Foreword
Miles Baron, Chief Executive, The Bingo Association
The minutes of the Bingo Association AGM on the 9th May were barely written before Rishi Sunak had asked the King to dissolve Parliament on the 22nd May.
The subsequent election of a Labour Administration on July 5th left the Bingo Association with a sense of ‘what now’ as we were agonisingly close to seeing the White Paper enacted. Whether you believe the paper to be positive or not for Bingo, at least we could all have moved on with some certainty after what felt like three years of debate and evidence gathering!
It is a changed political landscape now, with only fifteen conservative MP’s left with a bingo club in their constituency and ninety five labour MP’s. For the first time we have three Reform MP’s, one Green and eight Lib Dems representing their local bingo club. Despite this the BA hopes and has reason to believe that cross party consensus will be to see it implemented as soon as parliamentary time allows with little or no amendment.
A different administration also brings with new priorities and operators will need to monitor potential changes to Workers Rights and the Tobacco and Vapes Bill amongst others.
Some issues remain, such as the adoption of Martin’s Law and as previously mentioned implementation of the Gambling Act Review.
At the Labour Party Conference we were able to ‘sell out’ our Conference Bingo Session with five of the new parliamentary MP’s taking their turn to call a game of
Bingo as we look to build relationships with the new administration.
Meanwhile the Gambling Commission has certainly not gone away! The regulator continues to push ahead with a review of Gaming Machine Technical Standards which in its current form should be a big concern for all licensed bingo operators. The GC’S newly launched Gambling Survey for Great Britain is also a cause for concern where it looks like participation in Bingo and therefore the number of those experiencing harms from playing bingo in a club looks to be greatly exaggerated as a result of selection bias and vaguely asked questions.
So plenty to push back on and fight our corner on in the coming months and I haven’t even mentioned the budget!
On June 27th we hosted an excellent National Bingo Day celebration despite the event being sandwiched between the Euros and some record breaking hot days!
Finally I look forward to seeing many of you at the upcoming Bingo Association/National Bingo Game and Meeron roadshow in Leeds on the 21st November.
As always many thanks for supporting the Association and this great industry,
Miles Baron Chief Executive
Published in hard copy and digital format (available on our website at www.bingoconnect.co.uk), Bingo Connect covers all things bingo, from news of regulatory development and new products, to industry profiles and charity support. Bingo is at the heart of the community and Bingo Connect is at the heart of the bingo industry.
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National Bingo Week
A bigger, better celebration!
National Bingo Week was celebrated in style this year from 24th to 30th June, with National Bingo Day on the 27th being a particular highlight.
Bingo players across the UK enjoyed halfprice tickets for both afternoon and evening National Bingo Game sessions, where a £50,000 Jackpot and hundreds of club prizes were up for grabs!
One of the week’s most exciting moments came when reality star Gemma Collins made a surprise visit to a London Bingo Club, delighting regulars with an unannounced appearance as their bingo caller.
“The GC” (that’s Gemma Collins!) charmed the audience, even saying, “I’d like to do this as a full-time job.”
Gemma later shared the experience with her 2.2 million Instagram followers, encouraging people to support their local clubs during National Bingo Week: “Bingo brings everyone together...it’s a fun and cheap night out!”
On Friday 29th June, bingo clubs hosted a charity game in aid of Variety – The Children’s Charity, raising over £25,000. The bingo industry has now contributed nearly £2 million to the charity since 2015, demonstrating the generosity of bingo players nationwide.
The charity games also attracted 23 election candidates from various political parties, including Steph Peacock, Oliver Dowden, and Alex Norris. These candidates took the stage to call numbers in clubs, showing their support for the community.
Miles Baron, CEO of The Bingo Association, reflected on the event:
“We were delighted to celebrate National Bingo Week this year culminating in National Bingo Day again, with special games and prizes bringing all our bingo community together. We were also delighted to raise money yet again for our charity of choice Variety – the Children’s Charity. I would like to thank all our members for their support and helping once again to raise much needed funds for our charity of choice.”
For more information, contact alastair@nationalbingo.co.uk or visit the National Bingo Day website at nationalbingoday.co.uk
➜ Above: Labour’s Simon Lightfoot (centre) with Mecca’s Michael Palmer, customer Elaine Bell, Mecca’s Keeley Pape and customer Vicky Handforth
➜ Left: Labour’s Sarah Owen at Mecca Luton with cheque
➜ Above: Steph Peacock MP at Buzz Bingo Barnsley
Labour Party Conference 2024
Eyes down for charity bingo!
This year’s Labour Party Conference saw record-breaking attendance, with 20,000 delegates descending on Liverpool for the first Conference in 14 years where the party has been in Government. With 243 new Labour MPs joining the Conference, it was a great opportunity for our industry to meet these new faces, as well as catch up with our long-time supporters from across the Labour Party.
The Bingo Association was right at the heart of the action on the first evening (22nd September), bringing our ever-popular charity conference bingo event to provide a space for Labour members to blow off steam after endless policy announcements and debates in the day. Located right in the heart of the secure zone, the event was a resounding success, with more than 80 attendees and various MPs, their staff and councillors making up the room.
The Bingo Association was pleased to welcome a variety of special guest callers. First up was the UnderSecretary of State for Scotland Kirsty McNeill MP, kicking off proceedings with an exciting round which saw an unprecedented four full-house winners. Then it was the turn of the Minister for Democracy and Local Growth, long-term friend of the industry, and former Chair of the APPG for Bingo, Alex Norris MP. We were also joined by Taiwo Owatemi, MP for Coventry North West, and new MP for Blackpool North and Fleetwood, Lorraine Beavers. Our final caller was another new MP and self-confessed bingo enthusiast, Terry Jermy, who represents South West Norfolk and had already had a successful evening himself, having won three games in total. His two chosen charities, the Swan Youth Project and the Charles Burrell Centre, both received £200.
In total, the evening saw nearly £2000 raised for a range of charities, including White Ribbon UK, Women’s Aid, Girl Guiding UK, Endometriosis UK, and Scouts Group, making it a fantastic evening of fun and charitable giving. The successful event was the perfect end to the first day of the Labour Party Conference, with a great atmosphere of camaraderie that perfectly demonstrated the important role of bingo clubs in communities across Great Britain.
The event is one of many activities the Bingo Association is undertaking in the year ahead to ensure that land-based bingo maintains strong relationships with the Labour Government and the significant number of new MPs who now represent our clubs across the country.
➜ Lorraine Beavers, MP for Blackpool North and Fleetwood
We’re edging closer to our £2m target!
During this year’s National Bingo Week, the Bingo Association member clubs successfully raised over £25,000 for Variety – the Children’s Charity. An additional £1,900 was raised at the Bingo Association’s annual golf day, from attending bingo operators and key members of the supply chain, bringing our total fundraising efforts to over £54,000 so far in 2024.
We’re not stopping there, as more activities are planned across the industry to help us reach our ambitious target of £2 million by June 2025. We look forward to celebrating this milestone at a special event on the Terrace at the House of Commons next year, with the date to be confirmed.
As an industry, we’ve raised £1.9 million to date.
We extend our heartfelt thanks to you, the fantastic club teams, and your customers for the incredible and ongoing support.
In addition to funding buses, we’ve recently provided essential equipment to individuals across Great Britain, totalling £28,000. This equipment includes specially designed beds, mattresses, chairs, sensory room tools, and programs to support those
with special educational needs and disabilities. We are also excited to announce that we are planning our next bus presentation.
One recent example is a young individual with ASD, sensory needs, and mobility challenges (tip-toe walking). Their condition significantly impacts on daily life at home and in school. They suffer from social anxiety, are extremely vulnerable and lacks a sense of danger. Non-verbal and struggling with social interaction, they will benefit from the sensory equipment that helps to calm and manage their anxiety.
This equipment, which cost over £3,000, has been life-changing for the whole family, allowing them to live a more comfortable and fulfilling life whilst helping with happiness and a platform from which to learn, grow, and develop.
£1.9m Over Raised to date £1.5m
£1.25m £1m £750k £500k £250K
Mecca Bingo’s firstever cross-channel Slots Tournament a huge success
On Saturday, 18th May, Mecca Bingo launched its first-ever cross-channel Slots Tournament, uniting both online and retail players in a landmark event at its Luton club. Sponsored by Blueprint Gaming, the tournament featured 16 finalists—eight online and eight from Mecca’s venues— competing for a share of £25,000, including a top prize of £10,000. The evening kicked off with a lively reception before players entered head-to-head slot battles. In a dramatic final, Andrew Thorpe, 40, from Norwich, claimed victory with a thrilling spin, walking away with
the £10,000 jackpot. “I never expected to win—it was surreal! This prize will change everything, and I’m looking forward to celebrating with my family,” Andrew said, already planning a big holiday with his wife and children.
Robert Lee, Head of Meccabingo.com, shared his excitement: “This event brought together seasoned players and newcomers, showcasing the best of what Mecca has to offer. A huge thanks to Blueprint Gaming and congratulations to Andrew!”
bingo session the next day, marking a memorable evening for everyone involved.
All finalists enjoyed an overnight stay, goodie bags, and a celebratory
Family first: Stockton mum wins £50K on the National Bingo Game at Mecca Bingo
Joanne Bell, 43, from Stockton, has won a life-changing £50,000 at Mecca Bingo on Chandlers Wharf. The mother of four was playing the National Bingo Game with her mum, sister, and niece when she unknowingly hit the jackpot by calling ‘house’ within the first 16 numbers.
“I didn’t even realise I’d won until everyone around me started celebrating! It was so surreal,” Joanne said.
A regular bingo player, Joanne believes her niece brought her luck that night. In celebration, she’s decided to share the winnings with her family. “My mum’s retiring early now! She deserves it after working so hard all her life,” Joanne added.
With plans to renovate her home and take her first-ever holiday abroad, Joanne is making her family’s dreams come true.
Jess Heron, Mecca Bingo Stockton’s caller, said, “The atmosphere was electric. It was amazing to see the whole room come together to celebrate Joanne’s big win!”
➜ Joanne Bell celebrates her £50K win at Mecca Bingo Stockton with her relatives and Mecca’s Jess Heron.
£100,000 jackpot win
at Club 3000 Bingo Coatbridge during unique link game
In what turned out to be an unforgettable night for Club 3000 Bingo, nine of their clubs reached full capacity! Club 3000 Bingo in Coatbridge, in particular, was the site of a life-changing win, as Maureen Russell, a regular customer from Airdrie, took home a staggering £100,000 during a unique Link Game on Sunday, September 29th, 2024.
This exciting event marked Club 3000 Bingo’s firstever “Millionaires Night,” where all 24 of their clubs linked together for a special game that concluded with massive winnings across the country.
Alongside Maureen’s £100,000 jackpot, other big prizes were claimed, including £10,000 for a two-line win in Cardiff and £5,000 shared between Blackpool and Doncaster clubs for one-line wins.
For Maureen, who has been attending bingo at the Coatbridge club since its opening in 2006, the win came as a surprise. Attending the event with friends, including her best friend of 50 years, Maureen’s tradition of splitting any winnings with her best friend held firm, and this time, it was no exception.
