The 10 Most Dynamic Companies to Watch in 2021 | July

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Editor’s Corner

“Smooth Seas don’t make skillful sailors.”

RASHI SARAL

Managing Editor | 4 | Business Talk July 2021

CHALLENGES DECIDE YOUR GROWTH AND SUSTAINABILITY IN THE JOURNEY In the journey of life, you can’t expect normalcy every time; some twists and turns are needed to make it adventurous.

So as with your career or business. Taking calculated risks becomes imperative to expand the dimensions and reach the pinnacle of success. On the same note, we have covered the companies that have bypassed all odds to be at the position where they are today in the edition- ‘The 10 Most Dynamic Companies to Watch in 2021.’

In the pandemic when businesses were falling apart, these companies sailed through the crisis with determination.

During these unprecedented times, entrepreneurs have directed focus towards selling their products or services online more.

Because work from home becomes the newest trend to continue functioning in the professional realm, and exposure to social media has quadrupled. If you as a business owner are not doing digital marketing, then you must be suffering or going to suffer sooner.

Standing out in the crowd, the companies from the start hired top-notch talent from the industry who deliver outstanding results and ensure long-term success.

Whether it is a start-up or an established tycoon, taking care of employees becomes their topmost priority. And, in these stressful times of Covid-19, people are going through a huge financial and health strain, so provide them a back to lean on. In 2021, companies who have prepared a blueprint and religiously followed it emerged as a warrior. Then, connecting with teams online played a pivotal role in communicating messages and conducting team meetings. So, to earn the title of ‘The 10 Most Dynamic Companies to Watch in 2021’ was not easy.

A multitude of companies faced serious financial losses and in that situation, they have retained employees without firing them.

It’s a great gesture of humanity.

Keeping abreast with the technology becomes the need of the hour, and companies, which have synchronized with it have seen phenomenal results. Despite the situation, if you’re delivering the results to your clients, nobody can stop you from flourishing and earning more profits. These dynamic companies have earned more in this catastrophic situation than they could earn before the pandemic. This is all due to their commitment to work, effective strategies, and goal-oriented approach.

Surviving the pandemic with constant determination and perseverance was not everyone’s cup of tea.

Don’t let your fears stop you achieving greater heights. Work hard everyday.

Contributors PUBLISHER HIMANI PARASHAR Managing Editor Rashi Saral

Editorial Contributors

Avishek Singh, Shivani Goyal, Harish Kateghar

Creative Head Rahul Kushwaha

Digital Marketing Manager Jatin Shrivastav

Business Head Shubham Mehra

Corporate Team

Shelly Goyal, Himanshi Sharma, Hemant Negi, Ayushi Taneja

Research Analysts

Anmol Bhatia, Harry Dsena

Finance Head

Girdhar Kumar Thakur

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COVER STORY

10

EQ INDIA: An intelligent provider of sophisticated technology

40

12 Defining Characteristics of Boss Vs Leader

42

How to Increase Oxygen Level at home

44

List of top Real Estate companies in 2021

| 6 | Business Talk July 2021

Articles

Sam Halford, Managing Director

Customer Consulting Group Michael Hopwood, Managing Director

20

Impulse4women Taryn Andersen, CEO & Co-founder

Interview with Business Talk

16

22 In Home Personal Services Michael A. Collura, CEO

24 Officium Labs

Jonathan Shroyer, CEO & Co-Founder

28 SocialEyes Communications Inc. Marly Broudie, Chief Executive Officer

32 Tachyum

Dr. Radoslav Danilak, Co-Founder and CEO

July 2021 Business Talk | 7 |

Business Talk INTERVIEW

10 EQ India

16 Customer Consulting Group

20 Impulse4women | 8 | Business Talk July 2021

22 In Home Personal Services

24 Officium Labs

28 SocialEyes Communications Inc.

32 Tachyum

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R V E C O Y O R S T

Never get frightened to tackle things that you don’t understand and Never stop learning; Never turn down a challenge - it’s an opportunity.

EQ INDIA:

An intelligent provider of sophisticated technology

| 10 | Business Talk July 2021

Sam Halford

Managing Director

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COVER STORY

he pandemic has disrupted the economy worldwide; businesses suffered huge losses that can only be healed with time by changing marketing strategies.

But still, some companies have successfully coped with the ongoing crisis and are at a boom due to their positive approach and shift in strategies. Hence they have successfully adjusted to the new normal. One of the extraordinary companies in 2021 is EQ India, which has emerged as a dynamic performer in the domain of Business Processing and Technology. Under the aegis of Sam Halford, Managing Director, EQ India has achieved new heights with perseverance and determination.

EQ India is the offshore arm of the EQ India Group, which is an Intelligent Provider of Sophisticated Technology. The EQ India team is adept at delivering many successful offshore projects. The company operates during the UK, the US and India hours, enabling seamless interaction between stakeholders across the countries. The team provides BPO, IT Development and Testing and in addition to other operational support such as Financial Shared Service, People Services Marketing and Sales Support, HR, and Learning & Development to various EQ Group Companies and Clients.

DRIVE FOR EXCELLENCE EQ India focuses on Excellence in Service Delivery, and it strives to achieve it by putting countless efforts round the clock. Holding to its values, it showcases integrity and openness in the dealings with its Clients. The EQ India team manages several activities across various services, completing numerous transactions yearly.

EQ India promotes the values and ethics of EQ India Group, which is the prominent element of EQ India’s culture and business practices.

EQ India provides sophisticated administration, processing, payment services, and effective technology solutions for increasingly complex and regulated markets. Whenever a new project comes, structured and robust transition plans are crafted. During the implementation of the project plan, a road map is designed to complete the transition and track every milestone achieved.

After completing the initial transition, the team in India collaborates with the UK team to ensure the best customer service. The transition of any new work is formally documented. Delivering these services enables its Clients to focus on important tasks.

CHALLENGES IN THE TRAJECTORY “When we least expect it, life sets us a challenge to test our courage and willingness to change.”

Paulo Coelho

| 12 | Business Talk July 2021

The recent business challenge for EQ India like others is COVID-19. During the pandemic it has been imperative to maintain an effective service delivery under difficult circumstances and this has meant opting for a different operating model based on working from home for the majority of employees. EQ India India was able to transition to the new Working from Home model within 24 hours. The other obstacles are the same that every entrepreneur faces in business, and he/she has to positively overcome all these challenges.

Every business has to align itself to the new working trends because the pandemic has brought a dynamic change in our working patterns. Amidst the crisis, it was a challenge to make sure staff are still delivering despite all their personal difficult situations. Sam Halford says, “It’s very important to remain positive no matter what big challenges are.”

Before pandemic making people redundant due to loss of businesses and how you deal with that positively where you try to ensure you give them other opportunities within the organization – So giving them consistent opportunity to train and develop was how we overcame the challenge. So, it’s always significant to encourage learning and development within the organization so that the staff can grow inside or outside of the organization.

My key strategy in L&D has always been: Train staff not just to see benefits within the organization but to future proof your staff ’s life by enabling them even outside the organization.”

THE WORK CULTURE “Our culture is friendly and intense, but if push comes to shove, we’ll settle for intense.”

