Focus Magazine - November/December 2018

November/December 2018

L.A.’s Premier Source of Information for Community Associations

• F ostering Community Spirit •B eing A Good Neighbor •N ational Night Out SAVE THE DATE:

Industry Excellence Awards Luncheon January 16, 2019

2018 BOARD OF DIRECTORS OFFICERS Greg Borzilleri, President PCW Contracting Services, 949-285-7802 Neda Nehouray, CMCA®, AMS®, President Elect HOA Organizers, Inc., 818-778-3331 Sascha Macias, CMCA®, AMS®, PCAM®, Vice President FirstService Residential, 310-574-7426 Teresa Agnew, Secretary Roseman Law, APC, 818-380-6700 DIRECTORS Adrian Adams, Esq., PCAM® Adams Stirling PLC, 310-945-0280 Gary Burns Mulholland Heights HOA, 818-326-2000 Isaac Camacho Accurate Termite & Control, 310-837-6483 Donald Campbell, CMCA®, AMS®, PCAM® 310-408-8885 Peggy Daughtry Hermosa Surf Condominium, Inc., 310-798-9848 Angel Fuerte, FRESHCO Painters, Inc., 626-482-2698 Lisa Tashjian, Esq., Beaumont Tashjian, 866-788-9998

CHAPTER EXECUTIVE DIRECTOR Joan Urbaniak, MBA, CMCA®

2018 COMMITTEE CHAIRS

NEWSWORTHY 4 Fostering Community Spirit 6 A New Year’s Resolution That You Can Stick To: Being a Good Neighbor 8 National Night Out 10 Party Planning on a Shoestring Budget 12 News From Sacramento 14 Resilience After Ruins 18 Paying It Forward: The Painted Turtle 20 CAI-GLAC Community Outreach Committee Volunteers at L.A. Regional Food Bank 26 Time to Take Your Community Management Career Seriously 27 Committee Corner 28 Past Presidents Reminisce

CHAPTER UPDATE

BUSINESS PARTNER Gina Roldan, ProTec Building Services Michael Valenzuela, Vista Paint Corporation

2 Note from the Editor’s Desk 3 Message from the President

COMMUNITY OUTREACH Miranda Legaspi, MBA, Platinum Security, Inc. Angelique Madrigal, Ross Morgan & Company, Inc. AAMC

NOTEWORTHY

EDUCATION Martha Perkins, CMCA®, Horizon Management Company AAMC Teressa Whitsitt, CMCA®, Ross Morgan & Company AAMC FINANCE Michael Lewis, CMCA®, AMS®, PCAM®, Concept Seven, LLC AAMC GOLF TOURNAMENT Ryan Dudasik, Whitestone Painters Julia Gomes, Accurate Termite & Pest Control HOA MARKETPLACE Alan Denison, Elements Landscape Management David San Filippo, Critter Busters, Inc. LEGISLATIVE SUPPORT Matthew Plaxton, Esq., Tinnelly Law Group MEDIATION SERVICES Steven A. Roseman, Esq., Roseman Law, APC PROGRAMS/LUNCHEONS Brian Moreno, Esq., CCAL, SwedelsonGottlieb Neda Nehouray, CMCA®, AMS®, HOA Organizers, Inc. PUBLICATIONS Matthew Gardner, Esq., Richardson Ober PC Focus Magazine Karen Kokowicz, CCAM®, CMCA®, PCAM® Coro Communty Management & Consulting Ramona Acosta, CMCA®, AMS®, PCAM® Tinnelly Law Group Membership Directory Stephen S. Grane, Alante/MCS Insurance Services SATELLITE PROGRAMS Ann Borowski-Bitter, CMCA®, Common Interest Services, Inc. James Beard, CMCA®, AMS®, PCAM®, Valencia Management Group AAMC® SOCIAL Alison Kronebusch, Reconstruction Experts, Inc. Erik Mendez, CMCA®, AMS®, PCAM®, ONIT Property Management, Inc. SOCIAL MEDIA Teresa Agnew, Roseman Law, APC Mike Perlof, Fenton Grant Mayfield Kaneda & Litt, LLP WINE NIGHT Katy Krupp, Fenton, Grant, Mayfield, Kaneda & Litt, LLP Jolen Zeroski, CMCA®, Union Bank HOA Services

16 Highlights From A Magical Evening of Wine Under the Stars 22 California Legal Forum Recap 24 Highlights From Mix It Up! Master Mixology & Game Night

FYI

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Membership News 2018/2019 Upcoming Events Advertisers Index Advertising Information

Our thanks to the Focus Magazine Committee: Co-Chairs: Karen Kokowicz, CCAM®, CMCA® PCAM®, Coro Community Management & Consulting Ramona Acosta, CMCA® , AMS, PCAM®, Tinnelly Law Group Teresa Agnew, Roseman Law, APC Patricia Brum, Esq., Kulik Gottesman Siegel & Ware, LLP Sascha Macias, CMCA®, AMS®, PCAM®, FirstService Residential AAMC® Gina Roldan, ProTec Building Services This publication seeks to provide CAI-GLAC’s membership with information on community association issues. Authors are responsible for developing the logic of their expressed opinions and for the authenticity of all facts presented in articles. CAI-GLAC does not necessarily endorse or approve statements of fact or opinion made in these pages and assumes no responsibility for those statements. By submission of editorial content to CAI-GLAC, the author acknowledges and agrees to abide by the editorial and policy guidelines. Copyright © 2018.

All rights reserved. Reproduction in whole or in part without written permission is prohibited. CAI is a national, not-for-profit association created in 1973 to educate and represent America’s residential community association industry.

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2018 CAI-GLAC Super Sponsors COMMUNITY!!

F

OSTERING COMMUNITY at our associations is something that we all strive to achieve. We want owners to enjoy living in surroundings that encourage interacting with neighbors, participating in board elections, planning social events to get to know one another better and enjoying the amenities. It is not always easy when people live in such close proximity to one another.

NOTE

FROM THE EDITOR’S DESK

Community managers not only manage day-to-day maintenance and ensure that our buildings run smoothly, but also work hard to build and maintain a sense of community at our properties in order to keep neighbor tension to a minimum; this makes it much easier for us to do our jobs. Managers walk a fine line in satisfying both the residents and the board of directors, working hard to avoid giving preferential treatment to any one party.

ends meet, fighting the traffic or finding a parking space takes all your energy. Taking a moment to be nice is priceless… and yet costs nothing.

This issue contains upbeat articles with suggestions for building community spirit through positive actions and setting a good example. We challenge you to pay it forward in the new year. Set a positive example in your association and workplace. Be inclusive.

Let the past be the past, shake off conflicts and move on.

While I have greatly enjoyed working with Focus, the time has come to direct my full attention back to providing the best customer service possible to my boards and homeowners. I am handing over the reins to two new co-editors, Joanna Peña and Sascha Macias. Many thanks to my co-editor Ramona Acosta for all her hard work this year; I couldn’t have done it without her! Watch for more great articles in upcoming issues; I know I will be looking forward to them!

Warm regards, Karen Kokowicz, CCAM®, CMCA® PCAM®, Editor Coro Community Management & Consulting

I have found that one of the key components to building a sense of community is simply taking a moment to be nice to each other: neighborto-neighbor, board member-to-board member and board/homeowner-tomanager. I think that many of us have forgotten how, especially in the Los Angeles area, when trying to make

CAI-GLAC does not necessarily endorse or approve statements of fact or opinion made in these pages and assumes no responsibility for those statements. Authors are responsible for developing the logic of their expressed opinions and for the authenticity of all facts presented in articles.

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PLATINUM

Accurate Termite & Pest Control ALLBRIGHT 1-800-PAINTING CertaPro Painters of Sherman Oaks Critter Busters, Inc. Fenton, Grant, Mayfield, Kaneda & Litt, LLP Ferris Painting, Inc. Guard-Systems, Inc. Hi Tech Painting & Decorating, Inc. Jackson Insurance Services Kasdan LippSmith Weber Turner LLP Master Property Improvement Co., Inc. Pacific Western Bank Payne Pest Management PRECISION PAINTING ProTec Building Services Select Painting & Construction, Inc. The Sherwin-Williams Paint Company SKY Painting Steven G. Segal Insurance Agency, Inc. Vista Paint Corporation GOLD Adams Stirling PLC Behr Paint Corporation Best Alliance Foreclosure & Lien Services CertaPro Painters of Pasadena Diversified Asphalt Products Dunn-Edwards Paints SAX Insurance Agency SwedelsonGottlieb The Naumann Law Firm, PC Tinnelly Law Group Valley Alarm Whitestone Painters WICR, Inc. Decking & Waterproofing SILVER Alliance Association Bank American Heritage Landscape Animal & Insect Pest Management, Inc. ASR Property Restoration Association Reserves, Inc. Beaumont Tashjian Brian Berce Insurance Agency, Inc. CBCI Construction, Inc. Fenceworks, Inc. FRESHCO Painters, Inc. General Pavement Management, Inc. Miller Law Firm NuAir Services, Inc. Preferred Commercial Painting, Inc. Reserve Studies Incorporated Rose Paving, Inc. Scott Litman Insurance Agency, Inc. Securitas Security Services USA, Inc. Smoothstone Construction & Consulting, Inc. Steve Little Insurance Agency Wolf, Rifkin, Shapiro, Schulman & Rabkin, LLP

BRONZE

Archon Protection, Inc. Associa-Professional Community Management Association Lien Services Berding & Weil, LLP Cline Agency Insurance Brokers Elliot Katzovitz Insurance Agency Nautilus General Contractors Oakridge Landscape PCW Contracting Services Poindexter and Company, CPAs Professional Services Construction, Inc. Sandra Macdonald Insurance Silicon Beach Insurance Services Union Bank HOA Services We thank our 2018 sponsors who have made a substantial CAI-Greater Los Angelessuccess Chapter contribution to ensure our continued this year.

