Digital Version_The 10 Most Iconic CEO's to Watch In 2024 (1) (1)

OCTOBER 2024

CEO and Co-Founder

Ofer Klein Navigating the Challenges of SaaS Security at Reco The 10 Most Iconic CEO's to Watch In, 2024

EDITOR’S LETTER The 10

Most Iconic To Watch

in 2024

The 10 Most Iconic CEO’s to Watch In 2024

Making the Digital World Secure!

D

ear Readers,

Dear Readers, In an era dominated by digital transformation, the demand for innovative leaders in cybersecurity and digital sectors has become increasingly critical. Organizations now face a relentlessly evolving landscape of cyber threats, ranging from ransomware attacks to complex phishing schemes. These challenges require leaders who not only shield assets but also drive innovation and resilience within their teams.

Recent data reveals that cyberattacks occur every 39 seconds, with projected financial damages soaring to $10.5 trillion by 2025. Such alarming statistics highlight the pressing need for proactive strategies over-reactive responses.

These visionary leaders are fostering a culture of vigilance, ensuring businesses remain resilient in the face of everchanging cyber risks.

While cybersecurity holds a prominent place in the digital age, the education industry is also undergoing a seismic shift. As institutions adapt to digital learning and hybrid models, leaders in the cybersecurity domain are pivotal in safeguarding sensitive educational data. Innovative CEOs who champion forward-thinking strategies are the linchpins ensuring secure, uninterrupted learning experiences for millions worldwide.

This edition, The 10 Most Iconic CEOs to Watch in 2024, celebrates such trailblazing leaders who are reshaping industries. Our cover story features the inspiring journey of Ofer Klein, CEO and co-founder of Reco. Recognizing a critical gap in SaaS security during the early days of the COVID-19 pandemic, Klein pioneered a platform that has become synonymous with robust SaaS security solutions. Under his visionary leadership, Reco has redefined the sector with innovative tools for posture management, shadow app discovery, and real-time detection and response.

Klein’s dedication to solving real-world problems, particularly in the wake of remote work’s rise, underscores his ability to lead with both foresight and impact.

In addition to Klein’s journey, this edition profiles other iconic CEOs, including Egger Mielberg, Santosh Sahu, Amani Abulaban, and Nikhil Mittal. These leaders exemplify innovation, resilience, and an unwavering commitment to shaping a future-proof digital and educational landscape.

We invite you to delve into their stories and be inspired by their transformative leadership.

Happy Reading!

Parag Ahire

PROJECT EDITOR

CREDIT PAGE Publisher : Archana Ghule Editor-in-Chief : Vikram Suryawanshi

Managing Editor : Pankaj Gholap Project Editor : Parag Ahire Creative Head : Sachin Kharat Graphic Designer : Omkar Uravane Head of Distribution & Production: Aakash Mahajan Web Development & Maintenance : Vishal More Project Manager : Vaishnavi Dahatonde Business Analysts : Maria Smith Advertising : Jacob Eddy

BUSINESS APAC Office No 431, 4 Th Floor, Geras Imperium Rise, Opp Wipro Circle, Hijawadi Phase 2 Pune, Maharastra - 411057 +1 (213) 814-2941

info@businessapac.com

www.businessapac.com

Business APAC Magazine is published by Pericles Ventures Pvt Ltd. Reproduction or use of this publication in any manner without any permission of the publisher is prohibited. The team of Business APAC Magazine has made every port to ensure the accuracy of the content. The publisher assumes no responsibility of any part of the content of any advertisement in this publication, including anyerrors and omissions therein. All rights are reserved by Pericles Ventures Pvt Ltd.

CONTENTS PROFILES 16 Egger Mielberg 24 Amani Abulaban 34 Nikhil Mittal 46 Santosh Sahu

ARTICLES 20 Simple Strategies to Unlock the 28 Power of Creative Thinking The Power of Nonverbal Communication: 38 Speaking Volumes Without Words How Did Michael Dell’s Net Worth Reach $113.5 Billion?

COVER STORY

10 Ofer Klein

Ofer Klein

Navigating the Challenges of SaaS Security at Reco

10

CEO and Co-founder

11

Identifying the Need and Building the Solution

I In today’s fast-evolving cybersecurity landscape, one leader stands at the forefront of SaaS security innovation: Ofer Klein, CEO and co-founder of Reco. Klein’s journey from identifying a crucial gap in SaaS security during the early days of the COVID-19 pandemic to spearheading a cutting-edge platform that addresses this need is a story of vision, perseverance, and leadership. Under his direction, Reco has emerged as a leading player in SaaS security, offering comprehensive protection through posture management, shadow app discovery, and real-time detection and response.

Klein’s focus has always been on solving problems that matter. He and his co-founders realized early on that traditional security tools couldn’t keep pace with the rapid growth of SaaS applications. To address this, they developed a scalable platform designed to provide real-time visibility and security for vast SaaS environments. Klein recognized the shift in how businesses were operating, particularly as remote work surged, and he moved quickly to create solutions that could adapt to this new normal.

Klein says, “We knew something significant was happening. The pandemic accelerated the adoption of SaaS, and with that came new security challenges that existing tools weren’t equipped to handle. We had to build something that addressed those challenges head-on.”

12

Klein’s insight into the security landscape came at a critical time. As organizations shifted from onpremise systems to SaaS platforms, the complexity of managing and securing these applications grew exponentially. Klein and his team built Reco with the idea that security must be simple yet powerful enough to scale with the rapid adoption of SaaS. From the outset, Klein recognized the importance of creating a solution that would provide comprehensive coverage. Rather than focus solely on niche security solutions, he envisioned a platform that would allow businesses to monitor and secure all their SaaS applications—both approved and unapproved (shadow apps). Klein’s approach was both ambitious and necessary.

“We knew we couldn’t just build a tool for core applications like Salesforce or ServiceNow. Businesses are using hundreds, even thousands, of SaaS apps now. We needed to create something that could handle the full spectrum,” Klein explains.

This vision wasn’t easy to execute. Klein and his team initially anticipated that building Reco’s identities interaction graph—capable of analyzing every interaction between users, apps, and data—would take about a year. But as the project developed, it became clear that achieving the scale they needed would take much longer. In the end, it took over two years to fully realize their vision.

Today, under Klein’s leadership, Reco’s platform connects to any SaaS application and scans entire environments within minutes. This capability allows businesses to secure environments with up to 750,000 accounts and maintain real-time monitoring of their SaaS ecosystems.

Navigating the Challenges of a Pandemic-Era Startup Launching Reco during the COVID-19 pandemic presented unique challenges. Klein and his cofounders had to adjust to a world where face-toface meetings were impossible. Building a company during this period tested Klein’s ability to lead and adapt.

“The biggest challenge was starting a company during COVID. We couldn’t meet face-to-face with co-founders, investors, employees, or customers,” Klein recalls. “In fact, I didn’t meet my co-founders in person until six months after we launched.”

Despite these obstacles, Klein quickly adapted to the new remote work environment. He led Reco’s early growth with virtual teams, and by the time he met his co-founders in person, the company already had ten employees. This adaptability became a cornerstone of Klein’s leadership style and helped Reco establish a strong foundation during its early days.

Driving Innovation in SaaS Security One of Klein’s most significant achievements at Reco is the development of a platform that secures not just core SaaS applications, but the “long tail” of apps that many businesses struggle to manage. Reco’s SaaS App Factory allows security and IT teams to gain visibility into and secure hundreds of shadow applications that would otherwise go unnoticed.

Most tools on the market take months to support new apps. In contrast, Reco’s solution can build a new integration in just two to three days, thanks to a low code/no code development process. This speed and efficiency make it easier for businesses to stay ahead of security risks.

Klein’s ability to remain flexible in the face of challenges didn’t stop with the pandemic. He understood that the needs of businesses using SaaS applications were constantly evolving.

Klein stayed ahead of the curve by developing Reco’s technology in a way that allowed for rapid adaptation.

“Our goal is to meet the business needs of our customers as quickly as possible while providing them with the security and visibility they need to protect their environments,” Klein says. This innovative approach to SaaS security has positioned Reco as a leader in the industry.

Leading a Team of Innovators

Focusing on Customer Needs

Klein attributes much of Reco’s success to the talented team he has built. He emphasizes that in a smaller organization, each individual’s contribution is critical. “People are the backbone of any company, but in a small company like ours, every person needs to excel in their area of expertise and be a strong team player,” Klein says.

Under Klein’s leadership, Reco has always placed a strong emphasis on listening to customer feedback. He believes that understanding customers’ pain points is crucial to building a product that truly meets their needs.

Reco’s research and development center in Israel includes professionals from elite units like Unit 8200, while its U.S. team is made up of go-to-market experts with deep experience in tech and cybersecurity. This combination of expertise has enabled Reco to push the boundaries of what's possible in SaaS security.

