BizNow Magazine - December 2014 by BizNow Magazine

Vol. 4 Iss. 12 December 2014

BizNOW get inspired

inspiring the creative spirit in every business leader

FIGHT FOR WHATYOU

BELIEVE IN! POET

FIGHTING FOR CLEAN ENERGY

BRAVEHEART EXCLUSIVE WITH FILM WRITER RANDALL WALLACE

BUSINESS SOLUTIONS. Swier Law Firm thrives on delivering exceptional, yet creative, legal services to local, regional, and national clients with high expectations. Having four offices in the heart of South Dakota, Swier Law Firm stands apart based on our nationally-recognized experience, responsiveness, and results. We proudly provide innovative legal services while keeping our client’s needs in mind. Let the attorneys at Swier Law Firm make business law easier so you can get back to doing what you love... running your business.

Visit Swierlaw.com for helpful articles and tips on business issues.

Scott Swier –

Brooke Schloss –

Jake Fischer–

Maxx Hickey–

Chris McClure–

Amanda Work

Nationally Recognized Legal Solutions SIOUX FALLS OFFICE 5024 S. Bur Oak Place | Suite 214 | Sioux Falls, SD 57108 605.275.5669 With additional offices in Avon, Corsica and Winner.

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contents

ABOUT THIS ISSUE: 2014 Vol. 4 Iss. 12 December

BizNOW get inspired

leader every business eative spirit in inspiring the cr

FIGHT FOR WHATYOU

BELIEVE IN!

POET

FIGHTING FOR CLEAN ENERGY

BRAVEHEART EXCLUSIVE WITH FILM WRITER RANDALL WALLACE

“FIGHT FOR WHAT YOU BELIEVE IN!” Standing up for what you believe is one of the most important skills you'll need in life. Our cover exemplifies the fighting spirit of every entrepreneur. The idea that one person can change the world drives and inspires us. In this issue, we look at the inspirational story of BRAVEHEART, about a Scottish hero (played by Mel Gibson) who put everything on the line for what he believed in. In an exclusive interview with Biz, Oscarnominated writer and producer Randall Wallace talks about his passion for writing about the heroes who never surrender! And that’s what it’s all about -- dedication, perseverance, hanging in at all costs, never giving up, that’s the business warrior. Jeff Broin, a visionary in clean energy production and founder of POET, shares his story of how he converted a family farm in South Dakota to a world class ethanol research operation. Dr. Dean Aguiling, Avera Medical Group, gives his best tips to fight aging and help you stay young and healthy. Nancy Hughes, COO of NAI shares real estate tips on selecting the perfect space for your office. The power of leadership withers without courage; our Biz Spiritual article will help you overcome your fears. It’s all here in this issue of BizNOW.

10 SMART BIZ 7 3 Reasons to Stand Up for What You Believe In The Business Warrior: NEVER Give Up! (Quotes to Live By) 18 Sleep Deprived

DECEMBER FEATURES 8 S tash away $5k in 2015: It’s easier than you think! 10 B RAVEHEART Filmwriter Randall Wallace: Still Fighting for What He Believes In

22 15 On my Big Boy Christmas List: The Robot JIBO! 16 Fighting for Clean Energy: The Power of Poet Jeff Broin, founder and Jeff Lautt, CEO 21 Leasing the Perfect Office Space: Tips from Nancy Hughes, COO at NAI 22 Fighting to Win 7 Ways to Make a Good Impression in Court 24 Fight Aging: Tips from Dr. Dean Aguiling, Avera on How to Look Younger; Stay Healthier

16 IN EVERY ISSUE Inside Biz 4 Biz Ag 16 Biz Finance 8 Biz Health 24 Biz Legal 22 Biz Real Estate 21 Biz Spiritual 29 What's NOW 30

December 2014 | BizNOWmagazine.com | 3

inside Biz

note from the editor

WARRIOR MENTALITY We all have things in our past that could have defeated us. Maybe it’s a financial setback, a relationship that didn’t work out, a friend who did us wrong, or the loss of a business. It should have taken you down, but there you are – still standing! That setback should have taken you out, but you have a warrior mentality. You’re still standing, still in the fight, becoming stronger. Maybe the loss was so big you thought your best days were over, but here you are today, still standing. When you go through setbacks, it’s a chance to see light in the darkness, goodness in the bad that happens. When your mind is focused on seeing everything that transpires as a positive, you don’t get discouraged by difficulties. You don’t fall apart because of a disappointment. You know that you’ve come through tough things before, and you’re going to get through this setback, too.

You learn to appreciate the challenges; they make you focus on your achievements. You learn to embrace the setbacks, they make you stronger. You learn to welcome competition, it makes you better. You learn to appreciate those who wrong you, they teach you to forgive. You fear nothing, you live with faith. You don't let failure take your dreams; you dream new dreams, bolder ones. And you keep on going. That’s a warrior. That’s you. Still standing.