MESSAGE

Stephanie Beebout for allowing me the time to volunteer my service to CAI-GLAC.

FROM THE PRESIDENT

W

WHAT A RIDE...

HEN YOU EMBARK ON A JOURNEY you can’t help but have certain expectations. I’m not sure there is a person out there who while growing up didn’t think that they were going to be a Big Leaguer, NASA Scientist or some sort of Rock Star.

Everyone has their dreams. Sometimes the path you take is exactly what you think it is going to be and you get to where you want to go, but the great journeys are the ones that take you places you never expected on roads you didn’t know exist. I can honestly say that never in a million years did I expect my path to lead me to this wonderful Chapter and Community of people, much less find myself at the helm of it. I went into my year as Chapter President with eyes wide open. A clear vision of what we wanted to accomplish and how we wanted to get there. I am grateful that this journey turned out to be one of those rides that didn’t end up how I expected.

CONNECTING! Connecting people to their neighbors, connecting people to their communities and as I have come to learn more so of late is connecting one generation to the next. As I look back on this year I am already drawn to the people I experienced the journey with much more than any goal that was achieved. Don’t misunderstand me, I am extremely proud of the results we were able to achieve this year, but the relationships built with our members, industry professionals and our Chapter Staff are what is going to last a lifetime.

So, as I wrap up my turn at the wheel of this Chapter I just wanted to take a moment to tip my hat to those who helped create one very special year in my personal journey. To our current Board of Directors, thank you for being one dedicated group of professionals that is as selfless as it comes. Thank you to Joan Urbaniak and her staff whose work behind the scenes is nothing short of amazing. A special thank you to PCW Contracting Services, Greg and

As you look back on your journey I hope you have many special experiences like the one I just had this year… experiences filled with great people that bring a smile to your face the instant you think of them. So, as I hand over the keys to Neda Nehouray (who is going to be a Rock Star in this role), my final message to all our membership is this: I hope you enjoy your journey every day—don’t ever stop finding paths to travel or creating your own.

Just remember that no matter your path, new or old, always leave it better than you found it.

Yours in Service, Greg Borzilleri PCW Contracting Services 2018 Chapter President

The goals that we accomplished are great; they gave us a sense of purpose and excitement on their own, but the true meaning of what we do is about

To learn more about CAl’s newest service and how mediation can benefit you, call the Chapter Office at 818-500-8636.

CAI-Greater Los Angeles Chapter

November/December 2018 | www.cai-glac.org 3

Fostering Community Spirit

If you’re interested in a specific hobby, it’s likely that someone who lives near you will enjoy that hobby, too. Start bonding with your neighbors by finding mutual interests and starting a club or organization related to those interests. The best way to get people excited for your new club is by getting the word out. Try putting out a community newsletter to keep everyone in-the-know about upcoming events. Letting your neighbors know about all the exciting upcoming events will encourage more involvement.

If you’re having trouble with finding volunteers for committees and board elections, jumpstart the process with a community social event. Hold an ice cream social, a game night, BBQ or a themed party.

If you are friends with your neighbors on any social media sites, post about your events there. Better yet, start a Facebook group and add people from the community to the group.

There, you can share all of your events and keep people interested in what’s going on around the neighborhood.

Listen to feedback.

You can’t create community spirit in a closed forum. Use your communication tools—online portals, social media, open meetings and newsletters—to solicit member feedback and input. Encourage residents to tell you if they enjoyed an event they attended, the new landscaping, or the last meeting. Just as important, ask for what they didn’t like. They’ll have ideas that may surprise and excite you, and simply asking for input creates a sense of community that has a way of building spirit.

Use your tools.

By Danielle Carbajal, CMCA®, AMS® Community spirit isn’t built overnight. In fact, spirit is ever changing. New residents, management, policies and other forms of change can either negatively or positively affect community spirit.

Living in a place with negative energy, or in a place where you don’t know your neighbors well, can also feel isolating. That’s why it’s important to foster positive community spirit to keep you and your neighbors feeling happy and content. So how can you help build spirit? By finding fun ways to bond with your neighbors!

Best of all, it’s not as daunting as you might think. A tightlyknit community can be created by having your association follow just a few simple steps.

Bring People Together

Try to find your community’s pulse. Also, never forget the size of the community. Only a portion of your residents will ever be involved, and you don’t want to spread them too thin by offering too much. Finally, don’t focus on the amenities your community doesn’t have, but rather what you can utilize.

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Social media, newsletters and online portals are all great ways to keep in touch with your association members. Make sure you have all of these communication channels utilized.

It’s important not to overwhelm residents with mundane messages. A meaningful weekly or monthly update of upcoming events works wonders. If the tech tools or social media aren’t an option, work with a community association management company—they’ll be able to help with newsletters or the like.

While you can’t literally see spirit in a community, you can definitely feel when a community has it. When residents take pride in their community, it breathes life into the community. They tend to form a bond with their neighbors and show a spirit that can’t be easily shaken. These steps can help feed your association’s community spirit and get you well on your way.

Danielle Carbajal, CMCA®, AMS® is Director of HOA Client Services at LB Property Management Company, a fullservice management company serving associations throughout Southern California. She can be reached at dcarbajal@lbpm.com.

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an C u o Y t a h T n io t lu o A New Year’s Res ood Neighbor Stick To: Being a G 1. More family time 2. Limit screen time 3. Get more sleep or b h ig e n r te t e b a e B .

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By Patricia Brum, Esq. and Suzie Wilson, CCAM©

2019

is just around the corner. That means that many of us are currently indulging in retrospection and making New Year’s resolutions that we hope will change our lives for the better. Typically, we tend to focus on resolutions that involve exercising more, losing weight, or eating more healthily. This year, however, we want to challenge you to make a resolution that will be good not only for you, but for your home-owners association as well. Let’s commit to being good neighbors. We promise you this is totally doable—and who knows, it may be the first New Year’s resolution that you can stick to!

But, what exactly does it mean to be a good neighbor? For some, it means staying invisible except for a quick wave while getting the mail, while for others it means being a fellow human and sharing more than a common area at your homeowners association. However, there are at least 10 core characteristics that, irrespective of our personal preferences, we can all agree a good neighbor must have.

1. Good Neighbors Are Friendly A good neighbor is someone who is nice and approachable. This, of course, doesn’t mean that to be a good neighbor you must be best friends with all members of your homeowners association.

Instead, it means that you should at least smile and say hello when crossing paths with your neighbor. Regarding your immediately adjacent neighbors, you should make an effort to know their names and exchange contact information.

This exchange of information is separate and apart from the contact information homeowners share (or may opt out of sharing) with the homeowners association. The primary goal of exchanging information directly with your neighbors is

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to ensure there is a direct line of communication to establish informal contact, such as advising them that you will be out of town, asking them to pick up packages delivered during your absence, or even attempting to resolve issues informally.

2. G ood Neighbors Participate in their Homeowners Association There is no rule stating that good neighbors must serve on the board of directors of their homeowners association or participate on committees. We all have different time commitments in our lives, and volunteering time to serve on the board or a committee may not always be possible. However, as a member of the association, a good neighbor will always participate in all member votes even if only by mailing his/her ballot. Every year homeowners associations spend thousands of dollars in unsuccessful elections and/or amendments to the governing documents due to lack of quorum. A good neighbor understands that as a member of the association he/she has a duty to vote to prevent the waste of the community’s valuable resources.

3. Good Neighbors Do Their Part While we tend to rely on the board of directors and community manager to keep our community beautiful, a good neighbor understands that this is a joint effort. A good neighbor knows that the association will take care of the common area and recognizes that it is his/her duty to keep his/her unit, especially areas visible by others, in a clean and well-maintained condition, including basic yard work (making sure that the lawn is mowed, hedges are trimmed, and weeds are kept at bay). A good neighbor also understands that failing to keep up his/her unit in an aesthetic, clean and sanitary condition may impact the property values of all properties within the association.

CAI-Greater Los Angeles Chapter

4. Good Neighbors Give Advance Notice of Parties and Social Gatherings When having additional people over, the noise level can go up very quickly. A good neighbor will always inform others in advance of get-togethers, and ask to let them know if the gathering has gotten too loud. Better yet, invite all the neighbors to the party!

5. Good Neighbors Try to Resolve Conflicts Before Filing Lawsuits Legal disputes are not only costly, but they often fracture relationships for years. A good neighbor understands this and before “going legal” he/she will exhaust all options to resolve a dispute with a fellow neighbor or the association. He/she knows that the board of directors and community manager are not the enemies, but rather allies to solve conflicts.

As a general rule, a good neighbor will always: a) talk directly with a neighbor in an amicable and respectful manner to address concerns without making ultimatums or threatening lawsuits; b) offer more than one possible solution to resolve a conflict since a “my way or the highway” approach is often doomed to fail; and c) make use of the internal dispute resolution process at the homeowners association.

Needless to say, a good neighbor always picks up after his/her pet and complies with state laws by keeping his/her pet on a leash when in the association’s common areas.

10. Good Neighbors Are Conscientious About Their Outdoor Decor Outdoor decoration is a topic particularly relevant during this time of the year when most of us feel the need to spruce up an outdoor space with lights and other holiday decorations. But, a good neighbor has a firm rule that haunted houses and other holiday decorations must come down within a few weeks of the holiday’s passing.

The ten characteristics above are simple enough that each of us should have no problem in fully committing to being good neighbors (or better neighbors) at least during 2019. While at first glance they appear to be common sense, it is surprising to see how often these “basic courtesies” are ignored in our communities. So, we challenge you to commit (or renew your commitment) to being a good neighbor in 2019 and help your association to build a place better for all members to live.

