BizNow - June 2014 by BizNow Magazine

Vol. 4 Iss. 6 June 2014

get inspired

NOW

inspiring the creative spirit in every business leader

POWER LEADERS

7 TIPOSID

TO AV T BURNOU

FEARLESS & FEMALE: Kris Pederson CREATING LEADERS: Ken Karels, Great Western CEO START AN INNOVATION GROUP!

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JUNE – POWER LEADERS Bold, dynamic Power Leaders. That’s what this issue is all about: influencers who are changing the game. Thoughtleaders who are innovating, creating and shaping our city and our future… From interviews with Ken Karels, Great Western Bank CEO on the power of leadership and Kris Pederson, first female to join the Great Western National Board.

7 Tips to Avoid Burnout

How to HIRE a Power Performer

To an Innovation Group that thinks up the latest products to bring to market with aspirations to spin off new businesses. Plus, the young visionaries who are developing new businesses and competing in Kilian College’s Empowerment Ventures Incubator (find out how you can too).

Feeling entrepreneurial? Check out the Black Gold Rush opportunities in North Dakota. COVER photo this month is by serial entrepreneur Hannah Parker, who has her own story in this issue about opening her second business. COVER models are power leaders Miranda Moss, MM Design and Sean Rud, Biomet. They do double duty modeling in our skincare feature too – where Body Garage gives tips on procedures you can do on your lunch hour because looking & feeling your best leads to power performance.

Fearless & Female: Kris Pederson, first female Board Member at Great Western

in every issue

Inside Biz........................................4

note from the editor

Biz Feature........................8,10 19, 21,25,27

Smart Biz...............................7,12

15,16

Biz Financial....................... 13 Biz Q&A...................................... 22 Biz Real Estate.............. 24 Style NOW...................28-29 What's NOW.....................30

calendar of events

contents

Become a power leader today… this issue will show you how!

Creating Dynamic Leaders: Interview with Ken Karels, CEO of Great Western Bank

Look 10 Pounds Thinner…. INSTANTLY! Fashion Secrets that shave off pounds!

The Value of an Innovation Group: How to Start One; Why you Should!

Power Leader Titans: Common Traits of the World’s Top Leaders

12 24

Need money? The Power to Raise your own Capital

North Dakota: Still a Good Investment?

The Power of FEMALE-Owned Businesses

June 2014 | BizNOWmagazine.com | 3

inside Biz

NOW note from the editor

POWER IT UP A NOTCH

Expert power comes from your experiences, skills, knowledge, and integrity. Even if you’re not a leader at your job, you can position yourself as one. To become a power leader, here are three things to keep in mind: Share What You Know

Photo by Hannah Parker

Leaders are willing to share their knowledge – because they know it leads to more ideas, more opportunities, more connections, more success. So share with others. Share your thoughts, plans, best practices. When you share your ideas with others, the universe brings you new ones. Because where do new ideas come from? From the critics who say it can’t be done, the inner circle that lifts you up, and from those you least expect. It’s the law of abundance: when you share what you have, more comes back to you. You have more insight, more to contribute. It empowers you.

Find Opportunity, Act on it Opportunities to lead are everywhere, no matter if you’re at the top of the corporate ladder or holding up the very bottom rung. You just have to look. So find an opportunity today by taking on a project no one else is doing. A task that others say can’t be done. Or one that no one else wants. No projects? Create your own. If you want to be a leader, act.

Look for the Win-Win Collaborating is better than flying solo. So always think win-win. Just because society believes the business world is predatoristic, and that you have to be cutthroat to succeed, doesn’t mean you have to do it that way. Strive to lead by positive example – make it your contribution to be a leader of excellence. One who partners with others, who specifically looks for the opportunities where both parties benefit. The best leaders believe in their power to change the world by uniting with others. A true leader finds the ultimate reward to be when everybody wins.

Publisher BizNOW Magazine, LLC. Editor Charlotte Hofer 605-376-3758 char@biznowmagazine.com Design Director/ Senior Creative Ally Vogel 605-759-5615 ally@allysart.com Director of Marketing Tim Cummiskey 605-366-1489 tim@biznowmagazine.com Director of Business Development Alan Dooley 845-235-5381 Contributing Photographer Hannah Parker Social Media Strategist and Proofreader Alison Peymann June cover photo by Hannah Parker Reproduction or use of the contents of this magazine is prohibited. BizNOW Magazine is published monthly by BizNOW Magazine, LLC and strives to publish only accurate information, however BizNOW Magazine, LLC cannot be held responsible for consequences resulting from errors or omissions. All material in this magazine is the property of BizNOW Magazine, LLC and cannot be reproduced without permission of the publisher. Send magazine feedback and advertising and sales inquiries to tim@biznowmagazine.com ©2014 BizNOW Magazine, LLC All Rights Reserved.

Connect with us! Visit us online at:

www.biznowmagazine.com

Char Hofer

Publisher/Editor 4 | BizNOWmagazine.com | June 2014

@BizNowMagazine for news that affects the Sioux Empire business community

Biz Contributors

Contributors With a degree in Journalism and English from South Dakota State University, Tessa Audet enjoys both reading and writing. She spends her time writing for BizNOW and exploring Denver, CO. When Biz isnâ&#x20AC;&#x2122;t keeping her busy, you can usually find Tessa with her nose buried in a book or out spending time with friends.

Alan Dooley is a 32-year veteran of IBM and now runs Grathia Corp, a private lending and real estate investment firm. Having been a soccer coach and heavily involved in the Boy Scouts of America, he raised four children and now cares for his parents, one of whom is in remission from bone marrow cancer. Putting the fast-paced corporate world behind him, he now lives in Madison. He has a BS in Computer Science from Rutgers University.