“I love coming to bingo, and Club 3000 Bingo at Coatbridge is always a fantastic experience,” said Maureen. “The atmosphere was amazing, and I couldn’t believe it when I won. The staff were wonderful, and the whole club was buzzing with excitement. I’m still in shock and haven’t decided how to spend the money yet, but it’s an incredible amount that will change my life.”
And Coatbridge holds a special place in bingo history, as it still holds the record for the highest bingo jackpot ever won in the UK - £1.2 million on the National Bingo Game in 2008.
Louise Connelly, one of the managers on duty at Coatbridge, said: “It was a magical night. The atmosphere was electric, and we were overjoyed for Maureen. The moment she called for the full house, the entire club erupted with cheers. The joy from both staff and customers was overwhelming. We’re like a big family here, and we love providing opportunities for our bingo community to win big. Club 3000 Bingo is the place to be to win Big Money.”
In the wake of the success of the evening, Club 3000 Bingo is planning a special cheque presentation for Maureen in the coming weeks, where the celebrations will continue!
➜ Maureen celebrates her £100,000 win at Club 3000 Bingo in Coatbridge
Martyn’s Law moves forward: What you need to know about the latest changes
On 12th September 2024, the long-anticipated Terrorism (Protection of Premises) Bill, also known as Martyn’s Law, was introduced in the House of Commons by the Minister of State for Security, Dan Jarvis. This Bill represents a critical step towards ensuring that public venues and events are better prepared for potential terrorist attacks, with a focus on reducing physical harm and improving responsiveness.
What is Martyn’s Law?
Named in honour of Martyn Hett, a victim of the 2017 Manchester Arena attack, the Bill aims to protect the public by requiring venues to take reasonable steps to mitigate the impact of terrorist incidents. The specific measures required will vary depending on the size and nature of the premises, but the overarching goal remains the same: to make public spaces safer and more resilient to terrorist attack.
As the Bill progresses through Parliament, it has attracted scrutiny from various quarters, including the Home Affairs Committee, the business community, and campaign groups. Concerns were raised over the proportionality of the measures, particularly with regard to the financial and operational burden on smaller businesses.
The Government has taken these concerns on board and made significant adjustments to ensure that public protection is enhanced without placing undue strain on businesses.
Key changes to Martyn’s Law
is feasible for a smaller premises, ensuring flexibility in implementation.
• New approach to assessing capacity: Instead of relying on a strict assessment of venue capacity, the Government has adopted the more flexible ‘reasonable expectation of numbers of individuals present’ method. This change allows venues to better account for fluctuating attendance and provides a more accurate threshold for determining their obligations under the Bill.
Several important revisions have been made to the draft Bill in response to feedback:
• Training requirements: The Bill no longer mandates a specific, prescribed form of terrorism training. Instead, businesses will be required to integrate terrorism awareness into their own staff training programmes, tailored to the needs of their venue. This adjustment ensures that training remains relevant and practical without becoming overly burdensome.
• Regulatory oversight: The Security Industry Authority (SIA) has been designated as the regulator responsible for ensuring compliance with Martyn’s Law. While the primary focus of the SIA’s role will be to guide and support businesses, it will also have the authority to investigate non-compliance and issue civil sanctions, such as monetary penalties, where necessary.
Next Steps
The Bill is still in its early stages and will be debated at the Second Reading in the House of Commons on Monday 14th October 2024. As it moves through Parliament, further changes may be introduced, so businesses are encouraged to stay informed about developments.
• Raising the threshold for the Standard Tier: Initially, the threshold for the Standard Tier was set at premises with a capacity of 100 or more. This has now been raised to premises hosting 200 to 799 people. The revision ensures that smaller venues, which may not have the resources for extensive security measures, are not disproportionately affected.
• ‘Reasonably Practicable’ requirements: The Bill introduces a ‘reasonably practicable’ standard for both tiers, allowing venues to tailor security measures to their specific circumstances. This approach recognises that what is suitable and appropriate for a large event may differ from what
To support members in understanding their obligations under Martyn’s Law, The Bingo Association recommends visiting the ProtectUK website for the latest updates, alerts, and access to relevant training materials. You can find these resources at www.protectuk.police.uk
Celebrating women at the heart of Bingo
Bingo’s success today is built upon the shoulders of inspiring women who have made, and continue to make, significant contributions across the industry.
From the club floor to more senior roles, these women are leading with passion, purpose, and a relentless drive to deliver an unforgettable customer experience.
Whether they are working behind the scenes or at the forefront of customer service, these women embody the spirit of bingo: community, excitement, and connection.
Daryl
As Managing Director of Opera Bingo, Daryl oversees five clubs across the North-West, driving a focus on customer experience and community-building. Her journey into bingo wasn’t planned: she started at the company as an accountant in 2013 with no experience beyond seaside bingo, but quickly found herself immersed in the business.
As the industry continues to evolve, their influence will shape the future of bingo, ensuring it remains a welcoming, fun and safe space for all. This article celebrates just a few of the many exceptional women who are at the heart of the bingo world, showcasing their stories, achievements, and dedication.
Donna Kunyo Club 3000 Middleton
Donna has long been a vibrant presence in the bingo world, but her claim to fame came when she was crowned National Bingo Game Caller of the Year in 2019. Her showstopping performance, complete with a rendition of Dame Shirley Bassey’s This is My Life, wowed the judges and secured her the coveted title. Donna’s passion for bingo is evident not only in her ability to entertain a crowd but also in her deep connection with customers.
Before stepping into the world of bingo, Donna worked as an entertainer at Haven Holiday Parks, and this background shines through in her role as a caller. Her ability to interact with
customers, listen to their stories, and amplify their excitement when they win is what makes her stand out.
One of Donna’s funniest moments came when she accidentally left her microphone on while heading to the toilet, resulting in the entire hall hearing her belt out Reach for the Stars. It was a moment that had everyone, including herself, in stitches.
For Donna, the inspiration behind her work comes from the strong women in her life, particularly her mother. “My mum always taught me that anything is possible,” Donna says, adding that she hopes to set the same example for her own daughters.
Daryl credits much of her success to the collaborative nature of the bingo industry, where other independent operators provided guidance and great support as she learned the ropes. Her role has since evolved from crunching numbers to running day-to-day operations, always making time for a cup of tea and a chat with customers and team members.
A favourite moment in her year is the weekend breaks she organises for customers to Blackpool, where the fun of seaside bingo brings everyone together.
Daryl’s love for the community aspect of bingo is clear, and she’s not afraid to take on new challenges. Next up on her list? Learning to call bingo herself!
Davidson Opera Bingo
Jenny Brocklehurst
BJ’s Bingo
Jenny’s bingo journey began in 1994, when she was part of the team opening Mecca Bingo’s Knotty Ash club in Liverpool. Starting her training as a team member just before her 18th birthday, Jenny quickly climbed the ranks at Mecca, before moving to the independent bingo sector to become Deputy General Manager at BJ’s Bingo in Leigh in 2007, where she has thrived ever since.
For Jenny, bingo is a family affairher mother worked at the Top Rank Casino in Liverpool, and the bingo bug runs deep. The relationships she’s built over the years have created a
Nuala Lynch
Connaught Bingo
Nuala has been a fixture in the bingo industry since 1985, when she took her first job at Granada Bingo in Clapham Junction. Despite a rocky start (customers shouted at her during her first session!), Nuala quickly found her footing and fell in love with the bingo community. Over the years, she climbed the ranks, becoming a club controller and eventually an area trainer.
Nuala’s career is filled with anecdotes of charity work and community involvement, including raising money for ChildLine by pushing a bed from Kennington to Crystal Palace while pregnant, and later skydiving for the cause after giving birth to her daughter. Her dedication to charity work has continued throughout her career, raising thousands of pounds for various causes close to her heart.
Nuala is also a strong advocate
for Girl Guiding and has been a Brown Owl for 18 years. Being a trainer for young leaders, and a positive female influence on girls is something Nuala is extremely proud of.
In 2019, Nuala was recognised with an award as an ‘Inspirational Business Woman’ by the Sutton Business Awards for Women’s Group. She was also recognised for the work that she did with her business, helping those with mental health issues, and people from MENCAP to find jobs in the community.
Now Financial Director at Connaught Bingo in Herne Bay, Nuala’s love for bingo and her commitment to her community remain as strong as ever. Having met her husband Tony at Bingo, it’s fair to say that bingo not only shaped her career, but her family life as well!
second family among both customers and colleagues.
Jenny’s dedication extends beyond the bingo club, raising thousands of pounds for charities like Walking For Autism through sponsored walks, and even producing a staff naked calendar to raise money for Variety, the Children’s Charity (like Jenny says, “…the things you do for bingo!”).
Jenny’s love for bingo, her customers, and her community shines through in everything she does. Her latest project? Overseeing a full club refurbishment to give their customers an even more luxurious experience.
Demi Rawden
At just 27, Demi Rawden became one of Mecca Bingo’s youngest General Managers, and in the six years since, she’s managed eight venues across the country. Demi’s energy, drive, and passion for customer service have been recognised multiple times, most notably when she was named a finalist in Mecca’s General Manager of the Year awards in both 2022 and 2024.
Her career began when, at 18, she walked into Mecca Bingo Burtonon-Trent looking for part-time work while completing her business management studies. Fast forward to today, and she’s overseeing one
Elaine Graham BJ’s Bingo
Elaine’s bingo journey started back in 1999 when she joined Jarglen Bingo in Bloxwich at just 19 years old. What began as a part-time job quickly became her passion, leading her to rise through the ranks from team member to general manager at various clubs across the country, including Gala and Buzz Bingo. Elaine is now Deputy General Manager at BJ’s Bingo in Kitts Green, Birmingham, embracing a fresh challenge.
Her career is marked by a genuine love for bingo, which she believes is ingrained in her DNA. What keeps
her going is her customers and staff – she finds joy in making people’s days, whether it’s by calling numbers or offering a listening ear. During the COVID-19 lockdowns, Elaine made special efforts to check-in on vulnerable members, touching lives at a time of uncertainty.
From raising money for charity to celebrating every big win with her team, Elaine’s dedication to the bingo community is truly inspiring. A special source of pride is her two daughters, who love telling everyone that their mother is a manager at a bingo club!
Mecca Bingo
of Mecca’s busiest clubs. Recently, Demi completed Women at Rank’s career accelerator programme, developed by Mecca’s parent company, Rank Group, to support female managers looking to progress their professional journey. Demi credits the support and mentorship she’s received along the way: “Looking back, I honestly never expected to be a general manager in a multi-million-pound business, but if I could go back, I’d tell young Demi to drop any preconceived ideas of bingo, believe in herself and go for it.”