Klein stresses that the collaboration between these diverse teams is key to Reco’s success.

“It’s not just about having great individuals. It’s about how we work together as a team to achieve our vision,” he says. This emphasis on teamwork has allowed Reco to develop groundbreaking technology while maintaining a strong sense of cohesion among its employees.

“Customers often know what their problems are, but they don’t always know the best way to solve them.

That’s where we come in,” Klein explains. Reco’s platform transforms traditional, manual security processes into automated solutions, improving efficiency and addressing customer concerns more effectively.

Reco’s platform also bridges the gap between business operations and security teams. By providing both teams with a comprehensive view of the SaaS ecosystem, Reco helps organizations collaborate more effectively and manage security issues more efficiently.

“Our platform allows both sides to see what’s happening, understand what needs to be done, and evaluate the impact,” Klein says. This focus on collaboration has made Reco an essential tool for businesses looking to secure their SaaS environments.

13

Staying Ahead of Market Trends Klein’s ability to anticipate market trends has been a key factor in Reco’s success. He recognized early on that the rapid adoption of SaaS applications would create new security challenges, and he built Reco’s platform to address those challenges head-on.

“We invested deeply in technology that would give us the highest velocity in the market once it was complete,” Klein explains. Reco’s infrastructure includes multiple engines that allow for the rapid implementation of new applications and modules, giving the company a significant advantage over its competitors.

This speed has been particularly valuable as businesses continue to adopt new SaaS applications at an unprecedented rate. Reco’s ability to support new applications quickly has made it a go-to solution for businesses looking to secure their SaaS environments.

Hiring and Empowering Talent Klein’s leadership philosophy centers on hiring the best talent for every role and empowering them to excel. He believes in giving his team the autonomy to make decisions and learn from their mistakes.

“You’ll never make more mistakes than I do,” Klein often jokes with his team. This reflects his belief that mistakes are part of the learning process and should be seen as opportunities for growth. By fostering a culture of transparency and encouraging his team to take risks, Klein has created a dynamic, high-performing team that can move quickly and innovate.

“Once you build a culture where people aren’t afraid to make mistakes, you end up with a team that can run fast,” Klein says. His focus on hiring individuals with passion and drive has helped Reco attract top talent and maintain a competitive edge.

Balancing Innovation and Stability As Reco continues to grow, Klein balances the need for innovation with the need to maintain stability and profitability. He acknowledges that the focus shifts as the company moves through different stages of development.

“In the early stages, it’s all about building the best product in the market and pushing it to those who need it.

14

Profitability will come later,” Klein explains. His ability to balance these competing priorities has been critical to Reco’s success.

Mentoring the Next Generation of Leaders Klein believes that passion and motivation are essential qualities for any leader. He looks for individuals who have a “burning fire” to succeed and push boundaries. Once he brings these individuals onto the team, his focus shifts to helping them become the best versions of themselves.

“The process isn’t static,” Klein says. “As people, the company, and the market evolve, we need to continuously adjust to what’s best for everyone involved.” This iterative approach to leadership has allowed Klein to mentor the next generation of leaders at Reco and ensure the company's long-term success.

Ofer Klein’s Vision for Reco’s Future As Reco continues to expand its reach in the SaaS security market, Ofer Klein remains focused on driving innovation and delivering value to customers. His ability to anticipate market trends, build a talented team, and create a product that addresses the evolving security needs of businesses has positioned Reco as a leader in the industry.

Klein’s leadership journey is defined by his commitment to solving real problems, his ability to adapt to changing circumstances, and his focus on empowering his team to succeed. With Reco poised for continued growth, Klein is confident that the company will remain at the forefront of SaaS security for years to come.

Founder and President Arllecta Group 16

Egger Mielberg Revolutionizing AI with Sense Theory and Self-Learning Networks

G

enerative models like GPT-4 depend on the data they are trained on. They generate content by learning patterns and structures from that data.

However, unlike humans, these models don’t understand the content. Instead, they mimic the style and context of their training data.

While humans use logic and context to understand text, generative models rely on statistical correlations. This can sometimes lead to outputs that seem logical but lack deeper meaning. As a result, generative models may produce inconsistent results or struggle with complex reasoning.

To address these limitations and make AI more human-like, Egger Mielberg and his team bring over 12 years of experience in Machine Learning, Artificial Intelligence, and Mathematical Modeling.

As the founder and president of Arllecta Group, Mielberg has pioneered self-learning and predictive networks specifically designed for AI tasks. His groundbreaking ‘Sense Theory’ and the scalable ‘Proof of Participation Protocol (PoPP),’ form the backbone of Arllecta’s revolutionary AI-powered solutions.

Arllecta Group now offers seven core AI solutions for businesses. These include ‘Speech Recognition/Speech Synthesis,’ ‘Intention System,’ ‘Speech Analytics,’ ‘Chat Mail,’ ‘Personal Mobile Concierge,’ ‘Search Intellect,’ and the ‘Medical Diagnostic System.’

In this conversation, we uncover the transformative journey of Egger Mielberg, exploring how his revolutionary approach is setting new benchmarks in AI and shaping the future of business intelligence.

Business APAC: Could you explain your groundbreaking concept, ‘Sense Logic,’ in simple terms for our readers?

Mielberg: Imagine innovation as a train moving at the speed of light. Now, if you want to reach your destination even faster, traditional physics would tell you it is impossible.

However, from the perspective of ‘Milberg’s Sense Logic,’ it is possible. It suggests that one condition must be met the user must be able to change the speed of the train with his logical (sense) actions.

17

“

Time is the main asset in the life of any intelligent biological being.

Spend it only on creation and not on the ambitions of people who are strangers to you!

In other words, the user’s logic must describe the logic of the train’s movement.

Business APAC: Could you share your background and career journey? What inspired you to pursue AI and machine learning?

Mielberg: I have always identified my career with the people I have met along my life path at one time or another.

In 2014, while working as an external chief solution architect for a major U.S. logistics company, I developed the “Neuro-Amorphic Function” for a mathematical priceper-mile model.

By early 2016, Blockchain technology sparked my interest, leading my team and me to explore new banking service concepts. This led to the development of two innovative technologies: “Proof of Participation (PoP): Asynchronous Byzantine Activity-Oriented Protocol” and “Decentralized Chain of Transactions: Neurochain.”

In 2018, I shifted my focus to creating a new generation of artificial intelligence based on a sense-to-sense paradigm.

This effort resulted in the creation of “Sense Theory” and “ArLLecta: A Decentralized Sense-To-Sense Network.”

By 2019, a large European telecommunications holding company recognized the practical value of ArLLecta technology. In 2020, after completing Proof of Concept events, this company became our first major customer, even though our services were still in the alpha testing stage.

18

Reflecting on my journey, I can say that my choice of AI was probably influenced to a greater extent by my basic education and great love for mathematics and biology. And, of course, a tireless daily desire to learn something new. I repeat every day desire without weekends and holidays.

Business APAC: Given the increasing integration of voice communication in software products, what do you see as the primary limitations of current generative models in real-world business applications?

Mielberg: When we talk about core AI algorithms, like speech recognition, speech synthesis, and generative text models, there is a clear trend of increased integration into business processes.

However, generative models are still largely experimental, detached from real-world business processes due to the underdevelopment of their logical and semantic components. Essentially, current generative models are limited to retelling the text they’ve been trained on, with variations only in the style of retelling.

The adaptation of AI algorithms directly depends on successful business cases in specific sectors. For example, AI’s ability to perform high-quality legal analysis of sales contracts could eventually challenge the traditional role of human lawyers.

Business APAC: Could you please elaborate on Arllecta’s core offerings and what makes them unique?

Mielberg: Arllecta’s uniqueness lies in our proprietary AI technologies, giving us distinct advantages over other companies. One key benefit is our complete technological independence from global AI market solutions and thirdparty vendors. This independence allows us to operate with greater flexibility and control.

The second and most significant advantage is the exceptional security we provide to our users. For instance, one of our products, Sense Chain, is a business network designed to support global businesses of any financial scale and complexity.

Our security system has proven its superiority over many similar solutions in the market. To test it, we engaged 30 of the most skilled hackers to attempt a breach of our network’s financial block. None succeeded in compromising user assets. We confidently guarantee 100% safety of user assets worldwide.

Business APAC: How do your clients leverage speech analytics to address key business challenges, especially in employee performance evaluation?

Mielberg: Many of our clients are focused on speech analytics. They often face two main challenges. First, they need to make business decisions quickly and identify which employees excel in meeting these demands.

Second, they want to ensure that individual employees meet KPI standards. AI analysis of online meetings has become invaluable in helping them assess employee performance.

This technology is increasingly relevant as many countries face a catastrophic shortage of competent employees.

Business APAC: Being at the helm of the company, how do you manage the strategic, operational, and leadership aspects of your position?