Mustafa Sharif is a student at

New Technology High in Sioux Falls. He comes from a family of immigrants from Kenya in East Africa and is bilingual. He is an editor for The Voice, the New Tech school newspaper. Journalism is his declared career path. He spends a lot of time watching sports and blogging about sports. Mustafa has been a fan of the New York Giants since he can remember.

Steph Laska works as an

Executive Recruiter with Lucas Group in Phoenix. Fluent in French, Steph has also worked as an English tutor in Grenoble, France. She says that living in different places has given her a broader and more dynamic view of the business world. Her heart belongs to Sioux Falls, though, and she plans to start a business here one day, as she loves the exciting city growth combined with the small-town feel!

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Get to the job you love with a great interview with tips from ERC. It’s what every job seeker should know whether you’re changing careers or headed into business for the first time. During your interview, refrain from playing with your hair or touching your face, remember to make eye contact and smile. Let them know that you’re the enthusiastic and qualified candidate they’re looking for. Good luck! (See ad page 7)

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Smart BIZ

by Tessa Audet

7 TIPS

to AVOID BURNOUT “The grind” can not only rain on your parade, but can pour down and drench you! Burnout: it happens to the best of us, even if we love our jobs. There are ways around burnout if we understand the problem and take time for ourselves. 1. Identify the issue. This could be a number of things including lack of sleep, monotony, lack of organization, anything really. What is stressing you out?

2. F ind a solution that is creative. (Except for sleep – that is pretty straight forward!) If you find you dread going to work because you aren’t challenged enough – talk to your boss to take on more or a different responsibility. Maybe you are overwhelmed because of a tight schedule. Prioritize. Sick of the same old sales calls you have to make or the same reports you are always analyzing? Switch up your pitch.

3. C hange location. Go work from a coffee shop for the

day if you can. A change of scenery can stimulate creativity.

6. Take breaks at work. Get out from behind your desk.

Whether it’s a 5-minute walk around the office building or taking lunch offsite, it will help break up your day and reset your brain.

7. Every once in a while, do something spontaneous. It can be as simple as a trip to the local winery or as extravagant as that vacation you have been meaning to take to the Florida Keys.

No matter what you do to avoid the grind, just remember you are human. After-all, in the grand scheme of things, hopefully you are working to live and not the other way around. u

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4. F ind time for yourself after work. It can be as simple as a relaxing walk, watching a Breaking Bad rerun, going to the gym, or taking a hot shower. Do what helps you relax and get your mind off work for a while.

5. B e social with family and friends a few times a week. Human interaction without an agenda can be refreshing and invigorating.

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June 2014 | BizNOWmagazine.com | 7

BIZ Feature

interview by Char Hofer

FEARLESS

& Female:

KRIS PEDERSON, FIRST FEMALE TO JOIN THE NATIONAL BOARD AT GREAT WESTERN BANK We caught up with Kris Pederson recently, who flew into Sioux Falls for a Great Western Board meeting. Kris is a management consultant for IBM in Colorado, and in 2013 was invited to join Great Western as its first female board member. With an effervescent personality and her dedication to improving financial opportunities for GW and its clients, she exemplifies a strong leader. Kris took time out of her busy schedule to answer a few questions for us on how she got to where she is today..

hat led you to management consulting, and W now as a Board member for Great Western?

Kris Pederson

Board Member Great Western Bank

8 | BizNOWmagazine.com | June 2014

Fresh out of Harvard Business School, I started with Gemini consulting, a strategy consulting boutique firm. I did a lot of work abroad, and jumped at a home town assignment here in Boulder CO when PriceWaterhouse Coopers came calling. I made partner at PwC and then IBM acquired us and I’ve been with “I try to not have guilt Big Blue since then. around the work life It’s a pretty intense profession - helping integration choices I make. companies improve I know I can’t be 100% in their businesses through technology. everything, always…but I currently manage I can be 100% in what I a national practice but have managed choose to focus on.” global practices as well. I enjoy working on two corporate boards, Great Western Bank and Windward Reports, and on 4 other boards that are focused on supporting women in the Science Technology Engineering & Math (STEM) professions. What has inspired me is I love helping people and businesses improve and succeed. I started out wanting to be a doctor and what I’ve turned into is a ‘business doctor’ or a management consultant, fixing their companies!

BIZ Feature How do you balance work and family?

I have learned tricks like having only one online calendar where I log both personal and work items, and block off personal time so I don’t miss my daughter’s critical events.

What advice do you have for other women to aspire to executive leadership? I think there are three

key things for budding executive women to consider.. these are actually framed around IBM’s 2013 “Advancing Women at IBM Study” where 639 female executives participated.

3 Key Findings surfaced: 1 . Be Visible, Be confident – As Sheryl Sanberg, COO of Facebook, might say, “Lean In” to get what you want. 2. Plan your Career – you must take it upon yourself to move forward, can’t sit back and wait for what you want. 3. Integrate Work and Life – find ways to have both. Ask for what you want, find roles that work for you and expect a lot from your partner or spouse.

How do you def ine “power leadership” and is it different for a woman than a man? I actually think

power leadership criteria is the same for women and men but it can be harder for women, because, we are taught as little girls, to be humble, and not self-promoters, and not to be bossy. For a power leader, those are exact traits needed. Women, like men, need to look for areas to build eminence, and they need to promote those skills. Self-promotion can be done in a more genuine, womanly manner that feels better to women, and it must be done!!

What are your responsibilities as a GW Board member? My role is to provide guidance and counsel to Ken

Karels, the President & CEO of GWB and his leadership team. I attend quarterly Board meetings, serve on the audit committee, and approve financial statements. I also take part in special projects such as GWB’s WomenConnect program, founded by Cheryl Olsen, a fellow woman executive at GWB. WomenConnect empowers our employees to create a culture in which diversity is supported and inclusiveness is the norm. Focus is on (1) Individual Development, (2) Networking, (3) Visibility, and (4) Leadership. I’m very proud to work with both Ken and Cheryl to support the promotion of women at GWB.

