Inspire Sept 25

inspire.70

Young Hertfordshire professionals connect

Dynamic networking event aims to foster connections and development among the next generation of leaders

Inspirational Leader

John Acton, Co-Founder and CEO of peer2peer, explains why collective connections, and finding your tribe, can empower growth

Spotlight Focus

Dacorum, a borough where the past and future seamlessly meet, and St Albans, a unique mix of heritage, opportunity and lifestyle

Patron Focus

Rafi Bejerano, Director of Hertfordshire luxury spa hotel Sopwell House, on the importance of being a Chamber of Commerce Patron

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Our events calendar has been bursting with energy, bringing members together to learn, connect and celebrate success.

As we move into another busy season at Hertfordshire Chamber of Commerce, I’m delighted to reflect on some of the highlights we’ve shared together in recent weeks. Our events calendar has been bursting with energy, bringing members together to learn, connect and celebrate success.

From networking breakfasts to unique activities, it’s been inspiring to see the breadth of talent and ambition within our business community. You’ll find a flavour of this inside, with photos capturing the buzz and the people who make it all possible.

Looking ahead, one of the most exciting dates in our diary is fast approaching: our AI conference this autumn. This promises to be a landmark event for Hertfordshire, showcasing how artificial intelligence is reshaping industries and creating opportunities across every sector.

We are especially thrilled to welcome Lucy Hawking as keynote speaker. As the daughter of Professor Stephen Hawking, Lucy brings a unique perspective, blending science, storytelling and a passion for making complex ideas accessible. Her insights will help us explore how businesses of all sizes can harness the potential of AI.

At the Chamber, our role is to ensure that Hertfordshire firms are not only equipped to navigate change but also positioned to thrive within it. By championing innovation, fostering connections and amplifying the voice of business, we continue to strengthen our county’s economic future.

Thank you, as always, for your engagement and support. I look forward to seeing many of you at our upcoming events – and especially at the AI conference, which I’m confident will spark ideas and collaborations long into the future.

Donna Schultz

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Published September 2025 © Benham Publishing and Hertfordshire Chamber of Commerce

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Hertfordshire Chamber of Commerce

Viatris, Proud Patron Member of the Hertfordshire Chamber of Commerce

Viatris Celebrates 5th Anniversary

The Creation of Viatris

At Viatris, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs.

In November 2020, Viatris was formed through the combination of Mylan and Upjohn, with a mission of empowering people worldwide to live healthier at every stage of life. Viatris’ name is rooted in Latin and embodies a vision of providing a path (“VIA”) to three (“TRIS”) critical goals: expanding access to medicines, leading by innovating to meet patient needs, and being a trusted partner for the healthcare community worldwide.

As a leading UK medicine supplier, we are proud to serve 5 million UK patients annually with high-quality medicine and support the evolution, education and transformation of the NHS via Access, Leadership and Partnership

The Evolution of Mylan

For nearly 60 years, increasing access to high quality medicine and improving patient health was Mylan’s mission. Mylan was founded in 1961 in White Sulphur Springs, West Virginia, to ensure access to affordable medicine in difficult-to-reach communities.

The Legacy of Upjohn

Born out of Pfizer’s Established Medicines division, Upjohn was created as a standalone business in 2018 within Pfizer. Its mission was to relieve the burden of noncommunicable diseases (NCDs) with trusted, quality medicines for every patient, everywhere.

We are committed to partnering with others to empower people worldwide to live healthier at every stage of life. As a proud patron member of the Hertfordshire Chamber of Commerce, we put our values into action, support our sustainability goals, Top Employer status, and community-building initiatives by sponsoring events, such as the Women in Leadership Conference and the Inspiring Hertfordshire Awards.

www.viatris.co.uk

www.viatris.co.uk

Young Hertfordshire professionals connect for a morning of business and breakfasting

Young business professionals from across the county gathered for a dynamic networking breakfast aimed at fostering connections and supporting career development among the next generation of leaders.

The Young Business Professionals Networking Breakfast, held in Hatfield, was designed specifically for professionals under the age of 35 who are in the early stages of launching or growing their careers within Hertfordshire-based businesses.

Hosted by the Chamber and jointly sponsored by Longmores Solicitors and Azets Accountants and Business Advisors, the event provided an engaging platform for attendees to connect, collaborate and enhance their professional skills in a supportive and inspiring environment.

Attendees were also treated to engaging talks from guest speakers, each sharing valuable insights and experiences from their respective fields.

Jack Smits, Business Development Manager at Ashbourne Insurance, delivered a compelling address on the power of networking for career growth. Drawing from his own journey within his award-winning, thirdgeneration family business based in Hoddesdon, Jack emphasised the value of authentic connections in building long-term professional success.

Joining Jack was Jordan Thomas, High Performance Manager at Oaklands College, former professional athlete and decorated martial artist. As a world and European karate champion and Team GB competitor in both karate and taekwondo, Jordan brought a unique perspective to the morning. His talk, High Performance Does Not Equal Hustle: The Myth That’s Burning You Out, focused on the importance of sustainable success and resilience.

Throughout the breakfast event, participants were encouraged to engage in skill-building through interpersonal communication, elevator pitches and public speaking.

The event was as much about personal growth as it was about networking, encouraging young professionals to step outside their comfort zones and make meaningful connections across a variety of industries.

Donna Schultz, CEO of the Chamber, said: “This was a fantastic opportunity for like-minded professionals to come together, share experiences and build lasting connections. We’re so proud to support leadership, development and wellbeing among the next generation of business leaders in Hertfordshire.”

Young Professionals

Hosted by the Chamber and jointly sponsored by Longmores Solicitors and Azets Accountants and Business Advisors, the event provided an engaging platform for attendees to connect, collaborate and enhance their professional skills in a supportive and inspiring environment.

This was a fantastic opportunity for likeminded professionals to come together, share experiences and build lasting connections. We’re so proud to support leadership, development and wellbeing among the next generation of business leaders in Hertfordshire.

Donna Schultz, CEO

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Workshop inspires Hertfordshire entrepreneurs to aim for royal awards

A workshop in Welwyn Garden City has equipped Hertfordshire business leaders with valuable insights into a prestigious national initiative.

Announced earlier this year, the King’s Awards for Enterprise 2026 will recognise outstanding achievements in four key areas – innovation, international trade, sustainable development and social mobility.

These honours, previously known as the Queen’s Awards for Enterprise, represent the highest official UK awards for British businesses.

The workshop, hosted at the Sika offices, was organised by the Hertfordshire Chamber in partnership with HM Lord-Lieutenant of Hertfordshire, Robert Voss CBE CStJ to raise awareness of the awards and encourage more Hertfordshire businesses to submit entries.

The event acted as an introduction and a practical guide to the awards. Attendees gained a deeper understanding of the benefits of entering, such as increased credibility, enhanced reputation and opportunities for business growth.

Participants were also given tools to assess their eligibility across various categories. Expert guidance was provided on how to craft a compelling application, including tips on what makes a winning entry stand out.

Each speaker shared valuable insights on their journeys to winning the King’s Awards, the impact the recognition had had on their organisations and practical advice for prospective applicants.

Speakers at the workshop included:

• HM Lord-Lieutenant of Hertfordshire, Robert Voss CBE CStJ

• John Howie DL, Co-Founder of Lintbells (winners in 2016, 2018 and 2023)

• Peter Church, Managing Director of FB Chain (winner in 2025)

• Xander Cadisch, Sustainability Director and Head of Light Tribe at Phos (winner in 2024)

Donna Schultz, CEO of Hertfordshire Chamber, said:

“The workshop was a fantastic opportunity for local businesses to gain first-hand insight into the King’s Awards and the positive impact they can have. Those who attended left feeling informed, inspired and ready to take the next step. We’re excited to see Hertfordshire well represented in the 2026 entries.”

With the support of the Chamber and the Lord-Lieutenant, Hertfordshire businesses are now better equipped and more motivated to apply for the King’s Awards and gain national recognition for their achievements.

For full details on how to enter, please visit: www.gov.uk/kings-awards-for-enterprise or https://kingsawards.blog.gov.uk/about/

Managing Change Navigating change in family-run businesses

Family-run businesses from across Hertfordshire gathered in Ware to take part in an event focused on navigating change in family enterprises.

Hosted by Hertfordshire Chamber and sponsored by Longmores Solicitors, the Managing Changes in a Family Business event took place at Fanhams Hall Hotel, attracting 48 attendees.

The event highlighted the journey of Hertfordshire Zoo, a long-standing family business with deep roots in the community. Acquired in 1984 by Peter Sampson, the zoo has grown and evolved under the leadership of his daughter, Lynn Whitnall, who became CEO in 2017. Lynn has overseen major modernisation efforts and increased the zoo’s focus on conservation.

Given her unique experience, Lynn was a featured speaker at the event and was joined by her son Tyler Whitnall, Director at Hertfordshire Zoo. They offered attendees a candid look into the challenges and triumphs of managing transition and change in a multi-generational business.

The morning began with a networking breakfast, followed by a series of insightful presentations and a closing discussion. Speakers from Longmores Solicitors included experts in commercial law, dispute resolution and estate planning.

Donna Schultz, CEO of the Chamber, said: “The event was a great success. Attendees found the speakers inspiring and appreciated the opportunity to learn from real-life experiences. It’s events like these that provide critical support for family-run businesses, especially during times of transition and uncertainty. We’re proud to be able to offer support.”

The Chamber continues its commitment to supporting Hertfordshire’s diverse business community, ensuring that family-run enterprises have access to the guidance and connections they need to grow and thrive.

Speakers at the event included Lynn; Tyler; Miranda Mulligan, Senior Solicitors at Longmores; Michael Budd, Partner and Head of Company Commercial at Longmores; John Wiblin, Partner and Head of Dispute Resolution at Longmores; and Alastair Liddiard, Partner and Head of Trust and Estate Administration at Longmores.

Directors in the Spotlight

John Wiblin, Partner and Head of Dispute Resolution, explains why directors seek his advice and answers key questions about taking money out of a business.

QA

When do company directors instruct you?

When their interests and those of their company are not aligned. That might happen where shareholders accuse the director of misconduct, or of running the business to benefit only some and not all shareholders, where the company is in liquidation and a liquidator is pursuing a director for money, or where the authorities are looking to have them disqualified from being a director.

Q Is it always true that directors are not personally liable for the debts of their company?

AIt is mostly true. The purpose of companies is to let owners and managers of a business protect their personal assets if the business fails. But there are rules and consequences if one breaks them.

If an owner treats the money in the company as their own and dips into that account as if it were their personal wallet then the law may consider that the business is not really in a company at all. Then the director may be wholly responsible for the debts of the business.

But more commonly, if the business fails, and the company is wound-up, the company’s liquidator will look to see if the directors have conducted themselves appropriately. And the liquidators may ask those directors to pay money to the company in liquidation to make good any loss to creditors.

Q What sort of misconduct can produce that result?

ATaking money or assets without approval of the board or without the company getting proper value in exchange, paying themselves when it was clear that other creditors would not be paid, inflating expenses, employing family members whose work does not justify their wage –that sort of thing.

Generally, directors have a free hand if shareholders approve and, if all creditors are paid, no-one complains. But if creditors get less because of it, then that is a problem.

Q What is the most common reason directors get sued by liquidators?

ADirectors can build up substantial directors’ loan accounts (DLAs) in the company as a way of taking money out tax free before the company is profitable enough to pay a dividend.

There are only two legitimate ways for an owner/manager to take money out of a company. Those are either by way of a wage, in which case, a liquidator will expect to see an employment contract and records of Pay As You Earn and National Insurance payments. Or by dividends declared annually by the board after determining that the company has sufficient distributable reserves to pay a dividend. Anything else paid out will be attributed to a DLA.

And on liquidation one should expect the liquidator to demand payment of the DLA in full. That includes remuneration taken monthly in advance on account of dividend – if the dividend does not ever get declared at the end of the year, then all the payments made will be treated as a loan to the director that is repayable.

Why coaching and collaboration are key ingredients for better business

John Acton, Co-Founder and CEO of peer2peer, tells Karen McLauchlan why collective connections, and finding your tribe, can empower growth

“It can be tough and lonely running a business,” said John Acton, CEO and Founder of peer2peer.

Which is why the fast-growing St Albans-based peer advisory group for business leaders and entrepreneurs firmly believes there is strength in numbers.

And by creating communities – or Boards as they are known at peer2peer - business leaders come together to connect, feel inspired and support each other, meaning the odds of future success are greatly increased.

“Everyone should have a business coach or a coaching solution,” said John, who has 30 years’ experience in senior leadership roles within global organisations.

“For some that’s often not possible due to cost or not meeting the joining criteria. We wanted to do things differently which is why we set up peer2peer in 2017.”

peer2peer currently has around 250 members. Geographical reach stretches from Leeds and Sheffield in the North, via Northampton and Bedfordshire, and down through Hertfordshire and the South of England.

Around a dozen members sit on each Board, providing a platform to discuss ideas, share problems and challenge each other’s way of thinking. Groups are large enough to bring a depth of experience but small enough to give everyone a voice.

Within the last year peer2peer has also launched Surge, a two-year programme available for smaller firms with a turnover under £250,000 that brings groups of 20-40 people together.

And there are plans for growth. peer2peer wants to increase its number of Boards from 23 to 50 in 12 months through franchising.

“Our plan is to be within a 40-minute drive of 95 per cent of the population by the end of 2026,” said John, “and we are aiming for 50 per cent of our members to be women – we’re currently at 47 per cent.”

John’s impressive corporate CV puts him in a great position to help others create a stronger path ahead.

While working at board level with parcel delivery network DPD Group, he was responsible for driving growth in the international business, taking it from a £4 billion to a £9 billion group in seven years.

But searching for a better work-life balance, and eager to start his own business, he established peer2peer alongside Simon HC, Tim Bentall and Stuart Osborne – all business leaders in their own right.

One of the founding principles of peer2peer is business should “never be about the money”, said John.

“If you put profit first you make decisions that aren’t always in the best interest of the client. During Covid, for example, we had to move all our meetings online and we halved our monthly fee or reduced it to zero for those unable to pay. It took time but everyone came back. Last year, at some point, 20 per cent of our members took a payment holiday, we never leave a member behind.”

John says there are four reasons why people join peer2peer –support, upskilling, decision making and finding a better blend of work and home life.

“Support is so important,” he explained. “You need others to bounce ideas around with, glean insight from others’ battle scars and navigate difficult times with the help of others.

“People should also never stop learning. We offer more than 80 workshops in our Capability Compass library.

“It’s also tough running a business and we all hit turbulence and headwinds. So having a group to turn to is important, the wisdom of others is really powerful.”

peer2peer has also been a Patron member of Hertfordshire Chamber of Commerce for the past two years, which John says brings many benefits.

“It gets me out there networking, meeting people who I’d love to be on our Boards, plus it gives our business additional exposure. But it’s also a chance to put something back into Hertfordshire.

“The Chamber provides opportunities for people to meet, grow and help each other, they’re a catalyst for local businesses to thrive. I’ve met some wonderful people, had great conversations and it has helped me raise my own game.”

John says in the wake of Brexit, Covid and the war in Ukraine, a major challenge for businesses today is economic instability.

“We now seem to live in a world of constant uncertainty. It’s never been so hard to be a thriving entrepreneur. Business is all about making the right decisions, and no one should be making those on their own.

“They should leverage a group to reduce the risk of making wrong choices.”

When it comes to his own leadership style, John is clearly a master of finding focus amidst the chaos of running a business.

“I’m very good at seeing through the noise and spotting what the issue is that needs resolving – and proposing a solution,” he said.

“It’s so important to take complex things and boil them down to the fundamental essence. Always be clear on what you are and what your business is about.

“It’s good to step back and think what is the problem my business’ product or service is solving? Why should someone buy my product or service, what is the pain we are fixing?”

peer2peer’s tagline is ‘love your flight’ – something John firmly believes in.

“When you come to the end of your business exit, we want people to have absolutely loved it and have no regrets.

“We want to guide even more business leaders to build better companies while getting that work-life blend right. Learning from each other’s wins and mistakes accelerates our flight path to success.”

