One Safe City
Public safety has been Mayor Dickens’ top priority since taking office and that remains his focus. The One Safe City plan engages the entire city – including both law enforcement and non-law enforcement agencies – to improve safety throughout Atlanta. This comprehensive approach addresses the root causes of crime and aggressively targets the gangs, drugs, illegal guns and repeat offenders that afflict our communities, both in Atlanta and across Georgia.
The Atlanta Police Department (APD) is one of the best in the nation. As the largest law enforcement agency in Georgia, APD works every day to keep our residents and visitors safe. Mayor Dickens fully supports APD – along with our other public safety departments – through investing in recruitment and retention efforts and ensuring that City facilities meet the needs of our growing communities.
We have approached public safety in a holistic manner, embracing the vital roles of police, fire, and emergency services. This includes the comprehensive camera systems integrated into APD’s Video Integration System, well-maintained public spaces, and parks and streets with better lighting to reduce crime and add visibility in neighborhoods. We also prioritize quality training of the workforce that have dedicated their careers to serve our city ensuring our current and future workforce are prepared to address any situation that may arise.
Moving Atlanta Forward: One Safe City 11 City of Atlanta Annual Report | 2023
We are proud to highlight the remarkable achievements of our Public Safety departments:
APD’s Gang Unit has executed over
600 gang warrants leading to successful gun recoveries and arrests.
Through initiatives like Operation Heatwave and Deep Freeze, APD recovered over
155 guns and made
150 arrests.
Zone-Wise Crime Reduction:
Focused efforts have resulted in significant crime reductions across various zones. Zone 1 saw a -10% overall crime reduction, while Buckhead experienced -2% decrease, and Zone 3 saw a -6% decrease.
A remarkable -50% reduction in homicides was marked in Zone 6 while an overall -2% crime reduction was seen in Zone 5.
Moving Atlanta Forward: One Safe City City of Atlanta Annual Report | 2023 12
Together, we are building One Safe City. A city that is open for business and enjoyment. A place where every neighborhood is safe and welcoming for all.
The strategic installation of cameras, all integrated into the Real-Time Crime Center (RTCC) along the Atlanta BeltLine and in city parks has contributed to heightened safety perception and crime prevention.
20,301
Total Cameras Registered (to date)
18,086
Total Cameras Integrated (to-date)
Construction of a new Diversion Center is underway, which will be operated by Grady Health System, offering an alternative approach to low-level offenders to address root issues and reduce recidivism.
Moving Atlanta Forward: One Safe City 13 City of Atlanta Annual Report | 2023
Community Engagement
Movies in the Park returned this past year, providing safe and enjoyable experiences for friends and families wishing to enjoy a great movie in our City parks. Popsicles in the Park also made a comeback as a partnership between the Department of Parks and Recreation, the Atlanta Police Department, Atlanta Fire Rescue, and many other departments. These events provided opportunities to engage with City officials in a fun and festive way throughout the summer and fall seasons.
The Atlanta Police Department led the way in facilitating dialogue sessions to foster understanding and connections between law enforcement and citizens. Their education initiative, “YOU” was introduced as a program focused on gang-intervention. Additionally, our partnership with faith communities produced events such as Faith and Blue, all promoting positive connections and strengthening relationships with diverse communities. These achievements underscore our unwavering commitment to creating a safer and more inclusive Atlanta in ways that are innovative and responsive to the needs of the diverse communities that make up our city.
Police Athletic League
The Atlanta Police Athletic League (PAL) provides a safe environment for youth to reach their full potential through partnerships with police and community. PAL utilizes athletics and other programs to promote confidence, self-esteem, civic engagement, academic achievement, and social principles.
Learn more at http://www.atlantapal.com/
Moving Atlanta Forward: One Safe City City of Atlanta Annual Report | 2023 14
Public Safety Report from Police Chief
Darin Schierbaum
It is with immense pride and gratitude that I write to you as the Chief of Police for the Atlanta Police Department, marking not only the achievements of the past year but also commemorating a significant milestone in our department’s history—the 150th anniversary of the Atlanta Police Department.
This year serves as a poignant reminder of the enduring legacy of our department, founded in 1873. Over the past century and a half, the Atlanta Police Department has evolved, adapted, and persevered through dynamic challenges, emerging as a symbol of dedication to public safety and service.
The 150th anniversary is a testament to the unwavering commitment of generations of officers, staff, and leaders who have served our community with honor and distinction. It is an occasion to reflect on the rich history that has shaped the Atlanta Police Department into the professional and community-focused organization it is today.
Throughout this milestone year, we have taken the opportunity to celebrate the achievements and contributions of those who have come before us. Special events, historical moments, and community outreach initiatives have allowed us to connect with the community on a deeper level, fostering a sense of shared history and mutual appreciation.
As we reflect on our past, we are also keenly focused on the future. The 150th anniversary serves as a springboard for our commitment to continuous improvement, innovation, and excellence in policing. Our goal is not only to honor the legacy of those who have served before us but to build a foundation for the next 150 years of service to the people of Atlanta.
In the pages of the 2023 Annual Report, you will find a detailed account of our department’s activities and accomplishments over the past year, including the special initiatives undertaken to commemorate our 150th anniversary. We take pride in the progress we have made and the positive impact we continue to have on the safety and well-being of our community.
I extend my sincere appreciation to the dedicated men and women of the Atlanta Police Department, past and present, whose service and sacrifice have shaped our history. The 150th anniversary is a testament to their dedication, and it serves as a reminder that our shared commitment to public safety transcends time.
Thank you for your continued support as we celebrate this historic milestone and move forward in our mission to serve and protect the city of Atlanta.
Moving Atlanta Forward: One Safe City 15 City of Atlanta Annual Report | 2023
Violent Crimes in Atlanta Drop; While Some Theft Crimes Increase in 2023
The Atlanta Police Department reported a decline in homicides, rapes and aggravated assault cases in 2023 compared to 2022.
The Atlanta Police Department is one of the most transparent in the nation, publishing crime statistics on its website every week.
Access the data at: www.atlantapd.org/i-want-to/crime-data-downloads
Moving Atlanta Forward: One Safe City City of Atlanta Annual Report | 2023 16
Crime 2023 2022 Change Rape 60 122 -51% Homicide 135 171 -21% Aggravated Assault 2,686 3,192 -16% Robbery 599 704 -15% Theft from Motor Vehicle 7,263 8,012 -9% Burglary/Break & Enter 1,677 1,787 -6% All Other Larceny 3,251 3,369 -4% Shopliftiing 1,996 1,630 +22% Motor Vehicle Theft 5,163 3,213 +61%
Fire Report from Chief Roderick M. Smith
As we reflect on the accomplishments and challenges of the past year, I am honored to present the accomplishments of the Atlanta Fire Rescue Department (AFRD) for 2023. Throughout the year, the dedicated men, and women of AFRD worked tirelessly to uphold our commitment to ensuring the safety and well-being of the residents of our beloved city.
In 2023, AFRD responded to over 85,000 emergencies across the city, ranging from medical emergencies to fires and everything in between. Our swift and professional response to these incidents continues to be a cornerstone of our department’s service to the community.
I am thrilled to announce the opening of Fire Station 36 in 2023, which has enhanced our ability to strategically provide timely emergency response to the growing needs of our city. This new addition strengthens our presence in key areas and ensures that we can continue to serve every corner of Atlanta with efficiency and effectiveness.
Furthermore, the completion of the construction of EMS Station 37 marks another significant milestone for our department, representing our commitment to meeting our community’s needs.
One of the highlights of the year was our longstanding tradition of hosting the Station 16 Holiday Party, now in its fifty-third year.
Moving Atlanta Forward: One Safe City 17 City of Atlanta Annual Report | 2023
This event brought joy to 400 children from the Vine City neighborhood, providing a free homecooked meal, toys, and bikes. It is these moments that truly exemplify the spirit of community and generosity that defines AFRD’s commitment to service.
In response to the evolving needs of our department, we introduced the First Accelerated Recruit Class (ARC) in 2023, aimed at attracting experienced firefighter/EMS recruits to join the ranks of AFRD. Additionally, seventy-three members were sworn into the ranks of AFRD ready for duty, along with four recruit classes entering the academy, ensuring that we continue to maintain a skilled and robust workforce to serve the residents of Atlanta.
Last, but certainly not least, we had the privilege of hosting a luncheon bringing together the trailblazing individuals who paved the way as AFRD’s first Black firefighters, from 60 years ago. This event was not only a celebration of the remarkable contributions made by the outstanding men and women who came before us, but also a reminder of the progress we have made and the work that still lies ahead in promoting diversity and inclusion within the ranks of our department.
