Thinking Business test

THINKING

BUSINESS

• OFFICIAL MAGAZINE FOR KENT INVICTA CHAMBER OF COMMERCE • DECEMBER - JANUARY 2026 •

Health and Wellbeing Why supporting health and Why supporting health and wellbeing in the workplace should wellbeing in the workplace should be more than a tick box exercise. be more than a tick box exercise.

Page 23 Page 23

n n The TheBig BigInterview Interviewwith withJeremy JeremyLicence, Licence,Managing ManagingPartner Partner and andHead Headof ofReal RealEstate Estateat atFurley FurleyPage PageSolicitors.

Solicitors.Page Page18 18 n n International InternationalTrade.

Trade.Page Page36 36 n n Chamber ChamberEvents.

Events.Page Page40 40 n winners.Page Page42 42 n Chamber ChamberBusiness BusinessAwards Award winners. n n New NewMembers.

Members.Page Page48 48

Welcome & Contents

Celebrating successes in our business community changes to US policy implementing the highest average tariffs since 1934. However, despite several challenges, global trade has continued to grow in 2025. Services are the biggest success story with the World Trade Organisation forecasting 4.6% growth in services trade this year and 4.4% in 2026.

At Kent Invicta, we can support clients to unlock global opportunities with our expert support in international trade documentation and customs procedures; page 37 gives an overview of our International Trade Services.

funding for planning reform, fiscal headroom, and a planned reduction in the national debt, will hopefully make the UK an appealing safe harbour for global investment.

For businesses, there were no surprises and the much craved short to medium term certainty seems to have returned, allowing business owners to plan confidently for the future.

Tudor Price Chief Executive Welcome to the latest edition of Thinking Business.

Businesses can finally exhale, having held their breath since the illadvised pre-budget announcement and subsequent fiscal fandango.

Overall, this was a budget for the markets and foreign investors to signal that the UK is a politically stable and fiscally responsible destination. Continued funding for infrastructure, investment incentives,

Contents

We were particularly pleased with further investment in the Lower Thames Crossing project, the removal of the employer apprenticeship contribution, and commitment to planning reform, all of which reflect the needs and opportunities for our region. We were also pleased to see that business rates and other high street focused support measures were put in place, although the rates for larger properties remain an issue for some of our critical organisations.

Furley Page Solicitors are celebrating a milestone anniversary this year – 300 years in business. It is a fantastic achievement for a business that is firmly rooted in our community. You can read all about the company’s celebrations and exciting plans for 2026 and beyond in the Big Interview.

On balance, things could have been a lot worse and for that, we’re grateful. So now we know; let’s get on with the business of business.

The highlight of the Chamber calendar is undoubtedly the Kent Invicta Chamber Business Awards and this year’s – our 20th – was another huge success.

It has been quite a year for international trade with dramatic

10

42-43 Chamber Business Awards

30-31 Members News

44

Members News

45

Membership Benefits

Members News

36-37 International Trade

47

Business News

18-19

The Big Interview

39

Members News

50

Movers & Shakers

20

Skills

40-41 Chamber Events

50

Last Word

Chamber News

8-9

Members News

10

Kent Business Leaders

11

Patron News

12-17

Our Patrons

33

Economy

48-49 New Members

Have a wonderful Christmas and peaceful festive break. We wish you a happy, healthy and prosperous 2026 and look forward to seeing you at an event soon.

Tudor Price Chief Executive, Kent Invicta Chamber of Commerce

43

23

18

23-29 Cover Feature Health & Wellbeing

4

Thank you to the team for all your hard work behind the scenes to ensure these events go smoothly.

This year we had more than 250 business leaders from across the county. Taking the time to celebrate the exceptional contributions of our business community is integral to the Chamber’s ethos, and it was a fantastic event. Congratulations to all the winners and finalists including Clearwater Kent who scooped the much-coveted Business of the Year 2025 award and the Family Business of the Year 2025 prize. A huge thank you to our sponsors and partners whose support is invaluable to the continued success of our awards.

Editorial and General Enquiries

Publisher

Chief Executive: Tudor Price Tel: 01233 503 838 info@kentinvictachamber.co.uk www.kentinvictachamber.co.uk

Advertising and Features

Kent Invicta Chamber of Commerce, Ashford Business Point, Waterbrook Avenue, Sevington, Ashford, Kent.

TN24 0LH

Media No. 2139 Published December 2025 © Benham Publishing

Ian Fletcher Benham Publishing Limited, Aintree Building, Aintree Way, Aintree Business Park, Liverpool. L9 5AQ Tel: 0151 236 4141 Fax: 0151 236 0440 admin@benhampublishing.com www.benhampublishing.com Karen Hall Tel: 0151 236 4141 karen@benhampublishing.com

Editor

Sarah Dale Tel: 0151 236 4141 Sarahdale@benhampublishing.com

Production Manager

Mark Etherington Tel: 0151 236 4141 mark@benhampublishing.com

Disclaimer

Thinking Business is published for Kent Invicta Chamber of Commerce and is distributed without charge to Chamber members. All correspondence should be addressed to the Editor at Kent Invicta Chamber of Commerce. Views expressed in Thinking Business are not necessarily those of Kent Invicta Chamber of Commerce. Reprinting in whole or part is forbidden except by permission. © 2025. Please note that submitting an article does not guarantee publication. Whilst every effort is made to ensure the accuracy and reliability of material published in this journal, Benham Publishing and its agents can accept no responsibility for the veracity of claims made by contributions in advertising or editorial content. Benham Publishing cannot be held responsible for any inaccuracies in web or email links supplied to us.

Thinking Business

3

Chamber News

Joint Statement on Employment Rights Bill • British Chambers of Commerce • Chartered Institute of Personnel and Development • Confederation of British Industry • Federation of Small Businesses • Recruitment and Employment Confederation • Small Business Britain The above organisations have all agreed the below statement: Reacting to the news that the Government has agreed to a six-month qualifying period for unfair dismissal in the Employment Rights Bill, the six business groups involved in tripartite discussions, said: “Businesses will be relieved that the Government has agreed to a key amendment to the Employment Rights Bill which can pave the way to its initial acceptance.

“We welcomed this chance to hold meaningful dialogue and believe the constructive nature of our discussions can be a template to resolve outstanding issues.

“Businesses have always been clear that making the Employment Rights Bill work would take business, trade unions

and government working together to find a landing zone for these major policy changes.

“This agreement keeps a qualifying period that is simple, meaningful, and understood within existing legislation. It is crucial for businesses confidence to hire and to support employment, at the same time as protecting workers.

“This change addresses the key problem that must be sorted in primary legislation.

It shows that dialogue works and is a model for how to consider the important questions that need answering in regulations before new rules come into force.

“Businesses will still have concerns about many of the powers contained in this Bill.

This includes guaranteed hours contracts, seasonal and temporary workers and thresholds for industrial action.

“We remain committed to working with government and unions to dealing with this in the necessary secondary legislation to implement the Bill. We must ensure that it supports opportunity for workers while avoiding damage to economic growth.

“That also means agreeing guidance and support for businesses to understand and effectively implement the many changes, alongside sufficient resources for the Fair Work Agency and tribunal system.”

CEO, Tudor Price, said: “This is a major achievement for BCC and the other organisations which clearly demonstrates the value of organisations working together.

We encourage all our members to consider raising their other concerns using our inbound email address” policy@kentinvictachamber.co.uk

Get Kent and Medway Working Plan The UK plan

The government want to improve the UK’s economy and get people into work.

They found in the UK there are: • 2.8 million people who are not in work due to long-term sickness • 1 in 8 young people not in education, employment or training (NEET) • 9 million adults lack the basic skills they need to get on.

4

The government’s Get Britain Working White Paper outlines how they will: • raise the UK employment rate to 80% for 18 to 66-year-olds • boost the economic activity of the country • improve living standards to fund public services • improve the quality and security of work through the Plan to Make Work Pay • create a job market that welcomes everyone and gives them a chance to work.

Thinking Business

About our plan

The Get Kent and Medway Working Plan shows our ambitions to help Kent and Medway residents back into work.

We asked the views of a wide range of stakeholders, partners and people with lived experience to find out how best we, in Kent and Medway, can help support people into employment and fill vacancies within our employers. We asked what works well, what doesn’t, and what to improve to help those looking for a job.

We did this via: • surveys • workshops • one-to-one interviews.

From our research, we put together all the views and created our plan. The Get Kent and Medway Working Plan is a joint strategy put together by: • Kent County Council • Medway Council

• Jobcentre Plus

• the NHS Kent and Medway Integrated Care Board.

Our plan focuses on health, work, and skills across Kent and Medway.

This includes: • an analysis of key local labour market challenges for different groups of people and employers • an overview of the support available for individuals and employers • how local organisations can work together to support those looking for a job • how to tackle barriers that prevent people from working.

Local organisations are now working together to carry out the actions from our plan. © 2025 Kent County Council

Legal Update

Christmas Parties and Employee Misbehaviour It is again that time for the staff Christmas party, and for employment lawyers to emulate the ghost of Jacob Marley and dust off their Yuletide warnings.

While most parties will be an occasion for employers and employees to celebrate the passing of the year, it will come as no surprise that they can also give rise to incidents which have HR and employment law ramifications.

It is accepted that while the Christmas party rarely takes place in the workplace, it remains a work event. The ‘official’ Christmas party is usually regarded for legal purposes as an extension of the workplace.

Unacceptable behaviour by employees can lead to grievances, allegations of harassment, disciplinary proceedings and dismissals, and employers can potentially be found vicariously liable for poor behaviour by employees.

In addition, this year has seen further developments in case law in which the Employment Appeal Tribunal may have further extended the circumstances of what might constitute the ‘workplace’.

In the case of AB v Grafters Group Ltd, a female employee brought a claim of

sexual harassment against her employer for the actions of a male colleague.

The incident arose when the two colleagues arranged a carshare to work without the employer’s knowledge. It came to light during the journey that the victim was not actually scheduled to work that day but rather than dropping the victim at a bus stop as requested, the driver (who was also not scheduled to work) parked and subjected her to sexual harassment.

The argument tendered by the employer in defending the claim was that it could not be held liable as neither employee was scheduled to work that day, placing the car sharing outside the territory of the ‘workplace’. The Employment Tribunal agreed. However, on appeal the Employment Appeal Tribunal held the employer may be liable, finding that sexual harassment can occur “in the course of employment” where there is a sufficient connection between the activity and the employment.

David Morgan Partner Employment Law Email: davidmorgan@girlings.com Tel: 01233 664711

It found that the Employment Tribunal had not given this sufficient analysis, and the case was remitted for reconsideration of whether the act of one colleague giving another a lift to work was sufficiently connected to employment for the employer to be liable for the actions of the driver.

Given that the potential for employers to be held liable for the actions of their employees may be spreading ever wider, and that the forthcoming Employment Rights Bill proposes further duties on employers to take all reasonable steps to prevent harassment, employers should take the opportunity to review their policies, provide effective training, and foster a workplace culture that actively seeks to prevent sexual harassment occurring.

No employer wishes to play Scrooge, wag the finger or seek to dampen Christmas spirits, but a common-sense reminder to employees regarding expectations of behaviour, both in the workplace and outside, is a prudent step.

Ruth Amaeze Trainee Solicitor Employment Law Email: ruthamaeze@girlings.com Tel: 01233 664711

girlings.com Thinking Business

5

Face the future with confidence...

When it comes to financial advice, it’s important to find someone you can trust.

For the past 34 years we have been providing unbiased, holistic financial planning advice to clients and businesses across Kent.

We are proud of our success, our independence, and our reputation of being a friendly, professional practice.

Folkestone Office: 01303 273 273 Maidstone Office: 01622 238 230 ifa@financial-advice.co.uk www.financial-advice.co.uk Authorised and Regulated by The Financial Conduct Authority

Advertising Feature

PROTECTING What Matters Most Death or long-term ill health can cause financial hardship for loved ones and undermine financial plans. Experts at FAS look at why life cover and income protection are key components to consider.

this purpose are established on a Decreasing Term basis, where the amount of life cover provided drops by a set amount each year to reflect the falling mortgage balance. It is important to consider whether changes to your mortgage over time, through further borrowing or an increase in term, are reflected in the level of cover you hold.

When considering the most important aspects of a long-term financial plan, many would immediately focus on savings, investments, and retirement planning. Whilst these are undoubtedly key areas, protection is a core pillar of financial planning which is often overlooked. Life is unpredictable, and events such as long-term illness or death can derail the most carefully constructed plans. By holding adequate protection, you can ensure that financial goals for your family can be met, even when life doesn’t go to plan.

Putting cover in place in the event of death is only part of a sensible protection plan. Being unable to work due to long-term ill health or injury can also cause financial hardship and potentially undermine your financial planning decisions. Employers can offer protection in the event of long-term sickness, in the form of an Income Protection policy. This cover pays a monthly income of up to 70% of your basic salary, if you are unable to work due to illness or injury, providing funds to help you continue to meet ongoing financial commitments.

Audit your existing cover

Are you adequately covered?

Reviewing the level of life cover you hold can be a valuable exercise in determining what your loved ones would receive in the event of your death.

For those who are employed, a good starting point is to review whether you would benefit from Death in Service in the event of your death. Whilst not mandatory, employers often provide Death in Service policies, as they are a cost-effective benefit and a way to attract and retain staff. Whilst having some similarities to a standard life insurance policy, instead of paying out a specific lump sum on death, the amount paid is usually expressed as a multiple of salary. For example, a scheme paying three times salary to an employee earning £75,000 per annum would provide cover of £225,000 in the event of death whilst employed.

It is, however, important to bear in mind that you may not be in the same job for the remainder of your working life, and could potentially receive less generous cover, or even be without cover, if you change employer.

The other most popular form of life cover are policies taken out to cover outstanding mortgage debt. Most policies taken out for

When assessing whether you hold sufficient cover to protect your family from life’s challenges, it is easy to just consider whether the cover would meet existing liabilities, such as mortgage or other debt.

Whilst holding life cover to settle an outstanding mortgage balance is obviously sound financial planning, this would do little to provide additional funds to cover day-to-day living costs and other expenditure for family members left behind. Although the burden of mortgage payments would be removed, the loss of earnings caused by the death of the main income provider in a family could mean that surviving family members struggle to cover ongoing costs, in addition to other longer-term financial commitments, such as funding further education for your children.

is arranged and funded by the employer, but pays out to the employee’s family or chosen beneficiaries if the employee dies during the policy term. Premiums paid are typically treated as a legitimate business expense, offering potential Corporation Tax relief.

Income Protection is equally important, as a long-term illness or injury can lead to an immediate loss of earnings, without the benefit of the safety net available to those who are employed. Without this protection, individuals may be forced to dip into longterm savings—if available—to cover the ongoing cost of living, which can potentially damage future financial plans.

For small business owners, the prolonged ill health of a key person can disrupt revenue and pose a serious threat to business continuity. This impact extends beyond the individual unable to work, affecting employees and the overall stability of the business.

How we can help

No matter how much energy is devoted to making the right plans for long term saving, without adequate protection against death or serious ill health, the best laid financial plans for your family – or business – can be undermined. It is, therefore, important to consider your existing protection arrangements, to identify potential gaps that could place your financial plans in jeopardy. © Financial Advice and Services Ltd 2025

Self-employed and business owners Whilst those who are employed can benefit from Death in Service and other protection policies provided by their employer, those who are self-employed need to pay particular attention to the level of protection they hold, as there is no safety net in place.

Directors and small business owners can arrange Relevant Life Cover, which acts as a standalone Death in Service policy, which

The content of this article is for information only and does not constitute financial advice. It is for general information only and should not be relied upon when making any financial planning decisions. You should always obtain professional independent advice based on your circumstances. Tax legislation is subject to change. Financial Advice & Services Limited, Independent Financial Advisers, authorised and regulated by the Financial Conduct Authority.

Thinking Business

7

Members News

Does PR Life-saving defibrillators have a installed in pubs across chair at your Kent and Essex leadership’s table?

Traditional PR is transitioning away from messaging and managing reputation, into an integral tool for how organisations lead, influence, and grow.

There’s huge value in PR - and not just when there’s an issue, or a profile needs to be raised.

The best, most effective PR is continuous, driving the message, telling the story, myth-busting; it’s authentic and genuine.

Amongst all of the AI noise that the consumer is finding harder and harder to tell apart from the truth, good PR cuts above.

It’s being used to translate corporate intent into public trust.

The boards that have the PR at the table are always the ones who trip up less. The PR is there to criticise, scrutinise, turn their nose up, undermine and get ahead of a storm.

Independent family brewer Shepherd Neame has invested in the installation of new, lifesaving defibrillators at six of its pubs across Kent and Essex.

They’ll see the tiniest detail that the public will pick up on – they sit outside your corporate bubble with fresh eyes and a different perspective.

The Faversham-based brewer joined forces with charity London Hearts, which procures and distributes defibrillators across the UK, to source Government match funding for the equipment.

Reputation can still be built, but it’s more and more an outcome of leadership decisions, not a by-product of messaging and well-placed profiling.

