by Dennis LeStrange BUSINESS UPDATE
Dear BlueCrest Team,
2024
As I mentioned in my last update, our industry is changing, which requires both foresight and adaptability in order to succeed. In 2024, we were able to navigate these market shifts by protecting our core business, particularly in North America, while continuing strategic investment in growth areas. However, we also faced some significant challenges that required us to revisit our strategy and plot a new course.
The BlueCrest Journey
As you know by now, we made the difficult decision to exit the Parcel Automation market. This decision was reached after careful consideration regarding our business and the best path forward. The headwinds we faced in the business forced us to do some deep soul searching to more clearly understand our core competencies – opportunities that propel us forward in areas where we can deliver value and grow.
Our forward journey will be guided by three core principles: purpose, collaboration, and growth. These tenets will help us embrace new opportunities while remaining true to what makes BlueCrest unique and successful.
2025—Back to Basics
In 2025, we will focus on our core competencies, our core markets, and we will continue to leverage our foundational strengths with the following priorities:
• Deepen customer relationships through innovative solutions that address our customers’ evolving needs.
• Elevate service excellence by enhancing our service capabilities.
•Streamline operations for improved efficiency.
• Reinforce our culture of collaboration and excellence.
I understand that this period of transition/change may present challenges. However, I am confident that these strategic modifications will ultimately position BlueCrest for greater success and create enduring value for our customers, shareholders, and—most importantly—our team members.
We’re still on a journey. I encourage each of you to embrace the spirit of collaboration and curiosity that has always driven us forward. Let’s ask the tough questions, seek out new perspectives, challenge ourselves to be better, and have the courage to grow over the long-term.
Dennis P. LeStrange President & CEO, BlueCrest
Together, we have the strength, passion, and capability to build an even brighter future for BlueCrest.
Onward!
Dennis LeStrange President & CEO, BlueCrest
Inventory Audit Successful!
Dear Team,
The audit inventory audit process has successfully concluded. Regular production will resume in the Danbury facility on Wednesday, January 15, 2025.
- The Warehouse team will utilize today to complete all transactions and start the picking process for production parts.
- Service order fulfillment will also resume on January 15.
Thank you to all the participants and the functional areas for your cooperation.
BlueCrest Audit Team
Customer Events
Hunkeler Innovation Days
February 24-27, Lucerne, Switzerland
The Hunkeler Innovationdays are an important meeting place for the digital printing industry and are gaining in international popularity. Exhibitors, visitors and the trade press all agree on this. www.innovationdays.com
National Postal Forum (NPF)
April 27-30, Nashville, TN
Other Events
NPF, in partnership with the United States Postal Service, presents a dynamic forum for education, networking and growth. At NPF, attendees gain direct access to USPS executive leadership, providing a unique opportunity for insight and dialogue. https://www.npf.org/
BlueCrest Sortation Summit
April 17. Danbury, CT
BlueCrest will host its Sortation Customers in Danbury for an interactive day of discussion, feedback and product demonstrations around the postal optimization market.
All-Employee Meetings
Feb 13, 2025 9:00 AM ET
May 8, 2025 9:00 AM ET
Sept 4, 2025 9:00 AM ET
Dec 4, 2025 9:00 AM ET
BLUECREST NEWS
Delivering Election Results
BlueCrest Heroes Who Helped Deliver Democracy One Ballot at a Time
The 2024 Presidential Election was not just a landmark moment for voters but also for BlueCrest’s Vote-by-Mail team. Thanks to their relentless dedication, innovation, and expertise, our involvement in the USPS’s seamless delivery of nearly 100 million ballots has set a new benchmark for election support.
Election mail might represent just 0.72% of the USPS’s 2024 mail volume, but its significance cannot be overstated. From July to November, our BlueCrest team demonstrated what it truly means to deliver under pressure. They made sure ballots flowed smoothly through Relia-Vote systems and into the hands of voters and election officials nationwide. This year’s vote-by-mail process achieved stunning results:
99.88% of ballots reached their destinations within seven days, and 97.73% arrived in just three days!