NOW Publisher BizNOW Magazine, LLC. Editor Charlotte Hofer 605-376-3758 char@biznowmagazine.com Design Director/ Senior Creative Ally Vogel 605-759-5615 ally@allysart.com Director of Marketing Tim Cummiskey 605-366-1489 tim@biznowmagazine.com Director of Business Development Alan Dooley 845-235-5381 Cover Design by Ally Vogel December cover image from Shutterstock.com BRAVEHEART inset image credit Neftali / Shutterstock.com Reproduction or use of the contents of this magazine is prohibited. BizNOW Magazine is published monthly by BizNOW Magazine, LLC and strives to publish only accurate information, however BizNOW Magazine, LLC cannot be held responsible for consequences resulting from errors or omissions. All material in this magazine is the property of BizNOW Magazine, LLC and cannot be reproduced without permission of the publisher. Send magazine feedback and advertising and sales inquiries to tim@biznowmagazine.com ©2014 BizNOW Magazine, LLC All Rights Reserved.

Connect with us! Visit us online at:

And victory is just ahead.

www.biznowmagazine.com

Publisher/Editor

@BizNowMagazine for news that affects the Sioux Empire business community

4 | BizNOWmagazine.com | December 2014

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Support Our Mission We donate magazines to high schools and colleges to encourage business entrepreneurship. Help us in our mission to educate, inspire, and empower new entrepreneurs by reducing the cost of printing and distribution. Thank you for your support of entrepreneurship. Visit biznowmagazine.com and click on the Support Our Mission button!

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Get to the job you love with interview tips It’s what every job seeker should know whether you’re changing careers or headed into business for the first time. During your interview, refrain from playing with your hair or touching your face, remember to make eye contact and smile. Let them know that you’re the enthusiastic and qualified candidate they’re looking for. Good luck! (See ad page 7)

! The Business Warrior:

NEVER Give Up! (Quotes to Live By) “Don’t give up. Don’t lose hope. Don’t sell out.” - Christopher Reeve “If you fall behind, run faster. Never give up, never surrender, and rise up against the odds.” - Jesse Jackson "A creative man is motivated by the desire to achieve, not by the desire to beat others." - Ayn Rand "Optimism is the faith that leads to achievement. Nothing can be done without hope and confidence." - Helen Keller

by Charlotte Hofer

Smart BIZ

3 REASONS TO

STAND UP for WHAT YOU BELIEVE IN you’d like to think a hero will swoop in to rescue you when things go wrong or someone we stand up for ourselves, the more we build is unfair to you. But how about learning to up confidence. It takes guts to say no when rescue yourself? The hero you should it’s easier to say yes. It takes courage to always be able to rely on to stand risk losing a job, or a friend, or an up for you… is you. You don’t opportunity because someone need anyone else to validate may not like what we say. your beliefs. And you But the more we stand up reinforce your ability for what we believe in, “Stand up for to stand on your own the easier it becomes what you believe in. two feet every time you to do it the next time. Even if it means do it. So be your own Knowing who you best friend. Learn to are and where your standing alone.” stand up for yourself boundaries lie increases because it makes you - Anonymous your self-confidence stronger. Better. More and reinforces that courageous. And it builds which is acceptable or not you into a leader. acceptable to you.

It Develops Self-Confidence: The more

The greatest leaders are the ones It Builds Integrity: There are who have the courage to take a stand, even many people who take the easy way, who cut if they have to stand alone. But their shadows corners, who act dishonestly or at the expense are majestic. u of others. They do what feels good, without thinking about how it might affect someone else. Integrity Smart BIZ Sponsored by: is a characteristic that is rare, but the more you live it the better you’ll become at it. If you compromise your beliefs, you lose respect for yourself. Doing the right thing or standing up for your beliefs isn’t always easy. But you sleep better at night. Call us today! 605.428.6150 www.ercjobs.com

It Makes You Independent: Maybe

Craig Libis

December 2014 | BizNOWmagazine.com | 7

BIZ Finance

HOW TO

by Alan Dooley

STASH $5,000 AWAY IN 2015!

Since 2012, US consumers have collectively acquired more than $73 billion in new credit card debt. With only 2 in 5 adults keeping a budget and a ‘buy now pay later’ attitude, it’s no big surprise. With a lack of personal financial education, bad habits can develop easily as demonstrated by the 19% of Americans who insist on spending more than they make, and the full 60% who don’t have a rainy day fund. It’s not that hard to save $5,000. You can do it in 2015 by using good financial habits. Biz offers the following tips to get you on the right track:

Never buy something unless you have a way to pay for it. Either have the cash on

hand or use the desire to motivate you to find a way to earn more. Otherwise, get by without it. Delayed gratification is a powerful tool.

Use online savings accounts vs. checking accounts if possible. They offer

interest rates up to 36% higher.

Cut back on unnecessary expenses. A daily $6 cappuccino is $1,560 a year; if you can you get by with basic cable vs premium, you could save another $1,200.

Buy used. We all know new cars depreciate

the moment you sign the contract while a good

NOW

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Dir ec to r, Bu

agazine.

Learn to live on 70-80% of your net pay. Save 10% and use the balance to pay off

debts and enjoy life. If you can save to a 401(k) or IRA with an employer match, even better. Use automatic savings deductions. Be vigilant.

Open a Health Savings Account (HSA).

