Designed to meet the real-world demands of busy groomers, Mastercut’s Superwides deliver 25% more cutting width - making light work of any clipping job. These blades aren’t just an upgrade, they’re the smarter way to groom.
Finish Performance Value
Editor
Ailsa Newgreen ailsa@tgmpublishing.co.uk
Commercial Director
Mike Smith mike@tgmpublishing.co.uk 01795 509110
Design and Production
Grant Waters grant@cimltd.co.uk
James Taylor james@cimltd.co.uk
Credit Facilities Manager
Gwen Lee creditcontrol@cimltd.co.uk 01795 509103
Digital & Web Developer
Xhulio Bishtaja digital@cimltd.co.uk
Marketing Manager
Lucas Payne lucas@cimltd.co.uk
Social Media Manager
Lily Lawson socials@cimltd.co.uk Director Tom Woollin
Managing Director John Denning
Editor’s Letter
As we usher in the cooler months and our furry friends welcome their thicker coats, we’re excited to dive into another packed issue that focuses on both the practical and business side of grooming. This month, whether you’re looking to fine-tune your equipment or expand into cat grooming, we’ve got you covered.
First, let’s talk business! This issue includes expert tips on how to treat all customers fairly to ensure fairness and professionalism throughout all client interactions. Quickly following on is our main cat feature, filled with insights from Katie Gwilt, the Kat Lady, as she shares important signs to spot an unwell cat in your care.
Lastly, clippers and trimmers are the backbone of any grooming toolkit, and this month we’re doing a deep dive into finding and keeping the best tools for the job. Whether you’re upgrading your current equipment or keeping your current tools running smoothly, we cover the lot, as we understand how crucial it is to have reliable equipment at your fingertips.
www.simpsons-online.co.uk
We hope this issue provides you with valuable insights for the upcoming month. Wishing you all a wonderful time at Groomfest. Enjoy the read, and I’ll see you next month!
6 News
Keep up to date with the industry’s latest!
12 Essential 5
As part of our business feature, we share five practices to ensure fairness and professionalism throughout all client interactions.
26 Katie’s Kat Column
The Kat Lady shares how to spot early warning signs of an unwell cat throughout a groom.
29 Clippers and Trimmers
As an essential part of your toolkit, we share how to find and look after your clippers and trimmers.
34 Dog Tooth Fairy
The Dog Tooth Fairy shines a light on why dental care is so important and the conditions to look out for.
Parasite Protection
Krka unveils bold new look for retail range to help customers navigate parasite protection.
Krka UK has launched Pet Shield, a new umbrella brand that brings together its trusted flea and worming products under one clear, customer-focused identity. With bold packaging, clear messaging built around pet lifestyle needs and a focus on affordability, the refreshed Pet Shield range makes it easier than ever for owners to choose the right parasite protection for their dogs and cats.
While the formulations remain unchanged, the updated packaging introduces vibrant, colour-coded designs for easy species and size recognition. Simple iconography and lifestyle-led messaging help pet owners confidently choose the right product for their pet. The refreshed design also gives retailers a visually unified range that’s easier to merchandise and more impactful in store.
The range includes Flea Screen
Combo spot-on and Worm Screen tablets for both cats and dogs.
Flea Screen Combo provides insecticidal activity against adult fleas and inhibits the development of flea eggs, larvae and pupae.1,2 It is also licensed for the treatment of ticks and lice. Worm Screen tablets, deliver broad-spectrum worming treatment against roundworm, hookworm, and tapeworm, with easy weight-based dosing.3,4
To support different household needs, the Pet Shield range is available in a variety of pack sizes, offering flexibility and value for both single and multi-pet homes.
Flea Screen Combo for cats is also iCatCare Easy to Give approved - a trusted endorsement that recognises the product’s user-friendly pipette design, specifically developed to simplify application. This ease of use is a key differentiator for pet owners looking for stress-free treatment options.
“In a competitive retail space, strong design and clear messaging make all the difference,” says Linda Buckle, Animal Health Brand Manager for Krka UK, the parent company for the Pet Shield brand. “This update makes it easier for customers to find what they need, while giving retailers a refreshed range that stands out, supports education and drives trust at the point of purchase.”
The rebrand is supported by a full suite of point-of-sale materials to help retailers drive awareness and support customer education. These include new shelf displays, in-store product guides and other training resources. A newly refreshed Pet Shield website also provides accessible product information and practical advice to help pet owners make informed treatment choices based on their pet’s lifestyle.
Retailers interested in learning more about the Pet Shield range can contact Krka UK at animalhealth.uk@krka.biz
The Launch of LitPet in the UK
An exciting new development in pet supplements is set to take the market by storm as LitPet is set to officially launch in the UK their range of products based on the ancient traditions of Chinese herbal medicine and modern science.
Company founder, Stephen Hu was inspired to set up LitPet when he lost his British short-haired cat, Kung Hey to anuresis – a condition caused by prolonged stress that led to urinary retention. Not realising that animals could suffer from chronic stress like humans do, Stephen set about researching pet health and emotional well-being. He found that the pet care industry still focuses on surface-level symptoms rather than addressing the root causes. That is when he discovered the power of Traditional Chinese Medicine.
