Bingo Connect - May 2025 - Issue 13

Foreword

Miles Baron, Chief Executive, The Bingo Association

On May 1st, I hosted my 12th AGM as CEO of the Bingo Association, National Bingo Game, and Meeron Ltd. Like many other land-based sectors, we are smaller than we were all those years ago and businesses are having to look hard at innovating and adapting to current challenges.

Consequently the industry has changed, even in the 12 years I have been CEO, as I was quick to illustrate at the AGM. Bingo Clubs still make up the largest slice of the Association, but the growing number of high street bingo premises, and holidays parks playing commercial bingo is catching them up. Bingo Clubs themselves are beginning to differentiate, from the large seated traditional club to the more compact and boutique version, and beyond that to the even smaller capacity club, often gaming machines led, that has no formal category except a loose definition I have invented called ‘hybrid’.

All this blurring of boundaries is causing challenges to government and the regulator alike. At times, even operators seem to struggle with this: they want to look, behave, and be treated like an AGC but on other occasions be classified as a licensed bingo club. This is evident as an example, when providing age verification and self-exclusion services to these hybrid and licensed bingo high street premises, who would rather identify with similar nonlicensed premises, rather than according to their license category. But who is right? It’s all very complicated!

So, the Government, via DCMS, is going to sort this out. In love with bingo clubs, but not necessarily all types of licensed bingo premises, DCMS are committed to reviewing the different types of bingo license classifications. The suggestion is that they can then look to find measures to support and assist traditional bingo clubs without

necessarily sharing this love with other licensed bingo categories, presumably high street bingo, where the commitment to bingo is perceived to be less obvious.

This means another consultation, and another long wait for the land-based GAR White Paper proposals to be confirmed and then enacted - in particular the 80/20 rule. The additional question now is what is constitutes a bingo club and who if anyone will now benefit from targeted industry support.

Whilst this issue of diversification vexes the government, the only show in town regarding the GC is the Gaming Machines Technical Standards Review. If you are not aware of this consultation, then you must have been transported to another planet! This consultation could sweep thousands of Cat B3 gaming machines into the skip if they fail to meet certain standards and criteria. This is potentially ruinous for all in the land-based sector.

These two events, one from government and one from the regulator, will define and shape whether we have a future as an industry – it is a simple as that. And we cannot afford for either of them to go against us.

We are working hard to influence these events on behalf or our membership, and I know that, as always, we have your support and assistance.

Miles Baron Chief Executive

Published in hard copy and digital format (available on our website at www.bingoconnect.co.uk), Bingo Connect covers all things bingo, from news of regulatory development and new products, to industry profiles and charity support. Bingo is at the heart of the community and Bingo Connect is at the heart of the bingo industry.

Publisher

The Bingo Association™ www.bingo-association.co.uk

Editorial

Managing Editor Rob Johnson rob@rjbranddesign.co.uk

Production and Advertising Sales

Steve Pearce

Tel: +44 (0) 117 957 5400 advertising@bingoconnect.co.uk

The Editorial Policy

The views and opinions expressed in Bingo Connect remain principally the views of the contributors and do not necessarily reflect those of the editor or publishers. The publishers wish to avoid inaccuracies and whilst every precaution has been taken to ensure that information contained in this publication is accurate, no liability is accepted by the editor or publishers for errors or omissions however caused. Unless otherwise stated, articles appearing in this publication remain the copyright of the publishers and may not be reproduced in any form without the publisher’s wri en consent.

ISSN 2752-6372

Celebrating a remarkable milestone

£2 million raised for Variety –The Children’s Charity

As we proudly reach the milestone of £2 million raised over the past six years for Variety – The Children’s Charity, it’s the perfect moment to reflect on the incredible difference this support has made to the lives of children across Great Britain.

One of the stand out achievements has been the number of Variety Sunshine Coaches we’ve funded – 38 in total – spanning the length and breadth of the country. These iconic vehicles have become symbols of freedom and opportunity, allowing children with disabilities and additional needs to access experiences many take for granted. The coaches not only transport students but also open doors to new skills, friendships, and confidence.

At the end of last year, we were proud to donate a Sunshine Coach to North Ridge High School in Manchester. This marked the 36th coach funded by The Bingo Association since our partnership

began. The coach was officially handed over during a heartwarming event attended by Miles Baron, Chief Executive of The Bingo Association, representatives from Club 3000 Bingo in Middleton, including Zoe Greenwood and Donna Kunyo, and the Lord Mayor of Manchester, Councillor Paul Andrews.

Mrs Johnson, Head of North Ridge High School, shared her deep appreciation for the gift:

“We are so grateful to The Bingo Association for sponsoring the bus. This extra bus will make a significant difference in the lives of so many young people, fostering confidence, independence, and social communication skills. On behalf of everyone at the school, a huge thank you to The Bingo Association and Variety for their incredible support in improving lives every day!”

These Sunshine Coaches are more than just transport – they’re a vital part of how schools like North Ridge support the education and development of their students. They

enable access to educational trips, recreational outings, and essential community experiences, helping children to learn and grow beyond the classroom.

The journey doesn’t stop here. In early June, we will proudly present our 37th coach – to Woodlands School in Luton. It promises to be another joyous celebration, with colleagues gathering to visit the school and witness first hand the incredible impact a Sunshine Coach can have.

Beyond the coaches, our support has also extended to funding special days out and providing essential equipment to children and families across Great Britain. From specially adapted beds and chairs to sensory room tools and communication aids, these contributions have empowered hundreds of children to thrive despite the challenges they face.

Together, we have not only reached a fundraising milestone –we’ve helped create moments of joy, opportunities for growth, and pathways to independence.

Sunshine coaches have been funded by The Bingo Association

Moray

• Nairn Academy

Glasgow

• Drummore School

• Buddies Club and Services Ltd

East Ayrshire

• Willowbank School

Lancashire

• Woodlands School

• Holly Grove School

• Northwood Community Primary School

• Pear Tree Special School

Greater Manchester

• Rowan Tree Primary School

• North Ridge High School

Cheshire

• Lisburne School

West Midlands

• Priestley Smith School

• The Lawnswood Campus

• Beaufort School

• The Albion Foundation

• Newfriars College

Worcestershire

• Carnforth School

• Wyre Forest School

Camarthenshire

• Ysgol Bro Banw - Special Unit

Cardiff

• Llanishen Fach Primary School

• Whitchurch High School

Cumbria

• Sandside Lodge

Greater London

• Oaklands

• Grangewood School

Tyne and Wear

• Gibside School

• St Aloysius Primary Federation

• Columbia Grange School

• Sir Charles Parsons School

Cleveland

• Rosebrook Primary School

West Yorkshire

• Broomfield School

North Yorkshire

• Applefields School

Nottinghamshire

• Tuxford Primary Academy

Derbyshire

• Newtons Walk

Pupil Referral Unit

Leicestershire

• Children’s Hospital School

• Carpenters and Dockland Centre

Bedfordshire

• Woodlands School

• Zoe’s Place Baby Hospice Kent

• Bradstow School

National Bingo Day is now National Bingo Week

And we need you all to help us promote the game that brings generations together!

Mark your calendars! National Bingo Week is back and bigger than ever, running from Monday 23rd to Sunday 29th June 2025.

Now in its fifth year, the campaign will once again unite bingo clubs and operators across the UK – retail and online alike – for a nationwide celebration of everything we love about bingo.

This year’s theme is a powerful one: Bingo as a ‘generation game’. As the social glue of so many communities, this year’s campaign focuses on the unique ability of bingo to bridge generational divides, create shared memories, and bring some much-needed joy into people’s lives.

A Week Full of Fun, Games and Giving

There’s plenty happening across the week to entice players new and old:

• Value Session (Wednesday 25th June): Clubs across the country will be running discounted sessions with halfprice games, money off bingo, and depending on the club, even a free cup of tea!

• Charity Game (Friday 27th June): Expect some VIP guest callers, as MPs are invited to call the numbers for a special game in aid of Variety – the Children’s Charity. The industry hopes to raise over £20,000 from this

NATIONAL

BINGO WEEK 2025

single game, building on the £2m total already raised since 2015.

• Super Prize Money (Sunday 29th June): A huge £100,000 is guaranteed to be won across National Bingo Game clubs and Buzz Bingo venues nationwide – don’t miss your chance to be part of it.

Alongside the in-club events, this year’s National Bingo Week will also feature a high-profile social media competition, designed to generate excitement, build community, and get the nation talking about bingo.

Open to all operators, this initiative is a chance for every single club to get involved and be part of the national celebration. Running for the full week (from 9am Monday 23rd to 6pm Sunday 29th June), the competition invites players to share a photo of themselves and their bingo buddy enjoying their visit.

With four £1,000 holiday vouchers up for grabs - one winner each from Mecca and Buzz, plus a further two winners from independent clubs - there’s everything to play for.

And it’s not just about the players; each winning club will also receive £500 towards a team night out.

We’re finalising the finer detail of the competition as this magazine goes to print, but all clubs will receive a full and final briefing document in the coming days.

It’s an easy, engaging way to drive participation, promote your club, and be part of a truly nationwide campaign. So, get your teams involved, spread the word, and make your club seen and heard during National Bingo Week! As always, the campaign will be supported by visits from influencers and media across the UK, helping to shine a spotlight on local clubs and the vital role they play.

Miles Baron, Chief Executive of The Bingo Association, says, “We’re delighted to be launching this year’s National Bingo Week. Following the success of previous years, we’ve extended this to be a full Week, not just a Day. We’re hugely proud to combine as an industry with all operators coming together to champion the love of bingo.”

He continues, “This year’s theme tells a powerful story. Bingo is a place for everyone, and we continue to see the impact it makes in communities up and down the country. It offers a space to connect, to laugh, to play – and this June, we’ll be celebrating that together.”

National Bingo Week 2025 promises to be an unforgettable celebration of togetherness, tradition, and of course, prizes!

www.nationalbingo.co.uk

What a lucky club!