Jeff Bezos It is imperative to take care of your employees’ growth and well-being for ensuring the company’s success. At EQ India India, people are given space and time to develop and grow while still delivering effective services. If you don’t allow people to develop and don’t give opportunities, you will not be able to deliver the best possible service. Provide them career growth, mutual respect, and be empathetic towards their needs. For creating a cool environment, it is important to have fun at times of work. Be always ready to hear the staff and welcome an Open-door policy – where no one needs to get permission or appointment to meet the Managing Directors or any leaders in the organization.

The Managing Director says, “I am not obsessed with the job title that I have – What I believe is being a Managing Director is only as good as how you work with your fellow colleagues and staff.”

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COVER STORY

ONE WHO INSPIRES “Great things never come from Comfort Zones.”

Inspiring words of someone can act as a catalyst for doing great things in life. The story of Sam Halford proves that.

Years back, when Sam was working with the UK government, there was an elderly gentleman - Senior Finance professional, John Armstrong, who had recognized the abilities in him to excel in career and gave him every sort of encouragement. He told him, “Never get frightened to tackle things that you don’t understand and Never stop learning; Never turn down a challenge – it’s an opportunity.”

His words moved Sam and created the base of enthusiasm, his commitment to learning and development & business management. He always advised Sam to face the challenges as they come in life and work through them. You have to be brave enough to challenge your fears and overcome them.

Sam embarked on his career’s journey by exploring various business verticals, which gave him the enriching experience for business and people management. He has worked in IT, Operations, Finance, Pharmaceuticals, Banking, etc. | 14 | Business Talk July 2021

STRENGTHS AND GOALS The biggest strength of EQ India is to maintain sustainability in all types of challenging circumstances that exist today. They have not lost a single Client, and are still maximising the Client base during these 18 months of lockdown. Isn’t it something to cherish?

The goal that the entrepreneur has for EQ India is to keep growing and ensure that they have an employee base that is continually developing and maximizing skills levels for the upcoming years in terms of technology change. Learning, Development & Succession planning are the prominent factors in the modern environment.

To facilitate the achievement of goals it is imperative to apply positive leadership to ensure that there are clear objectives in terms of the way-forward for the EQ India as a business and also to ensure that everyone is aware of the objectives and strategies of the organisation. He says, “I am proud that I have been able to persuade staff to work with me in a positive manner and have proven great respect in working relationships -This is fundamental to me because it is key to maximise flexibility in a varied business environment, and also to deliver the best opportunities for employees.

There is no point in saying that I am a single point of success – because we are a team. I set the strategy and objectives for the delivery model but it’s my team who provide the support to actually ensure great performance and quality of that service to our Client base.”

BOOSTING CREATIVITY “You can’t use up creativity. The more you use it, the more you have.”

Maya Angelou Without Creativity, everything becomes monotonous and dead. Be it work or any activity, a tinch of creativity and innovation can transform the processes, and make them more interesting.

On the same notion, Sam Halford encourages positive thinking in the organization. He encourages people who want to grow their skills and are always willing to take up the opportunities that challenge their critical thinking ability.

FEATHERS IN THE CAP Boasting EQ India, let’s highlight the achievements of the dynamic company: • Sam Halford, the MD, was featured on DHC Chennai EQ India received Times of India, “Gamechangers Award” on Oct, 2016 • Sam Halford, Managing Director, EQI has been interviewed by CEO Insights India. Sam has shared his views on how EQI has grown from a 100-employee base in 2014 to 10000+ employees in 2021 and how he manages to retain such a huge intensive industry.

• EQ India India was awarded the Program of the year - Skillsoft at the India Innovation Awards 2018 ceremony in Mumbai. The award recognises all out work on Learning and Development which is a key part of our Digital Academy strategy.

• Sam Halford was invited by the Confederation of British Industries (CBI) to join the first ever India Advisory Group.

• EQ established the Chennai office in 2014 and Bengaluru in Jan 2019.

• Sam was invited at UKIBC to discuss UK-India business collaboration • EQ India partners with UK in Bengaluru for QBP, 2019 • EQ India won Asia Pacific HRM Congress Awards 2019 in “Excellence in Training Award-Overall on Results Based Training.”

• Sam Halford was conferred with “LifeTime Achievement Award”

by World HRD Congress HR Awards 2019.

• EQ India recently featured in “India 2019-2020 Discovering Business” in association with CBI, UK INDIA Business Council, Department for International Trade magazine.

• EQ India won the Best Employer in Tamil Nadu at the Employer Brand awards 2019.

• EQ India’s Finance team won the “Best Finance Team of the Year” Award 2020 • Sam Halford, Managing Director of EQ India was honoured to be certified as “10 Best Entrepreneurs of 2020” • Sam Halford won the “Business Leader of the Year” award at the World Leadership Congress & Awards • EQ India won the “Best in Onboarding Solution” award at the 8th WORLD TRAINING & DEVELOPMENT CONGRESS 2021 IN THE FUTURE “I think, in the next decade or less, there will be a massive transformation in the market which will open up a whole range of new businesses – for people who have got that entrepreneurial thinking process, innovative ideas, it’s a fantastic time. It is true to say that COVID-19 has certainly enforced businesses to refocus on future strategies and brought forward dynamic growth by several years.”

Sam Halford July 2021 Business Talk | 15 |

“

We take this approach because we understand that too much change at one time, often results in a slower realization of the intended benefits. And in some instances, an inability to realize the benefit at all. It also means that our clients can see a return on investment much quicker. | 16 | Business Talk July 2021

CUSTOMER CONSULTING GROUP CONSULTANTS WHO HAVE THE MOST UP-TO-DATE AND RELIABLE SKILL SETS FOR RESOLVING A WIDE RANGE OF BUSINESS PROBLEMS

MICHAEL HOPWOOD MANAGING DIRECTOR s a rising company, a top priority is to improve corporate processes in a way that provides a quicker and higher return on investment.

Today’s businesses are more tech-savvy and use more technology. Many vendors have made it easy to procure and modify their systems without involving certified professionals, thereby seemingly providing a path to save costs associated with the implementation.

However, in doing so, many organizations often find themselves 6-12 months later struggling to get the desired result. This often comes about due to poor user adoption which often stems from a poor system design and insufficient or inadequate training. As such the question arises, “Should I engage a specialist solution provider?”

Specialist solution providers know the importance of a solid solution design and the most effective ways to leverage the systems to perform specific tasks. They leverage many years of experience to know what is best for each organization and deliver optimal solutions within a specific time frame and budget, in a manner that maximizes the ROI. ‘Customer Consulting Group (CCG)’ is a specialist solution provider that focuses on technology-based solutions that enable small and medium businesses to find and nurture more clients, increase productivity, and mobilize their workforce.

Their primary solution offering is Customer Relationship Management (CRM), but the team also provide solutions that encompass collaboration platforms, digital forms, document management, electronic signatures, email and calendaring, human capital management, social media management, and websites from a variety of software vendors such as Microsoft, DocuSign, GoCanvas, ServiceM8, and others.

“We help with all project aspects including, general advice and guidance on the most appropriate applications to use, as well as the necessary implementation services required to ensure success. The implementation services range from initial design, documentation, and development through to delivery of training and ongoing support and maintenance,” says Michael Hopwood, the Managing Director.

