Canyon Creek Life - Issue 58

“I met Gary Carley in 1976 when I was 12 years old as he called on our family-owned business. Gary made me my first loan to buy a car in 1979. The loan was for $1,100.00. Now decades later he has been the banker for four generations of the Hauk family. The loan volume over the years has increased substantially to millions of dollars. I still love the relationship with Gary and Texas Republic Bank and I would not change."

Letter from the EDITOR

The past few weeks have been filled with end-of-school-year excitement and activities! Now comes the good stuff…lazy summer days, kids riding their bikes or walking to Sweet Firefly for ice cream or shaved ice, lemonade stands popping up on corners throughout the neighborhood, movie nights out by the pool. What’s not to love about summer in Canyon Creek?!?!?

And in just a few weeks, the CCHOA will host its annual Fourth of July parade and celebration. It’s so fun to see all the festively decorated golf carts, bicycles and parade floats. I also love seeing generations of families lining Lookout Drive in anticipation of the parade. No matter how hot it gets, the neighborhood comes out to celebrate America.

I feel so lucky to get to highlight some of those folks in this issue of Canyon Creek Life. Our spotlight begins with Drs. Seema and Praveen Rao and their children, a fun-loving family who loves adventure. You’ll also meet Drew Hodnett, rising senior at JPII High School and recent Eagle Scout recipient.

Alfie the parrot is our pet of the month and he has much to say about his life with his parents, Carol and Mike Llewellyn. We’re also introducing you to Jill Murawski of Senior Living Specialists, a neighbor whose help you can rely on when dealing with finding a place for aging family members to live and so much more.

Finally, Prairie Creek Elementary dads of sixth graders have an annual end-of-year campout, and you’ll get to learn about the genesis of that fun event. It’s such a unique bonding experience, one of the many ways Canyon Creek is such a special place to live.

As always, we hope you’ll support the advertisers who make this magazine possible. Enjoy your summer and Happy early Fourth of July!

Patti Otte

Publisher Kyla Obert

Editor

Patti Otte

Ad Sales Mike Obert

Designer Open Look Business Solutions

Contributors

Wilson Allen, Lisa Parelli-Monaghan, Angela Green, Ryan Amerson and Patti Otte

Special Thanks

Drs. Seema and Praveen Rao, Jill Murawski, Carol and Mike Llewellyn, Mike Obert, Mike Studebaker, and Drew Hodnett

For Advertising Questions, please email mobert@hylogroup.com

For Editoral Requests, please email nominations@hylogroup.com

HyperLocal Media

224 W Campbell Rd, STE 428 Richardson, TX 75080

Managing Partners Mike and Kyla Obert

Stunning Pool by Hobert Pools

Noemi Quillin

Photos by The Joyful Green and Jimi Smith Photography

Alfie, the African Grey Congo Parrot

ALFIE: My given name is Alfred, I answer to Alfie, but prefer Alfer or Alf. I’m an African Grey Congo Parrot known for my extensive vocabulary. My plumage is mostly grey with a scarlet red tail. I weigh a pound and I love to talk and get into trouble, alot.

My earliest memory was struggling for air, trying to free myself from the bottom of a heap, underneath five of my siblings in a cramped, warm, brightly lit room. Suddenly, a hand pulled me up and I felt a bit dizzy, but quickly regained my equilibrium. This tall creature attached to the hand returned

to feed me every day. She taught me how to talk, socialize with other flocks, appreciate music and discover new foods. My mommy’s name is Carol and she chose me.

My flock showed me how to navigate throughout my new house before I discovered my own voice at seven months old. They chopped down a few tree limbs from our crape myrtles and built special trees for me to practice flying maneuvers and a very big perch where I learned to dance and develop my vocabulary skills by watching Sesame Street. Now, I know how to ask for “Cook-

ies” when I’ve been especially good, while also trying to refrain from dive bombing one of my *flight challenged* flock.

It’s entertaining to watch them try to catch me in flight; I just laugh! Whenever we take a road trip, I love to sit in the front seat in hopes of catching a smile or wave from a passing car full of humans, or a zipline fly and bike ride in a new place, but mostly I love to fly at the school across the street from my house.

