Issuu

JANUARY - FEBRUARY 2026

inspire.72

Hertfordshire Chamber’s landmark AI Conference

Inspirational Leader Laura Pearce, Managing Director of Strand, on building a no-nonsense agency for a new era of leadership.

Spotlight Focus Welwyn Hatfield, one of Hertfordshire’s most dynamic and distinctive boroughs.

Patron Focus Professor Anthony Woodman, Vice-Chancellor and Chief Executive of University of Hertfordshire, explains how the Chamber is a powerful platform for collaboration.

The business magazine of Hertfordshire Chamber of Commerce

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16 34 42 Publisher Ian Fletcher Benham Publishing Limited Aintree Building, Aintree Way, Aintree Business Park, Liverpool L9 5AQ Tel: 0151 236 4141 Fax: 0151 236 0440 admin@benhampublishing.com www.benhampublishing.com

inside

inspire.72 5-10

AI Conference

Chamber News

Members News

16-17

Spotlight Focus

18-19

Christmas Lunch

20-21

Inspiring Herts Awards Launch

Women in Leadership Conference

24-27

Chamber Events

28-29

Silver Members Networking Breakfast

30-31

Gold Members Networking Breakfast

34-35

Patron Focus

Business Advice

Membership Benefits

Venues

Inspirational Leader

Members News

46-47

Heart in Herts

48-49

New Members

51-52

Members News

BCC

57-59

Members News

Last Word

Hello and welcome to the latest edition of Inspire.

incredible experience to be CEO of this amazing Chamber

welcome Welcome to the first issue of Inspire for 2026. It feels like just a moment ago we were welcoming in 2025. And what a packed year that was. You can read about some of the events that brought the year to a close over the following pages. One of the biggest successes towards the end of the year was our AI Conference. We had some incredible speakers and an eager audience, all wanting to hear about what AI means for them and their businesses. You can read about what was discussed and enjoy the fabulous photos on pages 5-10. The next big event for us will be the Women in Leadership conference in March, another opportunity for everyone – and we mean everyone – to come together to celebrate the incredible women who make a difference in our business community, day in, day out. You’ll find details on page 23. Of course, as most of you will have heard, I will be stepping down from my role at the Chamber in spring. For me, the time is right to move on to new pastures and explore new opportunities. It has been the most incredible experience to be CEO of this amazing Chamber, especially through the centenary year, and I am very proud to have had this chance to make a difference for our members. I am still here for a while and will continue to work hard on your behalf before I hand over the reins. Enjoy Inspire and have a successful 2026. Donna Schultz CEO Hertfordshire Chamber of Commerce

Advertising and Features Karen Hall Tel: 0151 236 4141 karen@benhampublishing.com

Editorial and General Enquiries Hertfordshire Chamber of Commerce York House, Salisbury Square, Old Hatfield, Herts, AL9 5AD

Production Manager Mark Etherington Tel: 0151 236 4141 mark@benhampublishing.com

Tel: 01707 502180 enquiries@hertschamber.com www.hertschamber.com

Media No. 2185

It has been the most

INSPIRE

Published January 2026 © Benham Publishing and Hertfordshire Chamber of Commerce

Disclaimer: Inspire is published for Hertfordshire Chamber of Commerce and is distributed without charge to Chamber members. All correspondence should be addressed to Hertfordshire Chamber of Commerce. Views expressed in Inspire are not necessarily those of Hertfordshire Chamber of Commerce. Reprinting in whole or part is forbidden except by permission. ©2026. Please note that submitting an article does not guarantee publication. Whilst every effort is made to ensure the accuracy and reliability of material published in this journal, Benham Publishing and its agents can accept no responsibility for the veracity of claims made by contributions in advertising or editorial content. Benham Publishing cannot be held responsible for any inaccuracies in web or email links supplied to us.

Inspire 72 3

Advertising Feature

SHAPING THE AI FUTURE

The University of Hertfordshire supported a landmark AI conference this month, examining how artificial intelligence is changing the way we work, communicate, and do business.

Pete Gooden, Director of Research and Enterprise Services at University of Hertfordshire, said: “As a leading University championing innovation and collaboration, we are proud to support the Hertfordshire Chamber of Commerce’s AI conference, which brings together academia, industry, and technology pioneers to explore how artificial intelligence is reshaping the way we live and work. “At the University of Hertfordshire, we are dedicated to harnessing AI’s potential to enhance lives, drive productivity, and inspire the next generation of digital talent. This event reflects our ongoing commitment to shaping a future where technology empowers people, businesses, and society.”

The event at The Fielder Centre in Hatfield Business Park brought together business leaders, technology pioneers, educators, and innovators for a day of inspiring talks, practical workshops, and immersive exhibitions.

ground floor is equipped with advanced robotics platforms, including care robots for assisted living. The facility enables researchers, academic groups, and industry partners to explore and test new ways to enhance collaboration between humans and robots.

Themes included harnessing the power of AI to unlock significant productivity gains and creative workflow as well as opportunities and ethical challenges this technology presents.

Funded by the Engineering and Physical Sciences Research Council, the Robot House’s

Alongside Herts, the 2025 conference was sponsored by Google, which has recently established a data centre on a 33-acre site in Waltham Cross, and Stevenage Bioscience Catalyst, a nationally recognised life sciences hub bringing together academia, biotech, and pharma to foster collaboration.

We are a modern, dynamic and enterprising university, making an impact regionally, nationally and globally. Visit our website to find out more about the University’s Research and Enterprise Strategy 4 Inspire 72

Across its curriculum, AI and robotics are embedded not as standalone technical subjects but as interdisciplinary capabilities spanning computer science, engineering, health, creative industries and agriculture. Students engage in hands-on learning using real datasets, robotics platforms and simulation environments, ensuring graduates are technically proficient, ethically aware and industry-ready.

Herts academics Dr Cristoph Salge, Reader in Artificial Intelligence in Games, and Dr Patrick Holthaus, Reader in Interactive Assistive Technology in the Robotics Research Group, presented at the conference, highlighting AI’s potential to drive innovation. Attendees explored exhibition stands featuring local startups, AI innovators, and the University’s interactive ‘Robot House Immersive Experience’ - a virtual glimpse inside the Robot House, a four-bedroom home near the College Lane campus transformed into a cutting-edge human-robot interaction research facility.

The University of Hertfordshire is at the forefront of responsible and applied artificial intelligence through a distinctive integration of teaching, research and innovation.

Crucially, the University’s AI agenda is closely aligned with enterprise and public benefit. Through industrial collaborations, such as Knowledge Transfer Partnerships, research is translated into practical tools that improve healthcare processes, empower mobility, and enhance sustainable food production. Together, these activities illustrate a coherent vision: AI that is applied, ethical and humancentred, delivering tangible benefits for society, industry and future graduates.

‘Maybe we’re in an era where Picasso is wrong’ Inside Hertfordshire Chamber’s landmark AI Conference Scary. Exciting. Mind-bending. Those feelings lingered long after the doors closed on a landmark AI conference designed to help business leaders not only understand artificial intelligence, but learn how to use it responsibly, strategically and creatively. Approximately 200 members of the business community gathered at the Fielder Centre in Hatfield for what organisers described as “more than a series of talks”, but rather a “collaboration hub” – a space where optimism and unease met in equal measure. With AI advancing at a pace that outstrips most people’s ability to make sense of it, the

Hertfordshire Chamber’s AI Conference set out to ask a simple but pressing question: are we equipped for what comes next? CEO Donna Schultz set the tone early, calling Hertfordshire a “thriving hub of innovation” and emphasising the goal of using AI as a “force for good”, a tool to build a “smarter, more connected future”. But it was keynote speaker Dr Robert Smith who provided the day’s defining provocation, invoking Picasso’s famous line: “Computers are useless. They can only give us answers.” Was Picasso right? Or are we at a turning point?

Inspire 72 5

Is AI creative or just clever? Dr Smith, scientist, technologist and author, opened with the central question of his talk: “Is AI a Creative Revolution or a Derivative Hype?” A roomful of raised hands voted for the latter. And in some ways, they weren’t wrong. AI, Robert pointed out, is fundamentally derivative. Its outputs are limited to what it has been trained on. It can remix, reassemble and re-express, but it cannot originate in the way humans do. Referring to the recent paper The Potemkin Understanding in Large Language Models, Robert explained that AI systems can appear to understand concepts while lacking any true conceptual grasp. This illusion of intelligence (called the ‘Potemkin understanding’) is one of AI’s most persistent and misunderstood limitations. AI can generate. But it cannot understand. And understanding, Robert argued, is the real seat of creativity. Yet this isn’t a dismissal of AI’s potential. He reminded the audience that AI is not a sudden invention. “Incredible technologies have always been called AI,” he said, highlighting that artificial intelligence, in various forms, has been evolving for more than 70 years. So, if AI isn’t new, why does it suddenly feel world-changing? Perhaps it’s because for the first time we’re being forced to confront what intelligence really is.

6 Inspire 72

Why most AI projects fail Jamie Claret, founder of Autonomate, took the conversation from theory to reality. Rather than focusing on AI’s power, he tackled the less glamorous side: failure. Drawing on the MIT report The GenAI Divide: State of AI in Business 2025, Jamie revealed a startling statistic: •

95 per cent of generative AI projects fail to deliver measurable business returns

•

Only 5 per cent drive meaningful revenue growth

The problem, he explained, isn’t the technology, it’s the work. Using a cup-of-tea analogy, Jamie illustrated how simple tasks for humans can be mind-bogglingly complex for AI. Making tea involves nuance, context, judgement, experience – things humans rarely think about but effortlessly use. AI, on the other hand, doesn’t understand the why, what or how. It only does. “AI does not fix broken work,” Jamie said. “It magnifies it.”

With tools like ChatGPT only two years old, the speed of adoption is shocking. Matthew emphasised that with AI now sophisticated enough to mimic writing styles, replicate voices and generate flawless phishing emails, “the Nigerian prince scams are long gone”.

Companies rush to adopt AI without first understanding their processes, their goals or their data. The result? Over-engineered solutions to under-defined problems. His message was clear: Strategy first. AI second. “AI is not the superhero,” he said. “It’s the tool.”

The security wake-up call Matthew Higgins, Microsoft AI Business Solutions Ambassador at Pax8, brought a stark reminder that AI’s rise isn’t just an opportunity, it’s a vulnerability. Among the more sobering statistics: •

87 per cent of organisations faced AI-powered attacks in the past year

•

AI-generated phishing emails now have a 54 per cent click-through rate

•

71 per cent of employees use unapproved AI tools at work, with more than 50 per cent doing so weekly

If businesses don’t take control and look at using AI responsibly, he warned, the technology will take control of them.

Referring to the recent paper The Potemkin Understanding in Large Language Models, Robert explained that AI systems can appear to understand concepts while lacking any true conceptual grasp. This illusion of intelligence (called the ‘Potemkin understanding’) is one of AI’s most persistent and misunderstood limitations. Inspire 72 7

Spotlight on innovation The conference was sponsored by big names, including CityFibre Digital Academy as Associate Sponsor. Before the keynotes, the three major sponsors shared how AI is shaping their industries.

Google – “The future is being built here in Herts” Stefan Murray, EMEA Regional Lead at Google, unveiled details about the company’s new £5 billion data centre in Waltham Cross, one of the facilities that will be “the backbone of AI”. With over a decade of AI research behind them, Google is using its infrastructure to drive breakthroughs in cancer screening, drug development and climate modelling.

Stevenage Bioscience Catalyst – AI in medicine Chief Financial Officer and Interim CFO at SBC, Andrew Waters, explored how AI is accelerating drug discovery through 3D and 4D molecular modelling. With the ability to predict how experimental compounds interact with human tissues over time, AI is helping researchers identify viable drug candidates faster and with greater precision. The result? Quicker, safer delivery of new medicines to patients.

The University of Hertfordshire – training tomorrow’s talent Representatives from the university highlighted how AI integration is reshaping its degree programmes across science,

8 Inspire 72

engineering and the creative industries. Students are gaining hands-on experience with real datasets, robots and creative AI tools inside state-of-the-art labs and simulation environments. Their message was clear: to build the future of AI, we must educate for it.

Breakout sessions – from opportunity to risk Throughout the day, breakout sessions gave attendees the chance to explore AI through practical demonstrations and candid conversations.

Who has AI policies? IT Builder led an interactive session on workflow automation, sparking a discussion about AI safeguarding policies. While some businesses had begun developing protocols, many admitted they hadn’t even considered the need for them. The session revealed a worrying gap - innocently using AI could mean accidentally breaching contracts or leaking sensitive data.

The new age of cyber threats Perhaps the most unsettling session came from Xpertex, who demonstrated how easy it is to create deep-fake videos with generative tools. While the examples weren’t perfect, the speed and ease with which they were made underscored the real threat – anyone with an internet connection and 10 minutes to spare can create a deep fake.

AI may be a powerful engine to help creativity, but humans remain the drivers. Used

As the technology improves, the “clues” that something is fake will eventually disappear. The impact is already being felt. Even major companies are falling victim to AI-empowered scams: •

Co-op: £206 million lost

responsibly, AI can empower

•

M&S: £300 million lost

our work, expand our

•

Jaguar: £1.9 billion lost

imagination and accelerate

Xpertex offered practical steps to mitigate risk:

innovation. But it cannot

•

Join cyber awareness programmes

replace the uniquely human

•

Strengthen the ‘human firewall’

context behind art, decisions

•

Enable multi-factor authentication

or ethics.

•

Turn off machine learning/data sharing when using AI tools

•

Make information security a board-level topic

Inspire 72 9

Can AI take over the world? The day ended with a panel discussion featuring Robert, Jamie, Colette Mason (Clever Cloggs AI), Marco Delise (SBC), Kamil Maharajh (BDO UK) and Simon Mercer (Pearldrop Video Production). Among the many thought-provoking questions, one stood out by being half-joke, half-fear: “Is it remotely possible that AI could take over the world?” Robert answered with conviction: “This is the wrong worry.” AI poses real risks – job displacement, political manipulation, the spread of misinformation – but sentient authoritarian robots are not one of them. For now, anyway. Simon added a more optimistic angle, describing AI as opening “a new landscape of creativity”. Meanwhile, Marco explored how AI is transforming scientific discovery and entrepreneurship.

Is Picasso wrong after all? After a day of debate, demos and candid warnings, the conclusion was more nuanced. AI does more than give answers. It accelerates ideas, expands access, boosts creativity and reveals patterns humans might miss. But it cannot think for us.

Human and AI collaboration Other sessions explored how humans can work with AI rather than against it: •

In a joint session, the Government of Canada, Maximizer and Avrion demonstrated how to use AI tools for customer relationship management.

•

Elaine Gold Consulting focused on adopting AI while preserving human judgement.

•

Producer Rob Finlay showed how AI can support creativity, like sketching ideas that humans are unable to draw.

•

Shaun Keya (Carlsberg Group) discussed using AI to drive innovation, touching on ethical concerns such as environmental impact and cognitive off-loading.

Exhibitors The exhibition hall featured a wide range of organisations, including the University of Hertfordshire’s Robot House Experience, which showcased real-world robotics applications. Other exhibitors included:

10 Inspire 72

•

Xpertex Ltd

•

IT Builder

•

Rocket Paye

•

The WOW! Awards

•

IllumiFi Advisory Ltd

•

Intermedia Intelligent Communications

•

Cloud7 Marketing & AI – BCC Regional Winner of Digital Revolution 2025

•

Hertfordshire Growth Hub

•

Aura Calls

•

Elevate.io

•

Estu Global Ltd

•

SATVA Softech

In his talk, Robert referenced Stephen King’s memoir On Writing, quoting from the chapter What Writing Is: “Telepathy, of course.” That’s because human creativity is a form of shared understanding, an invisible dialogue between people. AI cannot participate in that dialogue. It can support, imitate and enhance, but it cannot feel, cannot intend, cannot mean. AI may be a powerful engine to help creativity, but humans remain the drivers. Used responsibly, AI can empower our work, expand our imagination and accelerate innovation. But it cannot replace the uniquely human context behind art, decisions or ethics. The conference made one thing clear: AI isn’t superhuman. It isn’t even human, and that’s exactly why we must treat it with both ambition and caution. As Hertfordshire’s business community left the venue – curious, inspired and perhaps still a little mind-blown – one thing felt certain. We are entering an era of dramatic change. Whether Picasso is wrong remains to be seen, but events like this are ensuring we meet the future with eyes open.

LEGAL MATTERS

Q Should an

employer raise the question of retirement with an employee?

Raising the question of retirement with an employee is a potential minefield as if handled incorrectly, such discussions could lead to broken trust and employment claims such as constructive unfair dismissal or age discrimination. In fact, ACAS guidance recommends employers wait for employees to raise retirement questions first rather than broaching the matter themselves. The case of Tapping v Ministry of Defence

How Employers Should Handle Retirement Discussions: Top Tips Miranda Mulligan, Senior Employment Solicitor explains what employers and senior HR professionals need to consider when talking about retirement with employees.

Q Can I offer an employee

an enhanced retirement payment?

Many employers consider offering a retiring employee an additional payment

provides a cautionary tale: HR asked a civil

as a goodwill gesture and believe that this

servant in his 60’s about his retirement

can be made in the same way as other ex

plans following a grievance about how

gratia payments made on the termination

his health condition was being managed.

of employment, which are usually tax-free

The tribunal found this amounted to

up to £30,000. However, a termination

unjustifiable age discrimination as a

payment made to an employee who is

younger employee would not have been

retiring, or near retirement, is potentially

asked the same question.

taxable, as sums paid after or in

Q How can we plan for

anticipation of retirement via an employer-

count as employment income.

retirement as employers?

