Chrysalis' 2016 Annual Report: Reflecting the Future

2016 ANNUAL REPORT

REFLECTING THE FUTURE

2 0 1 6 ANNUAL R E P O RT REFLECTING THE FUTURE

Dear Friend,

Chrysalis is a nonprofit organization dedicated to

creating a pathway to self-sufficiency for homeless and low-income individuals by providing the resources and support needed to find and retain employment. employment. needed to find and retain resources and support individuals by providing the for homeless and low-income

to self-sufficiency creating a pathway Photography by John Nyboer

1 organization • CHRYSALIS

dedicated to

For seven straight years, we have seen job outcomes increase for the men and women who have come through Chrysalis’ doors. The more than 2,300 jobs secured by our clients in 2016 is incredible, yet it is only one of several important results.

In 2016, the number of clients moving from a transitional job in our street maintenance social enterprise to outside employment increased by 30 percent. Even those outcomes are eclipsed by the fact that 71 percent of the clients we reached reported that they were still employed 6 months after landing a job.

An annual report presents us with an opportunity to reflect on a full calendar year of our successes, our growth, and our opportunities for the future. In the pages that follow, you will indeed find illuminating statistics and information on programmatic outcomes of which we are exceedingly proud. But this year also marked a moment between what has been and what we expect to be – two significant stages in the Chrysalis story.

At the start of 2016, we stood at the conclusion of

2016 Annual Report

OUR 5-YEAR STRATEGIC PLAN PREPARING TO DOUBLE DOWN

a five-year strategic plan, reflecting on the crucial groundwork and new programs that had been launched as a result of planning put into action.

Our core curriculum of job prep classes had been refined and updated to stay current with the job market trends. We increased our capacity by renovating and improving the footprints of our Downtown and Pacoima centers. We worked tirelessly to grow opportunities through our social enterprise businesses. We also surrounded ourselves with key outside resources, and our network of partners and supporting programs has grown to more than 120 organizations.

We reflected on all of these past achievements, and then asked ourselves to look forward to 2022.

What will be reflecting back at us when we look in the mirror at the end of another five-year strategic plan?

Chrysalis will never rest on its laurels or stop challenging itself to do better. That’s because we believe that everyone should have the opportunity to succeed, regardless of their past or present barriers. Furthermore, we believe that our central

focus on self-sufficiency through employment addresses an unmet need among an underserved population. When we look in the mirror five years from now, we intend to see double the number of job outcomes for our clients!

The Los Angeles Homeless Services Authority (LAHSA) confirmed that the number of individuals experiencing homelessness in the County continued to grow in 2016, reaching almost 47,000. At the same time, data was presented at the 2016 Economic Roundtable conference showing that a job is a needed intervention for 70 percent of Los Angeles County’s homeless population, adding another voice to our rally for a focus on jobs and other supportive services.

As we reflect on the conclusion of 2016, we are spurred to action and ready to take on another ambitious journey. This is more than a challenge to be met – it is a promise to our future clients, because theirs are the faces reflecting back at us in the mirror.

30 staff and board members collectively spent...

..710 hours over nine months developing a plan and gathering data from client focus groups, to help us reach the goal of...

..DOUBLE JOBS in the next 5 years.

Jill Baldauf Board Chair

Hayward Kaiser Immediate Past Chair

CHRYSALIS • 2

ChangeLives.org

Mark Loranger President & CEO

CLI E N T DE M O G RAP HICS We want our clients to love the person they see in the mirror – to believe in themselves and a second chance.

Each person who chooses to participate in Chrysalis’ program has their own set of barriers to employment, but they also have talents that can be utilized or developed to find their own success. Their backgrounds may vary, the challenges they face may be different, but one thing is the same – they want to change their life through a job. In order to help clients meet this goal, we take a personalized approach to each and every one.

FROM THE INSIDE LOOKING OUT: HOUSING & STABILITY

A CLOSER LOOK: INCREASING NUMBER OF WOMEN SERVED

Programs combining rapid re-housing with employment supports, such as the Housing & Jobs Collaborative and Breaking Barriers, are additional resources for clients facing homelessness. These are vital resources as 74 percent of individuals are unstably housed when they arrive at Chrysalis.