Another regular bingo player at Club 2000 Bedford could not believe their luck when they called house on a life changing £50,000 Jackpot on the National Bingo Game.

The local lady aged 83 who has two children, five grandchildren and four great grandchildren was playing at the club on the afternoon of 18th January when all her numbers came up on the National Bingo Game and she scooped the top prize of a whopping £50,000!

years and I would play every day if I could! Bingo is my social life, there is always someone here to chat to whether my friends or the staff, it is like one big family.”

She added: “I am not sure how I will spend the money yet, I am still in shock , I initially thought I had won the £100 jackpot but when everyone started clapping I realised I had won a bit more!”

A second lucky customer in a month wins a National Bingo Game £50,000 jackpot at Club 2000 Bingo in Bedford ➜ www.club2000bingo.co.uk

The lucky local winner said “I have been playing bingo for over 40

Adam Gates Manager at the club said: “It is brilliant to see one of our most regular customers scoop the £50,000 jackpot. She is a lovely customer, and we hope she enjoys spending it with her family. What a great start to the new year and

our second huge Jackpot winner of the National Bingo Game in the last month.”

Lucky in love...

...and £50k richer thanks to the National Bingo Game!

Valentine’s Day turned into a night to remember for Wednesbury bingo player Wendy and her husband Paul, when a spontaneous trip to Mecca Bingo landed them a £50,000 jackpot.

The couple, who’ve been together for 34 years, hadn’t been out for a Valentine’s date in years. But when their son headed out for dinner, Paul, who suffered a stroke 13 years ago, surprised Wendy by suggesting a trip to Mecca Bingo Wednesbury Cross. Wendy, 61, called house during the National Bingo Game within the first 16 numbers, triggering the lifechanging jackpot. She hadn’t realised she’d hit the £50K until the room

erupted in celebration!

“As my numbers kept getting called out, I started feeling hot. When they called 34, I shot my hand up and did a little jig. The caller had to repeat how much I’d won, I just couldn’t believe it,” said Wendy. “My husband and I had a real moment – he started crying, and I started shaking.”

The final number? 34… the same as the number of years they’ve been together.

The win means the couple can now bring forward their dream cruise, originally planned for 2027.

“Everyone was just so lovely and welcoming – it’s such an amazing community,” added Wendy.

Beckie Toovey, assistant manager,

at Mecca Wednesbury, said: “It was amazing to watch such a wonderful couple get such a big win. Nights like these are what bingo’s all about.”

Player wins £50k National

Bingo Game jackpotthen welcomes baby!

It was a night to remember at Mecca Bingo Chesterfield when one lucky regular scooped a £50,000 National Bingo Game jackpot – just days before giving birth to her seventh child!

The win came on 3rd January during an evening session at the Foljambe Road club. A long-time Mecca player for over 20 years, the winner, who wished to remain anonymous, had popped in for some wellearned ‘me’ time. She left not only with a smile but also with a life-changing prize.

“I just couldn’t believe it!” she said. “It was such a shock – and it couldn’t have come

at a better time. I gave birth the week after I won! We’ve never been abroad as a family, but now we’re planning our first holiday to Spain. I’ve got Mecca Bingo to thank.” Bingo caller Michelle Stubbs was on the mic when the jackpot dropped:

“I went crackers! This is the second £50k win I’ve called and it never gets old. The whole club erupted – it was one of those feelgood moments you don’t forget.”

The win was part of a remarkable streak for Mecca’s players, with two other £50,000 jackpots claimed at Wakefield and Leeds Mayfair in the space of only seven days.

Bingo breaks records again!

£105,000 prize lands at Buzz Bingo Cricklewood in a World Recordbreaking night

It was a night to remember at Buzz Bingo Cricklewood as one lucky player walked away with a record-breaking £105,000 – the largest payout for a single bingo game at one venue.

The historic win, officially recognised by Guinness World Records™, took place during the club’s Colossus event on Mother’s Day, Sunday 30 March 2025, in front of a packed house of more than 2,000 players.

The winner, a 40-year-old regular who chose to remain anonymous, claimed the game’s top prize after a brief moment of drama. A false call stirred up the crowd before the genuine win triggered cheers, confetti, and a party atmosphere that lasted all night.

The stakes were high, the atmosphere electric, and when the final full house was confirmed, a flurry of excitement swept through the room. A camera operator, a claim checker and a staff member armed with a confetti cannon joined the winner on stage as the crowd erupted.

Alongside the £105,000 jackpot, three additional £25,000 full house prizes were awarded, pushing the total prize pool for the night to more than £250,000 – an extraordinary figure for a single night of bingo.

A Carnival of Celebration

The Colossus event went far beyond numbers on a ticket. Buzz transformed the Cricklewood club into a full-scale

Feature: Buzz Bingo

carnival for the evening, complete with magicians, balloon artists, acrobats, showgirls, and caricaturists. Managers suited up in bow ties, and the club’s entire team played host to a celebration that blurred the line between bingo night and blockbuster entertainment.

Steve Young, General Manager at Buzz Bingo said: “We are absolutely thrilled for our customer who has won this world record-breaking prize at our Cricklewood venue on Mother’s Day. The atmosphere on the night was euphoric, with huge celebrations and excitement from the crowd. The roar when the prizes were claimed was electrifying and is one of the most dramatic false calls I’ve ever witnessed!

We are delighted to have created such a memorable night, giving away over £250,000 in total in a single night of bingo. This win captures the magic and excitement of playing bingo together. We look forward to continuing to provide our community with exciting and memorable experiences like we did on Mothers Day.”

This latest achievement adds to Cricklewood’s growing reputation as a bingo venue that does things differently. Already Europe’s largest bingo club, it now proudly reclaims its Guinness World Records™ title for the biggest bingo prize paid out under one roof.

Joanne Brent, Guinness World

Records™ Adjudicator said: “I am thrilled to confirm that Buzz Bingo Cricklewood awarded an incredible £105,000 to one lucky winner at their Colossus event, setting a new record for the largest payout for a game of bingo at a single bingo house. This remarkable achievement showcases their dedication to delivering exceptional experiences and continually pushing new boundaries for their community. The entire event was delivered with an abundance of professionalism and enthusiasm. My sincere congratulations to the team at Buzz Bingo for once again claiming a Guinness World Records™ title.”

This Mother’s Day event served as a reminder that bingo, when it goes big and with style, is capable of delivering extraordinary moments.

And for one very lucky winner, it was quite literally a game-changing night!

Club 3000 Bingo goes behind the scenes in new Mini-Series

Club 3000 Bingo is stepping into the spotlight with a brand new three-part video series from WhichBingo – one of the UK’s most established and trusted online bingo review platforms.

Hosted by WhichBingo’s Charlie Shakespeare, the series offers an exclusive, behind-the-scenes look at the UK’s largest independent bingo operator.

Across the series, Charlie delves into the roots of this proudly familyrun business, celebrates the launch of their newest venue in Edinburgh, and explores what the future holds as Club 3000 prepares to open its 25th club in Leeds this August.

With a footprint that now spans 24 clubs across England, Scotland and Wales, Club 3000 Bingo continues to raise the bar for modern bingo, with big prize money, exceptional service, and a

warm welcome at every door.

In a fun twist, episode two sees TV personality Helen Flanagan (Coronation Street, I’m a Celebrity) join Charlie for a day on the job at Club 3000 Blackpool.

From front-of-house greetings to calling numbers and even pitching in behind the bar, Helen gets stuck in with the team to show just how

much passion and hard work goes into running a successful bingo club.

The three episodes are available now to view across WhichBingo’s channels, including YouTube.

It’s a must-watch for anyone in the industry or anyone who just loves a peek behind the curtain of one of bingo’s biggest names.

➜

TV star Helen Flanagan is pictured with Sean Connolly, GM of Club 3000 Blackpool (centre), and Charlie Shakespeare of WhichBingo (right)

Boomerang makes statement appointment

Justin Browning-Smith joins as Product Director from Aspers Casino

Boomerang Digital, the technology-driven entertainment solutions provider built by Andrew Ludlow and Air Dice has announced the appointment of Justin Browning-Smith to the newly created post of Product Director.

Justin, whose industry career started as a Gaming Machine Manager with Scottish and Newcastle in 1994 joins from Aspers Casino where he was Director of Electronic Gaming.

Reporting to Chief Operating Officer Chris Wrigley, Justin will take responsibility for Boomerangs growing suite of products, services and innovations ensuring the expanded portfolio is completely aligned and represents best-in-class delivery and value to their customers.

Confirming the news which he described as an ‘appointment of intent’ Boomerang Group Chief Executive Andrew Ludlow said: “I am personally and professionally delighted to be able to announce what is a Tier 1 appointment to a role which will be pivotal to the growth of Boomerang and to our drive to consistently exceed the expectations of our growing customer base across every sector we now supply.

“This is a dynamic new role and Justin’s track record of delivering high profile, industry leading projects including Gala Touchpads for Gala Bingo, Virtual Racing streaming channels and the shop of the future to Ladbrokes and Coral as well as the Aspers’ betting office confirms the calibre of industry talent that we are attracting.”

Boomerang is about deploying best in class technologies in order to meet the specific operational requirements of our customers and Justin is ideally qualified to help us achieve this. With the exception of a period at PwC, his entire career has been in land based gaming working across the pub, betting, bingo, adult gaming centre and casino sectors.

Justin Browning-Smith added: “Over the past 15-years my focus has been on product development and I am seriously looking forward to continuing that core delivery with Boomerang, a company that is built on enterprise and which has innovation running through its veins.

“The Boomerang culture is underpinned by a real energy and enthusiasm and I am relishing the opportunity to work alongside a highly talented team and of course contributing to Boomerang’s compelling future vision and success story.”

“I am relishing the opportunity to work alongside a highly talented team.”

boomerangdigital.co.uk

➜ Boomerang Digital Group Chief Executive Andrew Ludlow (right) welcomes Justin Browning-Smith who assumes the newly created post of Product Director

Swinging back into action:

The Bingo Association Charity Golf Day returns on 5th June

One of the most anticipated dates in the bingo industry’s social calendar is nearly here – and you’re invited!