Nikki Henshall Regal Bingo, Bridlington
Nikki’s journey in bingo started as a teenager at the Hippodrome club in St. Helens, and over the years she has gained invaluable experience across multiple venues and roles including Majestic and Buzz Bingo. Today, Nikki is the co-Owner at Regal Bingo in Bridlington, a role she stepped into after reopening the club with her business partner Tim Clark following its closure during the COVID-19 pandemic. It was a potential dream, but also came at a huge personal and
financial risk. However, Nikki and Tim held a strong belief in the ‘club bingo’ experience as one that binds people of all ages and backgrounds together. From launching table service during lockdowns to hosting themed nights and customer excursions, Nikki has reinvigorated the local bingo scene, and the club is now thriving. Her advice to others? Do your homework, take the leap, and know that there’s so much support within the bingo community.
Sarah O’Neill
As the newly appointed Central Operations Director at Mecca Bingo, Sarah O’Neill plays a vital role in shaping the future of the business. Overseeing operations for 52 venues, Sarah’s journey in bingo began in 2004 when she joined Mecca parttime while studying law in Leicester. What started as a temporary role to fund her exchange year in Australia eventually turned into a fulfilling career, with Sarah progressing through various operational roles. She quickly made her mark, managing Mecca’s Beeston venue and later being
Jean Parton Buzz Bingo
Affectionately known as “Jackpot Jean,” Jean Parton has been a beloved bingo caller for over 30 years at Buzz Bingo. Her love for the game is matched only by her devotion to her customers, many of whom she knows by name.
Jean’s warmth, friendliness, and genuine care for others have earned her a special place in the hearts of players and colleagues alike.
Jean is well-known in her local community, where she regularly raises money for charity. For years, she has collected donations for the local children’s hospital at Christmas and
Mecca Bingo
named General Manager of the Year in Mecca’s North-West region.
A graduate of Mecca’s Management Academy, Sarah also holds a postgraduate diploma in leisure leadership and strategy. Today, Sarah balances her central leadership role with insights gained from her years working directly in clubs, ensuring that Mecca’s operations remain customerfocused and strategic.
Her passion for bingo and commitment to the future of the industry are evident, making her an inspirational figure within the sector.
Easter, and she participated in sponsored walks during her younger days.
Jean’s joy for life is contagious, and she’s often found at karaoke nights with friends, singing her favourite songs like Penny Arcade.
Despite her decades in the industry, Jean remains as enthusiastic as ever, dedicated to making every customer feel welcome and valued.
She’s a shining example of the heart and soul that women like her bring to bingo, demonstrating how the smallest acts of kindness can leave the biggest impact.
Heather Ufton Ritz Bingo, Belper
Heather’s bingo journey is deeply personal - her family has been involved in the gaming industry for decades. Heather first started working for her family’s business in 2004, taking charge of the bar and kitchen.
In 2008, they took the leap into bingo, acquiring the Ritz Bingo Club in Belper, where Heather found herself stepping into a leadership role on the bar and kitchen. Through tough times, including economic pressures and learning the ropes of the bingo business, Heather’s determination helped turn the Ritz Bingo Club around. Her leadership and efforts paid off,
building a strong customer base.
When her parents made the hard decision to sell the company to Real Fun Group in 2023, Heather continued running the club under its new ownership and was appointed General Manager.
Heather’s dedication to both the business and her personal pursuits is clear. Alongside running the bingo club, she’s pursuing a degree in Astrophysics from the Open University. Balancing this with her work is a testament to her resilience and drive, making her a proud part of the Belper community.
Leigh Foster Globe Bingo, Donnington
Leigh never imagined that a part-time job at 19 would turn into a 12-year career, but her time in bingo has been a journey filled with growth, learning, and success. Starting her bingo life in the kitchen team, Leigh worked her way up to become General Manager at Globe Bingo in Donnington, a position she’s held for three years.
Throughout her career, Leigh has faced challenges. But with a supportive network around her, she has flourished. Leigh is passionate about creating a welcoming, fun environment for both her team and
Sarah Calakovic Buzz Bingo
Sarah is fast becoming a powerhouse in the bingo world, overseeing 321 colleagues across 18 Buzz Bingo clubs as a Regional Manager. Her journey at Buzz started in 2016 as a Deputy Manager, and since then Sarah’s passion for people and bingo has seen her career flourish at Buzz.
Sarah’s leadership style is built on empowering her teams, fostering collaboration, and driving exceptional results.
During the pandemic, Sarah guided her clubs through unprecedented challenges, helping them navigate changing rules and uncertainty. Her calm, positive approach helped build a strong, resilient team that continues to thrive.
In 2024, her outstanding leadership was recognised when
she won Leader of the Year at the prestigious Women in Gaming Diversity Awards. Sarah said: “I’m very proud to have been recognised alongside other amazing ladies in the industry”.
Sarah’s colleagues often speak of the supportive, open environment she has created, where everyone feels heard and valued. Her mantra of “Empower, Collaborate, Triumph” is not just words, and it’s the foundation of everything she does.
Sarah purposefully fosters an environment of honesty and openness because she believes it’s the right way to get everyone working together for the greater good. And it’s working - Sarah’s region always rates high for ‘Culture’ in annual staff surveys.
The stories of these remarkable women showcase the vital role they play in the bingo industry, but they are also a reminder that success in this sector comes from the collective effort of an inclusive team. Bingo has always been about community, and that extends to those who work tirelessly behind the scenes to ensure its success. Women like those featured here are not just leaders in their own right; they are part of a broader network of talented individuals - both women and men - working together to drive the industry forward.
customers, and she’s proud to be part of Real Fun Group, a company that values fresh perspectives and dynamic leadership.
For Leigh, the best part of bingo is the people—whether building relationships with customers or working alongside her team.
She’s excited to continue leading her club and embracing the everchanging landscape of the bingo industry. As Leigh said, “It’s incredible to see more women breaking into the industry in more senior positions and being successful!”
Sarah’s vision and passion for bingo have made her an inspirational leader, not just in her region but across the whole industry.
Bingo’s rich heritage is rooted in tradition, but it is also a business that embraces change and diversity, evolving to meet the needs of today’s customers. The modern bingo sector is progressive and inclusive, welcoming all voices and ensuring that it remains a vibrant, exciting, and forwardthinking industry.
As we celebrate these inspiring women, we also look to the future, confident that bingo will continue to thrive with a collaborative spirit that honours its past while embracing new opportunities.
Buzz Bingo welcomes stroke support group
As part of Stroke Awareness Month in May, Buzz Bingo proudly partnered with the Stroke Association, inviting the Parklands Stroke Support Group to their Derby club for a special day out.
The Parklands Stroke Group, like other stroke support groups, provides a safe and encouraging space for survivors to rebuild confidence, try new activities, and learn more about life after stroke.
The group travelled from Long Eaton to the Derby club, where they enjoyed an afternoon of bingo, tea, and biscuits. For many stroke survivors, socialising can be a daunting challenge, with 1 in 4 feeling lonely or isolated since their stroke.
Over a 3-year partnership, Buzz Bingo is committed to creating a welcoming, friendly environment where stroke survivors can connect, play bingo, and have fun while rebuilding the social networks that stroke can disrupt.
To further support the cause, Buzz Bingo hosted a special charity bingo game on two Saturdays during Stroke Awareness Month, with 100% of net proceeds going to the Stroke Association. Limited edition Stroke Association dabbers were also sold, with all profits going directly to the charity.
Going for gold:
What your reaction to winning says about you!
With the 2024 Summer Olympics now behind us, the thrill of victory still lingers, and it’s not just athletes who have reason to celebrate. Whether it’s winning at bingo or cheering on a favourite team, how we react to success can reveal a lot about our personalities, according to body language expert Judi James. New research from Mecca Bingo found that nearly a quarter (22%) of Brits said their biggest celebrations came from watching their favourite athletes win, while 15% admitted that games like bingo—where cash prizes are up for grabs—triggered their most enthusiastic reactions.
Judi James identified the nine most common “winning reactions” and what they reveal about the person:
• Selfie-sharers: These winners celebrate by snapping selfies, eager to share their moment with the world. They thrive on recognition and love being in the spotlight.
• Secret Smilers: Subtle nods or smirks are the go-to reaction for these humble types. They enjoy
their win quietly, making sure not to overshadow others.
• Future Gazers: Often seen miming prayers or looking to the heavens, these winners believe in fate and are always thinking ahead to their next triumph.
• Weepers: Emotional and modest, these winners are overcome by disbelief. They may need a hug and reassurance as they process their good fortune.
• Victory Air-Punchers: With a powerful punch to the sky, these winners show they’ve overcome adversity and celebrate validation after facing past challenges.
• Power Posers: Whether striking Usain Bolt’s ‘To Di World’ pose or Mo Farah’s ‘Mo-bot’, these winners savour a brief moment of superiority in their signature style.
• Disbelievers: Wide-eyed and shocked, these winners are rare but cherish the moment once reality sets in.
• Boasters: These winners aren’t shy about flaunting their success, dancing or even taking a victory lap
to show off their competitive edge.
• Floor-Droppers: Lying flat on their back, these sophisticated winners savour the moment by shutting out everything around them to focus inward.
James explained: “Whether it’s watching an Olympian win gold or hitting the jackpot at bingo, our reactions to victory are often primal and instinctive. These responses can reveal a lot about who we are, as winning triggers a burst of euphoria that makes us lose our usual social inhibitions.”
Cheryl Gifford, Marketing Director at Mecca Bingo, added: “Watching our players celebrate a jackpot win is always a joy. We’ve seen every reaction, from the ‘Disbeliever’ to the ‘Victory AirPuncher’, and it’s all part of what makes bingo such an exciting experience.”
Dabbers Bingo –Comedy Caller of the Year
Photo credit: Shots London
Musical and Clowning Comedian Wins Dabbers Bingo Comedy Caller Contest 2024
In a surprising turn of events, musical clowning comedian Dru Cripps has been crowned the Dabbers Bingo Comedy Caller Winner 2024, taking home the £1,000 prize. Dru re-entered the competition as a wild card after fellow contestant Lil Wenker withdrew due to a medical emergency, turning what was already an exciting contest into an unforgettable finale.
On Sunday, 7th July, Dru performed to a sold-out crowd at Dabbers Social Bingo, wowing the audience with his unique combination of improv, beatboxing, and mime - all while calling bingo. His rave-inspired routine, complete with dance moves and comedic flair, brought a fresh energy to the stage and secured him the most audience votes.
Reflecting on his unexpected win, Dru said, “I found out the night before I was back in the competition! It felt a bit like a clown stepping in when the lion tamer has been eaten.” In true sportsmanship, Dru plans to share his prize money with Lil Wenker, the contestant he replaced.
Hosted by BBC New Comedy Award finalist Sikisa Bostwick, the event featured top-notch performances from other finalists, including Australian stand-up Kat Dellar and 80s game show host impersonator James Watkins. The judging panel, composed of entertainment industry pros like Kirsty Taylor from Latitude Festival and events producer Jerome Bernard, praised Dru’s innovative performance.
Dabbers Social Bingo founder Jonny Unknown summed up the night: “The energy was electric, and Dru’s win was well-deserved. But, as always with Dabbers, there was plenty of last-minute drama!”
➜ Above: Winner Dru Cripps Left: The comedian Sikisa (from live at the Apollo & BBC Comedy Awards)
Below: Contestant Freddie Main AKA Babs Romance
Bingo hat-trick!
