YOUR GUIDE TO SETTLEMENT - VICTORIA RESIDENCES

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Your Guide to Settlement

A message of congratulations from our CEO!

DearPurchasers,

IwantedtotakethisopportunitytoexpressmygratitudeforchoosingLandmarktodevelopyournewhomeatVictoria& George,Kogarah.

AtLandmark,weunderstandthatpurchasingapropertyisasignificantmilestoneandatestamenttoyourdreamsand aspirationsandwe’rethankfultohavecontributedtomakingthisareality.

Yourtrustinourteamandvisioniscriticaltooursuccessandwe’recommittedtoupholdingthehigheststandardsof quality,craftsmanshipandcustomerservice.Yoursatisfactionofyournewhomeisimportanttousandattheforefrontof everythingwedo.

Aswedrawclosertosettlement,weremaindedicatedtoensuringyourexperiencewithLandmarkcontinuestobe exceptionaltodayandformanyyearstocome;weviewyouasavaluedmemberofourcommunity.

Ifthere'sanythingyouneedoranyfeedbackyou'dliketoshare,pleasefeelfreetoreachout.

Congratulations,welookforwardtobeingapartofyourjourneyandcreatinglastingmemoriesin yournewhome.

Warmregards,

Welcome from Landmark

This pack has been created with you in mind, our Victoria & George customers. As settlement nears, we wanted to help you prepare for next steps. Inside you will find all the necessary information to ensure a smooth transition into your new home.

We’re making great progress at Victoria & George! The George building has received its Occupation Certificate, and we’re busily preparing for settlement in the next few weeks. Our team is now fine-tuning each Victoria residence to completion.

This place has been designed to create a sense of belonging, connection and living well.

We hope you enjoy this pack and find the information useful. If you have any questions, please reach out.

Regards, Desi Siozos

Landmark Group
Customer Care
customercare@landmarkgr.com +61 447 220 437
Manager

Construction Update

Victoria & George have now completed their structure, reaching heights of 12 and 11 storeys, respectively. Delivering 173 residences, this new residential precinct will be a central part of the vibrant, up-and-coming neighbourhood of Kogarah.

As settlement draws closer, your residence is transforming into the home you’ve always wanted. Our dedicated building team is working hard to ensure highest quality finishes are delivered, not only meeting your expectations but also the standards that Landmark holds for itself.

Over the next few months, our focus will be on completing joinery, installing flooring and commissioning services within the Victoria building.

Landmark Group

Next steps towards settlement

Settlement Process

Victoria (Victoria Street)

1

SOLICITORS

Your chosen solicitor will receive information regarding the purchase of your apartment, including a formal settlement advice notice from Landmark’s solicitor Colin Biggers & Paisley.

To ensure a smooth settlement, it’s critical you maintain close contact with your solicitor - they are key to booking and finalising the settlement of your apartment.

2

FINANCE

If you require finance to complete your settlement, it’s important to finalise lending with brokers or financial institutions as soon as possible. This ensures funds are ready when settlement is called.

3

VALUATIONS

Your finance institution may require a property valuation prior to settlement. If this is the case an appointment can be made by contacting Paul Mystriotis on 0438 541 871 . Purchasers can not be present at valuations and inspections can be undertaken within 1 - 2 months of settlement (approximately mid May 2024).

Landmark
Group

4

Landmark’s Customer Care team is on hand to help new residents settle into their apartment, addressing any needs and concerns. They will be your main point of contact, handling any inquiries, request and complaints. George (Regent Street)

PRE-SETTLEMENT TOUR

The purpose of a pre-settlement tour is to give buyers the opportunity to confirm the property meets their expectations.

Landmark’s Customer Care team will conduct these tours and will also give you more information about the building’s features and common areas. An invitation will be sent in due course confirming your tour date and time (approximately early July 2024).

5

SETTLEMENT & KEYS

Settlement day (approximately mid July 2024) is the day the buyer takes possession of their apartment. The Landmark Customer Care team will be on hand to handover Settlement Packs, including apartment keys and fobs.

6

CUSTOMER CARE

Landmark Group
Settlement Process

FAQs

Pre–Settlement Tour

When will the Pre-Settlement Tour take place ?

These tours are anticipated to take place approximately early July 2024. We look forward to sharing this exciting milestone with you, where you can view your apartment and start to visualise your new home. Specific dates and times will be shared by the Landmark Customer Care team.

What will we do during the tour?

Primary purpose of the tour is for customers to evaluate the condition on the apartment including; functionality of appliances, fixtures, electrical systems, heating, ventilation and air conditioning and overall general appearance. You will also be shown common areas, shared amenities, car space (s) and storage cage (s).

What should I do if I notice a defect?

At Landmark we have a rigorous defect identification process, if however, repairs or improvements are identified during the tour, please bring this to our attention and we will arrange rectification in accordance with your Contract of Sale.