28% - with friends or family 33% - homeless Homeless includes clients who may be living in an emergency shelter, transitional housing, or on the streets.

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HOUSING

12% - in a rehab facility 1% - in a motel or hotel

26% - housed

One in four individuals experiencing homelessness in the U.S. is a woman. In LAHSA’s 2016 homeless count, the number of individuals identifying as female increased by 55 percent since 2013. And at Chrysalis, the number of female clients has increased by 10 percent over the last three years.

100% low-income

75%

with their high school diploma or GED

55% criminal record

27%

history of substance abuse

11% veterans

2016 Annual Report

“

Chrysalis wanted more for me, and that made me want more for myself.

- LaShonda - LaShonda Property Manager

CHRYSALIS • 4

ChangeLives.org/Our-Clients

CO RE E M P LOY M E NT P RO GRAM “What do you want to do?” It’s one of the first questions our Employment Specialists ask our clients. Some folks have specific ideas, but many have not had the luxury or have never been asked to reflect on their personal goals. Our core employment program and services are designed to support the groundwork (and even soul-searching) clients do with support from our Employment Specialists.

The first day for a Chrysalis client begins with orientation and a meeting with their Employment Specialist – who will be their personal advocate and case manager. Afterward, our Job Prep classes become the

building blocks to begin the job search. In 2016, our volunteers and staff members contributed to 20,967 hours of core curriculum instruction, helped clients prepare 2,492 resumes, and conducted 2,280 practice interviews.

With more than 2,300 clients landing jobs during 2016, this marked the seventh straight year of growth in job outcomes. Even more exciting is the 71 percent of clients reached who were still working six months after landing their initial job.

A CLOSER LOOK: JOBS & INDUSTRIES Since 2010, the year before Chrysalis launched our last 5-year strategic plan, job outcomes have increased by 50 percent. In 2016, more than 2,300 men and women secured employment with our support.

2,500

14%

2,000

Construction / General Labor

11%

1,500

JOBS BY INDUSTRY

20%

1,000

Retail / Customer Service Warehouse Maintenance / Janitorial

11%

Transportation Administrative / Office Security

500

5% 0 2010

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Food Service

13%

2011

2012

2013

2014

2016

2016

10% 5%

5% 6%

Healthcare Other

2016 Annual Report

A CLOSER LOOK: OUR RESOURCES A reflection of the needs of job seekers in today’s changing job market.

Job Preparation Classes Convictions & The Job Search Class Resume Preparation Practice Interviews Computer & Internet Access Phones & Message Center Mail Center Transportation Assistance Mental Health Counseling Legal Counseling with LAFLA

“

There is a second chance, but you have to find it.

I found mine at Chrysalis.

- LaBron - LaBron Aircraft Cabin Cleaner

Scholarship Funds Driver’s License Fund Work Wardrobe Support Groups Customer Service Training Workshop Women’s Empowerment Program Writing Empowerment Program

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ChangeLives.org/Our-Program

T RAN S I T IO N A L J O BS PRO GRAM Chrysalis first offered transitional job opportunities in 1991, and we have since become a recognized leader in the field. In 2016, 724 men and women worked a transitional job with Chrysalis.

Transitional jobs provide a chance to develop marketable experience and occupational skills within a closely supervised, supportive working environment, increasing the likelihood of success in the job market. We are thrilled to have increased both participation and transitions to outside employment from our three social enterprises in 2016.

The most recognizable transitional jobs are with our street maintenance teams – embedded within 16 Business Improvement Districts throughout Los Angeles

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County. Our clean teams provide local communities with street sweeping, pressure washing, and graffiti removal services. We also have a staffing division, which works directly with businesses in search of temp or temp-to-perm employees.

In November 2016, we launched a game-changing partnership with the City of Los Angeles Office of the Mayor, sponsored

by Caltrans. The New Roads to Second Chances Los Angeles Reentry Employment Program provides individuals on probation or parole the opportunity to work transitional jobs with Chrysalis on highway maintenance crews. At full implementation, we will be deploying six crews of up to 45 workers, five days a week.

724 clients worked transitional jobs

In 2016 the number of

clients hired to work a transitional

job through our street maintenance SOCIAL ENTERPRISE

44%

increased by

contributing to a

record-setting

724

men and women, who earned a paycheck

and an opportunity to change their life!