Retail investor optimism rises

A major new Retail Investor Sentiment survey, carried out for the British Chambers of Commerce (BCC) Insights Unit, shows increased optimism that could be harnessed to grow the UK economy.

More than 2,500 investment platform users were polled by Find Out Now on behalf of the BCC last week. Over half (53 per cent) said they feel optimistic about their investments over the next 12 months, up from just 42 per cent when the same question was asked in May.

The research followed the Chancellor’s July speech, where she spoke about working with the financial regulator to support more private investors in UK businesses.

Confidence is translating into action. Four in 10 respondents (40 per cent) said they plan to invest more cash over the next year, while nearly half (47 per cent) expect to maintain their current levels. Only 8 per cent expect to decrease investment.

Younger investors are the most confident. Among those aged 30-39, 56 per cent expect to invest more in the next year, compared with 52 per cent of 18-29-year-olds. Younger investors also hold broader portfolios – 28 per cent of 18-29-year-olds invest in crypto, compared with just 8 per cent of 55-64-year-olds – and they are more engaged, with over a third (34 per cent) checking their accounts several times a week.

The survey also reveals strong appetite for investing in UK equities. More than half of respondents (51 per cent) said they would use a UK Growth ISA, rising sharply to

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76 per cent among 18-29-year-olds. The UK Growth ISA is a key recommendation in the BCC’s recently published Blueprint for Growth.

David Bharier, Head of Research at the BCC, said: “Retail investors alone will not resolve the structural challenges facing UK public equity markets and the wider economy. But they must be part of the answer.

“Our research shows individual investors are increasingly optimistic, with many planning to increase their investments over the next 12 months. It’s crucial that government taps into this growing appetite. An additional allowance to invest in UK equities would help channel more of the public’s money back into the market.

“Right now, most retail investor attention goes overseas, drawn by the clarity and momentum of US success stories. But with the right incentives, their energy, enthusiasm and growing sophistication could breathe new life into UK equities. A new generation of investors is emerging with a much bigger appetite – the UK needs to be ready for them.”

Tyron Surmon, Head of Research at Find Out Now, added: “With the FTSE 100 recently reaching a record high, our results will be encouraging for government as it looks to get more people investing in the stock market.

“We found a significant boost in optimism compared to earlier this year, and a majority saying they would be willing to take up a UK Growth ISA – they just need government to take the first step.”

SME exporters struggle as trade confidence remains weak

UK exporters continue to face difficult trading conditions, with smaller firms hit hardest, according to the latest Trade Confidence Outlook from the British Chambers of Commerce (BCC).

The survey of more than 2,000 exporters highlights how sentiment remains weak across the board. The research was conducted in the weeks following the announcement of a narrow UK-US trade deal and the EU reset agreement, though neither had yet come into effect.

The research shows that SME exporter sentiment remains very weak, with most not reporting increased export sales or orders. However, micro firms are more likely to be reporting worsening conditions.

Overall, 24 per cent of SME exporters reported an increase in export sales, 50 per cent no change, and 26 per cent a decrease. By contrast, only 20 per cent of micro exporters reported an increase.

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Looking at export orders – sales yet to be made – 22 per cent of SME exporters reported an increase, 51 per cent reported no change and 27 per cent reported a decrease. By contrast, only 18 per cent of micro exporters reported an increase and 29 per cent reported a decrease.

SME exporters are consistently more likely to report decreased exports compared to before the pandemic and Brexit. In Q2 2018, only 14 per cent of SME exporters reported a decrease in overseas sales compared to 26 per cent in Q2 2025.

William Bain, Head of Trade Policy at the BCC, said: “Exporting remains an uphill grind for many SMEs and the smallest firms are finding it toughest of all.

“Smaller, innovative, agile businesses should be able to export in a streamlined way, especially by taking advantage of e-commerce platforms. But in practice it is larger firms who seem able to more easily navigate the challenges and complexities of international trade.

“If the UK wants to boost exports for the long-term, then our overseas traders will require additional support and the right finance and advice to develop their order books.”

Spotlight Focus

A district blending history, business and community

From Roman roots to a thriving business hub, St Albans District offers a unique mix of heritage, opportunity and lifestyle for residents and professionals

Originally a Roman settlement known as Verulamium, St Albans District is where ancient history meets modern transformation. With a dynamic economy and vibrant culture, it’s a place that continues to attract businesses, families and visitors alike.

St Albans District has built a strong reputation as a commercial centre, home to major national and international brands such as Skechers, M&S, Tesco, Waterstones, Anthropologie and French Connection.

Its appeal as a business base is no surprise. Strategically located within London’s commuter belt, the district benefits from excellent connectivity via the M1, M25 and Thameslink Railway.

From the city of St Albans to the town of Harpenden and the historic villages of Redbourn, Wheathampstead, London Colney, Park Street, Chiswell Green and Colney Heath, the area is a magnet for professional services. Accountants, lawyers, surveyors, engineers and financial specialists are well represented across the district.

One of these is long-established law firm Debenhams Ottaway, with roots in Hertfordshire stretching back more than 250 years. Managing Partner, Susan Glenholme, said: “St Albans is a fantastic place to be – for work, leisure and living. The well-connected business community means we’re always able to recommend local experts to complement our services and exceed expectations.”

At the heart of the district is the city of St Albans, renowned for its cultural richness and historic landmarks. St Albans Cathedral, with its medieval wall paintings, stands as a testament to the city’s long heritage. Meanwhile, the Verulamium Museum and St Albans Museum and Gallery offer immersive experiences into its Roman past.

Every summer, the Alban Day brings history to life with theatre performances and parades celebrating the city’s origin story. The city also hosts a calendar full of events, including the St Albans Food and Drink Festival.

Markets remain a vital part of the local culture, with St Albans’ general market operating every Wednesday and Sunday since

the ninth century. Farmers’, vintage and vegan markets round out the offering. Harpenden’s popular farmers’ market brings in around 70 stalls on the fourth Sunday of each month.

Whether it’s shopping, sports or the arts, St Albans District delivers. Independent shops line the city’s bustling streets, including George Street and Holywell Hill, while national brands and luxury retailers are found at Christopher Place and The Maltings Shopping Centre.

Entertainment venues like the Alban Arena in St Albans and the Eric Morecambe Centre in Harpenden offer year-round performances. During summer, the Roman Amphitheatre hosts open-air shows by OVO Theatre. Sports and leisure centres are spread across St Albans, Harpenden and London Colney, supporting a healthy and active lifestyle.

Just Smile, a local leader in event production and AV services, highlights the district’s business potential: “The vibrant local network, strong community spirit and access to talent make St Albans an inspiring place to work and grow.”

Harpenden also stands out for its blend of independent shops, restaurants and pubs and its lively nightlife scene.

St Albans District offers an exceptional quality of life, with over 81 per cent of the area designated as Green Belt. Popular green spaces include Verulamium Park and Clarence Park in St Albans and Rothamsted Park in Harpenden. The region also boasts high-performing schools and strong community infrastructure.

The Council has taken steps to further enhance local living through sustainable development. A recent project in Batchwood – The Hedges – delivered 12 high-quality social housing properties. These include six three-bedroom family homes and six two-bedroom flats, featuring energy-efficient elements such as solar panels, air source heat pumps, EV charging points and wildlife-friendly landscaping.

The district is also home to many long-standing firms that continue to shape its economy. Multi-disciplinary accountancy and advisory firm Moore Kingston Smith highlights its deep local connections and international reach. Delyth Richards, Business Development and Marketing Manager, said: “Our St Albans team combines local insight with global strength; we’ve been part of the community for over 50 years, with dedicated teams focused on hospitality, leisure and the non-profit sectors.”

Taylor Walton Solicitors also champions the district’s collaborative spirit: “What sets St Albans apart is the strength of local connections. It’s a hub where long-standing institutions and innovative start-ups thrive side-by-side, creating a unique and supportive business environment.”

With its rich heritage, vibrant economy, strong sense of community and commitment to sustainable growth, St Albans District offers an exceptional place to live, work and invest.

For those looking to grow a business, raise a family or simply enjoy the best of both city and countryside, this thriving corner of Hertfordshire is a place to be proud of.

From the city of St Albans to the town of Harpenden and the historic villages of Redbourn, Wheathampstead, London Colney, Park Street, Chiswell Green and Colney Heath, the area is a magnet for professional services.

Spotlight Focus

Where innovation meets heritage

From cutting-edge modernisation to cobbled streets, Dacorum is a borough where the past and future seamlessly meet

Formed in 1974 and named after an Anglo-Saxon ‘hundred’ (an ancient administrative division), Dacorum traces its roots back over a thousand years. Once home to Vikings, today it encompasses Hemel Hempstead, Berkhamsted, Tring and a range of picturesque villages – a borough where history and innovation thrive side by side.

Located in West Hertfordshire, just 24 miles from London, Dacorum’s strategic location and excellent connectivity make it a magnet for businesses. With major motorways, rail links and five airports nearby, it’s no surprise that the borough is home to nearly 8,000 companies, from micro-enterprises to global giants.

Dacorum boasts a strong presence in professional, scientific, technical and construction sectors, with companies such as Gama Healthcare, Sopra Steria, Britvic, Huel and Sir Robert McAlpine. It also forms part of the Hertfordshire Innovation Quarter – an Enterprise Zone focused on agri-tech, bioscience, AI, robotics and smart construction, supported by institutions like BRE Group and Rothamsted Research.

At the heart of Dacorum’s economic activity is Hemel Hempstead’s Maylands Business Park, home to more than 650 businesses and over 20,000 employees. The borough council is driving forward ambitious plans to future-proof the area through the Maylands Plus masterplan and the Hemel Garden Communities programme.

Adopted in late 2024, the masterplan sets a 20-year vision for revitalising the business park, supporting innovation and sustainability while embracing future economic and environmental needs. The wider Hemel Garden Communities project will create over 11,000 new homes and 10,000 jobs, transforming Hemel into a greener, more connected New Town.

Among the latest developments is Prologis Park Hemel Hempstead, which is delivering high-quality, sustainable industrial space. Units boast top EPC and BREEAM sustainability ratings, with amenities like flexible mezzanines and outdoor terraces.

Aerospheres, a leading aviation consumables supplier, has committed to a 10-year lease on the site’s 74,770 sq ft DC9 building, a flagship facility near the M1 and M25 that will become its new global hub.

Paul Thompson, CEO of Aerospheres, said: “Securing DC9 Hemel Hempstead as our new UK headquarters marks an exciting step forward for Aerospheres. This building will provide us with the capacity we need to expand our operations and continue to provide our customers with the highest level of service.”

Originally designed post-WWII as a ‘city within a park’, Hemel has grown into Hertfordshire’s largest town, with more than 90,000 residents. From The Marlowes and Riverside shopping

centres, to the cobbled charm of the Old Town, it offers modern convenience and historical character.

Local business owner Yasmine Moller, a Workplace Wellbeing Consultant, praises the area’s supportive and collaborative business community and green spaces. She said: “I recharge with walks along the canal paths and enjoy discovering independent coffee shops – Dacorum is full of hidden gems.”

Berkhamsted and Tring, two historic market towns, offer a blend of national retailers and independents. Berkhamsted, home to a Norman castle, has a population of 18,000 and a thriving cultural scene, while Tring (pop. 12,000) is known for its branch of the Natural History Museum and prehistoric origins.

Both towns – along with villages like Bovingdon and Potten End – are set in or near the stunning Chiltern Hills, with the Grand Union Canal winding through them.

Dacorum is prized for its quality of life, offering easy access to London (just 30 minutes by train), alongside countryside, parks and outdoor activities. The Boxmoor Trust manages 500 acres of parkland around Hemel, while the town centre is enriched by green spaces like Gadebridge Park, Paradise Fields and the award-winning Water Gardens.

Leisure attractions include the Ashridge Estate, Apsley Marina, Whipsnade Zoo, the historic art deco Rex Cinema in Berkhamsted and the Harry Potter studio tour nearby. For wellness, there’s Champneys Tring and manor house hotels like Pendley Manor, Shendish Manor and Ashridge House.

Dacorum also has a vibrant food and drink scene, from artisan coffee to award-winning spirits. Highlights include Tring Brewery, Mad Squirrel Brewery and Puddingstone Distillery – all offering tours and tastings. The Gatsby Restaurant and piano bar in Berkhamsted is a top spot for modern European cuisine and cocktails.

Culture buffs can catch films and live shows at The Old Town Hall in Hemel or The Rex Cinema. Dacorum’s film-friendly landscapes have also hosted productions like Harry Potter, The Crown, Paddington in Peru and After Life. Visitors can even apply for audience tickets to shows filmed at Bovingdon Airfield Studios.

September sees the return of Ideas Fest to Pendley Manor in Tring – dubbed the ‘Glastonbury for business leaders’. The event is expected to draw over 3,000 delegates for two days of networking and thought leadership in the countryside. Looking ahead, Dacorum Borough Council is working on the Local Cycling and Walking Infrastructure Plan (LCWIP), supporting active travel and collaborating on a new Health

Campus in Hemel Town Centre. This state-of-the-art facility will bring together healthcare, community services and support wellbeing across the borough.

The Dacorum Local Plan, submitted in March 2025, aims to further shape the area’s growth – from housing and employment, to sustainability and heritage – ensuring Dacorum continues to evolve while preserving what makes it special.

With a high quality of life, thriving business hubs, cultural heritage and beautiful countryside on its doorstep, Dacorum is where historic charm meets modern enterprise – an outstanding place to live, work and grow.

Dacorum boasts a strong presence in professional, scientific, technical and construction sectors, with companies such as Gama Healthcare, Sopra Steria, Britvic, Huel and Sir Robert McAlpine.

Trusted legal advisers to business leaders and families across Hertfordshire

At Debenhams Ottaway, we understand that life and business can be unpredictable. Our trusted advisers are here to help you navigate legal challenges including:

– achieving business growth ambitions through acquisition, investment or exit

– buying or selling property

– navigating the complexities of employment law

– structuring family-owned businesses for succession

– guiding through conflict, such as a boardroom disputes

– planning for the future through Wills, LPAs and trusts

– all aspects of family law including divorce and relationship breakdown.

Need legal support?

Talk to the team at Debenhams Ottaway

lawyers@debenhamsottaway.co.uk 01727 837161

Hertfordshire-led UK screen investment campaign launches programme for inaugural summit

The UK Screen Investment Summit – a national platform championing the UK screen sector through collaboration, investment and innovation – has announced its programme.

Taking place on Wednesday, 26 November at BAFTA Piccadilly, the event, sponsored by Hertfordshire Growth Board, Hertfordshire Futures and the University of Hertfordshire, will convene senior leaders from film and TV production, studio real estate, government, skills and education, to explore how the UK can scale its world-class screen industries.

Part of the UK Screen Investment Programme, the summit’s topics will include studio infrastructure, government financing, developing skills, embedding sustainability, harnessing AI and showcasing the UK’s capabilities to global investors.

Hertfordshire hosts globally renowned companies such as Sky, Warner Bros. Studios Leavesden and Elstree Studios, while trailblazing the sector through local authority and skills leadership.

Mayor Peter Taylor, Chair, Hertfordshire Growth Board, said: “Hertfordshire is proud to stand at the heart of the UK’s screen revolution. With iconic studios, world-class talent and a bold vision for inclusive growth, we are not just supporting the sector - we are shaping its future. The UK Screen Investment Summit is a pivotal moment to showcase how our region

is driving innovation, creating high-quality jobs and attracting global investment to power up Britain’s creative economy.”

Adrian Hawkins OBE, Chair of Hertfordshire Futures, Headline Partner for the Summit, said: “The UK Screen Investment Programme’s members have discussed the critical issues facing the sector and how opportunities can be maximised to consolidate and expand the UK’s world-leading screen position. With Hertfordshire at the epicentre of this growth, we are excited to announce the programme and look forward to the summit.”

Hertsmere Borough Council uniquely owns and oversees Elstree Film Studios - home to Star Wars, Indiana Jones, EastEnders and The Crown, and is celebrating its centenary this year.