The Bingo Association Charity Golf Day & Dinner, in aid of Variety, the Children’s Charity, returns on Thursday 5th June 2025 at the scenic Oulton Hall Hotel & Spa in Leeds.

Following a fantastic event last year, this is once again set to be a highlight for industry networking, friendly competition, and meaningful fundraising.

all in support of Variety. Golf optional, but good times guaranteed!

This year, organisers are particularly keen to welcome more female golfers, so if your clubs have been gathering dust, now’s the time to get involved.

Don’t miss out on what’s always a brilliant day for a brilliant cause.

See you on the course!

Whether you’re a seasoned golfer or more of a social player, this day is for everyone, with players competing for a host of prizes on the Calverley Course (Par 71), plus bacon rolls, great company, and plenty of laughs guaranteed.

And for those not planning to hit the fairways? The evening dinner is open to all, with pre-dinner drinks, a three-course meal, prize-giving and a charity raffle

Entry is just £89 per player, with dinner-only tickets available at £35 per person.

To book or enquire, contact Sharon Salmon at sharon@nationalbingo.co.uk

A Burns Night to remember: Club 3000 Bingo opens in Edinburgh with a bang!

Club 3000 Bingo officially opened the doors to its newest venue in Ocean Terminal, Leith, Edinburgh, with a launch night that was nothing short of spectacular.

The grand opening, held on Saturday 25th January, cleverly coincided with Burns Night, offering a uniquely Scottish celebration to mark the occasion.

The evening welcomed over 800 excited guests into a brand-new bingo club designed with a £6 million investment. With its sleek, contemporary layout and state-of-the-art facilities, the venue sets a new standard for the modern bingo experience.

Guests were treated to a fizz-filled reception and a lively programme of entertainment, including a magician, ceilidh band, pipe band, and of course, a thrilling evening of bingo. Taking centre stage to officially open the venue was beloved Scottish actress and comedian Elaine C Smith, who delighted the crowd with a heartfelt rendition of Auld Lang Syne, adding a personal and patriotic touch to the celebrations.

Club 3000 Bingo owner Brian Fraser shared his pride in the new club, saying: “We are absolutely delighted to open our newest club here in Edinburgh, a city close to my heart, as I was the manager of the famous Palais in Edinburgh 33 years ago! This venue reflects our commitment to leading the way as a modern-day bingo operator. Seeing so many customers join us for this special night – and on Burns Night no less – made the occasion even more memorable.”

General Manager Alistair McBride added: “What an incredible evening! The atmosphere was electric, and it was wonderful to see so many customers enjoying the celebration. I’d like to thank everyone who joined us and my amazing team for making it all possible. We’re excited to be part of this vibrant community and can’t wait to welcome even more guests in the coming weeks.”

The new Edinburgh club brings Club 3000 Bingo’s total number of Scottish venues to seven and 24 across the UK –soon to be 25 with a brand-new Leeds venue opening later this year. With its winning mix of tradition, innovation, and warm hospitality, the Edinburgh club looks set to become a favourite fixture in the Scottish capital’s leisure scene.

Buzz Bingo Cricklewood opens ‘Stephen’s Suite’

A meaningful redesign celebrates the legacy of a much-loved engineer, Stephen Sabapathy.

Bingo Cricklewood has renamed its Jackpot Lounge in memory of Stephen Sabapathy, a long-serving machines engineer who was part of the club’s team for more than a decade. The newly named ‘Stephen’s Suite’ was also redesigned to reflect Stephen’s life and heritage.

Stephen’s background in gaming spans decades, with previous roles at Namco on the South Bank and across the arcade world. At Buzz Bingo Cricklewood, he became well known not just for his technical skill but also for his generosity, warmth, and his famously long-winded jokes. Customers and colleagues alike loved his wicked sense of humour.

After Stephen passed away, club members created a small shrine in his

honour, and many travelled to attend his funeral. Rather than opting for a simple plaque, club colleagues chose to redesign a familiar space into something that reflected his lasting impact.

The redesign was led by Deputy Manager Craig White, who spent a decade working closely with Stephen and wanted the space to reflect the person his colleagues knew and loved. The suite features colours from the Sri Lankan flag, lotus flower motifs, and bells that reference both his faith and the machines he worked with every day.

“As a team, we are deeply saddened by the loss of Stephen, who was not only a dedicated colleague but also a friend to many of us here at Buzz Bingo Cricklewood,” said Craig. “His unwavering commitment to the team left an indelible mark on all of us. Designing this new suite in his honour was a personal way for me to pay tribute to the incredible work he did and the positive energy he brought to the club every day. Stephen’s legacy will

continue to inspire us, and this space will serve as a reminder of the lasting impact he had on our team and this community.”

The suite was formally unveiled in February 2025 at a special event that brought together club colleagues, customers, and Stephen’s family. A cheque for £1,250 was presented to Harefield Hospital Charities, raised through donations from the club and players.

Stephen’s son Jon spoke at the event. “Our family is deeply touched by the dedication of ‘Stephen’s Suite’ in honour of my father. Buzz Bingo was more than just a workplace for him, it was a community he cherished. This tribute beautifully reflects his heritage, faith, and passion for his work. We are grateful to everyone involved in keeping his memory alive in a place he loved so much.”

‘Stephen’s Suite’ is now part of everyday life at Buzz Bingo Cricklewood, a lasting connection to a much-loved figure who helped make the club what it is today.

Bingo Association AGM 2025

A day of insight and optimism

Held on Thursday 1st May at the Hallam Conference Centre in London, the 2025 Bingo Association AGM brought together operators, industry partners and regulators for a day that combined essential business with valuable insight and forwardlooking discussion.

Formal business and strategic outlook The morning was reserved for formalities, as members gathered for the respective AGMs of Meeron, the NBGA and the Bingo Association itself. As always, the closed session concluded with Chief Executive, Miles Baron, offering a broader industry overview and a look to the challenges and opportunities that lie ahead.

Collaboration, community and change Kicking off the open afternoon session, Miles Baron welcomed attendees and introduced a very special guest, Baroness Twycross, Minister for Gambling at the DCMS (Department for Culture, Media & Sport). Her presence set a positive tone for the afternoon. Also joining members for lunch, she engaged in open and honest conversation with delegates, before addressing the room.

In her speech, the Baroness acknowledged the unique role that bingo plays in communities across the UK and assured the audience that government measures would be mindful of the sector’s distinct character. Her commitment to continued dialogue was warmly welcomed, and her extended stay into the next few speakers was greatly appreciated by all.

Next, Tim Miller, Executive Director at the Gambling Commission, picked

up the baton. In a wide-ranging and open presentation, he praised the Bingo Association’s constructive engagement with the Commission and reaffirmed the regulator’s desire to collaborate on shared goals, particularly around compliance and consumer protection. He stressed the importance of the current consultation on Gaming Machine Technical Standards and urged the sector to continue contributing high-quality evidence to inform the final decisions.

The session continued with a deep dive into global economics from Chris Sanger from EY (Ernst & Young), who offered insightful commentary on international markets, politics, and what the second term for Donald Trump could mean for global economies.

Oliver Wright of Savanta Research followed, sharing fresh insights from the study commissioned by the BA. His findings confirmed that prize money, friends and community continue to be a major factor for players when choosing to play the game in bingo clubs.

After a quick break, delegates were treated to a lively and engaging talk from Alastair Barfield of Protect & Deflect, whose session on social media and Gen Z behaviours was in equal parts entertaining and eyeopening!

Rounding off the day in style were two of the UK’s most prominent political commentators, Chris Hope from GB News, and Kevin Maguire from the Daily Mirror and TV. In a frank and funny conversation, they explored the shifting sands of Westminster,

the growing prominence of Reform UK, and what a future UK government might look like.

Looking ahead

With the formal business of the day complete, the event closed with a networking drinks reception. As ever, the Bingo Association’s AGM proved to be a valuable and engaging day, and a timely reminder of the vital role the Association plays in giving bingo a united voice in uncertain times.

➜ Miles Baron, Bingo Association

➜ Tim Miller, The Gambling Commission

➜ Baroness Twycross, Minister for Gambling

A new era for Carlton Inverness

£800,000 investment brings fresh energy to a much-loved club

Carlton Bingo’s Inverness club has reopened its doors in style following a major refurbishment – and the response from players says it all. After an £800,000 transformation, the club has seen its busiest week since 2019, marking a new chapter in its 20-year history.

The full-scale makeover, completed in autumn 2024, has breathed new life into every corner of the venue. A brand-new lounge area now offers a welcoming space to relax, while the completely rebuilt bar – now double in size – ensures quicker service and more social space. The club’s arcade, main hall, book sales and bar areas have all been fully refurbished from top to bottom.

A major tech upgrade has also seen Willow visual media systems installed throughout the venue, enhancing the in-club entertainment experience and futureproofing the space.

The club celebrated its relaunch

with a bang: a late-night karaoke party, big prize games, and a warm welcome to players and staff from sister clubs across the north. The celebratory atmosphere capped off what was a landmark moment for the Carlton team.

A spokesperson said, “We are incredibly proud of our club in Inverness, which turns 20 years old later this year. The investment the company has made means it will continue to wow the people of Inverness for another 20 years.”

For Hollie Brewster and Ryan Forrester, bingo turned out to be more than just a game, it was the start of a love story. The couple, who met working at Mecca Bingo Aberdeen, are now planning a wedding with a twist: it’s going to be bingo-themed.

Hollie, 26, first spotted Ryan, 30, during her trial shift in May 2021. “That man will be my husband,” she joked to herself. The pair got chatting while watching a summer Euros match, and hit it off, with Hollie asking Ryan on their first date. He said yes… and hasn’t stopped saying yes since.

