportunity!”
“This summer, I had the incredible opportunity to intern with Accenture, a Fortune 500 company specializing in consulting, technology, and innovation through the Summer Youth Employment Program. Participating in Accenture’s 2024 Learning to Lead program allowed me to network with peers nationwide, visit top partner organizations, and present collaborative projects showcasing our learning. This transformative experience reinforced the importance of networking and pursuing both entrepreneurial and professional paths, a critical balance for my generation in today’s evolving economy. Upon completing the program, I leveraged my new skills and connections to secure a role with KIPP Atlanta Schools’ Regional Support Team and restructure one of my businesses to expand production and distribution internationally. I am deeply grateful to Mayor Andre Dickens, the Atlanta Department of Labor and Employment Services (ADOLES), Accenture, WorkSource Atlanta, and SYEP for their dedication to providing opportunities that prepare young leaders for a successful future.”
“During my six weeks in the Hartsfield-Jackson ATL SYEP24 program, I gained invaluable insights and learned many new skills from my mentors and colleagues in the program and my business unit. These included understanding the process of planning events for interns, the importance of integrity and perseverance, and how to navigate and overcome various challenges in life. From issues with transportation to food logistics, I faced several hurdles that taught me the value of patience in stressful situations. Overall, the SYEP program helped me build character and equipped me with numerous new skills that I will carry forward from my time spent with my peers and team.”
Every year, Mayor Dickens hosts several signature events to raise essential funds for the Mayor’s Youth Scholarship Program (MYSP). Launched in 2005, MYSP helps Atlanta’s youth overcome financial worry and lingering debt concerns associated with pursuing a college degree. This support allows our youth to build a strong foundation for future career success and wealth building. The funds raised at this year’s signature events will empower our future leaders and their dreams.
This event spotlighted young professionals, creatives, and entrepreneurs as the catalysts for progress in Atlanta at a networking day party. With a vision for Atlanta’s Future, the party for a purpose eliminated hardships for several students in Atlanta pursuing higher education.
The Mayor’s Black Pride Reception adopted a global theme, showcasing Atlanta’s worldwide influence. Attendees enjoyed powerful speeches from city leaders and partners, live entertainment, and a delectable selection of culinary delights.
The Mayor’s Pride Reception welcomed hundreds of business leaders, influencers, and constituents to celebrate Atlanta’s progress and LGBTQ+ community. Hosted at Atlanta City Hall, guests enjoyed live entertainment and multiple speeches from LGBTQ+ trailblazers.
Celebrating its 25th AnniversaryThe Mayor’s Cup united members of the business and philanthropic communities to make an impact on the lives of promising Atlanta youth.
On one of the flattest and fastest courses in metro Atlanta, runners and walkers experienced the unique opportunity of racing on the 5th runway at busiest and most efficient airport in the world, Hartsfield-Jackson Atlanta International Airport. Top runners in multiple age groups were recognized during the award ceremony.
Raised nearly $700,000 for the Mayor’s Youth Scholarship Program.
The Mayor’s Office of Equity, Diversity, and Inclusion (MOEDI) is committed to Equity in Action by building supportive and inclusive communities where all individuals feel valued, respected, and accepted.
In order to create a more equitable Atlanta, the work must start at City Hall, which is why MOEDI introduced the City’s first Equity Ambassador Certification Professional Development Series. This training was designed to help City of Atlanta employees understand the importance of equity, diversity, and inclusion (EDI), how it impacts the work and communities we serve.
The 4-part training provided a shared language, a guide to implement plans related to EDI, created a community of equity leaders and engaged with local, regional, and national EDI leaders.
The Mayor’s Office of Equity, Diversity, and Inclusion (MOEDI) is committed to Equity in Action by building supportive and inclusive communities where all individuals feel valued, respected, and accepted.
We’re on a mission to empower women and girls in our city and this year, Mayor Dickens launched the City’s inaugural Women of Atlanta Advisory Council. This group of 33 female leaders worked to address a range of issues facing women in the metro area, including health disparities, educational challenges and pay equity. Among the council, Kathy Waller served as the Chair and former Mayor Shirley Franklin, Stephanie Blank, Shan Cooper, Sharon Gay, Jewel Burks Solomon, and Candace Stanciel served as honorary chairs. After meeting quarterly throughout the year, the council concludes their work in March 2025 during Women’s History Month.
To recognize the rights and unique challenges girls face around the world, the Mayor’s Office of Equity, Diversity, and Inclusion hosted a celebration for the International Day of the Girl (October 11) at the Georgia Public Broadcasting. The event, attended by middle and high school girls, focused on self-confidence, career aspirations, overcoming obstacles, and the significance of community support in achieving one’s goals.
Mayor Dickens appointed Pierce Hand Seitz to the City of Atlanta Municipal Court. With this historic appointment, Heitz became the first openly LGBTQ judge to serve on the Municipal Court. Before his appointment, Seitz was known for his impactful contributions in both public service and legal advocacy. As an Atlanta native, Seitz’s proven track record and extensive background in commercial litigation made him an easy choice. He approaches the law with kindness, empathy, and strength. This appointment not only reflects the City’s progress toward greater inclusivity but also reinforces the importance of mirroring the diversity of the community it serves.
Congratulations Judge Seitz!
First introduced in 2017 as a permanent landmark, the Atlanta Rainbow Crosswalk at the intersection of 10th and Piedmont received a makeover. The unveiling was the result of a partnership between the Mayor’s Division of LGBTQ Affairs and the Department of Transportation. The new design incorporated black and brown stripes to honor communities of color, along with the colors of the trans flag, reaffirming Atlanta’s commitment to equity, diversity, and inclusion. The Rainbow Crosswalk continues to be recognized as a cherished landmark, symbolling love, unity, and acceptance.
The men and women of the Muscogee Nation are no strangers to Atlanta. They were the first stewards of this land, but Mayor Dickens welcomed them back to acknowledge and celebrate their heritage and contributions made by indigenous people in our city. In an informative conversation and flag raising ceremony at the City’s Standing Peachtree Park, opportunities to collaborate and build a strong relationship with the Muscogee (Creek) Nation were discussed. Principal Chief, David Hill and Second Chief, Del Beaver both represent the pride, integrity, and strength of their 97,000 strong tribe.
“Atlantans need and deserve good, well-paying jobs.”