What are the biggest mistakes you see people make in trying to get ahead? Sacrificing their personal

lives so that they can be 100% focused on the job at all times without compromise. I for example, used to be a full workaholic, and that all changed when our daughter came along! Indeed, I wore masculine grey suits with collared shirts and at one time, gasp, those bows that we tied around our necks, emulating a man’s tie!!

How is the world changing for women? For other diverse leaders? I think it is getting easier for women to

progress as leaders in the business world. There are more female CEOs, Board members, executive role models; there are more flexible work/life options, and just as important, men want the same things we do, they want to be more engaged in their family lives too.

Anything else you want to add? I think BizNOW is a great business magazine…I like the articles, the brevity, the business topics, the fun pictures; it is very approachable and readable. u

BIZ RECOMMENDS: Lean In

by Sheryl Sandberg

“What would you do if you weren't afraid?” Sandberg points out that the percentage of top female executives (4 percent) hasn't changed in more than a decade. She blames women for "leaning" away from highly visible roles and responsibilities; they are riskadverse. Instead of "leaning" in to the potential for success, women tend, she says, to start worrying about their career taking them away from family and thus don't "Lean In" to the potential of their jobs, nor do they navigate the political waters of corporate America very well. Women tend to minimize their achievements, she says, in order to be "liked."

June 2014 | BizNOWmagazine.com | 9

BIZ Feature

interview by Char Hofer

CREATING DYNAMIC LEADERS KEN KARELS, PRESIDENT & CEO GREAT WESTERN BANK

Local CEO & President of Great Western Bank Ken Karels oversees 1500 employees in 7 states, and 160 locations, managing assets over 9 billion dollars. Biz chatted with Ken and his wife Rita at a recent downtown soiree in Sioux Falls where we first learned of his drive to promote diversity in the workplace, and his quest to develop strong leaders. 1. Ken, how do you cultivate great leaders?

We look for talent within the organization whenever possible. We give opportunities to staff to develop in areas needed to advance their career. We want to nurture our future leaders and make them well-rounded so they are prepared as opportunities arise to advance within the company. We are very supportive of the transitions our leaders make.

2. What’s it like to run an organization with 1500 people?

Our employees are standouts in the financial industry. When you hire industry leaders and experts, the rest takes care of itself. I empower my managers to run the business like they own it. That autonomy is part of what makes our

organization, though large, function like a hometown bank. I prefer to lead versus manage. As a company, we train our leaders to ask questions to allow their staff to solve problems, instead of solving it for them.

3. What traits do you look for in executive leaders? What sets one person apart from another?

I look for leaders that are authentic and respectful. They should do the right thing and make sure they are putting the customer (internal or external ) first. They have to drive performance and results, but do it in a way that gets the team to follow them.

4. How are you creating an environment that fosters diversity and equality in the workplace?

Sioux City: 712.522.4430 Sioux Falls: 605.334.2548 Find more great locations at GreatWesternBank.com

10 | BizNOWmagazine.com | June 2014

Fostering diversity and equality comes from the top. If your top leadership supports it and leads by example, it becomes ingrained in the culture. There’s also a commercial value for promoting diversity – we want to reflect the markets we’re in. The Harvard Business Review (Sept. 2009) surmised that women represent a potential growth market double the size

of China and India combined. It’s important that Great Western Bank represents this demographic internally so we can understand from a consumer perspective. We recently piloted a program called WomenConnect to provide opportunities for the women of Great Western Bank and to develop their leadership skills, build relationships and increase their visibility.

5. Tell us about your leadership style. And what are some tips to help others get to the top?

I am now in my fourth year as CEO. I try to infuse enthusiasm into my job and I think that gets my employees excited. I don’t ask my employees to do anything that I wouldn’t do myself or that I don’t believe in. One of my first big changes as CEO was instituting a “no door” policy. I literally had the doors removed from offices in our corporate building. I wanted to emphasize that our leaders are here to listen to and guide our employees. A closed door is not conducive to open, authentic conversations.

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Par ker Pho tog rap hy

6. Talk about the importance of giving back to the community as an element of good leadership.

The most important thing you can do for your community is to give your time and talent. It’s important to show that kind of passion and the reward you receive from it.

7. What are you passionate about?

I’m passionate about the things that bring me the greatest satisfaction in life: my family, being a leader, and doing the right thing for those around me. I like to think of our employees as family and it’s important to me to help them develop and grow. I want them to become passionate about what they do and the best way to do that is to lead by example. u

Ken Karels

President & CEO Great Western Bank

June June 2014 2014 || BizNOWmagazine.com BizNOWmagazine.com || 1111

Smart BIZ

by Tessa Audet

LOOK 10 POUNDS …with these THINNER INSTANTLY Fashion Secrets!

Everyone wants to look rockin’ in their clothes whether it’s at work or out at networking events. However, not many of us can boast a Victoria’s Secret model waist line or Ricky Martin’s abs. But have no fear, anyone can look ready for the runway with these easy tips, no matter the size! (like hips) and try adding a pop of color elsewhere (shoulder, for example) to break up the black. Patterns can slim you instantly too; vertical stripes draw the eye downward to give you an elongated line.

• The Right Fit

The number one reason you may not feel as confident in your clothes is the fit. Whether wearing clothes that are too tight or too baggy, the wrong fit can give the wrong impression – adding pounds or just not showing you off in the best light. If you are not finding the right sizes in the store, visit a tailor and get measured. Invest in good quality pieces and take them to get sized to fit you perfectly.