Three players take home
£150K on the National Bingo Game across Mecca Bingo clubs
In an extraordinary week this July, three lucky players hit the jackpot at Mecca Bingo venues in Blackpool, Wakefield, and Knotty Ash, collectively taking home a whopping £150,000 in just four days!
The winning streak kicked off on Wednesday, 10th July, when a player at Mecca Bingo Blackpool scooped the £50,000 jackpot in the National Bingo Game. The stunned winner is already planning to spend her winnings on a well-deserved holiday abroad. Lenny Lubega, General Manager at Mecca Blackpool, said, “There was something special in the air that night. Everyone was buzzing with excitement, and we couldn’t be more thrilled for her!”
Just two days later, on 12th July, a second £50K jackpot winner emerged at Mecca Bingo Wakefield. The regular player, who had mentioned spotting a magpie and feeling lucky, was overwhelmed with joy when her numbers hit. “The whole venue erupted with cheers. She had never won before, and there were a lot of happy tears as players rushed to congratulate her,” shared Michael Palmer, Assistant Manager at Mecca Wakefield.
The winning streak continued at Mecca Bingo Knotty Ash, where the third player won £50,000 on 14th July, just days after returning from holiday. General Manager Lucy Coy said, “It was the Euros final, and the atmosphere was already electric. When the winner realised they had triggered the jackpot within 16 numbers, the whole club went wild!”
Andy Crump, Managing Director at Mecca Bingo, summed up the excitement: “It’s almost unheard of to have three £50K winners in such a short space of time. The energy in all three venues was incredible, and we couldn’t be prouder of these amazing wins. We’re looking forward to celebrating even more in the future.”
The future of high street bingo: Buzz Bingo transforms its Borehamwood club
Buzz Bingo’s Borehamwood club has officially moved into a new location just across the road from its previous home - and it’s more than just a change of address. The club has undergone a complete transformation, offering a fresh, modern space that’s designed to enhance the bingo experience for members and newcomers alike.
Housed in the unit that once belonged to Prezzo, the newly revamped club boasts a contemporary, state-of-the-art “bingo lounge” atmosphere. Players enjoy stylish décor, comfortable seating, and a layout that makes the gaming experience more inviting. In addition to classic bingo, the revamped Slots Room is packed with the latest slot machines and games, offering even more entertainment for visitors. To top it off, a brand-new menu has been introduced, featuring tasty options like paninis and halloumi fries - perfect for a bite between games.
Dinesh Pandithurai, General Manager at Buzz Bingo Borehamwood, is excited about the new chapter for the club. “We’re thrilled to offer our community the bingo they love, but with a fresh new look and vibe. The new location is just across the road, so our regulars won’t have to travel far to enjoy the updated space. We can’t wait to welcome everyone!”
The club’s transformation is a testament to the dedication of Buzz Bingo’s Remarkable People. The Borehamwood team played a crucial role in bringing this vision to life, from the planning stages through to the grand opening. Their hard work has created a space that’s welcoming, fun, and poised to become a local favourite.
Supporting the future of land-based Bingo
While Wexel Gaming may be best known for its groundbreaking Bingo Plus network, and innovative products like Microbet Roulette, it’s important to remember that at the heart of the business lies a long-standing commitment to the land-based bingo sector.
Through its sister company, Leisure Electronics, the business has spent decades providing bespoke equipment and refurbishment solutions to bingo halls across the UK.
This focus on the core needs of traditional bingo clubs has made Leisure Electronics a trusted partner for operators looking to modernise their facilities while maintaining the essence of the game their players love.
Keeping bingo at the heart of communities
A recent example of this dedication can be seen in the major refurbishment work carried out at Castle Bingo in Neath, Wales. As part of a significant uplift to prepare for new carpeting, Leisure Electronics was responsible for the relocation of the MCB rigs and the installation of large fixed-screen Electronic Bingo Terminals (EBTs).
These innovative screens are revolutionising the way players engage with the game, allowing them to purchase tickets via their account and enjoy MCB and slot games without ever leaving their seat. Designed with practicality in mind, the tables comfortably accommodate food and drink without disrupting traditional bingo gameplay.
Each club will benefit from Leisure Electronics’ commitment to creating seamless, high-tech bingo environments that enhance the player experience without losing the
traditional appeal of the game.
Speaking on the partnership, Jodie Davies, Director of Operations at Castle Leisure, commented:
“Leisure Electronics and Castle Bingo have had a fantastic working relationship for many years, with them providing installations, refurbishments, and service visits across all of our venues. The recent refurbishment at Neath is no exception, and we’re thrilled with the results”
This success at Neath is only the beginning. Following the positive reception of the EBTs, similar installations are now underway at Castle Bingo clubs in Merthyr Tydfil, Corby, and Bootle.
Innovation in club design
Leisure Electronics has also recently supported a comprehensive project at Carlton Bingo in Inverness. It included the installation of new carpeting, equipment uplifts, and the creation of a “lively lounge” – a designated space where players can enjoy a more relaxed atmosphere without adhering to the usual quiet rules during gameplay. This innovation reflects the growing demand from bingo players for more social and engaging environments, while still offering the classic bingo experience in adjacent areas of the club.
In addition to the lively lounge, Leisure Electronics installed five tables of four-position Electronic Bingo
Terminals, offering greater flexibility and interactivity for players.
Shaun Gibson, Managing Director of Carlton Bingo, shared his experience:
“Carlton has worked with Leisure Electronics for over 20 years on various projects throughout our clubs. Most recently, they were involved in a major refurbishment of our Inverness Club, moving existing equipment and installing new fixed MCB tables and positions, along with a new Caller’s Console. The team were efficient and coordinated well with our other contractors on the project. The standard of work is always spot on.”
The success of this installation has led to discussions about expanding the number of EBTs in the club, reflecting the growing demand for more integrated digital solutions in bingo environments.
Ongoing projects and future plans
The success of recent projects has already generated further interest from other major operators. Leisure
of Leisure
Electronics has received enquiries from Club 3000, Shipley’s Bingo, and Real Fun Group clubs, proving that demand for its high-quality, affordable, and bespoke hardware solutions continues to grow.
With decades of experience in providing tailored solutions to landbased bingo clubs, Leisure Electronics is ideally positioned to meet the needs of operators large and small. Whether it’s new-build clubs or refurbishment projects, the team’s unique combination of design expertise, manufacturing know-how, and a deep understanding of the bingo industry ensures that Leisure Electronics consistently delivers products that work for both operators and players.
A partnership for success
One of the key reasons Leisure Electronics has become a trusted name in the industry is its deep understanding of both the operational challenges and the player experience.
The team’s vast experience
across all aspects of gaming –from manufacturing and software development to day-to-day operations – gives them a unique insight into how to create products that fit seamlessly into clubs while enhancing player engagement.
This approach extends beyond just bingo halls. Leisure Electronics has provided innovative solutions for a wide range of venues, from plush casinos and international cruise ships to smaller AGC and betting operators. This flexibility and attention to detail are key to their ability to offer bespoke solutions tailored to the specific needs of each client, whatever the size or scope of the project.
Delivering affordable, bespoke solutions
What truly sets Leisure Electronics apart is its ability to deliver affordable, bespoke hardware solutions without compromising on quality. This is thanks to a unique design and assembly structure that keeps
component and manufacturing costs low, as well as long-standing relationships with trusted manufacturing partners. The result is beautiful, high-performance products that don’t come with the heavy price tags typically associated with cuttingedge technology.
A bright future for land-based Bingo
As the bingo industry continues to evolve, Wexel Gaming and Leisure Electronics are leading the charge in ensuring that land-based bingo remains a vibrant and essential part of the gaming landscape. Their commitment to delivering innovative, affordable, and practical solutions for club refurbishments and new-build projects alike demonstrates a deep understanding of the sector’s needs.
SAVE THE DATE for the BA’s Roadshow!
A must-attend event for all members
Mark your calendars for Thursday, 21st November 2024, as the Bingo Association is set to host its much-anticipated 2024 Roadshow, taking place on Thursday 21st November 2024, at the Neville Suite of the Hilton Leeds City from 2.00pm to 4.30pm
This event is a vital part of the BA’s commitment to keeping members informed, providing a platform for insightful discussions, networking opportunities, and expert presentations.
Open to all BA members and associates, the day will begin with lunch served at 12.45pm, offering attendees a chance to connect and network before the session begins. We encourage members from all levels and specialist areas, including General Managers, Head Office teams, and field-based staff, to attend.
The Roadshow agenda will include
essential updates on Meeron and the National Bingo Game Association (NBGA), ensuring members are fully briefed on current BA activities and industry developments.
Of particular interest this year will be a deep dive into the Gaming Machine Technical Standards Consultation, which may have significant implications for the industry. To guide members through these changes, Graham Burgin from the Gambling Commission will join us to provide expert insights into the consultation and its potential impacts.
Jenna Lothammer from GamCare will also be presenting on industryspecific training courses designed to enhance player protection and promote responsible gambling across bingo operations.
A full agenda will be sent out closer to the event, but attendees can expect a packed afternoon of valuable information and networking
opportunities. Whether you’re looking to stay ahead of industry changes, learn more about regulatory developments, or connect with fellow bingo professionals, the 2024 Roadshow is not to be missed.
If you would like to attend, please contact Sharon Salmon at sharon@nationalbingo.co.uk as soon as possible, including whether you will be joining us for lunch and noting any dietary requirements. Spaces are limited, so early registration is advised.
C£50,000 National Bingo Game jackpot winner at Carlton Bingo Inverness
aitlin Neilson, 22, from Inverness, had an unforgettable evening on 8th July when she won a life-changing £50,000 jackpot on the National Bingo Game at Carlton Bingo. Playing alongside family and friends, Caitlin’s numbers came up, securing the massive top prize.
A mother of two, Caitlin expressed her joy: “It feels so unreal, like living a dream. I can go on holiday, pay off debts, and save for my children’s future.”
Club manager Sam McKenzie added, “We are all delighted
for Caitlin and can’t wait to celebrate with her and our customers soon.”
Alastair Stewart, Head of Commercial Operations at the National Bingo Game, also shared his excitement: “We are thrilled for our lucky National Bingo Game £50,000 Jackpot winner at Carlton Bingo in Inverness. We hope that Caitlin and her family enjoy the winnings. Clubs big and small can all win BIG on the National Bingo Game, and we love making winners”
Carlton Bingo’s golf day tees off in support of Variety
On 22nd August 2024, 42 dedicated golfers gathered at the stunning Carrick Golf Course, situated on the banks of Loch Lomond in Scotland, to compete in the annual Carlton Golf Day in support of the Bingo Association’s nominated charity, Variety.
Despite three days of relentless rain leading up to the event, the skies cleared just in time, much to the relief of the golfers who had traveled from across the UK to take part.
Now in its ninth year, the event is organised by Stephen Morrison, Compliance Director at Carlton. This year’s outing was particularly special, as for the first time, representatives from all the major bingo operatorsboth large and independent - came together for the day. Joining them were key contractors who work closely with the sector, alongside supporters who play an integral role in making the event a success.