In December 2024, while

The Bingo Association to celebrate industry fundraising success at House of Commons reception Eyes down for ‘I Do’

Tvisiting Hollie’s family in London, Ryan proposed in a photo booth… something the couple always use to mark special occasions. “I’ve truly hit the romance jackpot with Hollie,” said Ryan.

Still working side by side at Mecca Aberdeen, the couple are saving for a castle wedding where bingo will feature front and centre. “Ryan’s going to call a custom bingo game at the reception, with cards featuring our favourite memories,” Hollie shared.

“You always have butterflies when you start a new job, but not usually because you’ve met the love of your life!” she added.

he Bingo Association is proud to announce the return of its much-anticipated Parliamentary Reception, which will take place on Thursday, 12th June 2025 at the House of Commons. This special event brings together bingo industry leaders, staff, customers, charity representatives, and Members of Parliament to celebrate the incredible charitable contributions made by bingo clubs across the UK.

Held biennially, the reception is a heartfelt tribute to the remarkable fundraising efforts of The Bingo Association’s members, their dedicated staff, and loyal customers. Since the last gathering, the industry has continued to go above and beyond in supporting a range of good causes, with an emphasis on the industry’s charity of choice, Variety – the Children’s Charity.

This year marks a particularly momentous milestone, as the industry celebrates raising over £2 million for Variety. These generous donations have funded

an incredible 37 Sunshine Coaches, providing vital transportation for disadvantaged children and young people across the country.

But the celebrations don’t end there. While Variety remains the Association’s charity of choice, bingo players and clubs have also shown unwavering support for other important causes, including Rank Cares, the Stroke Association, and CHIPS

Collectively, these efforts have raised hundreds of thousands of pounds, underlining the bingo community’s deep-rooted commitment to giving back, both nationally and locally.

Miles Baron, Chief Executive of The Bingo Association, expressed his pride in the industry’s charitable spirit: “It’s inspiring to see the continued generosity and community spirit of our members, customers, and staff. Their efforts have made a real difference in the lives of so many people, and this celebration is our opportunity to say thank you.”

Bigger louder and more fun!

BJ’s Bingo Leigh reopens with a brand-new look

On Friday 26th April, BJ’s Bingo on Ellesmere Street in Leigh celebrated the launch of their brand-new club. The club has been part of the Leigh community for 22 years. Over the past 10 months, the inside has been completely rebuilt to create a fresh new space, keeping bingo at the heart of the town for years to come.

The new club gives players the choice of two different experiences:

• The Bingo Lounge is a lively, relaxed space where you can enjoy bingo, chat with friends, and grab great value food and drinks. No need for silence, you can talk and play at the same time!

• The Bingo Hall is a quiet, traditional setting for those who prefer to concentrate on their numbers without distractions.

The event featured a special live performance from Gamal John, a standout star from Britain’s Got Talent. Gamal made it to the Semi-Finals of Series 16 and won over both the judges and the public with his powerful voice and soulful performances. His appearance on the night brought an extra touch of excitement to the celebrations.

Jo Platt, Labour MP for Leigh and Atherton, officially opened the new club. Jo has strong ties to the area, having served on Wigan Council before becoming Leigh’s first female MP in 2017, and returning to Parliament in 2024.

After cutting the ribbon, Jo said: “£3 million pounds has been spent refurbishing the club – what a fantastic facility for Leigh. Securing jobs and giving the community a great place to meet and play.”

Speaking at the event, Andrew Tattershall, General Manager of BJ’s Bingo Leigh, said: “We’re so proud to finally open the doors and show off the new club. We’ve created something really special here – a place for everyone, whether you’re after a quiet game or a fun night out with friends. It’s all about giving people in Leigh a great experience every time they visit.”

➜ bjsbingo.co.uk

Leicester player lands £50,000 National Bingo Game jackpot at Mecca

There were celebrations at Mecca Bingo Leicester in March, as one lucky customer scooped a £50,000 National Bingo Game jackpot during a Saturday night session.

The win came on March 15, when the long-time Mecca regular matched all numbers on her ticket within the first 16 calls – the threshold for triggering the top prize. The player, who wishes to remain anonymous, has been visiting the club at Aylestone Road, Freemen’s Common, since it opened.

Mecca’s Duty Manager Kearah Baker was on shift that night and recalled the moment the jackpot dropped, “The moment I saw the claim had come in on the 16th call, I knew that meant the national jackpot had been won and my heart

started pounding! You always hope that it is going to happen in your club and when it does it’s an incredible feeling!”

The winner hadn’t realised at first just how big her prize was – until the confetti cannons went off and the club erupted in cheers.

The win was the tenth £50,000 jackpot win at Mecca Bingo in 2025, and there has since been several more, adding to the growing list of big winners across the UK. The winner described Mecca as a friendly, welcoming place where she often brings her family and friends.

Kearah added, “We’re always thrilled for our winners, but the £50k National Bingo Game jackpot is a real moment!”

Club 3000 Bingo Old Trafford celebrates!

A regular bingo player at Club 3000 Bingo Old Trafford struck gold on Friday, March 28th, scooping an incredible £50,000 jackpot on the National Bingo Game. The lucky local woman, who prefers to remain anonymous, was enjoying a night out with friends when her numbers came up, securing the lifechanging top prize.

A devoted bingo fan for 25 years, she was overwhelmed with emotion, saying, “It was amazing when all my numbers came up. I was so shocked I couldn’t even hit the buzzer! I just couldn’t believe it and started sobbing. It still hasn’t sunk in, and I can’t wait to share my winnings with my family.”

She added, “I love my nights at the bingo club. It’s a safe and enjoyable place and coming here with my friends feels like being part of one big happy family. This is my first big win, and to turn a £2 ticket into £50,000 – it’s proof that bingo dreams really do come true!”

The excitement didn’t stop there! Club 3000 Bingo Old Trafford which recently

marked its 25th anniversary, re-launched the Club on Saturday 4th April, with a spectacular celebration, to unveil its stunning £1.8 million refurbishment.

The festivities kicked off at 4:20 pm, featuring not only thrilling bingo games but also a lively party atmosphere, complete with bubbly on arrival and a steel band to welcome guests.

Laura Knox, the club manager, shared her excitement: “What a week of celebration, we are absolutely thrilled for our winner! The atmosphere in the club was electric when the jackpot was announced. This is the second £50,000 jackpot win here in the past six months, and moments like these make bingo so special. We had a wonderful opening party on Saturday where we welcomed in old and new customers to showcase our brandnew, state-of-the-art club with toptier facilities. It was a fantastic event!”

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Real Fun Group expands with Apollo Bingo in Lowestoft

Real Fun Group has added another club to its growing estate with the acquisition of the former Merkur Bingo venue in Lowestoft. Now rebranded as Apollo Bingo Lowestoft, the club becomes the latest addition to the operator’s expanding UK portfolio and signals big plans ahead.

The deal, finalised in early 2025, marks a new chapter for the Lowestoft venue, which will now benefit from Real Fun Group’s energetic approach to customer experience, community engagement, and entertainment.

Speaking about the acquisition, Real Fun Group said: “We’re thrilled to welcome Apollo Bingo Lowestoft into the Real Fun Group family. This is an exciting step as we continue to grow and bring the best bingo experience to more communities. We can’t wait to welcome both new and familiar faces through our doors… and we’ve got big plans for the club!”

The sale comes as Merkur Casino UK continues to refine its estate to focus on core operations. Mark Schertle, COO of Merkur UK, described the move as part of a broader strategy to strengthen long-term business goals, thanking Real Fun Group for the smooth transition.

For Real Fun Group founder Kevin McGinnigle, the opportunity arrived sooner than expected but couldn’t be more aligned with the business’s ambitions. “The chance to acquire the Lowestoft club was simply too good to pass up,” he said, acknowledging Merkur’s professionalism throughout the process.

A Club with a colourful past

The Lowestoft venue has a long history in the seaside town. Originally opened in 1904 as The Hippodrome, the building featured a circus ring and stage and went on to operate as a cinema and music hall. During WWII, it was used as a meeting point for child evacuees.

After a brief stint as Beacon Bingo and later Merkur Bingo Lowestoft, the building was rebuilt in 2000 following a devastating fire. More recently, it underwent further refurbishment post-COVID.

Now, under the Apollo Bingo banner, the venue is ready to write its next chapter. With Real Fun Group at the helm,

the focus is firmly on creating a vibrant space for fun, community, and great bingo – exactly what you’d expect from a group whose name says it all.

A changing landscape

What the Gambling Act review and GMTS consultations could mean for Bingo

The long-awaited implementation of the Government’s Gambling Act Review land-based proposals may finally be gathering attention, with the licensed bingo sector firmly on the radar.

In a recent letter to The Bingo Association and Bacta, Baroness Twycross, Minister for Gambling and Heritage, outlined her priorities for the coming months. Bingo clubs were specifically highlighted, signalling a renewed focus on the land-based sector.

On the face of it, this is positive news for bingo. But, as always, the devil is in the detail.

Top of the ministerial to-do list is a review of the current bingo licensing regime… a move that raises eyebrows across the sector. What are the government’s concerns? And how long will this take? The suggestion is that the continuing diversification of licensed bingo premises on the high street and elsewhere has caught governmental attention, and this new consultation may aim to clarify or tighten regulations around what is a licensed bingo premise.

The industry now awaits this mini consultation, which should shine a light on the Government’s intentions. The hope is for a swift process, so that long-overdue support measures

for traditional bingo clubs can begin without unnecessary obstacles and further delay.

Gaming machine proposals: a growing concern

While regulatory change looms in one corner, another major consultation continues… the Gambling Commission’s review of Gaming Machines Technical Standards (GMTS).

This is no small matter. Current proposals could have a major impact on clubs across the UK. Under the draft changes, all B3 machines (old and new) would need to implement a suite of social responsibility tools – including time and spend limits, session warnings and player alerts – all within an 18-month timeframe. Machines that fail to comply would essentially become illegal.

The implications are huge. Many clubs rely heavily on existing machines, and replacing them with new, compliant cabinets would come at an enormous cost. If the proposals go ahead as they stand, operators may be forced into an impossible choice: lose vital gaming income or invest in wholesale replacements under pressure.