• Slimming Colors, Patterns

• Accessories

You’ve heard that black is slimming and that’s true. Wearing all-black can be both slimming and very chic and gives a long, lean silhouette. However, some don’t want the allblack look every day. Try focusing the black or a darker tone like navy to just one area where you want to look thinner

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Ladies, think skinny belts cinched around dresses, tunics or coats in the evening. Adding a belt around your natural waist defines your curves and instantly slims. However try to avoid thicker or chunky belts as those can have the opposite effect. Try a simple black dress cinched with a colorful or patterned skinny belt to instantly carve 5 pounds off.

Bonus Tip: Self-tanners can make your arms look slimmer and more toned – and even give you a healthy glow! u

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sales

Tim Cummiskey | tim@biznowmagazine.com Charlotte Hofer | char@biznowmagazine.com

editor

BIZ Financial

by Alan Dooley

NEED MONEY? RAISE YOUR OWN CAPITAL

At some point every entrepreneur needs money. How and where can you get it? Armed with a dream, matched by a genuine and persuasive personality and some talent may not be enough for a traditional bank loan. If you do not have the required skills, get educated, work in the field and surround yourself with people who have the ability to teach you what you need to learn. Be prepared to disclose everything for potential buyers. It provides investors with material information about the company's business, properties, finances, biographies of officers and directors, their compensation, and any current litigation, and any other material information. Above all, maintain your integrity and seek advice from a lawyer or other successful business leaders. u

Another option would be to take on a partner you can trust who will complement or fill in your skill voids. Two or more partners can be very fruitful in terms of spreading the work and raising capital but will require slicing the ownership pie.

BE PREPARED

Join an investment group for access to private funds beyond your circle of acquaintances. Network with others in the field and stay open to a possible merger that could catapult both of you to grandeur.

To make the application process go smoothly, here’s how to prepare:

If you are already up and running with a few years under your belt and need expansion capital, you can reach beyond friends and family by partnering with key clients or providers, or by taking your formal business plan to your local banker to seek funds. You will need a good financial history, and some time and patience for the application process.

“A detailed business plan is your best opportunity to impress the lender. While written details about the new or existing business should be included, lenders typically make loan decisions with the most weight on proven management ability. Profit and loss projections are important but often take a back seat to an applicant’s personal business accomplishments or track record of creating success. The combination of a strong resume and well thought out, well researched projections is your best opportunity to turn an application into a banking relationship. Including other simple things like a date of birth and a copy of a driver’s license in the business plan can save the applicant some hassle later on in the process.”

Venture Capitalists (VC’s) are very abundant and can provide private funding but will require you to either relinquish some management control or ownership or both. Seek equity partners or angel investors with care if you want to maintain control of your business venture. A formal prospectus is required for the sale of securities to the general public and must be filed with the Securities and Exchange Commission (SEC) and will allow you to raise money via stock sales with an Initial Public Offering (IPO).

Photo courtesy of Plains Commerce Bank

People you know will invest in you if you have integrity and can show a track record of hard work and success before you approach them about your idea and need for capital. Put together a business plan or a document describing your business and how the money will be invested along with intended returns. Your investors will want to know the potential gains outweigh the risks. Document the risks too, it will show your depth of thought, honesty in disclosing the pitfalls, and possible mitigation plans.

– Jason Appel, EVP/Branch Manager Plains Commerce Bank, Sioux Falls June 2014 | BizNOWmagazine.com | 13

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Smart BIZ

by Stephanie Laska, Sr. Executive Recruiter

POWER PERFORMER IN A COMPETITIVE MARKET

HOW TO HIRE A

A company is only as good as the people who work there, and in some cases – the talent is just not there. So how do you hire individuals you know will add value to your company? Take it from a recruiter – there are a few things you need to know to identify top talent, and how to bring them on board. First, identify other companies in the area that are your competition. Look at some of the individuals they have and poach them if they have: (1) the skill set you are looking for, (2) great tenure at the companies they have been with; and (3) growth progression in their career. These three points are a common denominator in the resumes of those individuals who bring value, save the company money, and have an excellent work ethic (in most cases). Some would argue that you should take a chance on individuals who may have just graduated from college, or maybe took a hit during the economic crisis, and you should – but sparingly and for the right roles. For those who were let go during the crisis, look at similar individuals that were a part of the same company that weren’t laid off. There is a reason the company chose one over the other. Food for thought.

As the market continues to pick up, candidates that are A+ players are becoming scarce, because they have the opportunities to choose where they want to go. This means, when you are interviewing and trying to bring a power performer on board with your company, you have to sell your company much like they have to sell themselves to you. Finally, when you are in the process of bringing a superstar on board, don’t get stingy. Find out what they want. This could be money, working from home two days a week, an extra week of vacation, etc. if you can, give it to them. This way, they will be happy and not leave for yet another competitor who is offering them more of what their heart desires. Always think big picture, it will pay off in the end. u

June 2014 | BizNOWmagazine.com | 15

Smart BIZ

interview by Char Hofer

THE VALUE OF AN

INNOVATION GROUP Interview with Mark Berdahl, Founder of B-4 Innovations

Every industry needs to innovate or die. The question is, can innovation and creativity for profit become a predictable and repeatable process? Mark Berdahl, DDS and a group of seven friends from diverse backgrounds set out to create a process for innovation. Tell us about the group, B-4 Innovations.

Our goal is to become smarter, good at what we do, and actually spin off businesses. We want new innovations in our current businesses, or businesses we aren’t even involved in.

Do you have some successful innovation tips?

There’s a book called “The Riddle” which I see as the foundation of innovation theory. It has spurred insight and questions and curiosity. The Riddle defines very clearly that innovation comes from disparate information because quite often a divine inspiration comes from a connection where there wasn’t a connection seen before.

What is the format for your meetings?

