FOCUS Magazine - July/August 2023 Issue

2023 BOARD OF DIRECTORS

OFFICERS

Erik M. Rivera, CMCA®, AMS®, PCAM®, President

Manhattan Pacific Management, Inc.

844-511-0644

I s a ac Camacho, President Elect

Accurate Termite & Pest Control

310-837-6483

J e ff rey A. Beaumont, Esq. CCAL, Vice President

Beaumont Tashjian

818-884-9998

M a t t Davidson, CCAM-HR®, CMCA®, AMS®, PCAM®, Treasurer Action Property Management AAMC®, 800-400-2284

Diane Schoolsky, Secretary

Lingate HOA, 323-640-1277

Alexandria Pollock, CCAM-HR®, CMCA®, AMS®, PCAM®, Past President BuildingLink.com, LLC, 310-925-9001

DI R ECTORS

Gary Burns, Mulholland Heights HOA, 818-326-2000

Roby Garcia, Servpro of Burbank, 661-312-6207

Matt Meadors, CMCA®, AMS®, PCAM®

HOA Organizers, Inc., AAMC®, 818-778-3331

Br ian D. Moreno, Esq. CCAL, Brian D. Moreno Law Corporation APC 888-578-9673

Amy Yankauskas, CCAM®, CMCA®, AMS®, Action Property Management Inc., AAMC, 562-495-6056

CHAPTER EXECUTIVE DIRECTOR

Michelle L. LeBlanc, CAE

2023 COMMITTEE CHAIRS

CLAC FUNDRAISING

Elaine Gower, The Naumann Law Firm, PC

Tiffany McCall, MBA, CCAM®, Seabreeze Management Company AAMC

COMMUNITY EXPO

Michelle Caldwell, ePipe Pipe Restoration

Marc Loge CMCA®, AMS®, Promenade Owners Assn

COMMUNITY OUTREACH

Stephanie Romero, Aeroscopic Environmental, Inc

Jerris Gaddis, CMCA®, AMS®, PCAM®, The Management Trust

EXECUTIVE LEADERSHIP SUMMIT

Karen Kokowicz, CCAM®, CMCA®, PCAM®, Coro Community Management & Consulting

FINANCE

Nels Atha, CMCA®, AMS®, PCAM®, Common Interest Services, Inc.

GOLF TOURNAMENT

Randy Bratton, John Forbes Farmers Agency

Jeff Koscher, BluSky Restoration Contractors, LLC

HOMEOWNER LEADER EDUCATION

Diane Schoolsky, Lingate HOA

Crystal Valencia CMCA®, AMS®, FirstService Residential, AAMC®

LEGISLATIVE

Erik M. Rivera, CMCA®, AMS®, PCAM®, Manhattan Pacific Management, Inc.

MANAGER EDUCATION

Shauna Gatlin, CMCA®, AMS®, HOA Organizers, Inc. AAMC

Amy Yankauskas, CMCA®, AMS®, Action Property Management Inc., AAMC

MEDIATION SERVICES

Jessica Koval, CMCA®, AMS®, PCAM®, Action Property Management AAMC

Erik Rivera, CMCA®, AMS®, PCAM®, Manhattan Pacific Management, Inc.

MEMBERSHIP

Mimi Cortes, SAX Insurance Agency

Eric Sasala, First Onsite Property Restoration

PROGRAMS/LUNCHEONS/WEBINARS

Sascha Macias, CMCA®, AMS®, PCAM®, Roseman Law, APC

Flint Faulkner, CMCA®, AMS®, PCAM®, 8899 Beverly HOA

PUBLICATIONS

Jocelle Maliwanag, MBA, American Heritage Landscape

Diane Rossiter, MBA, CMCA®, AMS®, PCAM®, Bell Canyon Association

SOCIAL

Karen Kokowicz, CCAM®, CMCA®, PCAM®, Coro Community Management & Consulting

Mic h ael Valenzuela, Vista Paint Corporation

SOCIAL MEDIA

Tatiana Jae, Roseman Law APS

Roby Garcia, Servpro of Burbank

NEWSWORTHY

6 Work-life Balance: How to Reclaim Control

12 Combating Apathy in the Modern Era

14 Does your pool need a facelift? Start Planning Now

22 2023 Summer

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28

2

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Our thanks to the FOCUS Magazine Committee: Co-chairs: Joc elle Maliwanag, MBA, American Heritage Landscape

Diane Rossiter, MBA, CMCA®, AMS®, PCAM®, Bell Canyon Association

Sean Allen, Esq.,Roseman Law, APC

Suvany Cowie, Infinity Property Services, AAMC®

Joshua Freeman, CMCA®, AMS®, Cooper Arms, Seabreeze Management, AAMC®

Elaine Gower, The Naumann Law Firm, PC Miranda Legaspi, Platinum Security, Inc.

Angelique Madrigal, Ross Morgan & Company Inc., AAMC®

Matt Meadors, CMCA®, AMS®, PCAM®, HOA Organizers Inc., AAMC®

Stephanie Romero, Aeroscopic Environmental Inc.

Luz Veloz, Customized Guard Services & Systems

This publication seeks to provide CAI-GLAC’s membership with information on community association issues. Authors are responsible for developing the logic of their expressed opinions and for the authenticity of all facts presented in articles. CAI-GLAC does not necessarily endorse or approve statements of fact or opinion made in these pages and assumes no responsibility for those statements. By submission of editorial content to CAI-GLAC, the author acknowledges and agrees to abide by the editorial and policy guidelines. Copyright © 2023.

All rights reserved. Reproduction in whole or in part without written permission is prohibited. CAI is a national, not-for-profit association created in 1973 to educate and represent America’s residential community association industry.

National Office Address: 6402 Arlington Blvd. #500, Falls Church, VA 22042 Tel: 888-224-4321 • Web Site: www.caionline.org

NOTE

HELLO CHAPTER MEMBERS

THANK YOU SO MUCH FOR YOUR CONTINUED SUPPORT AND HOPE YOU ENJOY THIS ISSUE. SINCE IT IS SUMMER TIME, OUR THEME IS GETTING YOUR COMMUNITIES READY FOR ALL THE ACTIVITIES THAT OCCURS DURING THIS SEASON.

This includes getting your amenities ready, while keeping everyone safe and adhering to the regulations of your HOA.

Most of us work through busy summers and it is imperative to have a work-life balance. Our feature, written by Joshua Freeman, CMCA, AMS with Cooper Arms and Elaine Gower, Director of Business Development & Client Relations, Educated Business Partner with The Naumann Law Firm, starts this issue with, “Work-life Balance: How to reclaim control”. When your work life and personal life are out of balance, your stress level is likely to sky-rocket.

In addition, this publication has a variety of articles, such as, “Staycation Ideas,” “Reigniting Homeowner Engagement in HOAs: Combating Apathy in the Modern Era”, “Does Your Pool Need a Facelift?”, “Start Planning Now, Ensuring Successful and Safe Summer Events: Do's and Don'ts for HOAs”, and “2023 Summer Checklist”.

We also included an update from legislative and a recap of our Outreach Community and their recent benevolent activities. Take a look at where your industry friends are doing for the summer in our fun bobble head layout.

We’ve hidden a small icon ( like this one: ) somewhere in this issue. So many of our members are seeking their PCAM, it only seemed natural to choose the pin awarded to those who reach that important designation. If you locate it, email memberservices@cai-glac.org with a brief description of the icon’s location. The first responder to let the Chapter know the correct answer, will win a $25 gift card for something fun or yummy. Sharp eyes and good luck and we’ll see you at the next luncheon.

Congratulations to our most recent winner, Gary Burns. He found the PCAM icon in the May/June Issue and won a $25 gift card.

Our goal is to discuss important issues we face in our industry and communities. We are hoping to have more

FROM THE EDITOR’S DESK

authors interested in writing and make sure the magazine is distributed throughout the CAI-GLAC members in a timely manner.

