



A LOT OF INFORMATION THAT YOU NEED TO KNOW FOR YOUR ONLINE MULTIPLE CHOICE EXAMS AND COURSEWORK.
PLEASE ASK QUESTIONS & TAKE NOTES.
PLEASE NOTE - YOU HAVE ACCESS TO THIS ON YOUR STUDENT PORTAL
PRODUCT KNOWLEDGE
PRODUCT APPLICATION
BOOMING! - THERE ARE 50,000 BARBERSHOPS IN THE UK AND COUNTING
BLOWDRYING TECHNIQUES
AVERAGE PRICE OF HAIRCUT IN UK - £15 - BSW’S MISSION IS TO INCREASE THIS TO ATLEAST £20!
FINISHING SERVICE
RAORING EDGES & NECKS
FULL CLIPPER CUTS
SHORT SCISSOR OVER COMB CUTS
DISCONNECTIONS & UNDERCUTS
WORK IN A BARBERSHOP, TV& FILM, HAIR REPLACEMENT SYSTEMS, MICROSCALP PIGMENTATION, EDUCATING AND MUCH MORE! A JOB THAT WILL NEVER GO OUT OF DEMAND - PEOPLE ALWAYS NEED A HAIRCUT. RECESSION & PANDEMIC PROOF! A JOB YOU CAN TAKE ANYWHERE - TRAVEL THE WORLD
RISKS IN THE BARBERSHOP NON-NEGOTIABLES
CHEMICALS & HAZARDOUS
& CLEANING
JOB READY
PHOTOGRAPHY
AUSTRALIA & AMERICA - $50 - WHY? AVERAGE PRICE OF A HAIRCUT ABROAD IS MUCH HIGHER
PRODUCT KNOWLEDGE
PRODUCT APPLICATION
BLOWDRYING TECHNIQUES
FINISHING SERVICE
RAORING EDGES & NECKS
OTHER COUNTRIES ARE HEAVILY LICENSED AND THE JOB IS MORE RESPECTED
RISKS IN THE BARBERSHOP
NON-NEGOTIABLES
CHEMICALS & HAZARDOUS
FULL CLIPPER CUTS
SHORT SCISSOR OVER COMB CUTS
DISCONNECTIONS & UNDERCUTS
JOB READY
PHOTOGRAPHY
PRODUCT KNOWLEDGE
PRODUCT APPLICATION
BLOWDRYING TECHNIQUES
FINISHING SERVICE
RAORING EDGES & NECKS
CREATIVE EXPRESSION - EXPRESS YOUR PERSONALITY IN YOUR WORK
INCLUSIVE & ACCEPTING INDUSTRY - BE WHO YOU WANT TO BE WITHOUT BEING JUDGED EACH DAY IS DIFFERENT - ALWAYS HAVE A
FULL CLIPPER CUTS
SHORT SCISSOR OVER COMB CUTS
DISCONNECTIONS & UNDERCUTS
RISKS IN THE BARBERSHOP
NON-NEGOTIABLES
CHEMICALS &
JOB READY PHOTOGRAPHY
RENT A CHAIR BASIS - BUILD UP A CLIENTELE AND CONTROL
YOUR DIARY
MOBILE BARBERING
GREAT TO BALANCE WORK AND PERSONAL LIFE
RISKS IN THE BARBERSHOP NON-NEGOTIABLES CHEMICALS
JOB READY
A JUNIOR BARBER WILL EARN ROUGHLY BETWEEN £50 - £70 A DAY - EQUATING TO £18,000 A YEAR
A MORE EXPERIENCED BARBER CAN EARN UP TO £1000 A WEEKMEANING £50K A YEAR!
BARBERS EARN EXTRA MONEY ON TIPS & PRODUCT COMMISSION
- THIS CAN EQUATE TO UP TO AN EXTRA £100 - £200 A WEEK!
RISKS IN THE BARBERSHOP NON-NEGOTIABLES CHEMICALS &
PRODUCT KNOWLEDGE
PRODUCT APPLICATION
BLOWDRYING TECHNIQUES
FINISHING SERVICE
FIRST RECORDED BARBER WAS FROM SICILY - VINICIUS MENSA
RAORING EDGES & NECKS
WE PREVIOUSLY PERFORMED TOOTH EXTRACTION & BLOOD LETTING
ADVERTISED THEIR SERVICES BY DISPLAYING BLOODY
FULL CLIPPER CUTS
BANDAGES IN THE WINDOW - INFLUENCE ON THE BARBER POLE
ANATOMY OF THE HEAD
HEAD & FACE SHAPES
CUTTING ZONES
RISKS IN THE BARBERSHOP
NON-NEGOTIABLES
CHEMICALS & HAZARDOUS MATERIAL
HYGIENE & CLEANING IN THE BARBERSHOP
NON-NEGOTIABLES
CUTTING ZONES
BEARD TRIMMING METHODS
BEARD SHAPING METHODS
SHAVING RISK & SAFETY
SHORT SCISSOR OVER COMB CUTS
DISCONNECTIONS & UNDERCUTS
JOB READY
PHOTOGRAPHY
JOB
FOR US & FOR THEM FOR US FOR THEM MONEY
CONFIDENCE
FREEDOM
FLEXIBILITY
RECOGNITION
STATUS
SELF WORTH
COMPANY
SOMEONE TO LISTEN
JOB SUCCESS
SECURITY
GOAL SETTING
I WANT TO OPEN MY OWN BARBERSHOP. VS.
I WANT TO OPEN MY OWN 4 CHAIR
BARBERSHOP ON MUMBLES SEAFRONT, IN THE UNIT NEXT TO THE COFFEESHOP ON 31ST AUGUST 2025. IT HAS...
WHAT IS YOUR SMART GOAL FOR THIS 12 WEEKS?
WHAT IS YOUR SMART GOAL FOR THE NEXT YEAR?
WHAT IS YOUR SMART GOAL FOR THE NEXT 5 YEARS?