Among the pubs to receive a defibrillator is The Bellhouse in Leigh-on-Sea, and members of the Jude Harvey Foundation recently visited to see the new defibrillator in situ.

An outsourced PR can help your business to:

In December last year, when the pub officially reopened following a £300,000 transformation, Shepherd Neame Chief Executive Jonathan Neame presented a £1,000 donation to the foundation, which promotes heart screening and awareness to help prevent Young Sudden Cardiac Deaths (SCDs) in memory of 19-year-old Jude, from Southend, who died after suffering a cardiac arrest in 2023.

• Translate corporate goals into credible public narratives and stories • Plan ahead for frequent, worthy and credible opportunities • Anticipate reputational risks before they escalate • Build leadership visibility and trust across stakeholders • Align internal culture with external expectation Sarah Hawes is a PR with a background in journalism – available for regular or ad-hoc work to manage and build reputation, and tell your story. izzypr.co.uk sarah@izzypr.co.uk

8

Athena Sigismondi, General Manager of The Bellhouse and Gary Harvey of the Jude Harvey Foundation with the defibrillator

Thinking Business

Jude’s father, Gary said: “We are pleased to support Shepherd Neame in their endeavours to fund and install life-saving defibrillators in their pubs. Anything that can be done to improve awareness and access to such vital equipment is to be applauded.”

General Manager Athena Sigsimondi said: “The Bellhouse is here for its community, and we are delighted to welcome the installation of this defibrillator, though, naturally, we all hope it is never needed.”

As part of the initiative, new defibrillators have also been installed at the following Shepherd Neame sites in Kent: The Manor Farm Barn in Southfleet, near Gravesend; The Belle Vue Tavern in Pegwell Bay; The Granville in Canterbury; The Cock Inn in Boughton Monchelsea near Maidstone, and The Plough Inn in Lewson Street near Faversham.

They have all been added to a national network map, DefibFinder.

A total of 23 defibrillators are already in place at Shepherd Neame pubs and hotels across Kent, Surrey and Sussex, and one is also available at its Faversham Brewery.

Jonathan Neame said: “We take pride in ensuring that our pubs are at the heart of their communities, and this investment means that they can play an even greater role, by ensuring that life-saving assistance is available to all when it matters most.”

Jo Lovell, Chief Operating Officer of London Hearts, said: “The aim of London Hearts Charity is to increase the number of available AEDs (Automated External Defibrillators) throughout the UK. We are extremely pleased to have worked together with Shepherd Neame in providing this life-saving equipment to more local communities. We feel it is vital that AEDs are readily available to everyone to protect them from Cardiac Arrest which tragically can happen to a person of any age at any time.”

To find the locations of defibrillators in the UK, visit: www.defibfinder.uk

Members News

From dining room to national recognition: Celebrating the Office Assistants journey When Lynn Watson started Office Assistants in 2003, she wasn’t part of the team — she was the team. Working from her kitchen table, she set out with a simple mission: to take the stress of bookkeeping away from business owners so they could focus on what they do best.

Fast forward more than 20 years, and Office Assistants has grown into a thriving family-run firm of six, supporting clients across Essex, Kent, London and beyond. The business has built a reputation not only for accuracy and compliance, but also for genuine support and long-term relationships.

“I’ve always believed that bookkeeping isn’t just about numbers,” Lynn explains. “It’s about people. We’ve built a loyal, close-knit team who

share my values: commitment, support, and the drive to keep evolving. Our clients know we’re always here when they need us.”

That people-first ethos has earned Office Assistants national recognition, with awards including the AVN Changing Lives Award 2024, Silver Runner Up for Bookkeeping Team of the Year at the Accounting Excellence Awards 2025, and Investors in People accreditation since 2006.

The firm was also proud to be shortlisted in the Xero Awards UK 2025.

Joining the Kent Invicta Chamber is the next step in their journey, as the team looks to connect with more ambitious business owners in the region.

For more information, visit www.officeassistants.org

All that glitters is not gold – make sure you look after your customers this Christmas CRM, Customer Relationship Management, tends to get a bit forgotten over Christmas.

Targets need to be met, stock needs to be shifted, comms creativity goes a bit wild.

Whatever line of business you are in, we all get caught up in the festivities, racing to get everything done before the big man in red comes down our chimney, writes The Insight House.

But where’s the word ‘customer’ in all that?

Or ‘relationship’? Where do I feature in your Christmas planning? And afterwards when the tinsel is packed away, do you even know if I shopped with you this year, how

often I did, whether I tried something new or just stuck to my usual, or that I’m one of your new customers?

If you don’t know this about your customers, you’ll struggle to make them feel valued, or use this data to drive growth, loyalty and customer lifecycle in 2026.

Your business could easily avoid this if you put in place a few simple customer strategy watch outs: - If I’m a regular customer, don’t bombard me with a plethora of offers over Christmas – talk to me about things that are relevant

- Reward loyal customers with a little treat – a Christmas thank you goes a long way - Check in on quiet customers that maybe you haven’t seen for a while – entice them back with a preview of your Christmas range

- Prompt customers to try something new - Recognise new customers and say thank you Your business has all this knowledge.

To find out more about how to translate this into action, speak with The Insight House. www.insighthouse.co.uk

Thinking Business

9

Kent Business Leaders

Kent Business Leaders Gather to Explore the Future of Technology at Chilston Park Hotel

Over 60 senior business leaders from across Kent and Medway convened at the beautiful Chilston Park Hotel for the latest Kent Business Leaders Dinner, hosted in partnership with the Kent Invicta Chamber Patrons.

Set against the backdrop of the historic country house, the evening offered a unique blend of networking, fine dining, and forward-thinking discussion.

Guests enjoyed a locally sourced menu complemented by wines from Kent’s celebrated vineyards, creating a warm and engaging atmosphere for conversation and collaboration.

10 Thinking Business

The evening’s keynote moment featured a compelling sit-down conversation between Laura Ellis, Head of Technology Forecasting at the BBC, and Tudor Price, CEO of the Kent Invicta Chamber of Commerce, who facilitated the discussion.

Together, they delved into the future of technology, examining how emerging innovations, from artificial intelligence to predictive analytics, are reshaping industries and consumer expectations.

Laura Ellis shared insights from her work at the BBC, highlighting the importance of strategic foresight and agility in business planning. She encouraged leaders to

embrace technological change, invest in digital capabilities, and foster a culture of innovation to remain competitive in a rapidly evolving landscape.

The conversation sparked thoughtful engagement from attendees, many of whom reflected on how their own organisations could better prepare for the challenges and opportunities ahead.

The Business Leaders Dinner continues to serve as a vital platform for Kent’s business community to connect, share ideas, and gain fresh perspectives on the issues shaping the future of commerce.

Photography by Matthew Walker

Keynote Speaker: Laura Ellis, BBC Tudor Price, Kent Invicta Chamber of Commerce

Networking Session

Paul Pierce, Chilston Park

Andrew Osborne, Ashford Borough Council Lucy Druesne, Kent Invicta Chamber of Commerce Simon Ryan, Willmott Dixon Becky Farley, MidKent College

Patron News

The Changing Face of Research and Innovation in Kent and Medway employers, and local government to deliver tangible regional impact.

For Kent and Medway, this represents real opportunity.

With recognised strengths in areas such as life sciences, health innovation, creative technology, and sustainable engineering, the region is well placed to translate research into new products, jobs, and social value. The focus now is on how we connect these assets through practical collaboration and shared ambition.

Nicholas Lancaster, is the new Director of Business Development, Research and Innovation at the University of Kent, Patron Member with Kent Invicta Chamber of Commerce The Government’s refreshed Industrial Strategy and the longawaited Post-16 Education and Skills White Paper mark a turning point in how the UK approaches productivity, skills, and innovation.

Both signal a more connected system that links universities,

What changes might we see?

Nationally, research and innovation are becoming more mission-driven and place-based.

The Government is seeking demonstrable returns on investment – not just academic outputs but measurable benefits to local economies. We can expect stronger alignment of funding with regional priorities, more support for applied research through Innovate UK, and an emphasis on the skills that underpin innovation capacity.

How is the University of Kent responding?

Kent is adapting by integrating research, innovation, and skills into a unified regional offer.

We’re growing existing and new partnerships through initiatives such as the health-focussed Applied Research Collaboration across Kent, Surrey and Sussex; the expansion of Knowledge Transfer Partnerships; collaborations with Discovery Park; and the development of Docking Station to support the creative industries in Medway.

We’re also embedding enterprise and digital capability within our teaching, ensuring that Kent graduates – and the wider workforce – have the agility to thrive in rapidly changing sectors.

What about the degree versus apprenticeship debate?

That divide is fading fast. The future lies in modular, flexible learning that enables people to

We are delighted to announce a brand-new Patron Member of Kent Invicta Chamber of Commerce - National Grid National Grid sits at the heart of Britain’s energy system, running the networks and infrastructure that connect millions of people to the electricity they use every day.

Our regulated business owns and develops the high voltage electricity transmission network in England and Wales. We are part of a wider group that also runs the electricity distribution network in the Midlands, South West England and South Wales. Operating separately from these core regulated units, National Grid Ventures focusses on competitive markets, investing in energy projects, technologies and partnerships such as electricity interconnectors.

Much of the UK’s electricity network was built in the 1960s when the country was reliant on the coal-fired power stations mainly in the north and the midlands. Today, the UK needs to connect huge volumes of renewable power to the network, to help deliver the government’s energy security strategy and net zero targets and to support the nation’s transition to a cleaner, more affordable, and more independent energy system. This forms part of The Great Grid Upgrade, the largest overhaul of the network in a generation.

Tom McGarry – Deputy Director External Affairs has explained “We’re delighted to join the Kent Invicta Chamber of Commerce

move seamlessly between work and study. Our role as a University is to make progression possible at every career stage. By supporting apprenticeships through to postgraduate research, we’re ensuring that local businesses can access the talent and innovation they need to grow.

Your advice for businesses?

Engage early with the region’s universities, invest in your people’s skills, and think collaboratively. Growth now depends on partnerships that turn the UK’s research excellence into regional prosperity.

Kent and Medway have the ingredients – knowledge, creativity, and a shared sense of purpose – to lead the next phase of the UK’s innovation economy, and collaborations between Universities and local business are key to making that happen.

Tom McGarry

and to work with its members to support the county’s growth, sustainability and innovation. National Grid is upgrading the electricity network across the country through The Great Grid Upgrade - the biggest investment in the UK’s electricity network for generations.

The Sea Link project, which connects Kent and Suffolk, is part of The Great Grid Upgrade. It will help deliver cleaner, secure and affordable energy to homes, businesses and public services in Kent and beyond. By strengthening the network, the project will support the UK’s shift away from imported fossil fuels, attract clean industries and investment in skills and local jobs.”

Thinking Business

11

Members News

Why AI needs to be on the board agenda When businesses talk about AI, the focus is usually on operational and technical issues. What savings/efficiencies are we achieving? Is it secure? Useful questions, but they only scratch the surface, writes Kent-based law firm Cripps.

As AI starts to influence everyday decisions across recruitment, pricing, customer service and more, it becomes a much broader issue – one that deserves the board’s attention.

The point isn’t just what AI can do, but what it should do. It’s easy to think of AI as something running quietly in the background, simply making things quicker. In reality, it affects very human outcomes: who gets shortlisted for a job, which customers are prioritised, or how complaints are handled. That’s why governance matters. It’s not just ticking regulatory boxes – it’s about staying true to your values and protecting your reputation.

For boards, the risks and responsibilities are real. Unchecked AI can lead to bad PR, regulatory scrutiny and legal claims.

Insurers may also deny coverage if insufficient safeguards were in place. Stakeholders are also increasingly asking how organisations manage these issues.

Good governance doesn’t need to be complex. It starts with some straightforward questions: Where is AI being used in our organisation? Who is responsible for oversight? Are they empowered to challenge systems if needed? When did we last review this?

If those answers are unclear, it’s a sign you need to examine your governance processes.

Whether you’re an established AI user or at the beginning of the adoption process, AI governance is essential.

Find practical guidance and tools at: https://www.cripps.co.uk/campaigns/ai-governance-toolkit/

Boys & Maughan recognised again for family law excellence

him as “a collaborative lawyer who has experience in a range of family law matters” and notes that he is “often instructed on complex financial remedy and TOLATA proceedings.” Referees called him “an exceptional lawyer,” “a pleasure to work with,” and “empathetic and compassionate, with a calm, collaborative approach.”

Boys & Maughan’s family law expertise has once again received national recognition, with the firm ranked in the South section of the Chambers UK Legal Guide 2026. The listing commends the team’s depth of experience, client care, and proven ability to manage even the most complex family matters.

The guide highlights the team’s “notable experience handling a broad spectrum of work, including financial remedy disputes and Children Act proceedings,” and its capacity to advise on “highly sophisticated matters concerning high-value pensions, investments and assets, as well as those with cross-border elements.”

Referees praised both the quality of advice and the client experience, describing the firm’s guidance as “absolutely spot-on, realistic and pragmatic, ensuring excellent results for clients in a cost-effective way.”

Others noted Boys & Maughan’s “deservedly

12 Thinking Business

This is the 10th consecutive year that Jonathan has been recognised by Chambers and the second time the entire family team has been ranked.

strong reputation for private child work in Kent” and its “friendly and sensible lawyers with a proactive approach to family law.”

Jonathan said the ranking reflected the collective strength of the department, adding: “Supporting families through difficult situations is at the heart of what we do, and it is rewarding to see that commitment recognised.”

Partner and head of department, Jonathan da Costa, has risen to Band 2 in the individual rankings. Chambers describes

https://www.boysandmaughan.co.uk/

The Chambers recognition follows strong endorsements in The Legal 500.

Members News

Sponsored

Britannia Refined Metals opens new sampling plant to support critical mineral recovery Communicating your Brand Your brand isn’t for everyone… and that’s a good thing!

No matter which sector your brand sits within, trying to appeal to everyone can dilute your message and leave you connecting with no one. Oak Creative helps you to clearly define your audience to shape meaningful and effective brand communication. It all starts with understanding who you’re talking to.

What Are Customer Personas?

Kent-based Britannia Refined Metals (BRM), a key primary lead producer in Europe, has opened its new £41m sampling plant in Northfleet.

The plant will sample copper-bearing waste for further processing and refining to recover copper and other identified critical minerals, supporting the UK’s circular economy and global demand for recycled copper.

BRM’s investment is part of its ambition to diversify its operations and expand into recycling copper-bearing waste, alongside its expertise in lead refining. BRM is part of Glencore, one of the world’s largest global diversified natural resource companies and a major producer and marketer of more than 60 commodities.

The new facility was officially opened by the Mayor of Gravesham Cllr Jenny Wallace before guests were invited to tour the plant.

The new facility has the capacity to sample up to 25,000 tonnes of copper bearing waste annually – much of it is expected to be recovered from recycled appliances, including fridges and microwaves, e-scrap and automotive wires.

The sampling plant will take copper-bearing waste and pass it through a series of shredders to reduce the size of the waste material. BRM’s sample preparation facility will then roast the shredded waste material through a tray furnace and an induction furnace to divide it into even smaller samples, ready for collection and chemical analysis to determine the amount of copper and other metals contained.

Marc Bedard, Head of Zinc and Metallurgical Assets at BRM’s parent company Glencore,

said: “BRM’s new sampling plant signals our commitment to working with our customers in recovering critical minerals from waste and producing materials like copper which can be used for infrastructure, mobility, energy, and security technologies. The plant offers real potential to increase the lifecycle of critical minerals.”

When operating at full capacity the new facility is expected to employ approximately 20 people in a combination of operational, engineering and management roles, adding to BRM’s existing workforce of around 150 in Kent.

Paul Odendaal, Development Engineer, Britannia Refined Metals, added: “We are proud to have made this investment here in Kent, where BRM has been part of the local community for nearly a century. We are confident that BRM can continue to play an important part in the global critical minerals supply chain and look forward to continuing to work with local suppliers and businesses.”

The investment at Northfleet is part of BRM’s ambition to support the UK’s critical minerals supply chain by boosting the recycling of copper and other precious metals from waste electrical and electrical equipment (WEEE).

With the country’s last copper refinery closing in 1999, BRM believes the sampling plant is a step towards closing the gap in copper processing capability.

Personas are fictional but realistic representations of your ideal customers. They include demographic details like age, gender and income, but more importantly, they explore motivations, challenges, values and behaviours.

Rather than guessing what your audience wants, personas allow you to step into their shoes and speak their language.

A well-crafted persona brings clarity to your messaging, product offers, tone of voice and visual identity.

Why Defining Your Audience Matters

If you try to speak to everyone, your brand becomes vague.

You may be wasting energy (and money) on broad campaigns that never hit home. By narrowing your focus, your brand becomes sharper, more recognisable and more appealing to the right people.

For example, a high-end wine brand might tailor its messaging towards luxury seekers who value heritage and craft. A local farm shop might speak to families who care about sustainability and provenance.