If you have ideas or suggestions for articles or topics, or would like to write an article or feature this year please let us know. You can reach us at jmaliwanag@ americanheritagelandcape.com. We welcome your input and look forward to sharing this experience with you.

FOCUS Magazine Co-Editor

JOCELLE MALIWANAG, MBA

Business Development, American Heritage Landscape

Coaching to Credentials Manager Mentor Program

Would you like to be able to talk to another manager about their educational path and experience—get their advice about next steps?

CAI-GLAC is proud to offer the Coaching to Credentials Manager Mentor Program as a resource to our community manager members. Our goal is to encourage you to achieve CAI designations—ultimately the PCAM® designation.

Through the program, an experienced professional manager is paired with a manager newer to the industry or one looking simply for guidance. The scope and duration of the mentoring relationship is determined between the mentor and the protégé.

A Mentor can:

• Help to identify your specific goals.

• Provide career guidance.

• Provide vision and insight.

• Offer support and advice about CAI courses.

• Explain the value of credentials.

• Motivate you to progress to the next level of professionalism. For additional information about the CAI-GLAC Manager Mentor Program, please contact the Chapter Office at 818-500-8636.

CAI-GLAC does not necessarily endorse or approve statements of fact or opinion made in these pages and assumes no responsibility for those statements. Authors are responsible for developing the logic of their expressed opinions and for the authenticity of all facts presented in articles.

MESSAGE

ELEVATE 2023!

SUMMER IS A TIME OF SUN-KISSED ADVENTURES, BACKYARD BARBECUES, AND LEISURELY OUTDOOR MOMENTS. IT IS ESSENTIAL TO PRIORITIZE THE SAFETY AND WELL-BEING OF OURSELVES, OUR FAMILIES, AND OUR COMMUNITIES DURING THIS VIBRANT SEASON.

Homeowners' associations serve as guardians of neighborhood harmony, promoting awareness and providing guidelines for residents to enjoy a safe and enjoyable summer.

With longer days and warmer temperatures upon us, it's the perfect opportunity for associations to highlight the importance of summer safety. Fostering a culture of awareness and responsibility, we can ensure that our communities remain safe havens for residents of all ages and backgrounds to relish in the joys of the season.

As the warm embrace of summer envelops our communities, it presents a unique opportunity for us to prioritize safety and foster an environment of diversity, equity, and inclusion (DEI). The summer season brings neighbors together, creating moments for shared experiences and a sense of belonging. Intertwining summer safety with the principles of DEI, we ensure that every resident feels welcome, valued, and safe as they partake in summer activities.

Diversity is the vibrant thread woven through our communities, enriching our lives with unique perspectives, cultures, and backgrounds. As communities focus on summer safety, it is crucial to recognize and celebrate this diversity. Emphasizing inclusive practices means considering the needs and preferences of all residents, regardless of their age, ability, ethnicity, gender identity, or socioeconomic status. Take proactive steps to engage with the diverse voices within our communities; create an environment where everyone is heard and respected.

Our communities often provide pools, parks, and recreational spaces that residents enjoy during summer. To foster equity, access to these amenities must be fair and inclusive. Ensure all residents have equal opportunities to utilize these spaces by implementing clear policies that prevent discrimination or bias. Considering the diverse needs of residents, such as those with disabilities, and make reasonable accommodations to facilitate their enjoyment of these amenities further promotes equity within the community.

FROM THE PRESIDENT

Creating a genuinely inclusive community goes beyond mere acceptance; it involves actively welcoming and embracing the unique contributions of every individual. Foster a sense of inclusion by organizing events and activities that celebrate the diverse traditions and cultures represented within the community. Encouraging residents to share their stories, talents, and customs can cultivate an atmosphere of understanding, acceptance, and unity. Inclusive communication practices, such as providing information in multiple languages or using accessible formats, ensure that all residents can engage fully and participate in community activities.

Clear protocols for reporting incidents of discrimination or harassment within the community send a strong message that safety and inclusivity are non-negotiable values.

As we embrace summer within our communities, let us recognize the importance of intertwining safety with diversity, equity, and inclusion. Curate an environment that celebrates diversity, promotes equity in accessing amenities, welcomes all residents, ensures the safety of vulnerable and marginalized groups, and sees a community where everyone thrives! Together, let us embark on a summer journey that honors the richness of our differences and strengthens the bonds of unity and belonging among all residents.

ELEVATE.

ERIK M. RIVERA, ACOM®, CMCA®, AMS®, PCAM®, EBP CAI-GLAC 2023 Chapter President

2023 CAI-GLAC UPCOMING EVENTS

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Work-life Balance:

By Joshua Freeman, CMCA, AMS, Cooper Arms & Elaine Gower, The Naumann Law Firm, PC

As we become more active in CAI, building longlasting relationships, with many of you playing a direct role engaging with the Board, support staff fielding routine requests, vendors supporting our efforts, and Board members charged with making big decisions for their associations; we’ve found that many of us are more outspoken about anxiety, stress and work-life balance.

The Covid-19 pandemic put a pause on a lot of what we’ve known as normal or have taken for granted, and with the lingering soft grips of loved ones passed, we’ve all found ourselves in the midst of a challenging climate to say the least.

There was a time when the boundaries between work and home were fairly clear. Now, coming out of the pandemic into one of the first summers with traveling as an option for some, work-life balance is taking center stage after witnessing how quickly things can change and how short life can be.

Work-life balance can be especially difficult for parents of young children; almost 60 percent of employed first-time mothers in the United States return to work within 12 weeks after childbirth.

Still, work-life balance isn’t out of reach. Start by evaluating your relationship to work. Then apply specific strategies to help you strike a healthier balance.

Consequences of poor work-life balance:

Fatigue. When you’re tired, your ability to work productively and think clearly might suffer — which could take a toll on your professional reputation or lead to dangerous or costly mistakes.

Poor health. Stress is associated with adverse effects on the immune system and can worsen the symptoms you experience from any medical condition. Stress also puts you at risk of substance abuse.

Lost time with friends and loved ones. If you’re working too much, you might miss important family events or milestones. This can leave you feeling left out and might harm relationships with your loved ones. It’s also difficult to nurture friendships if you’re always working.

Increased expectations. If you regularly work extra hours, you might be given more responsibility — which could lead to additional concerns and challenges.

Strike a better work-life balance

As long as you’re working, juggling the demands of career and personal life will probably be an ongoing challenge. But if you learn both to set limits and look after yourself, you can achieve the work-life balance that’s best for you.

Setting limits

You can’t manufacture time. If you don’t set limits, then work or other obligations can leave you with no time for the activities and relationships you enjoy. Consider these ideas:

Manage your time. Cut or delegate activities you don’t enjoy or can’t handle — or share your concerns and possible solutions with your employer or others. Organize household tasks efficiently, such as running errands in batches or doing a load of laundry every day; don’t save all the laundry for your day off. Do what needs to be done and let the rest go.

Make a list. Put family events on a weekly calendar, and keep a daily to-do list at home and at work. Having a plan helps you maintain focus. When you don’t have a plan, it’s easy to be sucked into the plans and priorities of others.

Learn to say no. Whether it’s a co-worker asking you to spearhead an extra project or your child’s teacher asking you to organize a class party, remember that it’s OK to respectfully say no. When you quit accepting tasks out of guilt or a false sense of obligation, you’ll have more time for activities that are meaningful to you.

Leave work at work. With the technology to connect to anyone at any time from virtually anywhere, there might be no boundary between work and home — unless you create it. Make a conscious decision to separate work time from personal time.

Reduce email access. Check emails no more than three times a day — late morning, early afternoon and late in the day. If you access email first thing in the morning, you tend to focus on and respond to other people’s issues rather than being proactive about your own needs.