A special thank you goes out to Shipley Creative and Club 3000, whose
generous financial contributions helped make this year’s charity day possible.
The companies represented included industry heavyweights such as BJs Bingo, Buzz Bingo, Mecca Bingo, and Club 3000, as well as several sector suppliers like Cowells, Leisure Electronics, and Novomatic, among others.
The golfers took off from both the 1st and 10th tees, soon enjoying spectacular views of the Scottish hills, including Ben Lomond and Loch Lomond itself. While the scenery was breathtaking, some of the golf left room for improvement, but a few standout performances earned prizes at the evening’s clubhouse dinner:
• Best Individual Stableford: Richard Laciok (Globe Bingo) – 37 points.
• Best Combined Team Stableford: Kevin Temple (Novomatic Gaming), Ian McIntosh (Guest), Jake McCaffery (Carlton, Dunfermline) –92 points.
• Nearest the Pin: Mark Woodhouse
(Dalriada Trustees) and Jake McCaffery (Carlton, Dunfermline).
• Longest Drive: Jonathan Morrison (Guest).
Though the day was filled with camaraderie and fun, its main goal was to raise money for Variety. Through the generosity of participants, a total of £1,290 was raised, which will be added to the Bingo Association’s growing total.
Carlton would like to extend their heartfelt thanks to everyone who attended, especially those who travelled long distances to participate in this worthy cause.
Buzz Washington and Sunderland tackle the Race For Life 2024
In early January, the idea for a team-building day was raised at Buzz Washington, and what better way to strengthen bonds and give back than by participating in the Race For Life Pretty Muddy for Cancer Research?
Agroup of eight colleagues from Buzz Washington and Buzz Sunderland eagerly signed up for the Herrington Park event in June, calling themselves Team ‘Shake Your Balls’
However, in the weeks leading up to the race, one of the team members had to drop out, reducing the group to seven. With excitement building, fundraising efforts kicked off both individually and through in-club activities, quickly gathering momentum and support from family, friends, and customers. But, just as race day approached, disaster struck – heavy rain led to the event being cancelled at the last minute due to waterlogged grounds.
Undeterred, the team transferred their entries to the next local Race For Life Pretty Muddy event at Newcastle Town Moor in July. Despite the change of date, only five participants were able to continue. Nonetheless, Donna and Jon from Buzz Sunderland kept their fundraising efforts going strong and remained valuable members of the team in spirit.
On race day, the Buzz Washington five—Debbie, Kim, Sam, Kyle, and Vicky—faced what can only be described as horrendous conditions. Battling freezing rain and soaking wet obstacles, they powered through the mud, sticking together as a team every
step of the way. Though the weather was far from ideal, the team’s energy and camaraderie shone through, making it an unforgettable experience.
The success of the event wasn’t just measured by how much mud was conquered, but also by the astonishing amount of money raised. Thanks to the overwhelming generosity of family members, customers, and supporters from both clubs, Team ‘Shake Your Balls’ raised an incredible £4,233.42, including £162.50 in Gift Aid.
The experience was such a success that the team is already looking forward to taking part again next year!
A heartfelt thank you goes out to everyone who contributed and to the participants themselves: Donna and Jon from Buzz Sunderland, and Sam, Kim, Kyle, Vicky and Debbie from Buzz Washington. Your effort, determination, and teamwork made it a day to remember, and we’re so proud of what you’ve achieved.
Scotland’s luckiest club strikes again!
Club 3000 Bingo in Greenock celebrated yet another huge National Bingo Game jackpot on Saturday, 29th June 2024, as part of National Bingo Week.
Aretired local lady won the £50,000 Community Prize on the National Bingo Community Game. The jackpot was shared among 150 customers, each receiving £335 - making everyone a winner! This marks the club’s sixth big jackpot win in recent years, solidifying Greenock’s status as Scotland’s luckiest town for bingo.
The lucky winner, a regular at the club, scooped the house prize of £1,000 as well as her share of the £50,000 Community Jackpot. Overjoyed, she said, “The money will go towards our holiday to Gran Canaria, and I’m so happy everyone in the club
received part of the prize. It makes the win even more special!”
Andrew MacDonald, Assistant Manager at Club 3000 Greenock, added, “The atmosphere was electric when everyone realised they’d won. This is our sixth jackpot win, and we’re proud to be Scotland’s luckiest bingo club!”
£275,000 in National Bingo
Game jackpot wins for Club 3000 Cardiff
Club 3000 Bingo in Cardiff is proving to be one of the luckiest bingo clubs in the country, with four huge jackpot wins totalling £275,000 in just a few months.
On Monday, 12th August, a local man scooped a staggering £50,000 on the National Bingo Game, marking the second big win at the club in a month.
The recent £3 million refurbishment at the Cardiff venue seems to have brought not just a fresh look, but plenty of luck to its customers.
Among the four lucky winners is a 25-year-old woman who, while wishing to remain anonymous, couldn’t hide her excitement.
“It was unbelievable. I come with my friends every couple of weeks
for a good night out and to catch up socially. I was totally overwhelmed when my numbers came up and I realised I had won the huge £50,000 prize, it was surreal. It is going to make such a huge difference as I am going to use it as a deposit to buy my first house… the win really is life changing for me. The staff were amazing, and everyone celebrated with me.”
Stephen Pidgeon, Head of Operations, was equally thrilled about the club’s success.
“We have had several reasons to celebrate recently. Not only have we invested in the club to provide
our customers with the best bingo experience ever, but we’ve also had four huge jackpot wins in the last couple of months. It was another amazing evening at Club 3000 Cardiff, bingo really is for all ages, and everyone has a fantastic night out. The atmosphere in the club was electric when the most recent winner called all the numbers, nights like these are what make bingo so special.”
With four major wins since the club’s refurbishment, Cardiff is not only the luckiest city in Wales - but it may also be one of the luckiest cities in Great Britain!
Coronet Bingo Didcot hits the National Bingo Game jackpot – TWICE!
It’s been an extraordinary few months at Coronet Bingo in Didcot, where this small, independent club has made headlines by producing two massive £50,000 National Bingo Game jackpot winners in quick succession.
This rare feat has not only brought joy to the lucky players but also created a buzz throughout the local community and the broader bingo industry.
The first win occurred on 18th June, during what seemed like an ordinary Tuesday evening. A regular player, who wishes to remain anonymous, was enjoying her usual bingo session when all her numbers came up on the National Bingo Game. She was stunned to find she had won the top prize of £50,000.
Josh Davis, manager of Coronet Bingo, recalled the moment: “It was a typical session until it became anything but! The atmosphere in the club was fantastic, and everyone was thrilled for the winner. We are so happy for her and know this win will change her life.”
Laurie Carpenter, proprietor of Coronet Bingo, added, “We’ve always said that bingo is about more than just winning; it’s about the social experience. But it’s fantastic that our small club can have such a positive impact on people’s lives
with these big wins.”
If that weren’t exciting enough, just weeks later, on 3rd August, the club celebrated another life-changing win. A 25-year-old woman from Oxford, also wishing to remain anonymous, was playing the National Bingo Game at Coronet with a group of friends.
Despite being new to bingo, she hit the jackpot, securing yet another £50,000 prize. She has plans to buy a new car and put some of the winnings towards a deposit on a house.
Sean Tucker, the manager on duty that evening, said, “All of the customers in the club were overjoyed for the winner. It was an amazing experience to witness someone win such a huge amount. Honestly, I think I was more nervous than the winner! It’s incredible that our little club has had two big wins in just a couple of months.”
Alastair Stewart, Head of Commercial Operations at the National Bingo Game, expressed his excitement for Coronet Bingo’s streak of good fortune: “We are thrilled for the lucky winners at Coronet Bingo in Didcot. It just goes to show that clubs of all sizes can win BIG on the National Bingo Game. This small, independent club must be the luckiest in the area! We love making winners and hope these recent winners enjoy their well-deserved prizes.”
With two £50,000 jackpots won at Coronet Bingo within weeks, the club has proven that you don’t have to be a big venue to enjoy the big wins. These victories have brought excitement not only to Didcot but also to the entire bingo community, reinforcing the idea that luck can strike anywhere, at any time.
Independent regional finals complete!
Lining up for a fantastic Grand Final
The bi-annual National Bingo Game Caller of the Year 2024 Grand Final is gearing up to be an exciting showcase of all that makes bingo great—fun, entertainment, community spirit, and of course, fantastic bingo! Callers, Presenters, and Hosts from across The Bingo Association have been competing in regional finals, leading up to what promises to be an unforgettable Grand Final.
This year, independent operators participated in three regional qualifying events, while Mecca and Buzz Bingo selected their champions through internal competitions.
The first regional qualifier took place on 28th July 2024, hosted by Club 2000 Bedford, where an enthusiastic crowd of 400 watched competitors from the Midlands and South East. After a lively contest, Kara Smith from Club 3000 Ipswich was selected to move on to the Grand Final.
On 18th August, Scotland and the North descended on Apollo Rhyl for the second qualifying event, where 250 bingo lovers created an electric atmosphere. Despite a few last-minute withdrawals, the day ran smoothly, and Anton Fletcher from Castle Bootle and Tim Dobson from Club 3000 Blackpool both secured their spots in the Grand Final.
The final regional event was held at Castle Nantgarw on 1st September, with seven contestants from Castle’s Welsh clubs competing. The playing crowd of around 400
were treated to a number by the local male voice valley choir, with one lead vocalist being Travis George, a previous Britain’s Got Talent finalist. By the end of the afternoon, Debra Phillips of Castle Merthyr Tydfil had earned her place in the Grand Final.
Meanwhile, Buzz Bingo is set to hold their own contest on 15th September in Derby, where they will select their finalist from among talented callers like Alex (Colchester), Issy (Live Bingo team), Jordan (Darlington), Megan (Wakefield), Michael (Liverpool Croxteth), and Rosemary (Borehamwood).
And in July, Mecca Bingo held the national final of its own search, with six seasoned callers from Mecca clubs going head-to-head, having battled their way through a series of regional heats. Kelly Horton, who has been at Mecca Bingo’s Brierly Hill club for 17 years, initially wowed the judges with her enthusiasm and rapport with customers, and in the final called the perfect game of bingo to secure her place at the Grand Final.
Alastair Stewart, Head of Commercial Operations at the NBGA, praised the competition: “The competition to date has highlighted everything good about bingo, bringing different bingo communities together for the day to spend time doing what they love; Some entertainment, great fun and bingo, supported by quality food and one or two drinks, with the
➜ Left to Right: Mike Hutchinson, Merkur Lowestoft / Kara Smith, Club 3000 Ipswich / Luke Haynes, Shipley’s Kidderminster / Garry McWilliams, Castle Barnes Hill / Dean Briers, Palace Coalville / Niko Adily, BJ’s Bingo Kitts Green / Alastair Stewart, National Bingo Game Association
bingo caller’s putting themselves front and centre to ensure the day runs perfectly. We’re grateful for Club 2000, Real Fun Group and Castle for hosting so brilliantly and for Adam, Robert and Marcus and their club teams for delivering such brilliant events.