Customer Consulting Group offers an initial free consultation to understand the business and then define a personalized business success strategy that often starts small, and gradually introduces additional improvements to the business, as it evolves.

Michael adds “We take this approach because we understand that too much change at one time, often results in a slower realization of the intended benefits.

And in some instances, an inability to realize the benefit at all. It also means that our clients can see a return on investment much quicker.”

The start of the COVID-19 Pandemic was the biggest challenge not only that Customer Consulting Group has experienced, but that the founder and Managing Director, Michael Hopwood, has faced in all his years in business. Nearly all active sales opportunities were paused due to uncertainties, existing in-flight projects were put on hold and many customers were no longer able to pay their bills. In essence, their revenue stream came to an almost complete standstill. Luckily the Australian Government assistance ensured that all staff were able to continue to retain their jobs and not be individually impacted financially, but the team knew that they needed to adapt to prevail.

“We came up with new service offerings to help organizations adapt to the new way of working,’’ says July 2021 Business Talk | 17 |

Michael. He continues, “We increased our social media presence to provide people with more education and remain visible as the world changed around us, and most importantly we stuck by each other and continued to persevere. Luckily, our persistence paid off and the projects started to kick off again. As the year progressed the demand for our services increased beyond the levels that we saw before the pandemic, and as a result, Customer Consulting Group got back on the growth path again, adding, new clients, hiring new people, and increasing profit margins to a point where the results outperformed the plans made in 2019.”

Customer Consulting Group has plans to continue to grow the business significantly over the next 5 years and aims to be Australia’s most trusted business software solution provider for small and medium businesses.

Although the business has only been operating for three years and still quite small, it has been recognized as an industry leader. CCG was a finalist in the Local Business Awards in 2019 and 2020 as well as a finalist in the Australian Small Business Champions Awards in 2020, a Top 10 CRM Consulting Practice by APAC CIO Outlook in 2019, a high achiever in the 2021 Australian Achiever Awards, and now most recently one of the 10 Most Dynamic Companies to Watch In 2021.

Michael adds “This sort of recognition is something that I would have typically expected from much larger organizations that have been around for a longer period.

I owe this to the dedication of all of our employees to help deliver outstanding solutions for our clients, that | 18 | Business Talk July 2021

ultimately drives them to become reference sites and help us to continue to grow and evolve.”

Innovation and creative thinking are critical components for CCG’s success, not only for the solutions they offer to their clients but also for the way they conduct business.

“We are constantly thinking of ideas for ways that we can help our clients, find & nurture more customers, increase productivity and mobilize their workforce. Many of these ideas come in the form of new product ideas.

Sometimes they might be an add-on to an existing piece of software that we sell and support, and other times its completely new product offerings. We encourage all staff to capture their thoughts and add to a product register for further review and consideration. We have so many wonderful ideas that we are in the process of starting a new division of Customer Consulting Group that will be focused on developing these ideas into products that we can take to market.” shares the MD. Michael highly credits that non-cognitive skills play a vital element in building a business. He advises young leaders that a significant factor in achieving results is hard work, and that economic growth is almost unlikely without a willingness to work tirelessly in the beginning.

“Never give up and always stay true to your word. Even when it seems that nothing is going your way, if you continue to deliver on your mission to work towards your vision, whilst upholding your values, the universe has a wonderful way of giving back all of the good energy that you put out. Sometimes it takes a bit longer than you might have liked, but trust me the reward is worth the wait.” advises Michael.

“

A society that does not allow women to reach their potential, misses out on tremendous new possibilities, economic development, and job creation.

-Taryn Andersen CEO & Co-founder | 20 | Business Talk July 2021

Impulse4womenA Rising Investor Movement to Identify and Promote Female-Led Companies

O

ver the last decade, the global economy has expanded gradually, and the number of startups and new enterprises has risen steeply. It’s not surprising that the vast majority of them were started by males. While many women aspire to be entrepreneurs, they frequently find it more difficult to succeed.

Less favorable conditions, pronounced cultural prejudices, and a lack of business resources such as money, capital, training, and growth become a huge hindrance for an aspiring woman.

Some women have great entrepreneurial goals on an individual level. However, if we go beyond the lofty individual and political goals and look into the numbers of how many women own businesses reveals a fairly depressing balance.

Starting a business is a challenging task for anybody, regardless of gender. Key hurdles for startups include raising capital, gaining a better knowledge of their consumers, entering new markets, recruiting skilled staff, and navigating a complicated regulatory framework. However, there are additional hurdles for female entrepreneurs.

Fortunately, there is a rising investor movement to identify and promote female-led companies. Impulse4women is a business that invests in female entrepreneurs.

The Starting Point Taryn Andersen, a Venture Capitalist, identified challenges for female entrepreneurs seeking investment. She claims to have noticed how females had different and difficult encounters with investors than men. Taryn was also able to appreciate how tough it was to locate female-led tech entrepreneurs as an investor. It was then that she saw a market need for Impulse4women.

“My father has impacted me greatly,” shares Taryn Andersen, co-founder, and CEO. “He has been an entrepreneur since I was young. He has always supported and respected my ideas, listened to my expectations, and built up my self-esteem.”

Impulse4women currently has over 4000 startups led by female entrepreneurs in their ecosystem. They are in contact with 6,000 start-ups, and the goal by the end of 2021 is to have 10,000 start-ups in their ecosystem.

Other platforms connect startups with investors, but Impulse4women is the only one that specializes in female technology entrepreneurs. Any entrants focused on assisting females in obtaining funding do not have the environment that Impulse4women does.

“We recognize and appreciate female needs, concerns and strengths, and we have spoken to several women to discover their requirements and how investors in various countries differ.”

When we asked Taryn Andersen what advice she would give to a young entrepreneur she says, “When you are starting, ensure that there is a need in the market for your product or service and that you are solving a problem. Having good business partners and networking is essential to growing your business. Choosing good mentors means you can avoid mistakes that could take a long time to resolve. If you make a mistake early on, it can take around 3 months to detect and resolve, which is a huge setback for any startup, giving time for competitors to surface. It is important to analyze the market of inventors to know which is the best one for you, based on maturity, sector, geographical location, and the life stage of your startup.”

To be a successful woman entrepreneur Taryn believes that one must build on certain traits that act as a guiding light in times of adversity.

“I believe that everyone faces difficulty. Yes, women have more challenges and hurdles to overcome. There are barriers to jump and the societal pressure that needs to be overpowered. Yet some of us can thrive when things are hard while others appear to have a tough time. Successful people seem to find a method to overtake obstacles and circumvent impediments that utterly stop others.”

Before signing off we asked the CEO how some women rebound and find a way to conquer tragedy and failure to which she convincingly answers, “Firstly, they can’t get overpowered by bad feelings or ideas.

They take time to proceed, and then they continue to proceed.

Their fighting spirit lifts them to look for possibilities rather than desperation. Anyone woman could be an entrepreneur as long as they have knowledge of the sector and an idea that they can grow. Be brave, resilient and have a good team that supports you. It is important to have people involved in your project that love it and feel part of it too.”

Conclusion: As more investors understand the inherent benefit of providing financing to female entrepreneurs, one can hope and anticipate seeing women capture a much bigger percentage of venture capital investment in the future years.