As we look ahead to the future, rest assured that AFRD remains steadfast in our commitment to excellence, professionalism, and service to the community. Together, we will continue to Move Atlanta Forward by protecting and serving the residents of Atlanta with dedication and pride.
Moving Atlanta Forward: One Safe City City of Atlanta Annual Report | 2023 18
Moving Atlanta Forward: One Safe City 19 City of Atlanta Annual Report | 2023
Together – How to Engage
Atlanta Citizen’s Police Academy
The Atlanta Citizen’s Police Academy presents an opportunity for everyone to get involved in our city’s public safety. It includes over 20 hours of skilled and professional instruction delivered in 3-hour sessions at the Atlanta Police Headquarters.
Learn more and sign up at www.atlantapd.org/community/citizen-police-academy
Atlanta CourtWatch
Through CourtWatch, residents are able to get an inside look into the workings of the Fulton County Courts to determine that justice is being pursued fairly and efficiently. For more information, visit www.fultoncountyga.gov/courtwatchatl
“The City of Atlanta remains committed to ensuring the safety and wellbeing of all its residents.”
- Mayor Andre Dickens
Connect Atlanta
Connect Atlanta is our 21st century neighborhood watch. Residents and businesses can register or integrate their security cameras by visiting www.connectatlanta.org
To learn more about the City’s public safety efforts and how you can get involved, please visit www.onesafecity.com
Moving Atlanta Forward: One Safe City City of Atlanta Annual Report | 2023 20
Moving Atlanta Forward: A City of Opportunity for All 21 City of Atlanta Annual Report | 2023
Moving Atlanta Forward: A City of Opportunity for All City of Atlanta Annual Report | 2023 22
Housing is not about buildings and profit. It’s about people. It’s about community.
Mayor Dickens is committed to ensuring that all Atlantans – newcomers and legacy residents alike – have access to safe, quality, and affordable housing. The goal of creating or preserving 20,000 units of affordable housing by 2030 hasn’t changed nor has our approach. Housing is fundamental to a family’s success and is directly tied to education, health, and generational wealth. As Atlanta continues to grow and thrive, Mayor Dickens understands that our city cannot meet its full potential if our people do not have a stable place to call home.
2 Peachtree Street
After acquiring the 2 Peachtree Street Building from the State of Georgia at the end of 2022, the City of Atlanta has made significant progress in converting the building into a mixed-income, mixed use site to bring additional affordable housing and economic activity to Downtown Atlanta. This historic purchase and collaboration with Invest Atlanta advances our affordable housing goals and 2 Peachtree stands tall as a testament of the administration’s dedication to this effort.
Moving Atlanta Forward: A City of Opportunity for All 23 City of Atlanta Annual Report | 2023
Housing Help Center
2 Peachtree Street is home to the City’s first ever Housing Help Center. The center provides a one-stop shop to connect Atlanta residents with housing support and personalized case management from City of Atlanta Navigators. The work involves providing comprehensive resource lists for rental, homeownership, and other housing services. We also understand that each resident’s situation is unique, which is why our mission is to make housing more accessible and manageable for everyone in our community.
$300M Public-Private Investments
Last year, the City relaunched the Housing Strike Force to leverage underutilized public land and accelerate development of permanent affordable housing. In the spirit of our “group project” mentality, we pooled resources together with Atlanta Housing, the Atlanta Beltline, Atlanta Public Schools, Invest Atlanta, MARTA, the Metro Atlanta Land Bank, and others to leverage all publicly held land within our city. Together, the Strike Force is moving forward on 40 public land projects across Atlanta.
In May, we delivered the largest single infusion of local funding for affordable housing in Atlanta’s history. We secured $100M from the Whitehead and Woodruff Foundations in partnership with the Community Foundation for Greater Atlanta, $100M from the Housing Opportunity Bond, and we are well on our way to raising an additional $100M dollars in other private and philanthropic commitments for a total investment of $300M directly into affordable housing. And we are already putting that money to work. Since we announced this funding in May, we are on track to close on 1,500 additional affordable units.
Moving Atlanta Forward: A City of Opportunity for All City of Atlanta Annual Report | 2023 24
Invest Atlanta
As the official economic development authority for the City of Atlanta, Invest Atlanta works to strengthen our city’s economy and global competitiveness to ensure increased opportunity and prosperity for the people of Atlanta.
In August, Invest Atlanta’s Board of Directors approved financing for 570 affordable housing units across five developments in the city of Atlanta. Developments approved for financing include: Englewood Senior, Henderson Place Apartments, Herndon Square, The Simpson, and Carey Park. Once constructed, the properties will offer both multifamily and single-family housing covering a range of area median income (AMI) levels to support different housing needs.
The Board of Directors also approved a line of credit up to $7.5M for rapid housing in Atlanta financed through the City of Atlanta Housing Opportunity Bond Fund – which is taxable draw-down revenue bond, created to provide gap financing to address a growing need for affordable housing.
The Atlanta Continuum of Care, in partnership with the City of Atlanta, plans to use the financing to launch new flexible build communities comprised of approximately 500 quickly built, low-cost micro units that can serve as temporary, semipermanent, or permanent shelter and housing for people experiencing homelessness.
In September, Mayor Dickens and Invest Atlanta announced the relaunch of the Atlanta Heritage Owner Occupied Rehab Program, which provides forgivable loans up to $30K to eligible homeowners to address needed health and safety repairs.
The program was created to help legacy residents remain in their homes amid rising prices. The program gives priority to senior households, military veterans, disabled head of households and those who have lived in their homes for more than 15 years. Eligible home repairs range from roofs, minor plumbing and electrical work to ADA improvements, siding, painting and more. Funds provided for repairs are completely forgiven over the 5 or 10-year term of the loan.
“I’m proud to serve as Chair of the Invest Atlanta board that continues to prioritize housing affordability in its efforts to make our city a more equitable place with opportunities for all,” said Mayor Dickens. “As Atlanta continues to grow, we need to ensure that our city offers affordable living options for residents at every stage of life, from single households to families to seniors. The work of the Invest Atlanta board continues to exemplify this commitment.”
Moving Atlanta Forward: A City of Opportunity for All 25 City of Atlanta Annual Report | 2023
Moving Atlanta Forward: A City of Opportunity for All City of Atlanta Annual Report | 2023 26
Owner Occupied Rehab Program– Mrs. Betty Barnes’ East Atlanta Village home after repairs were completed.
Tyler Perry $750K Donation
Our legacy and senior residents have a special place in our heart. These are the people that have helped to build this city and they love their homes and their neighborhoods. We want to ensure that these residents can age in stable housing. Tyler Perry agreed.
“Atlanta’s growth and prosperity should not come at the expense of our legacy residents—many of whom have been priced out of their homes in previous years,” said Mayor Dickens. “Tyler Perry has been engaged in our ongoing conversations around legacy resident retention, and he told me he wanted to do something to support these efforts. Thanks to his generosity, more Atlantans will be able to remain in the communities they built.”
To prevent legacy residents from being displaced by rising property values, Tyler Perry matched his concern with action by donating $750K to the City of Atlanta. With the help of Tyler Perry, the City was able to pay back property taxes for over 300 seniors and effectively froze the property taxes for 100 lowincome seniors for the next 20 years.
Moving Atlanta Forward: A City of Opportunity for All 27 City of Atlanta Annual Report | 2023
Faith-Based Housing Development
Mayor Dickens announced the launch of a $500,000 forgivable loan program as part of the City of Atlanta’s Faith-Based Development Initiative (FBDI). This funding opportunity supports affordable housing creation on sites owned by faith institutions. Through the forgivable loan fund, approximately 20 to 25 partner projects will be funded and support site provided such as appraisal, survey, architectural renderings, and other allowable costs.
The FBDI program was launched in February 2022 to connect faith-based organizations with resources and technical assistance to help bolster the activation of privately held land to create more affordable housing across Atlanta. The initiative has now provided technical assistance to more than 500 organizations and have seen 12 faith institutions move forward with affordable housing development efforts on their sites.
Funding is provided through the City’s Housing Trust Fund and will be administered by Invest Atlanta, up to $25,000 available per project. This program is for properties within the city of Atlanta and the planned development must include affordable housing.
Forest Cove Lawsuit
The City of Atlanta, alongside civil rights attorney Ben Crump, filed a class action lawsuit against Millennia, the owner of the dilapidated Forest Cove apartment complex in southeast Atlanta. Residents were living for decades in unsafe conditions, including issues such as mold, rodents, extensive trash, broken windows, abandoned vehicles, and criminal activity.
The lawsuit seeks damages on behalf of residents who were relocated after poor living conditions came to light — and at least $10M to pay back the City for its role in supporting the residents.