QUESTIONS THE ASSESSMENT 6 6 CONSULTATION SHEET
3 3
GREET THE CUSTOMER IN A FRIENDLY TONE USING THEIR FIRST NAME & OFFER THEM A DRINK.
THE CHAIR SPIN
SPIN THE BARBER CHAIR AROUND TOWARDS THE CUSTOMER
4 4
WHAT ARE WE DOING TODAY? HOW DO YOU STYLE YOUR HAIR? HOW DO YOU LIKE YOUR NECKLINE? HOW MUCH DO YOU WANT OFF THE TOP?
THE BODY POSITION
FACE THE CUSTOMER WHEN ASKING QUESTIONS
5 5
REPEAT BACK WHAT YOU'VE LEARNT TO YOU CUSTOMER
6 6 CONSULTATION SHEETS
FILL IN YOUR CONSULTATION SHEETS & TAKE A PHOTO
GREET THE CUSTOMER IN A FRIENDLY TONE USING THEIR FIRST NAME.
'HEY ANDY, HOW ARE YOU?
WHY IS THIS IMPORTANT?
PSYCHOLOGY - PEOPLE LIKE HEARING THEIR OWN NAME
CUSTOMER SERVICE
SPIN THE BARBER CHAIR AROUND TOWARDS THE CUSTOMER
WHY IS THIS IMPORTANT?
WELCOMING
FRIENDLY
SENSE THAT YOU ARE AT THEIR SERVICE
WHAT ARE WE DOING TODAY?
HOW DO YOU STYLE YOUR HAIR?
HOW DO YOU LIKE YOUR NECKLINE?
HOW MUCH DO YOU WANT OFF THE TOP?
THESE QUESTIONS GIVE YOU THE INFORMATION TO GIVE THE CUSTOMER THE EXACT HAIRCUT THEY WANT WITH ACCURACY. IT CREATES A BESPOKE SERVICE AND HELPS THEM RELAX.
REPEAT BACK WHAT YOU'VE LEARNT TO YOU
CUSTOMER
SHOWS CONFIDENCE
SHOWS PROFESSIONALISM
RELAXES CUSTOMER
COVERS YOUR BACK
FILL OUT YOUR CONSULTATION SHEET WITH THE INFORMATION YOU HAVE GATHERED HELPS YOU LOG ALL THE INFORMATION YOU HAVE LEARNED AND ADDS TO YOUR QUALIFICATION PORTFOLIO.
2. ASK THE CLIENT - HOW MUCH OFF THE TOP? 3. ASK THE CLIENT - WHAT NECKLINE TYPE? 4. ASK THE CLIENT - HOW DO THEY WEAR THEIR HAIR?
5. REPEAT THE PROCESS BACK
WE ARE NOW GOING TO PAIR UP AND COMPLETE A CONSULTATION FOR THE FIRST TIME
SERVICE
MEETING CUSTOMER NEEDS & EXPECTATIONS
GOAL OF CUSTOMER SERVICE: TO BRIDGE THE GAP
BETWEEN WHAT YOU KNOW AND WHAT THE CUSTOMER KNOWS YOU CAN:
HOW DO YOU THINK WE COULD BRIDGE THIS GAP WITH A CUSTOMER WHO DOESN‘T KNOW WHAT THEY WANT OR CAN‘T SPEAK ENGLISH?
WRITE YOUR ANSWERS IN YOUR BOOKLET
MEETING CUSTOMER NEEDS & EXPECTATIONS
USE VISUAL GUIDES/CUES (PHOTOS, MAGAZINES,
INSTAGRAM OTHER PEOPLE)
EXPLANATION USING NON-EXPERT LANGUAGE - E.G.
DON’T USE OVERLY TECHNICAL LANGUAGE
REFERENCES ON THEIR PAST HAIRCUTS (WHAT DID THEY LIKE? WHAT DIDNT THEY LIKE?)
GOOGLE TRANSLATE
THE STANDARDS YOU HOLD YOURSELF BY WILL DETERMINE THE EXPERIENCE THE CUSTOMER HAS. THE EXPERIENCE THE CUSTOMER HAS DETERMINES WHETHER THEY COME BACK TO YOU. WHETHER THEY COME BACK TO YOU OR NOT DETERMINES YOUR INCOME.
"THE WAY YOU DO ONE THING, IS THE WAY YOU DO EVERYTHING"
KEEPING THE CUSTOMER AND YOUR 'CANVAS CLEAN' AT ALL TIMES
(REMOVING EXCESS HAIR OFF FACE & GOWN) - THIS CREATES COMFORT & CLEAN SYSTEMATIC WORK
NOT NEGLECTING YOUR CUSTOMER TO TALK TO COLLEAGUES
NOT RUSHING YOUR HAIRCUT
NOT STOPPING YOUR SERVICE TO LOOK AT OR ANSWER YOUR PHONE
ALWAYS OFFERING THE USE OF THE CUTTHROAT BLADE ON THE NECK AND EDGES. THIS IS TO BE DONE WITH SHAVING GEL
ALWAYS OFFERING A TISSUE OR HOT TOWEL FOR THE CUSTOMERS FACE AND NECK.
SPINNING THE CHAIR FOR THE CUSTOMER TO EXIT THE SEAT
LEVER ON SIDE TO OPEN FROM 0MM TO 0.5MM
ATTACHMENT GUARDS FROM 1 - 8
JAPANESE STEEL
THINNERS = REMOVE 30% OF HAIR
STANDARD = REMOVE 100% OF HAIR
OFFSET OR STRAIGHT
CLIPPER COMB - MEDIUM SIZE AND WIDTH. CLIPPERING HAIR
FLAT COMB - TALL & THIN. CLIPPER
OVER COMB AND SHAPING WITH CLIPPERS
CUTTING COMB - SMALLER AND FINER. SCISSORING/LAYERING HAIR
ROUND BRUSH - STYLING FOR VOLUME, QUIFFS & CURLING
VENT BRUSH - VENTS LET AIR
THROUGH FOR MORE DISPERSED HEAT
AIRFLOW NOZZLES FOR MORE ACCURATE HEAT DISTRIBUTION
HOT & COLD AIR BUTTONS
MAINTENANCE & HYGEINE
CLEANING -> DISINFECTING -> STERILISING
CLEANING REMOVAL OF HAIR, RESIDUE
ETC & WIPING
DISINFECTING APPLYING DISINFECTING SOLUTIONS SUCH AS CLIPPERCIDE
USING BARBICIDE, ALCOHOL OR UV CABINET
DE-HAIRED AND SPRAYED - BEFORE & AFTER EVERY CUT
SOMETHING
THE DEGREE OF LIKELIHOOD THAT HARM WILL BE CAUSED.