We meet 3 times a month. What we discovered is that if you

Gather the right group, what I challenged the group to do in the first meeting is to dream. Dream and ask “why?” or “why not?” Avail yourself of as much information as you can; become a passionate serial learner. And be vocal about it and share it with people who have the same mindset.

Is professional diversity important in forming an innovation group?

16 | BizNOWmagazine.com | June 2014

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where everyone brainstorms. Then we vote on which idea we want to innovate on. And that becomes the topic of innovation. After that 20 Only those who minutes, we end discussion. attempt the absurd Then we go through 15 minutes of an “industry can achieve the analysis” where we grade impossible.” the innovation and the opportunity. We try to think of the biz opportunity - Albert Einstein and outline a business plan to give us an idea if it is possible. Do we see a market place for it? Do we understand our customers? Do we know what competition would be there – either direct or indirect? Is there something like it in the market? What would be our competitive advantage? The 2nd meeting of the month is field trips or speakers, no innovation. It’s too hard to be in that creative environment all the time, you end up with too many projects. We have visited the Career Development Center because they have 3 D printers and they’re working with CAD software. What we’re trying to do is expand our knowledge base. Expose ourselves to different and new knowledge and understandings; that’s one of the steps of innovation.

continued >

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The Value of an Innovation Group, continued

Join Us

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Monday, July 21 Golf at Minnehaha Country Club, 11:30 a.m. Evening events at The District including a concert by country music duo

ing a d Theft

B-4 INNOVATIONS

The 3rd meeting of the month is the “projects” meeting. We will talk about where we are with the current project innovations and products or services that were of interest that came from the innovations part. We want to ensure it is still viable, or move on. Maybe we found an expired patent, for example, and we discuss what we can do to capitalize on that detail.

So if something passes all 3 stages and still looks good, where do you go from here?

We develop the full business plan, then decide how we will seek funding – grants, angels, venture capitalists, or we may fund it ourselves.

What’s the biggest challenge you’ve had in creating the group?

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How important is Faith as a part of creativity and innovation?

My faith influences everything I am. My faith doesn’t necessarily direct my innovation, but as a group we are very interested in developing things that will serve mankind in a positive and Christian way. It’s easy to become a “cocktail” innovator – it means you talk the talk but you never really follow through. That unfortunately fits a lot of companies and people. I don’t want to just sit here and talk about it; I want to do it. u

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In a creative environment it’s very energetic and very passionate, if you don’t temper that you can burn out. That’s why we needed to evolve from just innovation and expand to education, and implementation. Being stuck in innovation can be taxing; there are so many ideas.

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Innovators are disrupters: imagining new markets, new applications or challenges to overcome.

BIZ Feature by Alan Dooley

POWER LEADER TITANS

Common traits of the world’s most powerful leaders! What makes them great? Why do we instantly acknowledge names like George Washington, Abe Lincoln, Henry Ford, Martin Luther King Jr., Oprah Winfrey, Donald Trump, Bill Gates, Steve Jobs, or Mary Kay as some of the greatest leaders of people or captains of industry? And new faces like Mark Zuckerberg or Jack Ma. Who is Jack Ma? As founder of Alibaba he is one of the latest dot-com billionaires to not follow tradition and create an empire in less than four years that rivals Wal-Mart -- but in China. He began with a web page to provide Chinese translation services and now controls China’s largest online retailers which account for 60 percent of packages shipped through the Chinese postal system. Ma, 49, began as an English teacher -- with no background in computing or technology! He simply identified a problem and then created a solution.

, of decision t n e m o m ”In the the u can do is o y st e b e th g ext best thin n e th , g in right th d the g thing, an n ro w e th is o nothing.” worst is to d Roosevelt – Theodore

Industry titans are able to assess trends and facts and take a calculated risk. Quite often critical, breakthrough decisions are lonely ones; not made by a committee, which by design will always come up with the safest decision that avoids risk and potential blame. Innovators are disrupters, imagining new markets, new applications or challenges to overcome. The greater the problem or pain to be resolved, the greater the potential for breakthrough thinking and problem solving. Great leaders of people are motivators. They are able to reach into our hearts and minds and provide a vision that is worth fighting for – for ourselves and for future generations. George Washington, Franklin Roosevelt and Martin Luther King Jr. all derived their strength through prayer and led the nation on faith. Diplomacy, truth and honesty will win loyal followers every time. u June 2014 | BizNOWmagazine.com | 19

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BIZ Feature

by Stacy Walters, Kilian Entrepreneur Mentor & Information Systems Chair

Photos courtesy of Gregory Woods, Kilian alumni

YOUNG ENTREPRENEURS COMPETE

“The inau gural Empowe rment Ve ntures was a suc cess! In lin e with Kilian’s m ission of S tudent Success, thes hungry en e young and tr already m epreneurs are aking a d ifference in our com munity.” –Mark Mill age, Kilia n College P resident

Several new business entrepreneurs had a chance to show off their stuff at the first annual Kilian Community College Empowerment Ventures Incubator Competition in May. Five small business owners applied to participate in the program last September. They attended 7 monthly workshops and received mentoring to start their businesses. Two of the competitors for incubator space were:

Leonard Young, 35, Sioux Falls,

developed STAYOUNG, a nonprofit focused on at-risk youth. He won one year of office space and basic administrative services, which will be housed on the Kilian campus.

Emelie Haigh, 33, Sioux Falls, started Laughing Waters Sustainability & Prairie Gardens, which focuses on designing native plant landscaping.

During the competition their business plans and pitches were evaluated by

community judges in the “shark tank” style competition. Judges for the competition were Beth Davis, Dakota Resources, Cindy Elifrits Peterson, Maximizing Excellence, Jolene Loetscher, Mud Mile Communications and Selfspiration, Terry Kelley, Swift Contractors, and Bart Flewelling, Capital One.