After establishing the Atlanta Department of Labor and Employment Services (ADOLES), Mayor Dickens has been heavily invested in our city’s labor and workforce development. This department aimes to expand resources for employment, customized training and fair labor practices, provided comprehensive employment and training services programs throughout Atlanta.
• Empowered over 5,700 youth through the 2024 Summer Youth Employment Program, providing hands-on training, employment opportunities, and an average wage of $17.70/hour.
• Secured $7.6 million in local, state, and federal grants, complementing Workforce Innovation and Opportunity Act (WIOA) funding allocations.
• Acquired strategic funding to expand opportunities for underserved populations:
º $486K grant from the Arthur M. Blank Foundation to train and employ justice-involved individuals aged 18-30 in the English Avenue and Vine City neighborhoods.
º $190K grant from the Annie E. Casey Foundation to help 18-24-year-old SYEP participants transition to permanent employment.
• Coordinated comprehensive training and employment services through Federal and Signature programs for more than 1,000 Atlanta residents.
• Facilitated employment for over 100 individuals through partnerships with Walmart and FEMA, earning an average wage of $22/hour.
• Introduced the Labor Rights Education Program (LREP) microgrant initiative, awarding $20K to Georgia Stand Up and Partnership for Southern Equity for labor education campaigns.
The City of Atlanta stands proud to welcome those who decide to make America their home. As the cradle of the Civil Rights Movement, our city has served as a catalyst for equality and inclusion for decades. Our legacy remains strong and continues to be a welcoming place for all, no matter their race, creed or language.
This year, the Mayor’s Office of International and Immigrant Affairs (MOIIA) hosted 91 community resource events, served 10,211 households, and represented almost 56 countries. MOIIA also leads the City’s diplomacy efforts and international partnerships to identify solutions for local and global challenges. They welcomed 89 delegations from over 95 counties, with the help of over 55 international relations partners.
This year, the Netherlands King WillemAlexander and Queen Maxima and members of the Dutch delegation visited Atlanta to further grow our bilateral relationship. As the King and Queen joined Mayor Dickens and Beltline CEO Clyde Higgs for a walk on the Atlanta Beltline, they discussed a shared vision for economic prosperity, sustainable development, and social equity. Atlanta and the Netherlands may be an ocean apart from each other, but we are connected by commerce, culture, and a commitment to moving forward.
When Kenyan President William Ruto and members of the Kenyan delegation set out on their journey to visit several American cities, Atlanta was their first stop. Arriving at HartsfieldJackson Atlanta International Airport, our global connectivity further expanded and a new chapter of cooperation, friendship, and prosperity between Atlanta and Kenya, as well as other East African nations began. Throughout the visit, international commerce, travel, and exchange were top of mind in multiple discussions. Atlanta is home to thousands of Kenyans, and we acknowledge the contributions they have made to shape the fabric of our communities.
On Constitution Day and Citizenship Day, Mayor Dickens joined the United States Citizenship and Immigration Services to celebrate the culmination of 50 people’s journey to naturalization. These individuals walked into City Hall with their own American Dream and took the oath to become American citizens with their families and City employees cheering them on. This year, 25 countries were represented with a variety of cultures, languages, and identities and they have all chosen to make Atlanta their home. We affirm the values we share, and we appreciated the experiences that make us unique.
For the first time, City Hall was transformed into an international experience with more than 30 partners and 14 Consulates to recognize World Migrants Day. With representation from Africa, Europe, North America, South America, the Pacific Islands, and the Caribbean, culture was on full display, and through food, music, and traditional dance, we honored the experiences of migrants from around the world. As our city continues to reach new heights, we are committed to ensuring that our immigrant countries are included and can share in that growth. Our migrant neighbors make us stronger, and we are grateful for their contributions to our city.
Culture, connection, collaboration, and creativity are all intertwined in Atlanta.
The Mayor’s Office of Cultural Affairs (MOCA) celebrated its 50th anniversary in 2024. For half a century, MOCA has been the guardian of this city’s growing artistic reputation. Based on our growing gallery scene, vibrant street art community, artist residencies and studios, Artsy named Atlanta one of the top 5 emerging art capitals to watch.
Atlanta is also the referred to as “culture capital” of the South for several reasons and several people. One of those individuals is former Mayor Maynard Jackson, who had the vision to create a department dedicated to the arts and the other person is Camille Russell Love, Executive Director for the Mayor’s Office of Cultural Affairs. For more than 25 years, Director Love has elevated the arts and empowered the artists in Atlanta. Her leadership has been instrumental in earning and maintaining the city’s reputation as a hub for culture and creativity. As she embarks on her next chapter, we celebrate her remarkable contributions and look forward to the next stroke on her canvas.
MOCA also celebrated 50 years of ELEVATE, five decades of cultural richness for residents to experience the city in a whole new way through free, visual, and performing art events. If you have ever attended ELEVATE then you know it is more than an art program, it’s an annual tradition that reimagines public spaces, sparks conversations, and connects communities.
Through the Municipal Support of the Arts Program, MOCA awarded more than $2M in grants to local artists and organizations. This program experienced unprecedented growth in 2024, with the number of potential awardees increasing by 20%. In Fiscal Year 2024, 82 organizations and 19 artists were funded. For Fiscal Year 2025, 106 organizations and 25 artists were funded through this grant program.
To honor the life and legacy of Rico Wade, the Mayor’s Office of Film, Entertainment, and Nightlife launched a music executive training program as part of the Mayor’s Summer Youth Employment Program. The training program provided a rigorous yet engaging curriculum. After weeks of handson activities and engagement with industry experts, the inaugural class of trainees successfully completed the course.
When people say Atlanta influences everything, music is near the top of the list. Our global reach in the music industry started with Rico Wade and the Dungeon Family and Organized Noize. Now it’s up to Atlanta’s youth and creative community to carry his name and keep the world on notice that talent resides in Atlanta.
In the heart of the West End, a thriving hub for Atlanta’s creative community, a new center and mural was dedicated to two of our most iconic cultural figures, Pearl Cleage and Zaron Burnett. When officially open, this center will reflect the City’s commitment to uplifting our communities through the power of art and creativity. It will also pave the way for the next generation of artists who will continue to elevate Atlanta’s global cultural presence.
This year, the Department of City Planning launched an 18-month update to the Comprehensive Development Plan (CDP) also called Plan A, Atlanta’s blueprint for future growth. The update will ensure that the city’s development aligns with the needs and aspirations of all residents. Under state law, the CDP is required to be updated every five years and integrates land use, housing, transportation, and other key factors to guide well-managed growth and development.