You can contribute to it tax free, role over the balance each year and use the tax free gains to pay medical expenses, even over the counter drugs. Many business owners are opting for High Deductible Health Plans paired with an HSA to manage insurance costs and provide competitive health benefits to attract and retain skilled workers. This tip alone could save a company thousands. u

Alan Dooley is CEO of Grathia Corp, a private lending and real estate investment firm. He has a BS in Computer Science from Rutgers University and serves on the board of the Lake County Historical Society. He is Business Development Director with BizNOW.

ey Al an Do ol 8 | BizNOWmagazine.com | December 2014 lop me nt sin es s De ve 84 5. 23 5. 53

deal can be found for a 2 year old model, which could save you 5 grand right there. Pawn shops offer more than just jewelry, so look for that drill, kid’s winter coat or fitness equipment. Check out thrift stores and consignment shops too.

com

All Savings Accounts Are NOT Created Equal: WalletHub tracks more than 2,000 banks that offer checking and savings accounts to general consumers, small business owners and students. They discovered that:

• National banks charge

the highest fees and offer the fewest features on checking accounts, as opposed to credit unions who are 72% cheaper, offer 120% more features and provide 567% higher interest rates.

• Online accounts are 23%

cheaper than branch accounts, have 49% more features and provide a 94% higher average interest rate.

• Business accounts are

102% more expensive than personal online accounts, have 43% less features and provide a 76% lower average interest rate.

• Student accounts are

55% cheaper than the average personal online account at the expense of just 3% less features.

Sources – wallethub.com, hvfcu.org

Vol. 4 Iss. 12 Decemb er 2014

BizNOW

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get inspired

inspiring th e creative s pirit in ever y business l eader

FIGHT FOR WHATYOU

BELIEVE IN! POET

FIGHTING FOR CLEAN ENERGY

BRAVEHEART

EXCLUSIVE WITH FILM WRITER RANDALL WALLACE

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-P M

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BIZ Interview

interview by Charlotte Hofer

BRAVEHEART

Film Writer RANDALL WALLACE: FIGHT FOR WHAT YOU BELIEVE IN

photo courtesy of Randall Wallace

Oscar-nominated writer and producer Randall Wallace was in Sioux Falls recently. His movies include: BRAVEHEART, Pearl Harbor, Secretariat, The Man in the Iron Mask, and his films have earned more than $1 billion dollars at the box office. His new book, LIVING THE BRAVEHEART LIFE is due for release in early 2015. Here he talks with BizNOW about writing the stories that make his heart soar.

10 | BizNOWmagazine.com | December 2014

Well, my grandfather was a self-made man. He built a store by salvaging wood from a wrecked riverboat, and managed to eke out a living during the depression through sheer grit. And I love that story, because that story told me who I was supposed to be. And that’s what I wanted to do with my life -- I wanted to be able to tell the kind of stories that would inspire people. At the height of my career, I lived in California, had a beautiful house and 2 incredible sons and German cars in the driveway and it was great. And every year my salary doubled. Then, the bottom fell out. The Writers' Guild had gone on strike, and the company I'd been working for was hit hard. The strike went on forever, and when it was over the company was barely there anymore. I was out of work, my savings were gone. No one would return my phone calls. I was ready to give up. That night I said a prayer. And I realized I wasn’t praying for money or things, I was praying for God to give me strength,

the courage to continue fighting for my dreams. And I remember praying, "But if I go down, let me go down not on my knees, but with my flag flying because I’m fighting for what I believe in.” I didn’t hear a choir of angels but I got up and it was then that I started to write the script for BRAVEHEART, the story of fighting for freedom on the battlefield in Scotland.

What motivated Mel Gibson to do the movie?

When I wrote BRAVEHEART, I was completely unknown. My agent called one day, he said Mel Gibson had seen the script, and he wanted to meet me! Sometimes when you get a movie star in a room, everybody around is so taken with that celebrity; they try to say anything they think he wants to hear. I couldn’t do that. Five minutes into the meeting, I was leaning over the table across from Mel, beating on it with my fist, relaying the movie’s message. I said, “My movie says, if you’re faithful to your heart, even if they cut it out of you, you’ve lived a life with meaning, you haven’t died in vain. So if you want to make that movie, then I’m your man. If you don’t, say no, life’s too short.” Everyone around that table just stared at me, their jaws dropped open. Later my agent called and said “What did you say?” I said, “Well, no one else was saying anything, so I just told them what I thought. I’m sorry.” And my agent says “Sorry??? The chairman of the studio just called and said Mel wants to do the movie!”

And I remember praying, "But if I go down, let me go down not on my knees, but with my flag flying because I’m fighting for what I believe in.”

December 2014 | BizNOWmagazine.com | 11

What inspired you to write BRAVEHEART?

BIZ Interview (cont.)

RANDALL WALLACE:

FIGHT FOR WHAT YOU BELIEVE IN Tell us about filming BRAVEHEART and working with Mel Gibson. While filming BRAVEHEART in

Ireland, we had 7 cameras rolling and 2,500 Irishmen dressed up as Scottish warriors. Now I don’t know how many Irishmen you know but if you put two of them together, you got a fight or a party or both, and they were whacking each other with rubber weapons, laughing and joking.

How has faith guided your career? Faith has been a

constant throughout my career. Mel saw the Biblical parallels in BRAVEHEART the moment he read the script, so we immediately shared the same orientation on how best to tell the story. He understood every nuance, and that's an amazing gift for a writer to find in an actor because it's exceedingly rare.

And it was then that Mel Gibson came riding out on a horse with his face painted blue, and suddenly he wasn’t Mel Gibson anymore. All 2,500 Irishmen gasped and it was no longer Ireland, we were back in time, on the battlefield in Scotland. Mel was saying, “You may fight and you may die. Run and you’ll live, at least while…This is our one chance to come back and tell our enemies they may take our lives, but they’ll never take our freedom!” And all 2,500 warriors erupted in thunderous cheering!

the sense that folks there are measured by their principles, by their character, by what they stand for.