Instead of directing retirement-based questions only to older employees, employees of all ages can be asked about their short, medium and long-term career plans at appraisals or performance reviews. This avoids singling anybody out and keeps conversations inclusive.

Q What should we include in a

discussion about retirement?

As part of such discussions, employers

financed retirement benefits ‘scheme’

Therefore, payments made via settlement agreements could potentially be seen as such a scheme. If you are considering making such a payment on exit, specialist tax advice should be sought. What is seen as is clear from the above, employers should be cautious about initiating discussions about an employee’s retirement unless they form part of regular conversations with all staff which

might explore career goals and timescales,

are fair and inclusive.

organisational plans and role development

The Longmores Employment Law team

and options such as phased retirement or

can assist with advice on best practice

flexible working if that is something the

about approaching sensitive topics such

employee wishes to pursue. The key is remembering that such plans are usually

as retirement.

fluid and flexible and an employee should not be held to anything said in any such discussions as plans can change until the employee formally gives notice of their retirement to their employer.

• www.longmores.law • 01992 300333 • enquiries@longmores.law • • 24 Castle Street Hertford SG14 1HP • Inspire 72 11

THE CEO IN THE CLASSROOM: Why the Future of Hertfordshire Business Starts at School

Ask any business leader in Hertfordshire what keeps them up at night, and the answer is rarely about the product. It’s about the people. The skills gap is no longer just a buzzword; it is a daily reality. As industries evolve at breakneck speed, the question we must ask is: are we educating children for the world as it was, or the world as it will be? At Dwight School London, bordering Hertfordshire in Barnet, we believe that the traditional model of education—rote learning, standardised testing, and rigid conformity— is failing the future workforce. To build the innovators, entrepreneurs, and agile thinkers that our local economy needs, schools must stop acting like factories and start acting like incubators.

Igniting the Spark

In business, you identify high-potential employees and tailor their development. Why should education be any different? This is the core of our “Spark of Genius” philosophy. We believe that every child has a unique capability—whether in coding, design, diplomacy, or the arts—that, when nurtured, becomes their competitive advantage. By personalising the educational journey through the International Baccalaureate (IB) curriculum, we teach students to lean into their strengths rather than simply smoothing out their weaknesses. We aren’t just graduating students; we are graduating specialists, critical thinkers, and individuals who go on to secure places at some of the most prestigious universities in the world, like Oxford University, UCL, Imperial, King’s College London, St Andrews, Kyoto University (Japan) and Erasmus University (Rotterdam).

From Classroom to Boardroom

Innovation cannot just come from the classroom. It must also be experienced. This is why, alongside our inquirybased curriculum, which puts the student at the centre of

their own learning journey, we complement this with our own “Spark Tank”—an entrepreneurial incubator designed to let students test their ideas in the real world. Much like the Dragon’s Den style pitches, our students develop products, create business plans, and pitch to industry experts. They learn financial literacy, prototyping, and, crucially, the value of failure. They even compete with our sister schools as part of an annual weekend-long competition, Sparkathon. By the time a Dwight student graduates, they haven’t just studied business; many have already launched their own globally.

A Global Mindset for a Local Economy Hertfordshire is a hub of international business. To thrive here, young people need a global perspective. As part of a family of schools spanning New York, Seoul, Shanghai, Dubai, and Hanoi, our students collaborate on projects with peers across time zones. They learn cross-cultural communication and digital collaboration naturally— skills that most adults only learn after entering the corporate world.

The Commuter Solution We know that for Hertfordshire’s business community, time is the most valuable currency. That is why we have invested in a dedicated transport network, with the potential for our fully electric fleet to serve Hertfordshire. We offer a worldclass, London-quality international education without the London commute, helping you attract and retain top talent who want the best for their families.

JOIN US at an Open Day: http://dwightlondon.org/open

Half page Hertfordshire chamber of commerce.pdf 7 28/11/2025 12:34:32

3 Skills the Future Workforce Needs (and how Dwight teaches them) Global Agility That Businesses Need: As part of a global network of schools, our students collaborate on projects with peers in Dubai, Hanoi, Cairo, Seoul, Shanghai, and New York, learning cross-cultural communication before they even graduate. Entrepreneurial Resilience That Businesses Need: Our “Spark Tank” incubator encourages students to pitch ideas, prototype products, and launch businesses. They learn that a “no” is just the first step toward a “yes.” Critical Inquiry That Businesses Need: Employees who ask “why?” The IB curriculum prioritises inquiry over rote memorisation. We don’t just teach students to answer questions; we teach them to question the answers.

DWIG H T S C HO O L LO N D O N

Nurturing the creative leaders of tomorrow, minutes from Hertfordshire

CMY

We don’t just teach students to pass exams; we ignite their Spark of Genius. Whether that spark is in coding, design, entrepreneurship, or the arts, our personalised curriculum turns individual passion into real-world innovation. Give your child the skills to lead the future, supported by our dedicated fully electric bus service across Hertfordshire

We invite you to learn more about the Dwight Difference today. dwightlondon.org

12 Inspire 72

Stepping up to lead the Chamber through change With a decade of experience, the new chairman is perfectly placed to support the organisation through leadership transition and shifting economic pressures When Perry Jackson was confirmed as the new chairman of the Hertfordshire Chamber, it marked not only the start of a new chapter for the organisation, but also a personal milestone for someone who has spent a decade shaping its direction. He is settling into the role at a time of significant transition, with his priority being the appointment of a new CEO to replace Donna Schultz. “You’re straight into it. One minute it’s the AGM, the next you’re recruiting a CEO,” he reflected, acknowledging the honour and the weight of responsibility that now rests on his shoulders as he takes over from Jeremy Bishop. For him, the Chamber’s strength lies in its ability to respond to change rather than be unsettled by it. “The only thing that is constant is change. It’s how we deal with it,” he said.

A clear view of the priorities First on Perry’s agenda is ensuring the incoming CEO is well supported and quickly embedded. “Finding the right person for this key role is a tough job,” he admitted. “People recognising that this has been done successfully and that we’ve maintained our standing and credibility within the business community – that will be a sign of success.” Beyond leadership transition, Perry wants the Chamber to strengthen its role as Hertfordshire’s pre-eminent business membership organisation. In a landscape where competitors offer fragments of what the Chamber delivers, he believes the Chamber’s value lies in being comprehensive, relevant and ahead of emerging trends. “Our job is to take the current proposition and make sure it delivers value. What’s relevant now might not be relevant next year. You have to get ahead of the trends so we can organise discussions, stakeholder engagement and events that genuinely help members,” he explained. This mindset of staying ahead was evident at the Chamber’s recent AI conference, which he highlights as an example of the Chamber bringing people together around issues that matter.

Understanding SMEs because the Chamber is one Perry’s grounded approach comes partly from his understanding of the pressures facing Hertfordshire’s businesses. As he put it, “The Chamber is just another small SME. It’s in the trenches with most of the membership”. With rising costs, productivity challenges and reduced confidence, he recognises that many businesses are scrutinising every outgoing. That is why he is determined that membership must offer clear and tangible value. He sees opportunity for growth in sectors where Hertfordshire is already strong, but under-represented within the Chamber’s current membership. “We’re a bit light in defence and technology, including digital tech and AI. Some of these businesses didn’t even exist two or three years ago,” he said. “We must make sure we’re covering them too, while still supporting our traditional industries.” He is also watching the rise of renewable and green technologies, though he is candid about the challenges. “Renewable and green technology shouldn’t cost the earth, if they are to achieve widespread adoption” he said. The main challenge is making then affordable and accessible.

What success will look like Perry is realistic about the months ahead. Yet his ambition is clear. “Strengthening the Chamber offering, responding to trends, making the proposition more relevant, growing membership and keeping renewals high – that’s the goal,” he said. Asked what he brings personally to the role, Perry, Managing Director of Oventrop UK. cites a career that spans automotive, renewables, HVAC, construction, including family-owned businesses, alongside his decade of Chamber involvement. “I’ve worked in corporates and internationals but also in smaller, agile organisations. I’m collaborative, data driven, pragmatic and I know the county inside out,” he said. His appointment was unanimous. “It’s an honour,” he admitted, but added: “There’s always trepidation. You don’t want to get it wrong.”

Inspire 72 13

Top advertising executive makes strategic move into the legal sector A seasoned leader from the global advertising world has stepped into the legal sector, bringing with her a rare blend of strategic, creative and operational expertise that promises to elevate client experience and fuel future growth. EMW Law has welcomed Louise Whitcombe as its new Non-Executive Director. With more than 20 years of international experience in advertising and communications, Louise will play a pivotal role in the firm’s ongoing evolution and long-term strategy. Louise joins EMW following a distinguished career at leading creative agencies, including her recent role as Managing Partner at Ogilvy, one of the world’s most respected advertising firms. Having led integrated teams for top-tier brands across sectors such as technology, FMCG, pharmaceuticals and automotive, Louise’s background in customer experience and brand strategy will bring fresh external perspectives to EMW.

operations and championing innovation to address everevolving client needs.

Louise said: “Much of my work has focused on helping brands define their value proposition and ensuring it shines through at every customer interaction. I look forward to applying those principles at EMW, keeping clients at the heart of everything we do.

Louise describes herself as collaborative and empowering. Her focus is on creating an environment where diverse voices are heard and ideas can flourish. “My role has always been about connecting the right people, unlocking potential and ensuring everyone understands the ‘why’ behind our work.”

“I’m thrilled to be part of EMW’s next chapter and look forward to supporting the firm’s continued evolution and ensuring client experiences remain central to its success.”

James Geary, Managing Partner, said: “Louise’s appointment comes at an exciting time for EMW as the firm continues to build momentum and grow its presence in an increasingly competitive market. Her distinctive blend of strategic insight, creativity and client-centric thinking will enhance not only EMW’s offering but also its unique culture and reputation within the legal community.”

In her new role, Louise will act as a strategic partner and sounding board to the EMW leadership team. She will contribute by shaping the firm’s long-term vision, strengthening

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A City & Guilds Group Business

Hertfordshire food businesses urged to buy local Food businesses in Hertfordshire are being encouraged to buy locally as part of an accreditation scheme designed to strengthen the local economy, promote healthier eating and improve business sustainability. Hertfordshire County Council is seeking to collaborate with local suppliers of food and related products for cafes, restaurants and takeaways as part of the Herts Responsible Food Award scheme. Although sourcing locally can bring clear benefits, many food businesses report that they do not know where to find local suppliers or assume that local products are unaffordable. To address this, the council is asking local suppliers of healthier or more sustainable products to register their interest in supporting the scheme. Suppliers are invited to offer small discounts to Herts Responsible Food Award holders, helping to make local products more accessible. In return, the award team will directly promote participating suppliers to current award holders and new applicants, highlighting them as businesses championing healthier eating and sustainability in Hertfordshire. As part of its wider support for businesses applying to the scheme, the council aims to increase awareness of local sourcing options and help reduce costs through stronger supplier partnerships. Bidfood and JJ Food Service are already offering exclusive discounts to award holders and the council hopes to direct even more businesses toward local suppliers. For more information, please contact: HealthierCatering@Hertfordshire.gov.uk For more information on the awards themselves or to see a list of current award holders, please visit: www.Hertfordshire.gov.uk/HRFA

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18/06/2025 11:20

Legal Experts

Are you ready for 2026?

Navigating employment law changes ________________________________ Nicola Smyrl Partner, Employment Law Taylor Walton ________________________________ As we enter 2026, all businesses face a changing employment landscape. The Employment Rights Bill received Royal Assent in December 2025, becoming the Employment Rights Act 2025. The Act introduces wide-ranging reforms. Employers should be familiar with upcoming changes and taking steps to prepare for the changes.This article highlights some of the most significant changes expected in the coming months.

Unfair Dismissal The period of continuous employment required to claim unfair dismissal will reduce from two years to six months.The change will happen in January 2027.The current cap on compensation for unfair dismissal will also be abolished, with that change also likely to occur in 2027, making such claims potentially more expensive and difficult to settle. Employers should review procedures in relation to recruitment and consider their approach to probationary periods, so that decisions about suitability of an employee are made at an early stage and properly documented.

Increases to the Minimum Wage From April 2026, the National Minimum Wage will rise to £10.85 for 18 - 20-year-olds and £8 for 16 17-year-olds and apprentices.The National Living Wage for those over 21 will increase to £12.71.

Whilst many employers will already provide for enhanced company sick pay schemes, all employers should consider reviewing policies on sickness absence.Employers may also want to consider reviewing their approach to absence management to ensure that levels of short term absences do not rise.

Paternity and Parental Leave From April 2026, employees will be entitled to paternity and parental leave from day one of employment. Employers should update policies to incorporate these new entitlements. Line managers should receive training on the new entitlements to ensure that requests are handled consistently and in compliance with the new rules.

Harassment From April 2026, sexual harassment will become a “qualifying disclosure” under whistleblowing law, giving workers who report it protection from detriment and unfair dismissal. From October 2026, employers will be liable for third party harassment unless they took all reasonable steps to prevent it.The current duty to take reasonable steps to prevent sexual harassment will also be extended to require all reasonable steps. New rules making provisions in settlement agreements which prevent employees from reporting workplace harassment or discrimination void and unenforceable, are expected to come into force from October. Employers should update their whistleblowing and harassment policies and train staff on the requirements.

Statutory Sick Pay Reform (SSP)

Collective Redundancy

From April 2026, employees will be entitled to SSP from their first day of absence. In addition, employees are no longer required to meet a minimum income level to qualify for SSP.

April 2026: The maximum penalty for failing to consult increases from 90 to 180 days’ pay per employee and guidance for collective redundancy consultation will be issued.

2027: A new trigger will require employers to count proposed redundancies across the entire business (not just one site) to meet the threshold for collective consultation. This change will make it much easier to trigger collective consultation, particularly for multi-location employers. Employers will need to keep careful records of redundancies across the business to avoid inadvertently failing to comply with their obligations.

Fire & Rehire Significant limits on an employer’s ability to change employment terms will be introduced in October 2026.A dismissal will be automatically unfair if the reason is the employee does not agree to vary terms certain matters including pay, working hours, pension, shift time and length and time off. Employers who plan on making contractual changes may want to start this process soon, ahead of the new rules coming into force.

Zero Hour Contracts Employers will be required to offer “guaranteedhours contracts” after a specified reference period, based on the actual hours worked during that time. Employers will be obliged to give reasonable notice if shifts are cancelled or changed.These measures are expected to take effect in 2027. Employers who rely on a casual workforce should consider an audit to highlight how these changes may affect the business, and how they can be managed cost effectively.

Summary Employers still have time to prepare for the changes. Taking proactive steps now will mean that employers can navigate the changes coming in 2026 and 2027 smoothly.

For expert advice on employment law, reach out to us today! Our Offices St Albans: Telephone: 01727 845245 email: stalbans@taylorwalton.co.uk

Harpenden: Telephone: 01582 765111 email: harpenden@taylorwalton.co.uk

Luton: Telephone: 01582 731161 email: luton@taylorwalton.co.uk

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Historic roots with modern vision Combining a proud past with rapid modern growth, Welwyn Hatfield stands as one of Hertfordshire’s most dynamic and distinctive boroughs With two distinct towns at its heart, the borough of Welwyn Hatfield continues to draw attention for its rare blend of heritage, modern development and exceptional connectivity. Residents, businesses and visitors alike value its balance of tradition and forward-looking ambition. Welwyn Garden City remains one of the world’s most distinctive urban centres, founded in 1920 as the second-ever garden city. Its creator, Ebenezer Howard, then almost 70, envisioned a harmonious marriage of countryside and urban living. He was supported by the young French-Canadian architect Louis de Soissons, who helped shape the town’s iconic layout. More than a century later, Welwyn Garden City continues to embody thoughtful design. Its tree-lined avenues, generous green spaces and renowned floral displays still reflect Howard’s vision of blending industry with tranquillity. The town centre remains a lively focal point, anchored by attractions such as John Lewis. Recent improvements, including the 2025 secondphase upgrade of Anniversary Gardens – with new planting, an expanded garden area and improved pathways – have made the town even more welcoming. Campus West, the town’s cultural hub, reinforces this vibrancy with films, shows and community events. In contrast to Welwyn Garden City’s carefully planned origins, Hatfield’s story stretches back centuries. Its most celebrated landmark is Hatfield House, the grand Jacobean estate completed in 1611 by Robert Cecil, 1st Earl of Salisbury and chief adviser to King James I. Set within expansive grounds –

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including the Great Park and the Old Palace where Elizabeth I spent much of her youth – the estate attracts thousands of visitors every year. Today, Hatfield combines its historic character with thriving economic activity. The University of Hertfordshire, home to over 24,000 students and 2,500 staff, brings global expertise to the area. Combined with the Royal Veterinary College located just to the south, Hatfield is a magnet for innovation and knowledge-led industries. Built on this strong foundation, Welwyn Hatfield has grown into a major centre for business. Nearly 5,000 companies operate in the borough, demonstrating the strength and diversity of its economy. A key driver is Hatfield Business Park, developed on the former Hatfield Aerodrome. Now a high-quality employment site of regional importance, it hosts more than 10,000 workers. Its location – 21 miles north of London and well connected to key transport routes – has attracted a broad mix of industries, from corporate headquarters to advanced research and development facilities. Major employers benefit from strong road and rail networks, which allow them to draw talent from far beyond the immediate area. Supporting smaller businesses is also a priority. HatTech and WelTech, two council-run business hubs, offer flexible workspaces, collaborative environments and high-end amenities tailored to SMEs and start-ups.