Engagements by the Numbers (source https://www.atlantaforall.com/)
3,890 (Atlantans Engaged)
700 (Surveys Completed)
1,800 (Comment Submissions)
101+ (Touchpoints)
Plan A focuses on intentional, inclusive growth by prioritizing people, places, and infrastructure while preserving neighborhood character. Public participation is a cornerstone of the process, with over 30 public meetings and neighborhood pop-ups from February 2024 to February 2025, as well as targeted outreach to marginalized communities through canvassing, educational campaigns, and MARTA ads. Additionally, the update will align with the Zoning 2.0 rewrite, providing the tools needed to effectively implement the updated plan.
To ensure consistent citizen participant, legislation establishing Neighborhood Planning Units (NPUs) was approved by City Council and signed by the first Black Mayor of Atlanta, Maynard Jackson on August 13, 1974. And 50 years later, the NPUs are still working internally and externally to bring the Mayor’s Office and City Council suggestions and recommendations on how to improve their neighborhoods. In 2024, the City of Atlanta commemorated the 50th anniversary all year long with multiple events to honor the “Legacy of Love” and reimagining the future with “Loving Our City, Planning it Together.” We thank our NPU leaders, past and present, for being a part of the collaborative nature of our city’s planning process.
Chatiqua Ellison Director of Special Projects, Housing Mayor’s Chief Policy Office
"I love the work I do, not only because it’s a moral imperative to ensure that everyone has a safe, dignified home, but because this city is my city. It’s an incredible place, and I want everyone to experience its potential. That starts with providing affordable housing for those who need it most. I want to see this city thrive, but there are certain truths we can’t overlook.
I’ll never forget the first time I saw Forest Cove—it was the most dilapidated property I’ve ever encountered. I cried. But I’m proud to say that when Mayor Dickens decided to step in and help the families there, I was given the opportunity to lead that effort. It’s never just about the units for me; it’s about the people.
I’ve had the privilege of handing keys to Forest Cove families who’ve been waiting for a housing where the ceilings weren’t caving in. I’ve watched someone who, just months ago, was living on the steps of the Capitol receive keys to their home at The Melody. I’ve seen lives change before my eyes, and that is what keeps me going.
In the world we live in today, there’s so much to worry about. But it brings me peace to know that the work I’m doing means families won’t have to worry about where they’ll lay their heads at night. As Mayor Dickens always says, “This isn’t hard work; it’s heart work.” And that’s what drives me."
Laurie Prickett Senior Vice President, Economic Development Invest Atlanta
Atlanta built my foundations. As an immigrant, I came to this city and found my path at Georgia State University. Joining Invest Atlanta in September 2022 gave me the opportunity to give back to the city that shaped me. During my time here, I’ve delivered on transformative initiatives, including launching Mayor Dickens’ Creative Industries Grant Fund, driving Foreign Direct Investment to position Atlanta as a top global business destination, and leading the City of Atlanta’s Food Access Strategy to ensure 85 percent of Atlantans are within half a mile of fresh food.
Invest Atlanta has been a place of growth for me—starting as a Strategic and International Programs Manager, progressing to Assistant Director, Interim Women’s Entrepreneurship Initiative Executive Director, and now serving as the newly appointed senior vice president of Economic Development. Working alongside trailblazers like President and CEO Dr. Eloisa Klementich and Chief Operating Officer Dawn Arnold, I’ve learned there are no limitations if you are willing to work hard. I’m incredibly proud of what my colleagues and I have accomplished, and I’m even more excited to lead this amazing team as we continue moving Atlanta forward.
Kevin Sipp Exhibition Manager of City Gallery Services Mayor’s Office of Cultural Affairs
With over 30 years of experience in creating functional resources and spaces for artists in all disciplines, including creative cultural workers and arts supporters, I am proud to be the Exhibition Manager of City Gallery Services for the Mayor’s Office of Cultural Affairs.
As Exhibition Manager, I oversee three municipal galleries for the City of Atlanta, Gallery 72, The City Gallery at Chastain Art Center, and the Mayor’s Gallery at City Hall. Through the Public Art Program’s Art on Loan initiative, I assist the City of Atlanta in the purchasing of small-scale artworks including paintings, prints, and small sculpture to loan to departments throughout Atlanta city government on a rotating basis. This program brings awareness and visibility to the city’s municipal art program, while supporting artists in the community. The priorities of the programs are to: enrich and preserve the artistic heritage of the City, to enrich the environment for residents and visitors in municipal buildings, to enhance the environment of Atlanta city employees, to use the arts as a creative collaborative bridge between various city departments, and to increase and promote access and awareness of original works of art.
Invest Atlanta programs and resources for local businesses: www.investatlanta.com
Women’s Entrepreneurship Initiative
www.https://linktr.ee/Weiatlantagaa.com
iSpeak ATL
www.welcomingatlanta.com/ispeakatl
Youth development grants for community-based organizations and youth job board: www.atlyearoftheyouth.com
Department of Parks and Recreation programming:
www.atlantaga.gov/government/departments/parks-recreation
The Atlanta Department of Transportation (ATLDOT) has made remarkable progress in 2024, focusing on enhancing infrastructure and fostering community engagement. Over the course of last year, the department completed 13,410 pothole repairs, ensuring smoother and safer commutes for residents and visitors. In addition, 4,131 traffic signals were repaired, and 4,188 traffic signs were either repaired or replaced, significantly improving road safety and navigation.
ATLDOT also prioritized safety enhancements through 8,662 actions, which included traffic signal adjustments and refreshed markings to reduce risks on Atlanta’s streets. Resurfacing efforts covered 19 lane miles and 5.87 centerline miles, extending the lifespan of key roadways.
This year, the Atlanta Department of Transportation broke ground on a transformative project to revitalize Joseph E. Lowery Boulevard, a vital connector for in-town neighborhoods. The nearly $7 million initiative, funded by a special 1% sales tax approved by voters, includes upgraded sidewalks, enhanced lighting, additional crosswalks with flashing lights, improved drainage, and landscaping upgrades.
Aligned with the city’s Vision Zero Action Plan, the project prioritizes safety for drivers, pedestrians, and cyclists, aiming to eliminate serious crashes and traffic-related fatalities by 2040. Expected to span two years, this effort underscores the administration’s commitment to delivering on promises and investing in historically underserved communities.