Since 1996, Elstree has operated as a wholly owned council subsidiary, run independently by a management company and overseen by a Board chaired by council leader, Cllr Jeremy Newmark. In 2022/23, Elstree created 450 jobs, supported 36 National Vocation Qualifications (NVQ), and brought thousands of cast, crew, and visitors into the borough - supporting local shops, restaurants, and transport networks. The council recently partnered with The MBS Group, the world’s largest studio operator,

to preserve the studio’s heritage and enhance its global competitiveness.

Cllr Jeremy Newmark, Leader, Hertsmere Borough Council and Vice Chair, Hertfordshire Growth Board said: “Elstree Studios brings prestige, legacy and huge economic and employment benefits to our region.”

Ahead of the summit, an investment dinner will be hosted by Hertfordshire Growth Board at The Grove Hotel, Watford on 3 November. This flagship dinner will bring together senior figures from across the international screen ecosystem including representatives from production clusters, studios, broadcasters, investors, producers, technology innovators, educators, and industry stakeholders. Together, they will explore the opportunities to connect and shape the future of this high growth sector, which plays a critical role in the UK’s economic growth and investment agenda. Visit screeninvestment.co.uk for more information and the programme.

The Duke of Edinburgh visits Elstree Studios to marks its 100th anniversary. His Royal Highness is pictured with Cllr Jeremy Newmark, Leader, Hertsmere Borough Council, and Rebecca Hawkes, Head of Studios, Elstree Studios.

Unlock Your Team’s Potential with Skills Bootcamps in Hertfordshire

Are you ready to fast-track your future with government-funded training?

Skills Bootcamps in Hertfordshire offer flexible, high-impact courses designed to empower both individuals and businesses with the skills needed to thrive in today’s fast-evolving landscape.

Whether you’re looking to upskill your team or boost your own career, these bootcamps provide a unique opportunity to gain expertise in areas like Sustainability, Innovation, Digital Marketing, and more — in less than 16 weeks.

Why Choose Skills Bootcamps?

• Fully or Part-Funded Training: Accessible and affordable, with limited places available.

• Tailored for Hertfordshire Businesses: Designed to meet local needs and drive regional growth.

Delivered by leading providers including Estu, Oaklands Training & Development, and Unique Training Solutions, Hertfordshire’s Skills Bootcamps span a wide range of high-demand areas.

Take the Next Step

Learners and employers can choose from a dynamic selection of bootcamps:

• Team Innovation – Sustainability

Equip your workforce to lead meaningful change with practical sustainability skills.

• Team Innovation – Customer Success

Enhance customer experience and drive business growth through targeted training.

• Team Innovation – Operationalising AI Coming soon — help your team integrate AI into everyday operations.

• Digital Marketing

Delivered by Oaklands, this course empowers learners with the confidence and frameworks to succeed in a rapidly evolving digital landscape.

Leadership Development

This Leadership course will help you to build stronger leaders at every level.

• L3 Team Leader/Supervisor

Ideal for new or aspiring team leaders, this programme focuses on communication, conflict resolution, and team motivation, all grounded in real workplace projects.

• Level 5 Leading and Managing

Designed for experienced managers, this interactive course helps leaders drive improvements in themselves, their teams, and their departments, with learning applied directly to live business challenges.

Why Skills Bootcamps Matter

• Fully or part-funded training makes development accessible to all.

• Locally tailored content ensures relevance to Hertfordshire’s business landscape.

• Trusted providers deliver high-quality, practical learning.

• Project-based training guarantees real-world impact.

Whether you’re investing in your team or your own professional growth, Hertfordshire’s Skills Bootcamps offer a powerful platform for transformation. Register your interest, secure your place, and start your journey this autumn.

Visit HOP’s Skills Bootcamps Hub to learn more and apply: https://www.hopinto.co.uk/skills-bootcamps/

09/09

Upcoming Events Events programme

NETWORKING WITH BROXBOURNE SMES

TUESDAY 9TH SEPTEMBER

THEOBALDS ENTERPRISE CENTRE, CHESHUNT

09:30 - 11:30

MEMBER RATE – FREE

NON MEMBER RATE – FREE

Join us for an exciting morning of Networking with Broxbourne SMEs. This event is the perfect opportunity to connect with fellow business professionals, enjoy a delicious breakfast, and stay updated on all things Broxbourne.

Event highlights:

What’s going on in Broxbourne? Ganesh Gnanamoorthy, Director of Planning and Place at Broxbourne Borough Council, will provide the latest insights on major developments in the Borough.

Other speakers to be confirmed.

Networking opportunities: Engage with other local business owners, exchange ideas and build meaningful connections that can help grow your business.

Don’t miss out on this fantastic opportunity to network, learn and collaborate with the vibrant business community in Broxbourne.

DIRECTORS IN THE SPOTLIGHT

THURSDAY 11TH SEPTEMBER

FANHAMS HALL HOTEL, WARE

08.45-11.00

MEMBER RATE – FREE

NON MEMBER RATE – FREE

Join us for the Directors in the Spotlight breakfast event, sponsored by Longmores Solicitors.

They will also outline the role of a good director including:

• The employment status, rights and responsibilities of employed directors

• Their legal duties and obligations

• The relationship between directors and shareholders

• Optimal company structures

• Institute of Directors’ Code of Conduct

• Recognising and responding to serious misconduct

• Dealing with the interests of creditors

Some directors thrive in the spotlight. Others find themselves there for the wrong reasons. When a director puts their own agenda ahead of the company’s, the consequences can be serious. The impact may be legal, financial or reputational, and it often affects more than just the boardroom.

A panel of solicitors will share case studies of directors who have engaged in misconduct, financial mismanagement and led their companies into insolvency. They explain how good governance can mitigate this sort of risk – or even the risk posed by lesser indiscretions as some viral Coldplay concert footage highlighted. 11/09

This event will be beneficial to new and established directors of owner-managed businesses. Delegates will be encouraged to join in and ask the panel questions.

Longmores Solicitors speakers:

Michael Budd, Partner and Head of Company Commercial

John Wiblin, Partner and Head of Dispute Resolution

Nat Young, Partner specialising in insolvency and dispute resolution

Miranda Mulligan, Senior Solicitor

10/09

HERTFORDSHIRE LIMITED: GROWTH CAPITAL BREAKFAST WITH GRANT THORNTON

WEDNESDAY 10TH SEPTEMBER

ROTHAMSTED ENTERPRISES, HARPENDEN

08:30 – 10:30

MEMBER RATE - £25.00 +VAT

NON MEMBER RATE - £40.00 +VAT

Join us for the Hertfordshire Limited: Growth Capital Breakfast with Grant Thornton who are sponsors of this event alongside VWV Law.

This year’s event marks the official launch of Grant Thornton’s Hertfordshire Limited 2025 report, where the Top 100 privately owned businesses in Hertfordshire will be revealed. For several years, Grant Thornton has championed Hertfordshire’s most successful and fastest-growing privately owned businesses through this flagship report.

This event is exclusively for established business owners and managers who may be interested in learning more about the various sources of external capital available to either facilitate business growth (through investment in assets, technology or strategic acquisitions) or interested in options to create liquidity, maybe to realise value for founders or facilitate succession, ideally for businesses with sales over £1 million.

For the first time, the Herts Top 100 list will also include private equity-backed businesses. Recognising the growing role of PE in driving the growth and success of the county’s privately owned companies, we’re excited to bring the business community together to explore how external growth capital can help take your business to the next level, whether through organic growth, acquisition, or succession planning.

The morning will feature a breakfast reception, followed by a panel discussion and Q&A chaired by senior members of Grant Thornton’s M&A team. You’ll hear from leading UK investment groups offering insights into grant funding, angel investment, private equity, private debt and venture capital options for SMEs and mid-market businesses.

Agenda

8.30am Networking and breakfast

9.00-9.15am Hertfordshire Limited 2025 report highlights

9.15-10.00am Panel discussion and Q&A

10.00-10.30am Further networking

Panel discussion

This panel brings together leading alternative finance providers to explore a range of capital options available to SME businesses. From debt and minority equity to buyout equity and grant funding, our expert panellists will share insights into these different funding routes, including their purpose, implications and suitability for different stages of growth and business objectives. Whether you’re scaling, acquiring or planning succession, this session will help demystify the process and provide a clearer understanding of today’s funding landscape.

Panellists

Zach Francis is an experienced Investment Director at YFM focused on originating, evaluating and executing growth capital and buyout deals, as well as supporting portfolio companies on their journey.

Mark Nunny is an investor at BGF, leading its business across the Central and East region. Recent minority investments he has led across the region include a £6m growth investment in health-tech analyst Signify Research, a £16m investment into fire-protection specialist Rapidrop, and £6m funding for Miracle Design and Play, a creator of innovative play environments.

Neil Patel leads sponsor-led origination nationally at ThinCats, driving partnerships and deal flow across key markets and overseeing the internal development and progression of its sponsor-led product. With extensive experience across banking and structured finance, he works closely with private equity houses and leadership teams to deliver tailored funding solutions.

Don’t miss this opportunity to connect with local business leaders, gain valuable insights into growth capital and celebrate the achievements of Hertfordshire’s top privately owned businesses.

Upcoming Events

Upcoming Events

RISE, SHINE, CONNECT (MEET YOUR LETCHWORTH NEIGHBOURS)

TUESDAY 16TH SEPTEMBER

LETCHWORTH HALL HOTEL, LETCHWORTH

07.30-09.30

MEMBER RATE - £25.00 +VAT

NON MEMBER RATE - £40.00 +VAT

Introducing a brand-new series of early-morning networking events to help you start your day with purpose!

Join us for the second Rise, Shine, Connect – an energising speed networking breakfast designed to spark meaningful connections and create fresh business opportunities before your workday begins.

Hosted at the soon-to-be-refurbished Letchworth Hall Hotel, this dynamic new format is tailored for busy professionals who want to make valuable connections and maximise their day. Enjoy a warm and welcoming atmosphere, a delicious breakfast and an inspiring way to kick-start your morning.

We will also have a few exhibitors at this event which include Rocket Paye, Tollers Solicitors, The Christmas Decorators, AXA Health and Advanced Collection Systems

Whether you’re looking to raise your profile, grow your network or simply make the most of your morning, Rise, Shine, Connect is the perfect way to elevate your day and set the tone for success.

24/10

UNDERSTANDING COMMODITY CODES

FRIDAY

This online British Chambers of Commerce (BCC) accredited course covers the key elements of what a commodity code is and how they are used.

It highlights commercial implications of the correct use of the commodity code and why it is so important to have a good understanding of them.

The content of this course includes:

• Explanation of what a commodity code is

• What is the Harmonised System (HS Code)?

• An explanation of how a commodity code is made up

• A look into global commodity codes and comparisons with the UK tariff

• Who is responsible for getting the commodity code correct?

• Why is it so important to get the commodity code right and the impact of incorrect classification

• How to classify products’ Section Notes and using the General Interpretive Rules (GIR)?

• Commodity codes and how they are used in UK trade agreements

• What is an Advanced Tariff ruling?

#HertsChamberExport

CUSTOMS PROCEDURES AND DOCUMENTATION

FRIDAY 26TH SEPTEMBER

ZOOM

09.30-12:30

MEMBER RATE - £365.00 +VAT

NON MEMBER RATE - £425.00

This online British Chambers of Commerce (BCC) accredited course is designed to help delegates understand procedures required to move products in and out of the UK.

It will also provide you with the information you need to be able to understand how to comply with customs.

The content of this course includes:

• What is the World Trade Organisation and what do they do?

• What are the main roles of HMRC?

• Under what circumstances can goods be considered as wholly produced in the UK?

• Explanation of the term ’free circulation’

• What is an Authorised Economic Operator (AEO)?

• Explanation of the transition from CHIEF to CDS

• The importance of goods being classified correctly and the responsible parties

• What do Procedure Codes tell HMRC?

• The different types of duty or tax that may be applicable when importing

• An explanation of the Methods of Valuation for Import

• Customs Special Procedures and the benefits they offer importers into the UK

#HertsChamberExport

02/12

CHRISTMAS CHAMBER LUNCH 2025

TUESDAY 2ND DECEMBER

HUNTON PARK HOTEL, KINGS LANGLEY

11.30-15.00

MEMBER RATE - £69.00 +VAT NON MEMBER RATE - £89.00 +VAT

Hertfordshire Chamber of Commerce is delighted to be holding its popular Christmas Chamber Lunch in The Garden Marquee at Hunton Park Hotel in Kings Langley, on Tuesday 2nd December. This extended event will feature a glass of bubbly or soft drink on arrival, delicious two-course lunch, entertainment, a chance to catch up with existing business contacts and the opportunity to meet and network with potential new clients.

Tables: Book nine places and receive the 10th free Tables are not available to book online.

Please contact bookings@hertschamber.com

AI CONFERENCE

FRIDAY 14TH NOVEMBER

FIELDER CENTRE, HATFIELD BUSINESS PARK

09.00-16.00

MEMBER RATE - £159.00 +VAT

NON MEMBER

Join Hertfordshire Chamber of Commerce for an inspiring and futurefocused AI Conference, at The Fielder Centre, Hatfield Business Park, on Friday 14th November, exploring how artificial intelligence is shaping the way we work, communicate and grow our businesses.

We are delighted to announce that the 2025 conference is proudly sponsored by Google, Stevenage Bioscience Catalyst and the Univesity of Hertfordshire.

This full-day event will bring together business leaders, technology experts, educators and innovators for a series of thought-provoking sessions, hands-on workshops and exhibition stands.

Google

Located in Hertfordshire, UK, the new facility is set to deliver highperformance, low-latency cloud infrastructure to British businesses and represents a major milestone in Google Cloud’s strategy to support enterprise AI workloads across the UK market.

The University of Hertfordshire

Artificial intelligence is reshaping the way we live, work and create, and at the University of Hertfordshire it sits at the heart of teaching and research. From innovative degree programmes that prepare students to apply AI across science, engineering and the creative industries, to cutting-edge facilities where ideas move rapidly from theory to practice, the focus is always on impact and imagination.

This session will explore how the University of Hertfordshire is nurturing the next generation of AI talent while pushing the boundaries of what intelligent systems can do. It will touch on the everyday presence of AI in our lives and the pioneering blue-sky research that makes it possible, from robots that live alongside us to creative tools that are transforming storytelling. Join us for a glimpse into how the University is shaping an AI future that is as practical as it is visionary.

Stevenage Bioscience Catalyst

The Future of AI in Drug Discovery at Stevenage Bioscience Catalyst

Andrew Waters, Interim CEO and CFO

Highlights of the day include:

Keynote speech from Lucy Hawking, author, science educator and daughter of the renowned physicist Stephen Hawking, talking about the benefits and risks of AI in a creative context.

Keynote speech from Jamie Claret, Founder, Autonomate: The Cup of Tea Problem: Why Most AI Projects Fail – And How to Actually Make Them Work

An eye-opening session that demystifies AI and automation, explains why so many projects miss the mark and shows leaders how to spot opportunities and make AI and automation actually work in their business.

In this keynote, Jamie takes business leaders on an entertaining, jargon-free and real-world journey that cuts through the hype and explains what really matters.

The Conference programme includes:

• Two plenary sessions with keynote speakers.

• A number of influential and insightful speakers from a wide range of backgrounds, who will share their stories and reveal what they believe brought them success in their careers and their lives.

• Panel discussion on the opportunities and ethical challenges AI presents.

• Six breakout sessions focused on practical AI tools for marketing, productivity and customer service.

• Exhibition stands including local start-ups and AI innovators.

• Networking opportunities with professionals, entrepreneurs and digital leaders.

• Breakfast, lunch and refreshments included.

Whether you’re just starting to explore AI or already integrating it into your operations, this conference will equip you with the insights, tools, and connections to move forward with confidence.

Breakout sessions

There will be a choice of two breakouts from a total of six sessions and we are delighted to have our first breakout sessions confirmed:

Xpertex

Cyber Threats: Securing Your Organisation in the AI Era

Douglas Fergusson, Security Controller, and Spencer West, Technical Consultant

As cyber threats grow more advanced, people and organisations are facing a new wave of risks powered by AI. Tools like deepfakes and AI-generated phishing emails are making it increasingly difficult to tell what’s real and what’s not – putting people and businesses at risk. This session will explore how AI is transforming the cyber threat landscape and what that means for your organisation. Join us to learn how to stay ahead of these evolving threats and build resilience in the age of AI.