Why do you think BRAVEHEART has endured for 20 years and become such an icon, inspiring generation after generation? I think it's because

lately, your last job, but I think it's important to keep an eye on the direction of your career. My mentor, the great Thomas Langford, a Dean at Duke University, once said that no decision in our lives stands alone; the trajectory of all the other decisions we’ve ever made points our direction for the future.

BRAVEHEART speaks to a man's recognition of the power of courage and commitment and a woman's longing for real love.

You were in Sioux Falls recently. What do you like about the heartland? I was instantly impressed by

What have you learned from a lifetime in Hollywood? The business focuses on what you've done

How do you get your ideas? A story has to speak to me, or I can't write it. It has to cut me to the core. I'm inspired by those things that someone would be willing to die to defend. Upon writing BRAVEHEART, I determined I would write the stories that inspired me, that made my heart soar. u

12 | BizNOWmagazine.com | December 2014

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BIZ Tech Talk

by Matt Gage

ON MY BIG BOY CHRISTMAS LIST:

photo courtesy of myJibo.com

THE NEW ROBOT

To: M Merry att Chris tmas

I love Christmas, there is no more exciting time of the year for a geek like me. What cool gadget or toy can I get my family to buy me this year?

funded project called Jibo. Jibo was invented by MIT professor and social robotics pioneer Dr. Cynthia Breazeal. She calls it, “the first family robot.” To me, it looks a little like a desk lamp, with a slightly cone-shaped middle and a round head with a giant eye, and it’s less than a foot tall. The face is a screen that allows interaction.

For the past few months I have been walking around the house singing “All I want for Christmas is a new robot.” After about a week my wife said, “Enough with your version of Christmas music, we all know you want a robot.” But as a Geek, I’m thinking, who wouldn’t want their own Rosie for Christmas, most of us grew up watching that cartoon family of the future -- the Jetsons – rely on Rosie their robot to cook, clean and watch little Elroy. About the only thing she didn’t do was walk Astro. Now, thanks to the birth of the smart phone I just might get my robot after all: enter Jibo.

Let me tell you as I watched the Kickstarter video about how this thing works, it was amazing. Now I no longer would have to take the photos at family dinners – Jibo will do it – and I can actually be in them! Jibo could read my kids a story, act as a watch dog, my wife can cook while Jibo reads the recipe to her! Plus it can text, email, and deliver voice messages based on facial recognition – so if it sees me, it will say, Hey Matt, here are your messages, and the same with the wife and kids.

You see a couple months back I stumbled on a great Kickstarter-

Move over, Jetsons. Jibo’s here. u

At last check, 4800 units have been pre-sold on Kickstarter, and I can tell you, I hope my wife was one of them! Check out Jibo at http://www.myjibo.com and you too may add him to your Christmas list. I think Jibo has the potential to be one of the coolest things in 2015.

Matt Gage is Chief Operations Manager for the Gage Team Inc., an online marketing agency in Sioux Falls.

December 2014 | BizNOWmagazine.com | 15

BIZ Ag

by Courtney Heitkamp, POET

FIGHTING FOR CLEAN ENERGY:

THE POWER OF POET As an industry, ethanol contributes 400,000 direct and indirect jobs across the country and saves consumers anywhere from $.50 to $1.50 at the pump, according to independent analysis. A study by South Dakota State University claims ethanol production has added over $3.8 billion in economic impact and provides demand for over 350 million bushels of corn per year in South Dakota alone.

Jeff Broin

POET's Founder

“Through each hurdle, something told me that we had to do it. I really felt strongly in my heart that what we were doing was right regardless of the cost and the risk. I always had faith.”

Founded by Jeff Broin in 1983, POET now operates a network of 27 ethanol production facilities across seven states. Nearly 25 years later, the once small-scale operation on a family farm has grown into one of the world’s largest ethanol producers.

- Jeff Broin

Today, the original family farm site in Scotland remains POET’s premier state-of-the-art research center and also serves as the pilot plant for cellulosic ethanol production, which uses corn cobs, leaves and husk to produce ethanol as opposed to corn starch. “When the ethanol industry got on its first shaky feet decades ago, it was the focused and frugal approach on the Broin family

16 | BizNOWmagazine.com | December 2014

farm that proved on a micro-scale what this industry could be,” said Jeff Lautt, POET’s current President and CEO. “Broin Enterprises introduced creative thinking and new efficiency to the endeavor.” POET continues to spearhead technological breakthroughs such as cutting water use in half and through the introduction of BPX, a biotechnology that removes cooking from the ethanol production process, saving both energy and costs.

In 2009, the pilot plant in Scotland produced nearly 20,000 gallons of cellulosic ethanol from crop residue in its first full year of operation, laying the groundwork for significant cost reductions. The next step would be developing this technology on a commercial scale. “I had a really strong feeling that this was something we had to delve into to see if there was an opportunity there,” said Broin. “So we started moving forward, we started knocking

down the hurdles, we kept knocking on the doors to see if they would open – and they kept opening, and we kept moving forward.” For example, POET originally announced that Project LIBERTY would use corn cobs as the feedstock, but storage and transportation issues forced POET to look elsewhere. Two years later, a bale-based method was designed and changed the course of Project LIBERTY. When Sushi Project LIBERTY was inaugurated this fall, several dignitaries were in attendance, including His Majesty King Willem-Alexander of the Netherlands.

