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Yovr GUARANIEE of Efficient Erhicol R.eliqble SERVICE DECTARAIIOl{ OF PRINCIPTES
WHOLESALE TUMBERMEN'S ASS(ICIATI(IN (lF S()UTHERI{ CALIF(IRNIA
l. We, the members, believe in the American free enterprise system; we believe in free trade, and in free competition as applied to the historical manner of acquiring and selling Iumber.
2. We believe in fair dealing, honest grades, and the proper fulfllment of all obligations and contracts.
3, We believe in the basic principle of Arbitration. We pledge ourselves to arbitrate fairly any claims made upon us regarding lumber we have sold; to be as equally hesitant to compromise our integrity in favor of our customer as we are to take advantage of him.
4. We pledge ourselves to foster the greater use of Iumber and Iumber products.
5. We believe in the fundamental need to protect ourselves and our business associates at both manufacturing and customer levels against unbusinesslike methods in the Iumber trade.
6. We desire to recognize, and having so recognizsd, 5hall endeavor to eliminate or reform abuses in the trade which are detrimental to any and all branches of the lumber industry.
7. We believe in accurate representation of lumber when it is being sold to the trade. We shall not sell lumber by rep. resenting it in any way other than what it is truly believed to be, based on all facts at hand at the time of sale.
8. We shall strive to have lumber shipped as it is ordered, consistent with orders placed, as to tally, grade, counl and quality, and shall do all within our powei to iee to ii that lumber shipments are made on time in accordance witl orders. ll. We believe in clear deffnition of industrial accounts in the Southern California area who are properly wholesale trade customers, who buy in quantity and who buy for use in the end product.
9, We believe in the wholehearted cooperation with mills which recognize the wholesale lumber branch of the industry as their logical outlet for lumber and lurnber prod. ucts and which recognize the wholesale branch of the industry as a necessary channel for distribution.
10. We believe that the practice of wholesalers selling Iumber and its products to people or concerns who are rightfully and reasonably customers of their customers is not in the public interest and is unethical.
12, We believe that the traditional middleman function in the sale of lumber is properly the responsibility of the wholesaler who concentrates on this branch of the business and can perform this function at less cost than either the mill or the retail yard.
13. We believe the wholesale lumber branch performs a valuable service and therefore deserves the respect as well as the constructive criticism of the retail lumber dealer- to the end that, by mutual understanding, gleater efficiency as well as pleasure of doing business will result.
14. We believe the mechanics of handling orders and con ffrmations at the three levels-mill, wholesale and custo. mer, should and can be standardized to eliminate mis. understandings at time of loading and unloading.