The consultation, which has been extended to June 2nd, is being taken very seriously by The Bingo Association.

A data-led response is in development, with support from CEBR and Chrysalis Research. So if you’re contacted for input, please co-operate. This is a clear and present danger to the industry, and every operator’s voice counts.

As always, The Bingo Association will continue to represent members’ interests at every level. But the message is clear: now is the time to speak up, support the consultation process, and help shape a more sustainable future for bingo.

Your industry needs you like never before!

Ticket to innovate!

Leisure Electronics delivers for South Africa’s Goldrush Bingo

For more than three decades, Leisure Electronics has been powering some of the UK’s biggest bingo operations. Best known for its technical excellence, the business specialises in hardware design, infrastructure delivery and bespoke gaming systems, often dovetailing with sister company Wexel Gaming, whose content and omni-channel systems lead the player-facing bingo experience.

From Hull to Gauteng: Bringing paper bingo back to South Africa

Goldrush Casinos is one of South Africa’s most established and respected retail and online gaming operators, with licensed operations across bingo, casinos, low payout machines, retail betting and online gaming. But despite their growth and diversification, one customer request kept surfacing: could they bring back paper-based bingo?

Historically, ticket bingo in South Africa had mirrored the UK’s familiar paper format. But over time, the shift to Class 2 electronic terminals left little room, both physically and commercially, for the traditional paper game. Space was limited, operational costs were high, and shipping tickets from overseas proved unsustainable. However, the appetite for paper participation never truly disappeared.

Technical expertise, flexibility and a deep understanding of bingo

A meeting at ICE and a follow-up visit to Leisure Electronics’ Hull base sparked the idea for a custom-built Ticket On Demand system, one that would allow bingo tickets to be printed in-club from a point-of-sale PC, rather than shipped or stored in bulk. And crucially, this new system would link all Goldrush’s licensed venues together to play one big national game, enabling pooled prize funds and higher jackpots.

Meeting technical standards - and exceeding expectations Leisure Electronics partnered with Goldrush Casinos to develop and deliver the system from the ground up, navigating the strict compliance and legislative requirements of South Africa along the way. The system underwent rigorous testing via BMM Testlabs and was issued with the relevant Letters of Certification (LOC) by the NRCS. It then received approval for use in Gauteng Province, with seven sites already live and a full rollout to 40 licensed venues planned.

Encouraging ticket sales were recorded in the very first week of launch. And as more venues come online, just as with Bingo Plus in the UK, the prize pools are expected to grow, driving even more engagement from players. Allan Scott, Business Development Director for Goldrush Casinos commented, “It was a pleasure working with the professional team at Leisure Electronics. They understood the complexities of our market and delivered a high-quality solution that’s already proving a hit with players.”

A UK powerhouse with international reach

For UK bingo operators, the South Africa project demonstrates just how adaptable and forward-thinking Leisure Electronics can be. Whether it’s delivering EBTs and MCB rigs as part of a club refurb, supporting the technical infrastructure of Bingo Plus, delivering innovative online igaming solutions, or building a fully bespoke system from scratch, this is a team with deep knowledge, proven credentials, and a passion for getting the details right.

For more information, visit wexel.co.uk or speak to the team directly on 01482 620919.

Buzz Bingo Liverpool Croxteth tips hat to Ladies Day

Club-goers glammed up for a Grand National-inspired night of fashion, fun, and free bingo.

On Friday 4 April 2025, while racegoers flocked to Aintree for Grand National Ladies Day, Buzz Bingo Liverpool Croxteth brought the fashion and fun to their club with a special Evening Main Event for hat-wearers, complete with free bingo, fizz, and fabulous prizes.

With Aintree festival zones sold out and ticket prices soaring, the event offered a brilliant alternative for anyone wanting to enjoy the glamour and excitement of the day without spending a fortune.

Inspired by the iconic headwear of Ladies Day, members arrived in everything from feathered fascinators to statement sun hats. Anyone sporting headwear was treated to free Evening Main Event bingo, and a ‘Style Award’ for best hat saw one lucky winner walk away with a bar voucher prize.

Adding even more sparkle to the night was Liverpoolbased paper artist Hannah Ng, who crafted bespoke fascinators out of bingo tickets live in club. Her beautiful handmade pieces became instant keepsakes for players and brought a playful sense of creativity to the atmosphere.

“I had so much fun letting my creativity take the lead on this project,” Hannah said. “To all the lovely ladies who received one of my fascinators – I hope you adore them as much as I loved making them. Here’s to a sprinkle of style and a dash of good luck!”

To capture the magic of the night, Buzz Bingo worked with local photographer David Colbran and two Liverpoolbased models. The resulting images, full of colour, character and camaraderie, celebrated the club’s joyful energy and gave the event reach far beyond the bingo hall.

Club General Manager Anthony Riddell said, “Ladies Day is a massive date in Liverpool’s calendar, so we wanted to give our members a bingo-themed way to join in the fun. Seeing our club full of fancy headwear and happy faces was fantastic, and Hannah brought a creative flair that made it feel really special. Hats off to everyone who took part!”

Buzz Bingo Liverpool Croxteth’s Ladies Day shows just how much value there is in tapping into national moments and local calendar dates. With free-game incentives, lowcost entertainment, and partnerships with local talent, Buzz Bingo Liverpool Croxteth turned a regular Friday night into a memorable experience that attracted players and delighted their community.

Bingo through the decades

A

brief

history of the game we love!

Most of us know how a game of bingo starts today: numbers on a ticket, a caller at the mic, eyes down. But how many of us know where it all really began? Or how the game has changed, adapted, and survived social change, legislation, competition, and even a global pandemic? As bingo continues to innovate and attract new generations, we take a look back at the story of the game we all love, and some of the key moments that helped shape it.

1530 Italian beginnings

18th-19th Century

1929

Pre-1950s

“From Italy to the UK”: The game travelled through Europe, and early versions like HouseyHousey were played in the UK by the early 20th century.

1930s - 1950s

Bingo’s roots go all the way back to Lo Giuoco del Lotto d’Italia, the Italian national lottery first played in 1530. A simple draw-and-match format, it laid the foundations for the numbered game that would spread across Europe.

A game with many uses

In France, a similar game called Le Lotto became popular with the aristocracy, while in Germany, a version was used in classrooms to teach numbers, spelling and history. Though the format varied, the principle remained: numbered tiles were drawn at random from a tombola, and those with matching cards marked them off.

‘Bingo’ is born by accident

The game we know today as bingo owes its name to a New York toy salesman, Edwin S Lowe. While visiting a fair in Georgia, he watched a game called ‘Beano’, played with beans to mark off numbers. At home, Lowe recreated the game for friends… until one of them got so excited they accidentally shouted “bingo!”. And the rest is history.

The new game had over 6,000 number combinations, and by the late 1930s there were thousands of Bingo games being sold and played all over America every week.

Bingo in Britain

In the UK, a game called Housey-Housey was already in use, particularly during the Second World War as a distraction for both the armed forces and civilians alike.

1950s “Bingo finds a home”: TV emptied cinemas, and bingo filled them! Grand old cinemas across the UK became lively new bingo clubs.

After World War II, it took hold in social clubs and holiday camps, providing affordable entertainment and a strong sense of community.

Feature: Bingo through the decades

1960s - 1970s

1960s “The Big Boom!”: Commercial bingo exploded after the Betting and Gaming Act came into force. Millions played every week.

Bingo clubs and converted cinemas

The Betting and Gaming Act came into force in 1961 to legitimise Bookmaking, and it was a massive turning point.

There was, however, a loophole which allowed ‘gaming for games of skill’ to be played. The Chairman of Mecca spotted this loophole, and following a study of bingo in New York, Mecca opened their first bingo operation at the Carlton Rooms in Maida Vale in early 1961.

1970s “Bingo gets glam”: Cash prizes, cabaret acts, and big nights out made bingo sparkle.

1980s - 1990s

2000s “A decade of challenge and change”: Bingo went digital, whilst clubs reimagined themselves as social and leisure destinations.

The 1968 Gaming Act was introduced to tighten up some of the loopholes in the 1960 Act, but it all paved the way for dedicated clubs to spring up across the country. With television reducing cinema audiences, many old cinemas and picture houses were converted into bingo halls, their tiered-seating layouts and stage areas proving a perfect fit.

In fact, to this day, many clubs still operate from these distinctive and often historic buildings.

By the end of the 1960s, millions were playing regularly. Bingo was social, exciting, and accessible… a low-cost night out with the chance of a cash win. It quickly became a staple of the leisure landscape, and was becoming as much a British institution as fish and chips or a nice cup of tea!

2000s

Tech arrives and competition grows

Electronic bingo terminals started to appear, alongside larger prize pots and new formats, including the National Bingo Game in 1986. But the 1994 launch of the National Lottery gave players a new outlet, and bingo faced increasing competition.

1980s “The age of competition”: Bingo battled for attention with new entertainment options. Big national games and even bigger prizes kept players coming.

Clubs began to see a drop in attendance. However, in 1987 the first purpose-built ‘standalone detached’ bingo hall opened – The Granada Bingo club in Derby.

Rollovers and big prizes!

1990s “Bingo modernises”: Electronic play started to appear. Big operators like Gala and Mecca emerged.

In 2007, bingo operators were allowed to introduce rollover jackpots for the first time, and the National Bingo game introduced the ‘Big N’ which allowed players to play for jackpots that could exceed £1million.

And in January 2008, at Castle Bingo in Merthyr Tydfil, 53-year old Christine Bradfield won the first ever Platinum Jackpot, scooping a massive £1,101,686!

2006 - 2007

2010s

2020s

The Smoking Ban

One of the most significant events for the industry came with the introduction of the UK’s smoking ban in public places. It first happened in Scotland in March 2006, and was followed by the rest of the UK in July 2007. For many regulars, smoking and bingo had gone literally hand-in-hand. Clubs were hit extremely hard, with some never recovering from the loss of customers.