Take advantage of your options. Ask your employer about flex hours, a compressed workweek, job sharing, telecommuting or other scheduling flexibility. The more control you have over your hours, the less stressed you’re likely to be.

Try to shorten commitments and minimize interruptions. Most people can sustain a maximum level of concentration for no more than 90 minutes. After that, the ability to retain information decreases dramatically. When interrupted during a task, you need double or triple the time of the interruption to regain full concentration on your task.

Caring for yourself

A healthy lifestyle is essential to coping with stress and to achieving work-life balance. Try to:

Eat a healthy diet. The Mediterranean diet — which emphasizes fresh fruits and vegetables and lean protein — enhances the ability to retain knowledge as well as stamina and well-being. Sea moss, moringa, soursop leaves, and turmeric are a few things that can be added to your diet to improve your overall health and wellbeing.

Get enough sleep. Lack of sleep increases stress. It’s also important to avoid using personal electronic devices, such as tablets, just before bedtime. The blue light emitted by these devices decreases your level of melatonin, the hormone associated with sleep.

Make time for fun and relaxation. Set aside time each day for an activity that you enjoy, such as practicing yoga or reading. Better yet, discover activities you can do with your partner, family or friends — such as hiking, dancing or taking cooking classes.

Monitor your thoughts. Community management can feel like being the mayor of a very small city at times, especially if you’re onsite. Rising above all the chatter and gossip can be difficult at times. Be kind and supportive with yourself when it comes to self-talk. Motivational speeches, guided meditations and positive affirmations are available for free online to help create good habits for positive self-talk.

Volunteer. It’s important not to over-schedule yourself. But research indicates that volunteering can contribute to a greater sense of work-life balance. Selective volunteering might lower your levels of burnout and stress and boost your emotional and social well-being.

Bolster your support system. At work, join forces with co-workers who can cover for you — and vice versa — when family conflicts arise. At home, enlist trusted friends and loved ones to pitch in with child care or household responsibilities when you need to work overtime or travel.

Find a mentor. This is easier than it sounds, in the CAI network we have access to a network of professionals with enough experience to help us through our professional journeys. When considering all the media and literature available this can also be a straightforward task for your personal life.

(Continues on page 8)

HOW TO Reclaim Control

When your work-life and personal-life are out of balance, your stress level is likely to sky-rocket.

Work-life Balance: How to Reclaim Control (Continued from page 7)

Know when to seek professional help

Everyone needs help from time to time. If your life feels too chaotic to manage and you’re spinning your wheels worrying about it, talk with a professional — such as a counselor or other mental health provider. If your employer offers an employee assistance program, take advantage of available services.

Remember, striking a healthy work-life balance isn’t a oneshot deal. Creating work-life balance is a continuous process as your family, interests and work life change. Periodically examine your priorities — and make changes, if necessary — to make sure you’re keeping on track.

Exercise and stress: Get moving to manage stress

You know that exercise does your body good, but you’re too busy and stressed to fit it into your routine. Hold on a second — there’s good news when it comes to exercise and stress.

Virtually any form of exercise, from aerobics to yoga, can act as a stress reliever. If you’re not an athlete or even if you’re out of shape, you can still make a little exercise go a long way toward stress management. Discover the connection between exercise and stress relief — and why exercise should be part of your stress management plan.

Exercise and stress relief

Exercise increases your overall health and your sense of well-being, which puts more pep in your step every day. But exercise also has some direct stress-busting benefits.

It pumps up your endorphins. Physical activity helps bump up the production of your brain’s feel-good neurotransmitters, called endorphins. Although this function is often referred to as a runner’s high, a rousing game of tennis or a nature hike also can contribute to this same feeling.

It’s meditation in motion. After a fast-paced game of racquetball or several laps in the pool, you’ll often find that you’ve forgotten the day’s irritations and concentrated only on your body’s movements.

As you begin to regularly shed your daily tensions through movement and physical activity, you may find that this focus on a single task, and the resulting energy and optimism, can help you remain calm and clear in everything you do.

It improves your mood. Regular exercise can increase selfconfidence, it can relax you, and it can lower the symptoms associated with mild depression and anxiety. Exercise can also improve your sleep, which is often disrupted by stress,

depression and anxiety. All of these exercise benefits can ease your stress levels and give you a sense of command over your body and your life.

Put exercise and stress relief to work for you

A successful exercise program begins with a few simple steps.

Consult with your doctor. If you haven’t exercised for some time and you have health concerns, you may want to talk to your doctor before starting a new exercise routine.

Walk before you run. Build up your fitness level gradually. Excitement about a new program can lead to overdoing it and possibly even injury.

For most healthy adults, the Department of Health and Human Services recommends getting at least 150 minutes a week of moderate aerobic activity (such as brisk walking or swimming) or 75 minutes a week of vigorous aerobic activity (such as running). You also can do a combination of moderate and vigorous activity. Also, incorporate strength training exercises at least twice a week.

Do what you love. Virtually any form of exercise or movement can increase your fitness level while decreasing your stress. The most important thing is to pick an activity that you enjoy. Examples include walking, stair climbing, jogging, bicycling, yoga, tai chi, gardening, weightlifting and swimming.

Pencil it in. Although your schedule may necessitate a morning workout one day and an evening activity the next, carving out some time to move every day helps you make your exercise program an ongoing priority.

Stick with it

Starting an exercise program is just the first step. Here are some tips for sticking with a new routine or reinvigorating a tired workout:

Set SMART goals. Write down SMART goals — specific, measurable, attainable, relevant and time-limited goals.

If your primary goal is to reduce stress in your life and recharge your batteries, your specific goals might include committing to walking during your lunch hour three times a week or, if needed, finding a babysitter to watch the kids so you can slip away to attend a cycling class.

Find a friend. Knowing that someone is waiting for you to show up at the gym or the park can be a powerful incentive.

Exercise in almost any form can act as a stress reliever. Being active can boost your feel-good endorphins and distract you from daily worries.

Working out with a friend, co-worker or family member often brings a new level of motivation and commitment to your workouts.

Change up your routine. If you’ve always been a competitive runner, take a look at other less competitive options that may help with stress reduction, such as Pilates or yoga classes. As an added bonus, these kinder, gentler workouts may enhance your running while also decreasing your stress.

Exercise in increments. Even brief bouts of activity offer benefits. For instance, if you can’t fit in one 30-minute walk, try three 10-minute walks instead. Interval training, which entails brief (60 to 90 seconds) bursts of intense activity at almost full effort, is being shown to be a safe, effective and efficient way of gaining many of the benefits of longer duration exercise. What’s most important is making regular physical activity part of your lifestyle.

Whatever you do, don’t think of exercise as just one more thing on your to-do list. Find an activity you enjoy — whether it’s an active tennis match or a meditative meander down to a local park and back — and make it part of your regular routine. Any form of physical activity can help you unwind and become an important part of your approach to easing stress.

With all optimism intact, let’s be honest, all these things are easier said than done but many of them are easier to

accomplish or incorporate than one might think. Work-life balance means finding equilibrium between the varied aspects of your life. It will rarely be in perfect symmetry, but swing back and forth as different forces influence your professional and personal selves, impact your motivation, both for work and self-care, and sometimes prevent the ideal mix you are aiming for. Just be aware that balance will always be a process and evolving objective and the more you incorporate stress relieving techniques and they become habits, the more work-life balance will become your norm. We can say so ourselves speaking to you from a more empowered and relaxed position than the one experienced without work-life balance, mental health, and an overall better quality of life.

Elaine Gower, Director of Business Development & Client Relations, Educated Business Partner with The Naumann Law Firm, PC Construction Defect Litigation

Joshua Freeman, CMCA, AMS, Cooper Arms

ADream

By Michelle L. LeBlanc, CAE Executive Director CAI Greater Los Angeles Chapter

Staycation, all I ever wanted Staycation, had to get away Staycation, meant to be spent alone

I hope The Go-Go’s won’t mind the liberties I have taken with the lyrics to their quintessential summer song. A vacation is wonderful, but a staycation can be even better.