The Light Up the Night initiative, aimed at enhancing visibility and public safety, brought new light to the city with 32,611 streetlights installed or upgraded, boosting visibility and safety for pedestrians and drivers alike.
Beyond infrastructure, ATLDOT played a pivotal role in bringing the community together. The Atlanta Streets Alive events returned this year better than ever. Held from May to September, the free events drew over 100,000 participants, turning city streets into vibrant public spaces that celebrate connectivity and culture. The ATLDOT team is also managing $240 million in active construction projects, ensuring that Atlanta continues to move forward with vital improvements. These accomplishments highlight ATLDOT’s commitment to building a safer, more accessible, and engaged Atlanta for all.
This year, the Dickens Administration announced two transformative investments in Atlanta’s infrastructure, aligning with the City Built for the Future pillar of the Moving Atlanta Forward agenda.
• Chattahoochee Water Treatment Plant Improvements: A $13.8 million project will replace pumps, restore capacity, and enhance energy efficiency at this critical facility, ensuring water resilience for the city.
• Fairburn Road Complete Street Project: A $33.2 million investment will upgrade a key Southwest Atlanta corridor with resurfaced streets, shared-use paths, bicycle lanes, sidewalks, and improved intersections, fostering safety and connectivity.
These projects underscore the Administration’s commitment to building sustainable, safe, and resilient infrastructure for generations to come.
Significant investments are being made to enhance our Downtown Corridor, aiming to improve accessibility and infrastructure for residents and visitors alike.
In October 2024, the Atlanta Department of Transportation embarked on a crucial project to resurface Marietta Street, an essential thoroughfare that links the vibrant heart of Downtown Atlanta with surrounding areas.
This ambitious $2.5 million initiative, funded by the Local Maintenance and Improvement Grant (LMIG) program, not only includes the resurfacing of the roadway but also upgrades to the sidewalks, ensuring a safer and more comfortable pedestrian experience. Moreover, enhancements to the drainage infrastructure will address potential flooding issues, while new lane striping will improve traffic flow. A significant aspect of this project also includes the resurfacing and restriping of the iconic Five Points Intersection.
In November 2024, another vital project was launched as the Atlanta Department of Transportation commenced the resurfacing of Centennial Olympic Park Drive NW, yet another key artery leading into Downtown Atlanta. The $2.1 million initiative, focuses on enriching the pedestrian environment by upgrading sidewalks, making it more accessible to everyone. The project also aims to improve drainage systems and feature fresh striping, enhancing safety for those navigating this important passage.
Additionally, in November 2024, ATLDOT commenced work on Andrew Young International Boulevard NE, a 1.2 million dollar investment into the key entryway of the heart of Downtown Atlanta. Collectively, these projects highlight Atlanta’s commitment to fostering a well-connected and inviting urban environment.
This summer, two significant water main breaks tested the resilience of Atlanta’s infrastructure. On May 31, 2024, water main breaks occurred near Joseph E. Boone Blvd. and J.P. Brawley Dr., and at West Peachtree St. and 11th St., leading to water outages and low pressure for downtown and midtown service areas.
The City of Atlanta’s Department of Watershed Management (DWM) swiftly dispatched crews to address the emergencies. Repairs to the 48-inch and 36-inch transmission lines at Joseph E. Boone Blvd. were completed by June 1, 2024, while the lines near West Peachtree St. were fully repaired by June 6, 2024. The dedication and efficiency of our teams ensured that services were restored promptly for affected residents and businesses.
The water main breaks this summer prompted the launch of several important initiatives and highlighted Atlanta’s ability to respond quickly and collaboratively:
• Advanced Leak Detection: The Department of Watershed Management (DWM) introduced a pilot program using AI technology to identify and address potential issues proactively, ensuring a stronger and more reliable infrastructure.
• Expert Advisory Groups and Strategic Partnerships: Under Mayor Dickens’ leadership, the Mayor’s Blue Ribbon Panel established the Atlanta Water Advisory Group (AWAG), which has convened multiple times to provide expert recommendations on infrastructure renewal. In collaboration with the U.S. Army Corps of Engineers, assessments of critical infrastructure have begun, alongside the development of plans for medium and large-sized water lines.
Building on these efforts, DWM is taking further actions to ensure the continued sustainability and reliability of Atlanta’s drinking water system:
• Strategic Assessments with Experts: DWM has partnered with the U.S. Army Corps of Engineers to assess the water main system, with $850k allocated for an AE firm to conduct a condition assessment.
• Program Management Services: The department has initiated the procurement of a program management services team to oversee the efficient management of drinking water infrastructure assets.
• Command Center for Critical Leaks: DWM is working to establish a Command Center that will enable a swift and effective response to critical leaks in the future.
• Smart Metering Pilot Program: The department is piloting an Advanced Metering Infrastructure (AMI) solution with smart meters to enhance customer experience and provide accurate water usage data.
In May, “The Stitch” project, aimed at reconnecting Midtown and Downtown Atlanta, received a significant boost with $157 million in federal funding. This transformative initiative seeks to address the historical divide caused by the interstate system, creating a 14-acre greenspace over I-75 and I-85. ATLDOT has been a critical collaborator in delivering innovative support in planning Phase 1 of infrastructure improvements. The project will not only bridge the gap between Midtown and Downtown but will also link the east and west segments of the Atlanta Beltline, fostering greater connectivity across the city.
The vision for ‘The Stitch’ is to enhance pedestrian and bike-friendly streets, improve access to jobs and entertainment, and ensure affordable transportation options. This includes a strong integration with the Metropolitan Atlanta Rapid Transit Authority (MARTA), which will provide convenient and reliable public transportation services. Phase one of construction is set to begin in 2026, with completion expected in 2029, followed by two additional phases.
The Mayor’s Office of Sustainability and Resilience had an impressive year, securing significant grants and launching impactful programs to advance Atlanta’s environmental and sustainability goals. A notable achievement was Atlanta’s selection for a $156 million Solar for All grant from the Biden-Harris administration’s Inflation Reduction Act. This funding, shared with Decatur and Savannah, supports the expansion of the Georgia BRIGHT Communities initiative, providing rooftop solar and energy efficiency programs to underserved communities. This initiative will help reduce energy costs, improve climate resilience, and support workforce development over the next five years.