Mayor Andre Dickens and Councilmember Jason Winston, hosted the holiday resource fair for former community members of Forest Cove, offering valuable resources for a fresh start. From career and technology training to mental health support we’re committed to #MovingAtlantaForward together!
Moving Atlanta Forward: A City of Opportunity for All City of Atlanta Annual Report | 2023 28
2023 was Year of the Youth in Atlanta!
The goal of the ATL Year of the Youth initiative was to ensure Atlanta’s children, youth and young adults had the resources necessary to thrive in their personal, academic, and professional journeys. Throughout the year, the City collaborated with stakeholders specializing in youth development and education to expand services, eliminate barriers, and create opportunities across Atlanta’s diverse youth communities. By 2030, Mayor Dickens wants Atlanta to be considered the best place in the nation to raise a child. By dedicating 365 days to our youth, the City provided quality services to 30,000 of our young people. Our children represent the best of us, and they deserve our collective commitment to building a city that works for them and with them. 2023 is over but the work is just beginning.
404 Mentorship Challenge
“Mentoring, at its core, guarantees young people that there is someone who cares about them, assures them they are not alone, and makes them feel like they matter.”
On April 4th, “Atlanta’s own holiday,” Mayor Dickens held a press conference at the Martin Luther King Jr. Recreation and Aquatic Center to announce the “404 and More Mentorship Challenge.” This challenge aimed to connect 404 new mentors with nonprofits like Big Brothers Big Sisters of Metro Atlanta (BBBSMA), the Next Level Boys Academy, and similar youth-service providers. The challenge surpassed its goal by recruiting more than 700 mentors. After registration, each mentor was trained and paired with a youth through BBBSMA to assist in their personal, academic, and professional development.
- Mayor Andre Dickens
Moving Atlanta Forward: A City of Opportunity for All 29 City of Atlanta Annual Report | 2023
Youth Ambassador Program
As part of the ATL Year of the Youth initiative, 30 Mayoral Youth Ambassadors from the ages of 14 to 24 years old were onboarded. They participated in a summer and fall cohort. The creative and civic ambassadors hosted tours of Atlanta City Hall and worked with the Atlanta Convention and Visitors Bureau to amplify safe spaces for youth. The Mayor’s Youth Ambassadors also hosted several cultural activations across the city and developed a podcast.
Atlanta Girls Empowerment Summit
In recognition of the International Day of the Girl Child, Mayor Dickens hosted the inaugural Atlanta Girls Empowerment Summit with Janean Lewis, Policy Advisor for Youth Development and Education. The purpose of the summit was to provide high school girls with a full day of interactive activities that support the dreams and aspirations of a modern teenager. Each activity was centered around leadership and self-care including creative writing, yoga, dance, art, relay races, group discussions, podcast interviews, and team building exercises. Due to the generosity of local partners, each young woman was able to attend the summit at no cost.
Moving Atlanta Forward: A City of Opportunity for All City of Atlanta Annual Report | 2023 30
$20M for Early Childhood Education
When Mayor Dickens challenged private foundations, business leaders and philanthropists to make a first-of-its-kind $20M investment in our city’s early childhood education system, many thought this challenge was unachievable. But in the course of only one year, Mayor Dickens, in partnership with PAACT (Promise All Atlanta Children Thrive), exceeded their goal of $20M to support and serve early childcare providers throughout the city of Atlanta. PAACT is governing the implementation of the three-part strategy which includes the following:
60
60 grants for repairs and renovations, professional development, and capacity-building for childcare centers
30 30 scholarships to support Atlanta Public Schools employees
125 125 childcare scholarships that increase children’s access to high quality early care and learning
759 Enrolled 759 early educators from early learning programs to be eligible for supplement bonus payments with incentives and free professional development
3,000 Early educators have completed over 3,000 training hours to date
Moving Atlanta Forward: A City of Opportunity for All 31 City of Atlanta Annual Report | 2023
Youth Development Grants
The Mayor’s Youth Development Grant program, facilitated by the Urban League of Greater Atlanta, was designed to increase the capacity of youth serving community-based organizations to expand programming and services to City of Atlanta students. Grants were made to existing, communitybased nonprofit organizations with a proven track record of providing innovative youth programming to
students.
Organizations awarded were eligible for a maximum award amount not to exceed $50K per cycle, per organization, with a commitment to provide services for at least 4 months. The 1st cohort was funded by American Rescue Plan Federal Grants and the expansion of $500K was approved by City Council in 2023. To date, a total of 32 organizations have been awarded and $1.5M has been allocated.
Moving Atlanta Forward: A City of Opportunity for All City of Atlanta Annual Report | 2023 32 Cohort #1 Awardees (January – July 2023 programming) 1. 3D Girls, Inc. 2. Agape Community Center, Inc. 3. Barack and Michelle Obama ES PTA 4. Noble Truth Project Inc. 5. Raising Expectations 6. Soccer in the Streets 7. The Boyce L. Ansley School, Inc. 8. AAMBC Inc. (African Americans on the Move Book Club) 9. Atlanta Bicycle Coalition (DBA Propel ATL) 10. Big Brothers Big Sisters of Metro Atlanta Inc. 11. Drawchange 12. Horizons Atlanta 13. KidKong Association 14. L.E.A.D. Inc 15. Moving in the Spirit 16. Museum of Design Atlanta, Inc. 17. Music Education Group, Inc. 18. Silence the Shame, Inc. 19. Field of Dreams Academy, Inc. 20. Page Turners Make Great Learners 21. Urban Poets 22. Usher’s New Look 23. youthSpark, Inc.
City
K-12
of Atlanta
Cohort #2 Awardees (September – April 2024 programming)
Safe Spaces Guide
The Safe Spaces Guide is a directory to ensure Atlanta’s families are connected with safe and affordable programming for youth during Atlanta Public Schools breaks. The guide is made possible by the efforts of multiple City departments and partners, including the Department of Parks and Recreation, Atlanta Police Foundation, the YMCA, Atlanta Police Athletic League, Big Brothers Big Sisters, and Next Level Boys Academy.
Moving Atlanta Forward: A City of Opportunity for All 33 City of Atlanta Annual Report | 2023 1. Andrew P. Stewart Center Inc. 2. Black Man Lab Foundation, Inc 3. Blueprint 58 4. Communities In Schools of Atlanta 5. Future Successors 6. Girls of Excellence, Inc. 7. KiDsGyM USA Incorporated 8. Next Generation Men & Women, Inc. 9. The Beloved Community Development Corporation
ATLYOTY Testimonial- Youth
“Interning with Mayor Dickens’ Summer Youth Employment Program gave me firsthand experience of the daily expectations of working in a communications department. It was amazing to learn from skilled and highly talented professionals. I learned how to create content and brainstorm content. I will take these skills to future workspaces.”
– Nyle Farooqui, Junior at Oglethorpe University
ATLYOTY Testimonial- Organizations
“A person can just about accomplish anything when we have the benefit of the doubt, respect, trust, opportunity, support, and advocacy. L.E.A.D. Center For Youth was a 2023 beneficiary of Atlanta Mayor Andre Dickens’s ATL Year of the Youth and it granted us the six aforementioned blessings. Blessings that allowed us to continue to launch, expose, advise and direct hundreds of disenfranchised Black youth in Atlanta using the vehicle of baseball and tennis.”
- C.J. and Kelli Stewart, Co-Founders of L.E.A.D. Center For Youth
“As a partner and grantee, Usher’s New Look was able to increase the number of students who experienced our Powered by Service Leadership Program in schools in Atlanta and serve even more youth at our Annual Disruptivator Summit for high school youth. Overall, 350 more youth were impacted through this partnership. We will continue to collaborate and serve the youth of Atlanta until we can say “all the children are well”
- Careshia Moore, President & CEO, Usher’s New Look
Moving Atlanta Forward: A City of Opportunity for All City of Atlanta Annual Report | 2023 34
Summer Youth Employment Program
For the second year in a row, the Summer Youth Employment Program continued its mission of providing young residents with the opportunity to explore career pathways and develop essential workplace skills. The youth in the program were given the chance to hone marketable skills through tangible work experience while also benefiting from earning wages and stipends through internships and employment positions spanning a diverse range of industries and inclusive of roles with the City of Atlanta government.
To guarantee the readiness and professionalism of all participants, the city organized orientation sessions. These sessions covered essential topics like de-escalation techniques, conflict resolution, upholding integrity in professional settings, and fostering effective communication.
“To sum it up, the Summer Youth Employment Program is not just about jobs; it is about hope, aspirations and a solid commitment to our city’s youth,” said Mayor Dickens. “As I reflect on the incredible accomplishments of this program, I am filled with gratitude and optimism for the future.”