P atricia Brum, Esq. is an associate attorney at Kulik Gottesman Siegel & Ware, LLP in Sherman Oaks. Suzie Wilson is the CEO of Tandem Property Management in Woodland Hills. They can be reached at pbrum@kgswlaw.com and suzie@lyonspm.com, respectively.

6. Good Neighbors Have Realistic Expectations for Living in a Homeowners Association A good neighbor recognizes that an inherent part of living in a homeowners association is to live in close proximity with others. This close proximity necessarily requires giving up a certain degree of freedom-of-choice, which a homeowner might otherwise enjoy in a separate, privately-owned residence.

A good neighbor understands the foregoing and sets realistic expectations as to the demands he/she may make on the neighbors, the homeowners association and the manager, while understanding that everyone is a part of the greater picture.

7. Good Neighbors Know Their Association’s Rules A good neighbor reads the information the homeowners association sends and is familiar with the governing documents (CC&Rs, Bylaws and Rules & Regulations). This knowledge reduces confusion and unnecessary disputes, because the good neighbor is always aware of his/her rights and responsibilities in the community.

8. Good Neighbors Respect Their Association’s Rules A good neighbor knows that the association’s rules are designed to benefit the majority, and he/she will comply with these rules even if he/she disagrees with the same.

9. Good Neighbors Take Care of Their Pets Good neighbors are proactive about their pets. They are conscious about their pets’ late-night tendencies, barking and other noises, and take proactive steps to avoid that their pets develop a habit of marking their neighbors’ bushes or yard.

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National Night Out

By Dawn Suskin, CCAM®, PCAM®

MANY COMMUNITIES AND CITIES PARTICIPATE IN WHAT IS KNOWN AS “NATIONAL NIGHT OUT,” BUT DO YOU KNOW HOW THIS WAS FORMED AND HOW IT CAN BENEFIT YOU? LET’S TAKE A BRIEF LOOK AT THE HISTORY OF NATIONAL NIGHT OUT (NNO).

I

n the late 1970’s a local volunteer for his neighborhood police department, Matt Peskin, started a monthly newsletter focused on community watch. The newsletter published articles on new and creative ways for community watch groups to mobilize, grow and enhance their efforts on community policing. Success of the Community Watch newsletter grew, and surrounding towns and communities began mobilizing their own town watches.

In early 1981, Matt founded the National Association of Town Watch (“NATW”), with the sole purpose of providing necessary resources and information to keep community watch groups informed, and motivated across the nation. The NATW steadily grew and in August of 1984 introduced the first annual National Night Out (“NNO”) Campaign. Over 2.5 million community members from more than 400 communities in 23 states took part by hosting porch vigils: simply turning on their porch lights and sitting in front of their homes.

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On August 7, 2018 NNO celebrated its 35th year and more than 15,000 communities and well over 35 million residents around the nation participated in a myriad of events. This annual community-building campaign helps to promote police-community partnerships, bringing police and neighbors together under positive circumstances. The intent is to help make our neighborhoods safer, more caring places to live, by garnering community involvement. NNO enhances the relationship between community members and law enforcement while bringing back a true sense of community.

Communities across the nation now host a wide variety of festivities from block parties and community parades to movie nights and safety fairs, with a common goal to build community with each other and the men and women who protect their neighborhood.

How many times have you heard about a crime in your community, maybe through social media or an email or call from the victim. When you ask the questions, “Did you file a police report?” or “Was the incident reported to the police?” you get a blank stare or a response like, “Oh, it wasn’t a big deal” or “I reported it on Facebook.” Apathy is an ever-growing problem, especially in community associations where residents don’t understand that they must get involved, they need to report crimes when they happen and be active in their communities to help prevent crime in the future. Forming a Neighborhood CAI-Greater Los Angeles Chapter

or Community Watch is a great way to help deter crime and build community; neighbors looking out for each other. All too often crimes go unreported because people don’t think law enforcement cares about them or their community, maybe because it’s a nice area or crime is relatively low or because they’ve called to report issues in the past and no one showed up.

NNO is the perfect way to help boost interaction between your community and law enforcement. Encourage your community to get involved, whether it’s holding your own NNO event or joining in with a neighboring community.

station drives to collect and donate food, clothing and school supplies to local charities or those in need.

It is rare when a child or adult gets to mingle with and have fun with local police, fire and sheriffs; that is what NNO is intended to change. NNO does this by providing an opportunity for community members to get to know the officers sworn to protect their communities and giving members of the community a chance to see that their law enforcement professionals are also just regular folks trying to make a positive difference in the communities they serve. If your community is considering a Neighborhood Watch or Community Watch, NNO is a great place to get information on your local law enforcement’s programs. Most agencies will, if requested, come speak at a community meeting, and they are always happy to come to a meeting to talk to residents about setting up a Neighborhood or Community Watch. Engage with your local law enforcement agencies, find out what types of community programs they offer and encourage your residents to get involved. For more information on National Night Out, visit their website https://natw.org.

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or some, the only opportunity to engage with an officer of the law is under negative circumstances, such as being pulled over for a traffic stop, they see an officer involved shooting on TV or maybe they’ve been a victim of a crime that went unsolved. It seems the media almost always portrays law enforcement in a negative light, and rarely do officers get recognized for the countless ways in which they make a positive difference in our lives. I bet you didn’t know that when no one showed up to a six-year-old boy with autisms’ birthday party, the Osceola County Sheriff’s Dept. in Florida found out about this and made sure his birthday was one he’d never forget. What about the Oxnard, CA officer who replaced a little girl’s stolen bike and stuck around to help teach her how to ride it, or the countless times an officer has shown up to a fellow fallen officer’s home to escort their child to a Father-Daughter dance. Often law enforcement officers have

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Dawn Suskin CCAM®, PCAM® is Executive Director of the Playa Vista Parks & Landscape Corporation in Playa Vista, CA. She can be reached at dawn.suskin@fsresidential.com.

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BE SAF

November/December 2018 | www.cai-glac.org 9

BE GO

Party Planning on a Shoestring Budget lll By Marcia Coppola CMCA®, AMS® and Matt Meadors, CMCA®

FOOD, GLORIOUS FOOD

T

here is no better way to build community than to remember that not everything is a board meeting.

Holding community events is a great way for homeowners to get to know each other. But as summer is winding down, so is the season of parties... NOT! While long, warm nights make for unforgettable soirées, let’s remember that we live in ever-pleasant Southern California, and let the good times roll. Now I know what you’re thinking: “But we scheduled our pool re-plastering for winter. There’s no way we can afford to party hardy.” That’s why we’re serving up some great tips for event planning on a shoestring budget.

EVENTS COMMITTEE

As any board member already knows, board members are asked to do a million and one things without so much as a thank you. Let someone else take the reins. Committees are a great way to let members and their talents shine. If you have an events planner handy, or just a Martha Stewart wannabe, see if they would like to lend their skills to an events or social committee. Remember to add formation of a Social Committee onto your next agenda, so that you may appoint any interested homeowners.

BUDGET LINE ITEM

Since we are fast approaching budget season for our calendar properties, consider adding a discretionary line item into your budget for social events. Start small with $25 per month—you can accomplish quite a bit with $300. If your community is 25 units, this is only $1 per unit per month! Not very much if you think about it!

LOCATION, LOCATION, LOCATION

Well, let’s begin with the obvious: you need somewhere to hold your event. If you have a wonderful clubhouse, use it. If you have a nice courtyard or garden area, perfect! If you don’t, there are tons of event spaces that can be rented near you at a reasonable price. There are even some spaces that can be rented for free. There may be a chance for a better rate if you book other events throughout the year there (annual meetings come to mind). Or perhaps you can try a local park. Be sure to contact your local park authority to find out costs for permits, which can be fairly inexpensive. Do try to keep in mind distance from the community, specifically for older members who may not be comfortable driving long distances, especially at night.

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www.cai-glac.org | November/December 2018

While caterers are pretty fool-proof, they are also expensive. Pizza is always a popular, inexpensive choice for gatherings. Try to be mindful of vegetarians when selecting different toppings. Some pizza places sell large pizzas for as little as $5. If you end up getting 10 pizzas, that’s only $50! Supplement this with some chips, snacks, and two-liter sodas. You can often find weekend specials at your local grocery store or great options at the dollar store!

POTLUCK

If purchasing food is not a viable option, enlist the help of your committees or board members in asking residents to sign up for different food categories before the event, so you ensure that all of the essentials are covered (carbs, sugar, beverages, and other).

Ask your guests to list ingredients on small notecards so that those with food allergies or sensitivities can be made aware.

ALCOHOL

Unfortunately, we would recommend that all of your guests be able to remember the event the next morning. Before deciding to serve alcohol at a community event, please consult with your insurance agent and legal counsel. While beverages like beer and wine provide a nice respite from everyday life, harder liquor should be avoided. We recommend that all alcohol be served at a specified location by volunteers. Ensure that no alcohol is served to minors, and make sure that everyone has a safe way to get home. If someone has obviously had a bit too much, be sure not to serve them anymore, as you or the association could be found guilty of a misdemeanor.

PARTY SUPPLIES & DECORATIONS

If funds were limitless, then the world would be at your fingertips. However, this is oftentimes not the case. For supplies and décor, check your local Target or Walmart. This can, however, add up very quickly. For a more inexpensive, but still decent choice, you can check your options at the dollar store. Get inspired and be creative! Download Pinterest and look up dollar store decorations. The variations are endless! You can also find color-coordinated or themed disposable tablecloths, utensils, containers, and other party paraphernalia here. Happy shopping!