“Ingredients like Schisandra Chinensis, Reishi Mushroom, Ginseng, and Honeysuckle—used for centuries to calm, nourish, and support the body holistically—offered an entirely new way of caring for animals and I realised: this is exactly what modern pet care is missing,” says Stephen.
Taking a leap of faith, Stephen took the grief of losing his beloved pet and founded LitPet. “Our mission is to address the root causes of stressrelated health issues by combining Eastern herbal wisdom with modern veterinary science. LitPet isn’t just about supplements. It’s about changing the way we think about pet wellness— focusing on prevention, emotional balance, and intentional care. It’s about making sure no pet parent ever feels as helpless as I did.”
With a career background in sociology, finance and marketing, Stephen then went on to focus on the pet health and supplement space. “I’ve applied my expertise to develop and launch functional, vet-formulated products that meet rising natural and preventative care demand. This includes working closely
with veterinary consultants, regulatory teams, and manufacturers in GMPcertified environments across the UK and Asia,” he says.
This year, LitPet stepped onto the European stage again at Zoomark 2025, carrying forward their philosophy: “A New Eastern Way, to Love and Heal Each Day.” Their products were selected for the Zoomark Pet Vision and gained much interest from distributors, retailers, and wholesalers. Pawsitive Powder was also a finalist for the UK PIF Innovation Award this year.
The range is designed to meet real-world health needs—from stress and anxiety, to immune support, detoxification, and cardiovascular health. All products are manufactured in
GMP-certified UK facilities and undergo third-party testing for quality and safety giving pet parents full transparency and trust in what they give their animals. Their products are thoughtfully designed for daily use, ensuring high palatability and compliance, even for picky pets. LitPet’s packaging is also FSC-certified and 100% recyclable.
“In short, LitPet is special because it sees pets not just as patients, but as family. Our products are the result of science, soul, and sustainability— designed to help dogs (and soon cats) live longer, healthier, and more balanced lives,” says Stephen.
To find out more about LitPet visit: www.litpet.co
Business
Treating Clients Fairly
Building and maintaining positive relationships with clients is key to business success, this goes beyond just offering quality grooming services it’s about creating trust, fostering loyalty, and ensuring that clients feel valued. Here are five essential practices to ensure fairness and professionalism in client interactions.
Clear Communication
Effective communication is the foundation of any fair relationship. In the dog grooming industry, this means being upfront about services, pricing, and timeframes. Clients should always be informed of the grooming process, the products used, and any potential extra charges. For instance, if a client’s pet has special grooming needs or if additional time will be required, these details should be discussed beforehand. Transparent pricing and setting expectations from the outset helps avoid misunderstandings and builds trust.
Respect for Pet and Owner Needs
Each dog is unique, and understanding the specific needs of both the pet and the owner is vital. Whether it’s handling a nervous dog, accommodating specific breed requirements, or considering a pet’s age or health, being sensitive to these factors shows that you value your clients’ pets as individuals. Listening attentively to the owner’s preferences and concerns can also create a more personalized and fair service. This level of attention to detail ensures clients feel confident that their pets are in good hands.
Professionalism and Consistency
Treating clients fairly also means delivering consistent, high-quality service. Clients expect their pets to be groomed to a professional standard every time they visit, so maintaining consistency is crucial. Whether it’s the speed of service, the quality of the grooming, or how pets are handled, a professional approach ensures that
clients know they will receive the same level of care each time. Consistency builds trust, and over time, clients will come to rely on your services for their pets’ grooming needs.
Addressing Complaints
No business is without occasional setbacks or unhappy clients, and the dog grooming industry is no exception. It’s essential to handle complaints professionally and without defensiveness. When a client expresses dissatisfaction with a service, listen carefully to their concerns and offer solutions. Addressing issues promptly and respectfully, while offering a clear path to resolution, shows clients that you care about their
experience. Turning a negative situation into a positive one can significantly enhance customer satisfaction and loyalty.
Honouring Appointments and Timeframes
Time is valuable for all, so being punctual and reliable not only enhances the client’s experience, but also shows respect for their schedule. If delays or changes are unavoidable, it’s important to communicate them well in advance. Offering flexible scheduling options or accommodating special requests where possible demonstrates fairness and a commitment to customer satisfaction.
Staying Sharp
Running a dog grooming business can be incredibly rewarding, working with adorable pups every day and helping to build strong relationships with clients. But, as with any hands-on business, grooming comes with its fair share of risks. With the right insurance policy in place, you can focus on doing what you love, knowing your business is covered.
Here are some of the key risks dog groomers face and the insurance cover that can help keep you out of hot water.
Common risks in dog grooming
Accidents involving animals or people
Even with the best intentions and a calm environment, accidents can still happen. A dog might slip on a wet floor, escape and run into the road, nip another dog or even a person. If someone gets injured or property gets damaged during a groom, and you’re found to be at fault, you could be facing a costly liability claim.
Pet injuries during grooming
Grooming tools are sharp. Clippers, scissors and dryers all have the potential to cause harm if something goes wrong. Even in the most careful hands, pets can wriggle or jump unexpectedly, leading to cuts, burns or bruises. If a pet gets hurt while in your care, the owner may look to you for compensation if you have been negligent.
Products gone wrong
Many groomers use or sell shampoos, sprays, balms or treats. But what happens if a pet has an allergic reaction, or a product turns out to be defective? You could be held responsible for any negligence resulting in injury or damage.