The Summer Youth Employment Program has also had a significant impact on reducing crime for individuals between the ages of 18-24. By facilitating the participation of young individuals in yearround activities and employment opportunities, the city has effectively curbed juvenile delinquency, highlighting the positive impact of investing in our city’s youth.
“The Summer Youth Employment Program is not just about jobs; it is about hope, aspirations and a solid commitment to our city’s youth.”
- Mayor Dickens
Moving Atlanta Forward: A City of Opportunity for All 35 City of Atlanta Annual Report | 2023
ATLYOTY Testimonial: Host Company (YMCA)
“Our collaboration with Atlanta’s Summer Youth Employment Program was a difference maker for the Y. Like many cities across the country, metro Atlanta has endured a lifeguard shortage. Thankfully, through the City’s partnership and support, we reached more youth providing not only summer employment but also the essential skills to save lives.”
- Lauren Koontz, President and CEO, YMCA of Metro Atlanta
SYEP Key Figures
Created in 2022 under Mayor Dickens, the Summer Youth Employment Program (SYEP) has leveraged partnerships in the public, private and non-profit sectors to employ Atlanta youth. Often receiving their first work experience, youth who could earn a higher-than-average wage while learning valuable work and life skills. This year, SYEP has had a significant impact on the city’s younger population.
5,418 youth registered for the program
5,135 youth hired
157 employers registered for the program
SYEP Metrics:
$17.27
The average hourly wage
+ $5 million in wages paid to youth through SYEP and non-SYEP funding
151,000 hours of work to City of Atlanta departments
Moving Atlanta Forward: A City of Opportunity for All City of Atlanta Annual Report | 2023 36
Mayor’s Youth Scholarship Program
The Mayor’s Youth Program (MYSP) was launched in 2005 to support expenses associated with college, so that financial hardship is not a barrier for Atlanta students seeking higher education, Mayor Dickens is committed to equipping young Atlantans for success and building upon the original mission of MYSP.
The Mayor’s Youth Scholarship program supports Atlanta youth to pursue postsecondary education at the college or university of their choice. This opportunity allows students to focus on completing their course of study without the burden of financial worry or lingering debt, which in turn builds a strong foundation for future career success and wealth building.
The Mayor’s Youth Scholarship Program is supported through the Mayor’s 5K on the 5th Runway, Mayor’s Golf Cup, Mayor’s Black Pride Reception, Annual Mayor’s Pride Reception.
This year’s Mayor’s 5K on the 5th Runway featured 27 sponsors and raised $349,673. This year’s Golf Cup featured 22 sponsors, raising a rough total of $164,000. The 4th annual Mayor’s Black Pride Reception and the 5th Annual Mayor’s Pride Reception collectively generated over $65,000 in support of the Mayor’s Youth Scholarship Program. Between these events, more than $578,000 was raised.
This year’s Golf Cup featured 22 sponsors, raising a rough total of $164,000.
MYSP Metrics:
125 scholars for 2023-2024 school year
$235,751 awarded Fall 2023
$2,000 Average Scholarship per semester
46 Universities
15 HBCU’s
7% of scholars identify as a member LGBTQ community
$25,000 awarded Fall 2023 to twenty-five Atlanta Technical College scholars ($1,000/per student)
This was the first time the non-profit strategically supported technical students.
Moving Atlanta Forward: A City of Opportunity for All 37 City of Atlanta Annual Report | 2023
Level Up Atlanta: Minecraft Student Build Challenge
In September, the City partnered with Atlanta Public Schools (APS) to launch the city wide Minecraft Student Build Challenge. APS students (K-12) were given the unique opportunity to use their creativity and problem-solving skills to navigate through a customized virtual representation of Atlanta.
As teachers planned interdisciplinary tasks connected to the Georgia Standards, students
built virtual proposals in Minecraft: Education encapsulating their vision for Atlanta’s future. They were also asked to consider the following question, “How can we envision a connected, equitable and sustainable future that moves Atlanta forward without leaving anyone behind?”
After months of reimagining Atlanta, 12 APS students leveled up to the challenge and were named as the Minecraft winners.
Esports League and Training Program
The Mayor’s Office of Technology and Innovation and Department of Parks and Recreation launched the City’s first Esports and Gaming League and Workforce Technical Certification Program. Partnered with tech giants, the Esports and workforce development program provides instruction and mentorship to introduce gamers to innovative careers and supply relevant technical certifications and training.
Moving Atlanta Forward: A City of Opportunity for All City of Atlanta Annual Report | 2023 38
Hertz Electrifies Atlanta
Mayor Dickens and Hertz CEO Stephen Scherr launched Hertz Electrifies Atlanta, a partnership to accelerate electric vehicle fleets, charging infrastructure and education and training opportunities.
With this announcement, Hertz aimed to bring up to 4,000 additional rental EVs to Atlanta by the end of 2023, including expanding its partnership with Uber to add EVs for rideshare drivers. Hertz plans to support the installation of public EV charging infrastructure, including up to 8 fast chargers at the new Hertz Uber Rental and EV Charging Facility near Hartsfield-Jackson Atlanta International Airport. Hertz also donated an electric Chevy Bolt, along with EV curriculum and training opportunities to Atlanta College and Career Academy, which hosts an auto servicing program for its students.
Moving Atlanta Forward: A City of Opportunity for All 39 City of Atlanta Annual Report | 2023
New Chief Policy Office
To tackle persistent equity gaps, Mayor Dickens announced the creation of a new office led by the Senior Advisor to the Mayor and Chief Policy Officer, Courtney English. Approved by the Atlanta City Council, the Chief Policy Officer’s new office utilizes its unique position within City government to address Atlanta’s most pressing equity challenges – including affordable housing, youth development, education, economic mobility, and neighborhood empowerment.
The office bolstered by a team of experienced, senior City officials have been tasked with implementing the Mayor’s policy agenda in key focus areas. The advisors bring subject matter expertise, a proven track record and a spirit of innovation to the administration.
The five advisors are:
Janean Lewis, Policy Advisor for Youth Development and Education
David Edwards, Policy Advisor for Neighborhoods
Joshua Humphries, Policy Advisor for Housing
Megan Sparks, Policy Advisor for Strategic Partnerships and Strategic Initiatives
Dr. Jodi Merriday, Ombudsman of Neighborhoods
Other key staff joining the team are Andrew Gray, Kristel Escobar, Chanel Zeisel, Matthew Bedsole, Chatiqua Ellison, Will Tucker, Wesley Myrick, and Naseem Keshmirian
Moving Atlanta Forward: A City of Opportunity for All City of Atlanta Annual Report | 2023 40
The Mayor’s Office of Equity, Diversity, and Inclusion
In 2023, the Mayor’s Office of Equity, Diversity, and Inclusion (MOEDI), unveiled the groundbreaking Inclusive Language and Action Policy, highlighting their commitment to inclusivity citywide. To support this, they developed the City’s first Inclusive Language Guide, promoting understanding and fostering inclusion within the community and workplace.
MOEDI hosted the inaugural Disability Access and Inclusion Roundtable, facilitating dialogue among those with disabilities, advocates, and community leaders to envision a more accessible Atlanta. In partnership with the Department of Human Resources, MOEDI expanded Employee Resource Groups (ERGs) to foster connection, support, and advocacy among City of Atlanta Employees.
They also partnered with the Mayor’s Division of LGBTQ Affairs to organize the Youth Pride Summit + Festival, offering tailored programming and resources for Atlanta’s LGBTQ+ youth. Additionally, Mayor Dickens, LGBTQ Affairs, and Destination Tomorrow launched the LGBTQ Youth Mentorship Program, providing a nurturing, safe space for personal growth among the young members of the city’s LGBTQ+ community.
Notably, MOEDI joined the Government Alliance on Race & Equity (GARE) and published the Inclusivity Calendar, showcasing global celebrations, holidays, and observances while raising awareness for communities and cultures across the city of Atlanta.
“Having called Atlanta home for more than 30 years, I can personally attest that we are all tied in a single garment of destiny,” Candace Stanciel said. “As Chief Equity Officer, I’m prepared to design policies and practices for a city that works for everyone.”
MOEDI Inclusive Language Guide: https://bit.ly/4a3sSyR
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Moving Atlanta Forward: A City of Opportunity for All City of Atlanta Annual Report | 2023 42
2023 Human Rights Campaign Municipal Equality Index
The City of Atlanta achieved a perfect 100% score and additional 16 bonus points on the Human Rights Campaign Annual Municipal Equality Index (MEI). This year marked Atlanta’s highest-ever total raw score, and our 11th consecutive perfect score. Additionally, the City was recognized as one of the six success stories in the report which analyzes over 500 municipalities across the United States.