Impulse4woman are now one of the only firms with a worldwide ecosystem that particularly assists female founders in connecting with investors. They are fast expanding, indicating that there is a market for such services.

July 2021 Business Talk | 21 |

How They Managed to Reach New Heights

n Home Personal Services was started in January 2004 by Michael A. Collura, working with his Mother to cater quality care services to senior citizens who wanted to remain in the comfort of their own home.

A journey Towards the Goal Michael Collura’s journey was not easy. It’s like a crazy backward rocky road that was filled with potholes, detours, roadblocks, a few crashes, and a strange roadside sign that reads “danger ahead.” It has been exciting, wonderful, and rewarding for him and his team because that path has also allowed them to make a difference in the lives of countless others. They believe this sort of reward cannot be bought, measured on your bottom line, or placed in a trophy case as it lives in you and will be a source of strength and pride in ways no other achievement can possibly come close to.

“

TO BE A GENUINE CARE PROVIDER WITH A REAL DESIRE TO HELP OTHERS AND SAFEGUARD THOSE WHO ARE VULNERABLE AND HAVE TRUSTED US WITH THEIR CARE. IF WE FAIL THERE, WE ARE NOTHING.

“

Talking About the Experience Though they are serving for 15+ years, their teams have a collective career experience in the senior care industry of well over 200 years. So, they are sure and confident about what they are doing, and they have made this career something of value. Not just by time passing and getting “one more year” under their belt. With time they developed, innovated, thrived, and expanded on every measure of quality care they deliver.

Apart from that, they have established brand differentiators that so many other companies do not have. In other words, those are over 200 quality years under their belts.

Michael A. Collura | CEO | In Home Personal Services | 22 | Business Talk July 2021

Most Valuable Assets Mr. Collura believes the most valuable asset he has is his team and the impact they have collectively made on the lives of others. He further recommended that “If any CEO is reading this and think your achievement is in a robust LinkedIn profile filled with “connections” and an inflated resume of exaggeration or that your company is mentioned in a magazine makes you a leader or that your work brought you in a lot of revenue is what makes you “successful”…you missed the opportunity.” He went on to explain that “It would turn out to be nothing more than another paper CEO with a self-appointed title and have no clue what real leadership and success is. Your self-employed, entitled, and delusional. Because success is not measured, or at least it never should be, by the value of your selfworth. It is measured by the impact and value you bring to others. My pride comes from elevating others, making others happy, bringing a sense of security, independence, and care to others. What am I most proud of? My team, our mission, and how we have achieved all we set out to do together.”

Standing Out Among the Competitors There are so many things that are on the list. They could write a literal novel on the volume and details of what makes them different. They have spent years developing these strategies and advantages. If we sum it up for In Home Personal Services, they have worked with purpose and intent to be different, innovative, and forward-thinking, which has been the source of all those advantages that make them a different, unique, and successful brand as a leader in this industry.

“

We stand out in so many different ways that are so significant.

Not just as a brand, a culture, and a business.

But as a care provider and leader in the senior care industry.

“

Challenges That Need to be Overcome As the Covid situation is going on like everyone else in the world, this pandemic hit them in the same way, and they, too, had to be ready to adapt. The good news is that they were prepared, and they did adapt early on.

Collura has said that “These challenges were so much more than just another infectious disease event that we have tackled in the health care industry. This was more because of the level of public impact and the loss of life it has left in its wake.” He added, “Like any other challenge, it puts things into a new perspective; we rose to the challenge, adapted, and we have overcome so much this past year has thrown at us. Now we seek not just to ensure we never again have to face an enemy such as Covid unprepared as a world as we were. We now work to ensure that going forward, we as a brand and as a team of care providers are prepared on a new level to ensure the safety of those trusting us with their care is our top priority.”

Michael A. Collura Motivation Secret to Being Creative Mr. Collura stated, there are three things that help them keep the team energized, such as food, coffee, and a candy dish, in nearly every room of the office. He believes that when it does not come naturally, we “feed” the fuel it needs to thrive! But seriously, when someone is nurtured to be open, honest, and have a voice, no matter their position in the company, it matters. In Home Personal Services does not place much value on someone’s title in this culture here. They place value on the individual and their input. So many of their best and most creative ideas did not come from the “top” executives. It came from those all around them and some from sources you would not think wanted to help or intended to make a positive impact. They, too, have a voice, and they listened.

A Message to Readers Collura’s message to the readers is, “Be you, don’t try to be someone else. If you want to be a leader, forge your own path. That does not mean you should not seek out a mentor or work with those around you. It means that while you should always listen, you should also be ready to take your own path forward. Also, understand you do not have to make a lot of noise to grow, move forward, or create a tsunami of social interaction and controversy just to be successful. Small ripples in the pond will move and expand you in a calm and often more sustainable fashion. If you think being a dominator is the only means to be a leader, you already missed the point. If you cannot be truthful with yourself, there will be no truth to your vision or your success story later on. You are going to fail, be ready to embrace it.”

July 2021 Business Talk | 23 |

| 24 | Business Talk July 2021

Officium Labs Help Brands to Deliver Exceptional Customer Experience JONATHAN SHROYER, CEO & CO-FOUNDER

Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves.

~Steve Jobs, Founder of Apple

I

t is imperative to know your customers’ requirements deeply prior to providing them impeccable customer service. Customers’ satisfaction matters the most as it plays a vital role in leveraging your brand’s reputation.

What your customers say and feel about your business has a tremendous potential to turn on more customers or lose the existing ones too. On the same notion, Officium Labs came into existence with a purpose to help brands deliver exceptional customer experiences.

Jonathan Shroyer, the CEO & Co-Founder of Officium Labs, had put phenomenal efforts round the clock to make it a successful brand.

About the Company Set up 2 yrs before, Officium Labs is a startup that was incubated to disrupt and reimagine customer service and experience.

Jonathan Shroyer says, “We believe all customer engagements have the potential to drive future revenue and protect existing

revenue. To this end, we invented the ServiceStack to enable all brands and their customers to be part of the future of service, the next service revolution.”

With a team of highly skilled professionals, Officium Labs creates incredible customer experiences through “Connect, Transform, and Innovate” brands.

“Connect” is a network of on-demand, best-in-class customer service resources. They bring great people together with great brands to achieve outstanding service even during peak volume spikes.

“Transform” brings a unique CX methodology to life through consulting, coaching, training, and award-winning Foundational Services Workshop.

“Innovate” is a technology platform that helps companies achieve enhanced results by using analytics and operational tools.

July 2021 Business Talk | 25 |

The Biggest Strength Employees are the most important building blocks of any organization. Without their support and efforts, you can never grow your empire.

Officium Labs considers its people their biggest strength.

Their valuable insights, enriching experience, passion, and innovative capabilities have acted as catalysts to make it one of the leading brands.

The CEO states,

“Apart from this, the other strength is what we bring to the table. A new, fresh, and inventive approach helps companies to transform from a cost-focused service center into a profit-focused customer ambassador team.”

At present, they have more than 22 clients to whom they can provide immense bottom line and engagement value too. “The more brands that trust us with their customers, engagements, and brand, the more credible we become and the more we can help others become part of the future of service.”

The Core Values If you want to take your business to the next level, you need to create values that you can follow whole-heartedly throughout.