$3.7m wages earned by Chrysalis clients

361,796 hours worked through Chrysalis Enterprises

5,750+ tons of trash collected

46,803 graffiti tags removed

2016 Annual Report

“

I used to doubt myself. I didn’t have confidence.

Chrysalis gave me confidence.

- Brandon - Brandon Clean Team Member

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ChangeLives.org/Our-Program/Transitional-Jobs

2 0 1 6 F IN A N C I AL S 11% Individuals & Corporations

57% Chrysalis Enterprises

12% Fundraising & Administration

13% Foundations

OPERATING REVENUE & SUPPORT

56% Chrysalis Enterprises

Chrysalis centers

EXPENSES

109

10% Government

9% Events

3

32% Program

full-time employees

390 OPERATING REVENUE & SUPPORT

EXPENSES

Individuals & Corporations $1,543,117 11% Foundations $1,882,518 13% Government $1,425,445 10% Events $1,242,845 9% Chrysalis Enterprises $8,230,758 57% ______________________________________________ TOTAL $14,324,683 100%

Fundraising & Administration $1,696,641 12% Program $4,591,093 32% Chrysalis Enterprises $7,905,991 56% ______________________________________________ TOTAL $14,193,725 100%

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volunteers

2016 Annual Report

“

I am no longer looking back.

I am looking forward. I just continue to grow!

- Darlene - Darlene Sober Living Home Manager & Entrepreneur

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ChangeLives.org/Our-Results

In 2016, a tremendous community of individuals, foundations, corporations, organizations, and government agencies contributed to Chrysalis – making it possible for thousands of Chrysalis clients to secure employment.

Thank you!

2016 BOARD OF DIRECTORS Hayward J. Kaiser, Board Chair Robert E. Hart, Immediate Past Chair Jill Baldauf, Vice Chair Marchell Hilliard, Secretary Paul Stapleton, Treasurer Mark Loranger, President/CEO Marc Ackerman Jeffrey Daly Timothy Dubois Rick Hess Mary Ellen Kanoff Joan Kramer Jonathan Levinson Alan Long Caroline MacDonald Nancy McCabe Karen Murphy O’Brien Gary Newman Peter Nichols Kerry O’Neill Katherine Pope Brett Ratner Colin Shepherd Steven Vielhaber Dana Walden Henry Weissmann Howard Zelikow ADVISORY BOARD Penny Brown Mark Gordon Ronald Hoge Donna Langley Katie Locke-Aviv

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THAN $100K +

The Ahmanson Foundation Anonymous Conrad N. Hilton Foundation The Herb Alpert Foundation Johnny Carson Foundation Seth MacFarlane Foundation Weingart Foundation

$50,000–$99,999

Anonymous Bank of America Merrill Lynch The Carl and Roberta Deutsch Foundation The Green Foundation Hearst Corp Kayne Anderson Capital Advisors Foundation REDF

$25,000–$49,999

Anonymous Carrie Estelle Doheny Foundation The Dan Murphy Foundation DreamWorks SKG Curtis S. Gardner Gesner-Johnson Family Foundation Greystar Hobart Street, Inc. JP’s Peace Love & Happiness Foundation Vicki & Larry London Michael McFerran Lisa & Craig Murray NBC Universal Tracy & Brian Robbins Stand Together Foundation Kara & Henry Steinberg U.S. Bank United Talent Agency United Way of Greater Los Angeles

$10,000–$24,999

3 Arts Entertainment Accenture Marc Ackerman AEGON Transamerica Foundation Airbnb, Inc. Alliance Residential Anonymous ARC Group USA Avenue5 Residential