Remember, the key to a successful event is planning. Do your research, plan ahead, and do your part to help encourage volunteerism and participation within your community or the communities you manage. An interested group of people, giving maximum effort can accomplish so much with limited resources!

Matt Meadors, CMCA, and Marcia Coppola, CMCA, AMS, are portfolio managers at HOA Organizers, Inc. in Winnetka. They can be reached at matt@hoaorganizers.com and marcia@hoaorganizers.com.

CAI-Greater Los Angeles Chapter

REPRESENTING COMMUNITY ASSOCIATIONS IN

ALL AREAS OF REAL ESTATE LAW

• Drafting and enforcement of Bylaws and CC&Rs • General litigation, including mediation and arbitration of disputes with owners • Construction defect litigation • Insurance bad faith litigation • Collection of delinquent assessments • Providing general business advice to homeowners associations.

11400 West Olympic Boulevard Ninth Floor • Los Angeles, CA 90064 (PH.) 310.478.4100 • (FAX) 310.478.6363 www.wrslawyers.com

CAI-Greater Los Angeles Chapter

November/December 2018 | www.cai-glac.org 11

NEWS

FROM SACRAMENTO

Day in the District ¡¡¡ By Nels Atha, CMCA®, AMS®, PCAM®

T

hroughout California, CLAC (CAI’s California Legislative Action Committee) has been increasing its engagement with lawmakers in order to help advocate for the interests of homeowners and residents of community associations.

Over the last few years, CLAC has been successful at putting a stop to many bills which would unfairly increase the cost of living in a community association, or otherwise keep associations and their boards of directors from being able to carry on with normal business without the constant aid of their attorneys. CLAC has been so successful that in 2018 we were able to take a proactive approach and help protect California community associations against fraud by working with California Assemblymember, Jacqui Irwin to sponsor AB 2912, the “Association Finances” bill.

One of the reasons that CLAC has become more successful over the last few years is due to the efforts of our local chapters’ Legislative Support Committee (LSC). Each of CAI’s California chapters, including our Greater Los Angeles Chapter, has an LSC which supports and participates in CLAC. Through these local committees, we are actively making contacts and meeting with local lawmakers and their staff in their home district offices through our “Local Legislative Day” events.

Our Greater Los Angeles chapter’s most recent Local Leg. Day was in September. LSC Chair, Matthew Plaxton scheduled visits with the local offices of Senator Steven Bradford, Assemblymember Patrick O’Donnell, and Assemblymember Al Muratsuchi. On the morning of September 14th, Matthew met with fellow LSC members, Maureen Davidson, Steve Cammarata, Thomas Ware, Jeff Gausepohl, and Nels Atha (me) at the offices of Common Interest Services, Inc.

At Senator Bradford’s Office left to right u Jeff Gausepohl (Board President, Seahill Townhomes HOA),

Nels Atha, CMCA®, AMS®, PCAM® (Common Interest Services Inc.), Tom Ware II, Esq. (Kulik Gottesman Siegel & Ware, LLP), Darryl Sweeney, Director of Community Outreach for Senator Steven Bradford, Steve Cammarata, CMCA®, AMS® (Cammarata Management, Inc.), Maureen Davidson (Adams Stirling PLC) and Matt Plaxton, Esq. (Tinnelly Law Group).

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www.cai-glac.org | November/December 2018

Before we meet with law makers, it’s important that we review the current status of important bills. CLAC’s Legislative Advocate, Louie Brown provided our group with notes and recommendations for topics of discussion. After reviewing the package of legislative information, we made our way to Senator Bradford’s office in Inglewood to meet with the Senator’s local staff. While meeting with the legislators themselves is very helpful for building relationships, meeting with their local office staff allows us to better review the concerns that are called into the local offices and identify CAI as a resource for those staffers who are often the “first responders” for HOA legislative concerns. Meeting with Community Outreach Director, Daryl Sweeney allowed our group to discuss the impacts of several bills from 2018 and showcase CAI’s ability to highlight their various effects on the average community association homeowner and resident.

After our first meeting, we had a short planning session to review our conversation and plan for the subsequent visits. This allowed our group to identify the strengths and weaknesses of our speakers before proceeding. Our second meeting with Al Muratsuchi’s Field Representative Cody Bridges was both friendly and productive. As a group, we are all interested in the betterment of residential communities and so are the lawmakers and their staff. The identification of this common goal helps us cultivate a productive discussion, where both sides are listening to each other’s concerns and providing helpful feedback. Our conversations are also aided by raw data that has been gathered

by CLAC, and distributed to the lawmakers. This allowed us to discuss various impacts using real numbers and distributions of residents specific to each district.

Assemblymember Patrick O’Donnell’s office was last on our visitation list. O’Donnell’s District Director Marisol Barajas is a legislative staff member who has some experience with community associations. This is not common, as many staffers are just beginning their careers in politics and do not have personal experience with HOAs or similar common interest developments. We had an especially constructive conversation focused on homeless issues and how community associations benefit California’s affordable housing market.

That conversation inevitably led to a discussion of recent bills

CAI-Greater Los Angeles Chapter

OUR THANKS TO CAI-CLAC 2018 CONTRIBUTORS January 1 – September 30.

GOAL: $24,321 93%

of goal

as of 09/30/18 $22,649

100 Marina Shores HOA 101 Ocean Condominium HOA 118 Wadsworth Ave. HOA 446 San Vicente HOA 515 San Vicente HOA 909 El Centro, Inc. 914 Lincoln Blvd. HOA 948 20th Street HOA 1030 3rd Street, Inc. 1242 Berkeley Street HOA 1715 California Ave HOA 1835 7th Street HOA 2017 Ketch to Jib Townhouses HOA, Inc. 2050 Artesia HOA 2641 4th Street HOA 4424 Whitsett Avenue HOA 4820 Bellflower HOA 11767 Sunset Blvd. Association 15206 Burbank Blvd. HOA Adams Stirling PLC Armour Lane Condominium Avis HOA Avocado Glen HOA Beaumont Tashjian Berding & Weil, LLP Berg Insurance Agency Beven & Brock Bodger Park Condominiums HOA Bougainvillea Townhomes HOA Budlong Villas HOA, Inc.

Cardiff Court HOA, Inc. Casa de Suenos CA Casa De Valley View OA, Inc. Catalina Plaza HOA Cedar Glen HOA Centinela Townhomes II HOA Chateau Delgany Estates COA, Inc. Common Interest Services, Inc. Condominium Administration Co., Inc. Culver Centrale HOA Culver City Gardens (Lincoln Archways) Design Villas HOA Eight on Twenty HOA El Segundo Peppertree HOA Fenton Grant Mayfield Kaneda & Litt, LLP FirstService Residential AAMC® Florwood Estates HOA Gateway Village HOA Gorham Park HOA Hermosa surf Condos, Inc. Hillcrest Meadows HOA, Inc. Hillcrest Rolling Hills HOA, Inc. Hopi HOA Idaho Villas HOA Irena Vista OA Kasdan LippSmith Weber Turner, LLP Kelton Arms COA

Kester Villas HOA La Pointe MA Lawford HOA (Hayvenhurst CA) Longfellow Village OA Main at the Beach HOA Management Professionals, Inc. AAMC® Marina Village HOA McKenzie Rhody, LLP Mira Verde HOA Monterey Pines HOA Oakbridge HOA Oak Hill Condominium HOA Ocean West HOA Pacific Colony HOA Pacific View Condominiums HOA Park Crest HOA PCW Contracting Services Polynesian OA Rancho Glen HOA Roseman Law, APC Ross Morgan & Company, Inc. AAMC® Roxbury Park HOA S. Manhattan Place HOA SAX Insurance Agency Seascape-Redondo HOA, Inc. Silver Spur Court HOA SK Management, LLC South Bay Estates HOA South Hermosa Townhomes HOA

Spencer Estates HOA Sunset Boulevard Association SwedelsonGottlieb Textile Building OA The 555 Evergreen Street HOA The 3219 Colorado Assoc.

The Angels Landing Group 7 Fountains The Collection at Downtown Burbank POA The Vista Pacifica HOA Villa Cordoba HOA Villa Cynthia HOA VIP Goshen Association Virgil Courts HOA Valencia Management Group AAMC® Vogue Condominium Association Villa Medici HOA W.C. Services Company West Wind Townhomes HOA Westchester Playa Del Sol HOA Westside Townhouses HOA Wilshire Selby Towers East CA, Inc. Windsor Estates COA Wolf, Rifkin, Shapiro, Schulman & Rabkin LLP Woodbury Maintenance Corp.

Yale St. HOA

that have (or would have) increased the cost of both living in and maintaining common interest developments.

As we continue our efforts to meet with and help California’s lawmakers to make informed and beneficial decisions for community association residents, it is becoming clearer that the presence of homeowners and volunteer residents makes an exponential impact on our efforts. As a group mostly composed of community association service providers, such as management companies, attorneys, and insurance agents, we have the knowledge base to determine the impact of upcoming bills.

With greater support of board members and residents who are personally affected by bills aimed at community associations, our future legislative visits will have an even greater impact.

For information about how you can help advocate for your community and volunteer to meet with your legislative representatives, please contact CAI’s Greater Los Angeles Chapter at 818-500-8636.

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Nels Atha, CMCA®, AMS®, PCAM® is the owner and CEO of Common Interest Services, Inc. He volunteers as one of CAIGreater Los Angeles Chapter’s two Delegates to CLAC. Nels can be reached at nels@cishoa.com.

Please contact us at info@precisionpainting.com for details

CAI-Greater Los Angeles Chapter

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November/December 2018 | www.cai-glac.org 13

Many may fear the unknown, but not those who have a plan in place.