Welwyn Hatfield’s accessibility is also one of its greatest assets. The borough benefits from: • Direct rail links: Fast services to London King’s Cross and St Pancras make commuting easy for residents and businesses. • Road networks: The A1(M) ensures smooth access to Hertfordshire, London, Cambridge and wider regions. • Air travel: Heathrow, Luton and Stansted airports are all within an hour’s drive, connecting local businesses to global markets. These strengths have helped make the borough an attractive base for logistics, technology and corporate operations. Hatfield’s transformation continues through the long-term Hatfield 2030+ strategy. Key developments include: • One Town Centre: A revitalised area delivering groundfloor commercial units and 71 new homes, connected via landscaped public spaces to the business park and train station.

Hatfield’s retail and leisure choices, including The Galleria outlet centre, provide ample shopping and entertainment. Meanwhile, Welwyn Garden City’s beautiful parks and popular cultural events, such as the annual World Food Festival, foster a strong sense of community. For businesses searching for the ideal location, Welwyn Hatfield provides the full package: deep historical roots, strong infrastructure, superb connectivity and a skilled workforce. From Hatfield’s dynamic business park to Welwyn Garden City’s welcoming public spaces, the borough exemplifies how past and present can blend to create a prosperous future. Whether a global organisation or an emerging start-up, Welwyn Hatfield offers an environment where businesses, communities and heritage thrive side by side.

• Link Drive: A sensitively designed scheme providing 80 new homes while complementing the surrounding environment. • High View: A £45 million regeneration programme delivered in partnership with Lovell, bringing new shops and homes (including affordable housing and properties for sale) to the heart of South Hatfield. Additionally, Hatfield Market Place has recently reopened following major redevelopment funded by the UK Shared Prosperity Fund. The redesigned space offers a vibrant, familyfriendly destination and marks an important milestone in the town centre’s regeneration. Welwyn Garden City’s future is guided by the WGC 2120 initiative. A recent milestone includes the redevelopment of the Campus East car park, potentially delivering up to 280 new homes and marking the first major development west of the railway in many years. Careful consideration will ensure the scheme complements the Garden City’s distinctive character. The council has also approved the redevelopment of The Wheat Quarter on Hyde Way, which will bring 578 new homes to the area – 133 houses, 141 retirement homes and 304 rental apartments. Beyond its economic strengths, Welwyn Hatfield offers a high quality of life. The borough enjoys low unemployment, excellent schools and a wide range of housing options, from modern town-centre apartments to scenic village homes.

Beyond its economic strengths, Welwyn Hatfield offers a high quality of life. The borough enjoys low unemployment, excellent schools and a wide range of housing options, from modern town-centre apartments to scenic village homes. Inspire 72 17

Festive lunch filled with music, motivation and merriment The Christmas season officially arrived in Hertfordshire as the business community was welcomed to an afternoon of celebration, connection and a generous dose of festive cheer Hertfordshire Chamber welcomed members and patrons to its highly anticipated annual Christmas Chamber Lunch at the Hunton Park Hotel. With HAB Law as headline sponsor and Steven Eagell Toyota as car sponsor, guests enjoyed a programme designed to entertain and inspire in equal measure. This year’s guest speaker was world and European Karate Champion Jordan Thomas, now High Performance Manager at Oaklands College. In his role, he supports 12 elite sports academies, working closely with athletes and programme leads to strengthen performance culture and help young talent realise its potential. Jordan is also an Athlete Mentor for the Youth Sport Trust and an Ambassador for the Make Life Kind charity. During his fireside chat, he reflected on his journey, mindset and the lessons sport has taught him. The afternoon’s entertainment featured a captivating performance from a chorister of St Albans Cathedral choir, followed by young musicians from The Purcell School, with an insight from Principal Paul Bamborough.

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Guests also had the opportunity to meet and browse a collection of exhibitors, including Veale Fine Jewellery, St Elizabeth’s Centre and Advanced Collection Systems Limited. Chamber CEO, Donna Schultz, said: “Our Christmas Lunch was filled not only with festive joy, but with genuine inspiration. From Jordan’s words to the beautiful performances from such talented young musicians. “Events like these remind us just how strong and vibrant Hertfordshire’s business community is. It was a wonderful way to celebrate the achievements of the past year and we look forward to growing and succeeding together in 2026.” The guest list included The Lord-Lieutenant Robert Voss, Deputy Lieutenant Dr Lionel Wallace, High Sheriff Nicholas Buxton and his wife, Mrs Henrietta Buxton, Consort to the High Sheriff. Patrons in attendance included Ashbourne Insurance Services Ltd, Bamboo Connect, Hertfordshire Community Foundation, Strand PR, Longmores Solicitors, Menzies LLP, Ness M Care Services, Oaklands College, University of Hertfordshire, Tate Recruitment and Pearldrop Video Production.

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Inspiring Herts Awards Launch 2026 We invite you to join us on Thursday 22nd January 2026, from 18:00-20:00, for the launch of our Inspiring Hertfordshire Awards 2026 Sponsored by SA Law The launch event is being held at the beautiful and atmospheric Old Palace, Hatfield House, associate sponsor of the Inspiring Herts Awards 2026. Now in their 15th year, these awards are set to be the best yet with this year being a black-and-white-themed extravaganza. The awards ceremony and Gala Dinner are to take place on 18th June 2026 at Tewinbury Farm Hotel and the first 100 tickets for this have now gone on sale.

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Come along to the launch and find out more about these prestigious awards, sponsored by SA Law. Our awards, known as the Oscars of Hertfordshire, are designed to showcase and celebrate best practice within businesses across the county.

CATEGORIES INCLUDE:

SAVE THE DATES:

• Inspiring Business of the Year

IHA 2026 Launch

• Outstanding Contribution to Business

Thursday 22/01/26, 18:00 – 20:00

• Excellence In People Development • Family Business of the Year

Old Palace, Hatfield House Members: £20 +VAT Non-Members: £20 +VAT

• Most Promising New Business • Workplace Wellbeing Award

Entering is Winning Workshops

• Apprentice of the Year

Thursday 29/01/26, 09:00 – 11:00

• Business of the Year - Small to Medium

Rothamsted Enterprises, Harpenden AND

• Business of the Year - Medium to Large

Wednesday 04/02/26, 09:00 – 11:00

• Entrepreneur of the Year

Tewinbury Farm Hotel, Welwyn

• Property and Construction Project of the Year

Free to attend

• Excellence in International Trade

Awards Ceremony and Gala Dinner

• Community Champion • Diversity and Inclusion

Thursday 18/06/26, 18:00 - Midnight Tewinbury Farm Hotel, Welwyn

• Green Award

Members: £175 +VAT

• Best Use of Technology

Non-Members: £209 +VAT

SPONSORS:

There are limited sponsorship opportunities available. For further details, please contact: enquiries@hertschamber.com Inspire 72 21

Inspiring women, driving change As International Women’s Day approaches, it’s time to think about celebrating the remarkable women shaping our community. From visionary leaders to trailblazing innovators, women across Hertfordshire are making a lasting impact. In recognition of the day, Hertfordshire Chamber is hosting its sixth annual Women in Leadership Conference on Friday 6th March, at The Grove, Rickmansworth, with this year’s theme being ‘Give to Gain’. Sponsored by Taylor Walton Solicitors, the conference is designed to be inclusive and inspirational – delivered by women but open to all. Attendees will hear from influential speakers across a variety of industries, sharing the experiences, strategies and lessons that have driven their success. Donna Schultz, Chamber CEO, said: “I am delighted the conference is returning for another year. This is such a special event on the Chamber calendar as we welcome speakers sharing their own inspirational stories. “It is designed to be inclusive, so although our speakers will be women, everyone is welcome.” The conference programme includes: •

Two plenary sessions with keynote speakers

•

A choice of two breakouts from a total of six sessions

•

Awards ceremony

•

Exhibitors

•

Numerous networking opportunities

•

Breakfast, lunch and refreshments The first speaker to be announced is Anna Darnell, General Manager of The Grove, who will share her leadership insights and nearly two decades of shaping memorable guest experiences. From Corporate Golf Coordinator to Resort Director and now General Manager, Anna is known for her warm, people-first leadership style, bringing together teams to deliver personalised experiences for every guest.

Laura Pearce, Managing Director and founder of Strand, is also confirmed to lead a breakout session. Since starting Strand in 2012, Laura has built one of Hertfordshire’s leading PR, communications, digital and marketing agencies. With experience across startups, corporate brands, government and diverse industries, Laura is a digital and PR specialist who believes that personal connection is key to delivering successful campaigns. For further details on breakout and exhibitor sponsorship, contact: bookings@hertschamber.com For the second successive year, the day will also feature the Women in Leadership Awards across four categories. To enter, https://www.hertschamber.com/wil2025

Award categories •

Young Businesswoman of the Year This category is open to businesswomen aged 35 or under (on January 1, 2026). Entrants will demonstrate significant leadership potential and outstanding qualities or performance. This can be in any industry sector or size of business. • Businesswoman of the Year in STEM This category will recognise businesswomen in science, technology, engineering and maths (STEM) industries and is open to those who have accomplishments of significance over the past 12 months. • Businesswoman of the Year in Property and Construction This category will recognise businesswomen in the property and construction sector and is open to those who have proved their achievements over the past 12 months. • Inspiring Businesswoman of the Year This category recognises the outstanding achievements and contributions of a female business leader who has made a significant impact in her industry. The winner of this award will have demonstrated exceptional leadership, strategic vision, innovation and a commitment to excellence over the past 12 months. Entries are now open online. Closing date: Friday 13th February at 5pm

Award sponsorship opportunities are available for £1,000 + VAT per sponsor. Package includes: • Pre-event benefits - Promote your business and network - An invitation to participate in the judging panel • PR opportunities - Brand exposure: Your logo featured on all coverage of your awards category, including Herts Chamber website and social media platforms - Editorial feature: Your logo and editorial included in the Chamber’s bi-monthly Inspire magazine – post event - PR: Inclusion in the Herts Chamber WiL Conference press release • Conference and awards opportunities - Two complimentary tickets to the conference on Friday 6th March at The Grove (equivalent value = £318) - Your company logo and bio featured in the event programme - The opportunity to present your sponsored award to the winner on the day - The option to bring a branded pull-up banner and additional collateral to the event - Inclusion in video coverage and professional photographs taken with the award winner

Ticket prices: • •

Members: £159 + VAT Non-members: £189 + VAT

For tickets, awards and sponsorship information, contact: bookings@hertschamber.com or call: 01707 502180

Inspire 72 23

Events programme 22/01

22.01.26 OLD PALACE, HATFIELD HOUSE SPONSORED BY SA LAW MEMBER RATE - £20.00 +VAT NON MEMBER RATE - £20.00 +VAT

We invite you to join us for the launch of our Inspiring Hertfordshire Awards 2026! The launch event is being held at the beautiful and atmospheric Old Palace, Hatfield House, associate sponsor of the Inspiring Herts Awards 2026. Now in their 15th year, these awards are set to be the best yet with this year being a black-and-white-themed extravaganza! The awards ceremony and Gala Dinner are to take place on 18th June 2026 at Tewinbury Farm Hotel and the first 100 tickets for this have now gone on sale! Come along to the launch and find out more about these prestigious awards, sponsored by SA Law. Our awards, known as the Oscars of Hertfordshire, are designed to showcase and celebrate best practice within businesses across the county. Categories include: • Inspiring Business of the Year • Outstanding Contribution to Business • Excellence In People Development • Family Business of the Year • Most Promising New Business • Workplace Wellbeing Award • Apprentice of the Year • Business of the Year - Small to Medium • Business of the Year - Medium to Large • Entrepreneur of the Year • Property and Construction Project of the Year • Excellence in International Trade • Community Champion • Diversity and Inclusion • Green Award • Best Use of Technology Enjoy a glass of fizz and some canapes, meet the award category sponsors, along with past winners and finalists, and find out why you should enter these awards. Book your place now and participate in what promises to be an exciting and informative evening, providing excellent networking opportunities with other Hertfordshire companies.

ENTERING IS WINNING - INSPIRING HERTFORDSHIRE AWARDS ENTRY WORKSHOP 29.01.26 09:00 - 11:00 ROTHAMSTED ENTERPRISES, HARPENDEN SPONSORED BY: SA LAW MEMBER RATE - FREE NON MEMBER RATE – FREE

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HERTFORDSHIRE HORIZONS 28.01.26 16:00 - 18:00 KNEBWORTH HOUSE, KNEBWORTH MEMBER RATE - £40.00 +VAT NON MEMBER RATE - £55.00 +VAT

INSPIRING HERTS AWARDS LAUNCH 18:00 - 20:00

29/01

28/01

Join us for the launch of our NEW insight series, Hertfordshire Horizons at the iconic Knebworth House. This series keeps Hertfordshire’s business community connected to the conversations that matter, from the trends shaping our region to the policy shifts influencing future growth. Our opening event will set the tone for a future-focused programme that puts regional priorities centre stage, offering sharp insight, strategic discussion and valuable connections. Our Hertfordshire Horizons event will include: • Anthony Downs – Key trends, evolving policies and major projects shaping Hertfordshire and neighbouring regions, plus a strategic discussion on what businesses need to prosper. • Local Skills Improvement Plan – Latest developments for Hertfordshire businesses. • Hertfordshire Community Foundation – Regional update. • Patrick Milnes, British Chambers of Commerce – Update on national and regional trade. Introducing Anthony Downs Anthony Downs is a seasoned estate and development professional with over three decades of experience in estate management, planning and legacy development. During more than 25 years at Gascoyne Estates, including his role as Estate Director of the historically significant Hatfield Park Estate, he led strategic initiatives that secured allocations for around 4,000 homes and 500,000 square feet of employment space, supported by influential pattern books, design codes and discussion papers. Formally trained as a building surveyor with a focus on conservation, design and placemaking, he is known for balancing heritage with progress to deliver projects that are both commercially viable and culturally sensitive. Anthony later founded Placewell Advisory and continues to shape national policy through his work with the CLA’s National Policy Committee and as a nonexecutive director at Gascoyne Estates, with his contribution to the built environment recognised by a King’s Foundation Award. Introducing Patrick Milnes Patrick has been working in the employment sector since 2015, beginning his career as a recruitment consultant in the finance tech sector for Hays recruitment. He joined the Recruitment & Employment Confederation (REC) in 2018, initially as a legal adviser, before moving into policy and campaigns, focusing on employment rights, skills and compliance. Patrick moved to Head of Policy for People and Work at the British Chambers of Commerce and is now leading the BCC’s work on both skills, policy and wider employment-related issues.

Please see details for our FIRST workshop at Rothamsted Enterprises, Harpenden Are you considering entering our Inspiring Herts Awards in 2026? If so, and if you would like some advice on where to start with your entry, come along to one of our FREE Entering is Winning Workshops, to find out how to win one of these prestigious awards. This first workshop will take place on Thursday 29th January, 09:00 - 11:00, at Rothamsted Enterprises, Harpenden, and it will include the following information: • Why you should enter the Inspiring Herts Awards • Guidance on what makes a winning entry • Hints and tips on what to do and also, what NOT to do. • Practical, tailored advice with your entry or entries Book your place at this workshop to significantly improve your chances of winning an Inspiring Herts Award in 2026!

20/02

SILVER MEMBER BREAKFAST 20.02.26 08:00 - 10:00

02/02

HERTFORDSHIRE CHAMBER OF COMMERCE OFFICE, HATFIELD

HERTS GO GREEN AND GROW

MEMBER RATE - FREE

02.02.26

SILVER MEMBERS ONLY

12:00 – 13:00

SOLD OUT

ZOOM MEMBER RATE - FREE NON MEMBER RATE - £15.00 +VAT Join our monthly online Herts Go Green and Grow (HGG&G) workshop and be part of the force working to protect our county. HGG&G is a unique cross-industry group – an open forum to discuss sustainability issues, challenges and opportunities, as well as hear updates from experts on the regulatory landscape and other relevant topics. The community is a safe space to ask any questions and to share discoveries and learnings. It is a great opportunity to meet and network with likeminded businesses who are passionate about making a difference. The Herts Go Green and Grow initiative was launched in 2022 by Hertfordshire Chamber of Commerce, in collaboration with our members: JPA Workspaces, KGK Genix, Estu Global, Net Zero International and Insight MCL.

Join us for an exclusive Silver Members Networking Breakfast at our Hatfield Office – a complimentary event designed to enrich your membership experience and elevate your business connections. This members-only morning gathering is your opportunity to: • Gain deeper insight into your Silver membership benefits • Connect with like-minded professionals, explore new collaboration opportunities and foster strategic business relationships Enjoy a relaxed yet professional setting while making the most of two focused hours of valuable networking. Spaces are limited to two people per company and attendance is for Silver members only.