Both brands thrive by knowing exactly who they’re for.

How to Create Personas That Work

Start with real data such as customer feedback, analytics, sales patterns. Then talk directly to people - interviews provide insight beyond numbers.

Follow this with identifying their pain points - what keeps your audience awake at night? What’s the problem your brand solves? And finally, give each persona a name, and a day in the life type story.

Once built, personas can influence the images you use, your tone of voice, which channels you pick. A brand can have multiple personas, and by addressing each with focused, considered messaging, you build stronger engagement, deeper loyalty and better results. www.oakcreative.co.uk

BRM’s new plant will be supplied with copper-bearing waste by companies such as SWEEEP Kuusakoski based in Sittingbourne, which currently reprocesses and recycles 25 percent of the UK’s small electrical appliances.

ThinkingBusiness Business Thinking

13 13

Members News

‘Act now’ warning to Kent businesses over fraud compliance legislation changes Kent businesses could be at risk of failure to prevent fraud if they don’t meet new compliance requirements, a senior accounting professional has warned.

Paul Barwick, Forensic Accounting and Valuations Partner at UK top 10 accountancy firm Azets, gave the warning after the Economic Crime and Corporate Transparency Act (ECCT Act) changed the scope of failure to prevent fraud for large businesses.

As a result, a large UK business will be liable for prosecution if fraud is committed by someone acting on its behalf – even if senior leadership was not directly involved. Employees, subsidiaries, agents and other “associated persons” are all in the scope of ECCT Act as those who could act on a business’s behalf.

Paul said: “Businesses who are found to be in breach of the new compliance requirements can face prosecution, reputational damage, and significant financial penalties – even if senior management had no idea the fraud was happening.”

“Firms need to act now to ensure they’re not at risk.”

Paul recommends companies review and strengthen their internal fraud prevention measures to comply with the ECCT Act. Specifically, he recommends: • Conducting fraud risk assessments to identify vulnerabilities • Reviewing and updating internal controls, systems, and reporting lines • Ensuring staff training and awareness around fraud risks and responsibilities • Establishing clear procedures for reporting concerns or suspicions He added: “Government agencies are expected to take a proactive approach to enforcing this, and it is likely that the number of investigations will rise sharply now the legislation has taken effect. But by making these changes, firms can ensure their risk of falling foul of the new requirements is lowered, and that their fraud prevention is as strong as possible.”

Under the ECCT Act, a “large organisation” is defined as one that meets at least two of the following criteria: • Employs more than 250 staff • Turns over more than £36 million a year • Has assets worth more than £18 million While smaller businesses fall outside the immediate scope, future expansion of the ECCT Act to medium-sized entities has not been ruled out.

See https://www.azets.com/en-uk

14 Thinking Business

Avante Care & Support shortlisted for honour at Nursing Times Awards 2025 Kent’s Avante Care & Support has proudly announced being shortlisted in the Best Employer for Staff Recognition and Engagement of the Nursing Workforce category, at the Nursing Times Awards 2025.

The not-for-profit charity says this recognition celebrates Avante’s ongoing commitment to investing in its frontline care staff and supporting their development into qualified nurses.

The Nursing Times Workforce Awards honour the extraordinary contributions of individuals and organisations in strengthening the nursing workforce. The awards ceremony takes place alongside the Nursing Times Workforce Summit, offering a platform to recognise excellence and inspire organisations dedicated to shaping the future of health and social care.

Commenting on the announcement, Veronica Anthony-David, Director of People & Organisation Development at Avante Care & Support, said: “We are delighted to be shortlisted for this prestigious award. At Avante Care & Support, we believe that investing in our frontline care staff and supporting their journey to becoming nurses is essential to delivering the highest quality care.

This recognition reflects the dedication and hard work of our incredible team, and we are proud to celebrate their achievements.”

The team at Avante Care & Support was looking forward to attending the awards and to continuing to drive innovation and excellence in staff development within the social care sector.

For more informations visit https://careers.avantecare.org.uk/

Group launches newest division, giving businesses peace of mind with end-toend fire and security solutions MPR Group is proud to announce the launch of MPR Fire & Security, its newest division delivering fully certified fire safety and security systems to businesses across Kent and the South East.

This expansion completes MPR’s vision of offering end-to-end protection – from digital infrastructure to physical security – through a single trusted partner. Alongside MPR IT Solutions and MPR Technical Services, the new division enables clients to streamline operations and safeguard their people, property and data with confidence.

MPR Fire & Security is proud to hold BAFE SP203-1 registration, SSAIB certification, and

FIA membership, confirming its expertise in designing, installing, and maintaining fire alarms, CCTV, access control, and intruder detection systems.

“Our clients want simplicity, trust, and technical excellence,” said Andy Ransley, Commercial Director. “With MPR Fire & Security, they get all three – plus the reassurance of working with a team that understands both digital and physical risk.”

MPR serves a wide range of sectors including professional services, education, logistics, and construction.

To find out more, see www.mpr-ts.co.uk

Members News

Major truckstop proposed to serve cross-Channel ports

experienced by the communities within the M20/ A20 corridor.

A major new lorry park to serve freight traffic passing through the Port of Dover that could boost the town’s economy could be on the horizon, after a Kent-based developer unveiled its plans.

Darrell Healey, Chairman of GSE Truckstop Developments, said: “It would make a significant contribution towards keeping Dover clear of disruption. By helping to meet the critical shortfall for cross-Channel freight parking along the in Kent, it will improve the daily experience of residents and visitors to Dover and Folkestone in particular.

Situated on the A20 at the Court Wood Interchange and the last junction on the A20 approach to Dover, the project offers 24/7 secure parking for 600 HGVs and high-quality welfare facilities for their drivers.

“We would be tackling HGV-related crime in Kent and anti-social illegal overnight parking, which also costs the public purse. However, we must also recognise these drivers are themselves in need of safe, secure facilities and Ashford International Truckstop demonstrates that we put driver welfare at the heart of what we do.”

It is being promoted by GSE Group, which also operates the award-winning Ashford International Truckstop, located at junction 10 on the M20 and the largest of its kind in Europe.

In 2024, the Port of Dover, the UK’s busiest roll-on/roll-off port, handled 2.1 million HGVs, equivalent to 5,930 per day. The proposed new truckstop could provide parking for approximately 10 per cent of the port’s daily traffic within five miles of boarding the ferries and will support the Port of Dover’s 2050 masterplan which could facilitate a 20 per cent increase in the value of trade handled at the port.

The proposed 70-acre site can be safely accessed by HGVs travelling coast-bound or London-bound. While benefitting from its close proximity to the Port of Dover, it is also only eight miles from the Eurotunnel terminal.

Lorry drivers are required by law to take regular rest breaks, designed to prevent accidents due to fatigue, making the availability of good quality lorry parks essential.

The lack of secure HGV parking is an acknowledged national issue, with the situation critical in Kent. This has often led to inappropriate lorry parking, the damaging effects of which are felt by residents and businesses – noise and air pollution from refrigeration units, anti-social behaviour and littering, road safety impacts, and damage to verges and kerbs which have been

The scheme is predicted to create 100 new jobs for the area, with the truckstop designed to offer modern driver facilities, including a restaurant, shop, gym, shower and toilets. The building has been designed to integrate with the local landscape, with new hedgerow and woodland planting mitigating its visual impact.

“GSE’s proposal is consistent with our plans to help improve the experience of travelling through the port and to be a good neighbour to the residents of Dover in line with our 2050 Strategy.” https://www.gse-group.com/

We’re offering complimentary advice worth £200 to Chamber of Commerce members, including a review of your brand’s strength across all marketing channels and a single page summary of ideas to action immediately, so you can put your best foot forward.

There are no shoestrings attached and certainly no cobblers – just honest expert advice to help you stride ahead.

Visit: brandspacemedia.co.uk/chamber-offer or contact: paul@brandspacemedia.co.uk 01227 478605

BRAND IDENTITY | WEBSITES | PRINT DESIGN | DIGITAL MARKETING | EVENT GRAPHICS | MARKETING STRATEGY Brandspace Ad_Thinking Business_Oct-Nov_112x190mm.indd 1

CO M P AD LIM W VI EN O RT TA H C £2 E RY 00

There may be comfort in sticking to what you know, but to get ahead of the competition it often requires a smarter approach.

18/09/2024 16:44 Thinking Business

15

Members News

Kent House Business Centre: A smarter way to work in Ashford

Runners compete in ‘unique’ Chatham Maritime 10k

Based in the heart of Ashford, Kent House Business Centre has a small but dedicated team that takes pride in providing a supportive and professional environment for a wide range of organisations, from ambitious start-ups to established regional offices.

Perfectly positioned between Ashford International Station and the High

Street, Kent House Business Centre,

which is a new member of Kent Invicta

Chamber of Commerce, offers a space for businesses looking for a central, connected location.

They provide serviced office suites

designed for teams of two to 150 people, available for immediate occupation.

The centre has modern communal

spaces including an on-site café and bookable meeting rooms.

They also offer flexible meeting

room hire for external businesses

and professionals, suitable for client

meetings, team sessions or interviews in a professional setting.

Every office benefits from an all-inclusive package covering rent, business rates, utilities, high-speed fibre internet, furniture, cleaning, mail handling and more.

For further information visit https://kenthousebc.co.uk/

16 Thinking Business

Supporters were out in force to cheer on the 465 runners competing in the annual Chatham Maritime 10K run, which was sponsored by law firm Furley Page for the first time this year.

The Chatham Maritime 10k is fast becoming a key fixture on the race calendar, with 2025 being the 9th year it has been held. Organised

by Sporting Events UK, the unique route through the historic surroundings of Chatham Maritime and St Mary’s Island offers a mix of roads, trails and riverside paths and is becoming increasingly popular, with this year’s race on Sunday, 9th November, sold out way in advance of the starting gun.

Among the competitors was a team of 10 runners from Furley Page, who were supported by staff and Partners from the firm’s Chatham office as they completed the route.

Furley Page sponsored the event as part of the firm’s 300-year anniversary, having previously sponsored both the Whitstable 10K in May and the Canterbury 10-mile race in January.

Susan Jennings, Partner and Head of Corporate at Furley Page, is chair of the committee organising the firm’s 300-year anniversary celebrations. Susan said: “In our 300th year we were keen to support various community events as part of our celebrations, and we were delighted to have been able to sponsor such a popular and long-standing race.”

“It was great to see the friendly competition and determination displayed. Hats off to the fit people!

“The Furley Page team of runners, comprising of staff, friends and family, all did extremely well and made it round in one piece; one achieving a personal best. Overall, the Chatham Maritime 10K was a great event, and one that Chatham can be proud of.”

The Chatham Maritime 10K was won

by David Swain in a time of 37 minutes and five seconds. www.furleypage.co.uk

our 300th year we were keen to support various ❛❛ Incommunity events as part of our celebrations, and we were delighted to have been able to sponsor such a popular and long-standing race.

❜❜

Say goodbye to clutter with Clutter-b-gone

Members News

Welcome to Clutter-b-gone – a professional organising service here to help you say goodbye to clutter and hello to your happy place.

Their team of professional organisers, decluttering and clearance experts are here to help you reclaim your space and simplify your life. They work with councils, housing associations and individual clients across Kent, to reclaim spaces, restore a sense of control, and more importantly, wellbeing and clarity of mind.

Decluttering and hoarding services

They provide compassionate, non-judgmental support to declutter, organise and restore your home. Their goal is to create a safe, comfortable and manageable living space.

Home move services

They make moving easy by safely packing, transporting and setting up your belongings in your new home. A stress-free move, handled with care from start to finish.

Painting and decorating services

They refresh homes with professional painting and stylish décor to give every room a fresh new look.

Before Their services are for busy professionals, families, anyone who is moving home, homeowners struggling with hoarding, residents facing probate situations and they include loft, garage and garden clearance as part of their service. They also offer deep cleaning services and emotional and

After practical support. Their experts will work with you to create a plan that is tailored to your specific needs, ensuring that your living spaces are functional, comfortable and aesthetically pleasing.

www.clutter-b-gone.com

If I don’t work, how do I get paid?

Kent’s “best-kept secret” since 1877, Gravesham Friendly helps people and businesses stay financially secure when illness or injury prevents work.

With rising costs and employer pressures, many SMEs are reviewing employee benefits. As a mutual (owned by its members with no shareholders) society, Gravesham Friendly reinvests all profits back to members to deliver improved benefits and better protection. The Society is regulated by the FCA and PRA, giving members added confidence.

The Group Sickness Scheme helps employers care for teams and provide immediate financial support to your staff when they need it most. There is no medical screening or underwriting - just a five-minute self-declaration online.

Previous or existing sickness is not considered.

For self-employed individuals and working professionals with limited or no sick pay, the company’s cover provides up to £250 per week - a vital safety net when “If I don’t work, I don’t get paid” becomes reality.

All members also receive discretionary benefits of up to £500 per year for dental, optical and medical costs, plus home energy, education, maternity and first-time buyer grants.

Rooted in the community, Gravesham Friendly supports Shorne Woods Country Park, the Cyclopark Charity, and engages with the local Sikh community through events such as a guided Gurdwara tour.

Gravesham Friendly’s referral scheme offers £100 per new member. Find out more at www.graveshamfriendly.co.uk

Working WITH YOU, not just FOR YOU Accounting services Audit Bookkeeping Business & Personal Tax planning Estate & Inheritance Tax planning Wills, LPA’s & Trusts Payroll & Company Secretarial Business Development & Financial planning T: 01233 630000

W: www.mageegammon.com Thinking Business

17

The Big Interview

Furley Page celebrates 300 years – and counting!

18 Thinking Business

Jeremy Licence, Managing Partner and Head of Real Estate at Furley Page Solicitors, talks to Sarah Dale about the law firm’s 300th anniversary and futureproofing the business to ensure it thrives for another 300 years.

The Big Interview

Established in 1725, Furley Page Solicitors celebrated its 300th anniversary this year.

The firm, which has three offices in Canterbury and Whitstable in East Kent, and Chatham, Medway, has hosted a variety of events for employees, clients and contacts to celebrate the landmark achievement.

“It’s been a very busy year,” says Jeremy.

“It’s been a mix of celebrating the longevity of the firm as well as the careers of the people that make up Furley Page – one of whom has been with the business for 43 years and there is also a large cohort of people who have been here for more than 20 years.

“We wanted to show them how grateful we are for their loyalty to us and their hard work over the years.”

Furley Page has also sponsored several sporting events in the region, including the Canterbury Rugby team, two 10k races (Chatham & Whitstable) and one 10 mile race (Canterbury), as well as a dragon boat race.

They have supported several charities by donating time through volunteering days at Pilgrims Hospice for palliative care, Dogs Trust, and Demelza Hospice Care for Children. Pilgrims Hospice is also the Furley Page Foundation’s nominated charity of the year, so the team has taken on several fundraising ventures including the Three Peaks Challenge. They have also carried out beach cleans and are spreading some festive fairy dust in the community by buying and donating presents to be given to disadvantaged children in Kent at Christmas.

“I believe our longevity and continued success is down to our connection to the community,” says Jeremy.

In the 1950s, the law firm expanded into Whitstable and opened an office in Chatham 18 years ago. The company has 135 employees, including 19 partners.

“We also have high standards at Furley Page; not only providing a high quality of legal advice but also the care we show in delivering that advice,” adds Jeremy.

There are big changes afoot for Furley Page as they are moving into new premises in Canterbury.

The client office is staying but the private offices are currently housed in a cluster of old buildings which are “very pretty but not conducive to modern working”. They will be moving into a purpose-built 10-year-old office building, complete with an open-plan office, private offices, café and break out areas.

“It is a great way to reach a good breadth of different businesses from local authorities to private companies to charities,” says Jeremy, who also sits on the Kent Council Business Advisory Board.

“We have also supported the Chamber by delivering several seminars a year for members. Through the Chamber, we have gained several clients, both business clients and personal clients.”

Looking to the future, Jeremy says, along with the exciting new office move, the company’s vision is “intelligent acquisitions of entities that can bolster areas of the business”.

“Everyone is very excited about the move and busy filling skips in preparation.”

The celebratory year has also inspired the partners to continue some of the most wellreceived events in future years, especially the Furley Fest, a summer festival enjoyed by staff and clients which was a roaring success this year. A Fawlty Towers themed dinner and a murder mystery event were also popular dates in the diary.

Furley Page is a longstanding member of Kent Invicta Chamber of Commerce.

“We have got a fantastic heritage,” adds Jeremy.

“We have been here 300 years – and counting!”

“Everyone works really hard and they should feel really proud of their working environment,” adds Jeremy.

“We have always been very integrated into both the business community and the wider community.

We take an interest in charities; we are governors and trustees for local schools and organisations.

We have always been a pillar in this business environment. Everyone has always felt a strong sense of being a custodian of a well-established business with a long heritage which has always been based in Canterbury. We have a strong presence here in Kent.”