Government of Canada

Sanjay Purohit, Lead on Canada’s work in technology, AI and innovation

The Government of Canada will present an interactive workshop, highlighting AI tools and adoption expertise (e.g. in CRM) and use cases in the professional services, accountancy and legal domains. Attendees will also be able to learn about Canada’s technology sector and strengths for those looking to export or form new partnerships with Canada’s technology ecosystem. The workshop will share some practical tips and insights on how to get started.

IT Builder

Productivity Without Compromise: Leveraging AI Safely in the Workplace

This interactive session will explore how businesses can harness the power of AI to unlock significant productivity gains, streamlining workflows, enhancing decision-making and automating routine tasks – while remaining fully compliant with security and data governance obligations. The aim is to empower business leaders to embrace AI confidently, with clear strategies to maximise value while minimising risk.

Carlsberg

Britvic

AI as Your Everyday Companion: Enhancing Productivity and Creativity

Shaun Keya – Senior AI & Automation Manager

At Carlsberg Britvic, we see artificial intelligence not as a replacement, but as a trusted companion in the workplace. This breakout session will explore how AI can be applied across industries to support day-to-day work, streamline processes, and unlock new creative opportunities. Rather than hindering innovation, AI is designed to amplify human capability— helping individuals and teams work smarter, more efficiently, and with greater impact. Join us to discover how AI can become a practical partner in your own professional journey.

Rob Finlay

AI-Enhanced Creativity: Human Intuition Meets AI ToolsExplore how AI can be embedded into the creative workflow to expand rather than replace human insight. Drawing on inspiration, it will cover:

• The rationale behind integrating AI from early ideation to final delivery to move faster, think wider, and deliver sharper visual storytelling.

• Practical examples of using AI to generate visual ideas.

• Benefits illustrated across sectors: startups gaining more creative impact on tight budgets; brands experimenting boldly at lower risk; and content creators/podcasters crafting short-form AI-assisted reels and animated stings.

• A brief, interactive demonstration where attendees compare traditional vs AI– assisted ideation. By the end, participants will feel equipped to weave AI tools into their workflows in ways that enhance creativity, speed, and scale—without losing human essence.

Exhibition Stands include:

Upcoming Events

Businesses shift back to on-site working

Nearly half of firms expect staff to be fully in the workplace within the next year, but attitudes vary sharply between sectors, according to new BCC research

Over two-fifths (41 per cent) of businesses have increased requirements for staff to work on site over the past year, according to new research by the British Chambers of Commerce (BCC).

While most firms (67 per cent) requiring on-site working say it has not affected recruitment or retention, almost one in 10 (9 per cent) have seen employees leave as a result. Looking ahead, nearly half (48 per cent) of businesses expect all working days to be on site over the next 12 months.

The survey, conducted online earlier this year, gathered responses from 583 businesses. SMEs (fewer than 250 employees) made up 94 per cent of participants.

The data highlights clear differences between sectors. Manufacturers (62 per cent) and business-to-consumer (B2C) firms (61 per cent) are most likely to expect staff to be fully on site in the coming year. By contrast, fewer than a third (27 per cent) of business-to-business (B2B) service firms say they will require all working days to be in person.

Views also differ on the impact of remote or hybrid working on productivity. Half of manufacturers (49 per cent) say it decreases productivity, compared with 41 per cent of all firms. In contrast, a quarter (25 per cent) of B2B service firms believe it boosts productivity, compared with 17 per cent across all businesses.

This marks a notable change in attitudes. In 2023, BCC polling found that just 27 per cent of businesses expected to be fully on site within the next five years.

Jane Gratton, Director of Public Policy at the British Chambers of Commerce, said: “We’re seeing a clear shift towards more firms requiring full on-site working, but it’s by no means a uniform picture.

“The trend is being led by manufacturers and consumer-facing businesses, while around two-thirds of B2B service firms continue to operate hybrid models.

“Hybrid working has become a fixture of modern working life since the pandemic and is valued by both employers and staff. But it does not suit everyone and, for some firms, a full on-site model may be the best solution.

“With the cost of doing business continuing to escalate, firms are looking for ways to boost productivity. Hybrid working can help attract and retain skilled, engaged staff. However, some employers are identifying significant benefits in bringing all staff back on site.

“How and where people work is likely to continue evolving in the years ahead. A flexible approach makes good business sense but, to drive growth, managers also need the freedom to decide what works best for their business.”

MPs urged to back key ERB amendments

The British Chambers of Commerce (BCC) is calling on MPs to support key amendments to the Employment Rights Bill, when it returns to the Commons.

Several changes to the legislation have the backing of the BCC.

Research by the BCC shows 79 per cent of firms don’t feel the impact of new government policies is being properly assessed and 77 per cent think policy change is not moving at the right pace.

The Lords’ amendments, which could make a real difference for business, are:

• Reducing the qualifying period for unfair dismissal from two years to six months, rather than to day one, with a statutory probation period brought in after that. This will help ensure the employment relationship is right for everyone.

• Additional consultation being carried out before introducing some elements of the bill. These include zero-hours contracts, flexible working, Statutory Sick Pay and unfair dismissal.

• Retaining the turnout threshold of 50 per cent of union members voting in a ballot for it to be valid.

• Employees getting a right to request a guaranteed hours contract after 26 weeks. This is instead of employers having to continuously offer them to people, even if they prefer the flexibility of their current arrangements.

Jane Gratton, Deputy Director Public Policy at the British Chambers of Commerce said: “Some of the amendments made to the Employment Rights Bill in the House of Lords give businesses real hope.

“Peers have rightly recognised there needs to be a more balanced approach to this legislation. It needs to be proportionate, affordable and right for both firms and their employees.

“These changes to some of the key measures in the Bill will help ensure employers have the agility and flexibility to respond to change, to innovate and remain competitive.

“When parliamentarians return in September, it’s vital that these amendments are backed and delivered. To grow the economy and create more opportunities for people across the country, the government must focus on removing costs, complexity and barriers for business.”

Have you ever thought about making it on your own or expanding your current business offerings?

In recent years, reports state there have been approximately 800,000 new businesses set up each year and record number of businesses currently being run in the UK, with many people taking the plunge.

Whilst you are dreaming of success, it is still vital that you consider the below (what some would consider) mundane points to ensure the best possible start for your business.

Structure

Your first and crucial decision is how you wish to set up your company. Each legal structure comes with its own pros and cons, from filing obligations (i.e. Companies House requirements), tax consequences to the limitation of your own personal liabilities.

With various options available to you including being a sole trader, running a partnership, a limited liability partnership

or a limited company, it is important that you make an informed decision as to what is best for you and your future company.

Financing

Whether a family member or friend is providing capital or whether you are obtaining a loan from a recognised lender to assist with the initial costs of your business, care should be taken before you sign on the dotted line. Particular attention should be taken to ensure that the terms on which the funds are being loaned to you are fair with no disproportionate penalties for non-payment or limitation to your rights as a borrower.

Protecting your interests

You’ve decided to set up a limited company and have made your long running business partner or even current best friend a shareholder, but what happens if the relationship sours? You need to consider putting a shareholders agreement in place to dictate what happens in such an event. A shareholders agreement can not only govern the distribution of profits, it can also provide a mechanism for dealing with disputes. The same, of course, applies to partnerships and partnership agreements.

Without this, you may find yourself in a pretty uncomfortable position, with potentially high financial ramifications and the risk of not holding as much control over your business as intended.

Going forward

Your legal requirements don’t stop with the creation of your business – there are GDPR requirements, terms and conditions for your services or products, the list goes on.

It may be tempting to obtain contracts written by certain online AI tools, however there is a long-term benefit from obtaining professional advice to protect you from risk. For example, you do not want to enter into a dispute with a client to find out your terms are written entirely in their favour.

Starting your business correctly is vital, from incorporation through to your day to day contracts. Careful consideration should be taken as to what you and your business require not only to run smoothly but to succeed.

At Neves, we understand both new and small businesses, and will work alongside you whether you are a shareholder, director, sole trader or partner to advise you at every step of your new venture.

Summer BBQ

Burgers with a side of business

Professionals from across Hertfordshire gathered for an evening of summer

networking at the Knebworth Barns and Conference Centre

The Twilight Summer BBQ, hosted by Hertfordshire Chamber and sponsored by GMPharma, welcomed 72 guests for a relaxed and engaging event designed to make the most of the summer season. Attendees enjoyed the opportunity to forge meaningful business connections in a picturesque setting steeped in history.

The evening began with a drinks reception, accompanied by a live saxophone performance from one of the Chamber’s own members, setting the tone for an enjoyable and informal gathering.

Guests were welcomed with opening remarks from Chamber representatives and Gordon Muirhead of GMPharma, before being invited outside to meet Martha Lytton-Cobbold, Managing Director at Knebworth House, Gardens & Park.

Martha delighted guests with a history of the iconic Knebworth House, after which attendees were encouraged to explore the beautifully maintained gardens at their own pace, supported by on-site staff. The format gave guests the freedom to relax, connect and soak up the surroundings in their own time.

Back at Cobbold Barn, a traditional summer BBQ awaited, the epitome of summer cuisine. As guests dined, they were treated to a second round of live saxophone music, rounding off the evening’s entertainment.

The event concluded with a closing address from the Chamber, leaving guests to reflect on the evening’s success and the value of informal networking in inspiring new relationships.

Donna Schultz, CEO of Hertfordshire Chamber, said: “The event was a huge success. Everyone loved the relaxed atmosphere, the chance to network in such an informal setting and, of course, the fantastic food. Exploring the gardens and learning more about the history of Knebworth House made the evening truly special.

“Events like this highlight the strength and vibrancy of Hertfordshire’s business community – proving that meaningful connections can flourish under the summer sun.”

The event was a huge success. Everyone loved the relaxed atmosphere, the chance to network in such an informal setting and, of course, the fantastic food. Exploring the gardens and learning more about the history of Knebworth House made the evening truly special.

Donna Schultz, CEO of Hertfordshire Chamber

Why Watford works for business

With enviable connectivity, a future-ready workforce and a buzzing business ecosystem - Watford is fast becoming one of the most dynamic commercial hubs in the South-East.

This vibrant town offers direct transport links, next-generation workspaces and a balanced lifestyle that helps businesses thrive and talent stay. A highly skilled, diverse workforce and a strong culture of innovation create the ideal ground for growth — whatever the size of your business.

A wave of fresh commercial developments is redefining what modern office space can be: light-filled, flexible and designed for today’s evolving needs. This blend of place and potential is helping organisations not only attract top talent — but keep it.

Watford is powered by an active, collaborative business community and supported by a local authority that’s deeply committed to enterprise and sustainable development. Together, they make doing business here not just productive, but personal.

Ware Priory Wins Prestigious Wedding Venue Awards

Ware Priory is proud to announce that it has been named the Best Historic Wedding Venue in the East at the 2025 For Better For Worse Wedding Awards. This honour celebrates the outstanding service, atmosphere, and charm that Ware Priory offers to couples on their special day. What makes this award especially meaningful is that it was voted for by members of the public, real couples who have celebrated their weddings at the venue, and respected

professionals within the wedding industry. Their votes and kind words are a reflection of the unforgettable experiences created at this historic riverside setting.

With its medieval architecture, landscaped gardens, and dedicated events team, Ware Priory continues to be a much-loved venue for weddings and celebrations in Hertfordshire and beyond.

Ware Priory also won the Customer Service Award for Waterside & Coastal Category at the Guides for Brides Wedding Awards.

Guides for Brides is one of the UK’s biggest wedding planning platforms, providing couples with invaluable online guidance and recommendations for fantastic wedding suppliers and venues both in the UK and abroad.

The Guides for Brides Customer Service Awards are designed to recognise and celebrate exceptional customer service within the wedding industry. This year, we received an overwhelming number of entries from businesses across the country, making this win all the more impressive. The winners were selected by a prestigious panel of industry experts.

Nikita Thorne, Guides for Brides’ Head of Strategy and Host for the evening said: “For 30 years, Guides for Brides has championed excellence in the wedding industry, educating businesses on the evolving needs of modern couples and the paramount importance of exceptional customer service. These awards are a testament to the dedication and talent

“We’re absolutely delighted,” said the team at Ware Priory. “This award recognises not just the beauty of the venue, but the hard work and passion that goes into every event we host.” To learn more about hosting your wedding or special event at Ware Priory,

within our industry. Every business that has been recognised, whether a shortlisted business or finalist, should be extremely proud!”

Kerry Mavris the Sales and Operations Manager from Ware Priory said: “We are absolutely thrilled and honoured to receive the Customer Service Award for Waterside Wedding Venue of the Year at Ware Priory. This achievement is a testament to the incredible dedication and hard work of our entire team, who always go above and beyond to ensure every couple’s special day is as perfect as they’ve imagined. We pride ourselves on offering a unique, personal touch, creating unforgettable moments by the beautiful waterside setting of our historic venue. Each event is a collaboration, and we are deeply grateful to our clients who trust us with their most memorable day. Their kind words and support have been instrumental in making this recognition possible. This award is not just for our venue but for everyone who plays a role in bringing love and joy to Ware Priory. We look forward to continuing to exceed expectations and create magical memories for years to come.”

Fletcher’s Lea Large Venue in Hertfordshire

Ware Priory’s largest and most contemporary function space, Fletcher’s Lea, has undergone an impressive transformation, unveiling a fresh and inviting atmosphere for all who visit.

The extensive refurbishment project, completed at the end of February, has revitalized several key areas within the property, enhancing both style and functionality.

The bar area has been tastefully redecorated, creating a welcoming space for guests to relax and socialize. In the main room, softer furnishings have been introduced, offering increased comfort and a touch of elegance to the setting. Additionally, the renovation included the installation of brand-new, modern toilets, ensuring the highest standards of convenience and comfort for all visitors.

One of the standout features of this refurbishment is the newly added patio area at the rear of the property, which provides a picturesque view overlooking the tranquil River Lea.

This outdoor space offers guests a serene backdrop for enjoying drinks, mingling, or simply taking in the beautiful surroundings.

The ever-popular Fletcher’s Lea Suite now boasts even greater versatility, making it an ideal choice for hosting a wide array of events. Whether you’re planning a wedding reception, a lively party, a corporate conference, an award dinner, or any other special celebration, this beautifully updated venue is designed to accommodate your needs with style and sophistication.

With its fresh look, enhanced amenities, and flexible spaces, Fletcher’s Lea at Ware Priory continues to set the standard for exceptional event hosting, promising unforgettable experiences for all who gather there.

To learn more about hosting your event at Fletcher’s Lea, visit www.warepriory.co.uk or follow us on social media.

Shooting at Holland & Holland

Locked, loaded and linked

An exclusive afternoon of sport, good food and high-level networking unfolded at one of the UK’s top shooting destinations

Hosted by Hertfordshire Chamber, the Diamond Club clay pigeon shooting day and BBQ brought together valued patrons and Diamond members for a unique experience of camaraderie and connection.

Set against the picturesque backdrop of the Holland & Holland Shooting Grounds in Northwood, the event offered guests the chance to enjoy 120 acres of open countryside at a venue renowned for its world-class shotgun and rifle instruction.

The day was supported by headline sponsor CAE Technology and associate sponsors Taylor Walton Solicitors. Following a warm welcome from the Chamber team and sponsor representatives, participants received a safety briefing from Holland & Holland’s expert instructors.

Attendees were then divided into six teams, each guided by a seasoned shooting professional. The friendly competition unfolded across a series of clay pigeon sporting stands, offering guests the chance to test their aim and enjoy the thrill of the sport in a relaxed setting.

After the shoot, guests gathered for a seasonal BBQ and drinks reception at the venue’s lodge, which provided a perfect setting to unwind, network and share stories from the day’s activities.

Donna Schultz, CEO of the Chamber, said: “It was an incredible afternoon in a stunning location. The team at Holland & Holland truly made the day special with their expert instruction and warm hospitality. We are proud to host engaging experiences like this for our Diamond Club community and we cannot wait for the next one!”