Officium’s values guide their mission and vision towards success for the company and retaining more customers. Their core values are listed below: • • • • • •

Delighting the Customer: We win or lose based on the client’s happiness.

Deliberate: We are deliberate and pragmatic in decision making.

Constant Curiosity: We are voracious learners who are open to new ideas.

Teamwork: We do what is best for the company and our clients rather than what is best for ourselves.

Inclusion: Equality and Mutual Respect are the keystones of our company.

Shared Prosperity: Our success is shared as a company with our clients and our communities.

attention to what people do or what he reads about what they do. This made him learn the type of leader or person he envisions to become.

When he researched about Nelson Mandela, Jonathan Shoyer learnt from him how to overcome challenges and help people selflessly. The three most important personality traits that Mandela had were resilience, grit, and vision, which inspired Jonathan to a great extent.

In the Future Officium’s main purpose is to serve or to help, which is the company’s core mission. They help service leaders to both generate and protect revenue through a unique ServiceStack™ approach. By correlating the impacts of great service to the impact on the organizations’ financial performance, they are able to demonstrate the strategic role that CX plays. The bottom line is that happy customers spend more, stay loyal longer, and help to bring new customers your way.

Over the last 2 years, they have proven 15 times that CXAAS (customer experience as a service) drives savings to the bottom line and protects top line growth.

A few ServiceStack client wins: Client 1: WFM saves 24% in BPO spend Client 2: White Glove MVP protects $5M Client 3: Agent AI assist decreases BPO spend by 25% Client 4: Connect Burst scaled 100 resources in a few weeks to meet volume demand Client 5: CXAAS transformation drives 55% increase in customer satisfaction.

The CEO states, “We will see where serving and helping takes us. It is possible we are a unicorn one day, but we tend not to think about such things, we focus on our clients and people.”

With a constant expansion, they are providing new and different ways to clients to better understand their business success and maturity. Below is our new maturity model for CX Leaders.

So, these are the values that keep the Company moving and achieving the best in the entrepreneurial space. Create values that resonate with your integrity and principles.

Recently they acquired Spreadsheet Scheduler and have added it to the WorkForward family of products, which helps companies dynamically staff and ensure customer demand matches worker supply. It drives cost savings and increases in customer satisfaction.

The One Who has inspired There are some personalities that leave an everlasting impact on us and encourage us to excel in life. They can be from any profession or industry, but their attitude towards life and success is something to learn and follow.

Jonathan Shroyer as an observationalist learner often pays

Lastly, they have proven that their White Glove customer service account management teams can protect millions in revenue and help some companies to create new revenue, check out their Client Case study here. They are super excited to expand this to new customers in the next year.

| 26 | Business Talk July 2021

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| 28 | Business Talk July 2021

CONQUER YOUR DIGITAL MARKETING WITH SOCIALEYES COMMUNICATIONS INC. MARLY BROUDIE, CHIEF EXECUTIVE OFFICER

I take great pride in the fact that we are so much more than a social media company that focuses on creating content, posting content and hoping for the best. At SocialEyes, we marry digital marketing and business development, and I believe this truly sets us apart.

T

he surge of digital marketing has brought a revolution for business owners and has contributed to both opportunity and growth for businesses across the globe. The outbreak of Covid-19 hit the economy terribly hard. Industries shattered, people lost jobs and businesses crumbled. Those that saw opportunity, embraced different strategies for business growth and innovated, saw new heights. Digital Marketing is one of the most cost-efficient and effective tools to enhance awareness and boost business.

The Competitive Advantage There are thousands of digital marketing firms in North America; what makes SocialEyes different?

Located in Toronto, Ontario, SocialEyes Communications Inc. is a digital marketing and business development consulting firm that has pioneered the market with exemplary services.

The firm offers a variety of services in the digital space including social media management, advertising and lead generation, business development consulting, content creation and marketing, brand building, website design, video and photography, and digital marketing coaching.

A digital marketing strategy is only effective if it is creating new opportunities for the business as a whole. This element is largely a result of David Broudie, Marly Broudie’s husband and SocialEyes’ Chief Sales Officer (CSO).

Marly Broudie, CEO of SocialEyes Communications expresses that the main goal is “helping businesses hit and surpass their stride by empowering them to shift perceptions and penetrate the digital marketplace in unprecedented ways”.

As Marly states, “I take great pride in the fact that we are so much more than a social media company that focuses on creating content, posting content and hoping for the best.

At SocialEyes, we marry digital marketing and business development, and I believe this truly sets us apart.”

David has a background in financial services with extensive experience in digital marketing for business growth. He has coached, trained and mentored professionals in and out of financial services across Canada, and has led workshops, training sessions and seminars on lead generation, cultivating relationships and fostering growth.

July 2021 Business Talk | 29 |

• • •

•

Team growth: more than doubling the team at SocialEyes during a pandemic - from 5 full time employees in 2020 to 11 in 2021 Quadrupling the client roster from 12 in 2016 to over 50 in 2021 Hosting the first ever charity gala in support of SickKids Hospital in 2019, bringing together over 200 attendees, and donating nearly 35K to a cause that’s been close to Marly Broudie’s heart since the passing of her sister in 2011 Providing insights in several publications including Social Media Examiner, Real Estate Magazine Online, Lexpert Magazine, Lawyer’s Daily and Attorney at Law, Day Law Library and More

The Importance of Mentorship and Growth Whether a partner, friend, professor, colleague or co-worker, mentors encourage personal and professional growth.

Mentors and supporters can assist in guiding and shaping both present circumstances as well as future opportunity.

David’s strategic lens has been central to the company’s success. They get to know their client’s goals, objectives, strengths, weaknesses and vision prior to strategizing, so they can best leverage digital marketing tools to help their clients achieve success.

The firm’s unique approach, especially in the face of COVID-19, is a testament to their competitive advantage. “As companies weathered these storms, we spent a great deal of time providing insights and clarity that, for many, could have been the difference between surviving and thriving.

I truly believe our strengths in pivoting businesses in the face of unprecedented challenges, set us apart from the status quo.”

Encouraging Creative Thinking “Creativity is intelligence, having fun.”

Albert Einstein At SocialEyes, the goal is to inspire a culture where the team feels encouraged and comfortable to put ideas on the table, which allows creativity to breed and employees to feel motivated.

As the firm is operating virtually now and lacks face-to-face interaction with team members, collaboration has its challenges however, “we do try to encourage this culture by conducting virtual brainstorming sessions that encourage staff to work together, share ideas and collaborate.”

The Co-Relation Between Mission, Core Values and Vision Mission, core values and vision are three critical components needed to establish every business’ overall goals. During the onboarding, research and discovery phase with each new client, “we really delve in and establish these elements”.

“I have to take my hat off to my husband Dave. Not only is he my business partner and shares in the business wins of SocialEyes, but he has also been my biggest supportpersonally and professionally”.

Growing a business is not all rainbows and butterflies. Add a pandemic and children to the mix, things get overwhelming.

We all have moments that feel overpowering, or feelings of defeat or doubt step in. “Dave will push me to keep going, but he also realizes when I need to take a step back. He is the most optimistic person, who sees challenge as opportunity and weakness as strength – and that has always been very inspiring for me”.