SUCCEED TOMORROW.

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Empowerment Ventures is open to anyone interested in beginning a small business, social business, or nonprofit. All ventures must have a defined social value impact on their communities. This means that they are solving social problems through their business products and/or strategy.

Entrepreneurs are invited to register for the next Empowerment

Ventures program at Kilian College in September To register, contact Stacy Walters at 605 -221-3213 or swalters@kilian.edu.

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June 2014 | BizNOWmagazine.com | 21

BIZ Q&A

interview by Char Hofer

THE BIRTH OF A NEW BUSINESS Serial Entrepreneur Hannah Parker

Like this month’s cover photo? It’s another Hannah Parker original. She’s adept at capturing the emotion of the moment – from the bold and dynamic power of the business world to her newest business – Fresh Love Photography & Birth Services, where she captures the fragile and delicate beauty of birth. What is birth photography and is it gaining in popularity? When I first heard of birth photography, the

idea threw me for a loop. I didn’t understand why a woman would want pictures of her delivering her child. The more I looked into it, the more I realized what a beautiful gift it truly is. Birth photography is photography of the labor and delivery journey. It captures the emotional and physical support a woman has through this transition into motherhood. It focuses on emotions, rather than just photographing the baby emerging. Birth photography is huge on the coasts, and starting to gain popularity in the Midwest. I am one of the first professional birth photographers in this area.

What inspired you to start this business? Since I

was a child, birth has always fascinated me. I had been a full-time

22 | BizNOWmagazine.com | June 2014

photographer shooting everything from weddings to newborns and seniors for over a year before I had the opportunity to photograph my first birth. When the baby emerged, I realized I was weeping. Never before had I ever had a reaction that strong just from taking pictures. My favorite thing about photographing birth is being invited to witness such an intimate journey. Every time parents ask me to be with them through birth, I feel completely honored.

Describe some of the shots you take and the emotions of love and life that you capture? All

of the photos I take during a birth tell a unique story as no two births are ever the same. Some of my favorite shots during labor and delivery are of the mom and partner holding hands, and

supporting each other. I love to photograph how strong the mother is as she is processing the surges of labor. There is nothing like it when a dad catches his baby, or a mother touches her child’s head as it emerges. When the baby is born, I always photograph the mother and father’s reactions to seeing, and holding their baby for the first time. There is so much love, just instantly.

You're a serial entrepreneur – with 2 photography businesses. What advice do you have on opening a second business? Starting a second business did have some

advantages, like social media, and a loyal customer base to begin with. Marketing was much easier since my name was already out there. It was helpful to already know the logistics behind opening a business like obtaining a business name, DBA account and tax ID. Do your research and find something unique, and something you are truly excited about. Don’t just jump right in and expect stellar results. u June 2014 | BizNOWmagazine.com | 23

BIZ Real Estate

by Greg Leonard

NORTH DAKOTA Still a Good Investment?

Western North Dakota has the activity of an ant hill. Except this particular ant hill is about 150 miles long and 100 miles wide.

North Dakota has experienced an oil boom from the Bakken formation for at least the past eight years, since 2006. Income from oil royalties in North Dakota is reported to be paying local mineral owners $50,000 a month, with some reaping over $100,000 per month! The boom is estimated to be creating 2000 millionaires per year in North Dakota. Indeed, the average income in Mountrail County has doubled since the boom started, thrusting it into the top 100 richest counties in the United States. The oil boom has plunged unemployment numbers in North Dakota to the lowest of any state in the country. The number of actively-drilling rigs averages about 180-190 according to Wikipedia, with each rig estimated to create about 125 new fulltime jobs. That translates to total growth of 25,000 jobs, including an additional 10,000 jobs for workers who lay pipes to producing wells and creating processing plants. Some estimates predict that drilling may take place for the next two to three decades! North Dakota could soon surpass Texas as the #1 oil-producing region. The economic boom is not just limited to that 150 X 100 stretch. It even reaches all the way down to the greater Sioux Falls area where multiple modular home builders are scrambling to fill the need for homes in North Dakota to alleviate the thousands who are living in temporary campers and trailers. 24 | BizNOWmagazine.com | June 2014

Trucks are everywhere. Roads are being built, rebuilt and expanded all the time but are still behind the growing demand curve. Trains are constantly going both ways; hauling equipment and fracking sand in and oil out. Despite mini-booms and busts since the early 1950’s, the town of Williston was about 5,500 people for decades and as recently as five years ago. Today it is about 25,000. At least 13 new hotels were opened in Williston last year and 11 in 2013. And it’s not like there weren’t any hotels there before then. Minot opened a similar number of hotels in the last two years and its 55 miles away from the nearest oil well. Smaller towns like Watford City, Stanley and New Town were even less prepared for the influx of business. Schools are overcrowded and unemployment is nearly non-existent. As active as the area is, there is more order to it now than there was a couple of years ago. No one knows how long the oil boom will last, but opportunities abound in infrastructure, support services, and housing. If you’re adventurous and don’t mind the cold, there may be money to be made. Is it the right move for you? Only you can decide. u

BIZ Feature

Biz Staff Reports

LOCAL BUSINESS WOMAN WINS NATIONAL AWARD

Cheri Kraemer recently met with US Sen. John Thune (pictured here) and other members of Congress to discuss the importance of compounding.

Sioux Falls business owner Cheri Kraemer, RPh, recently won the national 2014 Evelyn Timmons Advocacy Award. The award celebrates a female compounding pharmacist who is advancing the industry in her community. What does this award mean to you? I’m thrilled! In

addition to running my own business, it shows my commitment to promoting compounding as a whole in pharmacology.