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Phone: 605-251-2496 • advantage-communications.com December 2014 | BizNOWmagazine.com | 17

Smart BIZ

by Biz Staff

SLEEP Deprived?

! Want to slim your waistline? Sleep more!

A good night’s sleep is

8 hours a night,

yet 30% of Americans sleep less than 6 hours a night. And that can not only make you cranky, but it can crank up the weight gain too!

The struggle to get a good night’s sleep can be frustrating, so here are a few tips that Biz found to help you relax and fall asleep more quickly: 1. T he 7-second trick– Try curling

your toes for seven seconds, then release. Use this 7-second trick on every muscle, working your way upward towards your neck – if you can make it that far! Or try this technique: inhale as you count to 7, hold it for a count of 7, and exhale slowly for a count of 7. Repeat until you fall asleep.

2. Eat bedtime snacks that make you drowsy– Try a light snack that promotes sleep. Put a tryptophan-containing food with carbohydrates, it can calm your brain and help you sleep. Snacks to try: a turkey sandwich, a small bowl of whole-grain cereal, a banana, or granola with low-fat yogurt.

3. T urn off the TV, cell phone, and computer. The light from these devices can suppress melatonin production, and even stimulate the mind. Instead, try

18 | BizNOWmagazine.com | December 2014

listening to soft music or an audio book, or try yoga.

4. Change your bright lights to lowwattage bulbs. Avoid the bright lights

before bed. Cover electrical displays, block light from windows. Try a sleep mask over your eyes.

5. Take a flashlight to the bathroom at night. If you wake up to use the bathroom at night, use a flashlight to get you there. Keeping light to a minimum makes it easier to get back to sleep.

6. Postpone worrying. If you wake up

during the night and feel anxious about something, just write it on a Post-it and put off worrying about it until the next morning. You’ll be able to deal with it better when you’re fresh. u

A study cited in the American Journal of Epidemiology following 70,000 women over 16 years showed that those who didn’t get enough sleep at night (less than 5 hours) were 30% more likely to GAIN 30 POUNDS than those who slept a full night. Just one more reason to get a good night’s sleep.

THE FUTURE LOOKS

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Opportunity is everywhere, if you know where to look. poet.com

December 2014 | BizNOWmagazine.com | 19

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by Nancy J. Hughes

Before

BIZ Real Estate

YOU SIGN THE LEASE

A GUIDE TO SELECTING THE PERFECT OFFICE LOCATION Are you ready to move your business from your home to a professional office location? Have you outgrown your present office space? Is your lease up for renewal? No matter what phase your business is in, there are many important factors to consider when it comes to selecting the location to best suit your business’ needs. Before making that move or renewing your lease, here are some items to consider:

Square Footage and Floor Plan. How many offices do you need and what size? Will there be adequate space for inventory or added staff as you grow? Perhaps there is adjacent space you can obtain a ‘first right of refusal’ on. Can you share a conference room or do you require an in-suite conference room? Common area restrooms vs. private? Location and Neighbors. Can your clients easily find you? Will your business benefit from being near a complimentary type of business or in a certain area of the city? Attorneys like to be near the courts and medical near hospitals, pharmacies and/or public transportation. Can you negotiate to prevent a competing business from sharing the same building, or will you thrive from being close to your competitors? Signage. Do you require prominent signage or is a listing in the building directory adequate? Parking. Ensure it is well-lit and safe. Is there additional cost for reserved parking? Can customers and employees easily enter and exit the parking area, and are there enough

spaces for everyone including handicap spaces? Will parking be shared with a retail tenant who has heavy customer use?

Image. Do the building and common areas project the image you want for your business? Will the landlord provide a tenant finish allowance so you can update or construct a floor plan to meet your needs? Is the property professionally managed to ensure maintenance issues are handled promptly? Negotiating the Lease. Lease agreements cover a myriad

of subjects, thus it is imperative you clearly understand all the terms of the lease and not overlook items which can reduce your risk and/or benefit your business. Does the rate include utilities and maintenance fees? Lease rates for professional space vary widely depending on location, finishes, amenities, etc. You can often negotiate a modest annual increase or contract for a longer term to maintain rate stability. Your renewal period also presents a great opportunity to negotiate new terms and perhaps updates to your space. Just as you are an expert in your business, it usually pays to hire a commercial real estate agent when leasing space. They not only know the available inventory, but can help negotiate terms that best fit your needs. In most cases the landlord will pay the fees due the agent, and properly negotiated lease terms will always pay for themselves during the life of the lease. u

Nancy Hughes is Chief Operations Officer at NAI, a commercial real estate firm in Sioux Falls.

December 2014 | BizNOWmagazine.com | 21

BIZ Legal by Alan Dooley

FIGHTING TO WIN: 7 WAYS TO MAKE A GOOD IMPRESSION IN COURT

22 | BizNOWmagazine.com | December 2014

BIZ Legal Whether you’re in court for a traffic ticket or you’re fighting a huge lawsuit, you can increase your odds of winning your case by simply making a good impression. Here are some tips that can help: 1. D ress up. Even if you love jeans and T-shirts, it’s not the

right attire for court. While you don’t have to wear a suit, you do want to appear professional. Avoid flashy clothes and odd styles. Research has been done on how judges and juries are influenced, and style and color of clothing are some of those factors. Avoid wild patterns and very bright colors. Black or gray dress pants and a white shirt for guys; for women, something professional and somewhat conservative is always appropriate. Go for plain colors and clothes, play it safe.