The MEI examines how inclusive municipal laws, policies, and services are for LGBTQ+ people who live and work there. Cities are rated based on non-discrimination laws, the municipality as an employer, municipal services, law enforcement and leadership on LGBTQ+ equality, inclusivity, and friendliness.
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LGBTQ Affairs
The Division of LGBTQ Affairs continued their support of Mayor Dickens’ vision of, A City of Opportunity for All, through a myriad of inclusive policies, programs, and initiatives.
The City proudly welcomed a group of LGBTQ+ elders and service providers to City Hall to discuss the City’s engagement with LGBTQ+ seniors. To further champion equity and inclusion efforts citywide, the City also welcomed the United States Assistant Secretary for Health, Admiral Rachel Levine, MD, for a roundtable discussion on LGBTQ+ health. Aligned with Mayor Dickens’ Year of the Youth initiative, this division of LGBTQ+ Affairs launched a pioneering LGBTQ Youth Mentorship Pilot, in partnership with Destination Tomorrow.
In addition to the City’s Annual Pride Reception and Black Pride Reception, the City of Atlanta cohosted Orgullo, the Inaugural Latinx Pride Reception, commemorating Hispanic Heritage Month, and celebrating Atlanta’s culturally diverse LGBTQ+ community.
The 3rd Annual Mayor’s Pride Exhibit, showcase over 40 compositions produced by dozens of local LGBTQ+ artists. This exhibit promotes acceptance, equality, and love throughout Atlanta.
Mayor Dickens announced a combined $55K in proposed funding to support Atlanta’s transgender community. The funding was introduced to the Atlanta City Council through legislation, representing the City’s single largest investment in the transgender community in Atlanta’s history. These funds went toward legal assistance so that transgender and gender-expansive residents could change their names and legal documents free of charge.
Funding also supported Destination Tomorrow, a first-of-its-kind LGBTQ+ mentoring pilot program in Atlanta as well as a $22K donation to Black Emotional and Mental Health Collective (BEAM) to sponsor up to 25 scholarships for Black Mental Health and Healing Justice Peer Support Training.
Under Mayor Dickens’ leadership, Atlanta continues to make significant strides toward inclusivity and support for all its residents.
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Office of Technology
Mayor Andre Dickens unveiled the establishment of the Mayor’s Office of Technology and Innovation in Atlanta last year. Led by Georgia Tech Alum, Donald Beamer, this office represents a groundbreaking initiative marking a significant milestone in Atlanta’s ambitious quest to secure its position among the top five tech hubs nationally. Strategically situated within the realms of City Hall and Invest Atlanta, the newly inaugurated office is poised to significantly boost Atlanta’s stature as a premier destination for tech entrepreneurs eager to launch and expand their ventures.
Centered around three foundational pillars—elevating the city’s reputation, tracking progress, and guaranteeing fair access to resources—the office is wholeheartedly dedicated to equipping founders with the essential tools: talent, capital, and a solid customer base, to prosper in Atlanta’s dynamic environment.
This collaborative effort is set to ignite a wave of innovation, stimulate economic development, and affirm Atlanta’s status as a front-runner in the technology sector.
Workforce Development/Department of Labor
The Atlanta Department of Labor and Employment Services launched on July 1, 2023, to support the City’s local workforce. In October 2023, Mayor Dickens appointed John Flanagan as the Commissioner of the newly established department with a goal of administering employment services-related programs within the city including overseeing ongoing programs such as Apprenticeship, Employment Services, Summer Youth Employment, managing the Eligible Training Providers List, On-the-Job Training, and other special and customized programs. The City also invested its local workforce this year by securing $700K in federal funds for WorkSource Atlanta to help unsheltered and re-entry populations access training and employment in high demand industries.
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Midnight Basketball Overview
It’s more than basketball, these young men and women are balling with a purpose and collecting trophies. When Mayor Dickens announced his unique idea to start Midnight Basketball, many did not see the vision, but the idea persisted. Midnight Basketball, a collaboration between the Mayor’s Office of Constituent Services, the Department of Park and Recreation and the Police Athletic League, aims to reduce crime and empower young adults (ages 18-25) to improve their lives through various community services and resources. What started as an idea has become an impact initiative that unites the community and celebrates our youth in a meaningful way.
Mayor Dickens Welcomed 25 Mandela Washington Fellows to Atlanta
This group of young African leaders attended an intensive leadership institute at Clark Atlanta University, which is one of the 28 educational institutions across the United States hosting this year’s 700 fellows. Mayor’s Office of International and Immigrant Affairs facilitated a meet and greet between Mayor Dickens and the Mandela Washington Fellowship CAU cohort to discuss leadership, the Mayor’s personal and professional experiences, his vision and mission for the City of Atlanta, and exploring opportunities between Atlanta and the fellows’ home countries.
Secretary of State Anthony Blinken Visits Atlanta
Mayor Dickens welcomed Secretary of State Anthony Blinken at Refuge Coffee Co. in Midtown for a conversation on Atlanta’s efforts to support immigrant and refugee communities as well as our role on the global stage. They had the opportunity to speak with Refuge Coffee Founder Kitti Murray and learn about her organization’s work to help resettled refugees and other immigrants.
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International and Immigrant Affairs
The Mayor’s Office of International and Immigrant Affairs – Welcoming Atlanta hosted 125 Community Resource Events, serving 9,057 households representing 46 countries with resources related to education advocacy, financial resources, food access, health and wellbeing, housing stability, legal services, public safety, victim services, violence reduction, and youth empowerment. These events helped to build neighborhood identity, improve community networks, and establish relationships between the City of Atlanta and its immigrant residents. This year’s events engaged 92 active partners, including non-profit organizations, businesses, individuals, and other institutions. Highlights included our annual Back to School Resource Fair, Hispanic Heritage Month Resource Fairs and Winter Resource Fairs.
Mayor Dickens Visits Addis Ababa to Launch Direct Flight on Ethiopian Airlines
Mayor Dickens led a trip to Addis Ababa, Ethiopia, to foster economic and cultural relations between the two cities. His return to Atlanta on the inaugural direct flight between Addis Ababa and Atlanta, marked Hartsfield-Jackson Atlanta International Airport’s second carrier with direct flights between Atlanta and cities in Africa. Over the course of the trip, Atlanta officials met with leaders in government, business, educational institutions, and cultural organizations.
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Arts and Culture
The Mayor’s Office of Cultural Affairs (OCA) had a highly productive year, continuing to promote and preserve Atlanta’s diverse cultural landscape by offering a range of artistic experiences citywide. Notably, the OCA successfully relaunched the ARTSCooL Summer Youth Apprentice program as part of the 2023 Year of the Youth initiative.
This program, now known as ARTSCooL 2.0, engaged 100 young individuals as apprentices under the mentorship of eight local artists, providing an in-depth exploration of art creation. Additionally, the OCA introduced the City’s inaugural Artists in Residency Program, which provided a stipend to 13 selected artists.
These creatives were given the opportunity to produce unique and meaningful works of art throughout Atlanta over four weeks. To further support Atlanta’s artistic community, the OCA awarded more than $2M to local artists and organizations through the Municipal Support for the Arts and Contracts for Arts Services program.
Additionally, a grant of $1M was provided through the Creative Industries Fund. The City also made significant enhancements along the Martin Luther King Jr. Drive Corridor during Phase II, including the installation of commemorative monuments and mural works. The City recently acquired the West End Performing Arts Center, which is set to open its doors to the community and offer an added layer of artistic expression in Atlanta.
OCA is committed to ensuring that artworks within Atlanta reflect the city’s rich history and progressive future. These compositions aim to represent all the people of Atlanta, encompassing their aspirations, dreams, and visions for the future.
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USA TODAY 10 Best: One of the best cities in the nation to visit for street art
150,000 people attended the festival
More than $70,000 in grants to Atlanta Creatives
Creative Industries Grant Fund
46th Annual Atlanta Jazz Festival
Atlanta Jazz Festival is regarded as one of the largest free jazz festivals in the country. Every year, the annual celebration of the music, culture and art of jazz begins in April and culminates each Memorial Day weekend with an outdoor festival featuring jazz artists from all over the world. In 2023, a variety of talented musicians hit the Meadow Stage at Piedmont Park including Grammy-winning artist Samara Joy, worldrenowned trumpeter Wynton Marsalis and Atlanta’s own Tony Hightower.