HAZARDS & RISKS IN THE BARBERSHOP
WHAT ARE SOME HAZARDS & RISKS IN THE BARBERSHOP?
TRANSMISSION OF SKIN CONDITIONS
ELECTRICAL FIRES
BURNING YOURSELF OR THE CUSTOMER
INFECTIONS & INFESTATIONS
BACK/POSTURE PROBLEMS
HAZARDOUS CHEMICALS
CROSS CONTAMINATION OF BLOOD BORN DISEASES
CROSS CONTAMINATION OF BODILY FLUIDS
CUTTING YOURSELF AND CUSTOMERS
SLIPPING & TRIPPING
ELECTROCUTION
TRANSMISSION OF ILLNESSES AND VIRUSES
HAZARDS & RISKS IN THE BARBERSHOP
HOW CAN YOU PREVENT THESE HAZARDS & RISKS?
CONSULTATION
WASH HANDS
COVER CUTS
CORRECT BODY POSITIONING
TEST ELECTRICAL APPLIANCES
TIDY BARBERSHOP
NO TRAILING WIRES
USING SANITISING SOLUTIONS
WEAR PPE
FOLLOW MANUFACTURER'S
GUIDELINES
CORRECT EQUIPMENT
SWEEP UP HAIR
NON-NEGOTIABLES
IN THE BARBERSHOP THERE ARE A RANGE OF THINGS THAT ARE NON-NEGOTIABLES AND AT BSW, WE HAVE A ZERO TOLERANCE TO.
UNPROFESSIONALISM/BAD REPUTATION
ELECTROCUTION
CONTACT DERMATITIS
DERMATITIS IS A SKIN INFLAMMATION CAUSED BY EXPOSURE TO ALLERGENS OR IRRITANTS THAT CAUSE THE SKIN TO BECOME RED, BLISTERED, DRY, SCALY AND CRACKED. ALTHOUGH DERMATITIS CAN AFFECT THE WHOLE BODY IT IS MOST COMMON IN THE HANDS AND FACE. THE CONDITION CAN VARY IN SEVERITY, HOWEVER IN SERIOUS CASES THE SUFFERER MAY HAVE TO LEAVE THE BARBERING TRADE.
CAUSES
REPEATED OVER EXPOSURE TO WATER, NOT DRYING HANDS PROPERLY AFTER SHAMPOOING AND COLOURING, SWEATING INSIDE GLOVES, CONTACT WITH IRRITANTS INCLUDING SHAMPOOS, TINTS AND BLEACHES
PREVENTIONS & TREATMENTS
DRYING HANDS THOROUGHLY AFTER CONTACT WITH WATER, WEARING GLOVES WHEN HANDLING CHEMICALS, WASHING AND DRYING HANDS AFTER EACH CLIENT TO REMOVE ANY PRODUCT, MOISTURISE YOUR HANDS WITH SUITABLE MOISTURISE. AVOIDING IRRITANTS AND CHEMICALS.
HEAD LICE OR PEDICULUS HUMANUS CAPITIS
HEAD LICE ARE VERY COMMON. THEY ARE SMALL (ADULT LICE ARE THE SIZE OF A SESAME SEED) GREY-BROWN INSECTS. THEY CANNOT FLY OR JUMP; NEITHER CAN THEY BURROW INTO THE SCALP. THEY CAN AFFECT ANYONE, WITH LONG OR SHORT HAIR, NO MATTER HOW CLEAN THE HAIR IS.
CAUSES
HEAD LICE ARE SPREAD BY DIRECT HEAD TO HEAD CONTACT. THEY CLIMB FROM ONE PERSON'S HAIR TO ANOTHER'S.
PREVENTIONS & TREATMENTS
LOTIONS OR SPRAYS THAT KILL HEAD LICE – THESE CAN BE VERY EFFECTIVE, BUT SOME AREN'T SUITABLE FOR PREGNANT OR BREASTFEEDING WOMEN, OR FOR CHILDREN UNDER TWO.
REMOVING HEAD LICE WITH A SPECIALLY DESIGNED COMB – THIS IS SUITABLE FOR EVERYONE BUT NEEDS TO BE REPEATED SEVERAL TIMES AND CAN TAKE A LONG TIME TO DO THOROUGHLY
IN-GROWN HAIRS
AN INGROWN FACIAL HAIR OCCURS WHEN A HAIR THAT’S BEEN SHAVED, WAXED, OR TWEEZED CURLS AND GROWS SIDEWAYS INTO YOUR SKIN INSTEAD OF TOWARD THE SURFACE. A SURE SIGN OF AN INGROWN HAIR IS A RED OR RAISED BUMP. INGROWN HAIRS CAN APPEAR AS SMALL, SCALY WHITE BUMPS, UNSIGHTLY, AND ITCHY.
CAUSED BY CONTINUALLY CLOSE CUTTING TO THE SKIN.
PREVENTIONS & TREATMENTS
A GREAT WAY TO HELP FIGHT THE POSSIBILITY OF INGROWN HAIRS DEVELOPING IS TO WASH YOUR FACE DAILY WITH A MILD CLEANSER. USING A MILD CLEANSER HELPS TO REMOVE OR PREVENT DIRT AND OIL BUILDUP THAT CAN CLOG YOUR PORES. WHEN YOUR PORES ARE CLOGGED, YOU ARE AT AN INCREASED RISK OF DEVELOPING INGROWN HAIRS. THE CLEANSER THAT YOU USE WILL WORK TO EXFOLIATE YOUR SKIN AND REMOVE DEAD SKIN CELLS.