Behind these remarkable achievements were our very own election heroes. Across three tiers of recognition, they worked tirelessly to tackle 90 escalations,
keep the gears running smoothly, and, in the four critical weeks leading up to Election Day, gave their all—7 days a week! There were so many BlueCrest people who helped make this election a success we certainly have missed some below:
Core Team
Elle Murphy , Paul Grasso, Elvis Defreitas, John Dyer, David Wilkinson, Idella Johnson
Significantly Above and Beyond
David Rummel, Rich Rochford, Scott Westberg, Denny Morales, Mike Grosspietsch, and Jeff Dobbins deserve special praise for going the extra mile (or several hundred). Their contributions were nothing short of extraordinary, setting the gold standard for excellence in support.
Consistently Outstanding and Reliable
Mike Corl, Melissa Shamblin, John Pugh, Pat Irwin, Brett Osborne, Joe Boiman, Andrew Ahrens, Arron Levi, Dan Flood, Mark Soda, Richard Cayemitte, Phil Roura, and Ed Hernandez all played pivotal roles. Thank you for your dedication.
Above and Beyond their Day Jobs
Our Field CSRs, including James Stalcup, Doug Pacheco, Vince Kartina, Tim Thering, Brian Burton, Tom Matte, Phil Bomberger, and Dave Cossentine, stepped up to absorb additional responsibilities on top of their regular duties. Your flexibility and teamwork made a real difference.
Let’s not forget that the USPS referred
to their efforts this year as “heroic”—and BlueCrest was proud to play our part in that. By leveraging our proven Relia-Vote technology and working hand-in-hand with the USPS and election officials, we helped safeguard the integrity of vote-by-mail.
As the USPS 2024 Post-Election Analysis Report highlights, preparation and precision were key to this year’s success. Our team exemplified these principles, ensuring the nation’s ballots moved securely, efficiently, and on time.
Thank you, team, for your heroic efforts in ensuring democracy was delivered, one ballot at a time. You’ve made BlueCrest proud—again!
Bonus Shout-out to the CSRs who added additional responsibilities to their day jobs:
James Stalcup,Doug Pacheco, Vince Kartina, Tim Thering, Brian Burton, Tom Matte, Phil Bomberger, Dave Cossentine, Bill Morrill, Khayton Christie, Brandon Winters, Jason Heffron, Matt Hurst, Dennis Bryant, James Myler, Tom Fuller, Rodney Allgire, Herberto Dejesus, Francisco Delgado, Jose Varona, Jorge Hernandez, Richard Sulesk, Joseph Telesca, Phillip Davis, Robert Brown, Bill Krebs, Emil Katsouris, Eduando Ongsiango, Jose Perez, Danilo Somarriba, Chris Edgar, Joe Vergara, Justin Padilla, Rudy Padilla, Brandon Clark, Thomas Sweet, Anthony Garciacano, Eric Fritz, Alejandro Morando, Basil Gonzales, David Wilkie.
Did You Know:
Mail-in voting has been part of the American electoral process since 1864. In recent years, it has become increasingly popular with election officials and voters, whether as traditional absentee voting, no-excuse absentee voting or even all-mail elections.
2024 ELECTION MAIL PERFORMANCE
BlueCrest technology processed nearly half of the returned mail ballots in the 2024 Presidential Election.
Performance data for outbound Ballot Mail (sent from local boards of elections to voters) includes only those ballots that were properly identified as ballots and consistent with our service performance measurement rules.
Performance data for inbound Ballot Mail (sent from voters to local boards of elections) includes both those ballots that were properly identified as ballots and consistent with our service performance measurement rules as well as the volume identified by a survey for which data is available from 10/21/2024 to 11/13/2024.
2024 TOTAL VOLUME
222.39M
Total Pieces of Ballot Mail Processed (Since Jan. 1)*
3.37B
Total Pieces of Political and Election Mail
TOTAL ELECTION MAIL VOLUME
2024 GENERAL ELECTION
• 99.22 MILLION ballots processed in general election (beginning Sept. 1)
• 99.88% ballots delivered from voters to election officials within seven days
• 97.73% of ballots were delivered from voters to election officials within three days
• 99.64% of ballots were delivered from voters to election officials within five days
• 1.95 days average to deliver ballots from local boards of elections to voters (outbound)
• 1 day average to deliver ballots from voters to local boards of elections (inbound)
* The total number of delivered ballots may greatly exceed 222.39 million.Total volume reflects volume that was identifiable as Ballot Mail by the Postal Service.