2. Be polite. Address the judge as “Your Honor”. When

asked a question, say yes or no, don’t say “yeah” and don’t go into long explanations. Be clear, concise, and try to relax. Look at the judge, make eye contact. Avoid being argumentative.

3. Tone of voice. Soft voices are often associated with

nervousness and shyness, so practice speaking up. For impact, try varying the tone of your voice as you emphasize key parts of your testimony. Be composed, but serious. If you hear something you don’t like, keep your composure. If you don’t agree with something, just say, “That is not what happened, Your Honor,” and then explain. It can be tough to sit back while your opponent makes arguments or false accusations. But don’t interrupt, you’ll get a chance to tell your side of the story.

4. Body language. It’s a good idea to move your hands

when you speak. Studies show that nerve connections exist between the hands and the brain, so unconsciously your hands can reveal your attitude about what you’re talking about. To show honesty, hold palms facing up. It conveys, “I’m telling the truth, you can trust my testimony.”

5. Be prepared. No matter why you’re there, always

do your homework. Think through your responses beforehand, anticipate likely questions and practice your responses so you are comfortable. Learn the elements of your case. Make sure your evidence is admissible.

6. Put together a trial notebook. To keep track of

questions you want to ask and the points you want to make in your case, and facts you have to prove to win the case, it can help to put together a notebook. It will keep you focused and you’ll be able to remember your key points.

7. Tell the truth. If you don’t, sooner or later it catches up

with you, and judges and attorneys have built-in radar to ferret out inaccurate statements via witness testimony and expert evidence. The most important asset you have in court is your integrity and credibility. Tell the truth, the whole truth and nothing but the truth. u

Are you ready to put your fresh face forward?

We can help you with a good skin care regimen. 605.334.2443 • www.bodygaragemd.com • 6301 S Minnesota Ave Suite 300, Sioux Falls, SD 57108 December 2014 | BizNOWmagazine.com | 23

BIZ Health

by Donna Farris

A HEALTHIER YOU: We’d all like to have a magic pill that makes us look and feel younger. Yet the real secret is healthier living. Dean Aguiling, MD, Internal Medicine Specialist with Avera Medical Group Internal Medicine, says obesity is a key reason for feeling old before your time. It makes people more prone to the onset of diabetes, heart attack, stroke, arthritis or joint pain.

5 STEPS TO LOOKING AND FEELING YOUNG!

Maintaining a healthy weight goes hand in hand with his top two tips for looking and feeling young: A healthy diet and exercise. “It’s a matter of caloric intake. Anything you take in that’s more than what you burn off is just going to stay there,” he said.

photo courtesy of Avera

Eat a healthy diet Each individual needs a given range of calories per day, depending on your age, weight and activity level. Use those calories to your best advantage.

Dean Aguiling, MD, Internal Medicine Specialist with Avera Medical Group Internal Medicine

“There are a lot of diets out there, but these are some general principles for healthy eating,” Dr. Aguiling said: Plenty of fruits and vegetables; complex carbohydrates found in whole grains; lean meats and protein foods; dairy products like skim milk; limited sugar intake; and healthy fats rather than trans fats or saturated fats. Avoid high-sugar drinks like soda. Instead, choose water, and drink at least eight cups each day. If you drink alcohol, drink only in moderation (no more than one drink per day for women; two drinks per day for men).

Exercise

24 | BizNOWmagazine.com | December 2014

“There’s no need for a prescription for exercise, yet moving from the couch to the treadmill is a hard transition,” Dr. Aguiling said. Make sure you have an exercise plan that will help you avoid injuries. Be aware that exercise can trigger existing conditions like heart problems or asthma, so check with your doctor.

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Recommendations call for at least 150 minutes of moderate aerobic exercise, like walking or biking, per week, or 75 minutes of more vigorous exercise.

Don’t smoke “There’s a myriad of risks involved with smoking,” Dr. Aguiling said, including heart attack, lung cancer, emphysema or COPD, blood clots, and more. “All these can push you toward an earlier death,” he said.

Business solutions:

Smoking takes a toll on your energy level and lung capacity. It also speeds up the aging process of the skin, i.e., sags and wrinkles.

- Workers Compensation

Take care of your skin

- Preventing and Managing Injury - Business Insurance - Hire Right Greg Tate, CWCA

There is no such thing as a “healthy tan.” Sun exposure and tanning beds not only can lead to skin cancer, but also wrinkles and other signs of aging. Wear a daily sunscreen on your face. Before going out in the sun, wear protective clothing and apply sunscreen 15 to 30 minutes before exposure, and reapply every two hours. Dry skin is another hazard in this area of the country. Instead of looking young and smooth, dry skin looks cracked, rough and reddened. Protect your skin in the winter with moisturizers. Avoid excessive washing, use low pH cleansers, and consider running a humidifier in your home.

Get plenty of sleep Nothing can make you feel down and tired more than not getting enough sleep. Adults should get at least seven to eight hours of good sleep a night. If you don’t feel rested, ask your doctor. You could be suffering from a sleep disorder, like sleep apnea or insomnia. To learn more about healthy living and other health topics, go to Avera.org and click on Health Information.