The City of Atlanta awarded more than 125 grants to creative entrepreneurs through the Creative Industries Grant Fund, a joint program of the Mayor’s Office of Film and Entertainment and Invest Atlanta to assist the city’s independent content creators and creative entrepreneurs. The program offered $5,000 to $20,000 for local creative entrepreneurs to ensure Atlanta’s creative industries thrive for years and decades to come.
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Atlanta’s 50th Anniversary of Hip Hop Time Capsule
All Artifacts Collected by the City of Atlanta.
In April, Mayor Dickens invited Atlanta residents to submit artifacts for a time capsule to showcase Atlanta’s impact on Hip Hop.
This included diaries and journals, rare published material, tickets, artist merchandise, tapes, vinyls, cds, photographs, keepsakes, signature equipment and more!
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Complex: Best Rap City (#1)
#ATL50HipHop
To celebrate 50 years of Hip Hop, Mayor Dickens joined forces with several local partners to present ATL Hip Hop 50 and proved that the South still has something to say. This cultural initiative was stacked with an incredible line-up of events from informative panel discussions to a star-studded concert. Since the early 1990s, hundreds of hip hop artists have called Atlanta home and many more from different cities have contributed to our city’s rich musical history.
In August, the City of Atlanta and Sprite presented the ATL Hip Hop 50 Concert:
YESTERDAY, TODAY AND (404)-EVER at Lakewood Amphitheater hosted by Mayor Dickens, Grammyaward winning songwriter, super producer, and CEO of So So Def Jermaine Dupri and Emmy award-winning radio personality Ryan Cameron. This free concert featured performances by Atlanta’s hip hop icons T.I., Goodie Mob, Earthgang, Backbone, Crime Mob, Omeretta The Great, Scotty ATL, and special guest appearances.
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“Atlanta’s role in the evolution of Hip Hop has been outsized and indisputable. It’s only fitting the City of Atlanta joins our community in celebrating the industry and culture we helped shape and helped shape us,” said Mayor Andre Dickens. “Hip Hop goes beyond music—from fashion to art to building economic empires or political movements, it resonates beyond sound. We look forward to commemorating this milestone with the community.”
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Eternal Flame Memorial
Mayor Andre Dickens, former Mayor Keisha Lance Bottoms, and the Mayor’s Office of Cultural Affairs hosted an unveiling ceremony for the Atlanta Children’s Eternal Flame Memorial. The memorial was commissioned by artist Gordon Huether to honor the lives tragically cut short during the Atlanta Child Murders. The memorial also represents the city’s gratitude to those who aided in search, recovery, and healing efforts.
The Atlanta Children’s Eternal Flame Memorial was one of the two projects determined by a community task force charged with establishing an appropriate acknowledgment of the victims and their families. The second project, the Atlanta Children’s Memorial Portraits, was exhibited in the atrium at Hartsfield-Jackson Atlanta International Airport in 2020.
Bloomberg Philanthropies Public Art Challenge
As a winner of the Bloomberg Philanthropies Public Art Challenge, the City of Atlanta was awarded $1M.
For the next two years, the Mayor’s Office of Cultural Affairs will partner with the CDC Foundation, Out of Hand, and the NBAF – National Black Arts to produce “Thriving Together,” which will address healthcare disparities through large-scale installations, community dinners, a mobile art gallery, and a festival – all of which will be curated through the lens of racial equity in public health.
Atlanta is one of just 8 winning cities, from more than 150 project proposals received from cities in 40 U.S. states. The project will be developed over the next two years and will bring people together to address public health through community-driven public art.
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LGBTQ Youth Summit + Festival
In support of the Year of the Youth, the Inaugural Youth Pride Summit + Festival was created. This event offered LGBTQ+ youth up to 25 years of age, a fun-filled day of family-friendly activities and tailored programming. The event highlighted the importance of diversity, inclusivity, and unity, while also providing vital resources for the members of Atlanta’s young LGBTQ+ community.
Together – How to Engage
Invest Atlanta programs and resources for local businesses:
www.investatlanta.com
Women’s Entrepreneurship Initiative
www.https://linktr.ee/Weiatlantagaa.com
iSpeak ATL
www.welcomingatlanta.com/ispeakatl
Youth development grants for community-based organizations and youth job board:
www.atlyouthengage.com
Department of Parks and Recreation programming:
www.atlantaga.gov/government/departments/parks-recreation
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The legislation approved $5.4M in funds to increase safety along Decatur Street/Dekalb Avenue.
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Moving Atlanta Forward Infrastructure Bond
Within the City of Atlanta’s enormous operation, dedication to providing essential services and resources to residents every day is a top priority and a transformative journey toward a brighter future.
The Moving Atlanta Forward Infrastructure Package, overwhelmingly approved by voters, allocates $750M toward critical transportation, recreation, public safety and arts projects, officially commenced November 2022. Since then, a collective effort led by key teams, ATL Department of Transportation, the Department of Enterprise and Assets Management and the Department of Parks and Recreation has been well underway.
These teams have been focused on building effective processes that are consistent and follow best practices, equipping existing staff assigned to the work, and strategically hiring qualified Project Managers to ensure smooth project execution and delivery.
Hundreds of projects are progressing through various phases toward completion across the three departments. Current project status updates can be viewed at any time by visiting https://atldot.atlantaga.gov/maf-dashboard, designed as a user-friendly dashboard to track each project’s progress, in real-time.
Throughout this process, a strong emphasis has been placed on strengthening internal capabilities to ensure that project delivery is timely, on budget and most importantly, accurate.
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Hartsfield-Jackson Atlanta International Airport
Hartsfield-Jackson Atlanta International Airport, continues to earn acclaim for its remarkable accomplishments over the past year. Recognized as the world’s busiest gateway, it received the prestigious Citation Award for its innovative canopies and terminal modernization efforts. Meanwhile, construction on the South Parking Deck began and features state of the art technology and provides ample parking capacity across seven levels, directly addressing the growing needs of travelers. Additionally, the T Midpoint Vertical Circulation project, aimed to enhance the overall customer experience, helped expand passenger capacity. All these efforts reflect the team’s ongoing commitment to excellence in aviation infrastructure.
Prioritizing public safety, 16 license plate readers were strategically installed across the airport campus to bolster situational awareness. Furthermore, in collaboration with Atlanta Fire Rescue, the opening of the first EMS clinic on the property serves the needs of the airport community stakeholders, reflecting the airport’s dedication to ensuring the well-being of all those it serves. WalletHub:
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Best Summer Travel Destination
2023
Operation Clean Sweep and Dept. of Public Works Update
In 2023, the Department of Public Works (DPW) made significant strides in combating illegal dumping, removing a total of 2,979.18 tons of litter and waste from our city's streets and neighborhoods. A key initiative in this effort was the launch of the innovative DPW Command Center, serving as the operations hub to optimize solid waste routes and enhance the deployment of equipment and personnel. Equipped with state-of-the-art routing software and GIS technology, the Command Center enables real-time monitoring of problem areas allowing for swift response and intervention.
DPW collaborated with the Office of the Solicitor to hire two sworn officers dedicated to investigating and prosecuting illegal dumping crimes, focusing on the biggest violators. To further engage the community in this fight, DPW established an illegal dumping tip line (404-546-DUMP [3867]) for residents to report incidents.
In addition to these efforts, DPW implemented telematic management software to streamline vehicle routing and tracking, enhancing the efficiency of waste and recycling operations. Furthermore, DPW launched a Neighborhood Surveillance Cameras Pilot Program, installing portable surveillance cameras at known dump sites to deter illegal dumping activities.
On the environmental front, DPW partnered with the Atlanta Botanical Garden to initiate a wildflower beautification pilot program. This program aims to observe how wildflowers respond in areas with heavy vehicular and pedestrian traffic while also reducing the use of gasoline-powered equipment for median maintenance. These initiatives collectively reflect DPW's dedication to preserving the cleanliness and beauty of our city while leveraging innovative solutions to address complex challenges.
DPW is committed to preserving the cleanliness and beauty of our city while leveraging innovative solutions to address complex challenges and through collaboration, community engagement, and proactive measures, DPW continues to make significant strides for a more sustainable environment all residents.
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Tree Protection Ordinance
Phase 1 of the rewrite of the City’s Tree Protection Ordinance successful launched this past April, reflecting the culmination of collaborative efforts from a diverse group of stakeholders. The updates to the Tree Protection Ordinance have been carefully crafted by representatives from environmental and tree canopy advocacy group, development trade organizations, the Atlanta Tree Conservation Commission, City Council and the Mayor’s Office. This phase of the ordinance revision marks just the beginning of our commitment to enhancing the City Arborist’s enforcement capabilities and promoting healthier tree canopies in parking lots. These efforts are all part of the City’s ongoing preservation and enhancement of Atlanta’s urban forest.