In addition to this, Atlanta received $528,330 from the U.S. Department of Energy’s Energy Efficiency and Conservation Block Grant Program to enhance energy efficiency across key city facilities like the Municipal Market. This funding will support energy assessments, retrofits, and utility data management efforts, aligning with Atlanta’s 100% clean energy by 2035 goal.
The year also marked the launch of Atlanta’s Youth Climate Action Fund, supported by Bloomberg Philanthropies. This program empowers young people ages 15-24 to create and lead climate solutions in their communities. With $150,000 awarded, the fund supports youth-led initiatives such as urban farming, stream restoration and public education campaigns, helping to advance Atlanta’s sustainability goals and inspire the next generation of climate leaders. Together, these initiatives reflect the city’s ongoing commitment to environmental justice, climate action, and youth engagement in building a sustainable and resilient future for all residents and businesses.
2024 has been an exciting year for the Department of Parks and Recreation, filled with growth, community engagement, and national recognition. In February, the department launched its “Love Your Park” citywide volunteer month, where 12 parks received some well-deserved care and attention from volunteers. Atlanta also took center stage by hosting the National Parks and Recreation Annual Conference, welcoming thousands of parks and recreation professionals from across the country for a week of collaboration and idea-sharing.
Atlanta reached its highest-ever ParkScore ranking—25th out of the 100 largest U.S. cities in the Trust for Public Land’s annual park index. That’s a three-spot climb from last year and a big leap from 51st place in 2016. Highlights include:
• 79% of residents living within a 10-minute walk of a park, which is 5% higher than the national median.
• A $249 per capita investment in parks, double the national average.
The City of Atlanta ranks among the top 10 Best Cities for Recreation nationwide attributed to its vast leisurely offerings, both indoor and outdoor. This prestigious 2024 accomplishment is a testament to the hard work, dedication, and passion the Department of Parks & Recreation exudes daily in its effort to provide exceptional parks and recreational facilities. Recreation programs increased in enrollment and garnered numerous awards. Primetime Senior participation rose to 1,895 which led to the opening of four additional sites. The Atlanta Teen Leaders Academy, which serves students ages 13-18, also experienced a 34% increase in enrollment growing from 379 participants in 2023 to 506 in 2024. It was an award-winning year as well with Atlanta Teen Leaders receiving various accolades including the “Youth Provider of the Year Award” from the Atlanta Police Foundation and “Outstanding Programming Award” from the Georgia Recreation and Parks Association.
The Department of Parks and Recreation opened exciting new parks, including Atlanta’s first-ever public access to the Chattahoochee River with a kayak launch at Standing Peachtree Greenspace and the brand-new Harper Skatepark. These achievements reflect the department’s commitment to enhancing quality of life for all residents by investing in greenspaces and recreation opportunities citywide.
Launched in late 2023 under the leadership of Mayor Dickens, the Mayor’s Office of Technology and Innovation (OTI) has made significant strides in shaping Atlanta’s technology ecosystem this year. Guided by a vision that integrates technology with economic development, OTI focuses on fostering inclusion, economic mobility, and innovation.Through strategic partnerships and initiatives like the Atlanta Startup Growth Loan Program, OTI continues to bridge innovation and opportunity, solidifying Atlanta as a leading tech hub.
• Boosting Investments: OTI helped bring $19.3 million into the Atlanta ecosystem through direct investments into companies and programs and salaries to Atlanta residents.
○ $10.4 million in cash, grants, and loans directly supported entrepreneurs and programs, leveraging grants from the U.S. Economic Development Administration and contributions from partners.
○ $70 million was allocated to Private Equity managers through our Pension Fund, with $30 million committed to local funds, laying the groundwork for Atlanta’s first Venture Capital investments in 2024.
• Job Creation and Salaries: Enabled the creation or placement of 123 full-time employees, with 83 roles based in Atlanta.
○ With Atlanta’s median tech wage of $107,902 (CompTIA), this represents $8.9 million in salaries to Atlanta residents, fueling local economic growth.
• Supporting Local Companies: Assisted 120 companies through structured programs or by connecting them with customers, investors, and talent.
• Growing the Talent Pool: Engaged 4,773 Atlantans in STEAM, entrepreneurship, and technical training programs, laying a foundation for a diverse and robust talent pipeline.
• Fostering Collaboration: Collaborated with 139 partners to expand access to opportunities and resources.
In 2024, Atlanta solidified its role as a leading tech hub through a series of impactful initiatives and events. Through a $500,000 EDA STEM Talent Challenge Grant, we launched the “Pathway to Tech in Atlanta” program in partnership with CodePath and Georgia State University. This initiative revamped computing curricula, enhanced career centers, fostered student leadership, and provided early paid work experiences to underrepresented students, boosting their technical internship and job prospects. CodePath’s Emerging Engineer Empowerment Program (E3) and Technical Interview Prep courses reached over 1,300 students from Georgia State, Georgia Tech, Clayton State, Kennesaw State, and Spelman, positioning them for roles at top companies like Amazon, Google, and Salesforce.
To cultivate entrepreneurial talent, we launched ACES (The Atlanta Collegiate Entrepreneurship Syndicate), a first-of-its-kind consortium uniting Georgia Tech, Georgia State, Emory, Morehouse, Morehouse School of Medicine, Spelman, and Clark Atlanta University to strengthen Atlanta’s tech and entrepreneurship ecosystem.
Addressing brain drain and the surge in tech roles, RenderATL has become a key hiring event. In its third year, the conference drew 4,500 attendees, with companies like FanDuel, PrizePicks, and Zillow filling over 70 positions. We also partnered with New Relic to host a Hackathon, awarding $10,000 in prizes.
The Avant South Innovation Showcase at Georgia Tech highlighted groundbreaking innovations, fostering connections among Atlanta’s top innovators and entrepreneurs. Additionally, workforce development efforts, including e-sports programs and the Minecraft Challenge, inspired youth through partnerships with Atlanta Public Schools and Parks and Recreation, addressing diversity gaps in technology careers.
Through campaigns like the ATL Tech Hub, OTI shared Atlanta’s story with 100 million travelers passing through Hartsfield-Jackson Atlanta International Airport. This is just the beginning of our mission to showcase Atlanta’s growing ecosystem of talent, capital, and innovation to the world.
As we continue to foster connections, support local innovators, and attract global attention, we are committed to ensuring that Atlanta’s growth benefits all Atlantans. With the support of Mayor Andre Dickens and our dedicated partners, we’re building a thriving, inclusive tech hub for all.