Mielberg: At Arllecta Group, we actively implement our AI solution based on our proprietary Sense Theory algorithms. This AI assists with all the operational and strategic tasks of the company. With seven companies worldwide, it’s noteworthy that 80% of our employees either work remotely or have their roles augmented by our AI. Regarding leadership, using our AI introduces a unique challenge: we become reliant on the principles and behavior of the AI, which, in turn, reflect the creator’s mindset. Since I developed the core of our AI, in a way, I find myself working with my own thought processes and principles.

Business APAC: What key metrics do you use to measure the success and impact of your services?

Mielberg: For us, the primary measure of a software product’s success is the number of users it attracts, particularly the monthly growth in users. As a young company, we focus on expanding our global user base by ensuring the security of user assets, which we consider the key indicator of our quality work.

The ultimate criterion for success is the trust users place in us for the long-term safety of their assets.

Another measure of our service’s success is the adoption of our AI mathematics paradigm by third-party services. We’re already seeing this in the implementation of several wellknown generative models that utilize descriptive semantics, which closely mirror the algorithms of our Sense Theory.

Business APAC: What drives your passion for solving complex problems, and how has this shaped your approach to your work?

Mielberg: I never thought about a career as such. I always wanted to solve complex problems that had not been solved by the best minds of our civilization before me. My motivation has always been—and continues to be—focused on tasks that can significantly improve the human experience on this planet. I have a deep interest in the practical application of new technologies.

One challenge I would note is that the current global financial system does not assume the presence of many people with mental work, especially creative ones. This reality highlights that humanity still needs many centuries to come to mutual respect and understanding between nations. And it’s a little upsetting.

Business APAC: What are your future goals, and can you share any insights into new markets or services you plan to explore?

Mielberg: Over the next 10-15 years, I have a clear vision of what I want to focus on advancing my proprietary AI and developing an elixir of longevity. The AI is based entirely on the algorithms of our Sense Theory and neuro-amorphous functions, areas where I see significant potential for further development and practical application.

As for the elixir of longevity, I am deeply convinced that its key lies in understanding the causes of tumor cells. My team and I have made substantial progress in this area, and we are now moving towards launching our own clinical diagnostic laboratory. This will allow us to conduct clinical studies to validate our approach to uncovering the true causes of cancer.

Business APAC: How do you manage to have a perfect work-life balance?

Mielberg: The answer is simple—my work is my life. I love what I do, so I don’t need extra motivation to do painstaking, long work every day in the morning. For me, a happy life is waking up every morning with a clear understanding of why you woke up.

19

How Did Net Worth Reach $113.5 Billion?

“There’s always an opportunity to make a difference.”

Michael Dell’s net worth proves it all! Michael Dell, the man who built one of the biggest tech companies in the world—Dell Technologies. Starting from scratch, he turned his ideas into a tech empire that powers businesses everywhere. Today, he’s worth $113.5 billion, placing him among the top 10 richest people on the planet. Around $50 billion of his net worth comes from his 50% stake in Dell and 40% stake in VMware. Impressive! Isn’t it? Well, in this blog you will explore the story of how Michael Dell made it big and became a true tech legend. Excited? Let’s get started!

Let’s know the journey of Michael Dell’s net worth Early Life and First Steps (1984 - 1988) In 1984, at just 19 years old, Michael Dell began selling computers from his dorm room at the University of Texas.

He saw a chance to build custom computers and sell them directly to customers. This smart move let him offer lower prices compared to traditional stores. His small business quickly took off, making $80,000 in sales by the end of his freshman year. This set the stage for his future success.

That same year, Michael Dell founded his first company PC’s Limited, which later became ‘Dell Inc.’. His focus was on providing custom-built PCs directly to consumers. This direct sales model was innovative at the time and helped the company grow quickly. By eliminating middlemen, he was able to offer lower prices and better customer service. This business model played a key role in Dell’s early success, adding to Michael Dell’s net worth.

20

Interestingly, in 1987, at age 24, Michael Dell was named ‘Entrepreneur of the Year’ by ‘Inc. magazine’. This recognition came early in his career and underscored his exceptional entrepreneurial spirit. It highlighted his ability to transform a small startup into a major player in the tech industry. This award brought further attention to his innovative approach and business acumen. It set the stage for his continued success in the industry.

However, Dell Inc. went public in 1988, making Michael Dell one of the youngest CEOs of a Fortune 500 company.

The initial public offering (IPO) raised significant capital for the company. This influx of funds allowed Dell to expand its operations and invest in new technologies. The IPO also increased the company’s visibility and credibility in the market. This early success greatly boosted Michael Dell’s net worth.

Innovation and Growth (1990s - 2010s) In the 1990s, Michael Dell changed the PC industry by selling computers directly to customers, skipping traditional retail channels. This innovative sales approach allowed for customization options and lower prices. Customers could order computers that met their specific needs, which was a new concept at the time. This model became highly successful and set Dell apart from its competitors. It played an important role in the company’s rapid growth during the 1990s.

Additionally, throughout his career, Michael Dell has been recognized as the ‘CEO of the Year’ multiple times.

Therefore, these recognitions proved his status as a top

21

business leader adding to Michael Dell’s net worth, and supporting his professional growth.

Strategic Moves and Major Milestones (2010s - 2020s)

impressive $69 billion. Out of this, Dell received 39%, adding a huge amount to his wealth. This series of investments shows Dell’s ability to spot valuable growth opportunities and act on them.

● Private Buyout:

● Stock Market Success:

In 2013, Michael Dell led a ‘$24.4 billion’ buyout to take Dell Inc. private. This move was one of the largest management buyouts in history. Taking the company private allowed Dell to focus on long-term goals without the pressure of quarterly earnings reports. It enabled the company to restructure and invest in new areas without public market scrutiny. This strategic move was necessary not only for Michael Dell's net worth but also for the company's transformation and growth.

Dell Inc. went public again in 2018 through a complex financial restructuring, further increasing its value. The return to the public markets was a significant milestone for the company. It provided an opportunity to raise additional capital and enhance its market position. The public listing also reflected the company’s strong financial health and growth prospects. This move contributed significantly to Michael Dell’s net worth. ● Philanthropy:

● DFO Management: His family office, ‘DFO Management’, holds investments in various sectors, including hotels, restaurants, and technology. This diversification has helped grow his wealth.

The office manages the Dell family’s investments and philanthropic efforts. This approach ensures that his wealth is not solely dependent on the performance of Dell Technologies. It has been a key factor in his continued financial success.

Michael Dell is known for his philanthropic efforts through the ‘Michael & Susan Dell Foundation’, which focuses on education, healthcare, and economic stability for underprivileged communities. The foundation has donated millions of dollars to various causes. Dell’s commitment to philanthropy mirrors his desire to give back to society. His foundation has positively impacted many lives and communities. This philanthropic work has enhanced the legacy beyond Michael Dell’s net worth success.

● Bower Award: Achievements and Future Plans (2020s) Michael Dell received the ‘Bower Award for Business Leadership’ from the Franklin Institute in 2013. This prestigious award recognized his outstanding contributions to business and technology. It highlighted his leadership in transforming the PC industry and his philanthropic efforts.

This recognition further solidified his reputation as a visionary leader adding value to Michael Dell’s net worth.

It also underscored his impact on the tech industry and beyond.

● Global reach: Dell Technologies operates in over ‘170 countries’, making it a global leader in the technology industry. The company’s extensive reach allows it to serve a diverse range of customers. This global presence is a testament to Michael Dell’s strategic vision and execution. It ensures that Dell Technologies remains a dominant player in the tech market. This widespread influence contributes to the company’s continued success.

That’s not it—here are more! ● Stake in VMware: In 2016, Michael Dell made a smart move by buying EMC, a company that held most of the shares in VMware, a leader in cloud computing and virtualization technology. This gave him a strong position in VMware, boosting his net worth as VMware thrived in the cloud market. Later, in 2021, Dell decided to spin off VMware as a separate company, and by 2023, chipmaker Broadcom acquired VMware for an1

22

● Innovative Products: Under Michael Dell’s leadership, Dell has introduced numerous innovative products, including laptops, desktops, and servers.

These products have set industry standards for quality and performance. Dell’s focus on innovation has kept the company competitive in a rapidly evolving market.

The introduction of new products has driven the company’s growth and market share. This commitment to innovation is a key factor in Dell’s success which indirectly adds to Michael Dell’s net worth.