What is a compounding pharmacist? In short, it’s going

back to the roots of pharmacy and individualized therapy. It takes the right equipment, chemicals, knowledge, and out of the box thinking to create an individualized medicine from scratch. You have to understand how medicines interact and work together. It’s like being an alchemist. For example, elbow or knee pain – a tablet could upset your stomach and over time cause erosion of the stomach lining. Also, the tablet treats the entire body. We would probably make a cream you rub on the spot, avoiding entire body treatment and cutting down on side effects.

Is compounding safe? Yes, it is safe and highly regulated by the state. We know our patients and are directly accountable to them. When major manufacturers supply pharmacies, there is no direct patient contact from the manufacturer.

Who needs compound medications and why? A baby or child who needs just a small amount of medication, or people with allergies, food sensitivities, or an elderly person who has trouble swallowing or someone needing hormone therapy. In short, patients with customized or special needs. For example, we can make an item gluten-free, egg-free, soy free, alcohol free, preservative free, or lactose free for those with the respective allergy. Manufacturers generally don’t make a product if there’s not enough demand or money to be made, so we provide the individualized medicine. What do you want people to know? Our products are not massed produced; they are fresh with expiration dates of 180 days or less. Many of our products contain no preservatives. I want doctors to know we can work with them. Give us your toughest patients – there’s a compound for every medical problem. We are 6 problem-solving pharmacists, in a state-of-the-art facility with 11,000 formulas and growing. I have a passion for what I do and to get recognition like this is really phenomenal! u

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June 2014 | BizNOWmagazine.com | 25

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THE POWER

BIZ Feature

OF FEMALE-OWNED BUSINESSES Sioux Falls, South Dakota ranks as number one for “best small places for business and careers” and number two in the “cost of doing business” category, according to Forbes (2013). And more and more women are choosing to become entrepreneurs in our state and nationwide. Statistics reveal that women have been launching new businesses at a greater rate than men, according to the National Women’s Business Council 2012 report. Today, about 8 million businesses are currently majority-owned by women.

Quyen Phan

Despite this progress, on average, women-owned businesses are smaller compared with businesses owned by men. And while the gap has narrowed, as of 2007—the latest year for which numbers are available from the census—the average revenues of femaleowned businesses were still only 27% of the average of maleowned businesses. And the number of businesses owned by women of color is skyrocketing! In 1997, there were nearly 1 million firms owned by minority women, accounting for one in six women-owned firms. That number has climbed to an estimated 2,677,700 as of 2013, now comprising one in three (31%) of women-owned firms, according to the 2013 State of Women in Business Report by American Express OPEN.

ic impact The econom ned of women-ow be nnot businesses ca en-owned denied. Wom economic firms have an arly $3 trillion! impact of ne s into the That translate 3 million jobs creation of 2 or 16% in our nation, of all jobs.

Quyen Phan is a

Vietnamese-American woman who owns her own nail salon business in Sioux Falls. She looks forward to the future in terms of catering to people of all races and nationalities.

“I have lived in Sioux Falls for 8 years. Each year more businesses are opening up, cultural diversity is spreading. I went to school and opened my business [Star Nails] myself. It’s more likely that [Vietnamese people] start nail shops,” Phan says. “The first time I came to America, my first struggle was the language. The more I have

lived here, the more I adapted to living and working in America. I worked in different industries to save enough money to open this business. Diversity is good, because America is a country based on freedom and more cultures are always going to come in. It’s inevitable.” u

DID YOU KNOW? According to the U.S. Census Bureau, there are 21,422 business firms in South Dakota. With the cultural diversity we have in our state and the rapid expansion of business coming to the Sioux Falls area, there’s room for all cultures and backgrounds to be entrepreneurial.

June 2014 | BizNOWmagazine.com | 27

Style Now

Biz Staff Reports photos by Hannah Parker

POWER LOOKS:

Skincare for the Busy Professional & Lunchtime Procedures that can Turn Back the Clock!

Time is always at a premium for busy professionals, men and women. And some things just tend to fall by the wayside. Skin care, for example. But a fresh, healthy look is the way to make a powerful impression in every encounter. When you look and feel your best, you perform better on the job. Studies show attractive people are hired sooner, get ahead more quickly, and are paid more than others. Attractive people earn an average of about 4 percent more than their counterparts, claims Daniel Hamermesh, University of Texas professor and author of "Beauty Pays: Why Attractive People Are More Successful." Carolyn VanHeerde, RN, and Sara Fielder, Aesthetician, are skin care experts at The Body Garage in Sioux Falls. They offer the following:

How Your Skin Ages:

“Lunchtime” Procedures:

The good news is, there’s a variety of non-surgical facial rejuvenation procedures that can be performed to help turn back the clock. They are designed to reverse, improve, or erase signs of aging on wrinkles, fine lines, and sun-damaged skin. They are often referred to as “Lunchtime Procedures” because they take little time to perform and do not have any recovery period.

"The important thing is to work with the beauty each individual has, so that a person can put their own best face forward.”

Some of these procedures include:

• Light Chemical Peels which can improve the texture In your 30s, wrinkles and age spots and appearance of rough, may begin to appear. Your skin may wrinkled, or spotted skin. seem less radiant and show signs of They gently exfoliate, smooth, discoloration. In your 40s, the collagen and soften the skin while they and elastin support network begins to -- Carolyn VanHeerde remove the outer skin cell layer. break down. Lines and Microdermabrasion will leave your wrinkles become skin softer, smoother and fresher looking. more prominent as IPL Treatments are performed with a your skin becomes non-invasive medical system that uses intense dryer. In your 50s, the new pulsed light therapy to reduce melanin, the dark pigment in cell production decreases. Your your skin or broken capillaries on the face. Dermal Fillers are skin retains less water, which non-surgical cosmetic treatments used to bring a more youthful increases wrinkle formation and appearance by restoring volume or fullness to the face and lips, at the same time the underlying often time called “liquid facelifts” because they offer many of fat cells in your face shrink and the benefits of a surgical facelift without the downtime. Botox is your excess skin begins to sag. the world’s number one cosmetic medical procedure. A twenty Aging starts before the lines and minute treatment can soften frown lines, forehead lines, and wrinkles appear, and you’re never too crow’s feet-as well as give the face a fresh look! young to start protecting your skin. 28 | BizNOWmagazine.com | June 2014

Style Now Facial rejuvenation procedures can improve various signs of aging in a short period of time and you can return to work immediately. Your skin will have a healthy glow, age spots will lighten or disappear, wrinkles around the eyes and frown lines will soften, and sagging skin can be improved.