5024 S Bur Oak Place, Suite #117 • Sioux Falls 57108 Phone: 605 362.2616 • Cell: 605.376.1996 gregt@insspecialtygroup.com • www.insspecialtygroup.com

Why Real Estate? Why NOW?

SOLD

by Julie

There’s never been a better time to buy than now. I work with phenomenal people with an attitude of gratitude, who share each other’s knowledge. That’s why Keller Williams is No. 1 in the industry.

Why me? •P rofessionalism – My clients come first in every transaction. •S ioux Falls Native – I know what Sioux Falls has to offer, and I will match that with the needs of you and your family. •W ork ethic – I have a true Midwestern work ethic. My day doesn’t end until you are happy. • Ambition – I won't stop until your goal is met. •E nvironment – Keller Williams gives me a distinct advantage in working with you through state of the art technology. •L ong-term – I want my clients to be forever clients. I will be working for you from the day we begin until the day we close, providing the best marketing and advice possible.

Buying, selling, moving? I can help. Let’s talk.

Donna Farris is Lead Writer/Editor for Avera Health Marketing. She has 20 years experience in journalism and public relations and holds a Bachelor of Science degree in news editorial and public relations from the University of Nebraska at Kearney.

Call: 605-376-3560

Julie Bruflat, Realtor 5915 S. Remington Place • Sioux Falls, SD 57108 Office: 605-275-0555 • juliebruflat@kw.com

December 2014 | BizNOWmagazine.com | 25

BIZ Books

BOOK REVIEW

by Melissa Johnson

The Carpenter is the latest book by bestselling author Jon Gordon (The Energy Bus: 10 Rules to Fuel Your Life) which delivers a message of service, care and craftsmanship in a time where our world is shouting noisily about checking things off a list, and blazing through things faster and cheaper. Building success is not about working faster and building bigger, it’s about creating a masterpiece and putting love into your work. Business-owner Michael is on stress overload about the growing pains his company is facing. After a health crisis and resulting forced slowdown, Michael meets a quiet character full of wisdom known as The Carpenter, who teaches him about the art of creating a masterpiece. Michael learns from The Carpenter that a fast track to success does not mean satisfaction in his soul, and the Carpenter teaches him valuable principles about creating things of worth, showing care for your work and your life by serving those around you. It’s a quick read. Be prepared to highlight as you discover many key takeaways for your business. Michael learns that fast success does not satisfy his soul, he also learns that roadblocks do not necessarily equal stopping points. Michael runs into setbacks along the way which challenge his beliefs as he’s attempting to adapt to a new way of thinking.

At Carpenter11.com you’ll find resources to help expand your learning, and an Action Plan to adopt these concepts into your life.

The Carpenter will challenge you to think of failure as a pathway to success, and to “talk to yourself” instead of “listening to yourself.” This book focuses on putting love into action and invites you to consider your work as art worth doing with love. As a business owner myself, I’ve found The Carpenter to be a great book to share with my team. u

5 WARNING SIGNS OF HEARING LOSS 1. People mumble when they speak. 2. You hear but do not always understand. 3. You ask people to repeat themselves. 4. Ringing in your ears. 5. Difficulty understanding speech in a noisy background.

If you experience any of these symptoms give us a call, today! AUDIOLOGY SPECIALTY CLINIC 5124 S. Western Ave, Suite 4 • Sioux Falls, SD 57108 (605) 275-5545 • www.audiologyspecialtyclinic.com 26 | BizNOWmagazine.com | December 2014

RARE OPPORTUNITY! Own an Original Map of South Dakota (1891-1893)!

• Authentic 18” x 24” 1891-1893 rare color map of South Dakota • Maps are 120 years old! • Very limited supply • Rare gift or conversation piece for your office wall • Fundraiser for the Lake County Historical Society, Madison, SD • Excellent condition - $475, Good/ Very Good $325, Fair $200. • Can be purchased framed for an additional $175

Hurry! Contact Cynthia at 605-256-5308

Web First. Marketing Always.

Announcing the merger of local web development juggernaut, Gage e-Services with stalwart, ad agency The A Team. From this point forward we shall be known as The Gage Team and as such we provide sophisticated website development and online marketing solutions with a full suite of advertising and marketing services. Let’s face it, today your website better come first. Without one, your business simply doesn’t exist. Get that right and everything else is easy.

(605)332-1242 WWW.THEGAGETEAM.COM December 2014 | BizNOWmagazine.com | 27

Consider hiring an individual with disabilities, trained and transitioned by LifeScape. Over 60 businesses in our community already have! • Five Employment Specialists who help individuals identify job preferences and strengths. • LifeScape works with your business to find a good employee fit. • Coaching of your new staﬀ member while transitioning into the job. To learn more about LifeScape’s Employment Services, call Patrick Derrick at 605.444.9974.