PERMETHRIN 5% CREAM IS USUALLY RECOMMENDED AS THE FIRST TREATMENT. MALATHION 0.5% LOTION IS USED IF PERMETHRIN IS INEFFECTIVE.
SEBACEOUS CYST
A LUMP ON TOP OR JUST UNDERNEATH THE SCALP CAUSED BY INFECTION
TREATMENTS
YOUR DOCTOR CAN TREATTRUSTED SOURCE A CYST BY DRAINING IT OR BY SURGICALLY REMOVING IT. USUALLY, CYSTS ARE REMOVED. THIS DOESN’T MEAN THEY’RE DANGEROUS — IT MAY BE FOR COSMETIC REASONS.
TRICHORRHEXIS NODOSA
TRICHORRHEXIS NODOSA IS A COMMON HAIR PROBLEM IN WHICH THICKENED OR WEAK POINTS (NODES) ALONG THE HAIR SHAFT CAUSE YOUR HAIR TO BREAK OFF EASILY. CAUSED BY CHEMICAL USAGE OR EXCESSIVE HEAT
THE TREATMENT OF TRICHORRHEXIS NODOSA DEPENDS UPON ITS TYPE. IN ACQUIRED CASES, REDUCING OR ALTOGETHER AVOIDING THE PHYSICAL TRAUMA HELPS AND BRINGS IMPROVEMENT. IF THERE ARE ANY UNDERLYING DISEASES ACCOMPANYING TRICHORRHEXIS NODOSA, THEY ARE GIVEN THE DUE COURSE OF TREATMENT. IN ORDER TO PREVENT BREAKAGE, IT IS RECOMMENDED TO KEEP THE HAIR HYDRATED AND WELL CONDITIONED. THE AFFECTED INDIVIDUAL IS ADVISED TO FOLLOW GENTLE HAIR CARE AND AVOID HARSH HANDLING.
ALOPECIA
ALOPECIA IS A GENERAL TERM FOR HAIR LOSS. ALOPECIA AREATA IS A COMMON CAUSE OF NON-SCARRING (DOES NOT CAUSE SCARRING TO THE SCALP) HAIR LOSS THAT CAN OCCUR AT ANY AGE. IT USUALLY CAUSES SMALL, COIN-SIZED, ROUND PATCHES OF BALDNESS ON THE SCALP, ALTHOUGH HAIR ELSEWHERE SUCH AS THE BEARD, EYEBROWS, EYELASHES, BODY AND LIMBS CAN BE AFFECTED.
HAIR IS LOST BECAUSE IT IS AFFECTED BY INFLAMMATION. THE CAUSE OF THIS INFLAMMATION IS UNKNOWN BUT IT IS THOUGHT THAT THE IMMUNE SYSTEM, THE NATURAL DEFENCE WHICH NORMALLY PROTECTS THE BODY FROM INFECTIONS AND OTHER DISEASES, MAY ATTACK THE GROWING HAIR. ALOPECIA IS NOT CATCHING AND NO CONNECTION HAS BEEN MADE WITH FOOD OR VITAMIN DEFICIENCIES. STRESS OCCASIONALLY APPEARS TO BE A TRIGGER FOR ALOPECIA AREATA, BUT IT IS POSSIBLE THAT THIS LINK MAY BE COINCIDENTAL AS MANY OF THOSE AFFECTED HAVE NO SIGNIFICANT STRESS.
PEOPLE WITH MILD EARLY ALOPECIA AREATA MAY NEED NO TREATMENT, AS THEIR HAIR IS LIKELY TO COME BACK NYWAY WITHOUT IT. SOME TREATMENTS CAN INDUCE HAIR GROWTH, THOUGH NONE IS ABLE TO ALTER THE OVERALL COURSE OF THE DISEASE. ANY TREATMENTS THAT CARRY SERIOUS RISKS SHOULD BE AVOIDED, AS ALOPECIA AREATA ITSELF HAS NO ADVERSE EFFECT ON PHYSICAL HEALTH.
STEROID CREAMS AND SCALP APPLICATIONS.
LOCAL STEROID INJECTIONS
STEROID TABLETS
DITHRANOL CREAM
SCABIES IS A SKIN INFESTATION CAUSED BY A MITE KNOWN AS THE SARCOPTES SCABIEI. UNTREATED, THESE MICROSCOPIC MITES CAN LIVE ON YOUR SKIN FOR MONTHS. THEY REPRODUCE ON THE SURFACE OF YOUR SKIN AND THEN BURROW INTO IT TO LAY EGGS. THIS CAUSES AN ITCHY, RED RASH TO FORM ON YOUR SKIN.
SCABIES USUALLY IS SPREAD BY DIRECT, PROLONGED, SKIN-TO-SKIN CONTACT WITH A PERSON WHO HAS SCABIES. CONTACT GENERALLY MUST BE PROLONGED; A QUICK HANDSHAKE OR HUG USUALLY WILL NOT SPREAD SCABIES. SCABIES IS SPREAD EASILY TO SEXUAL PARTNERS AND HOUSEHOLD MEMBERS. SCABIES IN ADULTS FREQUENTLY IS SEXUALLY ACQUIRED.
PREVENTIONS & TREATMENTS
SEE YOUR GP IMMEDIATELY IF YOU HAVE SCABIES AND YOU HAVEN'T HAD A PREVIOUS INFECTION. DELAYING TREATMENT PLACES OTHER PEOPLE AT RISK.
THERE ARE CREAMS AVAILABLE TO TREAT SCABIES.
DANDRUFF
DANDRUFF IS A COMMON SKIN CONDITION AND IS CAUSED BY POOR HYGIENE. DANDRUFF FEEDS OFF OILS THAT ARE SECRETED FROM THE SCALP SO OFTEN DANDRUFF IS CAUSED BY OVERLY OILY HAIR.
IT'S NOT HARMFUL AND YOU CANNOT CATCH IT. THE FLAKES ARE OFTEN MORE NOTICEABLE IN DARKER HAIR AND IF THEY FALL FROM YOUR SCALP ON TO YOUR SHOULDERS.