Resilience After Ruins lll By Angelique Madrigal

14

We are not exceptions, but we can respond exceptionally!

Catastrophes are becoming more routine and complex, and the challenges continue to increase for all involved including rescue organizations as well as community association managers. No community is immune from a potential disaster. For some regions, natural disasters are few and far between; however, for others it has become all too commonplace.

Here in Southern California, natural disasters such as the threat of fires and earthquakes readily come to mind, but there are others that come to mind, such as the major gas leak that affected the entire Porter Ranch community for months on end. Preparation is the key.

www.cai-glac.org | November/December 2018

Successfully rebuilding a community after a disaster depends on how well prepared a community is in all aspects that are within their control.

Without well-established policies or protocol to follow when members of the community are most vulnerable, conflict may ensue. Visiting websites for FEMA, the American Red Cross, or NVOAID (National Voluntary Organizations Active in Disasters) can provide guidelines on how to prepare for a catastrophe at no cost. Aside from preparedness guidelines, these and many other websites also have additional resources such as shelter directories, and utility and public assistance programs. Taking measures to establish an Emergency Action Plan (“EAP”) for your community is another step in the right direction. The plan may be as simple as distributing maps identifying exit points or as elaborate as having a full policy adopted and distributed, which would include phone numbers of local agencies, evacuation routes, designated assembly areas, as well as an overview of individual owners’ duties and responsibilities.

Disasters may strike at any time, so the EAP will change if an emergency occurs at night when power may be lost and most members are home versus during the day when most members are at work separated from their children and pets. A strategic plan must be in place to effectively deal with any form of disaster at any given time.

Consideration must also be given to any members of the community who may require special assistance such as the elderly, disabled, sight- or hearingimpaired. Designating Floor Captains is a great way to train volunteer members and get them involved. Each Captain should have written directions to follow in the event of an emergency, which will be specific to their community.

After a disaster, minimize panic and anxiety by immediately disseminating information to the members to keep CAI-Greater Los Angeles Chapter

them informed as to what action the community is taking to keep everyone safe. Safety, mental and physical wellbeing are top priorities. The community will feel secure when they have leaders with a well-thought-out plan of action, which is implemented effectively.

Whenever possible, have relief workers address the community directly to answer all of their questions and address their concerns. Communication is critical, and this will foster a sense of confidence in the community.

Embarking on a new start Establishing committees and involving members of the community with professional expertise can be invaluable.

One will be amazed at how resourceful the owners can be in virtually all aspects of a recovery. Get experts involved from the outset, as damages that appear superficial may in fact be serious structural problems. Exploring financial options and anticipating contingencies are also vitally important, requiring strong leadership of someone

with a financial background. Leaders who make it a priority to create a space and time for all voices to be heard will ensure that members feel they are participating meaningfully in the decisions being made regarding their lives and homes. Once the rehab project is underway, momentum will increase, and investing a sufficient amount of time into researching the costs and options associated with the identified damages is the key. Rushing to break ground to rebuild will only result in the members feeling the impact of poor planning, which will lead to change orders and cost overruns. Instead, taking calculated steps will ensure optimum efficiency and positive results.

personal families so that, if and when the time comes, we know what first critical steps to take. With the first step always being to extend one’s self and treat one another in a respectful, compassionate and dignified manner.

Angelique Madrigal is Director of Business Development & Client Relations and a Community Manager for Ross Morgan & Company. She can be reached at Angelique@ rossmorganco.com.

It is well understood that natural disasters have longlasting impacts on communities. Our industry focus should be on educating not only our boards but also our

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CAI-Greater Los Angeles Chapter

November/December 2018 | www.cai-glac.org 15

A Magical Evening of Wine Under the Stars C AI-GL AC WINE TASTING & LIGHT ME AL

August 11, 2018

Central Park at Playa Vista

THANKS To Our SPONSORS BEST OF CLASS

Horizon Management Company AAMC SOMMELIER

WINE STEWARD

CORDON BLEU

LandCare Naumann Law Firm PC SKY Painting

SOUVENIR PHOTOS

Berding & Weil LLP

WINE GLASSES

Silicon Beach Insurance Services

Steven G. Segal Insurance Agency, Inc. ProTec Building Services Nu Air Services, Inc. Guard-Systems Inc.

NAPKINS

CENTERPIECES DESSERT

Fenton Grant Mayfield Kaneda & Litt, LLP

O

n August 11 the CAI Greater Los Angeles Chapter hosted its annual wine event to benefit the California Legislative Action Committee (CLAC). We had a spectacular night in the beautiful surroundings of the Central Park at Playa Vista.

The weather was great, with a cool breeze—a nice change from the hot weather we have had in past years. It was also wonderful to see such a great turnout and catch up with industry friends.

The Wine Night Committee did an outstanding job, from the venue to the flowers, decorations, raffle prizes, guest wineries (Dark Star Cellars, Espinosa and Seven Angels) and The Green Truck, which served some fantastic food. To top off our evening, the mini upside-down cake desserts were a perfect fit.

A huge thank you to the sponsors listed above and to the Wine Night Committee: Co-chairs Katy Krupp and Jolen Zeroski, and committee members Pamella De Armas, Elaine Gower, Angel Fuerte, Pauline MacLean and Joanne Peña.

CAI-GLAC contributed more than $4,000 in net proceeds to the California Legislative Action Committee after this fundraiser.

It was a great event, and we look forward to seeing all of you next year!

Elaine Gower is the Director of Business Development and Client Relations at The Naumann Law Firm PC, in San Diego. She can be reached at elaine@naumannlegal.com

Net proceeds benefit the California Legislative Action Committee.

Paying It Forward: lll By Beau Leaman, CMCAÂŽ, AMSÂŽ Since January 2018, I have had the pleasure of serving as a member of the North Los Angeles Regional Advisory Board for The Painted Turtle, a nonprofit organization dedicated to providing camp programs to children with serious medical conditions. From its adaptive programming to its hospital outreach program, The Painted Turtle empowers children with life-threatening illnesses to gain independence and build a community where they are not alone. Since 2004, The Painted Turtle has provided over 55,000 camp experiences for children and their families year-round. With the generous support of donors and fundraisers like the annual Hoedown BBQ , campers and families always attend free-of-charge.

I was introduced to The Painted Turtle in 2017, when my wife and I attended the 12th annual BBQ fundraiser and we fell in love from the start.

We were moved by the creative thought, details, and care that went into making this camp exactly what girls and boys need. The moment I stepped into camp I knew that it was time to give back.

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www.cai-glac.org | November/December 2018

CAI-Greater Los Angeles Chapter

It has been a big year for our daughter medically. Knowing that camp is coming soon brings joy when times are tough. She is so excited thinking about camp. She talks about how great camp is all year! Thank you for giving her so much joy.

— Camper Parent Serving on a non-profit Board of Directors for the Painted Turtle has enhanced my work as a community manager because I feel more connected to others and less absorbed in the normal stresses of daily life. I have strengthened my relationships with clients and service providers by sharing about the amazing service The Painted Turtle is providing to children in our community. I have also made new friends, expanded my network and developed new partnerships that have contributed to the success of the homeowners associations I manage. The Painted Turtle has given me the ability to showcase my leadership to my employees through giving back to the communities we live in, along with leading by example through the lens of work life/balance.

I invite you to get to know more about The Painted Turtle and to find ways to contribute to your community! http://thepaintedturtle.org/ Beau Leaman, CMCA®, AMS® is the Director of Operations at National Property Management Group, Inc., a fullservice community management company in Valencia.

He can be reached at beau@npmgonline.com.

CAI-Greater Los Angeles Chapter

17315 Studebaker Rd., Suite 213 Cerritos, California 90703 800.485.8056Fax 800.485.8057 www.ReserveStudiesInc.com

November/December 2018 | www.cai-glac.org 19

CAI-GLAC COMMUNITY OUTREACH COMMITTEE VOLUNTEERS AT L.A. REGIONAL FOOD BANK ¡¡¡ By Jeanie LaCroix MORE THAN 25 COMMUNITY OUTREACH COMMITTEE MEMBERS and industry friends turned out on Saturday, September 8, to pack food at the L.A. Regional Food Bank in south Los Angeles. During a three-hour period, the group with another 50 volunteers from other nonprofits packed 32,706 lbs. of pears and apples for a total of 27,145 meals for school children and seniors.

Our Community Outreach Committee is responsible for developing community projects which benefit communities in Los Angeles County and enhance CAI’s image. Each year the Committee selects 4-5 local charities to benefit. We believe in “walking the walk.”

Watch for photos in the next magazine issue of the group serving breakfast to families staying at the Ronald McDonald House.

Jeanie La Croix is Director of Business Development at Environmental Testing Associates in Westlake Village.

She can be reached at jlacroix@etatesting.com.

20 www.cai-glac.org | November/December 2018

CAI-Greater Los Angeles Chapter

STEVEN G. SEGAL INSURANCE AGENCY, INC. Over 37 years of experience specializing in: Condominium Associations • Planned Unit Developments • Hard to Place Associations Earthquake Coverage • High Rise Condominiums • Workers Compensation

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CAI-Greater Los Angeles Chapter

November/December 2018 | www.cai-glac.org 21

Oct. 18–19, 2018 | Temecula, CA

Legal FORUM CAI

CALIFORNIA COMMUNITIES

Community Associations Institute (CAI), the worldwide leader in building better communities, invites you to a special, one-day event on key legal topics that affect every common-interest community in California.

With 45 years of industry experience and a member network of homeowners, managers, attorneys, and other business partners more than 38,000 strong, CAI is in a unique position to deliver both a local focus and a global perspective on the issues that shape community association governance and operations.

The CAI Legal Forum offers education sessions for community managers, board members, and homeowner leaders.