I enjoy learning and at last count have exceeded 600 words and phrases, but nothing

too colorful, if you catch my drift. My extended family includes the outside world of bunnies, birds and a particular squirrel who taps on my kitchen window, begging me to share my pecans or cashews. Please feel free to say hi if we ever cross paths at Sweet Firefly, Dos Arroyos, the park, or as I soar from the handlebars of Mom’s bicycle.

I love my family and am a bit envious of my human brother, but I feel the safest perched on my daddy Mike’s head or shoulder. Sometimes I see someone else that resembles my daddy and I startle him if I fly to the top of his head by mistake. At home I love to cuddle with my mommy on the sofa; she knows how to preen my new feathers or put me to sleep with a head scratch. I love meeting new people and “talking” to them when I’m not feeling too shy.

Mom says to be prepared for a lifetime commitment with flexibility and patience if you decide to get a bird like me because we have special needs and are so fragile but wonderful.

CAROL: Our family includes Mike, Carol and our son Jeremy Llewellyn. We moved to Canyon Creek in 1995 when Jeremy entered the second grade at Canyon Creek Elementary. Jeremy completed his higher education at UNT and resides in San Francisco. Alfie joined our flock in 2013.

There’s something very special about the Canyon Creek community and whenever we return home from near or far, we always feel thankful to have nurtured our family here. Our modest home is a perpetual labor of love…in progress. We continue to meet amazing people as this neighborhood evolves. I hope and pray that Jeremy will look back with his own treasured memories of growing up in Canyon Creek.

Family of the Month

The Rao Family

By Patti Otte

Back in 2005 when Seema Mahale and Praveen Rao sat down next to one another during an anatomy lecture at UT Health San Antonio, a friendship began which would change the course of both their lives. The children of immigrants, Seema and Praveen understood each other’s journeys balancing a traditional Indian upbringing with American high school experiences. They also shared a deep love of family.

Seema grew up in Round Rock, Texas, where most of her family still resides, and attended the University of Texas in Austin. Praveen spent much of his childhood in Plano but moved to Italy with his family for a bit and then Richmond, Virginia. A graduate of Columbia University, Praveen moved back to Texas to attend medical school.

As the couple got to know one another, Seema admired how genuine and family-oriented Praveen was. She says, “He was a perfect best friend.” The two also discovered a shared love of adventure and a curiosity about the world around them. The couple married in 2011.

It’s been six years since the Rao family moved to the neighborhood. As young physicians with a growing family, they were looking for houses in Lakewood but quickly realized how much better housing prices were in Richardson and happily found a home here. Seema feels lucky to have accidentally discovered Canyon Creek.

Fast forward to 2024. The couple now have three fun-loving children: Shailen (10), who loves soccer and tennis; Sejal (8), whose current passion is rock climbing; and Saurav (5), who loves Legos, building with blocks and Transformers. All three will be at Prairie Creek Elementary in the fall. Rounding out the family is their lab mix mutt, Lily.

Both Praveen and Seema are practicing physicians. Praveen, a cardiologist (electrophysiologist), works at Baylor Scott and White and Seema, an internal medicine doctor, works for UTSW. When asked what she enjoys about treating patients, Seema replies, “Longitudinal care is what I love…taking care of not just individuals but also generations of the same family. And trying to get people to eat vegetables! And move in any capacity!”

Life is filled with adventure for this party of five. They love to travel and explore the world. The Raos are on a quest to visit all of America’s national parks. States the couple, “We are a fun-loving family always looking for the next adventure. All the national parks are really so different and the way you experience each of them is also unique.” So far, their two favorite national parks have been Big Bend National Park in far west Texas and Alaska’s Kenai Fjords National Park, which is filled with wildlife: animals, whales, seals, otters, puffins and more.