The Department of Parks and Recreation’s Forestry Team is the backbone of Atlanta’s urban forest, working tirelessly to maintain the city’s green spaces and respond to emergencies. This dedicated team of 14 is always on the front lines, especially during severe weather events like Hurricane Helene, which brought down over 150 trees across the city.
Their expertise and quick response help keep Atlanta’s streets and parks safe. Many team members have earned prestigious ISA certifications from the International Society of Arboriculture, ensuring the highest standards in tree care. In addition, two team members have obtained NCCCO Crane Operator Certifications, further enhancing their ability to handle complex tree removals safely and efficiently.
A commitment to professional development is at the heart of this team’s success. Several members have earned flagger and CPR/first aid instructor certifications, allowing them to train both new and current staff—ensuring that safety and best practices remain a top priority across the department.
Through hard work, professionalism, and an unwavering commitment to the community, the DPR Forestry Team continues to be an essential force in preserving Atlanta’s natural beauty and resilience.
Ameena Abdul-Hakeem
Program Administrator WeatherRISE ATL Program
Mayor’s Office of Sustainability and Resilience
Having a passion for improving our communities and the lives of Atlanta’s citizens, I am proud to be the Program Administrator for the WeatheRISE ATL pilot, launched by the Mayor’s Office of Sustainability and Resilience.
The Department of Parks and Recreation’s Forestry Team is the backbone of Atlanta’s urban forest, working tirelessly to maintain the city’s green spaces and respond to emergencies. This dedicated team of 14 is always on the front lines, especially during severe weather events like Hurricane Helene, which brought down over 150 trees across the city.
Prior to joining the MOSR team, I led the implementation of multiple community-servicing programs for Atlanta-based Fortune 500 companies. While I earned great experience, working for the City of Atlanta under the administration of a great mayor who prioritizes the preservation of affordable housing and energy burden reduction has heightened my sense of purpose.
Their expertise and quick response help keep Atlanta’s streets and parks safe. Many team members have earned prestigious ISA certifications from the International Society of Arboriculture, ensuring the highest standards in tree care. In addition, two team members have obtained NCCCO Crane Operator Certifications, further enhancing their ability to handle complex tree removals safely and efficiently.
Knowing that my efforts in leading the collaboration between our non-profit partners, community leaders, and neighboring home repair programs help ensure a family is comfortable in their home; that a senior on a fixed income can afford their electricity bill; and that a minority-owned business can keep their workers employed fills me with joy! These are the results we are achieving in the WeatheRISE ATL program under the leadership of a strong Chief Sustainability Officer. I look forward to what the future holds for the WeatheRISE Program as we continue to build a more sustainable city.
A commitment to professional development is at the heart of this team’s success. Several members have earned flagger and CPR/first aid instructor certifications, allowing them to train both new and current staff—ensuring that safety and best practices remain a top priority across the department.
The Atlanta Beltline remains a cornerstone of Atlanta’s urban development, transforming the city with new opportunities for transportation, recreation, and community engagement. With a focus on connecting neighborhoods, enhancing mobility, and creating vibrant public spaces, the Beltline continues to evolve. In 2024, the project achieved major milestones including new phases of construction, exceeding affordable housing goals, and supporting small businesses.
With 85% either completed or delivered of the mainline trail corridor, this year was marked with major progress. Twenty active construction and design projects were underway.
Northeast Trail
Segment 1 opened November 12 with the completion of 10th & Monroe delivering enhanced safety and accessibility. Segment 3 construction begins summer 2025 with $42M federal funding.
Southside Trail
Segments 2 & 3 began construction in May 2024, finishing early 2026. Segments 4 & 5 will be completed by fall 2025. Segment 6, featuring a pedestrian bridge over I-20, will be completed in 2027.
Westside Trail
Segment 4 is partially open and will be fully completed by spring 2025. Segment 6, which will create a new trail connection, is in design, with completion anticipated in 2027.
Northwest Trail
Segment 1 bridge installation set for January 2025; Segment 5 opens fall 2025. Segment 5 is expected to open by fall 2025. Segments 2–4 are in the final stages of design, with construction continuing through fall 2025.
Oakland City MARTA and Murphy Connector complete by 2027. Ralph David Abernathy Access Point finished December 2024.
Hartsfield-Jackson Atlanta International Airport (ATL) reaffirmed its status as the world’s busiest airport, welcoming approximately 108 million passengers in 2024 making a 4% increase from the previous year. This achievement highlights ATL’s critical role in global connectivity and its importance to Atlanta’s economic vitality.
Key accomplishments this year include:
• The airport achieved Level 3 Airport Customer Experience Accreditation, a significant milestone that reflects ATL’s dedication to providing exceptional service through continuous improvements in customer engagement and staff development.
• ATL earned the prestigious 2023 Airport Service Quality Award for Best Airport in North America (by size and region), recognizing its top-tier passenger satisfaction and commitment to delivering an outstanding airport experience.
• A new partnership with Scandinavian Airlines introduced daily nonstop flights between Atlanta and Copenhagen, further enhancing ATL’s international connectivity and global reach.
• The Marketing and Communications team introduced “Under the Canopy”, a podcast designed to inform, educate, and entertain listeners about the inner workings of the world’s busiest airport. Hosted by Andrew Gobeil, Alnissa Ruiz-Craig, Jennifer Walters, and Herschel Grangent Jr., the podcast explores a wide range of topics, including operations, concessions, construction projects, and economic impact. Named after ATL’s iconic 900-foot-long canopies, Under the Canopy provides engaging and insightful conversations with airport staff, partners, and passengers.
• The airport is gearing up for its centennial celebrations in 2025, commemorating 100 years of aviation leadership. The milestone will be celebrated with events, including a gala, art displays, and a focus on ATL’s legacy and its future role in global transportation.
These milestones reflect ATL’s unwavering commitment to innovation, service excellence, and expanding its global footprint, ensuring it remains a key player in connecting Atlanta to the world.
In 2024, Invest Atlanta made significant strides in advancing Mayor Andre Dickens’ vision for a thriving, equitable city. As a board member of Invest Atlanta, Mayor Dickens has been instrumental in driving initiatives supporting affordable housing, small businesses, and food access, the city made substantial progress toward its long-term goals.
Affordable Housing Initiatives: Invest Atlanta provided $63.18 million in financing to support the creation or preservation of 450 affordable housing units. By year-end, this number is projected to exceed 2,000 units, in line with Mayor Dickens’ goal of 20,000 affordable units by 2030. Notable projects include:
• Englewood Senior: A new independent senior living development with 160 units, supported by $3 million in grants and $32.5 million in tax-exempt bonds.