The insurance cover you need
1. Public liability
This is there to protect you if someone else gets hurt or something gets damaged because of your business. For example, if a dog in your care escapes and knocks someone over, this cover could help with any legal or compensation costs.
2. Product liability
If you sell or supply any products such as shampoos, treats or accessories, and one of them causes harm or damage, this part of the policy will react if there is any negligence on your part.
3. Care, custody and control
This protects you if a negligent act results in a pet being injured, lost or sadly passing away while in your care whether it’s during the groom, in your salon or van or while waiting to be collected.
Why choose Cliverton?
At Cliverton, we know that working in pet grooming is more than just a job, it’s a passion. We’ve been supporting animal businesses since 1973, and today
our Norfolk-based team of 20 looks after nearly 16,000 customers across the UK.
As lifelong animal lovers, we understand that there are unique challenges in grooming whether you work from a salon or a mobile van.
Every client facing team member holds, or is working towards, a CII insurance qualification. We’re also proud to be the Pet Industry Federation’s preferred insurance partner.
With easy online quote, buy and renew options, and a 99%* customer satisfaction score in 2024, you can count on us to take care of the insurance while you take care of the pets.
* Monthly survey carried out by Benefact Group Jan-Dec 2024. Results based on 126 responses.
Keeping your Earnings
We hear from Lopay, the UK’s only 0% fee payment app, as they join forces with Shake Your Tail to help groomers keep more of what they earn.
Running a dog grooming business is hard work. From caring for clients’ pets to managing bookings, supplies, and staff, every pound counts. Yet traditional card processors still take 1.5%–2.5% of your earnings in fees –money that could stay in your business.
That’s why Lopay – the UK’s #1 rated payment app – has partnered with Shake Your Tail to help groomers keep more of what they earn. Lopay is the only provider in the UK offering 0% card fees, thanks to a unique 100% cashback model through its free Visa debit card.
Here’s how it works:
• Customers pay you by card as usual.
• Lopay charges a standard low fee (from just 0.79%).
• Every time you spend using your free Lopay Visa debit card, you get 100% cashback as fee-free processing credit.
• That means you can effectively reduce your rate to 0% – keeping all of your revenue, fee-free.
It’s a simple, transparent system designed to put money back in your pocket – with no contracts, no monthly fees, and no catches.
And it doesn’t stop there. Lopay also gives dog groomers the tools to run smarter businesses:
• Instant payouts, 365 days a year –Access your money the moment you get paid, even on weekends and bank holidays.
• Cash advances for growth – Apply in-app to fund new equipment, renovations, or marketing.
• Smart expense tracking – Categorise spending and save receipts effortlessly. For busy salons and mobile groomers
alike, Lopay removes the stress of waiting for payments or losing margins to high fees. More money in your pocket means more room to grow, reinvest, or simply enjoy the rewards of your hard work.
Our collaboration with Shake Your Tail at Groomfest is about celebrating the dog grooming community and giving it the support it deserves. Together, we’re ensuring groomers across the UK have access to the first and only 0% fee payment solution, purpose-built for small businesses.
Thousands of businesses have already joined Lopay and are enjoying faster payouts, lower costs, and more control. Now it’s your turn. Whether you’re attending Groomfest or part of the Shake Your Tail community, this is your opportunity to see how much you can save and experience what 0% really feels like.
Lopay – The UK’s Only 0% Fee Card Payment App. https://lopay.com/en-gb
Does your career need a new look? Opportunities available nationwide
We’re all for pets. And pets are all for us – especially when it comes to their grooming needs. We’ve got hundreds of groom rooms across the UK, and they all work to deliver our promise. To keep the nation’s pets looking and feeling at the top of their game.
But we can’t do it without you. Join our team and you’ll find yourself at the heart of a community that celebrates you and your unique skills, while embracing your differences. And it doesn’t matter if you’re just starting out or an expert in pet grooming, you’ll find plenty of roles that will suit you – from Assistant Stylist to Stylist and Head Stylist.
Here’s what makes this even better. We’ll give you all the support and training you need to grow as part of our team. And of course, our comprehensive benefits package, including generous annual leave, an extra day off for your birthday, enhanced pension contribution, and colleague discount, will make sure you thrive both in and out of work.
Keen to find out more? Come and speak to our Pets Grooming team at GroomFest on Sunday 7th September at Stoneleigh Park, Warwickshire.
Alternatively, scan the QR code to find out more and search for roles near you.
The Right Path for You
We hear from Canine Groom School, an international grooming school based in the beautiful Ribble Valley in Lancashire, as they discuss how they help individuals fulfil their dream of becoming a qualified professional dog groomer.
Led by Poppy Maney ICMG, the Canine Groom School has a full team of qualified tutors who are here to not only teach you how to groom professionally and gain your chosen qualification, but also give you the confidence to leave here and grow your own business in whichever way you choose.
We offer City and Guilds Level 2 and Level 3, International Professional Groomers Track 1 and Track 2 and our in-house diploma.
In 2006, Poppy began her grooming career in a mobile trailer, working alongside Steve. What started as a small operation quickly blossomed into something extraordinary, driven by Poppy’s unwavering passion for grooming and her hunger for knowledge.