Sessions are presented by expert panels, including government officials, seasoned management professionals, and other community association professionals, including fellows in CAI’s prestigious College of Community Association Lawyers (CCAL), a professional organization that represents the very best attorneys in the industry.

Anyone who lives in, works for, or provides services to a California community Bringing Our California Members association will leave the event more informed, more engaged, and able to Together Education contributefor effectively to a successful community.

who lives in, works for or provides services to a California community association left the event more informed, more engaged and better able to contribute to a successful community.

Oct. 18–19, 2018 | Temecula, CA

CALIFORNIA COMMUNITIES

Managers and HOA boards had a choice of twelve sessions that provided essential information on key legal developments impacting our community associations. These sessions were presented by expert panels, including seasoned management professionals, industry attorneys and members of the prestigious College of Community Association Lawyers, a professional organization that represents the very best attorneys in the industry. Anyone

Up-to-the-minute information on key legal issues that impact where you live and how you work.

FORUM Sincere thanks to our CAI business partner members who supported this event, either as sponsors, speakers or both. We couldn’t have brought this quality event to our HOA board members and managers without you!

Legal

CAI

C

ommunity association legal issues in California were the focus of a recent special, one-day event for community managers, association board members and other homeowners.

More than 450 CAI members and industry friends came together in Temecula at the ninth annual California Legal Forum hosted by CAI’s eight California chapters and CAI’s California Legislative Action Committee.​

6402 Arlington Blvd., Suite 500 Falls Church, VA 22042 www.caionline.org

22

www.cai-glac.org | November/December 2018

CAI-Greater Los Angeles Chapter

Turning Common Interests Into Common Ground

than 450 CAI members and “ More industry friends came together in

Temecula at the ninth annual California Legal Forum hosted by CAI’s eight California chapters and CAI’s California Legislative Action Committee.

General Legal Counsel Governing Document Amendments Legal Opinions Contracts Dispute Resolution Civil Litigation Enforcement Insurance Coverage/ Bad Faith Construction

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CAI-Greater Los Angeles Chapter

Proud members of CAI for over 20 years

November/December 2018 | www.cai-glac.org 23

CAI CELEBRATED

Mix It Up

MASTER MIXOLOGY & GAME NIGHT

WE “MIXED IT UP” ON SEPT 14TH AT THE RESORT AT PLAYA VISTA THANKS to our SPONSORS

We Mixed It Up!

mixology aeroscopic environmental, inc. guard-systems, inc. reconstruction experts, inc. silicon beach insurance services U.S. Bank

By Donald Campbell, CMCA®, AMS®, PCAM®

delicious bites enhanced landscape jackson insurance services sky painting tri-tech restoration & construction co, inc. karaoke harbro, inc.

Mout to a new event this year… a Mixology party in early ore than 70 CAI-GLAC members and friends turned

September at the Resort at Playa Vista. Five Mixology Sponsors brought their own signature drinks for guest tasting throughout the evening. A professional bartender put on a show for the crowd, demonstrating how to mix the signature drinks, introducing variations and entertaining with a little flair bartending.

While some guests were visiting the Mixology sponsors or eating at the unlimited Mexican buffet, others were karaoking to their favorite songs. This event not only provided for great networking and fun, but also helped the Chapter fund CAI educational programs for HOA board members and their managers.

Our thanks to FirstService Residential for providing the venue and to the Social Committee for putting on such an awesome event: Co-chairs Alison Kronebusch (Reconstruction Experts, Inc.) and Erik Mendez, CMCA®, AMS®, PCAM® (ONIT Property Management), Amy Boyd (Tri-Tech Restoration & Construction, Inc.), Don Campbell, CMCA®, AMS®, PCAM® (Briarcliffe Towne Homes Association), Marcia Coppola, CMCA®, AMS® (HOA Organizers, Inc.), Angelique Madrigal (Ross Morgan & Company, Inc. AAMC) and Alissa McMurrin CMCA® (HOA Organizers, Inc.).

Don Campbell, CMCA®, AMS®, PCAM®, is the general manager at Briarcliffe Towne Homes Association in Reseda. He can be reached at briarcliffemanager@gmail.com.

Time to Take Your Community Management Career Seriously CAI-GLAC is very fortunate to be able to offer four(4) CAI-National courses in Los Angeles County in 2019… and a course at every level of development.

Just getting started and going for the CMCA® certification? Begin with this survey course at the end of January in Oxnard or in early August near LAX. M-100 – The Essentials of Community Association Management A comprehensive community association management course that provides a practical overview for newcomers, a review for veterans, and an advanced course for board members.

Do you have your CMCA® and are now aiming at the AMS® or PCAM®?

We have two 200-level courses near LAX next year. Realizing how difficult it is for you to be out the office, CAI National has changed some of its 200-level courses from two days to one day of classroom learning plus an online exam that can be taken at home.

M-202: Association Communications This course on February 8 offers managers guidance on top-notch communication techniques and skills necessary for developing written materials, effective daily interactions and dealings with residents, and board members.

Length: 1.5-day blended learning course – Friday - Day 1: 9:00 a.m. - 5:00 p.m. (in the classroom) Half-day: Online content including a 40-question, multiple-choice examination. The exam and online material must be completed within 30 days of the live course.

M-203: Community Leadership This course on June 21 instructs managers on how to work with board leaders, achieve management goals, and set a more positive tone for the whole community.

Length: 1.5-day blended learning course – Friday - Day 1: 9:00 a.m. - 5:00 p.m. (in the classroom) Half-day: Online content including a multiple-choice examination.

The exam and online material must be completed within 30 days of the live course.

NEW COURSE FOR PCAM RECERTIFICATION HOURS CAI National has listened to its seasoned manager members and created a new 300-level course. Our chapter is the first to offer this course to you… so mark your calendar NOW! M-380: Litigation Training for Managers This course on March 7-8 covers the many topics leading up to, during, and following litigation and what the community manager can do to be prepared for any situation. This course will include: Preparing and responding to the possibility, likelihood, and reality of litigation ll ll ll ll ll

Understanding the discovery process Selecting, preparing, and rebutting expert witnesses Using alternative dispute resolution Preparing for trial and testifying in court Evaluating post-trial realities and options

Length: 2 days; Runs Thursday – Friday

What are you waiting for?

Coaching to Credentials

Manager Mentor Program Would you like to be able to talk to another manager about their educational path and experience—get their advice about next steps?

CAI-GLAC is proud to offer the Coaching to Credentials Manager Mentor Program as a resource to our community manager members. Our goal is to encourage you to achieve CAI designations—ultimately the PCAM® designation.

Through the program, an experienced professional manager is paired with a manager newer to the industry or one looking simply for guidance. The scope and duration of the mentoring relationship is determined between the mentor and the protégé.

26

www.cai-glac.org | November/December 2018

A Mentor can: ll Help to identify your specific goals. ll Provide career guidance. ll Provide vision and insight. ll Offer support and advice about CAI courses. ll Explain the value of credentials. ll Motivate you to progress to the next level of professionalism.

For additional information about the CAI-GLAC Manager Mentor Program, please contact the Chapter Office at 818-500-8636.

CAI-Greater Los Angeles Chapter

COMMITTEE

FOCUS MAGAZINE COMMITTEE MEMBERS:

CORNER

Focus Magazine Committee ¡¡¡ Gina Roldan

T

he Focus Magazine Committee is responsible for producing six issues of the Chapter’s award-winning magazine each year. It looks so simple, but this is a daunting task —gathering hot-topic articles that are relevant to our readers… and weaving in event and committee promotions, educational material and fun photos.

The Committee, under the strong leadership of Karen Kokowicz, CCAM, CMCA, PCAM (Coro Community Management & Consulting) and Ramona Acosta, CMCA, AMS, PCAM (Tinnelly Law Group) has breathed new life into Focus Magazine this year by successfully theming each issue to make you want to read it cover-to-cover. They have also set strict deadlines to bring you the issues earlier in the bimonthly time frame.

look forward to receiving each issue digitally by email, making it available to read wherever and whenever you have a spare moment.

Karen Kokowicz, CCAM®, CMCA®, PCAM®, Co-chair Coro Community Management & Consulting Ramona Acosta, CMCA®, AMS®, PCAM®, Co-Chair Tinnelly Law Group Teresa Agnew, Board Liaison Roseman Law APC Patricia Brum, Esq. Kulik Gottesman Siegel & Ware, LLP Sascha Macias, CMCA®, AMS®, PCAM® FirstService Residential Gina Roldan ProTec Building Services

We are always looking for additional Committee members… and Chapter members who like to write. Please contact the Chapter Office for more information at 818-500-8636.

Our sincere thanks to Karen and Ramona, who will be handing over the chairmanship reins after this issue to Joanne Peña (Horizon Management Company AAMC) and Sascha Macias (FirstService Residential AAMC).

For each issue the Committee sets the theme, decides on article topics and possible authors, goes out to potential authors in our membership with a request to write, and meets monthly to determine the issue’s status, tie up any loose ends before going to layout…and determine the theme of the next issue.

And the cycle begins again.

The Magazine is produced in hard copy for those of you who like to display it at your business… and in digital form on the Chapter’s website. You can also

CAI-Greater Los Angeles Chapter

November/December 2018 | www.cai-glac.org 27

HAPPY

45 ANNIVERSARY th

Past Presidents Reminisce ENGAGE Although we are not that far from 2014, it seems light years away from today in terms of how the Chapter has evolved in four short years. If my memory serves me, at that time, the Chapter was basking in the status quo— our membership was growing steadily, our programs were consistent, and for the most part, we were meeting the needs of the Greater Los Angeles community; however, in my opinion what was lacking was synergy among the members. Social media use was on the rise, but our Chapter was relatively new to the idea of communicating regularly on Facebook, Instagram and Twitter. GLAC’s territory is large. And as the CAIGLAC footprint continued to grow I felt our focus had to be on finding ways to connect with our members directly, in meaningful ways. And so “Engage” became our theme for 2014: to actively participate, or become involved in our industry, our communities, and with each other.