Jill Baldauf & Steve Grossman Ambassador & Mrs. Frank & Kathy Baxter Melissa Blake & Robert Orci Bob & Dolores Hope Foundation Brad Lemons Foundation Linda & Jerry Bruckheimer California Community Foundation City National Bank Creative Artists Agency Marci & Jeff Daly Dave and Sheila Gold Foundation The David Geffen Foundation Lani F. Dishington Peggy & Timothy Dubois Evolution Media Capital LLC Executive Coatings & Contracting Tammy Farley FOX Gisela & Jeff Friedman Jim Geppert Goldman Sachs & Co. Good Universe Susan Harris & Hayward Kaiser Cynthia & Robert Hart HBO Carol Ann & Rick Hess Martha & David Ho I & G Charitable Foundation Intercontinental Real Estate Corporation Patricia Johnson Mary Ellen & Chris Kanoff Mary Ann King & David Martin Joan & Aaron Kramer La Vida Feliz Foundation Laemmle Theatres Charitable Foundation Damian Langere Jonathan Levinson Maryam & Josh Lieberman Linear City Development, LLC Locke Lord LLP The Lon V. Smith Foundation Janine & Peter Lowy Caroline & Bob MacDonald Kelly & Chris Maness Nancy K. & Patrick S. McCabe Mitchell Silberberg & Knupp LLP Munger, Tolles & Olson LLP Karen Murphy O’Brien & Brett O’Brien Monique & Peter Nichols Nordstrom Oarsmen Foundation

Pacific Western Bank The Parish of Saint Matthew The Pfaffinger Foundation Pinnacle Property Management Services Platinum Dunes Productions, Inc. Sawchuk Family Foundation Robert Shaye Jacqueline & Colin Shepherd Alice Short & Steven Vielhaber Noot & Paul Stapleton Kenny Stumbo Troy and Jenn Tegeler Sharon & Dennis Treadaway TruAmerica Multifamily Uber Union Bank Foundation Venable LLP Walker & Dunlop LLC Wells Fargo Foundation William Morris Endeavor Entertainment Marcie & Howard Zelikow Ziffren Brittenham LLP

$5,000–$9,999

American Business Bank Anonymous Anyone Home Inc. Ms. Loryn D. Arkow Berkadia Claudia & Kevin Bright Cadillac The Capital Group Companies Carl W. Johnson Foundation Castruccio Family Foundation Collective Church Conservice, LLC Rebecca Gayheart Dane & Eric Dane Richard Dane & Cari Wolk Dogwood Building Supply Tara & Brian Eisendrath The Eli and Edythe Broad Foundation Craig Emanuel ePremium Insurance Agency, LLC Denile & James Fisher Fremantle Media Grainger Inc. Ryan Greer Gumbiner Savett Inc. Henry L. Guenther Foundation Lisa & Douglas Holte Judy & Mark Kahn Deborah & Ivan Kallick

Emily & Bryan Kelln Francyne Lambert Caren & Jordan Libit Gary Lichtig Lionsgate Entertainment Company Management 360 Anthony Marguleas Jeffery McFarland Package Concierge The Page & Otto Marx, Jr. Foundation Platinum Equity Katherine Pope & Richard Robbins PricewaterhouseCoopers Rentlytics, Inc. Mark Robbins James Roehrig The Rosenthal Family Foundation Rotary Club of Los Angeles Scott Family Foundation Kevin Shannon Sklar Kirsh LLP Laura & Karl Slovin Karen & Ryan Somers Nadia Stumbo Greta & Ray Taylor Tim Allen Foundation Visionary Women Stephen M. Walbridge Warner Bros. Entertainment, Inc. The Willow Foundation Chic Wolk

$2,500–$4,999

American Society of Travel Agents, Southern California Chapter Erik Anderson Anonymous Apartment SEO, LLC Ani Aramian Arlene Foundation James Beaubien & Susan K. Welsh Patty & Peter Best Bluegrass Films Sheila & Brett Bouttier Taylor & Brian Bowis Susan Brauneiss & Marc Gamsin Donna & Michael Broder Stephanie & Harold Bronson Amy Ann Cadwell Ellen & Wayne Carmona Comerica Bank Alison & Richard Crowell

2016 Annual Report

NK YOU! Savitsky, Satin & Bacon Ilene & Richard Sheldon Sidney Stern Memorial Trust Melinda & Art Spigel Elicia & Guy Starkman Shem Streeter Valet Waste Claire & Mike Van Konynenburg Verizon Aurora & Marc Weinstock Patricia Wheeler World of Wonder Productions Tammi & Michael Wright The WWWW Foundation Zumper, Inc.