Recognising early on that grooming was more than just a job—it was her calling—Poppy immersed herself in professional development. She earned her City & Guilds Diploma and went on to achieve the prestigious ICMG Master Groomer qualification, a testament to her dedication and expertise.
As her skills grew, so did the business, evolving from a trailer into a salon and
soon expanding into a thriving chain of salons. But Poppy’s vision didn’t stop there. She was determined to pass on the knowledge she had gained, and so began her next chapter: education.
The grooming school started modestly, offering just a handful of courses each year. Over the past 12 years, it has transformed into a nationally recognised training provider, qualifying around 80 private students annually through both City & Guilds and ICMG pathways.
At the heart of this success is a team of passionate tutors who work tirelessly to ensure every learner is equipped not just with technical skills, but with the confidence and professionalism to build their own grooming empires.
In 2023 we became an official apprenticeship training provider, meaning we can facilitate in-salon-based apprenticeships across England in Level 2 Dog Grooming, Level 2 Animal Care and Welfare and Level 3 Animal Care and Welfare Management, with more course options added in time.
We’ve helped hundreds of animal lovers like you turn their passion into a career. Now, we’re proud to offer government-funded apprenticeships
where you can gain real experience, earn a wage, and become a qualified professional without paying a penny in tuition fees. We also give you your Level 2 Dog Grooming City and Guilds qualification for free when you finish your Level 2 Grooming Apprenticeship, with the option to bolt on your Level 3 Dog Grooming City and Guilds qualification (bolt on fees apply). Whether you’re just leaving school, changing careers, or simply love animals, we’re here to help you build a future you’re excited about.
All our apprenticeships are offered in private salons up and down the high streets of England, so you get first hand practical experience of what it could be like running your own salon in the near future. We can offer these on a full or parttime basis.
For more information visit www. caninegroomschool.co.uk, or for information on our professional grooming qualifications, please call our reception on 01200 445795 or email info@caninegroomschool.co.uk. For information on our apprenticeships, please contact us on 07927186250 or email stevenmaney@caninegroomschool. co.uk.
Canine Safety
As a veterinary nurse and canine first aid educator, Rachel Bean’s life has taken her from training halls across the UK to the frontlines of wildlife conservation in Africa. Now, we hear from Rachel all about canine first aid in the UK and beyond.
One of the things I love most about my work is how universal the bond between humans and dogs is, whether I’m teaching a groomer in Manchester how to recognise the signs of heatstroke or showing a ranger in Zimbabwe how to save the life of a dog injured in a poaching raid.
Later this month I’ll be travelling to Zimbabwe to work with the brilliant team at Dogs 4 Wildlife.
This UK-based charity trains and deploys conservation dogs to protect endangered species in some of the world’s most dangerous poaching hotspots. These dogs are truly remarkable, highly trained, fiercely loyal, and utterly fearless. They risk their lives daily to defend black and white rhinos from poachers.
I’ll be delivering my iPET Network Level 4 Award in Canine First Aid, the only Ofqual-regulated qualification of its kind, to handlers and rangers working with these dogs. I wrote the qualification because I believe passionately that every professional who works with dogs, whether in a grooming salon, a veterinary setting, or on the African plains, should have the skills and confidence to step in when a dog’s life hangs in the balance.
For handlers in Zimbabwe, this training could be the difference between life and death. Imagine a dog like Shinga, deployed to the Imire Rhino and Wildlife Conservancy, being bitten by a snake or sustaining an injury while tracking poachers through thick bush. Out there, there is no vet just down the road; the handlers are the first and often only line of care. Giving them the tools to stabilise their dogs until they can reach help is vital.
Of course, my work isn’t only about far-flung places. I spend much of my time here in the UK working with dog owners, groomers, trainers, and pet professionals. One issue that always comes up at this time of year is insect bites and stings, something every groomer is likely to come across.
Our unpredictable British summer,
with its mix of heat and rain, has been perfect for bugs. Bees, wasps, horseflies, ants, and midges are all out in force, and inquisitive dogs love nothing more than sticking their noses where they don’t belong. The result? Painful stings, swollen paws, and sometimes much more serious reactions.
Most insect stings are relatively minor,
but they can escalate fast. I’ve seen dogs suffer severe allergic reactions, known as anaphylaxis, which can be life-threatening without urgent veterinary care.
For groomers, being able to recognise the early warning signs is crucial. If you see sudden swelling around the face, drooling, difficulty breathing, or collapse, that’s an emergency.
So what can you do in the grooming salon if a client’s dog gets stung?
If it’s a bee sting, scrape the sting out with a card or fingernail – never tweezers. Then, apply a cold compress to ease swelling and pain and observe closely for at least an hour for signs of a serious reaction. Do not medicate; only a vet should advise on drugs like antihistamines.It’s also important to advise owners to keep an eye on their dogs after grooming appointments, particularly in summer when insect activity is high. Groomers are often the first to spot a problem, so your vigilance can make all the difference.
Whether it’s in a UK salon or a wildlife reserve in Zimbabwe, the principle is the same: dogs give us everything, and they deserve the very best care in return.
If you’d like to learn more about my work or canine first aid training, you can visit www.rachelbean.co.uk.