TREATMENTS
USE AN ANTI-DANDRUFF SHAMPOO. THERE ARE SEVERAL DIFFERENT TYPES YOU CAN BUY FROM PHARMACIES OR SUPERMARKETS. LOOK FOR SHAMPOO CONTAINING ONE OF THESE INGREDIENTS:
ZINC PYRITHIONE
SALICYLIC ACID
SELENIUM SULPHIDE (OR SELENIUM SULFIDE)
KETOCONAZOLE
COAL TAR
FOLLICULITUS
FOLLICULITIS IS A COMMON SKIN CONDITION IN WHICH HAIR FOLLICLES BECOME INFLAMED. IT'S USUALLY CAUSED BY A BACTERIAL OR FUNGAL INFECTION. AT FIRST IT MAY LOOK LIKE SMALL RED BUMPS OR WHITEHEADED PIMPLES AROUND HAIR FOLLICLES — THE TINY POCKETS FROM WHICH EACH HAIR GROWS.
CAUSES
FOLLICULITIS IS MOST OFTEN CAUSED BY AN INFECTION OF HAIR FOLLICLES WITH STAPHYLOCOCCUS AUREUS (STAPH) BACTERIA. FOLLICULITIS MAY ALSO BE CAUSED BY VIRUSES, FUNGI AND EVEN AN INFLAMMATION FROM INGROWN HAIRS.YOUR SCALP MAY ALSO FEEL DRY AND ITCHY.
TREATMENTS
IF YOU HAVE A MILD CASE, IT'LL LIKELY CLEAR IN A FEW DAYS WITH BASIC SELF-CARE MEASURES. FOR MORE SERIOUS OR RECURRING FOLLICULITIS, YOU MAY NEED TO SEE A DOCTOR FOR PRESCRIPTION MEDICINE.
RINGWORM
RINGWORM IS A FUNGAL SKIN INFECTION. (IT IS NOT DUE TO A WORM AS ITS NAME IMPLIES!) THERE ARE MANY TYPES OF FUNGAL GERMS (FUNGI) AND SOME CAN INFECT THE SKIN, NAILS, AND HAIR. FUNGAL INFECTIONS ARE ALSO KNOWN AS 'TINEA' OR 'DERMATOPHYTE INFECTIONS' OR 'DERMATOPHYTOSIS'.
CAUSES
GENERALLY SPEAKING FUNGAL SKIN INFECTIONS ARE NOT THAT CONTAGIOUS. YOU CAN TOUCH SOMEONE'S SKIN IF THEY'VE GOT A FUNGAL INFECTION AND, AS LONG AS YOU WASH YOUR HANDS AFTERWARDS, IT'S UNLIKELY YOU'LL CATCH IT. ALTHOUGH IT IS POSSIBLE TO CTCH IT FROM TOUCHING A PERSON WHO HAS IT.
TREATMENTS
IT WILL LIKELY CLEAR WITH ANITIFUNGAL CREASM SUCH AS CLOTRIMAZOLE OR ANTIFUNGAL TABLETS.
BEING ARCHED OVER ALL DAY
STREE ON KNEES BEING STOOD ALL DAY
RSI IN YOUR FINGERS
THESE CAN BE PREVENTED BY USING THE CORRECT POSTURE, USING YOUR EQUIPMENT AND CUSTOMER IN THE CORRECT MANNER AND HAVING GOOD QUALITY AND SUFFICIENT REST
REGULAR CONTACT WITH OTHER HUMANS CAN EXPOSE YOU TO MORE ILLNESSES
COVID19
COLDS, STOMACH VIRUSES
SKIN INFECTIONS DUE TO IMPROPER HYGEINE.
THESE CAN BE PREVENTED BY USING THE CORRECT PPE, HEALTHY & SAEFTY EQUIPMENT AND MAINTAINING A BALANCED DIET AND REGAULR REST.
THIS CAN BE ANYTHING THAT DOESN’T FALL INTO ANY OF THE OTHER CATEGORIES SUCH LEFTOVER LUNCHES, NON-RECYCLABLE PACKAGING, TILL RECEIPTS AND HAIR CLIPPINGS TOO. THIS TYPE OF SALON WASTE CAN BE COLLECTED IN BLACK BIN BAGS AND PUT IN BLACK BINS FOR A REPUTABLE WASTE DISPOSAL COMPANY TO COLLECT. GENERAL WASTE
MUCH OF WHAT IS PRODUCED AT A SALON OR BARBERSHOP IS RECYCLABLE, FROM RINSED OUT SHAMPOO AND CONDITIONER BOTTLES TO THE MAGAZINES THAT YOUR CLIENTS HAVE GOT BORED OF FLICKING THROUGH. EMPTY AEROSOL CANS CAN BE PLACED WITH METAL RECYCLING AND IF YOU OFFER DISPOSABLE BEVERAGE OPTIONS THEN MANY PLASTIC CUPS ARE RECYCLABLE TOO. BUSINESSES ARE REQUIRED BY LAW TO SEPARATE THEIR RECYCLABLE WASTE FROM THEIR GENERAL WASTE.
HAZARDOUS WASTE
UNDER THE HAZARDOUS WASTE (REGULATIONS ENGLAND AND WALES) 2005, THERE ARE RULES GOVERNING HOW HAZARDOUS WASTE IS DEFINED AND HOW IT MUST BE STORED AND DISPOSED OF WITH STRICT PENALTIES FOR BREACHES. WASTE IS CONSIDERED ‘HAZARDOUS’ WHEN IT COULD HARM HUMAN HEALTH OR THE ENVIRONMENT AND CAN ONLY BE DISPOSED AT AUTHORISED SITES. ALL ‘SHARPS’ FROM YOUR BUSINESS, SUCH AS RAZOR BLADES, NEED TO BE DISPOSED OF IN SECURE, PUNCTURE-PROOF YELLOW HAZARDOUS WASTE BINS.