26/02

FEBRUARY CHAMBER LUNCH 26.02.26 11:45 - 14:15 THE GROVE, RICKMANSWORTH SPONSORED BY: TEES LAW MEMBER RATE - £55.00 +VAT

04/02

ENTERING IS WINNING INSPIRING HERTFORDSHIRE AWARDS ENTRY WORKSHOP 04.02.26 09:00 - 11:00 TEWINBURY FARM, WELWYN SPONSORED BY: SA LAW MEMBER RATE - FREE NON MEMBER RATE – FREE

Please see details for our second workshop at Tewinbury Farm, Welwyn Are you considering entering our Inspiring Herts Awards in 2026? If so, and if you would like some advice on where to start with your entry, come along to one of our FREE Entering is Winning Workshops to find out how to win one of these prestigious awards. This second workshop will take place on Wednesday 4th February, 09:00 - 11:00, at Tewinbury Farm Hotel, Welwyn, and it will include the following information: • Why you should enter the Inspiring Herts Awards • Guidance on what makes a winning entry • Hints and tips on what to do and also, what NOT to do • Practical, tailored advice with your entry or entries Book your place at this workshop to significantly improve your chances of winning an Inspiring Herts Award in 2026!

NON MEMBER RATE - £75.00 +VAT We are hosting our February Chamber Lunch on Thursday 26th February 2026 at The Hertfordshire Golf and Country Club in Broxbourne. This event is sponsored by Broxbourne Borough Council and Tees Law. Our guest speaker will be Lorna Pringle, Deputy Agent, South East and East Anglia, Bank of England. She will be presenting an overview of the economic outlook latest discussing the most recent Monetary Policy Report, its assessment for inflation, interest rates, wage inflation and economic growth. Lorna became Deputy Agent for South East and East Anglia in February 2021. She joined the Bank of England in 1990 and has worked in a number of data and analytical teams. More recently Lorna worked in the People and Culture Directorate supporting the development of staffing policies, business change and Covid recovery planning. She was also the Deputy Agent for Greater London between 2011-2013. Lorna has a degree in economics and statistics and a Postgraduate CIPD Certificate in Leadership and Management. We also will briefly hear from Ganesh Gnanamoorthy, Director of Planning and Place at Broxbourne Borough Council, regarding economic development within Hertfordshire. Ganesh is a town planner by profession and has worked across a number of local authorities in London, Hertfordshire, Cambridgeshire, Surrey and Essex. Having worked on a diverse range of schemes, he has gathered a wealth of experience in fields far broader than just planning and has brought these to his current role. Come along to this event for a delicious two-course lunch, a chance to catch up with existing business contacts and use the opportunity to meet and network with new potential clients.

Inspire 72 25

06/03

WOMEN IN LEADERSHIP CONFERENCE 06.03.26 09:00 - 16:00 THE GROVE, RICKMANSWORTH SPONSORED BY: TAYLOR WALTON SOLICITORS

We are excited to announce that the 2026 conference will take place in the beautiful grounds of The Grove, Rickmansworth, offering the perfect setting for a day of inspiration, connection and leadership. In recognition of International Women’s Day, Hertfordshire Chamber of Commerce is proud to be holding its sixth annual Women in Leadership Conference, with this year’s theme ‘Give To Gain’. The conference programme includes: • Two plenary sessions with keynote speakers • A choice of two breakouts from a total of six sessions • Awards • Exhibitors • Numerous networking opportunities • Breakfast, lunch and refreshments If you want to grow your leadership, expand your network and be inspired by women who lead with purpose, then make sure you secure your place today. Join us, give to gain, and step into your next chapter with confidence!

MEMBER RATE - £159.00 +VAT NON MEMBER RATE - £189.00 +VAT

10/03

AVIATION AND DEFENCE SUMMIT 10.03.2026 16:00 – 18:00 WEST HERTS COLLEGE, HEMPSTEAD ROAD, WATFORD CAMPUS

18.03.26 08:00 - 10:00

NON MEMBER RATE - £55 + VAT

HERTFORDSHIRE CHAMBER OF COMMERCE OFFICE, HATFIELD

GOLD AND PLATINUM MEMBERS NETWORKING BREAKFAST 13.03.26 08:00 - 10:00 HERTFORDSHIRE CHAMBER OF COMMERCE OFFICE, HATFIELD MEMBER RATE - FREE GOLD AND PLATINUM MEMBERS ONLY

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YOUNG BUSINESS PROFESSIONALS NETWORKING BREAKFAST (UNDER 35S ONLY)

MEMBER RATE - £40 + VAT

Hertfordshire’s aviation and defence sector is growing fast and this is your opportunity to shape the talent pipeline that will power its future. As technologies advance and workforce needs shift, we need employers at the centre of the conversation. Join industry peers, training providers and regional leaders to spotlight the skills your organisation needs, influence future provision and help build a workforce ready for tomorrow’s challenges. This is where real employer insight drives real change. Be part of the LSIP conversation. Be part of the solution. Join us at the Aviation and Defence Summit and help secure the future of skills in this sector.

13/03

18/03

Join us for an exclusive Gold and Platinum Members Networking Breakfast at our Hatfield Office on Friday 13th March 2026 – a complimentary event designed to enrich your membership experience and elevate your business connections. This members-only morning gathering is your opportunity to: • Gain deeper insight into your Gold and Platinum membership benefits • Connect with like-minded professionals, explore new collaboration opportunities and foster strategic business relationships Enjoy a relaxed yet professional setting while making the most of two focused hours of valuable networking. Spaces are limited to two people per company and attendance is for Gold and Platinum members only.

SPONSORED BY: AZETS ACCOUNTANTS AND BUSINESS ADVISORS, ASHBOURNE INSURANCE SERVICES AND LONGMORES SOLICITORS MEMBER RATE – £25.00 NON-MEMBER RATE - £40.00 Join us for our Young Business Professionals Networking Breakfast event, taking place at the Hertfordshire Chamber of Commerce Office, Hatfield. This event is co-sponsored by Azets Accountants and Business Advisors, Ashbourne Insurance Services and Longmores Solicitors. Our guest speaker will be Lauren Halil who will be discussing The Power of Showing Up – How to Build the Business of Your Dreams Through Social Media. Lauren is an entrepreneur, creator and visibility coach, as well as the founder of Dance Emporium Fitness, a global dance and fitness brand built through authenticity and strategist content. Starting her career as a professional dancer and choreographer, Lauren has grown an online audience of over three million followers, transforming that visibility into brand partnerships, clients and multiple streams of income. She now teaches professionals and entrepreneurs how to build their confidence online, attract opportunities and turn social media visibility into real-world success. Are you under 35 years old and looking to connect with like-minded professionals who are launching or growing their careers within Hertfordshire businesses? You are invited to come and develop your interpersonal skills, elevator pitches and presentation skills in a supportive environment with business associates on the same journey. You will also gain valuable insights into a variety of industries, broadening your perspective and enriching your professional development. Please join us in our office to celebrate young professionals in business, with excellent networking and collaboration opportunities.

14/04

HERTS GO GREEN AND GROW 14.04.26 12:00 – 13:00 ZOOM MEMBER RATE - FREE NON MEMBER RATE - £15.00 +VAT

Join our monthly online Herts Go Green and Grow (HGG&G) workshop and be part of the force working to protect our county. HGG&G is a unique cross-industry group – an open forum to discuss sustainability issues, challenges and opportunities, as well as hear updates from experts on the regulatory landscape and other relevant topics. The community is a safe space to ask any questions and to share discoveries and learnings. It is a great opportunity to meet and network with likeminded businesses who are passionate about making a difference. The Herts Go Green and Grow initiative was launched in 2022 by Hertfordshire Chamber of Commerce, in collaboration with our members: JPA Workspaces, KGK Genix, Estu Global, Net Zero International and Insight MCL.

17/04

SILVER MEMBER BREAKFAST 17.04.26 08:00 - 10:00 HERTFORDSHIRE CHAMBER OF COMMERCE OFFICE, HATFIELD MEMBER RATE - FREE SILVER MEMBERS ONLY

22/04

HERTFORDSHIRE HORIZONS 22.04.26

16:00 - 18:00 KNEBWORTH HOUSE, KNEBWORTH MEMBER RATE - £40.00 +VAT NON MEMBER RATE - £50.00 +VAT Join us for the second instalment of our new insight series, Hertfordshire Horizons, at the iconic Knebworth House. This new series keeps Hertfordshire’s business community connected to the conversations that matter, from the trends shaping our region to the policy shifts influencing future growth. Our opening event set the tone for a future-focused programme that puts regional priorities centre stage, offering sharp insight, strategic discussion and valuable connections. Our Hertfordshire Horizons event will include: • Anthony Downs – Key trends, evolving policies, and major projects shaping Hertfordshire and neighbouring regions, plus a strategic discussion on what businesses need to prosper. • Local Skills Improvement Plan – Latest developments for Hertfordshire businesses. • Hertfordshire Community Foundation – Regional update. Introducing Anthony Downs Anthony Downs is a seasoned estate and development professional with over three decades of experience in estate management, planning and legacy development. During more than 25 years at Gascoyne Estates, including his role as Estate Director of the historically significant Hatfield Park Estate, he led strategic initiatives that secured allocations for around 4,000 homes and 500,000 square feet of employment space, supported by influential pattern books, design codes and discussion papers. Formally trained as a building surveyor with a focus on conservation, design and placemaking, he is known for balancing heritage with progress to deliver projects that are both commercially viable and culturally sensitive. Anthony later founded Placewell Advisory and continues to shape national policy through his work with the CLA’s National Policy Committee and as a non-executive director at Gascoyne Estates, with his contribution to the built environment recognised by a King’s Foundation Award.

29/04

THE KING’S AWARD FOR ENTERPRISE LAUNCH 29.04.26 11:00 - NOON ZOOM MEMBER RATE - FREE NON-MEMBER RATE - FREE

Hertfordshire Chamber of Commerce is delighted to announce the launch of The King’s Awards for Enterprise, taking place virtually on Wednesday 29th April 2026, from 11:00 - noon. The Chamber is hosting a free to attend zoom to launch these Awards, promote their importance and encourage businesses within Hertfordshire to submit entries. The King’s Awards for Enterprise are highly regarded awards, given in recognition of outstanding achievement by UK businesses, across the following four categories: • Innovation • International Trade • Sustainable Development • Promoting Opportunity through Social Mobility We will hear from HM Lord-Lieutenant of Hertfordshire, Robert Voss CBE, CStJ who will be joining us to emphasise the significance of these awards, together with a representative from The King’s Awards Office, Department for Business and Trade. In addition, we will hear from a number of past winners, who will discuss the many ways in which winning one of these prestigious awards has benefitted their organisations. Spend an hour online with us and discover why entering and winning one of these awards is so important for your business.

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Expert speakers and dynamic pitches abound at exclusive event The region’s business leaders came together for an exclusive networking breakfast that showcased the depth, diversity and ambition of Hertfordshire’s business community. From rapid-fire pitches to expert insights, the event created a dynamic space for collaboration and new opportunities. Hertfordshire Chamber welcomed its Silver Members to a Networking & Breakfast morning at the Chamber’s own offices. The event gave attendees the chance to introduce their organisations through concise one-minute pitches, sparking energetic conversation and new business connections. Donna Schultz, CEO of the Chamber, said: “We were delighted to welcome such a strong turnout of Silver Members, each bringing their expertise, energy and unique perspectives to the room. “The one-minute pitches were a real highlight. They showcased just how diverse and capable our members are. Contributions like these are what make our networking events so valuable, because they create genuine opportunities for collaboration and growth.”

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The morning also featured two guest speakers, each offering insights designed to support businesses in navigating the challenges of modern workplaces. Keith Brown, of Quest Cover, shared practical guidance drawn from years of experience supporting organisations of all sizes, from SMEs to large national companies. His work focuses on helping businesses implement tailored, compliant solutions across employment law, HR and health and safety. Joining him was Lynette Parkes, a health and wellbeing consultant from Westfield Health. Lynette works with companies to develop holistic wellbeing strategies that support staff and organisational resilience. Donna added: “From fresh introductions to meaningful conversations, the morning truly showcased the strength, generosity and collaborative spirit of Hertfordshire’s business community. It’s inspiring to see members so willing to share their knowledge and support one another. That’s what makes this network so special.”

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Quick pitches, insightful speeches and strong connections Over coffee and conversation, Hertfordshire’s business community came together for a morning focused on connection, collaboration and fresh thinking.

to the business community as CEO of Diagram Capital, founder of payment services provider Circadian FX and founder of business consulting firm Tatchco Ltd.

Hertfordshire Chamber welcomed its Gold and Platinum members to a Networking and Breakfast event at the Chamber’s offices. Designed to encourage meaningful engagement, the event provided a dynamic setting for business leaders to exchange ideas and strengthen professional relationships.

In addition to his commercial success, Jim is co-founder of Helping Herts, a leading collaborative fundraising campaign that supports 12 Hertfordshire children’s charities each year.

A key highlight of the morning was the series of fast-paced one-minute pitches, giving all attendees the opportunity to introduce themselves and their businesses. The format proved highly effective, sparking conversations and new networking opportunities. Guests were also treated to an insightful talk from guest speaker Jim Tatchell. Jim brings a wealth of experience

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Donna Schultz, CEO of the Chamber, said: “This event perfectly captured what the Chamber is about – bringing people together to share knowledge, build connections and support one another. It’s events like these that allow professionals to step away from their day-to-day roles and connect with like-minded peers from across the county. “A huge thank you to Jim for sharing his expertise, to Costco Wholesale for providing a fantastic breakfast and to everyone who joined us and made the morning so engaging.”

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VALUE WITHOUT COMPROMISE

Riverlabs is a 28 acre, advanced science and innovation campus at the heart of the Golden Triangle in Ware, Hertfordshire. Riverlabs 1 is the first phase, offering from 2,082 sq ft to 96,742 sq ft highspecification CL2/3 labs, workspace and manufacturing spaces available from December ’25 Former GSK R&D site, set within a beautiful riverside campus with 15 acres of green space and sport facilities Designed for all, whether scaling innovators or established science leaders Purpose-built to support scientific excellence and growth potential Exceptional specification - high capacity air extract capability, walk-on interstitial floors, all in place and ready to occupy Combines world-class scientific infrastructure with outstanding lifestyle amenities at an unbeatable cost point For more information or to book a tour contact: Jonathan Hawkes 07808 102 393 jonathanhawkes@riverlabsware.com

www.riverlabsware.com

Riverlabs: the smarter choice

RIVERLABS:

Anchoring Hertfordshire’s Next Era of Scientific Growth The Golden Triangle remains one of the world’s most competitive landscapes for scientific discovery and innovation. Yet within this geography, a new centre of gravity is emerging, one that offers not only the infrastructure required by modern research organisations, but a position at the heart of a rapidly strengthening regional ecosystem. Riverlabs in Ware, Hertfordshire, is redefining what science infrastructure can look like outside the traditional hotspots, and in doing so, is helping rebalance the distribution of innovation capacity across the UK. Hertfordshire has long played a significant role in life sciences and advanced engineering. From global pharmaceutical manufacturing to the cell and gene therapy cluster, the county has quietly built one of the UK’s most productive R&D corridors. Today, it supports a deep network of companies, clinicians, academics and investors that rival far larger metropolitan hubs. Riverlabs stands squarely within this environment, not on the periphery of innovation, but embedded within one of the country’s most connected scientific geographies. This ecosystem advantage begins with people. Hertfordshire’s science workforce is both broad and highly skilled, drawing from London, Cambridge, Stevenage, Harlow and the wider commuter belt. Riverlabs sits in the middle of this talent arc, with 191,000 science and innovation professionals within comfortable reach. For companies that depend on attracting specialist staff, whether analytical chemists, process engineers or translational researchers, this density is invaluable. It broadens recruitment pipelines while reducing competition pressures that dominate London and Cambridge.

Importantly, Ware itself offers the quality-of-life conditions that help retain staff once recruited. Riverside settings, strong schools, high wellbeing scores and green space provide a compelling alternative to the high-cost, highpressure environments that often accompany more established science clusters. For scaling biotechs, CROs and medtech innovators, this translates into a tangible advantage: the ability to build stable, motivated teams in a location that people actively want to live in. But talent is only one pillar of Hertfordshire’s strength. The region is also home to a robust academic ecosystem, and here Riverlabs benefits from immediate proximity. The University of Hertfordshire, located minutes from the campus, brings not only a sizeable graduate pipeline but also expert research groups across life and medical sciences, engineering and digital technologies. These are active, industry-engaged departments with facilities and equipment that companies traditionally pay a premium to access. Add to this the wider gravitational pull of London and Cambridge, less than an hour away, and Riverlabs becomes part of an academic network that few UK locations can match. Yet infrastructure itself remains the foundation on which science businesses succeed. Riverlabs’ buildings, originally engineered by GSK, reflect a level of technical specification that is exceptionally difficult to replicate in commercial property markets. The campus combines CL2/3 laboratory space, engineering capability, office environments and manufacturing potential within a single 28-acre campus. Riverlabs 1, with its interstitial floors

and engineered separation of people, goods and waste flows, offers a level of adaptability rarely seen. This is infrastructure built for complexity, capable of accommodating chemistry, biology, process development and digital operations side-by-side without disruption. The current retrofit programme is pushing this even further, modernising the estate with a sustainability-first mindset: fossil fuel removal, extensive material recycling and a target EPC A rating. For science organisations increasingly evaluated on their environmental performance, such features are no longer optional, they are necessity. Perhaps the most striking shift Riverlabs introduces to the Golden Triangle is around cost. London, Cambridge and Oxford now represent some of the highest science real estate costs in Europe, premiums that are often detached from the operational value they deliver. In today’s environment of constrained capital, tougher fundraising conditions and heightened pressure on cashflow and runway, these costs can actively limit scientific progress. Riverlabs rebalances that equation. It allows organisations to operate at the heart of the Golden Triangle without sacrificing financial resilience, preserving capital for what truly determines success: talent, technology and time. As Jonathan Hawkes, Senior Business Development Advisor at Riverlabs, puts it: “The most effective location is the one that strengthens science, people and financial resilience at the same time.” In Hertfordshire, Riverlabs is proving that this balance is not an aspiration but an achievable reality.