Thinking Business

19

Skills

Shaping the Future of Skills in Kent & Medway: Why Your Voice Matters The Kent & Medway Local Skills Improvement Plan (LSIP) is entering an exciting new phase. Since its inception, the LSIP has been a living blueprint for aligning workforce development with the real needs of businesses across our region. As we prepare the next report for publication in June 2026, the focus is firmly on gathering fresh intelligence to ensure the plan remains employer-led and future-ready.

What’s Happening Now?

Why Your Input is Crucial

Over recent months, the LSIP team has been working tirelessly to capture insights from across the business community through:

The LSIP is not a static document, it evolves with the region’s needs. By participating in surveys and roundtables, businesses help:

• Sector Roundtables – bringing together employers and educators to discuss sector-specific challenges and opportunities.

• Influence training provision so it meets real-world demands.

• Business Surveys – collecting data on recruitment, skills gaps, and future workforce priorities.

• Direct Consultations – engaging with businesses to understand their unique needs and ambitions.

• Identify skills gaps that hinder growth.

This intelligence will shape the next iteration of the LSIP, ensuring it reflects the realities of Kent & Medway’s economic landscape and supports growth across priority sectors such as Construction, Manufacturing & Engineering, Health & Social Care, Food Production, Education, and emerging areas like Creative Industries and Logistics.

• Shape sector-specific strategies that drive innovation and competitiveness.

As Tudor Price, CEO of Kent Invicta Chamber of Commerce, notes: “The successful impact of the LSIP has been self-evident… and it is that collaborative partnership that is responsible for delivering so many positive outcomes.”

Take Action TODAY

Your voice matters. To ensure the Kent & Medway LSIP truly reflects the needs of businesses in our region, we invite you to complete our short survey. It only takes a few minutes, but your input will help shape the skills agenda for years to come.

Complete the survey here: Find out more about the Kent & Medway LSIP here www.kentemployerskillsplan.org

20 Thinking Business

Winners of the Kent Invicta Chamber of Commerce Business of the Year 2025 and Family Business of the Year 2025

At Clearwater Kent, we pride ourselves on being a proud family-run business based at Elm Court in Medway.

With a dedicated team of 28 highly skilled staff with 21 of whom are family members, we bring a personal touch to every project we undertake. Our reputation is built on delivering exceptional cleaning and facility management solutions across the region.

Specialising in a comprehensive range of cleaning services, we cater to both residential and commercial clients. Whether it’s routine house cleans or high-rise office cleaning, our team is equipped and trained to meet your needs to the highest standards. We excel in specialised cleaning services including office cleaning, gutter cleaning, cladding cleaning, roof cleaning, and much more. No job is too big or small we are committed to ensuring your environment is spotless, safe, and welcoming.

All our staff are fully accredited to the highest industry standards, and we hold all necessary certifications to guarantee quality and compliance. From commercial premises to family homes, our focus remains on delivering outstanding results with professionalism, sustainability, and a keen eye for detail.

Our Mission is simple: To provide exceptional cleaning and facility management solutions that foster a clean, safe, and efficient environment for our clients. We are dedicated to maintaining the highest standards of professionalism and customer satisfaction, ensuring your peace of mind every step of the way.

GET IN TOUCH TODAY to discover how Clearwater Kent can help keep your environment pristine and protected.

CONTACT US: info@clearwaterkent | 01634 681885 | www.clearwaterkent.co.uk

Unique amongst private healthcare providers, we are a Private Limited Company and a fully owned subsidiary of East Kent Hospitals University NHS Foundation Trust, with sites in: • Ashford (William Harvey Hospital)

• Canterbury (Kent & Canterbury Hospital)

• Margate (Queen Elizabeth Queen Mother Hospital)

Seeing Clearly Again

Advanced Cataract and Retinal Care Occasionally, due to an accident, surgical complication or just bad luck, an intraocular lens that has been implanted previously can slip or fall out of position completely, requiring delicate surgery to restore, or remove and replace it.

Cataract surgery is one of the most successful procedures in modern medicine, restoring clarity and colour to vision blurred over time or due to injury.

Through technological advances, such as toric and premium intraocular lenses, it is now possible to correct astigmatism and reduce dependence on glasses altogether for both distance and near vision.

Every surgery can be tailored to accommodate an individual’s expectations and lifestyle, using precision imaging, bespoke intraocular lenses and micro-incision techniques to ensure optimal results and a swift recovery.

22 Thinking Business

Other common retinal conditions such as macular holes, epiretinal membranes and retinal detachments can cause distortion, blurring, or loss of central vision. Prompt and effective surgery in such cases can prevent sight loss and restore useful day-to-day functional or driving vision.

At Spencer Private Hospitals, cataract and retinal surgeries are performed using state-of-the-art operating equipment, microscopes and highly refined, minimally invasive techniques. For cataract surgery, the pupil is dilated and the lens is removed and replaced through a small incision (around 2mm) in the cornea, while retinal surgery (commonly known as a vitrectomy), is performed via keyhole incisions in the sclera using fine microsurgical instruments (often thinner than a 1mm) to remove the vitreous gel from the eye and gently repair the affected

retinal tissue. The surgery is usually carried out as a day case, under local anaesthetic, permitting a rapid and pain-free recovery.

Mr Bloch is a Consultant Eye Surgeon specialising in cataract and vitreoretinal surgery. After graduating from Oxford University and UCL Medical School, he completed specialist ophthalmic training in London, including a three-year fellowship at Moorfields Eye Hospital, where he was awarded a Doctorate in Medicine for research into retinal disease.

Further advanced fellowships in medical and surgical retina at St Thomas’ Hospital and Bristol Eye Hospital refined his skills in complex cataract and retinal procedures.

He has published widely and is invited to speak internationally.

Whether treating a retinal condition or a visually significant cataract, Mr Bloch combines advanced surgical precision with a calm, personalised approach.

He takes time to explain each step of the process and all available options, helping every patient feel informed, reassured and confident about their care.

For patients seeking clearer vision and specialist expertise, Mr Bloch is available for consultation at Spencer Private Hospitals, Ashford.

Find out more, visit www.spencerprivatehospitals.com or email us at enquiries@spencerhospitals.com or call us on 01233 272541

Cover Feature | Health and Wellbeing

Why supporting health and wellbeing in the workplace should be more than a tick box exercise Mental ill health is one of the top three reasons for sickness related absence in the UK, so ensuring that employees feel supported is crucial to both staff morale, productivity and the success of any organisation.

The UK is experiencing a workplace wellbeing crisis, with legislation and Government reviews pushing employers to act. The emphasis is on flexibility, mental health, inclusion and preventative healthcare. Businesses that adapt quickly will not only comply with new rules but also strengthen workforce resilience.

The CIPD Health and Wellbeing at Work Report 2025 has revealed that sickness absence drivers are stress, musculoskeletal issues, and mental health challenges. The report, which was published in September, urges employers to simplify access to healthcare and focus on preventative wellbeing strategies. The Great Place to Work & John Hopkins Study (2025)

found a decline in employee wellbeing across the UK, especially among under-35s, frontline managers, and men. Pandemic aftershocks, economic uncertainty and AI-driven workplace changes are cited as key stressors.

The Mayfield Review, published by the Government in November 2025, proposed a “new deal for workplace health” to tackle economic inactivity. Over one in five working-age adults are currently out of the workforce, with a 40 per cent rise in ill-healthrelated exits since 2019 (which equates to about 800,000 more people). Focus areas include mental ill health among young people, older workers leaving early, and disabled workers excluded from jobs.

What this means for employers • Legislation and policies:

Flexible working is now a legal baseline, as day-one right to request flexible working has been in effect since April 2024. Ensure HR

teams are trained to handle day-one requests fairly and promptly. Update policies to allow up to one week of unpaid leave annually for employees with caring responsibilities. Train managers to interpret fit notes more broadly, focusing on adjustments rather than only absence. Inclusive policies matter. Government pressure is mounting to reduce exclusion of disabled and economically inactive groups.

• Mental health training:

Equip line managers to spot early signs of stress and burnout.

• Mental health support:

Offer support from confidential counselling and helplines, Encourage buddy systems or mental health champions in the workplace.

Mental health support is critical. Rising ill health and stress levels demand proactive wellbeing programmes. Simplifying and subsidising workplace healthcare is seen as a key way to reduce absence and improve retention.

SMARTADHD supports individuals with ADHD to realise their goals Everyone’s a “bit ADHD” now, aren’t they?

You hear this a lot these days, but it couldn’t be further from the truth! says Trevor Twohig, who runs SMARTADHD.

ADHD is a genuine condition that affects up to five percent of the UK population, but how many people remain undiagnosed who exhibit the traits of ADHD? I was one of those and I couldn’t understand why I struggled to achieve my goals and was constantly burnt-out working jobs I didn’t enjoy.

That was until I found a private company (similar to SMARTADHD except far more costly) and took the plunge. Once I was diagnosed, my life fell into place. I learned everything I could about my condition. I worked on my weaknesses, my dysregulation and burnout and began to create the life I wanted.

Fast-forward four years and I am the director of SMARTADHD and make a living helping others

find their own path and explore their personal issues that are holding them back.

You may have ADHD or you may not, but SMARTADHD aims to support all individuals to achieve their goals. We support employers by coaching employees and getting more productivity for the individual. We provide cost-effective ADHD assessments that have provided clarity for our clients in a simple and powerful way.

Our aim is to ensure all individuals can achieve their goals. All dreams are valid at SMARTADHD as our testimonials suggest.

So if you are neurodiverse or have certain traits, we can support you. We have one of the most costeffective assessments in Kent and our coaches have lived experience.

If you are curious to learn more get in touch at www.smartadhd.uk Thinking Business

23

Cover Feature | Health and Wellbeing

Step Into productivity: The rise of walking meetings improve cardiovascular health and aid in weight management. But the advantages of walking meetings extend beyond physical health.

Walking meetings blend movement with conversation, offering a host of physical, mental and creative benefits: • Boosts physical health:

In the modern workplace, where sedentary lifestyles and screen fatigue are the norm, a simple shift in how we meet can spark profound change. Enter the walking meeting – a dynamic, health-conscious alternative to the traditional boardroom sit-down.

The concept of walking meetings is not a new thing. Many great thinkers throughout history have recognised the benefits of walking. Aristotle, for instance, was known to walk as he taught, earning his school the name Peripatetic, which means “walking” or “wandering” in Greek.

Why walk?

Walking meetings, as the name suggests, involve conducting meetings while walking. This simple shift from the traditional seated meeting format can have profound implications.

The benefits of walking are welldocumented. Regular walking can

Just 30 minutes of walking can improve cardiovascular health, reduce the risk of chronic disease, and help combat the effects of prolonged sitting. It can help you hit your weekly physical activity target and daily step count and combat the typical office worker’s sedentary workday. Research has shown that sitting for long periods can lead to obesity, heart disease, diabetes, and even early death. By incorporating walking into meetings, employees can break up their sitting time and improve their health. The World Health Organization recommends at least 150 minutes of moderateintensity aerobic physical activity throughout the week.

• Enhances mental clarity: Movement increases blood flow to the brain, sharpening focus and reducing stress. Many report feeling more alert and engaged during walking meetings.

• Stimulates creativity and problem-solving: Studies show that walking can boost creative thinking by up to 60 per cent. The change of scenery

and rhythm of movement often lead to more spontaneous ideas and open dialogue.

• Improves mood and morale: Natural light, fresh air and physical activity are proven mood enhancers.

Walking meetings can foster a more relaxed, collegial atmosphere. They can also reduce stress and enhance mental wellbeing and trigger the release of endorphins, the body’s natural mood boosters. This can lead to feelings of happiness and relaxation, which can counteract the negative effects of stress.

• Encourages equality: Without the hierarchy of seating arrangements, walking side-byside can flatten power dynamics and promote more inclusive conversations, break down barriers and facilitate open and honest communication.

• Boosts workplace culture: Walking meetings can foster a culture of health and wellness in the workplace making it a positive environment. They can break up the monotony of the workday, provide a refreshing break and boost staff morale. This can lead to improved job satisfaction and staff retention. They can also improve team dynamics and communication leading to better working relationships and a more positive working environment.

When to walk

Walking meetings work best for: • One-on-one check-ins

• Brainstorming sessions • Informal updates or coaching conversations • Team bonding or wellbeingfocused catchups

They are less suited for meetings requiring screens, note-taking, or presentations, but even those can start with a short walk to energise participants.

Making it work

To integrate walking meetings into your culture: • Set clear intentions: Define the purpose and expected outcomes before you walk.

• Choose accessible routes: Ensure paths are safe, quiet and inclusive for all mobility levels.

• Respect boundaries: Offer alternatives for those who prefer not to walk or have accessibility needs.

• Lead by example: Encourage managers and leaders to model walking meetings as part of a wellbeing-first culture.

A step towards change

Walking meetings aren’t just a trend, they’re a statement. They signal that wellbeing matters, that movement is welcome, and that productivity doesn’t have to mean sitting still. In a world where work is increasingly hybrid and health is a growing priority, walking meetings offer a simple, powerful way to move forward, both literally and figuratively.

Building a Healthier Workforce in Kent In every Kent business - from manufacturing and logistics to education and professional services - people are the driving force. Yet ill health remains one of the biggest disruptors of productivity and morale.

According to the Health and Safety Executive, 33.7 million working days were lost to work-related illness and injury last year, with stress, anxiety and depression responsible for nearly half. It’s a reminder that wellbeing and performance go hand in hand.

What Kent employers can do Supporting staff health doesn’t have to mean big budgets or complex programmes. Often, small, consistent

24 Thinking Business

actions make the biggest difference boosting morale, reducing absence, and showing employees that their wellbeing truly matters: • Encourage regular breaks and movement during the day • Keep conversations about stress and workload open and stigma-free

• Offer health checks or flu vaccinations on-site • Make sure risk assessments include mental as well as physical wellbeing • Review absence trends to spot patterns early • Make sure your legal duties are covered - for example under DSE, COSHH or other workplace health regulations

Turning good intentions into action The most successful organisations treat employee health as part of everyday management, not an add-on. By investing in early support - such as health surveillance, stress training for managers, or timely

medical advice on reasonable adjustments - they reduce absence and build stronger, more engaged teams.

About All Health Matters

All Health Matters supports employers across Kent, London and beyond with specialist occupational health services delivered on-site or through our clinics. Our experienced clinicians help businesses protect their people and meet their health and safety responsibilities supporting a healthier, happier and more resilient workforce.

Contact us now: www.allhealthmatters.co.uk

Stop Smoking Outreach Service

FREE help to stop smoking What we can offer you:

• Weekly group or 1-1 sessions for 12 weeks, with a specially trained, experienced outreach stop smoking practitioner in your local area or virtually • Support you with finding your motivation to quit • Help to manage cravings and withdrawal symptoms with FREE Stop Smoking Aids*

Nicotine Spray 1mg

Who can stop smoking with us?

• If you live in Kent aged 12 and over • A smoker of tobacco products • A telephone assessment will ensure you are signposted to the most suitable Stop Smoking Service in Kent

What do I do now?

Scan me...

Tel: 0333 005 0095 Text: QUIT to 60777 Visit: kent.everyonehealth.co.uk Email: eh.kent.outreachstopsmokingservice@nhs.net

*Eligibility and medical suitability applies for FREE nicotine replacement products (NRT) e.g. lozenges, gums, patches, vapes, varenicline and more.

Cover Feature | Health and Wellbeing Advertising Feature

Interview with

Prema Subaskaran

As Executive Chairperson of the KIMS Hospital Group, Prema Subaskaran has been instrumental in expanding high-quality healthcare across Kent, integrating specialist services with advanced diagnostics and a patient-first philosophy. Her strategic vision has positioned the Group as a leading provider committed to innovation and exceptional patient care.

26 Thinking Business

Cover Feature | Health and Wellbeing What has been your career path?

Did you know from an early age what you wanted to do?

My childhood dream was to become a doctor, a decision shaped by the loss of my father. When I was a young girl growing up in Sri Lanka, my father became critically ill. We searched for a doctor for several days, travelling long distances in the hope of finding help, but there was no medical support nearby. Sadly, we arrived too late, and he suffered a fatal heart attack. The sorrow of that experience has never left me, and it sparked a determination to help ensure others do not face the same lack of access to care.

I began my medical studies in Sri Lanka, but the civil war interrupted my education. My resolve to work in healthcare never faded, though, and my journey eventually brought me to the UK, where I completed a degree in Biomedical Sciences.

I chose to set aside my dream of becoming a doctor in order to support my husband, Subas, and raise our three sons: Bryan, now 25, Ryan, 20, and Ian, 14. I returned to work in 2015 and launched LycaHealth the same year.

Could you provide a brief overview of KIMS Hospital, Sevenoaks Medical Centre, LycaHealth and The Royal Tunbridge Wells Clinic? What areas of healthcare do they focus on?

I founded LycaHealth in 2015 with a clear mission to place people at the centre of healthcare.

We opened our first Healthcare Centre in Canary Wharf, followed by a Diagnostics Centre in Orpington and Westminster Healthcare in India.