$1,000–$2,499

Marc D. Alongi Anonymous Bad Robot Productions, Inc. Mark Baker Sanford M. Baklor & Arlene Kaufman John L. Barber Sharon L. Barlow Patricia & Michael Barrett Taylor & Richard Beale The Beall Family Foundation Diane Beardmore Bruce Beck Betsy Beers The Benevity Community Impact Fund Tammy & William Berg-Hillinger Lynne & Jason Bidwell Selma Blair Katie Bloom Rachel Bloom Jill Botway Julie Brawn-Whitesides Brentwood Presbyterian Church Barry Brooker George Bryson & Alina Sanchez Celine Bundy-Kahn & Robert Kahn Anne & Walt Burkley Pamela & Scott Carleton Deborah & Daniel Castellaneta The Cecile and Fred Bartman Foundation Will Chamberlain Justin Chambers The Charitable Foundation Charles E. & Dorothy K. Brown Foundation Charles Schwab Foundation

John Coda Leah G. Cohn & Andy S. Davis William L. Cole Kevin Crotty John DeFazio Denise & Michael DeSantis Barbara & Edward Dreyfus Faye & Vincent Drouillard Harriet & Frederick Eilber Randall Emmett Deborah & Maury Fagan Trevor Fase Brendon Feitelson Noelle & Brent Fletcher Christopher Fraley Frederick R. Weisman Philanthropic Foundation Richard Friedman Marilynn & Richard Garcia Karen & Lindsay Gardner Jackie & Greg Geiger Gendler & Kelly Susan & Tony Gilroy Steven Glodney Tracey Gluck Karen Gold Jason Goldberg & Soleil Moon Frye Paul S. Goldman Mark R. Gordon Granada Hills Woman’s Club Daniel Grossman Aliza & Marc Guren Alison & John Hawkins Marchell & Dave Hilliard Dianne & Ronald Hoge Dale & John Hopmans Houlihan, Lokey, Howard & Zukin Hulu Ted Hwang Vicki & Preston Johnson Jonathan Jordan Theresa Kang-Lowe & Jonathan Lowe Karen Kaplan Jake Kasdan Kyle Kinane Kirkland & Ellis Foundation Anthony Kitchener Susan & John Krambeer Eric Kranzler Mike Ladwig Robert Laikin Sharon & Michael Landau

LEM Capital, LP Lloyd Levine Serena & Shawn Levy Neil Mahoney Barbara A. Marcus The Marcus & Millichap Company Foundation Peter McMillan & Theresa Strempek Carol & Bill Mechanic Dave Meissner Lois & Hugo Melvoin John Merriam Michael & Susan Dell Foundation Giving Fund Christine & Dennis Miller Cynthia M. Miller Jeff Miller The Mohn Family Foundation Dorothy G. Moore Rick Mordesovich Farshad E. More Louise Moriarty MPNR Properties Shelley Mulitz My Building Storage Tomoko Nagashima Barb Neff Peggy North Dana Owens Pacific Palisades Newcomers Club Eleanor & Glenn Padnick Participant Media Productions Nancy & Nimish Patel Christopher Pawlak Sophie Pierce Pinnacle Contracting Corporation Joyce Price Pyramid Foundation, Inc Rawlings Family Charity Richard J. Riordan Fund Shawn Ries Edward Ring The Robert and Coley Elder California Foundation Sean Robins Laura & Louis Rohl Lois Rosen Roy E. Crummer Foundation Carl Rutschow Joseph Ruvolo Debbie & Naty Saidoff Jennifer & Fred Savage

Bradley Schneider Marcia & Michael Schoettle Stacy & Jesse Sharf Barry & Frankie Sholem Andrew Siskind William Spero Judith & Howard Steinberg Kathryn Steinberg Steve Tisch Family Foundation Tammy Strome Stroock & Stroock & Lavan LLP Tanu & Shyaam Subramanian Super Deluxe Jocelyn & Ben Thompson Jovan & Michael Trapani Turner Broadcasting UBS Wealth Management - Employee Giving Programs Updater Lin & Alan Vlacich Karen & Gary Wagner Wallis Foundation The Walt Disney Company Norah & Brian Weinstein Susan & Thomas Weisner Martha Wells Stewart Weston Marcia E. Williams Betty Wollard ZEFR Barbara & Joel Zimmermann Rochelle Zimmerman

Government Funders

California Department of Transportation City of Los Angeles City of Santa Monica Corporation for National and Community Service County of Los Angeles Los Angeles Homeless Services Authority U.S. Dept. of Health and Human Services U.S. Dept. of Homeland Security Federal Emergency Management Agency U.S. Dept. of Housing and Urban Development U.S. Dept. of Labor

This list reflects financial contributions received in calendar year 2016. Thank you to all of our supporters!