Have you ever felt like you needed a vacation after your vacation? The logistics of travel, the discomfort of being away from home, the always-on vigilance of a parent

traveling with children – all of that can be exhausting. A staycation makes the most of your time off without the added stress.

My dream staycation is exactly what I described with those edited Go-Go’s lyrics. I love to stay in a hotel close to home, ideally with a gorgeous pool. I need a weekend away by myself to fully refresh and recharge. That sort of solitude is not for everyone so plan the staycation that is right for you.

No matter what you choose, the key to a successful staycation is to disconnect from work and everyday responsibilities, and to fully embrace the relaxation and enjoyment of your time off at home.

Spa Day

Transform your home into a relaxing spa retreat. Treat yourself to a day of pampering with DIY facials, bubble baths, and homemade body scrubs. Create a tranquil atmosphere with scented candles, soft music, and fluffy robes. You can even invite friends or family members to join in and make it a group spa day.

If you want to get out of the house, go to a real spa. We have

Staycation Ideas for Summer

Movie Marathon

Level up your binge-watching by choosing a theme or a favorite movie franchise and have a movie marathon in the comfort of your own living room. Stock up on popcorn, snacks, and drinks, and create a cozy movie-watching environment with blankets and pillows. Add a nostalgic touch by watching classic films from your childhood or exploring different genres.

If you want to uproot your couch potato, there are tons of summer film festivals and outdoor movies happening in our area.

Explore Southern California

Sometimes we overlook the hidden gems in our own cities. Take this opportunity to be a tourist in your own town and discover new places. Visit museums, parks, local landmarks, or try out new restaurants and cafes. Research local events or festivals happening during the summer and plan your staycation around them. Go to the beach, it’s right there!

Food Tour

Embark on a culinary adventure by exploring local restaurants, food trucks, and cafés in your area. Try different cuisines, indulge in delicious treats, and support local businesses. Give your tour a theme and hit all the restaurants from contestants on Top Chef or do a Diners, Driveins, and Dives tour.

Game Night Extravaganza

Gather your family and friends for an epic game night. Play board games, card games, or video games together. Create a tournament, prepare snacks, and have a blast competing and bonding with your loved ones.

Alternatively, combine your binge-watching with your game playing and park yourself on the couch, phone in hand, listening to dubbed K-dramas on Netflix and playing Candy Crush until your eyeballs fall out. You do you, friend. We

If you’re staying in, there is no lack of delivery options. One good thing to come out of the pandemic is the number of great restaurants that offer take-out.

have been serving homeowners associations since 1984 with an emphasis on integrity and ethical service. It is our mission to improve the quality of people ’s lives.

re growing throughout Los Angeles, Orange County, San Diego, and San Francisco!

Combating Apathy in the Modern Era

By Suvany Cowie, Infinity Property Services, AAMC

In today’s fast-paced world, encouraging engagement in Homeowners Associations (HOAs) faces a daunting challenge: apathy. Many homeowners are disengaged or feel disconnected from their HOA, leading to a lack of participation and a decline in the overall sense of community. However, there are strategies that can help reignite homeowner engagement and foster a vibrant sense of community. This article will explore some effective approaches to increase homeowner engagement.

As a homeowner who transitioned into roles as a Board member and eventually a Community Manager for multiple HOAs, I have gained valuable insights into the challenges and opportunities of building owner involvement in their communities. By understanding the dynamics from a homeowner’s standpoint and the responsibilities of Board Members and Property Managers, we can strive to cultivate a sense of belonging and community.

Before delving into solutions, it is essential to understand the underlying causes of homeowner apathy.

I, like many others, wear multiple hats, and juggle various different social/activity calendars for myself and my family

apathy. Recognizing these factors allows us to develop targeted strategies to address them and motivate homeowners to actively participate in their HOA.

Tailoring communication to homeowners’ preferences, ensuring accessibility for differently abled residents, and considering generational differences in communication preferences improves receptivity. The more information provided, the better. People consume media in all different forms. If your community is able to leverage different platforms to get messages to homeowners, the more owners will be engaged. Conducting town hall meetings provides a platform for open dialogue, where homeowners can voice their opinions, ask questions, and actively participate in decision-making processes.

members. Sometimes distributing such a finite amount of time across so many things, seems nearly insurmountable. Modern life is busy, leaving little time or energy for involvement in one’s HOA. While we long for positive change, it is difficult to manage just one more thing.

Moreover, some homeowners may feel disillusioned or disconnected from the decision-making processes within their HOA, perceiving it as bureaucratic or unresponsive. Lack of communication and transparency can further contribute to

Creating a strong sense of community is the foundation for increasing engagement in an HOA. Regular community events, such as social gatherings, neighborhood clean-ups, and holiday celebrations, provide opportunities for neighbors to interact and connect. Utilizing digital platforms, such as community websites or social media groups, can facilitate communication and foster a sense of belonging.

Helping build a Facebook group for my community, increased interaction during the pandemic times. To this day, it is active, sharing current goings on in the community as well as the City. People were able to reach out to me with questions about the community, they might have been too shy to ask in a formal setting. I love helping my neighbors stay informed. By promoting inclusivity and encouraging neighborly

Creating a strong sense of community is the foundation for increasing engagement in an HOA.

interactions, residents are more likely to feel invested in the community and motivated to participate actively in the HOA.

Empowering homeowners by involving them in decisionmaking processes can strengthen their connection to the HOA. Encouraging residents to join committees or volunteer for specific tasks enables them to contribute their skills and interests. By assigning responsibilities and recognizing their contributions, homeowners feel valued and engaged. Additionally, HOAs can host educational workshops or seminars on relevant topics, such as drought tolerant landscaping, home maintenance, or financial planning, which provide value to homeowners and encourage their active involvement. These workshops empower homeowners with knowledge about the inner workings of their community and decrease the mystery around HOA protocols and procedures.

Recognize and appreciate homeowners who actively contribute their time and efforts to the community. Acknowledging their contributions through newsletters or annual appreciation events fosters a sense of pride and encourages continued engagement.

Transparency is key to building trust and combating apathy. HOAs should maintain clear records of finances, meetings, and decisions, which can be accessed by homeowners upon request. Providing regular financial reports, meeting minutes, and updates on ongoing projects helps homeowners understand the HOA’s operations and builds confidence in

its management. Management companies are great about providing access to these documents in their homeowner portals.

Being more aware of the steps in the decision-making processes, where homeowners have an opportunity to voice their opinions and provide feedback fosters a sense of ownership and encourages active participation.

While apathy may seem like an overwhelming challenge, HOAs can employ various strategies to increase homeowner engagement and revitalize the sense of community. By prioritizing communication, fostering inclusivity, and empowering homeowners through involvement, HOAs can overcome the era of apathy and by working together, homeowners and HOAs can create vibrant neighborhoods that foster a strong sense of belonging and pride.

By Leanne Harvey, California Waters

It’s the middle of summer and everyone is enjoying the sun and fun poolside. But you and your Board have realized your property’s pool and spa are showing their age. You might have noticed some stains or discoloration. And there’s that rust spot near the light. Or you spotted plaster chipping off in a few spots. Some residents even mentioned that the surfaces feel like they are getting rough. Although it might seem too early, it’s actually the perfect time to begin planning for next summer – So, what are your options?

Acid Wash

An acid wash removes or lessens the appearance of surface stains and minor discolorations. Light stains can often be scrubbed out, but deeper stains require a professional acid wash. This strips a thin layer of plaster off the surface of the pool or spa, improving the appearance by exposing a clean layer of plaster underneath. While acid washing can dramatically reduce stains or spots from the surface, it can also make the surface rougher and shorten the lifespan of plaster finishes, so it’s only recommended to be performed every 4-5 years. Similar to an acid wash, a chlorine bath is another potential solution for minor discoloration that can be explored with your professional pool maintenance provider.

