Bridge Personnel Services
Proven Results, Without the Frustration.
Our Staffing Solutions
The quality of your workforce has far-reaching ramifications for all areas of your business including process efficiencies, workplace culture, overhead costs, satisfied customers, product quality, and more.
Our Staffing Solutions Include:
• Direct Hire Solutions
• Long-Term Contingent Solutions
• Temp-To-Hire Solutions
• Project Recruitment Solutions
RoadmaptoSuccess
DISCOVERY & ENGAGEMENT
Bridge collaborates with clients, conducting a thorough discovery for a strategic alliance, shaping an efficient tailored hiring approach.
CLIENT CONNECTION
Bridge’s proactive communication is key to client relationships, unlocking business success.
01 05 04 02 03
BRAND AMBASSADORS
As dedicated brand ambassadors, Bridge specializes in employer branding, attracting top-tier candidates.
CULTURAL ALIGNMENT
Bridge conducts multi-tiered interviews, going far beyond a skills evalution, for a seamless fit in your team’s culture.
EXPERT NAVIGATORS
Bridge, your TPA industry expert, offers seasoned recruiters with an average tenure of 7 years.
06
SPEED TO SUCCESS, UNPARALLELED CARE
Bridge commits to presenting top candidates within 48 hours, prioritizing comprehensive candidate care for continued engagement and excitement.
Revolutionizing TPA’s Workforce
Industry: TPA - Call Center
Company: Largest independent third-party administrator in the United States
Client Overview: In 2021, the largest independent third-party administrator in the U.S. faced significant workforce challenges in their call center after outsourcing their entire hiring process. Unfortunately, the decision resulted in substantial turnover due to the low quality of candidates and poor performance from the staffing provider. Recognizing the need for change, the client sought transformative solutions in 2022, attempting internal remedies that yielded marginal improvements in retention and turnover.
Strategic Partnership with Bridge (2023): In response to the previous hiring challenges, the client turned to Bridge. This decision was fueled by the following pivotal factors:
COO Recommendation: Bridge gained the client’s trust based on a recommendation from a previous client’s COO, who attested to our industry-specific expertise.
Expertise in Call Center Solutions: The client chose Bridge for their expertise in understanding the TPA industry and call center operations and proven track record that aligned seamlessly with their specialized needs.
Revolutionizing TPA’s Workforce
Industry: TPA - Call Center
Company: Largest independent third-party administrator in the United States
Key Achievements with Bridge:
1. Streamlined Efficiency: Outsourcing to Bridge significantly improved the efficiency of the client’s hiring process, boasting an impressive 82.35% conversion from interviews to offers.
2. Attrition Reduction: The attrition rate within the critical first 30 days saw a significant decrease to 7%, contributing to a more stable and reliable workforce.
3. Strategic Collaboration: Bridge’s industry expertise and tailored approach transformed the staffing process, turning challenges into opportunities for the client.
Positions Filled
Customer Service Respresentatives
CUSTOMER REVIEW:
«Bridge was clearly an expert in TPA solutions. They were knowledgeable in our industry, their quality was superior and they took the stress off of our team. Working with Bridge was very smooth; they were strong communicators and did an outstanding job - we spent less time interviewing and more time making offers!»
ISABELLE P., TPA SOLUTIONS
Talent Acquisition Coordinator
What Others Are Saying
“Bridge Personnel specializes in our industry, which has made a significant difference. Their deep understanding of the skills and experiences that are truly valuable to our business helps in sourcing candidates who can hit the ground running.
They differ dramatically from our past agencies as we have found that the agencies used in the past their screening process was not as diligent which led to the placement of underqualified candidates which caused high turnover rates and increased training time. Poor communication was also a factor in the past for us working with other agencies which caused misunderstanding and frustration for the temps regarding the position.
Bridge stands out amongst the other Temp agencies in several key areas!»
MICHELLE C., TPA SOLUTIONS Senior Manager
«I wanted to take a second and let you know that our partnership with Bridge has been absolutely AMAZING! I think a lot of my experience has to do with your recruiting team and their high attention to detail, the way they communicate, their transparency, and overall kindness.
It is emails like the attached that make me feel more of a partner rather than just “business”. I will always recommend working with Bridge and am so happy with the service we always get.»
SAMANTHA W., HEALTHCARE SOLUTIONS
Talent Acquisition Specialist
«Each year has certainly provided challenges but also opportunities to strengthen our partnership. We are pleased with our partnership and look forward to whatever 2024 has in store. It has also been exciting to see your team’s progression and expansion. We are thankful to be working with such a strong advocate for our company.»
DONNA P., FINANCIAL SERVICES
HR Manager