2501 W 26th. St., Sioux Falls, SD 57105 605.444.9500 • 800.584.9294 • LifeScapeSD.org 28 | BizNOWmagazine.com | December 2014

! Biz Spiritual Series: Has a principle of faith helped YOU in business? Write us and tell us about it. At Biz, we believe that you cannot separate your spiritual self from who you are in business & how you run your business life. Spirituality – or lack of it – is reflected in every encounter we make, every business deal we do, with every person. Thank you to so many of you for your positive feedback to our ongoing series: Spiritual Principles & Business Success. View other articles in this series, starting with our July 2014 issue at www.biznowmagazine.com. We define spiritual strategies as part of an overall approach to life – ways of thinking, doing, and engaging with others that can enable us to live our best life and guide our everyday business transactions.

by Charlotte Hofer

BIZ Spiritual

Biz Spiritual Series:

COURAGE THE MOST ESSENTIAL VIRTUE IN BUSINESS

Aristotle called courage the first virtue, because it makes all of the other virtues possible. It isn’t just an important virtue in our personal transactions, but it’s significant in business as well. While there are other important business traits – leadership, creativity and innovation, negotiation and sales – they fade in the absence of courage. Leadership often involves making tough and unpopular decisions. That takes courage. Creativity and innovation are all about defying convention and tradition. That also takes courage. Negotiation and sales have a lot of rejection inherent, day after day. And that takes courage. Without courage, the strengths of leadership, creativity and negotiation all lose their power. The good news is, courage is a learnable skill. We all have the capacity to be more courageous, in every moment. It’s about taking action – sometimes just one small step when you know something is right. It’s about making the tough decisions – sometimes to

let go of a business outcome or a relationship you know you need to. It’s about letting go of control – having the confidence to trust your team – having faith in those around you. It’s about being open to new possibilities, directions and change. And it’s about speaking up when that silent voice whispers to you to do so; in the very small things as well as the life-changing moments. Doing nothing is easy; it’s an invisible mistake, yet inaction takes down empires. Courage isn’t about being fearless; it’s just about taking action even when you feel the fear. The difference between courage and fear is often a split second. And that’s the difference between ordinary men and heroes. u

Submission guidelines: 500 words or less, on how a principle of faith has helped you in business (such as honesty, humility, patience, gratitude, generosity, compassion) to: info@biznowmagazine.com If your article is selected for publication, you will be notified.

December 2014 | BizNOWmagazine.com | 29

BizNOW Calendar

Send items to: info@biznowmagazine.com

what's now

Dec. 1 – Jan. 11 Winter Wonderland at Falls Park Starts at 5:00 PM Dazzling light display at Falls Park, Sioux Falls. Free. Dtsf.com/events

Dec 3 YPN Morning Buzz 7:30 AM - 8:30 AM Panera Bread, Sioux Falls Network with other YPN members over a cup of coffee. Bring a friend. Dec 4 Brandon Mixer 5:00 – 6:30 PM Oakridge Nursery & Landscaping Mix with members, build trust, confidence and new customers. Dec 4 The Kringle 7:00 - 10:00 PM Icon Lounge, Sioux Falls YPN holiday party. Tickets $18, or two for $30, or $20 at door.

Dec 5 DTSF First Friday 5:00 – 9:00 PM Downtown Sioux Falls Featuring 27 artists at 19 locations in downtown Sioux Falls.

Dec 5 Madison Area Chamber Holiday Mixer 5:00 – 7:00 PM Depot Community Room, S. Egan Ave Call 256-2454 or chamberofmadisonsd.com.

Dec 16 SME Holiday Gala 6:00 - 8:30 PM Holiday Inn City Centre, Sioux Falls Guests with members only. Food, fellowship and entertainment. Festive attire.

Dec. 6, 13, 20 Downtown Holidays, Sioux Falls Noon- 4:00 PM Free horse-drawn wagon rides, depart from 12th & Phillips Dtsf.com/events

Dec 16 Brandon Network at Noon 12:00 - 1:00 PM Brandon Steakhouse, 1308 E Rushmore Drive, Brandon Mix with members.

Dec 8-23 12 Days of Christmas Promotion 8:00 AM - 5:00 PM Madison Chamber Businesses Shop and register to win. $250 in gift certificates given away daily from Madison merchants.

Dec 9 YPN Power Lunch 12:00 - 1:00 PM All Day Café, Sioux Falls Network over lunch.

Dec 9 Sioux Falls Chamber Mixer 5:00-6:30 PM First Bank & Trust, 110 N. Minnesota Ave. $3 RSVP to 605.373.2014

Biz Lunch Spotlight Need a nice spot for a quick lunch to conduct business? Johnny Carino’s With an easy on/off from I-29 on Louise, Johnny Carinos in Sioux Falls offers an upscale assortment of fine Italian dining at a good price with ample portions. From a healthy selection of salads and endless soups to full meals complete with all the parmesan you want and fresh breads. Combine business with pleasure by adding a glass of wine for your lunch.

Got a place we should know about? Send in your own review in 75 words or less - we’d love to hear about it! info@biznowmagazine.com

30 | BizNOWmagazine.com | December 2014

Dec 18 Siouxland Business After Hours 4:30 - 6:30 PM Hard Rock Hotel & Casino, Sioux City, IA Dec 18 SD Real Estate Investors Association 6:30- 8:30PM Keller Williams RE office, 5915 S. Remington Place, Sioux Falls

Dec 19 Holiday Jam with the Hegg Brothers 7:00 pm with a 2nd show at 8:00 PM Dakota Prairie Playhouse, N. Washington Ave, Madison

Jan 6, 2015 Brandon New Member Luncheon 11:30 AM - 1:00 PM Pizza Ranch, Brandon Welcome new members to Brandon Chamber. $10/member