We increased our on-line presence with the Community Now E- Newsletter featuring local and National industry news of interest to our members. We used social media to introduce CAI to community association residents who were not aware of or involved with CAI. We brought CAI-GLAC to the members by hosting educational programs in remote locations such as Long Beach, South Bay, Valencia and the San Gabriel Valley, and found a new home in Downtown Los Angeles . And, perhaps most significant was we engaged ourselves with our communities by giving back, forming the Community Outreach Committee and participating in such team-building causes as Relay for Life and the Westside Foodbank’s Walk for Hunger.

These fundamentals of engagement remain in place as the Chapter continues to expand its footprint into all areas of the vast Los Angeles County: to increase its on-line presence with a steady stream of social media communications and to cultivate opportunities for each of us to connect with each other in meaningful ways both professionally and socially.

Matt Ober, Esq. Richardson|Ober PC 2014 Chapter President

WE THE PEOPLE When asked to write a brief message on my experience as President in 2015, I had to go back to my trusty President’s binder and jog my memory. While the CAI-Greater Los Angeles Chapter is a small segment of the world population, it was my world for an entire year. I had assumed my duties after Matt Ober had been our fearless leader for the previous sixteen months. If you don’t think following in his big shoes was a little daunting, think again. Sorry Matt, my shoes were way more stylish!!

The world at-large was setting records… 39 minutes 20 seconds set by Thomas Dodd for running backwards; 12,975 Philippines created the world’s largest Zumba Class; and authorities in Wisconsin announced an empty coffin found on a road which had fallen from a vehicle was not a sign of a Zombie Apocalypse. While none of these fun facts had much in common with my stewardship as President, they did have one thing in common, they were FUN and they were UNIFIED. Thus, my platform of We the People was born.

As the Framers of our Constitution emphasized certain words in the Preamble: Union, Justice, Tranquility, Promote General Welfare & Liberty, I would FOCUS on those same words throughout the year to keep our chapter a cohesive unit. The Chapter had an all-time high membership of 820 looking to reach 900 by year’s end. As our chapter was both maturing and growing in size with multiple generational segments (Gen Y, Gen X, Boomers & Millennials), we had to figure out a way to communicate with each group so they would stay engaged to get the best experience CAI had to offer.

We decided to put more FUN into events, created a Social Media Committee and stayed focused on the best and most interesting education possible. For the first time ever we had “real-time” information to disseminate. The improved website presence, Quick Check at luncheons, Facebook and Twitter were ways to keep the members informed and involved instantly.

The Education Committee established Coaching to Credentials, a mentorship program designed to assist managers in their quest to attain a PCAM® designation. This program would go on to claim CAI National recognition.

Wine Night continued to thrive, raising more money for CLAC each year by selecting venues that were out-of-theordinary and unique.

The Keystone Award was created to remind us of those who came before us who blazed the trail for our chapter.

These would be the Key individuals who made a significant contribution and could be counted on to have the best interest of the chapter at heart. After all, a Keystone is something on which associated things depend for support!

I tried to remind the membership that it’s all about YOU our People! We would continue to provide value, build

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www.cai-glac.org | November/December 2018

CAI-Greater Los Angeles Chapter

relationships but most important, YOU would be heard.

I consider my time as President to be one of my fondest accomplishments and know that behind every great leader is a greater group of supporting characters!!

Katy Krupp Fenton Grant Mayfield Kaneda & Litt, LLP 2015 Chapter President

2016 CHAPTER HIGHLIGHTS It is my pleasure to reflect on the many great accomplishments we achieved together as a chapter in 2016. Our mission statement for the year was “Connecting Communities Through Education, Advocacy & Service.” I am so proud to see this theme continue as the Chapter advances to provide trending, current and relevant educational programs; we continue to see success through our grassroot advocacy efforts to inform and call upon our members to contact our legislators and support CLAC when needed; and service to not only the communities we manage, represent or live in, but the Outreach Committee has taken service and volunteerism to the next level by collecting food donations, toy drives and more that benefit the Los Angeles community as a whole.

In 2016, we held the first Certified Manager of Community Associations (CMCA) Review session with 64 attendees.

Twenty-three managers went on to pass the CMCA exam that year, further enhancing the professional development of our manager members.

We launched the Coaching to Credentials Manager Mentoring Program where a PCAM mentor helps another manager member along their education path. The Chapter won a CAI National Chapter Achievement Award for this program!

One of our favorite events of the year was the Casino Gala & Awards with a fun Arabian Nights theme in November at Le Foyer Ballroom in North Hollywood… we even had a belly dancer show.

Other enjoyable networking events included “Wine on the Waterfront” Wine Night at the Aquarium of the Pacific, and we held for the first time a Bowling Tournament with a Soul Train theme.

Lastly, and my most rewarding accomplishment as President in 2016, is raising a record $9,400 for the California Legislative Action Committee at the November Luncheon CLAC Challenge.

This challenge continues to be one of my favorite fundraisers to see our members pledge contributions to support our Chapter’s efforts in Sacramento.

2016 Chapter President Lisa A. Tashjian, Esq. Beaumont Tashjian CAI-Greater Los Angeles Chapter

November/December 2018 | www.cai-glac.org 29

WELCOME

NEW CAI-GLAC MEMBERS! AS OF OCT 31, 2018

BUSINESS PROFESSIONALS All Pro Jetting Foley & Mansfield, LLP Global Security Concepts, Inc. HOA Management Futures Life Paint Corporation LiftMaster Pacific Coast Seismic, LLC

RECRUITER CAI National Mary M. Howell, Esq. CAI National Elliot Katzovitz Greg Borzilleri CAI National CAI National

COMMUNITY ASSOCIATIONS Montecito Homes Martha Olvera, CMCA® Park Ocean Condominium Association Jerri Gaddis Playa Pacific HOA Martha Olvera, CMCA® Seahill Townhome HOA Jeff Gausepohl MANAGEMENT COMPANIES Trilliant, Inc. COMMUNITY MANAGERS Natasha Bialuski Cyndi Bolander Sea Colony 2 HOA

CAI National CAI National CAI National

Amanda Crisp Greg Borzilleri Seabreeze Management Company, Inc. AAMC Christina Menjivar Heather Miller, CMCA® Rubin Properties Amber Pineda William Reimbold, MBA, CMCA®, AMS® SF Valley Management, Inc. Jenna Rohm Sascha Macias, CMCA®, AMS®, PCAM® FirstService Residential Heidi Santos Jennifer Flores PMP Management AAMC Kimberly Simms Heather Miller, CMCA® Rubin Properties, Inc. Alyson Williams Heather Miller, CMCA® Rubin Properties, Inc. Amy Yankauskas Wendy Bucknum, CMCA®, AMS®, PCAM® Associa-PCM HOMEOWNER VOLUNTEER LEADERS Otto Cache Vanessa Domenech Nathan Hellweg Michael Shaolian Christopher Stefandis Jeff Tiddens Idenis Vitorelli, Jr.

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www.cai-glac.org | November/December 2018

Patricia Ramirez Cathy Hodek, CMCA® Heather Dellorso, CMCA® CAI National CAI National Ariel Hess, CMCA®, AMS® Karen Kokowicz, CCAM®, CMCA®, PCAM®

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CAI-Greater Los Angeles Chapter

OUR THANKS

TO RENEWING MEMBERS! AS OF SEPTEMBER 30, 2018

BUSINESS PROFESSIONALS Advanced Reseerve Solutions, Inc. Allied Roofing and Waterproofing American Technologies, Inc. Architectural Engineering & Design Group Association Reserves, Inc. BRS Roofing, Inc. BuildingLink,com, LLC California Waters CAM Services Creighton Tevlin, CPA Dunn-Edwards Paints Fassberg Mediation Services, Inc. Ferris Painting, Inc. Golden West Security Incorporated GSG Protective Services Inc. Guard-Systems, Inc. Hoffman Brown Company Integrated Risk Management Jackson Insurance Services LaBarre/Oksnee Insurance Agency, Inc. Loewenthal, Hillshafer & Carter, LLP Master Property Improvement Co. MG Skinner & Associates Mulholland Security Centers, Inc. ProTec Building Services Richardson|Ober PC ROSS Mediation Services Securitas Security Services USA, Inc. Shaw, Moses, Mendenhall Insurance Silicon Beach Insurance Services Sonnenberg & Company, CPAs Stay Green, Inc. Unified Protective Services, Inc. COMMUNITY ASSOCIATIONS Bedford Park HOA Breakers at Del Amo Chatelaine Condominium Association Harbor Gate HOA Marina City Club COA North Hollywood Terrace HOA Northstar Condominium Owners Association Regatta Seaside HOA The Collection at Downtown Burbank

CAI-Greater Los Angeles Chapter

COMMUNITY MANAGEMENT COMPANIES Appleby Property Management, Inc. Cammarata Management, Inc. Cardinal Management Group Condominium administration Co., Inc. Coro Community Management & Consulting EGL Properties, Inc. International Realty & Investments Optimum Professional Property Management, Inc. Paragon Property Management Group, LLC Seabreeze Management Company, Inc. AAMC SK Management Company, LLC Valencia Management Group AAMC COMMUNITY MANAGERS Chris Albrecht, CMCA®, AMS®, PCAM® Valencia Management Group AAMC Christine Alfieri, CCAM® TEN50 HOA Ara Amirkhanian, CMCA®, AMS® Ross Morgan & Company, Inc. AAMC Breanne Atha, CMCA® Common Interest Services, Inc. Deniz Avci Hollywood & Vine Residence Association Ben Bar, CMCA® Allstate HOA Management James Beard, CMCA®, AMS®, PCAM® Valencia Management Group AAMC Ermias Berhanu, CCAM® Park Plaza HOA Christina Bielfelt HOA Made Easy Management Co. Julia Bitter Concept Seven LLC AAMC Beth Bottaro, CMCA® Valencia Management Group AAMC Jermaine Bowen, MBA, CMCA®, AMS® CID Management LLC Sue Calhoun, CMCA® Valencia Management Group AAMC Celena Castro SF Valley Management, Inc. Corinne Crawford, CMCA® The Management Trust.