LIQUID HAIR DYE AND OTHER CHEMICALS ARE ALSO CLASSIFIED AS HAZARDOUS WASTE DUE TO THE DAMAGE THEY CAN CAUSE TO THE ENVIRONMENT AND WE OFFER VARIOUS SOLUTIONS TO DISPOSING OF THIS TYPE OF CHEMICAL WASTE. CLINICAL WASTE ALSO NEEDS TO BE SEPARATED FROM NORMAL WASTE AND INCLUDES THINGS LIKE PADS, COTTON BUDS AND WAX STRIPS WHICH ARE DISPOSED OF SEPARATELY IN SPECIFIC COLOURED BAGS.
MEDULLA - INNER MOST LAYER OF THE HAIR & CONTROLS BODY
TEMP
CORTEX - MIDDLE LAYER OF THE HAIR SHAFT AND PROVIDES
STRENGTH, COLOUR, TEXTURE OF HAIR
CUTICLE - OUTERLAYER OF HAIR SHAFT & PROTECTS HAIR FROM
DAMAGE
FOLLICLE - REGULATES HAIR GROWTH CYCLE
DERMAL PAPILLA - CONTAINS THE BLOOD SUPPLY FROM THE SKIN TO THE HAIR
FROM THE INSIDE
EPIDERMIS
THE OUTERMOST LAYER OF SKIN ON YOUR BODY. IT PROTECTS YOUR BODY FROM HARM, KEEPS YOUR BODY HYDRATED, PRODUCES NEW SKIN CELLS AND CONTAINS MELANIN, WHICH DETERMINES THE COLOR OF YOUR SKIN.
DERMIS
THE INNER LAYER OF THE TWO MAIN LAYERS OF THE SKIN. THE DERMIS HAS CONNECTIVE TISSUE, BLOOD VESSELS, OIL AND SWEAT GLANDS, NERVES, HAIR FOLLICLES, AND OTHER STRUCTURES. IT IS MADE UP OF A THIN UPPER LAYER CALLED THE PAPILLARY DERMIS, AND A THICK LOWER LAYER CALLED THE RETICULAR DERMIS.
HYDROGEN BONDS ARE BROKEN BY EXCESS MOISTURE & HEAT E.G. WATER OR HAIRDRYING
DISULFIDE BONDS ARE BROKEN BY BLEACH & CHEMICAL TREATMENTS E.G. COLOURING
SALT BONDS ARE BROKEN BY SUDDEN PH IMBALANCES
1 - ANAGEN -> 2 - CATAGEN -> 3 - TELOGEN
ANAGEN - ANAGEN IS THE ACTIVE PHASE OF THE HAIR. THE CELLS IN THE ROOT OF THE HAIR ARE DIVIDING RAPIDLY. A NEW HAIR IS FORMED AND PUSHES THE CLUB HAIR (A HAIR THAT HAS STOPPED GROWING OR IS NO LONGER IN THE ANAGEN PHASE) UP THE FOLLICLE AND EVENTUALLY OUT.
CATAGEN - THE CATAGEN PHASE IS A TRANSITIONAL STAGE AND ABOUT 3% OF ALL HAIRS ARE IN THIS PHASE AT ANY TIME. THIS PHASE LASTS FOR ABOUT TWO TO THREE WEEKS. GROWTH STOPS AND THE OUTER ROOT SHEATH SHRINKS AND ATTACHES TO THE ROOT OF THE HAIR. THIS IS THE FORMATION OF WHAT IS KNOWN AS A CLUB HAIR.
TELOGEN - TELOGEN IS THE RESTING PHASE AND USUALLY ACCOUNTS FOR 6% TO 8% OF ALL HAIRS. THIS PHASE LASTS FOR ABOUT 100 DAYS FOR HAIRS ON THE SCALP AND LONGER FOR HAIRS ON THE EYEBROW, EYELASH, ARM, AND LEG. DURING THIS PHASE, THE HAIR FOLLICLE IS COMPLETELY AT REST AND THE CLUB HAIR IS COMPLETELY FORMED.
THE GROWTH RATE OF HAIR VARIES FROM INDIVIDUAL TO INDIVIDUAL DEPENDING ON THEIR AGE, GENETIC PREDISPOSITION AND COUNTLESS ENVIRONMENTAL FACTORS.
AVERAGE HAIR GROWTH RATE 1.25CM PER MONTH
HAIR TEXTURE & DENSITY
HAIR TEXTURE
HAIR TEXTURE IS A TERM USED TO DESCRIBE THE THICKNESS OR WIDTH OF
EACH INDIVIDUAL HAIR STRAND. IT’S IMPORTANT TO KEEP IN MIND THAT
HAIR TEXTURE DOES NOT DETERMINE YOUR DENSITY, OR HOW MUCH HAIR YOU ACTUALLY HAVE.
HAIR DENSITY
THE TERM HAIR DENSITY IS USED TO DESCRIBE HOW MUCH HAIR PER SQUARE INCH IS PRESENT ON YOUR SCALP.
EFFECTS OF TEMPERATURE & HUMIDITY ON HAIR
HUMIDITY - HUMIDITY IS THE CONCENTRATION OF WATER VAPOUR PRESENT IN THE AIR. WATER VAPOR, THE GASEOUS STATE OF WATER, IS GENERALLY INVISIBLE TO THE HUMAN EYE.
IT BREAKS THE HYDROGEN BONDS, CAUSES THE HAIR TO SWELL A LITTLE BIT, AND THAT MEANS THE HAIR BECOMES WAVY OR FRIZZY WHEN IT DRIES IN ITS NEW SHAPE.
COLD TEMPERATURES - COLD TEMPERATURES IN WATER OR AIR WILL CAUSE THE PORES ON YOUR SCALP TO CLOSE. THIS COULD KEEP DIRT BACTERIA INSIDE YOUR CUTICLE BUT A CAVEAT IS THAT IT COULD RETAIN MOISTURE AND NUTRIENTS.
WARM TEMPERATURES - WARM TEMPERATURES IN WATER OR AIR WILL CAUSE THE PORES ON YOUR SCALP TO OPEN & THE HYDROGEN BONDS TO BREAK. THIS MAKES THE HAIR MORE MALABLE AND EASIER TO CUT. IT ALLOWS YOU TO GET DEEPER INTO THE PORES TO CLEAR OUT AND GRIME OR BUILD UP.