● Acquisitions: Dell Technologies has made several strategic acquisitions, including the ‘$60 billion’ merger with EMC in 2016. This acquisition was one of the largest in the tech industry. It significantly expanded Dell’s capabilities in data storage and cloud computing. The merger has strengthened Dell’s market position and enhanced its product offerings. These strategic acquisitions have been important for the company’s growth and innovation. ● Broad Customer Base: Dell serves a wide range of customers, from individual consumers to large enterprises, ensuring a steady revenue stream. This diverse customer base provides stability and resilience against market fluctuations. Dell’s ability to cater to different segments reflects its versatility and market reach. Serving a broad customer base has been a key factor in its sustained growth adding value to Michael Dell’s net worth. It ensures that the company remains relevant and competitive.

That’s not it—here are more! ● Technology Investments: Michael Dell has invested heavily in technology, including cloud computing and artificial intelligence, to stay ahead of industry trends. These investments have positioned Dell Technologies as a leader in the tech industry. The focus on cutting-edge technologies has driven innovation and growth. Dell’s commitment to technology investments ensures that it remains at the forefront of the industry. These investments have been crucial for the company’s future prospects. ● Personal Investments: Michael Dell has personal investments in various companies, including stakes in Applebee’s, IHOP, and Calvin Klein. These investments diversify his portfolio and provide additional sources of income. They reflect his strategic approach to managing his wealth. Personal investments in well-established brands have contributed to his financial success. This diversified approach ensures financial stability and growth, which indirectly supports Michael Dell’s net worth.

● Residence: Michael Dell resides in ‘Austin, Texas’, where Dell Technologies is headquartered.

Living close to the company’s headquarters allows him to stay closely involved in its operations. This proximity helps him oversee the company’s strategic decisions and day-to-day activities. His presence in Austin reflects his commitment to the company’s success. It also allows him to maintain a strong connection with the local community.

End Note As we conclude our journey through Michael Dell’s net worth, we realize that Dell’s path to massive wealth is built on strategic innovations and a sharp sense of market trends. His foresight to adopt direct-to-consumer sales, strategic acquisitions like EMC, and a hub toward AI and digital transformation have cemented his reputation as a forward-thinking leader in tech.

Dell’s achievements, both within his company and in his broader investments and philanthropy, make him a notable figure in the global business.

Moreover, through calculated risks, adaptability, and a commitment to pushing the boundaries of technology, Dell has built a legacy that goes beyond personal wealth, impacting industries and inspiring future entrepreneurs. So if you found this blog informative, then share it with all your friends who would love to learn the story of Michael Dell’s net worth.

● CEO of the Year: Throughout his career, Michael Dell has been named “CEO of the Year” multiple times by various publications, including ‘Financial World’, ‘Industry Week’, and ‘Chief Executive’. These awards recognized his leadership skills and innovative business strategies. Being named CEO of the Year boosted his reputation and the company’s standing in the industry. It also highlighted his ability to guide the company through different market challenges. These recognitions proved his status as a top business leader.

23

Amani Abulaban

24

Leading Webteb’s Digital Healthcare Revolution in the MENA Region

H

ealthcare in the Middle East and North Africa (MENA) region stands at a crossroads. Rapid technological advancements are transforming how people access medical information and services. At the forefront of this change is Amani Abulaban, the CEO of Webteb, a platform reshaping digital healthcare in the Arab world. Abulaban's vision focuses on leveraging technology to close the gap in healthcare access and bring accurate, culturally relevant medical information to millions of Arabic speakers. Her mission with Webteb isn’t just about providing information—it’s about empowering individuals to make informed health decisions.

Webteb: Revolutionizing Health Information Webteb has emerged as a vital source of health and wellness information for Arabic speakers across the MENA region. Millions rely on its platforms for trusted advice on a wide array of topics, from disease prevention to mental well-being. Abulaban’s leadership has been instrumental in this success, guiding Webteb to become the most reputable health information platform in the Arab world.

“We’re not just sharing information; we're transforming lives,” Abulaban states. Webteb’s commitment is clear: deliver reliable, culturally appropriate health content developed by healthcare professionals, making it accessible to people in a language they understand.

The Catalyst for Change: Abulaban’s Journey Abulaban’s journey into healthcare began with a personal drive to make a difference. With a background in pharmacy and experience at leading pharmaceutical firms like AstraZeneca and MSD, she witnessed firsthand the transformative power of innovative medical solutions. Yet, she recognized a gap—reliable Arabic health information was scarce, and digital technology wasn’t being used to its full potential in the MENA healthcare sector.

This realization led her to Webteb, where she could combine her expertise in healthcare, marketing, and digital transformation. “Webteb offered me the platform to impact millions of lives by providing the information they need to make better health decisions,” she says.

A Strategy Built on Trust and Collaboration Webteb’s success rests on its unwavering dedication to delivering up-to-date, evidence-based health information.

Abulaban’s strategy centers on a straightforward principle: knowledge empowers. By educating users, Webteb enables them to take control of their health, making informed decisions that lead to healthier lives.

Abulaban explains, “We aim to provide knowledge that not only informs but also transforms. Partnering with global leaders like Mayo Clinic and Harvard Medical School, we ensure that our content is not only credible but also culturally relevant to our audience.”

Innovating Digital Healthcare: Webteb’s Offerings Webteb extends beyond content to offer a suite of B2B solutions tailored for healthcare and wellness institutions.

From targeted advertising and lead generation to comprehensive SEO services, Webteb positions itself as a key player in digital health marketing. · Targeted Advertising: Through contextual audience targeting, businesses can reach their ideal customers on high-traffic pages, ensuring that marketing campaigns connect with the right audience. · Webteb Pro: For healthcare professionals, this platform offers an extensive directory of physicians and medical news, enhancing visibility for specialists and institutions. · Health Education: Webteb produces engaging educational content in various formats—articles, videos, podcasts—to help healthcare providers educate and interact with their patients more effectively.

25

Adapting to Change in a Digital Landscape

A Global Vision with Local Roots

The fast-paced evolution of digital content poses significant challenges. Abulaban acknowledges that user preferences are shifting toward interactive and visual content like videos and podcasts. “We need to stay ahead of these trends,” she says. To adapt, Webteb launched “Meet the Pioneers,” the largest health and wellness podcast series in MENA, which has strengthened its connection with the audience by providing content in new, engaging formats.

Looking forward, Abulaban envisions Webteb expanding its reach beyond the MENA region, making its mark on a global scale. Her goal is to transform Webteb into a worldwide leader in digital healthcare, using its unique blend of healthcare expertise, technological innovation, and cultural insight.

During the COVID-19 pandemic, Webteb demonstrated its adaptability by ramping up its digital outreach. The team launched targeted campaigns, delivered real-time updates, and developed mental and physical health resources to address the crisis. This agile response solidified Webteb’s role as a trusted health information provider, driving peak traffic to its platforms during the pandemic.

Building a Healthier Future Aligned with Vision 2030 Abulaban’s vision for Webteb aligns seamlessly with the goals of Saudi Arabia’s Vision 2030 and the GCC’s focus on enhancing life quality. Webteb’s approach integrates advanced technology with a deep understanding of holistic health. The platform prioritizes preventive care, mental health, and lifestyle diseases while ensuring that users have secure, private access to their data.

“Our mission is to empower users to make informed health choices,” says Abulaban. “By providing tailored, relevant information, we aim to reduce lifestyle diseases and improve overall health awareness in the region.”

Navigating Challenges with Innovation Abulaban recognizes that navigating the digital healthcare landscape requires constant innovation and adaptation.

She has built a team that thrives on creativity and collaboration, fostering a culture where new ideas are encouraged, and talent is nurtured. Continuous training and development ensure that Webteb remains ahead of industry trends, maintaining its competitive edge in digital health.

“We focus on solutions that directly address our audience’s needs,” Abulaban emphasizes. By integrating user feedback and data analytics into its strategy, Webteb ensures that its content remains relevant and impactful.

26

“We’re on a mission to set new benchmarks in digital health,” she says. “Our focus remains on delivering localized, accurate information that empowers individuals, no matter where they are.”

Empowering the Next Generation of Health Entrepreneurs Abulaban’s advice to aspiring healthcare entrepreneurs is simple yet powerful: understand your purpose and know your impact. “Define what you bring to the table and how it will improve lives,” she advises. For Abulaban, success in healthcare isn't just about innovation; it’s about creating solutions that genuinely address the needs of the community.

A Legacy of Change Amani Abulaban’s leadership at Webteb exemplifies a blend of innovation, empathy, and a relentless drive to transform healthcare. By harnessing technology and fostering collaboration, she has positioned Webteb as not just a leader in digital healthcare but also a catalyst for change in the MENA region.

Webteb’s journey under Abulaban's guidance shows that with vision, determination, and the right technological tools, it’s possible to create a healthier, more informed society. As Webteb continues to evolve, its mission remains clear: empower individuals with the knowledge they need to lead healthier lives, one search at a time.

Simple Strategies to Unlock the Power of Creative Thinking 28

I

magine you are a baker known for your cupcake.