Miguel Duran Shoreham Towers HOA Alana Ellis, CMCA® Cardinal Real Estate Group Inc. Sabrina French, CMCA®, AMS® PMP Management AAMC Kevin Gatewood Optimum Property Management, Inc. Jeff Hayward, CMCA®, AMS® Solera at Kern Canyon HOA Audrey Herman, CMCA® Ross Morgan & Company, Inc. AAMC Diane Hilliard, CMCA®, AMS®, PCAM® Ross Morgan & Company, Inc. AAMC Cathy Hodek, CMCA® Del Prado HOA Lisa Hoffman, CMCA®, AMS® Valencia Management Group AAMC Jessica Kelsey, CMCA® Valencia Management Group AAMC Beau Leaman, CMCA®, AMS® National Property Management Group, Inc. Lorna Leviste, CCAM®, PCAM® Promenade West HOA Carla Linares Century Park Place Condominium Association Ted Loveder, CMCA®, AMS®, PCAM® Crown Towers HOA Karen Manahan, CMCA®, AMS® Valencia Management Group AAMC Heather Miller, CMCA® Rubin Properties, Inc. Scott Moore, CMCA®, AMS® Valencia Management Group AAMC Dan Nakari, CMCA®, AMS®, PCAM® Jessica Oakes, CMCA® PMP Management AAMC Michelle Phelps, CMCA® Valencia Management Group AAMC Evelyn Polizzi, CMCA® EDP Services Kelly Rackers PMP Managemen AAMC Linda Radtke, CMCA® Friendly Valley Recreational Association

Karen Richardson Diane Rossiter, MBA, CMCA®, AMS® Bell Canyon Association Cecil Rucker University Apartments John Peter Silva Diana Stiller, PCAM® Ocean 101 Condominium HOA Monica Trautman Oak Park Calabasas HOA Miguel Zamora, CMCA® Ross Morgan & Company, Inc. AAMC Fang Zhu, CMCA® Beven & Brock COMMUNITY ASSOCIATION LEADERS Wayne Baldasso Michael Barth Laverne Boethling Jeff Goodwin Mary Totten

November/December 2018 | www.cai-glac.org 31

ADVERTISERS INDEX 29 Association Reserves, Inc.

32 Popular Association Banking

2018/2019 CALENDAR OF EVENTS DECEMBER 2018 05 San Gabriel Valley Homeowners Association Marketplace – 6:00 p.m.

Pasadena Hilton, 168 S. Los Robles Ave., Pasadena, CA 9110

07 Spark of Love Toy Drive Delivery – 5:30 a.m.

Walmart, Porter Ranch

14 Chapter Board of Directors Meeting – 8:30 a.m.

Chapter Office, Glendale

JANUARY 2019 08 South Bay Evening Program for HOA Boards and Managers – 6:30 p.m.

DoubleTree by Hilton Torrance-South Bay, 21333 Hawthorne Blvd., Torrance, CA 90503

16 Awards Luncheon Celebration– 11:30 a.m.

Skirball Cultural Center, 2701 N. Sepulveda Blvd., Los Angeles 90049

23-25 CAI National Law Seminar

PHOTO BY ROBERTO NICKSON (@G) ON UNSPLASH

PRECISION PAINTING 9/15 Antis Roofing & Waterproofing 13 23 Beaumont Tashjian

19 Reserve Studies Inc.

29 Ferris Painting, Inc.

19 R.W. Stein Painting, Inc.

5 LB Property Management

18 Macdonald Insurance Agency

7 Mutual of Omaha Bank/ CondoCerts

23 Select Painting & Construction

32 Pacific Utility Audit

21 Steven G. Segal Insurance Agency, Inc.

34 Poindexter & Company, CPAs 11 Wolf, Rifkin, Shapiro, Schulman & Rabkin, LLP

ADVERTISING INFORMATION Dimensions & Rates:

Artwork must not exceed the exact dimensions of that size ad.

For more information, call the Chapter office: 818-500-8636.

Ad Size

Ad Dimensions

Members

Non-Members

⅛ page

3½" wide x 2" high (Horizontal)

$200

$400

¼ page

3½" wide x 4¾" high (Vertical)

$300

$600

½ page

7½" wide x 4¾" high (Horizontal)

$425

$850

Full Page

7½" wide x 9.75" high (Vertical)

$800

$1,400

Payment: Rates are subject to change without notice. By credit card, check or cash.

Minimum three-insertion contract. Rates subject to change without notice.

Advertising Sales: Please contact the Chapter office for advertising specifications and deadline information at: 818-500-8636.

New Orleans, LA

25 Chapter Board of Directors Meeting – 8:30 a.m.

Chapter Office, Glendale

26 Essentials of Community Leadership Workshop – 8:15 a.m.

Summerwind HOA, 2800 Plaza del Amo, Torrance, CA 90503

29 Managers Only Breakfast Workshop (Active Shooter Training by Homeland Security Rep)– 8:00 a.m.

Blair House, Los Angeles

FEBRUARY 2019 05 Long Beach Educational Program for HOA Boards – 5:30 p.m.

Renaissance Long Beach Hotel, 111.E. Ocean Blvd.., Long Beach, CA 90802

08 M-202 National Course for Managers – 8:00 a.m.

Sheraton Gateway Hotel, 6101 W. Century Blvd., Los Angeles 90045

08 PCAM Luncheon – 11:30 a.m.

City Club LA, 555 S. Flower St, 51st Floor, Los Angeles 90071

21 Tricks of the Trade for Business Partners – 9:30 a.m.

Blair House, 10490 Wilshire Blvd., Los Angeles, CA 90024

27 SF Valley Luncheon Program for HOA Boards and Managers – 11:30 a.m.

Woodland Hills Hilton, 6360 Canoga Ave., Woodland Hills, CA 91367

Events subject to change, see website for possible updates.

32

www.cai-glac.org | November/December 2018

CAI-Greater Los Angeles Chapter

2019 CAI-GLAC Calendar of Events JANUARY 08 South Bay Evening Program for HOA Boards and Managers 16 Awards Luncheon Celebration (Skirball) 23-25 CAI National Law Seminar 25 Chapter Board of Directors Meeting Essentials of Community Leadership Workshop 26 Managers Only Breakfast Workshop 29

FEBRUARY 05 Long Beach Educational Program for HOA Boards 08 M-202 National Course for Managers 08 PCAM Luncheon 21 Tricks of the Trade for Business Partners 22 Chapter Board of Directors Meeting 27 SF Valley Luncheon Program for HOA Boards and Managers

JULY 17 19 20 23 26 31

SF Valley Luncheon Program for HOA Boards and Managers Dodger Game Night Essentials of Community Leadership Workshop Long Beach Educational Program for HOA Boards Chapter Board of Directors Meeting Valencia Educational Breakfast for HOA Boards and Managers

AUGUST 1-2 M-100 National Course for Managers 06 San Gabriel Valley Evening Program 17 Wine Night 21 Skirball Luncheon Program 23 Chapter Board of Directors Meeting SEPTEMBER 14 Essentials of Community Leadership Workshop 20 Chapter Board of Directors Meeting & Strategic Planning 25 Downtown Luncheon Program for HOA Boards and Managers & Annual Meeting

MARCH 7-8 M-380 National Course for Managers 20 South Bay Luncheon Program for HOA Boards and Managers 22 Chapter Board of Directors Meeting OCTOBER 27 Valencia Educational Breakfast for HOA Boards and Managers 02 Managers Only Breakfast Workshop 29 California Common Interest Development 8-Hour Law Course 05 Community Food Festival 08 South Bay Educational Program for HOA Boards APRIL 16 Skirball Luncheon Program for HOA Boards and Managers 02 San Gabriel Valley Educational Program for HOA Boards 18 Chapter Board of Directors Meeting 04 South Bay HOA Marketplace 30 Valencia Educational Breakfast for HOA Boards and Managers 09 CA Day at the Capitol 13 Essentials of Community Leadership Workshop NOVEMBER 18 Skirball Luncheon Program for HOA Boards and Managers 02 Essentials of Community Leadership Workshop 19 Chapter Board of Directors Meeting 09 Casino Night 25 CEO Summit 20 Skirball Luncheon Program for HOA Boards and Managers 22

MAY 06 15-17 22 24

Annual Golf Tournament CAI National Conference Downtown Luncheon Program for HOA Boards and Managers Chapter Board of Directors Meeting

JUNE 04 06 11 19 21 28

San Gabriel Valley Educational Program for HOA Boards San Fernando Valley Homeowners Association Marketplace Managers Only Breakfast Workshop South Bay Luncheon Program for HOA Boards and Managers M-203 National Course for Managers Chapter Board of Directors Meeting

Chapter Board of Directors Meeting

DECEMBER 04 San Gabriel Valley Homeowners Association Marketplace 05 Award Nominee Luncheon 06 Spark of Love Toy Drive Delivery 13 Holiday Happy Hour 20 Chapter Board of Directors Meeting

CAI-GLAC

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