Replaster

There are three types of plaster approved for commercial pools in California: standard, quartz and pebble finish. Standard pool plaster is a mix of Portland cement, water and silica/sand dust; it contains the highest cement content. Quartz and Pebble finish are aggregate finishes. Both increase longevity by replacing some cement with stronger aggregate additives. According to Joey Chavez, Interior Surfaces Specialist for NPT Finishes at Poolcorp, “The aggregate in the plaster mixture dictates how soft the plaster is. The harder the aggregate in the finish, the better it can prevent staining and chemical corrosion and the longer it will last. Depending on the type of plaster selected, water chemistry and maintenance, pool plaster can last from five to twelve years.”

Start need aFacelift?

Plaster will last longer in pools that are well maintained, but over time, pieces of plaster will delaminate from the shotcrete and metal substructure or show major rust spots from rebar leeching or extremely deep stains can occur. Even if the plaster doesn’t start coming off, it will wear thin over time. Dirt collects in the cracks and the surface may become rough enough to cause skin abrasions and even cuts. If you encounter any of these situations, your pool needs to be replastered.

According to Chavez, additional tips that can extend the life of your replaster project are: “Confirm your service provider follows a National Plasterers Council (NPC) style start-up. This will provide the most reliable startup. During startup you should also ensure that water is circulating constantly. Your pump should be running 24/7 for at least 3 days,” and “Test the fill water. Extremely soft water is low in Calcium. It tries to balance itself by leaching Calcium from the fresh cement within the new pool plaster and etching it away. This situation requires more aggressive chemical balancing by your maintenance team.”

A pool contractor’s high season starts in January. By March, the best vendors are booked out through summer. Even though your property is private, replastering requires the creation and submission of new plans for permitting and County Health Inspections - which take time. If you wait until February to decide on replastering your community’s pool, you’ll be replastering at the end of next summer rather than in time for a Memorial Day Weekend grand reopening.

Planning Now

Here’s the timeline we’ve found successful for replastering for a Memorial Day Opening:

• August/September: Determine the Scope of Work - In addition to replastering, identify if any of the following need replacing: tile, lights, hand and grab rails, depth and safety markers and equipment. If your pool is old, strongly consider adding optional equipment such as an auto-fill, a Title 22 compliant chemical controller, new variable speed energy efficient pumps and other critical items to keep your pool and spa operating efficiently and to Code. Ask your current pool service provider to assist you in developing the scope of work.

• Distribute your RFP and schedule site visits no later than October – earlier if possible.

• Request quotes in time to review and present them at your November Board meeting. Communicate to the Board that

• Use the month of December to allow the Board to ask questions and evaluate proposals.

• Select a contractor and sign a contract no later than the end of January; this is especially important if tile replacement is part of your scope.

Following this timeline will put you in the enviable position of opening on Memorial Day with a newly replastered pool and spa– just in time for next summer’s fun!

CAI-GLAC CAI-GLAC

GOLF TOURNAMENT GOLF TOURNAMENT

Special thanks to the GOLF COMMITTEE for all of their hard work

Co-Chair Jeff Koscher, BluSky Restoration Contractors

Co-Chair Randy Bratton, John Forbes Farmers Insurance Agency

Diane Schoolsky, Lingate HOA

Teresa Agnew, Reconstruction Experts, Inc.

Alex Barkodarian, Alex Barkodarian Insurance Agency, Inc.

Sue Bartley, The Sherwin-Williams Paint Company

Traci DeRago, Management Professionals, Inc. AAMC

Valerie Franklin, ALLBRiGHT 1-800-PAINTING

Roby Garcia, ServPro of Burbank

Shauna Gatlin, HOA Organizers Inc., AAMC

Courtney Robart, American Craftsman Restoration

Michael Valenzuela, Vista Paint Corporation

Geoffrey Lloyd, Just Right Painting Inc.

Deanna Higuera, First OnSite Property Restoration

Yesenia Canas, Dunn-Edwards Corporation

Robert Inzunza, Dunn-Edwards Corporation

Jay McMullen, Allstate Landscape Services Inc.

PORTER VALLEY COUNTRY CLUB

BEVERAGE CART SPONSORS

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Tinnelly Law Group

BLOODY MARY SPONSOR

ServPro of Burbank

LUNCH TRUCK SPONSORS

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HOLE-IN-ONE SPONSOR

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ON THE GREEN SPONSORS

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LandCare

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ALLBRiGHT 1-800-PAINTING

Guard-Systems, Inc.

Vista Paint

JUST RIGHT Painting

Fourest Tree Service

Dunn-Edwards Paint

RoofSource

The mission of the East Los Angeles Women’s Center is to ensure that all women, girls and their families live in a place of safety, health, and personal well-being, free from violence and abuse, with equal access to necessary health services and social support, with an emphasis on Latino communities.

Making A Difference

The Community Outreach Committee donated a little over $1,200 in women’s and children’s clothes, body, oral care, and face products to the East Los Angeles Women’s Center.

THE FUTURE IS ELECTRIC!

Ensure your Association does not get left behind.

CAI-GLAC EDUCATIONAL LUNCHEON

WED | JULY 19 | 11AM-1:30PM

Skirball Center | 2701 N Sepulveda Blvd. | Los Angeles

 Meet current and future demand

 Comply with requirements and regulations

 What the Future Holds: The Goals of AB1738

 Upgrade association infrastructure in line with California’s goals

 Do’s and Don’ts for managers

Focused Inspection Group

First Citizens Banks

American Heritage Landscape

JUST RIGHT Painting Inc.

Stay Green, Inc.

EARLY REGISTRATION (Ends on July 11*)

Member - HOA Board/Manager .................$50

Nonmember HOA Board/Manager .............$55

Member - Business Partner ........................$65

Nonmember Business Partner ....................$85

*No ticket refunds after Early Registration ends.

LATE REGISTRATION (Between July 12-18)

Late Registration Fee..................................$25

Subject to availability.

AT THE DOOR

Prices double the day of the event.

Subject to availability.

This educational event has been approved for 1 hour of continuing education credit by CAI and CAMICB.

―EXHIBITING SPONSORS― One Structural Inc., dba Balcony1

Site Consulting Specialists

SwedelsonGottlieb

Sherwin-Williams Paint Company

Hi Tech Painting & Construction

Dunn-Edwards Paint

Accurate Termite & Pest Control

Owens Moskowitz and Associates, Inc.

ALLBRiGHT 1-800-PAINTING

Green Valley Tree Care

Allstate Landscape Services Inc.

Pipe Restoration Solutions, Inc.

Association Reserves

McKenzie Mena, LLP

Bergeman Group

Whitestone Industries

Precision Painting & Reconstruction

dba Southwest Greens

Alliance Association Bank

Trifecta Painting & Construction

PEN SPONSOR BEHR Paint Company

Sophie Haimof, Esq. Roseman Law

Hamlet Vazquez PCAM, MCAM-HR, MBA Wilshire Terrace Co-Op

John Lee Account Manager, Southern California Edison

Dana Robertson Advisor eMobility, Southern California Edison

Mary Finn Energy Advisor, Southern California Edison

Outdoor Care

 Work closely with your landscaper to thoroughly assess the landscaping of your property. Pay particular attention to the irrigation system, proactively identifying broken sprinkler heads and areas that may be underwatered. Given California’s scorching heat, our landscaping will require ample water to thrive, and we do not want to sully our beautiful landscape with dead patches! Reach out to your landscaper or brush clearance vendor, if you haven’t done so already, to begin clearing any dead brush on your property. Check with your local Fire Department to determine if you are required to clear any brush as a fire prevention method.