You've created every possible blend of tastes, but your superb cupcake is caught in the taste rut. You consider looking at a cupboard full of ideas, but all you see are ingredients. Well, that's a creative rut. Don't worry though you will ignite your passion and soon get on the journey of creative thinking start baking new recipes and get off that creative block.

This blog will share the keys to breaking out of the creative dessert and coming up with new ideas quickly!

● Difference from critical thinking: Thinking critically and creatively is similar to having two sides of the brain that cooperate! Here is the breakdown: Creative thinking: The main question in creative thinking is “What if?” It's playful, letting your mind wander and come up with new ideas.

Fun Fact: Researches indicate that people are more imaginative when they are in the shower because it's a peaceful situation.

What is creative thinking?

The ability to consider something from a new perspective is called creative thinking. It involves using your creativity to come up with unique ideas, creating new connections between seemingly unconnected ideas, and considering a variety of options. Creative thinkers generate a wide range of ideas, test them out, and don't mind taking chances in the business. They are invaluable assets in any professional situation because of their capacity to create, test, and implement creative solutions.

Critical thinking: “Why?” and “How?” are the two fundamental questions in critical thinking. It evaluates data, spots flaws, and confirms that concepts are sound.

Fun Fact: Solving puzzles and playing logic games is a common pastime among critical thinkers. It helps to strengthen their analytical skills.

Understanding creative thinking: ● The power of deliberate practice:

● Why does creative thinking matter today?

The future of work demands creativity. Automation might displace millions of jobs by 2025, but fear not! 97 million new roles will emerge, many requiring creative problemsolving skills. The World Economic Forum (WEF) reports that creative thinking will be a top-in-demand skill for workers by 2027, alongside analytical thinking and expertise in AI and Big Data. ● The Myths of Creative Thinking: Let's debunk some common myths about creativity: Myth 1: You are either born creative or not: It is possible to improve one's creative abilities with practice.

Myth 2: Creativity requires solitude: Collaboration and bouncing ideas off others can spark incredible innovation.

Myth 3: Creative thinking only apple to artistic pursuits: It's essential in every aspect of life, from cooking to managing finances.

In the context of creative thinking, deliberate practice is a methodical way to improve abilities through targeted and disciplined work. It involves setting up specific goals, getting feedback, evaluating one's work, and continuously improving one's skills. Cognitive psychology research gives validity to the idea that intentional action can greatly improve one's capacity for creative thinking.

Renowned psychologist Anders Ericsson has studied purposeful practice and its effect on skill development in great detail. Articles like “The Making of an Expert” from Harvard Business Review allow you to learn more about his work. ● Real-life Benefits of creative thinking: Creative thinking isn't just about finger painting and writing poetry. It's a powerful skill that can revolutionize business and everyday life. Here's how: 1. Innovation: Sticky Situation Solved: Imagine having to deal with insufficient glue while working in a lab. Creative thinking led to the invention of Post-it Notes, a billion-dollar industry born from a happy incident.

29

2. Problem-Solving: The Wright Stuff: The Wright brothers weren't the only ones relying on to fly, but their creative approach to the wing design and controls made them the first to take to the skies.

● Implementing creative thinking in your business: AMAZON

3. Competitive Advantage: Netflix's Big Bet: Netflix's mail-order DVD rental plan was criticized by Blockbuster. Thanks to its innovative approach to streaming services and movie delivery, Netflix is currently the industry leader. ● Methods to encourage creative thinking:

To top it all, Jeff Bezos, founder and former CEO of Amazon, is known for his customer-centric approach and long-term thinking. Moreover, he focused on building a company culture that prioritizes innovation and efficiency.

Additionally, Bezos' leadership style includes high standards, and a willingness to take risks and learn from failures.

1. Innovation:

2. Training and Development Programs:

Firstly, Google, a pioneer in innovation, employs various techniques to encourage creative thinking within its teams. One of these techniques is the 20% time policy, which allows employees to dedicate 20% of their workweek to pursue personal projects outside their regular duties as a result, this freedom to explore passions has led to groundbreaking innovations like Gmail and Google Maps.

● Amazon Leadership Principles: Amazon has 16 leadership principles that are deeply ingrained in the company culture. These principles guide employees in their decision-making and interactions.

2. Brainstorming with diverse perspectives:

● Upskilling 2025: A $700 million investment to provide training to 100,000 employees, focusing on areas such as healthcare, machine learning, manufacturing, robotics, and computer science.

Apple, which is well known for its elegant designs and approachable products, creates an environment that values innovation. Apple employees must work together, even though specifics are kept under cover.

Teams made up of professionals in user experience, engineering, marketing, and design generate and develop concepts. This variety of viewpoints guarantees a wellrounded approach, resulting in goods that are not only creative but also firmly functional and easy to use.

3. Collaboration and Open Communication: Walt Disney may not have specifically described a “technique” in the sense that today's innovative frameworks do, but he did promote a creative thinking culture that still serves as an inspiration to modern inventors.

Above all, Disney rejected the idea of a single model.

Rather he created an atmosphere of cooperation where story writers, engineers, musicians, and animators worked side by side. This open dialogue and idea-sharing promoted new possibilities and made sure the finished result was well-rounded.

30

1. Leadership:

● Career Choice Program: This program pre-pays 95% of tuition for courses in high-demand fields, even if the skills aren't relevant to a career at Amazon.

3. Incorporating Tools and Technology: Finally, Amazon uses a “working backward” document where they start by defining the ideal customer experience, and then work backward to figure out the features and functionalities needed to achieve that experience. Moreover, this approach aligns with the “goal-setting theory,” which suggests that setting specific, measurable goals can improve motivation and performance.

Secondly, Amazon is well-known for its extensive A/B testing, where they compare different versions of website features or marketing campaigns to see which one performs better. This practice aligns with the scientific method, relying on experimentation and data analysis to inform decisions.

Lastly, Amazon leadership emphasizes “single-threaded leadership,” where teams focus on one project at a time to maximize their efforts. By doing so, this practice acknowledges the limitations of human attention, allowing for focused leadership on a single initiative.

Case Study: The Wright Brothers: Overcoming Difficulties with Creative Resilience The Wright Brothers' journey to achieving powered flight is a testament to overcoming obstacles and harnessing creativity. ● Obstacles Faced by the Wright Brothers: 1. Aeronautics was a fledgling field in their time.

There was a lack of established theories and data on flight. They had limited scientific knowledge.

2. Many prominent scientists and engineers ridiculed their ideas, considering heavier-than-air flight impossible. They had a community that was dismissive 3. Developing a lightweight engine powerful enough for flight and designing effective control surfaces were some technical challenges. ● How They Overcame Resistance: 1. The Wright Brothers indulged in self-education and didn't let their lack of formal education hold them back. They devoured existing aeronautical literature and conducted countless experiments to gather their data.

2. Despite facing defeats, they persisted with incredible determination. They did not waver in their conviction. Their dedication fueled their relentless pursuit of flight.

Secondly, creative ventures often face skepticism and challenges. Moreover, persistence and a “never give up” attitude are essential. Lastly, test your ideas early and often.

Gather feedback and iterate on your designs to ensure they are practical and address a real need. ● Impact:

3. They focused on solving smaller problems one at a time. This iterative approach allowed them to refine their design and overcome technical challenges.

The Wright Brothers' innovative thinking allowed them to fly to prosperity. Many scientists ridiculed the concept of heavier-than-air flight back then. However, the Wright Brothers' inventiveness led to the development of novel control techniques like wing warping, which made powered flight possible.

● Connection to Feasible Creativity:

● Fun Fact:

The Wright Brothers' story highlights the importance of these aspects for generating successful creative ideas:

Their inspiration for wing warping? They observed birds twisting their wings for control, showcasing their keen eye for everyday solutions!

At this moment, gaining a basic understanding of the field you're working in is crucial for identifying problems and potential solutions.

This creative spirit not only made them the first to achieve powered flight but also laid the groundwork for modern aviation.

31

● Challenges and Solutions:

2. Cultivate open-mindedness:

Challenge 1: Confirmation Bias

Embrace new information by staying informed about current trends and technological advancements. This broadens your creative perspective and helps you generate ideas relevant to the modern world.

From a psychological perspective, humans tend to favor information that confirms existing beliefs, hindering the exploration of new ideas.

On the scientific front, studies show that exposure to diverse perspectives can enhance creativity.

As a solution, actively seek out contrasting viewpoints, collaborate with diverse teams, and challenge your assumptions.

Challenge 2: Fixed Mindset vs Growth Mindset From a psychological perspective, a fixed mindset believes intelligence is static, leading to fear of failure and hindering the exploration of challenging ideas.

On the scientific front, research suggests a growth mindset, believing skills can be developed, fosters creativity and risk-taking.

As a solution, embrace setbacks as learning opportunities.

Celebrate "failing forward" and encourage experimentation.