The support of Mecca, Buzz, Merkur, Club 3000, Shipley’s, BJ’s Bingo, Castle, Bingo Plus and Palace Coalville in encouraging their team to enter, plus sending a coach of supporters has ensured all attending have had an experience that will last long in the memory and will be talked about. The Grand Final is shaping up to be another incredible day!”
The Grand Final, hosted by Mecca Bingo, will take place at their Wakefield venue on Sunday, 17th November 2024. The finalists are:
• Kelly Horton, Mecca Brierley Hill
• Kara Smith, Club 3000 Ipswich
• Anton Fletcher, Castle Bootle
• Tim Dobson, Club 3000 Blackpool
• Debra Phillips, Castle Merthyr Tydfil
• Gary Wilson, Holiday Parks & High Street Bingo
• Buzz Bingo Finalist (TBC)
We wish all the finalists the very best of luck as they prepare for what promises to be an epic Grand Final!
➜ Left to Right: Emma Bond, Neath / Richard Leyshon, Cardiff Newport Road / Paul Stephenson, Neath / Carl Wembridge, Merthyr Tydfil / Kerry Mills, Canton / Andrew Clarke, Merthyr Tydfil / Debra Phillips, Merthyr Tydfil
➜ Left to Right: Anton Fletcher, Castle Bootle / Tim Dobson, Club 3000 Blackpool / Gary Wilson, Bingo Plus / Alex Forbes, Club 3000 Blackpool
A new era for Cricklewood and Northampton
Buzz Bingo has just completed one of the most exciting acquisitions in the bingo sector this year, with the purchase and rebranding of two major bingo clubs—Cricklewood in London and Northampton.
These high-performing venues, formerly part of the MERKUR group, are now fully integrated into the Buzz Bingo family, and the transition has sparked excitement across the industry.
For years, Cricklewood (pictured below) has held the prestigious title of Britain’s biggest bingo club. With over 3,500 winners each month and an impressive payout history, including a Guinness World Record for the largest single bingo house prize of £100,000, this club is legendary in the bingo world.
The club’s General Manager, Steve Young, reflected on the journey:
“Cricklewood is Britain’s biggest bingo club, and with that comes a lot of pride and responsibility. The transition to Buzz has been seamless because they’ve allowed us to keep doing what we do best - delivering ‘Bigger, Better Bingo’ to our customers. We’re excited about the future and continuing to ensure Cricklewood offers the best bingo experience in the country.”
And on Sunday 29th September, Buzz Bingo held their launch day at
Cricklewood, where players had the chance to win 4x £25,000 houses, making it one of the most exciting evenings the club has seen in years.
The Northampton club is another jewel in Buzz Bingo’s crown. Known for its community spirit and loyal customer base, the club is now thriving under the Buzz brand.
Richard Davies, General Manager at Northampton, explains how the change has impacted the venue:
“Taking on the role at Northampton was a fantastic opportunity for me to experience a different way of working. The investment they’ve put into updating the club is clear, and customers can see that we’re staying true to what they love about bingo, while making it even better.”
Northampton’s launch day was on Sunday, 6th October, offering 4x £5,000 houses - its biggest prize giveaway since before the pandemic.
Like Cricklewood, the Northampton team and their customers had a fantastic evening.
These acquisitions mark a significant milestone for Buzz Bingo as they continue to enhance their footprint, but it’s also a reflection of the growing popularity and resurgence of bingo in the UK.
An afternoon to remember in Bridlington!
Sharon O’Brien from Doncaster, 65, had an unforgettable afternoon on 8th June when she called house on a life-changing £50,000 National Bingo Game jackpot at Regal Bingo in Bridlington.
Aregular visitor with her husband and grown-up son, Sharon was overjoyed to win the top prize on the
National Bingo Game during a relaxed Thursday afternoon session.
A Crown Court security officer, Sharon and her husband often visit
Buzz Bingo honour long-serving colleague
In September, Buzz Bingo Sheffield Parkway said goodbye to long-serving colleague Helen Callaghan, who retired after an impressive 39 years with the business. Regional Manager Mike Ellis acknowledged her decades of hard work and dedication, sharing that it was an “honour and privilege” to present Helen with a token of appreciation as she finished her final shift.
General Manager Steve Edwards added, “Helen has been the heart and the soul of this club for decades. Her hard work, loyalty, and support have made a truly lasting impact. Everyone wishes her a long and happy retirement.”
Bridlington, staying at a nearby caravan park. They’ve become wellknown to Tim and Nikki Clark, the club’s owners, having visited regularly since the club opened in July 2021.
Still deciding how to spend her windfall, Sharon said, “I thought I’d won £1,000 at first! It was a total shock when Tim confirmed it was £50,000. I’ll pay off my car first and take time to think about how best to use the rest as I approach retirement.”
Tim Clark, Director at Regal Bingo, described the excitement in the club: “It was a typical afternoon session until it wasn’t! As soon as Sharon’s win was confirmed, the atmosphere was electric. Sharon and Nigel are wonderful people, and we’re thrilled that the bingo gods were smiling on them that day!”
www.regal-bingo.co.uk ➜
On Buzz Bingo’s colleague app, Helen chimed in with her own reflections, “Thank you so much, everyone. I’m going to miss you all and the job I’ve absolutely loved.” It’s safe to say the feeling is mutual!
Double Delight!
Two
£50,000
National Bingo Game jackpot wins in 4 days at Club 3000 Bingo Hyde Road
If you’re feeling lucky, Club 3000 Bingo on Hyde Road, Manchester, is the place to be! In an extraordinary stroke of fortune, two local players have each won £50,000 in just four days while playing the National Bingo Game - bringing the total to an incredible £100,000.
One of the lucky winners, Viris Honeyghan, was enjoying a bingo night with a friend when her numbers came up, earning her the life-changing £50,000 jackpot. The 60-year-old bingo enthusiast was overwhelmed by the win, saying, “It felt fantastic when my numbers hit, especially since it only cost £2 to play. I come to bingo to socialise and meet new people, so when I won, I screamed and cried—it was so emotional.”
Viris plans to enjoy her winnings and share the prize with her friend who was by her side for the big win.
Club Manager Frankie McMahon was equally thrilled by the incredible streak of luck, commenting, “We are thrilled for our winners and are amazed by the two huge jackpot wins within just four days. The atmosphere on both nights was electric. Events like these highlights why bingo is so special. We’re excited to celebrate with the winners and look forward to the upcoming cheque presentations.”
With two massive wins in such a short time, Club 3000 Bingo on Hyde Road is undoubtedly the place to be in the North West right now!
Club 3000 Bingo continues to invest and expand
2024 is shaping up to be a monumental year for Club 3000 Bingo as they ramp up their commitment to growth and investment across the UK. With a vision to continue providing top-tier bingo experiences to players, the company is investing heavily in both new club openings and refurbishments of its existing venues.
Plans are already well underway for the launch of brand-new clubs in Leeds later this year and in Edinburgh in January 2025. These new additions will bring Club 3000’s total number of locations to 25, marking a significant milestone in the company’s expansion. The ambitious project involves a whopping £11 million investment, reflecting their confidence in the continued appeal of bingo and their belief in the future of the industry.
But the growth doesn’t stop there. Club 3000 is also pouring resources into enhancing their longstanding clubs.
Their Old Trafford venue is currently undergoing an extensive £1.5 million refurbishment. This much-loved club, which has served bingo enthusiasts for nearly 25 years, is being transformed with modern amenities and updated interiors, all while keeping the charm that has made it a local institution.
The renovation is being carried out in carefully planned stages to ensure minimal disruption to regular customers, with the grand reveal of the revamped club scheduled for November, just in time to coincide with its 25th anniversary. The celebration promises to be an unforgettable event, as the club marks this special milestone in style.
Artist‘s impression
Opera Bingo’s remarkable winning streak
Two back-to-back National Bingo Game jackpot winners!
Opera Bingo, one of the UK’s smaller independent bingo operators, is making headlines with an extraordinary achievement. In a rare and exciting feat, they celebrated back-to-back National Bingo Game £50,000 jackpot winners in two consecutive sessions.
The first life-changing win occurred at their Carlisle club during the evening session of September 19th, followed by another remarkable win in the afternoon session of September 20th at their Barrow club.
This double jackpot success story couldn’t come at a better time for Opera Bingo, whose community spirit and customer focus have been at the heart of their business. Despite being smaller than some of the larger bingo chains, their back-to-back wins demonstrate that big moments can happen at any bingo club, no matter the size.
The first winner, Beth Brown, a 44-year-old local lady from Carlisle, experienced a night she’ll never forget. Beth, who is married with grown-up children, was attending the club with her aunt, who first introduced her to bingo.
Beth was still in disbelief when she shared her feelings: “I love coming to bingo every week with my Aunty Mary, it is our weekly treat. I did win back in June over £2,000, but this amount is unbelievable. It just does not feel real. When the numbers came up, I could not stop crying—it really is a life-changing amount of money. I am deciding how to best spend the money, but I will definitely be going on a cruise and saving some!”
Club Manager Jamie Wilson recalled
the atmosphere in the club that night, “All of the customers in the club were so happy for the winner. It was amazing to be here and see someone win such a huge amount. The atmosphere was electric, and everyone, both old and new customers, were congratulating Beth. Even if you are new to bingo, you can win life-changing money. You must be in it to win it!”
And as the celebrations for Beth’s win continued, Opera Bingo made more news the very next day when another player won the £50,000 jackpot at their Barrow club.
Alastair Stewart, Head of Commercial Operations at the National Bingo Game, shared his
enthusiasm for the club’s double success, “We are thrilled for Opera Bingo in Carlisle, Barrow, and of course, their winners. Bingo is for everyone, and the National Game brings the bingo community together while paying out big money. We have paid out over £16 million in the last 12 months on the National Game. We love making winners!”
Opera Bingo’s back-to-back wins prove that life-changing jackpot victories can happen any night, at any club!
www.operabingo.co.uk
➜ Martin Wingfield (Duty Manager) with the winner at Opera Bingo Carlisle
Expert insights: Employment update from Taylor Walton
A new era for employment law
During the state opening of parliament in July, the King’s Speech confirmed the new Labour Government’s plans to make significant changes to employment rights in the UK. The Government will legislate to introduce a new deal for working people to “ban exploitative practices and enhance employment rights” through a new employment rights bill which is due to be published by 12 October 2024.
The Briefing notes to the King’s Speech provide more detail on what can be expected in employment law in the coming months, which is described by Labour as the “biggest upgrade to workers’ rights in a generation”.
Key highlights include:
• The Government has promised to work in partnership with businesses, trade unions and working people to deliver the changes, which they have described as vital to their growth strategy.
• Extension of Day 1 Rights to cover parental leave and unfair dismissal protection. An employee currently requires 2 continuous years’ service to claim unfair dismissal and the right to claim unfair dismissal from day 1 represents significant change. Whilst the details in relation to the extension of unfair dismissal rights remain unclear, it is expected that the new law will mean that employers could still dismiss an employee for failing probation but only after following a fair and transparent process. It is anticipated that probationary periods will be limited to 6 months. At the time of writing the details of how probationary periods will work in practice have not been published.