A recent trip to Big Bend National Park turned out to be especially memorable but with an unexpected outcome. The park is deemed “a dark night sky” location, perfect for stargazing. In anticipation, the Raos rented a giant telescope with the capability of seeing not only the stars clearly, but also planets. However, when the family arrived, it was a full moon and, therefore, the telescope couldn't register anything. The moon was like a giant flashlight in the sky blocking out all the other potential telescope sightings. Seema laughingly recalls, “Nevertheless, we had a great time looking really closely at the moon!”

Not only have the Raos embraced America’s scenic sites but also the Thanksgiving tradition, which is a huge celebration for their extended families. Multiple generations come together, typically in Round

Rock where most of Seema’s family resides, and they have a traditional feast. It’s the family’s favorite holiday. They cook everything from scratch, including turkey, ham, stuffing, mashed potatoes, sweet potatoes and more. And the feast is usually followed by watching the Dallas Cowboys play!

Seema and Praveen have beautifully blended their American life with beloved Indian traditions. One such special tradition is Raksha Bandhan, also known as Rakhi. It’s a Hindu festival dedicated to the love and bond between brothers and sisters. The term “Raksha Bandhan” translates to “the bond of protection.”

On this special day, a sister ties a thread or bracelet around her brother’s wrist, praying for his long life and prosperity. In return, the brother promises to take care of her forever. An annual event, this year’s festival falls on Monday, August 19.

Another Indian tradition celebrated by the Raos is Diwali, the five-day-long Hindu festival of lights, joy, happiness and prosperity. People celebrate Diwali with dinner and lights - often fireworks - each year. New clothes are donned, gifts are exchanged, and delicious traditional food is served. Says Seema, “Diwali is about light overcoming darkness, good overcoming evil.” This year Diwali will be celebrated on Friday, November 1.

The family loves “doing life” here in Canyon Creek. Says Seema, “We love that it’s close-knit due to the schools being so small…and our kids have a million eyes watching them. It’s the first place we’ve lived where neighbors came out of their homes to say hello and welcome us. We all want to know and look out for each other. It’s such a wonderful sense of community.”

So glad the Raos discovered Richardson and made Canyon Creek their home.

Raos in Chicago

Rao family visiting the Great Smoky Mountains National Park

Five Mistakes to Avoid While Buying Home Insurance

Home insurance is essential if you own a house. Insurance provides muchneeded protection while securing your most asset against various risks, from fire and natural disasters to theft and vandalism. However, it's easy to make mistakes when purchasing home insurance. Many homeowners make critical errors that can result in inadequate coverage or higher costs. Learning how to avoid these miscues can save you a lot of stress in the future.

Here are five mistakes to avoid when buying home insurance.

1) Underinsuring Your Home

One of the most prevalent mistakes homeowners make is underinsuring their homes. This often occurs if the insurance coverage is based only on the real estate market value of the house, ignoring factors like the cost of rebuilding, or replacing personal property. It's crucial to ensure that your policy covers the total cost of rebuilding your home and replacing all your belongings in case of a total loss. This value could be significantly higher than the market value of your home, especially once you add construction and labor costs.

2) Ignoring Exclusions and Limitations

Not all home insurance policies are equal. Some cover certain risks and perils, while others exclude them. For example, many

standard policies do not cover damage from floods or earthquakes. You will need separate policies for these perils. Furthermore, there may be limitations on high-value items such as jewelry, art, and certain types of electronics. Make sure you fully understand the coverage exclusions and limitations of your policy and consider additional coverage if necessary.

3) Choosing Deductibles

While choosing a policy with a lower deductible may seem attractive as it implies lesser out-of-pocket expenses in case of a claim, it often leads to higher premium costs. It's often a balancing act between choosing a higher deductible that can lower your premiums and still having enough to comfortably afford to pay the deductible if you need to make a claim. Discuss the deductible options with your insurance agent to find the best choice for your financial situation. Keep in mind, we live in an area that does have storms and you will likely file a claim while owning your home. Make sure you have money set aside to pay the deductible should you need to file a claim. And remember, it is against Texas law for a contractor to absorb deductibles.

4)

Neglecting to Shop Around

Loyalty is usually a good trait, but when it comes to home insurance, it may cost you. Sticking with the same insurance company for

many years without exploring other options can result in higher premiums. It's recommended to always shop around and compare quotes from different insurers every few years. You may be able to find better coverage at a lower rate by taking the extra time to shop around and compare policies.