The journey received the support of the then British Prime Minister, Rt Hon Theresa May MP. In our LycaHealth Canary Wharf branch at this point in our journey, we focus on high-quality outpatient care, Private GP, health assessments for individuals and corporate clients, and advanced imaging including MRI, CT, X-ray and ultrasound.

In Orpington, our specialist services include cardiology, gastroenterology, orthopaedics, dermatology, paediatrics and men and women’s health. We also offer Private GP appointments and physiotherapy, helping patients to manage their health proactively and conveniently.

In 2021, we acquired KIMS Hospital in Kent, one of the largest and most successful independent hospitals in the South East, together with Sevenoaks Medical Centre. This expanded our ability to support patients through the full pathway from diagnosis to treatment and recovery.

KIMS Hospital is highly regarded for its surgical expertise and was recently named the number one private interventional cardiology facility outside of London*, offering the most comprehensive private cardiology service in Kent. [*Source: Private Healthcare Information Network (PHIN), August 2025] Our cardiac services include the Rapid Cardiac Assessment Service, supported by state-of-the-art diagnostics. It is also an Orthopaedic Centre of Excellence in Kent. Other key specialties include

general surgery, gynaecology, urology, ENT and spinal surgery. In the pipeline, there are also plans to open a new High Dependency Unit (HDU), which will enable the delivery of more complex care. Outpatient and physiotherapy services support patients at every stage of rehabilitation.

Sevenoaks Medical Centre is an accessible local hub offering outpatient consultations in a wide range of specialties such as orthopaedics, cardiology, dermatology, women and men’s health, the one-stop breast clinic and paediatrics.

The centre provides one of only a few cardiac MRI services in Kent, as well as ultrasound, X-ray, blood testing and rapid access clinics offering same-day or next-day appointments.

Our Private GP service is especially popular with families and commuters.

Our newest site, The Royal Tunbridge Wells Clinic, opened earlier this year and extends the reach of the KIMS Hospital Group across West Kent and East Sussex. The clinic offers outpatient appointments with leading consultants and modern facilities, including ultrasound and an outpatient treatment room. It focuses on key areas such as women and men’s health checks, Private GP, dermatology, ENT, paediatrics, sports medicine as well as Aesthetic medicine, providing the same high-quality experience associated with KIMS Hospital but closer to home for patients in that region.

Each of our centres serves a different community and offers its own areas of strength. All share a commitment to excellent care and continued investment in expanding services, including further clinics planned for the near future.

What are the key challenges in the private health sector? What could Government do that would help?

The private health sector is well placed to support the NHS by reducing waiting lists and increasing patient choice, but several challenges limit the full potential of this partnership. Workforce shortages, regulatory complexity and inconsistent collaboration frameworks all have an impact

on capacity. Private providers depend heavily on NHS-trained staff, and ongoing shortages, burnout and industrial action directly affect the independent sector.

Many NHS Trusts and ICBs do not yet have the administrative capacity to contract efficiently with private providers, which leads to delays and underuse of available resources. Recruitment from overseas has also slowed, partly because of more complex processes and fewer private training pathways. Since Brexit, the number of healthcare professionals moving to the UK has decreased.

Rising costs across energy, staffing and consumables have increased the expense of delivering care, while insurers and commissioners have been reluctant to match fee increases. With targeted action, the Government could help the independent sector contribute more effectively.

Simplifying visa processes for clinical staff would ease workforce pressures. Improving contracting mechanisms would help NHS organisations work more easily with accredited private hospitals.

Greater transparency and accountability in joint working would also strengthen trust between sectors.

What are the key challenges affecting workplaces regarding health and wellbeing and how can individuals and employers deal with these challenges? How can people stay healthy at work, particularly in the run-up to winter?

A healthy workforce is a productive workforce.

The biggest challenges affecting employees tend to be mental health concerns, musculoskeletal problems, seasonal illness and financial strain.

All of these can be eased through proactive employer policies and good self-care.

We offer Employee Assistance Programmes across our group, giving staff access to counselling and mental health first aiders. We also provide ergonomic assessments and adjustable desks and chairs to support physical wellbeing.

Thinking Business

27

Cover Feature | Health and Wellbeing Winter brings increased exposure to flu, colds and respiratory illnesses, so we offer free flu vaccinations to all staff.

By taking a whole-person approach to wellbeing, we aim to build resilience within our teams and strengthen both morale and performance.

How does KIMS Hospital and its affiliated organisations contribute positively to the local community?

KIMS Hospital and our affiliated centres are proud to support football across the EFL and the grassroots game. Among the clubs we partner with are Ashford United, Chatham Town, Maidstone United and Folkestone Invicta, and we also support Charlton Athletic as a Business Club member, backing the team and its fans throughout the season.

Beyond football, we’re equally committed to other sports across the region, including rugby and cricket. Across all these partnerships and relationships, we prioritise player welfare by providing rapid access to diagnostic imaging and essential tests such as ECGs and ECHOs. It is all part of our commitment to strengthening sport and the communities that live and breathe it.

Every two years, staff across KIMS Hospital, LycaHealth and Sevenoaks Medical Centre nominate and fundraise for a Charity of the Year.

This includes bake sales, sponsored walks and raffles. Our current charity is Holding On, Letting Go, which supports bereaved children and young people across Kent. So far, we have raised more than £20,000. Previous charities include the Kent Air Ambulance.

Although our primary focus is local, our compassion extends globally. Through the Lyca Gnanam Foundation, we support medical projects, education and community outreach in developing countries. The Foundation also sponsors local youth sport, including Roseacre Raiders Under 7s FC. We partner with the University of Kent and Canterbury Christ Church University on student placements, internships and research opportunities. We are currently working closely with Professor David Wilkinson and the Parkinson’s Centre to open a satellite clinic at Sevenoaks Medical Centre, supported by university research and student involvement. I am honoured to be an honorary patron of the Parkinson’s Centre and the University of Kent.

Most recently, we have launched a Christmas Card Design Competition for Year 6 pupils across Kent. The winning design will become the official KIMS Hospital Christmas card for 2025.

How important is philanthropy to you? Could you tell us more about the Gnanam Foundation and your role?

Philanthropy has always been incredibly important to me. I believe the true measure of success is not what we achieve for ourselves but what we are able to give back. Supporting community projects, funding healthcare initiatives and creating educational opportunities give real purpose to everything we do. It is about leaving a positive legacy and making life a little better for others.

As a trustee of the Gnanam Foundation, which my husband and I established in 2010, I have helped lead medical and community projects that have supported thousands of vulnerable people. Our work includes supporting communities in India, Sri Lanka and parts of Africa, as well as funding research through Alzheimer’s Research UK and working with the Prince’s Trust. It has been a privilege to play a role in improving so many lives.

How do you stay resilient, both personally and as an organisation?

Resilience, for me, comes from having a clear sense of purpose and staying true to our values.

At KIMS Hospital and across our group, we have faced many challenges, from the pandemic to changing patient needs. Throughout everything, our focus on quality, compassion and teamwork has helped guide us.

Personally, I stay resilient by maintaining perspective, surrounding myself with a strong and supportive team and viewing every obstacle as an opportunity to learn. Organisational resilience comes from our people. Their passion and commitment give us strength. We nurture that through open communication, a caring culture and a shared purpose. Every challenge overcome prepares us better for the future.

What are your plans for the coming year and beyond?

Our future plans focus on sustainable growth, clinical excellence and expanding access to high-quality healthcare across Kent and the South East. At KIMS Hospital, we will continue to build on our position as the largest independent

We are investing in attracting excellent consultants and ❛❛healthcare professionals, and we are supporting the next generation through apprenticeships, training placements and partnerships with local universities.

28 Thinking Business

❜❜

hospital in Kent by expanding complex surgical services, supported by plans for our new High Dependency Unit.

Across Sevenoaks Medical Centre, LycaHealth Orpington, LycaHealth Canary Wharf and The Royal Tunbridge Wells Clinic, we will continue to grow outpatient services, diagnostics and specialist clinics, offering more care closer to home.

Recruitment and development remain a priority. We are investing in attracting excellent consultants and healthcare professionals, and we are supporting the next generation through apprenticeships, training placements and partnerships with local universities.

Looking further ahead, we aim to expand our footprint across the region and use innovation, collaboration and digital healthcare to make private healthcare more accessible, efficient and patient focused.

What is your leadership style?

What is the best piece of leadership advice you have received?

My leadership style is very hands-on, and I remain closely involved in shaping both the clinical and commercial strategies across LycaHealth and KIMS Hospital. I regularly speak with managers and staff in all our centres. Listening to our teams and consultants is incredibly important to me because their insights help us improve patient care and uphold the highest standards. We are always looking ahead to advances in technology and how they can enhance what we offer.

Good leadership requires a clear strategy, clear goals and realistic timelines. No organisation succeeds through one person alone, which is why teamwork is so vital. We are fortunate to have an outstanding team who share our commitment to providing the best healthcare services for the communities we serve. Our aim is always excellence.

www.kims.org.uk

XXXX - Izzy PR - Quarter page ad for Chamber magazine.pdf

C

M

Y

CM

MY

CY

CMY

K

1

03/02/

Psssst... Izzy PR is celebrating 10 years!

Thank you to all of our clients who have worked with us over the last decade. So many people have supported us along the way – and we are so grateful to everyone.

Thank you to Kent Invicta Chamber of Commerce for giving us the opportunity to meet many fantastic businesses.

Izzy PR supports clients with: Marketing plans & strategy Public Relations Press releases News content E-marketing Website content – blogs, pages, or a whole new website!

Advertising editorial Brochures Magazines Flyers Leaflets Social media content Consultancy – ask our advice

07748 631100 hello@izzypr.co.uk

izzypr.co.uk

HEART HEALTH: FREE support to keep your workforce healthy Over 5 million adults in the UK are estimated to live with undiagnosed high blood pressure according to Blood Pressure UK. This is why in October 2024, the Medway Healthy Workplace Programme launched its Heart MOT service.

Heart health matters to employers because the consequences of undiagnosed high blood pressure for their workforce can be serious; it comes with increased risks of heart attacks, stroke and kidney disease.

Over the past year, more than 650 employees across Medway have benefited from these on-site heart assessments delivered by the Medway Healthy Workplace Programme, led by Michelle Saunders, Senior Public Health Project Officer. Michelle comments, “Heart MOTs demonstrate that employers genuinely care and are committed to supporting their workforce’s health and wellbeing. These checks give employees the knowledge and tools to manage their health proactively—because prevention is always better than cure. A healthier workforce also means lower absenteeism and higher productivity.”

Heart MOTs check blood pressure, height, weight and diabetes risk and look at how an employee’s

lifestyle habits might be contributing to increased risk. Employees benefit from tailored advice and are given information about services that can help them manage their health.

EC Safety Solutions, a fellow Kent Invicta Chamber member, has seen tangible benefits from the scheme. Managing Director Steve Waterman shared: “Honestly, the one thing that’s made a difference is the health MOTs. Two staff members have taken notable action to improve their lifestyle and mindset.”

As a result of the Heart MOT, one employee joined a weight loss programme and now attends regular gym classes, while another completely transformed their diet.

The Heart MOTs are delivered as part of the Medway Workplace Wellbeing Award Programme—a free initiative that supports and celebrates businesses committed to health and wellness at work. Open to organisations of all sizes, the programme offers practical benefits including training, policy development, and staff wellbeing activities.

as mental health, stress, weight management, smoking, alcohol, physical activity, and musculoskeletal health. The awards also encourage active travel and sustainability. Since 2018, nearly 300 businesses have achieved recognition through this programme.

By completing tailored pledges, businesses work towards a tiered award scheme designed to tackle common workplace wellbeing challenges such

Find out more by visiting medway.gov.uk/workplacehealth Thinking Business

29

Members News

4 benefits of Kent hospice is calling professionally businesses to sponsor a bear designed Canva graphics The hunt is on – ellenor is looking for businesses to sponsor a bear sculpture in an amazing art trail coming to Dartford in summer 2026, to raise funds and awareness of what the hospice charity does and who for.

Kent-based Howell & Hicks Creative understands Canva’s impact more than most.

‘Dartford - We’re Going on a Bear Hunt’ will put the ‘art’ into Dartford and will open at the start of the school summer holidays and run for eight weeks, with bear sculptures being placed in prominent places across the area and Bluewater too.

Over the last decade, this free online platform has democratised design for the masses encouraging business owners and managers to ponder whether big agency budgets, specialist Adobe software, and formal design training are things of the past.

But as with all tools, Canva’s effectiveness depends on how it’s being used. A kitchen knife in the wrong hands can lead to tragedy, and with its countless options for layouts, fonts, styling and colours, Canva’s flexibility can also have tragic results! When a company’s well‑intentioned DIY’d graphics start looking muddled and messy, this seemingly cost-effective, convenient creative application could actually damage the brand.

That’s where professional designers come in. By using Canva strategically, they can deliver on‑brand templates tailored to their client businesses. And by taking care of the complex, upfront creative thinking, they ensure every brochure, leaflet and social media graphic supports a strong and consistent brand presentation.

With surprisingly affordable upfront costs, the long-term benefits are clear: 1. The convenience of Canva without sacrificing creative quality.

2. Robust, on-brand templates. Quick and easy to edit and implement online or offline.

3. Confidence that your marketing materials are superior to your competitors.

4. Improved customer recognition, engagement, and brand loyalty.

So, the next time you’re considering DIY-ing your company’s design using Canva, consider the damage it could do, and consider investing in a professional designer’s services.

Howell & Hicks Creative: www.hh-creative.com

30 Thinking Business

Families can follow the trail to find them, seeing Dartford whilst stumbling and tripping across local businesses and tourism spots along the way.

Businesses can sponsor a beautiful Big Bear and choose a design from a selection created by professional artists. They could also get involved by sponsoring a smaller Bear Cub on behalf of a local school or community group.

Project Manager Georgie Packer said: “This is going to be a project that brings together every corner of the local community – the hospice, businesses, creatives, plus schools and local groups too – not to mention the families who will enjoy it once we have all the bears ready to be found.

“Business sponsors will connect with customers in a unique and engaging way, showcase their support for the arts, and make a real difference by raising funds for their local hospice too.”

At the end of the trail, all bears will be auctioned off – and businesses may like to buy their bear.

Dartford Borough Council is the Presenting Partner for the project.

To find out more information about sponorsip visit https://www.ellenor.org/

Teenage Markets in Thanet boost confidence of young entrepreneurs

The Teenage Market is a platform for young people aged eight to 25 years to showcase their creative skills, connect with the community and develop business experience. Young musicians can showcase their talents, while local businesses benefit from increased footfall.

Following successful pilots in 2024, Thanet District Council has since held three more Teenage Markets in Ramsgate, Broadstairs, with a Festive Teenage Market in Margate.

Over 80 young people have taken part to date, and stallholders have seen over £12,000 in collective sales. Products have included printed T-shirts, jewellery, crocheted and 3D printed gifts, original artwork, home-baked cakes, and pet treats.

Ahead of the events, the council hosts workshops for stallholders and performers and 98 per cent of participants report that taking part in the markets has boosted their confidence. One young person said: “I love how kind everyone is and how positive the atmosphere is”. Others listed benefits including “meeting other young talents and gaining performance experience” and “developing skills and earning money”.

The Teenage Markets in Thanet are delivered by Thanet District Council with support from the UK Shared Prosperity Fund. Local partners include town councils, East Kent Colleges Group, Harvey Waste Management Ltd, and Sheet Anchor Evolve.

The Shared Prosperity Funding ends in March 2026. Organisers at Thanet District Council are keen to speak to fellow Chamber members who would be interested in sponsoring the event or sharing expertise.

To find more information visit https://theteenagemarket.co.uk/locations/margate/

Members News

Major leisure and housing plans for Hythe unveiled A £120 million privately-funded scheme to transform Hythe golf course and deliver muchneeded community leisure and sporting facilities, new homes and improvements to the Hythe Imperial Hotel has been unveiled.

The proposals could see the remodelling of the under-utilised 40-acre private Hythe Golf Club, replacing it with a public pay-to-play 9-hole par-3 academy golf course and club house on the eastern half of the course, if approved by Folkestone & Hythe District Council.

It is hoped this will attract new participants of all ages to the sport.

Sitting alongside the new 9-hole course would be an adventure golf course, themed around the Napoleonic Wars, which would help deepen understanding of how the Royal Military Canal shaped Hythe.

The western half of the current golf course would see the development of 48 three-bedroom houses and gardens alongside 243 apartments, many with coastal views. It is anticipated that 25 per cent of the new homes – around 73 in total – will be affordable.

A multi-million-pound investment in the Hythe Imperial would add a further 24 bedrooms in a new wing on the west of the building, taking capacity at the four-star hotel to 116 bedrooms. It would also transform the leisure facilities with a new outdoor pool, spa and wellbeing centre which would be available to guests and the public.

To meet the growing demand for purpose-built flexible accommodation geared towards longer stays, GSE is also proposing to create eight 40m2 serviced apartments on the top floor of the new hotel building. Each apartment would offer generously proportioned bedrooms, with a lounge area, kitchenette, workspace and ensuite bathroom.