 Ensure that an inspection is conducted of your outdoor lighting to guarantee they are functioning properly to provide sufficient lighting and security for residents. Perform an evening property inspection or work with your staff or Board to arrange for them to conduct the inspection. Additionally, ensure that all light timers are correctly set to turn on and off at the appropriate times.

By Alexandria Garcia-Rosewood, CMCA®, AMS® Prado Community Association

 For tennis or pickleball courts, carefully inspect the playing surface for cracks or damage. Promptly repair any issues and ensure that the nets are in good condition. Consider establishing a cleaning schedule and, if within budget, repainting the court(s) to maintain their appearance. If repainting is not feasible, regular pressure washing of the courts during the summer will demonstrate your commitment to maintaining the amenity to the best of your ability.

 With the increase in temperature comes the increased usage of your community’s water features. It’s important to discuss the frequency of cleaning and maintenance with your pool vendor to ensure that your current schedule can handle the anticipated summer usage. A well-maintained pool is essential to avoid any displeasing experiences such as a green pool or spa due to unbalanced chemicals.

 To provide a comfortable and inviting poolside experience, diligently maintain the pool furniture by regularly cleaning, inspecting for damage, and removing damaged pieces if necessary. If you have teak furniture, consult with your maintenance staff or a qualified vendor to determine the best treatment options to optimize its lifespan. Additionally, ensure that the pool area is well-equipped with

Get ready to soak up the sun and embrace the season in your community as we go through our Summer Checklist to ensure our communities are summer ready! So grab your shades, slather on the sunscreen, and join us as we explore how to make your community the ultimate summer paradise!

necessary amenities such as umbrellas and lounge chairs. Take a moment to verify that all posted signage contains accurate information, including updated emergency signage that typically includes the property address and the nearest hospital (consult your local Health Department for precise requirements).

Indoor Tasks

 As we all know, summer weather can be brutal, and we rely on our HVAC units to keep us comfortable. If you haven’t already, reach out to your HVAC vendor to schedule an inspection of all the units you are responsible for maintaining. You may find your vendor’s availability impacted should you delay your preventative maintenance to the height of summer, as their schedules will quickly become full due to the increase in service calls.

 For those with theaters, make sure you check your equipment is working properly. If necessary, contact your AV vendor to see if any of the equipment needs to be checked given its expected lifespan. If your equipment also allows for cable to be broadcast, check with your provider to see if it’s time to upgrade the equipment.

 For those who have clubhouses with kitchens, contact your appliance vendor to perform their preventative maintenance. Don’t forget to have your barbecue grill(s) maintained as well!

Communication

 It will also be wise to have your staff brush up on your Community Guidelines to ensure they are aware of rules that are commonly broken. Some guidelines that are often overlooked by residents are limits on the number of guests in common areas, time limits for amenities, reservation requirements, glass restrictions for amenities, etc. Staff members confidently versed in the Community’s Guidelines will show consistency in enforcement, reduce conflicts, and ultimately provide comfort to your residents as they see the values of the Community are being safeguarded.

 Lastly, effective communication with residents is essential regarding summer-related information, including pool rules, upcoming events, and maintenance schedules. It’s particularly important to communicate if any amenity will be temporarily closed, even for a brief period, especially if it requires residents to venture outdoors, such as a park or tennis court. This proactive approach will prevent residents from being

inconvenienced by unnecessary exposure to the heat. Consider preparing newsletters and notices to post in common areas, ensuring residents are well-informed and providing ample advance notice. This proactive communication approach will prevent disappointment and foster a positive community atmosphere.

By prioritizing these preparations for our communities, we can create a welcoming environment for all and look forward to planning exciting events that bring joy and connection to our residents during the summer months, which can be as big as a block party or as small as passing out popsicles at the pool during the weekend.

Here’s to a wonderful summer for us all!

Alexandria Garcia-Rosewood, CMCA®, AMS® is the General Manager of the Prado Community Association and has over 10 years of experience in the industry. She is employed by Seabreeze Management Inc. and can be reached at Alexandria.garcia@seabreezemgmt.com.

What are your summer plans?

Since starting a new journey in HOA management I haven’t racked up enough PTO just yet, so I will be taking small trips around California and Nevada.

Suvany Cowie Infinity Property Services

Vacation for me! Going to Paris and the South of France in August.

Jocelle Maliwanag

Vacation, the whole world awaits!

Jennifer Silva Precision Painting

TBD-My family and I are undecided on we are going to either go Vegas to visit Grandpa stay home and put up new swing set. Joshua Freeman, CMCA, Cooper Arms

WE ARE PROUD TO SUPPORT THE

CAI Greater Los Angeles Chapter

Pacific Western Bank is a banking partner of choice in the community management industry.

Our extensive experience, industry-specific platform offering API integration and in-depth understanding of your unique banking requirements allow us to deliver financial solutions to meet your needs today and into the future.

Call us today to simplify your banking with a one-stop portal solution.

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You’llStaycation! find me on my boat somewhere on the SoCal coast!

Sadly, Staycation, Maybe a long weekend trip somewhere.

BARRY TROPP

Urban High Rise

Staycation for me!

Southern California has so many places to explore! My family and I will be taking advantage of the local scenery and enjoying exploring our City (Long Beach), and the surrounding beach cities!

Vacation, Hawaii is definitely on the list along with Kings Canyon National Park! Michelle Anderson

CMCA, AMS PMP Management

FirstService

Amy Yankauskas, CCAM®, CMCA®, AMS® West Ocean Towers

Residential AAMC Vacation! I am headed to Cancun this summer.

Erik Mendez Onit Management

Successful & Safe SUMMER EVENTS

By Curtis Galloway, CMCA®, AMS® Manhattan Pacific Management, Inc.

AS THE SUMMER SEASON

approaches, homeowner associations often plan various events to foster community spirit and bring residents together, especially in sunny SoCal. However, organizing such events requires careful consideration of security, liability, and the well-being of all attendees. In this article, we will explore the essential do’s and don’ts that HOAs should keep in mind when planning summer events at their properties. As with any community event, always consult with the appropriate authorities and professionals about any concerns or questions.

DO's

As with any event, communities need to always prioritize safety and security. Other items to consider and research are the number of attendees and fire code for each area and access control to ensure all visitors are permitted to be there. Consider an RSVP system with a check in table. If needed, you may want to hire professional security personnel or coordinate with local law enforcement to maintain a safe environment for everyone.

On a similar topic, you must obtain necessary permits and insurance. Depending on the nature and scale of the event, obtain any required permits from local authorities and ensure adequate insurance coverage. This will protect the HOA from liability in case of accidents, property damage, or other unforeseen incidents during the event. Not doing so may result in local penalties as well, so do your due diligence with this portion.

Alcohol is also something that may require permitting or special insurance coverages. If alcohol will be served at the event, establish clear guidelines and follow local laws and regulations regarding the provision and consumption of alcoholic beverages. Hire professional bartenders who can monitor alcohol consumption and ensure responsible serving practices. However, you should consult with legal counsel regarding this matter.

It almost goes without saying, arrange adequate facilities for the event. Provide appropriate amenities, such as seating areas, restroom facilities, and waste disposal options. Make sure these facilities are easily accessible and well-maintained throughout the event. If you have volunteers, you will want to make sure they are keeping everything clean and tidy during the event. Nothing starts dampening the mood of an event like overflowing trash, restrooms with no toiletries, and lack of sufficient seating.

Lastly a huge part of community engagement is to ensure you communicate event details clearly. Notify residents well in advance about the upcoming event, including the date, time, location, and any specific requirements or restrictions. Utilize various communication channels, such as newsletters, emails, social media, and community bulletin boards to reach a wider audience. Communication is key!