Example: A team working on a new education app might encounter technical difficulties. With a growth mindset, they can view this as a chance to learn new skills and find creative solutions, instead of giving up. ● Science-Backed Tips for Feasible and Modern Creative Ideas: 1. Embrace Constraints: Focus: Research suggests limitations can enhance creativity by forcing you to think outside the box and find resourceful solutions.

Example: A study published in the Journal of Personality and Social Psychology found that participants given limited resources came up with more creative uses for objects than those with more options.

Subsequently, conduct market research. By understanding demand, researching your target audience and the existing marketplace helps ensure your creative solution addresses a real need and has potential customers.

32

Example: A study in the Personality and Social Psychology Bulletin suggests that openness to new experiences is positively correlated with creative problemsolving.

By using these evidence-based techniques, you can increase your chances of generating creative ideas that are not only innovative but also feasible and impactful in today's ever-evolving world.

End note: The world craves fresh ideas! Don't let your creative spark dim. This blog has equipped you with the knowledge and tools to foster creative thinking in yourself and your team.

Now it's your turn to take action. Note that creativity is like a muscle; it becomes stronger with use. So, flex those creative muscles and get ready to innovate!

Finally, we hope that we discussed the challenges that hinder your creativity and offered solutions to overcome them. Don't be scared to accept new ideas and think creatively. The world awaits your unique spark!

Driving the Future of Digital Transformation with Vision and Innovation

N

ikhil Mittal didn’t just enter the digital technology arena; he reshaped it. As the founder and CEO of Mittal Software Labs (MSL), he took the concept of digital transformation and made it his mission to turn ideas into powerful solutions that redefine how businesses operate in the modern world. His journey reveals a story of vision, persistence, and a relentless pursuit of innovation that goes beyond technology itself—it's about empowering people and industries to thrive in a rapidly changing digital landscape.

Building a Digital Vision Nikhil’s career in technology spans over 18 years, a period where he’s influenced the direction of countless Fortune 500 companies. His work focuses on one core principle: making technology accessible and valuable to all. He doesn’t just implement digital strategies; he builds them from the ground up, ensuring they align with the unique needs of each business he touches. For Nikhil, digital transformation isn’t just a buzzword; it’s a pathway to creating meaningful change.

At MSL, he leads a global team of over 200 experts who share his passion for turning complex technology into practical solutions. Together, they’ve crafted innovative projects across sectors, with a focus on areas like robotic process automation (RPA), cloud computing, cybersecurity, data analytics, and more. Under Nikhil’s guidance, MSL has become a dynamic force, driving digital growth for businesses worldwide.

Putting Customers at the Center When you ask Nikhil what drives MSL’s success, he’ll tell you it’s simple: the customers come first. His approach to

34

leadership revolves around understanding client needs down to the smallest detail. He’s built MSL not just as a technology provider but as a partner that walks side by side with its clients through every stage of their digital journey.

Hari Naganathan, one of MSL’s clients, speaks to this dedication: “MSL boasts a team that not only understands technology but also takes the time to understand our business.

Their focus on delivering real, tangible outcomes is what sets them apart.” Another client, Nikunj Kacha, adds, “MSL’s ability to simplify complex tech concepts into clear, actionable strategies allowed us to make decisions that aligned perfectly with our goals.”

These testimonials are more than just praise; they reflect Nikhil’s ability to translate his vision into actions that directly benefit his clients. It’s a skill that’s guided MSL to its place as a leader in digital solutions, driving projects that impact businesses from the UAE to the United States and Europe.

Mastering the Art of Digital Innovation Nikhil’s approach to innovation isn’t limited to using the latest tools and platforms. He focuses on integrating diverse technologies—like AI, blockchain, low-code platforms, and advanced analytics—to create solutions that transform business operations at their core. His ability to see how these technologies can work together has positioned MSL as a pioneer in reshaping digital landscapes.

MSL’s expertise doesn’t stop at simply deploying these tools; they take it further by ensuring they work seamlessly within the client’s existing framework. Whether it’s automating repetitive tasks through RPA or building robust cybersecurity systems, Nikhil’s team aims to empower businesses to achieve their digital goals with precision and efficiency.

Nikhil Mittal 35

Hands-On Leadership with a Global Perspective Nikhil’s influence stretches far beyond MSL’s walls. His career has taken him around the globe, collaborating with leaders in the U.S., Europe, and the Asia Pacific. These experiences have shaped his understanding of the global market, allowing him to tailor digital strategies that resonate on an international scale.

His hands-on approach is evident in every project he leads. Nikhil doesn’t just guide from the sidelines; he dives into the technical details, leveraging his expertise across platforms like Python, UiPath, Java, Microsoft SQL, and more. This depth of knowledge enables him to anticipate market shifts and stay ahead of trends, ensuring that MSL remains at the forefront of digital innovation.

Mittal Software Labs: A Vision Turned Reality Founded in 2017, MSL emerged with a mission to revolutionize business processes through RPA. It started small, focusing on web design and app development, but quickly gained traction by delivering on its promises with precision and reliability. The turning point came when MSL impressed an international client with its attention to detail and innovative approach, setting the stage for rapid growth.

Today, MSL stands as a leading provider of digital solutions, specializing in technologies that drive business efficiency and innovation. With over 150 successful projects under its belt and a 97% client satisfaction rate, MSL continues to expand its reach across industries like finance, healthcare, manufacturing, and telecommunications. The company’s growth is a direct reflection of Nikhil’s vision and commitment to delivering solutions that don’t just meet industry standards—they set new ones.

The Mission to Empower Through Technology Nikhil’s goal isn’t just to lead in technology; it’s to make that technology meaningful for businesses. He believes that each client's challenge is unique and demands a custom approach. This philosophy drives MSL’s success, as the team works to design solutions that fit the specific needs of their partners.

“Our mission at MSL is clear,” says Nikhil. “We aim to revolutionize how businesses operate by providing them with technology that drives growth and productivity. We

36

don’t believe in one-size-fits-all solutions because we know that what works for one business might not work for another.”

Investing in the Future Beyond his work at MSL, Nikhil plays an active role in shaping the future of technology through his investments and mentorship. As an angel investor, he supports startups that aim to innovate in the digital space. His insights and guidance help these ventures navigate the complexities of scaling and finding their place in a competitive market.

Nikhil’s passion for technology extends to his role as a career advisor. He dedicates time to guiding young professionals, helping them carve out their paths in the tech industry. His hands-on experience and strategic thinking make him a valuable mentor for those looking to break into the field.

Shaping Tomorrow’s Digital Landscape Nikhil’s leadership at MSL is more than just a title—it’s a driving force behind the company’s vision to push the boundaries of what’s possible in digital transformation. His ability to connect technology with real-world business needs continues to inspire both his team and his clients.

Looking ahead, Nikhil plans to expand MSL’s expertise into new areas like iOS development, data analytics, and advanced cybersecurity. He remains committed to staying ahead of the curve, ensuring that MSL doesn’t just keep pace with the future of digital technology—it helps shape it.

Leading with Purpose and Vision Nikhil Mittal’s story is one of vision, innovation, and a deep commitment to transforming the way businesses engage with technology. His journey from a tech enthusiast to a leader in digital transformation speaks to his ability to see the big picture while never losing sight of the details that matter most. Through MSL, he continues to create solutions that not only solve problems but also open new doors for growth and opportunity.

As the digital landscape evolves, one thing remains clear: Nikhil Mittal isn’t just keeping up with the future of technology—he’s leading it. His work at Mittal Software Labs stands as a testament to what can be achieved when vision, innovation, and customer focus come together to create a lasting impact.

The Power of Nonverbal Communication Speaking Volumes Without Words 38

I

magine you being a student in a school. All the students in your class are making noise. The teacher enters your classroom, she stands in front of the students. The students continue talking and after a while, they notice the teacher. The students calm down as they notice the teacher standing and the teacher has not yet uttered a single word.

How do you think that the teacher brought silence in the class by her own silence?

Components of Non Verbal Communication.

1. Eye Contact.

2. Facial Expressions.

3. Gestures.

4. Posture and Stance.

5. Proximity and personal space.

6. Touch.

7. Tone of voice.

This is how effective nonverbal communication is!

The significance of nonverbal cues in business interactions.

Nonverbal communication can be a powerful leadership tool.

Understanding nonverbal communication in the workplace has two purposes.

More than ever, efficient communication is essential in today's fast-paced world. Nonverbal communication is just as important for communicating messages and emotions as verbal communication, even though verbal communication frequently takes center stage. This comprehensive resource examines the value of nonverbal communication in a variety of professional contexts, including multicultural teams, client encounters, leadership, and workplace relationships.

● Managers successfully guide other workers and team members using nonverbal signals. ● Team members can convey information to people outside the company—whether they be rivals, clients, or coworkers in a related industry—by using nonverbal signals.