NEWS
by Bill Wynkoop
Introducing Customer Portal 2.0 for BCC Software
by Bill Wynkoop
In late July, 2024, in the lead up to InfoXchange, BCC Software quietly introduced a significant update to their customer portal, CP2.0, so that it could have a soft launch at the event. The update included a host of resource additions for customers including a news section, a trove of KBAs (knowledge-based articles), the ability to open cases online — and search them, and full access to self-service credits, all within a fresh, modern visual interface.
For a variety of reasons, 2023 saw a record high number of support cases (+34,000) come through the emails and calls of its customer service team. CP2.0 is a direct address to this volume that has not only had the intended impact of a significant reduction in that number year-to-date (YTD), but at the same time, it has empowered their customer base with added capabilities and an overall easier experience that has been very well received.
Additional improvements are being planned for 2025 — and beyond, to ensure that BCC Software maintains one of its most coveted competitive edges, its unparalleled customer service capabilities.
At BCC Software, we’re more than just a software company. We’re a tight-knit team of industry professionals who are dedicated to ensuring that our customers thrive with our partnership. Committed to the industry, our leadership team is entrenched in all things postal. We work diligently to ensure that all our software products and data solutions are always ahead of the curve and compliant with the latest USPS® regulations.
January 2025 Rate Case
The January 2025 USPS Rate Case is just around the corner, and we’re here to help clients prepare.
From updates to competitive products and new processing categories to exciting promotional opportunities and volume growth incentives, this rate case introduces changes that could impact client mailing operations. To ensure they're ready, we've outlined the key details on our dedicated webpage: View the January 2025 Rate Case Resources
On this page, you will find a video featuring Mitch Carpenter, our Director of Product Management, and Adam Koester, Senior Product Manager for Presort Solutions.
In the video, they break down everything you need to know, including:
• New structural changes for parcels and EVS requirements
• The latest on labeling lists and Mail.dat/Mail.XML updates
• How to maximize savings with 2025 promotions
We encourage you to check out the resources and ethe video below to ensure your team is prepared for the changes.
Launch of BCC Architect REACH
At BCC Software, innovation is more than just a buzzword—it's the foundation of everything we do.
As trusted thought leaders in the postal and direct mail industry, we're constantly pushing boundaries to help our customers thrive in a rapidly evolving landscape.
Our latest innovation, BCC Architect REACH, embodies this commitment.
This powerful, cloud-based solution brings the precision of CASS processing and USPS-compliant presorting directly to your fingertips—anywhere, anytime, with no local installation required. It's cloud-based automation, reimagined for a modern workflow.
As we continue to lead the way in developing transformative solutions, you can count on BCC Software to keep you ahead of the curve.
Learn more about BCC Architect REACH and how we’re redefining the future of mailing at bccsoftware.com.
BLUECREST BLOG
by Justin O'Donnell
Holiday Hustle: A Blog Series for Handling Mail and Parcel Surges during the Holiday Season
The holiday season brings traffic, hot cocoa, shopping -- and an unparalleled surge in demand for mail production facilities, print and lettershops, and retail operations. Managing this peak period successfully requires more than just a temporary ramp-up; it demands strategic planning, advanced technology, and flexibility. To help you out, BlueCrest launched the Holiday Hustle series—a comprehensive blog guide to navigating the season’s challenges with confidence and efficiency.
Peak Season Supply Chain Service
During peak seasons, mail production facilities and warehouse fulfillment centers face their most demanding operational challenges. With systems running at maximum capacity to meet tight deadlines, maintaining peak performance is critical to avoiding downtime, ensuring efficiency, and meeting customer expectations. Here’s how mail production facilities and warehouses can keep their systems running smoothly during busy times. BlueCrest's solutions and service support can help with this.
Cloud-Native versus Cloud-Hosted Software: What's the Difference?