For more information and availability, visit www.riverlabsware.com Inspire 72 33

Chamber is ‘a powerful platform for collaboration’ Professor Anthony Woodman, Vice-Chancellor and Chief Executive Anthony joined the University of Hertfordshire on 1 September 2025 as its fourth Vice-Chancellor and Chief Executive.

economy. The visibility, advocacy and support offered through Patronage have reinforced our role as a proactive partner to business.

He is responsible for the decision making affecting the delivery of strategic and operational plans and performance, the day-to-day running of the University, its internal structure and organisation, and the interface with external bodies and agencies. Having graduated from Sunderland Polytechnic in 1986, Anthony gained an MSc in Experimental Pathology & Toxicology in 1987 and a PhD in 1993, both from the Royal Postgraduate Medical School, University of London.

3. What are the biggest challenges affecting your organisation, and how can the Chamber help?

He was Professor of Translational Medicine at Cranfield University until 2007, and more recently Provost at the University of West London. His research in molecular oncology and particularly the role of biomarkers as diagnostic and prognostic tools has been undertaken in collaboration with a number of international pharmaceutical companies.

1. Why and when did you join the Chamber? The University of Hertfordshire joined the Hertfordshire Chamber of Commerce several years ago to strengthen our long-standing commitment to supporting the regional economy and working collaboratively with businesses across the county. As one of Hertfordshire’s largest employers and a key anchor institution, it was important for us to be part of a network that actively champions local enterprise, skills development and economic growth. Joining the Chamber enabled us to deepen our engagement with employers of all sizes, align more closely with regional priorities and ensure that our education, research and skills provision continue to meet the evolving needs of Hertfordshire’s business community.

2. How has being a Patron of the Chamber helped your organisation? Being a Patron of the Chamber has significantly strengthened our connections with senior business leaders, policymakers and key stakeholders across Hertfordshire. Through Chamber events, forums and networking opportunities, we have been able to engage in meaningful dialogue with employers, better understand local business challenges and co-create solutions around skills, workforce development and innovation. The Chamber provides a trusted platform for collaboration and influence, allowing us to share insights, showcase our expertise and contribute to strategic conversations that shape the future of the county’s

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Like many organisations, the University faces challenges linked to a constantly shifting political landscape, economic uncertainty, rapid technological change and the need to ensure a future-ready workforce. There is also increasing pressure to respond quickly to employer demand while navigating a complex regulatory and funding landscape. The Chamber plays a vital role in helping to address these challenges by acting as a conduit between business, education and policy. Through insight-sharing, employer engagement and advocacy, the Chamber helps us stay closely connected to the needs of local industry and supports collaboration that leads to practical, impactful solutions.

4. What advice would you give to new Chamber members? My advice to new members would be to actively engage. Attend events, participate in discussions and make the most of the opportunities to connect with other businesses and organisations. The real value of Chamber membership comes from building relationships, sharing experiences and contributing to the collective voice of the local business community. Approached in this way, the Chamber is not just a networking organisation, but a powerful platform for collaboration, learning and growth.

5. What are your plans for future growth, and what is your vision for 2026 and beyond? Looking ahead, the University of Hertfordshire is focused on continued growth in areas that directly support regional and national priorities. This includes expanding our employer-aligned education and apprenticeship provision, strengthening partnerships with businesses and investing in innovation, digital capability, and leadership development. Our vision for 2026 and beyond is to further cement our position as a university deeply embedded in the economic and social fabric of Hertfordshire, producing highly skilled graduates, supporting businesses to grow and innovate, and contributing to a resilient, inclusive and sustainable regional economy. We see the Chamber as a key partner in delivering this vision.

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Advertising Feature

EMPOWERING THE FUTURE WORKFORCE:

How the University of Hertfordshire Is Leading the Way in Apprenticeship Innovation As organisations across the UK continue to navigate skills shortages, rapid technological change, and evolving workforce expectations, degree apprenticeships have emerged as one of the most powerful tools for building sustainable talent pipelines. At Herts, apprenticeships are more than qualifications - they are a partnership between employers, learners, and the University, aligning academic excellence with real-world workforce needs. As a result, businesses from SMEs to major national employers are increasingly turning to degree apprenticeships to address skills gaps, future-proof their organisations, and nurture new and existing talent. Here at Herts, we’re celebrating National Apprenticeship Week 2026 with four exciting events to give potential apprentices and employers the opportunity to learn more about degree apprenticeships. Join us between 9 - 15 February 2026 to hear from our Apprenticeship and Professional Programmes team members, the specialist experts who deliver our programmes and some of our current apprentices and employers who have transformed their futures using apprenticeships already. https://www.herts.ac.uk/about-us/newsand-events/events/apprenticeship-events/ national-apprenticeship-week-2026

Monday 9 February: Introduction to Apprenticeships (Online) This opening event provides a clear and accessible introduction to degree apprenticeships for employers interested in exploring the model for the first time. Led by our Associate Director, the session offers a holistic overview of how apprenticeships work, the benefits they bring, and the support Herts provides throughout the recruitment and training journey. Employers will gain insight into the full range of programmes available, from business and digital to engineering and healthcare, and will have the opportunity to ask questions in a live Q&A.

Tuesday 10 February: Cutting Through the Complexities: An Information Evening for Students & Parents (In-Person, University of Hertfordshire, Forum Theatre) Recognising the increasing demand for alternative routes to higher education, this in-person information evening is designed for students exploring post-A-level options and parents seeking clarity on how degree apprenticeships work. Attendees will meet programme leaders, employer partners, and current apprentices, gaining practical understanding of entry requirements, the application process, and what day-to-day life on a degree apprenticeship looks like. For many families, this event is a turning point in exploring a route that combines academic achievement with paid, real-world experience.

Thursday 12 February: Insight to Impact: Powering the Future Healthcare Workforce (In-Person, University of Hertfordshire, Spectra Building) This sector-leading event brings together healthcare employers to explore how innovation, partnership, and education can shape the workforce of tomorrow. Hosted in the University’s new £100m Spectra building, attendees will enjoy guided tours of state-of-the-art simulation suites, VR labs, and clinical training environments, as well as demonstrations of how digital technologies and AI are transforming healthcare education.

Friday 13 February: Employer Drop-in Morning (In-Person, University of Hertfordshire, Enterprise Hub) To close the week, the University invites employers to a relaxed drop-in session with refreshments provided. This event is ideal for organisations new to apprenticeships or looking to expand their training provision.

There are many benefits that apprenticeships can bring to an organisation and to find out more information on the University of Hertfordshire’s degree apprenticeship provision, please visit: go.herts.ac.uk/apprenticeship-study or contact one of the team on apprenticeships@herts.ac.uk 36 Inspire 72

Help to Grow Management – next cohort starts 27 January 26 The next cohort of the Help to Grow: Management programme starts on 27th January so this is your last chance to get on and save even more on this course which is already 90% subsidised. An additional bursary means you pay just £375, that’s 5% of what the training is worth. Just ask when you book as there are limited numbers available! Help to Grow is an actionable learning programme for SME leaders and senior managers, 90% funded by the Government and designed to fit around your work day. It combines online sessions with face-to-face learning and 1:1 coaching. Join 30,000 SME leaders who have benefited from this expertly designed, transformational programme, delivered by accredited business schools. Designed specifically for small businesses, this course is delivered by expert practitioners and facilitators, covering essential topics including: • Strategy and innovation • Digital adoption • Marketing and branding • Creating a high-performing workplace • Finance Boost your leadership skills and business performance! Register or enquire : https://smallbusinesscharter.org/h2gmcourse/ hertfordshire-9 Find out more and access the full schedule today (https://www.herts.ac.uk/for-business/skills/help-togrow-management) or email htgm@herts.ac.uk for more details. To be eligible your business must be over 1 year old, with 5 or more employees. The attendee should be a senior decision-maker with at least one report. 10 or more staff? Then you can send two senior people. The course is also now open to social enterprises and some charities with a profitable commercial/trading arm, as long as they fit the eligibility criteria.

Why customer loyalty is harder to buy than ever Laura Pearce, MD of Strand PR For years, the marketing playbook was simple: spend on acquisition, fill the funnel and then count the sign-ups. Growth was a numbers game. But, the rules have changed. Customers can cancel in two clicks, compare competitors in seconds and see through gimmicky loyalty schemes instantly. Growth isn’t about how many people you can pull in at the top. It’s about how many stay. This is the subscription squeeze. From streaming platforms to SaaS providers to retailers, the real battle isn’t who can win new customers fastest; it’s who can keep them. Churn is the hidden tax on acquisition and no amount of flashy campaigns will save a brand that leaks customers out the back.

Why loyalty is harder now Loyalty used to be about points, perks and the occasional discount. Today, those tactics just don’t cut it. Customers expect consistent value and coherent brand experiences. When the story slips, so does trust. We’ve seen businesses pour millions into acquisition, only to find retention rates slipping year after year. The problem isn’t that customers don’t want to be loyal; it’s that brands make it too easy to leave. One bad experience, one mixed message, one clunky renewal process – and they’re gone.

Retention is strategy Retention isn’t just about customer service. It’s marketing, comms and brand, all working together. Customers don’t care which department is responsible for their email, their ad or their press story. They experience it all as the brand. That means retention is the ultimate test of integration. If the messaging is clear, the experience consistent and the value obvious, customers stay. If not, they leave. For marketing directors and CMOs, this shifts the conversation in the boardroom. Acquisition metrics aren’t enough. Lifetime value, reducing churn and depth of engagement are the measures that matter.

The point The subscription squeeze is real. Customer loyalty is harder to buy than ever before. But the solution isn’t bigger discounts or another CRM nudge. It’s clarity, consistency and integration across every touchpoint. Retention is the growth strategy now. And the marketers who can prove it will be the ones winning not just customers, but the argument in the boardroom.

Share your story in the next issue of inspire! Do you have exciting news to share with the Hertfordshire business community? Whether it’s a new product launch, a recent award, a company milestone or a community initiative, we want to hear from you. We’d love to include your stories in the next issue of Inspire. It’s a great opportunity to spotlight your achievements, raise your profile and connect with fellow Chamber members.

Submit your news item today and let’s celebrate your success together.

1 7 . e r i insp

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Deadline for submissions: 3rd February 2026 Email your news to: editorial@hertschamber.com Advertising opportunities contact: Karen Hall Karen@benhampublishing,com Mobile 07801 788880

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Membership Benefits Westfield Health Chamber members can provide their employees with a Westfield Health quality healthcare plan to help them look after their everyday health.

Cover includes: • • • • •

Dental Optical Holistic therapy 24hour access to counselling Access to a doctor for you and your family

Benefits of the scheme also include: Best Doctors enables employees, their partners and dependent children to get an expert second medical opinion from a world-leading medical specialist after receiving diagnosis of a serious or worrying medical condition.. Westfield Rewards provides access to discounts, special offers and cashback at more than 450 leading high street/online retailers, including Sainsburys, Debenhams, Marks and Spencer, Boots and B&Q, as well as travel companies such as Expedia.

Each day that someone is absent through sickness is a considerable cost to your company in lost productivity. So, at just over 18p per employee, per day, the Chamber Plan effectively pays for itself.

Alongside these benefits, Westfield Health has also enhanced its existing GP telephone consultation service DoctorLine™ by introducing a new webcam consultation service. Policyholders can have an online face-to-face consultation with a GP at a convenient time, avoiding the need to wait days for an appointment.

Members: To claim/find out more about this benefit, please visit your profile in the Members Area.

The Plan provides eligible employees with cash benefits towards a range of routine healthcare needs, including optical, dental, chiropractic and therapy treatment. Its Employee Assistance Programme provides a confidential 24-hour counselling and advice line for a range of medical, legal and wellbeing issues, including up to six face-to-face counselling sessions for the policyholder.

Ashbourne Insurance The Chamber is delighted to offer a range of competitively priced travel insurance benefits through its Patron member Ashbourne Insurance – an independent broker based in Hoddesdon, Herts, established for over 40 years. Herts Chamber members benefit from a 10% discount. There is a diverse range of products available, including single-trip, annual multi-trip, backpacker, winter sports and policies for senior citizens.

Members: To claim/find out more about this benefit, please visit your profile in the Members Area.

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An iconic escape designed for every occasion Set within 300 acres of Hertfordshire countryside is a five-star luxury retreat where modern spirit meets historic charm. Every part of The Grove Hotel – Golf and Spa is designed for the perfect escape, from vibrant restaurants to a championship 18-hole golf course and the award-winning Sequoia Spa. In summer, the Walled Garden is at the heart of the resort, with an outdoor pool, sandy beach and stylish cabanas for sunshinefilled downtime. For businesses seeking an extraordinary corporate getaway, The Grove offers the best of both worlds with 214 rooms and suites, plus two new cottages, Wisteria and Dingle. Just 18 miles from London, the resort pairs a true sense of escape with calm, open spaces that feel light, airy and connected to nature. Across 16 flexible meeting rooms, natural daylight is a defining feature and many spaces open directly on to the gardens. Host a large conference in the Amber Suite for up to 450 guests, or bring teams together in the Garden Room, flooded with daylight and overlooking pristine grounds, for a more intimate, focused gathering. Beyond the event spaces, The Grove is made for team building. Gather a group and explore outdoor pursuits in Asher’s Woodlands, including archery, axe throwing and bike rides or work with expert partners to create high-energy challenges and wellness-led retreats that bring teams closer. Wedding season at The Grove is equally special, with celebrations unfolding against the backdrop of the formal gardens and guided by a dedicated planner from first viewing to final toast. Whether you want to unlock the perfect business retreat, challenge yourselves through team building or begin planning your dream wedding, The Grove turns every occasion into an unforgettable experience. To find out more, visit Luxury Hertfordshire Hotel, Golf Resort and Spa | www.thegrove.co.uk

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Pinehill Hospital and Rivers Hospital Your Local Healthcare Providers of Choice

It might be easier than you think to access private hospital treatment. You can either pay for your treatment or use your private medical insurance. We offer a range of ways to fund treatment, giving you the flexibility to choose which option best suits you and your finances. Call us on 01432 598 031 to book an appointment or scan the QR code to find out more about the services we provide. Pinehill Hospital, Benslow Ln, Hitchin SG4 9QZ Rivers Hospital, High Wych Road, Sawbridgeworth CM21 0HH

Make Your Next Business Event Extra Special

Every business needs time and space away from the daily routine to develop ideas and review direction, and we have that space for your business to meet, focus and find the inspiration you need. We have four distinct conference and meeting venues situated within seven acres of picturesque riverside gardens. These tranquil surroundings make Ware Priory the perfect place to absorb information without the interruptions of everyday life.

• Conferences & Meetings • Team Building • Business Dinners • Awards • • High Street, Ware, Hertfordshire. SG12 9AL • Tel: 01920 460316 • www.warepriory.co.uk •

@ware_priory

warepriory

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Building a no-nonsense agency for a new era of leadership Laura Pearce didn’t set out to build a ‘typical’ agency. In fact, much of her career has been defined by doing the opposite Founder and Managing Director of Strand, formerly Strand PR, Laura Pearce launched the business in her early twenties with little more than determination, a sharp instinct for storytelling and a belief that communications should deliver real results, not just promises. Thirteen years on, Strand has grown into a full-service marketing agency working with ambitious organisations across finance, education, professional services and beyond. But for Laura, the real success of the business has always come down to one thing: people. “I’ve never wanted to build a business where I’m the smartest person in the room,” she says. “Strand works because we have people here who are better than me at what they do and I trust them to lead.” That belief has shaped every stage of the agency’s growth. From the outset, Laura focused on surrounding herself with people who challenged her thinking, brought deep expertise and cared about the quality of the work. Growth has been organic, driven by long-term relationships rather than aggressive expansion, and shaped around having the right team in place. “The agency world can be noisy,” Laura says. “There’s a lot of jargon, a lot of over-promising, and not always enough delivery. From day one, I wanted Strand to be different – fast, honest and genuinely useful to the people we work with.” That ethos has become Strand’s calling card. Known for its straight-talking approach, deep client relationships and ability to move quickly without cutting corners, the agency has built partnerships that often last for years. Laura believes that consistency, not hype, is what earns trust. As Strand evolved, so did its role. What began as a PR agency increasingly became something broader: a strategic partner supporting leadership teams through growth, reputation management, digital change and moments of pressure. “The reality was that the name no longer reflected the work,” Laura explains. “PR is still a critical part of what we do, but it’s not the whole story. We’re supporting businesses at board level, shaping strategy, building visibility and helping them make confident decisions.” That shift led to Strand’s recent rebrand, a move from Strand PR to simply Strand. It was not a cosmetic exercise, but a deliberate step that reflected a business coming into its own. “The rebrand wasn’t about changing who we are,” she says. “It was about being honest about who we’d already become and confident enough to say it out loud.” For Laura, that confidence also comes from clarity about how she leads. She is direct, sets high standards and avoids hierarchy for its own sake, but places equal importance on wellbeing and development. Strand offers mental health days, flexible working and commissions an annual third-party wellbeing audit to hold itself accountable. “You can’t expect people to perform at a high level if they’re running on empty,” she says. “Wellbeing isn’t a perk. It’s a responsibility.”