Professional environments place a high value on nonverbal communication. It can express feelings and interpersonal attitudes, either back or oppose what is being said, and enhance verbal communication. A kind smile, for example, might make a compliment seem even better, whereas a bitter tone may take away from an otherwise pleasant statement. You may improve your relationships, succeed more in your career, and have better interactions by being an expert in nonverbal communication.

Nonverbal cues have a big influence on job development and advancement in professional contexts. They have the power to shape how other people see us, which can impact how well we do in networking events, client meetings, and job interviews. For instance, keeping eye contact may show attentiveness and confidence, two crucial presentation abilities that might win over prospective customers or employers.

Understanding Nonverbal Communication.

Nonverbal communication, through elements like posture, facial expressions, and eye contact, significantly impacts how messages are received. It conveys emotions, intentions, and even credibility.

Nonverbal Communication and Leadership.

Leaders use nonverbal communication to influence and motivate.

1. A leader's ability to inspire people comes from their nonverbal communication. Posture, gestures, and facial expressions all indicate confidence, compassion, and support. These signals promote a motivated and involved team by providing security and understanding. Hence non verbal communication can be used to motivate team members beyond words.

2. In leadership, authenticity isn't only about what we say; it's also about how we say it. Our nonverbal cues, including making eye contact and adopting an attentive listening position, help to establish credibility and trust.

They convince our team that we care about their thoughts and welfare.

3. Leaders set the tone for their interactions with their team and, eventually, with consumers by how they treat them. A manager's approach and body language can have a big impact on the culture of the business, which frequently filters down to the employees' interactions with customers.

Positive nonverbal communication builds confidence within the team and eventually improves experiences with customers.

39

By demonstrating acceptable nonverbal communication, we make sure that our team members can speak with people and represent the firm in the best possible way.

Key Nonverbal Communication Methods

2. Frowning: Frowning can be used to express frustration, discontent, or irritation. It can indicate that they are unhappy with their circumstances or that they are facing a problem or obstacle of some type.

● Eye Contact: Making eye contact is essential to nonverbal communication since it's a silent yet effective way to express understanding and feelings. However, what does eye contact actually mean? In a nutshell, it's the instant that two people meet eyes and establish a nonverbal communication channel that goes beyond words. Eye contact can be used to convey confidence and attention.

3. Eye Contact: Keeping up good eye contact can convey involvement, curiosity, and attentiveness. It might also be an indication of assurance and reliability. Because it can express a variety of emotions, such as curiosity, attention, respect, and trust, eye contact is crucial.

This is why maintaining eye contact is important:

● Gestures:

1. Empathy-related brain circuits are activated by eye contact, according to research, which strengthens emotional bonds between people. We can mirror one other's emotions and build our relationships with one another by maintaining eye contact.

“If you want to communicate effectively, you have to use words and gestures.” – Jason Statham

2. Making direct eye contact can strengthen one's defenses against persuasive tactics and enable people to negotiate discussions with greater awareness and independence and convey confidence.

3. It creates a sense of authority and empathy by projecting knowledge while exhibiting consideration for the responses of the audience.

Gestures come in a wide variety, and their interpretations might change based on the situation and society.

These are gestures that highlight or communicate messages using the hands, arms, or body. Shaking, pointing, crossing arms, and waving are a few examples.

Different Types of Gestures and Their Meanings:

● Facial Expressions: “The face tells a story, and it is a story that has never been told before.” – Lucy Grealy Emotions, attitudes, and thoughts are communicated through your facial expressions and body language.

Squinting, eyebrow lifting, frowning, and smiling are a few examples. They are powerful because they can significantly affect how a conversation turns out.

1. Emblems: Gestures that have a unique importance. For example, the "V" sign denotes victory, and the "thumbs-up" gesture expresses approval.

Different kinds of emotions and facial expressions have different meanings.

2. Illustrators: Gestures used in combination with speech. They support the explanation or illustration of a point by, for example, pointing to an object and explaining it.

1. Smiling: A smile can convey warmth, friendliness, and transparency. It can be beneficial to start up a conversation and develop an effective connection with clients and coworkers.

3. Regulators: Gestures that control the flow of communication, like shaking the head to express dissatisfaction or nodding to agree.

40

● Posture and Stance: When communicating nonverbally, posture is crucial. They reveal a great deal about the intentions, emotions, and thoughts of the speaker.

Different Types of Body Language and their meanings: 1. Upright posture: Having a straight back, shoulders back, and head up is ideal when standing or sitting. This poised body language expresses openness, confidence, and attention.

2. Slouching posture: when a person has a hanging head, rounded shoulders, and a curved spine as they stand or sit. This stance conveys tiredness, disinterest, or boredom. It could also indicate a lack of self-worth or confidence.

them, even though proxemics is considered to be nonverbal. Alternatively, you must have the confidence to identify the level of closeness that suits you personally.

2. The appropriate level of closeness for each team member can be discussed by team leaders with them. One way to reduce the stress of potentially entering someone's safe space and having one's own safe space damaged is to have an honest and open discussion regarding proxemics.

3. Leaning forward/ backward posture: The position in which a person leans forward toward another person when sitting or standing. This position conveys a strong level of interest whereas a backward posture suggests defensiveness or indifference.

3. Teams could also come up with innovative ways to keep a comfortable distance while promoting in-person communication. Having extra cleaning stations close by and coming to an agreement on how often to wipe down surfaces after use can be the best course of action for some teams.

● Proximity and Personal Space:

● Touch:

1. It's crucial to find out from your colleagues whether they feel comfortable with the level of interpersonal space you're giving

1. When you and the other person make physical contact, such as a handshake,

41

embrace, or pat on the back, you might convey a variety of feelings and intentions, like support, aggressiveness, or affection. Another name for this is haptic communication.

2. It depends on how, when, where, and why you touch someone else to determine whether the impact is good or bad. You must take into account the relationship, the culture, the setting, the consent, and the feedback to touch someone appropriately.

3. It's important to adapt your touch to the circumstance and the point you want to make. The degree of intimacy, familiarity, and trust you share with someone else is referred to as the relationship. You must communicate in a way appropriate to the nature and stage of the connection; don't cross borders or assume anything.

The Impact of Nonverbal Communication in Business “Business is made on paper and driven with actions”.

Understanding nonverbal cues is crucial in business interactions. Leaders use nonverbal signals to project confidence, inspire teams, and establish authority. Maintaining eye contact, using open body language, and a professional tone create a positive impression and build trust with clients and colleagues. Conversely, poor nonverbal communication can hinder communication and damage relationships.

The Dark Side of Nonverbal Communication.

● Tone of Voice: 1. Pitch, loudness, and tone of your speech can all be utilized to express a variety of attitudes and emotions, including sarcasm, excitement, and rage.

2. A company can communicate with its customers more effectively by using tone of voice in the marketing materials it produces. It is also an effective tool for influencing how the public perceives them.

3. When giving guidance, a manager or coworker who displays enthusiasm or excitement sets a favorable tone.

This affects how staff members view their managers, enhancing engagement levels overall.

The Business Side of Nonverbal Communication Business leaders leverage nonverbal communication to achieve success in numerous ways. Mastering nonverbal cues allows them to build trust with clients and colleagues by conveying sincerity and genuineness.

A firm handshake, confident posture, and direct eye contact project professionalism and inspire confidence in others. Leaders can also use nonverbal communication to motivate and energize teams. Enthusiastic gestures, positive facial expressions, and an approachable demeanor create a positive work environment and encourage collaboration.

Overall, effective nonverbal communication strengthens leadership by fostering trust, credibility, and inspiration, which are essential for business success.

42

Sometimes, the non-verbals act as a barrier to communicating effectively as the recipient cannot understand what the sender is trying to say and may interpret it wrongly.

Avoid sending the wrong message nonverbally.

To make a good presentation, stay clear of these nonverbal communication mistakes.

1. Distracting your audience is what happens when you wave your hands up and down like you're leading an orchestra. Your audience will begin to watch your hands and follow their gestures rather than paying attention to what you're saying and your presentation.

2. This is saying, "I would rather hide; I am shy, and I don't want to be here." Leave your podium and approach the audience to engage and interact with them. The podium serves a purpose, much like the stage, and that purpose isn't to hide you from your audience. You cannot rely on it to support you as you convey your message.

3. This includes concentrating on the floor, the ceiling, and the outside world rather than your audience. To establish trust, you must consider your audience. By keeping eye contact and looking directly at your audience, you can determine their emotions and reactions and adjust your response accordingly.

Integrating Nonverbal Communication into Your Leadership Style.

Assess and adapt the nonverbal communication style.

1. Make sure your nonverbal cues and your spoken words are consistent by being conscious of them.

2. Maintaining eye contact, nodding, and offering nonverbal cues are examples of active listening.

3. To find areas that need work, get input from dependable coworkers or take a communication skills training course.

Encourage self-awareness and continuous learning in nonverbal communication.