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ChangeLives.org/Donor-Honor-Roll

CTBC Bank Corp. (USA) Diana Cutler Lisa D’Andrea Schwartz & Thomas Schwartz Michele & Dave De Wenter Decas Cranberry Products Jessica & Jason Diamond Daniel DiGiallonardo John Donaldson Edgewood Partners Insurance Center Elkins-Jones Insurance Judy & Norman Franz Game Seven Marketing, LLC Mary F. & Richard M. Genow Anna Getty Rosetta & Balthazar Getty Gibson, Dunn & Crutcher LLP Rebecca & Mattis Goldman David Goodman & Wendy Felson Jessica & Adam Goodman Richard Goodman Susan & Marc Gross Halal or Nothing, LLC Hanover Financial Company Gayla & Michael Hope Ann & Brian Horner Stan Jones Juniper Post Jeff Kelleher KLM Foundation Latham & Watkins LLP JoJo & Salvador LaVina Law Rocks, Inc. Leonard Green & Partners, L.P. Katie Lichtig & Mark Loranger Florence & Mike Madani Rose McMillen Penny Meepos & Stuart Rosenberg Suzanne & Norman Metcalfe Metro-Goldwyn-Mayer Studios, Inc. Nu Image Michael O’Donnell Parcel Pending Inc. Mary Parent Kelly & James Patricof Tina & Dave Payne Ann & Michael Ray Retail Link Associates, Inc Wayne & Leslie Rice Raina & David Rosenblum RSM US LLP RZH Enterprises Inc.

“

Chrysalis and my Employment Specialist were what I needed to go forward and not look back.

Now, I am part of something bigger. I am paying it forward.

- Kellie - Kellie

2016 John Dillon Award Recipient / Order Fulfillment Captain

13 • CHRYSALIS

2016 Annual Report

Reflecting back on 15 years of Butterfly Ball

The Spirit of Chrysalis Award was presented to Queen Latifah, Brian Robbins, and Hank Steinberg,

“

We are the embodiment of second chances.

We are the embodiment of hope. Of dreams.

- Queen Latifah

while Chrysalis client Kellie Williams was recognized as our John Dillon Award Recipient.

Thanks to our Philanthropic Partner Kayne Anderson Capital Advisors Foundation and sponsor Cadillac, as well as our incredible event Co-Chairs and Committee members, Chrysalis’ Board of Directors, and all of our attendees, this unforgettable evening raised over $1.4 million to change lives through jobs!

Chrysalis Butterfly Ball Co-Chairs Rebecca Gayheart-Dane, Founder Rick Hess Donna Langley Josh Lieberman Katherine Pope Richard Weitz

CHRYSALIS • 14

ChangeLives.org/Butterfly

2016 marked the 15th anniversary of Chrysalis’ signature event, Butterfly Ball. On June 11, more than 700 leaders from the fields of entertainment, real estate, finance, and law gathered at the home of Board Chair Hayward Kaiser and Susan Harris – hosting for the tenth year in a row.

“

Having a job helped keep me focused on the image of prosperity that the labor of my hands would ultimately bring into fruition.

- Demetrious - Demetrious Custodian & Artist

Together, we are changing lives.

ChangeLives.org/Donate (310) 401-9424 Give the gift of time.

ChangeLives.org/Volunteer Doing good makes good business sense.

ChangeLives.org/Hire CHRYSALIS CENTERS Downtown Los Angeles 522 S. Main St. Los Angeles, CA 90013 (213) 806-6300

Santa Monica 1853 Lincoln Blvd.

Santa Monica, CA 90404 (310) 401-9400

San Fernando Valley 13545 Van Nuys Blvd., #1 Pacoima, CA 91331 (818) 794-4200

58,000+

clients have turned to Chrysalis for support since 1984. #SuccessBells

ChangeLives.org @ChrysalisLA | #ChangeLives