The shift to cloud computing has dramatically transformed the way software is developed, deployed, and maintained. As more businesses move their software to the cloud, a significant debate has emerged: should you adopt cloud-native software, or is cloud-hosted software good enough? While both options offer the benefits of cloud infrastructure, cloud-native software development stands out for its ability to fully harness the power of the cloud.
ASK THE EXPERTS BLOG
Our Ask the Experts blog on BlueCrestInc.com is not just a valuable resource for customers seeking insights and solutions—it’s also a key driver of our SEO strategy. By answering common industry questions and providing expert guidance, we’re boosting our search engine rankings, attracting more traffic, and increasing our visibility online.
Intelligent Print & Mail Solutions: Get Efficient, Prepare for Growth
The world of print and mail solutions is undergoing a profound transformation, with traditional processes giving way to Intelligent Print and Mail Production—a modern approach that integrates automation, intelligent systems, and cloud-based workflow management. This shift is creating a production environment that is faster, more flexible, and highly efficient, making it a compelling choice for businesses seeking to meet evolving customer demands and operational challenges.
Last Minute Orders: Scale Your Mail & Parcels Like a Seasoned Pro
For mail and parcel operations, the holiday season is full of surprises. Unexpected orders, fluctuating demand, and last-minute rushes can strain even the most prepared warehouses and printshops. Businesses need to be agile. They must be ready to scale up or down at a moment’s notice to handle these challenges while maintaining accuracy and speed. Read on to learn how BlueCrest’s scalable solutions empower businesses to scale properly.
Seasonal Labor Shortages? BlueCrest Automation Maintains Throughput & Accuracy
BlueCrest’s automation solutions empower you to keep pace, even with a lean team. By leveraging cutting-edge technology, mail production facilities and warehouses can address labor shortages and ensure timely delivery of critical materials like holiday marketing campaigns, invoices, parcels, and promotional offers.
BLUECREST IN ACTION
Justin O'Donnell Earns IFBB Professional Bodybuilding Status
After ten years competing in the amateur bodybuilding circuit across the United States, BlueCrest's Justin O'Donnell achieved IFBB Professional Bodybuilding status on December 14, 2024, where he earned his pro card in the Men's Open Heavyweight Division at NPC Nationals, the largest amateur bodybuilding competition in the world. Justin is now able to compete in the IFBB Professional League, including the chance to qualify for contests such as the New York Pro, the Arnold Sports Expo, and the ultimate prize: Joe Weider's Olympia.
Since 2015, Justin has averaged 6 meals a day, 260 training sessions per year, and has done enough cardio to walk around the earth three times. He enjoys helping people with their nutrition and fitness goals. If you ever have questions about training, dieting, or exercise, he encourages you to email him.
BlueCrest Keeps Minion Afloat at Macy's Parade by David Lauer
This past year, several BlueCrest team members participated in the Macy's Day Parade by keeping the beloved Minion balloon afloat. Shout out to David Lauer, Xavier Padros, and Charlie Bott for holding down the giant yellow floaty! We wonder which balloon they will tether next year!
Welcome to"BlueCrest In Action," a feature that celebrates the unique interests and community involvement of our team members. In this section, you'll discover inspiring stories of colleagues who dedicate their time and talents outside of work. Whether it's through volunteering, pursuing unique hobbies, or engaging in local events, "BlueCrest In Action" highlights the passion and commitment that define team BlueCrest. We hope these stories inspire you as much as they inspire us.
Have a story to share? Reach out to Justin O'Donnell | justin.odonnell@bluecrestinc.com
Neurodiversity Awareness in the UK
by Andrew Merritt
Natalie Fairhurst, who carries out dual roles of both the UK/ IRE Client Care Manager and a Mental Health First Aider gave an insightful and open presentation and discussion on neurodiversity in October.
So what is Neurodiversity?
“Neurodiversity” is a popular term that's used to describe differences in the way people's brains work. Most people are neurotypical, meaning that the brain functions and processes information in the way society expects. It is estimated that around 1 in 7 people (more than 15% of people in the UK) are neurodivergent, meaning that the brain functions, learns and processes information differently. Being neurodivergent is often seen as a hidden disability. It should be noted that being neurodivergent does not affect intelligence.