The Future of SocialEyes As Marly states, “my goal has always been, and still is, to help businesses broaden opportunities through the power of digital marketing, and to build a team who shares in the vision of the company, who dare to think big, who are as tenacious, talented and who are mission-driven”.

For the Readers A few words of wisdom from Marly Broudie: “I think it is so important to be open minded and to welcome feedback and direction from others. Source out mentorship, align yourself with centers of influence and don’t be afraid of exploration. Sometimes what you think you want in life changes, and that is ok”.

The mission and the core values of a business will lay down the foundation – while the vision is the light that drives the company forward. “I believe that all three elements are integrated and crucial to help navigate the goals and objectives of any company.”

Over a spontaneous lunch about 9 years ago, I was told that one day I wouldn’t be a legal assistant and I should start paying attention to the things that excited me, and that invigorated me. I really thought long and hard about it – and I soon realized that the path was not exciting to me, it was not my passion, and it was not the path for me. That lunch was likely the first event that started to divert my attention towards what it was that I truly wanted – and had I been close minded, I likely wouldn’t be where I am today.”

Feathers in the Cap Boasting of the company’s achievements, let’s have a look at them:

Choose the career path that excites you and brings out the best in you… and if you started in the wrong profession, you could change it up!

| 30 | Business Talk July 2021

If the world’s hyper-scale data centers switched to Prodigy powered servers, it would reduce carbon dioxide emissions by more than 600 million tons per year-more than the entire airline industry. Prodigy represents a green revolution in computing. | 32 | Business Talk July 2021

TACHYUM

THE FIRST GLOBAL PROCESSOR PLATFORM THAT OFFERS 4X LOWER DATA CENTER TCO AND PROVIDES MULTIPLE EXAFLOPS OF AI, CAPEX FREE

DR. RADOSLAV DANILAK CO-FOUNDER AND CEO

he microprocessor and GPU sector was worth USD 83.1 billion in 2019 and is expected to rise to USD 112.7 billion by 2025, with a compound annual growth rate (CAGR) of 7.3 percent from 2020 to 2025.

Tachyum is named after the Greek word “tachy,” which means “speed,” paired with the suffix “-um,” which is intended to imply an element from the periodic table Together it is supposed to connote the concept of the element of speed.

Thanks to a number of factors, including the consumer electronics demand and increased acceptance of Internet of Things (IoT)-enabled products and appliances, the industry has a bright future. Furthermore, during the COVID-19 pandemic, cloud-based platforms and server environments played a key role in propelling the microprocessor and GPU market.

Tachyum Inc. new “Prodigy” processor series, which incorporates the benefits of CPUs, GP-GPUs, and advanced AI chips in a single universal processor platform capable of running the world’s most complex computing tasks with up to ten times the processing power per watt (core vs core). Prodigy will allow a super-computational infrastructure for a real-time full capacity human brain simulation in a neural network, thanks to its groundbreaking architecture.

In-house GPUs can be used on desktops, workstations, and businesses, resulting in a diverse range of products and services for end-users. The growing use of supercomputers to speed up drug development, weather prediction, science discovery, and simulation programs has fueled the growth of in-house GPU solutions.

On these fronts, we bring you the story of Tachyum, a firm that is enabling human brain-scale AI and advancing the entire world to a greener era, by delivering the world’s first universal processor.

Speaking about its groundbreaking architecture Dr. Radoslav Danilak, Co-Founder and CEO adds, “Tachyum was established with the aim of developing the world’s first Universal Processor. We recognized that the processor industry had reached a speed ceiling and planned to develop modern technologies that would not only be faster than everything else on the planet, but also the most environmentally efficient processor ever made. At Tachyum, we have some of the brightest July 2021 Business Talk | 33 |

visionaries of our time on our core team. Our advisors have a long history in the semiconductor business. Our board of advisors includes Professor Steve Furber who created the ARM microprocessor, and Fred Weber the decade-long former CTO for AMD, and Dr. Kurt Lauk the former CEO and CFO of Audi.”

Meet Dr. Radoslav Danilak- The Man Behind Tachyum Radoslav grew up in the Slovak Republic. He was hired by an American Tier-1 VC to work in a start-up after a stint teaching compiler theory at a university in Slovakia. Later, as a processor architect at Toshiba, he worked on the Playstation 2 Emotion Engine processor.

Radoslav architected core features of Nishan Systems’ award-winning nForce 4 and nForce 4 for Intel version chipsets, as well as a single chip network processor that replaced 20 MMC processor chips. He was one of the first architects on NVIDIA’s Tesla and Fermi GPU architectures, and a key contributor to the company’s commercial growth.

“I ventured out on my own as an entrepreneur, co-founding SandForce, and designing a disruptive Flash Memory Controller chip. The SandForce chip ushered in the era of much less expensive Flash memory (MLC) that directly enabled Apple’s MacBook Air product, which used my SandForce chip to enable the use of much less expensive multi-level cell flash (as opposed to very expensive single-level cell flash). After a successful SandForce exit (sold to LSI Corporation, San Jose, California, in 2011 for $377M), I co-founded Skyera, which produced high-density flash storage systems, sold primarily to the U.S. Military and Intelligence agencies for operational use.

After another successful exit from Skyera (sold to HGST, Western Digital brand, San Jose, California, in 2014), I co-founded Tachyum Inc. in 2016, in order to solve the processor performance plateau challenge.” | 34 | Business Talk July 2021

The Future- Switching to Prodigy Tachyum’s universal processor combines the ease of programming a CPU with the speed and reliability of a GP-GPU on AI workloads, to create a universal-purpose processor capable of handling hyper-scale workloads, AI, HPC, and other challenging applications. A traditional hyper-scale data center using Prodigy-enabled servers can reduce annual TCO by a factor of 4 and provides multiple exaflops of AI during off peak hours by using idle servers which are already bought and paid for.

“If the world’s hyper-scale data centers switched to Prodigy powered servers, it would reduce carbon dioxide emissions by more than 600 million tons per year – more than the entire airline industry. Prodigy represents a green revolution in computing.”

Dr. Danilak explains “Prodigy is the world’s first universal processor. Its homogeneous architecture delivers class-leading performance in data center, AI, and HPC workloads. Its highly efficient design, coupled with its low sell price, reduces data center TCO (annual total cost of operations) by a factor of 4x, saving hyperscale operators billions per year. Idle servers, already bought and paid for, can be repurposed as AI training and/or inference systems during data center off-peak hours, providing an additional revenue stream, CAPEX free.”

Looking Forward Prodigy’s intense computing muscle can help AI use cases in particular. Convolutional neural networks, deep learning AI, symbolic AI, general AI, and bio AI are the disciplines that have emerged in recent years, each with its own set of algorithms and computing criteria. Human brain modeling, meanwhile, is in high demand by R&D ventures due to its promise of extracting information from large data sets. The Tachyum Universal Processor Platform is suitable for projects like the real-time Human Brain Project, which needs more than 1019 Flops (10,000,000,000,000,000,000 floating-point operations per second - 10 exaflops), as well as supplying computing resources for science and engineering solutions that today’s systems cannot offer.

“We have a couple of goals for our company.