Comfort for Cats
With cats being sensitive to stress, tools and handling, small changes can transform their experience. We share five top tips to help reduce feline anxiety and build trust, making each session more enjoyable for all.
Keep it Calm
Cats are highly sensitive to their surroundings, so the first step in making grooming pleasant is to reduce stressors where possible. Choose a quiet room where cats can feel safe and free from loud noises, other pets, or heavy foot traffic. Soft background music or gentle talking can soothe them during grooming. Always approach cats calmly and avoid sudden movements, as this helps establish trust and keeps them relaxed throughout the groom.
Pick your Tools
The right grooming tools can make a world of difference, and brushes and combs should match the cat’s coat type, using slicker brushes for longhaired breeds or rubber brushes for short-haired cats. Using the wrong tools can cause discomfort, tangles, or even
scratches. Keep clippers, nail trimmers, and grooming wipes within reach so you don’t have to interrupt the process. Always introduce tools slowly, letting cats sniff and inspect them before use if they wish.
Comfort is Key
Cats enjoy grooming more when they’re physically comfortable; consider placing a soft towel, cushion or non-slip mat on the grooming surface to help the cat feel secure. A warm environment is equally as important for cats. Respecting their comfort level creates less struggle and more cooperation, turning grooming into less of a battle!
Positive Reinforcement
Rewards are powerful motivators. Have treats on hand to give before, during, and after grooming sessions. This
teaches your cat to associate grooming with something enjoyable. You can also use praise, petting, or playtime as rewards. Start with short sessions and gradually extend them as your cat becomes more tolerant. Ending on a positive note ensures they won’t dread the next session. Over time, grooming can even become something your cat looks forward to.
Respect the Limits
Every cat has unique tolerance levels, and forcing grooming can backfire. Pay attention to signs of stress such as flattened ears, twitching tails, or growling. If the cat seems overwhelmed, stop and try again later. Patience is key—when cats feel their boundaries are respected, they become more trusting, making the grooming process smoother and more enjoyable for both of you.
CATS
Spotting Signs of Ill Health
Cats are tricky creatures when it comes to their health. Being predator and prey animals, it is in their best interests to hide when they are unwell. They can often make it difficult for even veterinary professionals to spot early warning signs. As a cat groomer, seeing cats on a regular schedule can help you catch some of these signs and be able to highlight them to the cat’s guardian.
Tototh Decay
It is estimated that around 70% of cats develop mouth problems by the time they reach the age of 2. Some of the early signs of tooth decay can be bad breath and drooling. Being a cat groomer, you are going to be getting up close and personal with the cats you see, and you may start to spot some signs that you can let their owner know. Dribbling and drooling can sometimes mean there is a tooth or gum problem. You may not see this during the groom, but you may find other signs that affect their fur, leading you to ask some followup questions. Signs to look out for as a groomer include discoloured paws and lower front legs (easier to spot on lightercoloured cats). Cats often rest their heads on their front legs when snoozing, and if they are dribbling, they can leave yellowy-brown stain marks on one or both front paws. You may also be finding matting under their chin and again stains on their chest if they have been drooling. Some cats dribble when they purr, but if their guardian has noticed more excessive drooling as well as bad breath, it could be a good time to suggest having their teeth and gums checked by a trained vet.
Hyperthyroidism
This is a common disease found more in elderly cats but can appear at any age. The body produces more of the thyroid hormone than needed, which leads to symptoms like excessive eating and drinking (think of a cat constantly begging for food), but the cat is losing weight. A cat that is drinking more is also urinating more. Other symptoms include changes to their fur (matting and grease are common) as well as vomiting and
diarrhoea, plus being hyperactive.
As a cat groomer, you get to feel the cat and check their body condition score. You will be running your hands over them and get to feel how much muscle/ fat etc. is carried on their bones. You may notice differences in the look and feel of the fur between visits, and again this can lead you to ask questions about their eating, drinking and toileting habits. A vet can run a blood test to check T4 levels to assess if the thyroid is working correctly or not, and there are a number of possible treatments if diagnosed.
Arthritis
This is one that goes unnoticed by so many humans. We can take for granted that an ageing cat is slowing down and attribute it to the normal process of getting older. It is common, though, to find a pain condition and sore joints as cats age, just like in humans and dogs.
Some signs to look out for as a groomer are reactivity around the joints (especially the back legs, but I have seen it regularly in the front paws and shoulders too). They may not be comfortable sitting or lying in certain positions, and for older cats I often groom them on a softer surface than a grooming table with this in mind.
I find that cats with pain issues can be more reactive (often mislabelled as aggressive) if you are touching around sensitive areas, so if you spot behaviour changes like this, it is worth a discussion. There is no cure for arthritis sadly, but there are various pain remedies that a vet can prescribe, along with adding in some supplements like salmon oil to their diet to lessen the impact.
Kidney Disease
This is such a tricky one for cats. It can be slowed and reversed in the early stages
A greasy (or dry) coat like this can be the symptom of a health condition. It is worth asking what the cat eats and then they last had a vet check up (especially if they are a senior cat orthings have suddenly changed)
to a degree, but chronic kidney disease is more about management than curing. One of the signs is again changes to the fur. It can become really dull, and you can see a lot of dandruff as the skin is so dry. Other things to look out for as a groomer include bad breath and weight loss. The kidneys are responsible for filtering waste from ingested water, so an increase in thirst and, as a consequence, urination can be signs of a kidney issue, as well as weeing outside the litter tray. Dehydration can occur if it is left unchecked, which can cause weakness and muscle wasting. A blood and urine test will be needed by a vet to check the kidney function, and there are special cat litters available to allow the cat’s owner to be able to collect a sample at home the night/morning before the visit.