Neurodiversity in the Workplace
Natalie discussed both examples of neurodivergent characteristics and what can a neurodivergent employee offer the workplace. She explored how accommodating neurodivergent employees brings multiple benefits for organisations. It allows them to tap into a larger pool of talent and creates a workplace that is inclusive and supportive of everyone, which in turn can drive increased engagement, innovation and productivity.
Natalie suggested how to create a neurodiverse workplace and gave several practical tips on what to say and not to say if a person informs you they live with ADHD or are autistic.
What can I do to Help?
If a colleague or a friend discloses to you that they're neurodivergent, make it clear that you're there to support them. Saying once “if there's anything you need, just let me know” there and then is not enough. Make it clear that you mean it (simple, add “and I mean it”) and say it frequently. Be willing to listen to them. Let them know you hear them and respect them and their choices. Have patience and remember their way is not the wrong way, it's just different to yours.
BLUECREST ICARE AWARDS by Mimi Wood
David Good
David’s proactive and resourceful approach has been invaluable. He identified an equipment mismatch on a customer site, preventing a major scheduling conflict that would have impacted teams from Europe, the US, and Australia—a significant save for the project.
Additionally, David successfully navigated unexpected challenges during a key professional services engagement in Geelong, Australia, demonstrating exceptional problem-solving and perseverance. Congratulations, David, on your outstanding contributions and welldeserved recognition!
Jun Khan Hew
Cathy Rabeler
Cathy's extraordinary kindness and compassion exemplify the true spirit of iCare. When a colleague realized he had left his wallet in the secure Training Lab after hours, she went above and beyond to help. Not only did she lend $20 from her own pocket to ensure he could have dinner, but she also stayed late to assist, coordinating with the cleaning crew to gain access to the lab and retrieve the wallet.
Her willingness to go the extra mile reflects the values that define BlueCrest. Thank you Cathy for your selflessness and support. Congratulations on this well-deserved recognition!
Jun Khan demonstrated exceptional preparation and dedication during the A2200 installation in Parajett, Sweden. Despite this being his first printer install, Jun came fully prepared by studying all the documentation beforehand, equipping himself to provide valuable instruction and guidance to the team.
Jun's proactive approach and ability to complete tasks with minimal direction were instrumental in the success of the project. His outstanding contribution is a testament to the professionalism and commitment required for a successful install. Congratulations, Jun, on this well-deserved recognition!
Radames Vargas
Rod exemplifies the spirit of iCare through his positivity, accountability, and urgency. From preparing equipment for shipping to scheduling deliveries and assisting clients in need, Rod consistently supports day-to-day operations with enthusiasm and dedication.
Known for his "can-do" attitude, Rod tackles challenges with a smile and ensures everything is done right and on track. Thank you, Rod, for your exceptional contributions and welldeserved recognition!
Recognize a colleague or team today!
Kevin Sumlin
Kevin’s resourcefulness and dedication shine through his thoughtful responses on the Viva Engage feed and his willingness to help. His encouragement and constructive feedback foster growth within the Service field, and his efforts to provide valuable information are deeply appreciated.
Thank you, Kevin, for your guidance and unwavering support. Congratulations on this well-deserved recognition!
Congratulations to our ICARE Applause Winners from Q2 2024! They were drawn from the ICARE High-Five winners. Who will be next?
Team Germany
Team Members: Christine Haefner, Joachim Hendlmeier, Robert Leitenmeier, Peter Silber, Stefan Wankerl, Thomas Westernmeier
Team Germany successfully completed a critical project with DMS DATA+MAIL Schinnerl GmbH for the European elections, processing approximately 3.6 million mail pieces flawlessly. Utilizing BlueCrest’s IntelliJet 20 and MPS high-speed inserting systems, the team ensured precise and error-free production of personalized election materials. This achievement reflects the exceptional teamwork, trust, and partnership between BlueCrest and our client. Congratulations to Team Germany for their outstanding performance and contribution to our customer’s success!