Reinvention and resilience

In response, the sector fought back and began to innovate. Themed bingo nights, new venues, and a stronger focus on customer experience helped bingo reconnect with its customers.

Meanwhile, online bingo emerged, but traditional clubs doubled down on what made them special: community, atmosphere, and real social connection.

A new era of bingo

2010s to present “Bingo reimagined”: A mix of tradition and innovation. “Shush-free” lounges, livestreamed games, clubstyle party nights, and new generations of players.

In 2018, the National Bingo Game was re-formatted, and the first ever £50,000 jackpot was won at Mecca Bingo Aberdeen. Even today, the £50,000 national jackpot is still played for twice a day.

In the wake of COVID-19, clubs reopened with a renewed focus. Operators are now modernising the bingo offer with flexible session formats, digital tech and vibrant lounge-style environments.

Large sums of money are being invested in bright, refreshed and modernised clubs, and the industry has embraced hybrid play (clubs and online joining together), live-streamed bingo sessions, and state-of-the-art tech… but the heart of the game remains the same.

Bingo is still about people, connection, and a shared moment of joy when that final number for the win is called.

And how ever things change in the future, that part never will!

Back for another big bash!

Bingo’s Charity Cricket Match returns this summer

AAfter the huge success of last year’s debut fixture, the bingo sector’s charity cricket match is set to make a triumphant return this July – bigger, bolder, and ready to raise even more for charity.

Boomerang Digital is once again behind the stumps as organiser of the event, bringing together friends, colleagues, and competitors from across the industry for a full day of cricket and camaraderie.

The match will take place on Thursday 10th July 2025 at Walton Cricket Club in Walton-on-Trent (DE12 8NA), with the first ball bowled at 10am and play running through until around 6.30pm.

This year, the tournament format is a threeteam, round-robin contest with each team playing twice across 90 overs.

With great food, a bar, music, and a fantastic atmosphere throughout the day, the event promises to be another highlight of the bingo industry’s social calendar.

Teams for 2025:

• Boomerang Digital & Suppliers

Sponsored by Inspired & UK Gaming Solutions

• BACTA

Sponsored by BACTA

• The Bingo Association

Sponsored by The Bingo Association

Players from across the sector are encouraged to get involved. Entry is just £50, which includes a team shirt, breakfast, lunch, and refreshments across the day. All proceeds go to charity.

Last year’s event raised spirits and smiles in equal measure and organisers are hoping to build on that momentum. Whether you fancy yourself as an all-rounder, a slip fielder, or just want to support from the boundary with a pint in hand, this is a day for everyone in the sector to enjoy.

Want to get involved?

Places are limited, so don’t wait to throw your hat in the ring. Contact Miles Baron at the BA (miles@bingo-association.co.uk), or Freddie Shreeve at Boomerang Digital (Freddie.Shreeve@ boomerangdigital.co.uk) for more information and to secure your spot on the team.

Let’s bowl another one for charity!

Spotting future stars!

Bigger, bolder, and funnier than ever, the search for 2025’s ultimate comedy bingo host is in full swing at Dabbers Social Bingo where the Dabbers Bingo Comedy Caller Contest (sponsored by Malibu and supported by British Comedy Guide) has returned for the fifth year.

This legendary competition has a proven track record for discovering exciting performers who can mix quick wit, dazzling stage presence and top-tier bingo calling skills into an unforgettable show. The wild and hilarious contest, which has previously featured Viggo Venn (Britain’s Got Talent), Kate Butch (Drag Race UK) and Dan Tiernan (BBC New Comedy Award), is hosted by Sikisa BostwickBarnes (as seen on Live at the Apollo and Stand Up Sketch Show).

Dabbers’ Managing Director, Jonny Unknown explains the evolution of the contest: “Over the years, we’ve discovered incredible talent through this competition – comedians, drag stars, and larger-than-life hosts who bring something fresh to the stage. Past winners and contestants have gone on to make waves in the comedy and cabaret worlds. I’m always keen to see where we can take the Dabbers & the bingo format to next and what new ideas can spin it all over again”

Dabbers Social Bingo revolutionised the traditional game by blending it with live entertainment, immersive themes, and comedy, making it a hit in London’s nightlife scene.

The Comedy Caller Contest is one of its stand out events; an annual competition that invites up-andcoming comedians to showcase their skills as bingo callers. Contestants bring humour, charisma, and originality to the role, competing for a coveted spot as one of Dabbers’ resident hosts (and £1,000 top prize). The contest has helped bridge the gap

between comedy and game entertainment, giving fresh talent a platform while keeping audiences engaged with highenergy, laughter-filled bingo nights.

With the quarterfinals kicking off on Sunday afternoons from 18th May followed by semifinals and the Grand Final on Wednesdays in July at Dabbers HQ (Houndsditch, EC3, just a 4-minute walk from Aldgate Tube), this is the perfect opportunity to experience the very best of the modern Bingo revolution and discover future stars of comedy and cabaret.

➜ Tickets are available from just £10 which includes a ‘Jungle is Massive’ Malibu cocktail. All details online at dabbers.bingo

Club 3000 Bingo set to launch Leeds venue this summer

Club 3000 Bingo is bringing its winning formula to West Yorkshire, with a brand new, state-of-the-art club opening in Hunslet, Leeds, in late August 2025.

Representing a £4 million investment, the new venue promises to deliver an exciting bingo experience like no other, combining luxury surroundings, cutting-edge technology, and the highest prize money at the lowest cost.

The club will also provide a boost to the local community, creating 50 new jobs and adding a vibrant social hub to the area.

As the UK’s largest independent bingo operator, Club 3000 Bingo already runs 24 clubs across the country and continues to expand its popular brand with ambitious new developments. The new Leeds club is set to become a flagship venue in the group’s growing estate.

Brian Fraser, founder of Club 3000 Bingo, said: “We are delighted

to announce the opening of our newest club in Hunslet. Work is already well underway, and we can’t wait to share more details with the community in the coming months. Our goal is to provide an exceptional bingo experience, blending the latest technology with a welcoming, modern environment. Whether you’re a regular bingo player or

Mecca Bingo has released a flurry of feel-good facts to kick off the new year, revealing where Lady Luck shone brightest in 2024 – and it turns out Glasgow had plenty to celebrate!

Across Mecca’s clubs and online platform, players banked over £1.7bn in prize money last year – a staggering £4.8m every single day, with more than 61,000 weekly winners.

But when it comes to bragging rights, Glasgow topped the tables.

new to bingo, we’re confident that Club 3000 Bingo Leeds will be a fantastic addition to the city.”

As anticipation builds, Leeds locals can look forward to a venue that offers first-class entertainment and hospitality, backed by Club 3000’s friendly, community-focused atmosphere.

Glasgow takes the crown as Mecca reveals UK’s luckiest bingo regions

Its trio of clubs – Forge, Quay and Drumchapel – paid out over £7.6m in 2024, while local online players took home a further £33m.

Merseyside came in as the second luckiest region for in-club wins, racking up £5.39m across Knotty Ash, Birkenhead and St Helens. But for the second year running, the title of luckiest single club went to Stockton, where customers scooped £5.1m.

Elsewhere, Leeds players celebrated over £3.9m in club prizes,

with more than £30m won online. And it wasn’t just northern players landing big wins. A Waltham Forest slots player pocketed a cool £439,400 in a single spin, while Bexley delivered the year’s biggest online bingo jackpot of £75,000. Andy Crump, Managing Director of Mecca Bingo venues at Rank Group, summed it up: “2024’s stats show that luck is alive and well. We look forward to making even more winners in 2025 as we continue to spread the joy of bingo.” News round up

Celebrating dedication:

Buzz Bingo’s Long Service Awards

From bingo balls to brilliant careers – honouring the people who make it happen

Bingo has always been about the people. The friendly voices on the mic, the welcoming faces at the door, the dedicated professionals behind the scenes – they’re the heartbeat of every club and every game.

In recent months, a wave of long service awards at Buzz Bingo has reminded us just how many of those familiar faces have been around for decades. These remarkable people represent genuine commitment, resilience, and pride.

40 years of service

Drake, Buzz Bingo Barkingside

Cathy has been a Bingo Host at Barkingside for an incredible four decades – a legend in every sense. From traditional ball machines to today’s electronic play, she’s seen bingo evolve. Cathy credits her customers and colleagues for keeping her smiling:

“This job keeps me young, and bingo is my life –it’s what keeps me going.”

30 years of service

20 years of service

Whether it’s 20 years or 40, these milestones tell a bigger story: that bingo is built on loyalty, people, and pride in the job.

Congratulations to all those recognised - and thank you for everything you bring to bingo!

Cathy

Ann Marshall Buzz Group HR Team

Jo Wyper Retail Support

Viv Walsall

Joe Casey Coatbridge

Mary Zaleski Borehamwood

Carrie Spence Enfield

Corrol Henderson Ipswich Dot Stoves Sunderland

Lisa Wilkins Medway

Helen Wilkinson Buzz Group HR Team

Why bingo must stay on the radar in Westminster

As the dust settles from the seismic political shift of July 2024 – when Labour swept into power with a commanding majority – the bingo industry finds itself navigating a dramatically changed Westminster. 335 new MPs took their seats in the House of Commons following the general election, many of whom are unfamiliar with the land-based bingo sector, its cultural importance, and the challenges it faces. In this new political landscape, maintaining strong relationships and engagement with political stakeholders is more crucial than ever.

We have made a good start with the Gambling Minister stating on the 3rd April that ‘the Government recognises that bingo clubs are important and valued parts of local communities… We want to ensure that this integral part of the gambling sector is protected and that people across the country can continue to enjoy a visit to their local bingo hall.’

However, while the land-based bingo sector has long enjoyed crossparty support – recognised for its community value, safe environment, and economic contribution – it is imperative we ensure that goodwill continues across both government and opposition benches. With the Labour government setting out its legislative agenda and new Ministers taking the reins, the sector must proactively build and sustain political awareness, relationships, and trust.