Diabetes
This is another common disease found in cats that can show up in changes in their fur that a groomer can keep an eye out for. The fur can become more dull and less groomed, as well as dandruffy, matted or greasy in patches where a cat was previously healthy-looking. Another thing you can spot is a plantigrade stance. This is where the cat walks on the hocks (ankles), giving it the look of flat or rabbit back legs rather than walking on their paw pads.
Further questions to ask the guardian are fairly standard for spotting illness in cats: has their thirst and urination increased? Have they lost weight? Are they eating more? Are they sleeping more? You will notice that diabetes, kidney disease and hyperthyroidism all share similar symptoms and are always worth noting and checking if things change.
What Can You Do?
Cat groomers are obviously not vets and cannot diagnose a disease. What we can do, though, is point out any issues we spot and ask some pertinent questions of the guardian before releasing the cat back into their care. Make sure they are well aware of anything you have noticed and record it on their file so you can check up at the next visit. If the owner has noticed other changes to the cat’s behaviour and routine, hopefully your conversation will be enough to encourage them to book the cat in for a check-up.
Arthritis can cause problems with cats being able to bend into the crazy yoga positions they are known for when grooming (clearly not these cats!)
Cats that are unwell may start going out less and become more lethargic and so not be able to keep their claws in the best condition. If a cat has ingrown claws it is a good time to look at their age and behaviour
Mats forming along the middle of the lower back can sometimes be an indication of a pain condition like arthritis. Matting can also be an issue if the cat has mouth problems making it sore to groom themselves
Clippers & Trimmers
A Groomer’s Guide
We share our top five tips for groomers looking to invest in new clippers or trimmers.
Understand Your Needs
Not all clippers are created equally; the first step in choosing the right tool is understanding your specific needs. Are you grooming daily in a high-volume salon, or are you focusing on precision trims for show dogs? Heavy-duty clippers are best for thick coats and all-day use, while lighter, quieter models may suit smaller dogs or cats who are sensitive to noise. Matching the clipper’s performance to your workload ensures efficiency and reduces strain for all.
Corded vs. Cordless Clippers
Corded clippers deliver consistent, uninterrupted power, which is ideal for long sessions and tough coats. Cordless models, however, offer freedom of movement and reduce clutter, making them especially useful for nervous pets or intricate grooming areas. Many keep both types on hand—corded for bulk
work and cordless for finishing touches. It’s not unusual to switch mid-groom depending on the coat and the pet’s temperament.
Blade Options and Maintenance
The blade system is just as important as the clipper itself; detachable blades allow for versatility and easy cleaning, while adjustable blades are convenient for quick length changes. High-quality steel or ceramic blades stay sharper longer, but they still require regular maintenance. As professionals, we know dull blades cause discomfort and uneven cuts, so oiling, cleaning, and sharpening are non-negotiable parts of our routine. A reliable clipper paired with well-maintained blades makes all the difference.
Comfort and Ergonomics
Professional grooming means hours
of repetitive motion, so comfort is key. Look for clippers with ergonomic designs, lightweight bodies, and minimal vibration. Heat buildup is another factor—some clippers stay cooler longer, preventing discomfort for both groomer and pet. Over time, investing in tools that prioritise ergonomics not only improves your grooming quality but also helps prevent wrist and hand strain.
It’s an Investment
Think of clippers as an investment rather than just a purchase. While budget models may seem appealing, they often lack durability and precision. Premium brands tend to last longer, offer stronger warranties, and provide replacement parts more readily. In the long run, investing in high-quality clippers saves money and frustration. Remember, the right tool not only improves your workflow but also enhances the grooming experience for all.
Where Passion Meets Profession
Dog grooming training at Capel Manor College Enfield
Our nationally recognised dog grooming courses offer complete beginners or experienced groomers the opportunity to progress with their career in a first-class training enviornment.
Apply now for courses starting in September
You’re already making pets look amazing. Let us help you build a thriving pet grooming business you LOVE. From branding to bookings, we’ve got the roadmap. Join a community of pet groomers turning passion into profit.
Look Sharp!
With clippers and trimmers being the unsung heroes of grooming, we discuss the correct maintenance to ensure they perform most efficiently and maximise their lifespan!
Well-maintained equipment is the backbone of grooming, making tasks easier and improving the quality of your work. Here’s how to care for your clippers and trimmers to keep them in peak condition!
Cleaning and oiling your blades is perhaps the most critical part of clipper
maintenance. After each grooming session, hair, dirt, and oils can build up on the blades, making them less effective. If you don’t clean your blades regularly, they can become clogged, leading to uneven cuts, snagging, or overheating.
For a clean in-between groom, remove blades from the clipper and use a small
cleaning brush to brush away any hair and debris. For a deeper clean, soak the blades in a blade wash or disinfecting solution, following the manufacturer’s instructions. Next, apply a few drops of high-quality clipper oil to the blades and run them for a few seconds to help the oil distribute evenly. This oil will help prevent rusting, keeping the blades
sharp and ensuring smooth operation during grooming.