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If the business is growing but the people aren’t, you’re doing it wrong. I want people to see a future here and feel trusted to step up. Backing people to grow is equally important. As the business scales, Laura is focused on creating opportunities for progression and ownership within the team. “If the business is growing but the people aren’t, you’re doing it wrong,” she says. “I want people to see a future here and feel trusted to step up.” That people-first mindset extends beyond Strand. Laura is actively involved in mentoring, charity work and community initiatives, using her experience to support others building businesses of their own. Having benefited from advice early in her career, she is clear about the importance of paying that forward. As Strand enters its next chapter, the ambition is measured rather than flashy. “Growth only works if it’s sustainable,” Laura says. “For our clients, for our team and for us as a business. We’re building something for the long term and we’re doing it properly.” No fluff. Just consistency, done well.

New wheels pave the way for new possibilities A healthcare company has joined forces with a sports foundation and a former GB athlete to support children in the UK living with disabilities. Viatris UK, part of the global healthcare company Viatris Inc., has partnered with the Herts Disability Sports Foundation (HDSF) and former GB athlete Ella Beaumont to construct and assemble sports wheelchairs for children and young people with disabilities. According to Whizz Kidz, the UK’s leading charity for young wheelchair users, more than 1,000 children are currently waiting for the right wheelchair or mobility equipment. As a leading volume supplier of medicines in the UK, Viatris is using its European philanthropic programme, #BuildingHealthierCommunities, to help bring practical and lasting support to children and their families. During the build day, Viatris employees worked alongside representatives from HDSF, who shared their lived experiences and expertise while helping assemble the wheelchairs. The initiative not only provided essential mobility aids but also promoted understanding of the daily challenges people with disabilities face when accessing and participating in sports. Melissa Fisher, Country Manager for Viatris United Kingdom explained: “Our Building Healthier Communities initiative goes beyond building sports wheelchairs – it’s about creating opportunity and enabling access to movement. “We’re proud that our employees are contributing their time and energy to make a tangible difference and we are grateful to Herts Disability Sports Foundation and Ella Beaumont for partnering with us to bring this initiative to life.” The newly assembled sports wheelchairs will be distributed to charities and individuals across the UK, many of whom face significant barriers to mobility and limited access to assistive technologies. For recipients, the chairs represent more than physical support – they offer freedom of movement, access to sport and the chance to participate in inclusive activities that build confidence, wellbeing and community. Ros Cramp, Charity Director at HDSF, said: “We believe access to sport changes lives – it builds confidence, community and independence. Partnering with Viatris allows us to reach even more young people and families who too often miss out. These sports wheelchairs aren’t just equipment, they’re enablers of inclusion.” Ella Beaumont, personal trainer at Stoke Mandeville Stadium, the birthplace of the Paralympic movement and herself a former GB athlete, said: “As someone who relies on a sports wheelchair, I know how transformative the right equipment can be. It’s not just about taking part – it’s about unlocking potential, chasing goals and experiencing the pure joy of sport. “The right chair gives you the freedom to push beyond limits and the confidence to believe in what’s possible. Seeing so many people come together to build sports wheelchairs is a powerful reminder of how access can spark opportunity, ambition, and dreams.” Viatris’ #BuildingHealthierCommunities initiative engages employees across Europe, together with healthcare partners, in social and environmental projects that create meaningful impact in local communities. Activities range from volunteering to fundraising, all aimed at strengthening communities and improving lives. In 2025 more than 50 events took place across Europe involving over 1,700 colleagues who volunteered more than 4,800 hours to support local causes.

Legal Property Experts

in association with Penman Sedgwick LLP

Claire Miller – Partner – Head of Property

PROPERTY TRANSACTIONS AND AML COMPLIANCE

When you instruct a lawyer to handle a property transaction for you, you should expect them to require certain information and documentation from you at the outset for the purposes of compliance with the Anti-Money Laundering (AML) legislation. This legislation applies to work carried out in ‘the regulated sector’, which includes property transactions, and compliance is mandatory – the strict rules imposed are designed to stop criminals using professional services to launder money or finance terrorism, and to maintain professional standards.

Client Due Diligence (CDD)

All firms operating in the regulated sector are required to undertake CDD on their clients and matters. This is one of the key controls to protect a firm against money laundering and terrorism financing risks. CDD should be undertaken ‘as early as possible’, so you should expect this to be a primary focus at the outset of a new matter as your transaction may otherwise be delayed. What is required for CDD will differ depending on the circumstances, but fundamentally will include: • Identifying and verifying the identity of the client(s) on the basis of documents which meet the required criteria – this may include using a digital verification system • Identification of the client’s ownership and control structures where the client is not a private individual, and verifying the identities of the ultimate beneficial owners • Establishing whether any of the clients is a Politically Exposed Person (PEP), or subject to sanctions • Ensuring that CDD documentation is kept up to date, given that the AML regulations require firms to conduct ‘ongoing monitoring’

Source of funds and wealth (SOF & SOW)

Your lawyer will need a clear understanding of both SOF for the transaction and your SOW, to comply with the AML regulations. What is required will depend on the circumstances – your lawyer must adopt a risk-based approach. Again, timing is important – and note that if the SOF changes at a late stage you should understand that this may cause a delay in progressing your transaction due to the additional checks that your lawyer will then need to undertake. Evidence of SOF and SOW will depend on the facts but might include: • Copies of payslips, annual accounts or tax returns • Bank statements • Loan documents • Details of inheritance • Copies of related sale documents, if funds are derived from a sale of property, shares or other assets It is important to understand that compliance with these AML requirements protects both firms and their clients, and is a fundamental part of preventing economic crime. It is also mandatory, so it is in the interests of all involved that AML compliance is dealt with promptly and thoroughly to ensure that your property transaction can proceed safely and without delay.

If you need legal advice, we can help.

Problem Solved e: cmiller@penmansedgwick.com t: 01923 225212 www.penmansedgwick.com

Inspire 72 43 5 George Street, Watford, Herts WD18 0SQ

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Building a Connected Hertfordshire Ashbourne ad to follow Over the past year, we’ve laid strong foundations for a more connected Hertfordshire. By working closely together, we’ve made significant strides towards creating thriving communities, delivering the right homes in the right places, and building the infrastructure that underpins economic prosperity and wellbeing. As we step into 2026, the opportunities of a new year are ahead of us. Collaboration will continue to be at the heart of everything we do. Together, we will shape a future that is inclusive, sustainable, and resilient for Hertfordshire. Mayor Peter Taylor

Chair of Hertfordshire Growth Board and Leader of Watford Borough Council 44 Inspire 72

World Class Economy Hertfordshire’s reputation as a world class economic centre has continued to grow. Throughout 2025, the county’s leaders have championed Hertfordshire on a national and global stage. In November 2025, at the inaugural UK Screen Investment Summit, industry leaders highlighted the need for deeper regional and cross sectoral partnerships to maximise the creative sector’s economic impact. This aligns with Hertfordshire’s ambition to strengthen its position at the heart of the UK’s screen and creative industries. Another major milestone in 2025 was the development of Hertfordshire’s new Economic Strategy, which sets out a bold vision for the county to become the UK’s innovation heartland by 2035. Focused on productivity, sustainability and inclusion, the strategy brings together near‑term action with long‑term growth and will form the foundation of the forthcoming Local Growth Plan, set to launch in Westminster in March 2026.

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The plan sets out how the county’s transport infrastructure and services can support economic growth, the delivery of housing, reduce environmental harm and support better health. A wider range of organisations have been included in discussions to ensure that the disparate requirements can be incorporated into an effective plan to deliver safe, accessible and sustainable transport for all our communities.

Sustainable County Spring 2025 marked the launch of Hertfordshire’s first Local Retrofit Strategy, which is set to improve home energy efficiency, tackle fuel poverty and support Net Zero. Developed by the Hertfordshire Nature Recovery Partnership, the strategy sets out a shared vision and priority areas for action, including protecting chalk streams and improving habitats for species such as swifts and water voles, restoring and enhancing nature at scale.

Healthy & Safe Places for All

The UK Screen Investment Summit 2025 at BAFTA 195 Piccadilly

Digital Access for All As part of our ongoing commitment to increase connectivity and ensure no place or person is left behind, a new Digital Strategy is being developed. This is structured around our core ambitions to improve broadband infrastructure, mobile coverage and digital inclusion.

At the start of 2025, we set out a shared mission to create communities that have physical health, mental wellbeing, safety and social connectedness at the heart. We are delighted to announce the launch of the Healthy and Safe Places Framework – the first of its kind in the UK. Shaun Andrews MRTPI, Director of UK Planning Strategy at Prior + Partners, provides expert insight into how this pioneering approach will support healthier communities for generations to come. Read more at www.hertfordshiregrowthboard.com/news.

Right Homes, Right Places

Transport for Hertfordshire

In 2025, we made strong progress towards delivering the right homes - including increasing the provision of social, affordable, and specialist homes - in the right locations with the infrastructure needed to support Hertfordshire’s socio-economic prosperity.

Driven by a shared mission to deliver a safe and integrated transport system which unlocks growth, work is now underway to develop a new statutory Local Transport Plan for Hertfordshire.

The county built a gross total of 5,035 new homes in the period 1 April 2024 – 31 March 2025, of which 22% were affordable. This is the second highest rate that has been achieved in the last 25 years. There are also 39,100 homes with planning permission to be built over coming years.

Most recently, Digital Hertfordshire launched the Digital Help Finder, developed in partnership with Digital Essex. This new online tool supports individuals who need help getting online and will strengthen digital inclusion across the region.

We developed a pipeline of potential housing sites and a tool to engage Homes England on funding for social and affordable homes. There are about 400 sites on this list, capable of delivering around 97,000 homes over the coming years, which is the cumulative total of Local Plan allocations and other expected sites. We have also contributed to the Healthy & Safe Places Framework, embedding health and wellbeing principles into future Local Plans, and supported districts in progressing Joint Strategic Plans to inform the Strategic Development Strategy. Looking ahead, we are refreshing the Infrastructure Prospectus to set out long-term infrastructure requirements and funding gaps, with publication expected in Spring 2026. District councils are also exploring AI planning tools to streamline validation processes, and the Quality Development Charter will align with the Future Homes Standard to ensure higher sustainability standards.

At December’s HIDB meeting, the full scale of Hertfordshire’s housing crisis was confronted. The message was clear: the need is urgent, and meeting it will require strong, coordinated action. Yet the meeting also offered real optimism, spotlighting the talent, creativity and shared commitment across the county as partners work to unlock new homes and deliver better futures for residents. Established in 2021, the HIDB brings together both the public and private sector from across Hertfordshire, giving over 80 members a seat at the table to understand and influence the future of the county. To find out more about benefits and membership visit www.hidb.co.uk/ membership/

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Hertfordshire’s young talent celebrated on national stage Teenage apprentice celebrates with his mum at Houses of Parliament as he collects national award Community pride was on full display as an apprentice electrician from Hertfordshire was honoured at the 2025 Young Builder of the Year Awards Nineteen-year-old Kyran O’Dowd, who is completing Hart Learning and Development’s installation/maintenance electrician apprenticeship at North Hertfordshire College’s Engineering and Construction Campus in Stevenage, received a Commended Young Builder of the Year 2025 award. The recognition came with a certificate and £400 prize, but for Kyran, the true reward was something far more personal. Kyran was nominated by his placement employer, TP&N Electrical, who highlighted not only his growing technical skill, but also the determination he has shown in navigating challenges linked to his ADHD. Kyran said: “It’s nice to know that I’m actually all right at my job! After receiving this award, I have more confidence in my skills and my mum’s told me to put it on my CV. “I couldn’t have done this without the continued support of everyone at TP&N Electrical and my tutors at Hart Learning and Development.” The ceremony took place in the Houses of Parliament, where Sir John Hayes MP opened the event before the 23 finalists and their guests. Kyran attended with his mum, his best friend Keaton and Cathy Spooner, Office Manager at TP&N Electrical. Cathy said: “Kyran has worked hard to develop his skills and never let obstacles stand in his way. Overcoming challenges along the journey has only made this achievement more meaningful – a real testament to his character.” Lorna McCallum, Executive Director of Apprenticeships at Hart Learning and Development, said: “I’m incredibly proud that Kyran’s hard work and dedication have been recognised on a national stage. It’s a testament to the outstanding support from his tutors and the staff at Hart Learning and Development. “I’d also like to extend a heartfelt thank you to the team at TP&N Electrical for employing Kyran and supporting him throughout his apprenticeship. Their commitment has played a vital role in his development. I wish Kyran every success in his future career.” With young people like Kyran stepping forward, supported by families, providers and local employers, Hertfordshire continues to show what it means to keep community at the heart of every success story.

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It’s nice to know that I’m actually all right at my job! After receiving this award, I have more confidence in my skills and my mum’s told me to put it on my CV. I couldn’t have done this without the continued support of everyone at TP&N Electrical and my tutors at Hart Learning and Development.

The local partnerships powering productivity Keeping it local is the ethos for award-winning Hertfordshire business

A leading leaf chain manufacturer and supplier has reinforced its strong commitment to buying local and supporting local employment. FB Chain, which received an Inspiring Herts Award and a King’s Award for Enterprise in 2025, has outlined its longstanding policy of sourcing goods and services from nearby businesses wherever possible. Managing Director, Peter Church, said, “We have a policy to spend as much money as possible with local companies. Cost is a consideration when choosing to buy locally; however, the true value is what local partnerships bring – Barton Jones Packaging and Norton Fasteners are good examples of this.

distances also help to cut carbon emissions, contributing to a more sustainable future. While FB Chain recognises that shopping around might reduce costs, its philosophy is that investing time in nurturing customer relationships and improving internal processes delivers far greater long-term value. By prioritising these areas over marginal savings, the company enhances productivity and strengthens the quality and reliability of its service.

“Most of what we buy from those companies could be bought online at lower prices. However, by consolidating spending on packing and industrial consumables, we free up time to focus on our own productivity. Norton recently helped us source a floor-cleaning machine while Barton Jones assisted us with an advanced packaging option for our chain wear gauges.” Approximately 95 per cent of FB Chain’s employees live within 12 miles of its site and many key suppliers are just as close. Long-standing partners include Pinnacle Solutions, Peter Wright Electrical, Essential Results and Webby Tech, all of which have worked with the company for more than a decade. For its highly automated leaf-chain anchor production in Letchworth, FB Chain’s main input is steel. With the correct grades no longer manufactured in Hertfordshire or the wider UK, the company must source this material from abroad. Their steel currently comes from Italy and is produced in a modern EAF furnace, resulting in low-carbon steel. Another important local partnership is with Aztek Logistics, which receives and distributes more than 5,000 pallets a year on FB Chain’s behalf. The first and last legs of each journey are completed using an electric truck. Their proximity and close relationship allow Aztek to respond rapidly to shifting customer requirements. When refurbishing their changing rooms and washrooms, FB Chain turned to fellow Chamber member Conamar Building Services, without even seeking an alternative quote. The project was delivered on time, within budget and with minimal disruption to operations. Buying locally not only benefits FB Chain but also brings significant advantages to the wider community and environment. Supporting nearby suppliers keeps money circulating within the local economy, sustains jobs and encourages further investment. Reduced transport

Most of what we buy from those companies could be bought online at lower prices. However, by consolidating spending on packing and industrial consumables, we free up time to focus on our own productivity. Norton recently helped us source a floor-cleaning machine while Barton Jones assisted us with an advanced packaging option for our chain wear gauges. Inspire 72 47

Welcome to our new members Broxbourne Enterprise Centres Flexible workspaces, cutting-edge facilities and outstanding business support. Two enterprise centres, one inspirational community. Offering flexible offices, coworking spaces, workshop units and studios with business support – designed to empower Broxbourne’s business leaders and creative entrepreneurs. t:

020 8143 1688

a: Theobalds Enterprise Centre, Innovation Place, Platinum Way. Broxbourne. Herts. EN8 8YD w: http://www.broxbourneec.co.uk

Intuity Communications Limited Intuity Communications supplies and supports telecoms systems for operations of 30 to 3,000+ users, fixed and mobile. t:

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020 3370 3087

Just Experience Ltd t/a Celtic Harmony With its seven thatched roundhouses and native woodland, Celtic Harmony Camp in Brickendon, near Hertford, is the largest reconstructed Iron Age village in England. Visitors can enjoy immersive events that engage the imagination and improve wellbeing. t:

01438 718 543

a: Celtic Harmony Camp, Brickendon Lane, Hertford, SG13 8NY w: https://celticharmony.org/

LW Developments LW Developments is a family-owned development company specialising in acquisition, planning and construction across Herts, Essex and North London. t:

07545 431421

a: Grenville Court, Slough. Berkshire. SL1 8DF

a: Regency House, White Stubbs Farm, White Stubbs Lane, Broxbourne, EN10 7QA

w: http://www.intuitycomms.com

w: http://www.lwdevelopments.com/

Rathbones

Diamond Member

Banking and wealth management

Tees Solicitors

Platinum Member

a: 30 Gresham Street, London. EC2V 7QN

Tees provides integrated legal and financial advice, combining multidisciplinary expertise to deliver practical solutions for personal and corporate goals.

w: www.rathbones.com

Robert Crofton

a: 95 London Road, Bishop’s Stortford. CM23 3GW

020 7597 1478

Working with clients managing their day-to-day wealth management requirements. Looking after a wide variety of HNW and UHNW clients, including individuals and families, family offices, trusts, charities and corporates. t:

07702 962991

a: Old Off Licence, Baldock Road, Cottered, SG9 9PU

Specialist Risk Solutions Arrange bespoke insurance programmes for businesses with complex insurance requirements. t:

020 7977 4942

a: The St Botolph Building, 138 Houndsditch, London. EC3A 7AW w: www.srinsurancesolutions.co.uk

St Elizabeth’s Centre St Elizabeth’s is a charity supporting children and young adults with complex needs; also offering volunteering to corporate organisations across their 60 acres of beautiful Hertfordshire countryside. t:

01279 844226

a: South End, Much Hadham, SG10 6EW w: https://www.stelizabeths.org.uk/

Subnetic Solutions Ltd Subnetic Solutions has a broad portfolio of IT solutions and services for the specific needs of small and medium-sized business. t:

01462 418 618

01279 755200

w: www.stanleytee.co.uk

The Grove Hotel The Grove is a 5* country estate, a stately home transformed into a luxury hotel in Hertfordshire, just 30 minutes from London. 23 stylish meeting rooms, accommodating up to 450, 215 bedrooms, championship golf course, spa, man-made beach and outdoor pool. t:

01923 807807

a: The Grove, Chandlers Cross, Rickmansworth. WD3 4TG w: http://www.thegrove.co.uk

Tilehouse Counselling Tilehouse Consulting is a local, small, accredited mental health charity serving North Herts residents aged 13+ via long-term counselling sessions. t:

01462 440674

a: Coach House, Rear of 84 Tilehouse Street, Hitchin. SG5 2DY w: http://www.tilehouse.org

Veritas Services Ltd T/A TaxAssist Accountants A business growth-focused FCCA-qualified finance professional with a broad and versatile skillset developed over 25+ years in senior leadership roles across a range of industries. t:

07592 405279

a: Unit 23 Mead Lane Business Centre, Mead Lane, Hertford. Herts. SG13 7BJ

a: High Oak Business Centre, 15-17 Gentlements Field, Westmill Road, SG12 0EF

w: http://subnetic.com

w: http:/www.taxassist.co.uk/ware

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It’s wise to enter a new relationship with your eyes wide open. Whether personal or business, Tees merges legal and financial expertise to give you comprehensive support for clearer decisions.