The first is to create the world’s fastest supercomputer that can produce the full simulation of the human brain. Our second goal is to get the technology into every datacenter worldwide so that we can help reduce the amount of electricity being consumed.” shares the CEO.

July 2021 Business Talk | 35 |

Company

Person

Designation

ConnectWell

Andrea Bloom

Founder & CEO

Customer Consulting Group

Michael Hopwood

Founder & Managing Director

EQ India

Sam Halford

Managing Director

Impulse4women

Taryn Andersen

CEO & Co-Founder

In Home Personal Services

Michael Collura

President & CEO

Lithia Motors

Bryan DeBoer

CEO and President

Officium Labs

Jonathan Shroyer

Co-Founder & CEO

SocialEyes Communications Inc.

Marly Broudie

Chief Executive Officer

Sopheon

Andy Michuda

CEO

Tachyum

Dr. Rado Danilak

CEO & Co-Founder

| 36 | Business Talk July 2021

July 2021 Business Talk | 37 |

Lifestyle & Business | 38 | Business Talk July 2021

40 12 Defining Characteristics of Boss Vs Leader

42 How to Increase Oxygen Level at home

44 List of top Real Estate companies in 2021

July 2021 Business Talk | 39 |

BTM REVIEW

Today, work culture plays an important role. Every employee looks for satisfaction and relations with their seniors rather than following instructions all the time. Therefore, it becomes imp to ask yourself whether you are a leader or a boss?

If you are not sure about Boss vs. leader, read our post until the end to know more about it.

Let’s look at all the 12 characteristics of Boss vs leaders one by one.

1. A leader guides you; the Boss commands you.

This is one of the most important characteristics when we talk about Boss vs leader. A boss will always tell you what you have to do. But a leader will tell you how and why you can do it.

Leadership majorly focuses on the why aspect because it leads to sustainable learning and interchangeable with other situations.

But sustainable learning and self-reliance are major obstacles to micromanaging and toxic leadership.

2. The way of determining success is different.

Bosses define their success by power, position, or hierarchy in the business. But, a leader – notably a born leader – leads anywhere and everywhere.

Leaders determine their success by the enthusiasm and impact of the people they lead.

3. Bosses Choose Authority. Leaders choose to Influence.

A boss relies on positional power to make an impact. On the other hand, leadership magnetism is not reliant on power or position.

Some of the most incredible leaders never show authority over the people they influenced.

4. Leaders Concentrate on What’s Right.

A boss directs on what is right now – setting aside the daily fires.

A leader solely focused on doing what is right.

This characteristic is important to understand while discussing Boss vs. leader as an ability to impose your decisions through the chaos at the moment makes the difference between success and failure.

5. Leaders Share High Emotional Connections.

Leaders are people and emotional experts; on the other hand, a boss is a subject matter expert. Exceptional leaders are compassionate, albeit not emotional; therefore, they have incredible strategies for resolving conflict in teams.

But what you need to understand here is that being sensitive means how in-tune you are with feelings. Emotions are your reaction to those reactions or a situation. We all know that we can’t control our feelings, but we can control our reactions to those feelings, which is our emotional display.

6. Leaders Run by Their Legacies. Bosses Work by Their Competition.

A boss’s decisions are primarily focused on the competition.

Leaders stay conscious of their competition but work with a legacy definition in mind. It also promotes not making potentially bad choices at the moment and concentrating on the future. | 40 | Business Talk July 2021

le

r e ad

12 DEFINING CHARACTERISTICS OF

BOSS VS LEADER ARE 7. Leaders Want You to Be Successful Than They Are. A Boss Always Desires to Be the Boss.

It is a significant difference between a boss vs leader. A boss always desires to be your Boss. A leader is like a guardian – he wants you to do better.

A leader would proudly make you to ‘the boss’ and develop your career progression system to make it a reality.

8. Leaders are driven by Passion and Purpose. Bosses are Induced by Fear.

Bosses are driven by fear and resistance. But, a leader stays motivated by passion and purpose, even during challenging business development and transformation.

9. Leaders Get Happy by Seeing Others’ Successes.

A boss gets joy from being known for doing a great job. Likewise, leaders get enjoyment out of seeing others rewarded for the excellent results of their passion.

Think of living in a world where everyone had the same happiness principle as a leader; then it would be amazing.

10. Leaders Develop Self-Accountability.

If something goes wrong, the Boss holds you liable. But, on the other hand, a leader instills the determination and passion from within you to develop self-accountability.

It is an incredible way to grow and encourages sustainable success all around.

11. Leaders Make You Feel Successful Bosses have you to make sure that they perform well for their success.

But leaders want you to celebrate failures as you will learn something out of them.

One of the major characteristics of Boss vs leader is that a leader links individual progress to the success of those they guide. If those people do not supersede, the leaders fail in both their minds – and hearts.

s s bo

12. Leaders Strengthen Your Confidence. Bosses Create Fear.

Bosses let you wonder or fear just enough so that you show them what they want to see. At the least, bosses condition you not to speak what they do not desire to hear. This is why bosses don’t require a dispute management strategy – they just require everyone to agree.

Leaders increase your confidence and trust, so you will inform them what they need to hear. They understand leadership and trust are important to be influential.

It may not be pleasant, but getting the complete picture – the good and the bad – and being sure about it is one of the characteristics of a leader that promotes continuous growth, peace, and success.

July 2021 Business Talk | 41 |

O2 BTM REVIEW

How to Increase

OXYGEN LEVEL

at Home?

I

f you are wondering how to increase your oxygen levels at home, then you don’t need to stress as you are on the right page, and we have got you covered. The blood in one’s body delivers oxygen to almost all their cells, and when they breathe and draw fresh oxygen into their lungs, red blood cells bind with the oxygen and carry it through their bloodstream.

When it comes to a cellular level, oxygen helps replace cells that tend to wear out, supplies one with energy, supports their immune system, and a lot more. Hence one needs to ensure that their blood oxygen level isn’t too high or too low. The best part is that one can naturally increase their oxygen level or discuss various methods with their doctor to maintain or elevate their blood oxygen level.

TIPS FOR MEASURING BLOOD OXYGEN LEVEL: One can measure their blood oxygen, and it is also known as oxygen saturation, with a pulse oximeter. It tends to be a small device that clips to their finger and determines the ratio of red blood cells typically to carry oxygen to those that are empty.

THE TYPICAL LEVELS OF BODY OXYGEN: One’s blood oxygen level helps one to know how well their lungs, heart, and circulatory system work, and an ideal blood oxygen level for a healthy person tends to range somewhere between 95% and 100%. It means that nearly all of one’s red blood cells are carrying oxygen to their cells and tissues.

A low oxygen level is also known as hypoxemia, and when one has low oxygen, they tend to have a reading between 90% and 92%.

If one has oxygen below this level means they need supplemental oxygen or that there may be some challenges that are likely to affect how one’s lungs function and a result below 90% tends to indicate that one needs to seek medical attention. | 42 | Business Talk July 2021

IMPORTANCE OF OXYGEN: Oxygen is the essential nutrition of one’s cells, every function in their body is entirely dependent on oxygen, and it is dominant for their body and muscles and breathing through lungs allows people’s lungs to get oxygen while making their brain work and heartbeat, and is therefore altogether without comparison the most vital priority and muscle of their body.