Among the guests were representatives from Ashbourne Insurance Services, Barclays, Hertfordshire Community Foundation, Longmores Solicitors, Menzies, Oaklands College, peer2peer Boards, Strand PR and Vincent + Gorbing.

It was an incredible afternoon in a stunning location. The team at Holland & Holland truly made the day special with their expert instruction and warm hospitality. We are proud to host engaging experiences like this for our Diamond Club community and we cannot wait for the next one!

Donna Schultz, CEO of Hertfordshire Chamber

Shooting at Holland & Holland

Patron Focus

Where world-class relaxation combines with a family welcome

Rafi Bejerano, Director of Hertfordshire luxury spa hotel Sopwell House, talks to Karen McLauchlan about the importance of being a Chamber of Commerce Patron

Step into Sopwell House and you’re immediately transported to a place of luxury, style and relaxation.

Yet this tranquil idyll is just a stone’s throw from London’s city bustle – and it’s a place where you’ll be welcomed like one of the family.

The Bejerano family took over the small and basic hotel nestled in the Hertfordshire countryside in St Albans and transformed it over the past 40 years into a luxury hotel.

Major investment and redevelopment over the years has created the perfect retreat that’s both a home from home and a sumptuous place to escape.

The hotel has more than 100 rooms and suites, stunning restaurants and bars, plus a luxurious spa, private gardens, spaces for conferences and weddings all set in 12 acres of gorgeous grounds.

Rafi Bejerano, Director of Sopwell House, took over running the hotel from his father 11 years ago. Beginning his career as an enthusiastic eight-year-old in his father’s business, he graduated in Hotel Business Management specialising in spas and then took a traineeship with Marriott in the USA. He travelled extensively before settling back into hospitality with the Savoy Group, then Elior UK, before returning to the family business in 2007.

“The hotel prides itself on its contemporary, high-quality feel which also respects the building’s rich Georgian heritage,” he said.

Sopwell House’s history dates to the 1600s and it was a stunning country home for society’s high echelons throughout the 1700s-1900s.

Used as a home for the aged after the Second World War, it was converted to a hotel in 1969 with Rafi’s father Abraham Bejerano purchasing and developing the property in 1986.

The £14 million Cottonmill Spa opened its doors in 2019 followed by the stunning Omboo restaurant in 2022, Octagon Bar in 2023, with redevelopment of the site’s Brasserie this year.

“The hotel looks very fresh and smart,” said Rafi.

Sopwell House has been a member of Hertfordshire Chamber of Commerce since the Bejerano family took over – marking four decades of membership next year. It became a Patron five years ago.

But Rafi firmly believes effort yields results when it comes to Chamber membership.

“You get out of an organisation what you put in and we’ve worked hard to be involved and engaged in lots of ways,” he said.

“It’s all about building connections. We attend events, join initiatives and make the most of the information on offer through the Chamber. You must be proactive, ask questions and meet new people.”

He says becoming a Patron has helped him connect with even more people across the business community.

“We’ve been able to network with the right people, get an introduction to people who have been harder to reach. That’s so important.”

Sopwell House has hosted combined Chamber summer parties, bringing hundreds of people from the business community together in celebration, as well as Chamber dinners and Christmas parties.

The venue’s high standards and outstanding service have also put it in the awards spotlight. It was named Family Business of the Year at Hertfordshire Chamber of Commerce’s Inspiring Herts Awards 2024, along with Business of the Year: Medium to Large and highly commended as Business of the Year: South Herts.

But Rafi says continuing to invest, offer the very best customer service and working with other businesses in the local community is vital with the hospitality sector continuing to face challenging times.

Rising costs, industry’s reluctance to commit to long-term conference planning and changes to regulation such as the increase in the National Living Wage, National Insurance and new health and safety legislation means the market is tough.

“There is more uncertainty at the moment and an increase in costs across the board,” he said. “People who would once plan long-term for conferences and large events now aren’t as willing to put pen to paper and commit.

“While Covid crippled us and the sector, we did see a great bounce back when things opened up once again. But since Christmas 2024 it’s been a more challenging market.”

But on the flip side, he says more people are coming to Sopwell House to slow down and retreat from life’s chaos.

“Lots of people are coming to use our facilities to escape from busy life, de-stress, indulge themselves and get away for a short while.

“I think people are more mindful of looking after their mental health and giving themselves that time to relax and unwind.”

Rafi says his team of 300 staff are key to the hotel’s outstanding service.

“We have a great team, we have lots of staff that have been with us five to 10 years, they like that we are a family business and the culture of our business,” he said. “We work to offer flexibility at work but also opportunities for growth and new experiences.”

With great links to transport, southern airports, the M25 and just 45 minutes from central London, many customers flock to Sopwell House from Hertfordshire and North London – with others travelling from further afield.

As for the future, Rafi says 2026 is a big year for Sopwell – and his family – marking four decades of ownership and welcoming customers to their beautiful hotel.

“We’ve always wanted our guests to enjoy staying somewhere that is beautiful and contemporary but also celebrates the building’s rich history,” said Rafi. “Alongside that is our personal and friendly atmosphere, where they feel like they’re part of the family.

“Our staff are the friendliest people you’ll ever meet and work so hard to make everyone’s stay amazing.

“We want to keep on creating truly memorable experiences for people.”

Patron Focus

Good marketing starts with your people

Laura Pearce, MD of Strand PR, says marketing begins close to home

When people think of marketing, they often picture social media ads, glossy brochures or maybe the person who orders branded pens. But the most effective marketing doesn’t start with a campaign; it starts with culture.

In an age of algorithm fatigue and declining trust in ads, the brands that cut through are the ones whose people show up, speak up and stay true to what they stand for.

Make the most of every touchpoint

Customers trust people more than they trust your logo. Your head of HR is your brand. Your delivery driver is your brand. Your after-sales support, your invoices, even your email signatures – they all shape how your business is perceived. And perception is, ultimately, what marketing is.

What your team says, shares and does carries more weight than any amount of carefully crafted marketing copy.

Employee advocacy is fast becoming a cornerstone of successful marketing, helping shape your Employer Value Proposition (EVP) and how you’re seen, both inside and out.

Your people are your brand

Your EVP isn’t just about attracting top talent – although that is a key part. It also becomes part of your external brand narrative, helping shape the consistent messaging that becomes familiar with your customers.

When employees feel informed, engaged and connected to your mission, they naturally become brand advocates. Not because they’re told to, but because they want to. That’s when your marketing becomes more natural, more human and, most importantly, more trusted.

Not influencers, advocates

You don’t have to turn every employee into a LinkedIn influencer. But by equipping them with clear messages, involving them in shaping the brand and customer messaging, and making culture and values central to all conversations, you will be amplifying your brand message without even realising.

Trends come and go. Algorithms change daily. But one thing always stays the same: people trust people.

The most valuable marketing is word of mouth

If you want to build a brand that lasts, start with those closest to you. When your people feel valued and a part of the journey, your external marketing becomes credible, because it’s coming from a place of authenticity.

Third-party endorsement is invaluable. What you say about business won’t always carry weight. But when others say it for you? That’s priceless.

Share your story in the next issue of inspire!

Do you have exciting news to share with the Hertfordshire business community?

Whether it’s a new product launch, a recent award, a company milestone or a community initiative, we want to hear from you.

We’d love to include your stories in the next issue of Inspire. It’s a great opportunity to spotlight your achievements, raise your profile and connect with fellow Chamber members.

Submit your news item today and let’s celebrate your success together.

Deadline for submissions: 15 October 2025

Email your news to: editorial@hertschamber.com

Business Healthcare Cover with AXA Health

Herts Chamber is pleased to introduce AXA Health for its business healthcare cover. As a Chamber of Commerce member, if you take out small business health insurance with AXA, you’ll get 50 per cent off your Chamber of Commerce membership fees, up to £125 per employee covered by the plan, for up to three years.

Free access to our 24/7 health support line for all Chamber of Commerce members.

“As AXA’s UK health and wellbeing specialists, at AXA Health we will be your health partners, helping you to keep your business healthy and happy, and help your employees bring out their best selves.

“Whatever healthy looks like for you and your team, we’re here to help you get there, building a wellbeing culture throughout your organisation – no matter how big or small.

“We offer a range of cover options and benefits for you to choose from, so you can create a plan that best suits your business and your budget.”

Circadian FX

“As a Bishop’s Stortford-based company, we understand the needs of Hertfordshire businesses better than anyone. We know that it’s not just about providing the very best available rates but also giving our clients the opportunity to access our knowhow and expertise, gained over 25 years’ experience dealing in foreign exchange. This attention to ‘better service and better rates’ means that we can provide the best benefits to Chamber members.”

• Circadian FX will provide members with a free and no-commitment FX health check to identify any improvements that can be made to the member’s FX and international payments solutions

• A one-hour free consultation can be held remotely via Zoom or in person at the member’s discretion

• Due to economies of scale and sector-leading access to institutional markets, Circadian can offer members the keenest pricing and speed of execution. Each Chamber member will have access to the Circadian FX online platform and have a direct phone and email line into a highly knowledgeable account manager with decades of financial markets experience.

Circadian FX believes very strongly in promoting the circular economy and operates with corporate social responsibility at its very core. The Hertfordshire Chamber’s Keep the Heart in Herts strategy is completely aligned with this.

As such, for any business that is introduced to Circadian FX via the Herts Chamber, Circadian FX will put aside 30 per cent of any retained revenue (profit) from currency conversions carried out as a result.

Of this, half will be donated to the Chamber’s chosen charity of the year and half will be put towards the Chamber’s costs, to be spent on whatever the Chamber sees fit to further improve the offer to its members across Hertfordshire.

Holland & Holland: A unique retreat just outside London

Located just 17 miles from central London, Holland & Holland Shooting Grounds offers a truly unique experience for corporate events, team away days and private celebrations.

Set across 120 acres of beautifully maintained countryside, the venue combines the elegance of a private members’ club with the warm, accessible hospitality of a five-star country retreat, where no shooting experience is required, or membership needed.

For businesses looking to reward their team, entertain clients, or host memorable off-site meetings, the venue stands apart from conventional corporate offerings. Holland & Holland offers experiences your guests simply won’t find anywhere else. From expertly guided clay shooting to flush experiences, the activities are designed to be inclusive, fun and suitable for complete beginners through to experienced shots. You can even fire a cannon.

Why choose Holland & Holland:

Venues

• Just 17 miles from central London, quick access with a true countryside feel

• 120 acres of private, peaceful surroundings

• Fun, safe and engaging shooting activities suitable for complete beginners

• Expert instructors and all equipment provided

• Elegant lodge with AV-equipped private rooms and high-speed wifi

• On-site restaurant with seasonal British menus, BBQs and terrace dining

• Ideal for meetings, product launches, team building and celebrations

• Full or partial exclusive hire options available

• Bespoke itineraries tailored to your team’s goals and interests

• Warm, welcoming service with luxury hospitality at its core

Holland & Holland pride themselves on delivering premium hospitality at every touchpoint. Guests are welcomed into the stunning lodge, home to one of the most refined shooting facilities in the world. The interiors blend British sporting heritage with modern luxury... think roaring fires and lounge spaces designed for relaxation and connection.

The onsite restaurant and bar serve up an exceptional culinary offering, with menus that showcase British produce and seasonal favourites cooked by Joshua Hunter and his team. Whether it’s an al fresco summer barbecue with magnums of rosé on the terrace or a hearty winter lunch following a morning on the range, Holland & Holland tailors food and beverage options to suit every event. From working breakfasts to three-course dining, it ensures your team or guests are well looked after.

Holland & Holland isn’t just a shooting venue, it’s a versatile event space with the flexibility to host everything from board meetings to product launches, Christmas parties to client entertainment. It offers a range of private rooms and exclusive lodge hire options. If you’re looking to pair productivity with experience, it can create an agenda that combines focused morning sessions with thrilling afternoon activities.

Whether you’re planning an intimate team bonding session or a large-scale corporate celebration, Holland & Holland Shooting Grounds offers a setting and experience unlike any other. Easily accessible yet worlds away from the ordinary, the grounds offer the perfect escape from the boardroom, where fresh air, fine food and unforgettable experiences come together to create truly exceptional days out.

To discuss a bespoke corporate event or to arrange a site visit, the Events team would be delighted to assist.

• shooting.grounds@hollandandholland.com

• 01923 825349

• www.hollandandholland.com

Get Your Shift Together: How I Keep Chaos Down, Cash Flow Up and Profit Leaks Fixed

I’m Nicola J Barnett – business fixer, accountant, and creator of The Efficiency & Profit Framework. Yes, I’ve got the chartered accountant exams under my belt and run my own practice, Accounts & Tax Made Easy, but here’s my confession… I’d rather be knee-deep in fixing your business chaos than buried under a pile of receipts.

Don’t get me wrong – I love numbers and spreadsheets. But what really lights me up is helping business owners stop spinning plates in a whirlwind of chaos and finally have a business they enjoy running, not one that drains them every single day.

Over the years, I’ve watched brilliant entrepreneurs work themselves into the ground while profits leaked out faster than they could plug the holes.

That’s why I created The Efficiency & Profit Framework

– a proven, practical system that transforms businesses from surviving to thriving in three clear stages:

1. Analyse – Face the truth

Rip off the plaster, dig into what’s really going on in your business and your life, and confront the numbers that sting… because awareness is the beginning of transformation.

2. Optimise – Fix the chaos

When every day feels like a race you’re losing, we’ll cut the wasted effort, speed up how things get done, and keep cash flowing so you can finally breathe.

3. Achieve – SUCCESS that lasts

You’ve fixed the chaos, sorted the cash flow, and plugged the profit leaks. Now you’ve got a solid foundation to grow success that sticks — and a business ready for anything.

I’ve seen this work time and again.

Like the client whose customers were paying 90+ days late. By changing their payment terms and processes, we made cash flow predictable, freed up admin hours, and slashed stress.

Or the business losing profit through credit notes handed out as “incentives” instead of for genuine issues. One change – reviewing each credit note before it left – boosted profits by 5% overnight. I’ve helped companies uncover £50,000 in unbilled work by ditching paper chaos for digital tracking, given owners back 10 hours a week by streamlining processes, and transformed a warehouse’s customer service with regular delivery routes.

The truth is, most business owners are brilliant at what they do — but nobody taught them how to run a business for profit, stability, and freedom. That’s where I come in.

Is your finance team, and your business, in need of an Essential Partner?

That means getting a full expert finance team and a strategic partner (yes, me) without the employment bill or HR headaches - fixing the chaos, keeping cash flowing, and building a business that’s ready to grow. And now, I’m taking that expertise online. This September, I’m launching:

• The “Get Your Shift Together” Podcast – if your business feels broken, you’re not alone. Every week we dig into the real reasons things aren’t running as they should, from cash flow clogs to messy systems, and share practical, proven fixes so you can get back in control and moving forward.

• The 12-Week Business Fixing Series on LinkedIn and in my Newsletter – 12 focused weeks tackling business fixes, cash flow clogs, profit leaks, and operational headaches, with solutions you can put to work straight away.

Because life’s too short to be buried in chaos.

Nicola J Barnett | Business Fixer

Helping business owners keep chaos down, cash flow up, and profit leaks fixed.

Telephone or WhatsApp: 01992 475062

Email: hello@accountsandtaxmadeeasy.co.uk

Website: www.accountsandtaxmadeeasy.co.uk

Charity says award recognition honours staff, volunteers and families

An independent Hertfordshire charity has been shortlisted for an award in recognition of its contribution to families and communities across Watford, Three Rivers and Hertsmere.

Home-Start Watford and Three Rivers has been named a finalist in the 2025 SME Hertfordshire Business Awards, which celebrate excellence, innovation and growth within the small and medium business sector.

Home-Start’s shortlisting highlights the critical impact of its work supporting families with young children facing challenging circumstances.

Michaela Foster Osborne, Service Director of the charity, said: “We’re so proud to be named in this year’s awards. This recognition is a celebration of our volunteers, staff and the families we support. It reflects the dedication of our whole team and their unwavering belief in the power of kindness, early intervention and community support.”