Giving you the full picture teeslaw.com 0800 013 1165

Hertford agency celebrates award win Marketing excellence in Hertfordshire was celebrated at the 2025 biz4Biz Awards, where creativity, innovation and impact took centre stage at a ceremony attended by leading organisations from across the region. Cariad Marketing, a Hertford-based digital marketing agency, won Best Marketing Services Provider at the event that highlights excellence and innovation across Hertfordshire’s thriving business community. The ceremony brought together many of the county’s most respected organisations for an evening of celebration. Justine Perry, CEO and Founder of Cariad Marketing, said: “We’re incredibly proud to receive this award. As a Hertfordshire business through and through, being recognised by the biz4Biz Awards means a great deal to us. “The team puts everything into helping clients grow consistently and sustainably and this achievement reflects their commitment and expertise. It was a wonderful night at Tewinbury Farm and we’re grateful to everyone who supported us.” The events was hosted by broadcaster and former Strictly champion Chris Hollins and supported by headline sponsor Barclays Bank.

Cariad Marketing secured the award in a highly competitive category, standing out among a strong shortlist that included Alchemy Creations, Amber Mountain Marketing, Brick Digital, Launch Studio, MCS Creative and Saturate Marketing. With a focus on helping ambitious SMEs, established brands and regional organisations, the agency continues to invest in advanced digital strategies, including AI-ready search optimisation.

New county-wide initiative brings Hertfordshire communities together Hertfordshire is one of the most diverse counties in the UK, enriched by cultures, traditions and communities from across the world. At a time when unity and inclusion matter more than ever, people across the county are coming together to celebrate the individuals, places and partnerships that make Hertfordshire vibrant and welcoming. On Tuesday 10 February, Herts Together will officially launch at the historic St Albans Cathedral. The event marks the beginning of a year-long programme designed to celebrate the county’s shared identity and strengthen the connections that bind its communities. At the heart of the campaign is a simple yet powerful message: One County, Many Voices, Shared Future. It reflects a vision of Hertfordshire where people from every background stand side by side, shaping a brighter and more connected future together. Throughout the year, Herts Together will host a series of events, projects and collaborations built around seven key themes that reflect the life and diversity of the county: •

Sport and wellbeing

•

Music and arts

•

Food and culinary heritage

•

Business and commerce

•

Family, young people and education

•

Faith, culture and worship

•

Nature and environment

These themes will shape community festivals, youth programmes, cultural celebrations, business forums and local partnerships. Each initiative is designed to bring people together, strengthen understanding and build pride in Hertfordshire’s shared story. Robert Voss CBE CStJ, Lord-Lieutenant of Hertfordshire, said: “Herts Together reminds us that the strength of our communities is found in the compassion we show one another. Let the year-long activities be a shining example of what can be achieved when people join hands in a shared purpose. It is a privilege to lead an initiative that celebrates unity and cohesion and the enduring spirit of Hertfordshire.” Everyone across Hertfordshire is invited to take part. Residents, schools, businesses, community groups and faith organisations are encouraged to join the movement and help shape a positive, sustainable and inclusive future for the county. For more information and to get involved, visit www.hertstogether.org.uk or contact info@hertstogether.org.uk.

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Unlocking smarter growth for ambitious businesses

For established businesses, moving into the next stage of growth can be challenging. With so many potential opportunities to consider – funding, technology, talent, sustainability and risk management – it’s not always clear which will accelerate progress and deliver meaningful results. To support businesses at this critical stage, Hertfordshire Growth Hub is hosting a one-day event designed for ambitious, growthfocused SMEs looking to scale with confidence and clarity. The All The Help You Can Get Business Support Show 2026 will take place on Friday 20 March at The Fielder Centre, Hatfield. The event will feature expert-led workshops focused on the strategies that matter most, including unlocking investment, leveraging technology to scale efficiently, entering new markets, developing resilient leadership and building a culture that attracts top talent.

Attendees will also explore how sustainability can be turned into a competitive advantage, while learning how to protect their businesses and manage risk without slowing momentum. A wide range of organisations will be exhibiting, including new exhibitors for 2026 such as Space East, the UK’s newest space cluster, alongside other leading business support providers. The event will offer business leaders the opportunity to access practical strategies, expert support and valuable connections to help accelerate their growth journey.

For more information and to reserve a place, please visit: https://www.hertsgrowthhub.com/events/03-2026-1/all-the-help-you-can-get-2026/

Construction giant wins top award for empowering SEND students A Hertfordshire-based construction company has been celebrated on a national stage for its commitment to supporting the education and employment journeys of young people with special educational needs and disabilities (SEND). Willmott Dixon has won the Corporate Partner of the Year Award at the nasen Awards, run by the National Association for Special Educational Needs – a charity that champions those working with, and for, children and young people with learning differences. The annual awards celebrate individuals and organisations making a real difference in the lives of young people and Willmott Dixon has been recognised most notably for its work with The Netherhall School in Cambridge.

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calming environment on school grounds designed to help students and staff relax and unwind.

A positive work placement can have a profound impact on a young person’s direction, confidence and future prospects.” The company has sponsored the school’s New Week with Inclusion programme to ensure students could access opportunities that may otherwise be unavailable to them.

As part of its social value programme, the construction company worked with students from Netherhall’s Innovate group to deliver a transformative employability skills programme. The initiative helped the students build confidence, explore their strengths and prepare for the world of work through tailored workshops and mentoring.

They also provided a bespoke site tour to a student from the school’s Hobbs programme, which offers alternative pathways for students unable to access mainstream education. The tour was specifically designed for a student hoping to become a bricklayer. More students are already lined up for future visits.

Natalie Sidey, social value manager, said: “We are incredibly proud to have won such a meaningful award. This experience has reaffirmed our belief in the importance of supporting young people who may find school challenging.

In another example of its support, Josh Charles, assistant building manager at Willmott Dixon, led an impactful project at Netherhall during his trainee challenge called Shedspace for your Headspace, creating an enclosed,

Chris Tooley, Principal of The Netherhall School, said: “We are delighted to hear that Willmott Dixon have been celebrated for their contributions to partnership. Their contribution to our school community has been greatly appreciated and we are excited to continue this relationship in the coming years.” Willmott Dixon will continue to support Netherhall School, helping to build awareness and provide access to opportunities in the sector. The nasen Awards ceremony took place in Birmingham, with Natalie Sidey and fellow social value manager Gerard Hughes attending. Natalie said: “While it’s a true honour to be recognised for our work with young people, it’s the students who deserve the credit. With the right support, young people can build confidence, develop new skills and grow to their full potential. “The collaboration with Netherhall has been a shining example of how partnerships like these can make a meaningful impact on the lives of young people.” For further information about Willmott Dixon, visit willmottdixon.co.uk

LEGAL EXPERTS

Commercial Landlords and Tenants Beware: Stricter EPC Rules are Coming If you are a landlord or tenant of a commercial building, be aware that the UK Government is proposing to make significant changes to Energy Performance Certificate (EPC) requirements to enforce stricter Minimum Energy Efficiency Standards (MEES) for commercial buildings from 2028 and 2030. CURRENT EPC RULES At present, all commercial properties in England and Wales must have an EPC rating of E or above to be legally let (including those already let). Properties rated F or G cannot be let or continue to be let unless a valid exemption is registered with the PRS Exemptions Register.

EXEMPTIONS Certain exemptions can be registered, for example, where improvements would cost more than the energy savings over seven years, all cost-effective works have been done but the rating is still unachievable, consent from a third party cannot be obtained, or works would devalue the property by over 5%.

WHY THIS MATTERS Non-compliance could prevent landlords from legally letting properties and result in fines of up to £150,000. Poor energy ratings can reduce rental income, increase vacancy periods, and diminish the value of a property.

CHANGES COMING IN 2028 AND 2030

Tenants may also face disruption from improvement works or need to relocate if upgrades are not undertaken. Some lease provisions may require tenants to cooperate with energy efficiency improvements.

The Government has yet to announce its final decision on changes to MEES for commercial buildings. However, proposals indicate:

LANDLORDS

• By April 2028: Let commercial buildings must meet a minimum EPC rating of C or hold a registered PRS exemption certificate.

• Check your current EPC status: You can verify this on the official EPC register at https://www.gov.uk/find-energy-certificate.

• By April 2030: Let commercial buildings must meet a minimum EPC rating of B or hold a registered PRS exemption certificate. • EPC certificate validity is to be shortened from the current 10 years. Exact timeframe to be confirmed. • EPC expiry will automatically trigger the requirement to obtain a new EPC. • All listed buildings will be required to have an EPC. Until legislation is finalised, these changes remain proposals only. Landlords and tenants of commercial buildings should monitor the government website for

Perhaps consider deep retrofits rather than piecemeal fixes for long term savings.

official announcements. The current lack of legislative certainty makes long term planning challenging; however, given the government’s net zero commitments, waiting for full certainty could be costly and energy efficiency standards are likely to become stricter over time.

• Review and future-proof lease agreements: Confirm landlord rights of access for improvement works. Include clauses that restrict tenant alterations likely to negatively affect EPC ratings, allocate upgrade costs, or a proportion of them to the tenant for energy efficiency improvements, and control who obtains EPC certificates to prevent conflicting ratings. • Explore funding and incentives: Check for any government offered grants, loans and tax allowances to support energy efficiency projects. TENANTS • Understand your lease obligations: Review clauses on energy performance, alterations, and service charges. Some leases may require cooperation with landlord upgrades or prohibit changes that would harm the EPC rating.

WHAT YOU CAN DO TO PREPARE

• Obtain an up-to-date EPC report: This will identify your building’s current energy rating and highlight cost effective improvements. Engage an accredited commercial energy assessor if required.

• Engage with your landlord early: If your building has a low EPC rating, discuss with your landlord any upgrade plans to prepare for disruptions if necessary. Beware of getting locked into leases in future where landlords seek variations to recover upgrade costs. • Assess fit-out impacts: Tenant alterations can significantly influence a building’s EPC rating. Discuss your alteration plans with your landlord to avoid non-compliance risks.

• Plan and budget early: Upgrading close to deadlines risks contractor shortages, supply chain constraints and higher costs. Early staged improvements can be more manageable and effective. • Prioritise impactful upgrades: Focus on improvements that deliver the greatest EPC rating increase, such as enhanced insulation, LED lighting, efficient heating systems, and building management systems.

• Consider wider implications: Occupying an inefficient building may affect operating costs and sustainability commitments of the business, especially for larger tenants or occupiers under regulatory or market pressure.

At Neves Solicitors, our commercial property team has extensive experience advising landlords and tenants. If you would like assistance with your commercial property matters, please do not hesitate to contact us.

We’re more than just legal experts. We’re trusted advisers who take the time to really understand your issues. Legal Solutions we provide:

4 Commercial Law 4 Commercial Property 4 Family Law 4 Residential Property 4 Will, Trusts & Probate

01582 715234 info@neves.co.uk www.neves.co.uk Neves Solicitors

Tollgate House, 69-71 High Street, Harpenden, Hertfordshire AL5 2SL

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Cult restaurant set to spice up St Albans St Albans is about to get a whole lot tastier as a fried-chicken brand has completed the letting of a prominent retail unit in the city thanks to a commercial property consultancy.

In a move secured by Kirkby Diamond, cult favourite Chicken George is set to open its first restaurant in the city, taking over the 2,586 square foot former Pizza Hut unit at the Victoria Street entrance to the Maltings Shopping Centre on a longterm lease.

Kirkby Diamond’s Hugo Harding said: “We are delighted to have completed the letting of this unit to Chicken George. Their arrival will attract new visitors to both the centre and St Albans more broadly, adding to the area’s vibrant food scene.

a Chicken George Jnr here is honestly pretty cool.”

“We’re also excited to see how Chicken George transforms the unit, as their distinctive designs always create an engaging customer experience. We believe this will be a highly successful location for them.”

The business was founded by Chris’s father, George Cheah Snr – dubbed the Original Chicken George – whose early career helping to open some of KFC’s first restaurants outside London forged a lifelong passion for fried chicken, flavour and community.

Founded more than 40 years ago in Luton, the family-run brand has a loyal regional following for its award-winning wings, loaded fries and bold flavours. For owner Chris Cheah, the new location is particularly meaningful. He said: “As kids growing up in Luton, we used to jump on the bus to St Albans and head straight for the all-you-can-eat buffet at the old Pizza Hut in this very spot. All these years later, to be opening

With existing sites in Bedford and Hitchin, the St Albans opening – planned for early 2026 – marks the brand’s latest expansion across Hertfordshire.

Richard Marrett, Centre Manager at The Maltings, said: “We’re delighted to welcome such a well-loved brand,” adding that many local residents already know Chicken George from neighbouring towns and at St Albans City FC. The new restaurant will offer the brand’s signature crispy chicken, burgers, wraps and loaded fries in a relaxed eat-in and takeaway format.

Celebrating 30 years of music, community and choirs A Hertfordshire choral charity is preparing to celebrate a major milestone, marking three decades of supporting local musical life with a flagship dinner and concert in March 2026. St Albans Cathedral Music Trust, the independent charity that funds and champions music at the cathedral, will host its 30th anniversary celebrations on Thursday 12 March, at Hatfield House. The evening begins with a performance by the cathedral choir at St Etheldreda’s Church, followed by a drinks reception and black-tie dinner at the Old Palace. Trust Chairman, Lionel Wallace, said: “This event is a wonderful opportunity to extend our network and highlight the importance of a thriving musical community. We’re committed to supporting a 21st-century music department recognised for excellence, while staying deeply connected to local people.” The anniversary comes as the Trust launched its most ambitious initiative to date: Excellence for Everyone, a five-year campaign aiming to raise more than £2.75 million by 2030. The programme seeks to ensure the cathedral’s music is sustainable, inclusive and nationally and internationally recognised, while expanding its reach into communities across Hertfordshire and Bedfordshire. The initiative will launch a broad partnerships programme designed to fund choir places, expand outreach and secure the

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long-term future of cathedral music throughout the diocese. St Albans Cathedral has been home to distinguished musicmaking for more than a thousand years, with renowned choirs, a Harrison & Harrison organ and a busy calendar of concerts and musical events. Unlike many UK cathedrals, it has no historical endowment to support its music, making the Trust’s role vital in sustaining its programmes. Acclaimed composer and conductor John Rutter has praised the cathedral’s musical tradition. He said: “Music has always been at the heart of the worship and mission of this historic, high-energy cathedral – rich in heritage and tradition. “The children and young people of the cathedral choirs are part of its future, and indeed the future of music. As the cathedral music team reaches out more widely into the community with its visionary Excellence for Everyone programme, it deserves our wholehearted support. We, the adults, have to put the fuel in the tank so the young people can soar into the future.” Sponsoring and funding opportunities are still available for the March event. Please contact development@stalbanscathedral.org or 01727 890231 for further information. https://www.stalbanscathedral.org/music-trust

BCC appoints new Director of Policy and Insights New Director brings two decades’ experience showcasing skills, training and recruitment into her new role

British Chambers of Commerce (BCC) has appointed Kate Shoesmith as its new Director of Policy and Insights. She will lead a 10-strong team of policy and research experts. Kate has joined the BCC from the Recruitment & Employment Confederation (REC). It is the professional membership body for the UK recruitment industry, where she has been the Deputy CEO for five years. She started with the organisation in March 2013 and has worked in a variety of roles, including Head of Policy & Public Affairs, Head of Member Engagement and Director of Sales & Marketing. Before joining REC, she worked at City & Guilds and the Federation of Awarding Bodies. She was also a Vice President of the World Employment Confederation (Europe) and a non-executive board member for the Recruitment Industry Disability Initiative. Her career means she has spent more than a decade representing the views of business to government, and over 20 years campaigning on key issues holding back the UK economy and society. She replaces Alex Veitch who left the BCC in August to become CEO of the Confederation of Paper Industries.

