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Thank You for inviting Chamberlains to value your property... ...your first step in the process of achieving a stress free tenancy. By placing your trust in us you are tapping into an unrivalled source of letting expertise and local property market knowledge that’s completely focused on one outcome – finding you the best tenant! Our aim has always been to give exceptional service to our landlords – and over the last 20 years we have created a track record locally that you can depend on. As a result, our business continues to grow,
E T S 6 OU R C C U S TO www.chamberlains.co 01626 883156
@
rentals@chamberlains.co
Property Lettings | Property Sales | Block Management | Financial Services | Conveyancing
helped by outstanding recommendations and referrals from our clients. As you’ll no doubt recognise, not all letting agents are the same – especially in today’s marketplace.Yet we believe those old-fashioned qualities of personal contact, listening to your individual needs and understanding of the local market are what sets us apart. This simple guide is designed to give you more information about the steps we take to let your home for the best price possible with minimum voids and to give you the outcome you are looking for. Welcome to Chamberlains. We hope you enjoy this guide.
oundly Michael F Director
EPS C E SS
op er Ja m e s C o Director
I cannot speak highly enough of Chamberlains estate agency and especially their rental team. They are efficient and quick to deal with any issue arising with the property I rent out. They are always helpful and friendly. I would certainly recommend them to anyone.
- Mary H
Google Reviews
Would highly recommend the team at Chamberlains Newton Abbot branch. Their fully managed service is excellent, hassle free and I would highly recommend this to any landlord considering renting out their property. Professional service all round and everyone I have dealt with has been superb. Special thanks to Nikki for her continued hard work and very detailed and thorough inspections, and to Steve for setting up the initial rental. - Benjamin H Google Reviews I have been dealing with Steve at Chamberlains in Newton Abbot, whom not only has been so informative, with a nothing is too much trouble approach, always returns my calls and provides me with any information that I have asked. Steve is an absolute asset to Chamberlains an accomplished professional with profound integrity. I can’t recommend him high enough and indeed his office for the superior Rental Services, which separates them from any competitors.
- Laura B
Google Reviews
Intro / 2
Shhhhhhhhhh Don't tell anyone! (yet)
1
Discreet marketing on Facebook / Create intrigue / Find the best tenant / Test the price
Before marketing your property we do lots to flush out the most likely tenants. Our work starts with a listing on our VIP members group on Facebook. We give very limited info and just three photos.
3 / Step One: Shhh
Coming Soon... A sense of urgency
2
Coming soon advert / Gets tenants asking questions / Create urgency
G N I M CO Soon
Next we’ll send out a ‘Coming Soon’ notice to our mailing list of tenants who are looking for a home just like yours. Again, the aim is to create intrigue. We’ll promote very limited information along with the date the property is going live on the websites to create urgency. This is another technique to draw out the very best tenants rather than relying on the property websites like Rightmove.
Step Two: Coming Soon / 4
Sharpen the Axe...
3
Preparation is key
3
Great photography / Brochure production / EPC & floorplans / Attention to detail
5 / Step Three: Sharpen the Axe
While we’re dealing with enquiries from Facebook and our mailing list, we’re busy preparing the details and having great photos taken. We’ll also be getting the EPC and floorplan ready. You'll be amazed at the quality of our marketing material - making your property better than anything else in the price range. It’s really important to get this right and only launch when everything looks perfect.
Give me six hours to chop down a tree and I will spend the first four sharpening the axe. - Abraham Lincoln
4
GO.GO.GO.
Launch day
4
Advertise on websites and property portals / Erect a ‘To Let’ board / Chamberlains exclusive property paper / Launch the full listing
As soon as you have reviewed and approved all the marketing material, we swing into action with our full marketing campaign. This includes online and in-branch advertising including window display in our local shop and on our own website, onthemarket and Rightmove. Your property will also be featured in our Chamberlains newspaper – the only property newspaper delivered free of charge to every home in the area, by the way! We will also email and contact matching tenants again, sending them the full details of your property and encouraging them to view. We'll also put up a ‘To Let’ board outside the property.
Step Four: Go. Go. Go. / 6
5
Moving tenants in Finding the best tenants, due diligence, setting up the paperwork, ensure compliance
5
Feedback from viewings / Advertising effectiveness / Regular contact / Informed decisions
After we’ve done viewings, it's likely we will have a number of tenants who’d like to live in your property. We’ll ask them to fill in an application form and work out who is the most suitable, we will go through them with you. Once we have the very best tenant we’ll do all the necessary checks and prepare the tenancy agreement. When the move in day arrives, we’ll ensure that all of the regulations and legislation are complied with and the monies are in place. At that point we’ll hand over the keys and send the money to your account.
7 / Step Five: Moving In
5 6 Time for you to relax.. Making it a reality
6
Same day payments / Detailed statements / Problem solving / Regular inspections
Now we’ve put the ideal tenant in your property, we’ll keep in regular contact with them and send you photographic inspection reports regularly so you can see your property is being looked after. We will be the main point of contact for your tenant, so you don’t have to worry about any issues or calls that could occur at any time. The rent money will be paid to you as soon as we receive it each month, along with a detailed statement. So, sit back, relax and let us look after your investment. You’re in safe hands.
Step Six: Relax / 8
Qualified Experienced Competent A property is usually one of your most valuable assets, so when thinking about renting it out it’s vitally important that you rely on a letting agency team that’s totally professional. All Chamberlains staff are either qualified through the Association of Residential Letting Agents (ARLA) or are studying for the qualification.
We Offer Qualified & Experienced - Property professionals, working for you. Safe Hands - Looking after your property and your best interests. A Dedicated Team - With you every step of the way. Approachable & Friendly - We're here to help you, when you need us.
Surprisingly, many letting agents have no qualifications at all! In addition, all our employees have to go through criminal background checks before they are employed by Chamberlains. Your property is in safe hands! For further peace of mind rental income paid to us is fully insured so you know your money is safe. We are also registered with the Property Ombudsman and follow their strict code of practice so you can be sure you get our best attention at all times.
9 / Meet The Team
Assured by:
Lettings
Lettings
Michael Foundly
James Cooper
Steve Hill
Michelle Law
Director
Director
Manager
Senior Negotiator
Lettings
Lettings
Newton Abbot
Teignmouth
Shirley Grove
Nicki Morris
Helen Potts
Dave Whale
Accounts
Negotiator & Inspections
Manager
Manager Bovey Tracy
Teignmouth
Bovey Tracy
Newton Abbot
Zoe Ford
Mark Thompson
Amy Wilson
Mia Carus
Senior Negotiator
Senior Negotiator
Negotiator
Senior Negotiator
Teignmouth
Newton Abbot
South Hams
Bovey Tracy
Yvonne Graves
Craig Bastow
Ian Bransdon
John Kirtland
Negotiator
Negotiator
Valuer
Saturday Negotiator Meet The Team / 10
www.chamberlains.co
@
rentals@chamberlains.co Lettings – 01626 883156 Newton Abbot – 01626 365055 Bovey Tracey – 01626 818094 Teignmouth – 01626 815815 South Hams – 01803 898321
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