The charity supports families experiencing isolation, low mental health, disability, financial pressures or domestic abuse. Through compassionate, non-judgemental support delivered by in-house trained volunteers and staff, Home-Start helps parents build confidence and give their children the best possible start in life. Their services include home visiting, family groups, counselling and tailored services.

Karen Watkin, Director of Operations, said: “We’re thrilled to be recognised among so many brilliant organisations. This nomination shines a light on the vital role the voluntary sector plays in strengthening communities. It also affirms what we see every day – that when families are supported early, children thrive.”

Awards finalist drives change through community initiatives

A dedicated advocate for community engagement has been recognised nationally for her people-first approach.

Natalie Sidey, social value manager at Hertfordshire-based construction company Willmott Dixon, is a finalist for the Community Hero award at the Design and Build UK Women in Construction Awards, a highly anticipated event that honours excellence, drives change and empowers women across construction.

Known for her people-first ethos, Natalie has made a significant impact during her eight years with Willmott Dixon. She understands the importance of aligning projects with the needs of local communities.

She said: “The community is where we work and the work we do has to be relevant. It’s not about just ticking a box –it’s about making a lasting, meaningful impact.”

Encouraged to put herself forward for the award, Natalie was surprised, but proud, to be shortlisted. For those familiar with her work, however, the recognition will come as no surprise.

Among her many achievements, Natalie leads the Hub Challenge, a programme offering students across Hertfordshire and Bedfordshire the chance to build real-world skills through a week of work experience and assessment-style activities. Her support of the charity Emmaus, which helps adults who

are homeless, vulnerably housed or at risk, further showcases her commitment to peoplefirst initiatives.

With a background in teaching, Natalie’s passion for helping others has always been at the heart of her work. She said: “It’s all about people for me. I couldn’t possibly do anything that didn’t involve supporting others or helping them realise what they’re capable of. Building strong relationships is at the centre of everything I do.”

Natalie’s recognition not only demonstrates her own dedication but also Willmott Dixon’s long-standing commitment to social value and community engagement. She said: “I’m so proud that my role enables me to make a real difference and I’m proud to be part of a company that values community involvement and enables me to support others.”

For further information about Willmott Dixon, visit willmottdixon.co.uk

Football team goes green to support tree initiative

A football club is joining an initiative to plant trees by donating money from kit sales as part of its commitment to sustainability.

Watford FC has unveiled its new 2025/26 away kit, which is made from recycled polyester and is the first sustainable shirt the team have worn. The club will donate 50p from every away shirt sale to Your Tree Our Future, a free tree giveaway programme in Hertfordshire.

A joint project between Watford Borough Council and Hertfordshire County Council, the campaign contributes to Hertfordshire’s wider goal of planting 1.8 million trees by 2030. These trees are expected to remove around 125,000 tonnes of carbon from the atmosphere over their lifetime.

The contribution from Watford FC will support new planting during the 2026/27 season, enabling the council to expand the reach of the programme and continue delivering environmental improvements across parks, residential areas and public highways.

Elected Mayor of Watford, Peter Taylor, said: “It’s fantastic that Watford FC are working with us to plant new trees locally. I’m really grateful to the club for supporting the environment in this way. They continue to lead by example –aiming for net zero by 2040 and a 50 per cent carbon cut by 2030.”

Since launching the ambitious target in 2020 to plant 20,000 trees in Watford by 2026 – a goal achieved two years ahead of schedule – the council’s tree planting achievements to date include:

• 14,000 trees distributed to residents through community giveaways in 2022

• A further 9,024 trees were claimed by Watford residents in 2023 and 5,000 in 2024 and 2025, respectively

• Almost 400 street trees planted along roads and highways since 2021

• Over 1,000 trees planted in parks to improve shade, visual appeal and biodiversity

• 158 new trees introduced in neighbourhood areas in 2025

• 3,000 saplings planted in Whippendell Wood and 100 at Lea Farm Recreation Ground in 2025

This investment has so far increased Watford’s overall canopy cover to 18.2 per cent – 2 per cent higher than the national average.

Councillor Ian Stotesbury, Portfolio Holder for Sustainability, said: “It’s so important that we all have access to thriving green spaces and we continue working to support nature. Together we can achieve so much, and I’m thrilled that Watford FC is once again showing its commitment as the original family club by helping to plant more trees across our town, benefitting both our residents and the environment.”

Tarang Panchal, Head of Procurement and Sustainability at the club, said: “We have an ambition to be one of the most sustainable, green football clubs in the UK, and the new away kit is very much aligned with this vision.”

While the scheme is currently closed for new tree requests in 2025, residents can join a waiting list to be notified when it reopens in 2026.

Legal Property Experts

Kamran Shah – Partner

RENT DEPOSIT DEEDS

A Rent Deposit Deed is a legally binding document that records the terms under which a tenant provides a sum of money (the “deposit”) to a landlord as security for the tenant’s obligations under a lease or tenancy agreement. It serves as a safeguard for landlords, ensuring funds are available to cover potential breaches of the lease by the tenant, such as unpaid rent, damages, or other costs recoverable under the lease terms.

1. Purpose and Nature

The primary purpose of a Rent Deposit Deed is to regulate how a deposit is held and applied during the term of a lease. Unlike an advance rent payment, a rent deposit remains the tenant’s money but is held by the landlord (often in a designated account) as security. It is a supplementary agreement to the lease and typically drafted as a deed for enforceability and to reflect the seriousness of the obligations.

2. Key Features

A well-drafted Rent Deposit Deed generally contains the following provisions:

• Amount of Deposit: Specifies the deposit sum, often expressed as a multiple of the monthly or quarterly rent.

• Deposit Account: Defines whether the deposit is held in a separate interest-bearing account and who benefits from any accrued interest.

• Trigger for Use: Sets out circumstances under which the landlord may withdraw funds from the deposit account (e.g., non-payment of rent, damages, failure to perform tenant covenants).

• Top-up Obligations: If funds are withdrawn, the tenant is usually required to replenish the deposit to its original amount within a specified period.

• Release of Deposit: Specifies when the deposit will be returned to the tenant, typically at lease expiry or earlier termination, provided all obligations have been met.

• Assignment or Transfer: Outlines what happens to the deposit if the lease is assigned or the landlord sells the property.

3. Legal Considerations

• Security Interest: A rent deposit is a form of security interest. Care must be taken to avoid it being classified as a charge requiring registration, particularly in corporate tenancies.

• Trust Arrangement: Often, the deposit is held on trust for the tenant, providing added protection in case the landlord becomes insolvent.

• Compliance with Statutory Rules: a deposit paid by a residential tenant under an assured shorthold tenancy must be held in a statutory tenancy deposit scheme.

• Priority Issues: In cases where the landlord has a lender, the lender’s rights may take precedence, making the drafting of the deed crucial.

Conclusion

A Rent Deposit Deed is an important tool in commercial and certain residential lease / tenancy arrangements, affording financial security to landlords while protecting tenants through clear, enforceable terms. Careful drafting ensures the deposit arrangement is legally valid, minimise disputes, and balances both parties’ interests effectively If you need legal advice, we can help.

MAKING CREDIT CHECKS CLEARER FOR 30 YEARS

Creditserve was formed in Hertford in 1995 with the aim to provide quality credit management support, in both credit reporting and debt recovery.

Directors Chris York and Laura Ferrie were both founding members of Creditserve and have overseen 30 years of trading, fulfilling that aim.

In addition to supplying thousands of clients with instantaneous online information, Creditserve can combine online credit reports on both UK and overseas companies with knowledgeable and friendly backup from the directors and General Manager, Martin Brown.

The Directors and managers have almost 100 years combined credit management experience. This gives them the ability to be able to listen and deal with each individual clients’

needs and provide effective solutions.

The Creditserve online system allows you to make informed, instant credit decisions to make sales with the comfort of a solid credit opinion. They can provide you with information on every UK limited company, instantly. Their reports give supplier payment information, debt gearing ratios, financial information and a credit opinion.

Creditserve is a recognised provided of credit information by most major credit insurers.

UK COMPANY CREDIT CHECK

Access instant company credit checks and reports on UK companies

The UK credit check packages allow you to run credit checks on any companies you work with or may work with in the future - be that customers or suppliers. Assess the risk and make informed decisions with the online business credit reporting system to drive your business forward.

Creditserve is proud to have some of the most predictive credit information in the industry and their UK credit check reports are recognised by the major credit insurers, so you can rest assured that you’re getting the best service and results. One off checks or packages are available. Call for further information.

INTERNATIONAL CREDIT CHECKS

Access international credit checks on companies in 19 European countries & the USA

Expanding your business overseas and extending credit to international businesses can be a daunting prospect. Creditserve international credit check solutions are designed to help you mitigate the risks associated with doing business across borders.

They gather data from only the most reliable sources to deliver a complete picture of your international customer or partner’s creditworthiness, providing you with the insights you need to grow your business globally. Don’t let international credit risks hold your business back and allow Creditserve to help your business succeed in today’s global economy. One off checks or packages are available. Call for further information.

AML CHECKS UK

Instant AML checks with one of the leading electronic AML verification systems in the UK

Creditserve’s instant online UK AML checks (anti-money laundering checks) allow you to confidently verify a customer’s identity, comply with anti-money laundering regulations and make the process of screening individuals instant, easy and accurate.

Make compliance easier for your business with their seamless verification experience. AML checks can confirm your subject’s identity and address by checking their passport and driving license and aid your compliance decision by verifying bank accounts and checking for adverse media, PEPs and global sanctions. Packages are available. Call for further information.

CHAMBER MEMBER

As a Hertfordshire based credit reference agency, we are pleased to offer a special 25% DISCOUNT on any of our packages with the voucher code: HERTS25 (Offer ends 31st December 2025)

To find out how Creditserve can help you and your business call them today on 01992 414222 to discuss your requirements or email sales@creditserve.co.uk for a free, no obligation online demonstration or quote from their debt collection department.

Find out why so many businesses, small and global, choose Creditserve for their credit checking and debt recovery solutions.

www.creditserve.co.uk

And relax... members enjoy networking in a calm space

Networking took on a refreshing twist in Tring as busy professionals attended a unique business breakfast event.

Hosted by Hertfordshire Chamber, the Rise, Shine, Connect –Meet Your Tring Neighbours Breakfast welcomed 50 attendees for a morning at Champneys Spa that blended meaningful networking with rest and relaxation.

Set against the serene backdrop of Champneys Spa, the event offered guests the chance to build business relationships in a relaxed, wellness-focused environment.

The revamped event format was designed to maximise the morning routine, offering a refreshing alternative to traditional networking. Attendees enjoyed a breakfast, informal mingling and guided tours of the spa’s luxurious facilities.

Following a warm welcome from the Chamber, attendees heard opening remarks from Kirsty Beard, Sales Executive at Champneys, who shared insights into the spa’s multiple services.

Also presenting was exhibitor Klara Skincare, a cosmetic supplier specialising in anti-aging products, which introduced its offerings to the room.

The morning continued with a dynamic hour of structured speed networking, giving participants the chance to make new business connections in a fast-paced and energising format.

To close, the Chamber shared updates and announcements before leaving time for one final round of informal networking, with many guests continuing conversations sparked earlier in the session.

Donna Schultz, CEO of the Chamber, said: “This was a fantastic opportunity for professionals to come together, share experiences and develop new connections – all while getting to relax and unwind in the tranquil setting of Champneys Spa.

“The feedback has been overwhelmingly positive and we’re already seeing high demand for more events like this.”

Connections made and insights shared over breakfast

A networking event offered attendees valuable insights into maximising their Chamber memberships and building meaningful professional connections.

The Chamber Members Networking and Breakfast, a bi-monthly event hosted by Hertfordshire Chamber at their offices and accredited by the British Chambers of Commerce, welcomed 38 attendees for a morning of connection and insightful information.

Donna Schultz, CEO of the Chamber, said: “The event was a great opportunity to highlight the benefits of our membership, as well as giving guests the chance to make valuable and lasting connections.”

The morning began with refreshments and informal networking, followed by a warm welcome and Chamber updates presented by Account Managers Victoria Brock and Zoe Sykes.

Their presentation outlined a range of exclusive member benefits, including:

• Free members-only breakfasts

• Discounted access to business events and award ceremonies

• Healthcare access

• Free advertising opportunities

• Free legal insurance

• Discounted travel insurance

• A variety of other business support services

They also previewed upcoming Chamber events, notably the AI Conference sponsored by Google, the University of Hertfordshire and Stevenage Bioscience Catalyst (SBC). The conference will feature guest speaker Lucy Hawking, an author, science educator and daughter of renowned physicist Stephen Hawking, who will explore the benefits and risks of AI in creative contexts.

Further highlights included an overview of sponsorship opportunities and forthcoming awards. The Chamber then handed over to event sponsors Costco, who delivered an address and also provided catering for the morning.

Each delegate was invited to deliver a one-minute pitch to showcase their business, followed by a final opportunity for open networking as the event concluded.

Donna said: “We’re so proud of the support we offer our members. It’s important that they fully understand the value of their membership and this event was a fantastic way to demonstrate that, while also highlighting the many exciting events we have on the horizon.”

Welcome to our new members

Adaobi Fertility CIC

Fertility awareness, workshops and monetary grants to help Hertfordshire couples diagnosed with infertility, who are ineligible for NHS-funded treatment.

w: https://www.adaobifertility.org.uk

a: Incubation Centre, Hatfield AL10 9EU

Adaptive Sales Group Ltd

Working primarily with organisations who want to ensure their sales function is performing properly.

w: https://adaptivesalesgroup.com/

a: 13 Hawthorne Avenue Cheshunt EN7 5BY

Diamond Members : Autolus Limited

New Members

Clinical-stage biopharmaceutical company developing next-generation, programmed T cells for the treatment of cancer.

w: http://www.autolus.com

a: Nucleus Marshgate Stevenage SG1 1FR

Berry Group (Marsh Wall Ltd)

Privately owned business, listening to your needs to provide an excellent BMW experience in a warm and welcoming environment.

w: https://www.berrybmw.co.uk/

a: Berry BMW & MINI West Drayton UB7 8JU

Bow House Centre of Dental Excellence Berkhamsted

Bow House is a luxurious dental practice in Berkhamsted High Street, more like a spa than a dental practice. Offering dentistry and dental cosmetics.

w: https://bowhousedental.co.uk/

a: 128 High Street Berkhamsted HP4 3AT

Creative Scavenger

Creative Scavenger designs nature-based activity kits for children, blending outdoor play with creativity, early learning and STEM-inspired exploration.

w: https://www.creativescavenger.com/

a: 94 Charmouth Road St. Albans AL1 4SQ

Electric Umbrella

Electric Umbrella harnesses the power of music to challenge perceptions, break down barriers and redefine societal norms.

w: http://www.electricumbrella.org.uk

e: info@electricumbrella.org.uk

ESME ENERGY Limited

ESME: Energy Storage Made Easy, saving 60 per cent on your electricity bills with battery storage and an essential part of the journey to net zero.

w: https://www.esme.energy/

a: 4 Rookery End, Hitchen SG5 3EZ

Gazelle Bookkeeping

Gazelle Bookkeeping handles your paperwork with passion, ensuring accurate records so you can focus on serving clients confidently.

w: https://www.gazellebookkeeping.com/

a: 269 Thistle Grove

Welwyn Garden City AL7 4AH

Growing Resilience in Teens (GRIT)

Growing Resilience in Teens (GRIT) is a multi-awardwinning charity supporting young people aged 11-24 to improve their mental health through group programmes and one-to-one coaching.

w: www.gritcharity.org

a: C/O Hitchin Youth Trust

Hitchin SG4 9SP

Hertfordshire LTA Limited

Herts Tennis is putting tennis and tennis clubs at the heart of the community by encouraging tennis participation and engagement for all.

w: https://hertstennis.co.uk

a: Vaughan Chambers, Harpenden AL5 4EE

Herts Disability Sports Foundation

Hertfordshire charity providing disability sport for physical and mental health benefits (and fun!) to those often excluded.