Potholes and 58 Miles of Road Paved
In the past year, the Atlanta Department of Transportation has made significant strides in enhancing our city’s infrastructure and serving our residents. We’re thrilled to report that we’ve paved a total of 58 miles of roads, ensuring smoother and safer travels for everyone. In addition, we’ve responded to and completed a remarkable 25,235 requests from 311, addressing citizen concerns promptly and effectively. Furthermore, our team has worked tirelessly to fill 9,631 potholes, contributing to improved road conditions across our city. These achievements underscore our commitment to providing top-notch public services and making our community a better place to live. We’re looking forward to continuing this trajectory into the next year.
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Department of Transportation (ATLDOT)
The Atlanta Department of Transportation (ATLDOT) led the way on a groundbreaking project called, Atlanta Vision Zero Action Plan. This initiative prioritizes safety on Atlanta’s roadways, aiming to eliminate fatal and serious injury crashes through strategic safety improvements and policy implementation. Through a community-centric approach, ATLDOT engaged with the public to identify opportunities for safer street design street design and effective speed management.
Howell Mill
Complete Street
Additionally, The Howell Mill
Complete Street project is the embodiment of ATLDOT’s transportation vision for Atlanta –connected communities with safe roadways accessible for all users to enjoy in a variety of ways. Now in construction, Howell Mill also features a transformative Vision Zero roadway design for one of the City’s major commercial and residential corridor.
Dekalb Avenue Safety Improvements
The Dekalb Avenue Safety Improvements Project launched last year as a crucial initiative designed to enhance safety and accessibility along the Dekalb Avenue corridor and its neighboring communities.
Serving as a vital link to the Atlanta BeltLine, this project prioritizes pedestrian and cyclist safety while promoting walkability and bikeability. Keeping the principles of Vision Zero roadway design in mind, the safety improvements include improved lefthand turn queues, upgraded sidewalks with ADA compliance and safer pedestrian crossings.
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Bipartisan Infrastructure Law
Another huge win came through last year with the passing of Bipartisan Infrastructure Law that sets Atlanta up to see significant improvements across various sectors. This landmark legislation marks the most substantial investment in infrastructure since the Eisenhower era. Atlanta specifically stands to benefit from a range of projects funded by this law, including $224M for enhancements at Hartsfield-Jackson Atlanta International Airport, $30M for street safety improvements, $25M for the Atlanta BeltLine’s multi-use trail expansion, and funds to expedite the cleanup of hazardous materials at the old Chattahoochee Brick Company site. Additionally, $1M is allocated for the City of Atlanta’s Stitch Project, underscoring the comprehensive approach taken to address the city’s infrastructure needs.
One of these projects includes a $30M allotment for an ATLDOT project that will transform Pryor Street and Central Avenue into safe thoroughfares with protected bike and pedestrian facilities. It connects the southside of Atlanta and the southside BeltLine trail to downtown, utilizing proven safety measures such as rectangular rapid-flashing beacons, bicycle lanes and crosswalk lighting. This initiative significantly expands the city’s bike network and aims to promote safety while encouraging the use of active transportation modes for a healthier urban environment.
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Department of Parks and Recreation (DPR)
In 2023, the City of Atlanta Department of Parks and Recreation (DPR) introduced several key initiatives to cater to the diverse needs of Atlanta’s residents. They expanded childcare options by launching Atlanta Public Schools Break Camps alongside the existing Camp Best Friends, and introduced Saturday hours for better access to recreational facilities. DPR also focused on green space preservation and expansion, acquiring 79 acres of land in areas like South River Forest, Ormewood Forest, and Utoy Creek. The opening of West Cascade Park, facilitated by collaboration with Park Pride and Councilmember Marci Overstreet, marked the establishment of the first park in NPU-Q, equipped with modern amenities and security features. The Department also launched the first Park Ranger Program to enhance safety measures with the addition of 56 security cameras across various locations.
Thanks to continued partnerships with the Atlanta Police Department and Atlanta Fire Rescue, community engagement saw a boost with events like Movies in the Park and Popsicles in the Park, fostering connections among residents. A notable collaboration with the Department of Watershed Management and Trust for Public Land led to the groundbreaking of Standing Peachtree Greenspace, providing direct Chattahoochee River access. The year also saw the opening of Atlanta’s first Esports Gaming Lab at the Thomasville Recreation Center and several dedicated pickleball courts, reflecting DPR’s commitment to diverse recreational opportunities.
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Addressing water safety, DPR spearheaded the Atlanta Water Safety Coalition, aiming to reduce childhood drownings through targeted education and increased access to swimming lessons. The Department’s signature program, Camp Best Friends, served 2,800 youths and 450 seniors over the summer and hosted the Atlanta Teen Leaders Academy and Basketball Tournament while distributing over 74,000 meals and snacks through the Mayor’s Summer Food Program.
Through collaboration, innovation, and community engagement, DPR made significant strides in 2023, ensuring Atlanta remains a vibrant and inclusive place to live and play.
Department of Watershed Management
In 2023, the Department of Watershed Management achieved significant milestones. Team members actively contributed to city-wide permitting enhancements through collaborative efforts, streamlining processes for improved efficiency. Their dedication to excellence was evident as the drinking water treatment plants maintained 100% compliance with regulatory standards, without any violations throughout the year. Additionally, they expanded the Care & Conserve Program to offer home restoration services to low-income individuals impacted by sewer spills, water, or flooding, alongside bill payment and plumbing assistance. Their participation in the Low-Income Water Assistance Program exemplified their commitment to community welfare, assisting over 1,900 customers with outstanding water bill balances, totaling nearly $3M in support. They also received legislative approval for over $500M to fund water/wastewater/stormwater infrastructure projects and asset improvements and to continue investing in the renewal and replacement of aging infrastructure that will help to accommodate growth and development within the City’s service areas. The DWM Care & Conserve Program’s recognition as a Top Performer on state and national levels further points to their impactful contributions in 2023.
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Atlanta BeltLine Update
Reflecting on the achievements of 2023, the Atlanta BeltLine stands as a beacon of progress and connectivity, shaping the city’s landscape in unprecedented ways.
Last year, Mayor Dickens took part in groundbreaking ceremonies for the Southside Trail – Segments 4 and 5 and the Westside Trail – Segment 4. These events underscored the city’s commitment to the continual expansion of the BeltLine, creating a vibrant and interconnected urban space.
One of the most notable accomplishments include securing a $25M Rebuilding American Infrastructure with Sustainability and Equity (RAISE) grant from the U.S. Department of Transportation. This grant, announced on June 27, reinforced the city’s dedication to connectivity by linking the Northeast Trail to the MARTA Lindbergh Center Station and a broader regional trail network. Without this grant, the future of these vital connector trails that are crucial for overcoming transportation barriers would have been uncertain.
The BeltLine trail corridor continues to be funded through various channels, including the BeltLine Tax Allocation District (TAD), the Special Service District (SSD), philanthropic contributions, grants, and federal funding allocated by the Atlanta Regional Commission.
As we look forward to continued progress, we celebrate the Atlanta BeltLine’s wins from 2023 in securing funds, progressing on crucial trail segments, and reinforcing the commitment to connectivity.
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9,631
Potholes filled in 2023
Together – How to Engage
Contact ATL311 to report non-emergency issues like potholes or fallen trees and to get general information about the City of Atlanta.
www.ATL311.com Dial 311 or 404.546.0311
Get involved in your Neighborhood Planning Unit (NPU):
www.npuatlanta.org
Learn about resources, programs and events related to local food and urban agriculture in Atlanta:
www.aglanta.org
Take advantage of City parks and recreation centers:
www.atlantaga.gov/government/departments/parks-recreation
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Moving Atlanta Forward: Effective & Ethical Government 69 City of Atlanta Annual Report | 2023
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City leaders welcomed U.S. Treasury Deputy Secretary Wally Adeyemo to Atlanta for a roundtable on affordable housing.
Promises Made, Promises Kept
Moving Atlanta Forward isn’t a meaningless slogan for the website or social media. It’s a promise. When elected over two years ago, Mayor Dickens promised the people of Atlanta that he would lead an effective and ethical government – where a culture of integrity and innovation would be established and fostered throughout Atlanta City Hall, and he has kept this promise.
The Dickens Administration wants residents to see that their City is working for them, serving with the best intentions, and following the rule of law. This means transparency, efficiency, and accountability for City actions and decision-making. It also means being responsive to resident’s needs and providing timely, reliable information. As an administration, we are committed to building and keeping the trust of our residents and other stakeholders as we work to meet our challenges with solutions and improve the quality of life for all Atlantans.