Even with regular cleaning and oiling, blades will eventually lose their sharpness. Dull blades make grooming harder, causing discomfort for your furry clients. If your clippers are pulling or tugging on the fur, or if they’re no longer cutting as smoothly, it’s time to sharpen the blades. To stay prepared, schedule your blades to be professionally sharpened every three to six months, depending on your usage. Try to resist the urge to do everything ourselves; improper sharpening can damage the blades, so if you’re unsure, it’s best to leave this task to a professional!
Even with proper care, blades have a limited lifespan. If you notice your clippers are producing uneven cuts or pulling on the fur despite regular maintenance, it’s likely time to replace the blade. Continuing to use damaged or dull blades can also strain the clipper motor, making it less effective over time. If you notice chips, cracks, or deep grooves on the blade, replace
it immediately. Even without visible damage, if the blade no longer performs well, it’s best to invest in a new one to maintain the quality of your grooming.
The motor is the heart of your clipper; taking care of it is essential to ensuring it continues to perform well and keep clients happy. Running clippers for extended periods without allowing them to cool down can cause the motor to overheat, also reducing their effectiveness and lifespan. To prevent this from happening, give your clippers periodic breaks and make sure the ventilation ports are free from hair and dirt.
Proper storage of your clippers when they’re not in use is also essential for prolonging their lifespan. Store your clippers in a dry, clean environment, out of direct sunlight. Consider using a protective case or a clipper stand to prevent accidental damage. Top tip: avoid leaving the blades attached for long periods during storage, as this can cause them to become misaligned.
Cordless clippers are growing in
popularity among professional groomers for their portability and convenience; however, like all rechargeable devices, they require certain attention to maximise battery life.
To maintain battery condition, fully charge the clipper before each use, but avoid letting the charge deplete completely, as deep discharges can shorten battery life. If you’re not using the clippers for an extended period, store them with the battery partially charged (around 50-70%) to maintain optimal battery health.
Longevity and performance of clippers and trimmers are directly linked to the care you provide them. Regular care and attention, including cleaning and proper storage, can keep your equipment in top shape for years, preventing costly repairs. By investing a little time and attention into maintaining your clippers, you’ll not only extend their lifespan but also improve the efficiency of your grooming sessions, leading to better service for your furry clients and a smoother workflow in your business.
Caring for a Dog’s Dental Health
When we think about keeping our dogs happy and healthy, we often picture long walks, nutritious meals, and regular vet check-ups. But there’s one area of canine health that often gets overlooked — their teeth. The Dog Tooth Fairy shines a light on why dental care is so important and the conditions to look out for.
Why Dental Health Matters
Just like us, dogs can suffer from dental disease. In fact, studies show that over 80% of dogs over the age of three have some form of dental disease. It doesn’t just cause bad breath — dental issues can lead to pain, tooth loss, and even affect vital organs like the heart, liver, and kidneys.
Common Canine Dental Conditions
Bad Breath
Bad breath (halitosis) is one of the earliest and most obvious signs of dental disease. Many owners dismiss it as “normal doggy breath,” but it’s a red flag. Bad breath is caused by bacteria building up in the mouth, causing odours. While it might not sound serious, this bacterial buildup is the start of a chain reaction that leads to much bigger
problems if ignored.
This is the stage where intervention is easiest. By introducing daily or weekly brushing with an ultrasonic tool like the Emmi-pet toothbrush, you can gently reduce bacteria and freshen your dog’s breath without any stress or discomfort
Plaque and Tartar Buildup
If bacteria isn’t removed, it forms a sticky film known as plaque. Over time, this combines with minerals in the mouth and hardens into tartar (calculus), Unlike plaque, tartar can’t simply be brushed away — and it creates the perfect hiding place for bacteria.
You may notice yellow or brown staining on your dog’s teeth at this stage. While it might look cosmetic, tartar is a serious warning sign. Left untreated, it causes gum disease and escalates dental deterioration in the dog’s mouth.
The Emmi-pet toothbrush is designed to tackle plaque before it turns into tartar. By using ultrasound technology (no scrubbing required), it helps break down plaque and bacteria, preventing tartar from building up on the dog’s teeth.
Gingivitis
This is when things get painful for your dog. Gingivitis is inflammation of the gums, caused because of the plaque and tartar bacteria sitting on the gumline. You may notice red, swollen gums, the gums may bleed as they are inflamed and sensitive, and the dog may not like you touching or inspecting its mouth.
Gingivitis is still reversible if caught early. With regular dental care and professional support, gums can heal and inflammation can reduce. The Emmi-pet toothbrush has a healing effect on the gums, not only will it remove bacteria
DOG TOOTH FAIRY
from the gumline with its ultrasonic waves. It will also promote blood circulation and healing on a cellular level. This stage is a vital education point: bleeding/ inflamed gums are not normal. They are an early indicator that your dog needs support before the condition progresses.
Periodontal Disease
If gingivitis is ignored, it develops into periodontal disease — a serious condition where the plaque and tartar pushes it’s way below the gumline, affecting the supporting structures of the teeth. Periodontal disease is graded in four stages:
• Stage 1: Early gingivitis with mild redness, no bone loss.