• 918 Dill Avenue: A revitalization of a historic Capitol View building into 18 rental units and community-focused retail, backed by $930,000 in loans.
• 2 Peachtree Street: A transformative project converting an iconic building into 400 housing units, including 200 affordable ones.
Small Business Growth Invest Atlanta continued to foster economic growth by supporting small businesses with grants, loans, and technical assistance. In 2024, Invest Atlanta provided over $4.1 million in grants and loans, reaching 52 small businesses. Examples of supported businesses include:
• OceanViews AI: A Black-owned tech startup awarded a $150,000 loan to scale its operations.
• Wadada Healthy Market & Juice Bar: A woman-owned vegan grocery store received a $100,000 loan to enhance its business.
Food Access Strategy Under Mayor Dickens’ leadership, Invest Atlanta committed to eliminating food deserts by investing $8.1 million to establish two grocery stores in underserved areas, offering fresh food options to residents.
• McCauley Station: A 180-unit affordable housing development in the Sweet Auburn neighborhood.
• Goodr Community Market @ iVillage: A project enhancing food access and providing essential services through a $1 million investment from the Economic Opportunity Fund.
Invest Atlanta’s continued efforts are essential in building a sustainable and prosperous future for all Atlantans.
We are proud to highlight the remarkable achievements of our City Built for the Future.
Repaired 13,410 potholes
Resurfaced 19 lane miles
ATLDOT managed $240M in active construction projects ATL welcomed 104.7M passengers in 2024
Achieved Level 3 Customer Experience Accreditation
Installed or upgraded 32,611 streetlights
Ranked 25 out of the 100 largest U.S. cities in the Trust for Public Land’s annual park index.
Ethical governance and efficient practices are fundamental to Mayor Dickens Moving Atlanta Forward agenda. Under the Mayor’s leadership, the City of Atlanta has made significant strides in fostering accountability, transparency, and trust in public service.
“From the beginning of my Administration, ethics has been one of my four pillars. Having a government focused on ethical and efficient practices is central to our collective success. Not only is this an opportunity for our leaders to take this training back to their respective departments and enhance efficiency and accountability citywide—we can further instill confidence and trust with our residents,” said Mayor Dickens.
This year, we saw a number of key accomplishments including:
• Ethical Leadership Training: Partnering with the Carl Vinson Institute of Government, the city launched a series of ethical leadership training sessions. These sessions focus on enhancing ethical awareness and decision-making, examining the consequences of unethical behavior, including liability, public perception, and impropriety.
• Improved Compliance: Recent reporting from the Ethics Office revealed that, for the first time, all departments and required reporting agencies surpassed 90% compliance—marking a 10% improvement over last year. This achievement reflects a unified commitment to accountability across city agencies.
These efforts exemplify the city’s dedication to building a government rooted in ethics and effectiveness, ensuring continued confidence from Atlanta’s residents.
In a milestone achievement this year, Fitch Ratings upgraded Atlanta’s Issuer Default Rating (IDR) to AAA, the highest credit rating in the city’s history. This paired with an Aa1 bond rating from Moody’s, further solidified Atlanta’s reputation for having strong fiscal management.
Key Highlights:
• Lower Borrowing Costs: The upgraded credit rating enables Atlanta to secure lower borrowing costs, paving the way for smarter investments in infrastructure and services that directly benefit residents.
• Exceptional Fiscal Leadership: Mayor Andre Dickens credited Chief Financial Officer Mohamed Balla and the Finance Department for their exemplary stewardship and dedication to responsible financial practices.
• Economic Recognition: Atlanta was named the top city to start a business in 2024, celebrated for its support of entrepreneurs and cost-effective opportunities for growth.
• Social Impact: The Series 2022 Infrastructure Bonds, predominantly categorized as “social bonds,” received the Southeast “Deal of the Year” award, further demonstrating Atlanta’s commitment to equity-focused investments.
This historic achievement underscores the city’s ongoing efforts to build a financially resilient, inclusive, and forward-thinking community.
The Department of Procurement (DOP) plays a vital role in managing the contracting process for the City of Atlanta, supporting a wide range of procurement categories, including Asset Management, Construction, Information Technology, and Professional Services. In 2024, DOP achieved several milestones that enhanced efficiency, engagement, and transparency:
• Largest Supplier Expo: In June, DOP hosted its largest-ever Supplier Expo, connecting businesses—including small, minority, and woman-owned companies—to resources for working with the City of Atlanta. Highlights included keynote presentations, supplier networking, and speed networking sessions with City decision-makers.
○ 136 Exhibiting Companies with up to four representatives each.
○ 650 Attendees overall, marking a record for the City of Atlanta.
• Improved Facilities: Refreshed office spaces to better support operational effectiveness.
• Enhanced Training: Nearly doubled training opportunities to equip staff and suppliers with essential skills.
• Supplier Engagement: Hosted and participated in over 21 supplier engagement events to foster partnerships and strengthen the supplier community.
• Streamlined Processes: Implemented faster procurement processes to improve response times and service delivery.
• Digital Resources: Enhanced ATLSuppliers.com, a comprehensive resource hub for suppliers, to better meet the needs of the supplier community. Originally launched prior to 2024, the website underwent significant updates in 2024 to improve functionality and provide more tailored resources for suppliers.
• Informed Community: Featured suppliers in monthly newsletters and provided updates on upcoming opportunities, ensuring a well-informed community.
These accomplishments demonstrate DOP’s commitment to supporting City operations while fostering transparency and collaboration with suppliers.
We are proud to highlight the remarkable achievements of our Effective & Ethical Government.
Atlanta was named the top city to start a business in 2024
Partnered with the Carl Vinson Institute of Government, the city launched a series of ethical leadership training sessions
All departments and required reporting agencies surpassed 90% compliance—marking a 10% improvement over last year
Ratings upgraded Atlanta’s Issuer Default Rating (IDR) to AAA, the highest credit rating in the city’s history
In February 2023, the Department of Customer Service/ATL311 added a new artificial intelligent (AI) chatbot to the ATL311 website, mobile app, and 311 call system. ATL311’s AI chatbot is the fastest way to submit a service or general request by submitting cases and receiving answers within minutes. The City implemented this chatbot to provide Atlanta residents and visitors a self-service option to obtain the information they need, when they need it in the fastest possible manner.