5) Not Updating Your Policy Regularly

Your insurance policy for your home should not be a "set it and forget it" contract. Life changes, such as home renovations, the purchase of expensive items, or changes in local building codes, can impact the cost of rebuilding your home or replacing personal property. Not updating your policy to reflect these changes can leave you underinsured. Make it a lifelong habit to review your policy annually or after significant life changes.

Final Thoughts

Buying home insurance is an important decision that should not be taken lightly. Knowing how to avoid these common mistakes can save you money and a lot of stress. You will rest much easier at night knowing that you are well-protected. An insurance agent can also help you review the details of your policy to make sure you have enough coverage for your home. Ultimately, the goal is not just to have insurance but to have the right insurance coverage for your home. Do your homework and read the fine print of your policy!

Courtesy of BRYJO Roofing and Remodeling

Prairie Creek Elementary's Campout Tradition

Since 2006, every year something special happens for Prairie Creek Elementary sixth graders. It all started years ago with the dads’ sixth grade salute skit followed by a trip to the Fox and Hound. The “boy dads” had a river float trip scheduled with their sons for a few weeks after school let out. As luck would have it, a bunch of “girl dads” were also at the bar that day and, before anyone knew it, the “girl dads” and their daughters were invited to join in on the camping fun.

Word began to spread and almost all the kids in the sixth-grade class and their dads

went on that first trip. PCE dads Mike Studebaker and Mike Obert spent some time reflecting on this long-standing tradition:

What’s the best part of having this annual campout?

MS: It’s a celebration of the end of sixth grade with all the kids and dads and it’s an official kickoff to summer and North Jr High.

MO: It’s also a celebration of 14 campouts with your son or daughter. The very last sixth grade campout is now a four-day trip down to the Guadalupe and Glamping in RVs.

Approximately how many adults and how many kids go each year?

MS: We have about 40 dads and 40 kids attend the trip, which is just about every kid and dad from the grade.

MO: It’s 80 total campers! Everyone in the class always comes to the 6th grade campout. Are all PCE sixth graders invited to the campout?

MS: It’s an entire class invitation with all dads and their kids. Moms weren’t initially or intentionally excluded, but it was original-

ly a dad daughter/son trip. At the beginning, attendance at the campout was 90%, if not higher. The trip is now so popular that most dads and their kids go.

MO: We will also get dads and their daughters/sons that have moved away from Prairie Creek and come back just for sixth grade campout.

What kinds of activities do you do with the kids on the campout?

MS: The first year, the dads had a large campground on the Guadalupe River reserved and they pitched tents on Friday for the weekend. A large bonfire was lit each night and stories were shared around the campfire. The crew floated the river most of the day on Saturday. We had a crawfish boil after the float that Scott Thompson oversaw that first year. It was awesome and more fun

with crawfish races. The dads wore out Rick Holliday’s homemade margarita machine that weekend and we listened to a lot of Roy D Mercer CD’s, which the kids and dads loved.

The tradition has remained basically the same through the years. We arrive at the Guadalupe River campsite and get set up on Friday. Now, on Friday evening, everyone heads over to The Gristmill Restaurant for dinner in Gruene, TX, followed by a return to camp for campfires and stories. Saturday everyone floats the river in tubes and then we cook dinner at camp Saturday night. After dinner, there’s another round of campfires and late-night stories. Sunday is back to Richardson day.

MO: Things might have changed from the inaugural 2008 campout. Most people will get to the Lazy L&L on the Guada -

lupe on Thursday. We go the Gristmill and Gruene Hall on Thursday night. Fridays have been going to the Natural Bridge Caverns, which is close. Saturday is floating the river.

The biggest change is that everyone now gets RVs. We will have 25 RVs and Dad and their kids will sleep in the RVs instead of tents. And these are very nice RVs…30’ to 42’ RVs with beds, bathrooms, showers and TVs.