• Stage 2: Early periodontitis. Small pockets form between teeth and gums, with early bone loss.
• Stage 3: Moderate periodontitis. Deeper pockets, significant bone loss, teeth loosening, pain when eating.
• Stage 4: Advanced periodontitis.
Severe bone loss, loose or missing teeth, chronic infection, and potential spread of bacteria to the heart, liver and kidneys.
At the more advanced stages of periodontal disease damage is irreversible, and professional veterinary dental work (often under anaesthetic) is the only option where deep cleaning and multiple extractions may be required. In severe cases poor canine dental health can lead to a shortened lifespan, as it can impact the vital organs in the dog’s body, the gut microbiome and overall health.
Tips from the Dog Tooth Fairy
• Start dental care early — puppies get used to handling much quicker.
• Pair teeth cleaning with positive reinforcement — make it fun and rewarding.
• Select a diet and treats that will support dental health (raw feed and raw bones are great for this)
• Check dogs teeth regularly, refer to vets if any dental concerns
• Consider professional Emmi-pet sessions, or training to learn safe, effective techniques.
Want to learn more?
If you would like to find out more about Emmi-pet teeth cleaning and the training
expanding – Join Our Fabulous Grooming Team!
As part of our exciting growth, we are recruiting skilled professionals for several roles:
Mobile Dog Groomers – Surrey, North Hants, West Berks and West Sussex
Join our luxury Mobile Dog Spa Team and bring first-class grooming services directly to our clients’ doors. Ideal for experienced groomers who thrive on independence and love variety. No work on weekends, evenings or public holidays.
Mobile Cat Groomers – Surrey, North Hants and South London
Work calmly with confidence in our Mobile Cat Spas, specially designed for feline comfort. We’re looking for experienced cat groomers who understand the art of gentle handling and stress-free grooming.
Salon Based Groomers – Cranleigh, Surrey
Step into our brand-new, state-of-the-art salon. You will be working with a passionate team, delivering exceptional service, and ensuring the highest standards in pet care and customer experience.
About Us
These are exciting opportunities to take on a new, fun challenge and to join a professional, well established, growing business.
Founded in 2012, 4 Paws Mobile Spa is a family owned business, whose aim is provide the most professional, caring service possible to all clients. We always treat our customer’s pets as if they were our own. Also, as the wellbeing of our groomers is so important to us, we do not ask our mobile based team to work during evenings, weekends or public holidays or between Christmas and the New Year.
Our supportive office team is there to help and support our groomers so that they can concentrate on doing the job they love.
Want to learn more?
Scan the QR code or email us at jobs@4pawsmobilespa.com to explore these roles and apply today! Due to our continued success, we are
Grooming Supplies
Artero
W: www.artero.co.uk/dog-
grooming
Facebook: artero.grooming.uk
Instagram: @artero.grooming. uk
Petcetera
T: 01948 668100
E: info@petcetera.co.uk
W: www.petcetera.co.uk
Facebook: petceteraetc
Instagram: @petcetera_etc
Shampoo
Sharpening
For All Dogkind
T:. 020 7148 0316
E: info@foralldogkind.co.uk
W: www.foralldogkind.co.uk
Four Paws Groom School
T: 01606 333765
E: info@fourpawsgroomschool. co.uk
W: www.fourpawsgroomschool. co.uk
Facebook: fourpawsgroomschool
Instagram:@ fourpawsgroomschool
Haddon Training
T: 01672 519977
E: enquiries@haddontraining. co.uk
W: www.haddontraining.co.uk
Facebook: HaddonTrainingLtd
Instagram: @haddontraining
iPET Network
T: 0800 433 4700
E: info@ipetnetwork.co.uk
W: www.ipetnetwork.co.uk
Facebook: @ipetnetwork
Instagram: @ipetnetwork
KD Grooming Studio
Shear Ease
T: 01407 832 800
E: office@sheareaseltd. com
W: www.sheareaseltd.com
Skincare
Leucillin
T: 0345 548 9800
E: info@leucillin.co.uk
W: www.leucillin.co.uk
Facebook: leucillin
Instagram: @leucillin_skincare
Training and Education
Capel Manor College
T: 0303 003 1234
E: study@capel.ac.uk
W: www.capel.ac.uk
Facebook: capelmanorcollege
Twitter: @capelmanor
Instagram: @capelmanor
T: 01963 34110
E: info@kdgroomingstudio. co.uk
W: www.kdgroomingstudio. co.uk
W: www.kellydavis.uk
Facebook: KdGroomingStudio
Instagram: @kdgroomingstudio
Pet Passion to Profit
E: info@petpassiontoprofit.com
W: www.petpassiontoprofit.com
Facebook: Petpassiontoprofit
Facebook: groups/ doggrooming businesshelpandsupport
Instagram: @pet_passion_to_ profit1
Rob Fellows Reiki
E: rob@RobFellowsReiki.com
W: RobFellowsReiki.com/ reiki-for-dog-groomers
Facebook: RobFellowsReiki
FB group: Reiki for Dog Groomers
Instagram: @reikirobfellows
Summit Groomer Training Group
T: 01535 661776
E: enquiries@summitgroomer traininggroup.co.uk
W: www.summitgroomer traininggroup.co.uk