The ATL311 chatbot provides 24/7 access to non-emergency services through a guided experience to answer their most pressing questions. As an example, questions like “When will my trash be picked up?” and “Where can I pay my water bill?” can be answered without the need to contact a customer service representative. If needed, requests can be escalated and handled by a representative. The technology also allows everyone the ability to open a new request or check the status of an existing request without the need to speak to an agent.
• Sidewalk and road repairs
• Requesting information about city services
• Reporting graffiti
• Large debris blocking roadways
• Reporting noise complaints
• Abandoned vehicles
• Leaking hydrant or sewer problems
• Trees down
• Garbage bin replacements
• Dangerous animal complaints
• Damaged traffic signals or road signs
• Reporting a fire
• Reporting a car crash
• A medical emergency such as someone unconscious, gasping for air, allergic reaction, chests pains or any other symptom that requires immediate medical attention
• Any situation where there is a threat to life or property
In our third year of this term, I am excited to report that this City Council continues to stay focused on making Atlanta the best city in America to live, work and play. This year has brought some tremendous hurdles, but along with it, some significant accomplishments which could only be accomplished with the collective vision and partnership of your City Council and Mayor Andre Dickens.
Through strategic planning, collaboration and paying attention to our constituents, the Council has made some incredible gains this year. The City Council approved an ordinance executing a procurement agreement for mobile community referrals and diversion services with Policing Alternatives and Diversion (PAD) Services effective Jan. 1, 2025, for $5 million for a two-year term. In what represents the largest single investment in addressing homelessness, the Mayor and Council approved $60 million to go towards affordable housing options for the City’s most vulnerable population.
The Council has adopted legislation to provide comprehensive healthcare to patients experiencing financial challenges and authorized the transfer of $6 million to fund the Atlanta Development Authority’s Invest Atlanta Grocery and Fresh Food Providers Initiative to increase access to fresh food in low-income, low-access neighborhoods. Additionally, we approved of a pair of ordinances prohibiting the construction of data centers near the BeltLine district and within a mile from highcapacity transit stops and an ordinance amending the agreement with the nonprofit Park Pride organization to add $750,000 in funding annually beginning in Fiscal Year 2025 to support historically disinvested communities through the Community Park Fund.
In 2025, the Council will welcome our newest Councilwoman, Eshe Collins. She will be replacing Councilwoman Keisha Sean Waites after 3 years of service to our great city.
As we move into our final year of this term, rest assured, this City Council, along with Mayor Dickens and the dedicated city workers will remain focused on addressing the needs of our citizens. It is truly an honor for me and my City Council colleagues to serve each resident of Atlanta and we look forward to making 2025 the best year yet!
Atlanta’s globally influential progress is rooted in a thriving spirit of collaboration. The Atlanta City Council plays a crucial part in shaping that progress. In partnership City Council, Mayor Andre Dickens and the members of his administration have pushed forward key initiatives to improve public safety, strengthen Atlanta’s infrastructure, address homelessness, support small businesses, expand affordable housing, and more. Through their flourishing relationships, they have bolstered the impact of the Dickens Administration’s Moving Atlanta Forward Agenda for the betterment of communities citywide. As the chief policy-making body for the City of Atlanta, the City Council remains essential in advancing shared goals for a stronger, more prosperous Atlanta.
The Atlanta City Council unanimously approved Mayor Andre Dickens’ Fiscal Year 2025 budget, the largest in Atlanta’s history, totaling $2.75 billion. This budget and its unanimous approval demonstrate a shared commitment to improving the lives of all Atlantans. The FY25 budget is a direct investment in Atlanta’s future, allocating $24.3 million for City employee compensation and workforce development, $29.8 million for public safety updates, $17 million dedicated to the Affordable Housing Trust Fund. It also directs $30 million for infrastructure improvements, $6 million to address food insecurity, and reflects continued investment in Atlanta’s youth. With strong partnerships between Mayor Dickens, City Council, Dickens Administration and City Council, the FY25 budget serves as a catalyst for fostering a more inclusive, prosperous Atlanta for all, in 2025 and beyond.
In 2024, the Atlanta City Council authorized $60 million as part of the largest investment to tackle homelessness in Atlanta’s history. This historic investment included a $50 million Homeless Opportunity Bond and an additional $10 million from Atlanta’s Affordable Housing Trust Fund. Each one of Atlanta’s citizens deserve a place to call home and City Council and the Dickens Administration have joined forces to tackle homelessness in Atlanta. Together, they are fostering a brighter future for all Atlantans.
Councilmember Andrea L. Boone’s resolution of a $3 million allocation from the Housing Trust Fund to Partners for Home made a significant impact on the City of Atlanta’s efforts to address homelessness. This funding helped bring innovative projects like the Melody to life, using shipping containers to provide immediate housing solutions for Atlanta’s most vulnerable population.
An ordinance by Councilmember Alex Wan fostered the creation of the Rapid Response Business Loan Fund, through an intergovernmental agreement between Invest Atlanta and the City of Atlanta. This fund is a pivotal step in bolstering Atlanta’s small business ecosystem. It offers key, rapid access to needed capital, empowering local entrepreneurs to grow, expand, and contribute to Atlanta’s economic development, strengthening communities citywide.
Councilmember Marci Collier Overstreet pushed forward an ordinance to establish the John A. White Golf and Senior Activity Center. This project reflects the City of Atlanta’s ongoing commitment to providing tailored services to its legacy residents. This center will provide a vital space for recreational activities and community engagement - ensuring Atlanta’s seniors remain connected and active within the communities they helped build.
Councilmember Amir Farokhi’s resolution authorizing $250,000 for the Atlanta Police Foundation in support of the Community Safety Housing Program. This program and investment underscores Atlanta’s dedication to supporting its public safety personnel by ensuring they have access to safe, stable, and affordable housing. Supporting Atlanta’s first responders is a crucial part of the Dickens Administration’s efforts to create One Safe City.
Councilmember Howard Shook’s ordinance authorization of $22 million for Atlanta Police Department vehicles and equipment upgrades enhances APD’s ability to protect and serve the people of Atlanta. This investment provides integral resources, equipping officers with essential tools and technology so that they are prepared to respond quickly and effectively, strengthening public safety measures throughout Atlanta.
www.atlantaga.gov
City of Atlanta
Annual Report | 2024
Mayor Andre Dickens