A series of key engagements this summer presents opportunities to do just that. On Friday 27th June, bingo clubs across the UK will welcome Members of Parliament to mark National Bingo Week, a flagship

moment to showcase the vital role our clubs play in local communities. During these visits we will be asking club managers to help MPs better understand what your local bingo club offers – from providing social lifelines for older people to delivering local jobs and regeneration in towns and cities across Britain. It will also be a great opportunity to directly ask MPs to support their local clubs in Parliament through advocating for the Gambling White Paper and ensuring the review into the current licensing regime for bingo premises to enable targeted supportive measures to be taken for bingo clubs to take place as quickly and seamlessly as possible.

The industry continues to await implementation of the long-promised Gambling White Paper. While the digital sector has dominated much of the debate, land-based bingo has distinct needs – particularly around regulatory fairness and the ability to modernise our offer for new audiences. Timely delivery of these reforms, with careful consideration of bingo’s unique position, remains a top priority and is a major reason for why our continued engagement with MPs is so important.

National Bingo Week follows a major parliamentary reception on 12th June, bringing together MPs, Peers, 40 of our customers, 12 employees and representatives from the Bingo Association’s long-standing charity, Variety. We will be playing charity games of bingo in the House of Commons to celebrate the amazing landmark of £2m worth of donations made to Variety. These moments matter – they keep bingo visible in the corridors of power and make our approach more real to help decision-

makers understand why bingo matters so much to our employees and customers.

Elsewhere, several upcoming policy developments could directly impact how bingo clubs operate. Martyn’s Law which has now received Royal Assent and is designed to enhance public safety in venues –has significant implications for club security and training requirements. Similarly, the anticipated Employment Rights Bill will shape how the sector manages staffing, contracts, and workplace protections.

This is why we are in the process of reconstituting the All-Party Parliamentary Group (APPG) for Bingo. Re-establishing this cross-party group is essential to give bingo a consistent platform in Westminster, enabling long-term policy engagement beyond party politics and parliamentary cycles.

In an ever-changing political environment, sustained engagement is not a luxury – it’s a necessity. By remaining front-of-mind for politicians and maintaining a united, proactive voice, the bingo industry can help shape a regulatory and political future that enables it to thrive.

Dan Baynes is a Public Affairs Specialist at PLMR and advises the Bingo Association on political and media engagement. He can be contacted on 07960 245 492 or via email at bingo@plmr.co.uk

Expert insights: Employment update from Taylor Walton

Neurodiversity in the workplace

The Advisory, Conciliation and Arbitration Service (ACAS), which provides employers with best practice guidance about workplace relations, has recently published new advice on neurodiversity issues in the workplace. It is estimated that one in five people are neurodivergent and while there is an increasing public awareness of neurodiversity, the purpose of the new ACAS guidance is to assist employers in understanding neurodiversity and to help them create a neuroinclusive workforce.

What does neurodiversity mean?

Neurodiversity describes the natural differences in how individuals’ brains behave and process information. Neurodivergent is the term used to describe an individual whose brain behaves differently to what may be considered typical. Common examples of neurodiversity include:

• attention deficit hyperactivity disorder (ADHD),

• autism,

• dyslexia,

• dyspraxia,

• dyscalculia, and

• Tourette’s syndrome.

ADHD

Someone with ADHD may:

• find it difficult to concentrate on tasks

• struggle with time management and organisation

• have trouble following instructions

• have times of hyperfocus – where they are entirely focused on a task

• be good at thinking creatively

• have lots of energy

Autism

Someone who is autistic may:

• take things literally

• react differently to senses like sound and smell

• get anxious about social situations

• have difficulty interpreting social cues – for example, facial expressions and body language

• like a consistent routine

• seem rude without meaning to

• have a keen interest and expertise in particular topics

• have good attention to detail

• be good at problem-solving and thinking creatively

• have a good memory

Dyslexia

Someone who is dyslexic may:

• read or write slowly

• find it difficult to listen and concentrate

• forget things easily

• have difficulty with spelling

• be good at problem-solving and thinking creatively

• have strong verbal communication skills

• be good at tasks involving 3D shapes and spaces

Dyspraxia

Someone who is dyspraxic may:

• have poor balance

• have difficulty pronouncing some words

• take longer to do some tasks

• have strong verbal communication skills

• be good at thinking creatively

Neurodiversity and the law

There is no employment legislation which specifically addresses neurodiversity. However, some neurodivergent employees may be classed as disabled under the Equality Act 2010. This applies where an employee has a physical or mental impairment which has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. Nevertheless, because neurodiversity impacts individuals differently, employees with neurodivergent conditions will not always meet this statutory definition. On the other hand, neurodivergent individuals may still satisfy this definition even though they do not consider themselves to be disabled. Where an employer suspects that an employee’s neurodiversity may

amount to a disability, they must comply with the usual duties that they owe towards disabled employees –such as the duty to make reasonable adjustments. This means that the employer should take reasonable steps to help the neurodivergent employee overcome the disadvantages caused by their neurodiversity. For example, this could involve providing an autistic employee with headphones to help them focus and avoid sensory overload.

In addition, employers could also face other disability discrimination claims if they were to treat a neurodivergent employee less favourably because of their condition (direct discrimination) or something arising from it (discrimination arising from disability). The ACAS guidance gives the example of an autistic employee who is excluded from work social events because they struggle to maintain eye contact when speaking to colleagues who interpret this as weird and rude. This is likely to amount to disability discrimination.

The benefits of recognising neurodiversity

Irrespective of whether an employee’s neurodivergence amounts to a disability, encouraging conversations about neurodiversity and supporting affected employees can often have positive impacts on productivity and working culture more generally.

However, some neurodivergent employees may be concerned that disclosing their neurodiversity may prompt a negative reaction or stereotyping. Therefore, employers should take steps to ensure that employees feel comfortable discussing neurodiversity and, even if they do not share their condition, to ensure that they can still receive the support that they need. This helps to ensure that employers can consider the most suitable adjustments to make and minimise the negative impact that masking their condition can often have on neurodivergent employees (both on themselves and their work).

In turn, an inclusive and supportive workplace can help to improve staff wellbeing, reduce absences/staff turnover and attract the highest quality candidates.

How employers can become more neuroinclusive

The ACAS guidance highlights the importance of using precise language to create a more neuroinclusive working environment. For example, it advises that employers should avoid using phrases like “suffering from” when talking about neurodiversity, which implies that neurodiversity is an illness and can make neurodivergent people uncomfortable.

The guidance acknowledges that language in this area is constantly changing and people have different

preferences. Therefore, it is good practice to ask a neurodivergent employee what terms they prefer and being open with them about not knowing about a condition, but willing to learn.

In order to ensure that all employees are aware of neurodiversity and how to act inclusively, employers should be providing specific training on the topic (particularly to managers) and/or running awareness campaigns within their business. Employers may also consider setting up a staff network for neurodiversity – allowing like individuals to connect and offer support to one another – and actively acknowledging the contributions of neurodivergent employees.

Neuroinclusive recruitment practices

Employers should also consider whether their recruitment processes are neuroinclusive. This is because some neurodivergent employees may benefit from, for example, receiving interview questions in advance or providing written answers instead of oral responses – or vice versa.

In the recent case of AECOM Ltd v Mallon [2023], the Employment Appeal Tribunal upheld a decision that an employer had failed to make reasonable adjustments by refusing to allow a job applicant with dyspraxia to make his application orally rather than through an online form, because his dyspraxia made it difficult for him to express his thoughts in writing.

Undoubtedly, the issues surrounding neurodiversity will create challenges for employers and put them at further risk of employment tribunal claims. Therefore, it is important that businesses are aware of the needs of neurodiverse employees and work towards a neuroinclusive working environment.

Alec Colson is a solicitor and Head of Employment Law at Taylor Walton LLP and advises the Bingo Association on employment matters. He can be contacted on 01582 390470 or via email –alec.colson@taylorwalton.co.uk

How is 2025 looking for the UK and the bingo industry?

The UK is navigating a challenging landscape marked by rising inflation, geopolitical tensions, and the looming threat of US tariffs, which pose risks to both global and domestic growth. In light of this uncertainty, the UK Government faces tough decisions as it strives to deliver growth while maintaining sustainable public finances. This article assesses the current economic situation, the implications of recent government decisions, and their specific impact on the Bingo industry, including potential opportunities.

How is the UK economy doing?

Despite a better than expected start to 2025, economic growth in the UK has been slow since the pandemic. The global landscape has also become more complex, with protectionist policies emerging, particularly from the US. Given a predicted slowdown in global economic activity, the EY ITEM Club now forecasts a modest UK growth rate of around 0.8% for 2025 and 0.9% for 2026 – down from previous estimates of 1% and 1.6%, respectively. While we anticipate UK growth will eventually stabilise around 1.5%, we believe this level will not be achieved until 2027. Where the needle ends will largely depend on the direction of the US tariff policy.

In addition to the challenging global picture, UK consumers have remained cautious in the face of high inflation and economic uncertainty since 2022. Despite continued growth in real wages, UK households are choosing to save more of their income than they were previously, which is holding back discretionary spending and leading to slower than excepted overall growth in household expenditure and therefore GDP.

Moreover, the UK’s fiscal position remains strained, with a significant gap between tax revenue and public spending, exacerbated by high borrowing costs, weaker than forecast growth and increased spending in areas such as defence. So far, the Government has just complied with its current fiscal rules. However, its ‘tight-margin’ approach may soon be tested again, especially in the face of heightened global

volatility and further rises in the cost of government borrowing.

To ensure the sustainability of the public finances, the Chancellor has imposed a fiscal rule which states that all day-to-day expenditure (i.e. not investment) must be covered by tax revenue. However, the question remains: how can the Government do this without breaking its pledge not to increase taxes on working people?

What has happened since the autumn budget?