• Flexible working will become a default right from Day 1 for all
workers. Employers will be required to accommodate the request unless it is not reasonable to do so. According to press reports this will include the right to request a 4-day working week.
• Banning “exploitative” zero-hour contracts to bring an end to “onesided flexibility” and ensure all jobs provide a minimum standard of job security and predictability. Workers will have the right to a contract that reflects the number of hours they regularly work and requires that reasonable notice of any changes in shifts are provided, with proportionate compensation for any cancellations or reduction of hours worked.
Since the Kings Speech, Labour has stated that it will not go ahead with the Predictable Terms Act. This was introduced under the previous Conservative government and was expected to come into force in the autumn. The Act would have given workers a right to request a more predictable working pattern, but Labour wants to go further and introduce a right to ‘have’, not just ask.
• Ending “Fire & Rehire.” Current legislation will be amended to provide effective remedies for workers who are subject to this practice, with current rules in this area being described as inadequate.
• Strengthening Statutory Sick Pay. The lower earnings limit will be removed so SSP is available to all workers, with the waiting period also removed so SSP is payable from the first day of absence.
• Strengthening Protections for New Mothers. It will be unlawful to dismiss a woman who is pregnant for 6 months after her return to work, except in specific circumstances (details of which are yet to be published).
• A Single Enforcement Body. A new body will be established, to be known as a “Fair Work Agency”, to strengthen the enforcement of workplace rights which will be in addition to the current Employment Tribunal system which deals with individual claims. The Government has also indicated that the time limit to be bring a claim in the Tribunal will be extended from 3 months to 6 months.
“The Briefing notes to the King’s Speech provide more detail on what can be expected in employment law in the coming months, which is described by Labour as the ‘biggest upgrade to workers’ rights in a generation’.”
• Updating Trade Union Legislation. “Unnecessary” restrictions on trade union activity will be removed, to ensure relations between employers and trade unions are based on good faith negotiation and bargaining. The process of statutory recognition will also be simplified, to ensure workers and union members have a reasonable right to access a union within a workplace.
• In addition, a new Equality (Race and Disability) Bill will ensure the full right to equal pay for ethnic minorities and disabled people, which the briefing notes claim will make it easier for them to bring pay discrimination claims. It will also introduce mandatory ethnicity and disability pay reporting for employers with 250+ employees to help close the ethnicity and disability pay gaps.
Other measures the Government is committed to are the “Right to Switch off”, a right of workers not to work beyond their core hours and extending the Worker Protection (Amendment of Equality Act 2010) Act 2023 which comes into effect from 26 October 2024. This places a new duty on employers to take ‘reasonable steps’ to prevent sexual harassment
of employees and the Labour Party wishes to take this further by making it clear that the employer will be liable for the actions of third parties for example customers and clients of the employer.
Labour has also indicated that it intends treat an allegation of sexual harassment as amounting to “whistleblowing.” This may lead to a rise in claims by employees seeking to link their dismissal or any alleged detriment to an allegation of harassment, for the purposes of pursuing a whistleblowing claim. No particular period of service is required to pursue a whistleblowing claim.
Whilst the new Labour Government has stated that it will be consulting with business organisations about the possible effect on the above measures on jobs and business it is already clear that the changes to employment law will have significant implications for employers. Businesses of all sizes will need to consider what changes will be required to their HR practices to prepare for and comply with the new requirements.
I will provide further updates in this column as the Employment Bill progresses through Parliament in the meantime, if you would like advice on a particular area please contact me.
be contacted on 01582 390470 or via email –alec.colson@taylorwalton.co.uk
Alec Colson is a solicitor and Head of Employment Law at Taylor Walton LLP and advises the Bingo Association on employment matters. He can
What might the Autumn Budget hold for Bingo?
As we anticipate the UK Budget on 30 October, the first in over 5,000 days by a Labour Chancellor and the first ever by a female Chancellor, the media is awash with the usual rumours and speculations about surprise tax raids, winners and losers, rabbits and hats. This article aims to sift through some of the noise, delineating what we know and what we don’t, and specifically examine the potential ramifications for the Bingo industry.
Approaching this Budget, there is a feeling far closer to the apprehension felt before a dentist’s appointment than the happy anticipation of a Bingo Club visit. There are a number of reasons for this.
First, the general indicators of the UK economic and fiscal environment do not make for happy reading. The tax burden is already at a historic high and projected to rise further. Experts warn that government spending will need to increase further to make necessary long-term investments in infrastructure, health and defence. The national debt is already high, while economic growth remains low.
Secondly, although the Labour Party manifesto promised limited tax rises, the tone has changed since the election. In particular, on Legislation Day in July, Chancellor Rachel Reeves revealed a so-called “£22 billion black hole” in the public finances. Both Lords of the Treasury (being the Prime Minister and the Chancellor) have warned that the Budget is “going to be painful” and involve “difficult decisions”. With measures already announced including the controversial means testing of the Winter Fuel Payment, there will be a political need to show that the Budget has exhausted all more palatable options for raising money.
Thirdly, in a typical election cycle, the first Budget is the one where governments normally raise taxes, knowing that they have the rest of the Parliament to spend the money (hopefully wisely) and aim to get a return that outweighs the memories of the tax rise on election day.
However, the gloom may be tempered slightly. The Chancellor made it clear that, in her view, boosting economic growth, not tax rises, is the key solution to the UK’s economic problems. As with her speech at September’s Labour Party Conference, she will be looking to give UK businesses and consumers reasons to be optimistic about the future, to encourage them to continue to spend and invest. And there are some positive economic indicators. Inflation is close to target, and the Bank of England is
starting to lower interest rates.
How might the Budget impact the Bingo industry?
In terms of taxation, the Bingo industry makes a valuable economic contribution to the Chanceller’s coffers, including directly supplying around £150 million annually in taxes. This is in addition to the wider economic value that it generates through the people it employs, and the businesses and communities it supports. Around half of the tax contribution comes from the usual sector-agnostic taxes, including corporation tax, income tax, National Insurance contributions (NIC), value added tax (VAT) and business rates, with the other half coming from the sector specific taxes of Bingo duty and machine games duty.
On the sector-agnostic side, Labour has ruled out, both in its election manifesto and subsequent leadership comments, increases in the rates of income tax, NIC and VAT, while the corporation tax rate will remain capped at 25%. There is currently no indication that the Chancellor will look to reverse these commitments, with the recent cuts in employee NICs by the previous Conservative Government being protected. Of course, the focus on rates leaves open the possibility of other changes, such as to the tax base, but the government rhetoric has focused on not raising taxes “on working people” and some of these other changes might infringe on those statements.
Business rates is one area where the Government has promised reform, with its manifesto promising to replace the system in a revenue-neutral way. It also said that a new system would level the playing field between the high street and online giants, better incentivise investment, and tackle empty properties. Of course, the net effect of any changes on Bingo will depend on what happens to the COVIDrelated 75% exemption (capped at £110k per business) for retail, hospitality and leisure which runs out at the end of March next year.
Betting and gaming duties are forecast to raise a
combined £3.6 billion in 2024-25. Labour has made no commitments here, so in theory all options are available to the Chancellor. From an Exchequer perspective, Bingo duty is a very small element of this (raising around £22 million), and therefore unlikely to be a target. Indeed, the small cost could mean that there is even a chance the Chancellor might choose to go in the other direction and take the duty down to nil, if she is looking for ‘good news’.
Of greater concern is the risk that machine games duty (which is twice the size of Bingo duty) might increase, with the focus not on Bingo but the wider gaming machine environment.
The indirect impact
Of course, Budget watchers will be thinking not just about those taxes affecting the Bingo Clubs themselves, but also announcements that will impact the wider economy and the industry’s customers. Energy prices are expected to increase further, coinciding with the drop in temperature and, alongside the means testing of the Winter Fuel Payment already announced, funds available for leisure are likely to feel the strain. A Budget that further dampens consumer sentiment could lead to decreased discretionary spending and fewer social outings to Bingo halls.
But to end on a positive note, the Budget is expected to include a business tax roadmap, intended to provide long term certainty about the direction of business taxes in the
future. This will include the commitment to full expensing and hopefully will mean that future Budgets over the next five years are less of a surprise.
In a nutshell, there are reasons to believe that Bingo may be less affected than others in what is likely to be a tough Budget. The Bingo Association has continued to proactively engage with the new Government, making the case for protecting the Bingo industry, ensuring those making the decisions are aware of the Bingo industry’s positive contribution, both economically and to the social fabric of the communities it serves. And though we will have to wait and see what the Budget brings, there are indicators that the message is being heard.
As we await the Budget’s details, there is cautious optimism that the Bingo industry may weather the storm, with the promise of a brighter spring on the horizon.
Chris Sanger is Tax Policy Leader at EY and Steven Effingham Tax Policy Director at EY. The EY tax policy network has advisers in more than 85 countries and advises clients on how to effect policy change directly and through strategically engaging policy makers. www.ey.com
Wordsearch
Autumn
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Terms and Conditions:
WIN a £25 Amazon voucher!
Solve our word search puzzle by finding the 20 words hidden in the grid below. Note: The words may be written in any direction including backwards and diagonally.
There’s a decidedly spooky theme for this issue’s Wordsearch as we ask you to ‘ghoul out’ Halloween answers!
All Bingo Connect Wordsearch competition entries must be received by 30th November 2024. Please email a clear picture or scan of your completed Bingo Connect Wordsearch to info@bingo-association.co.uk along with your full name by the closing date. Alternatively please remove your completed Wordsearch from the magazine, write your name and either your email address or telephone number clearly at the bottom of the page, and send it by post in an envelope addressed to: WORDSEARCH, The Bingo Association, Lexham House, 75 High Street North, Dunstable, Beds LU6 1JF by the closing date.
All entrants must be aged 18 or over. The Prize is a single Amazon Gift Voucher to the value of £25.00 and no alternative prize is available. All entries, whether sent by email or post, must be received no later than 30th November 2024. Proof of postage or transmission is not proof of receipt. All correct Bingo Connect Wordsearch entries will be entered into a draw and a single Winner drawn at random by The Bingo Association Limited. The Winner will be notified, either by email or telephone, and the Prize sent within 30 days of the closing date and the Winner’s name published in the following issue of Bingo Connect. The competition is organised by The Bingo Association Limited and their decision is final in all matters relating to this.
Building bridges:
How the Bingo Industry can thrive under the new Labour Government
The July general election saw Labour win with a historic majority of 167, securing a total of 412 seats. The result was only marginally short of Tony Blair’s record-breaking victory in 1997 and gave the Party a clear and resounding mandate to deliver on a wealth of manifesto promises.
There has been a significant change to the ministerial make-up of the Department of Culture, Media, and Sport. In late July, Baroness Twycross was confirmed as the Minister for Gambling, with Stephanie Peacock MP, who held the gambling brief when the Party was in opposition, moving to a different role within DCMS (as Minister for Sport, Media, Civil Society and Youth). This is the first time there has been a Minister whose entire brief is dedicated to gambling, indicating this will be an area that the Government will be focusing on in the coming period.
