HELP US CELEBRATE

. our first 5 years in business.

Our heartfelt thanks to all our customers and suppliers for your support and friendship.

We look forward to serving you until at least the turn of the centurv.

If you are hiring a beginner, look for resilience and persistence. Discover these qualities by asking why the person wants to sells. Listen for answers that will indicate competitiveness, the desire to do better than someone else. Wanting to be better than others is the key to effective selling.

Don't judge a salesperson by appearance. The employee should be an adequate representative of the company, but not necessarily the "salesman" type. The ideal candidate also is not necessarily one who has experience selling a product of your kind. A good salesman can sell any product.

Successful Arguing

Follow these eight rules to get the nrost out of a busines arguntenl..

Before beginning be sure that the problenr is pernranent and serious with an opportunity for you to win. Think the arguntent through and be aware that arguing and getting angry are totally ditferent.

( I ) State the problenr clearly and point out how it should be resolved.

(2) Stick to the point.

(3) Listen as well as talk and counter atterck.

(4) Choose the right opponent.

(5) Anticipale his position.

(6) Avoid getting personal.

(7) Refrain from overkill.

(8) Give up and forget it when there is no chance of winninu.