YO UR AC TI O N S
Thoroughly read your Home Care Guide
If you have questions or concerns about your
so you’re aware of the warranties provided with
home after handover, contact the Warranties team
your new home.
at: warranty@abngroup.com.au or on
Your Home Care Guide also includes information on how to maintain your home, please familiarise
9674 4500.
Now that you have been in your home for 12
yourself with these tips on how to keep your home
months and completed the inspection process
well maintained.
we invite you to provide feedback on our staff
Please be careful when moving furniture into your new home, as general wear and tear items (such as chips, scratches or marks) are not covered within your warranty.
and process. You will receive an email with a link to a quick survey to complete. We love to hear all about your experience so please remember to leave some comments too!
Upon the 12 Month anniversary of collecting the keys to your new home, contact your Warranty Administrator if you wish to arrange a comprehensive inspection of your new home by your Warranty Site Manager.
A ll maintenance requests need to be sent to your Warranties team and maintenance related repair work needs to be completed by ABN Group Victoria approved trades.
Important note Only ABN Group Victoria approved trades and suppliers are authorised to assess and carry out warranty related repair works. Any external professional trade, supplier or manufacturer assessments or repairs on any part of the property, fixtures or fittings may void warranty claims. Any related charges will not be paid by ABN Group Victoria.
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