DON'Ts

Do not neglect minors’ safety. When organizing events where minors may be present, take extra precautions to ensure their safety and well-being. Implement child supervision measures, designate specific areas or activities suitable for children, and clearly communicate any restrictions or guidelines to parents or guardians. This is especially pertinent when alcohol is present or any high heat source such as a grill or fireplace. Just as you would inside the community, you cannot overlook noise and disturbance concerns.

Be mindful of the impact the event may have on nearby residents or residents within the community that may not wish to participate. Avoid excessive noise levels, especially during nighttime hours, and adhere to any noise ordinances or community guidelines. Consider the proximity of residential units and adjust the event activities accordingly. As always, adhere to the community rules regarding the same.

You are doomed if you disregard community input. Involving the community in the event planning process ensures that those who wish to be heard have a chance to share their views and ideas. Additionally, you may also actively seek input from residents to consider their preferences and incorporate their suggestions whenever possible. This will foster a sense of ownership and inclusivity among community members.

Don’t exclude accessibility measures. Ensure that the event is accessible to all residents, including those with disabilities or mobility challenges. Provide appropriate accommodation, such as wheelchair ramps, accessible parking spaces, and designated seating areas, to facilitate participation for everyone. Most communities will have this already, but if at a different venue, this is important to consider.

Lastly, do not overextend budgetary resources. It is your job as the event planner to ensure that the event stays within the budget. If you are lucky, you may come in under budget and still pull off a fantastic event. Remember, when planning, maintain a realistic budget to avoid overspending. Allocate resources wisely to ensure the event’s success without compromising the financial stability of the HOA. Consider seeking sponsorships or partnerships with local businesses to offset costs. No one wants to explain why their event exceeded the budgeted amount.

Hopefully, this helps you plan your summer get togethers with your communities. This is not an exhaustive list of things to keep in mind, however, they are important topics to remember. When in doubt, always turn to professionals in their respective industry to advise on best practices. When in a lot of doubt, hire an event planner.

Curtis Galloway, CMCA®, AMS® is the Regional Director for Manhattan Pacific Management and holds his CMCA and AMS Designations. Currently residing in Palm Springs, Curtis works hard not only for his communities but in his free time, for the nonprofit he founded.  He can be reached at curtis@manhattanpacificmgmt.com

CENTERING Diversity, Equity, and Inclusion IN OUR WORK

By Erik M. Rivera, ACOM® , CMCA ® , AMS ® , PCAM® , EBP CAI-GLAC 2023 Chapter President

In today’s dynamic and interconnected world, organizations are increasingly recognizing the significance of diversity, equity, and inclusion (DEI) in their operations and overall success. No longer just buzzwords, these principles have emerged as essential components of building thriving and sustainable workplaces. DEI encompasses the recognition and valuing of the unique backgrounds, perspectives, and contributions of individuals from all walks of life. It goes beyond mere representation to actively fostering an environment where everyone feels valued, respected, and empowered.

The importance of diversity, equity, and inclusion lies in the transformative impact they have on organizations. By embracing diversity, organizations gain access to a wealth of perspectives, experiences, and ideas that can drive innovation, enhance problem-solving, and create a competitive advantage. When individuals from diverse backgrounds collaborate and bring their unique insights to the table, it cultivates a rich tapestry of thoughts, creativity, and solutions that can propel an organization forward.

Equity is another vital aspect of DEI, focusing on ensuring fairness and justice within an organization. It entails acknowledging and addressing systemic biases, discrimination, and disparities that can hinder individuals from marginalized groups. By promoting equity, organizations create a level playing field where everyone has equal access to opportunities, resources, and advancement, regardless

of their background or identity. This fosters a sense of trust, loyalty, and commitment among employees, resulting in increased productivity, engagement, and overall satisfaction. Inclusion, the third pillar of DEI, goes beyond representation and aims to create an environment where all individuals feel a sense of belonging and can fully participate, contribute, and thrive. Inclusive organizations value and respect the diverse perspectives and identities of their employees. When individuals feel included, they are more likely to be engaged, motivated, and committed to the organization’s mission and goals. Inclusive cultures also cultivate collaboration, open communication, and mutual understanding, fostering stronger teamwork and better decision-making processes.

By embracing DEI, we develop a deeper understanding of our members, build trust, and establish meaningful relationships. I am honored to co-chair our Chapter’s newly established DEI Committee.

Diversity, equity, and inclusion are fundamental principles that organizations must prioritize to foster innovation, drive growth, and create a positive work culture. By embracing and actively promoting these principles, organizations can harness the power of diverse perspectives, ensure fairness, and equal opportunity, creating an inclusive environment where all individuals thrive. Ultimately, organizations that embrace DEI are better positioned to adapt to the evolving needs of their employees, customers, members, and society at large, contributing to their long-term success and sustainability.

FROM

SACRAMENTO

The 2023 legislative session is going strong and potential new laws are taking shape. There are several developing bills that could affect associations and it’s important to keep tabs on these going forward. The bills summarized below are only a few of the bills that could affect associations in the upcoming year and beyond:

AB 1033 – Separate Conveyance of Accessory Dwelling Units

This legislative session, as with previous sessions, focuses on increasing the housing supply. Notably, AB 1033 would authorize local agencies to adopt ordinances that allow the sale of accessory dwelling units, separate from the sale of the primary residence.

Currently, owners are not permitted to separately convey an accessory dwelling unit. The owner is required to convey the entire lot including any constructed accessory dwelling units. If AB 1033 is passed, owners would be permitted to sell their primary residence on the lot, separate from any accessory dwelling units.

and tabulated would be exempt from these provisions, unless the meeting is conducted by video conference and the camera is placed in a location such that members can witness the inspector of elections counting and tabulating the votes.

This bill could have many unintended consequences, including increased density and pressure on communities not initially developed to support more homeowners. If this bill passes, associations may need to consider amending their governing documents to prohibit the separate conveyance of an accessory dwelling unit, assuming this is enforceable under the bill’s final form.

AB 648 – Meeting By Teleconference

A bill that many associations have been asking for is finally on the table. AB 648 would permit meetings to be held via teleconference, without the need for simultaneously maintaining a physical location for the meeting. If this bill passes Boards will be able to conduct board meetings and member meeting entirely via teleconference with the following conditions: 1) notice for the meeting provides clear instructions on how to participate by teleconference; and 2) each director and member has the same ability to participate that would exist if the meeting were held in person. Additionally, meetings at which ballots are counted

RELY ON THE EXPERTS TO BUDGET RESPONSIBLY WITH A RESERVE STUDY Avoid Surprise Expenses, Make Informed Decisions, Save Money, Protect Property Values For more information, samples or a free bid contact us at: www.reservestudy.com cserrano@reservestudy.com (818) 222-0248 30 www.cai-glac.org | July/August 2023 CAI-Greater Los Angeles Chapter

AB 1458 – Reduced Quorum for Elections of Directors

Another bill that is gaining traction in the legislative session is AB 1458 which would authorize an association to adjourn the meeting to a later date with a reduced quorum. Specifically, an association could adjourn the meeting to a date at least 20 days after the adjourned meeting, at which time the quorum required for purposes of a membership meeting shall be 20% of the voting members. Additionally, this bill would require associations to provide general notice of the membership meeting no less than 15 days prior to the election of directors. Lastly, if the association governing documents require a quorum for the election of directors, AB 1458 would require those associations to provide general notice with the following language: “the board of directors may call a subsequent meeting at least 20 days after a scheduled election if the quorum is not reached at which time the quorum of the membership to elect directors will be 20 percent of the association’s members voting in person, by proxy, or by secret ballot.” This bill would provide much needed relief for associations that require a quorum for elections and have extreme homeowner apathy. Many associations struggle to achieve quorum and currently there

is no method for reducing quorum if it is not provided for in the governing documents. AB 1458 will provide an avenue for quorum reduction with the need to amend the governing documents.