TIPS TO INCREASE OXYGEN LEVEL AT HOME: • Pruning with pillows- One can lie down on the bed and place one pillow below their neck, at least one or two more under their chest through the upper thighs, and two pillows below the shins. People can also try pruning by following some steps for 30 minutes each, like sleeping on the belly, sitting with a pad on the back, etc.

• MOHFW needs to avoid pruning instantly after meals and ensure that they aren’t uncomfortable in any given position while keeping track of any pressure sores or injuries, ideally around bony prominences.

• Get fresh air- one needs to open their windows and go outside as fresh air tends to provide them with energy and bring additional amounts of oxygen to the lungs.

• Drink water- To oxygenate and expel carbon dioxide, one’s lungs need to be hydrated, and drinking enough water thus, influences one’s oxygen levels.

• Eat iron-rich foods- Some foods can help improve the oxygen levels in one’s level as iron is a mineral needed for their red blood cells, and cells are likely to transport blood around their body.

• Exercise- the better one is obtaining and utilizing oxygen, the more energy their cells are able to produce as increased oxygen utilization will, thus, strengthen their endurance, and there tends to be a clear correlation between performance and the number of oxygen people tend to breathe in, and this is measured in VO2 max besides maximal oxygen uptake.

•

Therefore, the higher the VO2, the greater endurance one can get, as interval and sprint training are the best training methods to increase one’s oxygen level.

Training the breath- Exercise alone is not enough if one wants to improve the quality of their breathing as training provides no guarantee that they are ideally utilizing the capacity of their lungs and oxygen uptake as breathing is vital to increase their oxygen level. In contrast, slow and deep breathing enhances the level of oxygen in their blood as oxygen tends to be transported to the blood within one’s body through the respiratory system, and that is why it tends to influence a person’s oxygen level if they tend to be breathing doesn’t seem to be optimal.

FOR THE SAME REASON, A PLETHORA OF PEOPLE AND ATHLETES TEND TO EXPERIENCE A SIGNIFICANT DIFFERENCE WHEN THEY TEND TO START TO WORK ON THEIR BREATH THROUGH RESPIRATORY TRAINING AS BREATHING EXERCISES NOT ONLY STRENGTHEN THEIR ENDURANCE IT ALSO HELPS TO REDUCE THEIR STRESS LEVELS THROUGH FOCUS BESIDES CALMER BREATHS. July 2021 Business Talk | 43 |

BTM REVIEW

LIST OF TOP

REAL ESTATE

COMPANIES IN 2021

Real estate businesses are the one-stop-shop for finding a solution to the difficulty of not understanding how to build your ideal home. When it comes to this industry, no doubt it goes through its fair share of ups and downs, but it constitutes to be one of the biggest industries till date. People will surely not stop buying or renting houses, so the demand for real estate properties is something which will increase in direct proportion to the population.

US is indeed one of the biggest markets for real estate in the globe, with the prices of properties in a certain area touching the sky. However, when it comes to looking for a property, it is essential to check out an ideal real estate company, which enjoys a great goodwill at the same time.

Although, like other sectors, real estate has suffered a significant setback due to the coronavirus outbreak, things are looking up for the industry now that the situation has returned to normal.

Here will discuss about top real estate companies of USA in 2021.

SIMON PROPERTY GROUP

Simon Property Group is one of the USA based top real estate companies with a total gross leasable area of 241 million square feet spread among 325 properties throughout North America and Asia. With a market capitalization of 55 billion dollars, it is also the leading retail REIT. With a global yearly sales volume of 5.6 billion dollars and a profit of 2.5 billion dollars.

CBRE GROUP

CBRE Group is the world’s largest commercial real estate firm, with revenue of $21.34 billion in 2018-19. Since 2008, it has been on that list every year. More than 90 of the top 100 companies on Forbes’ Fortune 500 list are served by CBRE Group Inc. It had 90000 employees and a market capitalization of $21.4 billion dollars in 2018-19. The New York Stock Exchange hit a 52-week high of 65 dollars and a 52-week low of 45 dollars.

1 2 3 4

CUSHMAN AND WAKEFIELD PLC

Cushman and Wakefield PLC is one of the world’s largest commercial real estate firms, with over 3.6 billion square feet of office property under management. It generated 8.2 billion dollars in revenue in 2018 and employed 51000 people. DTZ and Cushman & Wakefield combined in 2015, and the company now operates solely under the Cushman & Wakefield name. Despite its excellent margins, its market capitalization is merely 4.3 billion dollars.

JLL

JLL ranks as the world’s second-largest commercial real estate firm. On Forbes’ list of Fortune 500 firms, it is rated 189th. It also offers property and asset management, facility management, capital markets, advising, and consulting services in addition to real estate. It generated 16 billion dollars and a net profit of 491 million dollars in 2018-19. One of the reasons for its market valuation of $9.2 billion is its liabilities.

| 44 | Business Talk July 2021

HOMIE REAL ESTATE New companies began to use disruptive technology on a smaller scale to address the residential real estate problem. These companies have received remarkable valuations in their first and second rounds of appraisal, although their footprint is limited to their headquarters. Homie, a Utah-based startup, is one of them, having raised $23 million in series B funding.

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6

HOUWZER Another example is Houwzer, which has raised 9.5 million dollars in private funding. It was a ground-breaking business model that paid staff in salary rather than a proportion of overall sales volume.

7

AMERICAN TOWER

8

9 10

The American Tower Company (ATC) is a real estate investment trust that specializes in communication towers. It typically rents space, constructs communication towers, and then sells the space on top to tenants. It had a yearly sale volume of $7 billion and a market capitalization of $85 billion.

In the real estate industry, it was placed 410 on Forbes’ Fortune 500 firms list and 3rd on Forbes’ Global 2000 list.

RE/MAX Short for Real Estate Maximus is a global commercial real estate organization with 6800 offices and 100,000 agents operating in over 100 countries. It was the market leader in the United States and Canada until 2013. It operates on a franchise basis, with 3000 employees and a sales volume of $13 billion at the end of 2018-19. It had a market value of 700 million dollars, with a profit of 265 million dollars.

EQUITY RESIDENTIAL Equity Residential is the third-largest apartment owner and management in the United States and the ninth-largest in North America. By the conclusion of the third quarter of 2018-19, it owned 307 properties with 79500 apartments. At the end of 2018-19, it had profits of 2.56 billion dollars and a market capitalization of 27.71 billion dollars. Forbes placed it 18th among the Global 2000.

VORNADO REALTY Vornado Realty Trust is a North American real estate investment trust that focuses on office buildings and street retail. It had a strong performance as a REIT, with an average PE ratio trail of 4.2. It has a share price of 66.17 dollars and a market place capitalization of $17.6 billion at the end of the second quarter of 2019, making it an appealing REIT for investment.

For a corporation that primarily deals in a localized area, their profit of 2.3 billion dollars was astounding.

To summarize, top real estate companies are now involved in more than only the purchase and sale of properties. The market has commoditized income-generating properties. With optimistic speculations, there is a reasonable likelihood of increasing real estate market demand, making it entirely possible that the commodity market will also witness an upswing, perhaps bringing in more investments.

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www.businesstalkmagazine.com | 48 | Business Talk July 2021