Commenting on her appointment, Kate said: “Businesses are the engine of growth in the UK economy, but they cannot fire on all cylinders if costs, regulations and bureaucracy rob them of impetus. “Supporting firms should be fundamental to the Government’s mission, and I’m really looking forward to getting stuck in and carrying firms’ views and insights into the heart of government. “We need to work in partnership to deliver workable solutions to current economic blockers which stifle our joint quest for strong and sustained growth.” Shevaun Haviland, Director General of the British Chambers of Commerce, said: “After two decades of championing the views of businesses and organisations on skills, training and recruitment, Kate brings to the BCC an impressive campaigning record. Her long-term commitment to these causes, means she has a deep understanding of what’s broken and how to fix it. “I look forward working with her as she helps build the BCC’s national policy, based on our renowned research programme, for the benefit of all businesses and our economy.”

Supporting firms should be fundamental to the Government’s mission, and I’m really looking forward to getting stuck in and carrying firms’ views and insights into the heart of government. Inspire 72 55

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Funding opportunity returns to support Watford’s community groups Community organisations across Watford are being encouraged to apply for funding to bring new ideas to life. The grant programme offers up to £3,000 for projects that support residents, strengthen neighbourhoods and contribute to a greener, more vibrant community. Watford Borough Council has opened the Mayor’s Small Grant Fund for the 2026/27 round and it will close on February 13, 2026. All applications must demonstrate clear benefits for Watford residents and align with at least one of the council’s priorities: a greener, brighter future; an inspiring and creative town; or a diverse, happy and healthy community. In previous years, the fund has helped many local groups deliver meaningful projects that strengthen neighbourhoods and improve the wellbeing of residents. Last year, 32 projects were supported, enabling organisations to enhance local facilities, expand community programmes and introduce activities that bring people together. One example includes St Mary’s Watford, which received funding to support ongoing improvements to the site. This included helping establish a new Friends of St Mary’s Green Space group, created to involve local people who live, work and visit the area in caring for and enjoying this important community space. Elected Mayor of Watford, Peter Taylor, said: “Watford’s voluntary and community groups play a vital role in supporting our residents and enriching life in our town.

The Mayor’s Small Grant Fund is an important way for us to back their efforts and help bring community-led ideas to life. I’m always inspired by the creativity and dedication shown by local organisations and I’m looking forward to seeing the new proposals put forward this year.” The council welcomes interest from charities, voluntary groups, CICs, informal community organisations and others committed to improving life for local people. Projects that promote wellbeing, creativity, sustainability or community connection will be particularly encouraged. For more information, visit: https://www.watford.gov.uk/mayors-smallgrants Any questions or queries please email smallgrants@watford.gov.uk

Law firm invests £50,000 in early education to help prevent domestic abuse A Hertfordshire-based law firm has committed £50,000 to fund 20 educational workshops aimed at equipping young people with the tools to recognise and challenge unhealthy behaviours in relationships. HAB Law has joined forces with Tender, an arts and education charity focused on preventing domestic abuse and sexual violence, and Dignify, a One YMCA programme dedicated to helping children build healthy relationships free from the influence of pornography and sexual objectification. The workshops, which will be provided to secondary schools across the region, will help young people and teachers identify early signs of coercive and controlling behaviour, while reinforcing the values of dignity, respect and positive relationships. Imtiaz Choudry, Director of HAB Law, said: “At HAB Law, we see first-hand the lifelong impact coercive control can have. We want to repurpose our profit into prevention. It’s our way of turning awareness into action and building a safer future for the next generation.” The collaboration was officially launched at an event that brought together educators, community leaders and safeguarding professionals to mark this important investment in prevention through education. Through the joint initiative, Tender will deliver 10 arts-based workshops designed to help children and young people understand healthy and unhealthy behaviours, using creative activities and discussion-led learning. Dignify will deliver a further 10 workshops focused on building self-worth and resilience, helping young people to understand

the impact of pornography and sexual objectification and to form healthy, respectful relationships rooted in dignity and empathy. By combining Tender’s expertise in abuse prevention, Dignify’s community-driven education on dignity and respect and HAB Law’s legal insight and leadership, the partnership aims to make Hertfordshire a model for how early education can play a vital role in preventing domestic abuse and promoting relationship wellbeing. Susie McDonald, CEO of Tender, said: “Preventing domestic abuse must start as early as possible and that means educating children and young people. With creativity and open discussion, young people gain practical skills to confidently recognise and challenge abusive behaviours. Partnering with HAB Law means we can deliver our healthy relationship programmes in more schools, helping to empower more young people with these critical life skills.” This initiative marks what the partners hope will be just the first step in ensuring every school has access to this kind of preventative education. By demonstrating the impact of these first 20 workshops, the organisations aim to inspire local businesses, community groups and individuals to come together and help fund more sessions across Hertfordshire, so every young person can benefit from learning what healthy, respectful relationships look like. Guy Foxell, CEO of One YMCA, said: “This collaboration is about coming together to change the culture around relationships. With the right education, we can stop abuse before it starts and build communities based on respect and dignity.”

Inspire 72 57

Rising legal star takes on co-leadership role in top family law team A highly regarded legal professional has been appointed to a senior leadership role within a leading law firm, marking another milestone in his distinguished career. Kiran Beeharry, Partner at St Albans and London-based law firm SA Law, has been named Joint Head of Family Law, a move that reflects his growing influence and leadership within the firm. He will co-lead the team alongside Partner Marilyn Bell, who has headed the Family Law department for the past two decades. The new joint structure represents a natural progression for Beeharry, who has become a key driver of the team’s strategic direction and collaborative ethos. Kiran joined the firm in 2012 and was promoted to Partner in 2019. He has become an integral part of the Family Law team, recommended by legal directory The Legal 500 for his “extremely good eye for detail” and ranked as a top lawyer by researchers at Chambers and Partners. Specialising in complex and high-value

family law matters, Kiran represents high net worth individuals, senior professionals, entrepreneurs, professional athletes, celebrities and their spouses. He also advises on legal challenges around cohabitation and family law matters affecting children and has extensive experience in cases with an international dimension. In addition, Kiran has niche expertise in the highly complex field of Islamic marriages and divorce. Kiran said: “I am proud to be co-leading SA Law’s Family Law team with Marilyn. She is well-known in the field of family law, respected highly by peers, colleagues and clients for the extraordinary scope and depth of her practice and I’ve learnt so much from her. “I’m excited to co-lead our hard-working team with her, collaborate on the growth plans for our department and provide further support to the wider firm.” Kiran will be working with Marilyn to further strengthen and grow the collaborative approach for the benefit of their clients across London and the South-East.

Marilyn said: “I’ve worked with Kiran for 13 years and he is a phenomenally talented lawyer. His precision, tactical vision, tenacity and empathy consistently deliver outstanding results for our clients. He is also an excellent leader and I look forward to working closely with him to build on the holistic service we provide.” The Family Law department of SA Law, which celebrated its 12th anniversary in 2025, advises on the full spectrum of family matters. From high-value, highconflict disputes with international or corporate dimensions to sensitive issues involving safeguarding, domestic abuse or child welfare. The team was ranked as top tier in the latest Legal 500 and Chambers and Partners rankings.

Airport boosts skills and training support to help the next generation take off An airport is stepping up its efforts to create clearer, more inclusive pathways into skilled careers by investing in education, training and long-term development.

and insights of member businesses across the aviation sector, ensuring its policies, workforce strategies and training programmes are aligned to specific industry challenges and requirements. “AISB membership will provide LLA with exciting opportunities to influence policy and help shape training standards and skills development initiatives. We look forward to collaborating with fellow AISB members on initiatives that can benefit our local community and the wider aviation sector.” LLA’s AISB membership will add further impetus to the airport’s evolving Classroom to Careers skills development programme. Launched in 2024, the programme offers practical skills development opportunities and employment pathways for local young people and seeks to inspire the next generation of aviation talent.

London Luton Airport (LLA) has reinforced its commitment to the next generation by joining the Aviation Industry Skills Board (AISB), an independent, employer-led body dedicated to driving skills development in the sector. Its membership includes aviation organisations across airports, airlines and ground services and sector stakeholders, along with government bodies Skills England, the Department for Transport (DfT) Department for Education (DfE) and Department for Work & Pensions (DWP). Alberto Martin, Chief Executive Officer at LLA, said: “As an employer-led organisation, the AISB is driven by the needs

Key initiatives of the Classroom to Careers programme include essential skills workshops delivered by LLA employees and an environmental education programme, aimed at local primary school aged children. The programme also underpins LLA’s apprenticeship programme that currently provides opportunities in guest experience, health and safety, commercial, digital marketing and sustainability to over 18s living within an LU1-LU4 postcode. Poorvi Patel, Chair of AISB, said: “We’re delighted to welcome London Luton Airport to the Aviation Industry Skills Board. LLA’s commitment to workforce development and sustainability aligns perfectly with the AISB’s mission to shape the future of aviation skills across the UK. We look forward to their valuable contributions to help drive our strategic initiatives.”

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Lewis Cocking MP and Peter Smits

Ashbourne celebrates

45th anniversary

In 2008, the second generation took over the management of the business which includes Peter Smits, Managing Director, and his wife Sarah Smits, Finance Director and daughter of the founders, and Matthew Hunt, Commercial Sales Director and son of the founders. Jack Smits, Commercial Account Executive, started in 2020 as the third-generation family member to join the firm.

A family-run independent insurance broker in Hertfordshire is celebrating its 45th anniversary in 2026. Ashbourne is a third-generation family business with a dedicated team of insurance professionals and has amassed many business awards since the company was founded on 1st January 1981. From humble pre-internet beginnings back in 1981 with a single desk, an underwriting guide and a telephone, Richard and Brenda Hunt founded Ashbourne in Cheshunt. From a hand-delivered postal and personal service 45 years ago to a now 21st century bespoke computer system which has streamlined accounts and assures paperwork is transmitting digitally, progress has taken many forms.

Ashbourne has won a range of regional and national awards, including from the National Family Business Awards, British Chambers of Commerce awards, Love Hoddesdon, Inspiring Herts, SME Herts and SME UK Finance awards. They have also raised more than £75,000 for charities including Willow Foundation, Herts Young Homeless, Isabel Hospice, Streets to Homes, Teens Unite, Childreach International and others. In 2026, Ashbourne’s Charity of the Year is CHEXS, a family support charity based in Broxbourne. Peter Smits, Managing Director, said: “To celebrate 45 years in business with staff, fellow directors, clients, the local community and family is one of my proudest moments. Sarah, Matt and I took over the management of the business 15 years ago and we want to thank our loyal clients for their continued patronage – many of whom have been with us for over 10, 20 and 30 years.

“I must pay tribute to all the members of our team for upholding the family values which we were founded upon and amidst the current trend for digital technology to supersede old fashioned personal relationships, we have succeeded.” The majority of staff live in the Borough of Broxbourne, maintaining the local family values and ‘The Ashbourne Way’. In 2026, Ashbourne is sponsoring four young professional events with Hertfordshire Chamber of Commerce to support the next generation. Ashbourne Insurance offers a wide range of business and personal insurance along with a claims advisory service. It is authorised and regulated by the Financial Conduct Authority (FCA). Ashbourne employ an experienced team of insurance professionals, many of whom have been with the company for more than 10 years. Within Broxbourne and the wider Hertfordshire, Ashbourne Insurance has shown the importance of choosing a local insurance broker, not only for their expertise but also job creation and charity support.

Your local and independent experts for business and personal insurance For more information, visit www.ashbourneinsurance.co.uk Tel: 01992 471001 Email: hoddesdon@ashbourneinsurance.co.uk 60 Inspire 72

50 Amwell Street, Hoddesdon, Hertfordshire, EN11 8UA

Budding legal talent celebrated with partnership promotion A legal professional has achieved a career milestone, rising from trainee to partner in under a decade – a testament to their dedication, expertise and an unwavering commitment to client care. Machins Solicitors has promoted Holly Baker to Partner within the firm’s Dispute Resolution team, marking a significant step in her legal career. Holly joined Machins as a Trainee Solicitor in 2016 and has quickly advanced through the firm, qualifying in 2018 and then becoming an Associate in 2022, Senior Associate in 2024 and now Partner. Specialising in property and commercial litigation, Holly has built a strong reputation for her strategic thinking, attention to detail and pragmatic approach to resolving complex disputes. Her portfolio includes high-value cases such as multi-million property disputes,

emergency injunctions and structural defect claims. She is also a member of the Property Litigation Association and plays a key role managing the trainee solicitor recruitment at Machins. Holly’s contributions have been consistently recognised by The Legal 500, where she was named a Rising Star in 2024 and a Leading Associate in 2025 and 2026. Client testimonials highlight her tactical awareness, professionalism and commitment to achieving outstanding results. Beyond her legal work, Holly is a driving force behind Machins’ community engagement, having founded the Machins Business Mixer and co-leading Generation20, a networking initiative for junior professionals in the region. Managing Partner, Kathryn Ainsworth, said: “Holly’s promotion is a testament to her outstanding contribution to the firm and the legal profession. Her journey

from trainee to partner in less than 10 years is truly inspirational. Retaining and nurturing talent is a cornerstone of our culture and it’s fantastic to see Holly’s progression. We wish her and our other recently promoted solicitors continued success.” In addition to Holly’s promotion, Machins has also announced four other career advancements across the multi-disciplined firm, with Joe Colley promoted to Senior Associate Solicitor in the Private Family Law team, along with Jennifer Browne (Public Family Team), Philip Bain (Employment Team) and Dan Bradley (Company Commercial Team) who have each been promoted to Associate Solicitors. The promotions are reflective of Machins’ reflecting its ongoing commitment to nurturing talent and delivering exceptional legal services across Hertfordshire and Bedfordshire.

Top-tier triumph for Hertfordshire law firm A legal adviser is celebrating a wave of success after earning top-tier recognition in the latest editions of The Legal 500 and Chambers UK, two of the most respected legal directories in the country.

These results mark a major milestone for Debenhams Ottaway, reinforcing its reputation as one of Hertfordshire’s leading legal advisers to businesses and families across the region and beyond.

In The Legal 500 UK 2026, the Debenhams Ottaway’s corporate and commercial and commercial property teams have joined its family law and divorce departments, along with wills, trusts and probate teams in the prestigious top tier. Meanwhile, in Chambers UK 2026, the commercial litigation team has moved up a band and the corporate and commercial team has earned its first-ever ranking for corporate and M&A work.

Managing Partner Susan Glenholme, who holds top rankings in both directories for private wealth, said: “This is an outstanding achievement – two new tier 1 rankings and five new leading partner recognitions in Legal 500 as well as new and improved rankings in Chambers UK. Thank you to our clients, contacts and peers who shared such positive feedback. I’m incredibly proud of our team and their well-deserved recognition.”

Five partners have been named Leading Individuals for the first time in The Legal 500, while six lawyers received new or improved rankings in Chambers UK.

The Legal 500 and Chambers UK are the UK’s leading legal directories, benchmarking firms and individual lawyers through client feedback, peer reviews and independent research.

Inspire 72 61

Emma Tarbox Operations Manager for The Home Counties Tate Recruitment What do you do? I manage and support a team of high-performing, long-standing consultants, helping them thrive and deliver on our company’s strategic goals and their client partnerships. I also personally collaborate with local businesses to provide tailored recruitment solutions, share thought leadership and actively promote our services across the region. My role blends operational work with leadership and community engagement.

Who do you work for? Office professional consultancy Tate Recruitment.

Why did you join the Chamber? I joined the Herts Chamber 10 years ago to build my business contacts and because of my passion to buy, network and hire locally.

How has it helped your business network? Over the past 10 years, I’ve built my network on consistency, curiosity and interest in others. I pull on my connections not just for referrals but to ask for advice, share ideas and offer support.

What advice would you give someone starting out? If you are starting out on the networking scene, be authentic and genuine, explain your business or service in simple terms to ensure others understand what you do and who is your target customer. And manage your expectations! Networking is not sales. It’s an arena to get known and install trust. Business follows.

What do you think is the biggest challenge affecting running and growing a business? From a recruitment standpoint, rising employment costs and increasingly complex legislation are making it harder for businesses to hire with confidence. AI is also reshaping the hiring process, bringing speed and efficiency, but raising concerns around candidate authenticity, bias and transparency.

Patrons

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If you are starting out on the networking scene, be authentic and genuine, explain your business or service in simple terms to ensure others understand what you do and who is your target customer. What support do you want from government? My personal request is that government listens and thinks more closely to the real-world impact of its policies on employment and businesses.

How confident are you your business will grow in the next year? I’m confident. Despite external challenges, the demand for great talent is constant and businesses are increasingly turning to expert recruiters to navigate complexity. With AI reshaping our industry, Tate’s ability to adapt, build trust and deliver value puts us in a strong position for the year ahead.

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Strategic, specialist support for your business As business leaders contend with a cost of business crisis and the many external factors impacting their operations, they may not always be able to focus on business gowth. Our Azets Boost specialist team offer practical advice for your business through strategy formulation, coaching, mentoring and regular proactive support. Book your free Business Health Check with our specalists today! Get in touch with Katie and her team to find out more. Katie Watson Partner 01992 550847 katie.watson@azets.co.uk azets.com

Inspire Jan 26