For the Guys:

Not long ago, skin care for men began and ended with Irish Spring. But in today’s business world, men now associate healthy looking skin with more professionalism. Men today say they have to look better to be more competitive in the work force. There are other signs that men are open to incorporating new products and treatments that will make them look and feel younger. The sales of Botox and fillers continue to increase in men. “Good skin care doesn't have to take a lot of time and effort,” says Fielder. “Some procedures that can be done on a lunch hour can make a huge impact. Now it’s easier than ever to look your best.” u

BEAUTY TIPS: 3 TIPS to achieve radiant, glowing skin at home • Use a Vitamin-C product during the day, as well

as a moisturizer with SPF. These two products have significant protective properties and help to prevent the aging process.

• Choose a night moisturizer that is packed with anti-aging ingredients -- such as antioxidants and peptides. This will leave your skin soft and supple.

• Drink water. When your skin is hydrated it reduces the appearance of fine lines.

Are you ready to put your fresh face forward?

We can help you with a good skin care regimen. 605.334.2443 • www.bodygaragemd.com • 6301 S Minnesota Ave Suite 300, Sioux Falls, SD 57108 June 2014 | BizNOWmagazine.com | 29

BizNOW Calendar

Send items to: events@biznowmagazine.com

what's now

June 1-31 The Pettigrew Home & Museum 9:00 AM - 5:00 PM M-Sat, 12:00 AM - 5:00 PM Sun 131 N. Duluth Avenue, Sioux Falls Take a break from work and enjoy the first SD Senator’s restored home and history of S.Falls. Free.

June 6 DTSF First Friday 5:00PM Downtown Sioux Falls Shopping, entertainment and special events at your favorite downtown locations like Coffea, Museum of Visual Materials, Old Courthouse Museum, Washington Pavilion.

June 6, 13, 20,27 Fridays on the Promenade Concert 6:00 PM – 8:00 PM 4th & Virginia Streets, Sioux City, IA $3 Bring your own lawn chair, great music, food. See fridaysonthepromenade.com

June 9 Annual Brandon Golf Outing & Wine Tasting! 12 – 7:00pm Brandon Golf Course 2100 E Aspen Blvd., Brandon $75/person $300/4

June 10 Sioux Falls Chamber Mixer & Business Fair 4:30 to 7:00 pm Sioux Falls Convention Center 1101 N. West Ave, Sioux Falls Free hors d'oeuvres, $3 admission. RSVP to 605.373.2014 or plund@siouxfalls.com. The June Mixer includes the 13th Annual Business Fair.

Does your business or organization have an event coming up? Is it of interest to the business community? Let us know what’s happening next month so we can spread the message to our readers!

June 12 “I.N. After Hours” 5:15 to 7:00 pm Tre Lounge, Sioux Falls Join the South Dakota Technology Business Center. Network and meet entrepreneurs, investors, business professionals and resource providers.

Biz Lunch Corner

June 17 SME Business Fun Tour & Mixer 1:00 PM Fun Tour, 5:00 PM Mixer Bus leaves Homewood Suites at 1:00 for the Business Fun Tour. Homewood Suites SME Mixer starts at 5:00.

June 19 SD Real Estate Investors Assoc. 3rd Thursday of each month; 6:00 PM Social; 6:30 Meeting 5915 S. Remington Place, Sioux Falls Open to the public. Details: Kim at 605-759-5293

June 19 Brandon Chamber Mixer 5:00 PM - 6:30 PM Double D Bar , Brandon

June 21st Paws to Celebrate A Night on the Patio Wine & Beer Tasting, Culinary Delights, Live Jazz 6:00 PM Landscape Garden Center 7201 S. Minnesota, Sioux Falls $60 to support Sioux Falls Area Humane Society, at sfhumanesociety.com

June 27-28 Brandon Automania 3:00- 11:00pm 27th 11:00- 9:00pm 28th Holly Blvd. Brandon The largest free automotive event in the Midwest! Live rock 'n' roll, food and beverages.

Need a nice spot for a quick lunch and to conduct business?? Sanaa’s Sanaa’s Gourmet Mediterranean offers informal cafe seating with an enticing selection of Mid East favorites like kufta kabob, a variety of fatayer (pita bread) stuffed with falafel, eggplant, chicken, spinach, beef or vegetarian variations. Try tabbouli, cabbage or tapenade salads with a touch of tahini or hummus on the side. Enjoy a variety of sweets from baklava to gluten-free date bars. Quick, relaxing and informal – perfect to take your compatriots. Located at 401 E 8th Street, Sioux Falls.

Got a place we should know about? Send in your own review in 75 words or less - we’d love to hear about it! info@biznowmagazine.com

30 | BizNOWmagazine.com | June 2014

July 21 Make a Wish Golf Tournament 11:30 Golf at Minnehaha Country Club 6:00 PM Concert at The District Tickets at 605 335-8000 or info@ southdakota.wish.org

L to R: Ashley, Colleen, Heather, Megan, Tony, David, Diane, Sue, Carli

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