In her own words, the Chancellor stated that she “had to take some very difficult decisions on tax” back in October 2024. As further explained in our January issue, the increases to the National Minimum Wage (NMW) and National Living Wage (NLW), coupled with the increase in the rate of employer’s National Insurance contributions (NICs) and the extension of its application to lower earners, have had a more acute impact on labour-intensive sectors, such as Bingo.

However, the Autumn Budget also recognised the importance of stability and certainty. Since then, the Government has issued a series of measures to deliver on this. On Budget Day, the Government unveiled its Corporate Tax Roadmap, acknowledging the importance of a stable and predictable tax regime. Notably, this Roadmap includes a commitment to maintain the corporation tax rate at 25% for the rest of the Parliament – a welcome certainty in a complex world.

“The Bingo industry remains a pillar in the social life of many communities by providing a safe entertainment option for many.The ripple effects of a positive tax change could directly benefit our local communities.”

In the last week of March, the Chancellor delivered her Spring Statement. In the six months following the Budget, growth fell short of expectations set by the Office for Budget Responsibility (OBR), and market interest rates rose. Consequently, when the OBR revised its forecast during the Spring Statement, the Government scaled back its Autumn spending plans. However, these adjustments were only enough to restore the buffer against its rule of only borrowing to invest and did not provide any additional headroom. This increases the chances of the need for a fiscal reset with more tax increases in the next Autumn Budget later this year.

More recently, on 28 April, the Government delivered on another Budget pledge by releasing its Spring 2025 Tax Update: Simplification, Administration, and Reform (TUSAR). This package of measures aims to simplify the tax system by reducing bureaucratic burdens, thereby supporting economic growth. Key initiatives include modernising HMRC systems to streamline taxpayer experiences.

TUSAR also included the long-awaited consultation on the consolidation of taxes into the Remote Betting and Gaming Duty (RBGD). The consultation clarifies that landbased Bingo activities will not be included, and that “Bingo played in clubs using hand-held terminals would remain subject to Bingo Duty.” This distinction is crucial, as it shows that land-based Bingo remains clearly differentiated from other gaming activities, leaving open opportunities for the future.

Where does this leave the bingo industry?

The Bingo industry has acutely felt the effects of recent NMW, NLW, and NIC increases, as it is a labour-intensive sector with many part-time employees (e.g., students and part-time parents or carers). Based on industry data, we estimate that the aggregated impact of these changes is equivalent to a quarter of the industry profits, or half the Bingo Duty receipts paid by the industry.

This additional financial burden on operators will inevitably impact the ability to expand and invest, particularly at a time when the UK economy faces slower consumer

spending, with household income growth to decline from around 4% in 2024 to below 2% in 2025 according to the EY ITEM Club. As a sector heavily reliant on discretionary spending, Bingo is particularly sensitive to tax changes.

A chance to move the needle in the right direction is a potential reduction of Bingo Duty. Alleviating financial pressures on Bingo operators could prevent further closures and unlock much-needed investment to enhance customer experiences. This will ultimately create jobs and drive further growth in our local communities.

The Bingo industry remains a pillar in the social life of many communities by providing a safe entertainment option for many, including those more vulnerable in our society. The ripple effects of a positive tax change could directly benefit our local communities.

Conclusion

Looking ahead, the UK economy faces a complex and challenging environment. The Government’s recent fiscal and tax measures aim to provide stability and simplify the tax landscape. However, as the need for more tax revenue to balance the books becomes more pressing, the Government may need to make difficult tax decisions in the near term.

Against this challenging background, a potential reduction in Bingo Duty could unlock much-needed resources to enhance customer experiences, create jobs, and contribute positively to local communities as a vital part of their social fabric.

Looking for positives, the Government’s commitment to a Corporate Tax Roadmap and structural changes to business rates provide some hope for long-term stability. Other than this, the positives come from the hope that the £70bn will be spent wisely and give rise to structural improvements and growth. Here is hoping.

Chris Sanger is Tax Policy Leader, and Patricia Gomez Robles is Senior Manager Tax Policy at EY. The EY tax policy network has advisers in more than 85 countries and advises clients on how to effect policy change directly and through strategically engaging policy makers. www.ey.com

High Court case offers important lessons for operators on terms and rules

A recent High Court decision has once again demonstrated that the judiciary are sympathetic to concerns about gaming operators’ terms and conditions. In 2021, we were assessing the impact of the Court’s decision against Betfred which concluded that their exclusion of liability clauses were neither transparent nor fair. Last month, the High Court granted summary judgment in favour of Corinne Durber who was seeking to recover over £1 million against Paddy Power.

In brief, Durber won the Monster Jackpot of £1,097,132.71 playing the Wild Hatter game on Paddy Power’s website. Or so she thought. Paddy Power did not pay her the Monster Jackpot and, instead, paid her just over £20,000 on the basis that there was a technical error which should have displayed that she had won the Daily Jackpot, rather than the Monster Jackpot. Whilst this particular incident arose on an online slot game, we know that technical errors can happen in retail, be it with gaming machines or games of bingo and particularly EBT or VBT games.

The decision predominately rested on the Game Rules prevailing over Paddy Power’s Terms and Conditions. Paddy Power sought to rely on various provisions within their Terms of Use affording them the right to void winnings based on their server records, rather than what appeared on Ms Durber’s screen. Conversely, the Game Rules

stipulated that a prize would be awarded when three or more jackpot symbols appeared on the screen and the value of the jackpot would then be determined by the spinning wheel landing on the ‘Monster Jackpot’ pizza slice. The key principle here was that of “What you see is what you get” and the judgement was unequivocal in supporting the right of consumers to expect that what their screen tells them is correct, true and reliable.

This case offers a number of lessons that operators should heed.

Game Rules – all too often, lawyers are asked to review Terms and Conditions without also being asked to review the individual Game Rules which can (as was the case here) result in a costly disconnect between the two. Ts&Cs and bingo rules should be consistent, whether online, or on EBT/VBTs.

Expert insights: Legal update from Poppleston Allen

Consumer Protection – the Terms and Conditions should be clear, unambiguous and as user friendly as possible. In both this case and the Betfred case, the judges were highly critical of the imbalance of bargaining power in the Terms and Conditions. Operators are definitely stuck between a rock and a hard place on this. Those of us embedded in the industry will be aware that this imbalance has evolved over many years as a result of some players engaging in foul play and so the temptation is to stock the Ts&Cs high with protectionist wording. Whilst there is nothing wrong with this, the Courts are only really interested in how the Ts&Cs address the specific matter at hand and so the aim must always be to ensure that user terms are, above all else, crystal clear and easy to navigate.

Signposting – once again, unusual or onerous clauses must be clearly flagged to consumers to be enforceable. An important clause cannot be buried without sufficiently being drawn to the consumer’s attention.

Public Relations – the gaming industry enjoys little positive coverage in mainstream media and is generally perceived with suspicion (often unfairly) by the public. In assessing their position, Operators should be more self-reflective when analysing the facts and show greater

empathy with their customers where there is a genuine cause for complaint (regardless, in some cases, of what the Terms and Conditions say). Hopefully in bingo we are better at this. Terms of Use are vitally important but should not always wag the dog.

Although non-exhaustive, the list above is a good starting point as a set of actions that Bingo Association members should pro-actively take on board in response to this latest decision.

This article has been prepared by Tom Grant, working with Nick Arron. Tom was recently appointed as a Consultant at Poppleston Allen. With over 20 years’ experience in the gaming sector, Tom advises his clients on a wide range of contractual matters including Terms and Conditions, Game Development Agreements, Content Licensing, Sports Data Rights and Platform Agreements. Tom can be contacted on t.grant@popall.co.uk

Bingo Reunited: Clubs may close, names may change, but the bonds built in bingo last a lifetime

They say you never forget your bingo familyand this issue’s photos prove just that. Whether it’s former colleagues gathering decades after their final shift, or teams reuniting in clubs that have since changed hands or names, the shared stories and laughter never fade. In these pages, we’re celebrating the enduring bonds forged on the bingo floor. These moments remind us that while clubs may close and ownerships may change, the friendships built in bingo last a lifetime.

Thanks once again to Sean Connolly for helping to preserve the people and places that have shaped our industry.

Bingo has a long history in the UK where it has always been about people, community and fun. Since it became popular here in the 1950s and 60s, operators, the media and private individuals have been there to record events and occasions, capturing unique moments, people and places that have played their part in bingo’s rich history. Since 2015 Sean Connolly – known by many in the bingo sector – began sharing all his old bingo photos on Facebook ‘Bingo Photos Old and New’ and has posted over 7,000 images of people and clubs which has enabled a great many colleagues to reconnect.

Manager Liam Watkinson presents Mark James and Karen Bellas with their long service awards in 2023 at Buzz Bingo Middlesbrough. ➜

Simon Shaw photo taken here in the late 80’s at a Mecca Stockton reunion. Back row from left to right: Simon Shaw, Alan Bell , Miles Baron, Phil Norman, Bill Smith, Peter McCann, Kevin Dean. Front row: Adrian Laurie, Rob Rollinson (RIP) Joan Burnet and Andy Hubbard.

If you have bingo images that you would like to donate to and/or share with Sean, please contact him via Facebook @old.bingo.photographs or email: seanconnolly431@hotmail.com

A Richard O’Sullivan photo taken in 2023

In 2018 the Mecca Bingo Colleagues from The Plaza in Stockport had a reunion at the club which has now reverted to being a theatre.

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This photo was taken at John Monaghan’s 70th Birthday in 2019. From left to right: Jo Furze, Jim Dishington, John Monaghan, Tony O’Sullivan, Sue Shawley and Paul Dishington (RIP).

➜

Coral Social Clubs reunion in May 2024, with Manny Javanpey, Peter Lawton, Derick Moss, Sean Connolly and Pete Matthews.

at Buzz Bingo in Hengrove, Bristol to celebrate the club’s 25th anniversary. From the left: Hannah Jones, Kelly TaylorBarry, Christine Taylor, Kim Evans and Katrina Lovell. On the right is Richard and 3 other ladies. Sadly the club closed a few months later.