w: www.hdsf.co.uk

a: Knights Templar School, Baldock

SG7 6DZ

Irish Network Stevenage

Supporting older people in Stevenage and the surrounding areas by providing various social and exercise activities.

w: www.irishnetworkstevenage.org.uk

a: Sherma Batson Centre

Stevenage SG1 1PZ

Kier Construction

Tier 1 contractor delivering public and private developments between £10m and £150m.

a: 1 Stepfield Witham CM8 3TH

Luxford & Ward

Estate agency that believes in putting clients first. Every property is unique, and so are your goals. Taking the time to understand your specific needs to deliver personalised solutions that ensure you find the perfect property or achieve the best sale.

w: https://luxfordandward.co.uk

a: 23A Woodside Road

Welwyn AL6 0DS

Mighty Eve Ltd

Mighty Eve designs and sells the next evolution of period products. Something different. Something better. Comfort through sustainable innovation. Nothing should hold you back.

w: https://www.mightyeve.com/

a: 23 Valley Road

Hitchin SG4 8YA

MTL Support t/a Go Tribe

Go Tribe is a space for business owners who are not limited by ambition or dedication, but by time and support.

w: https://www.go-tribe.co.uk

a: 124 City Road London EC1V 2NX

Reality HR

Outsourced HR Consultancy, providing comprehensive people solutions, training, recruitment and strategic support to business owners and HR professionals.

a: 12 Oakmead Tadley RG26 5JD

Platinum Members: Rocket Paye

Award-winning, multi-accredited umbrella company, specialising in the temporary and contracted markets, while also providing professional outsourced payroll for business of all sizes across the UK.

w: https://rocketpaye.co.uk/

a: Kings Court Stevenage SG1 2NG

Seen Services

Deep expertise across commercial, industrial, energy and rail sectors, combining technical excellence with exceptional service to our clients.

w: https://seenservices.co.uk

a: The Hayloft, Unit 11 Ware SG12 8RL

Silk and Dew Ltd

Offering advanced skin care and aesthetic treatments in Welwyn Garden City. Delivering lasting results in a calm and welcoming environment.

w: https://silkanddewclinic.co.uk/ a: 41 Peartree Lane

Welwyn Garden City AL7 3UA

Smart Ventilation Systems Ltd

Smart Ventilation Systems Ltd manufactures and installs ductwork in public and private sector building projects.

w: https://www.smart-vent.co.uk/

a: Unit 2A Rear Nup End Knebworth SG3 6QJ

Stargardt’s Connected

Award-winning charity helping to raise awareness, give support and seek a cure for progressive blinding disease called Stargardt’s.

a: 54 Cuffley Hill Waltham Cross EN7 5EU

Taylor’s CBD

Taylor’s CBD specialises in premium topical products crafted with high-quality CBD, a natural antiinflammatory known for its soothing and restorative properties.

w: https://taylorscbd.com/

a: 1 Warner House Harrow HA1 3EX

The HBP Group

The HBP Group is an IT and ERP service provider for SME businesses in the UK.

w: www.thehbpgroup.co.uk

a: Kamarin Computers Ltd

Peterborough PE2 7UH

The Recover Team

Providing safe, therapeutic, work-focused environment where vulnerable adults are empowered, trained and supported in transforming unwanted furniture into desirable and saleable items, while reducing waste.

w: www.recoverteam.co.uk

a: Unit 19, Welwyn Garden City AL71AU

West Herts ABC & Educational Support CIC

Empowering the community through boxing, fitness and mentorship to inspire positive change, growth and inclusion for all.

w: www.westhertsabc.com

a: 263 St Albans Road Watford WD24 5BJ

Xela Energy Ltd

Xela Energy is an Independent Power Producer (IPP) and the UK’s leading provider of private wire renewable energy solutions.

w: https://www.xelaenergy.com/ a: 30-31 Plympton Street London NW8 8AB

JOIN US FOR OUR 90

JOIN US FOR OUR 90 BI RTH DAY TH

JOIN US FOR OUR 90 BI RTH DAY TH OPEN DAY SATURDAY 27 SEPTEM BER 11AM-3PM TH

JOIN US FOR OUR 90 BI RTH DAY TH OPEN DAY

JOIN US FOR OUR 90 BI RTH DAY TH OPEN DAY

DAY SATURDAY 27 SEPTEM BER 11AM-3PM TH

SATURDAY 27 SEPTEM BER 11AM-3PM TH

SATURDAY 27 SEPTEM BER 11AM-3PM TH

JOIN US FOR OUR 90 BI RTH DAY TH OPEN DAY SATURDAY 27 SEPTEM BER 11AM-3PM TH

Celebrating 90 years of beautiful homes

Celebrating 90 years of beautiful homes

Celebrating 90 years of beautiful homes

EXCLUSIVE SPECIAL OFFERS

EXCLUSIVE SPECIAL OFFERS

Celebrating 90 years of beautiful homes

Celebrating 90 years of beautiful homes

EXCLUSIVE SPECIAL OFFERS

Available only to those attending on the day

Available only to those attending on the day

EXCLUSIVE SPECIAL OFFERS

EXCLUSIVE SPECIAL OFFERS

Available only to those attending on the day

LIVE COOKING from Neff & Siemens

LIVE COOKING from Neff & Siemens

Available only to those attending on the day

Available only to those attending on the day

LIVE COOKING from Neff & Siemens

LIVE COOKING from Neff & Siemens

LIVE COOKING from Neff & Siemens

CUPCAKE MASTERCLASSES by Signature Cakes by Selin

CUPCAKE MASTERCLASSES by Signature Cakes by Selin

CUPCAKE MASTERCLASSES by Signature Cakes by Selin

Fantastic PRIZE DRAW Giveaway

CUPCAKE MASTERCLASSES by Signature Cakes by Selin

CUPCAKE MASTERCLASSES by Signature Cakes by Selin our PRIZE DRAW Giveaway Food & REFRESHMENTS

See our BRAND NEW KITCHEN & BATHROOM DISPLAYS

See our BRAND NEW KITCHEN & BATHROOM DISPLAYS Fantastic PRIZE DRAW Giveaway

Food & REFRESHMENTS

Food & REFRESHMENTS

Dobsons

See our BRAND NEW KITCHEN & BATHROOM DISPLAYS Fantastic PRIZE DRAW Giveaway

CUPCAKE MASTERCLASSES by Signature Cakes by Selin See our BRAND NEW KITCHEN & BATHROOM DISPLAYS Fantastic PRIZE DRAW Giveaway

FREE Parking

Food & REFRESHMENTS

FREE Parking

Food & REFRESHMENTS

FREE Parking

See our BRAND NEW KITCHEN & BATHROOM DISPLAYS Fantastic PRIZE DRAW Giveaway Food & REFRESHMENTS FREE Parking

FREE Parking

FREE Parking

Dobsons £100 Voucher for attending! (one per household) only to attending day LIVE COOKING from Neff & Siemens

Dobsons £100 Voucher for attending! (one per household)

£100 Voucher for attending! (one per household)

Dobsons £100 Voucher for attending! (one per household)

Dobsons £100 Voucher for attending! (one per household)

2025 marks 90th anniversary of family business

Cheshunt-based Dobsons was originally founded by Frank Dobson in 1935 as a general builders and joiners, with a dedicated joinery workshop on the Turners Hill site where the company remains to this day.

Frank was followed into the business by his son, also Frank, and during the early years Dobsons formed part of an emergency repair group carrying out repairs to many buildings damaged in London during World War II.

During the sixties and seventies, following the addition to the business of son Paul and grandson Nigel, Dobsons developed the business into shop fitting, fitting out many of the early local supermarkets and building societies.

The eighties saw the beginning of the transformation of Dobsons into the domestic home improvement company that they are today, with the appointment of grandson Tim in 1980. The following year saw the opening of the first showroom on the site, a window and door centre, which saw the company move away from timber joinery into the newly founded UPVC market.

Dobsons continued to expand over the years into roofline and conservatories and in the early nineties Dobsons decided to venture into the interior home improvement market for the first time, adding fitted kitchens and bedrooms to their portfolio.

The noughties saw Dobsons further expand into bathrooms and most recently home renovations. During this time the fourth generation of family took over its management, with great-granddaughter Helen and fellow directors Matthew Rowlandson and Kevin Milne at the helm.

Dobsons believe this diversification, along with their commitment to customer service and quality products, has been the key to their success over the years.

They are constantly looking for ways to improve their business and ensure their Cheshunt showroom is always kept up to date with the latest trends.

Another factor in their success is their loyal and dedicated staff, most of who have been with the company for many years. Dobsons specialise in carrying out high quality projects, individually designed and project managed from start to completion for a perfect seamless finish.

To celebrate this special year Dobsons are holding a birthday celebration on Saturday 27th September from 11am – 3pm at their Turners Hill showroom.

Events on the day include;

• Live cooking from Neff and Siemens chef

• Cupcake decorating sessions by Signature Cakes by Selin

• Exclusive special offers available only to sales appointments booked on the day

• £100 voucher off future orders for everyone attending

• Fantastic prize draw

• See their amazing new kitchen and bathroom displays

• Refreshments

• Free parking

Dobsons would love it if you could join them for their celebrations whether you are a previous customer or looking to start a new home project. It’s a great opportunity to see their recently renovated showroom with brand new displays and shopfront.

For more details contact Dobsons on 01992 623066 or visit www.dobsonshome.com

Law firm celebrates high-net-worth ranking

A Hertfordshire law firm is celebrating a milestone achievement after surpassing its previous performance in the prestigious Chambers High Net Worth Guide, securing three new accolades and further cementing its reputation as a go-to legal adviser for high-net-worth individuals.

Debenhams Ottaway, a multi-service law firm headquartered in St Albans, received glowing recognition for its highly respected family law and private wealth teams.

Among the notable highlights:

• The family law team entered the UK-wide rankings for the first time.

• Natalie Lester and Rachel Hyndman were individually ranked for their exceptional work.

• Susan Glenholme and the private wealth team maintained their top-tier ranking for the ninth consecutive year.

The Chambers High Net Worth Guide is an internationally recognised benchmark that ranks the world’s leading private

wealth law firms and advisers. Produced by Chambers and Partners, a leading independent legal research company operating across 200 jurisdictions, the guide is based on in-depth interviews and feedback from clients and peers.

Debenhams Ottaway has said it is proud to advise generations of families, high-net-worth individuals and business leaders across a broad range of private client matters.

Managing Partner, Susan Glenholme, said: “This is an outstanding achievement for Debenhams Ottaway. I am endlessly proud and congratulate each of the wonderful team members who have earned this accolade.

“I am grateful to the many clients, contacts and fellow members of the legal community who have taken the time to provide feedback that has resulted in the glowing Chambers High Net Worth rankings highlighting our friendly manner, responsiveness and knowledge – which is a testament to the culture of excellence that we continue to strive for.”

Health and Herts go hand-in-hand

A

growing number of food businesses across Hertfordshire have been recognised for their efforts to offer healthier food options and adopt sustainable practices,

as the industry sees a rise in accreditations from Hertfordshire County Council

The Hertfordshire Responsible Food Award celebrates businesses that promote healthier eating habits and reduce the environmental impact of their business, key priorities as more companies align with public demand for better food and greener operations.

Businesses that achieve accreditation benefit from a range of incentives, including funded food hygiene training, exclusive supplier discounts and free advertising and promotion.

Councillor Ajanta Hilton, Hertfordshire County Council’s Executive Member for Public Health and Community Safety, said: “This scheme is all about helping customers to make healthier food choices.

“It is great to see that Hertfordshire is in step with the Government’s recent announcement of a 10-year health plan to help tackle the obesity epidemic, which encourages businesses to make the healthy food choice the easy choice for consumers.

“There are worryingly high numbers of people in Hertfordshire living with excess weight and obesity and the Herts Responsible Food Award aims to help food businesses to adopt simple changes which can have a big impact, such as switching to healthier cooking oils, reducing sugar and salt content and recycling food waste.”

There are three levels of award available – gold, silver and standard. The list of businesses achieving accreditation are:

• Gold: High Leigh Conference Centre (Broxbourne), SOKA Catering and Events (East Herts), Mudlarks Cafe (East Herts), The Weeping Chef (Stevenage), Aramark at the University of Hertfordshire (Welwyn/Hatfield).

• Silver: Inn on the park (St Albans), Halseys Deli (North Herts).

• Standard: Pizza Wow (Broxbourne), Cha Kulcha (Stevenage).

One of the gold award holders, SOKA Catering and Events, was the first East Herts business to receive an HRFA, impressing the food award team with their use of local and seasonal produce, their wide variety of healthy options available and their use of whole, unprocessed foods.

Henry and Natalie Jacob, founders of SOKA Catering and Events, said: “Creating menus that promote healthy eating has always been something we are passionate about, as well as limiting our waste, sourcing locally and supporting small producers.

“We believe all of these efforts result in a better product for our clients and we continue to strive for more sustainable practices that limit our impact on the environment and provide our customers with delicious, healthy food.”

Another gold accredited business, Mudlark’s Cafe, was recognised for its commitment to using locally grown and seasonal food. The cafe, which was the very first business in 2025 to receive an HRFA, offers a wide variety of vibrant and healthy food options and caters to multiple dietary requirements.

Victoria Boscomb, former CEO of Mudlarks, said: “At Mudlarks, we are passionate about diets that are in line with nature and full of fresh fruit and vegetables.

“Our allotment vegetables are only transported a mile from the allotments to the cafe, have no packaging and are delivered fresh in reusable containers, which means we have no environmental impact through plastic waste and minimal impact as a result of transport.”

As more businesses focus on healthy eating and sustainability, the number of accreditations across Hertfordshire is expected to continue rising, with more businesses being recognised for their commitment to customers’ wellbeing.

Redwood’s new CITO to lead digital innovation and strengthen cybersecurity

Redwood Bank has appointed Simon Goodyear as its new Chief Information and Technology Officer (CITO) as it reinforces its strategic focus on technology, data excellence and operational efficiency.

This appointment marks a pivotal moment in Redwood’s technology journey, as the Bank sets its sights on harnessing data, enhancing customer and colleague experience and reinforcing its digital and cybersecurity position.

Simon brings a wealth of experience in financial services technology, having held senior leadership roles in lending and finance sectors. At JBR Capital, he led critical technology initiatives and played a central role in preparing the organisation for a successful sale.

Now, as he joins Redwood Bank, he is focused on transformation, growth and creating a more agile and automated operating model.

Simon said: “Joining Redwood is both a professional challenge and a personal opportunity. The culture here is genuinely collaborative and driven, and that’s what drew me in. My aim is to help Redwood enhance what it already does so well – particularly its customercentric, manual underwriting approach – while using technology to remove friction, streamline processes and unlock valuable insights through data.”

Simon’s approach aligns closely with Redwood’s values. While the bank is known for its personalised service and manual underwriting, he sees technology as a means of amplifying human value, not replacing it.

“Technology should enable people to focus on where they can add the most value,” he added. “By eliminating low-value manual tasks and improving access to high-quality data, we can

empower our teams to make even better decisions – and serve our customers even more effectively.”

Simon will also lead a comprehensive review of Redwood’s data strategy, internal IT capabilities, cybersecurity infrastructure and use of AI. He believes that effective AI begins with great data and robust governance and is committed to building that foundation while managing risks in this rapidly evolving space.

CEO and Co-Founder Gary Wilkinson welcomed Simon’s appointment. He said: “Simon brings a rare blend of technical expertise, strategic thinking and a people-first mindset. As Redwood continues to grow, it’s critical we have the right leadership in place to modernise our infrastructure while staying true to our identity. I’m delighted to welcome him to the team.”

Simon is also an advocate for fostering a “culture of curiosity” within his teams –encouraging innovation, thoughtful risk-taking and continuous improvement. A former rugby player and now an active youth rugby coach, he draws on team-building principles both inside and outside the office.

For further information, visit www.redwoodbank.co.uk

Herts solicitors celebrate qualification of two rising talents

Two newly qualified solicitors are beginning the next chapter of their legal careers, thanks to a rigorous training programme at a Hertfordshire solicitors.