Procurement Process Improvements
In 2023, the Department of Procurement made strides in enhancing its operational efficiency, staff development, technological integration, and supplier engagement. The department successfully conducted over 450 sourcing events and onboarded more than 4,160 suppliers, reflecting a significant expansion in the City’s supplier base. This growth was accompanied by a noteworthy increase in contract value, reaching over $23.2B, and an impressive reduction in the average purchase order (PO) process time to just 1.95 hours, while managing a PO spend value exceeding $3.8B.
A pivotal change was the 117% increase in full-time staffing, which grew from 40 to 87 employees within the year. This expansion facilitated the establishment of the Center of Excellence, a unique feature in municipal government, and the formation of Strategic Sourcing Category Teams, both aimed at boosting efficiency.
Online presence and supplier engagement also saw improvements. The ATLsuppliers. com website attracted over 23,000 users from 83 countries, directing suppliers to efficient processes and support.
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Permitting Process
The Department of City Planning successfully launched Phase 1 of a streamlined permitting process last March. This initiative has already made a positive impact by offering reduced wait times for permits, providing a central point of contact, and introducing an improved, user-friendly portal.
During this initial phase, all permitting customers can now conveniently submit their applications directly into a unified portal, complete with a menu of application types, links to city maps and ordinances, and helpful “how-to guides.” Notably, applicants seeking permits for apartment complexes, condos, and townhomes no longer need to use a separate access portal. Additionally, applicants now have the ability to create their own record, simplifying the application process and reducing entry time into the system.
Institute of Professional Development
Mayor Dickens’ Institute of Professional Development –spearheaded by the Department of Human Resources – delivered results and improved the level of service for Atlanta residents and the business community. The institute’s inaugural class focused on the Department of City Planning. Trainees worked over a period of eight Saturdays and cleared a backlog of 3,000 permit applications and as a result, the City added $1.3B in construction value and over $9M in revenue.
The second class focused on the Department of Finance (DOF) and within five weeks – with an eight-week deadline – the 29 graduates processed more than 15,000 invoices with a financial impact of roughly $479M. DOF has also reduced accounts payable processing cycle times and will be implementing an improved process for Fiscal Year 2024 to ensure all invoices are paid within net 30.
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DPW Resident Testimonial:
“Ultimately, the placement of the mobile surveillance camera on Regis Road (between Constitution Road and Valley View Road) was the absolute best thing that DPW could have done for our community. For more than 20 years, our community has battled illegal dumping on Regis and Constitution Roads. During the months that the surveillance camera was in place, there was absolutely no illegal dumping (not even bags of trash that are thrown in the area daily). THE CAMERAS WORK!”
- Anne Phillips NPU-Z
Ethics
Integrity still matters in the City of Atlanta. The City of Atlanta Ethics Office was established in July 2000. Its mission is to promote and enforce ethical behavior within City government by providing education and training, conducting investigations, and enforcing the City’s code of ethics. The Ethics Office also provides advice to city officials and employees regarding ethical standards and conflicts of interest.
In September 2023, Mayor Dickens joined the City Ethics Officer, Jabu M. Sengova and governing board members to celebrate 20 years of ethics in the atrium of Atlanta City Hall. The “People’s House” was fitting for the commemoration because it is a beacon of transparency, accountability and trust amongst city officials, employees, and the public.
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IKE Smart
There is a movement happening now within Atlanta that is leading the way in the digital space. Through a partnership with the IKE Smart City program, a network of kiosks was deployed throughout the city, essential services such as real-time transit information, free Wi-Fi hotspots, and access to social services are promoted. Last year, the city activated 37 new kiosks, bringing the total to 46 citywide. There is an intentional focus on setting these kiosks up in underserved areas, ensuring the equitable access of digital resources. This initiative generated over $480K in revenue, demonstrating the potential for technology-driven solutions to help everyday residents but also generate an economic value for the community.
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ATL311 Chatbot Launch
In February 2023, the Department of Customer Service/ATL311 launched a new artificial intelligent (AI) chatbot to the ATL311 website, mobile app, and 311 call system. ATL311’s AI chatbot is the fastest way to submit a service or general request by submitting cases and receiving answers within minutes. The City implemented this chatbot to provide Atlanta residents and visitors a self-service option to obtain the information they need, when they need it in the fastest possible manner.
25,235 constituent 311 request completed
The ATL311 chatbot provides 24/7 access to non-emergency services through a guided experience to answer their most pressing questions. As an example, questions like “When will my waste be picked up?” and “Where can I pay my water bill?” can be answered without the need to contact a customer service representative. If needed, requests can be escalated and handled by a representative. The technology also allows everyone the ability to open a new request or check the status of an existing request without the need to speak to an agent.
When to call 311
• Sidewalk and road repairs
• Requesting information about city services
• Reporting graffiti
• Large debris blocking roadways
• Reporting noise complaints
• Abandoned vehicles
• Leaking hydrant or sewer problems
• Trees down
• Garbage bin replacements
• Dangerous animal complaints
• Damaged traffic signals or road signs
When to call 911
• Reporting a fire
• Reporting a car crash
• A medical emergency such as someone unconscious, gasping for air, allergic reaction, chests pains or any other symptom that requires immediate medical attention
• Any situation where there is a threat to life or property
Moving Atlanta Forward: Effective & Ethical Government 75 City of Atlanta Annual Report | 2023
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Budget presentation.
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Moving Atlanta Forward: A City of Opportunity for All City of Atlanta Annual Report | 2023 78 Partnering with Atlanta City Council
Council President Doug Shipman
As the City Council hits its halfway point through this term, I am happy to report that the spirit of cooperation, collaboration and putting the citizens of Atlanta first continues. Thoughtful policy choices and working in partnership with Mayor Dickens continues to yield a stronger, prospering and more sustainable Atlanta.
This year the City Council has worked vigorously to assure that all parts of Atlanta take part in the growth and success of our great City. The City Council passed legislation giving our valued city employees retention bonuses, worked to make our city more pedestrian friendly, committed funds to help with affordable housing, provided funding for infrastructure projects long overdue, created policy to address our unhoused population and improving food access to incentivize job creation, encourage investment, and promote development in areas of Atlanta that lack access to quality groceries and fresh food. Quality of life improvements have been a priority this year including investments to enhance our city parks to promote a more active and healthier Atlanta.
The collaboration between Atlanta’s City Council, Mayor and our phenomenal city employees continues to address Atlanta’s most pressing issues in a way that brings people together and betters all parts of our city. We must continue to focus on core issues facing our city: affordability, economic vitality, equity, transit, infrastructure, and services that will allow our city to grow. I, along with all of my Council colleagues, are honored every day to serve each resident of this great city and we will continue to do what’s best for her growth and prosperity.
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The People-First Budget
On June 20, 2023, Mayor Dickens’ budget for fiscal year 2024 received unanimous approval by the Atlanta City Council. The budget directs record investment in City services, prioritizes support for Atlanta youth and makes key investments in infrastructure, economic development, and public safety. Covering the period July 2023 through June 2024, it is the Dickens Administration’s statement of intent to double down on the progress made over the last two years.
The $790M General Fund budget is the largest in the City’s history. When combined with the aviation and watershed budgets and other funds under the City’s control, the City will have a nearly $2.5B direct economic impact in the next fiscal year.
The FY2024 budget builds on the four pillars of the Administration’s Moving Atlanta Forward agenda: One Safe City, A City of Opportunity for All, A City Built for the Future and Effective & Ethical Government. Among the priorities funded in the budget:
City of Opportunity for All:
Establish Atlanta’s first Department of Labor and Employment Services
Expand At-Promise Youth Centers
More than $8 million dedicated to the affordable housing trust fund, exceeding last year’s contribution by more than 15 percent
Funding for Administration’s Year of the Youth programs, including summer youth employment and parks and recreation programming
Fully implement the City’s first direct investment in Early Childhood Education
Moving Atlanta Forward: A City of Opportunity for All City of Atlanta Annual Report | 2023 80 Partnering with Atlanta City Council
One Safe City:
A combined $6.2 million to purchase vehicles and equipment for police and fire personnel, including expansion of the City’s take-home car program that helps recruit and retain police officers
Investments in E-911 technology upgrades
Increased investments in security cameras to integrate into the City’s Connect Atlanta network
A City Built for the Future:
$10 million in capital improvements to City facilities
Deliver on longstanding parks upgrade and maintenance needs
More than $1.25 million in new technology to support innovation across the city
The Administration and Council are also supporting increased transportation investments, including road maintenance
Effective & Ethical Government:
Continue investments in the City’s workforce through the second Cost of Living Adjustment for employees in as many years
Resolve longstanding structural and organizational issues in certain departments
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