This is a tradition that starts with campouts through the YMCA. You will hear lots of YaTaHeys and Pals Forever. Everyone has experienced many cornhole games, activities including horseback riding, zoos and fishing. States Mike Obert, “The bonds and traditions that are created between the dads and their sons and daughters is what makes Prairie Creek very unique.”

Business of the Month

What is your name and the name of your business?

My name is Jill Murawski and I am a part of the team at Senior Living Specialists, the first free, locally owned and operated senior placement company in the DFW metroplex. Paul Markowitz founded the company when his mother, Betty, was diagnosed with early onset Alzheimer’s Disease. He and his family recognized the need for a proactive approach to her care.

After Betty was safely settled in a community, Paul realized a free service was needed in the DFW area to help navigate the senior care maze. Since 2008, Senior Living Specialists has assisted more than 10,000 families. Our process is like an apartment locator, but we’re helping fami-

JILL MURAWSKI, Senior Living Specialists

lies find homes for their loved ones in places like 55+ apartments, independent living, assisted living, memory care and residential care homes.

What is your educational background? And what made you interested in working for Paul?

I graduated from Texas Tech University with a BA in Telecommunications. My background has been working in sales and I’ve always had an affinity for the older generation. In 2009, we were introduced to Paul Markowitz through a friend and discussions about senior care options began between Paul and my dad. Due to our mom’s Alzheimer’s diagnosis in 2004, our dad wanted to have a plan in place. Sadly, our dad passed away in September 2010 and

within two weeks, our mother was placed in a residential care home.

Paul was an invaluable support to our family during my mom’s journey. Managing our mother's care took a toll, both physically and emotionally, and I realized my desire to contribute to supporting families in similar situations. In 2021, I reached out to Paul and shared my interest in joining his team. Despite not having a background as a social worker or extensive experience, I emphasized my experience and strong empathy and compassion. A year later, I was hired onto his exceptional team.

What is unique about Senior Living Specialists?

We’ve built relationships with the communities and care homes we refer. Part of

Jill Murawski with Senior Living Specialist owner Paul Markowitz

my role is touring these places to help ensure they’re reputable. We help families better understand the different types of senior care and living options, offer resources, and provide tips for evaluating senior living communities. We are available seven days a week with a quick turnaround, which really helps families especially who are in crisis. Our team also consists of three licensed social workers that specialize in gerontology.

What are your plans for the future of your business?

It’s been an incredible experience working for Senior Living Specialists. Opportunity for growth exists in this industry every day. Paul is wonderful in recognizing our strengths and ensuring we are working with integrity, compassion and transparency.

Tell us about your family. How long have y’all lived in the neighborhood?

We’ve lived in Prairie Creek for more than 22 years. My husband Brian and I bought our house in Dec 2001 and our son Joey was born in 2003. My sister lived around the corner at the time and that’s how we learned about the area.

What do you love about living in Canyon Creek?

It’s been an incredible experience living in this area and we are truly grateful for the wonderful friends we’ve made along the way. I had my small business, FitYoga, for more than 11 years and that was a huge blessing to me. It’s always been about the relationships that we’ve built and continue to build each day.

Jill, her mom Patricia, and Jill's sister Cindy

Jill's mom Patricia, who inspired her to work for SLS

Student of the Month

Andrew “Drew” Hodnett

Tell us your name, what school you currently attend and your year.

I am Andrew "Drew" Hodnett, an incoming senior at John Paul II High School.

What other schools have you attended?

I started off at Aldridge (Go Ocelots) Elementary School and then St. Mark in Plano before coming to JPII.

Tell us about yourself…what are your hobbies and interests?

Once a month, I meet with some people around the neighborhood for book club and dinner at one of our homes. I also host D&D once a week to meet with friends and relax. When I have extra time, I spend half of it relaxing and playing video games. The other half I spend playing, modifying,

making, buying and selling guitars and guitar parts.

Brag on yourself: Tell us your honors and awards in and out of school.

I’ve received three or more of my school's Scholarly Honors awards in individual classes and was recently awarded both the Director's Award and the Outstanding Junior Award in Band. And I have earned service awards in YMSL the past two years.