WHORLS ARE SECTIONS OF HAIR THAT GROW IN A CIRCULAR PATTERN, OFTEN AT THE NAPE OR THE CROWN.
LIKE COWLICKS, HAIR WHORLS
SHOULD BE CUT FOLLOWING THE DIRECTION THE HAIR, LEAVING THE HAIR A BIT LONGER SO THAT THE HAIR WILL LIE FLAT AND NOT SPIKE OUT
COWLICKS ARE PORTIONS OF GROW STRONGLY TO R RIGHT AND CAN E FOUND IN STRAIGHT HAIR. THEY USUALLY THE FRONT OF THE OR ON THE CROWN, BUT OCCUR AT THE NAPE
CK.
SHOULD BE CUT G THE DIRECTION THE RALLY FALLS. THE HAIR
SHOULD BE LEFT A LITTLE LONGER IN THIS AREA TO AVOID IT STICKING OUT.
A WIDOW'S PEAK IS HAIR THAT FORMS A POINT AT THE HAIRLINE AT THE TOP OF THE FOREHEAD.
WHEN RECOMMENDING A CUT TO A CLIENT THAT HAS A STRONG WIDOW'S PEAK, CONSIDER A SLIGHTLY LONGER FRINGE AS THIS WILL HELP TO AVOID HAIR STICKING STRAIGHT UP
DOUBLE CROWNS
UAL'S CROWN WILL Y GROW IN A E OR ANTI-CLOCKWISE . IT IS BEST TO STYLE IN THE SAME . OWNS ARE TWO AREAS OSE TO EACH OTHER E HAIR GROWING IN DIRECTIONS.
LSO HAVE TRIPLE & E CROWNS.
THIS IS WHEN THE HAIRLINE AT THE NAPE IS IN A “V” SHAPE. IT IS VERY IMPORTANT TO ASK IF THE CLIENT LIKES TO HAVE THIS REMOVED AS IT CAN BE ANNOYING TO GROW BACK.
MALE PATTERN BALDNESS
NON-REVERSIBLE
NEVER AFFECTS THE BACK OR THE SIDES OF THE HAIR.
HORMONE CALLED ‘DIHYDROTESTOSTERONE’ (DHT)
CAUSES OF HAIR LOSS: GENETICS
HORMONES
EARLY SIGNS OF HAIR LOSS: RECEDING HAIRLINE
THINNING HAIR
EXCESSIVE HAIR ON PILLOW
EXCESSIVE HAIR IN BATH PLUG
EXCESSIVE HAIR ON HANDS OR BRUSHES WHEN STYLING TIME OF HAIR LOSS: RAPID AGE 20-30 SLOWER 30+
MALE PATTERN BALDNESS
HAIR TRANSPLANT
MICROPIGMENTATION
HAIR PIECES
MINOXIDIL SOLUTION
FINASTARIDE TABETS
HAIR THICKENING SHAMPOOS
REMOVES EXCESS OIL, DIRT & GRIME FROM THE SCALP
REMOVES PRODUCT BUILD UP
PREPARES HAIR FOR CUTTING
SMOOTHES CUTICLE
ADD BODY
PREVENTS TANGLING
RESTORES
PROTECTS FROM DAMAGE
COLD WATER - CLOSES PORES ON SCALP
WARM WATER - OPENS PORES ON SCALP
SULFATES (SLES & SLS)
PARABENS
POLYETHYLENE GLYCOLS (PEG)
DIETHANOLAMINE (DEA)
TRIETHANOLAMINE (TEA)
FORMALDEHYDE
SYNTHETIC FRAGRANCES
SYNTHETIC COLORS
DIMETHICONE
COCAMIDOPROPYL BETAINE
TRICLOSAN
RETINYL PALMITATE
HEALTH & SAFETY
• PRODUCT IN EYES – BATH EYES WITH COOL WATER.
• SCALP IS BURNT BY HOT WATER – RINSE WITH COOL WATER, SEEK
MEDICAL ADVICE.
•SCALP BECOMES RED AND ITCHY AFTER SHAMPOO/TREATMENT – SEEK MEDICAL ASSISTANCE.
• WATER SPILLAGE – CLEAN UP IMMEDIATELY TO AVOID ACCIDENT.
• CLOTHES ARE MADE WET DURING PROCESS – USE TOWEL TO BLOT THE WATER, CHANGE CLOTHES/PPE/TOWELS.
• HAIR STARTS TO BECOME TANGLED - GENTLY UN-TANGLE HAIR WITHOUT PULLING - WORK FROM ENDS TO ROOTS, USE LEAVE-IN CONDITIONER.
APPLICATION METHODS
EFFLEURAGE FINGERTIPS ONLY
STARTING FROM THE FRONT HAIRLINE
SPREAD BOTH HANDS ACROSS YOUR SCALP PRESSING THROUGH HAIR
SMOOTHLY APPLY PRESSURE AS YOUR FINGERTIPS TRAVEL DOWNWARDS TO YOUR NAPE (THE END OF YOUR HAIRLINE, JUST ABOVE NECK).
FRICTION
QUICKLY AND LIGHTLY
RUB YOUR SCALP WITH THE PADS OF YOUR FINGERS FROM THE FRONT OF YOUR HAIRLINE TO YOUR NAPE, TO STIMULATE YOUR BLOOD FLOW.
APPLICATION METHODS
ROTARY
'ROTARY' TECHNIQUES ARE APPLIED UTILISING SMALL, FIRM, CIRCULAR MASSAGE MOVEMENTS, USING THE PADS OF THE FINGERS.
PETRISSAGE TECHNIQUE
THIS IS A DEEP MASSAGE, USING, AS ALWAYS, THE TIPS OF YOUR FINGERS IN A SLOW, CIRCULAR MOTION. WORK REPEATEDLY FROM THE CENTRE OF YOUR FRONT HAIRLINE, ALL OVER YOUR SCALP, TILL THE BACK OF YOUR NECK. IT'S LIKE KNEADING YOUR SCALP, ONLY SOFTER.