While nothing is set in stone yet, the 2023 legislative session is likely to impact associations. It is important to take note of the pending bills and plan for the future as associations typically need to act quickly to protect themselves from newly enacted laws or take action to comply with new laws.

A.J. Jahanian, Esq., is an associate attorney with Beaumont Tashjian, where he devotes his time servicing the unique needs of the Firm’s clients throughout California. Mr. Jahanian is highly experienced to advise boards and management in the preparation and enforcement of governing documents and contracts, risk management, dispute resolution, fair housing compliance, and all other issues impacting community associations, including the levying and collection

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WHY PARTNERS?

Because we specialize in distinctive full-service HOA management services for Southern California’s communities…communities just like yours!

Because we specialize in distinctive full-service HOA management services for Southern California’s communities…communities just like yours!

COMMUNITY TEAM so your manager does not stand alone.

COMMUNITY TEAM so your manager does not stand alone.

MANAGER SUPPORT to provide uninterrupted service when your manager is away.

MANAGER SUPPORT to provide uninterrupted service when your manager is away.

TECHNOLOGY INVESTMENT to provide the most progressive equipment and systems.

CREATE COMMUNITY to make your community the place everyone wants to call home.

TECHNOLOGY INVESTMENT to provide the most progressive equipment and systems.

EDUCATION & TRAINING to ensure the success of our managers and our Boards of Directors.

CREATE COMMUNITY to make your community the place everyone wants to call home.

LONG RANGE PLANNING to manifest your community’s future.

EDUCATION & TRAINING to ensure the success of our managers and our Boards of Directors.

PROACTIVE to benefit all of our communities.

LONG RANGE PLANNING to manifest your community’s future.

PROACTIVE to benefit all of our communities.

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(626) 529-3918 . www.partnerscm.com

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“Let us take care of the management…so you can enjoy your community”

OUR THANKS

TO RENEWING MEMBERS!

AS OF MAY 1, 2023

BUSINESS PROFESSIONALS

Alliance Environmental Group LLC

Allied Trustee Services

Antis Roofing & Waterproofing

Aqua Creations

Association Balloting, LLC

Axela Technologies

Beaumont Tashjian

Best Alliance Foreclosure & Lien Service

Bethco Builders, Inc.

BRS Roofing, Inc.

Cline Agency Insurance Brokers

Duramax Building Products

Elements Landscape Management

Gibbs Giden Locher Turner Senet & Wittbrodt LLP

Kings III Emergency Communications

KONE Inc.

McCaffery Reserve Consulting

Nu Air Services, Inc.

Oakridge Landscape, Inc.

Owens, Moskowitz and Associates, Inc.

Patio Guys

Porter & Lasiewicz, CPAs

Precision Concrete Cutting

Quality Street Service

Reserve Studies Inc.

Scott Litman Insurance Agency, Inc.

COMMUNITY ASSOCIATIONS

21 Via Marina HOA

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Catalina Gardens HOA

Fusion at South Bay Community Association

Hampton Court HOA

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Queensland Manor South Cooperative, Inc.

Village Palos Verdes Homeowners Association

Vista Del Canon

West Ocean Association

Whalers Run HOA

Woodley Village Homeowners Association

COMMUNITY MANAGEMENT COMPANIES

Bartlein & Company, Inc.

Beven & Brock

Management Professionals, Inc., AAMC®

PMI Antelope Valley

Rubin Properties, Inc.

COMMUNITY MANAGERS

Larry A. Andrick, CMCA®, AMS®

Brian Barr, CMCA®, AMS®

The Californian on Wilshire

Nancy Beltran

Icon Realty Services, Inc.

Christina Bielfelt

HOA Made Easy Management Co.

Colby Bloom

PMP Management, AAMC®

Carmen Carrillo-Harper, CMCA®, AMS®

Partners Community Management, Inc.

Barbara Carter

Sierra Towers Homeowners Association

Kyle Michael Clewis, CMCA®

Action Property Management, Inc., AAMC®

Amber Cordova, CMCA®

PMP Management, AAMC®

Gilda Curry

Scott Management Company

Vicki Egan, CMCA®, PCAM®

Icon Realty Services, Inc.

Kelle Ellerbroek, CMCA®

Marla Fernandez, CMCA® TEN50

Katelyn Gambino, CMCA®, AMS®

FirstService Residential, AAMC®

MEMBERSHIP MINUTE

Tammy Gamblin, CMCA®, AMS®, PCAM®

Ross Morgan & Company, Inc., AAMC®

Sherri A. Giles

Village Green Owners Association

Josef Nikolas Kanapi, CMCA®, AMS®

Seraph Property Management

Daniel Khamudis

PMP Management

Jennifer Knauff-Sanchez, CMCA®, AMS®

Wave Enterprises, Inc.

Lorna Leviste, PCAM®

Four Seasons Homeowners Association

Erica Llanos, CMCA®

Portuguese Bend Club HOA

Mariesa Montiel

SF Valley Management, Inc.

Christopher Moran

PMP Management, AAMC®

Jesus Najera

Shoreham Towers HOA

Matthew Roy Nelson, CMCA®

Horizon Management Company, AAMC®

Pete Ong, Jr., CMCA®, AMS®, PCAM®

Partners Community Management, Inc.

Elizabeth Orellana

Rockpointe Homeowners Association

Brandon C. Patterson

Action Property Management, Inc., AAMC®

The Membership Committee is grateful for all the Chapter members, and we would like to take a minute to thank our member volunteers who work hard on the Chapter committees!

Did you know that CAI-GLAC has a total of 15 Committees? These committees are responsible for our wonderful educational luncheons, Focus Magazine, Community Expo, social events, legislative efforts, and our social media presence, just to name a few of their responsibilities.

All our Chapter committees are led and formed by our members, Community Managers, Management Company Executives, Business Partners, Homeowner Leaders, and HOA Members. These CAI-GLAC member volunteers make the chapter successful and amazing. THANK YOU!

By Mimi Cortes SAX Insurance Agency

The Membership Committee’s goal is to showcase the great resources and services CAI-GLAC has to offer to our members. If you are interested in joining the Membership Committee or any other of our varied committees, please reach out to the Chapter Office for more information.

Christina Miranda Ravelo, CMCA®

Harborplace Tower Homeowners Association, Inc.

Carrie Ann Rettberg

Horizon Management Company, AAMC®

Jose Rivas

Hollywood Versailles Towers

Fabian Robles, CMCA®, AMS®

Ross Morgan & Company, Inc., AAMC®

Cecilia Gabriela Salas Lopez, CMCA®, AMS®

Infinity Property Services

Doris Elizabeth Sanabria

Coro Community Management & Consulting

Luc Sasseville, CMCA®

Action Property Management, Inc., AAMC®

Deborah Schneider, AMS®

Bali Management Group, Inc.

Kiana Marie Sesto, CMCA®

Horizon Management Company, AAMC®

Laurene Siegel

Action Property Management, Inc., AAMC®

Cari WilliAMS®, CMCA®, AMS®

Ross Morgan & Company, Inc., AAMC®

Evelyn Zavaleta

Beverlywood HOA

ADVERTISING INFORMATION

Dimensions & Rates:

Artwork must not exceed the exact dimensions of that size ad. For more information, call the Chapter office: 818-500-8636.

Payment: Rates are subject to change without notice. By credit card, check or cash. Minimum three-insertion contract. Rates subject to change without notice.

Advertising Sales: Please contact the Chapter office for advertising specifications and deadline information at: 818-500-8636.

Alyssa Monique Martinez

Alex Miller

HOA Organizers, Inc., AAMC®

Katherine Rader, CMCA®, AMS®, PCAM®

Manhattan Pacific Management, Inc.

Joy Zucker

HOA Organizers, Inc., AAMC®

CAI-GLAC

Change Service Requested

2023 CAI-GLAC UPCOMING EVENTS