You earned the rank of Eagle Scout in March. Tell us about that journey.

I committed to achieving Eagle because of the memories and commitment that I had made to the program. Deciding to step up my involvement after the first year, I applied for a leadership position within Scouts, prompting me to be a core member of the troop and someone others depended on. With people relying on me, I decided to see my commitment through and develop myself while I was at it.

I started participating in the optional parts of Scouts, making memories that I hold closest in my life. Whether volunteering all weekend at the Cottonwood Art Festival, hiking nearly 100 miles in New Mexico, or working for a week at summer camps, I thoroughly enjoyed spending time in the program. This led to my commitment to achieving Eagle.

The process took about six months of meetings, planning, research, paperwork, submissions, paperwork, waiting for USPS to not deliver important documents, interviews, project workdays where I led almost a dozen people in making materials for an outdoor classroom, and paperwork. All in all, I am happy for the process to be complete and ecstatic to have joined the ranks of the 218 other Eagle Scouts from Troop 1001.

What’s your favorite subject in school?

I love band more than anything else. As my main extracurricular in school, band is where I spend most of my time at JPII. I

Jill Murawski and coworker at Senior Living Specialists

thoroughly enjoy playing the trombone in the school marching band, concert band, and jazz band.

Outside of school and Scouting, what do you do for fun, hobbies, work, etc.?

For the past few months, all my free time has been spent working on my job search or working on guitars. I'm now working at Cane's Chicken off of Spring Creek, which will fill my time this summer.

Tell us about your family, including pets if you have any.

My family consists of my sister, Hannah, my mom, Becky, and my dad, Bo. With us we have had quite a few pets, including our three dogs Phoebe, Lady, and Snickers. Until last year, we were also joined by the late and great bearded dragon Elvis.

What do you love most about living in Canyon Creek?

The area around Dos Arroyos and Shady's! More than once, I’ve taken my friends from areas of DFW not near Canyon Creek to the neighborhood. When they visit, they usually talk about how nice the place is and how there’s no place near them with the same charm. With summer afternoons spent at Frankie's and Sweet Firefly, it would be hard for me to not have happy associations with the gravel park right outside. The community feels happy and safe.

Drew tinkering on a guitar at a shop in London

Tourist Drew on the streets of London

Jay Dalehite Park Dedication

On May 4, City leaders, Canyon Creek residents and fellow Richardson citizens came out in force to dedicate The Jay Dalehite Park at the intersection of Fall Creek and Collins. Local Boy Scouts participated in the event, Mayor Bob Dubey read an official proclamation, and Jay was given the Key to the City.

We want to thank Jay for his many years of service to the community. He has been a dedicated civil servant for decades and we appreciate him tremendously.

SAVE THE PARADE DATE!

Tuesday, July 4th

Parade begins at 10:15 am Celebration at Canyon Creek Country Club immediately after parade Bounce Houses, Snow Cones, Face Painting, Music, Food & Drink

T-SHIRT PICKUP AT CANYON CREEK COUNTRY CLUB

The 11th annual CCHOA commemorative T-shirt will soon be unveiled! T-shirts will be available for pick up in front of Canyon Creek Country Club as follows:

Friday 6/28 5:00 - 7:00 pm

Saturday 6/29 9:00 am - 12:00 pm

Sunday 6/30 3:00 - 5:00 pm

Show your patriotic and neighborhood pride by wearing your T-shirt to the Fourth of July parade!

11 Walnut Creek Ct - Les and Lisa Vines

2309 W. Prairie Creek - Alan Davis, Christy, Maggie and Tate Anchikoski

2312 Lawnmeadow - Scott and Sami Robbins + Bear

2604 Ridgebriar Pl - Patrick and Crishana Briney

At Energy Attic, the mission is wonderfully simple yet impactful: to transform attics and lives. We operate by doing what’s right, showing love and mercy to people and working humbly to make a lasting difference. That is why we stand behind fixing your attic to save your AC. Your AC doesn’t have to work as hard during the harsher seasons if it is surrounded by optimal insulation and ventilation. This vision has been the driving force behind our business since 2005.