Integral to the scheme and tackling a long-standing dilemma within Hythe, a new leisure building is proposed to the east of the Hythe Imperial Hotel incorporating a 20-metre indoor swimming pool, a purpose-built gym, exercise studios for classes, and changing rooms. It would be offered for use to the wider community of Hythe and open to the public and hotel guests alike.

GSE Group, based in Ashford, owns and operates the Hythe Imperial Hotel and has previously delivered the Imperial Green residential development adjacent to the hotel.

Darrell Healey, Chairman of GSE Group, said: “This £120 million investment has been designed to strengthen the local economy, benefit the local community, enhance the environment, and provide much needed housing to the area while sustaining the future of the Hythe Imperial Hotel. Central to our proposals are the significant public benefits proposed for the wider town, including an overdue solution to

providing excellent swimming and fitness facilities in the town.”

The site was previously proposed for the development of a 150-holiday chalet scheme across the whole of the golf course, but the plan has been “radically redesigned” following residents’ concerns.

The proposals also include the creation of a new splash park, incorporating public toilets, changing rooms and showers.

Further information on the proposals can be found at www.ImperialGardens-Hythe.co.uk

Workplace Wellness when you need it most The dark months of winter come with lights and sparkle and a sense of anticipation before Christmas and the New Year. Then quite often an increasing level of stress and exhaustion, before the New Year resolutions kick in and people start to think about taking care of themselves.

Winter is the perfect time to think about workplace wellness or wellbeing initiatives for staff, whether focused on nutrition, exercise, massage therapies or even skincare, as the reduced light levels and cold weather make it more difficult to get a boost of the feel-good hormone oxytocin from being outdoors. Parties and seasonal foodie treats play havoc with the waistline and gut health, and the yo-yo of cold weather and central heating makes skin feel tight and uncomfortable. And the result of all of this? Probably more stress, grumpiness, sick days and lower productivity.

Thinking about a workplace wellbeing session can be a wonderful bonus for colleagues as it: • Changes the rhythm of the day and lightens the atmosphere in the workplace.

• Promotes relaxation on the day and healthy self-care habits going forward.

• Increases morale, engagement and teamwork.

EMPLOYERS ALSO BENEFIT FROM

• Increased productivity and lower absenteeism rates, reducing.

• A positive company culture and a more attractive workplace for present and future employees as well as an improved image.

BENEFITS FOR EMPLOYEES • Improved health: Programs that encourage healthy eating and exercise can help employees potentially reduce health risks and manage chronic diseases. Access to mental health resources and stress management training can significantly lower anxiety and stress levels.

• Increased morale and engagement: Employees often feel more valued and appreciated when their company invests in their wellbeing. This can lead to higher job satisfaction and a greater sense of engagement with their work and colleagues.

• Enhanced productivity: Healthier employees are more energetic, focused, and motivated, leading to better performance and problemsolving skills.

• Financial wellness: Some programs provide resources to help employees manage financial stress, contributing to overall well-being.

BENEFITS FOR EMPLOYERS

• Lower healthcare costs: A healthier workforce means fewer sick days and lower overall healthcare expenditures. Some studies show a significant return on investment, with savings on absenteeism and medical costs.

• Increased productivity: With fewer sick days and improved employee focus, companies experience a boost in overall productivity and performance.

• Reduced absenteeism and turnover: Healthier employees take less sick leave, and comprehensive wellness programs are a key factor in retaining employees and attracting new talent.

• Positive company culture and image: A commitment to employee well-being can improve the company’s culture, making it a more attractive place to work and boosting its public image.

For further information visit: www.tropicskincare.com/catherinelloyd Thinking Business

31

HOST YOUR NEXT

CORPORATE EVENT AT

LEEDS CASTLE IN KENT MEETINGS & CONFERENCES RECEPTIONS & DINNERS

LARGE SCALE EVENTS TEAM BUILDING

ON-SITE ACCOMMODATION

ENQUIRE TODAY

leeds-castle.com/corporate

hospitality@leeds-castle.co.uk

THE BUDGET – at a glance

PERSONAL TAXATION

TRANSPORT

• National Insurance (NI) and income tax thresholds frozen for extra three years beyond 2028.

• 5p temporary cut in fuel duty on petrol and diesel extended again, until September 2026, before it rises again over six-month period.

• Amount under-65s can put into cash ISAs capped at £12,000 a year, with the rest of the £20,000 annual allowance reserved for investments.

• A new mileage-based tax for electric vehicles and plug-in hybrid cars to be introduced from 2028.

• Regulated rail fares for journeys in England frozen next year for the first time since 1996.

• Basic and higher income tax rates on property, savings and dividend income to increase by two percentage points.

• Premium cars to be excluded from Motability scheme.

WAGES, BENEFITS AND PENSIONS

• Tax exemption for small packages from overseas retailers worth under £135 scrapped from 2029, following complaints it hinders small businesses.

• Cap limiting households on universal or child tax credit from receiving payments for a third or subsequent child to be scrapped from April.

• Legal minimum wage for over-21s to rise 4.1% in April, from £12.21 to £12.71 per hour.

• Wage for 18 to 20-year-olds to go up 8.5%, from £10 to £10.85 per hour, as part of a plan to establish a single rate for all adults.

• Basic and new state pension payments to go up by 4.8% from April, more than the current rate of inflation, under the “triple lock” policy.

• Amount people can sacrifice from their salary to avoid paying NI on pension contributions capped at £2,000 a year from 2029.

• Help to Save scheme, which offers people on universal credit a bonus on savings, extended and expanded beyond 2027.

HOUSING AND PROPERTY • Properties in England worth more than £2 million to face a council tax surcharge of between £2,500-£7,500, following a revaluation of homes in bands F, G and H.

BUSINESS TAXES

• Tax on profits made by gambling firms from online bets to rise from 21% to 40% in April, alongside abolition of 10% bingo tax.

FOOD AND DRINK • Tax on sugary drinks extended to pre-packaged milkshakes and lattes from 2028, reversing an exemption when the tax was introduced in 2018.

UK GROWTH, INFLATION AND DEBT • Office for Budget Responsibility (OBR) predicts the UK economy will grow by 1.5% this year, upgraded from a 1% forecast in March.

• Inflation predicted to average 3.5% this year, before falling to 2.5% next year, and returning to the Government’s 2% target in 2027.

OTHER MEASURES • English regional mayors to be given powers to tax overnight stays in hotels and holiday lets, echoing existing plans in Scotland and Wales.

• Cost of a single NHS prescription in England frozen at £9.90 for another year (they remain free in Scotland, Wales and Northern Ireland).

Economy

Budget support vital as wages push up costs

Reacting to the planned increases in the National Living and Minimum Wages from April 2026, Jane Gratton, Deputy Director of Public Policy at the British Chambers of Commerce, said: “People are at the heart of every thriving business, and employers want to ensure their workforce is happy, engaged and well paid.

“However, every above-inflation wage increase leads to higher business costs, lower investment and fewer opportunities for individuals. Making employment more expensive risks deepening the jobs crisis among young people.

“Our research shows that labour costs remain the biggest cost pressure for SMEs, cited by 72 per cent of businesses in Q3. There’s a limit to how much additional cost employers can bear without something having to give.

“With unemployment rising, the government needs to use this Budget to ease cost pressures for business. Crucially, there must be no new tax increases for businesses.

“Instead, the Chancellor must invest in growing the economy, enable firms to create more opportunities, and tackle the ongoing skills crisis.”

Thinking Business

33

#1 Staff leave planner

Leave management software, trusted by businesses like yours!

Simplify some of the tedious HR tasks with our easy-to-use leave management software, from sick leave and holiday requests to employee records and document storage.

Free Trial whosoff.com Email support@whosoff.com Let’s talk +44 (0)1227 812930

WHOSOFF

Solutions Provider for the Built Environment

e

W ho l

e

e

W ho l

e Lif

e Lif e Lif

W ho l

www.baxallconstruction.co.uk Thinking Business

35

Image: Pixabay

International Trade

Trade must be at the heart of our growth story

William Bain, Head of Trade Policy at the British Chambers of Commerce, reflects on 2025 so far International Trade Week [November 3-7] was an opportunity to take stock, and reflect, on 2025 so far. It’s been quite a year – with tariffs, supply chains and international trade never far from the headlines.

We’ve seen dramatic changes to US policy, implementing the highest average tariffs since 1934.

The result has been lower than forecast economic output across Europe, the Americas and Asia.

Despite all that, global trade has continued to grow in 2025. The latest World Trade Organisation forecast for global goods expects 2.4% growth this year, as supply chains adapted to get ahead of new tariff waves. However, the WTO expects goods trade to cool to 0.5% growth next year.

During the International Trade Week we celebrated the success stories of UK trade and considered what is needed to drive it to the next level.

Services are the biggest success story. The WTO forecasts 4.6% growth in services trade this year and 4.4% in 2026 – solid, but noticeably lower than the 6.8% year on year growth in 2024. Travel, transport, computing (cloud/AI), and business advisory services are showing the highest growth. Meanwhile there’s lots of focus on the emerging sectors in global trade, such as medical and education services.

The UK services exports story is a powerful one, currently estimated to be worth £542 billion per year.

That’s more than double the picture 10 years ago.

At the current rate of expansion, UK services exports alone could hit £1 trillion per annum before 2035.

The current goods exports picture for the UK is more challenging. However, there is well grounded optimism about our prospects in green hydrogen, climate technologies, energy and fuels, pharmaceuticals/medical devices, automotives, and food and drink.

Now is the moment to deepen our trading relationships in the Americas, Europe, and IndoPacific. The clear message from our recent trade surveys is – UK businesses want to go global. With the US, our priorities must be ensuring tariffs remain as low as possible, alongside rolling out of the investment plans within the Technology Prosperity Deal with Canada, Mexico, Brazil and other partners the UK needs to be looking to secure deals on energy, supply chains and digital trade.

With our partners in Europe, there’s an urgent need to deliver the promised tangible benefits and lower barriers with the EU, alongside upgraded agreements with Switzerland and Türkiye. We should deepen our trading deal with the 11 other CPTPP states to include new supply chain and business mobility chapters. Finally, a deal with the six Gulf Co-operation Council states could be on the horizon very soon. The right Gulf deal will open more opportunities for UK sectors including food and drink, pharmaceuticals, energy, climate technology and defence.

The UK’s new Trade Strategy, launched by the Prime Minister at the BCC’s Global Annual Conference in June, is a very welcome blueprint for creating new growth opportunities. Business and Government

have a shared vision – lower tariffs and wider market access. The recent agreement with India is a prime example. It’s crucial now that business is involved as a full delivery partner so that the UK seizes opportunities to the full.

Trade is – and always should be – at the heart of the UK economy. That’s why it’s at the heart of our submission to the Chancellor for the Budget later this month.

We have three key trade asks. Firstly, delivery.

Realising the economic growth potential of trade is only possible through effective delivery partnerships with business. The Chamber Network stands ready to help with trade accelerators, boosting performance among businesses preparing to grow their export.

Secondly, we need Government to update our customs rulebook and border processes to make the best use of technology and cut holding times for goods at ports.

And finally, we’re calling on ministers to make sure we get policy on carbon border adjustment mechanisms right. In practice, that means keeping UK exports competitive through a deal on Emissions Trade Linkage with the EU, while working with business on the design of the new UK CBAM too.

British business has the ambition, the drive, and world-leading products to make net trade a huge driver of new economic growth in the coming years.

This week we take stock, celebrate the many UK exporting success stories, and highlight the bold next steps designed to give our country an even brighter trading future.

Europa’s smart solutions help Swiss Pack navigate post-Brexit challenges As new French customs legislation looms, Europa Worldwide Group is helping exporters such as global packaging supplier Swiss Pack keep goods moving smoothly across Europe.

From 1 January 2026, UK businesses exporting to the EU will face major changes at the French border under Regime 42, the post-Brexit process that allows VAT-exempt movement of goods destined for EU countries.

Stricter requirements for Delivery Duty Paid (DDP) shipments mean exporters will need either a French VAT number

36 Thinking Business

or an EU-established entity to act as importer of record - creating the significant risk of disruption.

For Swiss Pack, which ships thousands of consignments to customers across Ireland, Benelux, France, Germany, Spain, and Greece, early action was essential. The leading distributor of flexible packaging supplies international brands, relying on seamless exports to serve customers worldwide.

Europa, one of the UK’s largest independent logistics operators, has partnered with customers to

navigate these changes. Its in-house customs experts have developed new solutions extending Europa Flow, its flagship DDP service created to ease post-Brexit friction. Europa was the first operator to offer a DDP service, enabling exporters to maintain control over compliance whilst removing customs burdens.

To meet the changing requirements, Europa launched two new DDP Flow services - DDP Flow – Importer’s Signature and DDP Flow – Own French VAT Number. Giving exporters simple, compliant alternatives that integrate

with HMRC and French Customs.

With more than 100 customs specialists across the UK and EU, Europa offers the scale, expertise, and innovation businesses need to stay resilient. For Swiss Pack, partnering with Europa provides certainty, strengthening its position for continued European growth.

In 2026, proactive planning and the right logistics support will ensure UK exporters continue to thrive despite increasing complexity. www.europa-worldwide.com

International Trade

Thinking Thinking Business Business

37

OPUS BUSINESS ADVISORY GROUP Independent Advisory Firm

Delivering fresh thinking combined with specialist skills to facilitate the next step of your business journey We provide the resource and expert knowledge to help companies and individuals to deal with challenges as well as support opportunities.

Our services include advisory, M&A, forensic accounting, equity, restructuring & insolvency.

National Support, Local Knowledge, Let’s Talk With dedicated offices in the South East, our Maidstone Partners, Adrian Dante and Ben Stanyon can be contacted on: 01622 804 863 maidstone@opusllp.com opusllp.com

Find out more

Driving Change | Redefining Outlook | Creating Opportunity

Members News

Building a New Home

– Your Questions Answered Designing and building your own home is one of life’s most exciting journeys - a chance to shape every detail, from the perfect location and layout to energy efficiency, materials, and modern technology.

At Vernacular Homes based in Woodchurch, we’ve been helping clients turn their ideas into reality for over 25 years.

Our design and build approach guides you through every stage, from early sketches and cost planning to handing over the keys.

Alongside private client work we now also work with

developers and landowners to unlock the potential of underdeveloped sites and former agricultural buildings.

developing a scheme that fits both your budget and planning requirements.

Here are some of the most common conversations we have when planning a new home.

Planning can be a minefield.

Before you commit to buying land or demolishing a building, we’ll help you understand the likely planning constraints and opportunities, saving you time, stress, and money later on.

What can be built for the budget?

Understanding what’s achievable for your budget is essential. We’ve seen projects where plans had to be reworked because the initial designs were not financially feasible. We’ll help you balance aspirations with practicality,

Will planning be an issue?

Can I manage the project myself?

Many people underestimate the complexity of project management. If you’ve got a busy life, it’s worth having an experienced team like ours to

handle the details and keep everything on track.

Every self-build is different — but with the right design, planning, and support, it can be a truly rewarding experience.

Oliver Burgess MD – Vernacular Homes vernacularhomes.com

3 Ways Your Business can get Wild for Nature this Year!

Are you looking for ways to get outdoors, support wildlife conservation efforts and make a difference in your local area?

Here are 3 things you can do this year to ‘get wild’ and be more sustainable in the process.

1) Enjoy a team day out in nature

Want to try something different this year? We offer volunteering and team building days at your local nature reserve, beach cleans and Wellness days for your workforce.

2) Create ‘wild’ spaces for the workplace

Creating wild spaces in and around the workplace can significantly benefit both your local environment and the wellbeing of your employees.

Even in limited outdoor spaces, potted gardens can thrive.

Look for native wildflower seeds, herbs, and small shrubs that can be planted in containers. Its great fun planting them up, too.

3) Join or support a wildlife conservation charity

You can get creative with the fundraising side of things or keep it simple – it’s up to you.

A simple way to support a charity each month comes in the form of payroll giving, which involves tax-free donations made automatically on payday. Or, to make your year ‘wilder’, you might choose to do sponsored events like litter picks or nature documentary movie nights.

Bluebell Hill. Photo Credit: Beth Hukins

To find out more about how your business can get involved with Kent Wildlife Trust, please visit kentwildlifetrust.org.uk Thinking Business

39

Every month wewe bring you events,and andtraining trainingsessions sessions with some Every month bring youa amix mixofofinformation informationsessions, sessions, networking networking events, with some of of thethe toptop local business professionals from an array of different industries.

Each event is designed to offer invaluable local business professionals from an array of different industries. Each event is designed to offer invaluable up-to-date information tailored as well wellas asnetworking networkingopportunities opportunities help you up-to-date information tailoredtotoour ourattendee’s attendee’swants wants and and needs, needs, as toto help you grow your business. grow your business.

With a mix of of events held you’re sure sureto tofind findthe theright rightone onefor for you.