What if I can't attend the Pre-Settlement Tour myself?

Please notify your solicitor. A written notice from the purchaser is required, outlining who will be attending the tour in your place.

Landmark Group

FAQs

Getting ready for Settlement

When is settlement?

Settlement occurs on the "Date for Completion" stated in your contract for sale. This date is determined by Landmark's solicitor issuing a notice to your solicitor, confirming the fulfillment of specific milestones outlined in your sales contract, including the registration of essential documents (e.g. strata plan, by-laws and lot lease) and obtaining an Occupation Certificate for the property. It is important to review your contract and consult with your solicitor about the timing and process. We’re anticipating settlement will be in approximately mid July 2024.

How much will I need to pay at settlement?

Once settlement is called upon, your solicitor will book the settlement date with Landmark's solicitors. All legally required documentation, including the settlement adjustments, will be issued to your solicitor. For further information and guidance, we recommend reaching out to your solicitor.

How do I ensure settlement on the due date?

Top tips include:

• Confirming settlement date with your solicitor.

• Finance approval. Ensure this is arranged by your broker or financial institution and they have settlement timeframes.

• If you are travelling, make sure alternate measures are in place.

What if I can't settle on settlement date?

If you are unable to settle on “Date for Completion” as outlined in the Contract of Sale please let your solicitor know immediately and they will discuss potential consequences.

What if I’m leasing my residence?

Once settlement has occurred, you are more than welcome to advertise and conduct open inspections with potential tenants.

Landmark Group

FAQs

Settlement Day

What happens on Settlement Day?

Once settlement has occurred, Landmark’s solicitor will contact your solicitor and you will have access to your Settlement Pack and residence keys. Note this will not happen without confirmation of successful settlement by Landmark’s solicitor.

What is a Settlement Pack and how do I get it?

Settlement packs will be made available in your apartment and include;

• Keys and fobs: main door, building and parking entry, balcony and window and storage cage.

• Home Owner’s Manual provides essential information and instructions regarding the maintenance and operations of a resident’s new home. Maintenance manuals and warranties are included. The Home Owner’s Manual will be made available digitally on a USB. We’ve ensured the information will be easy to locate and consume. We hope you find this tool useful and easy to use.

Have you organised insurance on your new property?

We recommend that you obtain all the relevant insurances for your new property on the day of settlement. If you are leasing your apartment, Landlord insurance should also be considered. Please note, building insurance is covered by Body Corporate.

What if I’m not physically here for settlement?

Please ensure all arrangements are made with your solicitor who will undertake the settlement for you. Landmark’s solicitor will notify your solicitor once settlement is complete.

Landmark Group

FAQs

Moving In

Who is responsible for connection of services?

Electricity

The responsibility of connection services lies with the owner and should be organised from settlement day. At Victoria & George both towers are powered by Origin Energy who provide you with a competitive offer.

Gas

Gas is supplied to all residents for gas cooktops, except for NDIS apartments who will operate electric cooktops. Upon settlement gas will be connected so no individual connection is required. Gas (cooktop consumption only) will be charged via strata levy. Hot water consumption will be individually metered through Origin Energy.

Water

Sydney Water is the water utility that provides water, wastewater, recycled water and stormwater. Once settlement has taken place the NSW Land Registry Services will officially register you as the new owner of the property, which automatically prompts Sydney Water to contact you. They will discuss relevant information needed to set up and manage your account.

Telephone, Internet and TV connection

These connections are provided in each apartment. The building has an embedded network with Opticomm who have their own list of service providers that you can arrange connections with.

Please note more information regarding utilities will be included in the Home Owner’s Manual.

Landmark Group

FAQs

Moving In

How does moving in work?

Further detailed move in instructions will be given closer to settlement, however it’s a requirement that owners schedule their preferred move in date with Building Management at least 24 hours prior. This is to ensure there is adequate space in the lifts for everyone to move in. Ensuring your move in is booked will help prevent any damage occurring to common property and will ensure that your removalists do not need to wait for access. It’s important to ensure your removalist has the right insurance, specifically covering damage to common property.

What if I need extra keys?

You will receive your set of keys upon settlement; however we understand that in some instances additional access devices may be required. Please email any requests for additional devices to Building Management after settlement. Once a key procedure has been set at your first Annual General Meeting, your request will be processed. A deposit or fee will be required, as determined by the Owners Corporation at the first Annual General Meeting. A limit on additional access devices may also be applied.

When is the first Annual General Meeting (AGM)?

The first AGM will be held within two months of the expiry of the initial period (once two thirds of the building have settled). We encourage you to attend this meeting so that you may meet your fellow owners and neighbours and vote on a number of matters such as:

• Election of the Strata Committee

• Election of Building Management Committee representative

• Your budget

• Appointment of contractors

Landmark Group
Landmark Group Questions Who can I speak to if I have any questions between now and settlement? Customer Care Team customercare@landmarkgr.com FAQs

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