Twycross’s new brief will be centred on fulfilling Labour’s manifesto commitments on gambling, where they outlined their intention to strengthen gambling regulations to tackle gambling-related harm. Their manifesto stated: Labour is committed to reducing gambling-related harm. Recognising
the evolution of the gambling landscape since 2005, Labour will reform gambling regulation, strengthening protections. We will continue to work with the industry on how to ensure responsible gambling.
Beyond this, there was little further detail in the manifesto or during the campaign to expand on this commitment. Steph Peacock, in her former role, had backed the gambling reforms the Conservative Government set out in their April 2023 White Paper, stating the reforms would be taken forward “regardless” of the general election results. Leader of the House of Commons Lucy Powell also stated on 25 July that the Labour Government is “committed to redoubling our efforts to reduce gambling-related harms” and is “looking at taking forward” the measures proposed in the previous government’s white paper. Ensuring that the Government implements the measures outlined in the Gambling Act Review at pace will be a priority to secure the future of the bingo industry.
At PLMR, our key focus is helping the Bingo Association navigate the new political landscape. Prior to the new Parliament, strong groundwork had already been laid thanks to our successful National Bingo Day. The day saw twenty-three parliamentary candidates visit their local clubs, and seventeen of those candidates went on to win their seats. There are now hundreds of new MPs. The Labour Party has 209 new MPs, and 108 of these have bingo clubs in their constituencies. There are also several new political parties that hold the constituencies where bingo clubs are present, including Liberal Democrats, Green, Reform, and Plaid Cymru, as well as several Independent MPs. Engaging these MPs and building
strong relationships on a cross-party basis will be key to the success of the future of the industry.
Preparations are underway by the Bingo Association to begin engagement, with our charity bingo reception at the Labour Party Conference taking place at the end of September. Special guest callers confirmed include Democracy and Local Growth Minister and long-term supporter of the industry Alex Norris MP, and Scotland Minister Kirsty McNeill MP. This is an excellent way to kick off our wider engagement strategy, which will focus on ensuring the Labour government understands the positive role played by the landbased bingo industry, is supportive of the sector, and that the proposed reforms from the Gambling Act Review are implemented as soon as possible. Plans also include re-establishing the APPG for Bingo to support our activities and the sector across the next Parliament, and hosting a reception in the Houses of Parliament next year.
With the new Parliament in session, there is a challenge with so many fresh faces to approach and make aware of the bingo industry, but with this comes plenty of opportunity. The Bingo Association is focused on ensuring that land-based bingo will be firmly on the agenda for the next five years by building a wide support base across all parties and forms of government in the political system in the UK.
Dan Baynes is a Public Affairs Specialist at PLMR and advises the Bingo Association on political and media engagement. He can be contacted on 07960 245 492 or via email – bingo@plmr.co.uk
➜ Baroness Twycross
The White Paper and changes to conditions and codes
The timing of the election this summer has led to delays in the implementation of a number of the proposals which came out of the government Gambling Review White Paper. However, there are elements, those led by the Gambling Commission (the Commission), which will result in changes to the Licence Conditions and Codes of Practice (LCCP) and to the requirements for Personal Management Licences, which are being implemented, and these are discussed in this article.
But let’s start with what isn’t happening yet. We don’t yet know when the Department for Culture, Media and Sport (DCMS) will be introducing the proposed statutory instrument regarding the change in the ratio of Category B to Category C and D gaming machines in bingo halls, from 20/80% to 2:1. Neither do we know when the removal of the prohibition on the use of debit cards on gaming machines will be introduced, this could take longer. On cashless payments on machines the Commission are continuing to do their work on the machine technical standards, including consulting with the Bingo Association, but there are changes required to the legislation, which need to be dealt with by the DCMS, and this is not a straightforward subject or process. Also, still to come are the regulations to increase the legal age limit to play Category D slot style machines that pay out cash, to 18s or over, and finally the DCMS announced, along with those I’ve just mentioned, that they would be increasing Licensing Authority premises licence fees, allowing the maximum chargeable fees to be increased by 15%.
The proposals outlined above are in the pipeline and once the new government decide on its agenda and legislative timescale, we will hopefully know more about the detailed regulations which deal with the above and implement the proposals.
We also still have matters such as the statutory levy,
the increase in Commission licensing fees, and the introduction of the Ombudsman, topics on which we don’t yet have definitive announcements from government on how the proposal will be implemented.
As you will know from the Association, the Ombudsman particularly is proving to be a challenge.
Of course, the new government could decide that all the above will be subject to another Gambling Review and White Paper, they can make the decision that they wish to review all the previous government’s proposals, they could re consult with the industry etc. The general view is that this will be unlikely as the new Labour government has taken a relatively similar position to the previous Conservative government on matters of gambling regulation. But they could decide that they have their own ideas on how gambling should be regulated going forward.
Imminent changes
Back in May the Commission announced widespread changes aimed at increasing safety in customer choice. These to be implemented in four stages in August 2024, November 2024, January 2025 and February 2025.
Again, there are a number that aren’t directly relevant to bingo. Importantly the Commission’s proposals regarding changes to the LCCP, with the introduction of financial vulnerability checks and frictionless financial risk
assessments will be applied to remote, online operators and not to non-remote operators such as our Association members who operate bingo halls. There are also changes announced by the Commission regarding remote game design, to reduce the intensity and increase customer understanding, again one for online operators only.
Happily, the Commission announced that the proposals regarding direct marketing to improve customer choice would be applied only to online gambling and not nonremote licensees. This was important as the original consultation from the Commission had proposed introducing these requirements, to provide customers with options to opt in to product types they are interested in receiving and the channels through which they wish to receive marketing, to both non-remote and remote licensees. There were understandable concerns expressed by the Association ion it’s response to the consultation, on the potential impact on non-remote bingo operators, particularly with regard to the proposals approach to gaming machines, and the Commission listened and decided not to impose the direct marketing changes to nonremote businesses. So, another we can ignore for now. Although as we know from experience, it’s not uncommon for regulation which is introduced to the online industry, to then be introduced to the land-based industry at a later date.
So, what will be coming in over the coming months?
One change to the LCCP which the Commission announced in May, which does impact on land-based operators, such as our bingo halls, are the new rules which will mean all gambling land-based licensees, including smaller licensees, must carry out age verification test purchasing. Previously this has been mandatory only for the larger operators. The Commission will also change the ordinary code provision (this is good practice advice rather than mandatory) to say that licensees should have procedures that require their staff to check the age of any customer who appears to be under 25 years of age, rather than the current ordinary code provision which refers to under 21 years of age. Operators might look at their age verification policies and procedures. New display notices and staff badges (for those that use
them) might be necessary referencing age 25. The changes requiring all licensees to carry out age verification test purchasing took effect back on 30 August 2024. These age verification checks can be arranged by the Bingo Association on your behalf.
The other proposal from the Commission announcement in May relates to Personal Management Licensees and the extension of the roles which would require an individual to hold a Personal Management Licence. The Commission clarified and extended the operator staff management roles expected to hold a Personal Management Licence, these provisions come into force on 30 November 2024.
Clarifying the current position, the Commission announced all Chief Executive Officers, Managing Directors or equivalent will be required to hold a Personal Management Licence. This is a clarification it is already a requirement that the individuals responsible for the overall strategy and delivery of gambling operations are required to hold a Personal Management Licence. Generally, the overall strategy and delivery of gambling operations is the role undertaken by a Chief Executive Officer or a Managing Director or equivalent. But the Commission have decided that clarification is required. This is unlikely to impact on any Association members.
The Commission have also decided to implement a new provision that would require the Chairperson of a licensee with a Board to hold a Personal Management Licence. The consultation response explained that the provision applies to a Chair who was appointed for a fixed or indeterminate term of office and not on a transient and/or short term basis for individual meetings.
Again, this change potentially could impact on larger members of the Association with have a Board, but is unlikely to impact the smaller members.
Finally in relation to Personal Management Licences, the Commission decided to extend the provision to require that the person responsible for the licensees Anti Money Laundering (AML) and Counter Terrorist financing function, as head of that function, to hold a Personal Management Licence. In my experience many individuals within licensees’ management structure, who undertake the AML and Counter Terrorist financing role, already hold a Personal Management Licence, but those licensee members, where that function currently is not undertaken by a Personal Management Licence holder, will need to make changes to ensure that the individual applies for and maintains a Personal Management Licence. The Commission has been accepting applications for the roles from 1 June 2024 and all those in the role will be required to have a Personal Management Licence by 30 November 2024.
Nick Arron is the lead partner for the Betting and Gaming Team at Poppleston Allen LLP . Poppleston Allen act for The Bingo Association and advises its members. Nick can be contacted via email n.arron@popall.co.uk or telephone 07968 805559. www.popall.co.uk
Bingo Queens!
Bingo has always been shaped by the brilliant women who’ve made their mark on the industry. For this edition, Sean has curated a special collection of images celebrating women in bingo, both past and present, shining a light on more of the ‘leading ladies’ who’ve kept the game going strong across the decades.
Bingo has a long history in the UK where it has always been about people, community and fun. Since it became popular here in the 1950s and 60s, operators, the media and private individuals have been there to record events and occasions, capturing unique moments, people and places that have played their part in bingo’s rich history. Since 2015 Sean Connolly - known by many in the bingo sector - began sharing all his old bingo photos on Facebook ‘Bingo Photos Old and New’ and has posted over 7,000 images of people and clubs which has enabled a great many colleagues to reconnect.
Regional Director Jane Waugh presents Sandy Monaghan with her 40-year service award at Gala Wigan in 2017.
Caroline Carter at Buzz Bingo Ashmore. This photo was taken in 2015 with her long service award. Caroline sadly passed away in June 2022.
In 1971, Clare Yeadon was running the Star Bingo in Yeadon in Yorkshire and won Promotions Manager of the year.
➜
If you have bingo images that you would like to donate to and/or share with Sean, please contact him via Facebook @old.bingo.photographs or email: seanconnolly431@hotmail.com
Buckingham Bingo Club in Bury where Brenda Blethyn and Julie Walters filmed Girl’s Night Out in 1997. Manager Margaret O’Mahoney is in the middle.
Jane King and Boyzone’s Keith Duffy at the opening of Gala Bingo in Wavertree in 2005. ➜
Manageress Maggie Burns (centre) at the Tivoli in Aberdeen in 1984.
Vogue Bingo in Tooting in 1967. Club Manager Connie Clark is second from the right.
➜
Mecca Norwich in 2012, celebrating 25 years of Mecca Norwich. Pictured are Jeanette McCracken with amongst others Michelle Holdom, Julie Culley, Danielle Withers, Suzie Clark, Hazel Dean, Emma Clark, Julie Culley, Rachel Dunthorpe, Ruth Lambert.
From the mid 1990s, when Mecca Forge in Glasgow had 12 Margarets on their team! ➜