Turn off your devices and nod to indicate that you are paying attention. Pay attention to what others are saying, how they are expressing it, and what they are not saying to be involved and active.

Encourage them to go on or elaborate by giving them indications both verbally and nonverbally.

1. A helpful listener must pay close attention to what the other person is saying. It can be beneficial to sum up part of what they said in your response and use the same language. You care by paying attention to detail.

2. Make eye contact, but refrain from gazing. It is crucial to look someone in the eye. It demonstrates your interest in them and your literal attention to them!

3. Keep your arms away from your body to avoid coming out as defensive. Being open-minded is communicated through your body language.

Following steps can be used to improve your nonverbal communication: 1. A smile can put the people around you at ease.It makes you seem kind and inviting, which makes others want to hear from you more.

2. Always stay ahead of your competitors. An upright posture appears professional and gives an

impression of interest to others. Others will probably find you inspiring if you are focused and active.

3. Test your body language. Take a week to study your body language as an experiment. Monitor your posture, facial expression, and body language during meetings, presentations, and casual exchanges.

End Note In summary, effective team leaders have at their disposal a potent instrument in the form of nonverbal communication—the quiet language of communication. Beyond simple gestures, it serves as a channel for inspiration, sincerity, and a representation of our corporate culture.

Lean into the transforming power of communication by embracing emotion, thoughtfulness, and honesty in both spoken and nonverbal contexts, from the office to the customer's door. We can improve our communication skills and forge greater bonds with people by learning to read nonverbal clues in ourselves and others.

43

Santosh Sahu Transforming India’s Agri-Tech Industry

46

S

antosh Sahu, co-founder and CEO of Go Green Warehouses, stands at the forefront of a significant transformation in India’s agricultural landscape.

From a budding startup to a trusted partner for farmers and businesses across the nation, Sahu’s leadership and vision have fueled a shift in how the agritech sector approaches value chain solutions, warehousing, and collateral management. By focusing on sustainable practices and innovative solutions, Sahu’s company aims to redefine what’s possible for India’s agriculture.

Integrated Solutions for the Modern Farmer Innovation in Go Green Warehouses isn’t limited to financial models or business strategies. In 2018, the company broadened its services to include integrated inventory management solutions, transforming how farmers interact with the supply chain. By introducing state-of-the-art technologies for quality control, postharvest processing, and market linkage, Go Green Warehouses has streamlined the entire agricultural value chain.

The Genesis of Go Green Warehouses In 2012, Santosh Sahu joined forces with Maulik Shah to establish Go Green Warehouses. From the beginning, they envisioned a company that would revolutionize how agricultural produce is stored, managed, and distributed.

The duo recognized the need for reliable and efficient collateral management services to support farmers in navigating the complexities of the agricultural value chain.

Today, Go Green Warehouses operates in over 450 locations across 24 Indian states, offering comprehensive services that go beyond simple storage to include financial assistance and technical guidance for farmers.

Sahu’s journey has been anything but linear. As a firstgeneration entrepreneur, he has faced the ups and downs of building a company from scratch in a highly competitive industry. His approach to business hinges on patience, persistence, and empathy, qualities that have guided Go Green Warehouses through its toughest challenges.

Driving Growth against All Odds The agritech sector in India presents a landscape riddled with challenges, from inadequate infrastructure to stiff competition from established players. Yet, Sahu’s Go Green Warehouses has turned these obstacles into opportunities for growth. The company’s focus on transparency and trust has been pivotal in establishing it as a reliable partner for farmers, agricultural producer organizations (FPOs), and other stakeholders in the value chain.

Securing adequate funding has been one of the company’s biggest hurdles. Sahu’s approach has always been to lead from the front—navigating cash flow constraints, making tough calls when necessary, and never shying away from difficult decisions to ensure the company’s survival and expansion. His leadership has instilled a sense of resilience within his team, inspiring them to push the boundaries of what's possible in the agritech space.

These initiatives aren’t merely add-ons; they are integral to the company’s mission to improve efficiency and reduce costs for all stakeholders. Through direct procurement models and small warehouse-based collection centers, Go Green Warehouses connects farmers directly with buyers, creating a seamless flow from farm to market. This focus on reducing intermediaries translates into higher earnings for farmers and a more transparent pricing mechanism.

Embracing Technology for Global Impact One of the standout aspects of Sahu’s leadership is his commitment to leveraging technology to bring about a paradigm shift in the industry. Go Green Warehouses has embraced digital transformation by introducing a fully digital customer service model. This approach simplifies transactions, increases transparency, and delivers a better customer experience across the board.

With aspirations to become a global leader in agricultural warehousing, Sahu’s focus is not just on expanding within India but also on reaching major ports, processing clusters, and cargo hubs worldwide. Go Green Warehouses has launched micro-warehousing initiatives in rural areas to extend its services to the grassroots level, providing lastmile financing and essential market linkages for small-scale farmers.

The Human Side of Leadership Santosh Sahu’s success as an entrepreneur extends beyond his business acumen; it is rooted in his ability to build a culture of trust, learning, and continuous development within his organization. He champions the idea that a competitive environment drives innovation, and his leadership style reflects a balance between fostering autonomy and encouraging collaboration. He invests in his team's growth, empowering them to take ownership of their roles and encouraging them to learn from their mistakes.

47

For Sahu, the concept of trust isn’t just a buzzword; it’s a fundamental principle that guides Go Green Warehouses’ operations. The company adheres to what it calls the “8 Cs of Trust,” which include clarity, compassion, character, competence, commitment, connection, contribution, and consistency. These values form the backbone of every interaction, from customer relationships to internal team dynamics.

This focus on customer-centricity has paid off, leading to long-term partnerships and a reputation for reliability in the industry. By actively seeking ways to solve customer problems and offering tailored solutions, Go Green Warehouses stands out as a preferred partner for agricultural businesses of all sizes.

A Journey through the Corporate World to Entrepreneurship

As Go Green Warehouses sets its sights on scaling new heights, Sahu remains committed to pushing the boundaries of innovation in the agritech sector. He envisions a future where the company not only leads in warehousing and logistics but also plays a significant role in shaping global agricultural practices. To achieve this, Go Green Warehouses continues to invest in research and development, focusing on data-driven insights and technological advancements that will shape the future of farming.

The Road Ahead: Scaling New Heights

Before launching Go Green Warehouses, Santosh Sahu’s career spanned various roles in well-known organizations like Godrej Agrovet, Spencer’s Retail, Reliance Retail, and NCML. His experiences in business development, category management, and cold chain logistics shaped his understanding of the agricultural sector’s challenges and opportunities. The knowledge he gained from these roles became the foundation upon which he built Go Green Warehouses, allowing him to bring fresh perspectives and innovative ideas to the agritech industry.

Sahu’s leadership philosophy encourages his team to embrace change, learn continuously, and think beyond conventional limits. His story is one of resilience, vision, and the power of entrepreneurship to create lasting change in society.

From Vision to Reality: Revolutionizing Agriculture

A Legacy of Empowerment and Innovation

Sahu’s vision for Go Green Warehouses goes beyond building a successful business; he aims to empower the agricultural community by transforming how they engage with markets and manage their produce. His focus on technology-driven solutions has positioned Go Green Warehouses as a leader in integrated commodity management, impacting the lives of thousands of farmers across India.

Santosh Sahu’s journey from a corporate professional to a game-changing entrepreneur in the agritech industry is a testament to the power of vision, determination, and unwavering commitment. Through Go Green Warehouses, he has not only built a thriving business but also laid the groundwork for a more equitable and efficient agricultural ecosystem in India.

The company’s growth has been remarkable, thanks to its ability to adapt to market changes, invest in the right technologies, and maintain a relentless focus on customer satisfaction. Go Green Warehouses continuously strives to enhance its service offerings, ensuring they align with the evolving needs of the agricultural sector.

Building Lasting Customer Relationships Understanding that the agritech sector thrives on relationships, Go Green Warehouses prioritizes customer satisfaction at every level. Sahu believes that listening to customer feedback is crucial for continuous improvement. Through dedicated relationship managers and personalized engagement strategies, the company ensures that each client feels valued and heard.

48

By combining a deep understanding of the agricultural value chain with innovative technology, Sahu has created a platform that empowers farmers, optimizes supply chains, and sets new standards for agricultural practices. His legacy at Go Green Warehouses will continue to inspire the next generation of entrepreneurs, proving that with the right mindset and leadership, one can indeed be a catalyst for change in any industry.

Don't Miss an Issue

12

Issue INR

1500 ONLY

Subscribe

Now

Get Business APAC Magazines Delivered to your doorstep!

www.businessapac.com

aa billion billion clicks clicks to to help help aa billion billion people people