Ryan Amerson, the owner of Energy Attic, begins and ends each day asking himself how he can make life better for his clients, his employees and his community. “Our efforts have resulted in 10x growth over the years and lots of positive impact on the industry!” Ryan said. “We do our part by making your home more comfortable, improving your indoor air quality and saving you money on your utility bills. Put simply, we want to transform your attic space which will transform your living space so your home can be all it should be.” This is something we’ve done for over 10,000 happy families, creating environments where people can love others through a comfortable and safe home.

A Commitment to a Healthier, Happier Community

“There’s a Mother Teresa quote we love,” Ryan shared, “‘If you want to change the world, go home and love your family.’ We’re all about creating healthy, comfortable homes so our friends and neighbors can do just that. What could you accomplish if your home was comfortable and dust and allergies were not an issue?”

HOW THEY TAKE CARE OF THEIR COMMUNITY

- Air Quality, Comfort & Energy Bill Assessment

- Insulation and Duct Work Removal

- HVAC System Assessment and Tune Up

- Radiant Barrier, Insulation, Ventilation & Ductwork Install

- Customer Experience and Satisfaction Follow Up

Visit www.energyattic.com or Call 972-848-0010 for your FREE Attic Health Exam Lic: #TACLA00108167C

Canyon Creek Allstate Insurance

Proof of Loss

After the May wind storm some of my customers completed their repairs, sent in the repair invoice(s) but could not provide proof of damages. This is a good time to discuss Proof of Loss. While it is best to have an adjuster assess the damage, some companies may choose not to send an adjuster. Of course, some situations require immediate attention before an adjuster is available. If you choose to move forward with repairs without an inspection, you MUST prove you had a loss. As your agent, I’m on your side! However, insurance companies must have proof. Imagine if every time someone wanted new floors or a new kitchen, they just

call up the insurance company and say you owe me $35,000.00 for my new kitchen. That would either put the insurance industry out of business or you would be paying 100 times more for your insurance than you are now! You must prove you had a loss. You cannot send in a receipt and expect the insurance company to pay your claim without “supporting documentation.” You will need to provide most, if not all, of the following information:

• Date and time

• Incident resulting in the loss (storm, flood, theft, etc.)

• Property involved in the loss

• Nature and scope of damage incurred

• Evidence of the loss (photos, police report, purchase receipts)

• Current property replacement value

• The party (or parties) with a financial interest in the property

• Contractor report(s) if contractor has already completed the repairs

Again, photos, photos, video and more photos. You can’t have too much proof! If possible, take photos of the hail stones; take photos of the accumulated water; take photos of any incident, if safe to do so. Lastly, always save broken pipes to show the adjuster.

Join the Northrich Automotive Family Today!

Experience the peace of mind that comes from knowing your vehicle is ready for your safe journey home.

Contact Us: Northrich Automotive [972-669-9990] • [Mon-Fri: 8:00AM – 5:30 PM] • [1315 Executive Drive West, Richardson, TX, 75081] • [Northrichauto.com] Follow Us: @NorthrichAutomotive

Your Trusted Neighborhood Automotive Repair Service Center for Almost 30 Years

Founded in 1995 by Alex & Inna Gotsdiner, Northrich Automotive embodies the American Dream. The Gotsdiner family built the company from the ground up, transforming it into a symbol of dependability in the automotive industry. In 2018, their daughter, Rochelle, joined the family business, bringing a fresh perspective and a passion for em powering women in car care.

Our Commitment to You:

Driven by a commitment to earning the trust of families and small business owners, Northrich Automotive is the go-to choice for generations seeking top-notch automotive care with a personal touch.

Our Services: We offer routine maintenance, repairs, and comprehensive vehicle care on most makes and models less than 20 years old. We’re proud to be an of cial Texas Vehicle State Inspection Station, ensuring your vehicle meets all safety and emissions standards.

Why Choose Us?

• Family-Owned & Women-Owned: Under the leadership of Alex and Rochelle, we blend generational expertise with innovative practices while upholding our family values.

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