Team Electrical Engineering
Team Members: Sean Heffernan, Bennett Pardee, Joshua Schriver, Jason Harbert
Led by Jason Harbert, the Electrical Engineering Team demonstrated exceptional expertise in resolving a critical motor issue caused by a Supplier relocation. Their collaborative efforts, including Ben Pardee’s pivotal test plan, prevented potential business disruptions. The team’s resourcefulness, innovation, and dedication under pressure are greatly appreciated. Congratulations on this well-deserved recognition!
Team Revenue Quebec
Team Members: Alexandre Gagnon, David Perron
Alex and David excelled in delivering a live, end-to-end demonstration for Revenue Quebec, showcasing advanced capabilities like MRDF creation, automated reprints, and inline printing. They also prepared detailed materials to complement the demo, highlighting their professionalism and dedication. Congratulations on this well-deserved recognition!
BLUECREST NEWS
Cisco Aguilar
Nevada Secretary of State
"Use it, train on it, and be ready to go on election night,” said Nevada Secretary of State Cisco Aguilar of the new ballot processing machine in Washoe County. The Washoe County Registrar of Voters Office was only one of three in Nevada who used this machine in the general election.
See the BlueCrest Vantage featured on television via this news video from ABC News Now.
CASE STUDY: The Vantage Advantage
Mail House Inc., a family-owned lettershop and presort mail operation, has served the Sioux City community for over 32 years. Pat Shanahan founded Mail House Inc. in 1983 and played a pivotal role in shaping the presort industry. Today, his legacy continues through his son, Chris, and grandson, Brad. When looking to upgrade their aging sorting equipment, Mail House Inc. turned to BlueCrest’s Vantage sorter, which has since brought significant operational efficiencies and opportunities for growth. This case study explores how investing in the latest sorting technology has benefited Mail House Inc., demonstrating the value of advanced equipment for small-to-midsize lettershops and presort mailers.
With older sorting equipment approaching end-of life and the impact of performance and maintenance becoming a concern, Mail House Inc. found it necessary to explore new solutions for handling mail volumes. President Chris Shanahan, having worked in partnership with BlueCrest for years, needed a solution that could support future growth while ensuring reliability and ease of service.
Direct mail production facility-1One of the biggest challenges for small-to-midsize mailers is handling the strain of peak seasons. For lettershops—businesses that handle high-volume mailing and printing tasks—"peak seasons" refer to times of the year when mail production and distribution activities surge. These periods typically coincide with increased marketing, sales, and promotional efforts by businesses, often driven by holidays, end-of-year financial deadlines, elections, and major retail events.
The company's primary motivation for purchasing a replacement sorter was the end-of-life timeline of their previous sorter. While this was the main reason, the decision ultimately worked out exceptionally well for them.
BLUECREST ITALY EARNS ISO-9001
Dear Team,
IN THE NEWS: Philadelphia aims to speed up mail
ballot processing with new equipment
by VOTEBEAT
Pennsylvania, originally published October 14, 2024.
One recent analysis shows that Allegheny County is much faster at processing mail ballots than Philadelphia, likely because of differences in equipment and staffing.
Allegheny County election officials said the “secret sauce” to their county’s success is its high-speed envelope-opening machine. With an attachment, the Bluecrest Vantage mail sorter can open up to 50,000 envelopes an hour, according to the manufacturer. Allegheny County also uses three Opex Omation 306 machines for smaller ballot-processing jobs, which the manufacturer says can open 40,000 envelopes an hour.
By comparison, Philadelphia has 22 Opex machines called extraction desks, which can each open up to 3,600 ballots per hour, according to the manufacturer.
Records show that the Philadelphia City Commissioners office, which makes election-related decisions, purchased four of the faster Opex Omation machines over the summer. Philadelphia also has a Bluecrest machine it uses to sort ballots, not to open them.
We are pleased to announce that BlueCrest Italy has obtained ISO 9001 certification, which is a very important step in the growth of our business because it gives us greater credibility and, above all, allows us to participate in public tenders where we did not have access.
A big thank you to Ingmar, Danilo and Paolo for their excellent work.