WHEN DETANGLING OR BRUSHING HAIR, IT IS ESSENTIAL YOU DO THIS FROM POINT TO ROOT (BOTTOM TO TOP) TO PREVENT ANY FURTHER TANGLING OR DAMAGE TO THE STRUCTURE OF THE HAIR.
WHEN FINISHING A SHAMPOOING/CONDITIONING SERVICE, IT IS ESSENTIAL THAT YOU REMOVE ANY EXCESS WATER OUT OF THE HAIR TO PREVENT DRIPPING ONTO THE SALON FLOOR, THE CLIENT AND ALSO TO ENSURE THE HAIR DOESNT ABSORB TOO MUCH WATER AND SWELL.
PLEASE COMPETE THE ANATOMY OF THE SKULL DIAGRAM
APEX: THE HIGHEST POINT OF THE HEAD.
PARIETAL: THE BONE THAT CURVES FROM THE SIDES TO THE TOP OF THE SKULL.
FRONTAL: THE BONE THAT CURVES FROM THE TOP OF THE HEAD INTO THE FOREHEAD.
LAMBDOID: A CURVATURE THAT LIES FROM THE BACK OF THE HEAD TO THE TOP OF THE SKULL.
TEMPORAL: THE BONE THAT PROTRUDES FROM THE SIDE OF THE HEAD.
OCCIPITAL: THE BONE FOUND IN THE CENTRE OF THE BACK OF THE SKULL.
MASTOID: A BONE LOCATED BEHIND THE EAR ON BOTH SIDES OF THE SKULL.
NAPE: LOCATED AT TE BOTTOM OF THE HAIRLINE ON THE NECK.
RECESSION POINT: THE MEETING POINT BETWEEN THE SIDES AND TOP OF THE HEAD.
DRY FINISH & TYPICALLY MEDIUM-STRONG HOLD
APPLIED USING PEA AMOUNT ON HANDS, MASSAGED IN AND APPLIED THROUGHOUT HAIR FROM ROOT TO END. TYPICALLY APPLIED BACK TO FRONT FIRST & STYLED WITH HANDS. FOR EXTRA DURABILITY, CAN BE APPLIED WETY AND BLOWDRIED IN.
SHINY FINISH & TYPICALLY MEDIUM-STRONG HOLD. APPLIED USING PEA AMOUNT ON HANDS, MASSAGED IN AND APPLIED THROUGHOUT HAIR FROM ROOT TO END.
APPLY BACK TO FRONT FIRST. TYPICALLY STYLED WITH A FINE COMB. FOR EXTRA DURABILITY, CAN BE APPLIED WETY AND BLOWDRIED IN.
DRY & TYPICALLY MEDIUM HOLD. APPLIED BY SPRAYING INTO DAMP HAIR AND BLOWDRIED USING HANDS.
DRY FINISH & TYPICALLY MEDIUM-STRONG HOLD. APPLIED BY SPRINKLING INTO BONE DRY HAIR AND MASSGING TO STYLE USING FINGER TIPS.
PRODUCTS AT BSW
PRODUCT KNOWLEDGE
REMEMBER YOU EARN £1.50 PRODUCT
COMMISSION PER PRODUCT SOLD SO IN ORDER TO CAPITALISE ON THIS, IT’S
IMPORTANT TO UNDERSTAND THE PRODUCTS YOU ARE USING.
WE WILL NOW GO THROUGH EACH PRODUCT WITH YOU.
MILANO - POMADE - £12
NAPOLI - STYLING DUST - £15
PALERMO - SALT
SPRAY - £15
ROMA - MATTE CLAY - £12
ROSEMARY OIL - £15
HAIR GROWTH
SHAMPOO - £10
CALABRIA - CURL
CREME - £12
IT’S NOW TIME FOR A RECAP.
I AM GOING TO ASK EACH OF
YOU A FEW QUESTIONS ABOUT
THE THEORY YOU HAVE LEARNED TODAY.
PREPARING FOR THE INDUSTRY
TRADE TESTS/INTERVIEWS
TRADE TEST: A TEST OF PROFICIENCY IN A GIVEN TRADE (AS BARBERING) STANDARDISED BY OBTAINING NORMS FOR NOVICES, APPRENTICES, AND EXPERTS IN THE TRADE.
BRING YOUR OWN MODELS BE EARLY OFFER TO STAY ON WHY?
DON'T BE LATE DON'T FORGET ANY TOOLS
DON'T TAKE TOO LONG OR RUSH
JOB APPLICATIONS
PUNCTUALITY
AVAILABILITY
GRATITUDE
"YOU NEVER GET A SECOND CHANCE TO MAKE A FIRST IMPRESSION."
OMNI-PRESENT
PROFILE
BIO - CALL TO ACTION
PHOTO OR LOGO WHY?
YOU MIGHT THINK A SKILL OR TECHNIQUE IS TOO COMPLICATED TO WORK OUT, BUT YOU MIGHT LEARN OTHERWISE IN A SHORT AMOUNT OF TIME IF YOU BOTHER TO CHECK.
IF YOU DON'T ASK, YOU DON'T GET.
STAYING IN YOUR COMFORT ZONE = MEDIOCRITY
BEING UNCOMFORTABLE = GROWTH
10X EVERYTHING YOU DO
INSTEAD OF ASKING 10 SHOPS FOR A JOB | ASK 100 SHOPS
INSTEAD OF WATCHING 1 YOUTUBE VIDEO | WATCH 10 YOUTUBE VIDEOS
INSTEAD OF ASKING 1 QUESTION | ASK 10 QUESTIONS
"I'M SCARED"
"I'M EMBARRASSED TO ASK"
"I FEEL STUPID"
"I CAN'T DO IT"
"I CAN'T BE BOTHERED TODAY"
"I DON'T WANT TO FUCK UP"
EVERYTHING YOU WANT IS ON THE OTHER SIDE OF FEAR
LET’S