Following the successful completion of their training contracts with Machins Solicitors, Amelia Chivers and Bradley Ramsay have now qualified into their respective departments.

The progression marks an important milestone in their careers and highlights the breadth of experience gained through the firm’s training programme.

Kathryn Ainsworth, Managing Partner at Machins, said: “We’re incredibly proud of Amelia and Bradley as they take this important step in their legal careers. Our strength lies in our people, and they embody the integrity and trust that define our firm. We’re excited to see what they’ll achieve next.”

Amelia joined Machins in October 2022 and has qualified into the company commercial department, where she will support clients with a range of business-related legal matters, including commercial contracts and corporate transactions. Her training included placements in private client, public family, dispute resolution and company commercial.

According to Machins, a standout moment came while she was working in dispute resolution and represented a client in court, an unexpected but rewarding experience that helped build her confidence and broaden her skills. Amelia is currently taking a well-earned summer break after six years of study and training. On her return, she’s looking forward to continuing her development within the company commercial team.

Jon Alvarez, Partner, commercial department, said: “Amelia is laser-focused on what needs to be done and achieved and I believe that our clients and referrers will be well looked after by her. She will initially focus on corporate governance, business sales and purchases and commercial contracts. I wish Amelia every success. I shall endeavour to support her as she starts her life as a qualified lawyer as one never knows, she may play a vital part in my future!”

Bradley joined Machins in July 2022 as a paralegal in the company commercial team before starting his training contract in 2023. He has now qualified into the dispute resolution department, where he will focus on property litigation. His training included placements in dispute resolution, private client and commercial property.

A defining part of his training was being trusted to take the lead on managing client files, which offered a real sense of responsibility and gave him invaluable insight into the practical realities of life as a solicitor. Bradley is looking forward to building on this foundation as he begins his career in litigation.

Neil O’Callaghan, Partner, dispute resolution department, said: “We are delighted that Bradley, having successfully completed his training contract with Machins, will join the dispute resolution team. He will be specialising in property disputes, including residential repossessions, commercial evictions and forfeitures and statutory lease renewals.”

July Chamber Lunch

Networking with a wild side

Members of the Hertfordshire business community were treated to a memorable afternoon of networking, inspiration and culinary delights in a unique setting

Hosted by Hertfordshire Chamber and organised by Mary Sykes, Corporate Relations at the Chamber, the event at Hertfordshire Zoo offered local professionals a chance to connect, collaborate and explore new business opportunities in a distinctive environment.

Guests enjoyed a two-course buffet lunch while networking with fellow Chamber members, guests and exhibitors. Attendees also had the opportunity to browse exhibition stands hosted by Broxbourne Enterprise Centres, FreshStance IT, One YMCA and Naomi Haynes Financial Planning, gaining valuable insights into local services and initiatives.

The event was sponsored by Pharmaron UK Ltd, Hertford Regional College and Broxbourne Borough Council, whose support helped make the day both engaging and impactful. As part of the experience, guests were also granted access to the zoo, offering a unique chance to explore first-hand the conservation work and animal care efforts happening at the venue.

A standout moment of the afternoon came from guest speaker Lynn Whitnall, CEO of the zoo and Trustee of The Big Cat Sanctuary. Lynn shared her inspirational story, from running marathons while undergoing cancer treatment, to climbing Mount Kilimanjaro and raising vital funds for wildlife conservation across the globe. Her commitment to protecting endangered species, educating future generations and making a lasting impact in animal welfare deeply resonated with attendees.

Donna Schultz, Chamber CEO, said: “We were delighted to host our July Chamber Lunch in the truly unique setting of Hertfordshire Zoo. The event was a wonderful celebration of connection, collaboration and inspiration – bringing together professionals from across the region to engage with one another and support a great cause.”

The Chamber Lunch at Hertfordshire Zoo was a great example of how hosting events in unusual settings can make a real impact.

We were delighted to host our July Chamber Lunch in the truly unique setting of Hertfordshire Zoo. The event was a wonderful celebration of connection, collaboration and inspiration – bringing together professionals from across the region to engage with one another and support a great cause.

Donna Schultz, CEO of Hertfordshire Chamber

July Chamber Lunch

Fundraising agency boss eyes up ‘hat-trick’

Hertfordshire business leader

Laura Pearce has completed her second marathon-length charity walk, raising more than £2,500 for Cancer Research UK.

The Cotswolds 26-mile Big Hike took place in temperatures topping 32 degrees, with Laura covering more than 61,000 steps over tough terrain.

The Managing Director of Strand completed a similar challenge in 2024 for Alzheimer’s Society, raising more than £2,000. She’s now toying with the idea of a third challenge next year to “make it a hat-trick”.

She said: “These challenges always start with bad news. I sign up because someone I care about is going through something unthinkable and I want to do something that helps.

“This one was especially personal. I was walking for family, friends, colleagues and clients – some in treatment, some we’ve lost and some showing more strength than I could ever put into words.

“You carry those people with you. As the hills get steeper and your legs start to go, it’s thinking about them that keeps you moving.”

Laura credits her two dogs with helping her keep up the miles, while her team at Strand quietly back her every step of the way.

Editorial Manager Julie Palmer said: “We’re all incredibly proud of Laura. She’s always up for a challenge and has now raised more than £4,500 for two incredible charities while the rest of us watch on in awe.”

Laura is not ruling out a third challenge in 2026: “I said I’d take on one a year… so who knows? A hat-trick might be on the cards.”

Laura’s fundraising page is still open for donations: https://fundraise.cancerresearchuk.org/page/lauras-big-hike-115

Accountants lead defibrillator initiative to boost public safety

A Hoddesdon accountancy practice has supported the installation of a public access defibrillator to bring accessible emergency equipment to local communities.

The initiative was led by HB Accountants in partnership with local charity, Hearts for Herts, and a donation from Plumpton House landlord, Clive Martin.

HB Accountants provides valuable advice, expertise and networking opportunities across the Hoddesdon and wider Hertfordshire area. This latest initiative reflects the company’s community-first ethos and their strong commitment to public safety.

The defibrillator is located outside HB Accountants’ offices at Plumpton House, in the Rye House area, and is available 24/7 to anyone in need. It provides the ability to deliver a vital shock to someone in cardiac arrest, significantly

increasing the chances of survival before emergency services arrive.

Karen Chase, Director at HB Accountants, said: “Time is critical when someone goes into cardiac arrest, every second counts. This installation reflects our ongoing commitment to community wellbeing and our belief in doing what we can to make a difference.”

HB’s fundraising also had personal inspiration driving their mission.

Catherine Hill, fellow director at HB Accountants, was inspired to act after her father’s life was saved by a defibrillator.

She said: “This is personal for us. Without immediate access to a defibrillator, the outcome for my dad could have been tragically different. We wanted to make sure that same life-saving opportunity is available right here in Rye House.”

With a mix of homes, businesses and high footfall, the Rye House area was

identified as a strategic location for the equipment. The defibrillator is registered with the East of England Ambulance Service, ensuring that 999 operators can direct people to it instantly in an emergency.

Residents and businesses have been encouraged to take note of its location and to learn CPR and defibrillator use through available training.

HB Accountants held an event to mark the unveiling of the new defibrillator to help raise awareness of its presence in the community.

Karen said: “We may never know whose life this defibrillator will save, but we do know it’s ready, it’s here and it matters. Our community deserves to feel safe and supported, and this is one of the many ways we’re working to make that happen.”

Hemel Hempstead’s Hillbuster gears up to tackle homelessness

One of the South-East’s biggest cycling events has returned to Hemel Hempstead to raise vital funds for a homelessness charity.

Cyclists from across the Home Counties, London and beyond will head to Gadebridge Park on 21 September for the much-anticipated Hillbuster, a challenging and scenic ride through the rolling Chiltern Hills and surrounding countryside of Hertfordshire, Bedfordshire and Buckinghamshire.

All proceeds will support DENS, a charity headquartered in Hemel Hempstead that has been working since 2003 to support individuals facing homelessness, poverty and social exclusion in Dacorum. DENS helps people secure long-term housing and rebuild their lives through tailored support and community engagement.

Organised in partnership with British Cycling, this year’s event features a new 150k route, along with returning 120k, 100k and 60k options, designed to appeal to cyclists of all abilities.

Riders can look forward to chip timing, well-stocked feed stations and a buzzing event village where they can relax and celebrate their achievement.

Charlie Cadogan, a Kings Langley resident, is excited to take on the new 150k route as he marks his sixth time participating in the Hillbuster.

He said: “Wherever a longer route takes us, there is going to be more stunningly glorious countryside to ride through. I love the challenge, it’s very social and it’s very well organised. It’s lovely to see the better side of humanity as the cyclists and marshals look out for each other.”

Community and Events Manager at DENS, said: “The DENS Hillbuster has grown to become a standout fixture in the local cycling scene. We’re expecting this year to be our biggest yet, with hundreds of passionate cyclists from around the nation joining us and using their pedal power to help rebuild lives.”

Cyclists can book their place for the DENS Hillbuster now at www.dens.org.uk/cycle.

Local heroes celebrated for community impact across Herts

A Hertfordshire charity that supports children with mental health challenges, learning disabilities and facing family hardship has named its joint heroes of 2025.

Helping Herts, which works with 12 local children’s charities, has recognised Charlie Ramnani and Scott Walker for their efforts in improving wellbeing and building stronger communities in Bishop’s Stortford and Sawbridgeworth.

Each year, the charity shines a light on individuals who go above and beyond to support their communities. This year’s awards saw over 90 nominations for truly inspiring local heroes and, after a public vote and much deliberation, the joint winners were announced.

Charlie has created two popular wellbeing programmes –Stroll for Your Soul and Happiness Circles. These initiatives provide a safe and supportive space for women to walk, talk and share experiences, helping to tackle isolation and build stronger connections.

One of Charlie’s nominators said: “She embodies the very best of community spirit and deserves celebration for her remarkable contributions.”

Scott, a personal trainer, has been organising free community walks several times a week for over a year, helping people stay active, make friends and improve their mental health.

A supporter said: “Scott tirelessly arranges new walks, retains favourite ones and keeps us motivated. He really deserves this award for all the hard work he puts in.”

The charity celebrated both winners for the life-changing support they offer through movement, connection and kindness.

Gordon Morrison, Co-Founder of Helping Herts, said: “It’s been brilliant to see so many nominations and votes this year – a big thank you to everyone who got involved. Our heroes are a reminder that simple, consistent acts of kindness can have a huge impact.”

Jim Tatchell, fellow Co-Founder, said: “Helping Herts Heroes is about recognising everyday people making an extraordinary difference – and Charlie and Scott do just that. Whether it’s encouraging people to get outdoors, creating safe spaces for connection or simply showing up week after week for others, their impact is huge. We’re so proud to celebrate them as our heroes this year.”

Nicky Maxwell,

Laying foundations for the future with award win

A construction club has been recognised for its support of students in annual college awards.

The Herts & Beds Constructing Excellence Club (HBCEC) was named Employer of the Year at the Oaklands College Employer Celebration event. The club, a forward-thinking forum promoting best practice and continuous improvement in the construction industry across Hertfordshire and Bedfordshire, was celebrated for its meaningful collaboration with the college.

The award highlights the opportunities HBCEC has provided to students, including work experience placements, event sponsorship and site visits alongside club members, all of which have helped students gain valuable insights into the construction industry and make industry connections.

As part of the wider Constructing Excellence movement in the UK, the club brings together professionals from various sectors of the construction industry to collaborate, share knowledge and drive positive change.

It regularly hosts events such as technical talks, site visits and panel discussions, offering networking opportunities with consultants, contractors, suppliers and clients.

Run entirely by volunteers for the benefit of its members, HBCEC prides itself on being a platform for learning, leadership and industry connections. Its collaboration with Oaklands College reflects its strong commitment to supporting both the next generation of construction professionals and the wider industry.

Design studio awarded for championing student creativity

An independent creative studio has been recognised for its commitment to helping young people prepare for their future.

D5 Design was named Innovation and Creativity Partner of the Year by Oaklands College in St Albans. The award was presented at the 2025 Oaklands Training and Development Employer and Apprenticeships Celebration event at the college’s Borehamwood campus.

The event brought together Oaklands’ employer partners, apprentices and staff to celebrate the vital role that education, training and partnership play in shaping strong and sustainable futures for young people.

Specialising in science communications, D5 Design offers a wide range of creative services and solutions including graphic, website, 3D and event design. Through its partnership with Oaklands College, the studio gave more than 100 students across science, engineering and ICT courses the chance to take part in a real-world, employer-led project.

The project introduced students to advanced technologies such as virtual, augmented and mixed reality, and

demonstrated how these cutting-edge tools can be used to create interesting, informative and engaging product narratives.

Students were also given the opportunity to participate in subject-focused projects, join in workshops and gain valuable and employable skills along the way, such as teamwork, communication, time management and presentation.

Rebecca Slough, Managing Director of D5 Design, said:

“We’d like to thank Oaklands College for choosing us as their Innovation and Creativity Partner of the Year.

“We’re all about sharing the relevance and impact of good creative science and technical communications – a vital tool for getting new innovations off the design table and out of the lab.

“We’ve had great fun running live briefs and workshops with the Oaklands students. This real-world experience helps them build important toolkits that will stand them in good stead in the future and get their ideas and innovations off the ground. We’re already looking forward to the next academic year.”

Peter Smits

Managing Director

Ashbourne Insurance Services Limited

What do you do?

As Managing Director, I see it as my responsibility to ensure that all stakeholders understand the direction, ethos and vision for the business. Much of my time is taken up with regulation and compliance; however, I am hands-on with all parts of the business to provide support and guidance where necessary.

I am a great believer that culture is key and that this starts from the top if you want to maintain growth and brand loyalty.

Who do you work for?

Ashbourne Insurance is a third generation, family-run, general insurance broker established 45 years ago. We are independent, meaning that we are free to search a wide panel of insurers to secure cover tailored to your specific needs at a price to suit your budget. Every recommendation we make is based on our understanding and advice, aimed at giving you, the policyholder, complete peace of mind.

Why did you join the Chamber?

I believe that it was over 15 years ago that we first joined just after I, my wife Sarah and brother-in-law Matthew bought the business from our founder, their father, the late Richard Hunt. At the time we wanted to expand our network of local suppliers to ensure we had trusted advisers and the best chance of continuing a successful business in an ever-changing market.

How has it helped your business network?

Having already been established in the local area for quite some years, it wasn’t about attracting new prospects, although the membership has granted us some valued new customers for which we are very grateful. The priority was to get to know and work closely with a trusted network of advisers that could aid our business growth and we continue to benefit from this over 15 years later.

What advice would you give someone starting out?

Have a vision for what you want to achieve and keep reviewing this as your business changes and evolves. Never be afraid to ask questions; you won’t start out with all the answers and there is always someone else that has been through similar, and their experience could prove invaluable. Finally, always remember that your clients don’t care about you until they understand how much you care!

What do you think is the biggest challenge affecting running and growing a business?

I think that staffing is a major challenge to any business and the landscape has definitely changed post-pandemic. For our business, one that is relationship-based, staff that are engaging, credible and knowledgeable are key to our continued success. Another challenge is disrupters in our industry, using AI and the internet to circumvent the experience and understanding that is gained over 45 years trading - buyer beware!

I think that staffing is a major challenge to any business and the landscape has definitely changed post-pandemic. For our business, one that is relationship-based, staff that are engaging, credible and knowledgeable are key to our continued success.

What support do you want from Government?

Regulation and compliance is a challenge for smaller, regional independent brokers that have the same demands as multinational, corporate entities. Maybe a tiered system would be fairer and more bespoke. In addition, I think SMEs could do with some help and assistance in better understanding AI. We adopt and apply some of the technology to improve systems and processes; however, more could be done to remove barriers to better learning and development.

How confident are you your business will grow in the next year?

We are projecting growth and early signs for this financial year are positive; however, I can’t help but think some of this growth might be offset against what plans the Government has to sustain the economy. We’re not about growth for growth’s sake; however, I do believe that more and more people, commercial clients especially, are looking for peace of mind alongside value for money with their insurance solution and this puts us in a good place.