With a mix events heldonline onlineand andface-to-face face-to-faceacross across Kent, you’re you.

40 Thinking Business

AnnualGeneral GeneralMeeting Meetingand andNetworking Networking Annual Friday5th 5thDecember December2025, 2025,Kent KentInvicta InvictaChamber, Chamber,Ashford Ashford Friday 9:30am- 11:00am - 11:00am 9:30am Members:Free FreetotoAttend Attend Members:

TheAnnual AnnualGeneral GeneralMeeting Meetingisisan anopportunity opportunityfor formembers memberstotohear hearfrom fromthe the The Chamberand andits itsBoard BoardofofDirectors Directorson onactivities activitiesover overthe thepast pasttwelve twelvemonths. months.

Chamber

ChamberConnections Connections(Member’s (Member’sOnly): Only): Chamber ChristmasSpecial Special Christmas Thursday4th 4thDecember December2025 2025| 10:30am | 10:30am- -12:00pm 12:00pm Thursday ChilstonPark ParkHotel, Hotel,Lenham Lenham Chilston AnnualGeneral GeneralMeeting Meetingand andNetworking Networking Annual Friday5th 5thDecember December2025 2025| 9:30am | 9:30am- -11:00am 11:00am Friday KentInvicta InvictaChamber ChamberofofCommerce, Commerce,Ashford Ashford Kent

Agenda Agenda 9:30am:Networking, Networking,Tea Teaand andCoffee Coffee 9:30am: 10:00am:Opening Openingaddress addressand andOfficial OfficialAGM. AGM.Chris ChrisHare, Hare,Chairman Chairman 10:00am: 10:45am:Networking Networkingwith withfellow fellowMembers Members 10:45am: 11:00am:Close Close 11:00am:

VirtualBusiness BusinessNetworking Networking Virtual Tuesday9th 9thDecember December2025 2025| 10:30am | 10:30am- -12:00pm 12:00pm Tuesday Onlinevia viaZoom Zoom Online BusinessTalks: Talks: Business ChristmasFood FoodTasting TastingatatMacknade Macknade Christmas Wednesday10th 10thDecember December2025 2025| 2:00pm | 2:00pm- -4:00pm 4:00pm Wednesday Macknade,Faversham Faversham Macknade,

ChamberConnections Connections Chamber Thursday4th 4thDecember December2025, 2025,Chilston ChilstonPark, Park,Lenham Lenham(Members (Members Only) Thursday Only) Thursday8th 8thJanuary January2026, 2026,University UniversityofofKent, Kent,Canterbury Canterbury Thursday

(Sponsors: Business Computer Solutions) Thursday15th 15thJanuary January2026, 2026,Mercure MercureTunbridge TunbridgeWells WellsHotel, Hotel,Pembury Pembury(Sponsors: Business Computer Solutions) Thursday 10:30am- 12:00pm - 12:00pm| Members: | Members:Free FreetotoAttend Attend| Non-Members: | Non-Members:£30.00 £30.00+ +VAT VAT 10:30am

BusinessBites: Bites: Business TransformYour YourConversations Conversationsinin11Hour Hour Transform Tuesday16th 16thDecember December2025 2025| 1:00pm | 1:00pm- -2:00pm 2:00pm Tuesday Onlinevia viaZoom Zoom Online

Joinothers othersfor forour ourvery verypopular popularChamber ChamberConnections Connectionsnetworking networkingevent eventand and Join receiveaawarm warmwelcome welcomefrom fromyour yourChamber Chamberrepresentative representativeon onarrival, arrival,who whowill will receive beon onhand handtotohelp helpyou youmeet meetnew newmembers membersofofthe thebusiness businesscommunity. community. be

ChamberConnections Connections Chamber Thursday8th 8thJanuary January2026 2026| 10:30am | 10:30am- -12:00pm 12:00pm Thursday UniversityofofKent, Kent,Canterbury Canterbury University

Thisinformal informalevent eventwill willgive giveyou youan anopportunity opportunitytotopromote promoteyour yourbusiness businessand and This makeinvaluable invaluableconnections connectionswith withlocal localbusinesses businessesininKent.

Kent. make

KentConstruction ConstructionFocus FocusGroup Group(KCFG) (KCFG) Kent Tuesday13th 13thJanuary January2026 2026| 7:30am | 7:30am- -9:30am 9:30am Tuesday TheVillage VillageHotel, Hotel,Maidstone Maidstone The ChamberConnections Connections Chamber

KentConstruction ConstructionFocus FocusGroup Group Kent Tuesday13th 13thJanuary January2026, 2026,The TheVillage VillageHotel, Hotel,Maidstone Maidstone Tuesday Tuesday3rd 3rdFebruary February2026, 2026,The TheVillage VillageHotel, Hotel,Maidstone Maidstone Tuesday 7:30am- 9:30am - 9:30am| KCFG | KCFGMembers: Members:£22.50 £22.50+ +VAT VAT 7:30am

Every month we Thursday bring you a January mix of2026 information Thursday 15th January 2026| 10:30am | 10:30am-sessions, -12:00pm 12:00pm netw 15th Mercure Tunbridgeprofessionals WellsHotel, Hotel,Pembury Pembury some of the top local business from an array of d Mercure Tunbridge Wells invaluable up-to-date information tailored to our attendee’s wa BusinessTalks: Talks: Business help you grow your business.

Tour and Networking at Turner Contemporary Tour and Networking at Turner Contemporary Tuesday20th 20thJanuary January2026 2026| 10:30am | 10:30am- -12:00pm 12:00pm Tuesday Turner Contemporary, Margate With a mix of events held online and face to face across Kent, Turner Contemporary, Margate InvictaConnect Connect Invicta

TheKCFG KCFGgroup groupisismade madeup upofofcompanies companiesininthe theKent Kentarea areawithin withinthe the Thursday22nd 22ndJanuary January2026 2026| 10:30am | 10:30am- -12:00pm 12:00pm The Thursday Kent Construction Focus Group Chilston ParkHotel, Hotel, Lenham constructionsector, sector,including includingarchitects, architects,contractors, contractors,suppliers, suppliers,land landagents, agents, and Chilston Park Lenham construction and more.KCFG KCFGprovides providesaaone-stop one-stopshop shopfor foraccess accesstotolocal localknowledge, knowledge,expertise, expertise, more.

Virtual Business Networking Virtual Business Networking andcontacts contactswithin withinthe theland landdevelopment developmentand andconstruction constructionsector. sector.

Tuesday 6th August 2024 | Tuesday 3rd September 2024 and Tuesday 27th January 2026 | 10:30am - 12:00pm

Duringthe themorning, morning,you youwill willenjoy enjoyaafull fullEnglish Englishbreakfast. breakfast.

During

Tuesday 27th January The Village Hotel, Maidstone | 7:30am - 9:30am 2026 | 10:30am - 12:00pm Onlinevia viaZoom Zoom Online KCFG Members: £22.50 + VAT | Non-Members: £32.50 + VAT Academy––Hands HandsOn OnAIAIMasterclass Masterclass AIAIAcademy

VirtualBusiness BusinessNetworking Networking Virtual Tuesday9th 9thDecember December2025 2025| Tuesday | Tuesday27th 27thJanuary January2026 2026 Tuesday Onlinevia viaZoom Zoom| 10:30am | 10:30am- 12:00pm - 12:00pm Online Members:Free FreetotoAttend Attend| Non-Members: | Non-Members:£30.00 £30.00+ +VAT VAT Members:

Friday 30th January 2026| 12:00pm | 12:00pm 1:00pm Hosted by members of the KCFG committee, Cheryl- -1:00pm Friday 30th January 2026 Online viaZoom Zoom we bring you KCFG. Online via Causebrook and Ella Brocklebank, KentConstruction ConstructionFocus FocusGroup Group(KCFG) (KCFG) Kent

The KCFG group Tuesday consists of companies in the Kent area Tuesday3rd 3rd February2026 2026 | 7:30am 9:30am February | 7:30am - -9:30am TheVillage Village Hotel, Maidstonesurveyors, The Maidstone involved in construction, suchHotel, as architects, contractors, construction suppliers, and land agents etc.

Chamber Connections

Chamber Connections Thursday5th 5thFebruary February2026 2026| 10:30am | 10:30am- -12:00pm 12:00pm Thursday KentEvent EventCentre, Centre, Detling to local knowledge, Eachevent eventwill willbe bean aneclectic eclecticmix mixofofconversation conversationtopics topicsas aswe weinterview interview our provides a Kent KCFG one-stop-shop forDetling access Each our

guestbusiness businessand andencourage encouragequestions questionsfrom fromthe theattendees, attendees,making makingsure sure we guest we expertise, and contacts within the land development and BusinessBites: Bites: Business bringyou youthe thenetworking networkingevent eventyou youwant wanttotobe beinvolved involvedin. in. bring construction sector.

UnlockingSmarter SmarterDecision DecisionMaking MakingFor For Unlocking ImprovedProfits Profits Improved Conversationswith withour ourguest guestspeaker speakerwill willbe befollowed followedby bythree threebreakout breakoutroom room Conversations Thursday 12th February 2026| 10:30am | 10:30am 11:00am Thursday February 2026 - -11:00am During the morning, you will12th enjoy a full English breakfast, sessionswhere whereattendees attendeescan candelve delvedeeper deeperinto intothis thisdiscussion discussionorordiscuss discuss their sessions their Onlinevia viaZoom Zoom Online

owntopic topicininmore moredepth. depth. own

followed by a presentation from our guest speakers.

Thinking Business

41

Chamber Business Awards

Celebrating Excellence

in Kent’s Business Community The Kent Invicta Chamber Business Awards 2025 have once again shone a spotlight on the outstanding achievements of Kent’s business community.

At a glittering gala dinner, attended by more than 250 business leaders from across the county, the winners and finalists were revealed, recognising excellence, innovation, and commitment across a diverse range of sectors.

Now in their 20th year, the annual awards, organised by Kent Invicta Chamber in partnership with Kent County Council, continue to champion the exceptional contributions of local businesses. The 2025 ceremony was made possible thanks to the generous support of sponsors including Azets, Crowe, DDL Group, Eurotunnel, Everywhen, Knights, Kreston Reeves, McArthur Glen Designer Outlet Ashford, NFU Mutual Ashford, Tenterden & Whitfield and Stagecoach South East.

Tudor Price, Chief Executive of the Chamber, commented: “Congratulations to all our winners and finalists. Your achievements are a testament to the resilience, innovation, and entrepreneurial spirit that define Kent’s business community. We are proud to celebrate your success and look forward to seeing your continued growth and impact.”

Linden Kemkaran, Leader, Kent County Council, added: “The businesses recognised tonight exemplify the drive and creativity that make Kent a thriving hub for enterprise.

Thank you for your ongoing contributions to our economy and communities.”

42 Thinking Business

THE RESULTS:

Business of the Year 2025 Sponsored by everywhen Winner: Finalist: Finalist:

Clearwater Kent ADM Computing Kentec Training Ltd

Construction Project of the Year 2025 Sponsored by DDL Group Winner:

Finalist: Finalist:

University of Kent Project Name: Docking Station ellenor Project Name: Wellbeing Centre WW Martin Project Name: Teynham Parochial C of E Primary School

Employer of the Year 2025

Sponsored by McArthur Glen Designer Outlet Ashford Winner: Finalist: Finalist:

Reflect Digital BAE Systems Bedfont Scientific

Entrepreneur of the Year 2025 Sponsored by Knights Winner:

Finalist: Finalist:

Bal Sandher - Hectic Lifestyles Ltd t/a NutraDirect Darren Litton - Cocoba Limited Matthew Mackintosh - AM Surveying

Excellence in Customer Service 2025 Sponsored by Azets Winner: Finalist: Finalist:

Wave Community Bank Business Computer Solutions Clearwater Kent

Family Business of the Year 2025

Sponsored by Stagecoach South East Winner: Finalist: Finalist:

Clearwater Kent

ADM Computing IT Manager Services

Innovative Business of the Year 2025 Sponsored by Crowe Winner: Finalist: Finalist:

Hypo Hounds Zircon Air Conditioning Limited Glensound

Most Promising New Business 2025 Sponsored by NFU Mutual Ashford, Tenterden & Whitfield Winner: Finalist: Finalist:

Imperial Concierge & Cleaning Clutter B Gone Emma Youell Design Ltd

Success in International Trade 2025 Sponsored by Eurotunnel Winner: Finalist: Finalist:

Horizonscan

Bedfont Scientific Limited Wire Belt Company Ltd

Sustainability & Decarbonisation Business of the Year 2025 Sponsored by Kreston Reeves Winner: Finalist: Finalist:

MidKent College Frasers KaNect Limited

Chamber Business Awards

In association with

SPONSORS

Dinner Sponsor

AWARD CATEGORY SPONSORS

SUPPLIERS AND PARTNERS

For further details about the awards and gala dinner, visit www.kentchamberawards.co.uk Thinking Business

43

Members News

Technology should empower growth - not stand in its way With cyber threats on the rise and regulations becoming more demanding, imicro offers peace of mind by ensuring your systems are secure, your data is protected, and your team is supported—every step of the way.

We begin with a free IT audit or cyber health check giving business owners a clear, jargon-free understanding of their current setup and vulnerabilities.

As one of our clients put it: “imicro brings a rare combination of technical expertise, professionalism and genuine care for client outcomes. Their ability to understand requirements, offer practical solutions and see projects through to successful completion makes them an outstanding partner to work with.”

We believe technology should empower growth—not stand in its way. Whether you’re migrating to the cloud, strengthening your

internet resilience, or tightening data controls, we make the process simple, cost-effective and aligned with your goals. Outdated or unsupported systems can create security gaps and slow your team down - especially in today’s hybrid and remote work environments.

From dental clinics and accountancy firms to service providers, we deliver scalable solutions that evolve with your business. As another client shared: “Working with imicro and delivering key projects was a pleasure—I’d highly recommend them.”

At imicro, we’re known for our fast response times, friendly service and ability to demystify complex tech issues without the jargon.

Let us help you turn IT into a strength, not a stress. Get in touch at info@imicro.co.uk we’d love to hear from you.

Brandshatch Place Hotel & Spa – a Georgian Retreat in the Heart of Kent Set within 12 acres of private grounds, Brandshatch Place Hotel & Spa is one of Kent’s most celebrated country house hotels. Just five minutes from the M25/M20 and 25 miles from central London, it perfectly balances countryside charm with city accessibility—ideal for business, leisure, or a little of both.

The hotel offers 38 beautifully appointed bedrooms and six versatile meeting rooms that can accommodate up to 160 guests.

Its elegant Georgian manor has become a sought-after destination for romantic getaways, special occasions, corporate events, team retreats,

44 Thinking Business

and unforgettable weddings in the heart of Southeast England.

Guests can relax and rejuvenate at the Health Club and Spa, featuring a state-of-the-art gym, functional training zone, swimming pool, and serene treatment rooms designed to restore both body and mind.

We’re also delighted to welcome dogs, ensuring your four-legged companion experiences the same warm hospitality. Whether visiting for business, leisure, or celebration, our dedicated team is committed to making every stay truly memorable. www.handpickedhotels.co.uk/

See Beyond the Numbers — Steer Your Business with Clarity and Confidence Running a business can feel like navigating in the dark without a map An outsourced Finance Director gives you the strategic foresight to plan ahead, not just look back. With expert budgeting and forward planning, you gain control over cash flow, forecast with precision, and make confident decisions about growth, staffing, and investment.

Instead of reacting to financial surprises, you’ll anticipate them — and act from a position of strength.

Our fractional FD service brings financial leadership andw discipline to your business, without the full-time cost. We turn complex figures into simple insights, empowering you to focus on what you do best: growing your business.

Outsourced FD Services: Your numbers tell a story — we help you write the next successful chapter.

Contact acefinancedirector@gmail.com or visit www.acefinancedirector.co.uk/contact

Due to the emotions involved in a separation, it is unsurprising that so many divorces result in conflict.

At ThomasHaywood we recognise the negative impact that conflict has on the health of the parties and their children.

The ThomasHaywood One Couple - One Solicitor process allows us to see couples together and to advise you jointly, providing legal advice to help you to resolve financial matters or arrangements for your children.

If you would like to discuss this further, please contact: Sarah Haywood on 01892 765013, sarah@thomashaywoodsolicitors.com

Rochester Site Services Ltd effective website?

Time to consider a more The No.1 Leading scaffolding & recruitment specialist throughout Medway, London, and or the Southeast.

Whether your website needs Kent a service a complete overhaul, investment in building your online Over 30 years’any experience in the scaffolding industry providing a seven a week hours a day call for out facility. presence into aday robust and24powerful engine business growth is worthy of every consideration...

• Tailor made scaffolding for industrial, commercial and domestic clients and labour only suppliers Clear Purpose Clear Calls-to-Action Speed & Performance • We cover all aspects of scaffolding work, no job too small Strategic Structure Mobile-Friendly Reliable Hosting • We cover all aspects of site recruitment Engaging Content Integration Maintenance • Based in Rochester andSocial Bristol Consistent Branding Accessibility Scalability • Reliable and competitive service User-Centric Design SEO • Strict health and safety Strong policySecurity • Environmental policy If your website doesn’t tick all the above, contact us and we’ll consider • Equal opportunities the areas in which it can be reinvigorated to work more effectively for you.