-Stefano Gambron
DISTRICT HIGHLIGHTS CENTRAL DISTRICT
by Annette Friedl
From Norway to Down Under: International team spirit in Australia
In Australia and New Zealand, under the responsibility of Jason George, business is going really well at the moment: the team is winning great orders and is therefore reporting a strong increase in business. The excellent customer relationships and the commitment of the team ‘down under’ are the main reasons for this - special thanks go to Jason and the entire team, who are making an important contribution to the success with their top performance!
Many orders mean a lot of work for everybody - and this is exactly where another team steps in to provide active support. Because when it comes to doing great things together for our clients, our BlueCrest Central District team knows no boundaries - neither geographically nor in terms of collegiality.
Our colleague Mithad Hodzic from the RTS Norway team is currently supporting the Australian colleagues with onsite support as well as the clients after installation. He is in Australia for three weeks to contribute his expertise to two important customer projects.
The projects in detail:
Customer Computershare (CCS): Installation of two new EVOLUTION inserting system. There are already two EPICs on site, which will be optimally extended by this new system.
Customer IVE Australia: Installation of the first EVOLUTION. Here, too, the customer already has two EPICs running.
Thanks to the close working relationship and global interaction within the team, we can demonstrate how successfully we can satisfy our clients with a shared resource strategy.
In short: ‘The international collaboration is not only fun, but also shows how much power there is in our team!’
A big thank you to Mithad, Vidar and everyone else involvedthat's team spirit in action!
from left to right: Grahame McDonagh (BC AUS), Mithad Hodzic, Armen Kouchakdjian (BC AUS)
3rd Vantage in a row: Halle continues to rely on proven system reliability
In less than two years, four advanced sorting solutions have been successfully installed and brought into operation, including three Vantage sorting systems and a VariSort. These state-of-the-art systems replaced the previous Criterion systems, showcasing BlueCrest's commitment to delivering innovative and efficient solutions.
The client has expressed high satisfaction with the performance of the installed systems, citing their ability to handle increasing volume requirements and implement sequence sorting seamlessly. Additionally, the new solutions provide additional capacity to serve as a backup, ensuring system availability and reliability.
One of the key highlights of this project is the shortest, provable return on investment (ROI), which underscores the value and efficiency BlueCrest brings to its clients. This achievement reflects our dedication to meeting client needs and exceeding expectations with cuttingedge technology and unmatched support.
from left to right: Scott Osborne (Operation Manager CCS); Daniel Morris (CCS); Tanya Gatley (CCS); Siamak Farahani (CRM BC AUS); Bernie DeDcampo (CCS); Grahame McDonagh (CSR BC AUS); Mithad Hodzic (RTS Engineer BC)
TEAM MEMBER MILESTONES
Fourth Quarter, 2024
45 years
Nicolas Bramble
40 years
Kenneth Rogoz
Patrick Honeywell
James Hulbert
35 years
Richard Mascorro
David Trapanese
James Bakley
David Route
Norbert Spiller
Patrice FIscher
Michael Knezel
30 years
Tommy Houser
Barry Broker
Carsten Conradi
David Pepe
10 years
Steven Coburn
Richard Smith
Haydn Danvers
15 years
Samantha Fitzgerald
Joachim Hendlmeier
Craig Chapel
5 years
Peter Felton
Maciej Gasiorek
Mark Bucci
Brad Wilson
Piotr Stera
Carl Amacker
Pratap Krish
Axay Patel
Gael Boudergue
David Rodgers
Every quarter, we like to celebrate the many team members who have reached milestone achievements of 5, 10, 15, 20 years—and beyond! Thank you to each one of you for all that you to do make BlueCrest great.
20 years
Paul Nicholson
Robin Fries
Anthony Artus
Michio Yamaguchi
Robert Stump
Tierney Cheryl
Joe Cantone
Wilfred Benjamin
Philip Santana
Scott Wienhold
Brian Henry
James Mallatt
Frederick Romuno
25 years
Thomas Greiner
Joshua Schriver
Douglas Mayeux
William Hanvey
Alexandre Gagnon
Allen Simers
Melinda Vill
Patrice Bourret
Sebastien Auclair
Matthew Dickson
Subhashish Neogi Joseph Bowen