• Training and quality policies Visit: brandspacemedia.co.uk/digital-marketing/web-design • Fully TG20 - compliant

RSS

Rochester Site Services Ltd Telephone:

01634 735300

Email: hello@brandspacemedia.co.uk Call: 01227 478605

Large enough to cope and small enough to care Contact us on 01634 735300 www.rochesterscaffoldingservice.co.uk BRAND IDENTITY | WEBSITES | PRINT DESIGN | DIGITAL MARKETING www.rochesterrecruitment.com Brandspace Ad_Thinking Business_Apr-May 2025-112x190mm.indd 1

10 Thinking Business 46 Thinking Business

|

EVENT GRAPHICS

|

MARKETING STRATEGY 21/02/2025 15:09

Kent’s property market ‘showing its resilience’ Major investments in logistics and distribution space and a single acquisition of 500,000 sq ft of commercial office space in Kent are evidence of the county’s popularity with investors and developers over the last 12 months.

This year’s Kent Property Market Report is forecasting positive growth in some property sectors, and the economic headwinds are calming. Now in its 34th year, the Kent Property Market Report is produced by Caxtons Property Consultants and Kent County Council.

Following Panattoni’s success in letting all of the 90-acre logistics park at Aylesford, and completing the county’s largest speculative development at Panattoni Park Sittingbourne, the company has made another major investment in Kent by purchasing the former 70-acre Aliaxis Marley site at Lenham, offering an estimated 1,000,000 sq ft of development opportunity.

Mark Coxon, Director of commercial agency Caxtons, said: “Once again the Kent property market is showing its resilience as it continues to be a bellwether for the national and local economy. Reflecting the strength of online retail, the logistics and distribution sector are continuing to see good levels of demand and occupancy, and the retail and office sectors have performed better than in recent years.

“Predicting the future fortunes of the property market remain difficult. Nonetheless, the industry remains cautiously positive that Kent’s resilience will shine through yet again.”

The performance must be viewed against the backdrop of interest rates being down slightly on this time last year, but inflation has doubled to 4 per cent and the Bank of England is predicting it won’t be back to 2 per cent until Q2 in 2027.

Cllr Paul King, KCC’s Cabinet Member for Economic Development and Coastal Regeneration, said: “The property industry is vital for the county, helping to create and promote a vibrant economy and place to live, work and invest in.

“Kent’s strategic location between London and continental Europe, coupled with the UK’s only high-speed rail link, makes it a natural gateway for international travel.

This connectivity stands up to scrutiny, which is why we continue to advocate for the reinstatement of European train services stopping at Ashford and Ebbsfleet. Restoring these connections would not only strengthen Kent’s transport infrastructure but also provide a significant boost to the property sector and encourage businesses to relocate from London and beyond.”

Kent Property Market Report launched – L-R: Harry Trahair, Praxis Group; Cllr Paul King, Kent County Council; Mark Coxon, Caxtons

The report highlights the relatively good performance of the retail sector, with Kent’s prime retail destination Bluewater continuing to outperform national benchmarks, and Ashford Designer Outlet celebrating its 25th birthday and a record-breaking 2024.

The retail sector continues to adapt, with food stores and retail parks leading the performance.

On the high street it’s been a year of mixed fortunes with closures, new occupiers and creative adaptations. Landlords are increasingly splitting units or embracing artisanal traders to sustain vibrancy. Despite pressures, Canterbury and Ashford recorded rental growth of 17 per cent and 23 per cent respectively.

Shopping centres are also being re-invented, with Chatham’s Pentagon Centre pivoting to health and office use, while Tunbridge Wells Borough Council is committing £68 million to redevelop Royal Victoria Place with the addition of leisure-led offers.

Demand for office space in Kent has been concentrated on Grade A, sustainable space, reflected in a record rent of mid-£30s per sq ft achieved at One Suffolk Way in Sevenoaks.

Nonetheless, take-up is sporadic, with many firms consolidating or shifting to serviced offices or spaces within their industrial/logistics buildings.

Serviced offices, particularly IWG schemes at Kings Hill and Crossways, show low vacancies, while rents at Crossways have climbed to £30 per sq ft, reflecting ongoing demand for quality, flexible workspace shaped by hybrid working.

The county’s science and innovation hubs, such as Kent Science Park and Discovery Park, continue to attract new companies and expand.

The launch of the 2025 Kent Property Market Report, to a 225-strong audience from across the industry, was supported by Clear Insurance Management, DHA, Hollaway Studio, MHA, and Thomson Snell & Passmore, and endorsed by the Royal Institution of Chartered Surveyors (RICS).

A copy of the report is available via www.kentpropertymarket.com.

Business News

£350 for 300: Child bereavement charity launches ambitious campaign Rochester-based child bereavement charity, Holding On Letting Go (HOLG) has launched its biggest campaign yet: to raise £105,000 to support 300 children and young people through bereavement over the next year – and they need businesses’ help.

They’re inviting supporters to sponsor a child’s journey by funding one of the 300 children and young people they will help over the next year. £350 provides each child with everything they need, including bereavement care, creative resources and ongoing face-to-face or telephone/video call support.

How your business can help: • Collection pots • Sponsor a child • A whip-round in the office • A team sporting challenge • A work social event - quiz night, gala night, coffee morning, auction • One off donation of £350 or a direct debit of £30 for 12 months HOLG CEO Jules Tobin explains the campaign: “Grief is a heartbreaking experience for anybody, but particularly for a child. And, sadly, if they struggle to process their bereavement, the impact can affect them far into the future.

“Donations are a lifeline for a small charity like ours. Raising the funds we need through our £350 for 300 campaign gives us the security to know we can carry on with our vital work and help every child that needs our support.

“By donating or raising £350, you’ll be helping a child or young person through one of the most difficult times of their young lives – a wonderful gift that could benefit them for a lifetime.”

Find out more: holg.org.uk/350-for-300 Thinking Business

47

New Members

Welcome to our new members

ASC Finance for Business

Clear Fr8 Limited

Creative Designs Kitchens Ltd

BMR Construction Ltd

Clutter-b-gone

Europa Worldwide

Bexley 020 7616 6628 asc.co.uk Independent business finance brokers Tonbridge 01732 783512 bmrconstruction.com Construction and project management services, specializing in the build, maintenance, and refurbishment of public, residential, and commercial properties

Caslocke Consult

Faversham 07856 288111 caslockeconsult.co.uk Helps companies in architecture, construction, engineering, and construction consultancy to achieve success in highly competitive business development and tender situations CAT FM Ltd Rochester 020 3633 8731 catfm.co.uk Commercial cleaning and security services

Chadwick Business Centre Ashford 01233 552490 chadwickbc.co.uk Serviced office suites

Chameleon Designs

Canterbury 07540 654822 chameleon-design.com Chameleon is more than a group of creative people. We’re an agency of strategic thinkers, planners and project managers

48 Thinking Business

Dover 01304 806425 clearfr8.com UK Customs clearance and logistics London 01634 546750 clutter-b-gone.com A professional organising service

Compressed Air Centre

Rainham 020 8974 2626 compressedair.co.uk Expert design, installation, maintenance, and 24/7 emergency repair services for industrial compressed air systems across South England, including Surrey, Hampshire, Berkshire, Oxfordshire, Kent, London, and the Isle of Wight

Cotton Nursing Solutions Ltd

Canterbuty 07872 179689 cottonnursingsolutions.co.uk Cotton Nursing Solutions is a company that specializes in adaptive training and staffing solutions for nurses in the healthcare industry, particularly the NHS and Private Trusts

Coversure Insurance Services Ltd Herne Bay 07821 593454 coversure.co.uk An independent insurance broker serving businesses in Herne Bay and throughout the UK. Our office was founded by the hugely experienced broker Malcolm Skinner to help businesses, tradesmen, landlords get the protection they need

Edenbridge 01732 448360 creativedesignsayr.co.uk Design of inspired kitchen living spaces Dartford 01322 474000 europa-worldwide.com Europa Worldwide Group is one of the largest privately owned transport and logistics companies in the United Kingdom

Eworks Manager Ltd

London 0161 526 7890 eworksmanager.co.uk Job management software for the field service industry

Fluidity Service Ltd

Canterbury 020 3918 5820 fluidity.uk.com A one stop shop for all of your IT, Networking and Connectivity needs, providing 24/7/365 IT Support and dedicated Account Management for all customers

Harestone HR

Caterham 07739 845826 harestonehr.co.uk People strategy and HR services

Industrial Competency Training Ltd Chatham 07376 554534 industrialcompetencytraining.com Training and consultancy company providing support for everyone, including industrial engineers and maintenance staff, managers, supervisors and team leaders

New Members

Enhance Kent Community Foundation Ashford 01303 814500 kentcf.org.uk Kent Community Foundation is a charitable foundation set up to encourage philanthropy for the benefit of the people of Kent

Fortitude Transformations Ltd Leicester 07915 000838 Management consultancy activities other than financial management

Protect National Grid

London 020 7704 3000 nationalgrid.com The National Grid in the UK is responsible for the high-voltage electricity transmission network across England, Wales, and Scotland

Northsnow Ltd

London 07350 851623 northsnow.org Digital and AI-powered solutions

Practice Plus Group Surgical

Maidstone 07896 174491 Marketing.

Gillingham 0333 200 4055 practiceplusgroup.com Independent providers of private, insured and NHS healthcare

MC Rental

PSM Recruitment Ltd

Twenty23 Marketing

Aylesford 01622 710811 mcgroupltd.co.uk National vehicle rental company with a diverse fleet of over 2,500 vehicles from a wide selection of well known manufacturers

Micro Pro Ltd

Ashford 01795 718710 micropro.com Expert IT support for ambitious businesses

MyMny Mortgage

Canterbury 01227 209989 mymny.co.uk MyMny provide high quality, transparent financial advice and guidance for personal and commercial clients in Canterbury and across Kent

Dover 01304 272223 psmrecruitment.co.uk Finding permanent roles in various industries, with a focus on logistics and manufacturing

Red and White Media

London 07359 714726 redandwhitemedia.co.uk Strategic communications support to businesses across the UK

Sian Formwork Ltd Gravesend 01474 365300 sianformwork.co.uk Civil engineering

SNS UK

Hersden 01843 847208 snsuk.co.uk IT services and solutions

Connect Sota Solutions Ltd Sittingbourne 01795 413500 sota.co.uk IT managed services

Touchbase Care

Folkestone 01303 211248 touchbasecare.org Based in the Creative Quarter on Tontine Street, a dynamic community based charitable organisation that provides workshops, wellbeing and activities for adults with physical disabilities, neuro diversity and sensory impairment

TPD Creative

Manston 01843 838550 tpdcreative.co.uk Creative design agency

Truck Align London Ltd

Dartford 01322 223638 truckalign.co.uk Vehicle repair and refurbishment

Verlingue Ltd

Redhill 020 8290 6900 verlingue.co.uk An independent business that aims to be a valued long term risk management partner for our clients, with particular expertise in designing and placing corporate insurance and employee benefits programmes for clients

WH Skinner

Maidstone 01622 749099 whskinner.co.uk UK-based B2B supplier specialising in custom corrugated cardboard packaging design and manufacturing Thinking Business

49

Last Word

Movers and Shakers

Cam Whitnall

Managing Director The Big Cat Sanctuary Cam Whitnall is a passionate wildlife expert and conservationist, serving as the Managing Director of The Big Cat Sanctuary in Kent.

He oversees 60 staff caring for over 30 rare and exotic cats, including lions, tigers, and leopards. Cam also uses his skills as a wildlife photographer and content creator to promote global conservation.

What was your first job and what was the pay packet?

Working on a charity stall at my family’s zoo, earning £5 a week! My first proper job was cleaning pots at a golf course for £6 an hour, which I hated.

What do you always carry with you to work?

An iced latte from Costa and my backpack with essentials including an iPad, laptop, and phone tripod. I need to be equipped whether I’m in the office or out in the field.

What is the biggest challenge facing your business?

Rising costs across everything. The hostile business environment puts pressure on our operational planning and, critically, risks impacting the standard of care for the cats.

If you were Prime Minister, what one thing would you change to help business?

I would significantly reduce the tax burden on Small and Medium Enterprises (SMEs). This would empower them to grow, innovate, and thrive without being financially restricted.

What can you see from your office window?

In the Sanctuary, I see a brick wall sadly. But when photographing, my ‘office’ is the wild so it could be a savannah, a forest or a desert.

If you could do another job what would it be?

A full-time wildlife photographer or wildlife and travel content creator. Also, starting an agency to offer pro bono marketing support to conservation charities needing commercial and communications help.

As a business person, what are your three main qualities?

Drive, vision and creativity.

What was your biggest mistake in business?

Thinking I could do it alone. I learned that you’re only as strong as the team you build around you, and real success comes from collaboration, trust, and empowering others.

What advice would you give to aspiring entrepreneurs?

Just do it. There is never a perfect time to start, so stop hesitating. Trust your gut instinct, it is rarely wrong in business.

Who do you most admire in business?

Walt Disney. I admire those who take risks and see opportunity where others see obstacles.

He was the best: a dreamer, innovator, and exceptional storyteller.

ThinkingBusiness Business 50 50 Thinking

Furley Page Partner and Trust appointed to esteemed Panel of Deputies role by the Office of the Public Guardian Nicola August, Partner and Head of the Vulnerable Client team at Furley Page, has been appointed by the Office of the Public Guardian (OPG) as a Deputy for the third time, becoming one of only 52 Deputies in England and Wales and the only one appointed in East Kent and Medway.

Also appointed is the Furley Page Trust Corporation, which means the firm will have two panel deputies for the first time.

In many cases a family member or friend will be appointed as Deputy to manage the finances of someone who lacks mental capacity. In circumstances where no one else is able or willing to act on behalf of an individual, a professional Deputy may be appointed by the Court of Protection. The OPG supervises a panel of deputies, and in instances where a Deputy is required, one can be appointed from this panel. The Deputy is appointed to manage the person’s financial affairs and/or health and welfare.

The application process to become a Deputy is rigorous, with applicants required to demonstrate their understanding of, and adherence to, complex codes of practice, regulations, standards and pieces of legislation.

Nicola August said: “I am genuinely honoured to be re-appointed to the Panel of Deputies.

The role carries with it great responsibility and I am committed to ensuring the welfare of the client is paramount.

“This appointment will enable me and the team to continue to support some of the most vulnerable individuals in Kent and the South East, when they need that support most.”

Nicola is an Accredited Lifetime Lawyer and one of the most qualified lawyers in the country for supporting vulnerable and older people with legal matters. She was first appointed as a Deputy in 2011, and her successful re-appointment, which begins at the end of this year, means she will continue on the panel for a further ten years.

As well as being a Deputy, Nicola is co-chair of Kent Autistic Trust, a specialist provider of services for autistic young people and adults.

Jeremy Licence, Managing Partner at Furley Page, said: “I am delighted with these appointments. It is a clear reflection of Nicola’s level of experience and expertise in this highly specialised area of work, and it is a huge honour for both her and the firm.”

The appointments apply from the end of 2025.

For more information about Furley Page please visit www.furleypage.co.uk.

Azets announces three strategic promotions across Kent offices Azets, the international accountancy and business advisory group, has made three strategic promotions in its Kent offices to reflect business growth.

They are among 33 new Partners and Directors announced by the top 10 accountancy firm across its UK business, of which 15 are in the South region. In total, Azets has made 372 promotions across its UK business.

Accounts and business advisory specialist James Dickman has been made a Director in the Maidstone office. With Azets for 18 months, he works with GPs and their practices in the healthcare sector and is a member of the Association of Independent Specialist Medical Accountants.

Also in the Maidstone office, Dale Nott has been promoted to Tax Director. He joined Azets in 2014 after a spell with accountancy firm Dendy Neville.

Stuart Chapman, who works out of the Canterbury office, has been promoted to Director – Audit and Assurance. With Azets for almost 20 years, he specialises in the not-for-profit sector and academies.

Peter Gallanagh, UK&I Chief Executive Officer at Azets, said: “Our newly promoted Partners and Directors represent the next generation of leaders helping our clients and colleagues move forward with confidence.

“Each has demonstrated exceptional commitment, expertise, and ambition, and I’m proud to see their achievements recognised as part of our continued investment in people and growth across the UK.” www.azets.com/en-uk

Copy Deadline: News items for the February - March issue to be submitted by 9th January 2026

Legal services for you, your family and your business • Conveyancing • French Property

• Elderly & Vulnerable Client Services

• Family Law

• Personal Injury

• Wills, Trusts & Estates

• Bankruptcy

• Powers of Attorney

• Employment Law

• Probate

• Services for Business

Call us today or visit our website 01227 763939 furleypage.co.uk

Est 1725